Smart Technologies SMART Board User Manual
Installation Guide for
System Administrators
SMART Board™ Software 9.5
Trademark Notice
SMART Board, Notebook and the SMART logo are trademarks of SMART Technologies Inc. Windows is either a
registered trademark or a trademark of Microsoft Corporation in the U.S. and/or other countries. All other thirdpart y product and company names may be the trademarks of their respective owners.
Copyright Notice
© 200 6-20 07 SMART Technologies Inc. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means
without the prior written consent of SMART Technologies Inc. Information in this manual is subjec t to change
without notice and does not represent a commitment on the part of SMART.
Portions of the software that ships with this product are copyrighted by Intel Corporation.
Portions of the software that ships with this product are copyrighted by ParaGraph, a business unit of Vadem.
U.S. Patent Nos. 5,44 8,263; 6,141,000; 6,326,954; 6,337,681; 6,741,267 and 6,747,636. Canadian Patent No. 2,058,219.
Other U.S., Canadian and foreign patents pending.
Printed in Canada 2 /2007
Table of Contents
SMART Board Software 9.5 Administration 1
Overview ......................................................................................................................................... 1
About Microsoft® Installer ........................................................................................................ 1
Command Line Options............................................................................................................1
The SMART Board Software Installation Package.......................................................................... 2
To perform a default installation from a command line............................................................. 2
Installation Options ................................................................................................................... 2
Examples of Msiexec Command Lines ........................................................................................... 3
Silent Installation ...................................................................................................................... 3
Silent Patching.......................................................................................................................... 3
Silent Removal ......................................................................................................................... 3
Installing Notebook Software and Content to a Network Server .............................................. 4
Installing without Print Capture................................................................................................. 4
Silent Removal of Earlier SMART Board Software Versions 5
About Removing Earlier Versions ................................................................................................... 5
Removing SMART Board Software 7.x .................................................................................... 5
To create the silent removal file................................................................................................ 6
To remove SMART Board software 7.x .................................................................................... 6
Removing SMART Board Software 8.x .................................................................................... 7
To create the silent removal file................................................................................................ 7
To remove SMART Board software 8.x .................................................................................... 7
Silently Installing Other Languages 9
Silently Installing Alternate Language Folders and Icons ............................................................... 9
Installing Language Packs........................................................................................................ 9
Silently Removing Language Packs ....................................................................................... 10
Installing Notebook Gallery Content 11
Introduction ....................................................................................................................................11
To perform a default installation of Notebook Gallery content................................................ 11
Installation Options ................................................................................................................. 11
Examples of Msiexec Command Lines ......................................................................................... 12
Silently Installing from the SMART Website ........................................................................... 12
Silently Installing from the CD (or Image) ............................................................................... 12
Silently Removing SMART Essentials for Educators ............................................................. 12
Installing Notebook Gallery Content.............................................................................................. 13
To start Gallery Setup.exe from a command line ................................................................... 13
Installation Command Usage ................................................................................................. 14
Installation Options ................................................................................................................. 15
Examples of Gallery Setup.exe Command Lines.......................................................................... 18
Downloading all Gallery Content to a Local or Network Folder .............................................. 18
Downloading Some Gallery Collections to a Local or Network Folder ................................... 18
Installing All Gallery Content ..................................................................................................18
Installing Select Gallery Content ............................................................................................ 18
Registering Installed Gallery Content with Notebook Software .............................................. 18
Removing Gallery Content ..................................................................................................... 18
Table of Contents 1
Sharing Gallery Content................................................................................................................ 19
To install SMART Board software and place Gallery content on a network server ................ 19
To silently install SMART Board software, registered with shared Gallery content ................ 19
Administering Notebook Content After Installation 21
Introduction ................................................................................................................................... 21
To start Notebook software in Administration mode ............................................................... 21
Changing the Location of the My Content Folder.......................................................................... 21
To change the location of the My Content folder .................................................................... 22
Creating Team Content Folders .................................................................................................... 22
To create a Team Content folder............................................................................................ 23
To connect to an existing Team Content folder ...................................................................... 23
Customizing Online Resources..................................................................................................... 24
To create a My Resources content folder............................................................................... 24
Installing Service Packs 25
The Service Pack Installation Package......................................................................................... 25
To perform a default installation using the installation package ............................................. 25
To perform a silent installation using the installation package ............................................... 26
The Service Pack Installation Program ......................................................................................... 26
To perform a default installation using the installation program ............................................. 26
To perform a silent installation using the installation program................................................ 26
Troubleshooting Installation Problems 27
Introduction ................................................................................................................................... 27
To download and run the Cleanup utility ................................................................................ 27
To manually clean the registry................................................................................................ 27
2 Table of Contents
SMART Board Software 9.5 Administration
Overview
If you're a system administrator, use this guide to deploy SMART Board 9.5 software in a
workgroup, computer lab or full institution environment. You can also use this information in
conjunction with imaging or remote management tools to automate the installation process further.
The following sections show you how to:
• silently install and remove SMART Board software components
• silently install service packs
• move Gallery folders to other locations, locally or on a network server
• start Notebook software in Administration mode so that you can set up team Gallery content
and custom online resources
• troubleshoot installation problems
About Microsoft® Installer
SMART Board software versions 9 and later use the Microsoft Windows Installer installation and
configuration service. Windows® Installer is a component of Windows Me, Windows 2000,
Windows XP, and the Microsoft Windows Server 2003 family. Microsoft also provides the Installer
as a service pack to Windows 98, Windows 95, and Windows NT 4.0.
Windows Installer manages the installation and removal of applications by applying a set of
centrally defined setup rules during the installation process. These setup rules define the
installation and configuration of the installed application. In addition, you can use this service to
modify, repair or remove an existing application.
Command Line Options
The Microsoft Windows Installer program, Msiexec.exe, interprets and installs software packages
and patch files.
The general structure of an installer command is:
msiexec /Option <Required Param> [Opt Param] [PROPERTY=PropertyValue]
The Installer supports a variety of options and parameters to control the installation, the behavior
of the user interface and how the Installer logs the installation process. SMART has defined
several properties and values to customize the installation further.
NOTE: Command line options are case-insensitive.
For a complete list of command line options, see http://msdn.microsoft.com/library and search for
installer command line.
The following is an example of command line syntax. You can use the command line to install the
Example.msi package from the computer’s drive Y:
msiexec /i Y:\Example.msi
SMART Board Software 9.5 Administration 1
The SMART Board Software Installation Package
The SMART Board software installation package contains all of the information that the Windows
Installer requires to install or remove the application and to run the user setup interface. Simply
double-click the SMART Board Software.msi file in Windows Explorer or run the .msi file from a
command line to start the Windows Installer and interactively install the package using default
parameters.
NOTES
• The default installation automatically installs the Notebook Gallery Sampler files, and then
starts the SMART Essentials for Educators.msi installation package, which then starts the
Gallery Setup.exe program.
• The default installation also installs language packs based on the language settings of the
computer’s Windows operating system.
To perform a default installation from a command line
1. Click Start > Run and type CMD.
A DOS window opens.
2. Type the following command line:
msiexec /i"Path to the .msi\SMART Board Software.msi"
3. Press Enter.
NOTE: The SMART Board Software.msi file is located in the Windows\SMART Board
Software\setup folder on the SMART Board software CD. If desired, you can copy the entire
contents of the CD to any accessible network server and run the command from that location.
Installation Options
You can use standard Windows Installer options and the following optional command line
properties to customize the installation.
Properties Result
NOTEBOOK_ONLY=1 Installs Notebook software and Sample Content only (no
SMART Board Tools)
INSTALLDIR="Destination
Path"
NO_STARTUP=1 Installer doesn’t add SMART Board Tools to the Windows
NOBOARDLAUNCH=1 Installer doesn’t start SMART Board Tools at the end of the
TRANSFORMS=".mst file" Installer installs the language pack identified by the .mst file
SKIP_PRINTCAP=1 Installer doesn’t install the Print Capture driver
Installs SMART Board software to the location specified by the
path
Startup group.
installation
2 SMART Board Software 9.5 Administration
Examples of Msiexec Command Lines
Silent Installation
You can use the install option (/i) together with the quiet optional parameter (/q) to install the
software in Silent mode, that is, without the user interface. For example:
msiexec /i"Path to .msi\SMART Board Software.msi" /q
You can use other standard Windows Installer optional parameters, such as:
/qb - shows only a progress indicator
/q - shows only a dialog box signaling the end of the installation
NOTES
• A silent installation doesn’t start the Language Setup.exe language pack installation program
or the SMART Essentials for Educators.msi installation package. The installation program
installs only SMART Board software files, including Gallery Sampler files.
• A silent installation using the /q option may take several minutes, with no indication of activity
or completion.
Silent Patching
You can use the patch option (/p) together with the quiet optional parameter (/q) to install a
software patch in Silent mode. For example:
msiexec /p"Path to the .msp\PatchPackage Name.msp" /q
NOTE: You may be required to use additional properties in the patch command. Refer to
documentation supplied with the patch package for details.
Silent Removal
You can use the uninstall option (/x) together with the quiet optional parameter (/q) to remove the
software in Silent mode. For example:
msiexec /x"Path to .msi\SMART Board Software.msi" /q
NOTES
• If you want to silently remove all components of SMART Board software, including language
packs, you must remove the language packs first. See page 10.
• A silent removal using the /q option may take several minutes, with no indication of activity or
completion.
SMART Board Software 9.5 Administration 3
Installing Notebook Software and Content to a Network Server
You can add the NOTEBOOK_ONLY and INSTALLDIR properties to the command to silently
install Notebook software, including Help, Spell Checker, Language and Gallery Sampler content
files to a specified network folder. For example:
mssiexec /i"Path to .msi\SMART Board Software.msi" NOTEBOOK_ONLY=1
INSTALLDIR="UNC path" /q
If you run the same command line on all computers, using the same network path, all users can
share the installed files.
NOTES
• This command doesn’t install SMART Board software.
• This command won’t install language packs.
• You must use the command on all users' computers to update their registries properly. Do not
create a shortcut to the Notebook executable file to install the software onto a user's computer.
• Because all users see the installation as "their own", and can add or remove content without
the other users knowledge or control, network administrators should make the network folders
read-only to allow multiple access. This also protects the content folders from accidental
removal if one of the users uninstalls their SMART Board software. To create Team Content
folders, see page 23.
Installing without Print Capture
Occasionally, Notebook software's print capture driver conflicts with other software on the
computer. You can use the following customized command to install SMART Board software
without the print capture driver:
msiexec /i"Path to .msi\SMART Board Software.msi" SKIP_PRINTCAP=1
4 SMART Board Software 9.5 Administration
Silent Removal of Earlier SMART Board Software Versions
About Removing Earlier Versions
IMPORTANT
SMART recommends that you remove any previous version of SMART Board
software before silently installing a new version.
When you silently install SMART Board software 9.x, unlike an interactive installation process, the
Windows installer doesn’t attempt to remove any earlier versions of SMART Board software from
your computer. Although the silent installation of version 9.x is successful, the new software
installs on top of the old, and both versions appear in the Windows Control Panel’s Add/Remove
Programs list.
The newer version of SMART Board software installs files into the same folders as the previous
version, replacing some files with newer versions. Because of this, the previous version of SMART
Board software won’t run correctly.
NOTES
• If you don’t remove the earlier version of software, SMART Board software 9.x will work
correctly.
• If you remove either version of SMART Board software, the process deletes files necessary to
the other, disabling the remaining version.
• If you remove the earlier version of software, either silently or using the Windows Control
Panel’s Add/Remove Programs utility, you can use the Add/Remove Programs Repair option
to replace the damaged or missing files.
• If you attempt to silently remove the earlier version of software after installing version 9.x, you
won’t be able to silently remove version 9.x. You must then manually remove all SMART
Board software files from your system before you can silently install version 9.x again. You can
use SMART's Cleanup utility to remove these files (see page 27), but you can’t run the
Cleanup utility in Silent mode.
Removing SMART Board Software 7.x
SMART used the Install Shield installation utility to install SMART Board software versions 7.x. To
remove these versions of software silently, you must create a setup.iss file.
Before you can perform the following procedures, you must obtain the GUID (Globally Unique
Identifier) for your version of SMART Board software. Refer to the following table for the GUID
value to use for these versions of software:
SMART Board
Software Version
7.0 {72226969-B20E-439E-B0A1-FD1EE5403CCF}
7.1 {93458E57-1D12-4F01-980D-62D5430048D0}
7.1.1 {14AE43DA-37FE-4B73-99C0-D02E01B48837}
7.1.2 {28E27E54-92A5-4717-A4E5-837D7E894AB4}
GUID
7.1.3 {FF332803-8B46-4392-A2F4-8790735F7B26}
NOTE: Include the braces—"{" and "}"—when using a GUID in the following commands.
Silent Removal of Earlier SMART Board Software Versions 5
To create the silent removal file
You only need to create the initial setup.iss file once. You can then use this setup.iss file to
remove the same version of SMART Board software from other computers on your network.
1. Check the version of SMART Board software that are installed on your computers. Refer to the
table above to identify the GUID you must use in the following commands.
2. Click Start > Run and type CMD into the Open field.
A DOS window opens.
3. Type:
RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32
\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation
Information\GUID\setup.exe" /r -l0x9 --AddRemove
and click OK.
This command removes SMART Board software and creates a setup.iss file in the root of the
Windows folder.
4. Place the setup.iss file on a network server where all computers can access it.
To remove SMART Board software 7.x
1. Go to each computer and click Start > Run and type CMD into the Open field.
A DOS window opens.
2. Type:
RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32
\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation
Information\GUID\setup.exe" /s -l0x9 --AddRemove /f1"path to the
setup.iss file\setup.iss" /f2"destination path for the uninstall log
file\setup.log"
and click OK.
6 Silent Removal of Earlier SMART Board Software Versions
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