SMART TECHNOLOGIES SMART Notebook 20 User Manual

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SMARTNotebook® 20

DEPLOYMENT GUIDE FOR WINDOWS OPERATING SYSTEMS

For Technical Specialists and ITAdministrators

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This guide and other resources for SMARTNotebook and SMARTLearning Suite are

available in the Support section of the SMARTwebsite (smarttech.com/support).

Scan this QRcode to view these resources on your mobile device.

Trademark n otice

SMARTNote boo k, SMARTInk, SMART Do cument Camera, smarttech, the S MART lo go and all SMART taglines are trademarks o r re gis tere d trade marks o f SMARTTe chnologie sU LC in the U .S. and/or other co untrie s. Micro soft, Windows , Internet Exp lor er, ActiveX, Di rec tX and Visual S tudio are either re giste red trademarks or trademarks o f Micro soft Corp oration in the U .S. and/or other c ountrie s. Ado be R eade r is either re giste red a trade mark or trademark o f Adob e Sys tems Incorpo rated in the U.S. and/or o ther countries. Fir efox i s a r eg ister ed trad emark of the Moz illa Foundation. InstallShie ld is a re gis tere d trade mark or trademark o f Flexer a Software, Inc. and/or InstallShield Co. Inc. in the U nited States o f Ameri ca and/or other co untrie s. All o ther third-party pr oduct and co mpany names may be trademarks of their r es pective owners .

Copyrigh t no tice

© 2 020SMARTT echnolog ies ULC. All rights r es erve d. N o p art o f this publ ication may be repr od uced, transmitted, transcrib ed, stored in a retri eval sy stem o r translated i nto any language in any fo rm b y any means without the pr ior written conse nt of SMARTT echnolog ies ULC. Information in this manual is s ubject to change without notice and d oe s not rep re sent a co mmitment on the part of SMART.

This p rod uct and/or use ther eof co vere d b y one o r more of the foll owing U .S. p atents.

www.smarttech.com/patents

De cember 8, 2020

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Contents

Chapter 1: Introduction 5

About the install components and software 6

Chapter 2: Preparing for installation 7

Computer requirements 7

Network requirements 8

Setting up teacher access 12

Chapter 3: Downloading and installing 16

Downloading the installation files 16

Installing required third-party packages 17

Chapter 4: Customizing SMART Notebook software for deployment 19

Using the SMARTInstall Manager 19

Using third-party tools 25

Chapter 5: Deploying SMART Notebook software 26

Deploying the software using the command-line interface 26

Deploying the software using third-party imaging or remote management software 30

Chapter 6: Activating the software 32

Activating by provisioning teachers 32

Activating using a product key 33

Activating SMART Notebook Math Tools 36

Checking for and applying renewals for product keys 36

Returning activations 38

Chapter 7: Updating the software 39

Chapter 8: Uninstalling SMARTNotebook 41

Using the SMART Uninstaller to uninstall SMART software 41

Using the SMART Uninstaller command-line interface 42

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Contents

Appendix A: Determining the best activation method 45

Appendix B: Help teachers set up a SMART Account 47

Why teachers need a SMARTAccount 47

How teacher’s can register for a SMART Account 47

Appendix C: Installing and maintaining Gallery content 48

Configuring Gallery content using SMART Install Manager 48

Updating and adding Gallery content locations 49

Appendix D: Language files and codes 53

Installation language files and codes 53

Handwriting recognition resources 54

Appendix E: Windows Installer properties 56

Appendix F: Product codes 62

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Chapter 1

This guide shows you how to use the MSI installer to customize and deploy the following software:

l SMARTNotebook® 19 collaborative learning software

l SMART Product Drivers

l SMARTInk®

NOTE

Although it’s possible to use the USB installer (EXE), SMART recommends that you use the MSI

installation package to deploy the SMART software. The MSI installer was designed to support mass

deployments and provides finer control over the installation details for SMART software.

This guide is intended for those in charge of managing software subscriptions and installing software in a

school, such as technical specialists, IT administrators, and others experienced with customizing,

deploying, and administering software in a networked environment.

Use of this guide requires:

l Knowledge of IT terminology, such as “registry” and “domain controller”

l Knowledge of completing basic administrative tasks in Windows operating systems, such as

modifying the registry

l Administrative privileges and access to servers

l Access to the internet

IMPORTANT

The commands documented in this guide must be run in an Administrator Command Prompt window. To

open an Administrator Command Prompt window, right-click the Command Prompt icon, and then select

Run as Administrator.

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Chapter 1

Introduction

About the install components and software

This guide mentions a number of SMART software products and components that you’ll encounter when

deploying or updating SMART Notebook software:

Componenet/software Description

Installer USB or MSI installers, both available from the SMART website

SMART Ink SMART’s digital ink software

SMART Product Drivers SMART’s software that enables touch features for SMART’s interactive

products

SMART Install Manager A tool you can use to customize the SMART software installation

SMART Product Update (SPU)

SMART Uninstaller A tool you can use to uninstall SMART software

A tool you can use to manage updates for SMART software products

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Chapter 2

Computer requirements 7

Network requirements 8

Setting up teacher access 12

Before installing SMARTNotebook, make sure the computer and network meets the minimum

requirements. Additionally, you’ll need to determine which activation method you want to use.

Computer requirements

Before you install the software, ensure the computer meets the following minimum requirements:

Windows® operating system

General

Supported operatingsystems Windows 10

Windows 8.1

Minimum hard disk space 4.7 GB

Minimum specs for standard and high definition displays (up to 1080p and similar)

Minimum processor Intel® Core™ m3

Minimum RAM 4 GB

Minimum specs for ultra high definition displays (4K)

Minimum graphics card Discrete GPU

NOTE

SMART strongly recommends that your video card meets or exceeds the preferred requirements. SMART Notebook can run with an integrated GPU. However, your experience and SMART Notebook’s performance can vary depending on the capabilities of the GPU, your operating system, and other concurrently running applications.

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Chapter 2

Preparing for installation

Windows® operating system

Minimum processor/system Intel Core i3

Minimum RAM 8 GB

Other requirements

Programs Microsoft®.NET Framework 4.5.1 or later for SMART Notebook

software and SMARTInk

MicrosoftVisual Studio® Tools 2010 for Office for SMARTInk

AdobeReader® 8.0 or later

DirectX® technology 10 or later for SMARTNotebook software

DirectX 10 compatible graphics hardware for SMARTNotebook software

NOTES

All prerequisite third-party software is built into the

installation executable and is automatically installed in the correct order when you run the EXE.

These are the minimum requirements for SMART Learning

Suite, however SMART recommends updating to the most recent versions of the software listed above.

Web Access Internet Explorer® 11 or later

Internet access to download and activate SMART software

NOTE

Operating systems and other third-party software released after this SMART software might not be

supported.

Network requirements

Ensure your network environment meets the minimum requirements on this page before you install or use

SMARTNotebook.

SMART Notebook’s interactive activities and assessments use hellosmart.com. Use the recommended

web browsers, device requirements, operating systems, and network capacity to ensure the best possible

experience with SMART Notebook’s interactive activities and assessments.

Additionally, some features of SMART Notebook and other SMART products (such as SMART Board

interactive displays) require access to specific web sites. You might need to whitelist those web sites if

your network restricts outbound internet access.

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Chapter 2

Preparing for installation

TIP

When using activities on hellosmart.com, students may check their website access at

hellosmart.com/connection/check.html.

Student device web browser recommendations

Students playing or participating in a SMARTNotebook lesson’s activities and assessments should use one

of the following browsers on their devices:

The latest version of:

l Google Chrome™

l Safari

l Firefox®

l Windows 10 Edge

NOTE

Android™ devices must use Chrome or Firefox.

Ensure JavaScript is enabled in your browser.

Student device operating system recommendations

Students who use hellosmart.com should use one of the following recommended devices:

l Any computer running the latest version of Windows 10 or any Mac running OS X 10.13 or later

l Any iPad or iPhone upgraded to the latest iOS

l Any Android™ phone or tablet with Android version 8 or later

l Any Google™ Chromebook upgraded to the latest Chrome OS

IMPORTANT

First-generation iPads or Samsung Galaxy Tab 3 tablets do not support mobile device-enabled activities.

Network capacity recommendations

SMARTNotebook activities on hellosmart.com are designed to keep network requirements as low as

possible while still supporting rich collaboration. The network recommendation for Shout It Out! alone is 0.3

Mbps per device. A school that regularly uses other Web 2.0 tools should have enough network capacity

to run SMARTNotebook activities on hellosmart.com.

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Chapter 2

Preparing for installation

If activities on hellosmart.com are used in conjunction with other online resources, such as streaming

media, greater network capacity could be required, depending on the other resources.

Website access requirements

A number of SMART products use the following URLs for software updates, collecting information, and

backend services. Add these URLs to your network’s whitelist to make sure SMART products behave as

expected.

l https://*.smarttech.com (for updating SMARTBoard interactive display software and firmware)

l http://*.smarttech.com (for updating SMARTBoard interactive display software and firmware)

l https://*.mixpanel.com

l https://*.google-analytics.com

l https://*.smarttech-prod.com

l https://*.firebaseio.com

l wss://*.firebaseio.com

l https://www.firebase.com/test.html

l https://api.raygun.io

l https://www.fabric.io/

l https://updates.airsquirrels.com

l https://ws.kappboard.com (for updating SMARTBoard interactive display software and firmware)

l https://*.hockeyapp.net

The following URLs are used for signing in to and using your SMART Account with SMART products. Add

these URLs to your network’s whitelist to make sure SMART products behave as expected.

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Chapter 2

Preparing for installation

l https://*.smarttech.com

l http://*.smarttech.com

l https://hellosmart.com

l https://content.googleapis.com

l https://*.smarttech-prod.com

l https://www.gstatic.com

l https://*.google.com

l https://login.microsoftonline.com

l https://login.live.com

l https://accounts.google.com

l https://smartcommunity.force.com/

l https://graph.microsoft.com

l https://www.googleapis.com

The following URLs are used to enable content from YouTube. If you want SMART product users to be able

to insert and play YouTube videos when using SMART products, whitelist the following:

l https://*.youtube.com

l https://*.ytimg.com

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Chapter 2

Preparing for installation

Setting up teacher access

Before you download and install SMART Notebook, you’ll need to determine how you want to set up

access for the teacher. There are two ways to activate a teacher’s access to SMARTNotebook:

l Email provisioning: provision the teacher’s email address for their SMART Account

l Product key: use a product key

SMART recommends that you provision a teacher’s access using their SMART Account email rather than a

product key. For a comparison of the activation methods and help determining which is best for you, see

Appendix A: Determining the best activation method on page45.

NOTE

Setting up access doesn’t apply if you are using SMART Notebook in trial mode.

After you’ve determined which activation method is best for your school, sign in to the SMART Admin

Portal to provision teachers or locate the product key.

The SMART Admin Portal is an online tool that allows schools or districts to easily manage their SMART

software subscriptions. After signing in, the SMART Admin Portal shows you details, including:

l all the subscriptions you or your school has purchased

l the product key(s) attached to each subscription

l renewal dates

l number of seats attached to each product key and how many of those seats have been assigned to

users

To learn more about the SMART Admin Portal and its use, visit

support.smarttech.com/docs/redirect/?product=softwareportal.

NOTE

If you download and install SMART Notebook but don’t set up access, the basic version of

SMARTNotebook is installed with a bonus 45-day access to all of SMARTNotebook’s subscription-

based features. These features will become unavailable after the 45-day period ends. To learn more

about SMARTNotebook basic version and premium features, see

support.smarttech.com/docs/redirect/?product=notebook&context=explainsubscription).

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Chapter 2

Preparing for installation

Adding teachers to a subscription

If you chose to provision a teacher’s email to set up access, you need to add the teacher to the

subscription in the SMART Admin Portal.

You can add one teacher at a time to the subscription or use a CSV file to add multiple teacher’s at once.

To add a single teacher to the subscription

1. Sign in to the SMART Admin Portal at adminportal.smarttech.com.

2. Click the Manage users link in the Assigned/Total column for the subscription to which you want to

assign users.

3. Click Add users.

4. Select Type email addresses.

5. Type the teacher’s email address and click Add.

Ideally, this email is the one provided to the teacher by their school for Google Suite or Microsoft

Office 365.

Later, after you’ve downloaded and installed SMART on the teacher’s computer, let the teacher know

which email you’ve provisioned. The teacher will use this email to create or sign in to their SMART

Account and activate their full access to SMARTNotebook.

6. If you’re provisioning the account of a teacher at your school, let the teacher know which email

address you’ve provisioned in the portal and ensure the teacher uses that email address to set up their

SMART Account.

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Chapter 2

Preparing for installation

To add multiple teachers to the subscription

1. Sign in to the SMART Admin Portal at adminportal.smarttech.com.

2. Click the Manage users link in the Assigned/Total column for the subscription to which you want to

assign users.

3. Click Add users.

4. Select Import CSV file.

NOTE

Ensure the CSV file complies with the following:

Includes a single column of email addresses, with each address on its own line.

Doesn’t include titles or headers.

Doesn’t include spaces, commas, or quotation marks.

5. Select the CSV file and click Open.

6. If you’re provisioning accounts for teachers at your school, let teachers know which email addresses

you’ve provisioned in the portal and ensure they’ve used those email addresses to set up their

SMART Accounts.

NOTE

Users sign in to SMART software using the email addresses you enter here.

Locating the product key for activation

If you chose the product key method to set up access, sign in to the SMART Admin Portal to locate the key.

To locate the product key for your subscription

1. Go to subscriptions.smarttech.com and enter your user name and password for the SMART Admin

Portal to sign in.

2. Locate your subscription to SMART Learning Suite and expand it to view the product key.

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Chapter 2

Preparing for installation

See the SMART Admin Portal support page for complete details about using the portal

(support.smarttech.com/docs/redirect/?product=softwareportal).

3. Copy the product key and email it to the teacher or save it in a convenient location for later. You or the

teacher will enter this key in SMARTNotebook after it’s installed.

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Chapter 3

Downloading the installation files 16

Preparing language files for non-English deployments of SMARTNotebook 16

Activation connectivity 17

Installing required third-party packages 17

Downloading the installation files

All installation files are available for download from the SMART website.

To download the installer files

1. Go to smarttech.com/products/education-software/smart-learning-suite/admin-download.

2. Select the latest version of SMART Notebook.

3. Select Windows as the operating system.

4. Select the MSI installer.

5. Click DOWNLOAD - WINDOWS.

6. Extract and save the installation packages to a network location that’s accessible to all computers on

which you plan to install the software. When the third-party installation packages are extracted, you’ll

find them in the root of the Support folder.

Preparing language files for non-English deployments of SMARTNotebook

When using the MSI installer to deploy the installation packages for a language other than English (U.S.),

ensure all MST files are in the same folder as the MSI file.

Similarly, if you want users to be able to view and use the handwriting recognition feature in a language

other than English, you must install the appropriate handwriting recognition resources. Handwriting

resources are included in the zipped MSI Installer downloaded in the previous procedure.

If you deploy any handwriting recognition resources, ensure the Support\Language folder exists in the root

of the admin.zip file and that the folder structure is intact if you install handwriting languages. This allows the

administrator installer to find the resources to install.

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Chapter 3

Downloading and installing

Refer to Appendix D: Language files and codes on page53 for a reference table on language MST files

and handwriting codes.

Activation connectivity

When you deploy SMART Notebook software, make sure the computers can access SMART’s web

activation services (see Website access requirements on page10). Otherwise, the computers will not be

able to activate product keys during or after installation.

TIP

The SMART Install Manager and Activation Wizard will test the required URLs and indicate success or

failure. When you use the SMART Install Manager tool, consider that you, as an administrator, may have

less-restricted access to the internet than standard users. It is important to install SMART Notebook

software on a standard user’s computer and use the Activation Wizard connectivity tester to confirm

connectivity.

Installing required third-party packages

Before you deploy SMART Notebook, deploy the following required third-party installation packages:

Third-party package Why it’s required

Microsoft .NET Framework 4.5.1 files (dotNetFx451_Full_setup.exe)

Microsoft Visual Studio Tools for Office (vstor_ redist.exe)

The MSI installer includes separate installers for third-party software in the Support folder of the unzipped

files you downloaded from the SMART website.

You can use the command-line interface to deploy installation packages in many ways, such as by running

commands from the command prompt or by including commands in batch script files.

SMART Notebook software and SMART Ink will not run without this installed.

SMART Ink add-ins for Microsoft Office will not work without this installed.

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Chapter 3

Downloading and installing

To install the Microsoft .NET Framework 4.5.1 files

NOTE

For information about deploying the Microsoft .NET Framework, refer to the .NET Framework

Deployment Guide for Administrators on the MSDN website (msdn.microsoft.com/en-

us/library/ee390831.aspx). An internet connection is required for downloading and installing the full

.NET package.

Run the following command to install the files in UI mode:

[Path]\dotNetFx451_Full_setup.exe /passive /showfinalerror

Run the following command to install the files in silent mode:

[Path]\dotNetFx451_Full_setup.exe /q

Where [Path] is the path to the dotNetFx451_Full_setup.exe file.

To install MicrosoftVisual Studio Tools

Run the following command:

[Path]\vstor_redist.exe /q

Where [Path] is the path to the vstor_redist.exe file.

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Chapter 4

software for deployment

Using the SMARTInstall Manager 19

Downloading the SMART Install Manager 20

Using the SMART Install Manager to customize SMART Notebook installations 20

SMART Install Manager controls 21

Using third-party tools 25

You can use SMART Install Manager or a variety of third-party tools to customize the deployment.

Using the SMARTInstall Manager

The SMART Install Manager is a tool you can use to customize the installation of SMART Notebook and its

components during network deployments.

The SMART Install Manager is included with the zipped MSI installer download file, or you can download it

separately from the SMART website.

You can use the MSI installer to:

l Open and customize the installer

l Save your configuration changes as an XML file

l Publish your changes to the installation package as an MST file

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Chapter 4

Customizing SMART Notebook software for deployment

Downloading the SMART Install Manager

You can download the SMART Install Manager directly from the SMART website.

To download SMART Install Manager

1. Go to smarttech.com/products/education-software/smart-learning-suite/admin-download.

2. Select the latest version of SMART Notebook.

3. Select Windows.

4. Select SMART Install Manager.

5. Click DOWNLOAD - WINDOWS and then save the EXE file to your computer.

6. Double-click the EXE file.

7. Follow the on-screen instructions.

Using the SMART Install Manager to customize SMART Notebook installations

Use the following instructions to customize SMART Notebook installations.

TIP

You can save your progress as an XML file when customizing the installation and continue the process

later. However, after you publish the customized install file as an MST, you cannot reopen the MST and

edit it.

To customize a SMART Notebook installation using the SMART Install Manager

1. Start the SMART Install Manager.

2. Drag the MSI installer (SMARTLearningSuite.msi) into the SMART Install Manager window.

3. Set the controls on each page (see SMART Install Manager controls on the next page).

4. Click File > Save As.

5. Browse to the location where you extracted the MSI installation package.

IMPORTANT

When publishing an MST file, the MST file must be saved to the same location as the extracted MSI

installer.

6. Type a name for the fileand click Save to create and publish the MST file.

7. Close the SMART Install Manager.

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Chapter 4

Customizing SMART Notebook software for deployment

To update an existing customized XML file using the SMART Install Manager

1. Start the SMART Install Manager.

2. Select File > Open and browse to the location of the XML file.

3. Select the file and click Open.

4. Edit the controls as needed.

5. Select File > Publish.

6. Using the Save As dialog box, browse to the location where you want to publish the customized MST

file.

NOTE

When publishing an MST file, save the MST file to the same location as the MSI installer.

7. Type a name for the fileand click Save to create and publish the MST file.

8. Close the SMART Install Manager.

SMART Install Manager controls

Use the information in the following table to customize the installation of SMART Notebook using the

SMART Install Manager.

Control Procedure Notes

General Options: Product Selection

SMARTProductDrivers Select to install SMART Product Drivers. If the teacher will use the computer with a SMART

Board intera ctivedisplay, SMART Product Drivers is required.

SMART Ink Select to install SMARTInk. If you install SMART I nk, you must install SMART

Product Drivers.

When you select this option,SMART Install Ma nager selects SMART Product Drivers automa tically.

SMARTNotebook software

Product key Type your 25-character product key for SMART

SMART response 2 SMARTresponse 2 software is now included in the

Select to install SMARTNotebooksoftware. Required

You can type the product key with or without

Notebook software.

installation and replaces SMART Response.

hyphens.

The installation uses this key to activate the software.

This option is only a vailable if you chose to use product key activation instead of pr ovisioning user s in the SMART Admin Portal (recommended).

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Chapter 4

Customizing SMART Notebook software for deployment

Control Procedure Notes

SMART NotebookMath Tools

Select to install SMART Notebook Ma th Tools software.

NOTE

This software is discontinued.

Product key Type your 22- or 25-character pr oduct key for

SMART NotebookMath Tools software.

Remove SMART products that aren’t selectedabove if they exist on the system

Select to remove SMART softwar e products available in the current SMART Learning Suite package found on any computer on your system (except the SMART products you select).

Delay activation Select to register the product keys on a computer

without activating them. Registered keys can be activated when users start SMART Notebook software.

If you don’t select this setting,the software a ctivates automatically during installation ra ther than manually after installation.

Disable the License Status dialog box

Select to prevent the softwar e activation rem inder from appearing after SMART N otebooksoftware starts.

If you choose to install SMART Notebook Math Tools software, you must also install SMART Notebook software.

You can type the product key with or without hyphens. When you type a volume product key, the software activates when you deploy it to network computers.

This affects the behavior of the installer when you perform an upgrade. It enables you to r emove any software in the curr ent SMART Learning Suite package that you haven’t specificallyselectedfor installation.

Delaying activation is useful for uniform deployments that include users who don’t use SMART N otebook software. Only user s who star t SMART Notebook software willactivate registered keys and use a seat from your school’s subscription.

When this option is selected,the software activation reminder appears only after the SMART N otebook software trial period has ended.

Allow users to star t SMART Learning Suite

Select to allow users to star t a trial of SMART Learning Suite.

45-day trials

Show SMART Learning Suite subscription expiry warnings and renewals

Select to enable in-product notifications when a SMART Learning Suite subscription is about to expire.

General Options: Installation Options

Installation directory Type the path to the prefer red folder where

program files ar e installed.

After you specifythe path, selected programs are installedin subdirectories of this location.

A trial pr ovides users with access to the additional SMARTNotebookfeatures tha t come with the subscription.

If enabled,SMARTNotebookwilldisplay a notification for upcoming subscription expiry at at 95, 55,25,a nd 15 days before the expiry date. This notification is only displayed once for each time interval.

If you specify a folder, include a backslash (\) at the end of the path.

If you don’t specify a folder, Windows Installer uses subdirectories of the default folder:

l C:\Program Files\SMART Technologies (32-bit

systems)

l C:\Program Files (x86)\SMART Technologies

(64-bit systems)

IMPORTANT

Ensure the folder path valid. The SMART Installer Mana ger doesn’t verify the folder path.

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Chapter 4

Customizing SMART Notebook software for deployment

Control Procedure Notes

Start SMARTSystem Menu at logon

SMART Technologies Error Report

Select to star t the SMART System Menu when the user logs on.

Select to enable the SMART Technologies Error Report.

[N/A]

This application is installedby default as part of the installation.

Install desktopshortcuts Select to create shortcuts on the desktop. This option creates shortcuts on the desktop.

General Options: Network/Firewall Settings

SMART activities Adds the URLs to your teacher a nd student

network’s whitelist.

See the complete listof whitelisted websites provided at the beginning of this guide (see page10).

This setting confirms that the SMART a ctivities features work correctly in SMART Notebook.

General Options: Language selection

Select the ha ndwriting recognition resources you want to install

Select the ha ndwriting r ecognition r esources that are installed with SMART Notebook.

You can select up to 18 handwriting recognition resources if you’re running an a dministrator installation with the SMARTLearningSuite.msifile (see sma rttech.com/kb/170081).

General Options: SMART Product Update

Install SMART Product Update in Full mode

Select to install SMART Product Update (SPU) in Full mode.

In Full mode, SPU shows which SMART software is installed, the softwar e’s activation status ( if applicable), and indicates whether updates a re available.

TIP

If teachers don’t have administrative privileges and therefore cannot install updates themselves, consider installing SPU in Dashboard mode (described in the next item).

Install SMART Product Update in Dashboard mode

Select to install SPU in Dashboard mode. In Dashboard mode, SPU shows which SMART

software is installed and the software’s activation status is ( if applicable). It does not indicate availability of updates for the installed software.

This option is most used in situations where individual teachers don't have administrative privileges for their computers a nd can't install updates.

Do not install SMART

Select to not install SPU. [N/A]

Product Update

Checkfor updates Type the interval in days (1 to 60) between SPU

checks.

This option is available only if you install SPU in Full mode.

By default, SPU checks for product updates every 30 days.

Notify users about SMART product updates

Select to notify user s of available SMART product updates.

This option is available only if you install SPU in Full mode.

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Chapter 4

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Control Procedure Notes

Reset per-user changes to the previous two settings

Select to remove existing Check for updates and

Notify users about SMART product updates

values the next time the user runs SPU.

This enables you to push new values for these settings to computers and ensures that the new values a re accepted.

Individual teachers can stillmodify these settings.

General Options: Customer Experience

Enable the Customer Experience Program on

Select to automaticallyenable the Customer Experience Program for allusers.

[N/A]

all devices

Disable the Customer Experience Program on

Select to automaticallydisable the Customer Experience Program for allusers.

[N/A]

all devices

SMARTNotebook: Gallery Content

Gallery Essentials Select to install the Gallery essentials pack. The G allery includes a wide variety of resources for

teachers. See Appendix C: Installing and maintaining Gallery content on page48 .

Lesson Activity Toolkit Select to install the Lesson Activity Toolkit widget. This widget provides teachers with objects they can

use to build simple interactive activities for their lessons.

Team Content Path Type the path to the Team Content folder, which is a

location on your school’s network where teachers

See Appendix C: Installing and maintaining Gallery content on page48 .

can store shared content.

My Content Path Type the path to the My Content folder, the location

on the teacher’s computer wher e the teacher can

See Appendix C: Installing and maintaining Gallery content on page48 .

store custom content.

SMARTNotebook: Optional Settings

Install print capture driver

Select to include the Print Capture Driver in the installation.

Select to enable the registration of SMART Document Camera™ drivers.

drivers

Update the Windows Firewall exception list

Select if teachers at the school are also using SMART NotebookMaestro.

SMARTProductDrivers: Optional Settings

The Print Capture Driver installs two virtual printer drivers that allow users to export content from a ny Windows progra m. The driver provides two options:

l Send to SMART Cloud: allows teachers to

share a document to a SMART Boar d or as a link.

l Send to SMART Notebook: allows users to

export a document to SMART N otebook.

Disable the r egistration of SMART Document Camera drivers if they conflict with the third-party drivers on the computer.

This property updates the Windows Firewall exception list for Domain and Private networks.

It allows NBSDK to listen on all IP address on a machine (instead of just localhost) and adds firewall rules to permit incoming connections to NBSDK.

smar ttech.com/kb/171682 24

Chapter 4

Customizing SMART Notebook software for deployment

Control Procedure Notes

Enable Tablet PC Support

Start SNMP Agent services at logon

SMARTInk: Optional Settings

Start SMARTInk at logon Select to star t SMARTInk when the user logs on to

Select to use Tablet PC features with the SMART Board intera ctivedisplay without having to connect a Tablet PC.

Select to enable SNMP Agent services. [N/A]

the computer.

This option a ppliesto the Windows 7 operating system and has no effect on other operating systems.

[N/A]

Using third-party tools

You can customize SMART software installation packages by using the Windows Installer properties and by

using a third-party tool, such as Orca database editor, to create MST files. See Appendix E: Windows

Installer properties on page56.

smar ttech.com/kb/171682 25

Chapter 5

Deploying the software using the command-line interface 26

Windows Installer parameters 27

Using third-party imaging or remote management software 28

Deploying the software using third-party imaging or remote management software 30

You can deploy the software using one of the following methods:

l Deploy the MSI installer using the command-line interface.

l Deploy the MSI installer using third-party imaging or remote management software.

IMPORTANT

If you are deploying SMART Product Drivers, the user must log off and log back on after you deploy the

software to start the SMART Board Service. In addition, if an error message appears after you deploy the

software stating that the SMARTBoardService.exe file could not be found, the user can close this error

message. This message appears only when the computer is not connected to a SMART Board

interactive display.

Deploying the software using the command-line interface

Using the command-line interface, you can deploy installation packages in many ways, such as by running

commands from the command prompt or by including commands in batch script files.

smar ttech.com/kb/171682 26

Chapter 5

Deploying SMART Notebook software

To use the command-line interface to deploy SMART software with the MSI installer

Run the following command if you created an MST file to customize the installation package:

msiexec /i "[Path]\SMARTLearningSuite.msi" TRANSFORMS="[MSTfile]" [Parameter]

Run the following command if you didn’t create an MST file to customize the installation package:

msiexec /i "[Path]\SMARTLearningSuite.msi" [Properties][Parameter]

Where

[Path] is the path to the SMARTLearningSuite.msi file and MST file.

[MST file] is the name of the MST file.

[Properties] is a set of properties you can include to customize the installation (see Appendix E:

Windows Installer properties on page56).

[Parameter] is the installation parameter (see page27).

Windows Installer parameters

The following are the standard Windows Installer parameters for the msiexec command.

Parameter Use

/q Hide the installation wizard and the dialog box that signals the end of the installation.

NOTE

This is Silent mode.

/qn Same as /q.

/qn+ Hide the installation wizard but show the dialog box signaling the end of the

installation.

/qb Show a basic installation wizard.

/qb! Show a basic installation wizard without a Cancel button.

/qb+ Show a basic installation wizard with a dialog box signaling the end of the

installation.

/qb+! Show a basic installation wizard with a dialog box that signals the end of the

installation but no Cancel button.

/qr Show a reduced installation wizard.

smar ttech.com/kb/171682 27

Chapter 5

Deploying SMART Notebook software

Parameter Use

/qf Show the full installation wizard, including a dialog box signaling the end of the

installation or the Fatal Error, User Exit or Exit dialog box.

Examples

The following example installs SMARTNotebook software and SMART Product Drivers in Silent mode:

msiexec /i "[Path]\SMARTLearningSuite.msi /q

The following example installs the default software products, SMART Notebook software, SMART Product

Drivers, SMART Ink, Gallery Essentials, and Lesson Activity Toolkit:

msiexec /i "[Path]\SMARTLearningSuite.msi" INSTALL_NOTEBOOK=1 INSTALL_BOARD=1 INSTALL_ INK="" LAT_CONTENT="" FULL_GALLERY=""

Using third-party imaging or remote management software

The following procedure shows how to deploy SMART software using Group Policy-based deployment

software. For information on deploying SMART software using your organization’s third-party imaging or

remote management software, see the software’s documentation.

NOTES

l This procedure may vary depending on your version of Windows operating system and your system

preferences.

l Ensure your domain controller has Windows Installer 4.5.

smar ttech.com/kb/171682 28

Chapter 5

Deploying SMART Notebook software

To deploy an installation package

1. Copy all contents of the admin .zip file (including subfolders) to \\[Domain Controller]\NETLOGON,

where [DomainController] is your domain controller.

IMPORTANT

If you want users to be able to view and use the handwriting recognition feature in a language other

than English, you must also copy the Support folder to \\[Domain Controller]\NETLOGON.

The installer looks for handwriting recognition resources in the Support folder only. The Support

folder is located in the downloaded .zip file.

Also, for both Gallery and Lesson Activity Toolkit to install and operate successfully, verify that all

folders and subfolders of the Support folder is copied over.

It is important you follow these guidelines to ensure a successful installation:

You must maintain the Support folder structure.

The Support folder must reside in the root of the folder where the MSI file is stored.

2. Open Control Panel, double-click Administrative Tools, and then double-click Active Directory Users

and Computers.

The Active Directory Users and Computers window appears.

3. Right-click your domain, and then select Properties.

The Properties dialog box appears.

4. Click the Group Policy tab, and then click Edit.

The Group Policy Object Editor dialog box appears.

5. Browse to Computer Configuration\Software Settings.

6. Right-click Software Installation, select New > Package, and then browse to and select the MSI file

from step 1.

7. In the Deploy Software section, click Advanced, and then click OK.

8. Click the Modifications tab, click Add, and then browse to and select the MST file from step1.

9. Click OK to apply the MST file to the MSI file.

10. Close all open windows and dialog boxes.

The next time each computer on the domain starts, the computer automatically installs the software in

Silent mode with the customizations defined in the MST file.

smar ttech.com/kb/171682 29

Chapter 5

Deploying SMART Notebook software

Deploying the software using third-party imaging or remote management software

This procedure shows how to deploy SMART software using Group Policy-based deployment software.

For information about deploying SMART software using your organization’s third-party imaging or remote

management software, see the software’s documentation.

NOTES

l This procedure may vary depending on your version of Windows operating system and your system

preferences.

l Ensure your domain controller has Windows Installer 4.5 or higher.

smar ttech.com/kb/171682 30

Chapter 5

Deploying SMART Notebook software

To deploy the MSI installer using group policy

1. Copy all contents of the admin .zip file (including subfolders) to \\[Domain Controller]\NETLOGON,

where [DomainController] is your domain controller.

IMPORTANT

If you want users to be able to view and use the handwriting recognition feature in a language

other than English, you must also copy the Support folder to \\[Domain

Controller]\NETLOGON.

The installer looks for handwriting recognition resources in the Support folder only. The

Support folder is located in the downloaded .zip file.

To make sure both Gallery and Lesson Activity Toolkit install and operate correctly, verify that

all folders and subfolders of the Support folder is copied over.

It is important you follow these guidelines to ensure a successful installation:

You must maintain the Support folder structure.

The Support folder must reside in the root of the folder where the MSI file is stored.

2. Open the Active Directory Users and Computers window from the Windows Control Panel under

Administrative Tools.

3. Right-click your domain, and then select Properties. The Properties dialog box opens.

4. Open the Group Policy tab, and then click Edit. The Group Policy Object Editor dialog box opens.

5. Browse to Computer Configuration\Software Settings.

6. Right-click Software Installation, select New > Package, and then browse to and select the MSI file

from step 1.

7. In the Deploy Software section, click Advanced, and then click OK.

8. Click the Modifications tab, click Add, and then browse to and select the MST file from step1.

9. Click OK to apply the MST file to the MSI file.

10. Close all open windows and dialog boxes.

The next time each computer on the domain starts, the computer automatically installs the software in

Silent mode with the customizations defined in the MST file.

smar ttech.com/kb/171682 31

Chapter 6

Activating by provisioning teachers 32

Activating using a product key 33

Activating when using the system imaging deployment 33

Activating when using the network deployment method 34

Troubleshooting the activation after software installation 35

Activating SMART Notebook Math Tools 36

Checking for and applying renewals for product keys 36

Returning activations 38

Returning activations when using the provision email method 38

Returning activations when using the product key method 38

Depending on the activation method you chose (provisioning or product key), you can activate a teacher’s

access either during deployment or after.

Activating by provisioning teachers

Activation is managed through the SMART Admin Portal and can take place either before or after SMART

Notebook is deployed.

When performing mass deployments of SMART Notebook, activation requires minimal work if you’ve

chosen to provision the teacher’s email address rather than use product keys.

To activate a teacher’s access to SMART Notebook when their email has been provisioned

1. Provision each teacher’s email address in the SMART Admin Portal before you install the software.

See page13.

2. After a teacher’s email has been provisioned, give that address to the teacher and have the teacher

use it to create a SMART Account. See Appendix B: Help teachers set up a SMART Account on

page47.

3. Have the teacher sign in to their SMART Account in SMART Notebook.

smar ttech.com/kb/171682 32

Chapter 6

Activating the software

Activating using a product key

If you want to activate SMART Notebook software during deployment, you can use either of the following

practices, depending on your deployment method:

l System imaging

l Network deployment

Activating when using the system imaging deployment

If you are using a system imaging method to deploy SMART Notebook, do not activate the software

before you freeze the image. Activation is linked to the hardware identifier of the computer on which the

software is installed and activated. If you clone a hard drive image that has software which has been

installed and activated, you must activate the software on each cloned computer after installation.

To activate Notebook when using the system imaging deployment method

1. Before freezing the image, use the SMART Install Manager’s Delayed Activation option to register

your product key on the system (see Delay Activation in the table under SMART Install Manager

controls, page22).

IMPORTANT

Do not activate the software before you freeze the image.

2. Deploy the image.

After the image is deployed, SMART Notebook software will prompt you to activate the registered

product key (see Delay Activation in the table under SMART Install Manager controls, page22).

smar ttech.com/kb/171682 33

Chapter 6

Activating the software

Activating when using the network deployment method

To activate Notebook when using the network deployment method

If you use a network deployment tool, such as Group Policy software installation, startup scripts, or

Microsoft SCCM, you can specify your product key normally in the SMARTInstall Manager (see Using

the SMARTInstall Manager on page19).

Run the following command:

"C:\Program Files (x86)\Common Files\SMARTTechnologies\SMART Activation Wizard\activationwizard.exe"--puid=notebook_14 --m=[Value] --v=5 --a [Optional flags] --pks="[Product keys]"

Where

[Value] is 4 to run the activation wizard in unattended mode.

[Value] is 6 to run the activation wizard in user interface mode.

[Optional flags] are options you can include to configure the activation wizard:

Flag Purpose

--monitor=Number Specify the monitor to display the activation wizar d.

--proxy=Host:Port Specify the proxy host and port number to use for a ctivation.

--proxyuser=User Specify the proxy user name to use for activation.

--proxypassword=Password Specify the proxy password to use for activation.

--locale=Code Display the activation wizar d user interface in a specific language, where

[Code] is your langua ge code (see I nstallation language files and codes on page53).

Where [Product keys] are one or more software product keys, separated by commas.

Activation will occur during installation on each computer.

smar ttech.com/kb/171682 34

Chapter 6

Activating the software

Troubleshooting the activation after software installation

There are two situations in which the software doesn’t activate completely:

l Imaging a computer: The software was activated before the computer’s image was frozen.

l Reverting a computer to an earlier state: If you use system recovery or protection software that

periodically restores the computer to an earlier state, you might need to activate the software before

locking the computer to prevent the activation record from being cleared each time the computer is

restored.

Run the activation wizard while the computer is connected to the network or complete the following

procedure to activate the software on each computer.

NOTE

SMART Product Drivers and SMART Ink don't require activation.

To activate SMART software after installation

Run the following command:

"C:\Program Files (x86)\Common Files\SMARTTechnologies\SMART Activation Wizard\activationwizard.exe"--puid=notebook_14 --m=[Value] --v=5 --a [Optional flags] --pks="[Product keys]"

Where

[Value] is 4 to run the activation wizard in unattended mode.

[Value] is 6 to run the activation wizard in user interface mode.

[Optional flags] are options you can include to configure the activation wizard:

Flag Purpose

--monitor=Number Specify the monitor to display the activation wizar d.

--proxy=Host:Port Specify the proxy host and port number to use for a ctivation.

--proxyuser=User Specify the proxy user name to use for activation.

--proxypassword=Password Specify the proxy password to use for activation.

--locale=Code Display the activation wizar d user interface in a specific language, where

[Code] is your langua ge code (see I nstallation language files and codes on page53).

Where [Product keys] are one or more software product keys, separated by commas.

smar ttech.com/kb/171682 35

Chapter 6

Activating the software

Activating SMART Notebook Math Tools

SMART Notebook Math Tools have been discontinued, and new product keys are no longer available for

purchase. However, if you have an existing product key for Math Tools, use this procedure to activate Math

Tools.

To activate only SMARTNotebook Math Tools software after installation

Run the following command:

"C:\Program Files (x86)\Common Files\SMARTTechnologies\SMART Activation Wizard\activationwizard.exe"--puid=notebook_14 --m=[Value] --v=5 --a [Optional flags]--pks="[Product keys]"

Where

[Value] is 4 to run the activation wizard in unattended mode.

[Value] is 6 to run the activation wizard in user interface mode.

[Optional flags] are options you can include to configure the activation wizard:

Flag Purpose

--monitor=Number Specify the monitor to display the activation wizar d.

--proxy=Host:Port Specify the proxy host and port number to use for a ctivation.

--proxyuser=User Specify the proxy user name to use for activation.

--proxypassword=Password Specify the proxy password to use for activation.

--locale=Code Display the activation wizar d user interface in a specific language, where

[Code] is your langua ge code (see I nstallation language files and codes on page53).

Where [Product keys] are one or more software product keys, separated by commas.

Checking for and applying renewals for product keys

If your school has purchased maintenance or subscription licenses, SMART software attempts to renew the

licenses automatically every 24 hours whenever SMART Notebook is running, or the next time SMART

Notebook is started. However, you can run a command to check for renewals explicitly. Using a command

line, you can renew all keys or specific keys.

smar ttech.com/kb/171682 36

Chapter 6

Activating the software

TIP

Use SMART Product Update (SPU) to retrieve the activation status for SMART Notebook. See

smarttech.com/kb/171533.

To check for and apply renewals for all keys using a command line

For unattended installations, run the following command:

"C:\Program Files (x86)\Common Files\SMARTTechnologies\SMART Activation Wizard\activationwizard.exe" --m=15 --v=5--renewal-mode=all

For user interface mode, run the following command:

"C:\Program Files (x86)\Common Files\SMARTTechnologies\SMART Activation Wizard\activationwizard.exe" --m=16 --v=5--renewal-mode=product --puid=notebook_14

--uipack=notebook_10

To check for and apply renewals for specific keys using a command line

For unattended mode installations, run the following command:

"C:\Program Files (x86)\Common Files\SMARTTechnologies\SMART Activation Wizard\activationwizard.exe" --m=15 --v=5--renewal-mode=product --puid=notebook_ 14--pks="[Product keys]"

Where [Product keys] are one or more software product keys separated by commas.

For user interface mode, run the following command:

"C:\Program Files (x86)\Common Files\SMARTTechnologies\SMART Activation Wizard\activationwizard.exe" --m=16 --v=5--renewal-mode=product --puid=notebook_14

--uipack=notebook_10 --pks="[Product keys]"

Where [Product keys] are one or more software product keys separated by commas.

smar ttech.com/kb/171682 37

Chapter 6

Activating the software

Returning activations

If you gave teachers access by provisioning them, use the SMART Admin Portal to remove a teacher from

a subscription and return the seat to the subscription. If you used the product key method to activate a

teacher’s access, you can use the command-line script to return the product key. To learn more about

removing teachers from a subscription, visit the SMART Admin Portal support page

(support.smarttech.com/docs/redirect/?product=softwareportal)

Returning activations when using the provision email method

Returning a teacher’s access is managed in the SMART Admin Portal. To do this, visit

adminportal.smarttech.com and sign in to the SMART Admin Portal. Then, follow the instructions on the

SMART Admin Portal’s support page (see

support.smarttech.com/docs/redirect/?product=softwareportal&context=AddRemoveUsers).

Returning activations when using the product key method

You can deploy an activationwizard.exe command across the network to return the activation from several

computers, making the product key available for use on other computers.

You can specify multiple keys in one command by using the command format below.

To return product keys

Run the following command:

"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Activation Wizard\activationwizard.exe" --puid=notebook_14 --m=4 --v=5 --return --pks=" [Product keys]"

Where [Product keys] is one or more software product keys separated by commas.

smar ttech.com/kb/171682 38

Chapter 7

SMART periodically releases updates to its software. These updates add new features and resolve issues.

SMART may provide updates in two file formats in the installation package:

l Windows Installer update installation packages (MSI files)

l Windows Installer patches (MSP files)

MSI is the most common installation package available, and this guide provides instructions only for

updating using MSI files. The less common MSP files are available only for select updates as identified on

the SMART website. If an MSP update is provided, see smarttech.com/kb/171532 for complete instructions

on completing an update with an MSP file.

NOTE

If SMARTProduct Update (SPU) is installed, updates appear in the SPU window and can be applied

locally if the teacher has administrative permissions for the computer.

IMPORTANT

You cannot roll back an update after installing it on the teachers’ computers. You must uninstall the full

version of the software using Control Panel or the command-line interface (see Chapter 8: Uninstalling

SMARTNotebook on page41), and then reinstall the previous version of the software.

smar ttech.com/kb/171682 39

Chapter 7

Updating the software

To download the installer files

1. Go to smarttech.com/products/education-software/smart-learning-suite/admin-download.

2. Select the latest version of SMART Notebook.

3. Select Windows as the operating system.

4. Select the MSI installer.

5. Click DOWNLOAD - WINDOWS.

6. Extract and save the installation packages in a location on your network that’s accessible to all

computers on which you plan to install the software. When the third-party installation packages are

unzipped, they can be found in the root of the Support folder.

To run a software update using a Windows Installer update installation package (MSI file)

Run the following command:

msiexec /i "[Path]\SMARTLearningSuite.msi" [Parameter]

Where

[Path] is the path to the MSI file.

[Parameter] is the installation parameter (see page27).

IMPORTANT

Do not include the REINSTALLMODE and REINSTALL properties.

smar ttech.com/kb/171682 40

Chapter 8

Using the SMART Uninstaller to uninstall SMART software 41

Using the SMART Uninstaller command-line interface 42

Other commands 44

After you deactivate the teacher’s access to SMARTNotebook, you can use the SMART Uninstaller to

uninstall the software. The benefit of using the SMART Uninstaller over the Windows control panel is that

you can select other SMART software that’s installed on the computer, such as SMART Product Drivers and

Ink, to remove at the same time as SMART Notebook. The software is also uninstalled in the correct order.

Using the SMART Uninstaller to uninstall SMART software

You can uninstall SMART Notebook and other SMART software from individual computers using the

SMART Uninstaller.

To uninstall SMARTNotebook using the SMART Uninstaller

1. In Windows 7 operating system, select Start > AllPrograms > SMARTTechnologies > SMART Tools >

SMART Uninstaller.

In Windows 8.1 operating system, go to the Apps screen and then scroll to and select

SMARTTechnologies > SMARTUninstaller.

In Windows 10 operating system, tapStart, and then scroll to and select SMARTTechnologies>

SMARTUninstaller.

2. ClickNext.

3. Select the check boxes of the SMART software and supporting packages that you want to uninstall,

and then clickNext.

smar ttech.com/kb/171682 41

Chapter 8

Uninstalling SMARTNotebook

NOTES

Some SMART software depends on other SMART software. If you select this software, the

SMART Uninstaller automatically selects the software that depends on it.

SMART Uninstaller automatically uninstalls supporting packages that are no longer being used.

If you uninstall all SMART software, SMART Uninstaller automatically uninstalls all supporting

packages, including itself.

4. ClickUninstall.

SMART Uninstaller uninstalls the selected software and supporting packages.

5. ClickFinish.

Using the SMART Uninstaller command-line interface

In addition to the user interface, SMART Uninstaller provides a command-line interface. You can use this

interface to automate the removal of SMART Notebook and uninstall SMART Notebook remotely.

NOTE

SMART recommends that you copy SMART Uninstaller to a temporary location before running command

lines and prefix command lines with start /wait.

To uninstall all SMART software

1. Copy SMART Uninstaller to a temporary location by running one of the following commands:

copy "%CommonProgramFiles(x86)%\SMART Technologies\SMART Uninstaller\SMART

Uninstaller.exe" "%TEMP%"

2. Uninstall all software by running the following command:

start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe" --noui

--uninstall-all --uilevel none

3. Delete the copy of SMART Uninstaller in the temporary location by running the following command:

del "%TEMP%\SMART Uninstaller.exe"

smar ttech.com/kb/171682 42

Chapter 8

Uninstalling SMARTNotebook

To uninstall SMART software by product name

1. Copy SMART Uninstaller to a temporary location by running one of the following commands:

copy "%CommonProgramFiles(x86)%\SMART Technologies\SMART Uninstaller\SMART

Uninstaller.exe" "%TEMP%"

2. Uninstall select software by running the following command:

start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe" --noui

--uninstall "[Product names]" --uilevel none

Where [Product names] is a comma delimited list of product names.

3. Delete the copy of SMART Uninstaller in the temporary location by running the following command:

del "%TEMP%\SMART Uninstaller.exe"

To uninstall SMART software by product code

1. Copy SMART Uninstaller to a temporary location by running one of the following commands:

copy "%CommonProgramFiles(x86)%\SMART Technologies\SMART Uninstaller\SMART

Uninstaller.exe" "%TEMP%"

2. Uninstall select software by running the following command:

start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe" --noui

--uninstall-pc [Product codes] --uilevel none

Where [Product codes] is a comma delimited list of product codes.

3. Delete the copy of SMART Uninstaller in the temporary location by running the following command:

del "%TEMP%\SMART Uninstaller.exe"

smar ttech.com/kb/171682 43

Chapter 8

Uninstalling SMARTNotebook

Other commands

The following is a list of all the commands you can use with SMART Uninstaller.

Command Description Notes

--dry-run Runs the command line but doesn’t

uninstall the software.

--locale [Language code]

Where [Language code] is a language code (for example, frforFrench)

--uilevel [Level]

Where [Level] is one of the following:

none

l basic (default)

reduced

full

Displays SMART Uninstaller in a language other than the operating system’s language.

Specifies the user interface that displays when SMART Uninstaller uninstalls the softwar e.

--no-auto-remove Disables the a utomatic removal of

supporting packages (for example, SMART Common Files) that are no longer required after the selected packages are uninstalled.

--noui Doesn’tdisplay the SMART Uninstaller

user interface.

--uninstall-all Uninstalls all detectedSMART

packages.

--uninstall [Productnames]

Uninstalls the specified products. [N/A]

Where [Product names] is a comma delimited list of pr oduct names

This is useful for testing command lines before running them .

The appropriate language pack must be installed to display SMART Uninstaller in the language.

Norm ally,--uilevel none is used only in combination with --noui.

This is used only if --noui is also included.

Norm ally,--noui is used only in combination with --uilevel none.

[N/A]

--uninstall-pc [Productcodes]

Where [Product codes] is a comma delimited list of pr oduct codes. See Appendix F: Product codes on page62.

Uninstalls the specified products. [N/A]

smar ttech.com/kb/171682 44

Appendix A

method

In the SMART Admin Portal, you still have a product key (or multiple product keys) attached to your

subscription. You can use a product key to activate SMARTNotebook software on a computer, but it is

more beneficial to provision a teacher’s email address. Provisioning grants access to a person, allowing

teachers to sign in through their SMART Accounts and use allSMART Learning Suite software on any

device on which it's installed. Using a product key activates SMARTNotebook only on a specific computer.

The following table outlines the main differences between each method. Review this table to determine

which method works for your school.

Feature Provisioning emails Product key

Simple activation Teachers sign in to their SMART Account The product key is entered

SMART Account sign in required

Home use Assigning a user toyour school’s subscription

When teachers sign in to their SMART Account in SMARTNotebook, it a ctivates their access to the software and popular featur es, such as student device contributions and shar ing lessons to SLSOnline and a SMARTBoard interactive display with iQ. The SMART Account is also used to sign in to SMARTExchange and access free training resources on smarttech.com.

provisions that user to sign in to their SMART Account and use SMART software on a ny device on which it’s installed for as long as the subscription is active.The activation follows the user, not the computer. To use SMARTNotebookat home, teachers just download and install the softwar e, then sign in to their account.

Signing in does not activate a teacher’s access. Teachers must enter their product key separ ately.

Teachers sign in to their SMART Account in SMARTNotebookto access to popular featur es, such as enabling student device contributions and sharing lessons to SLSOnline.

Activating desktop software with a product key works for that one computer. A product key follows the computer only.

Although teachers could use the same product key to activate SMARTNotebookon a home computer, more product key seats from your school’s subscription might be used.

Activation with a product key provides no way to revoke the activation,such as when a teacher starts working for a different district or in the event of unauthorized use of a pr oduct key.

smar ttech.com/kb/171682 45

AppendixA

Determining the best activation method

Feature Provisioning emails Product key

Subscription renewal management

Activation control and security

Return a departing teacher’s access

When the subscription is renewed, you only have to mana ge it from the SMART Admin Portall.

Also,if your organization has multiple product keys, renewals are easier tomanage because provisioning is not associated with a single product key in the SMART Admin Portal. If a product key expires and is not renewed or a new product key was purchased or given to you when your school renewed its subscription,the provisioning can be moved to another active product key without requiring the teacher to change anything in the software.

You can deactivate a provisioned account from the SMART Admin Portal, so there’s no risk of a product key being shared or used outside your organization.

If a teacher departs the school, you can easily deactivate the provisioned account and return the seat to the school’s subscription.

The product key entered must be renewed. Otherwise, you must give teachers an a ctiveproduct key from your school’s subscription and have them enter it in SMARTNotebook.

After you share a product key or enter it in SMARTNotebook, the product key is always visible in the SMARTNotebookinterface.

There is no way to prevent teachers sharing their key or using it to activate SMARTNotebookon more than one computer. This can affect the available seats associated with a product key and subscription.Ther e’s no way to control the number of a ctivations on a single product key.

Before a teacher departs, you must deactivate SMARTNotebookon the teacher’s work computer and home computer (if applicable). There is no way to r evoke a product key on a computer that ha s stopped working or is inaccessible.

smar ttech.com/kb/171682 46

Appendix B

Why teachers need a SMARTAccount 47

How teacher’s can register for a SMART Account 47

Why teachers need a SMARTAccount

When using SMART Notebook, teachers need to sign in using their SMART Account credentials to access

premium features and use many common features, such as:

l Create interactive activities and assessments and enable student device contributions for those

activities and assessments

l Keep the same class code when students sign in to play collaborative activities

l Share SMART Notebook lessons to their SMART Account so they can and present those lessons on

any device using SMARTLearning Suite Online or using the embedded Player app on a SMARTBoard

interactive display with iQ

l Share lessons with an online link

l Upload and share SMART Notebook lessons with their students through SMART Learning Suite Online.

This enables teachers to share or present their lessons from any device, regardless of operating

system. This is particularly beneficial for schools that use Chromebooks.

How teacher’s can register for a SMART Account

To register for a SMART Account, teachers need an existing Google or Microsoft account profile—ideally

from an account provided by their school for Google Suite or Microsoft Office 365.

To learn more about how to create a teacher’s SMARTAccount, see

support.smarttech.com/docs/redirect/?product=smartaccount&context=teacher-account.

smar ttech.com/kb/171682 47

Appendix C

content

Configuring Gallery content using SMART Install Manager 48

Updating and adding Gallery content locations 49

Gallery content includes the following:

l Gallery Essentials, which is a collection of educational photos, images, and audio files compatible

files.

l Lesson Activity Toolkit, which contains objects teachers can use to create their own lesson activities.

Configuring Gallery content using SMART Install Manager

If you’re customizing the software using SMART Install Manager, complete the procedure in this section to

configure Gallery content.

smar ttech.com/kb/171682 48

AppendixC

Installing and maintaining Gallery content

To configure Gallery content using SMART Install Manager

1. Open the software installation package in SMART Install Manager.

2. Click Product Selection.

3. Select SMART Notebook (and any other products you want to install).

4. Click Gallery Content.

The Gallery Content page appears.

5. Select the Gallery content (Gallery Essentials and/or Lesson Activity Toolkit) to be installed on each

computer:

6. Publish your changes, and then deploy the files.

If you loaded the ESI .EXE with Install Manager, publish will produce a .xml file.

If you loaded the ESI .MSI with Install Manager, publish will produce a .mst file.

7. Make sure the .xml or .mst file is saved into the same folder as the ESI installation package to be

deployed.

Updating and adding Gallery content locations

After you install SMART Notebook, you can make changes to Gallery content in a number of ways:

Action Reason

Start the software in Administration mode

Change the location of the My Content folder

Create or connect to a Team Content folder

Before you can make changes to content folders, you must start the software in Administration mode.

Teachers and students can use the My Content folder to store content for their individual use.

You can specify the location of the My Content folder during or after installation.

All users can create new content and save it in their My Content folders. To allow users to share content, you must create or connect to a Team Content folder.

TIP

If you create a Team Content folder on a computer’s hard disk, the folder is available only to users of that computer. However, if you create a Team Content folder on the network, the folder is available to all users on the school’s network with read and write access to the folder.

smar ttech.com/kb/171682 49

AppendixC

Installing and maintaining Gallery content

Action Reason

Connect to an RSS feed

You can connect to a public or private RSS feed to send information to your school’s SMART Notebook software through the Gallery tab.

RSS is a format for delivering regularly changing web information. Many news-related websites, blogs, and other publishers broadcast as RSS feeds.

To start SMART Notebook software in Administration mode

1. Open a command prompt window.

2. Run the following command:

"[Path]\Notebook.exe" /admin

Where [Path] is the path to the SMART Notebook software program folder.

3. Click ENTER.

To change the location of the My Content folder after installation

1. Start the software in Administration mode.

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon , and then select Administration: Content

Locations.

The Administration: Content Locations dialog box appears.

4. Click Browse.

5. Browse to and select the new My Content folder, and then click OK.

6. Click Close.

7. Close the software.

smar ttech.com/kb/171682 50

AppendixC

Installing and maintaining Gallery content

To create a new Team Content folder

1. Start the software in Administration mode.

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon, and then select Administration: Content

Locations.

The Administration: Content Locations dialog box appears.

4. Click Connect to Team Content.

5. Browse to and select the folder you want to designate as a Team Content folder, and the click OK.

NOTE

The software adds an imsmanifest.xml file to the Team Content folder after you click OK.

This file identifies the folder as a Team Content folder.

6. Click Close.

7. Close the software.

To connect to an existing Team Content folder

1. Start the software in Administration mode.

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon, and select Administration: Content Location.

The Administration: Content Location dialog box appears.

4. Click Add Existing.

5. Browse to and select the Team Content folder, and then click OK.

6. Click Close.

7. Close the software.

To disconnect a Team Content folder

1. Start the software in Administration mode.

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon, and then select Administration: Content

Locations.

The Administration: Content Locations dialog box appears.

4. Select the folder in the Team Content list, and then click Remove.

smar ttech.com/kb/171682 51

AppendixC

Installing and maintaining Gallery content

IMPORTANT

If you installed the Gallery Essentials and Lesson Activity Toolkit collections, folders for those

collections appear in the Team Content list. Do not remove these folders from the list, or users will

not be able to access these collections.

5. Click Close.

6. Close the software.

To connect to an RSS feed

1. Start the software in Administration mode.

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon , and then select Administration: Content

Locations.

The Administration: Content Locations dialog box appears.

4. Type the URL of the RSS feed in the Online Resources box.

5. Click Close.

6. Close the software.

smar ttech.com/kb/171682 52

Appendix D

Installation language files and codes 53

Handwriting recognition resources 54

Installation language files and codes

Language Code File

English (U.S.) 1033 1033.mst

English (UK) 2057 2057.mst

Arabic 1025 1025.mst

Chinese (Simplified) 2052 2052.mst

Chinese (Traditional) 1028 1028.mst

Czech 1029 1029.mst

Danish 1030 1030.mst

Dutch 1043 1043.mst

Estonian 1061 1061.mst

Finnish 1035 1035.mst

French (France) 1036 1036.mst

Germ an 1031 1031.mst

Greek 1032 1032.mst

Hebrew 1037 1037.mst

Hungarian 1038 1038.mst

Italian 1040 1040.mst

Japanese 1041 1041.mst

Kazakh 1087 1087.mst

Korean 1042 1042.mst

Latvian 1062 1062.mst

Lithuanian 1063 1063.mst

Norwegian 1044 1044.mst

smar ttech.com/kb/171682 53

AppendixD

Language files and codes

Language Code File

Polish 1045 1045.mst

Portuguese (Br azil) 1046 1046.mst

Romanian 1048 1048.mst

Russian 1049 1049.mst

Spanish ( Spain) 1034 1034.mst

Slovak 1051 1051.mst

Slovenian 10 53 1053.mst

Swedish 1060 1060.mst

Turkish 1055 1055.mst

Ukrainian 10 58 1058.mst

Vietnamese

NOTE

The SMARTNotebookinstaller doesn’t support Vietnamese translations.

N/A N/A

Handwriting recognition resources

The SMART Learning Suite 16 and later language packs contain handwriting recognition resources only.

Additional localization resources previously contained in language packs are included in the product

installation files.

File Code

arabic_handwriting.msi {648C7144-1B6F-497B-9F1A-6DFE8773816E}

chinese_(simplified)_handwriting.msi {CA05B824-9AA6-455B-8DF5-2453C865FAF3}

chinese_(traditional)_handwriting.msi {74B9E115-5E23-4928-92E3-73B8631AA524}

czech_handwriting.msi {65A75580-36A0-4490-8181-0967DD6C1464}

danish_handwriting.msi {6218930D-3F77-4768-8C43-CD3FA4168914}

dutch_handwriting.msi {B4D49CAE-EF29-4775-B0BA-0DFD6B2D69D9}

english_(united_kingdom)_handwriting.msi {B5D5D9DC-3361-43D7-ADED-916CC6E90A03}

estonian_handwriting.msi {87C03A3D-8B0B-424D-AE43-4ECD74C3CC8E}

finnish_handwriting.msi {D2BFFB26-00CD-4CA3-932F-818A5C8C7CD8}

french_handwriting.msi {EF73F0B8-7EBE-4D36-92FA-6BF638F52732}

german_handwriting.msi {2B73B4A7-03E4-437F-9E7F-AE533A93D4A2}

greek_handwriting.msi {5066774D-FF40-45EA-B797-F7F36DBC70B7}

smar ttech.com/kb/171682 54

AppendixD

Language files and codes

File Code

hebrew_handwriting.msi {3623E3DE-104A-4651-B8E3-9D2851636A2F}

hungarian_handwriting.msi {3AE061AF-B255-4052-9918-849AD4FE0C56}

italian_handwriting.msi {AF09A64A-245A-458A-8290-421D611A21F5}

japanese_handwriting.msi {3FB8FA79-CAF4-47CD-A599-D68F72D1CAD1}

kazakh_handwriting.msi {36D656E4-A38A-4D54-A58E-7A4AC2CDE5F4}

korean_handwriting.msi {C106402C-BC3E-4EA4-A3AE-6BDBCB785DC3}

latvian_handwriting.msi {0EB8A795-CCF7-46CD-9E8A-1739A539A382}

lithuanian_handwriting.msi {EE96CAF4-2439-4CD9-BFF7-DC3DFBC7781B}

malay_handwriting.msi {33A07CFE-B356-45A7-B2E5-99F536CC84B9}

norwegian_handwriting.msi {AE4A8476-F602-4FC0-A40D-336DC76DD7EE}

polish_handwriting.msi {11725848-ECA6-4E79-874C-E59D1DA6A122}

portuguese_(brazil)_handwriting.msi {3C2062D0-82F6-4CE3-ADAD-F993CBE2F4F5}

romanian_handwriting.msi {84BCEABF-4624-447D-89D8-5D0B5F4DFFBC}

russian_handwriting.msi {4CF5A60A-8E02-4376-A9F5-8C343D473FCD}

slovak_handwriting.msi {5E6F10F3-9006-4F78-B231-18866B792E06}

slovenian_handwriting.msi {A85B8742-487B-4D66-92C2-1687F23889A8}

vietnamese_handwriting.msi {7EE498CF-EFBC-4B15-B42D-0DBAE6FBC693}

spanish_handwriting.msi {62F6F0A3-FB04-4FDF-ABB4-11 F3A042EB8A}

swedish_handwriting.msi {9B9B50A8-84A4-4547-A9E5-FA3868CDF78B}

turkish_handwriting.msi {9D3E3459-395A-4514-8C67-064C123C77C4}

ukrainian_handwriting.msi {CEAEC5BE-99AA-4D82-A06D-4D5B5895DB3F}

vietnamese_handwriting.msi {A85B8742-487B-4D66-92C2-1687F23889A8}

smar ttech.com/kb/171682 55

Appendix E

Use the following properties if you’re plan to use a third-party tool and Windows Installer properties to

customize the installation of SMART software.

Property Allowed values Notes

General properties

TRANSFORMS [ String]: A langua ge MST file for the installation (see

Installation language files and codes on page53).

MSIFASTINSTALL

ACTIVATE_ LICENSE

1: Disable creating a system restore point.

0 (default): Ask Windows to create a system restore point.

1 (default): Register the product keys and automatically activate the software.

0: Register the product keys and don’t automatically activate the softwar e (delay activation). Registered keys can be activated when users start SMARTNotebooksoftware.

Ensure the specified MST file is in the same folder as the MSI file.

This property defines the language of the installer’s user interface and the installed software’s icons and shortcuts. It doesn’t define the installed software’s user interface language. The installed softwar e uses the computer’s operating system language if it’s supported, or English (U.S.) if not.

You can also use the TRANSFORMS property to apply an MST file created by SMART I nstall Manager or a third-par ty tool.

This property applies to the complete installer (EXE) only.The M SIinstaller follows Windows Installer conventions and doesn’t crea te a system restore point in quiet (/qn) mode,but a sks Windows to create a system restore point in full,reduced or basic UImodes.

By default, Windows 8.1 operating system and later creates a m aximum of one system r estore point in a 24-hour period.

Delaying activation (0) is useful for uniform deployments that include users who don’t use SMARTNotebooksoftware. Only user s who start SMARTNotebooksoftware activate registered keys and consume a license.

DISABLE_NAG 1: Prevent the software a ctivation r eminder from

appearing after SMARTNotebooksoftware starts.

0 (default): Allow the software activation reminder to appear after SMARTNotebook software starts.

INSTALL_BOARD 1: Install SMART Product Drivers.

[Empty string]: The product is turned off.

smar ttech.com/kb/171682 56

When 1 is selected,the software activation reminder appears only when the SMARTNotebooksoftware trial per iod expires.

[N/A]

AppendixE

Windows Installer properties

Property Allowed values Notes

LAUNCH_SYSTEM_ MENU

1 (default): Automatically start SMART System Menu after installation and each time the system is started.

[Empty string]: Don’tautomatically start SMART System Menu after installation and each time the system is started.

INSTALL_INK 1: I nstall SMARTInk

[Empty string]: The product is turned off.

INSTALL_NOTEBOOK 1: I nstall SMARTNotebooksoftware.

[Empty string]: The product is turned off.

NB_PROD_KEY [String]: The 25-character product key for

SMARTNotebooksoftware you received fr om SMART.

MATH_PROD_KEY [String]: The 22- or 25-character pr oduct key for

SMARTNotebookMath Tools software you received from SMART.

UNINSTALL_EXISTING 1: Remove SMART software products available in the

current SMART Learning Suite package found on any machine on your system ( except any SMART products you included in your comma nd).

[Empty string] (default): Upgrade allSMART Learning Suite software found on your system, even if the SMART softwar e isn’t selected above.

INSTALLDIR [String]: Type the path to your preferred folder

where program installation files are stored.

Once you specify the path, selected programs ar e installedin sub-directories of this location

[N/A]

This enables you to remove any software in the current package that isn’t included in your command.

[N/A]

DESKTOP_ICONS 1 (default): Crea tes desktopshortcuts to the

software.

[Empty string]: Does not create desktop shortcuts.

CR_ENABLED 1 (default): Enables SMARTTechnologies Error

Report.

0: Disables SMARTTechnologies Error Report.

ENABLE_SLS_TRIAL 1 (default): Enables the abilityfor users tostart a

SMART Learning Suite trial.

0: Disables the a bility to start a SMARTLearning Suite trial.

ENABLE_EXPIRY_ WARNIN GS

1 (default): Enables in-product subscription expiry notifications.

0: Disables in-product subscription expiry notifications.

SPU properties

[N/A]

A trial pr ovides users with access to the additional SMARTNotebookfeatures tha t come with the subscription.

smar ttech.com/kb/171682 57

AppendixE

Windows Installer properties

Property Allowed values Notes

INSTALL_SPU 1 ( default): I nstall SPU in Full mode.

2: Install SPUin Dashboard mode.

0: Don’tinstallSPU.

SPU_TIME_ FRAME

PRODUCT_ NOTIFI CATION

[Integer]: The time in days (1 to 60) between SPU checks.

1 (default): Notify the user when updates a re available from SPU.

0: Don’tnotifythe user when updates are available from SPU.

INVALIDATE_HKCU_ INTERVAL

1: Remove existing Check for updates and Notify users about SMART product updates values the next time the user runs SPU.

0 (default): Don’t remove existing Check for

updates and Notify users about SMART product updates values the next time the user runs SPU.

Customer Experience Program properties

CUSTOMER_ LOGGING

1 (default): Enable the Customer Experience Program .

0: Disable the Customer Experience Program.

In Full mode, SPU shows which SMART software is installed, the softwar e’s activation status ( if applicable), and indicates whether updates a re available.

In Dashboar d mode, SPU shows which SMART software is installed and the software’s activation status is ( if applicable). It does not indicate availability of updates for the installed software.

By default, SPU checks for product updates every 30 days.

This property is applicable only if you install SPU.

This enables administrators to push new values for these settings to computers and ensures the new values a re accepted. Individual user s can stillmodify these settings

[N/A]

SMARTNotebook software properties

FULL_GALLERY 1: Install the full Ga llery.

[Empty string]: The Gallery is turned off.

LAT_CONTENT 1: Installthe Lesson Activity Toolkit collection.

[Empty string]: The Lesson ActivityToolkitis turned off.

TEAM_CONTENT_ PATH

[String]: Specify the path to the TeamContent folder, which is a location on your school’s network where users can store shared content.

MY_CONTENT [String]: Specifythe path to the MyContent folder,

which is a location on the user ’s computer where he or she can store individual content.

PRINT_CAPTURE 1 (default): Install the Print Capture Driver.

[Empty string]: Don’tinstall the Print Capture Driver.

[N/A]

You must specify a path to an existing folder in this property.

You can include environment variables in the path.

This property is useful if you want to store content in a shared network folder so users can access their My Content folder from any computer on the network.

The Print Capture Driver is a printer dr iver that enables users to export content from other programs to SMARTNotebooksoftware by using the SMARTNotebookDocument Writer.

smar ttech.com/kb/171682 58

AppendixE

Windows Installer properties

Property Allowed values Notes

INSTALL_DOCCAM_ DRIVERS

ENABLE_NB_FIREWALL 1 (default): Allow SMARTNotebooksoftware to

SMART Product Drivers properties

ENABLE_ STPCS

START_SNMP_

SERVICE

INSTALL_UNSIGNED_ DRIVERS

1 (default): Enable the registration of SMART Document Camera drivers.

[Empty string]: Disable the registration of SMART Document Camera drivers.

communicate through the Windows Firewall for advanced NBSDK functionality.

0: Don’tallow SMARTNotebooksoftware to communicate through the Windows Firewall. SMARTNotebooksoftware can listen locallybut is unable to communicate thr ough the Windows Firewall.

1 (default): Use Tablet PC functionality with the SMARTBoard interactive whiteboard without connecting a Tablet PC.

0: Don’tuse Tablet PC functionality with the SMARTBoard interactive whiteboard without connecting a Tablet PC.

1: Star t Simple Network Management Protocol (SNMP) when the user logs on.

0 (default): Don’t start SNMP when the user logs on.

1: Enable the registration of unsigned third-party drivers.

0 (default): Disable the registration of unsigned thirdparty drivers.

Disable the r egistration of SMART Document Camera drivers if they conflict with existing thirdparty drivers on the computer.

This property updates the Windows Firewall exception list for Domain and Private networks.

This property is applicable for the Windows 7 operating systems. It has no effect on other operating systems.

If you specify 0, users don’t have touch support at the Windows logon screen.

[N/A]

If you enable the registration of unsigned third-party drivers, the installation process could ask user s if they trust the makers of the drivers dur ing installation. This can cause issues if you deploy the installation in Silent mode. Therefore, it’s best to disable the registration of third-party drivers if you deploythe installation in Silent mode.

SMARTInk properties

LOSU_INK 1 (default): Start SMARTInk when the user logs on.

0: Don’tstart SMARTInk when the user logs on.

Handwriting recognition resources properties

Select up to 18 handwriting recognition resources if you’re runningan administrator installation withthe SMARTLearningSuite.msi file(see smarttech.com/kb/170081).

AR 1: Install the Arabic handwr iting recognition

resource.

ZH_CN 1: I nstall the Chinese (Simplified) handwr iting

recognition resource.

ZH_TW 1: Install the Chinese ( Traditional) handwr iting

recognition resource.

CS 1: Install the Czech handwriting r ecognition

resource.

smar ttech.com/kb/171682 59

[N/A]

AppendixE

Windows Installer properties

Property Allowed values Notes

DA 1: Install the Danish handwr iting recognition

resource.

NL 1: I nstall the Dutch handwr iting recognition resour ce. [ N/A]

EN_GB 1: Install the English (UK) handwriting recognition

resource.

ET 1 : Install the Estonian handwriting recognition

resource.

FI 1: I nstall the Finnish handwriting recognition

resource.

FR 1: Install the French handwriting r ecognition

resource.

DE 1: Install the Ger man handwriting recognition

resource.

EL 1: Install the Greek handwriting recognition

resource.

HE 1: Install the Hebrew handwritingrecognition

resource.

HU 1: I nstall the H ungarian handwr iting recognition

resource.

IT 1: Install the Italian handwriting r ecognition resource. [N/A]

[N/A]

JA 1: Install the Japanese handwriting r ecognition

resource.

KK 1: Installthe Kazakh handwriting r ecognition

resource.

KO 1: Install the Korean handwriting r ecognition

resource.

NB 1 : Install the Norwegian handwriting recognition

PL 1: I nstall the Polish handwriting recognition resource. [N/A]

PT_BR 1: I nstall the Portuguese (Bra zil) handwriting

RO 1: Install the Romanian handwriting r ecognition

1: I nstall the Lithuanian handwriting recognition resource.

1: I nstall the Latvian handwriting recognition resource.

1: I nstall the Malay handwr iting recognition resource.

resource.

recognition resource.

resource.

[N/A]

smar ttech.com/kb/171682 60

AppendixE

Windows Installer properties

Property Allowed values Notes

RU 1: Install the Russian ha ndwriting r ecognition

resource.

SK 1: I nstall the Slovak ha ndwriting r ecognition

resource.

SL 1: install the Slovenian handwr iting recognition

resource.

ES 1: Install the Spanish (Spain) ha ndwriting r ecognition

resource.

SV 1: Install the Swedish handwritingrecognition

resource.

TR 1: Install the Turkish handwr itingrecognition

resource.

UK 1: Installthe Ukrainian handwriting recognition

resource.

VI 1: I nstall the Vietnamese handwr iting recognition

resource.

Internet access properties

ACC [Integer]: Enable Internet access for specified

components.

l 0: No components

l 2: Language Setup

l 4: SMART Product Update l 8: Customer Experience Program

l 13: All components except Language Setup

l 15 (default): All components

[N/A]

smar ttech.com/kb/171682 61

Appendix F

The following table provides a list of product codes for SMART software. Use these codes when using the

command line interface to uninstall SMART software by product name.

Version Product code

SMARTNotebook software

11.4

14.0

14.1

14.2

14.3

15.0

15.1 {5E112563-E291-4C20-849F-49CE3BAD73D1}

15.2 {E6EE86DD-5B8B-483D-83EB-18B9E1FD9BB8}

16.0 {47F91537-12BD-4B30-8726-5A033FE61CDA}

16.1 {AA217CD3-F8C1-4AEA-A145-5850078BFB17}

16.2 {87948734-3F7C-4E9D-8702-3B05AF3CDA23}

17.0 {6C0FDF5B-142D-4F0D-8DED-3B563A20B033}

17.0.1 {5EBEDBC2-0986-4311-8C52-52C5C69E8182}

17.1 {ACB84BD5-8E84-4103-B611-9836534DED54}

18.0 {A93177EC-FC8C-4DE5-9988-BD36B93D1B66}

{79660EE7-9C0B-4962-B566-2693FE34719D}

{4DF72C85-33C5-4297-A0DE-FC6DB766695D}

{84579080-E961-4DE7-93AB-5E2B81A96387}

{D4C0DEF0-8D83-4884-91D9-83A07D0F2CB5}

{18E53BBD-971F-4A77-9620-EB2C1539E308}

{955F23AC-CABC-4F34-A3E4-3DF2305B64BE}

18.1 {38AB20FE-C03E-47B2-A769-F2E548031F9B}

19.0 {67A22506-25EF-4F7A-97A8-9293345093E1}

19.0 SP2 {24C8FC45-E93F-4A3A-A377-64DCE1C336C5}

19.1 {F0215213-10A6-43DB-9BE4-3FD3DB5D8E53}

20.0 {4350F5AF-AEBF-4914-BB1C-847AF59E9BEC}

smar ttech.com/kb/171682 62

AppendixF

Product codes

Version Product code

20.1 {A0E11D6C-B1C0-45D4-9415-2254D41323D6}

SMART Product Drivers

11.4

11.5

11.6

12.1

12.2

12.3 {A418B556-1E81-4D42-B54E-979720B3DEBF}

12.4 {BFF16FAE-1B84-40EA-B60E-385F5A392512}

12.5 {696243E7-E4BB-4696-ACF0-C6D2FC012136}

12.6 {1E280E41-ED8E-424C-9EA9-FD52963B21BE}

12.7 {1E280E41-ED8E-424C-9EA9-FD52963B21BE}

12.8 {A292B5F2-F55A-4960-A58F-07569554D321}

12.9 {663AF146-1736-49B3-B96D-A1006692BB0E}

{53330A17-78DE-458E-9997-292A2D6D3ADD}

{B1209081-5D82-4F8A-8318-BE7583B6E265}

{890680EC-2F88-47F0-970C-593081E62593}

{111A1715-267A-4387-B63D-D7E6E7D97677}

{67F35E75-A186-4F80-B291-8283331D5550}

{C3C9E674-3FD2-4535-B733-C7C62074DC4A}

(bundled with SMART N otebook16.1)

{3298B999-38D0-4650-8FB7-3C9E71325465} (bundled with SMART N otebook16.2)

12.10 {91BF2AF1-380E-46EB-A49A-7CFE80B59631}

12.11 {3DC4D966-FBCF-45E5-AC7E-9ED104AA3132}

12.13 {BF782898-838D-4FA4-9D3E-FC6F27E76D89}

12.14 {36BCCBF2-5D85-423F-B759-63582FECE7C2}

12.15 {8F02AE90-9219-42E6-AD41-0C0055227B9B}

12.16 {0405B16D-65AF-4D2F-955B-32E10232A47E}

12.17 {D581DD8E-9728-4006-B8C5-AABC267017CF}

SMARTInk

2.0

2.1

2.2

2.3

{5ABC49B5-D0DC-428D-A082-4AEFF6490F04}

{B4F5D378-9784-442B-97D5-24CAAF3299AA}

{FC69B741-DC56-4591-97A2-A6BA211B7E76}

{FAF3CC40-F647-4AA7-84D6-7BD67C4F2362}

smar ttech.com/kb/171682 63

AppendixF

Product codes

Version Product code

2.3.1

3.1 {52ECF84B-09E9-4C98-B4FD-17EE1BC09921}

3.2 {57E67FAF-87D9-4573-BC7F-C95B1A71287A}

4.0 {A5AEF478-1170-4335-86B8-561328B193EC}

4.1 {7AB1FDF1-6998-43AD-B705-EA8AF7439407}

4.2 {11ECCC34-FC75-4DA0-B13D-E89D1E6661BF}

5.0 {89E25BCE-F949-405E-ADA9-8537B4F4E2B8}

5.1 {A292B5F2-F55A-4960-A58F-07569554D321}

5.2 {A60BAFDD-6BFF-4F65-8364-499ED8EB91DB}

5.3 {1805AF15-EFAC-4C99-824B-81EC8CD6DC66}

5.4 {1B6934C5-BA75-4C7D-B3BA-D73B4DDB42A5}

5.5 {1B6934C5-BA75-4C7D-B3BA-D73B4DDB42A5}

5.6 {B6DB1342-5B04-471D-97C5-9D27C5C1D6CF}

5.7 {3AF320CE-8571-46D1-B2C0-6F95A2E03B9F}

{232C8EC0-4856-4EEA-B99F-5FCC4E103A09}

(bundled with SMART N otebook19.0)

{431EB801-5D66-409A-B208-AEF76AD7F677}

(bundled with SMART N otebook19.1)

5.8 {3AF320CE-8571-46D1-B2C0-6F95A2E03B9F}

5.9 {3AF320CE-8571-46D1-B2C0-6F95A2E03B9F}

SMART Common Files

2013 (11.3)

2013 (11.4)

{BBA0 7B40-F7C6-44F7-BF08-767F8835685F}

{26A95DBF-A866-4838-A8C9-FA219FCBD22E}

smar ttech.com/kb/171682 64

SMARTTECHNOLOGIES

smar ttech.com/support

smar ttech.com/contactsupport

smar ttech.com/kb/171682

SMART TECHNOLOGIES SMART Notebook 20 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About the install components and software

Computer requirements

General

Minimum specs for ultra high definition displays (4K)

Other requirements

Network requirements

Student device web browser recommendations

Student device operating system recommendations

Network capacity recommendations

Website access requirements

Setting up teacher access

Adding teachers to a subscription

Locating the product key for activation

Downloading the installation files

Activation connectivity

Installing required third-party packages

Downloading the SMART Install Manager

Using the SMART Install Manager to customize SMART Notebook installations

SMART Install Manager controls

Using third-party tools

Deploying the software using the command-line interface

Windows Installer parameters

Using third-party imaging or remote management software

Deploying the software using third-party imaging or remote management software

Activating by provisioning teachers

Activating using a product key

Activating when using the system imaging deployment

Activating when using the network deployment method

Troubleshooting the activation after software installation

Activating SMART Notebook Math Tools

Checking for and applying renewals for product keys

Returning activations

Returning activations when using the provision email method

Returning activations when using the product key method

Using the SMART Uninstaller to uninstall SMART software

Using the SMART Uninstaller command-line interface

Other commands

How teacher’s can register for a SMART Account

Configuring Gallery content using SMART Install Manager

Updating and adding Gallery content locations

Installation language files and codes

Handwriting recognition resources