Smartwares DVR528S operation manual

INSTALLATION/OPERATING MANUAL

CAUTION:

This manual is written for multi DVR systems. The functions, specifications and connections can be different.

Do not place heavy objects on top of the product. Do not drop any hard objects or allow liquid to penetrate into the unit.

Regularly brush off dust on the circuit board, connectors, fans and DVR case. Turn of f the power and unplug the product before cleaning. Do not attempt to disassemble or repair the unit or replace parts yourself.

Operating Environment:

Keep and use the pr o duct at t em per atures between 0 °C ~4 0 ° C. Ke ep i t awa y from di rec t s unli ght

or heat sources.

Do not install the unit in a humid environment.

Do not expose the product to a smoky or dusty area. Avoid serious collision. Do not drop the device. Install the product on a stable and level surface to prevent the device from falling. Ensure the location planned for DVR installation is well ventilated. Do not block any openings.

Use the product only within the range of rated input/output.

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Table of Contents

Chapter 1 Introduction ................................................................................................................................ 4

1.1 Product Overview.................................................................................................................................. 4

1.2 Main Features ....................................................................................................................................... 4

Chapter 2 Unpacking Inspection and Cable Connections .......................................................................... 7

2.1 Unpacking ............................................................................................................................................. 7

2.2 Rack mount ........................................................................................................................................... 7

2.3 Front Panel............................................................................................................................................ 8

2.4 Connection Diagram ............................................................................................................................. 9

2.5 Audio/V ideo IO Connections ................................................................................................................. 9

2.5.1 Connect Video Input .......................................................................................................................... 9

2.5.2 Selection and Connection of Video Output Devices...................................................................... 100

2.5.3 Audio Signal Input ............................................................................................................................ 10

2.5.4 Audio Output: ................................................................................................................................. 100

Chapter 3 Basic Operation ..................................................................................................................... 122

3.1 Turn Power On .................................................................................................................................. 122

3.2 Turn Power Off .................................................................................................................................. 122

3.3 Log in ................................................................................................................................................ 133

3.4 Preview ............................................................................................................................................. 133

3.5 Desktop Quick Launch ...................................................................................................................... 144

3.5.1 Main Menu ..................................................................................................................................... 144

3.5.2 Video Playback .............................................................................................................................. 155

3.5.3 Recording Control ............................................................................................................................ 19

3.5.4 PTZ Control ...................................................................................................................................... 19

3.5.5 Image Color ................................................................................................................................... 255

3.5.6 Output Adjustment ......................................................................................................................... 256

3.5.7 System Shutdown .......................................................................................................................... 266

3.5.8 Page Switc h ................................................................................................................................... 277

Chapter 4 Main Menu ............................................................................................................................. 288

4.1 Main Menu Navigation ...................................................................................................................... 288

4.2 Video Recording Functions ................................................................................................................. 29

4.2.1 Recording settings ........................................................................................................................... 29

4.2.2 Video Pla yback .............................................................................................................................. 311

4.2.3 Video Backup ................................................................................................................................. 311

4.3 Alarm ................................................................................................................................................. 322

4.3.1 Motion Detection ............................................................................................................................ 322

4.3.2 Video Blind ..................................................................................................................................... 344

4.3.3 Video Loss ..................................................................................................................................... 355

4.3.4 Abnormality .................................................................................................................................... 355

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4.4 System Settings .................................................................................................................................. 36

4.4.1 General Settings .............................................................................................................................. 36

4.4.2 Encoding Settings ............................................................................................................................ 37

4.4.3 Network Settings .............................................................................................................................. 39

4.4.4 Network Service ............................................................................................................................... 39

4.4.5 Output Mode .................................................................................................................................... 48

4.4.6 PTZ Settings .................................................................................................................................... 48

4.4.7 Serial Port Settings .......................................................................................................................... 49

4.4.8 Auto Sequence Settings ................................................................................................................ 500

4.5 M anagement Tools............................................................................................................................ 500

4.5.1Channel Managem ent ...................................................................................................................... 50

4.5.2Hard Drive Management................................................................................................................... 51

4.5.3User Managem ent ............................................................................................................................ 52

4.5.4Online User ....................................................................................................................................... 54

4.5.5Output Adjustment ............................................................................................................................ 55

4.5.6Auto Maintenanc e ............................................................................................................................. 55

4.5.7Restore Default ................................................................................................................................. 55

4.5.8System Upgrade ............................................................................................................................... 56

4.5.9Device Inform ati on ............................................................................................................................ 56

4.5.10 Import/Export ................................................................................................................................. 57

4.6 System Information ............................................................................................................................. 57

4.6.1 Hard Drive Information ..................................................................................................................... 57

4.6.2 BPS .................................................................................................................................................. 58

4.6.3 Log ................................................................................................................................................... 58

4.6.4 Version Information .......................................................................................................................... 59

4.7 System Shutdown ............................................................................................................................. 600

Chapter 5 Cloud Technology Basic Operation........................................................................................ 661

5.1 Cloud technology monitor ................................................................................................................. 661

Chapter 6 FAQ and Maintenance ........................................................................................................... 666

6.1 FAQ ..................................................................................................................................................... 66

6.2 Maintenance ..................................................................................................................................... 732

Appendix 1. Mouse Operations ................................................................................................................ 73

Appendix 2. Hard Driv e Capacity Calculation........................................................................................... 74

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Chapter 1 Introduction

1.1 Product Overview

This device is an excell ent digital surv eillanc e product s peciall y design ed for secur ity monitoring. The system is more stable with embedded LINUX OS, using standard H.264MP video compression and unique spatial-temporal reasoning to achieve synchronized high definition and low bit rate audio/video monitoring. With TCP/IP network tec hnologies, it has ideally suited to remote data transmission and operation cont r ol vi a w eb ap plicati ons .

This produc t can oper at e not only as a stand alon e l ocal unit, thr ou gh a profess i on al network video surveillance platfo rm, it can also be connected to other units to form a more powerful surveillance network system, makin g full use of its capac ity in netw ork i n g an d remot e m onitorin g.

It is a perfect choice for security applications in industries and sectors such as banking, telec om m u nication, el ectrici t y, law enforcement, transpor t ation, intel li g ent communi t y, manufacturing facilities, warehouses, natural resources and water conservation facilities.

1.2 Main Features

Real-time surveillance

·Analog output interface and VGA connector to connect monitoring device or screen display.

·2 BNC outputs and 1 HD VGA for simultaneous real-time monitoring

·Real-time screen preview with zoom-in feature. You may select any area in the display to enlarge

Data storage

·Hibernate inactive hard drive in hard drive management, helping ventilation and reducing power consumption to extend the useful life of the hard drives

·Data storage using tamper-proof proprietary file format to ensure data security

Compression method

·Live data compression of A/V signals from each channel by independe nt hardware to maintai n the stable synchronization of sound and image

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Backup feature

·Backup through SATA interfac e and US B inter fac e（to de vices s uch as fl ash dri ve or rem ovable har d disk）

·Live disk burning, backup burning

·Local archiving by downloading files on hard drives via network to client’s PC

Video playback

·Each channel r ecords all-li ve video independ entl y while sim ultaneously pro viding retri eval, pl ayback, network monitoring, recording search and downloading

·Various playback modes, simultaneous multi-channel playback, and combination of any desired

channels.

·Select any area of the screen to zoom-in

Network operation

·Real-time remote monitoring through network connection (including mobile phone)

·Remote PTZ control

·Remote control video retrieval and live playback

·Configuration of device parameters through user port

·Live recording and playback on client’s PC

Alarm coordination

·Alarm linkage to camera recording, auto sequence, screen display, buzzing, screenshot snapping, Email notification and FTP uploading

·Multi-channel relay on/off swi tc h for al arm outputs , fac il itati ng coor dinated actions and on-s i te li ghti ng control

·Protective circuit on both alarm input and output to prevent damage to main units

Communication interfac e

·RS485 serial port for alarm input, PTZ control and keyboard

·RS232 jack. Expandable ke yboard connection can be us ed for m as ter c ontr ol, s ystem m ai ntenance and upgrading through connected PC serial port, as well as matrix control

·Standard Ethernet interface for remote network access

Smart operation

·Mouse operation

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·Keyboard operation

·Quick copy-paste function to clone same settings in the menu Other features

·2 X 12V power outputs

·Timer

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Chapter 2 Unpacking Inspection and Cable Connections

2.1 Unpacking

When you receive the product, first inspect the package for visible damage. The protec tive p acking mat eri als us ed for t he pr oduct c an han dle mos t acci dental s hocks and impacts during transport.

Then, take out the device, remove protective film from the DVR, and inspect the product for any vis i bl e sign of damag e.

Final l y, open t h e case t o c h ec k for loos e connec ti ons to fr ont p anel data cables , power cord, power supply to fans and motherboard.

1.Fro nt and Re ar Pan els

♦ Refer to th e us er m anual f or details on t he f unc tions of vari ous f ront p anel b uttons

and rear panel connectors.

♦ Please verify carefully the product model on the front panel plaque and make sure it

is the m od el you ordered.

Do not tear off the label on the rear p anel as it is extremely important to our post-sale service. Wh en y o u c o ntact our post-sa le s erv ic e, y o u wi ll ne ed t o provide th e mo del number and serial number printed on the label.

2. Items to be checked after opening the case

In addi tion to chec kin g f or visib le d amag e, pl eas e insp ect f or an y loo se conn ec tions to the front panel cable s, power cord and motherboard.

2.2 Rac k mou n t

The product uses a standard 1U chassis and can be mounted to a standard rack.

Installation procedures and precautions:

1、Make sure the room temperature is below 35° C (95°F);

2、Allow 15cm (6”) clearance around the product for proper ventilation；

3、Always fill the rack from bottom up；

4、Consideration should be giv en to protecting the rack from circuit ov erload when mounting multiple units to the rack.

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No.

Name

Symbol

Function

PWR

Boot up or shut down

Manually begins recording

Back to previous Menu or cancel operation in the function menu

Back to preview status when in the playback status

Enter into Mainmenu

Enter,

Enter into Mainmenu

Press up or dow n to select record file in the playback status

In t h e Pr e view screen,press up or down to go into 1/4/8/9/16 multiple channels screen

2.3 Front Pane l

(1)Power (2)Rec (3)IR (4)ESC (5)Menu (6)Enter (7)Arrow

Functions of front p anel buttons

Power

Recording REC

IR IR

ESC ESC

Enter ENTER

Arrow

Remote controlling indicator light

In the Menu,press up or down to move Cursor Change configuration in the Drop-down menu

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In the Menu,press left or right to move Cursor

In the playback status,press left or right to move cursor of function button

Back to preview status when in the playback status

< >

2.4 Connection Diagram

(1)Video input (2)Video output (3)Audio output (4)Audio input (5)USB interface (6)Network interface (7) VGA interface (8)Power input (9) RS485 PTZ output (10) HDMI output

2.5 Audio/Video IO Connections

2.5.1 Connec t Video Input

The DVR has BNC video input connectors. Signal requirements：PAL/NTSC BNC（1.0V，75Ω）。

Video signal should conform to the national standards with a higher signal-to-noise ratio, low distort ion and low i nterference; r equiring pic ture to be cl ear, with no image distorti on, with natural color and appropriate brightness.

Ensure stable and reliable camera signal:

Install the cam era i n appropriate l ocations to avoid bac klighti ng and surroundi ngs with dim light or use low illumination camera and camera with ef fective backlight compensation.

Cameras should share reliable common ground with the DVR to ensure the normal operation of the camera.

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Ensure stable and reliable line transmission of signal:

Use high-qual ity, shielded vi deo coa xial cabl e. Selec t the ri ght t ype dependi ng on the trans mi tting distance. I f the distance is extensive, you should consider the use of cable with twisted pairs, v ideo signal enhancing devices and fiber-optic cables to maintain the signal quality.

Keep the video transmitting line away from other devices and circuits that generate strong electromagnetic interference. In particular, protect it against high voltage power surge.

Ensure secure wire connections:

Signal li nes and shi elded cabl es shoul d ha ve tight connecti ons. Avoid fal se sol dering and pre vent oxidation of the solder connection surface.

2.5.2 Selection and Connection of Video Output Devices

PAL/NTSC BNC (1.0V

, 75Ω) video output and VGA output exist （ They can operate

P-P

simultaneously）

When using a computer monitor as an alternative surveillance display, pay attention to the following:

1. In order t o pr ol ong the li fe of the equi pm ent, do n ot l ea ve the m onitor powe r-on for an extended

period of time；

2. Perform demagnetizing regularly to ensure proper working status of the monitor；

3. Keep it away from devices generating strong electromagnetic interference.

TV is not a r eli abl e alter native as the video ou tput de vice. It al s o req ui res m i nimizing the power -on time and ti ght c ontrol of interference from surroundi ng power source and devices. Possible electricity leakage from low quality TV could result in damage to other devices.

2.5.3 Audio Signal Input

AV interface for audio input.

With higher impedance, active pickup is required.

As with video input, th e audio transm ission li ne should minimize inter ference, prevent inad equate soldering and faulty connections. Pay special attention to protection against a high voltage power surge.

2.5.4 Audio Output:

The par ameter of the DVR audio output s ignal i s usually greater tha n 200m v 1kΩ ( AV). It can be

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directly connected to low impedance headphones, powered speakers or drive other audio output devices through an ampl if ier. If spatial isolation cannot be established between external speakers and pickups, it could result in a whistling sound. In the event, you may:

1、 Use pickups with better directivity;

2、 Adjust speaker volume to the level below whistle threshold;

3、 Use sound-absorbing materials in the working environment to reduce sound reflection and

improve room acoustics;

4、 Adjust the layouts of pickups and speakers to reduce the occurrence of whistling.

Connections to PTZ

A. The PTZ decoder must share a common ground with the DVR or possible presence of

common-mode voltage may cause you to lose control of the PTZ.

We recommend shielded twisted pair cable with its overall shield being used for common

ground;

B. Prevent against high-voltage power surge. Wire cables must be able to protect equipment from

lightning

C. Connect a 1 20 Ohm res istor in par allel at the far-end to reduce reflec tion and guarant ee the

signal quality;

D. T he AB-wire connecti ons of the DVR’s 485 cable cannot be combined wi th 485 c ables from

other output devices;

E. AB line voltage of the decoder should be lower than 5V.

Ground Wires of front-end equipment

Incorrect grounding may result in chips being burned.

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Chapter 3 Basic Operation

Note：Grayed out button means the function is not supported

3.1 Turn Power On

Conn ect th e u nit to a suit able power out let befor e t urning on the p ower s witch on the rear panel. Power indicator light is on and DVR starts booting. When the booting is finished, a “beep” is heard. Multi-scr een is the default video output mode. If the unit is turned on within the scheduled recording time period, the system will start scheduled rec or ding automatic ally. Rec ording indic ator on the c orresp onding channel turns on. The system w or ks normall y.

Note: 1. Before turning on the power, make sure the mains voltage matches sliding switch of the unit and the power cord is connected correctly.

2. External power supply requires 220V±10% /50Hz.

W e recom mend the us e of power supply with s table volt age and less ripple interf erenc e. Whenever possible, consider the use of UPS for power backup.

3.2 Turn Power Off

The unit can be turned off using softswitch and “hardswitch”. Softswitch, Sele ct 【Turn Off】in【Main Menu】>【Shutdown System】； Hardswitch，Press the power switch on the rear panel to turn off the power. Instructions:

1. Power failure recovery If the DVR is shut down unexpectedly during recording, after the unit is rebooted it

will automatically save the data before the shutdown and return to where it was.

2. Replacing hard drives You must turn off the rear panel power switch be fore replacing the hard drive.

3. Replacing batteries Save the configuration information and turn off the rear panel power switch before

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replacing batteries. The DVR uses button batteries. You need to check the system time peri odically. Batter i es need be replac ed w h en t h e tim e b ec omes inac c urate, we recommend replacing batteries of the same type once every year.

Note: Save the configuration before replacing batteries on the motherboard or

the config urati on information wil l be lost .

3.3 Log i n

After normal start-up, the operator is asked to log in. The system will provide

corresponding functions based on user permissions.

Factory default setting provides 3 user types with no password: admin, guest, and default. The factory s etting of admin user has superuser per missions while the def aults for guest and default are limited to preview and playback. Admin and guest user s may change their password but cannot change the permissions. Default user is a default login us er. Def au lt user may ch ang e permissi ons but not the password.

Figure 3.1 Log In

Password prot ectio n: If the password is en tered incorrect ly on 3 co nsecu tiv e o ccasion s, the system will display a warning ala rm; After 5 con secutive attempts, the account w ill be locked (The account will be unlocked automatically upon system reboot or after 30 minutes).

For security rea son s, plea se change your U ser ID and Password u nd er “ User M anag emen t” (refer to Chapter 4.5.2 User Management) after initial login.

3.4 Preview

After n orm al logi n, t he uni t sh ows th e pr eview s cr een . Right clic k th e mous e to s witc h

displays.

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Each preview screen ca n show date, time, channel name, m onitori ng c hannel playback

and alarm status.

Recording

Motion detected

3.5 De sktop Quic k La unch

Table 3.1 Preview Symbols

Video loss

Camera lock

In Preview mode, right click the mouse to pop-up Quick Launch menu as shown in

Figure 3.2. Qui ck L aunch men u i nclu des: M ain M enu, G uid e, R ecord e Mode, PlayBack,

PTZ Contr ol, High sp ee d PTZ, Color Setting, Output adju st,and Log out.

Figure 3.2 Quick Launch Menu

3.5.1 Main Menu

The main menu includes operating functions of the device.

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Figure 3.3 Main Menu

3.5.2 Video Playback

Playback video files on the hard drives. Playback page is accessible by either using desktop quick launch or entering 【Main Menu】>【Recording Functions】>【Video Playback】.

Note: For normal playback, the hard dri ve containi ng the file mus t be set up as read/wri te or read-only (refer to 4.5.1 Hard Drive Management).

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Prompt

Figure 3.4 Video Playbac k

Playback Control

Storage Device Selection

Operating

File Search

File Information

Recording Type

Channel Selection

File List

Progress Bar Option

Date Selection

Time Inqui ry

Descriptions of Table【Playback Control】please see below:

【File Lis t】displays all files match the search criteria；

【File Information】Show details of selected files；

【File Backup】Bac kup f iles tic ked. Clic k t he b utt on t o sh ow t he s creen as Fi gure 3. 5

and follow the instructions.

Note: Install a storage device large enough for the backup files before the operation;

If the bac kup is ter minated, fil es alread y copied to the stor age device can be pl ayed back independently.

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：

Figure 3.5 Storage Device Check

Detect: Detect storage devices connected to the unit. It could be USB flash drives or hard

drives.

Erase: Select the devices you wish to clean up. Click Erase to delete files on the devices. Stop: Stop the backup; Backup: Click Backup to show the di alog as Figur e 3.6. Backup can be setup based on fil e

type, channel, or time.

Burning

*******************************************************

Figure 3.6 Record Backup

Empty: Empty file information shown; Add: Show all information matching the specified file properties; Start/Stop: After selecting the files, click Start to backup and Stop to terminate the backup.

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Note: During backup, you may exit the page to execute other functions.

【File S ear c h】Search for records ba sed on the specified search criteria；

Figur e 3. 7 Fil e Search

File Type: Select the type of files to be played back;

Hard Drive Selection: Select the type of storage device; Channel: Choose the channel number fo r playback. “All” means all channels; Start time: Specify the start time of the record being searched.

End time: Sp ec ify the end ti m e of the record being searched.

Descriptions of Table【Playback Control】please see below:

Keys Functions Keys Functions

Play reverse

Step forward

Play last frame

Play last file

Loop

Play/Pause

Stop

Fast forward

Play next frame

Play next file

Full Screen

Table 3.2 Playback Control Keys

Note: Frame playback can only be used in Pause mode.

【Operation tips】Show the function of the button indicated by the cursor.

Special Fe at ures:

Accurate Playback：In 【Search Criteria】 window, enter the time (hour, minute, second)

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of the record being searched. Click Enter to acc ess playback screen. Click Playback button directly to perform Accurate Playba ck of the record searched;

Zoom In: W hen perform ing singl e-screen full s creen playback, l eft clic k the mouse to sel ect any area on the scr een. Left click the mous e again within the selec ted area to playback in zoom-i n mode. Right click the mouse to exit zoom-in.

3.5.3 Recording Control

Control rec ording on each channel . Highlight ed “●” indicates the current recordi ng status of the

channel. Playback page is accessible by either using desktop quick launch or entering 【Rig ht Click】>

【Recor mode】.

Figure 3.8 Recording Control

【Schedule】Record in accordance with the configuration parameters；【Manual】Regardless of the current status of the channel, selecting “Manual” will start the recording

on the corresponding channel；

【STOP】Regardless of the current status of the channel, selecting “STOP” will stop the recording on

the corresponding channel；

3.5.4 PTZ Control

Control Pan/Tilt/Zoom connected to the device. Use desktop quick launch to enter the menu.

Control interface is shown as in Figure 3.10. Functions supported: Control PTZ directions, step length, zoom, focus, aperture, operating preset, point-to-point patrol, trace, boundary line scanning, auxiliary switch, light switch, and horizontal rotation.

Note 1. Before operating, m ak e sur e the A/B cabl es of the dom e are proper l y conne c ted to the DVR

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A/B jacks；

2. Setup PTZ parameters in 【Right Click】>【PTZ Setup】；

3. Functions supported by PTZ depend on the features supported by PTZ protocol.

Figure 3.9 PTZ Control

【Step length】Determ i ne the rotati ng range of th e PTZ. The l arger the sett ing, the l onger th e step length. Setting range：1 ~ 8 ；

【Zoom】Use

【Direc tion Control】Control the rotation of the PT Z. Support controls in 8 directions（fr ont panel supports only 4 directions）；

【High Speed PTZ 】After selecti on, the selected chann el displ ays full -screen. Hold down the left button of the mouse to quickly rotate and position the PTZ. Turning the mouse wheel while holding down the left button can adjust the camera zoom;

【Set】Access function setting menu；【Page Switch】Enter function control menu.

/ keys to adjust camera magnification；

Special Fe at ures:

1. Preset

Select certain direction as preset. PTZ automatically rotates in the direction based on the preset value.

1）Preset setup

To setup a direction as preset, follow these steps: Step 1: In Figure 3.10, use arr ow keys to rotate the PTZ to the desired pres et position. Cl ick

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input box

Position

Preset input box

Setting key to enter Figure 3.11;

Step 2: Click Preset button and input preset value in Preset Position box;

Step 3: Click Set to return to Figure 3.10. When complete, each preset value has a corresponding preset position. Del Preset: Enter the preset value, click Del Preset button to clear the preset setting.

Preset

Figure 3.10 Preset position setup

2）Prese t posi tion call-up

In Figure 3.10, click Page Switch button to enter PTZ control interface as shown in Figure 3.12. Enter the n um ber of the preset i n Value Input Box. Click Pr eset Position to r otate the PTZ to the corresponding preset position.

Value

repeatedly following the Point-to-Point patrol setup.

Figure 3.11 PTZ Control

2. Point-to-Point Patrol

Connect mul tiple pres et positions to c onstruct a patrol route. PTZ will s weep the patrol route

1）Point-to-Point Patrol Setup

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Patrol route is the trace line consisted of multiple preset positions. To set up:

Step 1: In Figure 3. 10, use arrow ke ys to rotat e the PT Z to the des ired pr eset dir ection. Cl ick Set key to enter Figure 3.13;

Step 2: Click the Point-to-Point Patrol key and enter a route number in Patrol Route box. Click Ad d Preset Posit ion key to i nput preset num ber in the dialog bo x. That wi ll be one of the preset points selected for patrol;

(You may add or delete preset points after finishing the patrol route setup)

Step 3: Repeat Steps 1 and 2 until the desired patrol route includes all preset points.

Del Preset: Enter the preset value, click Del Preset button to clear the setting for preset points.

Clear Patrol Ro ut e: Enter the patr ol r oute num ber, clic k Clear Patrol Rou te button to clear al l

point settings along the patrol route.

Figure 3.12 Point-to-Point Patrol Setup

2) Point-to-Point Patrol Call-up

In Figure 3.10, click Page Switch button to enter PTZ control interface as shown in Figure 3.12. Enter Point-to-Point Patrol number in Value Input box. Click Point-to-Point Patrol key to start PTZ patrol repeatedly. Click Stop key to terminate the patrol.

3. Trace

Using PTZ control to setup a patrol trace. Call it up to have PTZ patrolling along the trace

repeatedly.

1) Setup Trace

To set up the trace, follow the steps below:

Step 1: In Figure 3.10, click Set key to open Figure 3.14;

Step 2: Click Trace key to enter trace number in the value input box;

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Trace

Step 3: Click Start button to enter the page shown in Figure 3.10 and adjust Zoom, Focus,

Aperture, and Direction, etc. Click Set and return to Figure 3.14; Step 4: Clic k End to complet e the setup. T race num ber now has i ts corres ponding r oute. Ri ght

click to exit Setting page.

Trace value i nput box

Figure 3.13 Trace Setup

2) Trace call-up

In Figure 3.10, click Page Switch button to enter PTZ control interface as shown in Figure 3.12. Click Trace button and enter trac e num ber i n Value Input box. PTZ will operate foll owi ng the route setup. Click arrow keys to stop.

4. Boundary Line Scanning

Set up a horizontal route and call up line scan to have PTZ run repeatedly on given route.

1) Line Scan Setup Follow below steps to set up a section of horizontal curve as the trace for PTZ search:

Step 1: In Figure 3. 10, use arrow ke ys to rotat e the PT Z to the des ired pr eset direc tion. Cl ick Set key to enter Figure 3.15. Select the left boundary and return to Figure 3.10;

Step 2: Use arrow keys to selec t the des i red pos iti on. Cli ck Set to enter Figure 3.15 and sel ect the right boundary. Then return to Figure 3.10;

Step 3: Complete the setting for left and right boundaries of the position. Note: When left and right boundaries are on the same horizontal level, PTZ will rotate counter

clockwise from left boundary to the right;

If they are not on the same level, PTZ uses the end of the horizontal trace connecting to the left boundary as the right boundary point and rotate anticlockwise from the left to the right.

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Settings

Left/Right Boundary

Boundary Line Scan

Figure 3.14 Set up line scan boundary

2) Line Scan Call Up In Figure 3.10, c l ic k Page Swit ch button to op en th e PT Z c ontr ol i nterf ace as show n in F igur e

3.12. Clic k Line Scan button. PTZ wi ll rotate repeatedly following the route set up. Cli c k Stop key to terminate the line scan.

5. Horizontal Rotation

Clic k Hori zontal Rotati on button to hor izontal ly rotate the PT Z ( rel ative to the c am era' s ori ginal

position). Click Stop key to terminate the rotation.

6. Reverse Rotation

Click Horizontal Rotation button to reverse the rotation of the PTZ.

7. Reset

PTZ restarts. Values of all settings return to zero.

8. Page Switch

In Figure 3.12, click Page Switch to enter Figure 3.16 for auxiliary feature setup. Each auxiliary

number corresponds to an AUX switch on the decoder.

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Figure 3.15 Auxiliary Feature Control

【Direct-V iew Auxiliary Operation】Select the auxiliary device and On/Off switch to operate; 【Auxiliar y Number Operation】O perate t he corresponding On/Off sw itch in acc ordance with

PTZ protocols;

【Page Switch】I n Figure 3.16, click Page Switch to enter Figure 3.10. Access the PTZ menu

to make changes using the available control keys.

3.5.5 Image Color

Access the interface through the desktop quick launch menu. Set up image parameters of the selected channel (current channel in single-screen preview, or the channel where the cursor lies in multi-sc reen preview). Image param eters incl ude: Hue, Brightness, C ontrast, and Saturati on. It is als o possible to set up different image parameters in two different time periods if needed.

Figure 3.16 Image Color

3.5.6 Output Adjustment

To adjust the parameters of the area for T V output, enter Outp ut Adj ustm ent interface throug h the

desktop quick launch menu or by clicking 【Right Click】>【Output Adjustment】.

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Figure 3.17 TV Tuning

3.5.7 System Shutdown

To Log off, shutdown, or restart the system, open the System Shutdown interface through the

desktop quick launch menu or selecting in 【Main Menu】.

Figure 3.18 Shut down the system

【Log Out】Exit the menu. Need to re-enter the password on the next visit；

【Shut Down】Exit the system and turn off the power；

After press the Shut Down key, a progress bar pops up for shutdown confirmation. Shutdown will be executed in 3 seconds unless it’s cancelled.

【Reboot】Exit, then restart the system.

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3.5.8 Page Switch

Based on your selection, preview single-screen, 4-screen, 8-screen, 9-screen, and 16-screen.

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Recording

Set up configurati on, t ype, and ti m e peri ods for rec or ding on

Set up motion detection alarm channel, sensitivity, range and

Set up video masking alarm channel, sensitivity, and

Set up video loss alarm channel and parameters for No HDD, HDD err or, HDD capaci ty not enough, netw ork cut ,

Set system time, for mat of date and time, language, de vice

Set parameters of main code and sub-code streaming for

Network

Set basic network parameters, parameters of DHCP and

Network

PPPOE, NTP, Email, IP access rights, DDNS, mobile phone

Name channels, set up preview prompt status, transparency,

Set up channels, PTZ protocol, address, baud rate, data bits,

RS323

Chapter 4 Main Menu

4.1 Mai n Menu Navigation

Main Menu Submenu Feature Overview

settings

Record

Alarm

Playback Video search, playback, and save

Backup Check and format backup devices. Backup selected files

Motion

Detection

Video

Masking

Video Loss

each channel

parameters for coordinated actions: arm schedule, alarm output, screen prompts, recording, PTZ, and auto sequence

coordinated actions: arm schedule, alarm output, screen

System

Settings

Abnormality

General

Settings

Encoding

Settings

Service

Output Mode

prompts, recording, PTZ, and auto sequence

IP Conflict, linkage parameters, screen hint or buzz.

response w hen disk is full, l ocal device seri al number, video format, output mode, standby time, and daylight savings time

each channel: Encoding mode, Resolution, FPS, Stream control, Image defini ti on t ype, Stream value, I-fram e int er val, and Video/Audio enabling

DNS, High-speed network download

monitoring, FTP, wireless call in, UPNP, simple DDNS

area coverage, time and channel titles overlay

PTZ Settings

Device

stop bits, parity

Set serial port funcion, baud rate, date bit, stop bit, check.

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Auto

Set channel mode, chec k channel s tatus and configur e the

Hard Drive

Set specified hard drive as read/write disk, read-only disk,

User

Change user and user group. Change password. Add user

Force disconnection of a user logged into the network.

Auto

Info

ort

Reset setti ng s tatus: G eneral settings , enc odi ngs, r ecording,

System

Management

Tools

Sequence

Set auto sequence mode and intervals

Settings

Digital

digital channel, ect.

Management

redundant drive, data deletion, data recovery .

and user group. Delete user and user group

Online User

Disconnect and freeze the account until next reboot.

TV Tuning Adjust upper/lower and left/right side margins of the TV

Set up system auto reboot, auto file deletion

Maintenance

Device

Import/Exp

device hardware configuration and message

Export the device's log or configuration to external device(like USB flash disk);Input the configuration with external device(like USB flash disk).

Restore

alarm, network, network services, preview playback, serial

Default

port, and user account management

Upgrade through external device (eg. USB)

Upgrade

HDD

SATA connection state，information for all install Storage

BPS Bitrate Info

Info

LOG Information of System Log

Version Display software version and build date

Logout Logout Logout the OSD menu or reset/restart the system

4.2 V id eo Recordi n g Function s

The DVR can perform functions related to video recording: recording settings , video playback,

video backup.

4.2.1 Recording settings

Set recordi ng parameters on monitori ng channels. At initial startup, the s ys tem defaul ts to 24 hour s

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Schedule

【

continuous recording. Corresponding settings can be defined by entering 【Main Menu】>【V ideo Recording Functions】>【Recording Conf.】

Note: For normal rec ording, at least one of the hard dri ves shoul d be set up as read/wri te disk (refer to Chapter 4.5.1 Hard Drive Management for more details).

Figure 4.1 Recording Settings

【Channel】Select proper channel for Channel Setup. Choose ALL if applying the settings to all

channels;

【Redundancy】Selec t redundancy function to h ave dual bac kups of the video fil es, i.e. record the

video to both hard drives simultaneousl y. The DVR needs ha ve two hard drives installed with one s et

as the read/write disk and the other as redundant disk (refer to Chapter 4.5.1 Hard Drive Management

for more details);

【Length】Set the time duration of each video file. Default is 60 minutes; 【Pre-Record】Capture the moments 1-30 seconds before an event（actual tim e could be different

depending on the bit stream）；

【Record Mode】Set recording status. There are three statuses: Configured, manual, and off；

period defined;

Manual: Regardless the current status of the channel, select “Manual” will start general

: Record in accordance to the rec ording types (general, test and alarm) and time

recording on all channels；

corresponding channel

【Time Period】Set time period for general recording. Recording will only start in the time range

defined；

Recording T y pe】Set recording types. There are three types：general, test, and alarm.

Stop: Regardless the current status of the channel, select “Stop” will stop the recording on the

；

Regular: Conduct general recording in the defined time period. The type of video file is

marked "R";

Detect: Duri ng speci fi ed time range, tri gger “m oti on detec tion” , “video m asking”, and “ vide o

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loss” alarm signals. The corresponding alarm settings will turn on the recording function and start test recording. The type of video file is marked “M”;

Note: For “Alarm Function” settings, refer to Alarm Function section in Chapter 4.3.

4.2.2 Video Playback

See Chapter 3.5.2 Video Playback.

4.2.3 Video Backup

Backup DVR video files to an external storage device through this setting. Note: Install a storage device for file backup before the operation; if the bac kup is terminated, fil es already copied to the storage device can be played back independently. If the backup is terminated, files already copied to the storage device can be played back independently.

Figure 4.2 Storage Device Check

Detect: Detect storage devices connected to the unit. It could be USB flash drives or hard drives. Erase: Select the devices you wish to clean up. Click Erase to delete files on the devices. Stop: Stop the backup;

Backup: Click Backup to show the dial og as Fi gure 4.3. Bac kup can be s etup based on fi l e type,

channel, or time.

Burning：****************************

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Figure 4.3 Record Backup

ackup format: Configuration the backup file format according to require can choose

Empty: Empty displayed file information; Add: Show all information matching the specified file properties; Start/Stop: After selecting the files, click Start to backup and Stop to terminate the backup.

Note: During backup, you may exit the page to execute other functions.

4.3 A larm

Functions of DVR in alarm operation include: motion detection, video masking, video loss, Abnormality.

4.3.1 Motion Detection

motion detection alarm will be triggered and activate corresponding functions. Note: Advanced key is the same as the right mouse button.

Through video image analysis, when the system detects motion signals with the preset sensitivity, the

Figure 4.4 Motion Detection

【Channel 】Select the channel to set up motion detection area;

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【Enable】Highlight ■ to enable t he Motion Det ecti on function. C orrespondi ng s ettings c an only b e

defined after Enable is ticked;

【Sensitivity】【Region】Click Setting to enter the area which is divided into PAL22X18. Colored areas are the areas

covered by motion detection while dark areas are not covered. Set areas as Figure 4.5. Hold down the left mouse button to toggle the grid blocks. （All areas default to covered）

【Arm/Di sarm Schedul e】 set up as in Figure 4.6. Recording can be scheduled weekly or in a general calendar. Each day is divided into four ti me sec tions. T he time r ange will take effec t only if th e checkbo x ticked.

Six settings based on sensitivity level;

Figure 4.5 Set Area

DVR trigger s m otion det ec ti on alar m s ignal onl y dur i ng the tim e per iods

■ befor e the time r ange is

Figure 4.6 Time Range Setup

【Time Interval】Within the scheduled time interval, if there are several occurrences, the detection only

triggers alarm in sequence;

【Alarm Output】When motion occurs, the setting will activate corresponding external devices

connected to the alarm output port;

【Delay】Indicate the extended time for which the alarm will continue after the alarm ends, ranging from

10~300 seconds；

【Recording Channel】Select the desired recording channel (Can be ticked). When alarm is triggered,

the system will activate the recording signal on that channel;

Note: T o perform corresponding video recording, it requires the settings in 【Record Settings】

activate test recording in the defined time periods

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【Auto Sequence】Highlighted ■ indicates i t is s elected. When alarm signal is pr esent, the s el ected

channel wi ll start single-screen auto sequence preview. The inter val for aut o sequence is defined in

【Snapshot】Select the desired recording channel (Can be ticked). W hen alarm is triggered, the

system will activate a snapshot signal on that channel；

Note: T o perform the corresponding snapshooting, it requires the settings in 【Record Settings】

activate test recording in the defined time periods

【PTZ Linkage】When alarm occurs, the PTZ on the defined channel will coordinate the action. Set it as

shown in Figure 4.7；

Note: To coordi nate PTZ , you need to set param eters for pr eset points, poi nt-to-point patrol, and

auto sequence in 【Quick Launch】>【PTZ Control】

【System Settings】>【Auto Sequence Settings】；

Figure 4.7 PTZ Linkage

【Video Dela y】After the al arm status ends , the alarm r ecording will continue for an extended ti me,

ranging from 10~300 seconds；

【Screen Prompt】The on-screen alarm information prompt pops up on local display；【EMAIL Notification】Highlight ■ indicates that email notification will be sent to the user when alarm

occurs.

Note: EMAIL Notification requires appropriate settings in 【Netwo rk Service】.

【Beep】 The device gener at es tw o lon g bu z z er beeps when alarm occ ur s .

4.3.2 Video Blind

When the video im age is affected by external c onditions such as dim li ght and reaches the sensiti vity setting, it will trigger the video blind alarm and activate coordinating functions. Note: Advanced key is the same as the right mouse button.

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Figure 4.8 Video Blind

To set: refer to Chapter 4.3.1 Motion Detection.

4.3.3 Video Loss

When DVR is unable to receive a channel video signal, it will activate the video loss alarm and coordinate functions. Note: Advanced key is the same as the right mouse button.

Figur e 4. 9 Vid eo Loss

To set: refer to Chapter 4.3.1 Motion Detection.

4.3.4 Abnormality

Analyze and test certain hardware and software in current system. When detecting exceptional events, the unit makes corresponding responses such as screen prompt, buzzer beep, etc.

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Figure 4.10 Abnormality

【Event Type】 Select the exceptional event in the drop-down list for testing

【Enable】Highlight ■ to enable E xception Handling function. Settings can onl y be activated after

Enable is ticked;

【Screen Prompt】The on-screen alarm information prompt pops up on local display；

【Buzzer】 The device generates two long buzzer beeps when the alarm sounds.

4.4 System Settings

To set various function parameters in DVR: general settings, enco ding sett ings, net wo rk settin gs, network service, output modes, PTZ settings, serial port settings, and auto sequence settings.

4.4.1 General Settings

Figure 4.11 General Settings

【Sy st e m T i me 】Set DVR’s current system date and time；

【Date Format】Select the date display format: Y/M/D, M/D/Y, or D/M/Y；

【Date Separator】Select the separators in the date format；

【Time Format】Select 24 hour or 12 hour time format；

【Language】Currently support 14 languages：English, Finnish, French, German, Greek, Italian,

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Japanese, Polish, Portuguese, Russian, Spanish, Thai, Chinese, and traditional Chinese

【HDD Full】Select Stop: When the installed storage disk is full, it will stop recording；

Select O verwrite: When the installed storage disk is full, it will continue recording and

overwrite the oldest video files;

【DVR No.】To be used when multiply DVRs are controlled by one remote control, press the address

key on the rem ote c ontr ol and i nput c on trol addres s tha t m atc hes the l oc al de vice s eri al number of corresponding DVR to enable remote operation；

【Video Standard】Support PAL and NTSC formats；

【Standby Time】To set in menu the standby time from 0-60. 0 indicates no setting for standby；

【Daylight Savings Time】Chec k off the Da ylight Savings Time, then click Settings button to show

Figures 4.13 and 4.14. Set the start and end time of Daylight Saving Time by Week or Date.

Figure 4.12 Daylight Saving Time Settings (by Week)

Figure 4.13 Daylight Saving Time Settings (by Date)

4.4.2 Encoding Settings

Set video/audio encoding parameters, including image parameters for v ideo files and remote monitoring. Set encoding settings of each independent channel in the left section and parameters for sub-coding stream in the right side section. Dual stream uses one high bit-rate stream for local HD storage to support D1/HD1/CIF/QCIF codes and another low bit-rate stream (QCIF code) for network transmission, while taking care of local storage and remote network transmission in the meantime. While the network bandwidth is limited, dual stream covers both image quality and transmission quality, practically breaking through the network bottleneck. It flexibly picks stream format in accordance with the available netw ork bandwidth to achieve high defi nition stor age and transm its back-end l ow stream through networ k. Note: Main applications of substream: to perform multi-channel live monitoring and mobile phone monitoring when the network connection is limited.

Page 37

Figure 4.14 Enc oding Setti ngs

Independent Channel Encoding Settings

【Channel】Select Channel No.；【Compression】Standard H.264MP；【Resolution】Show resolution types in D1/HD1/CIF/QCIF；【Frame Rate】Adjustable. Real-time video standards： PAL – 25FTP, NTSC – 30FTP；【Frame Rate (FPS)】May limit code stream. Variable stream. Under variable stream, 6 levels of image

quality are available for selection;

【Bit Rate type】Set Bit Rate to change picture quality. While the capacity of related devices allows, the

bigger the bit rate, the better the picture quality;

Bit rate reference span: D1(512~2560kbps), HD1(384~2048kbps), CIF(64~1024kbps),

QCIF(64~512kbps)

【Audio/Video】When all checkboxes are ticked, the video file has multiplex ed A/V stream；

Sub-stream Settings

Sub-stream is m ainl y used on the cli en t -s id e m oni toring or m obi le applicati ons .

【Channel No.】Select Channel No. first, then tick the audio and video below to enable.

The proc edur es to set parameters for resoluti on, fr ame rate, s tream c ontrol and bi t rate ar e the sam e

as setting in an individual channel.

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4.4.3 Network Settings

Figure 4.15 Netw ork Settings

【Net Card】May choose from wired or wireless network cards；【Obtain IP Address Automatically】Obtain IP address automatically (not recommended)；

Note: Installation of DHCP server is required in advance

【IP Address】Set DVR’s IP address. Default IP address： 192.168.1.10；【Subnet Mask】Set subnet mask. Default subnet mask settings：255.255.255.0；【 Gateway】Set Default Gateway for the device. Default setting：192.168.1.1；

【DNS Settings】DNS ser ver, anal yzes and i denti fies the IP address provided b y your l ocal network

provider. Restart the system after set the address；

【Media Port】Default is 34567；【HTTP Port】Default is 80；【Network High Speed Download】Network high speed download；【Network Transmission Strategies】Three strategies：Self-adaptive, Picture Quality Preferred, Fluency

Preferred. Depending on the settings, network transmission will automatically adjust the bit rate. Self-adaptive strategy balances the quality and fluency, providing fluent transmission without compromising too much on the quality. Fluency Preferred and Adaptive strategies will only take effect when sub-stream is enabled. In the case that sub-stream is not enabled, Quality Preferred sets the priority according to the network quality.

4.4.4 Network Service

Configure ad vanced netw ork functions . Select Networ k Ser vice options and c lic k Settings or double

click a service option to configure the parameters.

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4.16 Network Serv ice

【PPPoE Sett i ngs 】

Figure 4.17 PPPOE

Enter PPPoE user ID and password provided by ISP（Internet Serv ice Provider）. Sav e a n d r e st a rt t he

system. After res tart, DVR wi ll autom aticall y connect the netw ork using P PPoE. Upon succ essful network connection, the IP in 【IP Address】 will be changed automatically to the assigned dynamic WAN IP

address.

Operations：After dialling up PPPoE successfully , look up in 【IP Address】 for the current IP address

of the DVR. Use this IP address to access the unit from the user port. 【NTP Settings】

Need to install NTP service on local PC.

Figure 4.18 NTP Settings

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Server IP: Enter the IP address of the PC on which the NTP server is installed; Port: The default NTP port is 123. It may be set using the actual NTP server port settings; Time Zone: London GMT+0 Berlin GMT +1 Cairo GM T +2 Moscow GMT +3 New Delhi GMT +5

Bangkok G MT +7 HK/Beiji ng GMT +8 Tokyo GMT +9 Sydne y G MT +10 H awaii GMT-10 Alaska GMT-9 Pacific Time GMT-8 US Mountain Time GMT-7 US Central Time GMT-6 US Eastern Time

GMT-5 Atlantic Time GMT-4 Brazil GMT-3 Mid-Atlantic GMT-2；

Synchronization Interval：Time synchronization interval with NTP server. Default is 10 minutes.

【EMAIL Settings】

In the case of alarm events or alarm snapshots, notifications and snapshots will be sent to the specified

email address.

4.19 EMAIL Settings

SMTP Server：Email server address which could be an IP address or a domain name (a domain name can only be identified after the confirmation of the correct DNS settings)

Port：Email server port number； SSL：Whether the server requires SSL (Secure Socket Layer）encryption to log in； User Name: The email server user name you applied for;

Password：Password corresponding to the user name； Sender: Set email sender’ s EMAIL address; Receiver：In the even t of an alarm , notificati on is sent via emai l to speci fied receivers. Up to t hree

recipients are allowed；

Title: The content of Email subject is able to be customized.

【IP Filter Settings】

Choose the White List to enter the IPs allowed to access the DVR. The list supports 64 IP settings; Choose the Black List to block IPs which are not allowed to log in to the DVR through network. The list

also supports 64 IP settings;

Tick the checkbox to delete the IP setting.

Note: If both lists contain the same IP address, Black List takes the priority.

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：

【DDNS】

Figure 4.20 IP Filter Settings

Figure 4.21 DDNS Settings

Identify server using dynamic domain name.

Local Domain Name：The domain name registered with DDNS service provider； Server Domain Name Port

DDNS access port number；

User Name：The account name registered with DDNS service provider； Password：The account password registered with DDNS service provider；

After the DDNS is success fully configured and enabled, you ma y access the DVR by enteri ng your

registered domain name directly in the IE address bar.

Note: DNS must be set up properly in the Network Settings

【FTP Settings】

The domain name of the DDNS；

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In the event of an alarm, or alarm linkage video recording or snapshot, FTP is used to upload the video

and snapshot to the specified FTP server.

Figure 4.22 FTP Setti ngs

【Enable】：Highlight ■ to enable the settings；

【Server IP】：IP address for the FTP server 【Port】：FTP port number. The default port is 21 【User Name】：Permitted FTP user name 【Password】：Corres ponding user password 【Maximum File Length】：The maximum size of each uploading file pack. The default is 128M 【Remote Directory】：Directory of the uploading files

【ARSP Setti ng】

【Alarm Server】

Figure 4.23 ARSP Setti ngs

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Figure 4.24 Al arm Ser v er

Figure 4.25 Wireless Server

【Enable】Choose Enable to make all settings available.

【Type】Dial type,default AUTO 【Wir eless AP】3G acc es s point 【Di al Number】3G Dial Numb er 【User Name】User name of 3 G 【Password】Passw ord of dial user 【IP Address】IP addr ess,got from dial

【UPnP】

UPnP protocol automatically forwards port mapping on the router. When using the

function, make sure that the UPnP on the router is enabled.

Page 44

Figure 4.26 UPnP Settings

【Enable】Highlight ■ to enable the UPnP func tion. Settings can onl y be a ctivated after Ena ble is

ticked;

【HTTP】：Router will automatically assign a port number to the device. Need to enter the port number

to start an IE browser

【TCP】：

software will go through this port

【MobilePort】：Router will automatically assign a port num ber to the device. Mobile monitoring is

implemented through this port

【WIFI】

DVR connect to wireless router via WIFI module, then to visit it through IP address, the precondition

of using this function is to make sure the DVR have connected with W IFI modern.

Router will automatically assign a port number to the device. Monitoring using client

Pic 4.27 WIFI

configure

Page 45

【

Search】：click【search】to

search all the available wireless device in current range.

【enable】：tick it to enable firstly, then go for further setting. 【auto obtain IP address】：tick it to enable, device will auto obtain a WIFI IP. 【SSID】：wireless LAN name, auto match to the wireless device u connected. 【Password】：wireless network password of router；【IP address】: to set the IP address of device, default is 192.168.1.12 【subnet mask】:set subnet mask of device, default is 255.255.255.0 【gateway】：set gateway of device, default is 192.168.1.1

【RTSP】

To do surveillance via cross-browser (Safari, Firefox, Google chrome ) and VLC software. This

function only for monitor but can not control the device.

Pic 4.28 RTSP

setting

【Enable】：■ means enable, tick it firstly before setting. 【Port】：the default port is 554.

Cloud】：

PMS】：

Figure4.29 Cloud Setting

Page 46

Figu re 4. 3 0 P MS S et ti n g

Page 47

4.4.5 Output Mode

Configure the parameters for video output signals, including pre-output mode and encoded output

mode.

Pre-output: Pi ctur e m ode for l oc al pr e view, includi ng c hannel nam e, ti m e ti tl e, channel ti tl e, rec ordi ng

status, alarm status, video streaming, transparency, area coverage;

Encoded output: Picture mode for network monitoring and v ideo file, including channel name, time title, channel ti tle, rec ording stat us, alarm status , video stream ing, tr ansparency, area co verage, tim e title and channel title.

Figure 4.31 Output Mode

【Channel Title】Click channel name Change button to enter channel name menu and change Channel Name (support up to 16 Chinese characters or 25 English alphabet letters)；

【Time Display】Highlight ■ sign to display system date/time on monitoring screen；

【Channel Title 】Highlight ■ sign to display system channel number on monitoring screen；

【Record Status】Highlight ■ sign to display system recording status on monitoring screen；

【Alarm Status】Highlight ■ sign to display system alarm status on monitoring screen；

【Video Streami ng Information】Highlight ■ sign to di splay video streami ng informati on on the 9th screen in 9-screen preview；

【Transparency】Select the transparency of the background image ranging from 128~255；

【Resolution】Set display resolution；

【Channel】Select channel number to set encoded output；

【Region Cover】Highlight . Select Area Coverage nu mber button and cli ck Set button to enter

the corres ponding cha nnel. Us er can use t he mouse to cho ose co verage ar ea of any size (covered areas for video output are displayed as dark blocks）；

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【Time Display】 and 【Channel Title】 set the display position for Time Title and Channel Title.

4.4.6 PTZ Settings

【Channel】Select input channel for dome camera；

Figure 4.32 PTZ Settings

【Protocol】Select proper dome camera protocol for corresponding brand and model (e.g.：PELCOD)

【Address】Set address for the corresponding dome camera. The default is 1 （Note：The address set

here must match the dome camera address or the dome camera cannot be controlled）；

【Baud Rate 】 Selec t the dom e c am era b aud r ate t o contr ol PT Z and c am era on the correspondi ng channel. The default is 115200；

【Data Bits】Available options: 5-8. The default is 8 bits；

【Stop Bits】Two options are 1 and 2. The default is 1；

【Parity】Includes odd parity, even parity, parity flag, none parity. The default is None.

4.4.7 Serial Port Settings

Figure 4.33 Serial Port Settings

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【Function】 Or dinar y serial port is used for serial debug and upgrad e, as well as certain serial port peripherals；

【Baud Rate】Select the appropriate baud rate length；

【Data Bits】Available options: 5-8；

【Stop Bits】Two options are 1 and 2；

【Parity】Includes odd parity, even parity, parity flag, none parity.

4.4.8 Auto Sequence Settings

Set screen auto sequence display . Highlight  to enable the mode. Available selections include single mode auto sequence such as single screen, 4-screen, 9-screen, and 16-screen or mixed mode auto sequence.

Figure 4.34 Auto Sequence Settings

【Interval】Set time interval for auto sequence screen switch. Setting range is 5-120 seconds；

【Return AfterFinnished】When alarm ends, return to multi-screen preview

Note：In preview mode, click the icons sequence（

4.5 Management Tools

Management Tools menu i ncludes: Disk M anagement, User M anagement, Online Users, Output Adjustment, Auto Maintenance, Restore Default, System Upgrade, and System Information.

4.5.1 Channel Management

indicates the auto sequence is on, and indicates off）.

*Remark：all series product support this function.

Digital manage including digital channel, channel status, and channel mode (Remark: there is only analog mode if device is under full analog mode):

/ on upper right corner of the page to turn on/off the auto

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Channel mode:

Pic — 4.35channel manage interface

Remark: this series of product with full analog channel mode, hybrid mode and full digital mode , and different model wi th different channe l mod e, u ser can shift the mode freely if necessary.

4.5.2 Hard Drive Management

Hard Dri ve C onfiguration. T he menu shows c urrent disk information inc luding the number o f disks connected, access interfac e, type, status, and aggregate capacit y. Hard Drive Operation, i ncluding: set read/writ e disk, read-onl y disk, redundan t disk, di sk form at, and error r ecovery. Select the hard dri ve and click the functional keys on the right side to execute.

Note: Read/Write Disk: May read and write data; Snapshot Disk: Image storage disk. May read and write data;

Read-only Disk: The device can only read data from but not write onto the disk;

Page 51

Redundant Disk: If there are already read/write disks, redundant disks will duplicate the video files.

Figure 4.36 Hard Drive Managment

4.5.3 User Management

Manage local user permissions. Note: 1. All of the below us er names and group names may have a ma ximum of 8 char acters. T he

beginning and the end of the string cannot be left blank while spaces are allowed between character s. Legitimate characters: Alphabet letters , numbers, undersc ores, hyphens, and dots . Other characters are not allowed;

2. Ther e are no limit to the number of users and groups. Us er groups can be added or deleted based on us er's need: Fac tory default has tw o levels: us er\admin. User can set his own gr oup attributes. Members of a group can specify any functional rights permitted in the group;

3. User Management adopts group and us er two-l evel structure. T he group and the us er cannot share the same name. Each user must belong to a group and only to one group.

Figure 4.37 Us er Managem ent

【Modify User】Modify th e attr i butes of an exis ting user ；【Modify Group】Modify the attri bu tes of an existi ng user grou p；

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【Modi fy P as sw ord 】Modif y user pas sword. P asswor d can b e set to 1-6 letters. The

begi nning and end of th e pass word cannot b e left bl ank while s paces are all owed b etween letters.

Note: User with administrator rights is able to change not only his own password but also

other users' passwords.

Figure 4.38 Modify Password

【Add User】Add gr oup m em bers and s et user p erm i ssi on as shown i n Fi gur e 4.31. Enter Add User menu, input user name and pass word, sel ect the belonging group, and sel ect wheth er the n ame c an be

shared. Shared means that the account can be used by multiple users simultaneously.

Once the bel onging gr oup is s elec ted, the us er per m i ss ion c an only be a subs et of that gr ou p. It c an not overpass the permission attribute of the group.

For the convenience of user management, we recommend setting the permission for regular users at a lower level than for advanced users.

Figure 4.39 Add User

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【Add Group】Add a new user group and set group permissions as shown in Figure 4.32. There are 36 permission items to choose from, including Device Shutdown, Live Surveillance, Playback, Recording

settings, Video Backup, etc.

Figure 4.40 Add Group

【Delete User 】Del ete e xisting us er. In Fi gure 4 .29, s el ect the us er t o b e dele ted. C li c k Delete Use r button;

【Delete Group】 Delete existing group（make sure there is no user in the group）. In Figure 4.29, click Delete Group button to show Figure 4.33. Select the group to be deleted and click Delete button.

Figure 4.41 Delete Group

4.5.4 Online User

View information on the network users connected to the local DVR. You may also disconnect the selected network users（by tick √ in checkbox). The account will be frozen until the next reboot.

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Figure 4.42 Online User

4.5.5 Output Adjustment

Same as “3.5.7 Output Adjustment”.

4.5.6 Auto Maintenance

User can s et t hei r ow n sc hedul e to au tom ati cal l y restart the system and delet e the fi l es w ith s et ti m e limit.

Figure 4.43 A uto Mai ntenance 【Auto On/Off Time】：Set timer to automatically turn on and off the DVR.

4.5.7 Restore Default

Restore the system to factory default configuration (may select in the menu specific items that need be restored).

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Figure 4.44 Restore Default

4.5.8 System Upgrade

Figure 4.45 System Upgrade

【Upgrade Position】Select USB interface；【Upgrade File】Select the file being upgraded.

4.5.9 Device Information

Provide device information on DVR interface for clients' convenience

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Figure 4.46 Device Information

4.5.10 Import/Export Export current log setting，import the new setting.

Figure 4.47 Import/Export

4.6 System Information

Display DVR information on: Hard drive, Streaming statistics, Log, and Version Information.

4.6.1 Hard Drive Information

Display the status of the installed hard disk, including the ty pes of the disks, aggregate size, free space, and recording time.

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Figure 4.48 Hard Drive Information

Tip: In H ard Dr i ve Infor m ation, ○ means the dis k works proper l y, X indicates a fai l ure, and – means not installed. If the user needs to repl ace a bad dis k, shut down the de vice befor e removing the bad di sk

and install the new one.

An asterisk “*” after the disk number indicates that it is the current work disk (e.g., 1*). If the corresponding disk is damaged, there will be only "?" marks in the information.

4.6.2 BPS

demonstrates the change in streaming.

Live display video stream (Kb/S) on the channel and disk space used (MB/H). The oscillogram

Figure 4.49 BPS

4.6.3 Log

View system log based on the search method setup.

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Log is categor ized into: s ystem operation, configuration, data mana gement, alar m event, recordi ng operation, user management, and fi le management. To search the log by time peri od, press the Search button. The s ystem wi ll dis play the log in table for mat (eac h page contains 128 lines ). Press Page Up or Page Down to turn the page and Clear to empty all logged information.

Figure 4.50 Log

4.6.4 Version Information

Show basi c infor mati on on the de vice, inc luding har dware infor mation, s oftwar e version an d releas e time.

Figure 4.51 Version Information

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4.7 System Shutdown

See Chapter “3.18 System Shutdown”.

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Chapter 5: Cloud Technology Basic Operation

5.1 Cloud technology monitor

Cloud technology make the device one step on net, greatly bring convenience for customer to

monitor via wide area network, this technology is using the serial no to visit device.

*Remark：the device that using cloud technology should be in the WAN( Wide Area Network ) firstly.

� Check the connecting status of cloud technology

Connect device to WAN firstly, then enter

successfully connect to the cloud server or not.

【Main

menu】>【Info】>【Version】to

check whether the device

Connect failed interface successfully connect

Pic 5.1 cloud technology server connection

status

interface

� Log in cloud server

Visit http://xmeye.net to see below log in page, it devided into two mode: by user and by device, user can base on their need to log in freely.

*Remark: to log in “by user”, the user need to register at the first time.

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Pic.5.2 Log in by cloud server

� Log in by user

Customer use their registered user name and password to log in, will see below interface

Pic 5.3 cloud technology operation interface

Device manage

Mainly use to add device, click “add”to add the serial number of device to be monitored.

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Pic 5.4 device manage

interface

Pic 5.5 add interface at device

manage

*Remark：in pic 5.5, the user name means the user name of monitored device,

means the password of related

user.

password

My Device

Mainly show all the added device here, click the on-line device name, can access to control this device accordingly.

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*Remark：the icon of“ ” means offline, the device do not connect to server

� Log in by device

Pic 5.6 monitor page - log in by

user

successfully.

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Pic 5.7 interface of log in by

device

Input the serial number of device and the verify code to monitor and control the device directly.

Pic: 5.8 monitor page - log in by

device

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Chapter 6 F AQ and Ma intenance

、

6.1 FAQ

headquarters for assistance. We are more than happy to assist.

If you encounter a pr oblem not lis ted below, please contact your l ocal c ustomer service or call our

Q: DVR will not start after power-on

A: Possible cause: 1 Input power is not correct 2 Switching power supply has bad wire connection 3 Switching power supply is damaged 4 Upgrade error 5 Damaged hard drive or hard drive cable 6 Front panel failure 7 DVR motherboard failure

Q: DVR restarts automatically few minutes after being turned on or freezes frequently

A: Possible cause: 1 Input voltage unstable or too low 2 Hard drive has bad tracks or damaged cable 3 Switching power supply has insufficient power 4 Front-end video signal is unstable 5 Poor ventilation; excessive dust; poor operating ambience 6 DVR hardware failure

Q: Hard drive not detected after startup

A: Possible cause: 1 Hard drive cable is not connected 2 Hard drive cable is damaged 3 Hard drive is damaged 4 Bad motherboard SATA port

Q: No video output on one or more channels

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、

A: Possible cause: 1 Program not compatible. Re-upgrade with right program 2 Image brightness becomes 0. Restore default settings 3 No v ideo signal input or signal too weak 4 Has channel privacy mask (or screen view blocker) set up 5 DVR hardware failure

Q: Real-time vide o problems, such as severe distortion on vide o color and brightness.

A: Possible cause: 1 When using BNC output, if NTSC and PAL format selection is incorrect, video image

becomes black and white 2 DVR and monitor impedance mismatched 3 Video tra ns m iss ion di stance i s too far or video signal atte nuates to o m uc h in tr ans m ission

line 4 DVR color and brightness settings are incorrect

Q: Local playback search finds no video

A: Possible cause: 1 Hard drive cable or jumper error 2 Hard drive is damaged 3 Upgraded with a program different to the original program in the system 4 The video being searched has already been overwritten 5 Recording function is not turned on

Q: Local search returns blurred video

A: Possible cause: 1 Video quality setting is too low 2 Progr am data read error ; Video stream ing very low; Ful l screen m osaic during pla yback.

Usually DVR will return to normal after restart 3 Hard drive cable and jumper error 4 Hard drive malfunction 5 DVR hardware failure

Q: No sound in monitoring

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A: Possible cause:

、

1 Not equipped with active pickups 2 Speakers not switched on 3 Audio cable damaged 4 DVR hardware failure

Q: Audio in monitoring but none in playback

A: Possible cause: 1 Setup error: audio option is not turned on 2 Corresponding channel is not connected to video. Video plays back intermittently with blue

screen

10、 Q: Time display is not correct

A: Possible cause:

1 Setup wrong. 2 Bad battery connection or power low 3 Crystal resonator not working properly

Q: DVR cannot control PTZ

A: Possible cause:

1 Front-end PTZ malfunction 2 PTZ decoder settings, wiring, or installation is incorrect 3 Incorrect cable wiring 4 PTZ settings in DVR are incorrect 5 PTZ decoder and DVR protocol do not match 6 PTZ decoder and DVR address do not match 7 When connected with multiple decoders, PTZ decoder needs to add a 120 ohm resistance

to elimi nate the refl ec tion and impedanc e m atchi ng between the far ends of A/B c ables , or

PTZ control will be unstable 8 Distance too far

Q: Motion detection does not function

A: Possible cause: 1 Time period settings are not correct

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2 Incorrect settings for motion detecting areas

、

3 Sensitivity sets too low 4 Hardware of certain versions have limits

Q: Cannot log in from client end or through WEB

A: Possible cause: 1 Client cannot install or normally display whether the OS is Win98 or Win me: We

recommend upgrading to version Win2000 SP4 or higher, or installing an earlier version of

the customer software.

2 ActiveX control is disabled 3 Version dx8.1 or higher is not installed. Upgrade video card driver 4 Network connection error 5 Network setup error 6 Incorrect user name and password 7 Version of client software does not match the program version of DVR

Q: No video image or only mosaic on network preview and video playback screen

A: Possible cause:

1 Insufficient network bandwidth 2 Client’s PC may have resource constraints 3 DVR may have the area masked or privacy protection on the channel 4 The user logged in has no monitoring permission 5 The quality of the real-time DVR video output is poor

Q: Unstable network connection

A: Possible cause:

1 Unstable network 2 IP address conflict 3 MAC address conflict 4 Bad network card in PC or DVR

Q: Burn/USB backup error

A: Possible cause:

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1 Burner shares the same cable with hard drive

、

2 Excessive amount of date occupies too much CPU resource. Stop recording before backup 3 The amount of data exceeds the device capacity and results in burn error 4 Incompatible backup device 5 Backup device damaged

Q: Keyboa rd cannot control DVR

A: Possible cause: 1 DVR serial port settings are incorrect 2 Address incorrect. 3 Insufficient power to support multiple transformers. Need to provide separate power supply

to each transfer. 4 Transmission distance is too far

Q: Cannot disarm the alarm signal

A: Possible cause:

1 Alarm settings are incorrect 2 Alarm output turned on manually 3 Input device malfunction or incorrectly connected 4 Problem with certain versions of the program. Upgrade the program to solve problem.

Q: Alarm is not functioning

A: Possible cause: 1 Alarm settings are incorrect 2 Incorrect alarm cable wiring 3 Incorrect alarm input signal 4 The alarm device is connected to two loop circuits simultaneously

Q: Remote control is not functioning

A: Possible cause: 1 Remote control address incorrect 2 Remote control is out of operating range or angle 3 Battery in the remote control is out of power 4 Remote control or DVR front panel is damaged

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、

Q: Saved recording is short

A: Possible cause:

1 Excessive streaming due to poor quality of front-end camera, dirty lens, camera installed in

backlight, or incorrect aperture adjustment 2 Insufficient hard drive capacity 3 Damaged hard drive

Q: Downloaded file will not play

A: Possible cause: 1 Media player is not installed 2 No graphic accelerator software version DX8.1 or higher is installed 3 PC does not have DivX503Bundle.exe plugin installed to playback in MEDIA PLAYER after

the file is converted to AVI format 4 winxp OS needs to install plugins DivX503Bundle.exe and ffdshow-20041012.exe

Q: Forget password for advanced l ocal menu or network operation

A: Solutions:

1 Please contact your local customer service or our headquarters for assistance. We can

help you to fi nd the sol ution bas ed on the d evice m odel and program vers ion infor mati on

that you provide.

Q: Can not see the preview picture the digital channel

A: Solutions: 1 Did not add device 2 The device of related channel was not enable 3 The device of related channel was not selected. 4 The selected device did not connect to video sources 5 The channel title of selected remote device is not exist. 6 Stream for remote channel was set by extra stream. 7 User name & password not matched 8 directly input with IP address or port No. incorrectly when adding device. 9 The resolution of added device is too large to display by the monitor.

25、 Q: Click “search” why not search out any of the device.

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、

A: Solutions: 1 There is no other device exist in the local area network 2 The subnet mask setting incorrectly on Network settings.

Q: The snapshot at alarm function was enable, why not catch picture

A: Solutions: 1 HDD manage without partition for snapshot. 2 Partition for snapshot is 0. 3 The snapshot function is not enable on record -> storage of related channel.

27、 The time shows on digital channel is not the same as local side:

Enable the time synchronous function of digital channel.

28、 Can not see preview picture of analog channel

A:Solutions

1 The camera did not connect to video interface

2 The device did not connect to video source

3 Video source is broken.

29、Picture will be frozen when multi-connection and shift devices.

Picture come out from digital channel need few seconds, shift device means to show new picture,

so it needs several seconds to buffer.

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6.2 Mai ntenance

1 In a dam p en vironm ent, dus t o n ci r cui t board m ay resul t i n shor t cir cuits, affect the normal

operation of the D VR, and even dam age the DVR. For long-term stable operat ion of the

DVR, brush off the dust on the circuit board, connectors, fans, and DVR case regularly. 2 Keep the equipment well grounded to avoid the interference to video/audio signal and

protect the DVR from damage caused by static or induced voltage. 3 Do not pl ug/unplug A/V cabl e, RS-232, and RS-485 wi th the power on, or i t could easil y

damage these ports. 4 If pos sible, do not use T V set on DVR’s local video output ( VOUT ). Otherwise, it could

easily damage the video output circuit in DVR. 5 Do not turn o ff the power switc h to shutdow n the D VR. Use t he shutdow n fun ction i n the

menu, or on/off button on the fron t panel (hol d it down for 3 s econds) to turn off the DVR

power automatically and prevent damage to the hard drive.

6 Keep the DVR away from heat sources or hot lplaces. 7 Keep the area around the DVR well ventilated.

Regular system inspection and maintenance are required.

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Appen di x 1. Mouse Op er at i ons

This document uses the mouse with a right-hand ed configur a tion as

This device supports a mouse with USB interface.

Operation Functions

During playback, double click a file in the video list to replay.

Left double

click

Left click

mouse

Right click

mouse

Double click on the playback image to zoom in or out of the screen During pre view, double cl ick a channel to di spl ay it in ful l screen. Doubl e c lic k again to return to multi-screen

Select corresponding function in menu page

Pops up desktop quick launch menu in preview page Quick launch menu for current function during menu operation

an example

Scroll Wheel

Mouse

Movement

Mouse Drag

Turn the mouse scroll wheel to increase/decrease value in a number box Switch among options in combo box Page up or down in list box Select the contr ol under current coordinates or an item within the control to move it Set areas for motion detection Set areas for surveillance coverage

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Appendix 2. Hard Drive Capacity Calculation

When i nstalling the DVR f or the first time, make sure wheth er the DVR has i nternal hard drives

mounted. Pay attention to the jumper when installing an IDE hard disk;

1、 Hard disk capacity

The DVR sets no limit on hard disk capacity. Choose a disk 10G or more. For better

operation stability, we recommend the use of hard disks ranging from 120G~250G.

2、 Choose the aggregate capacity of the hard disks Formula for calculating the capacity of a hard drive: To tal hard drive capacity（M）= number of channels × recording time desired (in Hours) × use of

disk space each hour (M/Hour)

Similarly, we can derive a formula for calculating recording time:

Recording Time (Hour) =

The DVR uses MPEG4/H.264 compression technology and has a wide dynamic range. When

calculating the hard disk capacity, it should use the estimated size of the files generated each hour on each channel based on bit stream statistics.

For example:

Using a 500G hard drive and recordi ng in real-tim e CIF quality can sustain appro ximately 25

days. Use of hard di sk space per hour for recordi ng on a single channel is 200M/Hour. When recordi ng 24 hours continuous ly in real-ti me CIF quali ty on 4 channel s, the da ys it can las t are: 500G/(200M/H X 24 hours X 4 channels) = 26.

Use of disk space each hour (M/Hour) × number of channels

Total HD Capacity (M)

Page 75

Smartwares DVR528S operation manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Chapter 1 Introduction

1.1 Product Overview

1.2 Main Features

Chapter 2 Unpacking Inspection and Cable Connections

2.1 Unpacking

2.2 Rac k mou n t

2.3 Front Pane l

2.4 Connection Diagram

2.5 Audio/Video IO Connections

2.5.1 Connec t Video Input

2.5.2 Selection and Connection of Video Output Devices

2.5.3 Audio Signal Input

2.5.4 Audio Output:

Chapter 3 Basic Operation

3.1 Turn Power On

3.2 Turn Power Off

3.3 Log i n

3.4 Preview

3.5 De sktop Quic k La unch

3.5.1 Main Menu

3.5.2 Video Playback

3.5.3 Recording Control

3.5.4 PTZ Control

3.5.5 Image Color

3.5.6 Output Adjustment

3.5.7 System Shutdown

3.5.8 Page Switch

Chapter 4 Main Menu

4.1 Mai n Menu Navigation

4.2 V id eo Recordi n g Function s

4.2.1 Recording settings

4.2.2 Video Playback

4.2.3 Video Backup

4.3 A larm

4.3.1 Motion Detection

4.3.2 Video Blind

4.3.3 Video Loss

4.3.4 Abnormality

4.4 System Settings

4.4.1 General Settings

4.4.2 Encoding Settings

4.4.3 Network Settings

4.4.4 Network Service

4.4.5 Output Mode

4.4.6 PTZ Settings

4.4.7 Serial Port Settings

4.4.8 Auto Sequence Settings

4.5 Management Tools

4.5.1 Channel Management

4.5.2 Hard Drive Management

4.5.3 User Management

4.5.4 Online User

4.5.5 Output Adjustment

4.5.6 Auto Maintenance

4.5.7 Restore Default

4.5.8 System Upgrade

4.5.9 Device Information

4.6 System Information

4.6.1 Hard Drive Information

4.6.2 BPS

4.6.3 Log

4.6.4 Version Information

4.7 System Shutdown

6.1 FAQ

6.2 Mai ntenance

Appen di x 1. Mouse Op er at i ons

Appendix 2. Hard Drive Capacity Calculation