Before you use the SMART Response™ interactive response system, please read and
understand the safety warnings and precautions described in this guide. These safety
warnings and precautions instruct you in the safe and correct operation of the system
and its accessories so you can prevent injuries to yourself, others or damage to the
equipment. You must always ensure that the SMART Response interactive response
system is being used correctly.
N O T E
If you own a SMART product other than a SMART ResponseXE interactive
response system, refer to the user’s guide that came with your product for
relevant warnings and maintenance instructions.
Safety information
W A R N I N G
l Failure to follow the installation instructions that ship with the SMART
product could result in personal injury or damage to the product.
l When using the SMART Response interactive response system with a
SMART Board™ interactive whiteboard and projector, do not stare into the
beam of light created by the projector. Instruct children not to look in the
direction of, or stare at, this beam of light.
l Ensure that any cables extending across the floor to your SMART product
are properly bundled and marked to avoid a trip hazard.
l To reduce the risk of fire or electric shock, do not expose the components
to rain or moisture.
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|I M P O R T A N T IN F O R M A T I O N
C A U T I ON
l Use only the batteries provided or equivalent replacements. Do not attempt
to recharge the batteries.
l Do not install batteries with the polarity (+/–) reversed.
l Do not dispose of batteries in a fire or incinerator.
Dispose of batteries according to the laws and regulations of your region. If
you do not know the applicable rules for your region, consult the battery
manufacturer.
l Never use abrasive erasers or harsh chemicals when cleaning SMART
Response interactive response system hardware.
l Do not open the receiver or clicker units to attempt repairs. Refer all
service to authorized SMART service personnel.
I M P OR T A N T
l You must connect the USB cable that came with your SMART product to a
computer that has a USB compliant interface and that bears the USB logo.
In addition, the USB source computer must be compliant with CSA/UL/EN
60950 and bear the CE mark and CSA and/or UL Mark(s) for CAS/UL
60950. This is for operating safety and to avoid damage to the SMART
product.
l If your SMART product requires replacement parts, make sure the service
technician uses replacement parts specified by SMART Technologies or
parts with the same characteristics as the original.
Compliance
This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
Changes or modifications to this equipment not expressly approved by SMART
Technologies may void the user’s authority to operate this equipment.
i i i
The separation distance between the user and the device’s radiating
element should be greater than 20 cm
|I M P O R T A N T IN F O R M A T I O N
N O T E
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
l Reorient or relocate the receiver or clicker units.
l Increase the separation between the equipment and the product.
l Connect the affected equipment to an outlet on a circuit different from that
to which the receiver’s computer is connected.
l Consult your SMART service representative or an experienced radio/TV
technician for help.
Contents
Important informationi
Safety informationi
Complianceii
About SMART Response1
Features2
Software4
Hardware – clickers and receivers5
Installing SMART Response7
Environmental requirements7
Computer requirements8
Installing SMART Response software9
Connecting hardware and activating SMART Response10
Selecting how students answer questions16
Getting started19
About SMART Response interactive response system19
Asking Instant Questions21
Setting up Teacher Tools22
Creating a Class List26
Editing a Class List30
Using SMARTResponse35
About SMART Notebook36
Creating Assessments37
Adding questions to the assessment40
Starting and connecting to a class51
Disconnecting students from a class58
Using clickers60
Completing assessments63
Reviewing, printing and exporting assessment results69
Importing assessment results70
Reviewing assessment results71
Generating student performance reports74
Generating class performance reports75
Printing and exporting questions and results75
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|C O N T E N T S
Maintaining SMART Response79
Preventing component damage79
Changing clicker batteries80
Resetting clickers81
Receiver indicator lights81
Troubleshooting the receiver82
Other troubleshooting tips83
Hardware environmental compliance85
Waste Electrical and Electronic Equipment Regulations (WEEE directive)85
Restriction of Certain Hazardous Substances (RoHS directive)85
Batteries85
Packaging86
Covered Electronics Devices86
China’s Electronic Information Products regulations86
U.S. Consumer Product Safety Improvement Act86
California Air Resource Board – Airborne Toxic Control Measure87
Restriction of Certain Chemicals (REACH directive)87
Customer support89
Online information and support89
Training89
Technical support89
Shipping and repair status89
General inquires90
Warranty90
Registration90
Chapter 1
About SMART Response
I N T H I S S E C T I O N
Features2
Software4
Hardware – clickers and receivers5
The SMART Response interactive response system is an assessment tool that
enhances learning. It facilitates summative and formative assessment by allowing you
to pose a question before, during or after a lesson to find out whether students are on
track. You can use the feedback to help shape the rest of your lesson.
Once you finish the lesson, create a question set with SMART Response assessment
software to evaluate learning more formally. You can feel confident that the students
have answered the way they intended, because they can verify and change their self
paced responses directly on the clicker.
Teachers can easily add creativity to questions by combining text with images to make
questions more dynamic. SMART Response comes with SMART Notebook
collaborative learning software, and offers 6,000 learning objects that you can easily add
to quizzes.
SMART Response also increases one-to-one interaction by allowing teachers to survey
and engage students and collect responses.
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Features
FeatureDescription
Teacher Tools
Smooth integrationSMART Response software integrates with SMART
New user interfaceWith its simple interface, SMART Response’s intuitive
Integrated GradebookThrough Gradebook, you can build comprehensive reports
Access, view and manage all assessment data in one
location. This powerful tool allows you to create class lists,
and set up, conduct and manage tests and quizzes.
You can also monitor each student’s progress during a test
and instantly view their results.
Notebook.
software allows you to create pages that have clear,
contextual and concise information for both novice and expert
users.
based on your students’ grades, and you can sort, organize
and monitor your students’ progress. Reports can be as
simple or as detailed as you need. Create high-level
comparisons of class performance, specific reports based on
tagged characteristics such as demographics or curriculum
standards, or personalized reports on how individual students
are doing.
Integration with third-
party question bank
Tagging
Ability to assign partial
points to answers
You can easily integrate third-party questions into SMART
Notebook.
You can tag students and questions, and automatically
generate reports with comprehensive student and class
performance breakdowns.
You can also tag key words to describe various
characteristics, correlate questions to curriculum standards
and break down performance into a printable chart.
Teacher Tools makes it easy to keep everything organized.
The easy-to-use management tool automatically files test
results in the built-in Gradebook. It also lets you view
performance reports and test scores, and manage your class
lists, all from one location.
With this feature, you can assign partial points for individual
questions.
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FeatureDescription
Content pagesYou can use SMART Notebook page groups to present a
story on a content page, and then follow it up with relevant
questions.
One-window control of
classrooms and
assessments
Monitoring students
during and after the test
through the quiz
introduction page
Monitoring time per
response and per
student
One-click instant
reporting through
Gradebook
Teacher Tools adds powerful grading and reporting
functionality. It brings your class lists and assessment
scores into one place, and automatically files assessment
results into Gradebook. Files save to a single .teacher file for
easier data management.
You can monitor how much time is remaining for a quiz
through the introduction page. Grades are immediately
calculated after the test and displayed in graphical charts and
numeric tables.
SMART Response’s interface can determine which student
answered first, and who answered what.
Create one-click instant reports that display a student’s, or
class’s, performance and progress. Gradebook gives you
quick access to test results, making it easy to prepare reports
and conduct analysis.
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Software
FeatureDescription
Flexible assessmentThis feature gives teachers frequent opportunities to ask
questions and obtain feedback, which can engage students
more actively in the material they’re studying. You can
display feedback in a bar or pie chart. All feedback
statistically summarizes student responses, and helps
teachers record and track each student’s progress.
AnonymityStudents can send private responses through the anonymity
feature. With this feature, the system logs each response
according to an assigned number for each student. Only the
teacher knows which student has which number, so
students can answer questions without feeling judged by
their peers.
Dynamic contentUse SMART Notebook to create questions and
assessments with pictures, sound, video and
Adobe®Flash® Player compatible files from the Gallery.
Instant, measurable
results
Question variety
File import and export
Import and export
assessments
This feature allows teachers to instantly pose questions and
receive responses from within SMART Notebook.
Teachers can ask different types of questions, including true
or false, yes or no, multiple choice, multiple answer, numeric
fraction or expression response and text answer.
This feature allows teachers to export to their online
performance reporting systems, or a reporting system of
their choice.
Convenient monitoring options allow teachers to monitor
students during and after tests, see how much time is left,
who has completed the questions, who answered first, and
which questions were answered.
The comprehensive Gradebook allows teachers to create
new class lists, conduct SMART Notebook assessments,
and view class reports.
Teachers can export assessment results to other
gradebooking or database applications. They can also
import scores from other activities and quizzes to include in
SMART Response’s Gradebook for complete reporting.
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Hardware – clickers and receivers
FeatureDescription
Radio frequency
(RF) technology
100' (30 m) rangeWith a good RF path, the student clickers and central receiver
Ergonomic design
LCD screenThe easy-to-read LCD screen has room to display several lines
Descriptive iconsIcons on an LCD screen allow students to monitor battery power
Extended battery
life
RF technology provides a reliable wireless connection between
the student clickers and the central receiver. You don’t need a
line of sight to the clickers.
The receiver verifies receipt of every signal, and messages are
automatically resent if they weren’t received.
can connect within a 100' (30 m) range.
Designed to fit comfortably in young hands or lie flat on a desk,
responding to questions is quick and easy.
Even young students will find the handheld devices easy to use
and comfortable to hold.
of text. Students can see whether responses have been sent
and review the status of their clicker’s battery power and
network connection.
and the network status of their clicker.
Each clicker uses long-lasting AA batteries.
Easy connectionThe receiver connects via a USB cable to a computer, and it
doesn’t require an additional power adapter.
Flexible installation
Status featuresThe LED lights indicate power status and whether information is
CompatibilitySMART Response is compatible with both the Microsoft®
The receiver weighs just under 6 oz. (165 g) and easily mounts
onto walls, desks or tables.
being sent or received.
Windows® operating system and Mac OS X operating system
software.
Chapter 2
Installing SMART Response
I N T H I S S E C T I O N
Environmental requirements7
Temperature7
Humidity7
Water and fluid resistance8
Dust and Scratching8
Electrostatic discharge (ESD)8
Conducted and radiated emissions8
Computer requirements8
Windows operating systems8
Mac OS X operating system software9
Installing SMART Response software9
Connecting hardware and activating SMART Response10
Connecting the receiver11
Extending the USB cable12
Checking the receiver’s status13
Activating SMART Response14
Selecting how students answer questions16
Environmental requirements
Before installing or using your SMART Response system, review the following
environmental requirements and compliance statements.
Temperature
SMART Response’s components can operate in the temperature range of 41°F to 95°F
(5°C to 35°C). In addition, the product can withstand storage temperatures from -40°F to
120°F (-40°C to 50°C).
Humidity
SMART Response’s system components can operate in up to 80% relative humidity
non-condensing.
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Water and fluid resistance
SMART Response’s components are for indoor use only and don’t meet any salt-spray
or water-ingress requirements. Don’t pour or spray any liquids directly onto SMART
Response components. These liquids could get into areas where they could damage
sensitive electronic components.
Dust and Scratching
SMART Response components are for use in office and classroom environments, and
aren’t for industrial use where heavy dust and pollutants can cause malfunctions or
impaired operation. They’re designed for pollution degree 1 (P1) as per EN61558-1,
which is defined as “No pollution or only dry non-conductive pollution.”
Electrostatic discharge (ESD)
SMART Response components meet the requirements of EN61000-4-2 severity level 4
for direct and indirect ESD. No malfunction or damage up to 15 kV (both polarities) with a
330 ohm, 150 pF probe (air discharge). Unmated connectors meet 8 kV for direct
(contact) discharge.
Conducted and radiated emissions
SMART Response hardware’s narrowband radiated electric field meets the limits for
Class B performance, as defined in EN55022/CISPR 22.
Computer requirements
Windows operating systems
l Pentium III 750 MHz or later processor
l 512 MB of RAM (1 GB recommended)
l 750 MB of free hard disk space for minimum installation (2150 MB for full
installation with Gallery collections)
l Windows XP, Windows Vista or Windows 7 operating system
l Internet Explorer Internet browser 6.0 or later
l Adobe Flash Player 10 or later
l Adobe Reader 8.0 or later
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l Microsoft DirectX application programming interface 8.1 or later (required for
SMART Video Player)
Mac OS X operating system software
l 1 GHz PowerPC G4 or G5 processor or Intel processor (universal binary)
l 512 MB of RAM
l 700 MB of free hard disk space for minimum installation (1500 MB for full
installation with Gallery collections)
l Mac OS X 10.5.x or 10.6.x operating system software
l Safari application program 3.0.4 or later
l Adobe Flash Player 10 or later
N O T E S
To install SMART
Response software on a
Windows computer
To install SMART
Response software on a
Mac computer
l 1 MB = 1024² bytes, 1 GB = 1024³ bytes
l SMART Response assessment software runs on 32-bit operating systems
only.
l You're unable to use SMART Response on Windows computers with Intel
Itanium processors.
Installing SMART Response software
1. Insert the SMART Response DVD into your computer’s drive.
If the SMART Response installation wizard doesn’t appear, browse to and double-
click the CDBrowser.exe file on the DVD.
2. Click Install SMART Response Software to start the wizard, and then follow the
on-screen instructions.
1. Insert the SMART Response DVD into your computer’s drive.
2. Double-click the SMART Response DVD icon.
3. Double-click the CDBrowser icon.
4. Click SMART Response Software, click Continue, and then follow the on-
screen instructions.
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N O T E S
o
You can install SMARTResponse for Mac computers without
installing SMARTDrivers. You must install SMARTDrivers if you
are using SMARTResponse with a SMARTinteractive product.
o
If you want to install the Gallery content, or if you want to download
and install SMART Product Drivers, your computer must have an
Internet connection.
Connecting hardware and activating
SMART Response
To send information to and receive information from SMART Response clickers, you
must connect the SMART Response receiver to your computer. You can then check the
receiver's status in Teacher Tools.
I M P OR T A N T
You must register your SMART Response assessment software within 30 days
of installation to keep it active. SMART Response software automatically
activates when you connect your SMART Response receiver. If the activation
isn't successful, use the manual procedure in this section to find your license
code and activate the software.
N O T E
If you are using SMARTResponse in CE or VE mode, which doesn't require a
receiver, see Activating SMART Response CE for instructions.
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Connecting the receiver
I M P OR T A N T
l Do not connect the receiver to your computer until after you install SMART
Response.
l For operating safety and to avoid damage to the receiver, you must only
connect the interactive whiteboard’s USB connector to a computer that
has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and
bear the CE mark and CSA and/or UL mark (s) for CSA/UL 60950.
l The receiver has a USB 2.0 full-speed peripheral interface that runs at
speeds of up to 12 Mbps. The unit works with USB 2.0- and USB 1.1-
compliant USB interfaces.
Recommended Height for Mounting the Receiver
Although SMART Response receivers don’t require an unobstructed line-of-sight
transmission path such as that required by infrared devices, you can operate SMART
Response over larger distances if you minimize interference, signal reflections and the
number and size of objects between the receiver and the clickers.
Choose a location for the receiver that’s as high as possible, and in plain view of the
students’ clickers. For permanent installations, use a USB extender to mount the
receiver high on a wall. To minimize interference from other radio-frequency equipment,
position the receiver away from other wireless products, such as 2.4 GHz routers and
cordless telephones.
W A R N I N G
To prevent product damage or personal injury, route the USB cable where it will
not be stepped on or tripped over.
To connect the receiver1. Position the receiver in an unobstructed location away from other wireless
products, such as 2.4 GHz routers and cordless telephones.
For temporary installations, place the receiver on top of your desk.
For permanent installations, mount the receiver on a wall or on the front of a piece
of furniture using two screws (not provided).
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o
For temporary installations, place the receiver on top of your desk.
o
For permanent installations, mount the receiver on a wall or on the front of a
piece of furniture using two screws (not provided).
Orient the receiver with the long side or edge facing the class as shown.
2. Insert the receiver's captive USB cable connector into an available USB
receptacle on your computer.
The Ready LED light on the receiver lights up to indicate that the receiver is
receiving power.
On Windows computers, the first time you connect the receiver, a balloon
message appears from the notification area indicating that new hardware has been
detected.
I M P OR T A N T
If the balloon message indicates that Windows is starting to try to locate a
driver from the Microsoft website, stop the search. If Windows can't find
the driver on your computer, you haven't installed SMART Response
software. Install the software and repeat the above procedure.
3. See Checking the receiver’s status on next page to verify that the receiver is
working properly.
Extending the USB cable
If the provided 6' (1.8 m) USB cable attached to the receiver isn’t long enough, use active
USB extender cables, USB extenders or hubs.
This graphic shows the SMART active USB extension cable (Part No. USB-XT).
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In some cases, you can use up to four cables to extend the length to about 80' (25 m),
which is the limit of the USB specification. Passive USB extension cables aren’t
supported.
Alternatively, USB extenders that use Cat 5 cabling can extend the range to
approximately 325' (100 m), at a much higher cost. The more economical SMART USB
extender pair (Part No. CAT5-XT) can extend the USB connection up to 120' (36.6 m) on
Windows computers or 90' (27.5 m) on Mac computers using an RJ45 Cat 5 cable.
To check the receiver’s
status
These units require that you use the provided 6’ (1.8 m) cables or use cables and
connectors that meet the same specifications. Impedance mismatches and poor
connections can cause signal degradation and performance problems.
N O T E
Some computers use internal active hubs to provide more USB receptacles. The
computer’s operating system could see these internal hubs as external devices,
limiting the number of USB extenders you can use.
Checking the receiver’s status
If you have connected the receiver and created a SMART Teacher file, you're ready to
start a class session. You can check the receiver’s communication status at any time
using the following procedure.
1.
Click the SMART Response iconin the Windows notification area or Mac
menu bar.
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A message appears below the Configure Devices heading indicating how many
receivers are connected.
2. Click the icon below the Configure Devices heading.
Teacher Tools starts.
3. Click the Devices button in the left column.
The Devices window appears showing a status message.
4. If a “Your SMART Response receiver is connected and working” message
appears, the SMART Response receiver is connected and communicating with
the SMART Response software. The receiver name appears below the Devices
button.
Click My Receiver to display the classroom name and the make, model and
hardware ID (MAC address) of the receiver.
OR
If a “Your SMART Response receiver is not connected” message appears, the
SMART Response receiver isn’t connected or isn’t working properly. The receiver
name doesn’t appear below the Devices button.
Check the receiver connections or repeat the receiver installation. See Connecting
the receiver on page 11.
Activating SMART Response
You must register your SMART Response software within 30 days of installation to keep
it active. SMART Response software automatically activates when you connect your
SMART Response receiver. If the activation isn't successful, use the following
procedure to find your license code and activate the software.
You must connect your computer to the Internet and connect the SMART Response
receiver to your computer before you can search for a license code. After you complete
the following procedure to find your license code, you can use the code to activate
SMART Response assessment software on other computers, as outlined in the License
tab in the About SMART Response Assessment Software dialog box.
N O T E
After you find your license code, you don't need to connect the SMART
Response receiver to the other computers that you want to activate SMART
Response software on.
To find your license code
and activate SMART
Response assessment
software
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1.
Click the SMART Response iconin the Windows notification area or Mac
menu bar, and then select Activate SMART Response Assessment Software.
The Software Evaluation dialog box appears and displays the time remaining in
your software's evaluation period.
N O T E
If your SMART Response software is already activated, the Activate
SMART Response Assessment Software command is replaced by
Check for Updates. See the previous procedure to find the license code in
the activated software.
2. Click Activate Now.
3. If a dialog box appears requesting a password, type an administrator's password,
and then click OK.
N O T E
Contact your system administrator if you don't know your password.
4. Click Find License Code.
N O T E
You must connect your computer to the Internet and connect the SMART
Response receiver to your computer before you can search for a license
code.
5. Click Find License Code.
The license code appears. The activation program automatically copies your
license code into the License Code box.
N O T E
If you didn't connect the receiver, a warning message appears. Click OK to
close the dialog box.
6. Record the license code in a safe place, and then click Close.
7. Type your e-mail address in the License Code box, and then click Next.
Now that you have your license code, complete the following steps to activate
SMART Response software on other computers.
8. Your SMART Response assessment software activates.
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9. Click Finish.
Now that you have your license code, complete the following steps to activate
SMART Response software on other computers.
To find the license code
after the software is
activated
To activate SMART
Response assessment
software on other
computers
1.
Click the SMART Response iconin the Windows notification area or Mac
menu bar, and then select About SMART Response.
2. Record the license code that appears on the Description tab.
1.
Click the SMART Response iconin the Windows notification area or Mac
menu bar, and then select Activate SMART Response Assessment Software.
The SMART Response Software Evaluation dialog box appears and displays the
time remaining in your software evaluation period.
N O T E
You don't need to connect your SMART Response receiver during this
procedure
2. Click Activate Now.
If a dialog box appears requesting a password, type an administrator's password.
3. Type your license code and e-mail address, and then click Next.
4. Click Finish.
Your SMART Response assessment software activates.
Selecting how students answer questions
Students can answer questions using one of these available devices:
l SMART Response PE clickers
l SMART Response LE clickers
l SMART Response XE clickers
l SMART Notebook SE software on student computers
l SMART Response VE using PDAs
Each of these devices has a corresponding mode in SMART Response. When you or
your system administrator first installed SMART Response, you selected the
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appropriate mode for the devices in your classroom. You can change the mode after
installation using the SMART Response Setup Tool. You can also operate SMART
Response in Mixed mode where you can use a combination of SMART Response
clicker types simultaneously.
N O T E S
l You must have administrative privileges on your computer to use the
SMART Response Setup Tool.
l If you have more than one type of SMART Response clicker available in
your classroom, you can choose Mixed mode, or you can choose the mode
that matches the type of clicker you’re using, and then use only that type of
the clicker while in that mode.
l Different question types may not be available to different student devices.
See About question types on page 40 for more information.
To open the SMART
Response Setup Tool in
Windows operating
systems
To open the SMART
Response Setup Tool in
Mac OS X operating
system software
l While you can use SMARTResponse LE clickers in Mixed mode,
students can only answer the first question of an assessment.
l Students can't use SMARTNotebook SE (SMARTResponse CE) or
PDAs (SMARTResponse VE) while SMARTResponse is in Mixed mode.
1. Stop any running classes, and close SMART Notebook and Teacher Tools if