Troubleshooting
Here are some things to try if, after following the steps in this
guide, you still have problems with:
Connecting to the Internet
How do I find out which WAN type to select?
Use the following general rules to determine which
WAN type your ISP uses:
A. If your ISP has given you a
specific “IP Address”, select
“Static IP.”
B. If use a Username and a
Password to log in to your
service, select “PPP over
Ethernet.”
C. If you use an external dial-up
modem connected to your
Barricade, select “Dial-up Network.”
D. If your ISP has given you a
“host-name”, select “Dynamic
IP Address.”
I can’t access the Internet through my Barricade.
Depending on your Internet Service Provider (ISP), there are
settings that you must change in order to connect to the Internet.
A. If you subscribe to an “@Home”
service and have a dynamic IP
address, you will need to enter a
“host name.” If your ISP does
not require a host name, you
must leave this field blank.
To enter your host name:
Using the CD
Insert the CD into your CD-ROM drive.
The installation screen will
automatically appear. (If it doesn’t,
please click “Start”, and then “Run…”
Then type <CD-ROM
Drive>“:\install.exe” and click “OK.”)
A. To install the print server software: Please refer to section
“Installing and Configuring the Print Server” in this guide.
Note: If you are not connecting your Barricade to a printer,
you do not need to install the print server software.
B. To read the User Guide: Click on “Read User Manual.”
(Note: you must have Adobe Acrobat Reader installed before
viewing the manual. If you do not have it, you can install it
from the CD. To install it, click “Start”, then “Run…”
and type <CD-ROM Drive>:\viewer\rs405eng.exe.)
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