Pub. # 900.082 March1991
It is the policy of Standard Microsystems Corporation to improve products as new technology, components, firmware and software become available. SMC®, therefore, reserves the right to change specifications without prior notice.
Copyright © 1991 by Standard Microsystems Corporation Hauppauge, New York. All rights reserved. Printed in U. S. A.
SMC and Standard Microsystems are registered trademarks of Standard Microsystems Corporation. Other product names are registered trademarks and trademarks of their respective holders.
| Торіс Ра | ge |
|---|---|
| FCC/CSA COMPLIANCE | il |
| INTRODUCTION | 1 |
| TECHNICAL FEATURES | 3 |
|
IEEE 802.3 Compatibility
Direct 10BASE-T Connectivity for the |
3 |
|
SMC3016TP/MC Board
Direct 10BASE2 Connectivity for the |
3 |
|
SMC3016/MC Board
Connectivity to Other Media Via AUI Port |
3
4 |
| Customized Drivers | 4 |
| Outstanding Performance | 4 |
| Diagnostic LEDs | 5 |
| Extended Distance Thin Ethernet Segments | 6 |
| Ontional Auto-Boot PROM for NetWare | 6 |
| Network Address | 7 |
| Confidence Test Utility | 7 |
| PRODUCT SPECIFICATIONS | 8 |
| PIN ASSIGNMENTS FOR TWISTED PAIR WIRE | 9 |
| CONFIGURING THE BOARDS | 11 |
| Selecting the Cable Connector | 14 |
| Running the Automatic Configuration Program | 15 |
| SUMMARY OF CONNECTION RULES | 22 |
| WARRANTY AND SERVICE POLICY | 24 |
| In-Warranty Service | 24 |
| Out-of-Warranty Service | 24 |
| Policy on Changes | 25 |
| Tech Support Hotline | 25 |
TABLE OF CONTENTS
Page i
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this guide, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.
THIS DIGITAL APPARATUS DOES NOT EXCEED THE CLASS A LIMITS FOR RADIO NOISE EMISSIONS FROM DIGITAL APPARATUS AS SET OUT IN THE RADIO INTER-FERENCE REGULATIONS OF THE CANADIAN DEPART-MENT OF COMMUNICATIONS.
LE PRÉSENT APPAREIL NUMÉRIQUE N'ÉMET PAS DE BRUITS RADIOÉLECTRIQUES DÉPASSANT LES LIMITES APPLICABLES AUX APPAREILS NUMÉRIQUES DE CLASSE A PRESCRITES DANS LE RÈGLEMENT SUR LE BROUILL-AGE RADIOÉLECTRIQUE ÉDICTÉ PAR LE MINISTÈRE DES COMMUNICATIONS DU CANADA.
Page ii
FCC/CSA COMPLIANCE
Thank you for purchasing an SMC product. SMC is proud to bring to you the latest technologies and highest quality products.
The SMC3016/MC and SMC3016TP/MC Ethernet™ network controller boards offer exceptional throughput — performance in excess of one Megabyte per second.* This is achieved by coupling SMC's own high-performance drivers with advanced hardware:
The SMC3016/MC and SMC3016TP/MC also offer superior design features:
* As measured by the Novell® PERFORM2 Utility. Network: NetWare® 386 v3.1 — PS/2™ Model 65SX File Server and only two PS/2 Workstations — Parameters: Read, Overlayed I/O, 4K Record Size, 1000 Iterations.
INTRODUCTION
The result is unmatched reliability, quality and performance.
Page 2
INTRODUCTION
SMC's Ethernet "MC" boards, the 3016/MC and 3016TP/MC, are 16-bit, high-performance network controller boards designed to operate with the IBM Personal System/2TM and compatible Micro ChannelTM Architecture machines. These boards are suited for network file server, workstation and bridge applications.
These boards comply fully with the IEEE 802.3 specifications listed in the following table:
| BOARD | SPECIFICATION |
|---|---|
| SMC3016TP/MC |
10BASE-T (Twisted Pair)
10BASE5 (Thick Ethernet) |
| SMC3016/MC |
10BASE2 (Thin Ethernet)
10BASE5 (Thick Ethernet) |
The on-board EtherStar MB86950 Controller provides full CSMA/CD (Carrier Sense/Multiple Access with Collision Detection), 10 Mbps (Megabits per second) baseband operation for both boards.
Direct 10BASE-T Connectivity for the SMC3016TP/MC Board
The 3016TP/MC features an on-board transceiver and an RJ-45 connector for direct connection to unshielded twisted pair wiring in a star topology. The central component of an Ethernet twisted pair network is a 10BASE-T wiring concentrator, such as SMC's own Ethernet 3508TP.
Direct 10BASE2 Connectivity for the SMC3016/MC Board
The SMC3016/MC features an on-board transceiver and a BNC connector. These enable the board to be connected directly to Thin Ethernet cable (RG-58A/U or RG-58C/U) with a BNC T-Connector.
TECHNICAL FEATURES
Connectivity to Other Media Via AUI Port
Connection to Thick (10BASE5) or Thin (10BASE2) Ethernet cable, or to optical fiber or twisted pair wiring, is also provided through the Attachment Unit Interface or AUI port on both boards. An external transceiver with the appropriate cable tap is required for connection to this port.
Each Ethernet "MC" board is shipped with an SMC driver diskette containing high-performance driver support for a variety of network operating systems and protocols. Also present is a copy of SMC's Adapter Descriptor File (ADF), which is required to properly configure the board's hardware options when the system is initialized.
If a supplement containing driver configuration information is enclosed, please refer to it prior to loading any software drivers. Also, follow the instructions in the README.EXE file on the diskette when loading these drivers.
Advanced hardware features - 16-bit wide Data Bus, EtherStar Controller, 16K byte Data Packet Buffer and Dual-ported RAM - in conjunction with SMC's high-performance drivers, enable the board to achieve significant throughput, even on large or heavily loaded networks.
The EtherStar Controller provides arbitration circuitry which allows dual port access by both the station and the network. Simultaneous access by the station and the network is a highperformance feature that eliminates CPU delays. For example. the station can extract data from the receive buffer while, at the same time, the Controller is loading a packet into the receive buffer from the cable.
16K bytes of buffer memory are used for transmitting and receiving network packets. Management of the buffer is provided by the EtherStar chip. 12K bytes are used for the receive buffer. Page 4
The remaining 4K bytes are always reserved as a transmit buffer. Since the maximum packet size allowed for Ethernet is 1,526 bytes (including preamble), a 4K transmit buffer ensures at least double buffering of transmit packets. This multi-packet feature further enhances the board's performance.
The SMC3016TP/MC has three green diagnostic LEDs: transmit (TX), receive (RX) and link integrity (LNK) status; and one yellow LED: collision (COL) status. The SMC3016/MC has two green diagnostic LEDs: transmit (TX) and receive (RX) status. The function of these LEDs is provided in the table below:
| BOARD | LED | ON CONTINUOUSLY |
|---|---|---|
|
3016TP/MC
3016/MC |
ТХ | The board is transmitting. |
|
3016TP/MC
3016/MC |
RX | The board is receiving — even if the data is not intended for that station. |
| 3016TP/MC | LNK |
The link test pulse is good:
the board is connected, and the wiring polarity is correct. |
| 3016TP/MC | COL |
There are collisions on the line. Note
that it is normal for the yellow LED to blink. |
TECHNICAL FEATURES
The IEEE 802.3 10BASE2 specification defines the maximum length of a Thin Ethernet segment as 607 feet (185m). However, the SMC3016/MC supports Thin Ethernet segments of up to 1,000 feet (305m) in length with 50 ohm RG-58 cabling meeting the following specifications:
| Nominal Attenu | ation at 10MHz | |
|---|---|---|
| # of Nodes |
per 1,000 feet
(305m) |
per 100 feet
(30m) |
| Maximum 10 | 13db or less | 1.3db or less |
| Maximum 30 | 12db or less | 1.2db or less |
The boards are equipped with one jumper and a pulse transformer. They are used to select the cable connector, and are clearly labeled on the board. Instructions for configuring the hardware is provided in this guide.
A PROM socket, which can accommodate a device up to 16K by 8, is provided on the board for an optional auto-boot PROM. The PROM enables a diskless station to access the network, and also may be used as a convenience on any system with floppy and/or hard disk drives. The base address of the PROM is software-configurable.
SMC offers two 8K by 8 NetWare PROMs for this board: P/N SMC3016-NP (for IEEE 802.3 Ethernet), and P/N SMC3016-NP2 (for version 2.0 Standard Ethernet). Each PROM requires 8K bytes of PC memory address space. Once installed, the PROM can be enabled via the automatic configuration program. If the PROM is not enabled, the SMC3016TP/MC does not require any of the computer's memory address space.
Page 6
TECHNICAL FEATURES
A unique Ethernet Network Address is assigned to each Ethernet board. This network address, stored in an EEPROM on the board, is based on two component values: a unique vendor ID assigned by the IEEE, and a unique serial number assigned by SMC. If it is necessary to modify this address, contact SMC's Tech Support Department.
A utility provided on the SMC driver diskette can be used to confirm that the board is functioning properly, either during network installation or when troubleshooting an existing network.
To use this utility, first check to be sure the board is connected to a properly terminated Ethernet cable segment. Then, type:
conf_tst
at the DOS prompt, and press the Enter key.
Appropriate pass/fail messages will be displayed in a window and the user will be prompted to return to DOS.
TECHNICAL FEATURES
| MECHANICAL | SMC3016TP/MC | SMC3016/MC | ||
|---|---|---|---|---|
| Size | 11.5" x 3.5" (29.2cm x 8.9cm) | |||
| On-board Memory | 16K bytes of Static RAM | |||
| Network Controller | EtherStar MB86950 | |||
| Bus Interface | 16-bit Micro Channel Architecture | |||
| Ethernet Interface |
Twisted Pair,
AUI (Thick) |
Thin Ethernet,
AUI (Thick) |
||
| ETHERNET INTERFACE | ||||
|---|---|---|---|---|
| Туре | Twisted Pair | Thin | AUI | |
| Cable |
100 ohm,
unshielded, 2 pairs * |
RG-58A/U or
RG-58C/U, 50 ohm coax |
external
transceiver drop |
|
| Connector | RJ-45 |
BNC,
isolated ground |
D-type,
15-pin female |
|
| Max. Length | 328' (100m) | 1,000' (305m) | 165' (50m) | |
* For example, IBM Type 3 or AT&T DIW.
| ENVIRONMENTAL | ELECTRICAL | ||
|---|---|---|---|
| Tempe | rature | Relative Humidity, | Max. Power |
| Operating | Storage | non-condensing | |
| 0° to 70°C |
– 40° to
+ 70°C |
10% to 80% |
+ 5 volts DC @
1.3 A |
| RESOURCE REQUIREMENTS | ||||
|---|---|---|---|---|
| Memory Space | ||||
|
with
Boot PROM |
without
Boot PROM |
Interrupt
Channel |
DMA
Channel |
I/O Space |
| 8K bytes | none |
3, 4, 5, 9(2),
10, 11, 12, 15 |
none | 32 bytes |
Page 8
PRODUCT SPECIFICATIONS
An Ethernet twisted pair cable segment requires two pairs of unshielded wires. Each wire pair is identified by two colors. For example, one wire might be red and the other, red with white stripes. Or the wire pair might be blue and white or green and white, etc.
Each Ethernet twisted pair cable segment must have an RJ-45 connector attached to both ends. The two wire pairs must be connected to pins 1, 2, 3 and 6 on the RJ-45 connector. In addition, the 10BASE-T specification defines the function of these pins. Pins one and two are used for transmitting data; pins three and six are used for receiving data, as shown below:
| RJ-45 Pin | Assignment* |
|---|---|
| 1 | Tx+ |
| 2 | Tx- |
| 3 | Rx+ |
| 6 | Rx- |
* The "+" and "-" signs are used to represent the polarity of the two individual wires that make up each wire pair.
The pins must be connected in a certain orientation. This orientation is dependent upon the presence or absence of a wiring crossover. For 10BASE-T Ethernet, every connection between an adapter, such as the 3016TP/MC, and a concentrator must have a wiring crossover for transmit and receive data. The 10BASE-T specification recommends that the crossover be implemented in the concentrator. The wiring crossover actually takes place in the internal transceiver associated with each concentrator port, and the specification requires that each port supporting the crossover function be marked with an "X."
If the wiring crossover is implemented in the concentrator, as it is in SMC's 10BASE-T concentrators, the two pairs of unshielded twisted pair wires must be straight-through, as shown on the next page:
PIN ASSIGNMENTS FOR TWISTED PAIR WIRE
| Non-Crossover Pi | Non-Crossover Pin Assignments | ||
|---|---|---|---|
| Concentrator Board | |||
| 1 | 1 | ||
| 2 | 2 | ||
| 3 | 3 | ||
| 6 | 6 | ||
If, however, the wiring crossover is not implemented in the concentrator, it must be implemented in the wiring, as shown below:
| Crossover Pin Assignments | ||
|---|---|---|
| Concentrator | Board | |
| 1 | 3 | |
| 2 | 6 | |
| 3 | 1 | |
| 6 | 2 | |
An illustration of both the RJ-45 connector and the RJ-45 connector jack on the board appears below. Note how the pins are numbered. Remember to hold the connectors in the same orientation when connecting the wires to the pins.
Page 10
PIN ASSIGNMENTS FOR TWISTED PAIR WIRE
With the exception of one jumper, JP1, and a pulse transformer, T1 (see the block diagram on the following page), both boards are software-configurable.
The jumper and the pulse transformer are used to select the appropriate cable connector (RJ-45 or AUI for the 3016TP/MC and BNC or AUI for the 3016/MC). Before a board is installed in a Micro Channel Architecture machine, a cable connector must be selected. Once a board has been installed, a configuration program must be run to configure the board to the default settings and to enable some of these settings to be changed.
Instructions for selecting the cable connector and for running the configuration program are provided on the following pages.
Please refer to the manufacturers' instructions for installing expansion cards in each Micro Channel Architecture machine.
CONFIGURING THE BOARDS
Page 12
CONFIGURING THE BOARDS
| Legend: | |
|---|---|
|
JP1
T1 } |
Cable Connector Select |
| JP2 | Not Installed - Mandatory |
|
Status LEDs:
TX RX COL LNK |
Transmit
Receive Collision (3016TP/MC only) Link Integrity (3016TP/MC only) |
CONFIGURING THE BOARDS
The SMC3016TP/MC contains an RJ-45 connector for unshielded twisted pair wiring. The SMC3016/MC contains a BNC connector for Thin Ethernet cabling. Both boards utilize their own on-board transceiver. Additionally, both boards contain an AUI port for connection to a wide variety of media.
With the AUI port, the board may be connected to Thick or Thin Ethernet cable, or to optical fiber or twisted pair wiring. The AUI port requires an external transceiver (MAU) with the appropriate cable tap. In addition, for Thick Ethernet cabling, an AUI cable (external transceiver drop) must be used.
| Ethernet | Jumper | Pulse | ||
|---|---|---|---|---|
| Board |
Connec-
tor |
Cable | JP1 |
Trans-
former T1 |
| 2016000/04/0 | RJ-45* | Twisted Pair | OUT | IN |
| 30101P/MC | AUI | Thick | IN | OUT |
| 2016/00 | BNC* | Thin | OUT | IN |
| 3010/1010 | AUI | Thick | IN | OUT |
Jumper JP1 and the pulse transformer at location T1 are used to select the cable connector, as shown in the table below:
* The default configuration of these boards as they are shipped from the factory.
Page 14
CONFIGURING THE BOARDS
The 3016TP/MC and 3016/MC boards are software-configurable. To configure a board you will use backup copies of the Reference Diskette, the diskette shipped with your machine, and the SMC driver diskette, the diskette supplied with your board. If you have not already made a copy of both of these diskettes, please do so now by following the instructions in the guide that was shipped with your machine.
Next, referring to the instructions in the appropriate guide for installing adapters, install a board in each machine. The board may be installed in any open slot. Once the boards have been installed, refer to the guide for your particular PS/2 machine for exact instructions. The instructions provided below are specific to the Model 50.
Then the number 165 will appear in the upper left-hand corner, and the computer will beep twice to indicate an error. This error code indicates that the system has not yet been configured for the Ethernet board.
Next a logo may be displayed, along with the system model number and the version number of the Reference Diskette. A prompt similar to the one shown below will be displayed in the lower left-hand corner:
3. Press the Enter key. A two-page screen containing an explanation of error code 165 will appear, as shown on the next page.
CONFIGURING THE BOARDS
| Adapter Configuration Error - 00165 | Page | 1 of | 2 |
|
The computer's internal self-tests found an
adapter that is different from the option ac indicated in the computer's configuration. |
n option
lapters |
||
| This error occurs if option adapters are ac removed, or are not working properly. | ded, | ||
|
If you have added or removed an adapter
automatic configuration. To view or chan results of automatic configuration, go to the Menu of this diskette and select "Set configuration. |
r, run
ge the ne Main iguration |
." | |
| PageDown |
Error Message, Page 1
4. To read the second page of this message, press the Pg Dn key.
| Adapter Configuration Error - 00165 | Page | 2 of | 2 |
|---|---|---|---|
| Select "View configuration" or "Change configuration" from the Set configuration menu. | |||
|
If you have not added or removed an adapter, do not
run automatic configuration. Go to the Main Menu of this diskette. Select "Test the computer" to determine the cause of the error and what action to take. |
|||
|
Automatically configure the system? (Y/N
PageUp |
) | ||
Error Message, Page 2
Page 16
CONFIGURING THE BOARDS
5. After reading the message, press N in response to the prompt shown at the bottom of the screen:
The Main Menu will appear on the screen. Note that the menu selections may be different for your machine.
| Main Menu | ||
|---|---|---|
|
1
2 3 4 5 6 7 |
Learn about the computer
Backup the Reference Diskette Set configuration Set features Copy an option diskette Move the computer Test the computer |
|
|
Use ↑ or ↓ to select. Press Enter.
Esc=Quit F1=Help |
||
Main Menu
6. Use the ↑ and ↓ keys to move the selection bar to the fifth entry, "Copy an option diskette," and press Enter. This menu selection updates the Reference Diskette with SMC's configuration information for the Ethernet board.
Follow the instructions in each "Information" window. When you are asked to insert your "New Option Diskette," use the copy of the SMC driver diskette.
CONFIGURING THE BOARDS
| Set Configuration | ||
|---|---|---|
|
||
|
Press a number to select.
Esc=Quit F1=Help |
||
Set Configuration Menu
9. Select the second entry on this menu, "Change configuration," and press Enter. The Change Configuration Menu will appear. This menu enables you to modify the configuration stored in the computer's memory.
A sample Change Configuration Menu for the Model 50 is shown on the next page. Note that the Model 50 has four slots; Models 60, 70 and 80 have additional slots. This menu indicates that the Ethernet board (either the 3016TP/MC or the 3016/MC) is located in slot 1.
| 0300—031F | 2000—201F |
|---|---|
| 0340—035F | 5680—569F |
| 0360—037F | 5900-591F |
| 1980—199F |
If you select an address that is being used by another adapter card, an asterisk will appear to the right of the selection and the message "*Conflicts" will be displayed at the top of the menu. In this case, just select another address.
Page 18
CONFIGURING THE BOARDS
| Change Configuration | |
|---|---|
|
Total System Memory
Installed Memory Usable Memory |
. 1024 KB (1.0 MB)
. 1024 KB (1.0 MB) |
|
Built In Features
Installed Memory Diskette Drive A Type Diskette Drive B Type Math Coprocessor Serial Port Parallel Port |
. 1024 KB (1.0MB)
. [1.44MB 3.5"] . [Not Installed] . Not Installed . [SERIAL_1] . [PARALLEL_1] |
|
Slot1 - Standard Microsystems 3016/MC E
I/O Address Range Boot PROM Address Range Interrupt Level Selection |
Ethernet Controller
. [0300-031F] . [PROM not used] . [IRQ 3] |
| Slot2 - Empty | |
| Slot3 - Empty | |
|
Slot4 - IBM Fixed Disk Adapter
Type of Drive Arbitration Level |
[ 30]
[Level_3] |
|
Esc=Quit F5= Previous F10-Save
F1=Help F6=Next |
↑ Home
↓ End PageDown |
Sample Change Configuration Menu for Model 50
CONFIGURING THE BOARDS
12. Move the selection bar to the next field, "Boot PROM Address Range." Again, scroll through the selections using the F5 and F6 keys. Do not select an address range unless you have installed an Ethernet Boot PROM for Net-Ware. The 15 possible 8K byte ranges are listed below. With "PROM not used," there are a total of 16 choices:
| PROM not used | 0D0000-0D1FFF |
|---|---|
| 0C2000-0C3FFF | 0D2000-0D3FFF |
| 0C4000-0C5FFF | 0D4000-0D5FFF |
| 0C6000-0C7FFF | 0D6000-0D7FFF |
| 0C8000-0C9FFF | 0D8000-0D9FFF |
| 0CA000—0CBFFF | 0DA000-0DBFFF |
| 0CC000-0CDFFF | 0DC000—0DDFFF |
| 0CE000-0CFFFF | 0DE000-0DFFFF |
If you select an address range that is being used by another adapter card, an asterisk will appear to the right of the selection and the message "*Conflicts" will be displayed at the top of the menu. In this case, just select another address range.
13. Move the cursor to the next field, "Interrupt Level Selection." The eight possible selections are listed below:
| IRQ 3 | IRQ 10 |
|---|---|
| IRQ 4 | IRQ 11 |
| IRQ 5 | IRQ 12 |
| IRQ 9 (IRQ 2) | IRQ 15 |
Interrupt 3 or 4 is recommended for SMC's "MC" boards. If you select an interrupt that is being used by another adapter card, an asterisk will appear to the right of the selection and the message "*Conflicts" will be displayed at the top of the menu. In this case, just select another interrupt.
14. Check the Change Configuration Menu to be sure all the settings for the board are correct. If any additional changes are necessary, first move the selection bar to the appropriate field using the ↑ and ↓ keys, and then use the F5 and F6 keys to scroll through the selections.
Page 20
CONFIGURING THE BOARDS
An "Information" window will appear and, when the changes have been saved, you will be instructed to press Enter to continue.
An "Information" window will appear and, when the changes have been saved on disk, you will be instructed to press Enter to continue.
CONFIGURING THE BOARDS
A summary of connection rules for unshielded twisted pair wiring, and both Thick and Thin Ethernet cable, follows.
Note ... Each length of unshielded twisted pair wire must have RJ-45 connectors at both ends. Similarly, each length of Thin Ethernet cable must have BNC connectors at both ends, and each length of Thick Ethernet cable must have N-Series connectors at both ends.
Between any two stations on the network, there may be:
Unshielded Twisted Pair Wiring Rules:
Thin Ethernet Cable Rules:
Page 22
SUMMARY OF CONNECTION RULES
See "Technical Features" for extended distance (1,000 feet / 305m) cable specifications.
Thick Ethernet Cable Rules:
The Ethernet 3016TP/MC board can be connected to:
The Ethernet 3016MC board can be connected to:
SUMMARY OF CONNECTION RULES
Should you experience difficulty with your SMC Ethernet Network Systems Product and be unable to diagnose or correct the problem, you may return the product to your place of purchase for repair. Please be certain that your product is properly packed before shipment. If possible, use the original packaging.
Note ... All SMC products are warranted only when configured in accordance with the specifications listed in the appropriate guides.
All SMC Ethernet Network Systems Products are warranted by Standard Microsystems Corporation against defects in workmanship and materials for a period of two (2) years from date of delivery. During the warranty period, Standard Microsystems Corporation will repair or, if necessary, replace defective components at no charge. Consult your Authorized SMC Dealer or Distributor for In-Warranty Service.
This warranty does not apply if the product has been damaged by accident or misuse, or as a result of repairs or modifications made by unauthorized personnel.
No other warranty is expressed or implied. Standard Microsystems Corporation is not liable for consequential damages.
Beyond the two (2) year warranty period, Standard Microsystems Corporation will repair or replace defective components for a reasonable fee. All service work is warranted by Standard Microsystems Corporation for an additional one (1) year period from date of shipment of the repaired product. Consult your Authorized SMC Dealer or Distributor for service repairs.
Page 24
VARRANTY AND SERVICE POLICY
All SMC Ethernet Network Systems Products are sold on the basis of descriptive specifications in effect at the time of sale. Standard Microsystems Corporation reserves the right to make periodic changes or improvements to any SMC product, but has no obligation to modify or update products once sold.
For technical support, please contact your place of purchase. Then, if further assistance is required, call our Tech Support Department, toll-free, between 8:30 AM and 6:00 PM, E.S.T., Monday through Friday:
Or, you may prefer to contact us through our CompuServe® bulletin board.
If you are a CompuServe subscriber, just type "GO SMC" at the CompuServe prompt (!) and follow the instructions to become an SMC Forum member. If not, you can obtain an access number and personal password by contacting our Tech Support Department and requesting an SMC Forum Kit.






























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