Smc WSP-100 User Manual

USER GUIDE

SMCWSP-100

Wi-Fi SIP Phone

Wi-Fi SIP Phone
User Guide

20 Mason
Irvine, CA 92618
Phone: [phone]

Pub. # 149100039200E

June 2007

E062007-EK-R02

Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and
reliable. However, no responsibility is assumed by SMC for its use, nor for any
infringements of patents or other rights of third parties which may result from its use. No
license is granted by implication or otherwise under any patent or patent rights of SMC.
SMC reserves the right to change specifications at any time without notice.

Copyright © 2007 by

SMC Networks, Inc.

20 Mason

Irvine, CA 92618

All rights reserved. Printed in Taiwan

Trademarks:

SMC is a registered trademark; and EZ Switch, TigerStack and TigerSwitch are
trademarks of SMC Networks, Inc. Other product and company names are trademarks or
registered trademarks of their respective holders.

Limited Warranty

Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be

free from defects in workmanship and materials, under normal use and service, for the
applicable warranty term. All SMC products carry a standard 90-day limited warranty from
the date of purchase from SMC or its Authorized Reseller. SMC may, at its own discretion,
repair or replace any product not operating as warranted with a similar or functionally
equivalent product, during the applicable warranty term. SMC will endeavor to repair or
replace any product returned under warranty within 30 days of receipt of the product.

The standard limited warranty can be upgraded to a Limited Lifetime* warranty by
registering new products within 30 days of purchase from SMC or its Authorized Reseller.
Registration can be accomplished via the enclosed product registration card or online via
the SMC Web site. Failure to register will not affect the standard limited warranty. The
Limited Lifetime warranty covers a product during the Life of that Product, which is
defined as the period of time during which the product is an “Active” SMC product. A
product is considered to be “Active” while it is listed on the current SMC price list. As new
technologies emerge, older technologies become obsolete and SMC will, at its discretion,
replace an older product in its product line with one that incorporates these newer
technologies. At that point, the obsolete product is discontinued and is no longer an
“Active” SMC product. A list of discontinued products with their respective dates of
discontinuance can be found at:
http://www.smc.com/index.cfm?action=customer_service_warranty.

All products that are replaced become the property of SMC. Replacement products may
be either new or reconditioned. Any replaced or repaired product carries either a 30-day
limited warranty or the remainder of the initial warranty, whichever is longer. SMC is not
responsible for any custom software or firmware, configuration information, or memory
data of Customer contained in, stored on, or integrated with any products returned to
SMC pursuant to any warranty. Products returned to SMC should have any
customer-installed accessory or add-on components, such as expansion modules,
removed prior to returning the product for replacement. SMC is not responsible for these
items if they are returned with the product.

Customers must contact SMC for a Return Material Authorization number prior to
returning any product to SMC. Proof of purchase may be required. Any product returned
to SMC without a valid Return Material Authorization (RMA) number clearly marked on
the outside of the package will be returned to customer at customer’s expense. For
warranty claims within North America, please call our toll-free customer support number
at [phone]. Customers are responsible for all shipping charges from their facility to
SMC. SMC is responsible for return shipping charges from SMC to customer.

WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC’S OPTION. THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN
FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL

v

NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS
CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR,
OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR
FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS
PRODUCTS, EVEN IF SMC OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR
THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY SHALL
BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.

* SMC will provide warranty service for one year following discontinuance from the active
SMC price list. Under the limited lifetime warranty, internal and external power supplies,
fans, and cables are covered by a standard one-year warranty from date of purchase.

SMC Networks, Inc.

20 Mason

Irvine, CA 92618

vi

Compliances

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected

• Consult the dealer or an experienced radio/TV technician for help

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.

FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.

IMPORTANT NOTE:
FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specific operating instructions for satisfying RF
exposure compliance.

This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.

IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to
channels 1 through 11.

Canada RSS Statement

This Class B digital apparatus complies with Canada RSS-210.

Cet appareil numérique de la classe B est conforme à la norme CNR-210 du Canada.

i

Japan VCCI Class B

EC Conformance Declaration

Marking by the above symbol indicates compliance with the Essential Requirements of
the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the
following conformance standards:

• EN 60950-1 (IEC 60950-1) - Product Safety

• EN 300 328 - Technical requirements for 2.4 GHz radio equipment

• EN 301 489-1, EN 301 489-17 - EMC requirements for radio equipment

This device is intended for use in the following European Community countries:

• Austria • Belgium • Denmark

• Finland • France • Germany

• Italy • Luxembourg • Netherlands

• Norway • Spain • Sweden

• Switzerland • United Kingdom • Portugal

• Greece • Ireland • Iceland

Requirements for indoor vs. outdoor operation, license requirements and allowed
channels of operation apply in some countries as described below:

• In Italy the end-user must apply for a license from the national spectrum authority to
operate this device outdoors.

• In Belgium outdoor operation is only permitted using the 2.46 - 2.4835 GHz band:
Channel 13.

• In France outdoor operation is only permitted using the 2.4 - 2.454 GHz band: Channels
1 - 7.

ii

Contents

Chapter 1: Introduction 1-1

Package Checklist 1-1
Hardware Description 1-2

AC Power Charger 1-3
Mini USB Cable 1-3

Chapter 2: Installing the Battery 2-1

Charging the Battery 2-2
Powering On the Phone 2-3

Chapter 3: Getting Started 3-1

Finding Wireless Networks 3-1
Basic VoIP Settings 3-3
Understanding the Phone’s LCD Display 3-5
The Main Menu 3-6
Making a Call 3-7

Chapter 4: Managing Contacts 4-1

Adding a Contact 4-1
Deleting Contacts 4-2
Editing Contact Details 4-3
Searching for Contacts 4-4
Adding a Contact to Speed Dial 4-5

Chapter 5: Call Features 5-1

Call Waiting 5-1
Call Hold/Resume 5-2
Three-Way Conference Call 5-4
Call Transfer 5-5
Call History 5-6
Speed Dial 5-7

Chapter 6: Network and VoIP Settings 6-1

Wi-Fi Network Settings 6-1

iii

Contents

Network Security Settings 6-3
Network Status 6-5
VoIP Settings 6-6

Chapter 7: General Phone Settings 7-1

Setting the Appearance 7-2
Setting the Phone Date and Time 7-3
Setting the Display Language 7-3
Resetting the Phone 7-4
Setting Ring Profiles 7-5
Setting Sound Control 7-5
Setting Speed Dial Actions 7-6

Chapter 8: Applications 8-1

Using the Calculator 8-2
Using the Calendar 8-3
Using the Clock 8-5
Making Notes 8-6
Displaying System Information 8-7
Displaying World Times 8-8

Appendix A: Specifications A-1

Appendix B: Software Upgrade B-1

Using the Update Wizard B-1

Appendix C: License Information C-1

The GNU General Public License C-1

iv

Chapter 1: Introduction

The SMCWSP-100 is a Wi-Fi (IEEE 802.11b/g) wireless phone that enables you to
make Voice over Internet Protocol (VoIP) calls without using a computer. The phone
enables you to use your Session Initiation Protocol (SIP) VoIP service with complete
mobility, allowing you to talk from any location where you have a network connection
through a nearby access point.

Package Checklist

The SMCWSP-100 Wi-Fi SIP Phone package includes these items:

• One Wi-Fi SIP Phone (SMCWSP-100)

• One Lithium-Ion battery

• One headset

• One mini USB cable

• One AC power charger

• Quick Start Guide

• Documentation CD

Inform your dealer if there are any incorrect, missing or damaged items. If possible,
retain the carton, including the original packing materials. Use them to repack the
product in case there is a need to return it.

1-1

Introduction

Hardware Description

Volume

10

Button

Left

Soft Key

Send

Alphanumeric

Keypad

9

8

Key

7

USB/Power

Charge Port

LCD

1

Display

Navigation

2

Key

Right

3

Soft Key

End/Power

4

Key

Headset

6

5

Jack

Before preparing the Wi-Fi SIP Phone for use, first become familiar with its main
keys, buttons, and other hardware features.

1. LCD Display — Color software menu display.

2. Navigation Key — Four-direction software navigation key. Pressing the key

down selects the current option.

3. Right Soft Key — Negative action key. Cancels or returns to previous menu.

4.End/Power Key — Ends an active call. Turns the power on and off.

• Press for more than two seconds to power the phone on.

• Press for more than four seconds to power the phone off.

5. Headset Jack — Jack for headset connection.

1-2

Hardware Description

6. USB/Power Charge Port — Power charger connection for charging battery.

7. Alphanumeric Keypad — Includes 0-9, A-Z, *, and # keys.

• The [a/A *] key selects upper- or lower-case characters, numbers, or
hexadecimal.

• The [ 1 ] key selects common punctuation marks during text input.

• The [ # ] key selects special characters and symbols during text input.

8.Send Key — Calls a selected contact.

9.Left Soft Key — Positive action key. Selects menu option.

10. Volume Button — Adjusts volume of the speaker.

Keypad Lock — The phone keypad can be locked by pressing the Left Soft Key

(Options) and then the Navigation Key. Pressing the Left Soft Key and then the
[a/A *] key unlocks the keypad.

AC Power Charger

The Wi-Fi SIP Phone will charge an installed battery when connected to the AC
power charger, and the power charger is connected to a power source. The power
charger automatically adjusts to any voltage between 100-240 volts at 50 or 60 Hz.
No voltage range settings are required.

Mini USB Cable

The Wi-Fi SIP Phone includes a mini USB cable that can be used to charge the
phone’s battery from a connected PC.

The mini USB cable can also be used to download updated software to the phone.

1-3

Introduction

1-4

Chapter 2: Installing the Battery

After unpacking the Wi-Fi SIP Phone, you must first install and charge the battery
pack before turning on the phone.

Warning: Risk of explosion if battery is replaced by an incorrect type. Dispose of

used batteries according to the instructions.

1. Remove Battery Compartment Cover — Place the phone face down. Push

and slide down the battery compartment cover until it becomes free.

2. Install Battery — Place the battery into the compartment. Be sure the text label

on the battery is facing out and the battery’s three metal contacts point to the
top of the phone.

Push Off

Install Battery

3. Replace Battery Compartment Cover — Slide the battery compartment cover

back onto the phone until it clicks firmly into place.

Caution: Use only the Lithium-Ion battery pack supplied with the phone. Do not try

to install any other battery. To obtain replacement batteries, contact your
local dealer.

2-1

Installing the Battery

Charging the Battery

1. Connect the AC Power Charger — Lift up the rubber cover on the mini USB

charger port and connect the power charger to the port. Then, plug the charger
into an AC electrical outlet.

Note: The power charger automatically adjusts to any voltage between 100-240

volts at 50 or 60 Hz.

2. Fully Charge Battery — For the first time charge, allow eight hours to fully

charge the battery.

Note: For the first time use, please wait until the phone is fully charged before powering

on. When the phone is fully charged, the symbol is displayed.

Lift Cover

Connect
Charger

3. Disconnect the Power Charger — When the battery is fully charged, remove

the power charger from the phone and push down the charger port’s rubber
cover.

After the battery has been fully charged first time, following charges require only
three hours. You do not have to power off the phone while charging, just connect the
charger as described above and wait until the LCD display indicates the battery is
fully charged.

2-2

Powering On the Phone

Powering On the Phone

Push and hold down the End/Power key for more than two seconds to power on the
phone. The LCD display turns on showing an image of a white sun on a yellow
background.

Allow 30 seconds for the phone to start up.

Go to Chapter 3 “Getting Started” to learn how to set up a Wi-Fi network connection
and start using the phone.

2-3

Installing the Battery

2-4

Chapter 3: Getting Started

The Wi-Fi SIP Phone requires a wireless connection to a Wi-Fi network access point
to operate. In addition, the access point network must provide access to a VoIP SIP
server, either on the local network or over the Internet, to be able to make calls.

You can set the phone to connect to specific wireless networks or search for any
nearby networks. Wireless network information is stored in the phone’s memory as
“Preferred Networks,” which are searched for each time the phone is powered on.

When powering on the Wi-Fi SIP Phone for the first time, there are no Preferred
Networks in the phone’s memory. You need to select a wireless network and set up
your VoIP SIP details before you can start making calls.

Finding Wireless Networks

When the Wi-Fi SIP Phone is used for the first time, you must set up a Wi-Fi network
connection. Follow these steps:

1. Press the Navigation Key to select the main menu.

2. From the main menu, select Network Settings.Then,

from the Network Settings menu, select “Wireless
Network.”

3-1

Getting Started

3. Press the Left Soft Key to select the options, then select

“New.”

4. In the New Profile screen, move the Navigation Key

down to highlight “Scan,” then press down to perform a
search for nearby Wi-Fi networks.

5. A list of detected Wi-Fi networks displays. From the list,

select the wireless network that you want to connect to
and press down on the Navigation Key.

Normally, you need to be within 90 m (300 ft) of a
network’s wireless access point to be able to connect to
it. If the network you want to connect to is not on the list,
move to another location and try again.

6. The New Profile screen displays again with the Wi-FI

network name already configured. You can change
other settings for the wireless network, such as IP
address configuration. (The default setting is DHCP.)

If authentication is required by the network, select the
authentication type and enter the encryption key value,
as provided by the wireless network operator.

The wireless network information is retained in the
Wireless Configuraion list. The wireless networks in the
list are stored in the phone’s memory and will be used
every time the phone is powered on.

3-2

Basic VoIP Settings

Basic VoIP Settings

Once you have established a network connection, you need to enter your SIP VoIP
service account details as provided by your SIP service operator.

Follow these steps:

1. Press the Navigation Key to select the main menu.

2. From the main menu, select Network Settings.Then,

from the Network Settings menu, select “VoIP.”

3. From the VoIP Setting menu, select the profile that you

are going to view or edit..

Note: If you have an SMC PBX SIP server installed in your

network for VoIP services, your SIP Phone will
automatically configure a VoIP setting profile. The
profile name "SMC" will be displayed instead of
PROFILE5.

4. Press the Left Soft Key to access the Options menu,

then select View/Edit.

3-3

Getting Started

5. On the SIP configuration, Basic tab screen, enter details

as provided by your SIP service provider.

The minimum SIP details required are:

• Phone Number — Your SIP account phone number.

• Display Name — The name that identifies you to other
SIP service users when you make calls.

• Auth. Name — Your SIP account username that
uniquely identifies you to the SIP server.

• Auth. Password — An alphanumeric string that
uniquely identifies the SIP user’s permission rights.

6. On the SIP configuration, Advanced tab screen, enter

the following details as provided by your SIP service
provider:

• SIP Proxy Address — The Domain name or IP
address of the SIP proxy server.

• SIP Proxy Port — The proxy server port number,
normally 5060.

• SIP Registrar Address — The Domain name or IP
address of the SIP registrar server.

• SIP Registrar Port — The SIP registrar server port number, normally 5060.

7. On the SIP configuration, Profile tab screen, enter the

profile name you want to use.

When you finish configuring the VoIP details, the phone will restart automatically.
When the phone has restarted, it automatically connects to the wireless network and
logs into the SIP proxy server. The successful login is indicated by your user name
displayed in the upper-left part of the main screen.

3-4

Understanding the Phone’s LCD Display

Understanding the Phone’s LCD Display

The Wi-Fi SIP Phone’s color LCD display provides various status indicators and
access to the menu-based interface. The illustration below shows the main screen
and its elements.

Battery Status

Network Status

IP Status

SIP Status

Left Soft Key Action

Navigation Key Action

Battery Status — Indicates the status of the battery. Shows a fully charged or
partially charged level, and when charging:

Wireless Signal Status — Indicates the strength of the Wi-Fi network signal.

Network Status — Indicates the status of the Wi-Fi network connection or the

current connected network.

IP Status — Indicates the network IP status or current IP address of the phone.

SIP Status — Indicates the SIP service status.

Current Time — The current time set on the phone. You can set the phone’s time

and date by using the Menu to select “Phone Settings” and then “Date/Time.”

Navigation Key Action — The action that happens when you press down on the
Navigation Key. Typically, the Navigation Key selects the current menu item or
confirms a setting. From the main screen, this provides access to the main menu.

Right Soft Key Action — The action that happens when you press the Right Soft
Key. Typically, the Right Soft Key cancels the last action or returns to the previous
menu.

Left Soft Key Action — The action that happens when you press the Left Soft Key.
Typically, the Left Soft Key selects the Options menu.

Wireless Signal Status

Current Time

Right Soft Key Action

3-5