◆ Optional blades include 10BASE-T/100BASE-TX, 100BASE-FX,
1000BASE-SX/LX, 10/100/1000BASE-T, GBIC
◆ 12 slots available for media expansion
◆ 24 Gbps switch fabric for non-blocking switching performance
◆ Security features to prevent intruder access and ensure a safe network
environment
◆ Full support for IEEE 802.1Q VLANs with GVRP
◆ QoS support for IEEE 802.1p priority
◆ IGMP and DVMRP multicast support
◆ Optional redundant power, fan, and switch fabric failover support
◆ Manageable via console, web, SNMP/RMON
◆ Supports CIDR, multinetting
Key Information Guide
SMC9712G
TigerChassis 10/100/1000
Key Information Guide
From SMC’s Tiger line of feature-rich workgroup LAN solutions
38 Tesla
Irvine, CA 92618
Phone: (949) 679-8000
January 2001
Pub. # 150200008800AR01
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is
assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its
use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to
change specifications at any time without notice.
SMC is a registered trademark; and EZ Switch, Tigerchassis, TigerStack and TigerSwitch are trademarks of SMC Networks, Inc. Other
product and company names are trademarks or registered trademarks of their respective holders.
L
IMITED
Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be free from defects in workmanship
and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day
limited warranty from the date of purchase from SMC or its Authorized Reseller. SMC may, at its own discretion, repair or
replace any product not operating as warranted with a similar or functionally equivalent product, during the applicable
warranty term. SMC will endeavor to repair or replace any product returned under warranty within 30 days of receipt of the
product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new products within 30 days
of purchase from SMC or its Authorized Reseller. Registration can be accomplished via the enclosed product registration
card or online via the SMC web site. Failure to register will not affect the standard limited warranty. The Limited Lifetime
warranty covers a product during the Life of that Product, which is defined as the period of time during which the product is
an “Active” SMC product. A product is considered to be “Active” while it is listed on the current SMC price list. As new
technologies emerge, older technologies become obsolete and SMC will, at its discretion, replace an older product in its
product line with one that incorporates these newer technologies. At that point, the obsolete product is discontinued and is
no longer an “Active” SMC product. A list of discontinued products with their respective dates of discontinuance can be
found at:
http://www.smc.com/smc/pages_html/support.html.
All products that are replaced become the property of SMC. Replacement products may be either new or reconditioned. Any
replaced or repaired product carries either a 30-day limited warranty or the remainder of the initial warranty, whichever is
longer. SMC is not responsible for any custom software or firmware, configuration information, or memory data of
Customer contained in, stored on, or integrated with any products returned to SMC pursuant to any warranty. Products
returned to SMC should have any customer-installed accessory or add-on components, such as expansion modules, removed
prior to returning the product for replacement. SMC is not responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to returning any product to SMC. Proof of
purchase may be required. Any product returned to SMC without a valid Return Material Authorization (RMA) number
clearly marked on the outside of the package will be returned to customers at customer’s expense. For warranty claims within
North America, please call our toll-free customer support number at (800) 762-4968. Customers are responsible for all
shipping charges from their facility to SMC. SMC is responsible for return shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT
SMC’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION
OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE
UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN
THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE,
NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY
OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR
OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
W
ARRANTY
i
L
IMITED WARRANTY
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SMC OR
ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS
AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY SHALL BE TAKEN TO AFFECT
YOUR STATUTORY RIGHTS.
* SMC will provide warranty service for one year following discontinuance from the active SMC price list. Under the limited
lifetime warranty, internal and external power supplies, fans, and cables are covered by a standard one-year warranty from date
of purchase.
SMC Networks, Inc.
38 Tesla
Irvine, CA 92618
ii
CONTENTS
ABOUT THIS GUIDE
Audience Definition5
Conventions6
Related Documentation6
1UNPACKING INSTRUCTIONS
Unpacking a Chassis8
Unpacking a Module11
Unpacking a Power Supply13
Unpacking a Fan Tray14
2DOCUMENTATIONAND INCLUDED SERVICES
Key Information Guide15
Printed Copies15
Installation and Maintenance Guide16
Printed Copies16
Software Configuration Guide16
Printed Copies16
Included Services17
Telephone Support17
SMC Web Site Services17
Software Updates17
3END USER SOFTWARE LICENSE AGREEMENT
License21
Assignment; No Reverse Engineering22
Export Restrictions22
Trade Secrets; Title23
United States Government Legends23
Ter m a nd Ter mi na t i o n2 3
Limited Warranties and Limitation of Liability23
Governing Law24
Severability24
Entire Agreement24
4PRODUCT COMPLIANCE
Emissions Compliance Statements for Class A Products25
Federal Communications Commission Notice25
Canadian Emissions Requirements25
VCCI Class A Compliance26
EMC Directive Statement27
Low Voltage Directive Statement27
General Approval Statement for UK27
Australian EMC Frameworks Statement27
ABOUT THIS GUIDE
This SMC9712G Key Information Guide provides instructions on how to
unpack the SMC9712G chassis and other components, describes the
documentation set, and provides information on included services, the
software license agreement, and compliance to country and regional
standards for electrical emissions and safety.
Audience DefinitionThis guide is intended for the network administrator who is responsible
for unpacking and installing the network hardware. This guide assumes
that the network administrator has a working knowledge of local area
network (LAN) operations, but it does not assume prior knowledge of
SMC9712G high performance networking equipment. Furthermore, this
guide assumes that the network administrator has obtained the
appropriate technical training and experience to perform tasks in service
access areas of network equipment, to be aware of electrical hazards or
other hazards that exist in performing these tasks, and to take steps that
minimize the danger to themselves or other persons.
6ABOUT THIS GUIDE
ConventionsTable 1 and Table 2 list conventions that are used throughout this guide.
Tab le 1 Notice Icons
IconNotice TypeDescription
Information noteInformation that describes important features or
instructions.
CautionInformation that alerts you to potential loss of data or
potential damage to an application, system, or device.
WarningInformation that alerts you to potential personal
injury.
Tab le 2 Text Conventions
ConventionDescription
Words in italicsItalics are used to:
■ Emphasize a point
■ Denote a new term at the place where it is defined in the
text
Related
Documentation
The SMC9712G documentation set includes the following documents:
■ SMC9712G Key Information Guide (this guide)
■ SMC9712G Installation and Maintenance Guide
■ SMC9712G Software Configuration Guide
■ SMC9712G Release Notes
To read a brief description of each document, to understand how each
document is distributed in paper or electronic format, or to learn how to
order additional paper copies or to download electronic copies, see
Chapter 2 in this guide.
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