Smart Technologies 2011 User Manual
SMARTResponse™ 2011
Interactive Response System
User's Guide
Product registration
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Keep the following information available in case you need to contact SMARTSupport.
Serial number:
Date of purchase:
FCC not ice
This equipment has beentested and found to comply with the limi ts for a C lass B digital device, pur suant to part 15 of the FCC Rules. These limi ts are designed to provide
reasonable protection against harmful interfer ence in a residential installation. T his equipm ent generates, uses andcan r adiate r adiofrequency energy and, if not installed
and usedi n accordance wi th the instructions, may cause harmful interference to radio communications. H owever, there is no guarantee that interference wil l not occur in a
par ticular installation. If this equipment does cause har mful i nterference to radio or televisionreception, which can be determinedby turningtheequipment off and on, the
user is encouraged to try to correct the interference by oneor m ore of the following measures:
- Reorient or r elocate the r eceivi ng antenna.
- Increase the separation between the equipment and receiver.
- Connect theequipment into an outlet on a cir cuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Industry C anada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device m ay not cause
interference, and( 2) this device must accept any interference, i ncluding interference that may cause undesired oper ation of the device.
Le présent appar eil est conforme aux CNR d'Industrie Canada appli cables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes : (1) l' appareil ne doit pas produir e de brouillage, et (2) l' utilisateur de l' appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Trademark not ice
SMART Response, SMART Notebook, SMARTBoard, SMART Sync, Senteo,smarttech, theSMART l ogo andall SMART taglines are trademarks or registered
trademarks of SMARTTechnologiesULC in theU.S. and/or other countries. Micr osoft, Windows, Windows Vista, Internet Explor er, ActiveX, Dir ectX, PowerPoint and
Excel are either r egistered trademarks or trademar ks of Micr osoft Corporation i n the U.S. and/or other countries. Mac, M ac OS, Safari and Finder are trademarks of Apple,
Inc.,registered i n the U.S. and other countries. Adobe, Flash and Reader are either r egistered trademarks or tradem arks of Adobe Systems Incorporated i n the U.S. and/or
other countries. Intel, Pentium and Itanium are trademarks or registeredtrademarks of Intel Corporationor its subsidiar ies in the U.S. and other countri es. ExamView is a
registered trademark of FSCr eations, Inc. All other third-party product andcompany names may be trademarks of their respective owner s.
Copyright notice
© 2007–2011 SMARTTechnologiesULC. All rights reserved. The use andcopying of SMART Response assessm ent software is subject to a license agreement. Any other
use is prohibited. No part of this publication may be reproduced, transmitted, transcribed, storedin a r etrieval system or translated into any languagei n any form by any
means without the prior writtenconsent of SMARTTechnologiesULC. Infor mationin this manual is subject to change wi thout notice and does not represent a commitment
on thepart of SMART.
Oneor m ore of the following patents: US6320597; US6326954; US6741267; US7151533; U S7757001; USD612396; USD616462; USD617332 andUSD636784. Other
patents pending.
July 2011
Important information
Safety information i
Compliance ii
Before you use your SMARTResponse™ interactive response system, please read and understand
the safety warnings and precautions described in this guide. These safety warnings and precautions
instruct you in the safe and correct operation of the system and its accessories so you can prevent
injuries to yourself and others or damage to the equipment. You must always ensure that the
SMARTResponse system is being used correctly.
N N O T E
If you own a SMART product other than a SMARTResponse system, refer to the user’s guide that
came with your product for relevant warnings and maintenance instructions.
Safety information
W W A R N I N G
l Failure to follow the installation instructions that ship with the SMART product could result in
personal injury or damage to the product.
l When using your SMARTResponse system with a SMARTBoard™ interactive whiteboard
and projector, do not stare into the beam of light created by the projector. Instruct children not
to look in the direction of, or stare at, this beam of light.
l Ensure that any cables extending across the floor to your SMART product are properly
bundled and marked to prevent a trip hazard.
l To reduce the risk of fire or electric shock, do not expose the components to rain or moisture.
C C A U T I O N
l Use only the batteries provided or equivalent replacements. Do not attempt to recharge the
batteries.
i
I M P O R T A N T I N F O R M A T I O N
l Do not install batteries with the polarity (+/-) reversed.
l Do not dispose of batteries in a fire or incinerator.
Dispose of batteries according to the laws and regulations of your region. If you do not know
the applicable rules for your region, consult the battery manufacturer.
l Do not use abrasive erasers or harsh chemicals when cleaning SMARTResponse system
hardware.
l Do not open the receiver or clicker units to attempt repairs. Refer all service to authorized
SMART service personnel.
I I M P O R T A N T
l You must connect the USB cable that came with your SMART product to a computer that
has a USB compliant interface and that bears the USB logo. In addition, the USB source
computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or
UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid damage to the
SMART product.
l If your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMART Technologies or parts with the same characteristics
as the original.
Compliance
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications to this equipment not expressly approved by SMART Technologies may
void the user’s authority to operate this equipment.
ii
Contents
Important information i
Safety information i
Compliance ii
Chapter 1: About the SMARTResponse system 1
Introduction 1
Features 2
Hardware – clickers and receivers 4
Chapter 2: Getting started 5
Using your SMART Response system 7
Environmental requirements 8
Computer requirements 9
Connecting hardware and activating SMART Response software 11
Activating SMART Response software 15
Selecting how students answer questions 17
Starting SMARTResponse LE software the first time 20
Asking instant questions 22
Setting up Teacher Tools 23
Creating a class list 28
Editing a class list 35
1
Chapter 3: Using SMARTResponse software 39
About SMARTNotebook software 40
Creating assessments 42
Adding questions to the assessment 45
Starting and connecting to a class 62
Connecting to the class 66
Disconnecting students from a class 71
Using clickers 73
Completing assessments 82
Chapter 4: Reviewing, printing and exporting assessment results 91
Importing assessment results 92
Reviewing assessment results 94
Flagging results 96
Generating student performance reports 97
iii
C O N T E N T S
Generating class performance reports 98
Printing and exporting questions and results 99
Chapter 5: Maintaining your SMART Responsesystem 103
Preventing component damage 103
Changing the clicker batteries 104
Resetting clickers 105
Receiver indicator lights 105
Troubleshooting the receiver 106
Troubleshooting SMARTResponseCE connection issues 107
Importing student responses 107
Other troubleshooting tips 109
Appendix A: Hardware environmental compliance 111
Waste Electrical and Electronic Equipment Regulations (WEEE directive) 111
Restriction of Certain Hazardous Substances (RoHS directive) 111
Batteries 111
Packaging 112
Covered electronic devices 112
China’s Electronic Information Products regulations 112
U.S. Consumer Product Safety Improvement Act 112
California Air Resources Board – Airborne Toxic Control Measure 112
Restriction of Certain Chemicals (REACH directive) 113
115
iv
Chapter 1
system
Introduction 1
Integration with SMART Notebook SE (Student Edition) software 1
Features 2
Hardware – clickers and receivers 4
Introduction
The SMARTResponse interactive response system is an assessment tool that enhances learning.
It facilitates summative and formative assessment by enabling you to pose a question before, during
or after a lesson to find out whether students are on track. You can use the feedback to help shape
the rest of your lesson.
Once you finish the lesson, create a question set with SMART Response assessment software to
evaluate learning more formally. You can feel confident that the students have answered the way
they intended, because they can verify and change their self-paced responses directly.
Teachers can easily add creativity to questions by combining text with images to make questions
more dynamic. The SMARTResponse system comes with SMARTNotebook™ collaborative
learning software, and offers 6,000 learning objects that you can add to quizzes.
The SMARTResponse system also increases one-to-one interaction by enabling teachers to survey
and engage students and to collect responses.
Integration with SMART Notebook SE (Student Edition) software
SMARTNotebookSE software enables your students to connect to your class, take quizzes and
assessments, respond to questions and submit their work. For more information on how students use
SMARTNotebookSE software with SMARTResponseCE interactive response software, see the
SMARTNotebookSE online Help.
1
C H A P T E R 1
About the SMARTResponse system
Features
Feature Description
Integration with
SMARTNotebook
software
SMARTNotebook Full
Screen mode toolbar
SMARTNotebook
Transparent mode
toolbar
Multiple assessment
options
Teacher Tools
Open SMART Response software from a tab in SMARTNotebook
software. With SMART Notebook’s Gallery of more than 6,000 items of
graphic-rich content, you can add images and other multimedia content to
your questions and/or assessments.
When you put SMARTNotebook software in Full Screen mode, SMART
Response buttons for creating questions, running assessments and
viewing results appear in the toolbar. You can use SMARTNotebook
software in Full Screen mode to reduce distractions while presenting your
lesson.
When you put SMARTNotebook software in Transparent mode, SMART
Response buttons for creating questions, running assessments and
viewing results appear in the toolbar. In Transparent mode you can use
other applications and see supporting content while presenting your
lesson.
Compile questions for formative and summative assessment, prepare
quizzes or exams in advance and ask spontaneous questions to gauge
student comprehension at any point during a lesson.
Access, view and manage all assessment data in one location. This
powerful tool enables you to create class lists and manage tests and
quizzes.
Question variety Teachers can ask different types of questions, including true or false, yes
or no, multiple choice, multiple answer, numeric fraction or math
expression and text answer.
Familiar user interface SMART Response software’s intuitive software lets you create pages that
have clear, contextual and concise information for users at any level of
experience.
Math expression
questions and
intelligent grading
Monitoring students
during and after the test
2
When you create an expression question with a correct answer, you can
choose which intelligent expression grading option that SMARTResponse
uses to determine which mathematically equivalent answers you want to
accept as correct.
You can monitor how much time is remaining for a quiz. Grades are
immediately calculated after the test and displayed in graphical charts and
numeric tables.
C H A P T E R 1
About the SMARTResponse system
Feature Description
Previewing results
during an assessment
You can see what responses students have submitted during the
assessment and get immediate feedback on how the class is doing.
Easy-to-view results Display results in easy-to-view pie charts or graphs, which you can then
insert on a SMART Notebook page for a closer view and to add your own
notes in digital ink. You can also view results in detail, so you can see
exactly how each student has answered.
Add or change correct
answers to completed
assessments
Using Teacher Tools, you can choose to accept a submitted answer as
correct in addition to (or instead of) the original correct answer. SMART
Response software calculates the students' grades after the changes.
Multiple print options Print assessments as handouts so students can complete them at their
own pace, or add comments to completed assessments that can be
printed and used later as study guides.
Anonymous mode Allows students to respond with complete anonymity. Students can use
SMART Response software without signing in, or they can participate in
an assessment using any clicker, allowing you to gauge the group's
understanding.
Integration with third-
party question bank
SMART Response software is compatible with commonly used file
formats, so you can easily import questions from other applications,
including Microsoft Word and PowerPoint®, PDFs and third-party question
banks.
Integrated Gradebook Through Teacher Tools Gradebook, you can build comprehensive student
progress reports which can be as simple or as detailed as you need.
Create high-level comparisons of class performance, specific reports
based on tagged characteristics such as demographics or curriculum
standards, or personalized reports on how individual students are doing.
Tagging
You can tag students and questions and automatically generate reports
with comprehensive student and class performance breakdowns.
You can also tag key words to describe various characteristics, correlate
questions to curriculum standards and break down performance into a
printable chart.
3
C H A P T E R 1
About the SMARTResponse system
Hardware – clickers and receivers
Feature Description
Radio frequency (RF)
technology
Ergonomic design
Ability to input math
expressions
Ability to enter symbols
as well as letters with
diacritics
LCD screen The easy-to-read LCD screen has room to display several lines of text.
Descriptive icons Icons on the LCD screen enable students to monitor the battery power and
Extended battery life Each clicker uses long-lasting AA or AAA batteries.
Easy connection The receiver connects to a computer using a USB cable, and it doesn’t
RF technology provides a reliable wireless connection between the
student clickers and the central receiver. You don’t need a line of sight to
the clickers, and the clickers and the receiver can connect within a 100'
(30 m) range.
Designed to fit comfortably in young hands or to lie flat on a desk. Even
young students find the durable handheld clickers easy to use and
comfortable to hold. Responding to questions is quick and easy.
XE clickers have dedicated buttons that enable students to enter complex
math and science expressions.
In XEmode, you can enter common math and science symbols. You can
also enter diacritics (letters with special symbols or accents).
Students can see whether responses have been sent, and they can review
the status of their clicker’s battery power and network connection.
the network status of their clicker.
require an additional power adapter.
Flexible installation
4
The receiver weighs just under 6 oz. (165 g) and easily mounts onto walls,
desks or tables.
Chapter 2
Using your SMART Response system 7
Teacher Tools 7
SMART Response system hardware 7
Using the interactive response system 8
Environmental requirements 8
Temperature 8
Humidity 8
Water and fluid resistance 8
Dust and scratching 8
Electrostatic discharge (ESD) 9
Conducted and radiated emissions 9
Computer requirements 9
Windows operating systems 9
Mac OS X operating system software 10
Connecting hardware and activating SMART Response software 11
Connecting the receiver 11
Recommended height for mounting the receiver 11
Extending the USB cable 13
Checking the receiver’s status 14
Activating SMART Response software 15
Activating SMART Response CE software 16
Activating SMART Response VE software 16
Selecting how students answer questions 17
Multiple SMART Response devices mode limitations 19
Why don't I use Multiple SMART Response devices mode all the time? 19
Starting SMARTResponse LE software the first time 20
Pairing student clickers 20
Assigning clicker IDs 21
Asking instant questions 22
Setting up Teacher Tools 23
Starting Teacher Tools 23
Starting Teacher Tools in CE mode using SMARTSync Class List Server 24
Creating a SMART Teacher file 24
5
C H A P T E R 2
Getting started
Editing your SMART Teacher file 25
Adjusting privacy and alert options 25
Using Privacy mode 25
Changing alerts 26
Applying encryption methods 26
Configuring service ports 27
Creating a class list 28
Creating a class list in Teacher Tools 28
Importing a class list from Excel® 29
Creating class lists for all modes except LE 29
Creating class lists for LE mode 30
Importing the class list 31
Importing a class list from a CSV file 32
Creating class lists for all modes except LE 32
Creating class lists for LE mode 32
CSV file formatting 33
Tips for formatting CSV files for importing class lists 33
Using SMARTSync Class List Server class lists 34
Editing a class list 35
Editing student information 35
Adding students to a class list 35
Removing students from a class list 36
Tagging students 37
Changing a class's passing grade 37
6
C H A P T E R 2
Getting started
Using your SMART Response system
Using the SMART Response interactive response system, you can perform planned or spontaneous
student assessments in the same software you use to deliver your lessons—it integrates seamlessly
with SMART Notebook collaborative learning software.
You can easily prepare exams in advance or spontaneously quiz students during a lesson and receive
immediate responses from your class. Depending on the mode you're using, SMART Response
software supports several different types of questions, including true or false, yes or no, multiple
choice, multiple answer, text answers, and numerical fractions and expressions. You can import
questions from third-party question banks, Microsoft® applications and other common programs.
After students submit their answers, you can see the results by percentage in a graphical format,
which gives an accurate representation of the whole class's performance, not just that of individual
students.
Teacher Tools
Using Teacher Tools, you can access, view and manage all assessment data in one location. You
can create class lists and set up, conduct and manage tests and quizzes. You can track each
student's progress over several assessments, and you can even tag questions with key words to
evaluate test results and student performance in greater detail.
Teacher Tools makes it easy for you to keep everything organized. The easy-to-use management tool
automatically files test results in the built-in gradebook. It also lets you manage your class lists and
view performance reports and test scores.
The Teacher Tools Gradebook gives you quick access to test results, making it easy to prepare
reports and conduct evaluations. Reports can be as simple or as detailed as you need. Create high-
level comparisons of class performance, specific reports based on tagged characteristics such as
demographics or curriculum standards, or personalized reports on how individual students perform.
You can also create reports that show grades for the entire school year.
SMART Response system hardware
The SMART Response receiver and clickers use radio frequency technology to provide a reliable
wireless connection between the student clickers and the central receiver. You don't need a line of
sight to the clickers, and the range is 100' (30 m). The receiver verifies receipt of every signal and
messages automatically re-send if they aren't received.
7
C H A P T E R 2
Getting started
Students find the handheld clickers easy to use and comfortable to hold. Students can easily read
several lines of text on the large display screen. They can see if responses have been sent and can
review the status of their clicker's battery power and network connection.
Using the interactive response system
You can purchase SMART Response interactive response system software for both Windows and
Mac computers that meet the minimum requirements. See Computer requirements on the next page
for information.
You can use SMART Response software's integrated SMART Notebook features on any computer,
so you can take your laptop home to develop assessment questions without having to connect a
receiver. You can then copy the assessment files to a classroom computer where you can run your
assessments.
When you install SMART Response software, by default, the installation program installs SMART
Notebook software, SMARTProduct Drivers and SMART Response software. SMARTResponse
software includes Teacher Tools and menus that appear in the SMART Notebook software toolbar.
You can use the software for free for 30 days after which you must activate the software.
Environmental requirements
Before installing or using your SMART Response interactive response system, review the following
environmental requirements and compliance statements.
Temperature
SMART Response components can operate in the temperature range of 41°F to 95°F (5°C to 35°C).
In addition, the product can withstand storage temperatures from -40°F to 120°F (-40°C to 50°C).
Humidity
SMART Response components can operate in up to 80% relative humidity, non-condensing.
Water and fluid resistance
SMART Response components are for indoor use only and don’t meet any salt-spray or water-
ingress requirements. Don’t pour or spray any liquids directly onto SMART Response components.
These liquids can get into areas where they can damage sensitive electronic components.
Dust and scratching
SMART Response components are for use in office and classroom environments, and they aren’t for
industrial use where heavy dust and pollutants can cause malfunctions or impaired operation. They’re
8
C H A P T E R 2
Getting started
designed for pollution degree 1 (P1) as per EN61558-1, which is defined as “No pollution or only dry
non-conductive pollution.”
Electrostatic discharge (ESD)
SMART Response components meet the requirements of EN61000-4-2 severity level 4 for direct and
indirect ESD. No malfunction or damage up to 15 kV (both polarities) with a 330 ohm, 150 pF probe
(air discharge). Unmated connectors meet 8 kV for direct (contact) discharge.
Conducted and radiated emissions
SMART Response hardware’s narrowband radiated electric field meets the limits for Class B
performance, as defined in EN55022/CISPR 22.
Computer requirements
Windows operating systems
l Pentium® 4 or later processor
l 512 MB of RAM (1 GB recommended)
l Free hard disk space:
Software Space required
SMARTNotebook software 277 MB
___Gallery Essentials 549 MB
___Lesson Activity Toolkit 111 MB
SMARTProduct Drivers 145 MB
SMART Response assessment software 47 MB
SMARTSync™ Teacher software 37 MB
Common platform 62 MB
Total 1228 MB
l Windows® XP SP3, WindowsVista® SP2 or Windows 7 operating system
l InternetExplorer® Internet browser 6.0 or later
l Adobe® Flash® Player 10 Firefox® plug-in
l Adobe Flash Player 10 ActiveX® control for SMARTNotebook software
9
C H A P T E R 2
Getting started
l Adobe Reader® 8.0 or later
l Microsoft DirectX® technology 8.1 or later (required for SMART Video Player)
Mac OS X operating system software
l 1.5 GHz Intel® or later processor
l 1 GB of RAM
l Free hard disk space:
Software Space required
SMARTNotebook software 163 MB
___Gallery Essentials 499 MB
___Lesson Activity Toolkit 70 MB
SMARTProduct Drivers 203 MB
SMART Response assessment software 65 MB
SMARTSync Teacher software 25 MB
Common platform 257 MB
Total 1282 MB
l Mac OS X 10.5.8 or later operating system software
l Adobe Reader 8.0 or later
l Safari application program 4.0.2 or later
l Adobe Flash Player 10 or later
N N O T E S
o
1 MB = 1024² bytes, 1 GB = 1024³ bytes.
o
SMART Response assessment software runs on 32-bit and 64-bit operating systems.
10
C H A P T E R 2
Getting started
Connecting hardware and activating SMART Response software
To send information to and receive information from SMART Response clickers, you must connect
the SMART Response receiver to your computer. You can then check the receiver's status in
Teacher Tools.
I I M P O R T A N T
You must activate your SMART Response software within 30 days of installation. SMART
Response software automatically activates when you connect your SMART Response receiver. If
the activation is not successful, use the manual procedure in this section to find your license code
and activate the software.
N N O T E
If you're using SMARTResponse software in CE or VE mode, which doesn't require a receiver,
see Activating SMART Response CE software on page 16 for instructions.
Connecting the receiver
I I M P O R T A N T
l Do not connect the receiver to your computer until after you install SMART Response
software.
l For operating safety and to prevent damage to the receiver, connect its USB connector only
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL mark(s) for CSA/UL 60950.
l The receiver has a USB 2.0 full-speed peripheral interface that runs at speeds of up to 12
Mbps. The unit works with USB 2.0- and USB 1.1-compliant USB interfaces.
Recommended height for mounting the receiver
Unlike infrared devices, SMART Response receivers don’t require an unobstructed line-of-sight
transmission path, such as that required by infrared devices. You can operate SMART Response
over longer distances if you minimize interference, signal reflections and the number and size of
objects between the receiver and the clickers.
11
C H A P T E R 2
Getting started
Choose a location for the receiver that’s as high as possible and in plain view of the students’
clickers. For permanent installations, use a USB extender to mount the receiver high on a wall. To
minimize interference from other radio-frequency equipment, position the receiver away from other
wireless products, such as 2.4 GHz routers and cordless telephones.
W W A R N I N G
To prevent product damage or personal injury, route the USB cable where it will not be stepped on
or tripped over.
g To connect the receiver
1. Position the receiver in an unobstructed location away from other wireless products, such as
2.4 GHz routers and cordless telephones.
o
For temporary installations, place the receiver on top of your desk.
o
For permanent installations, mount the receiver on a wall or on the front of a piece of
furniture using two screws (not provided).
Orient the receiver with the long side or edge facing the class as shown.
12
C H A P T E R 2
Getting started
2. Insert the receiver's captive USB cable connector into an available USB receptacle on your
computer.
The Ready light on the receiver turns on to indicate that the receiver is receiving power.
On Windows computers, the first time you connect the receiver, a balloon message appears
from the notification area indicating that new hardware has been detected.
I I M P O R T A N T
If the balloon message indicates that Windows is starting to try to locate a driver from the
Microsoft website, stop the search. If Windows does not find the driver on your computer,
you did not install SMART Response software. Install the software and repeat the above
procedure.
3. See Checking the receiver’s status on the next page to verify that the receiver is working
properly.
Extending the USB cable
If the provided 6' (1.8 m) USB cable attached to the receiver isn’t long enough, use active USB
extender cables, USB extenders or hubs.
This graphic shows the SMART active USB extension cable (Part No. USB-XT).
In some cases, you can use up to four cables to extend the length to about 80' (25
m), which is the limit of the USB specification. Passive USB extension cables
aren’t supported.
Alternatively, USB extenders that use Cat 5 cabling can extend the range to
approximately 325' (100 m) at a much higher cost. The more economical SMART
USB extender pair (Part No. CAT5-XT) can extend the USB connection up to 120'
(36.6 m) for Windows computers or 90' (27.5 m) for Mac computers using an RJ45
Cat 5 cable.
These units require that you use the provided 6' (1.8 m) cables or use cables and
connectors that meet the same specifications. Impedance mismatches and poor
connections can cause signal degradation and performance problems.
N N O T E
Some computers use internal active hubs to provide more USB receptacles. The computer’s
operating system could interpret these internal hubs as external devices, limiting the number of
USB extenders you can use.
13
C H A P T E R 2
Getting started
Checking the receiver’s status
If you connected the receiver, you're ready to start a class session. You can check the receiver’s
communication status at any time using the following procedure.
g To check the receiver’s status
Click the SMART Response icon in the Windows notification area or Mac menu bar.
1.
A message appears below the Configure Devices heading indicating how many receivers are
connected.
2. Click the icon below the Configure Devices heading.
Teacher Tools starts.
The Devices window appears showing a status message.
3. If a “Your SMART Response receiver is connected and working” message appears, the
SMART Response receiver is connected and communicating with the SMART Response
software. The receiver name appears below the Devices button.
Click My Receiver to display the classroom name and the make, model and hardware ID
(MAC address) of the receiver.
OR
If a “Your SMART Response receiver is not connected” message appears, the SMART
Response receiver isn’t connected or isn’t working properly. The receiver name doesn’t appear
below the Devices button.
Check the receiver connections or repeat the receiver installation. See Connecting the receiver
on page 11.
14
C H A P T E R 2
Getting started
Activating SMART Response software
You must activate your SMART Response software within 30 days of installation. SMART
Response software automatically activates when you connect your receiver.
l If you are using SMART Response software in CE mode, see Activating SMART Response
CE software on the next page.
l If you are using SMART Response software in VE mode, see Activating SMART Response
VE software on the next page.
N N O T E S
l You must connect your computer to the Internet and connect the SMART Response receiver
to your computer before you can activate the software.
l After you find your license code, you don't need to connect the SMART Response receiver to
the other computers that you want to activate SMART Response software on.
After you complete the following procedure to find your license code, you can use the code to activate
SMART Response assessment software on other computers, as outlined in the License tab in the
About SMART Response dialog box.
g To find the license code after the software is activated
Click the SMART Response icon in the Windows notification area or Mac menu bar, and
1.
then select About SMART Response.
2. Record the license code that appears on the Description tab.
g To activate SMART Response software on other computers
On the other computer, click the SMART Response icon in the Windows notification area
1.
or Mac menu bar, and then select Check for Updates and Activation.
The SMARTProduct Update dialog box appears and displays the time remaining in your
software's evaluation period.
N N O T E
If your SMART Response software is already activated, the Status (Days Left) column
shows Activated beside SMART Response.
15
C H A P T E R 2
Getting started
2. Click Activate.
If your 30 day evaluation period has expired, the SMARTResponse Software Evaluation
Expired dialog box appears. Click Activate Now.
If you are within the 30 day evaluation period, the SMART Response Software Evaluation
dialog box appears and displays the time remaining in your software evaluation period. Click
Activate Now.
3. Type your license code and e-mail address, and then click Next.
Your SMART Response software activates.
Activating SMART Response CE software
You must activate SMART Response software within 30 days of installation. After you install the
software, use the following procedure to activate it.
g To activate SMART Response CE software
Click the SMART Response icon in the Windows notification area or Mac menu bar, and
1.
then select Check for Updates and Activation.
The SMARTProduct Update dialog box appears and displays the time remaining in your
software's evaluation period.
N N O T E
If your SMART Response software is already activated, the Status (Days Left) column
shows Activated beside SMART Response.
2. Click Activate.
3. Type your product key in the text box, select the I accept check box, and then click Next.
N N O T E
If you don't have a software license, contact your authorized local reseller through
smarttech.com/where.
Activating SMART Response VE software
You must activate SMART Response within 30 days of installation.
g To activate SMART Response VE software
Click the SMART Response icon in the Windows notification area or Mac menu bar, and
1.
then select Check for Updates and Activation.
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The SMARTProduct Update dialog box appears and displays the time remaining in your
software's evaluation period.
N N O T E
If your SMART Response software is already activated, the Status (Days Left) column
shows Activated beside SMART Response.
2. Click Activate.
3. Type your product key in the text box, select the I accept check box, and then click Next.
N N O T E
If you don't have a software license, contact your authorized local reseller through
smarttech.com/where.
Selecting how students answer questions
Students can answer questions using one of these options:
l SMART Response / Senteo clickers
l SMART Response PE clickers
l SMART Response LE clickers
l SMART Response XE clickers
l SMARTNotebookSE software on student devices
l SMART Response VE using Internet enabled devices
l Multiple SMART Response devices, optionally including SMART Response VE
Each of these options has a corresponding mode in SMART Response software. The first time you
start SMARTResponse software, it prompts you to select the operating mode. Subsequently, you
can select the appropriate mode for the devices in your classroom using the SMART Response
Setup Tool.
N N O T E S
l If you have more than one type of SMART Response responding device in your classroom,
you can choose Multiple SMART Response devices mode, or you can choose the mode that
matches the type of device you’re using, and then use only that type of device while in that
mode.
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l Some question types aren't available in all responding modes. See About question types on
page 45 for more information.
l Students can use SMART Response PE, SMART Response LE or SMART Response XE
clickers, SMARTNotebookSE (SMART Response CE) or Internet enabled devices
(SMART Response VE) while SMART Response is in Multiple SMART Response devices
mode, but there are some limitations. See Multiple SMART Response devices mode
limitations on the next page for more information.
g To open the SMART Response Setup Tool on a Windows computer
1. Close SMART Notebook software and Teacher Tools if they're running.
Click the SMART Response icon in the Windows notification area or Mac menu bar, and
2.
then select Setup Tool.
The SMART Response Setup Tool window opens.
g To open the SMART Response Setup Tool on a Mac computer
1. Close SMART Notebook software and Teacher Tools if they're running.
Click the SMART Response icon in the Windows notification area or Mac menu bar, and
2.
then select Setup Tool.
The SMART Response Setup Tool window opens.
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g To select how students answer questions
1. Open the SMART Response Setup Tool.
2. Select one of the following options:
o
SMART Response LE
o
SMART Response XE
o
SMART Response VE
o
Multiple SMART Response devices
o
Include SMART Response VE
o
SMART Response PE
o
SMART Response / Senteo
o
SMARTNotebookSE
N N O T E S
o
Classes that are running stop automatically.
o
The SMARTNotebookSE option isn't currently available for Mac OS X operating
system software.
3. Click OK.
A message appears stating that your setup has changed. If you switch to SMART Response
VEor Multiple SMART Response devices mode, a message appears asking you to accept the
terms of use. Click I Accept.
When you start SMART Response software, your students can answer questions using the
device(s) you selected in step 2.
Multiple SMART Response devices mode limitations
In addition to using any available SMART Response clickers, students can use
SMARTNotebookSE software (SMART Response CE) or Internet enabled devices (SMART
Response VE) while SMART Response is in Multiple SMART Response Devices mode. This can be
particularly useful if you have a variety of responding devices in your class.
I I M P O R T A N T
You must be licensed to use all the devices you want to use in Multiple SMART Response Devices
mode. See Activating SMART Response software on page 15.
Why don't I use Multiple SMART Response devices mode all the time?
When in Multiple Devices mode, SMART Response software features are limited to those that all
modes share.
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The following are examples of limitations when in Multiple SMART Response devices mode:
l Students are unable to answer text questions.
l Students are unable to answer SMART Response XE math expression questions.
l Students can only answer the first question of an assessment when they use SMART
Response LE clickers.
l Students are unable to answer multiple answer or mathematics questions when they use
SMART Response LE clickers.
Starting SMARTResponse LE software the first
time
You can use SMARTResponse LE in two modes: Anonymous mode and Sign-in mode. See About
Sign In and Anonymous modes on page 62 for information about the operating modes..
Before you can use SMARTResponse LE in your classroom in Anonymous mode, you must
l assign a classroom name to the receiver, which you can do by creating a .teacher file, or by
starting an assessment in SMARTNotebook software.
l pair the students' clickers with the SMARTResponse receiver.
To use SMARTResponse LE in Sign-in mode, in addition to the above, you must
l assign clicker IDs to each student’s clicker (which you can do when you pair the clickers with
the receiver).
l create a class with a class list containing the clicker IDs.
N N O T E S
l You’re unable to assign a classroom name while you install SMARTResponse software.
You can create a classroom name only after the software is installed and Teacher Tools
starts for the first time.
l If you created a .teacher file on another computer, you can copy it to your computer and open
it instead of creating a new file.
Pairing student clickers
I I M P O R T A N T
You must connect the receiver and start a class before you can pair the clickers with the receiver.
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g To pair clickers with the SMARTResponse receiver
1. If a class isn’t running, start Teacher Tools. See Starting Teacher Tools on page 23.
Teacher Tools appears.
2. Select Anonymous Mode, and then click Start Class.
The receiver’s Power light flashes and then turns solid green. The receiver’s Transmit light
flashes green.
3. Press the clicker's Power and Menu buttons simultaneously for two seconds.
Teacher Mode appears on the screen.
4. Using the clicker’s Up and Down buttons, select Scan & Pick, and then press Enter.
The clicker searches for available classrooms.
5. Use the clicker’s Up and Down buttons to select your class from the list, and then press
Enter.
If your connection is successful, a “Paired With RCV” message appears.
6. Use the Up and Down buttons to select Exit, or hold down the clicker’s Power button to turn
off the clicker.
7. Repeat steps 3 through 6 for the rest of your clickers.
You’re now ready to start a class and ask questions in Anonymous mode. See Asking instant
questions on the next page to ask single questions, or see Adding questions using the Insert
Question wizard on page 47 to create assessments.
Assigning clicker IDs
Before your students can connect and use their clickers, you must program each student’s clicker
with a unique clicker ID number. When your students connect to a class, SMART Response
software checks their clicker ID's against the class list to determine whether they are valid members
of the class.
If their clicker IDs aren't in the class list, the clickers don't connect.
g To program clicker IDs into the clickers
1. If the clicker is turned on, press the clicker's Power button to turn it off.
2. Press the clicker's Power and Menu buttons simultaneously.
Teacher Mode appears on the clicker’s screen.
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3. Use the Up and Down buttons to scroll to Clicker ID, and then press Enter.
4. Use the Up and Down buttons to select a unique number between 1 and 199, and then press
the Menu button.
I I M P O R T A N T
Each clicker's ID must be unique and must correspond to the student’s clicker ID in your
class list. See Creating a class list on page 28 for information.
5. Use the Up and Down buttons to scroll to Exit, and then press Enter.
The clicker starts and is ready to use.
6. Repeat steps 1 to 5 for every clicker in your class.
Asking instant questions
Use the Instant Question feature to introduce the SMART Response interactive response system to
your students. Instant questions are individual questions you ask spontaneously—they aren't part of
an assessment. When you use the Instant Questions feature, you’re unable to type a question or
assign a correct answer.
You can ask an instant question verbally, write or type it on an interactive whiteboard and add objects
directly onto the SMART Notebook page.
N N O T E
Ensure that you start your class and that all students are connected before you ask an instant
question.
g To ask individual questions using the Instant Question feature
Click the SMART Response icon in the Windows notification area or the Mac menu bar,
1.
and then select Open Notebook Software.
A blank SMART Notebook page appears.
Click the Insert Question icon on the toolbar.
2.
T T I P
If Insert Question isn't on the toolbar, you can right-click the toolbar and add it.
3. Click one of the Instant Question buttons.
The Instant Question dialog box appears asking whether you want to insert the question on this
page or on a new page.
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4. Select one of the options.
T T I P
If you want to use the same option by default, select the Always perform this action
option. You can change the default in the Preferences menu.
A SMART Notebook page appears showing the possible answers to the question. The
Response tab changes to Single Question, and the Progress button is selected.
The question starts automatically and appears on the student's display.
N N O T E
If you haven't started a class, a message appears asking you to select a class. Select a
class, and then click Start Class.
5. Present your question to the class.
6. After all students answer the question, click Stop this question.
To save the results, click Save .
7.
To add another question without clearing the results of the previous question, don't click Clear,
and then repeat steps 2 to 6.
Setting up Teacher Tools
With Teacher Tools, you can
l check the status and performance of the receivers, clickers and students.
l select Sign In mode or Anonymous mode of operation.
l manage class lists.
l start classes so that students can sign in.
When you open Teacher Tools for the first time, you create a SMART Teacher file. You can later edit
the SMART Teacher file and adjust the privacy options.
Starting Teacher Tools
When you start Teacher Tools for the first time, it opens to the Welcome to Teacher Tools view where
you can create a SMART Teacher file, manage class lists, generate class or student performance
reports and perform many other tasks.
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l If this is the first time you're starting SMARTResponse software in LE mode, see Starting
SMARTResponse LE software the first time on page 20 for information.
g To start Teacher Tools
Click the SMART Response icon in the Windows notification area or Mac menu bar, and then
select the icon below the Teacher Tools heading.
Teacher Tools appears in Gradebook view.
N N O T E
If SMARTNotebook software is open, you can also start Teacher Tools by selecting Response >
Teacher Tools.
Starting Teacher Tools in CE mode using SMARTSync Class List Server
When SMARTResponse software is in CE mode (using SMART Notebook SE software) and
connected to a SMARTSync Class List Server, and you start Teacher Tools, a Welcome dialog box
appears. You can select one of the teacher names in the dialog box to load the Administered
Teacher's class information into Teacher Tools. See Using SMARTSync Class List Server class
lists on page 34 for more information.
Creating a SMART Teacher file
If you want to save all of your class lists and assessment results, you need to create a SMART
Teacher file. Your SMART Teacher file also enables your students to find and connect to your
classes when they connect in Sign In mode.
If you need to, you can create additional SMART Teacher files after you create the initial one.
g To create a SMART Teacher file the first time you use SMART Response software
Click the SMART Response icon in the Windows notification area or Mac menu bar, and
1.
then select the icon below the Teacher Tools heading.
The Welcome to Teacher Tools wizard appears.
N N O T E
The wizard appears only if you haven't created a SMART Teacher file.
2. Type your name and other information in the text boxes. The Save button is unavailable until
you provide all the required information.
3. Click Save.
A Save As dialog box appears.
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