SMC Networks FieldServer FS-QS-2X10 Quickserver Start-up Manual

Document Revision: 1.D

T18627

FieldServer

QuickServer Start-up Guide

FS-QS-2X10

APPLICABILITY & EFFECTIVITY

Effective for all systems manufactured after March 2019.

QuickServer Start-Up Guide

Contact Information

Technical Support

Please call us for any technical support needs related to the FieldServer product.

Sierra Monitor Corporation
1991 Tarob Court
Milpitas, CA 95035

Website: www.sierramonitor.com

U.S. Support Information:

[phone]
[phone]

Email: [e-mail]

EMEA Support Information:

[phone]
Email: [e-mail]

QuickServer Start-Up Guide

Table of Contents

TABLE OF CONTENTS

1 QuickServer Description ..................................................................................................................... 6

2 Certifications ........................................................................................................................................ 6

2.1 BTL Mark – BACnet Testing Laboratory......................................................................................... 6

3 Supplied Equipment ............................................................................................................................ 6

4 QuickServer Setup ............................................................................................................................... 7

4.1 Mounting ......................................................................................................................................... 7

4.2 DIP Switch Settings ........................................................................................................................ 8

4.2.1 Bias Resistors.......................................................................................................................... 8

4.2.2 Termination Resistor ............................................................................................................... 9

4.3 Connecting the R1 Port ................................................................................................................ 10

4.3.1 Wiring .................................................................................................................................... 10

4.3.2 Supported RS-485 Baud Rates by Protocol .......................................................................... 10

4.4 Power Up the Device .................................................................................................................... 11

5 Connect the PC to the QuickServer ................................................................................................. 12

5.1 Connecting to the Gateway via Ethernet ...................................................................................... 12

5.1.1 Enable Access Through the Local Browser .......................................................................... 12

5.1.1.1 Changing the Subnet of the Connected PC ................................................................... 12

5.1.1.2 Changing the IP Address of the QuickServer with FieldServer Toolbox ....................... 13

5.1.2 Using the FS-GUI to Set the IP Address ............................................................................... 14

5.1.3 Accessing SMC Cloud ........................................................................................................... 14

6 Configuring the QuickServer ............................................................................................................ 15

6.1 Retrieve the Sample Configuration File ........................................................................................ 15

6.2 Change the Configuration File to Meet the Application ................................................................ 15

6.3 Load the Updated Configuration File ............................................................................................ 16

6.3.1 Using the Toolbox Application to Load a Configuration File ................................................. 16

6.3.2 Using the FS-GUI to Load a Configuration File ..................................................................... 17

6.3.3 Retrieve the Configuation File for Modification or Backup .................................................... 18

6.4 Test and Commission the QuickServer ........................................................................................ 19

Appendix A Useful Features .................................................................................................................... 20

Appendix A.1. SSL/TLS for Secure Connection ...................................................................................... 20

Appendix A.1.1. Configuring FieldServer as a SSL/TLS Server ......................................................... 20

Appendix A.1.1.1. Simple Secure Server Configuration ................................................................. 20

Appendix A.1.1.2. Limiting Client Access ....................................................................................... 21

Appendix A.1.1.3. To Upload the Authority File to the FieldServer ................................................ 21

Appendix A.1.1.4. Certificate Validation Options ............................................................................ 22

Appendix A.1.1.5. Set up Server Certificate ................................................................................... 22

Appendix A.1.2. Configuring FieldServer as SSL/TLS Client .............................................................. 23

Appendix A.1.2.1. Simple Secure Client Configuration .................................................................. 23

Appendix A.1.2.2. Limit Server Access ........................................................................................... 23

Appendix A.1.2.3. Certificate Validation Options ............................................................................ 23

Appendix A.1.2.4. Set up Client Certificate ..................................................................................... 23

Appendix B Troubleshooting ................................................................................................................... 24

Appendix B.1. Communicating with the QuickServer Over the Network ................................................ 24

Appendix B.2. Regarding Subnets and Subnet Masks ........................................................................... 24

Appendix B.3. Before Contacting Technical Support Take a Diagnostic Capture .................................. 25

Appendix B.3.1. Using the FieldServer Toolbox .................................................................................. 25

Appendix B.3.2. Using FS-GUI ............................................................................................................ 28

Appendix B.4. LED Functions ................................................................................................................. 29

Appendix B.5. Securing QuickServer with Password .............................................................................. 30

Appendix B.6. Factory Reset Instructions ............................................................................................... 30

QuickServer Start-Up Guide

Table of Contents

Appendix C Reference .............................................................................................................................. 31

Appendix C.1. QuickServer FS-QS-2X10-XXXX DCC ............................................................................ 31

Appendix C.2. QuickServer Part Numbers .............................................................................................. 31

Appendix C.3. Compliance with UL Regulations ..................................................................................... 32

Appendix C.4. Dimension Drawing FS-QS-2X10-XXXX ......................................................................... 32

Appendix C.5. Specifications ................................................................................................................... 33

Appendix D Limited 2 Year Warranty ...................................................................................................... 34

QuickServer Start-Up Guide

List of Figures

LIST OF FIGURES

Figure 1: DIN Rail Bracket ............................................................................................................................ 7

Figure 2: DIN Rail Mounted........................................................................................................................... 7

Figure 3: Bias Resistor DIP Switches ........................................................................................................... 8

Figure 4: Termination Resistor DIP Switch ................................................................................................... 9

Figure 5: R1 & R2 Connection Ports ........................................................................................................... 10

Figure 6: Required Current Draw for the Gateway ..................................................................................... 11

Figure 7: Power Connections ...................................................................................................................... 11

Figure 8: Ethernet Port Location ................................................................................................................. 12

Figure 9: FS-GUI Network Settings ............................................................................................................ 14

Figure 10: FS-GUI File Transfer.................................................................................................................. 15

Figure 11: FS-GUI Loading Files ................................................................................................................ 17

Figure 12: Retrieve Configuration File ........................................................................................................ 18

Figure 13: FS-GUI Connections Page ........................................................................................................ 19

Figure 14: Ethernet Port Location ............................................................................................................... 25

Figure 15: Diagnostic LEDs ........................................................................................................................ 29

Figure 16: FS-GUI Passwords Page ........................................................................................................... 30

Figure 17: Password Recovery Page ......................................................................................................... 30

Figure 18: QuickServer Dimension Drawing ............................................................................................... 32

Figure 19: Specifications ............................................................................................................................. 33

QuickServer Start-Up Guide

Page 6 of 34

1 QUICKSERVER DESCRIPTION

QuickServer is a high performance, cost effective Building and Industrial Automation multi-protocol
gateway providing protocol translation between serial/Ethernet devices and networks.

NOTE: For troubleshooting assistance refer to Appendix B, or any of the troubleshooting

appendices in the related driver supplements. Check the Sierra Monitor website for
technical support resources and documentation that may be of assistance.

The QuickServer is cloud ready and connects with Sierra Monitor’s SMC Cloud. See Section 5.1.3 for
further information.

2 CERTIFICATIONS

2.1 BTL Mark – BACnet1 Testing Laboratory

3 SUPPLIED EQUIPMENT

QuickServer Gateway

• Preloaded with two selected drivers. A sample configuration file is also loaded.

• All instruction manuals, driver manuals, support utilities are available on the USB drive provided

in the optional accessory kit, or on the Sierra Monitor website.

Accessory kit (optional) (Part # FS-8915-38-QS) includes:

• 7-ft Cat-5 cable with RJ45 connectors at both ends

• Power Supply -110/220V (p/n 69196)

• Screwdriver for connecting to terminals

• USB Flash drive loaded with:

o QuickServer 2X10 Start-up Guide
o FieldServer Configuration Manual
o All FieldServer Driver Manuals
o Support Utilities
o Any additional folders related to special files

configured for a specific QuickServer

o Additional components as required - see driver manual supplement for details

1

BACnet is a registered trademark of ASHRAE.

The BTL Mark is a symbol that indicates that a product has passed a series of
rigorous tests conducted by an independent laboratory which verifies that the
product correctly implements the BACnet features claimed in the listing. The mark is
a symbol of a high-quality BACnet product.

Go to www.BACnetInternational.net for more information about the BACnet Testing
Laboratory. Click here for the BACnet PIC Statement.

QuickServer Start-Up Guide

Page 7 of 34

4 QUICKSERVER SETUP

4.1 Mounting

The QuickServer can be mounted using the DIN rail mounting bracket on the back of the unit.

NOTE: For dimension details see Appendix C.4.

Figure 1: DIN Rail Bracket

Figure 2: DIN Rail Mounted

Din Rail
Bracket

QuickServer Start-Up Guide

Page 8 of 34

4.2 DIP Switch Settings

4.2.1 Bias Resistors

To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the right in the
orientation shown in Figure 3.

The QuickServer bias resistors are used to keep the RS-485 bus to a known state, when there is no
transmission on the line (bus is idling), to help prevent false bits of data from being detected. The bias
resistors typically pull one line high and the other low - far away from the decision point of the logic.

The bias resistor is 510 ohms which is in line with the BACnet spec. It should only be enabled at one
point on the bus (for example, on the field port were there are very weak bias resistors of 100k). Since
there are no jumpers, many QuickServers can be put on the network without running into the bias resistor
limit which is < 500 ohms.

NOTE: See www.ni.com/support/serial/resinfo.htm for additional pictures and notes.
NOTE: The R1 and R2 DIP Switches apply settings to the respective serial port.
NOTE: If the gateway is already powered on, DIP switch settings will not take effect unless the

unit is power cycled.

R1 Bias Resistor DIP

Switches (2 and 3)

Figure 3: Bias Resistor DIP Switches

R2 Bias Resistor DIP

Switches (2 and 3)

QuickServer Start-Up Guide

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4.2.2 Termination Resistor

If the QuickServer is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to
be enabled. To enable the Termination Resistor, move the TERM dip switch to the right in the

orientation shown in Figure 4.

Termination resistor is also used to reduce noise. It pulls the two lines of an idle bus together. However,
the resistor would override the effect of any bias resistors if connected.

NOTE: The R1 and R2 DIP Switches apply settings to the respective serial port.
NOTE: If the gateway is already powered on, DIP switch settings will not take effect unless the

unit is power cycled.

Figure 4: Termination Resistor DIP Switch

R1 Termination

Resistor DIP Switch (1)

R2 Termination

Resistor DIP Switch (1)

QuickServer Start-Up Guide

Page 10 of 34

4.3 Connecting the R1 Port

For the R1 Port only: Switch between RS-485 and RS-232 by moving the number 4 DIP Switch left for
RS-485 and right for RS-232 (Figure 4).

The R2 Port is RS-485.
Connect to the 3-pin connector(s) as shown below.

4.3.1 Wiring

RS-485

RS-232

BMS RS-485

Wiring

Gateway Pin

Assignment

BMS RS-232

Wiring

Gateway Pin

Assignment

RS-485 +

TX +

RS-232 -

TX +

RS-485 -

RX -

RS-232 +

RX -

GND

GND

GND

GND

NOTE: Use standard grounding principles for GND.

4.3.2 Supported RS-485 Baud Rates by Protocol

The supported baud rates for either port is based on the protocol of the connected devices.
The following baud rates are supported for Modbus RTU:

2400, 4800, 9600, 19200, 38400, 57600, 76800, 115200
The following baud rates are supported for BACnet MS/TP:

9600, 19200, 38400, 76800

Figure 5: R1 & R2 Connection Ports

TX+ RX- GND

+ - GND

QuickServer Start-Up Guide

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4.4 Power Up the Device

Check power requirements in the table below:

Power Requirement for External Gateway

Current Draw Type

QuickServer Family

12VDC

24V DC/AC

FS-QS-2X10-XXXX (Typical)

250mA

125mA

NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply of
the host system. A safety margin of 25% is recommended.

Figure 6: Required Current Draw for the Gateway

Apply power to the QuickServer as shown below in Figure 7. Ensure that the power supply used
complies with the specifications provided in Appendix C.5.

• The gateway accepts 12-24VDC or 24VAC on pins 4 and 5.

• Frame GND should be connected.

Power to

Gateway

Gateway

Pin #

Pin

Assignment

Power In (+)

Pin 4

V +

Power In (-)

Pin 5

V -

Frame Ground

Pin 6

FRAME GND

Figure 7: Power Connections