Before you use the SMART Response™ interactive response system, please read and
understand the safety warnings and precautions described in this guide. These safety
warnings and precautions instruct you in the safe and correct operation of the system
and its accessories so you can prevent injuries to yourself, others or damage to the
equipment. You must always ensure that the SMART Response interactive response
system is being used correctly.
N O T E
If you own a SMART product other than a SMART ResponseXE interactive
response system, refer to the user’s guide that came with your product for
relevant warnings and maintenance instructions.
Safety information
W A R N I N G
l Failure to follow the installation instructions that ship with the SMART
product could result in personal injury or damage to the product.
l When using the SMART Response interactive response system with a
SMART Board™ interactive whiteboard and projector, do not stare into the
beam of light created by the projector. Instruct children not to look in the
direction of, or stare at, this beam of light.
l Ensure that any cables extending across the floor to your SMART product
are properly bundled and marked to avoid a trip hazard.
l To reduce the risk of fire or electric shock, do not expose the components
to rain or moisture.
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|I M P O R T A N T IN F O R M A T I O N
C A U T I ON
l Use only the batteries provided or equivalent replacements. Do not attempt
to recharge the batteries.
l Do not install batteries with the polarity (+/–) reversed.
l Do not dispose of batteries in a fire or incinerator.
Dispose of batteries according to the laws and regulations of your region. If
you do not know the applicable rules for your region, consult the battery
manufacturer.
l Never use abrasive erasers or harsh chemicals when cleaning SMART
Response interactive response system hardware.
l Do not open the receiver or clicker units to attempt repairs. Refer all
service to authorized SMART service personnel.
I M P OR T A N T
l You must connect the USB cable that came with your SMART product to a
computer that has a USB compliant interface and that bears the USB logo.
In addition, the USB source computer must be compliant with CSA/UL/EN
60950 and bear the CE mark and CSA and/or UL Mark(s) for CAS/UL
60950. This is for operating safety and to avoid damage to the SMART
product.
l If your SMART product requires replacement parts, make sure the service
technician uses replacement parts specified by SMART Technologies or
parts with the same characteristics as the original.
Compliance
This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
Changes or modifications to this equipment not expressly approved by SMART
Technologies may void the user’s authority to operate this equipment.
i i i
The separation distance between the user and the device’s radiating
element should be greater than 20 cm
|I M P O R T A N T IN F O R M A T I O N
N O T E
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
l Reorient or relocate the receiver or clicker units.
l Increase the separation between the equipment and the product.
l Connect the affected equipment to an outlet on a circuit different from that
to which the receiver’s computer is connected.
l Consult your SMART service representative or an experienced radio/TV
technician for help.
Contents
Important informationi
Safety informationi
Complianceii
About SMART Response1
Features2
Software4
Hardware – clickers and receivers5
Installing SMART Response7
Environmental requirements7
Computer requirements8
Installing SMART Response software9
Connecting hardware and activating SMART Response10
Selecting how students answer questions16
Getting started19
About SMART Response interactive response system19
Asking Instant Questions21
Setting up Teacher Tools22
Creating a Class List26
Editing a Class List30
Using SMARTResponse35
About SMART Notebook36
Creating Assessments37
Adding questions to the assessment40
Starting and connecting to a class51
Disconnecting students from a class58
Using clickers60
Completing assessments63
Reviewing, printing and exporting assessment results69
Importing assessment results70
Reviewing assessment results71
Generating student performance reports74
Generating class performance reports75
Printing and exporting questions and results75
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|C O N T E N T S
Maintaining SMART Response79
Preventing component damage79
Changing clicker batteries80
Resetting clickers81
Receiver indicator lights81
Troubleshooting the receiver82
Other troubleshooting tips83
Hardware environmental compliance85
Waste Electrical and Electronic Equipment Regulations (WEEE directive)85
Restriction of Certain Hazardous Substances (RoHS directive)85
Batteries85
Packaging86
Covered Electronics Devices86
China’s Electronic Information Products regulations86
U.S. Consumer Product Safety Improvement Act86
California Air Resource Board – Airborne Toxic Control Measure87
Restriction of Certain Chemicals (REACH directive)87
Customer support89
Online information and support89
Training89
Technical support89
Shipping and repair status89
General inquires90
Warranty90
Registration90
Chapter 1
About SMART Response
I N T H I S S E C T I O N
Features2
Software4
Hardware – clickers and receivers5
The SMART Response interactive response system is an assessment tool that
enhances learning. It facilitates summative and formative assessment by allowing you
to pose a question before, during or after a lesson to find out whether students are on
track. You can use the feedback to help shape the rest of your lesson.
Once you finish the lesson, create a question set with SMART Response assessment
software to evaluate learning more formally. You can feel confident that the students
have answered the way they intended, because they can verify and change their self
paced responses directly on the clicker.
Teachers can easily add creativity to questions by combining text with images to make
questions more dynamic. SMART Response comes with SMART Notebook
collaborative learning software, and offers 6,000 learning objects that you can easily add
to quizzes.
SMART Response also increases one-to-one interaction by allowing teachers to survey
and engage students and collect responses.
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Features
FeatureDescription
Teacher Tools
Smooth integrationSMART Response software integrates with SMART
New user interfaceWith its simple interface, SMART Response’s intuitive
Integrated GradebookThrough Gradebook, you can build comprehensive reports
Access, view and manage all assessment data in one
location. This powerful tool allows you to create class lists,
and set up, conduct and manage tests and quizzes.
You can also monitor each student’s progress during a test
and instantly view their results.
Notebook.
software allows you to create pages that have clear,
contextual and concise information for both novice and expert
users.
based on your students’ grades, and you can sort, organize
and monitor your students’ progress. Reports can be as
simple or as detailed as you need. Create high-level
comparisons of class performance, specific reports based on
tagged characteristics such as demographics or curriculum
standards, or personalized reports on how individual students
are doing.
Integration with third-
party question bank
Tagging
Ability to assign partial
points to answers
You can easily integrate third-party questions into SMART
Notebook.
You can tag students and questions, and automatically
generate reports with comprehensive student and class
performance breakdowns.
You can also tag key words to describe various
characteristics, correlate questions to curriculum standards
and break down performance into a printable chart.
Teacher Tools makes it easy to keep everything organized.
The easy-to-use management tool automatically files test
results in the built-in Gradebook. It also lets you view
performance reports and test scores, and manage your class
lists, all from one location.
With this feature, you can assign partial points for individual
questions.
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|C H A P T E R 1 – A B O U T S M A R T R E S P O N S E
FeatureDescription
Content pagesYou can use SMART Notebook page groups to present a
story on a content page, and then follow it up with relevant
questions.
One-window control of
classrooms and
assessments
Monitoring students
during and after the test
through the quiz
introduction page
Monitoring time per
response and per
student
One-click instant
reporting through
Gradebook
Teacher Tools adds powerful grading and reporting
functionality. It brings your class lists and assessment
scores into one place, and automatically files assessment
results into Gradebook. Files save to a single .teacher file for
easier data management.
You can monitor how much time is remaining for a quiz
through the introduction page. Grades are immediately
calculated after the test and displayed in graphical charts and
numeric tables.
SMART Response’s interface can determine which student
answered first, and who answered what.
Create one-click instant reports that display a student’s, or
class’s, performance and progress. Gradebook gives you
quick access to test results, making it easy to prepare reports
and conduct analysis.
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|C H A P T E R 1 – A B O U T S M A R T R E S P O N S E
Software
FeatureDescription
Flexible assessmentThis feature gives teachers frequent opportunities to ask
questions and obtain feedback, which can engage students
more actively in the material they’re studying. You can
display feedback in a bar or pie chart. All feedback
statistically summarizes student responses, and helps
teachers record and track each student’s progress.
AnonymityStudents can send private responses through the anonymity
feature. With this feature, the system logs each response
according to an assigned number for each student. Only the
teacher knows which student has which number, so
students can answer questions without feeling judged by
their peers.
Dynamic contentUse SMART Notebook to create questions and
assessments with pictures, sound, video and
Adobe®Flash® Player compatible files from the Gallery.
Instant, measurable
results
Question variety
File import and export
Import and export
assessments
This feature allows teachers to instantly pose questions and
receive responses from within SMART Notebook.
Teachers can ask different types of questions, including true
or false, yes or no, multiple choice, multiple answer, numeric
fraction or expression response and text answer.
This feature allows teachers to export to their online
performance reporting systems, or a reporting system of
their choice.
Convenient monitoring options allow teachers to monitor
students during and after tests, see how much time is left,
who has completed the questions, who answered first, and
which questions were answered.
The comprehensive Gradebook allows teachers to create
new class lists, conduct SMART Notebook assessments,
and view class reports.
Teachers can export assessment results to other
gradebooking or database applications. They can also
import scores from other activities and quizzes to include in
SMART Response’s Gradebook for complete reporting.
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Hardware – clickers and receivers
FeatureDescription
Radio frequency
(RF) technology
100' (30 m) rangeWith a good RF path, the student clickers and central receiver
Ergonomic design
LCD screenThe easy-to-read LCD screen has room to display several lines
Descriptive iconsIcons on an LCD screen allow students to monitor battery power
Extended battery
life
RF technology provides a reliable wireless connection between
the student clickers and the central receiver. You don’t need a
line of sight to the clickers.
The receiver verifies receipt of every signal, and messages are
automatically resent if they weren’t received.
can connect within a 100' (30 m) range.
Designed to fit comfortably in young hands or lie flat on a desk,
responding to questions is quick and easy.
Even young students will find the handheld devices easy to use
and comfortable to hold.
of text. Students can see whether responses have been sent
and review the status of their clicker’s battery power and
network connection.
and the network status of their clicker.
Each clicker uses long-lasting AA batteries.
Easy connectionThe receiver connects via a USB cable to a computer, and it
doesn’t require an additional power adapter.
Flexible installation
Status featuresThe LED lights indicate power status and whether information is
CompatibilitySMART Response is compatible with both the Microsoft®
The receiver weighs just under 6 oz. (165 g) and easily mounts
onto walls, desks or tables.
being sent or received.
Windows® operating system and Mac OS X operating system
software.
Chapter 2
Installing SMART Response
I N T H I S S E C T I O N
Environmental requirements7
Temperature7
Humidity7
Water and fluid resistance8
Dust and Scratching8
Electrostatic discharge (ESD)8
Conducted and radiated emissions8
Computer requirements8
Windows operating systems8
Mac OS X operating system software9
Installing SMART Response software9
Connecting hardware and activating SMART Response10
Connecting the receiver11
Extending the USB cable12
Checking the receiver’s status13
Activating SMART Response14
Selecting how students answer questions16
Environmental requirements
Before installing or using your SMART Response system, review the following
environmental requirements and compliance statements.
Temperature
SMART Response’s components can operate in the temperature range of 41°F to 95°F
(5°C to 35°C). In addition, the product can withstand storage temperatures from -40°F to
120°F (-40°C to 50°C).
Humidity
SMART Response’s system components can operate in up to 80% relative humidity
non-condensing.
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Water and fluid resistance
SMART Response’s components are for indoor use only and don’t meet any salt-spray
or water-ingress requirements. Don’t pour or spray any liquids directly onto SMART
Response components. These liquids could get into areas where they could damage
sensitive electronic components.
Dust and Scratching
SMART Response components are for use in office and classroom environments, and
aren’t for industrial use where heavy dust and pollutants can cause malfunctions or
impaired operation. They’re designed for pollution degree 1 (P1) as per EN61558-1,
which is defined as “No pollution or only dry non-conductive pollution.”
Electrostatic discharge (ESD)
SMART Response components meet the requirements of EN61000-4-2 severity level 4
for direct and indirect ESD. No malfunction or damage up to 15 kV (both polarities) with a
330 ohm, 150 pF probe (air discharge). Unmated connectors meet 8 kV for direct
(contact) discharge.
Conducted and radiated emissions
SMART Response hardware’s narrowband radiated electric field meets the limits for
Class B performance, as defined in EN55022/CISPR 22.
Computer requirements
Windows operating systems
l Pentium III 750 MHz or later processor
l 512 MB of RAM (1 GB recommended)
l 750 MB of free hard disk space for minimum installation (2150 MB for full
installation with Gallery collections)
l Windows XP, Windows Vista or Windows 7 operating system
l Internet Explorer Internet browser 6.0 or later
l Adobe Flash Player 10 or later
l Adobe Reader 8.0 or later
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l Microsoft DirectX application programming interface 8.1 or later (required for
SMART Video Player)
Mac OS X operating system software
l 1 GHz PowerPC G4 or G5 processor or Intel processor (universal binary)
l 512 MB of RAM
l 700 MB of free hard disk space for minimum installation (1500 MB for full
installation with Gallery collections)
l Mac OS X 10.5.x or 10.6.x operating system software
l Safari application program 3.0.4 or later
l Adobe Flash Player 10 or later
N O T E S
To install SMART
Response software on a
Windows computer
To install SMART
Response software on a
Mac computer
l 1 MB = 1024² bytes, 1 GB = 1024³ bytes
l SMART Response assessment software runs on 32-bit operating systems
only.
l You're unable to use SMART Response on Windows computers with Intel
Itanium processors.
Installing SMART Response software
1. Insert the SMART Response DVD into your computer’s drive.
If the SMART Response installation wizard doesn’t appear, browse to and double-
click the CDBrowser.exe file on the DVD.
2. Click Install SMART Response Software to start the wizard, and then follow the
on-screen instructions.
1. Insert the SMART Response DVD into your computer’s drive.
2. Double-click the SMART Response DVD icon.
3. Double-click the CDBrowser icon.
4. Click SMART Response Software, click Continue, and then follow the on-
screen instructions.
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N O T E S
o
You can install SMARTResponse for Mac computers without
installing SMARTDrivers. You must install SMARTDrivers if you
are using SMARTResponse with a SMARTinteractive product.
o
If you want to install the Gallery content, or if you want to download
and install SMART Product Drivers, your computer must have an
Internet connection.
Connecting hardware and activating
SMART Response
To send information to and receive information from SMART Response clickers, you
must connect the SMART Response receiver to your computer. You can then check the
receiver's status in Teacher Tools.
I M P OR T A N T
You must register your SMART Response assessment software within 30 days
of installation to keep it active. SMART Response software automatically
activates when you connect your SMART Response receiver. If the activation
isn't successful, use the manual procedure in this section to find your license
code and activate the software.
N O T E
If you are using SMARTResponse in CE or VE mode, which doesn't require a
receiver, see Activating SMART Response CE for instructions.
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|C H A P T E R 2 – I N S T A L L I N G S M A R T R E S P ON S E
Connecting the receiver
I M P OR T A N T
l Do not connect the receiver to your computer until after you install SMART
Response.
l For operating safety and to avoid damage to the receiver, you must only
connect the interactive whiteboard’s USB connector to a computer that
has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and
bear the CE mark and CSA and/or UL mark (s) for CSA/UL 60950.
l The receiver has a USB 2.0 full-speed peripheral interface that runs at
speeds of up to 12 Mbps. The unit works with USB 2.0- and USB 1.1-
compliant USB interfaces.
Recommended Height for Mounting the Receiver
Although SMART Response receivers don’t require an unobstructed line-of-sight
transmission path such as that required by infrared devices, you can operate SMART
Response over larger distances if you minimize interference, signal reflections and the
number and size of objects between the receiver and the clickers.
Choose a location for the receiver that’s as high as possible, and in plain view of the
students’ clickers. For permanent installations, use a USB extender to mount the
receiver high on a wall. To minimize interference from other radio-frequency equipment,
position the receiver away from other wireless products, such as 2.4 GHz routers and
cordless telephones.
W A R N I N G
To prevent product damage or personal injury, route the USB cable where it will
not be stepped on or tripped over.
To connect the receiver1. Position the receiver in an unobstructed location away from other wireless
products, such as 2.4 GHz routers and cordless telephones.
For temporary installations, place the receiver on top of your desk.
For permanent installations, mount the receiver on a wall or on the front of a piece
of furniture using two screws (not provided).
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|C H A P T E R 2 – I N S T A L L I N G S M A R T R E S P ON S E
o
For temporary installations, place the receiver on top of your desk.
o
For permanent installations, mount the receiver on a wall or on the front of a
piece of furniture using two screws (not provided).
Orient the receiver with the long side or edge facing the class as shown.
2. Insert the receiver's captive USB cable connector into an available USB
receptacle on your computer.
The Ready LED light on the receiver lights up to indicate that the receiver is
receiving power.
On Windows computers, the first time you connect the receiver, a balloon
message appears from the notification area indicating that new hardware has been
detected.
I M P OR T A N T
If the balloon message indicates that Windows is starting to try to locate a
driver from the Microsoft website, stop the search. If Windows can't find
the driver on your computer, you haven't installed SMART Response
software. Install the software and repeat the above procedure.
3. See Checking the receiver’s status on next page to verify that the receiver is
working properly.
Extending the USB cable
If the provided 6' (1.8 m) USB cable attached to the receiver isn’t long enough, use active
USB extender cables, USB extenders or hubs.
This graphic shows the SMART active USB extension cable (Part No. USB-XT).
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In some cases, you can use up to four cables to extend the length to about 80' (25 m),
which is the limit of the USB specification. Passive USB extension cables aren’t
supported.
Alternatively, USB extenders that use Cat 5 cabling can extend the range to
approximately 325' (100 m), at a much higher cost. The more economical SMART USB
extender pair (Part No. CAT5-XT) can extend the USB connection up to 120' (36.6 m) on
Windows computers or 90' (27.5 m) on Mac computers using an RJ45 Cat 5 cable.
To check the receiver’s
status
These units require that you use the provided 6’ (1.8 m) cables or use cables and
connectors that meet the same specifications. Impedance mismatches and poor
connections can cause signal degradation and performance problems.
N O T E
Some computers use internal active hubs to provide more USB receptacles. The
computer’s operating system could see these internal hubs as external devices,
limiting the number of USB extenders you can use.
Checking the receiver’s status
If you have connected the receiver and created a SMART Teacher file, you're ready to
start a class session. You can check the receiver’s communication status at any time
using the following procedure.
1.
Click the SMART Response iconin the Windows notification area or Mac
menu bar.
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A message appears below the Configure Devices heading indicating how many
receivers are connected.
2. Click the icon below the Configure Devices heading.
Teacher Tools starts.
3. Click the Devices button in the left column.
The Devices window appears showing a status message.
4. If a “Your SMART Response receiver is connected and working” message
appears, the SMART Response receiver is connected and communicating with
the SMART Response software. The receiver name appears below the Devices
button.
Click My Receiver to display the classroom name and the make, model and
hardware ID (MAC address) of the receiver.
OR
If a “Your SMART Response receiver is not connected” message appears, the
SMART Response receiver isn’t connected or isn’t working properly. The receiver
name doesn’t appear below the Devices button.
Check the receiver connections or repeat the receiver installation. See Connecting
the receiver on page 11.
Activating SMART Response
You must register your SMART Response software within 30 days of installation to keep
it active. SMART Response software automatically activates when you connect your
SMART Response receiver. If the activation isn't successful, use the following
procedure to find your license code and activate the software.
You must connect your computer to the Internet and connect the SMART Response
receiver to your computer before you can search for a license code. After you complete
the following procedure to find your license code, you can use the code to activate
SMART Response assessment software on other computers, as outlined in the License
tab in the About SMART Response Assessment Software dialog box.
N O T E
After you find your license code, you don't need to connect the SMART
Response receiver to the other computers that you want to activate SMART
Response software on.
To find your license code
and activate SMART
Response assessment
software
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1.
Click the SMART Response iconin the Windows notification area or Mac
menu bar, and then select Activate SMART Response Assessment Software.
The Software Evaluation dialog box appears and displays the time remaining in
your software's evaluation period.
N O T E
If your SMART Response software is already activated, the Activate
SMART Response Assessment Software command is replaced by
Check for Updates. See the previous procedure to find the license code in
the activated software.
2. Click Activate Now.
3. If a dialog box appears requesting a password, type an administrator's password,
and then click OK.
N O T E
Contact your system administrator if you don't know your password.
4. Click Find License Code.
N O T E
You must connect your computer to the Internet and connect the SMART
Response receiver to your computer before you can search for a license
code.
5. Click Find License Code.
The license code appears. The activation program automatically copies your
license code into the License Code box.
N O T E
If you didn't connect the receiver, a warning message appears. Click OK to
close the dialog box.
6. Record the license code in a safe place, and then click Close.
7. Type your e-mail address in the License Code box, and then click Next.
Now that you have your license code, complete the following steps to activate
SMART Response software on other computers.
8. Your SMART Response assessment software activates.
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9. Click Finish.
Now that you have your license code, complete the following steps to activate
SMART Response software on other computers.
To find the license code
after the software is
activated
To activate SMART
Response assessment
software on other
computers
1.
Click the SMART Response iconin the Windows notification area or Mac
menu bar, and then select About SMART Response.
2. Record the license code that appears on the Description tab.
1.
Click the SMART Response iconin the Windows notification area or Mac
menu bar, and then select Activate SMART Response Assessment Software.
The SMART Response Software Evaluation dialog box appears and displays the
time remaining in your software evaluation period.
N O T E
You don't need to connect your SMART Response receiver during this
procedure
2. Click Activate Now.
If a dialog box appears requesting a password, type an administrator's password.
3. Type your license code and e-mail address, and then click Next.
4. Click Finish.
Your SMART Response assessment software activates.
Selecting how students answer questions
Students can answer questions using one of these available devices:
l SMART Response PE clickers
l SMART Response LE clickers
l SMART Response XE clickers
l SMART Notebook SE software on student computers
l SMART Response VE using PDAs
Each of these devices has a corresponding mode in SMART Response. When you or
your system administrator first installed SMART Response, you selected the
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appropriate mode for the devices in your classroom. You can change the mode after
installation using the SMART Response Setup Tool. You can also operate SMART
Response in Mixed mode where you can use a combination of SMART Response
clicker types simultaneously.
N O T E S
l You must have administrative privileges on your computer to use the
SMART Response Setup Tool.
l If you have more than one type of SMART Response clicker available in
your classroom, you can choose Mixed mode, or you can choose the mode
that matches the type of clicker you’re using, and then use only that type of
the clicker while in that mode.
l Different question types may not be available to different student devices.
See About question types on page 40 for more information.
To open the SMART
Response Setup Tool in
Windows operating
systems
To open the SMART
Response Setup Tool in
Mac OS X operating
system software
l While you can use SMARTResponse LE clickers in Mixed mode,
students can only answer the first question of an assessment.
l Students can't use SMARTNotebook SE (SMARTResponse CE) or
PDAs (SMARTResponse VE) while SMARTResponse is in Mixed mode.
1. Stop any running classes, and close SMART Notebook and Teacher Tools if
The SMART Response Preferences dialog box appears.
3. Click the Alerts tab.
4. Select or clear the check boxes for the alerts you want to display or hide, and then
click OK.
Creating a Class List
Before you can start a SMART Response class in Sign In mode, you must have a class
list. You can use Teacher Tools to create a list, or you can import one from Microsoft
Excel or a comma separated values (CSV) file.
To create a Class List
N O T E
You don't need to create a class list if you're starting the class in Anonymous
mode. For more information see About Sign In and Anonymous modes on page
52.
Creating a Class List in Teacher Tools
1. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
2. Click Add a Class in the Gradebook area on the left.
3. Type a name for your class (for instance, Math), add any optional details in the
Class Information boxes, and then click Add.
After a short delay, the new class's window appears, and the class name appears
in the Gradebook area.
4. Click the Students tab at the top of the window.
5. Click Add on the toolbar.
The Properties window appears below the table.
6. Type a unique number of 1 to 15 digits in the Student ID box.
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7. Type a student's name in the Name boxes. The student's e-mail address and tags
are optional. You can also type name and ID information directly in the table.
N O T E
You can use tags to categorize the students in custom groupings that
SMART Response uses when you create student reports.
The student information saves to the Class List as you type it.
8. Repeat these steps for each student.
Importing a list from Excel
N O T E
This feature is supported by SMART Response software for Windows operating
systems only.
To create a class list in an
Excel spreadsheet
If you use Microsoft Excel software to maintain class lists, you can import an .xls or
.xlsx file into Teacher Tools to create a SMARTResponse Class List. You may find it
easier to copy the list of names in your current Excel document into a new spreadsheet.
1. Open the Excel spreadsheet containing your students' names.
2. Insert a blank row at the top of the spreadsheet if it doesn't already have one.
3. Type ID Number in the first cell (A1).
4. Type First Name in the first cell of the second column (B1), .
5. Type Last Name in the first cell of the third column (C1).
6. Move the first and last names into columns B and C, directly below the headings.
7. Type a unique ID number of 1 to 15 digits, for each student, in column A, and then
save the spreadsheet.
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To import a class list from
an Excel spreadsheet
1. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
2. Click Add a Class in the Gradebook area on the left.
3. Type a name for your class, add any optional details to the Class Information
boxes, and then click Add.
After a short delay, the new class's window appears, and the class name appears
in the Gradebook area.
4. Click the Students tab at the top of the window.
5. Click the Import button at the top of the window, and then select Students.
The Import dialog box appears.
6. Select the class you want to import the student list into, and then click Next.
7. Select Microsoft Excel from the Import from: list, and then click Next.
8. Browse to and select the .xls or .xlsx file containing the class list, and then click
Open.
To create a class list in
CSV format
After a short delay, the names and IDs from the spreadsheet appear in the
Students page. You can now edit each student's properties, as required.
Importing a list from a CSV file
If you use a database or spreadsheet program to maintain class lists, you may be able to
export class lists as comma separated values (CSV) files. Refer to your database or
spreadsheet program's Help or user's guide for more information.
After exporting your class list as a CSV file, format your file in a text editor so that the
first three values are ID Number, First Name and Last Name as shown in this
example.
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For more information, see CSV file formatting below
To import a class list from
a CSV file
1. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
2. Click Add a Class in the Gradebook area on the left.
3. Type a name for your class, add any optional details to the Class Information
boxes, and then click Add.
After a short delay, the new class's window appears, and the class name appears
in the Gradebook area.
4. Click the Students tab at the top of the window.
5. Click the Import button at the top of the window, and then select Students.
The Import dialog box appears.
6. Select the class you want to import the student list into, and then click Next.
7. Select Comma Separated Values (CSV) from the Import from: list, and then
click Next.
8. Browse to and select the CSV file containing the class list, and then click Open.
After a short delay, the names and IDs from your CSV file appear in the Students
page. You can now edit each student's properties, as required.
CSV file formatting
Tips for formatting CSV files for importing class lists
The following is the general format you should use for CSV files:
ID Number,First Name,Last Name
12345,David,Jones
67890,Jane,Doe
56789,John,Swartz
34567,Mary,Smith
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The order of the columns isn't important, but the first row must contain the column
headings identifying what's in each column.
l You must have a column with the heading ID Number.
o
You must put a single space between ID and Number.
o
In place of ID Number, you can use ID, Student ID or Number.
o
If you don't use a correct column name for the ID Number, the software is
unable to import the list.
l Specify student first and last names in separate columns.
o
For the student's given name, use First Name for the column heading.
o
For the student's family name, use Last Name as the column heading.
o
You must put a single space between First (or Last) and Name.
o
In place of First Name, you can use Given Name.
o
In place of Last Name you can use Last, Family Name or Surname.
l You can also use the heading Full Name to import a single value that combines
the first and last names.
o
You must put a single space between Full and Name.
o
In place of Full Name, you can use Full or Name.
o
If you use Full Name, the software checks to see whether the first and last
names are separated by a comma (Last, First). If there isn't a comma, it
separates the names with a space (First Last).
o
If you put three or more names with spaces between them, the software
uses the last word as the last name and joins all of the first words to form
the first name. For example, "Michael John Smith" is split with the last
name as Smith, and the first name as Michael John.
N O T E
If your spreadsheet or database software automatically inserts quotation marks
around the comma separated values, the software ignores them and the import
works properly.
Editing a Class List
After you create a class list, you can use Teacher Tools to edit it.
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N O T E
You're unable to edit a class list or remove students from it if a class is running.
However, you can add students and import class lists after a class has started.
Editing student information
To edit student
information
To add a student to a
Class List
1. Start Teacher Tools. See Starting Teacher Tools on page 23.
Teacher Tools appears.
2. Select the class from the Gradebook area on the left.
3. Click the Students tab.
The class list appears.
4. Select the student whose information you want to edit.
5. The Properties tab appears below the class list.
Type the changes into the Properties boxes.
6. Repeat steps 4 and 5 for each student.
Adding students to a Class List
1. Start Teacher Tools. See Starting Teacher Tools on page 23.
Teacher Tools appears.
2. Select the class from the Gradebook area on the left.
3. Click the Students tab.
The Class List appears.
4. Click Add on the toolbar.
The Properties tab appears below the Class List.
5. Type a unique number between 1 and 15 digits in the Student ID box.
The student information saves to the Class List as you type it.
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6. Type a student's name in the Name boxes. The student's e-mail address and tags
are optional. You can also type name and ID information directly in the table.
N O T E
You can use tags to categorize the students in custom groupings that
SMART Response uses when you create student reports. See Tagging
students below.
7. Repeat steps 4 to 6 for each student.
Removing students from a Class List
To remove a student from
a class list
1. Start Teacher Tools. See Starting Teacher Tools on page 23.
Teacher Tools appears.
2. Select the class from the Gradebook area on the left.
3. Click the Students tab.
The Class List appears.
4. Select the student you want to remove, and then click Delete on the toolbar.
5. A message appears asking you to confirm the deletion.
6. Click Yes.
Tagging students
You can use tags to identify groups or categories of students. SMART Response uses
the tags to sort student results when you generate class performance reports. For
example, if you assign the tags “Senior” and “Junior” to the students, SMART Response
adds a chart to the report, with one bar for each of the two tags.
You can assign multiple tags to a student by separating the tags with a semicolon (;), for
example “Senior;Honors” and “Junior;Honors”. In this case, SMART Response adds a
chart to the report, with three bars (one each for “Senior”, “Junior” and “Honors”).
You can also create tag subcategories by separating the tags with a colon (:). An
example would be “Gender:Male” and “Gender:Female”. In this case, SMART Response
generates a single report section for “Gender” showing data grouped in “Male” and
“Female” subcategories.
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Changing a class's passing grade
When you create a class list, you define the passing grade for the class. You can change
this grade.
To change a class's
passing grade
1. Start Teacher Tools. See Starting Teacher Tools on page 23.
Teacher Tools appears.
2. Select the class from the Gradebook area on the left.
3. Click Edit (the blue underlined text beside the class name).
The Edit Class Information window appears.
4. Edit the Passing Grade value, and then click Done.
Chapter 4
Using SMARTResponse
I N T H I S S E C T I O N
About SMART Notebook36
SMART Notebook with SMART Response36
Setting SMART Response Preferences in SMART Notebook36
Creating Assessments37
Creating an assessment37
Adding content pages to the assessment39
Defining feedback options39
Adding questions to the assessment40
About question types40
About intelligent expression grading42
Adding questions using the Insert Question wizard43
Importing questions from a Word document45
Example Word document question formats46
Importing questions from an XML or SQZ file47
Importing questions from a PDF file49
Adding choices to a question50
Tagging questions50
Starting and connecting to a class51
Before Class Begins52
Starting a class52
Connecting clickers to the class54
Monitoring clickers57
Disconnecting students from a class58
Disconnecting all students using Teacher Tools58
Disconnecting individual clickers using Teacher Tools59
Students disconnecting manually60
Using clickers60
About XE clickers61
Asking questions62
Completing assessments63
Starting an assessment63
Collecting question responses65
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Reviewing results during an assessment66
About SMART Notebook
Use SMART Notebook software to save notes written on a SMART interactive product
or at your computer as a series of pages. You can use SMART Notebook to create a
presentation full of colorful clip art, graphics, text and Adobe Flash Player compatible
files. Then present that SMART Notebook file, keeping your audience’s attention as you
move and interact with these objects. When your audience provides comments and
suggestions, write their input on a page using the pen tray tools or the pen buttons in
SMART Notebook.
Because SMART Notebook works on many platforms, you can share files created on a
Windows computer with people who use a Mac computer. You can also export your
SMART Notebook file as a cross-platform HTML or PDF file, or as a series of image
files.
To define how SMART
Response inserts instant
questions
SMART Notebook with SMART Response
SMART’s addition of SMART Response software to SMART Notebook means that you
can create question sets, import questions from Microsoft Word or XML files and start
and stop question sessions directly from SMART Notebook. You can export the class’s
and individual students’ results to a Microsoft Excel file or an HTML page. Using
SMART Response’s printing feature, create handout materials, copies of the questions
and graded results pages for each student and for the class. This section introduces the
SMART Response software features in SMART Notebook. For more information about
using other SMART Notebook features, refer to SMART Notebook’s online Help or the
SMART website
Setting SMART Response Preferences in SMART Notebook
You can customize the default behavior of some of SMART Notebook's SMART
Response features.
1. Select Response > Preferences from the SMART Notebook menu bar.
2. Select one of the following options:
o
If you want the Insert Question button to insert the question on a SMART
Notebook page that already has notes or images on it, select Insert on the
current page when possible.
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o
If you want to create a new page containing your question, select Always
insert on a new page.
o
If you want SMART Response to ask you each time, select Always ask
before inserting (default setting).
To define the Response
tab options
1. Select Response > Preferences from the SMART Notebook menu bar.
2. From the Default chart type for tab results drop-down list, select Pie Chart or Bar
Chart to define the type of results chart you want to display by default.
3. If you want to display the Response tab immediately after you start an
assessment so you can immediately monitor the progress of the assessment,
select Show the Response tab when you start an assessment.
4. If you want to display the Response tab immediately after you stop an
assessment so you can immediately display the assessment results, select
Show the Response tab when you stop an assessment.
Creating Assessments
You can use SMART Notebook to create assessments.
Creating an assessment
By creating assessments, you can collect results for each question and for the entire
assessment at the same time. You can define feedback options that show whether
students answered correctly, what the correct answer was and how the class did on the
question or the entire assessment.
To create an assessment
You can install SMART Response on any computer to create question sets that you can
later copy to and run on the computer system in your classroom.
N O T E
You're unable to run assessment files on a computer with standard SMART
Notebook software installed. You must have SMART Notebook software that
includes SMART Response.
1.
Click the SMART Responseicon in the Windows notification area or Mac
menu bar, and then select Open Notebook Software.
A blank SMART Notebook page appears.
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2. Click the Response tab.
T I P
Clear the Auto-hide option to keep the options visible while you work on
your assessment.
3. Click Title Page.
The Insert Title Page dialog box appears.
4. In the top text box, type a title for your assessment.
5. Select the type of assessment you want to create, and then click Add. Optionally,
you can type Subject and Topic information.
Title page information appears on the SMART Notebook page, and the Response
tab displays several options that allow you to customize your assessment.
To edit the assessment
title page and description
To add question and
content pages to your
assessment
To save your assessment
1. On the SMART Notebook page, double-click the title, grade, subject or date text to
change its properties or edit the text.
2. In the Description area, edit the options you defined when you created the
assessment.
N O T E
If you edit the SMART Notebook page, the Description information doesn't
change. Similarly, if you edit the Description information, the SMART
Notebook page doesn't change.
See Adding questions to the assessment on page 40 and Adding content pages to the
assessment on next page.
1.
Click.
A Save As dialog box appears.
2. Browse to a folder, type a file name, and then click Save.
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Adding content pages to the assessment
You can add content pages anywhere in your assessment to introduce questions or
provide background information.
To add a content page1. Create your assessment. See Creating an assessment on page 37 for more
information.
2. Click the Page Sorter tab, and then select the page you want to insert a content
page after.
3. Click the Response tab.
4. Click the Next Steps tab.
5. Click Make the next page a content page.
A blank page appears.
6. Use SMART Notebook's tools to add text, images or Adobe Flash Player
compatible files from the Gallery.
Defining feedback options
Feedback options allow you to show your students their individual grades, the correct
answers and the class average.
Feedback
option
After you stop
collecting
responses
After all
questions are
answered
After each
question is
answered
Don't show
grades on
clickers
Description
The clicker shows how the students answered, and displays their
grade after you click Stop.
The clicker shows how the students answered, and displays their
grade after they finish answering all questions.
The clicker shows how the students answered after each question,
and displays their grade after they finish answering all questions.
The clickers don’t show results or grades.
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To define feedback options
1. Create your assessment. See Creating an assessment on page 37 for more
information.
2. On the Response tab for the assessment's title page, select one of the options
described in the table above from the Show grades to students drop-down list.
Adding questions to the assessment
SMART Response supports up to six question types depending on the device students
use to answer questions.
You can add questions to the assessment using the Insert Question wizard or by
importing questions from a Microsoft Word document, XML file, SQZ file or PDF file.
After you create a question, you can add choices to it or tag it.
About question types
Using SMART Response, you can ask the following types of questions either
individually or as question sets. You can also add notes to any question type that
appears when you print the question results.
N O T E
l Opinion questions don’t have a correct answer and aren’t worth points. •
l If you include a question of a type not unsupported in the SMART
Response mode you are using, the question appears with an Unsupported
Question Typeicon in the Page Sorter tab in SMART Notebook.
Question
type
Yes or noStudents use the Y or N button to
DescriptionStudents can answer with
answer a question. You can also
choose the Opinion option to
allow either answer.
Std.PELENotebookSEXE
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Question
type
True or
false
Multiple
choice
Multiple
answer
DescriptionStudents can answer with
Std.PELENotebookSEXE
Students use theTrue or False
button to answer a question. You
can also choose the Opinion
option to allow either answer.
Students use a single button, A
through J, to answer the question.
Select from 2 to 10 answers (2 to 5
answers for SMARTResponse
LE) for a question. You can also
choose the Opinion option to
allow any answer.
Students use the A through J
buttons to select the correct
combination of answers to the
question. Select from 2 to 10
answers for the question. You can
also choose the Opinion option to
allow any combination of answers.
Number,
fraction or
decimal
Text
answer
Number,
fraction,
expression
Students use the number buttons
to answer questions with numeric
answers using whole numbers,
fractions or decimals. You can
also choose the Opinion option to
allow any answer.
Students type the answer to the
question. You can choose the
Opinion option to allow any
answer. There is a 20-character
limit on text answer questions.
Students use math symbols and
numerical values to answer the
question.
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About intelligent expression grading
When you create an expression question and correct answer, intelligent expression
grading accepts multiple representations of that answer expression as correct.
A student’s answer is always graded correct if it:
l matches the question's correct answer exactly
l has a different representation, but is mathematically equivalent and uses the same
terms and operators in the same order as the question's correct answer
You can use intelligent grading options to decide which other mathematically equivalent
answers you’d like to accept as correct. The following graphic shows the three levels of
equivalency that you can define for your questions.
The following table shows examples of how SMARTResponse's intelligent expression
grading compares expression answers to the question's correct expression answer.
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The following table shows examples of how student answers would be graded depending
on which equivalency option you chose.
To add a question using
the Insert Question wizard
Adding questions using the Insert Question wizard
With SMART Notebook, you can ask your students questions and collect their answers.
1.
Click the SMART Response iconin the Windows notification area or Mac
menu bar, and then select Open Notebook Software.
A blank SMART Notebook page appears.
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2. Click Insert Question on the toolbar.
T I P
If Insert Question isn't on the toolbar, you can right-click the toolbar and
add it.
The Insert Question wizard appears.
3. Click the thumbnail of the question type you want to add, and then click Next.
4. Type the question in the text box.
5. If you use tags to create categories in your reports, type them in the Tags box
using the examples, and then click Next.
6. For yes or no and true or false questions, select the correct answer, or the
Opinion option.
For number, fraction or decimal questions, type the correct answer, or select the
Opinion option.
For multiple choice or multiple answer questions, select the number of answers,
type the answers into the text boxes, click Next, and then select the correct
answers or the Opinion option.
For short answer questions, type one to four acceptable answers or select the
Opinion option.
N O T E
Short answer questions are case-sensitive. You can enter up to four
answers to support different capitalizations (for example, "iron", "Iron" and
"IRON").
For number, fraction, expression questions, use the expression editor to create the
expression question, and then use the editor to create a correct expression
answer.
N O T E
SMARTResponse's intelligent expression grading feature compares the
student responses to the correct expression answer to determine if it is
eguivalent based on the Intelligent Grading settings you define. See
About intelligent expression grading on page 42 for more information.
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7. Type the number of points the student will receive for a correct answer.
T I P
The value can be a whole or decimal number.
8. If you want to create more questions, click Insert Another, and then repeat steps
2 to 7.
9. Click Finish.
10. Optionally, use SMART Notebook's tools to add images or Adobe Flash Player
compatible files from the Gallery.
Importing questions from a Word document
N O T E
To import questions from
a Microsoft Word
document
This feature is available only with SMART Response for Windows operating
systems.
When you import questions from a Microsoft Word document, SMART Response's
conversion utility uses a variety of techniques to identify which paragraphs are
questions, which are possible answers and what type of question to create. Its most
basic technique is to interpret the numbering of the paragraphs. The software also
searches for key words when parsing the paragraphs. The software then converts the
paragraphs into SMART Notebook assessment pages. See Example Word document
question formats on next page for more information.
N O T E
SMART Response is unable to provide the correct answers to the imported
questions.
1.
Click the SMART Responseicon in the Windows notification area or Mac
menu bar, and then select Open Notebook Software.
A blank SMART Notebook page appears.
2. Select Response > Import Question From > Microsoft Word.
The Open dialog box appears.
3. Browse to and select the Word document, and then click Open.
A progress bar appears and closes when the conversion is complete.
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4. In the Page Sorter tab, select the thumbnail for the title page.
5. Edit and customize the title page and description as desired.
6. In the Page Sorter tab, select the thumbnail for the first question page and check it
carefully to verify that the conversion process was successful.
7. Repeat step 6 for all questions in the assessment.
To set the answers for
imported questions
1. In the Page Sorter tab, select the thumbnail for the first question page.
2. Select Response > Set All Answers.
The Set All Answers dialog box appears.
3. Type or select the correct answers from the options, and then click Done.
4. Repeat steps 1 to 3 for all questions.
5.
Click.
A Save As dialog box appears.
6. Browse to a folder, type a file name, and then click Save.
You can run the question set on this computer or copy the SMART Notebook file
to any computer that has SMART Response installed.
Example Word document question formats
The following list of questions is an example of how to format your Word document
before importing it into SMARTResponse.
1. According to the U.S. Census Bureau, the majority of poor children live in:
a. urban areas
b. suburban areas
c. rural areas
2. Can you fill a 10 L aquarium with five 2 L pitchers of water?
Yes
No
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3. True or false: Half of all even whole numbers are divisible by 4.
True
False
4. Let x = 3. Compute y from the equation below.
y = 20 – 4x
Answer: ____________________________
5. Which Native American group lived in the highlighted area on the map?
a. Kwakiutl
b. Sioux
c. Iroquois
N O T E
Ensure that you format the questions in your Microsoft Word document like the
ones in this example before you import the file. In most cases, the import utility
ignores headers and footers in the Word document.
Importing questions from an XML or SQZ file
SMART Response includes an import feature for converting questions from ExamView
format XML files or SynchronEyes software SQZ files into question sets. SMART
Response uses the tags in the XML and SQZ files to extract questions, answers and
correct responses, and then converts the information into assessment pages.
N O T E S
l You're unable to run question set SMART Notebook files on a computer
with standard SMART Notebook installed. You must have SMART
Notebook software that includes SMART Response software.
l You must have or create an ExamView formatted XML text file or a
SynchronEyes software SQZ file before you can perform this procedure.
Binary ExamView formatted files aren't supported.
To import questions from
an XML or SQZ file
1.
Click the SMART Responseicon in the Windows notification area or Mac
menu bar, and then select Open Notebook Software.
A blank SMART Notebook page appears.
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2. Select Response > Import Question From > XML.
The Open dialog box appears.
3. Browse to and select an XML file or a SynchronEyes (SQZ) file, and then click
Open.
A progress bar appears, followed by the title page for the new question set.
4. In the Page Sorter tab, select the first question page.
5. Add a title page to the assessment, and then customize the page and description
as desired.
6. Edit and customize the first question page as desired.
Check the question carefully, including the correct answer (see below), to verify
that the conversion process was successful.
7. Repeat step 6 for all questions in the set.
8.
Click.
To set the answers for
imported questions
A Save As dialog box appears.
9. Browse to a folder, type a name for the file, and then click Save.
1. In the Page Sorter tab, select the thumbnail for the first question page.
2. Select Response > Set All Answers.
The Set All Answers dialog box appears.
3. Type or select the correct answers from the options, and then click Done.
4. Repeat steps 1 to 3 for all questions.
5.
Click.
A Save As dialog box appears.
6. Browse to a folder, type a file name, and then click Save.
You can run the question set on this computer or copy the SMART Notebook file
to any computer that has SMART Response installed.
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Importing questions from a PDF file
N O T E
This feature is available only with SMART Response for Mac operating system
software.
When you import questions from a PDF file, the SMART Response conversion utility
interprets the numbering of the paragraphs. The software also recognizes key words
when parsing the paragraphs. The software then converts the paragraphs into SMART
Notebook assessment pages.
N O T E S
l You're unable to run assessment files on a computer with standard
SMART Notebook installed. You must have SMART Notebook software
that includes SMART Response software.
To import questions from
a PDF file
l Ensure that you format the questions in your PDF file like the ones in this
example before you begin this procedure.
1.
Click the SMART Responseicon in the Windows notification area or Mac
menu bar, and then select Open Notebook Software.
A blank SMART Notebook page appears.
2. Select Response > Import Question From > PDF File.
The Open dialog box appears.
3. Browse to and select the PDF file, and then click Open.
A progress bar appears and closes when the conversion is complete.
4. In the Page Sorter tab, select the thumbnail of the title page.
5. Edit and customize the page and description as desired.
6. Edit and customize the first question page as desired.
7. Check the question carefully to verify that the conversion process was
successful.
8. Repeat steps 6 and 7 for all questions in the assessment.
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To set the answers for
imported questions
1. In the Page Sorter tab, select the thumbnail for the first question page.
2. Select Response > Set All Answers.
The Set All Answers dialog box appears.
3. Type or select the correct answers from the options, and then click Done.
4. Repeat steps 1 to 3 for all questions.
5.
Click.
A Save As dialog box appears.
6. Browse to a folder, type a file name, and then click Save.
You can run the question set on this computer or copy the SMART Notebook file
to any computer that has SMART Response installed.
Adding choices to a question
After you create a question, you can add choices to it.
To add a choice to a
question
1. Click the Page Sorter tab.
2. Select the thumbnail of the question page you want to add a choice to.
3. Select Response > Add Choice.
4. Follow the on-screen instructions.
5. If you have to change the correct answer for the question, select Response > Set
All Answers, and then make the changes.
N O T E
If you add choices to true or false; yes or no; number, faction or decimal; or
short or long answer questions, the question changes to multiple choice.
Tagging questions
Using the Insert Question wizard, you can add tags to the questions you create in
SMART Notebook assessments. You can also add or change the tags to questions after
you finish creating an assessment.
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You can use tags to identify groups or categories of questions. SMART Response uses
the tags to sort responses to questions when you generate Student Performance and
Class Performance reports. For example, if you assign the tags "Difficult" and "Easy" to
the questions, SMART Response creates a chart in the report for questions with
"Difficult" and "Easy" tags.
You can assign multiple tags to a question by separating the tags with a semicolon (;),
for example, "Science;Nature" and "Science;Astronomy". SMART Response then
generates one chart with three bars for "Science", "Nature" and "Astronomy".
You can also create tag subcategories by separating the tags with a colon (:), for
example, "Science:Basic" and "Science:Advanced". In this case, SMART Response
generates a single report section for "Science" showing data grouped into "Basic" and
"Advanced" subsections.
To add or change tags in
existing questions}
1.
Click the SMART Responseicon in the Windows notification area or Mac
menu bar, and then select Open Notebook Software.
A blank SMART Notebook page appears.
2. Click File > Open, and then select your assessment file.
The SMART Notebook file appears displaying the title page.
3. Click the Page tab for the question you want to add tags to.
The question page appears.
4. Click the SMART Response tab, and then select the Properties tab.
5. If the Tags box isn't visible, click Show beside the Answer Key heading.
6. Type your tags in the Tags box. When you finish, click in the whiteboard view.
7. Press Page Up or Page Down to select other questions as required, and then
repeat step 6.
8. Save your assessment
Starting and connecting to a class
To use SMART Response in your classroom, you must start a class and allow students
to connect to it. You can monitor the student connections during the class and
disconnect them when the class is done.
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Before Class Begins
Safety Tips for Teachers
When using SMART Response with a SMART Board interactive whiteboard and a
projector:
l Tell students not to look directly at the light beam from the projector. Instead,
encourage them to keep their back to the projector when working at the interactive
whiteboard. Before they turn to face the class, they should take a big step (or even
two) sideways.
l Make sure you don’t look directly into the light beam from the projector. Keep your
back to the class when you write over a projected image. Step to the side of the
interactive whiteboard before you turn to face the class.
l Tell your students not to touch the projector, because it can become extremely hot
during normal operation.
l Don’t use a chair to increase a student’s reach. If your students can’t reach the top
of the interactive whiteboard, lower it. You may need to remount a wall-mounted
unit to a lower position. If your interactive whiteboard is mounted on a floor stand,
lower it with the help of another adult.
l Tell students not to run in the vicinity of the floor stand, because they could trip
over the floor stand’s feet.
Starting a class
You can start a class in Sign In mode or Anonymous mode.
About Sign In and Anonymous modes
Before starting a class session, you must decide whether you want the system to
operate in Sign In mode or Anonymous mode. This table summarizes the characteristics
of each mode.
Sign In modeAnonymous mode
You need to use a class list that identifies
each student by name and ID number.
Students can connect to the class, but
they must sign in with their assigned ID
number.
Teachers can control when students can
sign in by locking a class.
Under the teacher's control, students can
see their own grades, but they're unable to
see any other students' grades.
You can operate the system without a
class list.
Students can connect to the class without
identifying themselves.
Teachers can't control when a student can
sign into their class.
Under the teacher's control, students can
see their own grades, but they're unable to
see any other students' grades.
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Sign In modeAnonymous mode
If the Remember names check box is
selected, teachers can identify individual
Teachers can see how many students are
connected.
students as they connect to the class.
Teachers can use Gradebook to save and
analyze student and class performance
Teachers are unable to save and analyze
student and class performance over time.
over time.
Teachers can generate student and class
reports.
Teachers can see, export and print the
total class grade.
Teachers can see, export and print total
scores for each question.
Teachers can see, export and print each
student's grade for each question and for
Teachers are unable to generate student or
class performance reports.
Teachers can see, export and print the
total class grade.
Teachers can see, export and print total
scores for each question.
Teachers are unable to identify student
names or individual grades.
the whole assessment.
Teachers can review results during the
assessment in the Response tab for the
class as a whole and for individual
Teachers can view results for the class as
a whole during the assessment in the
Response tab.
students (if the Remember names check
box is selected).
To start a class in Sign In
mode
Starting a class in Sign In mode
When you use SMART Response in Sign In mode, you can monitor each student’s
responses, and create reports on student and class performance. For more information,
see About Sign In and Anonymous modes on previous page
N O T E
Before you can start a SMART Response class and have students connect in
Sign In mode, you must have a class list. If you don't have a class list, you can
create or import class lists.
1. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
2. Select the class in the Gradebook area on the left, and then click Start Class.
The receiver’s power LED light flashes and then turns solid green, and the
receiver's Transmit LED light flashes green. You can now ask the students to turn
on and connect to the class.
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Starting a class in Anonymous mode
You don't need a Class List to operate SMART Response in Anonymous mode. See
About Sign In and Anonymous modes on page 52 for more information.
To start a class in
Anonymous mode
1. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
2. Select Anonymous Mode in the Gradebook area on the left, and then click Start
Class.
The receiver’s power LED light flashes and then turns solid green, and the
receiver's Transmit LED light flashes green. You can now ask the students to
connect to the class.
N O T E S
l If the students have already signed in to a class, and you select
Anonymous Mode, the clickers switch to Anonymous mode.
l If the clickers are in Anonymous mode, and you start a class that requires
sign-in, the clickers sign off and then ask the students to sign in.
Connecting clickers to the class
After you start a class, you can tell your students to connect to the class.
The student's connection process depends on SMART Response software's current
mode. In addition, you can prevent students and clickers from signing in.
Connecting in Anonymous mode
You must start a class in Anonymous mode before your students connect their clickers.
See Starting a class in Anonymous mode above
N O T E
In this mode, students must know the class name.
When the “SMART Response is ready to use” balloon message appears, tell your
students to follow this procedure.
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To connect in Anonymous
mode
1. Press the clicker's Power button for one second.
A message appears asking if you want to join the last class the clicker was
connected to, or find a different class.
2. Press the Enter button to join the last class.
OR
Press the Down button to select Find a class, and then press Enter.
The clicker scans for classes, and then displays a list of classes within range.
Press the Up and Down buttons to select the correct class, and then press Enter.
3. Press the Enter button to connect.
Ask the students to press their clicker's Power button for one second.
A "Hello" message appears on the clicker display.
N O T E S
l If the teacher selected the Lock Sign In option, the clicker displays a “Fail
to login” message.
If this occurs, unlock Sign In, and then tell the students to press Enter.
l When all of your students are connected, you can start asking questions.
Refer to Creating Assessments on page 37 for information about using
SMART Notebook to ask questions and create assessments
Connecting in Sign In mode
You must start a class in Sign In mode before your students connect their clickers. See
Starting a class in Sign In mode on page 53.
N O T E
When connecting to a class in Sign In mode, students must know the classroom
name. They must also sign in with a unique ID number.
After you start a class, ask your students to follow these steps.
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To connect in Sign In
mode
1. Press the clicker's Power button for one second.
A message appears asking if you want to join the last class the clicker was
connected to, or find a different class.
2. Press the Enter button to join the last class.
OR
Press the Down button to select Find a class, and then press Enter.
The clicker scans for classes, and then displays a list of classes within range.
Press the Up and Down buttons to select the correct class, and then press Enter.
A connecting message appears, followed by a message asking for an ID number.
3. Press the number buttons to enter your ID number, and then press Enter.
If you've entered a valid ID, a message appears asking you to confirm your name.
N O T E
If the teacher selected the Lock Sign In option, a message appears on the
clicker indicating that the student can't sign in at this time, and then a Retry
option appears.
4. Press the Enter button to connect.
A welcome message appears.
When all of your students are connected, you can start asking questions. Refer to
Creating Assessments on page 37 for information about using SMART Notebook to ask
questions and create assessments.
N O T E
If a student attempts to sign in using an ID that another student is already using,
the clicker displays a message indicating that they are unable to sign in and
allows them to retry.
Locking Sign In
You can block students from signing in to your class. Select the Lock Sign In button to
block students from signing in before you're ready or to block late students from signing
in. When you start a class, Sign In is unlocked by default. If you stop and restart SMART
Response or open a new class list, Sign In is unlocked.
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N O T E
Sign-in locking is available only in Sign In mode.
To block students from
signing in
1. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
2. If a class isn't already started, select a class in the Gradebook area, and then click
Start Class.
3. Click Lock Sign In.
Students are unable to sign in.
N O T E
If students disconnect from your class when sign-in is locked, they're unable to
sign in again until you select Unlock Sign In.
Monitoring clickers
You can use Teacher Tools to check the status of each clicker. You can see if a clicker
is logged on or if it's in Anonymous mode. If the clicker is logged on, you can also see the
student's name. You can see the clickers' serial numbers (MAC address) and identify
which logged-on student is using it.
The display shows the signal strength of each clicker, as measured by the receiver. If
the signal level is low for one or more clickers, and they are having communication
problems, you may want to reposition the receiver or remove signal path obstructions.
To monitor clickers1. Start a class and have your students connect their clickers.
The SMART Response receiver LED lights are green.
2. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
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3. Click the Devices button in the left column.
The Devices window appears and displays a "Your SMART Response receiver is
connected and working" message. The receiver name appears below the Devices
button.
N O T E
If a "Your SMART Response receiver is not connected" message appears,
the SMART Response receiver isn't connected or isn't working properly.
Check the receiver connections or repeat the receiver installation.
4. Click My Receiver, and then click the Clickers tab at the top of the window.
The Clickers window appears and displays a table of all connected clickers. Each
row of the table shows one clicker's signal strength, battery condition, student
name and hardware ID (MAC address).
N O T E
To disconnect all students
using Teacher Tools
If students' clickers are connected anonymously, the Student Name field
displays Anonymous.
Disconnecting students from a class
You can disconnect the clickers from a class in three ways.
Disconnecting all students using Teacher Tools
You can disconnect and turn off all students simultaneously.
1. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
2. Select the class in the Gradebook area on the left, and then click Stop Class.
All student clickers disconnect.
A message appears on the clickers indicating that the class is over and that the
clickers are turning off. The Transmit and Receive LED lights on the receiver turn
off and the Ready LED light turns red.
To disconnect all clickers
using the Devices menu
1. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
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2. Select Devices, and then click Turn off all clickers.
All student clickers disconnect and turn of.
A message appears on the clickers indicating that the class is over and that the
clickers are turning off. The Transmit and Receive LED lights on the receiver turn
off and the Ready LED light turns red.
Disconnecting individual clickers using Teacher Tools
N O T E
This option is available only if the students are connected to a class in Sign In
mode.
To disconnect individual
clickers using Teacher
Tools
1. Start Teacher Tools. See Starting Teacher Tools on page 23
Teacher Tools appears.
2. Select the active class in the Gradebook area.
3. Click the Students tab.
4. Select the row of the student you want to disconnect.
The Properties window appears below the student list table.
5.
Click Disconnect Clickerat the top-right of the window.
The Log Off Student dialog box appears.
6. Click OK to log off the student.
N O T E
The student can log back on immediately.
OR
If you don't want the student to be able log on for a while, select Also ban this
student for, select the number of minutes, and then click OK.
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Students disconnecting manually
Students can disconnect their clickers by pressing the Power button for one to two
seconds.
If signed-in students turn off their clickers when a question set is started, they can turn
on the clickers, sign in with the same ID and rejoin the assessment in progress without
losing any previous answers. If a student is connected anonymously, they lose any
previous answers when they reconnect.
If students connect to the wrong class, ask them to log off by pressing the Menu button,
selecting Sign out and pressing the Enter button.
They can then connect and sign in to the correct class without turning off their clickers.
Using clickers
After students connect their clickers to your class, they can use their clickers to
complete assessments.
In addition, students can ask questions using their clickers and change the clicker
settings.
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About XE clickers
Button/key nameKeyFunction
Power buttonPress and hold to turn clicker on or off
Soft keys
Letter and number
keys
Symbol key
Press to select functions displayed on the LCD
display. The functions depend on the clicker's
mode
Press to answer multiple choice, multiple
answer, true/false and yes/no questions
Press to insert lowercase value
Press Shift key and then press to insert
uppercase value
Press and hold a, e, i, o, u, y, c or n keys to
select other character variations
Press and release to select green key functions
Press and hold to display a menu where you
can select symbols
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Button/key nameKeyFunction
Spacebar/Menu
button
Directional
keypad
Shift keyPress and then press keyboard key to enter an
Math expression
keys–fraction
Math expression
keys–root
Math expression
keys–
superscript/subscript
Press to add a space in text or mathematical
expressions
Press after pressing the Sym key to display a
menu where you can select Raise hand,
Symbols or other functions depending on
clicker mode.
Press to navigate menu options or navigate text
and mathematic expression content
uppercase character
Press to insert fractional values in an
expression
Press to insert a square root value in an
expressions
Press after pressing the Sym key to insert a
radicand
Press to insert a superscript value in an
expression
Press after pressing the Sym key to insert a
subscript value in an expression
To identify students with
questions
Asking questions
At any time during a class, a student can request the teacher's attention by pressing the
Sym button, pressing the spacebar and then selecting Raise hand on their clicker.
Teacher Tools displays the number of students who have questions on the Home tab
beside the Questions heading.
1. Click the Students tab to show the list of student names and IDs.
In the Status column, you may see one or more rows with a question icon.
2.
3. After you answer the student's question, select the row that displays the student
name, and then click Clear Question in the top-right corner of the Properties
window.
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Completing assessments
After you create an assessment, you can start it in SMART Response. Students then
complete the assessment using their clickers. During the assessment, you can view
results.
Starting an assessment
When you use SMART Notebook to ask questions, SMART Response uses the options
you set in Teacher Tools to control how students use their clickers. Before starting a
SMART Response assessment, check that the receiver is connected and ready. If you
don’t have a SMART Notebook assessment file, you must create one. See Creating an
assessment on page 37 for more information.
To open and set
assessment options
1.
Click the SMART Responseicon in the Windows notification area or Mac
menu bar, and then select Open Notebook Software.
A blank SMART Notebook page appears.
2. Select File > Open.
3. Select the SMART Notebook file containing your questions, and then click Open.
The assessment file's title page appears.
4. Click the Response tab, and then click Properties, if it isn't already selected.
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5. Select the Remember names check box to display student names in the
Response tab during the assessment.
OR
Clear the Remember names check box to not display student names in the
Response tab during the assessment.
N O T E S
o
Select the Remember names check box if you want to identify
students when reviewing results during the assessment.
o
Clear the Remember names check box if you want to display the
SMART Notebook file on a SMART Board interactive whiteboard
during the assessment but don't want students to see each other's
results. (You can review, print and export the results after the
assessment even if you clear the Remember names check box.)
To start an assessment
and ask questions
6. From the Show results to students drop-down list, select one of the following
options:
Feedback
Description
option
After you stop
The student can see how they answered after you click Stop.
collecting
responses
After all
questions are
The student can see how they answered after they finish
answering all questions.
answered
After each
question is
answered
Don't show
The student can see how they answered after each question,
and they can see their grade after they finish answering all
questions.
The student can't see their results or grades.
grades on
clickers
1. If you haven't started a class, start it now.
2. If the students haven't connected to the class, have them do so now.
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3. Select Response > Start Assessment,
OR
Click Start this assessment now.
The Response tab opens with the Progress button selected.
If you’re projecting the questions on a screen, you can control the students’
progress by selecting each question page in turn.
4.
Use the menu bar Forwardor Backbuttons to open a question page.
OR
Click the Page Sorter tab, and then select the thumbnail of a question page.
5. Click Stop this assessment in the Response tab.
OR
Click Stop Assessment in the menu bar to end the session.
To collect question
responses
6. If you chose to show results to students, select Response > End Review Mode
when the students are done reviewing their results.
7.
Clickto save the results.
Collecting question responses
N O T E
Make sure that you start your class and that all the students are connected before
you ask questions.
1. Click Response > Start Assessment.
If you haven’t started a class, a message appears asking you to select a class.
Select a class, and then click Start Class.
A message appears on the clickers asking the students to respond.
2. When all students have answered, click Response > Stop Assessment.
N O T E
SMART Notebook stores the results in your document. Remember to save
your document after collecting responses.
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3. If you want to save the questions as a SMART Notebook file, click File > Save (or
Save As).
A Save As dialog box appears.
4. Browse to a destination folder, type a file name, and then click Save.
Reviewing results during an assessment
You can use SMART Response to collect and display results instantly while you run an
assessment. You can use assessments as an interactive learning tool and a way to give
students continual feedback about what they're learning.
To display instant class
assessment results
1. After all students answer the questions, return to the assessment's title page.
2. Click SMART Notebook's Response tab if it isn't already open.
3. Click Progress, and then click Stop this assessment.
The Progress button changes to Results. A summary of the class's performance
appears, including a chart showing the class's responses to each question.
4. If you want to view more detailed class results, click Show beside Details.
A list of students, their grades and the duration of the assessment appears.
N O T E S
o
Use discretion when displaying sensitive grade information to all
class members. If you started the class in Sign In mode, consider
clearing the Remember names check box before you start the
assessment to not display student names in the Response tab. (You
can later review, print and export the results in Teacher Tools.)
o
If you started the class in Anonymous mode or cleared the
Remember names check box before you start the assessment,
student names display as Anonymous-1, Anonymous-2, and so on.
To display instant results
for each question
1. After all students answer the questions, return to the assessment's title page.
2. Click SMART Notebook's Response tab if it isn't already open.
3. Click Progress, and then click Stop this assessment.
The Progress button changes to Results. A chart representing the class's
performance appears.
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4. Click the Page Sorter tab, and then select a question.
5. Click the Response tab.
6. Click Results.
A summary of the class's responses to the question appears, including a chart
showing the number of responses to each possible answer.
N O T E
You can toggle the type of chart displayed by selecting Show bar chart or
Show pie chart.
T I P
You can insert the chart into the question page by clicking Insert chart
into Notebook.
7. Click Show beside Details.
A list showing each student's submitted response appears, including the time it
took them to respond.
N O T E S
o
Use discretion when displaying sensitive grade information to all
class members. If you started the class in Sign In mode, consider
clearing the Remember names check box before you start the
assessment to not display student names in the Response tab. (You
can later review, print and export the results in Teacher Tools.)
o
If you started the class in Anonymous mode or cleared the
Remember names check box before you start the assessment,
student names display as Anonymous-1, Anonymous-2, and so on.
Chapter 5
Reviewing, printing and
exporting assessment
results
The Teacher Tools Gradebook gives you quick access to test results, making it easy to
prepare reports and conduct evaluations. Reports can be as simple or as detailed as you
need. Create high-level comparisons of class performance, specific reports based on
tagged characteristics such as demographics or curriculum standards, or personalized
reports on how individual students perform. You can also create reports that show
grades for the entire school year.
N O T E
Assessment results for students aren't saved in Anonymous mode.
You can display results and generate reports to review during an assessment or after you
run an assessment.
In addition, you can print or export questions and assessment results.
I N T H I S S E C T I O N
Importing assessment results70
Formatting the results files for importing70
Importing a class results file70
CSV and XLS File Formatting71
Reviewing assessment results71
Generating student performance reports74
Generating class performance reports75
Printing and exporting questions and results75
Printing from Notebook's Response menu76
Exporting Results to an Excel, HTML or CSV file77
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M E N T R E S U L T S
Importing assessment results
You can import the results of an assessment that you performed without SMART
Response. You can then generate reports combining the results from your assessments
with the imported results.
You can import results using either comma separated values (CSV) files or Microsoft
Excel files (Windows only).
N O T E
The ID numbers you use in the list you import must match the ID numbers
assigned to the students in the class list that you're using.
Formatting the results files for importing
You must use the headings ID Number and Marks when you format the .csv, .xls or
.xlsx files for importing. If you're using information from another program, copy it to a new
file and then format it as shown in this example.
To import a class results
file
Importing a class results file
1. Start Teacher Tools. See Starting Teacher Tools on page 23.
Teacher Tools appears.
2. In the Gradebook area, select the class you want to import the results to.
3. Click Import on the menu bar, and then select Assessments.
4. Click the target class, and then click Next.
5. Click the Students tab at the top of the window.
6. Type the title, and then select the type of the assessment. Optionally, you can
type the subject and topic information.
7. Select the Percentage or Raw values score formats, and then click Next.
8. Select the file type, and then click Next.
9. Browse to the file location, and then click Open.
The student results information appears in the Students tab and in the
Assessments tab. You can also generate reports that include the imported scores.
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M E N T R E S U L T S
CSV and XLS File Formatting
E X A M P L E
Comma separated value (CSV) file
E X A M P L E
Excel spreadsheet (XLS) file
Reviewing assessment results
After you run and stop an assessment, Teacher Tools records the class results and each
student's results. At any time after you run an assessment, you can review the student,
question or assessment results and performance.
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M E N T R E S U L T S
N O T E
Use discretion when displaying sensitive information to all class members. To
hide sensitive information, click the Privacy: Off icon before you display student
or assessment results. See Adjusting Privacy and Alert options on page 25 for
more information.
To display student results1. If a class is currently running, stop it.
2. In Teacher Tools, select the class name in the Gradebook area.
The Teacher Tools window appears with the Home tab selected.
3. Click the Students tab.
After a short delay, a table of results appears. If you previously turned on Privacy
mode, the student IDs and statistics appears as gray shapes in the table.
To display detailed results
for each student
4.
If Privacy mode is on, click Privacy: Off.
The first columns of the table of class results show the student name, ID and
average score for all the assessments the student has participated in. The
columns that follow show each student's results for every assessment the class
has participated in.
1. Complete the above procedure, and then select the student's row.
The student's information appears in the lower pane.
2. Click the Performance tab.
An Assessment Results over Time graph appears showing the student's results
compared to the class average for all assessments since the first assessment
was run.
N O T E
The graph is hidden while Teacher Tools is in Privacy mode.
3. Place your pointer over the graph to display details about the specific assessment.
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4. Click the Results tab.
A table appears showing detailed information about each assessment the student
has participated in, including the date and the score the student achieved. If the
student's score is below the passing grade you defined when you created the
class, the score appears in red. See Changing a class's passing grade on page 33
for information.
To display class
assessment results
To display detailed results
for each assessment
1. If a class is currently running, stop it.
2. In Teacher Tools, select the class name in the Gradebook area.
The Teacher Tools window appears with the Home tab selected.
3. Click the Assessments tab.
After a short delay, a table of results appears listing all assessments that the class
has participated in, including the class average score for each assessment. If the
class average score is below the passing grade you defined when you created the
class, the score appears in red. See Changing a class's passing grade on page 33
for information.
1. Complete the previous procedure, and then select the assessment's row.
The lower pane of the window displays the assessment's properties.
2. Click the Performance tab.
A Student Achievement per Question graph appears showing the student
responses to each question.
N O T E
The graph is hidden while Teacher Tools is in Privacy mode.
3. Place your pointer over the graph to display details about the specific questions.
4. Click the Results tab.
A table appears showing the mark each student received for the assessment. If
the student's score is below the passing grade you defined when you created the
class, the mark appears in red.
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Generating student performance reports
You can generate student performance reports at any time after your assessments are
complete. You can tailor the reports to include all classes or select classes. You can
also create reports for individual students or for all students in the selected classes at
one time.
To generate a student
performance report
1. Start Teacher Tools. See Starting Teacher Tools on page 23.
Teacher Tools appears.
2. In the Reports area, click Student Performance.
The Student Performance Report window appears.
3. In the Class drop-down list, select the class you want a report for.
OR
Select All classes for a report on all classes.
4. In the Student drop-down list, select the student you want a report on.
OR
Select All students for a report on all students.
5. Define the Report Period if you want a report for a specific range of dates.
6. In the Include drop-down list, select Selected assessment types or All
assessment types.
7. If you chose Selected assessment types, select the types you want a report for
from the check list that appears.
8. Browse to where you want to save the report file, and then click Create.
SMART Response creates one or more reports as PDF files that appear in your
default PDF viewer. The files are named using the student name and ID, and the
date the files are created.
If you generated one report, the report opens automatically. If you generated
multiple reports, the report's folder location appears in Windows Explorer or Mac
Finder.
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Generating class performance reports
You can generate class performance reports at any time after your assessments are
complete. You can tailor the reports to include all classes or select classes. You can
also create reports on all assessment types or on specific types of your choice.
To generate a class
performance report
1. Start Teacher Tools. See Starting Teacher Tools on page 23.
Teacher Tools appears.
2. In the Reports area, click Class Performance.
The Class Performance Report window appears.
3. In the Class drop-down list, select the class you want a report for.
OR
Select All classes for a report on all classes.
4. Define the Report Period if you want a report for a specific range of dates.
5. In the Include drop-down list, select Selected assessment types or All
assessment types.
6. If you chose Selected assessment types, select the types you want a report for
from the check list that appears.
7. Browse to where you want to save the report file, and then click Create.
SMART Response creates one or more reports as PDF files that appear in your
default PDF viewer. The files are named using the class name and ID, and the
date the files are created.
If you generated one report, the report opens automatically. If you generated
multiple reports, the report's folder location appears in Windows Explorer or Mac
Finder.
Printing and exporting questions and
results
Using SMART Notebook's Response menu, you can create hard copies of questions,
handouts and student results. You can also export question and student results to an
Excel spreadsheet, comma separated values (CSV) file or an HTML web page.
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Printing from Notebook's Response menu
You can print a variety of information from the Response menu in SMART Notebook
software. You can create and include header, footer and date information, and select a
page range to print.
Print optionDescription
ThumbnailsOn one page, print up to six full-color, reduced images of each
SMART Notebook title page and question page. You can include
page numbers, image borders and page titles.
HandoutsOn one page, print up to three full-color, reduced images of each
SMART Notebook title page and question page, with ruled lines
for notes. You can include page numbers, image borders and
page titles.
Full pageOn one page, print a full-color image of each SMART Notebook
question page. You can include page numbers.
To print questions or
results
QuestionsPrint several questions on a page. If the question page doesn't
have any objects or images, only the text appears. If there are
objects on the question page, a full-color thumbnail of the
question appears. You can include page numbers.
Results
N O T E
This option is available only after you stop an
assessment.
Print several questions on a page. If the question page doesn't
have any objects or images, only the text appears on the page. If
there are objects on the question page, a full-color thumbnail of
the question appears. In the Print Preview view, you can click
the question to toggle from thumbnail to text-only format.
The correct answer and the student’s response appear beside
each question, and the total score appears at the top of the first
page. You can include page numbers.
You can print a summary of the results for all students in the
class list, or you can print the results for selected students.
Click Response > Print, and then select the option you want to print.
OR
For other options, click Response > Print > More Print Options, or press CTRL+P
(Windows) or CMD+P (Mac OS X) to open SMART Response's print window.
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N O T E
The Questions and Results print options are available only if the SMART
Notebook file includes SMART Response questions and saved results
information. If the assessment is still running, or if it stops before any student
answers a question, no results are saved.
Exporting Results to an Excel, HTML or CSV file
If you save your SMART Notebook file after you ask questions, or after you run an
assessment, you can open the SMART Notebook file at any time to view the results.
You can export the results to an Excel spreadsheet (Windows), to an HTML page for
viewing on a web browser or to a comma separated values (CSV) file that you can import
into many spreadsheet and database applications. See CSV and XLS File Formatting on
page 71.
To export results from
Teacher Tools
N O T E
You can export results only after you stop the assessment. If you clear the
results after you stop, the results are permanently deleted and you're unable to
print or export them. After you save and close the SMART Notebook file, you can
open the file and print or export the results.
1. Start Teacher Tools. See Starting Teacher Tools on page 23.
Teacher Tools appears.
2. Select File > Export from the menu bar.
The Export dialog box appears.
3. In the list, select the class with the results you want to export, and then click Next.
4. Select the By student option if you want to export results for your entire class (the
default selection) or for an individual student. If you want to export results for an
individual student, also select the student's name from the drop-down list.
OR
Select the By assessment option if you want to export the results of a class
assessment or all assessments the class has taken.
5. Click Next.
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6. Select the format you want to export the results in, and then click Next.
A Save As dialog box appears.
7. Browse to a folder, type a name for the file, and then click Save.
The results export and open in your computer's default file viewer.
To export results from
SMARTNotebook
1. Stop the assessment if it's still running.
Don't clear the results.
2. In SMART Notebook, select Response > Export results to > Microsoft Excel.
N O T E
Exporting to Microsoft Excel isn't available on Mac computers.
OR
Click Response > Export results to > Web Page (HTML).
Troubleshooting Using the Receiver LED Lights82
Other troubleshooting tips83
Preventing component damage
C A U T I ON
l Do not use sharp or pointed objects, such as ballpoint pens or pointers, to
press the clicker buttons.
l Never use abrasive erasers or harsh chemicals while cleaning the receiver
or clickers.
l Avoid setting up and using your system in an area with excessive levels of
dust, humidity or smoke.
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Cleaning the receiver and clickers
With proper care, your SMART Response hardware will provide years of trouble-free
service. Follow these cleaning tips to maintain your SMART Response system:
l Remove dust with a damp cloth before using a cleaner.
l Clean the unit’s surface with a household glass cleaner, such as Windex®, daily,
weekly or as required.
l Do not spray cleaner directly onto the clicker. Instead, spray a light amount of
cleaner on a cloth and then gently wipe the clicker.
Transporting SMART Response
If you need to ship your SMART Response hardware, repack it with as much of the
original packaging as possible. If you prefer to use your own packaging materials, make
sure you adequately protect the product.
To change the clicker
batteries
Changing clicker batteries
Under normal operating conditions, the clicker batteries can operate for up to 200 days.
When replacing them, use fresh batteries of the same type and quality, and change both
at the same time.
C A U T I ON
l Do not install batteries with the polarity (+/–) reversed.
l Do not attempt to recharge the batteries.
l Do not dispose of batteries in a fire or incinerator.
l Dispose of batteries according to your region’s laws and regulations. If you
don’t know the applicable rules for your region, consult your battery
manufacturer.
1. If the clicker is on, turn it off.
2. Using the included Phillips® screwdriver, remove the screw from the back of the
clicker, and then remove the cover.
3. Remove the exhausted batteries, and dispose of them according to local
regulations.
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4. Insert new AA batteries.
5. Replace the cover and screw.
Resetting clickers
If your clicker isn't operating as expected, you may need to reset it. Perform the following
steps to reset it.
To reset the clicker1. If the clicker is on, turn it off.
2. Using the included Phillips® screwdriver, remove the screw from the back of the
clicker, and then remove the cover.
3. Remove the batteries.
4. Press and hold the Power button for at least 5 seconds.
5. Replace the batteries.
6. Replace the cover and screw.
Receiver indicator lights
Receivers have the following LEDindicator lights:
l The Ready light
l The Transmit light
l The Receive light
The Ready light is in the upper-right corner of the receiver. The Ready light indicates the
operational states of the receiver module. You can see the Transmit and Receive lights
in the lower-right part of the receiver. The lights flash green, indicating transmit and
receive activity between the receiver and the clickers.
The following table shows the Ready light’s normal states. If the light’s behavior doesn’t
match a state listed here, refer to Troubleshooting the receiver on next page.
Ready Light
State
OffThe receiver is disconnected from the computer.
Description
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Ready Light
State
Solid redThe receiver has power, but either it isn’t communicating with the
Solid greenThe receiver is receiving power and communicating successfully with
Description
computer or no class is started.
SMART Response software.
Troubleshooting the receiver
Do not open the receiver or the clicker units to attempt repairs. Refer all service inquiries
to authorized SMART service personnel.
Resetting the Receiver
If your SMART Response software behaves erratically (possibly because of a static
discharge or power fade), you might be able to restore normal operation by resetting the
receiver.
Reset the receiver completely by disconnecting and then reconnecting the USB cable.
Troubleshooting Using the Receiver LED Lights
If you experience a problem with your receiver, you can use the receiver LED lights to
troubleshoot it.
Ready
Light
Red,
green
yellow
Flashing
green
Flashing
green
GreenConstant
YellowOffOffReceiver has power, but communication
Transmit
Light
GreenGreenReceiver is starting up. Lights flash in
OffOffReceiver is scanning radio channels.
Any state Any stateReceiver is accepting commands from the
flashing
Receive LightReceiver State
sequence.
computer.
Flashes when it
receives data from
a clicker
Receiver has power and is communicating
with the computer, but isn’t receiving
commands.
circuits have failed.
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Ready
Light
Flashing
red
Flashing
yellow
Flashing
yellow
Transmit
Light
FlashingFlashingManufacturing tests running, and receiver
Any state Any stateReceiver software checksum failed.
FlashingFlashingReceiver software failure.
Receive LightReceiver State
isn’t operational. All lights flash together.
Other troubleshooting tips
Symptom/ObservationAction/Remedy
When you export SMART
Response question set results
from a SMART Notebook file
using the CSV command,
fractions change to dates.
Your computer doesn’t recognize
SMART Response, and the
receiver’s Status LED light
remains solid red.
In your exported results convert the exported dates
to fractions, add a space before each fraction and
convert the month to its numerical value. The
converted month is the fraction’s numerator, and
the day is the denominator.
Remove the SMART Response hardware drivers
on your computer, and then reconnect the receiver
following the instructions in document 115401.
Responses from students don’t
appear in SMART Notebook
reports.
Additional SMART Response
receivers don’t connect to the
network when you install more
than one receiver on your
computer.
During the installation of a
SMART software product on the
Windows operating system, a
dialog box appears informing you
that the installation was
interrupted.
Wait at least 10 seconds after the last student
responds before you stop a question set.
Disconnect the additional receiver’s USB plug to
resume normal operation. • Install only one receiver
per computer. • Disconnect and reconnect the first
receiver’s USB plug if it doesn’t work, or if the LED
light turns red.
N O T E
Installing more than one receiver affects
your computer’s performance and doesn’t
increase your reception.
To prevent interruptions, restart the computer, and
follow the procedure outlined in document 77681.
Appendix A
Hardware environmental
compliance
SMART Technologies supports global efforts to ensure that electronic equipment is
manufactured, sold and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment
Regulations (WEEE directive)
Waste Electrical and Electronic Equipment regulations apply to all electrical and
electronic equipment sold within the European Union.
When you dispose of any electrical or electronic equipment, including SMART
Technologies products, we strongly encourage you to properly recycle the electronic
product when it has reached end of its life. If you require further information, please
contact your reseller or SMART Technologies for information on which recycling agency
to contact.
Restriction of Certain Hazardous
Substances (RoHS directive)
This product meets the requirements of the European Union’s Restriction of Certain
Hazardous Substances (RoHS) Directive 2002/95/EC.
Consequently, this product also complies with other regulations that have arisen in
various geographical areas, and that reference the European Union’s RoHS directive.
Batteries
Batteries are regulated in many countries. Check with your reseller to find out how to
recycle used batteries.
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There are special regulations that must be met when shipping a product that has a lithium
ion battery packaged with the product or shipping a lithium ion battery. When returning a
SMART Technologies product which contains a lithium ion battery or returning a lithium
ion battery, call SMART Technologies RMA for information on these special shipping
regulations:
l 1.866.518.6791, Option 4 (U.S./Canada)
l 1.403.228.5940 (all other countries)
Packaging
Many countries have regulations restricting the use of certain heavy metals in product
packaging. The packaging used by SMART Technologies to ship products complies with
applicable packaging laws.
Covered Electronics Devices
Many U.S. states classify monitors as Covered Electronic Devices and regulate their
disposal. Applicable SMART Technologies products meet the requirements of the
Covered Electronic Devices regulations.
China’s Electronic Information Products
regulations
China regulates products that are classified as EIP (Electronic Information Products).
SMART Technologies products fall under this classification and meet the requirements
for China’s EIP regulations.
U.S. Consumer Product Safety
Improvement Act
The United States has enacted the Consumer Product Safety Improvement Act which
limits the lead (Pb) content in products used by children. SMART Technologies is
committed to complying with this initiative.
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California Air Resource Board – Airborne
Toxic Control Measure
California has enacted a law to restrict the emissions of Formaldehyde from Composite
Wood Products. The SMART Technologies products that contain Composite Wood
Products are compliant to this regulation.
Restriction of Certain Chemicals (REACH
directive)
The European Union has enacted the EU REACH Directive which restricts the use of
certain chemicals in products. SMART Technologies is committed to complying with
this initiative.
Appendix B
Customer support
Online information and support
Visit www.smarttech.com/support to view and download user’s guides, how-to and
troubleshooting articles, software and more.
Training
Visit www.smarttech.com/trainingcenter for training materials and information about our
training services.
Technical support
If you experience difficulty with your SMART product, please contact your local reseller
before contacting SMART Support. Your local reseller can resolve most issues without
delay.
N O T E
To locate your local reseller, visit www.smarttech.com/where.
All SMART products include online, telephone, fax and e-mail support: