SMC Networks 8014WN2 User Manual

y
DOCSIS 2.0 Wireless Cable Modem Gatewa
FastFind Links
Getting to Know the Gateway
SMC8014WN and
SMC8014WN2 Administrator Manual
Configuring Your Computer for TCP/IP
Configuring the Gateway
SMC Networks
20 Mason
Irvine, CA. 92618
U.S.A.
Copyright © 2012 SMC Networks
All Rights Reserved
Information furnished by SMC Networks, Inc. (SMC) is believed to be a ccurate and relia ble. However, no responsibility is assumed by SMC for its use, or for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to change specifications at any time without notice
No part of this publication may be reproduced or transmitted in any form or by any means, electron ic or mechanical, including photocopying and reco rding, or stored in a database or retrieval system for any purpose without the express written permission of SMC.
Microsoft and Windows are registered trademarks of Microsoft Corporation. Apple and Macintosh are registered trademarks of Apple, Inc. All other brands, product names, trademarks, or service marks are property of their respective owners.
This product (Model :SMC8014WN and SMC8014WN2) includes software code developed by third parties, including software code subject to the GNU General Public License (“GPL”) or GNU Lesser General Public License (LGPL”). As applicable, the terms of the GPL and LGPL, and information on obtaining access to the GPL code and LGPL used in this product, are available to you at http://gpl.smc.com/. The GPL code and LGPL code used in this product is distributed WITHOUT ANY WARRANTY and is subject to the copyrights of one or more authors. For details, see the GPL Code and LGPL Code for this product and the terms of the GPL and LGPL.
SMC8014WN and SMC8014WN2 Wireless Cable Modem Gateway Administrator Manual
Contents
Preface...................................................................................................................... v
Key Features........................................................................................ .........................vi
Document Organization.................................................................................... ...........vii
Document Conventions............................................. ... .. ... ..... ... ... ..... ... .. ...... .. ... ..... ... ...vii
Models Covered in this Guide ................................................................................vii
Safety and Warnings..............................................................................................vii
Typographic Conventions.............................. ... ... ..... ... ..... ... .. ...... .. ... ..... ... ... ..... ... .. .....viii
1 Getting to Know the Gateways............................................................................ 9
Unpacking Package Contents ............................. .. ...... .. ... ..... ... ... ..... ... .. ...... .. ... ..... ... ..10
System Requirements............................................ ...... .. ... ..... ... ... ..... ... .. ...... .. ... ..... ... ..10
Hardware Overview .......................................... ..... ... ..... ... ..... ... ... ..... ... ..... ... ..... ... ..... ..11
SMC8014WN Front and Rear panels.............................................. .....................11
SMC8014WN2 Front and Rear panels.......................... ..... ... .. ... ..... ... ... ..... ... .. .....13
Restoring Factory Defaults ....................................................... ..................................15
Rebooting the Gateway ..............................................................................................15
2 Installing the Gateway........................................................................................ 16
Finding a Suitable Location ........................................................................................17
Connecting to the LAN................................................................................................17
Connecting the WAN ........................... ............................................................. ..........18
Powering on the Gateway...........................................................................................18
3 Configuring Your Computer for TCP/IP............................................................ 19
Configuring Microsoft Windows 2000............................................................... ..........20
Configuring Microsoft Windows XP ..................................................................... .......21
Configuring Microsoft Windows Vista.... ................................ ................................ .....22
Configuring Microsoft Windows 7............. ................................ ................................ ..24
Configuring an Apple® Macintosh® Computer............................... .............................27
4 Configuring the Gateway ................................................................................... 28
Pre-configuration Guidelines ......................................................................................29
Disabling Proxy Settings..................... ..... ... ... ..... ... ..... ... .. ...... .. ...... .. ... ..... ... ..... ... ..29
Disabling Proxy Settings in Internet Explorer.......... .......................................29
Disabling Proxy Settings in Firefox.................................................................30
Disabling Proxy Settings in Safari ..................................................................30
Disabling Firewall and Security Software........................ ...... .. ... ..... ... ... ..... ... .. .....30
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Contents
Accessing the Gateway’s Web Management........................... ............................. .....31
Understanding the Web Management Interface Screens..........................................32
Web Management Interface Menus and Submenus..................................................33
System Settings Menu........................... .. ...... .. ... ..... ... ..... ... ... ..... ... ..... ... .. ...... .. .....35
Password Settings Menu................................................................................37
Remote Management Menu ...........................................................................39
Customer UI Setup Menu ................ ...............................................................41
WAN Settings Menu......................................... ...... .. ... ..... ... ..... ... ..... ... ... ..... ... ..... ..43
MAC Spoofing Menu.................................................. .............................. .......45
LAN Settings Menu.................................. ...... .. ...... .. ...... .. ... ..... ... ..... ... ..... ... ... ..... ..46
Ether Switch Port Control Menu .....................................................................48
Wireless Basic Settings Menu ..............................................................................50
Port Forwarding Menu ................... .......................................................... .............52
Security Settings (Firewall) Menu.......................................... ............................. ..57
Access Control Menu............................ ..... ... ... ..... ... ..... ... .. ...... .. ...... .. ... ..... ... ..58
Special Application Menu .......................................... ... ..... ... ... ..... ... .. ...... .. ... ..62
URL Blocking Menu ................................................................................. .......65
Schedule Rule Menu.......................................................................................68
Email/Syslog Alert Menu.................................................. ...............................69
DMZ (Demilitarized Zone) Menu ................. ........... ..................... ........... ........72
Configuration Tools Menu...................................... ............................. ..................73
Backing Up the Gateway’s Current Configuration Locally.............................74
Restoring the Gateway’s Current Configuration Locally................................75
Backing Up the Gateway’s Current Configuration Remotely.........................76
Restoring the Gateway’s Current Configuration Remotely............................76
Restoring Factory Defaults ........................................ ...... .. ...... .. ... ..... ... ..... ... ..77
Reboot Menu.........................................................................................................79
Diagnostics Menu .................................................................................................80
Using the Ping Tool.........................................................................................81
Using the Trace Route Tool.......................................... ... .. ...... .. ... ..... ... ... ..... ..82
Sending Inspected Traffic to a Log Server................................................... ..83
Status Menu........................................................ ................................ ..................84
Cable Status Menu ...............................................................................................86
Appendix A - Wall Mounting the SMC8014WN......... .. ... .. .. .. .. .. ... ......................... 87
Appendix B - Compliances ............ .. .. ... .. .. .. .. .. ... .. .. .. .. .. ... .......................... .. .. .. .. ... . 89
Index....................................................................................................................... 90
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SMC8014WN and SMC8014WN2 Wireless Cable Modem Gateway Administrator Manual
Preface
Congratulations on your purchase of the SMC8014WN or SMC8014WN2 Wireless Cable Modem Gateway. The SMC8014WN and SMC8014WN2 Wireless Cable Modem Gateways are ideal all-in-one wired and wireless solutions for the home or business environment. SMC is proud to provide you with a powerful, yet simple, communication device for connecting your local area network (LAN) to the Internet.
This user manual contains all the information administrators need to install and configure your new Wireless Cable Modem Gateway.
SMC8014WN SMC8014WN2
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Preface
Key Features
The following list summarizes the Gateway’s key features.
y Integrated CableLabs-compliant DOCSIS 1.1 and 2.0 cable modem y Internet connection to cable modem service via an integrated cable modem port y High-speed 300 Mbps IEEE 802.11b/g/n wireless Access Point - interoperable with
multiple vendors
y Wireless WEP, WPA, and WPA2 encryption, hide SSID, and MAC filtering y Local network connection via four 10/100 Mbps auto-sensing LAN ports with auto-
MDI/MDIX feature
y DHCP for dynamic IP configuration, and DNS for domain name mapping y Firewall with Stateful Packet Inspection, client privileges, hacker prevention, DoS, and
NAT
y Universal Plug and Play (UPnP) allows to enable any UPnP device seamlessly y Quality of Service (QoS) to ensure high-quality performance with existing networks y Comprehensive LEDs for network status and troubleshooting y Reset button y Easy setup through a Web browser regardless of operating system. y Compatible with all popular Internet applications
Note: Cable modems can provide data rates up to 38 Mbps downstream and 10 Mbps upstream. However, the actual rate provided by specific service providers can vary dramatically from these upper limits.
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Preface
Document Organization
This document consists of four chapters and two appendixes.
y Chapter 1 - describes the contents in the Gateway package, system requirements, and
an overview of the Gateway’s front and rear panels.
y Chapter 2 - describes how to install the Gateway. y Chapter 3 - describes how to configure TCP/IP settings on the computer you will use to
configure the Gateway.
y Chapter 4 - describes how to configure the Gateway. y Appendix A - provides wall-mounting instructions for the SMC8014WN Gateway. y Appendix B - contains compliance information.
Document Conventions
This document uses the following conventions to draw your attention to certain information.
Models Covered in this Guide
This document covers the SMC8014WN and SMC8014WN2 Gateways. The term “Gateway” is used to collectively refer to both models. If information in this document applies to one model only, that model is identified.
Safety and Warnings
This document uses the following symbols to draw your attention to certain information.
Symbol Meaning Description
Note Notes emphasize or supplement important points of the main text.
Tip Tips provide helpful information, guidelines, or suggestions for performing tasks more
Warning Warnings indicate that failure to take a specified a ction could result in damage to the
Electric Shock Hazard This symbol warns users of electric shock hazard. Failure to take appropriate
effectively.
device.
precautions such as not opening or touching hazardous areas of the equipment could result in injury or death.
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Preface
Typographic Conventions
This document also uses the following typographic conventions.
Convention Description
Bold Indicates text on a window, other than the window title, including menus, menu options, butt ons, fields, and labels.
Italic Indicates a variable, which is a placeholder for actual text provided by the user or system. Angled brackets (< >)
screen/code Indicates text that is displayed on screen or entered by the user.
< > angled brackets
[ ] square brackets
{ } braces Indicates required or expected values. | vertical bar Indicates that you have a choice between two or more options or ar guments.
are also used to indicate variables.
Indicates a variable, which is a placeholder for actual text provided by the user or system. Italic font is also used to
indicate variables.
Indicates optional values.
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1 Getting to Know the Gateways
Before you install the Gateway, check the package contents and become familiar with the Gateway’s front and rear panels.
The topics covered in this chapter are:
y Unpacking Package Contents (page 10) y System Requirements (page 10) y Hardware Overview (page 11) y Restoring Factory Defaults (page 15) y Rebooting the Gateway (page 15)
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Unpacking Package Contents
The SMC8014WN and SMC8014WN2 packages should include the following items:
y One SMC8014WN or SMC8014WN2 Wireless Cable Modem Gateway y One external power supply 12V 1.25mA y One Category 5E Ethernet cable
System Requirements
To complete the installation, you will need the following items:
y Provisioned Internet access on a cable network that supports cable modem service y A computer with a wired network adapter with TCP/IP installed y A Java-enabled Web browser, such as Microsoft Internet Explorer 5.5 or above y Microsoft
®
Windows® 98 second edition or higher for USB driver support
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Hardware Overview
SMC8014WN Front and Rear panels
The front panel of the SMC8014WN Wireless Cable Modem Gateway contains a set of light­emitting diode (LED) indicators that show the status of the Gateway and simplify troubleshooting. Figure 1 shows the front panel LEDs and Table 1 describes the them.
Figure 1. Front Panel of the SMC8014WN Wireless Cable Modem Gateway
Table 1. SMC8014WN Front Panel LEDs
LED Color Description
Power Green ON = power is supplied to the Gateway.
OFF = power is not supplied to the Gateway.
Diag Green ON =- system failure. Reboot Gateway.
OFF = normal operation.
Cable Green ON = connected to cable network successfully.
Flashing = attempting to connect to network.
Traffic Green ON = cable modem has finished CMTS registration.
Flashing = attempting to register with CMTS.
Wireless Green ON = wireless enabled.
Flashing = data is transmitting. OFF = wireless disabled.
WPS Green ON = enabled.
Flashing = data is transmitting.
LAN (1-4) Green ON = connected at 10 Mbps or 100 Mbps.
Flashing = data is transmitting. OFF = no Ethernet link is detected.
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The rear panel of the SMC8014WN Wireless Cable Modem Gateway contains a reset button and the ports for attaching the supplied power adapter and making additional connections. Figure 2 shows the rear panel components and Table 2 describes them.
n
Figure 2. Rear Panel of SMC8014WN Wireless Cable Modem Gateway
Table 2. SMC8014WN Rear Panel
Item Description
n
o
p
Power Connect the included power adapter to this port.
Reset Use this button to reset the power or restore the default factory settings. The button is recesses to
prevent accidental resets. Use a paper clip or a pencil tip to push the Reset button.
LAN 1-4 Four 10/100 auto-sensing switch (RJ-45) ports. Connect your local-area network devices, such as a PC,
hub, or switch, to these ports.
o
p
q
q
CATV Connect your cable line to this port.
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SMC8014WN2 Front and Rear panels
The front panel of the SMC8014WN2 Wireless Cable Modem Gateway contains a set of light-emitting diode (LED) indicators that show the status of the Gateway and simplify troubleshooting. Figure 3 shows the front panel LEDs and Table 3 describes the them.
Figure 3. Front Panel of the SMC8014WN2 Wireless Cable Modem Gate way
Table 3. SMC8014WN2 Front Panel LEDs
Icon Icon Name Description
Power Green = power is supplied to the Gateway.
DS Green Flashing =-attempt to connect to downstream frequency.
US Green Flashing= attempt to connect upstream frequency
Status Green ON = cable modem has finished CMTS registration.
LAN Green ON = connected at 10 Mbps or 100 Mbps
WLAN/WPS Wireless Function
OFF = power is not supplied to the Gateway.
Green On = Gateway is connected to downstream frequency. OFF = not scanning.
Green ON = Gateway is connected to upstream frequency. OFF = not scanning.
Green Flashing = cable modem is attempting to register with CMTS.
Green Flashing = data is transmitting. OFF = no Ethernet link is detected.
Green ON = wireless interface is enabled. Green Flashing= data is transmitting. OFF = wireless interface is disabled.
WPS Function
Green and Red dual colors LED generate WPS LED beh avior . Disable WLAN control ability to avoid WPS LED behavior if LED works as WPS function.
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The rear panel of the SMC8014WN2 Wireless Cable Modem Gateway contains a reset button and the ports for attaching the supplied power adapter and making additional connections. Figure 4 shows the rear panel components and Table 4 describes them.
Reset button
Figure 4. Rear Panel of SMC8014WN2 Wireless Cable Modem Gateway
Table 4. SMC8014WN2 Rear Panel
Item Description
Power Connect the included power adapter to this port. Reset Use this button to reset the power or restore the default factory settings. The button is recesses to prevent
ETH 1-4 Four 10/100 auto-sensing switch (RJ-45) ports. Connect your local-area network devices, such as a PC,
CATV Connect your cable line to this port.
accidental resets. Use a paper clip or a pencil tip to push the Reset button.
hub, or switch, to these ports.
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Restoring Factory Defaults
The Reset button on the rear panel can be used to return the Gateway to its factory default settings. As a result, any changes made to the Gateway’s default settings will be lost.
If you do not have physical access to the Gateway, you can use the GUI to either power cycle the Gateway (see “Reboot Menu” on page 79) or return the Gateway to its factory default settings (see “Restoring Factory Defaults” on page 77).
The following procedure describes how to use the Reset button to power cycle the Gateway and return it to its original factory default settings.
1. Leave power plugged into the Gateway.
2. Find the Reset button on the rear panel, then press and hold it for at least 10 seconds.
3. Release the Reset button.
Rebooting the Gateway
If the Gateway has problems connecting to the Internet, hold down the Reset button on the rear panel for 1 second and then release.
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2 Installing the Gateway
This chapter describes how to install the SMC8014WN and SMC8014WN2 Wireless Cable Modem Gateways. The topics covered in this chapter are:
y Finding a Suitable Location (page 17) y Connecting to the LAN (page 17) y Connecting the WAN (page 18) y Powering on the Gate way (page 18)
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Finding a Suitable Location
The Gateways can be installed in any location with access to the cable network. All of the cables connect to the rear panel of the Gateway for better organization and utility. The LED indicators on the front panel are easily visible to provide users with information about network activity and status.
For optimum performance, the location you choose should:
y Be close to a working AC power outlet y Allow sufficient airflow around the Gateway to keep the device as cool as possible y Not expose the Gateway to a dusty or wet environment y Be an elevated location such as a high shelf, keeping the number of walls and ceilings
between the Gateway and your other devices to a minimum
y Be away from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, or the base for a cordless phone
y Be away from any large metal surfaces, such as a solid metal door or aluminum studs.
Large expanses of other materials such as glass, insula ted walls, fish tanks, mirrors , brick, and concrete can also affect your wireless signal
Connecting to the LAN
Using an Ethernet LAN cable, you can connect the Gateway to a PC or notebook computer, hub, or switch. The Gateways support auto-MDI/MDIX, so you can use either a standard straight-throu gh or cr o ssov e r Et he r net ca bl e.
1. Connect either end of an Ethernet cable to one of the four LAN ports on the rear panel of the Gateway (see Figure 5).
Figure 5. Connecting to a LAN Port on the Gateway Rear Panel
2. Connect the other end of the cable to your computer’s network-interface card (NIC) or to another network device (see Figure 6).
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Figure 6. Connecting the Gateway to the a Laptop or Desktop Computer
Connecting the WAN
To connect the Gateway to a Wide Area Network (WAN) interface:
1. Connect a coaxial cable to the port labeled CATV on the rear panel of the Gateway from a cable port in your home or office (see Figure 2 on page 6 or Figure 4 on page 14). Use only manufactured coaxial patch cables with F-type connectors at both ends for all connections.
2. Hand-tighten the connectors to secure the connection.
Powering on the Gateway
After making your LAN and WAN connections, use the following procedure to power on the Gateway:
1. Connect the supplied power cord to the port on the rear panel of the Gateway (see Figure 2 on page 6 or Figure 4 on page 14).
2. Connect the other end of the power cord to a working power outlet. The Gateway powers on automatically, the Power LED on the front panel goes ON, and the other front panel LEDs show the Gateway’s status (see Table 1 on page 11 or Table 3 on page 13).
WARNING: Only use the power cord supplied with the Gateway. Using a different power cord can damage the Gateway and void the warranty.
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SMC8014WN and SMC8014WN2 Wireless Cable Modem Gateway Administrator Manual
3 Configuring Your Computer for TCP/IP
After you install the SMC8014WN or SMC8014WN2 Wireless Cable Modem Gateway, configure the TCP/IP settings on a computer that will be used to configure the Gateway. This chapter describes how to configure TCP/IP for various Microsoft Windows and Apple Macintosh operating systems.
The topics covered in this chapter are:
y Configuring Microsoft Windows 2000 (page 20) y Configuring Microsoft Windows XP (page 21) y Configuring Microsoft Windows Vista (page 22) y Configuring Microsoft Windows 7 (page 24) y Configuring an Apple
®
Macintosh® Computer (page 27)
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Configuring Microsoft Windows 2000
Use the following procedure to configure your computer if your computer has Microsoft Windows 2000 installed.
1. On the Windows taskbar, click Start, point to Settings, and then click Control Panel.
2. In the Control Panel window, double-click the Network and Dial-up Connections icon. If the Ethernet adapter in your computer is installed correctly, the Local Area Connection icon appears.
3. Double-click the Local Area Connection icon for the Ethernet adapter connected to the Gateway. The Local Area Connection Status dialog box appears (see Figure 7).
Figure 7. Local Area Connection Status Window
4. In the Local Area Connection Status dialog box, click the Properties button. The Local Area Connection Properties dialog box appears.
5. In the Local Area Connection Properties dialog box, verify that Internet Protocol (TCP/IP) is checked. Then select Internet Protocol (TCP/IP) and click the Properties button.
6. Click Obtain an IP address automatically to configure your computer for DHCP.
7. Click the OK button to save this change and close the Local Area Connection Properties dialog box.
8. Click OK button again to save these new changes.
9. Restart your computer.
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Configuring Microsoft Windows XP
Use the following procedure to configure a computer running Microsoft Windows XP with the default interface. If you use the Classic interface, where the icons and menus resemble previous Windows versions, perform the procedure under “Configuring Microsoft Windows 2000” on page 20.
1. On the Windows taskbar, click Start, click Control Panel, and then click Network and Internet Connections.
2. Click the Network Connections icon.
3. Click Local Area Connection for the Ethernet adapter connected to the Gateway. The Local Area Connection Status dialog box appears.
4. In the Local Area Connection Status dialog box, click the Properties button (see Figure 8). The Local Area Connection Properties dialog box appears.
Figure 8. Local Area Connection Status Window
5. In the Local Area Connection Properties dialog box, verify that Internet Protocol (TCP/IP) is checked. Then select Internet Protocol (TCP/IP) and click the Properties button. The Internet Protocol (TCP/IP) Properties dialog box appears.
6. In the Internet Protocol (TCP/IP) Properties dialog box, click Obtain an IP address automatically to configure your computer for DHCP. Click the OK button to save this change and close the Internet Protocol (TCP/IP) Properties dialog box.
7. Click the OK button again to save your changes.
8. Restart your computer.
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Configuring Microsoft Windows Vista
Use the following procedure to configure a computer running Microsoft Windows Vista with the default interface. If you use the Classic interface, where the icons and menus resemble previous Windows versions, perform the procedure under “Configuring Microsoft Windows 2000” on page 20.
1. On the Windows taskbar, click Start, click Control Panel, and then select the Network and Internet icon.
2. Click View Networks Status and tasks and then click Management Networks Connections.
3. Right-click the Local Area Connection icon and click Properties.
4. Click Continue. The Local Area Connection Properties dialog box appears.
5. In the Local Area Connection Properties dialog box, verify that Internet Protocol
(TCP/IPv4) is checked. Then select Internet Protocol (TCP/IPv4) and click the Properties button (see Figure 9). The Internet Protocol Version 4 Properties dialog box
appears.
Figure 9. Local Area Connection Properties Window
6. In the Internet Protocol Version 4 Properties dialog box, click Obtain an IP address automatically to configure your computer for DHCP (see Figure 10).
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Figure 10. Internet Protocol Properties Window
7. Click the OK button to save your changes and close the dialog box.
8. Click the OK button again to save your changes.
Figure 11. Local Area Connection Status Window
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Configuring Microsoft Windows 7
Use the following procedure to configure a computer running Microsoft Windows 7.
1. In the Start menu search box, type: ncpa.cpl
Figure 12. Typing ncpa.cpl in the Start Menu Box
The Network Connections List appears.
Figure 13. Example of Network Connections List
2. Right-click the Local Area Connection icon and click Properties.
3. In the Networking tab, click either Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), and then click Properties.
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Figure 14. Local Area Network Connection Properties Dialog Box
4. In the properties dialog box, click Obtain an IP address automatically to configure your computer for DHCP (see Figure 15).
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Figure 15. Properties Window
5. Click the OK button to save your changes and close the dialog box.
6. Click the OK button again to save your changes.
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Configuring an Apple® Macintosh® Computer
The following procedure describes how to configure TCP/IP on an Apple Macintosh running Mac OS 10.2. If your Apple Macintosh is running Mac OS 7.x or later, the steps you perform and the screens you see may differ slightly from the following. However, you should still be able to use this procedure as a guide to configuring your Apple Macintosh for TCP/IP.
1. Pull down the Apple Menu, click System Preferences, and select Network.
2. Verify that the NIC connected to the SMC8014WN or SMC8014WN2 is selected in the Show field.
3. In the Configure field on the TCP/IP tab, select Using DHCP (see Figure 16).
4. Click Apply Now to apply your settings and close the TCP/IP dialog box.
Figure 16. Selecting Using DHCP in the Configure Field
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4 Configuring the Gateway
This chapter describes how to use a Web browser to configure the Gateway. The topics covered in this chapter are:
y Pre-configuration Guidelines (page 29) y Accessing the Gateway’s Web Management (page 31) y Understanding the Web Management Interface Screens (page 32) y Web Management Interface Menus (page 33)
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