SMART Technologies SRP01, SRP02 User Manual

SMART Response

interactive response system

with SMART Response assessment software

Product Registration

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upgrades.

Register online at www.smarttech.com/registration

.

Keep the following information available in case you need to contact SMART
Technical Support.

Serial Number: ___________________________________________________

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Trademark Notice

SMART Board, the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in
the U.S. and/or other countries. Microsoft, Windows, Windows Vista, Internet Explorer and Excel are either registered
trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Mac is a registered trademark of
Apple Computer, Inc., registered in the U.S. and other countries. Adobe, Flash and Acrobat Reader are either registered
trademarks or trademarks of Adobe Systems Incorporated in the U.S. and other countries. Intel, Core Duo, Pentium and
Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the U.S. and other countries. All
other third-party product and company names may be trademarks of their respective owners.

Copyright Notice

©2007–2009 SMART Technologies ULC. All rights reserved. The use and copying of SMART Response assessment
software is subject to a license agreement. Any other use is prohibited. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the
prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does
not represent a commitment on the part of SMART.

05/2009

Important Information

Before you use the SMART Response interactive response system, please read and
understand the safety warnings and precautions described in this guide. These safety
warnings and precautions instruct you in the safe and correct operation of the system
and its accessories so you can prevent injuries to yourself, others or damage to the
equipment. You must always ensure that the SMART Response interactive response
system is being used correctly.

NOTE

If you own a SMART product other than a SMART Response interactive response
system, refer to the user’s guide that came with your product for relevant
warnings and maintenance instructions.

Safety Information

WARNING

– Failure to follow the installation instructions that ship with the SMART product

could result in personal injury or damage to the product.

– When using the SMART Response interactive response system with a

SMART Board™ interactive whiteboard and projector, do not stare into the
beam of light created by the projector. Instruct children not to look in the
direction of, or stare at, this beam of light.

– Ensure that any cables extending across the floor to your SMART product are

properly bundled and marked to avoid a trip hazard.

– To reduce the risk of fire or electric shock, do not expose the components to

rain or moisture.

CAUTION

– Use only the batteries provided or equivalent replacements. Do not attempt to

recharge the batteries.

– Do not install batteries with the polarity (+/–) reversed.

– Do not dispose of batteries in a fire or incinerator.

Dispose of batteries according to the laws and regulations of your region. If
you don’t know the applicable rules for your region, consult the battery
manufacturer.

ii | – IMPORTANT INFORMATION

– Never use abrasive erasers or harsh chemicals when cleaning SMART

Response interactive response system hardware.

– Do not open the receiver or clicker units to attempt repairs. Refer all service to

authorized SMART service personnel.

IMPORTANT

– You must connect the USB cable that came with your SMART product to a

computer that has a USB compliant interface and that bears the USB logo. In
addition, the USB source computer must be compliant with CSA/UL/EN
60950 and bear the CE mark and CSA and/or UL Mark(s) for CAS/UL 60950.
This is for operating safety and to avoid damage to the SMART product.

– If your SMART product requires replacement parts, make sure the service

technician uses replacement parts specified by SMART Technologies or parts
with the same characteristics as the original.

Compliance

This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that
may cause undesired operation.

Changes or modifications to this equipment not expressly approved by SMART
Technologies may void the user’s authority to operate this equipment.

NOTE

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.

iii | – IMPORTANT INFORMATION

This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiver or clicker units.

• Increase the separation between the equipment and the product.

• Connect the affected equipment into an outlet on a circuit different from that to
which the receiver’s computer is connected.

• Consult your SMART service representative or an experienced radio/TV
technician for help.

iv | – IMPORTANT INFORMATION

Contents

Important Information ..............................................................................................i

Safety Information ......................................................................................i

Compliance ...............................................................................................ii

1 About SMART Response ...................................................................................... 1

Overview......................................................................................................... 1

Features.......................................................................................................... 2

Software Features .......................................................................................... 4

Hardware - Clickers and Receivers ................................................................ 5

2 Installing SMART Response ................................................................................. 7

Environmental Requirements ......................................................................... 7

Temperature............................................................................................. 7

Humidity ................................................................................................... 7

Water and Fluid Resistance ..................................................................... 7

Dust and Scratching................................................................................. 7

Electrostatic Discharge (ESD).................................................................. 8

Conducted and Radiated Emissions ........................................................ 8

Installing SMART Response Assessment Software ....................................... 9

System Requirements .............................................................................. 9

Contacting SMART Technologies .......................................................... 11

SMART Response Assessment Software Components ........................ 11

Activating SMART Response Software.................................................. 13

Installing and Setting up SMART Response................................................. 15

Connecting the SMART Response Receiver ......................................... 15

Recommended Height for Mounting the Receiver ................................. 15

Extending the USB Cable ...................................................................... 16

vi | CONTENTS

Naming Your Classroom ........................................................................ 17

Renaming the Classroom....................................................................... 18

3 Managing SMART Response.............................................................................. 19

Checking the Receiver.................................................................................. 19

Selecting the Operating Mode ...................................................................... 21

Starting in Anonymous Mode........................................................................ 22

Starting in Sign In Mode ............................................................................... 22

Locking Sign In ............................................................................................. 23

SMART Response Alert................................................................................ 24

4 Managing Class Lists .......................................................................................... 25

Creating Class Lists in Teacher Tools .......................................................... 25

Importing Class Lists from Microsoft Excel® Software

(Windows Operating Systems Only) ............................................................. 26

Importing Class Lists from a CSV File .......................................................... 27

Tips for Formatting CSV Files for Importing Class Lists......................... 28

Modifying Class Lists .................................................................................... 30

5 Connecting and Disconnecting the Clickers........................................................ 33

Connecting Clickers in Anonymous Mode .................................................... 33

Connecting the Clickers in Sign In Mode...................................................... 33

Disconnecting the Clickers ........................................................................... 34

Monitoring the Clickers ................................................................................. 36

Using the Simulator ...................................................................................... 37

6 Using SMART Response .................................................................................... 39

About SMART Notebook Software ............................................................... 39

SMART Notebook Software with SMART Response

Assessment Software ................................................................................... 39

SMART Response Preferences.................................................................... 40

vii | CONTENTS

7 Using SMART Notebook to Ask Questions and Create Assessments................ 41

Question Types............................................................................................. 41

Asking Questions with SMART Notebook .................................................... 42

Creating Instant Questions..................................................................... 42

Adding Questions with the Insert Question Wizard ...................................... 43

Creating Assessments.................................................................................. 45

Tagging questions ........................................................................................ 47

Adding a Content Page................................................................................. 48

Importing Questions from a Microsoft Word Document................................ 49

Importing Questions from XML or SQZ Files................................................ 51

Importing Questions from a PDF File ........................................................... 52

Printing from SMART Notebook Software’s Response Menu ...................... 54

Exporting Results to an Excel, HTML or CSV File........................................ 55

8 Using SMART Response Software in the Classroom ......................................... 57

Before Class Begins ..................................................................................... 57

Starting an Assessment................................................................................ 58

Using the Clickers......................................................................................... 60

Receiving Student Questions ....................................................................... 61

Using the Menu Button ................................................................................. 61

Viewing, Printing and Exporting Results....................................................... 62

Reviewing Instant Results ............................................................................ 63

Evaluating Assessment Results ................................................................... 64

Generating Student Performance Reports ................................................... 66

Generating Class Performance Reports....................................................... 67

9 Maintaining SMART Response ........................................................................... 69

Preventing Component Damage .................................................................. 69

Cleaning the Receiver and Clickers ....................................................... 69

Changing Clicker Batteries..................................................................... 69

The Receiver Indicators................................................................................ 70

viii | CONTENTS

Troubleshooting the Receiver....................................................................... 71

Resetting the Receiver ........................................................................... 71

Troubleshooting Using the Receiver Lights .................................................. 71

Other Troubleshooting Tips.................................................................... 72

Transporting SMART Response................................................................... 72

A Hardware Environmental Compliance................................................................. 73

Waste Electrical and Electronic Equipment Regulations

(WEEE Directive).......................................................................................... 73

Restriction of Certain Chemicals (REACH Directive) ................................... 73

Restriction of Certain Hazardous Substances (RoHS Directive) .................. 73

Batteries........................................................................................................ 74

Packaging ..................................................................................................... 74

Covered Electronics Devices........................................................................ 74

China’s Electronic Information Products Regulations................................... 74

U.S. Consumer Product Safety Improvement Act ........................................ 74

B Customer Support ............................................................................................... 75

Online Information and Support.................................................................... 75

Training......................................................................................................... 75

Technical Support......................................................................................... 75

Shipping and Repair Status .......................................................................... 75

General Inquiries .......................................................................................... 76

Warranty ....................................................................................................... 76

Registration................................................................................................... 76

Chapter 1

About SMART Response

Overview

The SMART Response interactive response system is an assessment tool that
enhances learning. It facilitates summative and formative assessment by allowing you
to pose a question before, during or after a lesson to find out if students are on track.
You can use the feedback to help shape the rest of your lesson.

Once you’ve finished the lesson, create a question set with SMART Response
assessment software to evaluate learning more formally. You can feel confident that
the students have answered the way they intended, because they can verify and
change their self-paced responses directly on the clicker.

Teachers can easily add creativity to questions by combining text with images to make
questions more dynamic. SMART Response comes with SMART Notebook
collaborative learning software, and offers 6,000 learning objects that you can easily
add to quizzes.

SMART Response also increases one-to-one interaction by allowing teachers to
survey and engage students and collect responses.

2 | CHAPTER 1 – ABOUT SMART RESPONSE

Features

Teacher Tools Access, view and manage all assessment data in

one location. This powerful tool allows you to create
class lists, and set up, conduct and manage tests
and quizzes.

You can also monitor each student’s progress
during a test and instantly view their results.

Smooth integration SMART Response software integrates with SMART

Notebook.

New user interface With its simple interface, SMART Response’s

intuitive software allows teachers to create pages
that have clear, contextual and concise information
for both novice and expert users.

Integrated Gradebook Through Gradebook, teachers can build

comprehensive reports based on their students’
grades, and they can sort, organize and monitor
their students’ progress.

Reports can be as simple or as detailed as you
need. Create high-level comparisons of class
performance, specific reports based on tagged
characteristics such as demographics or curriculum
standards, or personalized reports on how
individual students are doing.

Integration with third-party
question bank

Tagging Teachers can tag students and questions, and

Third-party questions can be easily integrated into
SMART Notebook.

automatically generate reports with comprehensive
student and class performance breakdowns.

They can also tag keywords to describe various
characteristics, correlate questions to curriculum
standards and break down performance into a
printable chart.

Teacher Tools makes it easy to keep everything
organized. The easy-to-use management tool
automatically files test results in the built-in
Gradebook. It also lets you view performance
reports and test scores, and manage your class
lists, all from one location.

Ability to assign partial
marks to answers

With this feature, teachers can assign partial marks
for individual questions.

3 | CHAPTER 1 – ABOUT SMART RESPONSE

Content pages let you insert
material between questions

One window in control of
classrooms and assessments

Monitoring students during and
after the test through the quiz
introduction page

Monitoring time per response
per student

One click instant reporting
through Gradebook

Teachers can use SMART Notebook page groups
to present a story on a content page, and then
follow it up with relevant questions.

Teacher Tools adds powerful grading and reporting
functionality. It brings teacher’s class lists and
assessment scores into one place, and assessment
results automatically file into Gradebook. Files save
to a single .teacher file for easier data
management.

Teachers can monitor how much time is remaining
for a quiz through the introduction page. Grades are
immediately calculated after the test and displayed
in graphical charts and numeric tables.

SMART Response’s interface can determine which
student answered first, and who answered what.

Create one-click instant reports that display a
student’s, or class’s, performance and progress.
Gradebook gives you quick access to test results,
making it easy to prepare reports and conduct
analysis.

4 | CHAPTER 1 – ABOUT SMART RESPONSE

Software Features

Flexible assessment This feature gives teachers frequent opportunities to

ask questions and obtain feedback, which can engage
students more actively in the material being studied.

You can display feedback in a bar or pie chart. All
feedback statistically summarizes student responses,
and helps teachers record and track each student’s
progress.

Anonymity Students can send private responses through the

anonymity feature. With this feature, the system logs
each response according to an assigned number for
each student. Only the teacher knows which student
has which number, so students can answer questions
without feeling judged by their peers.

Dynamic content Use SMART Notebook to create questions and

assessments with pictures, sound, video and Adobe®
Flash® files from the Gallery.

Instant, measurable results This feature allows teachers to instantly pose questions

and receive responses from within SMART Notebook.

Question variety Teachers can ask different types of questions, including

true or false, yes or no, multiple choice, numeric
response, and multiple answer.

File import and export This feature allows teachers to export to their online

performance reporting systems, or a reporting system
of their choice.

Convenient monitoring options allow teachers to
monitor students during and after tests, see how much
time is left, who has completed the questions, who
answered first, and which questions were answered.

The comprehensive Gradebook allows teachers to
create new class lists, conduct SMART Notebook
assessments, and view class reports.

Import and export
assessments

Teachers can export assessment results to other
gradebooking or database applications. They can also
import scores from other activities/quizzes to include in
SMART Response’s Gradebook for complete reporting.

5 | CHAPTER 1 – ABOUT SMART RESPONSE

Hardware - Clickers and Receivers

Radio frequency (RF)
technology

Ergonomic design Designed to fit comfortably in young hands or lie flat

LCD screen The easy-to-read LCD screen has room to display

Descriptive icons Icons on an LCD screen allow students to monitor

Radio frequency (RF) technology provides a
reliable wireless connection between the student
clickers and the central receiver. You don’t need a
line of sight to the clickers, and the range is
100' feet (30 m).

The receiver verifies receipt of every signal, and
messages are automatically resent if they weren’t
received.

on a desk, the SMART Response clicker has 21
input buttons that make responding to questions
quick and easy.

Even young students will find the handheld device
easy to use and comfortable to hold.

three lines of text. Students can see if responses
have been sent, and review the status of their
clicker’s battery power and network connection.

battery power and the network status of
their clicker.

Extended battery life Each clicker uses two long-lasting AA batteries.

Easy connection The receiver connects via a USB cable to a

computer, and it doesn’t require an additional power
adaptor.

Flexible installation The receiver weighs just under 6 oz. (165 g),

measures 4 3/4" W x 7/8" H x 2 1/4" D (12 cm x

2.2 cm x 5.7 cm), and easily mounts onto walls,
desks or tables.

Status features The LED lights indicate power status and whether

information is being sent or received.

Compatibility SMART Response is compatible with both the

Microsoft® Windows® and Mac OS operating
systems.

6 | CHAPTER 1 – ABOUT SMART RESPONSE

Chapter 2

Installing SMART Response

Environmental Requirements

Before installing or using your SMART Response system, review the following
environmental requirements and compliance statements.

Temperature

SMART Response’s components can operate in the temperature range of 41°F to
95°F (5°C to 35°C). In addition, the product can withstand storage temperatures from

-40°F to 120°F (-40°C to 50°C).

Humidity

SMART Response’s system components can operate in up to 80% relative humidity
non-condensing.

Water and Fluid Resistance

SMART Response’s components are for indoor use only and don’t meet any
salt-spray or wateringress requirements. Don’t pour or spray any liquids directly onto
SMART Response components. These liquids might get into areas where they could
damage sensitive electronic components.

Dust and Scratching

SMART Response components are for use in office and classroom environments, and
aren’t for industrial use where heavy dust and pollutants can cause malfunctions or
impaired operation. They’re designed for pollution degree 1 (P1) as per EN61558-1,
which is defined as “No pollution or only dry non-conductive pollution.”

8 | CHAPTER 2 – INSTALLING SMART RESPONSE

Electrostatic Discharge (ESD)

SMART Response components meet the requirements of EN61000-4-2 severity level
4 for direct and indirect ESD. No malfunction or damage up to 15 kV (both polarities)
with a 330 ohm, 150 pF probe (air discharge). Unmated connectors meet 8 kV for
direct (contact) discharge.

Conducted and Radiated Emissions

SMART Response hardware’s narrowband radiated electric field meets the limits for
Class B performance, as defined in EN55022/CISPR 22.

9 | CHAPTER 2 – INSTALLING SMART RESPONSE

Installing SMART Response Assessment Software

System Requirements

Minimum Requirements – Windows XP SP2 or SP3

Pentium® III 1.0 GHz processor with 512 MB of RAM
331 MB of free hard disk space for minimum installation
Microsoft Internet Explorer® 6.0 or later
Adobe® Flash® Player version 9
Adobe Reader version 8 or later

Recommended Requirements – Windows XP SP2 or SP3

Intel®-compatible 1.6 GHz processor with 512 MB of RAM

1.2 GB of free hard disk space for full installation with Gallery collections

Microsoft Internet Explorer 6.0 or later
Adobe Flash Player version 9
Adobe Reader version 8 or later

Advanced Requirements – Windows Vista® SP1

1.5 GHz Intel Core™ Duo processor with 1 GB of RAM

1.2 GB of free hard disk space for full installation with Gallery collections

Microsoft Internet Explorer 7.0 or later
Adobe Flash Player version 9
Adobe Reader version 8 or later

Minimum Requirements – Mac OS X 10.4.11

1 GHz Power PC G4 processor with 384 MB of RAM
480 MB of free hard disk space for minimum installation
Adobe Flash Player version 9

Recommended Requirements – Mac OS X 10.4.11

1 GHz Power PC G5 or Intel processor with 512 MB of RAM

1.5 GB of free hard disk space for full installation with Gallery collections

Adobe Flash Player version 9

10 | CHAPTER 2 – INSTALLING SMART RESPONSE

Advanced Requirements – Mac OS X 10.5.5

1.5 GHz Intel Core Duo processor with 1 GB of RAM

1.5 GB of free hard disk space for full installation with Gallery collections

Adobe Flash Player version 9

NOTES

• 1 MB = 1024² bytes, 1 GB = 1024³ bytes.

• SMART Response assessment software runs on 32-bit operating systems only.

• You’re unable to use SMART Response software on Windows computers with
Intel Itanium® processors.

11 | CHAPTER 2 – INSTALLING SMART RESPONSE

Contacting SMART Technologies

Visit the SMART Support website at www.smarttech.com/support to check for
software upgrades, including SMART Notebook software and SMART Response
assessment software. You’ll find installation and user’s guides, how-to and
troubleshooting articles, SMART product solutions, and answers to your questions.
Use the SMART Support website to contact Technical Support.

SMART Response Assessment Software Components

In the following procedures, you’ll install all of these software components:

• Teacher Tools

• Driver software for the receiver

• SMART Notebook, including the SMART Response assessment software menu

To install

SMART Response on

Windows computers

IMPORTANT

SMART Response includes SMART Notebook software. However, if you
need to connect SMART Response to a SMART Board interactive
whiteboard, you will need to visit the SMART Support website to download
the appropriate drivers.

Windows Click here to download the drivers

Mac: Click here to download the drivers

1. Insert the SMART Response assessment software CD into your computer’s drive.

The Installation Wizard appears. If the wizard doesn’t start automatically, locate
and double-click the SMARTResponseSoftwareSetup.exe file on the CD.

2. Click Install SMART Response Software to start the wizard, and then click Next.

The Licence Agreement dialog box appears.

3. Select the I accept option, and then click Next.

4. Click Next to install the software to the default folder.

5. Click Install to start the installation.

6. Click Finish.

.

.

7. Select the options to check for program updates and install SMART Essential for
Educators as desired, click Next, and then click Finish to complete the
installation.

If your computer is connected to the Internet, after a short delay, the
SMART Product Update dialog box appears.

12 | CHAPTER 2 – INSTALLING SMART RESPONSE

To install updates 1. If updates are available, click Update, and then click Close.

A balloon message appears in the notification area.

2. Click the balloon message to create a classroom.

A dialog box appears.

3. Type a unique classroom name into the box, and then click OK.

NOTE

The OK button is disabled until you type a valid classroom name.

4. Click Finish to complete the installation.

To install

SMART Response on

Mac computers

1. Insert the SMART Response CD into your computer’s drive.

A SMART Response CD icon appears on the desktop.

2. Double-click the SMART Response CD icon.

The SMART Response window appears.

3. Double-click the SMART Response box icon.

The Install SMART Response dialog box appears.

4. Click Continue, and then click Continue again.

The Software License Agreement page appears.

5. Click Continue, and then click Agree if you agree with the terms of the license
agreement.

6. If there is more than one version, select the version that you want to install, and
then click Continue.

7. Click Install to start the installation.

NOTE

If the installer asks you for a password, type your password, and then click
OK.

8. Click Continue Installation to complete the installation.

If your computer is connected to the Internet, the SMART Essentials for Educators
dialog box appears. Select the categories you want to install, and then click Next.

The SMART Product Update dialog box appears. If your computer is connected to
the Internet, the dialog box displays the current versions of your SMART product
software, and displays the latest updates available for download from
SMART’s website.

13 | CHAPTER 2 – INSTALLING SMART RESPONSE

9. If software updates are available, click Update.

OR

If software updates aren’t available, or if you don’t want to update your software,
click Close.

After a short delay, a message appears asking you to restart your computer.

10. Click Restart.

Activating SMART Response Software

You must register SMART Response software within 30 days of installation to keep it
active.

IMPORTANT

SMART Response software automatically activates when you connect your
SMART Response receiver. If the activation isn’t successful, use the following
procedure to find your license code and activate the software.

To find your license

code and activate

SMART Response

You must connect your computer to the Internet and connect the SMART Response
receiver to your computer before searching for a license code. After you complete the
following procedure to find your license code, use the code to activate the software on
other computers, as outlined in the License tab in the About SMART Response
Assessment Software dialog box.

NOTE

After you find your license code, you don’t need to connect the SMART Response
receiver to the other computers that you want to activate SMART Response
software on.

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Activate SMART Response Assessment Software.

The Software Evaluation dialog box appears displaying the time remaining in your
software evaluation period.

NOTE

If your SMART Response assessment software is already activated, the
Activate SMART Response Assessment Software command is replaced by
Check for Updates. See the next procedure to find the license code in the
activated software.

2. Click Activate Now.

3. If a dialog box appears requesting a password, type the administrator’s password,
and then click OK.

14 | CHAPTER 2 – INSTALLING SMART RESPONSE

NOTE

Contact your system administrator if you don’t know your password.

4. Click Find License Code.

NOTE

You must connect your computer to the Internet, and connect the SMART
Response receiver to your computer, before searching for a license code.

5. Click Find License Code.

The license code appears. The activation program automatically copies your
license code into the License Code box.

NOTE

If you didn’t connect the receiver, a warning message appears. Click OK to
close the dialog box.

6. Record the license code, and then click Close.

7. Type your e-mail address in the License Code box, and then click Next.

To activate

SMART Response on

other computers

Your SMART Response software activates.

8. Click Finish.

Now that you have your license code, complete the steps below to activate
SMART Response on other computers.

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Activate SMART Response Assessment Software.

The SMART Response Software Evaluation dialog box appears and displays
the time remaining in your software evaluation period.

2. Click Activate Now.

If a dialog box appears requesting a password, type the administrator’s password.

3. Type your license code and e-mail address, and then click Next.

4. Click Finish.

Your SMART Response software activates.

NOTE

You don’t need to connect your SMART Response receiver during this
procedure.

15 | CHAPTER 2 – INSTALLING SMART RESPONSE

To find the license

code after the

software is activated

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select About SMART Response Assessment Software.

2. Record the license code that appears on the Description tab.

Installing and Setting up SMART Response

Connecting the SMART Response Receiver

IMPORTANT

For operating safety and to avoid damage to the receiver, you must only connect
the interactive whiteboard’s USB connector to a computer that has a USB
compliant interface and that bears the USB logo. In addition, the USB source
computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and
CSA and/or UL mark (s) for CSA/UL 60950.

The receiver has a USB 2.0 full-speed peripheral interface that runs at speeds of
up to 12 Mbps. The unit works with USB 2.0- and USB 1.1-compliant USB
interfaces.

Recommended Height for Mounting the Receiver

Although SMART Response receivers don’t require an unobstructed line-of-sight
transmission path such as that required by infrared devices, you can operate SMART
Response over larger distances if you minimize interference, signal reflections and the
number and size of objects between the receiver and the clickers.

Choose a location for the receiver that’s as high as possible, and in plain view of the
students’ clickers. For permanent installations, use a USB extender to mount the
receiver high on a wall. To minimize interference from other radio-frequency
equipment, position the receiver away from other wireless products, such as 2.4 GHz
routers and cordless telephones.

WARNING

To prevent product damage or personal injury, route the USB cable where it will
not be stepped on or tripped over.

16 | CHAPTER 2 – INSTALLING SMART RESPONSE

To connect the receiver 1. Position the receiver in an unobstructed location away from other wireless

products, such as 2.4 GHz routers and cordless telephones.

– For temporary installations,

place the receiver on top of
your desk.

– For permanent installations,

mount the receiver on a wall,
or on the front of a piece of
furniture using two screws
(not provided).

2. Orient the receiver with the long
side or edge facing the class as
shown.

– Connect the receiver’s

captive USB cable connector
to an available USB
receptacle on your computer.

On Windows computers, a balloon message appears in the notification area
indicating that new hardware has been detected.

– On Mac computers, a balloon message appears indicating that the hardware

is ready to use. The top LED indicator on the receiver turns red to indicate that
it’s receiving power.

IMPORTANT

If the balloon message indicates that Windows is starting to try to locate a driver
from the Microsoft website, stop the search. If Windows can’t find the driver on
your computer, you haven’t installed the SMART Response software. Install the
software and repeat the above procedure.

Extending the USB Cable

If the provided 6' (1.8 m) USB cable attached to the receiver
isn’t long enough, use active USB extender cables, USB
extenders or hubs.

The illustration to the right shows the SMART active USB
extension cable (Part No. USB-XT). In some cases, you may
be able to use up to four cables to extend the length to about
80' (25 m), which is the limit of the USB specification. Passive
USB extension cables aren’t supported.

17 | CHAPTER 2 – INSTALLING SMART RESPONSE

NOTE

Some computers use internal active hubs to provide more USB receptacles. The
computer’s operating system may see these internal hubs as external devices,
limiting the number of USB extenders you can use.

Alternately, USB extenders that use Cat 5 cabling can
extend the range to approximately 325' (100 m), at a
much higher cost. The more economical SMART USB
extender pair (Part No. CAT5-XT) can extend the USB
connection up to 12' (36.6 m) on Windows computers or
90’ (27.5 m) on Mac computers using an RJ45 Cat 5
cable.

These units require that you use the provided 6’ (1.8 m) cables or use cables and
connectors that meet the same specifications. Impedance mismatches and poor
connections can cause signal degradation and performance problems. USB hubs
should also work with receivers. If you also use streaming audio through a shared
USB hub, the receiver’s performance might become intermittent or otherwise
unacceptable.

USB extenders and hubs must be USB 1.1 or USB 2.0 compliant to work
correctly. They must also provide at least 100 mA to the receiver.

Naming Your Classroom

NOTE

You’re unable to assign a classroom name while installing SMART Response.
You can create a classroom name only after SMART Response is installed, and
Teacher Tools starts for the first time.

To name the classroom 1. Click the SMART Response icon in the Windows notification area or menu bar,

and then click Teacher Tools.

2. Click Next.

The Classroom Information dialog box appears.

3. Type a classroom name between one and eight characters, and then click Start.

NOTE

The Start button enables only after you’ve typed in your classroom name.

A dialog box appears indicating that SMART Response is not ready, that there is
no receiver plugged in, or that you can use SMART Response in Anonymous
mode if the receiver is connected.

18 | CHAPTER 2 – INSTALLING SMART RESPONSE

NOTE

Before you start asking questions, you may want to Lock Sign In to your
class and choose one of the following settings:

– restrict students from signing in before you are ready

– restrict late students from signing in

Renaming the Classroom

If you move the SMART Response hardware to another location, use the following
steps to change the classroom name.

To change the

classroom name

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select the icon below Teacher Tools.

2. If Teacher Tools opens to Basic view, click ...switch to Gradebook view.

NOTE

If you want Teacher Tools to open to the Gradebook view when you start
Teacher Tools, select the Start here when you start Teacher Tools option
in the bottom-left corner of the window.

3. Click Gradebook.

The Gradebook window appears.

NOTE

You’re unable to change the classroom name if a class is started and the
receiver is on.

4. Click Edit (the blue underlined text beside the gradebook name).

The Edit Gradebook Information window appears.

5. In the Classroom Name box, type a new name of eight characters maximum, and
then click Done.

Chapter 3

Managing SMART Response

Teacher Tools is your primary tool for checking the receiver and clicker status,
evaluating student performance, selecting the mode of operation, managing class
lists, starting and stopping sessions and viewing historical information about students
and clickers.

NOTE

You can safely close Teacher Tools while clickers are connected and question
sets are running. Restart Teacher Tools at any time from the Windows notification
area or Mac menu bar, or by clicking Response > Teacher Tools in SMART
Notebook software. After restarting the software, Teacher Tools displays the
current connection mode, as well as the student and clicker status.

Checking the Receiver

If you’ve installed the receiver, you’re ready to start a class session. Check the
receiver’s communication status at any time using the following procedure.

To check the

receiver status

1. Click the SMART Response icon in the Windows notification area or Mac
menu bar.

A message appears below the Configure Hardware heading indicating how many
receivers are connected.

2. Click on your class’s name under the Configure Hardware heading.

Teacher Tools starts.

3. Click ...switch to Gradebook view if you aren’t already in Gradebook view.

NOTE

If you want Teacher Tools to open to the Gradebook view when you start the
software, select the Start here when you start Teacher Tools option in the
bottom-left corner of the window.

20 | CHAPTER 3 – MANAGING SMART RESPONSE

4. Click in the left column.

The Devices window appears.

If a “Your SMART Response receiver is connected and working” message
appears, the SMART Response receiver is connected and communicating with
the SMART Response clickers. The receiver name appears below the
Devices heading.

If a “Your SMART Response receiver is not connected” message appears, the
SMART Response receiver isn’t connected or isn’t working properly. The receiver
name doesn’t appear below the Devices button. Check the receiver’s USB
connection.

5. Click My Receiver to the classroom name and the make, model and hardware ID
(MAC address) of the receiver.

21 | CHAPTER 3 – MANAGING SMART RESPONSE

Selecting the Operating Mode

Before starting a class session, you must decide whether you want the system to
operate in Anonymous mode or Sign In mode. This table summarizes the
characteristics of each mode.

Anonymous Mode Sign In Mode

You can operate the system without a
class list.

Students can connect their clickers
without identifying themselves.

Under the teacher’s control, students can
see their own scores but can’t see any
other students’ scores.

Teachers can see how many clickers are
connected.

Teachers can’t save and evaluate
student and class performance over time.

Teachers can’t generate student or class
performance reports.

Teachers can see, export and print the
total class score.

You must operate the system with a class
list that identifies each student by name
and a unique ID number.

Students can connect their clickers but
must sign in with their assigned ID
number.

Under the teacher’s control, students can
see their own scores but can’t see any
other students’ scores.

Teachers can identify individual students
as they connect and sign in with their
clickers.

Teachers can use Gradebook to save
and evaluate student and class
performance over time.

Teachers can generate student and class
reports.

Teachers can see, export and print the
total class score.

Teachers can see, export and print total
scores for each question.

Teachers can’t prevent a student from
signing in, and can’t remotely disconnect
individual students.

Teachers can’t identify students’ names
or their individual scores.

Teachers can see, export and print total
scores for each question.

Teachers can prevent individual students
from signing in for a time interval, and
can disconnect individual students.

Teachers can see, export and print each
student’s score for each question and
their total score.

22 | CHAPTER 3 – MANAGING SMART RESPONSE

Starting in Anonymous Mode

You don’t need a class list to operate SMART Response in Anonymous mode.

To start in

Anonymous mode

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select the icon below Teacher Tools.

2. If Teacher Tools opens to the Basic view, click Start a Class, and then select
Anonymous Mode from the drop-down list.

OR

If Teacher Tools opens to the Gradebook view, select Anonymous Mode from
the area below Gradebook, and then click Start Class.

The receiver’s power LED flashes, and then turns solid green, and the receiver’s
transmit LED flashes green. You can now ask the students to turn on and connect
their clickers.

NOTES

– If the students have already signed in to a class, and you select

Anonymous mode, the clickers switch to Anonymous mode.

– If the clickers are in Anonymous mode, and you start a class that requires

sign-in, the clickers sign off and then ask the students to sign in.

Starting in Sign In Mode

To open a class list in

Sign In Mode

Before connecting the clickers in Sign In mode, open a class list.

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select the icon below Teacher Tools.

2. If Teacher Tools opens to the Basic view, click Start a Class, and then select the
class from the drop-down list.

OR

If Teacher Tools opens to the Gradebook view, select the class from the area
below Gradebook, and then click Start Class.

The receiver’s power LED flashes, and then turns solid green, and the receiver’s
transmit LED flashes green. You can now ask the students to turn on and connect
their clickers.

23 | CHAPTER 3 – MANAGING SMART RESPONSE

Locking Sign In

At any time after you start SMART Response software you can restrict students from
signing in. Simply select the Lock Sign In command to restrict students from signing
in before you’re ready, or select it to restrict late students from signing in. When you
start SMART Response, Sign In is unlocked by default. If you stop and restart
SMART Response, or open a new class list, Sign In is unlocked.

To stop students

from signing in

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select the icon below Teacher Tools.

2. If Teacher Tools opens to Basic view, click ...switch to Gradebook view.

NOTE

If you want Teacher Tools to open to the Gradebook view when you start
Teacher Tools, select the Start here when you start Teacher Tools option
in the bottom-left corner of the window.

3. If a class isn’t already started, select a class in the Gradebook area, and then click
Start Class.

4. Click Lock Sign In.

Students are unable to sign in.

NOTE

If a student disconnects their clicker when Sign In is locked, they’re unable to
sign in again until you select Unlock Sign In.

24 | CHAPTER 3 – MANAGING SMART RESPONSE

SMART Response Alert

SMART Response generates alert messages for four events by default:

• Student sign in

• Student sign out

• Student has a question

• Clicker battery is low

To enable or disable

alert messages

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and select the icon below Teacher Tools.

2. If Teacher Tools opens to Basic view, click ...switch to Gradebook view if it isn't
already selected.

NOTE

If you want Teacher Tools to open to the Gradebook view when you start
Teacher Tools, select the Start here when you start Teacher Tools option
in the bottom-left corner of the window.

3. Click Edit, and then select Preferences.

The SMART Response Preferences dialog box appears.

4. Select or clear the applicable check box to display or prevent alert messages
from appearing.

Chapter 4

Managing Class Lists

Use Teacher Tools to create, import or modify class lists.

NOTE

You’re unable to create, import or modify class lists once a class is started.

Creating Class Lists in Teacher Tools

NOTE

You don’t need to create class lists to start a class in Anonymous mode.

To create a class list 1. Click the SMART Response icon in the Windows notification area or Mac menu

bar, and select Click here to start a class.

2. If Teacher Tools opens to Basic view, click ...switch to Gradebook view.

NOTE

If you want Teacher Tools to open to the Gradebook view when you start,
select the Start here when you start Teacher Tools option in the bottom-left
corner of the window.

3. Click Add a Class in the Gradebook area on the left.

4. Type a name for your class, add other details to the Class Information boxes if
desired, and then click Add.

After a short delay, the new class’s window appears, and the class name appears
in the Gradebook area.

5. Click the Students tab at the top of the window.

6. Select Edit > Add, or click the Add button in the tool bar.

The Properties window appears below the table.

26 | CHAPTER 4 – MANAGING CLASS LISTS

7. Type a unique number between 1 and 15 digits in the Student ID box.

NOTES

– You must type a unique valid ID into the Student ID box.

– You can type a student’s name in the Name boxes. The student’s e-mail

address and Tag s are optional. You can also type name and ID
information directly into the table fields.

– Use tags to categorize the students into custom groupings that SMART

Response uses when you create student reports.

The student information saves to the class list as you enter it.

8. Repeat steps 6 and 7 for each new student.

Tagging Students

Use tags to identify groups or categories of students. SMART Response uses the tags
to sort student results when you generate Class Performance reports. For example,
you can assign the tags “Senior” and “Junior” to the students, and SMART Response
will add one chart to the report with two bars, one for each tag.

Assign multiple tags to a student by separating them with a semicolon (;), for example
“Senior;Honors” and “Junior;Honors”. SMART Response then generates a report
including a chart with three bars for “Senior”, “Junior” and “Honors”, respectively.

Create tag subcategories by separating them with a colon (:), for example,
“Gender:Male” and “Gender:Female”. In this case, SMART Response generates a
single report section for “Gender” showing data grouped into “Male” and “Female”
subsections.

Importing Class Lists from Microsoft Excel® Software (Windows Operating Systems Only)

If you use Microsoft Excel to maintain student rosters, you can import an XLS file into
the Teacher Tools to create a class list.

NOTE

You may find it easier to copy the list of names into a new Excel spreadsheet.

To create a class list

in a Microsoft

Excel Spreadsheet

1. Open the spreadsheet listing your student names in Microsoft Excel.

2. Insert a blank row at the top of the spreadsheet, if it doesn’t already have one.

27 | CHAPTER 4 – MANAGING CLASS LISTS

3. In the first cell (A1), type ID Number.

4. In the first cell of the second column (B1), type First Name.

5. In the first cell of the third column (C1), type Last Name.

6. Move the first and last names into columns B and C, directly below the headings.

7. Type a unique ID number from 1 to 15 digits for each student into column A, and
then save the spreadsheet.

To import a class list from

Microsoft Excel software

1. Click the SMART Response icon in the notification area, and then select the icon
under Teacher Tools.

2. Click ...switch to Gradebook view if you aren’t already in Gradebook view, and
then click Add a Class in the Gradebook area on the left.

3. Type a name for your class, optionally add other details to the Class Information
boxes, and then click Add.

After a short delay, the new class’s window appears, and the class name appears
in the Gradebook area.

4. Click the Students tab at the top of the window.

5. Click the Import button at the top of the window, or click Add students to your
class below Next steps.

6. Select Students from the drop-down list.

The Import dialog box appears.

7. Select the class into which you want to import the student list, and then click Next.

8. Select Microsoft Excel from the Import from list, and then click Next.

9. Browse to and select the XLS file containing the student list, and then click Open.

The student list information appears in the table. You can now edit each student’s
properties as required.

Importing Class Lists from a CSV File

If you use a database or spreadsheet program to maintain student lists, you may be
able to export the student list as a comma separated value (CSV) file. Refer to your
software’s Help system or user’s guide for procedures.

After exporting your student list as a CSV file, format your file in a text editor so that
the first three values are ID Number, First Name and Last Name as shown in this
example.

28 | CHAPTER 4 – MANAGING CLASS LISTS

Tips for Formatting CSV Files for Importing Class Lists

• The order of the columns isn’t important, but the first row must contain the column
headings identifying what’s in each column.

• You must have a column with the heading “ID Number”.

– You must put a single space between “ID” and “Number”.

– In place of “ID Number”, you can use: “ID”, “Student ID” or “Number”.

– If you don't use a correct column name for the “ID Number”, the import fails.

• The student name columns are optional.

– For the student’s given names, you can use “First Name” for the column

heading.

– For the student’s family names, you can use “Last Name” as the column

heading.

– You must put a single space between “First” (or Last) and “Name”.

To import a class list

from a CSV file

– In place of “First Name”, you can use “Surname”.

– In place of “Last Name”, you can use “Last”, “Family Name” or “Surname”.

• Use the heading “Full Name” to import a single value that combines the first and
last names.

– You must put a single space between “Full” and “Name”.

– In place of “Full Name”, you can use “Full”, or “Name”.

– If you use “Full Name”, the software first checks to see if the first and last

names are separated by a comma. E.g., “Last”, “First”. If there isn't a comma,
it separates the names with a space. For instance, “First Last”.

– If you enter three or more names with spaces between the names, the

software uses the last word as the last name and joins all of the first words to
form the first name. For instance, “Michael John Smith” is split with the last
name as Smith, and the first name as Michael John.

• If your spreadsheet or database software inserts double-quote characters around
the comma-separated values, the software ignores them and the import works
properly.

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and select Click here to start a class.

2. Click ...switch to Gradebook view if you aren’t already in Gradebook view.

3. Click Add a Class in the Gradebook area on the left.

29 | CHAPTER 4 – MANAGING CLASS LISTS

4. Type a name for your class, optionally add other details to the Class Information
boxes, and then click Add.

After a short delay, the new class’s window appears, and the class name appears
in the Gradebook area.

5. Click the Students tab at the top of the window.

6. Click the Import button at the top of the window, or click Add students to your
class below Next steps.

7. Select the class to which you want to import the student list, and then click Next.

8. Select Comma Separated Values (CSV) from
the Import from list, and then click Next.

9. Browse to and select the CSV file, select it, and
then click Open.

After a short delay, the names and IDs from
your CSV file appear in the Students page. You
can now edit each student’s properties, as required.

30 | CHAPTER 4 – MANAGING CLASS LISTS

Modifying Class Lists

NOTE

You’re unable to modify student information if a class is started.

To modify student

information

To add a student

to a class list

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Teacher Tools.

2. Click ...switch to Gradebook view if you aren’t already in Gradebook view.

3. Select the class in the Gradebook area on the left.

4. Click the Students tab.

The class list appears.

5. Select the student whose information you want to modify.

The Properties window appears.

6. Type the changes into the Properties text boxes.

7. Repeat steps 5 and 6 for each student.

Adding Student to Class Lists

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Teacher Tools.

2. Click ...switch to Gradebook view if you aren’t already in Gradebook view.

3. Select the class from the Gradebook area on the left.

4. Click the Students tab.

The class list appears.

5. Select Edit > Add, or click the Add button in the tool bar.

The Properties window appears.

6. Type a unique number between 1 and 15 digits in the Student ID box.

The student information saves to the class list as you enter it.

If you add students while you’re in Anonymous mode, SMART Response
switches to Sign In mode.

NOTE

You must type a unique valid ID into the student properties.

31 | CHAPTER 4 – MANAGING CLASS LISTS

7. Type a student’s name in the Name boxes. The student’s e-mail address and tags
are optional. Also type the name and ID information directly into the table fields.

TIP

You can use tags to categorize the students into custom groupings that
SMART Response uses when you create student reports.

8. Repeat steps 5 through 7 for each new student.

Removing Students from Class Lists

NOTE

You’re unable to remove students from a class list while a class is running.

To remove a student

from a class list

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Teacher Tools.

2. Click ...switch to Gradebook view if you aren’t already in Gradebook view.

3. Select the class in the Gradebook area on the left.

4. Click the Students tab.

The class list appears.

5. Select the student you want to remove, and then select Edit > Delete, or click
Delete on the toolbar.

A message appears asking you to confirm the deletion.

6. Click Yes.

7. Repeat steps 5 and 6 for each student you want to remove.

32 | CHAPTER 4 – MANAGING CLASS LISTS

Chapter 5

Connecting and Disconnecting the Clickers

Connecting Clickers in Anonymous Mode

NOTE

• If the teacher selected the Lock Sign In option, the clicker turns off.

• When all of your students are connected, you can start asking questions.

Connecting the Clickers in Sign In Mode

NOTE

In this mode, students must know the classroom name. They must also sign in
with a unique ID number, either with the ID you assigned to them when you
created the class list, or unassigned ID.

To connect clickers in

Sign in mode

When the “SMART Response is ready to use” balloon message appears, tell your
students to follow these steps.

1. Press the clicker’s Power button for one second.

2. A message appears asking if you want to join the last class the clicker was
connected to, or find a different class.

3. Press Enter to join the last class.

OR

Press Down to select Find a class, and then press Enter.

The clicker scans for classes, and then displays a list of classes within range.

4. Press the Up and Down buttons to select the correct class, and then press Enter.

A connecting message appears, followed by a message asking for an ID number.

34 | CHAPTER 5 – CONNECTING AND DISCONNECTING THE CLICKERS

5. Press the number buttons to enter your ID number, and then press Enter.

If you’ve entered a valid ID, a message appears asking you to confirm your name.

NOTE

If the teacher selected the Lock Sign In option, the clicker returns to the
ID screen.

6. Press Enter to connect.

A welcome message appears.

When all of your students are connected, you can start asking questions.

NOTE

If a student attempts to sign in using an ID already in use by another student, the
clicker displays a message indicating that they’re unable to sign in, and allows
them to retry.

To disconnect all clickers

using Teacher Tools

To disconnect all clickers

using the Devices menu

Disconnecting the Clickers

You can disconnect and turn off all clickers simultaneously.

NOTE

You’re unable to use Teacher Tools to disconnect the clickers while a question set
is running.

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Teacher Tools.

2. Select a class in the Gradebook area, and then click Stop Class.

All student clickers disconnect and turn off.

A message appears on the clickers indicating that the class is over, and that the
clickers are turning off. The power, transmit and receive LEDs on the receiver
turn off.

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Teacher Tools.

2. Select Devices, and then click Turn off all clickers.

A message appears on the clickers indicating that the class is over, and that the
clickers are turning off. The power, transmit and receive LEDs on the receiver
turn off.

35 | CHAPTER 5 – CONNECTING AND DISCONNECTING THE CLICKERS

To disconnect individual

clickers using

Teacher Tools

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Teacher Tools.

2. Select the active class in the Gradebook area.

3. Click the Students tab.

4. Select the row of the student you want to disconnect.

The Properties window appears below the student list table.

5. Click the Disconnect Clicker button at the top-right of the window.

The Log Off Student dialog box appears.

6. Click OK to log off the student.

OR

If you don’t want the student to log on for a while, select Also ban this student

for, select the number of minutes, and then click OK.

Getting Students to Disconnect their Clickers

Students can disconnect their clickers by pressing the Power button for one or
two seconds.

If signed-in students turn off their clickers when a question set is started, they can turn
on their clickers, sign in with the same ID, and rejoin the assessment in progress
without losing the answers they previously entered. If students anonymously
reconnect, they lose any previously-entered answers when they reconnect.

If students connect to the wrong class, ask them to log off by pressing the Menu
button, selecting Sign out, and then pressing the Enter button. They can then
connect and sign in to the correct class without turning off their clickers.

36 | CHAPTER 5 – CONNECTING AND DISCONNECTING THE CLICKERS

Monitoring the Clickers

You can use Teacher Tools to check each clicker’s status. You can see if a clicker is
logged on or if it’s in Anonymous mode. You can also see the clickers’ serial numbers
(MAC addresses), and identify which students are logged on.

The clicker displays the signal strength, as measured by the receiver. If the signal
level is low for one or more clickers, and they’re having communication problems, you
may want to reposition the receiver or remove signal path obstructions.

To check the clickers 1. Start a class and have your students connect their clickers.

The Transmit light flashes green, and the Ready light is solid green.

2. Click the SMART Response icon in the notification area, or Mac menu bar, and
then click the icon below the Configure Hardware heading.

3. Click...switch to Gradebook view, if you aren’t already in Gradebook view.

NOTE

If you want Teacher Tools to open to the Gradebook view each time you start
Teacher Tools, select the Start here when you start Teacher Tools option
in the window’s bottom-left corner.

4. Click Devices in the left column.

The Devices window appears and displays a “Your SMART Response receiver is
connected and working” message. The receiver name appears below the
Devices button.

5. Click My Receiver, and then click the Clickers tab at the top of the window.

The Clickers window appears and displays a table of all connected clickers. Each
row of the table shows one clicker’s signal strength, battery condition, student
name and hardware ID (MAC address).

NOTE

If students’ clickers are connected anonymously, the Student Name field
displays Anonymous.

37 | CHAPTER 5 – CONNECTING AND DISCONNECTING THE CLICKERS

Using the Simulator

The simulator is an aid for demonstrating the clicker’s functions, and to assist people
who are vision impaired. You can project the simulator onto an interactive whiteboard,
where students or teachers can use it the same way they use a hardware clicker.

To start the simulator Click the Simulator button on the Teacher Tools toolbar bar.

OR

Click the SMART Response icon in the Windows notification area or Mac menu bar,
and then select Simulator.

OR

Click Start > All Programs > SMART Technologies > SMART Response >

Simulator.

38 | CHAPTER 5 – CONNECTING AND DISCONNECTING THE CLICKERS

Chapter 6

Using SMART Response

About SMART Notebook Software

Use SMART Notebook software to save notes written on a SMART interactive product
or at your computer as a series of pages. You can use SMART Notebook to create a
presentation that’s full of colorful clip art, Adobe Flash objects, graphics and text from
a variety of sources. Then present that SMART Notebook file, keeping your
audience’s attention as you move and interact with these objects. When your
audience provides comments and suggestions, write their input on a page using the
pen tray tools or the pen buttons in SMART Notebook software.

Because SMART Notebook works on many platforms, you can share files created on
a Windows computer with people who use a Mac computer. You can also export your
SMART Notebook file as a cross-platform HTML or PDF file, or as a series of
image files.

SMART Notebook Software with SMART Response Assessment Software

SMART’s addition of SMART Response software to SMART Notebook means that
you can create question sets, import questions from Microsoft Word or XML files and
start and stop question sessions directly from SMART Notebook. You can export the
class’s and individual students’ results to a Microsoft Excel file or an HTML page.
Using SMART Response’s printing feature, create handout materials, copies of the
questions and marked results pages for each student and for the class.

This section introduces the SMART Response software features in SMART Notebook.
For more information about using other SMART Notebook features, refer to SMART
Notebook’s online Help or the SMART website.

40 | CHAPTER 6 – USING SMART RESPONSE

SMART Response Preferences

You can customize the default behavior of some of SMART Notebook’s SMART
Response features.

To define how SMART

Response inserts

instant questions

To define Response

tab options

1. Click Response, and then select Preferences.

2. If you want the Instant Question button to insert the question on a SMART
Notebook page that already has notes or images, select Insert on current page.

If you want to create a new page containing your question, select Always insert
on a new page. If you want SMART Response software to ask you each time,
select Always ask before inserting. This is the default setting.

1. Click Response, and then select Preferences.

2. Select the type of results chart (pie or bar) you want to display by default.

3. If you want to display the Response tab immediately after you start an
assessment so you can monitor the progress of the assessment, select Show the
Response tab when you start an assessment.

OR

If you want to display the Response tab immediately after you stop an
assessment so you can display the assessment results, select Show the
Response tab when you stop an assessment.

Chapter 7

Using SMART Notebook to Ask Questions and Create Assessments

By creating assessments, you can collect results for a set of questions
simultaneously. You can print and hand out the assessment pages so students can
answer questions at their own pace.

Question Types

You can use SMART Notebook to create, import and run assessments with five types
of questions.

Question Type Description

Yes o r no

Multiple choice

Number, fraction or decimal Ask a question with a numeric answer using whole

True or False

Multiple answer

Students must use the Y or N buttons to answer a
question. You can also choose the Opinion option
to allow any answer.

Students must use a single button, A through J, to
answer the question. Select from 2 to 10 answers
for a question. You can also choose the Opinion
option to allow any answer.

numbers, fractions or decimals. You can also
choose the Opinion option to allow any answer.

Students must use the T or F buttons to answer a
question. You can also choose the Opinion option
to allow any answer.

Students use the A through J buttons to select the
correct combination of answers to the question.
Select from 2 to 10 answers for the question. You
can also choose the Opinion option to allow any
answer.

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Asking Questions with SMART Notebook

Creating Instant Questions

Use the Instant Question feature to introduce the SMART Response interactive
response system to your students. When you use Instant Questions, you’re unable to
type a question or assign a correct answer. You can ask questions verbally, by writing
on a whiteboard, or by typing the question and adding objects directly onto the
SMART Notebook page.

NOTE

Make sure that you start your class, and that all students’ clickers are connected
before asking individual questions.

To ask individual

questions using the

Instant Question feature

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Open Notebook Software below the Ask Questions
heading.

A blank SMART Notebook page appears.

2. Select the Response tab.

OR

Click the Insert Question button (in Windows operating systems) or click and
hold the button (in Mac operating systems).

NOTE

If the Insert Question button isn’t in the menu bar (or Mac Dock), you can
right-click (or control-click) the menu bar and add the button.

3. Click one of the Instant Question buttons.

The Instant Question dialog box appears asking if you want to insert the question
on this page or a new page.

4. Select one of the options.

NOTE

It you want to use the same option by default, select the Always perform this
action option. You can change the default in the Preferences menu.

A SMART Notebook page appears showing the possible answer to the question.
The Response tab changes to Single Question, and the Progress button is
selected. The question starts automatically, and appears on the clickers.

5. Present your question to the class.

6. When all students have answered the question, click Stop this question.

43 | CHAPTER 7 – USING SMART NOTEBOOK TO ASK QUESTIONS AND CREATE

7. To save the results, select File > Save (or Save As).

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OR

To ask the same type of question again, select SMART Response > Clear.

OR

To add another question without clearing the results of the previous question,
don’t click Clear, and then repeat steps 2 through 5.

Adding Questions with the Insert Question Wizard

You can use SMART Notebook software to create five types of questions you can ask
students and then collect their answers.

To add a questions using

the Insert Question wizard

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Open Notebook Software below the Ask Questions
heading.

A blank SMART Notebook page appears.

NOTE

Add questions to an existing SMART Notebook file by clicking Open
Existing File.

2. Select the Response tab.

OR

Click the Insert Question button (in Windows operating systems) or click and
hold the button (in Mac operating systems).

NOTE

If the Insert Question button isn’t in the menu bar (or Mac Dock), you can
right-click (or control-click) the menu bar and add the button.

The Insert Question wizard appears.

3. Click the thumbnail for the desired question type, and then click Next.

4. Type the question into the text box.

5. If you use tags to create categories in your reports, type them into the Tags box
using the examples, and then click Next.

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6. For Yes or No and True or False questions, select the correct answer, or the
Opinion option.

For Number, fraction, decimal questions, type the correct answer.

For Multiple choice or Multiple answer questions, select the number of answers,
type the answers into the text boxes, click Next, and then select the correct
answers or the Opinion option.

7. Assign the number of points that the student will receive if they answer the
question correctly.

NOTE

The value can be a whole or decimal number.

8. If you want to create more questions, click the Insert Question button.

OR

Click the Response tab, click the Next Steps button, select Add a question to

the next page, then repeat steps 3 through 7.

To collect

question responses

NOTE

If you create another question on the next page, a message asks if you want
to add a title page to the questions, which groups them together.

9. Use SMART Notebook software tools to add images or Adobe Flash objects from
the Gallery if desired.

Collecting Question Responses

NOTE

Make sure that you start your class and that all the students’ clickers are
connected before asking questions.

1. Click the Response tab, click the Progress button, and then select Start this
assessment now.

OR

Click Response > Start Assessment.

If you haven’t started a class, a message appears asking you to select a class.
Select a class, and then click Start Class.

A message appears on the clickers asking the students to respond with their
answers.

45 | CHAPTER 7 – USING SMART NOTEBOOK TO ASK QUESTIONS AND CREATE

2. When all students have answered, click the Response tab, click the Progress

3. If you want to save the questions as a .notebook file, click File > Save

4. Browse to a destination folder, type a file name for the .notebook file, and then

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button, and then select Stop this assessment.

OR

Click Response > Stop Assessment.

NOTE

SMART Notebook stores the results in your document. Remember to save
your document after collecting responses.

(or Save As).

A Save As dialog box appears.

click Save.

To create a

new assessment

Creating Assessments

By creating assessments, you can collect results for each question and for the entire
assessment at the same time. You can print and hand out the assessment pages so
that students can answer the questions at their own pace.

You can install SMART Response assessment software on a computer that isn’t
connected to a receiver and create question sets that you can later copy to and run on
the computer system in your classroom.

NOTE

You’re unable to run assessment .notebook files on a computer with standard
SMART Notebook software installed. You must have SMART Notebook software
that includes SMART Response.

1. Click the SMART Response Assessment Software icon in the Windows
notification area or Mac menu bar, and select Open Notebook Software below
the Ask Questions heading.

A blank SMART Notebook page appears.

2. Click the Response tab.

TIP

Clear the Auto-hide option to keep the options visible while you’re working on
your assessment.

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3. Click the Title Page button.

OR

Click Response, and then select Insert Title Page.

The Insert SMART Response Title Page dialog box appears.

4. In the top text box, type a title for your assessment.

5. Select the type of assessment you want to create, and then click Add. Optionally,
you can type in the Subject and Topic information as well.

The title page information appears on the SMART Notebook page, and the tab
displays several options that allow you to customize your assessment.

To edit the assessment

title page and description

To add a question to

your assessment

1. On the SMART Notebook page, double-click the title, Grade, Subject or Date text
to change its display properties or edit the text.

2. In the Description area, edit or change the options you defined when you created
the assessment.

NOTE

If you edit the SMART Notebook page, the Description information doesn’t
change. The reverse is also true.

1. Click Add a question to the next page.

OR

Click Next Steps at the top of the tab, and then click Add a question to the next
page.

OR

Click Response, and then select Insert Question.

The Insert Question wizard appears.

2. Click the thumbnail for the desired question type, and then click Next.

3. Type the question.

4. If you use tags to create categories in your reports, type them into the Tags box
using the examples, and then click Next.

For Yes or No and True or False questions, select the correct answer, or the
Opinion option.

For Number, fraction, decimal questions, type the correct answer. For Multiple
choice or Multiple answer questions, select the number of answers, type the
answers into the text boxes, click Next, and then select the correct answers or the
Opinion option. Optionally, you can add notes that appear when you print the
assessment results.

47 | CHAPTER 7 – USING SMART NOTEBOOK TO ASK QUESTIONS AND CREATE

5. Assign the number of points that the student will receive if they answer the

6. If you want to create more questions, click the Next Steps button, click Add a

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question correctly.

question to the next page, and then repeat steps 3 through 5.

OR

If this is your last question, click End on this page.

NOTE

You can use SMART Notebook software’s tools to add images or Adobe
Flash objects from the SMART Notebook Gallery, if desired.

To add a choice to your

question page

1. Click the thumbnail of the question page to which you want to add a choice.

2. Select SMART Response > Add Choice.

3. Follow the on-screen instructions.

4. If you have to change the correct answer for the question, select SMART

Response > Set All Answers, and then make the changes.

NOTE

If you add choices to True or False or Yes and No questions, the question
changes to multiple choice.

Tagging questions

Using the Insert Question wizard, you can add tags to the questions you create in
SMART Notebook assessments. You can also add or change the tags to questions
after you finish creating an assessment.

You can use tags to identify groups of categories of questions when you generate
Student Performance and Class Performance reports. For example, if you assign the
tags “Difficult” and “Easy” to the questions, and SMART Response will create one
chart in the report for questions with “Difficult” and “Easy” tags.

You can assign multiple tags to a question by separating them with a semicolon (;).
For example, “Science; Nature;” and “Science; Astronomy”. SMART Response will
create one chart with three bars for “Science”, “Nature” and “Astronomy”.

You can also create tag subcategories by separating them with a colon (:). For
example, “Science: Basic” and “Science: Advanced”. In this case, SMART Response
generates a single report section for “Science” showing data grouped into “Basic” and
“Advanced” subsections.

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To add or change tags in

existing questions

1. Click the SMART Response Assessment Software icon in the Windows
notification area or Mac menu bar, and then select Open Notebook Software
below the Ask Questions heading.

A blank SMART Notebook page appears.

2. Select File > Open, and then double-click your assessment file.

The .notebook file appears displaying the title page.

3. Click the Page Sorter tab, and then click the thumbnail of the page with the
question to which you want to add tags.

The question page appears.

4. Click the SMART Response tab, and then click the Properties button.

5. If the Ta gs box isn’t visible, click Show beside the Answer Key heading.

6. Type your tags into the Tag s box.

7. Press Page Up or Page Down to select other questions as required, and then
repeat step 6.

8. Save your assessment.

Adding a Content Page

You can add content pages anywhere in your assessment to introduce questions or
provide background information for questions that follow.

To add a content page 1. Click the Page Sorter tab, and then navigate to the SMART Notebook page you

want to follow with a content page.

2. Click the Response tab, and then click Make the next page a content page.

A blank page appears.

3. Use SMART Notebook software’s tools to add text, images or Adobe Flash
objects from the Gallery.

To save your assessment 1. Select File > Save (or Save As).

A Save As dialog box appears.

2. Browse to a folder, type a name for the file, and then click Save.

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Importing Questions from a Microsoft Word Document

NOTE

This feature is only available in SMART Response for Windows
operating systems.

When you import questions from a Microsoft Word document, SMART Response’s
conversion utility uses a variety of techniques to identify which paragraphs are
questions, which are possible answers, and what type of question to create. Its most
basic technique is to format the numbering of the paragraphs. The software also
searches for key words when parsing the paragraphs. The software then converts the
paragraphs into SMART Notebook assessment pages.

NOTE

SMART Response software can’t provide the correct answers to the imported
questions.

Example Word Document Question Formats

1. According to the U.S. Census Bureau, the majority of poor children live in:

a. urban areas

b. suburban areas

c. rural areas

2. Can you fill a 10 L aquarium with five 2 L pitchers of water?

Yes
No

3. True or false: Half of all even whole numbers are divisible by 4.

True
False

4. Let x = 3. Compute y from the equation below.

y = 20 – 4x
Answer: ____________________________

5. Which Native American group lived in the highlighted area on the map?

a. Kwakitul

b. Sioux

c. Iroquois

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NOTE

Ensure that you format the questions in your Microsoft Word document before you
begin this procedure. In most cases, the import utility ignores headers and footers
in the Word document.

To import questions

from a Microsoft

Word document

To set the answers for

imported questions

1. Click the SMART Response icon in the notification area, and then select Open
Notebook Software below the Ask Questions heading.

A blank SMART Notebook page appears.

2. Select Response > Import Questions From > Microsoft Word.

3. Browse to and select the Word document, and then click Open.

A progress bar appears and closes when the conversion is complete.

4. In the Page Sorter tab, select the thumbnail for the title page.

5. Edit and customize the page and description as desired.

6. In the Page Sorter tab, select the thumbnail for the first question page, and then
check it carefully to verify that the conversion process was accurate.

7. Repeat step 6 for all questions in the assessment.

1. In the Page Sorter tab, select the thumbnail for the first question page.

2. Select Response > Set All Answers.

The Set All Answers dialog box appears.

3. Type or select the correct answer from the options, and then click Done.

4. Repeat steps 1 through 3 for all questions.

5. Select File > Save (or Save As).

The Save As dialog box appears.

6. Browse to a folder, type a file name for the .notebook file, and then click Save.

You can run the question set on this computer, or copy the assessment .notebook
file to any computer that has SMART Response software installed.

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Importing Questions from XML or SQZ Files

SMART Response assessment software includes an import feature for converting
questions from ExamView® format XML files or SMART Sync (formerly
SynchronEyes™) software SQZ files into question sets. SMART Response software
uses the tags in the XML and SQZ files to extract questions, answers and correct
responses, and then converts the information into SMART Notebook assessment
pages.

NOTE

You must create an Exam View formatted XML file or a SMART Sync SQZ file
before performing this procedure. Binary Exam View formatted files aren’t
supported.

To import questions from

an XML or SQZ file

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Open Notebook Software below the Ask Questions
heading.

A blank SMART Notebook page appears.

2. Select Response > Import Question From > XML.

3. Browse to and select an XML file or a SMART Sync (SQZ) file, and then click
Open.

A progress bar appears, followed by the title page for the new question set.

4. In the Page Sorter tab, select the first question page.

5. Add a title page to the assessment, and then customize the page and description
as desired.

6. Edit and customize the page as desired.

Check the question carefully, including the correct answer (see below), to verify
that the conversion process was successful.

7. Repeat step 6 for all questions in the set.

8. Select File > Save (or Save As).

To set the answers for

imported questions

A Save As dialog box appears.

9. Browse to a folder, type a name for the .notebook file, and then click Save.

1. In the Page Sorter tab, select the thumbnail for the first question page.

2. Select Response > Set All Answers.

The Set All Answers dialog box appears.

52 | CHAPTER 7 – USING SMART NOTEBOOK TO ASK QUESTIONS AND CREATE

3. Type or select the correct answers from the options, and then click Done.

4. Select File > Save (or Save As).

5. Browse to a folder, type a name for the .notebook file, and then click Save.

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A Save As dialog box appears.

You can run the question set on the current computer, or copy the assessment
.notebook file to any computer that has SMART Response software installed.

Importing Questions from a PDF File

NOTE

This feature is only available with SMART Response software for Mac operating
systems.

When you import questions from a PDF document, the SMART Response software
conversion utility detects the numbering of the paragraphs. The software also
recognizes key words when parsing the paragraphs. The software then converts the
paragraphs into SMART Notebook assessment pages.

NOTE

You can't run assessment .notebook files on a computer with standard SMART
Notebook software installed. You must have SMART Notebook that includes
SMART Response assessment software.

PDF Document Formatting

The text below shows examples of multiple choice or multiple answer questions
formatted so that SMART Response software can easily convert them to question
pages.

1. How is the boy involved in the dog’s care?

a. He feeds the dog twice a day.

b. He walks the dog once a day.

c. He cleans up the dog’s messes.

d. He gives the dog a lot of affection.

2. What percentage of the U.S. Government budget goes to welfare and Social
Security?

a. 25% to welfare and 25% to Social Security

b. less than 1% to welfare and 20% to Social Security

c. 20% to welfare and 1% to Social Security

d. less than 1% to welfare and less than 1% to Social Security

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NOTES

• You can only import multiple choice questions.

• You should remove headers and footers from your PDF document because

the import utility will attempt to convert them into questions.

• Introduction, background or source information not related to questions

should be on separate pages.

• Text and graphics that the import utility can't convert into questions are

handled differently, depending on the Mac OS used on your computer. If you
use Mac OS X 10.5 operating system, the text or graphics are imported to a
Notebook page as a graphic. If you use Mac OS X 10.4 operating system, the
text and graphics are discarded.

To import questions

from a PDF file

To set the answers for

imported questions

1. Click the Response icon in the menu bar, and then select Open Notebook
Software below the Ask Questions heading.

A blank SMART Notebook page appears.

2. Select Response > Import Question From > PDF File.

3. Browse to and select the PDF document, and then click Open.

A progress bar appears and closes when the conversion is complete.

4. In the Page Sorter tab, select the thumbnail of the title page.

5. Edit and customize the page and description as desired.

6. Edit and customize the first question page as desired.

7. Check the questions carefully to verify that the conversion process was accurate.

8. Repeat steps 6 and 7 for all questions in the assessment.

1. In the Page Sorter tab, select the thumbnail for the first question page.

2. Select Response > Set All Answers.

The Set All Answers dialog box appears.

3. Type or select the correct answers from the options, and then click Done.

4. Select File > Save (or Save As).

A Save As dialog box appears.

5. Browse to a folder, type a file name for the .notebook file, and then click Save.

You can run the question set on the current computer, or copy the assessment
.notebook file to any computer that has SMART Response software installed.

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Printing from SMART Notebook Software’s Response Menu

You can print a variety of information from the Response menu in SMART Notebook
software. You can create and include header, footer and date information, and select
a page range to print.

Print Option Description

Thumbnails Prints from one to six full-color reduced images of each SMART

Notebook title page and question pages on one page. You can
include page numbers, image borders and page titles.

Handouts Prints from one to three full-color, reduced images of each

SMART Notebook title and question pages together with ruled
lines for notes on one page. You can include page numbers,
image borders, and page titles.

Full page Prints one full-color image of each SMART Notebook question

page on separate pages. You can also include page numbers.

Questions Prints several questions on a page. If the question page in

SMART Notebook software doesn’t have any objects or images,
the questions appear on the page in text-only format. If there are
objects on the question page, a full-color thumbnail of the
question appears.

You can choose to include page numbers. In the Print Preview
view, click the question to toggle from thumbnail to text-only
format.

Results

NOTE

This option is only available after stopping a question or
assessment.

Prints several questions on a page. If the question page doesn’t
have any objects or images, only the text appears on the page.
If there are objects on the question page, a full-color thumbnail
of the question appears.

The correct answer and the student’s response appear beside
each question, and the total score appears at the top of the first
page. You can choose to include page numbers.

You can print a results summary for all students in the class list,
or you can print the results for selected students.

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To print questions or results, click Response > Print, and then select the option that
you want to print. For other options, click Response > Print > More Print Options or
press CTRL + P to open SMART Response’s Print window.

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NOTE

The Questions and Results print options are only available if the .notebook file
includes SMART Response questions and saved results information. If the
assessment is still running, or if it’s stopped before any student answers a
question, no results are saved.

Exporting Results to an Excel, HTML or CSV File

If you save your .notebook file after asking questions or after running an assessment,
you can re-open the .notebook file at any time to view the results.

You can export the results to a Microsoft Excel spreadsheet (Windows computers
only) to an HTML page for viewing on a Web browser or to a comma separated value
(CSV) file that you can import into many spreadsheet and database applications.

NOTE

You can only export results after stopping the assessment. If you clear the results
after you stop, the results are permanently deleted so you’re unable to print or
export them. After saving and closing the .notebook file, you can re-open the file
and print or export the results.

To export results to a file 1. Stop the assessment, if it’s running.

Don’t clear the results.

2. From the SMART Notebook menu bar, select Response > Export results to >
Microsoft Excel, Web Page (HTML), or Comma Separated Value (CSV).

A Save As dialog box appears.

3. Select a folder, type a name, and then click Save.

Either Microsoft Excel software or your default Web browser appear and displays
the exported file.

IMPORTANT

To display class assessment results, a View detailed results in Teacher
Tools link is available if the user is not in Anonymous mode.

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Chapter 8

Using SMART Response Software in the Classroom

Before Class Begins

Safety Tips for Teachers

When using SMART Response software with a SMART Board interactive whiteboard
and a projector:

• Tell students not to look directly at the light beam from the projector. Instead,
encourage them to keep their back to the projector when working at the interactive
whiteboard. Before they turn to face the class, they should take a big step (or
even two) sideways.

• Make sure you don’t look directly into the light beam from the projector. Keep your
back to the class when you write over a projected image. Step to the side of the
interactive whiteboard before you turn and face the class.

• Tell your students not to touch the projector, as it can become extremely hot
during normal operation.

• Don’t use a chair to increase a student’s reach. If your students can’t reach the
top of the interactive whiteboard, lower it. You may need to remount a wall­mounted unit to a lower position. If your interactive whiteboard is mounted on a
floor stand, lower it with the help of another adult.

• Tell students not to run in the vicinity of the floor stand, as they may trip over the
floor stand’s feet.

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Starting an Assessment

When you use SMART Notebook software to ask questions, SMART Response
software uses the options you set in Teacher Tools to control how students use their
clickers. Before starting a SMART Response assessment, check that the receiver is
connected and ready. If you don’t have an assessment .notebook file, you must create
one.

To open and start

an assessment

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Open Notebook Software below the Ask Questions
heading.

A blank SMART Notebook page appears.

2. Select File > Open.

3. Select the SMART Notebook file with your questions, and then click Open.

The assessment file’s title page appears.

4. Select the Response tab, and then click the Properties button, if it isn’t already
selected.

5. If you don’t want SMART Notebook to collect student results, clear the
Remember Names option.

6. From the Show grades to students drop-down list, select one of the options:

Option Description

After you stop collecting
responses

The clicker shows how the students answered after
you click the Stop button. Grades display after you
click the Stop button.

After all questions are
answered

After each question is
answered

Don’t show grades on clickers The clickers don’t show results or grades.

7. If the students haven’t connected their clickers, have them do so now.

8. Click Start this assessment now.

If you’re projecting the questions on a screen, you can control the students’
progress by selecting each question page in turn. If you provided printed student
handouts, they can control their own pace.

The clicker shows how the students answered, and
displays their grades after they finish answering all
questions.

The clicker shows how the students answered each
question, and displays their grades after they finish
answering all questions.

59 | CHAPTER 8 – USING SMART RESPONSE SOFTWARE IN THE CLASSROOM

9. Click Stop this assessment in the Response tab.

OR

Click Response > Stop Assessment to end the session.

NOTE

SMART Notebook stores the results in your document. Be sure to save your
document after collecting responses.

10. Select File > Save (or Save As).

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Using the Clickers

Before asking questions, review the clicker’s operation with the students.

Clicker Buttons and Features

Clicker Button Description

Power Press for one second to turn on the clicker.

Press for one to two seconds to turn off the clicker.

Selection Scroll up and down option lists.

True/False or Yes/No Answer true or false, or yes or no questions.

Alphanumeric Answer multiple choice and numeric questions.

+ / - Make a numeric answer positive or negative.

Enter Make or confirm a selection.

Ask Question Alert the teacher or ask a question. See next page for

details.

Menu Open clicker menu. See the table on the next page for

details.

Delete Delete alphanumeric characters entered.

Fraction/Decimal Create fractional or decimal numeric answers.

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Receiving Student Questions

At any time during a class, a student can request the teacher’s attention by pressing
the clicker’s Ask Question button. Teacher Tools displays the number of students
that have questions on the class Home tab beside the Questions heading.

To identify students

with questions

1. Click the Students tab to show the list of student names and IDs.

In the Status column, you may see one or more rows with a question icon.

2. After you’ve answered the student’s question, select the row that displays
the student name, and then click the Clear Question button in the top-right corner
of the Properties window.

Using the Menu Button

Students can press the Menu button at any time to log off the session or change the
clicker’s settings. The following options are available in the menu:

Option Description

Sign Out Press to log off a class without turning off the clicker.

Language Press to select the language displayed on the clicker’s

LCD panel.

Contrast Press to lighten or darken the clicker’s LCD panel. Use

the Up and Down arrows to increase or decrease the
contrast.

Device information Press to display the clicker’s MAC address and

firmware version.

Advanced You must have a valid security code to open this menu.

Your customer support representative may provide the
code to help troubleshoot clicker problems.

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Viewing, Printing and Exporting Results

If you save your SMART Notebook file after asking questions, or after running a
question set, you can re-open the file at any time to view the results. You can print a
variety of information, including question results, using SMART Notebook software’s
Response > Print menu.

You can also export the results to a Microsoft Excel spreadsheet (Windows operating
systems only) to an HTML page for viewing on a Web browser or to a comma
separated value (CSV) file that you can import into many spreadsheet and database
applications.

NOTE

You can only print or export results after stopping the question or assessment.
Clearing the results after stopping the question permanently deletes the
information, so you’re unable to print or export the results. After saving and
closing the .notebook file, you can re-open the file and print or export the results.

To export results to a file 1. Stop the question or question set, if it’s still running. Don’t clear the results.

2. Select Response > Export results to > Microsoft Excel (Windows computers
only).

OR

Select Response > Export results to > Web Page (HTML).

OR

Select Response > Export results to > Comma Separated Value (CSV).

The Save As dialog box appears.

3. Select a destination folder, type a file name, and then click Save.

Either Microsoft Excel or your default Web browser appears and displays the
exported file.

63 | CHAPTER 8 – USING SMART RESPONSE SOFTWARE IN THE CLASSROOM

Reviewing Instant Results

You can use SMART Response to collect and display results instantly while you’re
running an assessment. You can use assessments as an interactive learning tool and
a way to give students continuous feedback about what they’re learning.

To display instant class

assessment results

1. After all students have answered their questions, return to the assessment’s
title page.

2. Click the Response tab, if it isn’t already open.

3. Click the Progress button, and then click Stop this assessment.

The Progress button changes to Results. A summary of the class’s performance
appears, including a chart showing the class response to each question.

NOTE

You can toggle the type of chart displayed by selecting Show bar chart or
Show pie chart.

4. Press Results.

A summary of the class’s performance appears, including a chart showing the
class response to each question.

5. If you want to view more detailed class results, click View detailed results in
Teacher Tools.

6. Click the class name in the Gradebook area, and then click the Students button
or the Assessments button for detailed information.

7. To display the students’ grades, return to the SMART Notebook title page, and
then click Show beside the Details title.

To display instant results

for each question

NOTE

Use caution when displaying sensitive grade information to all class
members.

1. After all students have answered their questions, return to the assessment’s
title page.

2. Click SMART Notebook’s Response tab, if it isn’t already open.

3. Click the Progress button, and then click Stop this assessment.

The Progress button changes to Results. A chart representing the class’s
performance appears.

4. Press Results.

A summary of the class’s performance appears.

5. Click the Page Sorter tab, and then select a question.

64 | CHAPTER 8 – USING SMART RESPONSE SOFTWARE IN THE CLASSROOM

6. Click the Response tab.

A summary of the class’s response to the question appears, including a chart
showing the number of responses to each possible answer.

NOTE

You can toggle the type of chart displayed by selecting Show bar chart or
Show pie chart.

TIP

You can insert the chart into the question page by clicking Insert chart into
Notebook.

7. Click Show beside the Details title.

A list showing each student’s response appears, including the time it took the
student to respond.

NOTE

Use caution when displaying sensitive grade information to all class
members.

Evaluating Assessment Results

After you run and stop an assessment, Teacher Tools records the class results and
each student’s results. At any time after you run an assessment, review the student,
question or assessment results and performance.

NOTE

Use caution when displaying sensitive information to all class members. To hide
sensitive information, click the Privacy button before you display student or
assessment results.

To display student results 1. If a class is currently running, stop the class.

2. In Teacher Tools, click the class name in the Gradebook area.

The Teacher Tools window appears with the Home tab selected.

3. Click the Students tab.

After a short delay, a table of results appears. If you previously turned on Privacy
mode, the student IDs and statistics appears as gray shapes in the table.

4. If Privacy mode is on, click Privacy.

The first columns of the table of class results show the student name, ID and
average score for all the assessments the student has participated in. The
following columns show each student’s results for every assessment the class
has taken.

65 | CHAPTER 8 – USING SMART RESPONSE SOFTWARE IN THE CLASSROOM

To display detailed results

for each student

1. Complete the above procedure, and then select the student’s row.

The lower pane of the window displays the student properties.

2. Click the Performance tab.

An Assessment Results over Time chart appears showing the student’s results
compared to the class average for all assessments since the first assessment
was run.

NOTE

The chart is hidden while Teacher Tools is in Privacy mode.

3. Place your pointer over the chart coordinates to display details about the specific
assessment.

4. Click the Results tab.

A table appears showing detailed information about each assessment the student
has completed, including the date and the score the student achieved. If the
student’s score fell below the passing grade you defined when you created the
assessment, the score appears in red.

NOTE

The student marks are hidden while Teacher Tools is in Privacy mode.

To display class

assessment results

To display detailed results

for each assessment

1. If a class is currently running, stop the class.

2. In Teacher Tools, click the class name in the Gradebook area.

The Teacher Tools window appears with the Home tab selected.

3. Click the Assessments tab.

After a short delay, a table of results appears listing all assessments that the class
has participated in, including the class average score for each assessment. If the
class average score fell below the passing grade you defined when you created
the assessment, the score appears in red.

1. Complete the above procedure, and then select the assessment’s row.

The lower pane of the window displays the assessment’s properties.

2. Click the Performance tab.

A Student Achievement per Question chart appears showing the student
responses to each question.

NOTE

The chart is hidden while Teacher Tools is in Privacy mode.

3. Place your pointer over the chart bars to display details about the specific
questions.

66 | CHAPTER 8 – USING SMART RESPONSE SOFTWARE IN THE CLASSROOM

4. Click the Results tab.

A table appears showing the mark each student received for the assessment. If
the student’s score fell below the passing grade you defined when you created the
assessment, the mark appears in red.

NOTE

The student IDs and marks are hidden while Teacher Tools is in Privacy mode.

Generating Student Performance Reports

You can generate student performance reports at any time after your assessments
are complete. You can tailor the reports to include all classes or select classes. You
can also create reports for individual students or for all students in the selected
classes at one time.

To generate a student

performance report

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Teacher Tools.

2. Click ...switch to Gradebook view if you aren’t already in Gradebook view.

3. In the Reports area, click Student Performance.

The Student Performance Report window appears.

4. In the Class drop-down list, select the class that you want to report on.

OR

Select All Classes to report on all classes.

5. In the Student drop-down list, select the class you want to report on.

OR

Select All Students.

6. Select the Report Period, if you only want to report information for a range of
dates.

7. In the Include drop-down list, select Selected assessment types or All
assessment types.

8. If you chose Selected assessment types, select the types you want to report on
from the checklist that appears.

9. Browse to a location on your computer’s file system where you want to save the
report file, and then click Create.

67 | CHAPTER 8 – USING SMART RESPONSE SOFTWARE IN THE CLASSROOM

SMART Response software creates one or more reports as PDF files that appear
in your default PDF viewer. The files are named using the student name and ID,
and the date they’re created.

If you generated one report, the report opens automatically. If you generated
multiple reports, the reports’ folder location appears in Windows Explorer or Mac
OS X Finder.

Generating Class Performance Reports

You can generate class performance reports at any time after your assessments are
complete. You can tailor the reports to include all classes or select classes, or you can
also create reports on all assessment types or on specific types of your choice.

To generate a class

performance report

1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Teacher Tools.

2. Click ...switch to Gradebook view if you aren’t already in Gradebook view.

The Class Performance Report window appears.

3. In the Class drop-down list, select the class you want to report on.

OR

Select All Classes.

4. Select the Report Period if you only want to report on information for a range of
dates.

5. In the Include drop-down list, select Selected assessment types or All
assessment types.

6. If you chose Selected assessment types, select the types you want to report on
from the checklist that appears.

7. Browse to a location on your computer’s file system where you want to save the
report file, and then click Create.

SMART Response software creates one or more reports as PDF files that appear
in your default PDF viewer. The files are named using the class name and the
date they’re created.

If you generated one report, the report opens automatically. If you generated
multiple reports, the reports’ folder location appears in Windows Explorer or
Mac Finder.

68 | CHAPTER 8 – USING SMART RESPONSE SOFTWARE IN THE CLASSROOM

Chapter 9

Maintaining SMART Response

Preventing Component Damage

CAUTION

• Do not use sharp or pointed objects, such as ballpoint pens or pointers, to

press the clicker buttons.

• Never use abrasive erasers or harsh chemicals while cleaning the receiver or

clickers.

• Avoid setting up and using your system in an area with excessive levels of

dust, humidity or smoke.

Cleaning the Receiver and Clickers

With proper care, your SMART Response hardware will provide years of trouble-free
service. Follow these cleaning tips to maintain your SMART Response system:

• Remove dust with a damp cloth before using a cleaner.

• Clean the unit’s surface with a household glass cleaner, such as Windex®, daily,
weekly or as required.

• Do not spray cleaner directly onto the clicker. Instead, spray a light amount of
cleaner on a cloth and then wipe gently.

Changing Clicker Batteries

Under normal operating conditions, the clicker batteries can operate for up to 200
days. When replacing them, use fresh batteries of the same type and quality, and
change both at the same time.

CAUTION

• Do not install batteries with the polarity (+ / -) reversed.

• Do not attempt to recharge the batteries.

• Do not dispose of batteries in a fire or incinerator.

• Dispose of batteries according to your region’s laws and regulations. If you

don’t know the applicable rules for your region, consult your battery
manufacturer.

70 | CHAPTER 9 – MAINTAINING SMART RESPONSE

To change the

clicker batteries

1. Using the included Phillips® screwdriver, remove the screw from the back of the
clicker, and then remove the cover.

2. Remove the exhausted batteries, and dispose of them according to local
regulations.

3. Insert new AA batteries.

The clicker turns on.

4. Replace the cover and screw.

5. Verify that the start-up menu appears.

6. Press Power for one to two seconds to turn the clicker off.

The Receiver Indicators

Receivers have the following indicators:

• The Ready light

• The Transmit light

• The Receive light

The Ready light LED is in the upper-right corner of the receiver’s enclosure. The
Ready light indicates the operational states of the receiver module. You can see the
Transmit and Receive lights in the lower-right part of the receiver’s enclosure. The
lights flash green, indicating transmit and receive activity between the receiver and
the clickers.

NOTE

The following table shows the Ready light’s normal states. If the light’s behavior
doesn’t match a state listed here, refer to the Troubleshooting the Receiver
section.

Ready Light State Meaning

Off The receiver is disconnected from the computer, or

SMART Response Manager has placed the
receiver into Off (PowerSave) mode.

Solid red The receiver has power, but it’s not communicating

with the computer.

Solid green The receiver is receiving power and communicating

successfully with SMART Response.

71 | CHAPTER 9 – MAINTAINING SMART RESPONSE

Troubleshooting the Receiver

CAUTION

Do not open the receiver or the clicker units to attempt repairs. Refer all service
inquiries to authorized SMART service personnel.

Resetting the Receiver

If your SMART Response software behaves erratically (possibly because of a static
discharge or power fade), you may be able to restore normal operation by resetting
the receiver.

Reset the receiver completely by disconnecting and then reconnecting the USB cable.

Troubleshooting Using the Receiver Lights

Should you experience a problem with your receiver, you can use the receiver lights to
troubleshoot it.

Ready Light

Red, green
yellow

Flashing green Off Off Receiver is scanning radio

Blinking green Any state Any state Receiver is accepting commands

Green Constant

Yellow Off Off Receiver has power, but

Flashing red Flashing Flashing Manufacturing tests running, and

Flashing
yellow

Transmit
Light

Green Green Receiver is starting up. Lights flash

flashing
(approx. 250
ms)

Any state Any state Receiver software checksum failed.

Receive Light Receiver State

in sequence.

channels.

from the computer.

Blinks when it
receives data
from a clicker

Receiver has power and is
communicating with the computer,
but isn’t receiving commands.

communication circuits have failed.

receiver isn’t operational. All lights
flash together.

Flashing
yellow

Flashing Flashing Receiver software failure.

72 | CHAPTER 9 – MAINTAINING SMART RESPONSE

Other Troubleshooting Tips.

Symptom/Observation Action/Remedy

When you export SMART Response
question set results from a SMART
Notebook file using the comma
separated values (CSV) command,
fractions change to dates.

Your computer doesn’t recognize
SMART Response, and the receiver’s
status light remains solid red.

Responses from SMART Response
clickers don’t appear in SMART
Notebook software reports.

Additional SMART Response receivers
don’t connect to the network when you
install more than one receiver on your
computer.

In your exported results convert the
exported dates to fractions, add a space
before each fraction and convert the
month to its numerical value. The
converted month is the fraction’s
numerator, and the day is the
denominator.

Remove the SMART Response hardware
drivers on your computer, and then
reconnect the receiver following the
instructions in document 115401

Wait at least 10 seconds after the last
student responds before you stop a
question set.

• Disconnect the additional receiver’s
USB plug to resume normal
operation.

• Install only one receiver per
computer.

.

• Disconnect and reconnect the first
receiver’s USB plug if it doesn’t work,
or if the LED light turns red.

NOTE

Installing more than one receiver
affects your computer’s performance
and doesn’t increase your reception.

During the installation of a SMART
software product on the Windows XP
SP2 operating system, a dialog box
appears informing you that the
installation was interrupted.

To prevent interruptions, restart the
computer, and follow the procedure
outlined in document 77681

.

Transporting SMART Response

If you need to ship your SMART Response hardware, repack it with as much of the
original packaging as possible. If you prefer to use your own packaging materials,
make sure you adequately protect the product.

Appendix A

Hardware Environmental Compliance

SMART Technologies supports global efforts to ensure that electronic equipment is
manufactured, sold and disposed of in a safe and environmentally friendly manner.

Waste Electrical and Electronic Equipment Regulations (WEEE Directive)

Waste Electrical and Electronic Equipment regulations apply to all electrical and
electronic equipment sold within the European Union.

When you dispose of any electrical or electronic equipment, including SMART
Technologies products, we strongly encourage you to properly recycle the electronic
product when it has reached end of its life. If you require further information, please
contact your reseller or SMART Technologies for information on which recycling
agency to contact.

Restriction of Certain Chemicals (REACH Directive)

The European Union has enacted the EU REACH Directive which restricts the use of
certain chemicals in products. SMART Technologies is committed to complying with
this initiative.

Restriction of Certain Hazardous Substances (RoHS Directive)

This product meets the requirements of the European Union’s Restriction of Certain
Hazardous Substances (RoHS) Directive 2002/95/EC.

Consequently, this product also complies with other regulations that have arisen in
various geographical areas, and that reference the European Union’s RoHS directive.

74 | APPENDIX A – HARDWARE ENVIRONMENTAL COMPLIANCE

Batteries

Batteries are regulated in many countries. Check with your reseller to find out how to
recycle used batteries.

Packaging

Many countries have regulations restricting the use of certain heavy metals in product
packaging. The packaging used by SMART Technologies to ship products complies
with applicable packaging laws.

Covered Electronics Devices

Many U.S. states classify monitors as Covered Electronic Devices and regulate their
disposal. Applicable SMART Technologies products meet the requirements of the
Covered Electronic Devices regulations.

China’s Electronic Information Products Regulations

China regulates products that are classified as EIP (Electronic Information Products).
SMART Technologies products fall under this classification and meet the
requirements for China’s EIP regulations.

U.S. Consumer Product Safety

Improvement Act

The United States has enacted the Consumer Product Safety Improvement Act which
limits the lead (Pb) content in products. SMART Technologies is committed to
complying with this initiative.

Appendix B

Customer Support

Online Information and Support

Visit www.smarttech.com/support to view and download user’s guides, how-to and
troubleshooting articles, software and more.

Training

Visit www.smarttech.com/trainingcenter for training materials and information about
our training services.

Technical Support

If you experience difficulty with your SMART product, please contact your local
reseller before contacting SMART Technical Support. Your local reseller can resolve
most issues without delay.

NOTE

To locate your local reseller, visit www2.smarttech.com/st/en-US/Where+to+Buy

All SMART products include online, telephone, fax and e-mail support:

Online www.smarttech.com/contactsupport

Telephone [phone] or

Toll Free 1.866.518.6791 (U.S./Canada)
(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)

Fax [phone]

E-mail [e-mail]

Shipping and Repair Status

Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 5,
+1.866.518.6791, for shipping damage, missing part and repair status issues.

.

76 | APPENDIX B – CUSTOMER SUPPORT

General Inquiries

Address SMART Technologies

3636 Research Road NW
Calgary, AB T2L 1Y1
CANADA

Switchboard +1.403.245.0333 or

Toll Free 1.888.42.SMART (U.S./Canada)

Fax [phone]

E-mail [e-mail]

Warranty

Product warranty is governed by the terms and conditions of SMART’s “Limited
Equipment Warranty” that shipped with the SMART product at the time of purchase.

Registration

To help us serve you, register online at www.smarttech.com/registration.

Contact SMART Technologies

Toll Free 1.866.518.6791 (U.S./Canada)
or +1.403.228.5940