SMC Networks EZ Connect SMC7003-USB, 7003-USB User Manual
EZ Connect
ADSL USB Modem
ADSL USB Modem
◆ High-speed Internet access over existing phone lines
◆ One RJ-11 ADSL port
◆ Delivers USB plug-and-play installation
◆ Supports full-rate DMT connection
(8 Mbps downstream, 1 Mbps upstream)
◆ Supports econmical G.lite connection
(1.5 Mbps downstream, 512 Kbps upstream)
◆ Graphic interface for ADSL connection management
User Guide
SMC7003-USB
EZ Connect ADSL USB Modem
User Guide
From SMC’s EZ Connect line of feature-rich SOHO solutions
6 Hughes
Irvine, CA 92618
Phone: (949) 707-2400
April 2001
Pub. # 150552-102 R02
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable.
However, no responsibility is assumed by SMC for its use, nor for any infringements of patents
or other rights of third parties which may result from its use. No license is granted by
implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to
change specifications at any time without notice.
Copyright © 2001 by
SMC Networks, Inc.
6 Hughes
Irvine, CA 92618
All rights reserved. Printed in Taiwan
Trademarks:
SMC is a registered trademark; and EZ Connect ia a trademark of SMC Networks, Inc. Other
product and company names are trademarks or registered trademarks of their respective
holders.
Limited Warranty
Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products
to be free from defects in workmanship and materials, under normal use and
service, for the applicable warranty term. All SMC products carry a standard 90-day
limited warranty from the date of purchase from SMC or its Authorized Reseller.
SMC may, at its own discretion, repair or replace any product not operating as
warranted with a similar or functionally equivalent product, during the applicable
warranty term. SMC will endeavor to repair or replace any product returned under
warranty within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by
registering new products within 30 days of purchase from SMC or its Authorized
Reseller. Registration can be accomplished via the enclosed product registration
card or online via the SMC web site. Failure to register will not affect the standard
limited warranty. The Limited Lifetime warranty covers a product during the Life of
that Product, which is defined as the period of time during which the product is an
“Active” SMC product. A product is considered to be “Active” while it is listed on
the current SMC price list. As new technologies emerge, older technologies become
obsolete and SMC will, at its discretion, replace an older product in its product line
with one that incorporates these newer technologies. At that point, the obsolete
product is discontinued and is no longer an “Active” SMC product. A list of
discontinued products with their respective dates of discontinuance can be found at
http://www.smc.com/smc/pages_html/support.html.
L
IMITED WARRANTY
All products that are replaced become the property of SMC. Replacement products
may be either new or reconditioned. Any replaced or repaired product carries
either a 30-day limited warranty or the remainder of the initial warranty, whichever
is longer. SMC is not responsible for any custom software or firmware,
configuration information, or memory data of Customer contained in, stored on, or
integrated with any products returned to SMC pursuant to any warranty. Products
returned to SMC should have any customer-installed accessory or add-on
components, such as expansion modules, removed prior to returning the product
for replacement. SMC is not responsible for these items if they are returned with the
product.
Customers must contact SMC for a Return Material Authorization number prior to
returning any product to SMC. Proof of purchase may be required. Any product
returned to SMC without a valid Return Material Authorization (RMA) number
clearly marked on the outside of the package will be returned to customer at
customer’s expense. For warranty claims within North America, please call our
toll-free customer support number at (800) 762-4968. Customers are responsible for
all shipping charges from their facility to SMC. SMC is responsible for return
shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC’S OPTION. THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU
OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER
L
IMITED WARRANTY
IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY
IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF
ITS PRODUCTS. SMC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS
TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE
PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD
PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE
RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR
OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND,
OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS
PRODUCTS, EVEN IF SMC OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR
THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY
SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.
* SMC will provide warranty service for one year following discontinuance from the
active SMC price list. Under the limited lifetime warranty, internal and external
power supplies, fans, and cables are covered by a standard one-year warranty from
date of purchase.
SMC Networks, Inc.
6 Hughes
Irvine, CA 92618
C
OMPLIANCES
FCC - Class B
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with instructions, may cause harmful interference to radio
communications. However, there is no guarantee that the interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
FCC - Part 68
The modem is registered with the FCC as compliant with the rules of Part 68 and use of
this modem is subject to the following restrictions:
1. The Federal Communication Commission FCC has established rules which permit this
device to be directly connected to the telephone network. Standardized jacks are
used for these connections. This equipment should not be used on party lines or coin
phones.
2. If this device is malfunctioning, it may also be causing harm
network; this device should be disconnected
determined and until repair has been made. If this is not done, the telephone
company can temporarily disconnect service.
3. The telephone company may make changes in its facilities, equipment, operation and
procedures; if such changes affect the compatibility or use of this device, the
telephone company is required to give adequate notice of the changes. You will be
advised of your right to file a complaint with the FCC.
4. If the telephone company requests information on what equipment is connected to
their lines, inform them of:
until the source of the problem can be
to the telephone
a The telephone number to which this unit is connected
b The ringer equivalence number
c The USOC jack required
d The FCC Registration number
vii
C
OMPLIANCES
Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is
used to determine how many devices can be connected to your telephone line. In most
areas, the sum of the REN of all the devices on any one line should not exceed 5.0. If
too many devices are attached, they may not ring properly.
Industry Canada Required Information
EQUIPMENT ATTACHMENTS LIMITATIONS
To ensure that certified equipment is attached correctly and only to the networks of
participating carriers, the following statement shall accompany each unit of certified
equipment offered for sale. This statement must be included conspicuously in written or
electronic format, at or near the front of each copy of the operating manual, or
accompany other technical information, or be included as a separate sheet. The
required statement is:
“
NOTICE
means that the equipment meets telecommunications network protective, operational
and safety requirements as prescribed in the appropriate Terminal Equipment Technical
Requirements documents(s). The department does not guarantee the equipment will
operate to the user’s satisfaction.”
: The Industry Canada label identifies certified equipment. This certification
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer should
be aware that compliance with the above conditions might not prevent degradation of
service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by
the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request
the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Caution
contact the appropriate electric inspection authority, or electrician, as appropriate.”
An explanatory note on Ringer Equivalence Numbers (see Section 10.0) and their use
must be provided for the terminal equipment user in the information accompanying the
terminal equipment. A notice similar to the following would be suitable:
NOTICE
“
provides an indication of the maximum number of terminals allowed to be connected to
a telephone interface. The termination on an interface may consist of any combination
of devices subject only to the requirement that the sum of the ringer equivalence
Numbers of all the devices does not exceed 5.”
: Users should not attempt to make such connections themselves, but should
: The Ringer Equivalence Number (REN) assigned to each terminal device
viii
C
OMPLIANCES
EC Conformance Declaration - Class B
SMC contact for these products in Europe is:
SMC Networks Europe,
Edificio Conata II,
Calle Fructuós Gelabert 6-8, 2
08970 - Sant Joan Despí,
Barcelona, Spain.
This information technology equipment complies with the requirements of the Low
Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC, and carries the CE
Mark accordingly. It conforms to the following specifications:
EMC: EN55022 (1988)/CISPR-22 (1995) Class B
IEC 1000-4-2 4 kV CD, 8 kV AD
IEC 1000-4-3 (1995) 3 V/m
IEC 1000-4-4 (1995) 1.0 kV - (power line)
IEC 1000-4-6 (1995) 3 Vrms
o
, 4a,
0.5 kV - (signal line)
Industry Canada - Class B
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the interference-causing equipment standard entitled
“Digital Apparatus,” ICES-003 of the Department of Communications.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux
appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques,” NMB-003 édictée par le ministère des Communications.
Japan VCCI Class B
ix
C
OMPLIANCES
Australia AS/NZS 3548 (1995) - Class B
SMC contact for products in Australia is:
SMC Communications Pty. Ltd.
Suite 18, 12 Tryon Road,
Lindfield NSW2070,
Phone: 61-2-94160437
Fax: 61-2-94160474
x
T
ABLE OF
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
2 Hardware Installation . . . . . . . . . . . . . . . . . . . . . 2-1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Description of Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
LED Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Connect the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Phone Line Configuration . . . . . . . . . . . . . . . . . . . . . . . 2-5
3 Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Protocol and Device Driver Selection . . . . . . . . . . . . . . . . . . . 3-1
Prerequisite Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Running the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Installing the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
C
ONTENTS
4 Modifying TCP/IP Networking Options . . . . . . . 4-1
WAN USB Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Microsoft Windows 98, First and Second Editions . . . . . 4-1
Microsoft Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . 4-4
LAN USB Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Microsoft Windows 98, First and Second Editions . . . . . 4-6
Microsoft Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . 4-9
ATM USB Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Microsoft Windows 98, Second Edition . . . . . . . . . . . . 4-11
Microsoft Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
5 Customizing Communication Settings . . . . . . . 5-1
6 Updating the Modem Software . . . . . . . . . . . . . . 6-1
7 Control Panel Application . . . . . . . . . . . . . . . . . 7-1
Physical Link Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
i
T
ABLE OF CONTENTS
System Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
8 Uninstalling Modem Software . . . . . . . . . . . . . . . 8-1
A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
You Cannot Connect to the Network . . . . . . . . . . . . . . . . . . . A-1
You Cannot Connect to the Internet . . . . . . . . . . . . . . . . . . . A-1
B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
ADSL Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
C Ordering Information . . . . . . . . . . . . . . . . . . . . .C-1
ii
C
HAPTER
I
NTRODUCTION
The EZ Connect ADSL USB Modem provides high-speed Internet
access over existing phone lines by making use of previously
unused frequency bandwidth above the voice band. By placing
ADSL signals above the frequency of the voice signal, ADSL
service can coexist on the same line with your telephone service.
ADSL is asymmetric in that it provides a higher data rate in the
downstream (receive) direction than in the upstream (transmit)
direction. Asymmetric operation is ideal for typical home and small
office use where files and information are downloaded more
frequently than uploaded.
1
The EZ Connect ADSL USB Modem supports both full-rate Discrete
Multi-Tone (G.dmt) connection (T1.413, Issue II) and the more
economical G.lite connection (G.992.2). This modem delivers
concurrent data and voice over a single connection. It also
supports a Rate Adaptive algorithm to maintain high data integrity
under existing conditions, including varied connection lengths and
degraded signal quality. And because all data is encapsulated in
ATM frames, the EZ Connect ADSL USB Modem can be connected
directly to any standards-compliant DSL Access Multiplexer
(DSLAM) at your service provider’s central office, data is then sent
through an ATM backbone, and out to the Internet via an ISP
router. Moreover, there’s no need to install any new lines.
This plug-in ADSL modem provides an always-on digital
connection that eliminates dial-up delays, and transparent
reconnection when initiating any network request. Full support for
the ATM protocol also provides access to a wide range of
advanced transport features, including support for real-time video,
1-1
I
NTRODUCTION
and other multimedia services requiring guaranteed Quality of
Service (QoS). This device enables true telecommuting for the first
time by providing complete access to Internet and corporate
resources via multiprotocol encapsulation (including TCP/IP,
Novell’s IPX, and Windows NetBEUI network protocols).
Note: Since this modem supports both G.dmt and G.lite, it
requires an external splitter to separate the traffic entering
your premises into data and voice, and also to merge the
data and voice traffic leaving your premises into a single
stream.
Key Features
• High-speed Internet access over existing phone lines
• Full-rate DMT connection (8 Mbps downstream, 1 Mbps
upstream) and economical G.lite connection (1.5 Mbps
downstream, 512 Kbps upstream)
• Multiprotocol encapsulation of all network protocols, including
TCP/IP, Novell’s IPX, and Windows NetBEUI for complete
access to the Internet and corporate resources
• Always-on digital connection eliminates dial-up delays, and
transparent reconnection when initiating any network request
• Concurrent data and voice over a single connection (needs
splitter for both G.dmt and G.lite)
• Interoperable with Alcatel, Cisco and other DSLAM central
office equipment manufacturers
• Compatible with various ISP services, using RFC 1483 static IP
assignment or PPP dynamic IP assignment
• Graphic interface for ADSL connection management
1-2
I
NTRODUCTION
• Supports Windows 98, Windows 98 Second Edition, and
Windows 2000
• Delivers USB plug-and-play installation and configuration
1-3
I
NTRODUCTION
1-4
H
ARDWARE
Before installing the SMC ADSL USB Modem verify that you have
all the items listed under “Package Contents.” If any of the items
are missing or damaged, contact your local SMC distributor. Also
be sure you have all the necessary cabling before installing the
modem.
Package Contents
After unpacking the EZ Connect ADSL USB Modem, check the
C
HAPTER
I
NSTALLATION
2
contents of the box to be sure you’ve received the following
components:
◆ EZ Connect ADSL USB Modem (SMC7003-USB)
◆ 1 USB cable, modem to computer (Type B to Type A)
◆ 1 CD-ROM with manual and drivers inside
◆ 1 registration card (please complete and return to SMC)
Immediately inform your dealer in the event of any incorrect,
missing or damaged parts. If possible, please retain the carton and
original packing materials in case there is a need to return the
product.
Please fill out and return the Warranty Registration Card to SMC or
register on SMC’s Web site. The EZ Connect ADSL USB Modem is
covered by limited-lifetime warranty.
2-1
H
ARDWARE INSTALLATION
Description of Hardware
Setting up the EZ Connect ADSL USB Modem involves connecting
the device’s cables and installing the driver software. Note that
Windows 98, 98 SE, or 2000 should already be installed on the
computer before installing the driver software.
The following figure shows the components of this modem:
Power LED
(Green )
Data LED
(Green)
USB Port
(Type-B)
Figure 2-1. EZ Connect ADSL USB Modem
2-2
RJ-11 Port
LED Functions
The EZ Connect ADSL USB Modem contains two LEDs on the top
panel, one is marked “Data” and the other “Power”. The
operational status of the modem is indicated by the LED
H
ARDWARE INSTALLATION
conditions listed below
LED Status Description
Data Flashing
Green
On
Green
Power On
Green
Power Requirements
USB devices can be either self-powered or bus-powered. A device
which has no power connector is bus-powered, and derives its
operating power from the USB connection directly. The EZ
Connect ADSL USB Modem is bus-powered — all you need to do
is plug it into a host PC or self-powered USB hub.
.
Indicates the modem is synchronizing its
ADSL/ATM link with the head end.
Indicates an ADSL/ATM link has been
established on the RJ-11 port.
Power is being supplied to the modem via the
USB bus.
System Requirements
The EZ Connect ADSL USB Modem requires the following PC
features to operate:
• A host PC that supports the Universal Serial Bus
• 32 MB of RAM and 10 MB of hard disk space
• Windows 98, 98 SE, or 2000 (with installation files ready)
• Standard telephone cable with RJ-11 plugs
2-3
H
ARDWARE INSTALLATION
• Note that to share Internet access on your network, you will
need to install appropriate Internet-sharing software on one PC.
The ADSL network must meet the following minimum
requirements:
• ADSL service from your local telephone company or have
access to an ADSL DSLAM (Digital Subscriber Line Access
Multiplexer)
• PC configured with fixed IP address or dynamic IP address
assignment via DHCP, Gateway server address, and DNS server
address from your telephone company or network
administrator
• You also need to get the prerequisite information listed on page
3-4 from your telephone company or network administrator
2-4
Connect the System
Phone Line Configuration
The EZ Connect ADSL USB Modem supports dual-mode operation
for both full-rate G.dmt and economical G.lite. Your service
provider will therefore attach the outside ADSL line to a data/
phone splitter. You can then connect your phones and computer
directly to the splitter as shown below:
Plain Old
Telephone
System (POTS)
Voice
Residential
Connection
Point (NID)
H
ARDWARE INSTALLATION
Splitter
SMC7003-USB
Data
Depending on the wiring configuration used in your house,
separate wall jacks may be used for telephone and voice signals.
Otherwise, you will need to connect your phones and PC directly
to the splitter.
1. Connect the modem’s ADSL port to the data port on the splitter
(or to an RJ-11 telephone wall jack connected to this port)
using standard telephone cable.
2. Insert the USB cable’s Type-B plug (square end) into the
modem’s USB port.
3. Install the driver
2-5
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