SMC Networks NAS02, SMCNAS02 User Manual

TigerStore™ 2 Bay Network Attached Storage

SMCNAS02

User’s Guide

Revision 1.8 January 2008

TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies.

NOTE The information in this manual is subject to change without notice.

SMC Networks, Inc. Warranty Statement

This SMC Networks, Inc. product comes with a 2-year limited warranty from the date of purchase. SMC Networks, Inc. warrants in good operating condition for the warranty period. This warranty does not include non-SMC Networks, Inc. installed components. If the SMC Networks, Inc. product malfunctions during the warranty period, SMC Networks, Inc. will, at its discretion, repair or replace the product at no charge, provided the product has not been subjected to misuse, abuse or non-SMC Networks, Inc. authorized alterations, modifications or repairs. When returning a product, include your original proof of purchase. Return requests cannot be pr ocessed without proof of purchase. Shipment of returned product to SMC Networks, Inc. is the responsibility of the purchaser. All expressed and implied warranties for the SMC Networks, Inc. product line including, but not limited to, the warranties of merchantability and fitness for a particular purpose, are limited in duration to the above period.

Under no circumstances shall SMC Networks, Inc. Be liable in any way to the user for damages, including any lost profits, lost savings or other incidental or consequential damages arising out of the use of, or inability to use, the SMC Networks, Inc. products. SMC Networks, Inc. Reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

Please have your proof of purchase receipt to get warranty support. All defective products shall be returned with a copy of proof of purchase. In no event shall SMC Networks, Inc. 's liability exce ed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. SMC Networks, Inc. does not offer refunds for any product.

All rights reserved. SMC Networks, Inc. devices are designed for home or office use. SMC Networks, Inc. cannot be made liable for any damages, loss of data or damage following thereof (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use this SMC Networks, Inc. product, even if SMC Networks, Inc. has been advised of the possibility of such damages.

We reserve the right to upgrade our products in keeping with technological advances.

SMC Networks, Inc. warrants your product against any defect in material and workmanship, under normal use, for the designated warranty period. The warranty becomes effective from the date of shipment. In the event this product is found to be defective within the warranty period, SMC Networks, Inc. will, at its discretion, repair or replace the defective product.

This warranty is void if:

• The product was operated/stored in abnormal use or maintenance conditions;

• The product is repaired, modified or altered

• The product was subjected to abuse, neglect, electrical fault, improper packaging,

accident or acts of nature;

• The product was installed improperly;

• The serial number of the product is defaced or missing;

For storage products: Under various circumstances, such as damage from extreme conditions like floods, power fluctuations, damage caused during the installation of the drive, damage caused by improper or improperly used packaging, or physical misuse or abuse, the data on a disk drive may be inaccessible through normal operations. However, the data may be recoverable through extraordinary means offered through a specialized data recovery service.

SMC Networks, Inc. does not perform any data recovery services. If you are unable to acces s data on your drive due to damage such as that mentioned above, you may wish to consider contacting an independent data recovery service. The disk drives used in this product are covered under the original manufacturer’s warranty,

SMC Networks, Inc. cannot be made liable for any damages or loss of data as a result of improper use or damage to the disk drives. The disk drives used in this product are covered under the original manufacturer’s warranty.

Important Notes

z When ejecting the USB device from your NAS system, make sure to

disconnect from the Samba connection first.

z Your SMCNAS02 does not support any USB hub connected to the

USB ports.

z When installing hard disk drive to your SMCNAS02, SMC suggest

using the same vendor and the same size hard disk.

Table of Contents

Important Notes ................................................................. v

Table of Contents ................................................................................ vi

Chapter 1 Introduction ................................................................... 1

1.1 Package Contents ............................................................................... 2

1.2 Specifications ...................................................................................... 3

Hardware ....................................................................................... 3

Software ........................................................................................ 3

1.3 System View ....................................................................................... 4

Front Components ......................................................................... 4

Rear Components ......................................................................... 6

Chapter 2 Setting Up

...................................................................... 7

Step 1. Install the Hard Disks ..................................................................... 7

Step 2. Connect to the Network ............................................................... 10

Step 3. Connect to Power ........................................................................ 11

Step 4. Configure Your Storage System .................................................. 11

Chapter 3 Configurin

g Your Storage System ............................ 13

3.1 Installing and Starting the Storage System Management ................ 14

For Windows PC .......................................................................... 14

For Apple Mac OS X (10.4.11 or above) ..................................... 24

System Power-on Without Hard Disk Drive ................................ 32

System Power-on With Full New Hard Disk Drives ..................... 47

3.2 Starting Storage System Management ............................................. 57

3.3 My NAS Page ................................................................................... 61

System Setting ............................................................................ 62

Network Setting ........................................................................... 64

3.4 Users & Groups Page ....................................................................... 75

Users ........................................................................................... 75

Groups ......................................................................................... 86

Quota Management ..................................................................... 88

3.5 Shared Folders Page ........................................................................ 90

Add Shared Folder ...................................................................... 91

Assign Access ............................................................................. 92

Delete Shared Folder .................................................................. 93

3.6 Disk Page........................................................................................... 94

3.7 Advanced Page ................................................................................. 95

Alerts ............................................................................................ 95

Firmware ...................................................................................... 98

iTunes Server ............................................................................. 101

Media Server .............................................................................. 104

Printer Server ............................................................................. 106

UPS ............................................................................................ 109

USB Backup ............................................................................... 111

Download Station ....................................................................... 117

System Log ................................................................................ 123

Shut Down .................................................................................. 124

Reboot ........................................................................................ 126

3.8 Logging Out of Storage System Management ................................ 128

3.9 How to reinstall your SMCNAS02 ..................................................... 130

Chapter 4 Map Share

s ............................................................... 131

Windows PC ............................................................................... 131

For Apple Mac OS X .................................................................. 134

Chapter 5 Using One-Touch Backup

....................................... 135

5.1 Connecting a USB Device ............................................................... 135

5.2 Using the Card Reader .................................................................... 136

Chapter 6 ActiveDirec

tory Support .......................................... 139

Environment Setup ..................................................................... 139

Chapter 1 Introduction

Your SMCNAS02 is a great storage solution for small business and home network environments. With this high-speed networked storage, network users can easily access and share music, pictures, and video files. Also, it has a program for discovering the storage system automatic assigned IP address.

Your SMCNAS02 can accommodate up to 2 hard disks with standard single (if you only have one disk), RAID 0 or 1 and JBOD in BIG configurations, providing up to 2 TB (terabytes) of shared network storage. Supporting industry-standard protocols, you can easily add your storage device to your existing network. In addition, network management and security are greatly simplified through the Web-based User Interface (UI).

Additional features include:

z RAID Mode z RAID Degrade z Quota Management z HW (hardware) Health Monitor z UPS (uninterruptible power supply) z Reset to Factory Default Setting z One-touch Backup z Event Log z Software shutdown by using Web Management z Can function as a FTP server and printer server z DHCP client support z Active Directory support z UPnP-AV media and iTunes Server

1.1 Package Contents

Includes the following:

z SMCNAS02 Storage System z HDD Rail × 2 z Power Adapter z Power Cord z RJ-45 Ethernet Cable z Set of Screws z Utility Disc z Quick Start Guide

1.2 Specifications

NOTE: Specifications are subject to change without notice.

Hardware

Processor

LSI NAS201

System Memory

128 MB of DDR2 SDRAM

Flash Memory

8 MB

Hard Disk Drive Bay/Type

Up to two 3.5-inch SATA (Serial ATA)

Storage Capacity

Provides up to greater than 2 TB

One Touch Button

Backup files from digital camera, mass storage, and Card Reader

USB-UPS Support

HID power device standard

Network

Automatic MDIX Ethernt Port (10/100/1000 Mbps)

Others

• USB port for still images, mass storage, printer

• Card Reader (MMC, SD, MS card)

Power Supply

DC output 12 V / 5 A

Dimension

(H)140 x (W)120 x (D)240 mm

Weight

1.8 kg

Environment

• Operating temperature: 0

C (32 0F) to 40 0C (104 0F)

• Storage relative humidity: 5 % to 90 % non-condensing

Software

Network Client Support

• Microsoft Windows

• Mac (10.4.x or above)

• Linux/Unix

Network Protocol

• TCP/IP

• HTTP

• FTP

• SMB/CIFS

NFS

Application for NAS Management

• Data Sharing, Protection

• Data Backup and Recovery software (for

Windows only)

• Web User Interface Disk Configuration

Single, RAID 0/1, and JBOD (in BIG) Browser

• Internet Explorer 5.5 or above

• Firefox 1.1 or above

• Safari Browser

Others

• English language support

• Real Time Clock (RTC)

• Programmable system clock

• Network time protocol support

• DHCP Client support

• Hardware/Software power off

• Reset button to return to factory default

setting

• Firmware upgradeable

• FTP server and printer server support

• Media Server (DLNA v.1.0) support

• iTunes Server

• Event logs and email alerts

• Hot swap and automatic rebuild

• Hardware monitor / temperature sensor

• BitTorrent P2P protocol support

• Daylight saving

1.3 System View

Front Components

Ref Component Description

Hard Disk Drive Compartment

Contains two hard disk drive slots.

Compartment Cover Opening

Slot

Allows you to pull open the hard disk drive compartment cover.

Device Indicators Power

Glows blue to indicate the power is on.

Network

Glows green to indicate system is connected to network. Blinks green to indicate system is trying to establish a

network connection.

Ref Component Description

Device Indicators (continued)

RAID

Glows blue to indicate RAID function is implemented. Blinks blue to indicate RAID function is rebuilding the

hard disk drive. Glows red to indicate RAID function is inactive/

malfunction.

HDD1

(right slot)

Glows blue to indicate hard disk drive 1 is on standby. Blinks blue to indicate read/write functions of har d disk

drive 1.

HDD2

(left slot)

Glows blue to indicate hard disk drive 2 is on standby. Blinks blue to indicate read/write functions of har d disk

drive 2.

OTB

Glows blue to indicate system is connected with USB storage device(s), or SD/MMC/MS card through Card Reader slot.

Blinks blue upon pressing the One-Touch Backup button to indicate read/write function.

One-Touch Backup Button

Allows you to backup files from digital camera, mass storage device, or Card Reader.

Card Reader

Accepts a MMC (MultiMediaCard), SD (Secure Digital), or MS (Memory Stick) card for rem ovable st orage m edia.

USB Port

Connects to a USB device, such as a USB mass storage device.

Rear Components

Ref Component Description

Power Switch

Turns the power on (I) and off (O).

Power Connector DC IN

Connects to the power adapter.

Reset Switch RESET

Allows you to reset the system to the factory default username, password, DHCP, and IP.

RJ-45 Connector LAN

Connects the LAN cable. Green LED (upper) – glows green when the system has an available connection to LAN. Yellow LED (lower) – blinks yellow when the system is accessing the LAN.

USB Ports

Connect USB devices, such as USB mass storage device or digital camera, print server and UPS power systems.

Ventilation Opening

Maintain proper operating temperature. Do not cover or block the openings.

Chapter 2 Setting Up

Step 1. Install the Hard Disks

WARNING: This section is only applicable for installing new hard disk(s) that has never installed NAS middleware before. If the hard disk has already installed NAS middleware, then proceed to chapter 3 – DO NOT insert hard disk at this point.

1. Pull off the hard disk drive compartment cover from the device by pulling

on the indented portion.

CAUTION: Be gentle when pulling off the cover. Pulling it vigorously could damage the cover hinges and device. The compartment cover was designed as a flat surface for the protection and safety of data and hard disks. It is not encouraged to open the compartment cover frequently.

2. Fasten two screws on "1" position to secure the HDD rail on the hard disk

drive. Fasten three screws on the opposite side of the hard disk drive (without HDD rail).

NOTE: When installing a particular hard disk drive for the first time on your NAS, make sure to first turn on the storage device before inserting the hard disk drive.

3. Slide the hard disk drive all the way into the right slot.

NOTE: Install the first hard disk drive on the right slot, the second hard disk drive on the left slot. This is important when implementing RAID.

4. Repeat step 2 and 3 to install the second hard disk drive.

5. Slide the second hard disk drive all the way into the left slot.

6. Place the hard disk drive compartment cover back on the storage device.

CAUTION: Be gentle when replacing the cover to avoid damaging the cover hinges and device. Replacing it vigorously could damage the cover hinges and device. The compartment cover was designed as a flat surface for the protection and safety of data and hard disks. It is not encouraged to open the compartment cover frequently.

In the event that you would need to remove a hard disk drive, pull on the plastic handle and slide the disk off the compartment.

NOTE: If you have two hard disk drive installed, remove the hard disk drive on the left slot first, then remove the hard disk drive on the right slot.

Step 2. Connect to the Network

1. Make sure that the computer is connected to a router.

2. Connect one end of the Ethernet cable to the network connector (LAN) on

the back of your storage system (NAS) and the other end to a router.

Or you can connect both your computer and storage system (NAS) to one switch, and this switch is connected to the network which has a DHCP server.

Step 3. Connect to Power

1. Make sure that your storage system is turned off (Power switch on the “O”

position).

2. Plug the DC cord of the AC adapter to the power connector (DC IN) on the

rear of the storage system (n).

3. Plug the female end of the AC power cord to the AC adapter and the male

end to an electrical outlet (o).

CAUTION:

z When you disconnect the AC adapter, disconnect from the electrical outlet first and

then from the storage device. A reverse procedure may damage the AC adapter or the storage device.

z When unplugging the connector, always hold the plug head. Never pull on the cord.

Step 4. Configure Your Storage System

See the next chapter for the software configuration instructions.

Chapter 3 Configuring Your Storage System

An SMCNAS02 network consists of a SMCNAS02 server and several clients connected via network links.

SMCNAS02

3.1 Installing and Starting the Storage System Management

You need to install Storage System Management before you can perform any system configurations.

IMPORTANT:

z If you are using the hard disk drive that has been installed with NAS middleware

before, then follow the steps on the section “System Power-on Without Hard Disk Drive.”

z If you are using full new hard disk drives that have never installed NAS middleware

before, then follow the steps on the section “System Power-on With Full New Hard Disk Drives.”

For Windows PC

1. Insert the included utility disc into your computer and the following screen

appears (if not, click on the file AutoRun.exe on the utility disc).

2. Click Install Java to install JAVA script on your computer and the following

screen appears. (Please make sure your computer has internet connection to be able to access the online installation of JAVA.)

NOTE: You can also click Install Non-JAVA based discovery tool to install non-JAVA based discovery tool.

3. After reading the license agreement, click Accept and the following screen

appears showing the progress of installation (this may take a couple of minutes).

4. Click Finish when the following screen appears to exit installation.

5. Click Setup NAS Discovery Utility.

6. The following screen appears. Click Next.

7. Select the destination to install the NAS Discovery Utility and click Next.

8. The Select Start Menu Folder screen appears, click Next.

9. Click the Create a desktop icon checkbox to enable it and click Next.

10. When the Ready to Install screen appears, click Install.

11. The progress of installation will be shown onscreen.

12. When the following screen appears, click Finish to exit the installation

process.

JAVA-based

13. Click the NAS Discovery Utility shortcut icon on your desktop

or you can launch the NAS Discovery Utility by clicking Start Æ Programs Æ NAS Discovery Utility Æ NAS Discovery Utility. Click Yes when the following screen appears to allow ActiveX controls.

NOTE: If the following screen appears, click Run to allow the digital signature verification.

14. The following screen appears.

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SMC Networks NAS02, SMCNAS02 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual