Smc DSP-200, DSP-205 Administration Guide
SMCDSP-200/SMCDSP-205 Series
VoIP Phone Administration Guide
5/30/2008 VoIP Phone Administration Guide MAG-08008 Rev. E
SMC’s Limited WARRANTY
Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free from defects in
workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products
carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller. SMC
may, at its own discretion, repair or replace any product not operating as warranted with a similar or functionally
equivalent product, during the applicable warranty term. SMC will endeavor to repair or replace any product
returned under warranty within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new products
within 30 days of purchase from SMC or its Authorized Reseller. Registration can be accomplished via the
enclosed product registration card or online via the SMC web site. Failure to register will not affect the standard
limited warranty. The Limited Lifetime warranty covers a product during the Life of that Product, which is defined
as the period of time during which the product is an 'Active' SMC product. A product is considered to be 'Active'
while it is listed on the current SMC price list. As new technologies emerge, older technologies become obsolete
and SMC will, at its discretion, replace an older product in its product line with one that incorporates these newer
technologies. At that point, the obsolete product is discontinued and is no longer an 'Active' SMC product.
All products that are replaced become the property of SMC. Replacement products may be either new or
reconditioned. Any replaced or repaired product carries either a 30-day limited warranty or the remainder of the
initial warranty, whichever is longer. SMC is not responsible for any custom software or firmware, configuration
information, or memory data of Customer contained in, stored on, or integrated with any products returned to
SMC pursuant to any warranty. Products returned to SMC should have any customer-installed accessory or
add-on components, such as expansion modules, removed prior to returning the product for replacement. SMC
is not responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to returning any product to SMC.
Proof of purchase may be required. Any product returned to SMC without a valid Return Material Authorization
(RMA) number clearly marked on the outside of the package will be returned to customer at customer's expense.
For warranty claims within North America, please call our toll-free customer support number at (800) 762-4968.
Customers are responsible for all shipping charges from their facility to SMC. SMC is responsible for return
shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION,
AT SMC'S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU
OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
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OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE
UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE
PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE,
NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY
OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR
OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SMC
OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE
LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY SHALL BE
TAKEN TO AFFECT YOUR STATUTORY RIGHTS.
* SMC will provide warranty service for one year following discontinuance from the active SMC price list. Under
the limited lifetime warranty, internal and external power supplies, fans, and cables are covered by a standard
one-year warranty from date of purchase.
SMC Networks, Inc. 38 Tesla Irvine, CA 92618
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Table of Contents
1
Introduction....................................................................................................................................................... 1
Hardware Overview ......................................................................................................................
1.1
1.2 Software Overview........................................................................................................................
2 Keypad interface for IP Phone demo system...................................................................................................
2.1 Keypad description .......................................................................................................................
2.2 Recording .....................................................................................................................................
2.3 Keypad Function and setting List .................................................................................................
2.3.1 Phone Book .........................................................................................................................
2.3.2 Call History........................................................................................................................... 3
2.3.3 Phone Setting ...................................................................................................................... 3
2.3.4 Network................................................................................................................................
2.3.5 SIP Settings .........................................................................................................................
2.3.6 NAT Traversal ......................................................................................................................
2.3.7 Administrator........................................................................................................................
2.3.8 Sys. Authority .......................................................................................................................
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3 Setup the VoIP Phone via a Web Browser.......................................................................................................
3.1 Login .............................................................................................................................................
3.2 System Information for the IP PHONE .........................................................................................
3.3 Phone Book ..................................................................................................................................
3.3.1 Phone Book List...................................................................................................................
3.3.2 Speed Dial List.....................................................................................................................
3.4 Phone Setting ...............................................................................................................................
3.4.1 Forward Settings................................................................................................................
3.4.2 SNTP Settings....................................................................................................................
3.4.3 Volume Settings..................................................................................................................
3.4.4 Ringer Settings ...................................................................................................................
3.4.5 DND Settings .....................................................................................................................
3.4.6 Dial Plan Settings...............................................................................................................
3.4.7 Call Waiting Settings..........................................................................................................
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3.4.8 Soft-key Settings................................................................................................................
3.4.9 Hot Line Settings................................................................................................................
3.4.10 Alarm Settings....................................................................................................................
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3.4.11
Daylight Saving Settings.................................................................................................... 16
Transfer-Key Settings ........................................................................................................
3.4.12
3.5 Network.......................................................................................................................................
3.5.1 Network Status...................................................................................................................
3.5.2 WAN Settings.....................................................................................................................
LAN Settings ...................................................................................................................... 18
3.5.3
3.5.4 DDNS Settings...................................................................................................................
3.5.5 VLAN Settings....................................................................................................................
3.5.6 DMZ Setting .......................................................................................................................
3.5.7 Virtual Server Settings .......................................................................................................
3.5.8 PPTP Settings....................................................................................................................
3.6 SIP Settings ................................................................................................................................
3.6.1 Service Domain..................................................................................................................
3.6.2 Port Settings ......................................................................................................................
3.6.3 Codec Settings...................................................................................................................
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3.6.4 Codec ID Settings ..............................................................................................................
3.6.5 DTMF Settings ...................................................................................................................
3.6.6 RPort Setting......................................................................................................................
3.6.7 Other Settings ....................................................................................................................
3.7 NAT Trans...................................................................................................................................
3.8 Others .........................................................................................................................................
3.8.1 MAC Clone Setting ............................................................................................................
3.8.2 Tones Settings ...................................................................................................................
3.8.3 Advanced Settings .............................................................................................................
3.9 System Auth................................................................................................................................
3.10 Save Changes ............................................................................................................................
3.11 Update ........................................................................................................................................
3.11.1 Update Firmware ...............................................................................................................
3.11.2 Auto Update Settings .........................................................................................................
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3.11.3 Configuration Settings........................................................................................................
3.12 Reboot ........................................................................................................................................
4 Automatic Client Configurations with SMC IP PBX........................................................................................
5 Appendix: Specifications ................................................................................................................................
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1 Introduction
This administration guide is for the VoIP Phone, SMCDSP-200 & SMCDSP-205. This administration guide
explains the keypad instructions, web configuration and command line configuration for the SMC IP Phones.
Before using each device, some setup processes are required to make the VoIP Phone work properly. Please
refer to the Setup Menu for further information.
1.1 Hardware Overview
The SMC IP Phone has LED indication, power connector and interfaces for networking and telephony.
SMCDSP-200 supports POE that can connect to POE switch and use the provided power.
Hardware Interface
․ WAN: One WAN port with RJ-45 10/100 Base-T connector; auto-sensing and Auto MDI/MDI-X; power
feeding over the network cable (IEEE 802.3af compatible) is applicable on SMC DSP-200 model.
․ LAN: One LAN port with RJ-45 10/100 Base-T connector; auto-sensing and Auto MDI/MDI-X
System Dimension
․ Approximately 18 x 20 x 8 CM
․ Weight: 220 g
․ LCD Display: 16 characters x 2 lines, Backlit, grayscale
System Power Requirement
․ Input: 100-240V AC, 50-60Hz
․ Output: 6V, 1A
․ Power over Ethernet on WAN port: Typical 5V, 1.2A
․ Max Power: 7W
Environment
․ Operating temperature: 0-50°C
Regulatory and Safety
․ FCC Class B, CE, 89/336/ECC, LVD:73/23/ECC, RoHS compliant
Warning: AC Input out of defined range will cause phone malfunction or damage.
1.2 Software Overview
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Network Interface
․ Two RJ45 10/100 Base-T
Ethernet ports
Display
․ 16 characters x 2 lines
․ Backlit, grayscale
SIP
․ SIP v2 (RFC 3261)
․ SIP RPORT(RFC 3581)
․ Many other SIP protocols
․ Support 3 SIP accounts
․ SIP server redundancy
Call Features
․ Call Hold
․ Hold
․ Transfer
․ Conference
․ Forward
․ Voice Message
․ Speaker phone
․ Volume Adjustment
․ Call Recording
․ Mute
․ Phone Book (140sets)
․ Speed Dials (8 sets)
․ Call History (64 sets)
․ Caller ID Display
․ Speaker Phone
․ G.723.1 6.3k/5.3k bit/s
․ G.726 16k/24k/32k/40k bit/s
․ G.729A 8k bit/s
․ G.729A/B
․ GSM
Administration
․ Web-based configuration
․ Direct keypad configuration
․ Auto Provisioning on boot**
Automatic firmware
․
upgrade**
․ Firmware upgrade via web
․ Diagnostics (Syslog support)
Voice Quality
․ Call Waiting
․ Call Forward
․ Unconditional forward
․ Busy forward
․ Unavailable forward
․ Call Transfer
․ Blind transfer
․ Attended transfer(Ring and
Consult transfer)
․ 3-way Conference
․ Call Park/Call Pickup**
․ On-demand Call
Recording**
․ Hotline
Phone Functions
․ Feature keys
․ Phone Book
․ Redial
․ Do not disturb (DND)
․ Multi-user(Up to 3)
․ Mimic second dial tone
․ Incoming call indicator
․ MWI/VMWI
․ Provide 4 different ringtones
․ Selectable ringtones
․ Caller ID ringtones
․ Programmable tone
․ Volume/Input gain
adjustment
․ Dial plan setting
․ Dial without waiting
DTMF
․ In-band DTMF
․ RFC2833( Out-of-band
DTMF)
․ SIP INFO
Codecs
․ G.711 μ-law/A-law
․ G.168 LEC (Line Echo
Canceller)
․ AEC (Acoustic Echo
Canceller)
․ VAD (Voice Activity
Detection)
․ CNG (Comfort Noise
Generator
․ Packet loss compensation
․ Adaptive jitter buffer
Networking
․ IP assignments:
․ Static IP
․ DHCP
․ PPPoE
․ STUN for NAT traversal
․ MAC clone
․ SNTP client
․ Bridge/NAT mode on LAN
․ DHCP server on NAT mode
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for LAN
․ DDNS ․ ToS field
․ Virtual Server
Security
․ HTTP 1.1 basic/digest
authentication for web setup
․ MD5 for SIP authentication
(RFC 2069/RFC 2617)
QoS
․ IEEE 802.1Q VLAN
2 Keypad interface for IP Phone demo system
2.1 Keypad description
Key Name Description
1
2 “2”, “a”, “b”, “c”, “A”, “B”, “C”
3 “3”, “d”, “e”, ”f”, “D”, “E”, “F”
4 “4”, “g”, “h”, “I”, “G”, “H”, “I”
“1”, “-“, “
٫”, “!”, “?”
5 “5”, “j”, “k”, “l”, “J”, “K”, “L”
6 “6”, “m”, “n”, “o”, “M”, “N”, “O”
7 “7”, “p”, “q”, “r”, “s”, “P”, “Q”, “R”, ‘S”
8 “8”, “t”, “u”, “v”, “T”, “U”, “V”
9 “9”, “w”, “x”, “y”, “z”, “W”, “X”, “Y”, “Z”
0 “0”, “space”
* “*”, “•”, “:”, “@”
# Start dialing process
4-way
Navigation Keys
MENU Press to access the menu options or cancel your selection and go back to the previous
ENTER Press to enter a menu or confirm a selection.
Press to scroll through lists and menus on the display.
level.
PHONE BOOK Press to access the personal phonebook directory.
REDIAL Press to call the last number dialed.
DND Press to block all incoming calls.
HOLD Press to put an active call on hold.
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TRANSFER Press to transfer an active call to another VoIP phone on the system.
CONFERENCE Press to activate the three-way conference call.
FWD Press to forward all incoming calls to another phone on the system.
DELETE Press to erase the number you dialed when making a call.
M1~M8 Press any of the keys to speed dial the preset contact number.
MUTE Press to enable the Mute function.
REC Press REC button to record the conversation, please refer to section 2.2 for further
details.
VOICE MSG Press to listen to voice mail messages.
SPEAKER Press to activate the speakerphone to allow handsfree conversations.
VOLUMN
Control Key
Press to increase or decrease the volume of the ringer tone, handset, or the volume of
the current call using the speakerphone.
2.2 Recording
The recording function is for users who want to record their conversations during the calls. The user only
needs to press “REC” button to start recording and press again to stop it. The voice file will be saved in the
user’s voice mail system. The Message Waiting Indicator on IP phones will be lit to inform the user.
To listen to the recording, make a call to the user’s voice mail system, press “1” to hear the new messages
of the recording.
2.3 Keypad Function and setting List
2.3.1 Phone Book
Name Description
Search Search Phone Book.
Add Entry Add new phone number to phone book.
Speed Dial Add speed dial phone number to speed dial list.
Erase All Erase all phone number from Phone Book.
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2.3.2 Call History
Name Description
Incoming Calls Show all incoming call.
Dialed Numbers Show all dialed call.
Erase Record Delete call history.
All: Delete all call history.
Incoming: Delete all incoming call.
Dialed: Delete all dialed out call.
2.3.3 Phone Setting
Name Description
Call Forward
Do Not Disturb
Date/Time
All Fwd.
Busy Fwd.
No Answer Fwd.
Ring Timeout Set the Ring times to start the no answer forward function, ex:
Always Block all phone calls.
By Period Block all phone calls at a certain period of time.
Period Time Set the start time and end time to Block Setting.
Activation Set the Alarm Enabled or Disabled. Alarm Setting
Alarm time Set the time for alarming.
Date and Time Setting.
Activation: To Enabled/Disabled this function.
Number: Forward to a Speed Dial Number.
Activation: To Enabled/Disabled this function.
Number: Forward to a Speed Dial Number.
Activation: To Enabled/Disabled this function.
Number: Forward to a Speed Dial Number.
2 means after 2 rings then forward to the dedicated number.
Date & Time Set the IP Phone Date and Time.
Time Format To set the time as 12-hour or 24-hour clock.
SNTP Setting
SNTP Enabled / Disable SNTP.
Primary SNTP Set Primary SNTP server IP address.
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Secondary SNTP Set Secondary SNTP server IP address.
Time Zone Set Time zone.
Sync. Time Set adjustment time period.
Volume & Gain
Auto Dial Set Auto Dial time from 1~5 seconds.
Call Waiting Set enable to be informed there is a new incoming call. User can set the function to
Direct Dial Set enable to be able to dial the phone numbers in Phone Book by pressing
Handset Volume Set Handset volume from 0~15 (max.) for you to hear.
Speaker Volume Set Speaker phone volume from 0~15 (max.) for you to hear.
Handset Gain Set Handset Gain from 0~15 (max.) for the other site to hear.
Speaker Gain Set Speaker phone Gain from 0~15 (max.) for the other site to
hear.
Ringer Volume Ringer volume setting from 0~15 (max.). Ringer
General Ringer Ringer tone selection from 1~4.
disable.
“**+position”.
2.3.4 Network
Name Description
WAN Setup
VLAN Activation Activate or disable the VLAN.
IP Type
Set Fixed IP
Set PPPoE
Bridge Set LAN as bridging mode LAN Setup
NAT Set LAN as NAT mode
Primary DNS First DNS address DNS
Secondary DNS Second DNS address
Fixed IP: self configure the IP address.
DHCP: to get IP address through DHCP.
PPPoE: to get IP address through PPPoE.
IP Address: the IP address of the IP phone.
Subnet Mask: configure subnet mask.
Default Gateway: the gateway address
User Name: user name of PPPoE
Password: password of PPPoE
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VID Set VID from 2 to 4094.
Priority Set the priority from 0 to 7.
CFI 0~1
Status Show WAN, LAN IP address and MAC address.
2.3.5 SIP Settings
If you want to use keypad to set the SIP setting, you have to go to item 8 Sys. Authority to input the password, or
you can not change the SIP setting.
Name Description
Service domain First/Second/Third
Realm
Codec
Codec Type The codec type includes G.711 uLaw, G.711 aLaw, G.723,
VAD Voice Active Detection Enable/Disable.
Outband DTMF Enable/Disable outband DTMF. RTP Setting
The realms include following information. You can press “1*#”,
“2*#”, and ”3*#” to change among these three SIP realms.
Activation: to Activate or stop the realm.
User name: the SIP’s user name.
Display name: the SIP’s display name.
Register name: the SIP’s registered name.
Register password: the SIP’s password.
Proxy server: the address of SIP proxy.
Domain server: the address of domain server.
Outbound proxy: the address of outbound proxy.
G.729, G.726-16, G.726-24, G.726-32, G.726-40 and GSM.
Duplicate RTP
RPort Setting RPort Enabled/Disabled
Hold by RFC Enable/Disable Holding the calls, according to RFC3261.
Status Show the SIP Proxy register status. You can use UP/Down key to check each Realm’s
status.
No duplicate: do not resend the voice packages.
One duplicate: resend voice packages one time.
Two duplicate: resend voice packages two times.
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