Smart Technologies SE240 User Manual

Installation and User’s Guide
SMART Hub SE240
Product Registration
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Register online at www.smarttech.com/registration.
Keep the following information available, in case you need to contact Technical Support:
Date of Purchase: _____________________________________
Trademark Notice
SMART Board, Sympodium, Actalyst, Notebook, Bridgit, LinQ, the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. All other third-party product and company names may be the trademarks of their respective owners.
Copyright Notice
© 2008 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
Patent No. US5448263; US6141000; US6326954; US6337681; US6540366; US6741267; US6747636; US6803906; US6919880; US6947032; US6954197; US6972401; US7151533; US7184030; US7236162; US7283126; US7289113; CA2058219; CA2453873; EP1297488; ES2279823; CN1310126; DE60124549; and ZL0181236.0. Other patents pending.
07/2008

Important Information

WARNING
Failure to follow the installation instructions shipped with the SMART Hub SE240 could result in personal injury and damage to the product.
WARNING
Ensure that any cables extending across the floor to the SMART Hub SE240 are properly bundled and marked to avoid a trip hazard.
WARNING
Make sure an electrical socket is near the SMART Hub SE240 and remains easily accessible during use.
WARNING
To reduce the risk of fire or electric sh ock, do not expose the SMART Hub SE240 to rain or moisture.
WARNING
Do not open or disassemble the SMART Hub SE240. Opening the casing voids your warranty.
WARNING
CAUTION
The external power supply (when required) needs to meet the Limited Power Source (LPS) requirements of CSA/UL/IEC/EN 60950-1.
Avoid setting up and using the SM ART Hub SE240 in an area with excessive levels of dust, humidity and smoke.
Important Information i
ii Important Information
Table of Contents
Important Information i
About the SMART Hub SE240 1
SMART Hub SE240 Features......................................................................................................... 1
SMART Hub SE240 Firmware Features......................................................................................... 2
Standard Accessories...... ... ... .... ... ... .......................................................................... .... ... ... ...........2
Installing the SMART Hub SE240 5
Environmental Requirements.......................................................................................................... 5
Before Installing the SMART Hub SE240 ....................................................................................... 5
Installing the SMART Hub SE240................................................................................................... 6
Configuring the SMART Hub SE240 15
Orienting Your SMART Product....................................................................................................15
Configuring Multiple SMART Hub SE240 Units............................................................................ 17
Securing Configuration Settings.................................................................................................... 20
Connecting Computers to the SMART Hub SE240 ...................................................................... 22
Connecting Video Sources to the SMART Hub SE240................................................................. 24
Configuring the Display Settings................................................................................................... 25
Configuring Networking and Conferencing Settings ..................................................................... 29
Configuring Room Control Settings...............................................................................................35
Configuring Language and General System Settings................................................................... 40
Using the SMART Hub SE240 45
Basic Tools.................................................................................................................................... 45
Starting a SMART Hub SE240 Session........................................................................................ 49
Whiteboarding...............................................................................................................................50
Collaborating.................................................................................................................................59
Connecting to Computers and Video Sources.............................................................................. 68
Using Your SMART Product with Computer and Video Source Inputs......................................... 71
Ending a SMART Hub SE240 Session................... ...................................................................... 74
Maintaining the SMART Hub SE240 75
Updating the SMART Hub SE240 Firmware.................................................................................75
Maintaining the SMART Hub SE240 Hardware............................................................................ 80
Troubleshooting the SMART Hub SE240 81
Connecting the SMART Hub SE240.......................................... ... .... ... ... ...................................... 81
Resetting the SMART Hub SE240................................................................................................ 81
General SMART Hub SE240 Troubleshooting.............................................................................. 82
Regulatory Compliance 85
Waste Electrical and Electronic Equipment Regulations .................. ... ... ... ... .... ... ... ... .... ... ... ... ... ... 85
Restriction of Certain Hazardous Substances (RoHS) Directives................................................. 85
Table of Contents iii
Customer Support 87
Online Support................. ... .......................................................................... .... ... ... ... .... ...............87
Training......................................................................................................................................... 87
Contacting SMART Technical Support.......................................................................................... 87
General Inquiries........................................................................... .... ... ... ... ... .... ... ... ......................87
Warranty........................................................................................................................................ 88
Registration...................................................................................................................................88
Index 89
iv Table of Contents

About the SMART Hub SE240

The SMART Hub SE240 is a device you connect to SMART Board™ interactive whiteboards, SMART Boards for Flat-Panel Displays, Actalyst™ interactive overlays and Sympodium™ interactive pen displays. It lets you to do the following with your SMART products without connecting to a computer:
whiteboarding
collaborating with others using Bridgit™ conferencing software
viewing and working with computer or video source input on your SMART products’ displays
This chapter introduces you to the SMART Hub SE240 and presents its features.
SMART Hub SE240 Features (this page)
SMART Hub SE240 Firmware Features (p age 2)
Standard Accessories (page 2) – Power Supply (page 2) – Cables and Adapters (page 3)

SMART Hub SE240 Features

The SMART Hub SE240’s comp act size allows you to integrate it into your boardroom or classroom easily. You can mount the SMART Hub SE240 in four ways:
19" (48.3 cm) rack mounting
wall mounting
table top or shelf mounting
under-shelf mounting
The SMART Hub SE240 includes connectors for:
SMART products
speakers
up to two computers
up to two video sources
other peripheral devices (including USB storage devices)
About the SMART Hub SE240 1
The SMART Hub SE240 supports the following input and output formats:
Computer Input Video Source Input Output
•VGA
• SVGA
•XGA
•XWGA
• SXGA
•MAC
The SMART Hub SE240 includes 256 MB DDR RAM, and its two fans cool the appliance while producing less than 30 dB noise at 16.4' (5 m).
• NTSC/PAL/SECAM SDTV (480i, 576i)
• EDTV (480p, 576p)
•XGA
•WXGA
• SXGA

SMART Hub SE240 Firmware Features

The SMART Hub SE240 firmware includes the following features:
Whiteboard for writing digital ink notes and drawings and saving them for later use
Capability to collaborate with others through Bridgit software NOTE: Bridgit software is not included with the SMART Hub SE240.
LinQ™ software for connecting to remote computers through a network
digital ink features for computer and video source inputs

Standard Accessories

SMART Technologies provides the following accessories with the SMART Hub SE240. If you need to purchase replacements, contact your authorized SMART reseller.

Power Supply

SMART Technologies provides a 12V, 5.0A power supply with the SMART Hub SE240.
NOTE: The cable you need to connect the power supply to a power outlet is also included with the SMART Hub SE240 and depends on your region.
2 About the SMART Hub SE240

Cables and Adapters

SMART Technologies provides the following cables with the SMART Hub SE240:
6' (1.8 m) DVI male to VGA male cable
6' (1.8 m) DVI male to DVI male cable
DVI male to VGA female adapter to connect the SMART Hub SE240 to a proj ector or display using a VGA cable
If your SMART product has a serial connector rather than a USB connector, your SE240S model will ship with a USB to serial adapter so that you can connect the SMART Hub SE240 to your SMART product.
NOTE: You can purchase additional cables from your authorized SMAR T reseller.
About the SMART Hub SE240 3
4 About the SMART Hub SE240

Installing the SMART Hub SE240

Before installing the SMART Hub SE240, review the following topics. This chapter contains installation instructions as well as environmental and safety information.
Environmental Requirements (this page)
Before Installing the SMART Hub SE240 (this page)
Installing the SMART Hub SE240 (page 5)

Environmental Requirements

Before installing the SMART Hub SE240, review the following environmental requirements.

Storage Temperature and Humidity

You can store the SMAR T Hub SE240 in temperatur es ranging from -4°F to 140°F (-2 0°C to 60°C) and humidity ranging from 0% to 80% (non-condensing).

Water and Fluid Resistance

The SMART Hub SE240 is for indoor use only and does not meet any salt-spray or water ingress requirements. Do not pour or spr ay any liquids dir ectly onto the product. The se liquids can get into areas where they could damage sensitive electronic components.

Dust and Scratching

The SMART Hub SE240 is for use in office and classroom environme nts and is not for industrial use, where heavy dust and pollutants can cause malfunctions or imp aired operation. Th e design is for pollution degree 1 (P1) as per EN61558-1, which is defined as “No pollution or only dry non­conductive pollution”.

Electrostatic Discharge

The SMART Hub SE240 meets the requirements of EN61000-4-2 severity level 4 for direct and indirect ESD. No malfunction or damage up to 15 kV (both polarities) with a 330 ohm, 150 pF probe (air discharge). Unmated connectors meet 8 kV for direct (contact) discharge.

Conducted and Radiated Emissions

The narrowband radiated electric field from the SMART Hub SE240 meets the limits for Class B performance as defined in EN55022/CISPR 22.

Before Installing the SMART Hub SE240

Choose a location for the SMART Hub SE240 that’s as close a possible to your SMART product, its projector or display, and a network connection. You can mount the SMART Hub SE240 on a rack, wall, tabletop, or shelf.

Tools Required

You need a Phillips® No. 2 screwdriver to connect the mounting brackets to the SMART Hub SE240. You may need additional screwdrivers or an electric drill with appropriate bits depending on the screws you use to mount the unit to a rack, wall, tabletop or shelf.
Installing the SMART Hub SE240 5

Additional Cables Required

The SMART Hub SE240 comes with the cables and accessories documented on page 2. Y ou may need the following additional cables:
a USB cable to connect the SMART Hub SE240 to your SMART product NOTE: Your SMART product comes with a USB cable if it has a USB connector.
a Cat 5 cable to connect the SMART Hub SE240 to your network
two DVI cable, two USB cables and two S tereo Mini cables to connect the SMAR T Hub SE2 40 to computers
an S-video cable and five RCA cables to connect the SMART Hub SE240 to video sources
two RCA cables to connect the SMART Hub SE240 to speakers

Installing the SMART Hub SE240

Install the SMART Hub SE240 in three stages:
1. Mount the SMART Hub SE240.
2. Connect the SMART Hub SE240.
3. Verify that the SMART Hub SE240 firmware is current.

Mounting the SMART Hub SE240

You can mount the SMART Hub SE240 in one of the following configurations:
19" (48.3 cm) rack mounting (rack not included)
wall mounting
tabletop or shelf mounting
under-shelf mounting
IMPORTANT
When mounting the SMART Hub SE240, ensure it s fans are not ob structed, to allow for proper cooling.
6 Installing the SMART Hub SE240
To mount the SMART Hub SE240 on a 19" (48.3 cm) rack
1. Attach the mounting brackets to the sides of the SMART Hub SE240 using the screws provided with the unit.
There are several methods to attach the brackets to the side of the SMART Hub SE240 for rack mounting. Use the method that works best for your rack.
The following diagram shows a method in which you use two brackets and align the base of the mounting brackets with the back of the unit:
2. Mount the SMART Hub SE240 to the rack. NOTE: Use screws appropriate for the rack.
Installing the SMART Hub SE240 7
To mount the SMART Hub SE240 on a wall
1. Align the base of the mounting brackets with the bottom of the unit.
2. Attach the mounting brackets to the sides of the SMART Hub SE240 using the screws provided with the unit.
3. Mount the SMART Hub SE240 to the wall.
NOTE: Use screws and anchors appropriate for the wall on which you’re mounting the SMART Hub SE240.
IMPORTANT
When mounting the SMART Hub SE240 on a wall, ensure that the side of the unit with the fans is on top.
8 Installing the SMART Hub SE240
To mount the SMART Hub SE240 on a table- or shelf-top
1. Align the base of the mounting brackets with the bottom of the unit.
2. Attach the mounting brackets to the sides of the SMART Hub SE240 using the screws provided with the unit.
3. Mount the SMART Hub SE240 to the table- or shelf-top.
NOTE: Use screws appropriate for the table- or shelf-top on which you’re mounting the SMART Hub SE240.
Installing the SMART Hub SE240 9
To mount the SMART Hub SE240 under a shelf
1. Align the base of the mounting brackets with the top of the unit.
2. Attach the mounting brackets to the sides of the SMART Hub SE240 using the screws provided with the unit.
3. Mount the SMART Hub SE240 under the shelf.
NOTE: Use screws appropriate for the shelf under which you’re mounting the SMART Hub SE240.
10 Installing the SMART Hub SE240

Connecting the SMART Hub SE240

After mounting the SMART Hub SE240, connect it to your SM ART product and peripher al devices.
To connect the SMART Hub SE240
1. Connect the SMART Hub SE240 to your SMART product.
12V DC
Reset
Computer 21 Video InComputer 1
Computer 2
Computer Audio
Composite
Video
1
2
S-video
USB Cable (provided with
your SMART product)
NOTE: Use a cable (rather than a wireless solution) to connect the SMART Hub SE240 to your SMART product.
Audio InLR
Audio In LR
Audio Out USB
R
L
Network
RS-232 BA
Video Out
If your SMART product has a serial connector rather than a USB connector, use the USB to serial adapter provided with the SE240S model.
2. Connect the SMART Hub SE240 to your SMART product’s projector or display.
12V DC
Reset
Computer 21 Video InComputer 1
Computer 2
Computer Audio
Composite
Video
1
2
S-video
Audio InLR
Audio Out USB
R
Network
L
Audio In LR
DVI Male Connector
DVI or VGA Connector
RS-232 BA
NOTES
The SMART Hub SE240 includes two video cables (page 2) . Use these cables to connect
the SMART Hub SE240 to your projector or display. – SMART recommends using a DVI cable, when possible, for optimal performance. – You can connect multiple SMART products to a single SMART Hub SE240. All SMART
products connected to the unit share a common display. For more information, contact
SMART Technical Support
.
Video Out
Installing the SMART Hub SE240 11
3. Connect the SMART Hub SE240 to your network.
12V DC
Reset
Computer 21 Video InComputer 1
Computer 2
Computer Audio
Composite
Video
1
2
S-video
Audio InLR
Audio In LR
Audio Out USB
R
L
Cat 5 Cable
Network
4. Connect the SMART Hub SE240 to the following devices, if desired: – amplifier or powered speakers
RS-232 BA
Video Out
Audio InLR
Audio In LR
Audio Out USB
R
L
Computer 2
Computer Audio
Composite
Video
1
2
S-video
12V DC
Reset
Computer 21 Video InComputer 1
RCA Cables
keyboard and other peripheral devices with USB connectors
12V DC
Reset
Computer 21 Video InComputer 1
Computer 2
Computer Audio
Composite
Video
1
2
S-video
USB Cables
Audio InLR
Audio In LR
Audio Out USB
R
L
Network
Network
RS-232 BA
Video Out
RS-232 BA
Video Out
12 Installing the SMART Hub SE240
5. Connect the SMART Hub SE240 to a power supply.
Audio InLR
Audio In LR
Audio Out USB
R
L
Network
Computer 2
Computer Audio
Composite
Video
1
2
S-video
12V DC
Reset
Computer 21 Video InComputer 1
Power Supply (provided with the SMART Hub SE240)
NOTE: For instructions on connecting computers and video sources to the SMART Hub SE240, see page 22 and page 24.
6. Turn on your SMART product and its projector or display. The Welcome Center appears on the display.
RS-232 BA
Video Out
You’ve connected the SMART Hub SE240.

Verifying that the SMART Hub SE240 Firmware is Current

After installing the SMART Hub SE240, verify that its firmware is current. For instructions, see page 75.
Installing the SMART Hub SE240 13
14 Installing the SMART Hub SE240

Configuring the SMART Hub SE240

This chapter explains how to configure the SMART Hub SE240 after installa tion. It includes information on connecting the SMART Hub SE240 to computers, vid eo sources and a network.
Orienting Your SMART Product (this page)
Configuring Multiple SMART Hub SE240 Units (page 17)
Securing Configuration Settings (page 20)
Connecting Computers to the SMART Hub SE240 (page 22)
Connecting Video Sources to the SMART Hub SE240 (page 24)
Configuring the Display Settings (page 25)
Configuring Networking and Conferencing Settings (page 29)
Configuring Room Control Settings (page 35)
Configuring Language and General System Settings (page 40)

Orienting Your SMART Product

When your SMART product uses its default orientation data, the touch point on the screen corresponds to the projected image, provided the projected image fills the entire interactive screen. However, the projected touch point might be offset from the actual touch point in some situations. Resolve this problem by orienting the SMART product.
Complete a 9-point orientation using the SMART Hub SE240’s firmware. The orientation data saves to your SMART product’s flash memory. Therefore, the orientation data remains the same when you connect different computers and video sources to the SMART Hub SE240.
If a computer with Notebook™ software is connected to the SMART Hub SE240, you can complete a 4-, 9-, 12- or 20-point orientation using Notebook software. If you complete such an orientation, the orientation data saves to the computer rather than your SMART product’s flash memory . Therefore, the orien tation dat a changes when you co nnect dif ferent computers a nd video sources.
IMPORTANT
If you have never orientated the SMART product, connect a mouse to the SMART Hub SE240 and use it to complete the orientation procedure for the first time.
Configuring the SMART Hub SE240 15
To orient your SMART product using the SMART Hub SE240’s firmware
1. Press Menu, and then press Orient. OR Press both pen tray buttons simultaneously. (This option is only available for SMAR T product s
with pen trays.)
2. If multiple SMART products are connected to the SMAR T Hub SE240, press the surface of the SMART product you want to orient.
The orientation screen appears.
3. Using a pen from your SMART product’s pen tray, press, hold and release the center of the first target.
4. Repeat step 4 for each target. The orientation data saves to the SMART product’s flash memory.
You’ve oriented your SMART product.
To orient your SMART product using Notebook software
1. Connect the computer with Notebook software to the SMART Hub SE240 (see page 22).
2. Open Notebook software’s Welcome Center and press Orient. OR Open Notebook software’s Control Panel and press Orient/Align the SMART Board. OR Press both pen tray buttons simultaneously. (This option is only available for SMAR T product s
with pen trays.) The orientation screen appears.
16 Configuring the SMART Hub SE240
3. Using a pen from your SMART product’s pen tray, press, hold and release the center of the first target.
4. Repeat step 3 for each target. The orientation data saves to Notebook software.
You’ve oriented your SMART product. NOTE: For more information on orienting your SMART product using Notebook software, see
Notebook software online Help
.

Configuring Multiple SMART Hub SE240 Units

If you have more than one SMART Hub SE240, you don’t have to configure each unit separately. Instead, configure one unit, export the configuration setting to a USB storage device, and then import the configuration settings to the other units.
NOTE: The export process doesn’t include orientation data on the USB storage device.
To export configuration settings to a USB storage device
1. Connect a USB storage device to the SMART Hub SE240.
2. Press Menu. The Welcome Center appears.
3. Press Settings. The Settings dialog box appears.
4. If a password is required to change the config ur ation settings, type the p asswor d in the box at the bottom of the menu, and then press OK.
NOTE: For information on the configuration settings password, see page 20.
Configuring the SMART Hub SE240 17
5. Press Administration.
6. Ensure the Enable USB storage device support check box is selected.
7. Press Export Settings. A dialog box appears.
8. Select the SMART Hub SE240 system settings check box to export configuration settings and the E-mail Contacts check box to export contacts.
9. Press OK. A dialog box appears.
10. Press OK.
You’ve exported the configuration settings from one SMART Hub SE240 unit to a USB storage device. You can now import those configuration settings to other SMART Hub SE240 units.
18 Configuring the SMART Hub SE240
To import configuration settings from a USB storage device
1. Connect the USB storage device to the SMART Hub SE240.
2. Press Menu. The Welcome Center appears.
3. Press Settings. The Settings dialog box appears.
4. If a password is required to change the config ur ation settings, type the p asswor d in the box at the bottom of the menu, and then press OK.
NOTE: For information on the configuration settings password, see page 20.
5. Press Administration.
6. Ensure the Enable USB storage device support check box is selected.
7. Press Import Settings. A dialog box appears.
8. Select the SMART Hub SE240 system settings check box to import configuration settings and the E-mail Contacts check box to import contacts.
Configuring the SMART Hub SE240 19
9. Press OK. A dialog box appears.
10. Press Restart to end the current session and start a new session using the imported configuration settings.
You’ve imported configuration settings from a USB storage device to a SMART Hub SE240 unit.

Securing Configuration Settings

You can assign a password to the configuration settings. Users must enter this password to change the configuration settings.
TIP
If you forget the password, contact SMART Technical Support.
To secure configuration settings
1. Press Menu. The Welcome Center appears.
2. Press Settings. The Settings dialog box appears.
20 Configuring the SMART Hub SE240
3. Press Administration.
4. Select the Require password to access system settings check box to require users to enter a password to change the configuration settings.
The Settings password dialog box appears.
NOTE: If the Require password to access system settings check box was previously selected, press Set Password to open the Settings Administrator Password dialog box.
5. Type the password in the Password and Confirm boxes.
6. Press OK.
7. Select the Enable limited access to settings without password check box to allow users to change the display settings (see page 25) and language settings (see page 41) but no other settings.
8. Press Apply All.
You’ve secured the configuration settings.
Configuring the SMART Hub SE240 21

Connecting Computers to the SMART Hub SE240

You can connect two computers to the SMART Hub SE240. NOTE: You can connect additional computers to the SMART Hub SE240 through LinQ software
(see page 33). After connecting a computer to the SMART Hub SE240, you can view its input on your SMART
product’s display and do the following:
Draw digital ink notes.
Freeze the display.
Take screen captures.
Use the on-screen keyboard and right-click features of the SMART Hub SE240 firmware.
For more information, see page 71.
To connect a computer
Connect the computer to the SMART Hub SE240 using the appropriate cables and connectors.
Computer SMART Product (A) Video (B) Audio (C)
1 USB B receptacle 1 DVI connector 1 Stereo mini connector 1 2 USB B receptacle 2 DVI connector 2 Stereo mini connector 2
The following diagram shows the location of the connectors on the SMART Hub SE240.
1C
1A 2A 1B 2B 2C
NOTE: The SMART product and audio connections are optional.
To configure the SMART Hub SE240 for the computer
1. Press Menu. The Welcome Center appears.
2. Press Settings. The Settings dialog box appears.
22 Configuring the SMART Hub SE240
3. If a password is required to change the config ur ation settings, type the p asswor d in the box at the bottom of the menu, and then press OK.
NOTE: For information on the configuration settings password, see page 20.
4. Press Input Configuration.
5. Open the DVI 1 tab if you are configuring the SMART Hub SE240 for the first computer. OR Open the DVI 2 tab if you are configuring the SMART Hub SE240 for the second computer.
6. If desired, clear the Add a button for this input in the shortcut menu check box to remove the button for the computer input from the shortcut menu.
NOTE: For information on the shortcut menu, see page 46.
7. In the Input device name box, type a name for the computer.
8. In the Input Type list, select Analog or Digital.
9. Press Apply All.
You’ve configured the SMART Hub SE240 for the computer.
Configuring the SMART Hub SE240 23

Connecting Video Sources to the SMART Hub SE240

You can connect up to two video sources to the SMART Hub SE240. Video sources include DVD players, VCRs and similar devices.
After connecting a video source to the SMART Hub SE240, you can view it s input on your SMAR T product’s interactive screen and do the following:
Draw digital ink notes.
Freeze the display.
Take screen captures.
For more information, see page 71.
To connect a video source
Connect the video source to the SMART Hub SE240 using the appropr iate cables and connectors.
Video Source Video (A) Audio (B)
1 4-pin mini-DIN connector RCA audio connector set 1 2 RCA video connector RCA audio connector set 2
The following diagram shows the location of the connectors on the SMART Hub SE240.
2B
1A2A1B
NOTE: The audio connections are optional.
To configure the SMART Hub SE240 for the video source
1. Press Menu. The Welcome Center appears.
2. Press Settings. The Settings dialog box appears.
3. If a password is required to change the config ur ation settings, type the p asswor d in the box at the bottom of the menu, and then press OK.
NOTE: For information on the configuration settings password, see page 20.
24 Configuring the SMART Hub SE240
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