Smarttech SMART Board 8055i, SMART Board 8055ie-SMP, SMART Board 8055i-SMP User Manual

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SMARTBoard® 8055i, 8055i-SMP and 8055ie-SMP

Interactive flat panels

User’s guide

Product registration

If you register your SMART product, we’ll notify you of new features and software upgrades.

Keep the following information available in case you need to contact SMARTSupport.

Serial number:

Date of purchase:

FCC warning

This equipment has been tested and found to comply w ith the li mits for a Class A digital device, pursuant to Part 15 of the US Federal Communications Commissi on Rules. These lim its are designed to provide r easonable protection against harmful interference whenthe equipm ent is oper ated in a commercial environment. This equipment generates, uses andcan radiate radio frequency energy and, if not installedand usedin accordance w ith the manufacturer’s instructions, may cause har mful interference to radio comm unications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user w ill be requir ed to correct the interference at his own expense.

Trade-mark notice

SMARTBoard, SMART Ink, SMARTNotebook, SMARTMeetingPro, DViT, SMARTGoWire, sm arttech, theSMART logo and all SMART taglines are trademarks or registered trade-marks of SMARTTechnologiesULC in the US and/or other countries. Mac and Macintosh are trade-marks of Apple Inc.,registered in the US and other countries. Windows is either a register ed trade-m ark or a trade- mark of Mi crosoft Corporation in the US and/or other countries. All third-party product and company names may be trade-marks of their respective owners.

© 2012 SMARTTechnologiesULC. All rights r eserved. No part of this publication may be reproduced, transmitted, transcr ibed, storedi n a retrieval system or translated into any l anguage in any form by any means without theprior written consent of SMARTTechnologiesULC. Information in this m anual is subject to change without notice anddoes not represent a commi tment on the part of SMART.

Patent No. US6320597; US6326954; US6741267; U S6803906; US6947032; US6954197; U S6972401; US7151533; US7236162; U S7411575; US7619617; US7643006; US7692625; US7755613; US7757001; USD612396; US6563491; U S6829372; US7880720; USD612396;USD616462; USD617332; and USD636784. Other patents pending.

06/2012

Important information for your interactive flat panel

W A R N I N G

l Failure to follow the installation instructions sent with your SMART product could result

in personal injury and product damage which may not be covered by your warranty.

l Do not open or disassemble the SMART product. You risk electrical shock from the high

voltage inside the casing. Opening the casing also voids your warranty.

l Do not stand (or allow children to stand) on a chair to touch the surface of your SMART

product. Rather, mount the product at the appropriate height.

l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

l If your SMART product requires replacement parts, make sure that the service

technician uses replacement parts specified by SMARTTechnologies or parts with the

same characteristics as the original.

l Ensure that any cables extending across the floor to your SMART product are properly

bundled and marked to avoid a trip hazard.

l Do not insert objects inside the cabinet ventilation holes, because they could touch

dangerous voltage points and cause electric shock, fire or product damage which may

not be covered by your warranty.

l Do not place any heavy objects on the power cable. Damage to the cable could cause

shock, fire or product damage which may not be covered by your warranty.

l Useonly extension cords and sockets into which this product’s polarised plug can be

fully inserted.

l Use the power cable provided with this product. If a power cable is not supplied with this

product, please contact your supplier. Use only power cables that match the AC voltage

of the power outlet and that comply with your country’s safety standards.

l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass

fragments with care when disposing of them.

l Do not move or mount the interactive flat panel by connecting rope or wire to its handles.

Because the interactive flat panel is heavy, rope, wire or handle failure could lead to

personal injury.

l Use only VESA®-approved mounting hardware.

I M P O R T A N T I N F O R M A T I O N F O R Y O U R I N T E R A C T I V E F L A T P A N E L

l Disconnect all power cables for your interactive flat panel from the wall socket and seek

assistance from qualified service personnel when any of the following occurs:

The power cable or plug is damaged

Liquid is spilled into the interactive flat panel

Objects fall into the interactive flat panel

The interactive flat panel is dropped

Structural damage such as cracking occurs

The interactive flat panel behaves unexpectedly when you follow operating

instructions

C A U T I O N

l Before you clean your SMART product, shut down or disconnect the computer.

Otherwise, you may scramble the desktop icons or inadvertently activate applications

when you wipe the screen.

l Avoid setting up and using the SMART product in an area with excessive levels of dust,

humidity and smoke.

l Make sure that an electrical socket is near your SMART product and remains easily

accessible during use.

l For SMARTBoard 8055ie-SMPinteractive flat panel only: The external power supply

needs to meet the Limited Power Source (LPS) requirements of CSA/UL/IEC/EN 60950-

1, when required.

l This SMART product should be used only with European TN and TT power distribution

systems.

It is not suitable for older, IT-type power distribution systems found in some European

countries. "This system (IT-type) is widely used isolated from earth, in some

installations in France, with impedance to earth, at 230/400V, and in Norway, with

voltage limiter, neutral not distributed, at 230V line-to-line." (IEC 60950:1999)

Contact qualified personnel if you’re uncertain of the type of power system available

where you’re installing your SMART product.

l You must connect the USB cable that came with your SMARTBoard® interactive flat

panel to a computer that has a USB compliant interface and that bears the USB logo. In

addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear

the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950.This is for operating safety

and to avoid damage to the SMARTBoard interactive flat panel.

Contents

Important information for your interactive flat panel i

Chapter 1: About your interactive flat panel 1

Feature highlights 2 Interactive flat panel components 3

Chapter 2: Installing your interactive flat panel 9

Environmental requirements 9 Wall-mounting your interactive flat panel 10

Chapter 3: Connecting computers and peripheral devices 13

Installing the speakers 14 Connecting a room control system 15 Connecting computers to your interactive flat panel 16 Connecting to power and computer 1 17 Installing computer 2 connection 18 Disabling the USB port on the side terminal panel 19 Connecting peripheral devices to your interactive flat panel 20

Chapter 4: Installing SMART software 21

Installing SMARTMeetingPro software 21 Installing SMARTNotebook software 22

Chapter 5: Using your interactive flat panel 23

Turning your interactive flat pane on and off. 24 Understanding presence detection 25 Using the infrared remote control 26 Getting started with your SMARTBoard interactive flat panel 30 Playing audio files on your interactive flat panel 41 Using the USB port 42

Chapter 6: Using guest laptops with your interactive flat panel 43

Connecting a guest laptop 43 Using a SMARTGoWire cable 44 Connecting computer 2 46

Chapter 7: Maintaining your interactive flat panel 47

Updating your SMART software and firmware 47 Calibrating your interactive flat panel 50 Orientating your interactive flat panel 51 Replacing a pen nib 51 Cleaning the screen 52 Cleaning the presence detection sensors 52

iii

C O N T E N T S

Cleaning the camera windows and reflective tape 53 Maintaining ventilation 53 Preventing condensation 54 Checking the interactive flat panel installation 54 Removing your interactive flat panel 54 Transporting your interactive flat panel 56

Chapter 8: Troubleshooting for your interactive flat panel 57

Resolving image issues 57 Resolving touch control and digital ink issues 61 Resolving audio issues 64 Resolving remote control issues 65 Troubleshooting presence detection 65 Resolving issues using the SMART Connection Wizard 67 Resolving issues using SMART Board Diagnostics 67

Appendix A: Adjusting video settings with the on-screen display menu 69

Changing settings in the OSD menu 69 Main menu settings 70

Appendix B: Hardware environmental compliance 75

Waste Electrical and Electronic Equipment regulations (WEEE directive) 75 Restriction of Certain Hazardous Substances (RoHS directive) 75 Batteries 75 Packaging 75

Index 77

Chapter 1

Feature highlights 2

Commercial-grade, touch-enabled flat panel 2 Elegant, sophisticated design 2 Software 2 Presence detection 2 Dual sketch capabilities 2 SMARTInk™ 2 Touch and gestures 3 Durable surface 3

Interactive flat panel components 3

Front view 3

LCD screen 3 Presence detection 3 Camera and reflective tape channel 4 Pen and eraser holders 4 Colour select module 4 Front control panel 5 Infrared remote control 5

Left side view 6

Menu control panel 6 USB port 6 Side terminal panel 6

Back view 6

Bottom terminal panel 7 Inside terminal panel 8 Speaker wire connections 8

C H A P T E R 1

About your interactive flat panel

Feature highlights

Commercial-grade, touch-enabled flat panel

Your SMARTBoard 8055i interactive flat panel features SMART’s proprietary DViT® (Digital

Vision Touch) technology on an LCD screen which enables you to select, write and erase on the

interactive surface. It enables you to do everything that you can do at your computer—open and

close applications, conference with others, create new documents or edit existing ones, visit

websites, play and manipulate video clips and more—just by touching the interactive surface.

Two users can also draw on the interactive surface at the same time and you can use an array of

gestures within applications.

Elegant, sophisticated design

The professional design and crisp, eye-catching visuals of the SMARTBoard 8055i interactive

flat panel make it perfect for any high-end workspace.

Software

To use all the features of your interactive flat panel described in this guide, go to

smarttech.com/downloads and ensure that you have the latest version of SMART software and

SMART Product Drivers installed on your computer.

Presence detection

The interactive flat panel has two presence detection sensors on its frame that can detect people

up to 5m (16') away. When the sensors detect people in the room, the interactive flat panel turns

on. When the sensors no longer detect people in the room, the interactive flat panel turns off.

Dual sketch capabilities

Two people can each pick up a pen and draw on the interactive surface at the same time,

providing a higher degree of interactivity.

SMARTInk™

SMARTInk enables you to write and draw in digital ink over open applications, files, folders,

websites and any other open window on your computer. When you write outside the open

windows on your computer, a SMARTInk Note appears and you can write inside the note.

When you open an application that has its own ink tools, you can turn off SMARTInk and then

use the application's ink tools to write in the content.

For more information, see the SMARTInk user’s guide for Windows® operating systems

(smarttech.com/kb/170191) or SMARTInk user's guide for MacOSX operating system software

(smarttech.com/kb/170192).

C H A P T E R 1

About your interactive flat panel

Touch and gestures

You can perform mouse functions with your finger and write and erase digital ink with a pen tray

pen or the eraser. The object awareness feature enables you to pick up a pen and then write,

select or erase without replacing the pen.

Durable surface

The SMARTBoard 8055i interactive flat panel features a hardened glass screen.

Interactive flat panel components

Front view

The front of your interactive flat panel includes the LCD screen, the cameras and reflective tape

channel, sensors for presence detection, the pen holders with the pens, the eraser holder with an

eraser and the colour select module.

LCD screen

The screen is 133cm W x 82cm H (52 3/8" × 32 5/16"), with a 140cm (55") diagonal, 16:9 format.

For information on cleaning your LCD screen, see Cleaning the screen on page 52.

Presence detection

The interactive flat panel has two presence detection sensors on its frame that can detect people

up to 5m (16') away.When the sensors detect people in the room, the interactive flat panel turns

on.When the sensors no longer detect people in the room, the interactive flat panel turns off.

For information on cleaning your sensors, see Cleaning the presence detection sensors on page

52.For more information on presence detection settings, see Proximity control settings on page

72.

C H A P T E R 1

About your interactive flat panel

N O T E

If ECOSTANDBY is enabled, presence detection functionality is limited.For more information,

see Setup settings on page 72

Camera and reflective tape channel

The interactive flat panel screen is bordered by a channel that contains reflective tape. Each

corner has a camera that tracks finger and pen positions across the screen.For information on

cleaning your camera windows and reflective tape, see Cleaning the screen on page 52.

C A U T I O N

l Do not damage or remove the reflective tape. l Keep the reflective tape dry.

I M P O R T A N T

l Do not attach items such as adhesive notes to the screen because they will interfere

with the cameras.

l Do not place anything in the channel because it will interfere with the cameras.

Pen and eraser holders

The bottom bezel contains magnetic holders for two pens and an eraser. Removing a pen or the

eraser from the holders activates it and enables you to either draw or erase digital ink.

C A U T I O N

When returning the pen or eraser to the magnetic holder, ensure that it is centred on the holder

to prevent the pen or eraser from falling and potentially being damaged.

Colour select module

The colour select module enables you to access the help function, open the on-screen keyboard,

select pen colour, activate the right-click and orientate the interactive flat panel.

C H A P T E R 1

About your interactive flat panel

Front control panel

The front control panel contains the volume control, mute, input and power buttons, as well as the status light and infrared remote control sensor.

I M P O R T A N T

Do not cover or block this area or you could have reduced use of the infrared remote control.

In normal use

The volume, mute and input buttons

are blue.

The power button is green.

The status light is green.

For information on diagnosing issues using the front control panel lights, see

Diagnosing blank screen issues using the front control panel lights on page 57.

Infrared remote control

The infrared remote control enables you to turn on and turn off your interactive flat panel, change

the input source, adjust the volume, access the on-screen menu and more.For more information

on the infrared remote control, see Using the infrared remote control on page 26.

C H A P T E R 1

About your interactive flat panel

Left side view

The left side of your interactive flat panel has

the menu control panel and the side terminal

panel.

Menu control panel

The menu control panel enables you to access the on-screen display menu to adjust display and

audio settings.For more information on the on-screen display menu, see Adjusting video settings

with the on-screen display menu on page 69.

USB port

The USB port takes a USB type A connector, such as a USB memory drive.For more information

on this port, see Using the USB port on page 42.

N O T E

You can disable this USB port so that a computer cannot access it.For instructions, see

Disabling the USB port on the side terminal panel on page 19.

Side terminal panel

The side terminal panel has USB and HDMI ports for connecting a guest laptop.For more

information on the side terminal panel, see Connecting a guest laptop on page 43.

Back view

The back of the interactive flat panel includes the bottom terminal panel, the inside terminal panel

and the speaker wire connections.

I M P O R T A N T

Connect all required cables before you wall-mount your interactive flat panel. Some connectors

could be inaccessible after wall mounting.

C H A P T E R 1

About your interactive flat panel

Bottom terminal panel

The bottom terminal panel contains the main power switch and several connections, including

both touch control connections and connections for auxiliary input and output devices, such as

DVD players, Blu-ray™ players and VCRs.

C A U T I O N

The AC power socket is designated for a component of the SMART Board 8055ie-SMP

interactive flat panel with appliance.See Replacing the appliance on your SMART product

(FRU - Appliance - SB8) (smarttech.com/kb/170062).

C H A P T E R 1

About your interactive flat panel

Inside terminal panel

The inside terminal panel is on the left side of the interactive flat panel and contains the touch control USB connections and the room control input and output.

Speaker wire connections

The speaker wire connections are located in the bottom terminal panel.

Chapter 2

panel

Environmental requirements 9 Wall-mounting your interactive flat panel 10

Important mounting considerations for trained installers 11 Choosing a mounting location 11 Choosing a mounting height 12

You need a team of professional installers to install your SMARTBoard 8055i interactive flat

panel.

This chapter provides additional considerations and details for installing your interactive flat

panel.

I M P O R T A N T

Because the ports might not be accessible after wall-installation, consider connecting cables

for speakers, computers and peripheral devices whilst the interactive flat panel is still in its

packaging or is suspended from a lifting device.For more information, see Connecting

computers and peripheral devices on page 13.

Environmental requirements

Before installing your interactive flat panel, review the following environmental requirements.For

more detailed information, see SMART Board 8055i and 8055i-SMPinteractive flat panel

specifications (smarttech.com/kb/170179) or SMART Board 8055ie-SMPinteractive flat panel

with appliance specifications (smarttech.com/kb/170178).

Environmental requirement Parameter

Power requirements 0.8A to 1.8A at 100V to 240V AC, 50 Hz to 60 Hz

Power consumption at 25ºC

(77ºF)

Operating temperature 5°C to 35°C (41°F to 95°F)

Typically up to 148 W (brightness at 80% and volume at 50),

maximum 178 W (brightness and volume at maximum)

Storage temperature -20°C to 60°C (-4°F to 140°F)

C H A P T E R 2

Installing your interactive flat panel

Environmental requirement Parameter

Humidity 5% to 80% relative humidity, non-condensing

Ventilation Maintain a 10cm (4”) ventilation area around your interactive

flat panel to enable its cooling fans to operate. Do not store or

operate your interactive flat panel in dusty environments

because dust could interfere with the product’s ventilation and

cooling.

Water and fluid resistance l Intended for indoor use only. Doesn’t meet any salt-

spray or water ingress requirements.

l Don’t pour or spray liquids directly onto the interactive

flat panel or any of its sub-components. These liquids

might get into areas where they could damage

sensitive electronic components.Refer to page 52 for

detailed instructions on cleaning your interactive flat

panel.

Wall-mounting your interactive flat panel

Use a team of trained, professional installers to install your interactive flat panel.

W A R N I N G

l Improper installation can result in personal injury or product damage.

l Your interactive flat panel weighs 44.5kg (98 lb). Refer to local building regulations to

ensure that your installation area can support this weight.

C A U T I O N

Do not allow the weight of the interactive flat panel to rest on the colour select module because

it is not designed to support product weight. Attach other components whilst the interactive flat

panel is either still in its packaging or suspended from a lifting device to prevent the weight of

the interactive flat panel from damaging the colour select module.

I M P O R T A N T

l Save all product packaging so that it is available if you need to transport your interactive

flat panel.If your original packaging is not available, you can purchase new product

packaging from your authorised SMART reseller (smarttech.com/where).

l Attach the speakers and connect the speaker wires to the interactive flat panel before

you wall-mount it.For more information, see Installing the speakers on page 14.

C H A P T E R 2

Installing your interactive flat panel

Important mounting considerations for trained installers

Consider the following when mounting the interactive flat panel on a wall:

ll Plan your workflow to include cabling because some cable connection points might not be

accessible after installation.

l Carry and lift the interactive flat panel by gripping the handles and sides.

l To mount the interactive flat panel on a wall, you require a standard VESA 600 mm × 400

mm compatible wall mount bracket (not included). The wall mount bracket must have

minimum depth of 14 mm to ensure sufficient space for the speakers.

l Use M8 screws to fasten the wall bracket. The screws must be 14–15 mm long plus the

thickness of the bracket and the washer.

l The recommended fasten force is 11.25–13.75 N·m (99.57–121.70 in-lb. ).

l Refer to the instructions included with the mounting equipment for more detailed

information.

Choosing a mounting location

Consider the following when you select a location for the interactive flat panel:

l The wall must be strong enough to support the interactive flat panel and the mounting

equipment. The interactive flat panel weighs 44.5kg (98lb).

l Do not install the interactive flat panel in a location where a door or gate could hit it.

l Do not install the interactive flat panel in an area where it will be subjected to strong

vibrations or dust.

l Do not install the interactive flat panel near where the main power supply enters the

building.

l Ensure adequate ventilation or provide air conditioning around the interactive flat panel so

that heat can flow away from the unit and the mounting equipment.

C H A P T E R 2

Installing your interactive flat panel

l If you mount the interactive flat panel in a recessed area, leave at least 10cm (4") of space

between the interactive flat panel and the recess walls to enable ventilation and cooling.

Choosing a mounting height

Consider the general height of your user community when your choose the mounting height for

the interactive flat panel.

Chapter 3

peripheral devices

Installing the speakers 14 Connecting a room control system 15 Connecting computers to your interactive flat panel 16

Interactive flat panel touch control and video input connections 16

Connecting to power and computer 1 17

Computer 1 connection diagram 17

Installing computer 2 connection 18

Computer 2 connection diagram 18 Disabling the USB port on the side terminal panel 19 Connecting peripheral devices to your interactive flat panel 20

Bottom terminal panel 20

This chapter includes information on connecting your interactive flat panel to computers and other

peripheral devices.

I M P O R T A N T

Because the cable connection points might not be accessible after wall-mounting, consider

connecting these devices before wall-mounting your interactive flat panel.

C H A P T E R 3

Connecting computers and peripheral devices

Installing the speakers

Your interactive flat panel comes with two 15 W speakers.

g To install the speakers

1. Attach the speakers to the speaker mounting holes on the side of the interactive flat panel

with the screws included.

2. Connect the speaker wires to the speaker wire connections on the bottom terminal panel.

3. Run the speaker wire for the left speaker (when viewed from the back of the interactive flat

panel) below the bottom terminal panel and secure it with the small clamps included.

C H A P T E R 3

Connecting computers and peripheral devices

Connecting a room control system

You can control your interactive flat panel from a room control system.

g To connect your interactive flat panel to a room control system

Connect an RS-232 cable from the room control input on the inside terminal panel of the

interactive flat panel to the serial output on your computer or room control system.

I M P O R T A N T

Do not use a null modem cable. Use only a standard RS-232 cable.

For more information about setting up and programming a room control system, see

Remotely managing your SMARTBoard 8055i interactive flat panel

(smarttech.com/kb/170189).

C H A P T E R 3

Connecting computers and peripheral devices

Connecting computers to your interactive flat panel

You can connect up to three computers simultaneously to your interactive flat panel:

l Computer 1 (an installed room computer) connected to USB 1 and VGA1

l Computer 2 (a guest computer) connected to USB 2 and VGA2

l A guest laptop connected to USB 3 and HDMI 2 connector

N O T E

This document describes the default USB and video connections.To customise the USB and

video mapping, see Configuring the video and touch input for your SMART Board 8055i

interactive flat panel (smarttech.com/kb/170190).

Interactive flat panel touch control and video input connections

The following table shows which touch control USB connection corresponds with which video

input for each computer connection.

Touch control Video input

Computer 1

Computer 2 USB 2 (inside terminal

Guest laptop

USB 1 (inside terminal panel)

panel)

USB 3 (side terminal panel)

VGA 1 page 17

VGA 2 page 18

HDMI 2 page 43

Installation steps

C H A P T E R 3

Connecting computers and peripheral devices

Connecting to power and computer 1

Computer 1 (the room computer) is the default computer for your interactive flat panel. Connect

this computer to your interactive flat panel with a VGA cable and a USB cable.

Computer 1 connection diagram

g To connect your interactive flat panel to power and computer 1

1. Connect the VGA cable included from computer 1 to the VGA 1 port on the bottom terminal

panel.

2. Connect the USB cable included from the USB 1 port on the inside terminal panel of the

interactive flat panel to a USB port on the computer.

3. Connect the power cable included from the AC IN connector on the bottom terminal panel

to a power socket.

4. Connect the power cable from your computer to a power socket.

5. Turn on your computer.

6. Turn on the main power switch on the bottom terminal panel, and then press the Power

button on the front control panel.

7. Press the VGA 1 button on the remote control.

Press the Input button on the front control panel until the input source is VGA1.

C H A P T E R 3

Connecting computers and peripheral devices

Installing computer 2 connection

You can install cabling that enables you to connect a second computer to your interactive flat

panel from another location in the room, such as on a conference table.By installing this

connection, you make use of connection points that might not be accessible when your

interactive flat panel is wall-mounted.

You need a USB cable and a VGA cable to install the computer 2 connection. You may install

these cables and run them through floors or walls to a nearby table.

Alternatively, your users can connect a laptop to the side terminal panel using the more

accessible USB port and HDMI input.For more information, see Connecting a guest laptop on

page 43.For a diagram of the various computer options, see Connecting computers to your

interactive flat panel on page 16.

W A R N I N G

Ensure that any cables extending across the floor to your SMART product are properly bundled

and marked to avoid a trip hazard.

N O T E

You do not require a laptop to install this cabling.

Computer 2 connection diagram

C H A P T E R 3

Connecting computers and peripheral devices

g To setup the computer 2 connection location

1. Connect a USB cable to the USB 2 port on the inside terminal panel and then run the cable

to the laptop connection location, such as beside the interactive flat panel or on a

conference table.

2. Connect a VGA video cable to the VGA2 interactive flat panel port on the bottom terminal

panel and then run the cable to the computer 2 connection location as above.

3. Bundle and cover the cables as appropriate to avoid a trip hazard.

To connect and use a computer using this installed connection, see Connecting computer 2 on

page 46.

Disabling the USB port on the side terminal panel

You can connect a USB drive or other USB device to the USB port on the side terminal panel of

your interactive flat panel and then access the device from computer 1.For more information, see

Using the USB port on page 42.

You can also disable this USB port so that it doesn’t access any of the computers connected to

your interactive flat panel.

C A U T I O N

Disconnect the power supply for your interactive flat panel before you disable the USB port.

g To disable the USB port

Locate the rectangular cut-out on the back of your interactive flat panel.

C H A P T E R 3

Connecting computers and peripheral devices

Remove the screw securing the cut-out with a Phillips screwdriver. Retain the screw and

2. cut-out.

3. Locate the black jumper connector on the circuit board inside the panel.

4. Pull the black jumper connector off of the circuit board with the pliers.

C A U T I O N

To prevent damage to the circuit board, do not touch the circuit board with the pliers.

I M P O R T A N T

You can install the jumper connector again to enable the USB port.

Connecting peripheral devices to your interactive flat panel

Connect peripheral devices to the bottom terminal panel.

C A U T I O N

The AC power socket is designated for a component of the SMART Board 8055ie-SMP

interactive flat panel with appliance.See Replacing the appliance on your SMART product

(FRU - Appliance - SB8) (smarttech.com/kb/170062).

Bottom terminal panel

g To connect a peripheral device

1. Turn off the interactive flat panel and the peripheral device.

2. Connect the peripheral device’s input cables to the appropriate connectors on the bottom

terminal panel.

N O T E

You can secure these cables with the large clamps included.

3. Turn on the interactive flat panel and then turn on the peripheral device.

Chapter 4

Installing SMARTMeetingPro software 21 Installing SMARTNotebook software 22

I M P O R T A N T

If you already have SMARTMeetingPro software or SMARTNotebook™ collaborative

learning software installed on your computer, ensure that your computer has

SMARTProductDrivers 11 or later installed.For more information, see Updating SMART

Product Drivers on page 49.

You need to install SMART software on the computer that’s connected to your interactive flat

panel in order to use the interactive flat panel. You can install either SMARTMeetingPro

software or SMARTNotebook software.

SMARTBoard 8055i-SMP interactive flat panels also include a SMARTGoWire auto-launch

cable that provides the features of SMARTMeetingPro software without installing the software

on your computer.For more information about using the SMARTGoWire auto-launch cable, see

Using a SMARTGoWire cable on page 44.

N O T E

For laptops that are only occasionally used for your interactive flat panel, you can use a

SMARTGoWire cable instead of installing SMARTMeetingPro software.

Once you install SMARTNotebook software or SMARTMeetingPro software on the computer

that's connected to your interactive flat panel, you have touch control of that computer's desktop.

You can open files, move icons and write or erase digital ink using the pens and eraser included.

Installing SMARTMeetingPro software

You can download and install SMARTMeetingPro software from the SMART website.

I M P O R T A N T

key which is required for activation.

C H A P T E R 4

Installing SMART software

g To downloadSMARTMeetingPro software

1. Go to smarttech.com/downloads.

2. Scroll to the SMARTMeetingPro software section.

3. Click Choose a version and then select the version that you require.

4. Follow the on-screen instructions to save the executable file to your desktop.

g To install SMARTMeetingPro software

1. Double-click the executable file.

2. Follow the on-screen instructions.

Installing SMARTNotebook software

Install SMARTNotebook software from the included DVD (SMARTBoard 8055i interactive flat

panels only) or from smarttech.com/downloads.

I M P O R T A N T

Connect to the Internet before you install SMART software so that you can obtain a software

product key (smarttech.com/registration) and download software updates.

g To install SMARTNotebook software

1. Place the software DVD included in your computer’s DVD tray.

The installation wizard appears.

2. Follow the on-screen instructions. You’ll be prompted to enter your product key.You can

key.

Click the SMART Board icon in the notification area (Windows operating systems) or

the Dock (MacOSX operating system software) and then select Check for Updates and

Activation.

The SMART Product Update window appears.

4. Follow the on--screen instructions to update your SMARTNotebook software to the latest

version.

Chapter 5

Turning your interactive flat pane on and off. 24 Understanding presence detection 25 Using the infrared remote control 26

Installing batteries in the remote control 26 Infrared remote control sensor 27 Infrared remote control buttons 28

Getting started with your SMARTBoard interactive flat panel 30

About SMART Ink 30

SMART Ink Notes 30 SMART Ink Document Viewer 30 SMART Ink Toolbar 30

About your SMART software 31

SMART Product Drivers 31 SMARTNotebook software 31

SMARTMeetingPro software 31 Writing or drawing in digital ink 31 Entering text on the interactive flat panel 31 Changing pen settings 32 Using Locked Ink mode 32 Erasing digital ink 33 Changing eraser settings 34 Manipulating objects 34 Browsing 38

Playing audio files on your interactive flat panel 41 Using the USB port 42

This chapter includes information on how to use your interactive flat panel, turn on and turn off

your interactive flat panel, control your computer by touching the screen, use the remote control

and more.

C H A P T E R 5

Using your interactive flat panel

Turning your interactive flat pane on and off.

g To turn your interactive flat panel on

N O T E

If presence detection is enabled, the interactive flat panel turns on and the welcome screen

appears automatically when people enter the room. Dismiss the welcome screen by touching

the interactive flat panel screen.For more information, see Understanding presence detection

on the next page

1. Turn your computer on.

Press the Power button on the front control panel.

You can also press the POWER ON button on the remote control.

Your computer’s logon screen or desktop appears on your interactive flat panel.

I M P O R T A N T

If the power button light on the front control panel is off, either the interactive flat panel is

not plugged in or the main power switch on the bottom terminal panel is turned off.To find

the main power switch, see Back view on page 6.

g To turn your interactive flat panel off

1. Turn your computer off.

Press the Power button on the front control panel.

You can also press the STANDBY button on the remote control.

N O T E

If presence detection is enabled, the interactive flat panel turns off automatically when

the sensors no longer detect people in the room.For more information on presence

detection settings, see Proximity control settings on page 72

C H A P T E R 5

Using your interactive flat panel

Understanding presence detection

N O T E

If ECOSTANDBY is enabled, presence detection functionality is limited.For more information,

see Setup settings on page 72

The interactive flat panel has two presence detection sensors on its frame that can detect people

up to 5m (16') away.When the sensors detect people in the room, the interactive flat panel turns

on.When the sensors no longer detect people in the room, the interactive flat panel turns off.

For information on cleaning your sensors, see Cleaning the presence detection sensors on page

52.For more information on presence detection settings, see Proximity control settings on page

72.

C H A P T E R 5

Using your interactive flat panel

Using the infrared remote control

The infrared remote control enables you to turn on and turn off your interactive flat panel, change

the input source, change the volume and more. You can also use the remote control to open the

on-screen menu and then change the interactive flat panel’s settings.

If the remote control doesn’t respond, see Resolving remote control issues on page 65.

C A U T I O N

l Do not subject the remote control to strong shock.

l Keep the remote control away from liquids. If it gets wet, wipe it dry immediately.

l Do not expose the remote control to heat or steam.

l Do not open any part of the remote control other than the battery compartment and

picture-in-picture compartment.

I M P O R T A N T

The remote control system does not function when strong light strikes the remote control

sensor or when there is an object between the remote control and its sensor.

Installing batteries in the remote control

Your remote control requires two 1.5V AA batteries.

W A R N I N G

To reduce the risk associated with leaking batteries:

l use only AA type batteries

l do not mix used and new batteries

l orientate the battery’s plus (+) and minus (-) terminals according to the markings found

on the remote control

l do not leave the batteries in the remote control for an extended period

l do not heat, disassemble, short or recharge the batteries, or expose them to fire or high

temperature

l avoid eye and skin contact if batteries have leaked

l dispose of dead batteries and product components in accordance with applicable

regulations

C H A P T E R 5

Using your interactive flat panel

g To install batteries in the remote control

1. Press the tab on the underside of the remote control and then open the cover.

2. Remove the batteries if they are present.

3. Insert two new 1.5V AA batteries in the remote control.Ensure that the + and - markings on

the batteries align with the markings in the remote control.

4. Replace the cover.

Infrared remote control sensor

The infrared remote control sensor is located on the front control panel. It enables you to control your interactive flat panel from an angle of 30º and within a distance of 7m (23') using the included remote control.

I M P O R T A N T

The remote control might not function when the infrared remote control sensor is blocked or when it is in direct sunlight or strong lighting.

C H A P T E R 5

Using your interactive flat panel

Infrared remote control buttons

The remote control enables you to access on-screen menus and

change display and input settings.

Use the remote control’s POWER ON button to turn your interactive

flat panel on and the STANDBY button to turn it off.

Use the remote control’s input buttons to change input sources when

switching between the connected computers.

Number Function Description

POWER ON

STANDBY

Turns your interactive flat panel on

Turns your interactive flat panel off

2 ASPECT Selects picture aspect

STILL Turns the still picture mode on or off

4 Number pad Press buttons on the number pad to set and change

passwords, change channels or to customise or change

settings

5 DISPLAY Turns the on-screen display menu on and off

6 SET Makes selection

87 Left/Right Increases or decreases the adjustment level within the

on-screen display menu

8 AUTO SET UP Enters auto setup menu

9 VOL +/- Increases or decreases audio output level

10 AUDIOINPUT Selects audio input source

11 Input buttons Selects input signal for the interactive flat panel

C H A P T E R 5

Using your interactive flat panel

Number Function Description

12 SLEEP Sets a timer to turn off the interactive flat panel

PIP buttons Not in use

14 OPTION Not in use

15 INPUT Toggles between the different input signals for the interactive

flat panel

16 SOUND Selects artificial surround sound

17 MUTE Mutes audio inputs for your interactive flat panel

18 EXIT Returns to previous menu

19 Up/Down Moves the highlighted area up or down to select items within

the on-screen display menu

20 MENU Turns the menu mode on and off

21 * Not in use

22 PICTURE MODE Selects picture mode

23 MTS Not in use

C H A P T E R 5

Using your interactive flat panel

Getting started with your SMARTBoard interactive flat panel

Using your SMARTBoard interactive flat panel, you can write, draw and erase digital ink,

manipulate objects and browse content on the screen.

About SMART Ink

SMART Ink enables you to write and draw in digital ink over open applications, files, folders,

websites and any other open window on your computer.

You can write over an Internet browser window, highlight content on your screen and write over a

video without pausing the video and without interfering with your ability to interact with the video.

When you move, resize or minimise a window, the ink stays with the window.

You can convert your digital ink notes to text. You can also move, erase and capture your notes

as an image and save it to your SMART software.

When you open an application that has its own ink tools, you can turn off SMART Ink, and then

use the application's ink tools to write.

For more information see SMART Ink for Windows (smarttech.com/SupportInk1Windows) or

SMART Ink for Mac (smarttech.com/SupportInk1Mac) on the SMARTSupport website.

SMART Ink Notes

SMART Ink Notes enable you to write in digital ink anywhere on your desktop. When you write

outside of the open windows on your computer, a SMART Ink Note appears and you can write

inside the note.

SMART Ink Document Viewer

If you’re using a Windows operating system, the SMART Ink Document Viewer enables you to

view your PDF files and to write in digital ink over your files.

SMART Ink Toolbar

If your computer is connected to a SMART interactive product, SMART Ink starts automatically

when you start your computer and the SMART Ink toolbar appears in the title bar of each open

window on your computer.

Use the toolbar to select ink properties for that window and to perform common tasks such as

capturing your notes.

C H A P T E R 5

Using your interactive flat panel

About your SMART software

SMART Ink and SMART Product Drivers are included with SMART Notebook collaborative

learning software and SMART Meeting Pro software.

SMART Product Drivers

SMART Product Drivers enables your computer to detect input from your interactive flat panel.

SMART Ink works with SMART Product Drivers to enable you to write on your screen in digital

ink using your interactive flat panel’s pen or your finger.

N O T E

In most cases, SMART Product Drivers installs automatically when you install your SMART

software.To ensure you have the most recent version of SMARTProductDrivers installed, see

Updating SMART Product Drivers on page 49.

SMARTNotebook software

You can write in SMART Notebook software using your SMART interactive product’s pen or your

finger. The ink becomes part of your .notebook file.For more information, see the

SMARTNotebook software support page for Windows

(smarttech.com/SupportNotebook11Windows) or SMART Notebook software support page for

MacOSX operating system software (smarttech.com/SupportNotebook11Mac).

SMARTMeetingPro software

You can write in SMART Meeting Pro software’s Whiteboard mode using your SMART

interactive product’s pen or your finger. The ink becomes part of your .notebook file.For more

information, see the SMARTMeetingPro support page

(smarttech.com/SupportMeetingPro3Windows).

Writing or drawing in digital ink

Using the pen supplied with your interactive flat panel, you can write or draw digital ink over

SMART software and other programs.

g To write or draw digital ink

1. Pick up the pen.

2. Write or draw on the screen.

T I P

Don’t rest your elbow or the palm of your hand on the screen whilst you’re writing.

Entering text on the interactive flat panel

You can enter text in text boxes on the interactive flat panel using the on-screen keyboard or a

keyboard attached to your computer.

C H A P T E R 5

Using your interactive flat panel

g To enter text

1. Select the area where you want to enter text using your finger or a mouse connected to the

computer.

2. Type on a connected keyboard or on-screen keyboard.

T I P

Press the keyboard button on the interactive flat panel to open the on-screen keyboard.

Changing pen settings

You can change your pen settings, including line size and fill effects.

g To change pen settings

Press the SMART Board icon in the notification area (Windows operating systems) or

the Dock (MacOSX operating system software).

Press the SMART Meeting Pro icon in the notification area.

2. Press SMART Settings.

3. Select Pen and Button Settings in the drop-down list.

Press Black Pen Settings to customise the black pen.

Press Blue Pen Settings to customise the blue pen.

Press Red Pen Settings to customise the red pen.

Press Green Pen Settings to customise the green pen.

The Properties dialogue box appears.

5. Press Line Style.

6. Adjust the colour, thickness, line end and line style.

7. Press Fill Effects.

8. Adjust the transparency.

9. Press Save Tool Settings to save your settings.

10. Optionally, repeat steps 4 to 9 to customise other pens.

11. Press OK to close SMARTSettings.

Using Locked Ink mode

Locked Ink mode enables you to write or draw digital ink using large objects, including eraser-

sized objects.

C H A P T E R 5

Using your interactive flat panel

g To use Locked Ink mode

Press and hold a colour button on the colour select module until the light flashes.

g To end Locked Ink mode

Press any colour button that isn't flashing on your colour select module.

Erasing digital ink

g To erase digital ink

Pick up the eraser and then press the eraser on the screen and move it over the digital ink

that you want to erase.

Using your flattened fist, press the screen and move your hand over the digital ink that you

want to erase.

C H A P T E R 5

Using your interactive flat panel

Changing eraser settings

You can change the eraser size for either a larger or smaller eraser area.

g To change eraser settings

Press the SMART Board icon in the notification area (Windows operating systems) or

the Dock (MacOS operating system software) and then select SMARTSettings.

Press the SMART Meeting Pro icon in the notification area and then select

SMARTSettings.

2. Press SMART Hardware Settings.

3. Select Pen and Button Settings in the drop-down list.

Press Eraser Settings .

5. Select an eraser size.

6. Press OK to save your settings.

7. Press OK to close SMARTSettings.

Manipulating objects

Objects include icons, buttons, links and other components of programs that appear on your

screen. You can manipulate these objects on your interactive flat panel as described below.

g To select or clear the selection of an object

Quickly press and release the object.

N O T E S

This gesture performs a standard mouse click.

This gesture starts programmes if your operating system is set to start

applications on a single click.

C H A P T E R 5

Using your interactive flat panel

g To double-click an object

Quickly press and release the object twice in the same spot.

N O T E

This gesture starts programs if your operating system is set to start applications on a

double-click.

g To right-click or Control-click an object

Press and hold the object.

C H A P T E R 5

Using your interactive flat panel

Using two fingers on the same hand, press and hold the object with your left finger and then

press the screen once with your right finger.

Press the Right-Click button on the pen tray and then press the object.

g To move an object

1. Press and hold the object.

2. Keeping your finger on the screen, slowly move the object.

3. When you reach the position that you want to move the object to, release your finger.

C H A P T E R 5

Using your interactive flat panel

g To resize an object

1. Using one finger on each hand, press the screen at opposite ends of the object.

2. Drag your fingers in opposite directions to enlarge the object.

Drag your fingers toward each other to reduce the object.

g To rotate an object

1. Using one finger on each hand, press the screen at opposite ends of the object.

2. Rotate your fingers in the direction that you want to rotate the object.

C H A P T E R 5

Using your interactive flat panel

3. When you reach the angle that you want to rotate the object to, release your fingers.

Browsing

In addition to manipulating objects, you can browse content on your screen.

g To display the next page

Press the screen and then quickly press again directly to the right of that point.

Quickly flick your finger right across the screen.

C H A P T E R 5

Using your interactive flat panel

g To display the previous page

Press the screen and then quickly press again directly to the left of that point.

Quickly flick your finger left across the screen.

C H A P T E R 5

Using your interactive flat panel

g To zoom in or out

1. Using one finger on each hand, press the screen at opposite ends of the object.

2. Drag your fingers in opposite directions to zoom in.

Drag your fingers towards each other to zoom out.

g To pan horizontally or vertically

1. Using two fingers on the same hand, press and hold the screen.

2. Keeping your fingers on the screen, move up, down, left or right.

C H A P T E R 5

Using your interactive flat panel

3. When you reach the area that you want to view, release your fingers.

Playing audio files on your interactive flat panel

Your interactive flat panel includes two speakers that play audio files or the audio portion of a

video file.

When you play an audio file or a video file on a computer connected to your interactive flat panel,

the file is streamed through the USB connection between your computer and your interactive flat

panel, not through the video connection.

I M P O R T A N T

If your computer uses MacOSX operating system software, you must set the audio output to

USB.

g To switch your Mac computer to USB audio output

Press the Apple menu and then select System Preferences.

2. Press Sound under the Hardware section.

3. Press the Output tab.

4. Select SBID 8055i/USB.

5. Close System Preferences.

C H A P T E R 5

Using your interactive flat panel

Using the USB port

You can connect a USB drive or device to the USB A port on the side terminal panel on your

interactive flat panel, and then access it from computer 1 connected to VGA 1 and USB1.

N O T E

To disable the USBAport on the side terminal panel, see Disabling the USB port on the side

terminal panel on page 19.

g To use the USB port

1. Press the VGA 1 button on the remote control.

Press the Input button on the front control panel until the input source is VGA1.

2. Connect a USB device to the USB port.

3. Use computer 1 to access the content on your USBdevice.

Chapter 6

interactive flat panel

Connecting a guest laptop 43 Using a SMARTGoWire cable 44 Connecting computer 2 46

Connecting a guest laptop

You can connect a guest laptop to the side terminal panel of the interactive flat panel. When a

guest laptop is connected, the laptop’s desktop is displayed on the interactive flat panel and

touch interactivity is enabled.For a diagram of the various computer options, see Connecting

computers to your interactive flat panel on page 16.

I M P O R T A N T

The guest laptop must have SMARTProductDrivers installed. If it does not, you will need to

connect the laptop to the interactive flat panel using a SMARTGoWire cable.If you purchased

an SBID8055i-SMP or SBID8055ie-SMP model, you can use the supplied SMARTGoWire cable to connect your guest laptop to the interactive flat panel.For more information, see Using

a SMARTGoWire cable on the next page.

C H A P T E R 6

Using guest laptops with your interactive flat panel

g To connect a guest laptop

1. Connect an HDMI cable from the guest laptop’s HDMI input to your interactive flat panel’s

side terminal panel.

2. Connect a USB cable from the laptop's USB port to your interactive flat panel’s side

terminal panel.

I M P O R T A N T

The USB A port is for USB devices only. Do not connect the guest laptop to this port.

3. Turn on the laptop.

4. Press the HDMI 2 input button on the remote control.

Press the Input button on the front control panel until the input source is HDMI 2.

g To return to using computer 1

1. Press the VGA 1 button on the remote control.

Press the Input button on the front control panel until the input source is VGA.

Press the Input button on the front control panel until the input source is VGA1.

2. Disconnect the guest laptop from the interactive flat panel if required.

Using a SMARTGoWire cable

Any computer connected to your interactive flat panel requires SMART software. Typically, you

install this software on your room computer so that it’s always ready to use.

However, if you want to connect a laptop that doesn’t have SMARTsoftware installed, you can

connect a SMARTGoWire cable from the laptop to the USB cable for your interactive flat panel.

The SMARTGoWire cable enables you to have touch control of your laptop and use

SMARTMeetingPro software without installing the software on your laptop.

A SMARTGoWire cable is included with SMARTBoard 8055i-SMP and 8055ie-SMP interactive

flat panels.

I M P O R T A N T

Your interactive flat panel supports the SMARTGoWire cable with SMARTMeetingPro

software only. It does not support the SMARTGoWire cable with SMARTNotebook software.

C H A P T E R 6

Using guest laptops with your interactive flat panel

g To use a SMARTGoWire cable

1. Connect a video cable from your interactive flat panel to your laptop.

2. Connect the USB cable from the USB port on your interactive flat panel to your laptop.

3. Change the video input to your laptop's video connection using the remote control or the

front control panel.

4. Disconnect the USB cable from your laptop and then connect it to the SMARTGoWire

cable’s USB A port.

I M P O R T A N T

If the SMARTGoWire cable is not connected to your interactive flat panel through a USB

cable, you have access to SMARTMeetingPro software on your laptop for five minutes,

and then the software closes.

5. Connect the SMARTGoWire cable’s USB connector to your laptop.

The AutoPlay dialogue box appears.

6. Select Start SMART Meeting Pro.

SMARTMeetingPro software starts. You have touch control of your laptop on your

interactive flat panel and can use SMARTMeetingPro software while your laptop is

connected to your interactive flat panel.

g To disconnect a SMARTGoWire cable

1. If required, save your SMARTMeetingPro software file to your laptop. You can save the

file as a .ppt, .pdf or .notebook file.

I M P O R T A N T

You can open a .notebook file on a computer that has SMARTMeetingPro software or

SMARTNotebook software installed or that is connected to a SMART product through a

SMARTGoWire cable only.

Press the SMARTMeetingPro icon in the notification area and then select Exit.

3. Disconnect the SMARTGoWire cable from your laptop and the USB cable.

C H A P T E R 6

Using guest laptops with your interactive flat panel

Connecting computer 2

You can connect a second laptop to the installed USB cable and video cable that is connected to

the back terminal panel of your interactive flat panel.If those cables aren't installed, connect the

laptop to the side terminal panel (see Connecting a guest laptop on page 43).For a diagram of the

various computer options, see Connecting computers to your interactive flat panel on page 16.

I M P O R T A N T

The laptop must have SMARTProductDrivers installed. If it doesn’t, you need to connect the

laptop to the interactive flat panel using a SMARTGoWire cable.If you purchased an

SBID8055i-SMP or SBID8055ie-SMP model, you can use the supplied SMARTGoWire cable to connect your laptop to the interactive flat panel.For more information, see Using a

SMARTGoWire cable on page 44.

g To connect computer 2

1. Place the laptop beside the ends of the cables at the computer 2 connection.

2. Connect the installed USB cable to a USB port on the laptop.

3. Connect the VGA cable connector to the laptop.

4. Turn on the computer.

5. Press the VGA2 button on the remote control.

Press the Input button on the front control panel until the input source is VGA2.

g To return to using computer 1

Press the VGA 1 button on the remote control.

Press the Input button on the front control panel until the input source is VGA1.

Chapter 7

panel

Updating your SMART software and firmware 47

Updating SMART software 47 Updating your interactive flat panel firmware 48 Updating SMART Product Drivers 49

Calibrating your interactive flat panel 50 Orientating your interactive flat panel 51 Replacing a pen nib 51 Cleaning the screen 52 Cleaning the presence detection sensors 52 Cleaning the camera windows and reflective tape 53 Maintaining ventilation 53 Preventing condensation 54 Checking the interactive flat panel installation 54 Removing your interactive flat panel 54 Transporting your interactive flat panel 56

If you properly maintain your interactive flat panel, it will provide years of use.

Updating your SMART software and firmware

To use touch control and digital ink on your interactive flat panel, you require SMARTsoftware on

your computer and up-to-date firmware on your interactive flat panel.

Updating SMART software

Once you have SMARTsoftware installed on your computer, you can check for software updates

with SMART Product Update by selecting Help > Check for Updates in the software or by

browsing to smarttech.com/downloads.

C H A P T E R 7

Maintaining your interactive flat panel

g To check for software updates

1. Start your SMART software program.

2. Click Help > Check for Updates.

I M P O R T A N T

If you do not see the Check for Updates option, contact your network administrator.

3. Click the Update button beside the software that you want to update.

SMART software updates.

I M P O R T A N T

When you update SMARTsoftware on your computer, a firmware update for your interactive

flat panel could download to your computer. The next time you connect your computer to your

interactive flat panel you are informed that there is a firmware update for the processor in the

interactive flat panel.For more information, see Updating your interactive flat panel firmware

below.

Updating your interactive flat panel firmware

C A U T I O N

Only a system administrator should update interactive flat panel firmware.

Your interactive flat panel uses firmware on its processor. Once you have updated SMART

software, a new firmware executable file will be saved on your computer. When you connect a

computer with this file to your interactive flat panel, your interactive flat panel detects this

executable file and then prompts you to run the file to update the firmware.

C A U T I O N

l Only one interactive flat panel can be connected to the computer during the firmware

update process.

l Do not disconnect your interactive flat panel from your computer during the firmware

update process.

l Do not touch your interactive flat panel’s screen or input button during the firmware

update process.

l Do not turn off your computer or your interactive flat panel during the firmware update

process.

C H A P T E R 7

Maintaining your interactive flat panel

g To update your interactive flat panel firmware

1. Ensure your interactive flat panel is connected to your computer.

2. Launch the firmware updater at the following location:

Windows computers: C:\Program Files\SMART Technologies\SMART Product

Drivers\SMARTFirmwareUpdater.exe.

Mac computers: HD\Applications\SMART Product

Drivers\SMARTFirmwareUpdater.app.

3. Follow the on-screen instructions using your computer’s mouse and keyboard. Don’t touch

the interactive flat panel screen.

4. Select the tickbox for the SMART interactive product that you want to update and then

click Next.

A progress bar appears.

N O T E

SC14 refers to the SMARTBoard 8000 series interactive flat panel’s serial controller.

5. When the installation is complete, calibrate your interactive flat panel.See Calibrating your

interactive flat panel on the next page

Updating SMART Product Drivers

To use touch control and digital ink on your interactive flat panel, you require

SMARTProductDrivers 11 or later on your computer.

g To update SMARTProductDrivers

Click the SMART Board icon in the notification area (Windows operating systems) or

the Dock (MacOSX operating system software) and then select Check for Updates and

Activation.

Click the SMART Meeting Pro icon in the notification area and then select Check for

Updates and Activation.

The SMART Product Update window appears.

2. If your version of SMARTProductDrivers is up to date, click OK.

If your version of SMARTProductDrivers needs to be updated, click Update.

3. Follow the on--screen instructions to update SMARTProductDrivers to the latest version.

C H A P T E R 7

Maintaining your interactive flat panel

Calibrating your interactive flat panel

Digital cameras in the corners of the interactive flat panel track the position of the pens, eraser

and your finger on the interactive surface, and then send the information to the SMART software,

which interprets this information as mouse clicks, digital ink or ink removal in the appropriate

location. Calibration determines the position and angles of the cameras to accurately identify the

location of touches on your interactive flat panel.

I M P O R T A N T

If an error message appears while you are calibrating your interactive flat panel, contact

SMART Support (smarttech.com/contactsupport).

g To calibrate yourinteractive flat panel

Press the SMART Board icon in the notification area (Windows operating systems) or

the Dock (MacOSX operating system software).

Press the SMART Meeting Pro icon in the notification area.

2. Select SMARTSettings.

SMARTSettingsappears.

3. Press SMART Hardware Settings.

4. If you have more than one SMART product connected, select the interactive flat panel.

5. Select Advanced Settings from the drop-down list.

6. Press Calibrate.

The calibration screen appears. This can take a few moments.

7. Press the red target with the tip of an interactive flat panel pen. Hold the tip at the centre of

the target until the target turns green and then lift the pen.

The target moves to the next location.

N O T E

You can calibrate a target again by pressing the LEFT ARROW key on your keyboard, or

the Keyboard button or Right-click button on the colour select module.

8. Continue pressing targets until the calibration is complete.

A message appears stating that the calibration was successful and then the orientation

screen appears.

9. Orientate your interactive flat panel.

C H A P T E R 7

Maintaining your interactive flat panel

Orientating your interactive flat panel

When the location of your touch is misinterpreted (a pointer appears a distance from the actual

contact), orientate your interactive flat panel.

g To orientate the interactive flat panel

Press the orientation button on the colour select module.

The orientation window opens.

2. Use an interactive flat panel pen to press the red targets as they appear. Hold the tip of the

pen at the centre of each target and then lift the pen. When you lift the pen, the target

moves to the next orientation point.

I M P O R T A N T

Hold the pen perpendicular to the screen.

3. Continue until you’ve pressed all the targets.

The orientation window closes.

If this doesn’t correct inaccurate touch control, calibrate your interactive flat panel.For more

information, see Calibrating your interactive flat panel on the previous page.

Replacing a pen nib

To prevent damage to your interactive flat panel’s anti-glare coating, replace your pen nib if it

becomes worn.Four replacement pen nibs are included with your pens and you can purchase

additional replacements from your authorised SMART reseller (smarttech.com/where).

g To replace a pen nib

1. Grasp the worn nib on your pen with a pair of pliers and then pull and twist the nib loose.

2. Press the replacement nib into the pen.

C H A P T E R 7

Maintaining your interactive flat panel

Cleaning the screen

Follow these instructions to clean the interactive flat panel screen without damaging its anti-glare

coating or other product components.

C A U T I O N

l Do not use permanent or dry-wipe markers on the screen. If dry-wipe markers are used

on the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth.

l Do not rub the screen with a dense or rough material.

l Do not apply pressure to the screen.

l Do not use cleaning solution or glass cleaner on the interactive flat panel screen, as they

can deteriorate or discolour the screen.

l Avoid touching the silver reflective tape between the screen and the bezel and ensure

that it stays dry. Damage to this strip affects touch interactivity.

g To clean the interactive flat panel screen

1. Shut down your computer and then disconnect the power sources for your computer and

your interactive flat panel.

2. Wipe the screen with a lint-free, non-abrasive cloth.

Cleaning the presence detection sensors

The interactive flat panel has two presence detection sensors on its frame.The sensors should be

inspected annually for dust and should be cleaned if any obvious dust buildup has occurred.

C A U T I O N

Do not use compressed air, water, chemical agents or cleaning agents to clean the sensors.

g To clean the sensors

Gently wipe the sensors using a clean lint-free cloth.

C H A P T E R 7

Maintaining your interactive flat panel

Cleaning the camera windows and reflective tape

The DViT technology in your interactive flat panel uses four cameras in the corners of the frame

and the reflective material between the screen and the bezels. Excessive dust buildup on the

camera windows or reflective tape can impair touch performance.

These areas should be inspected annually for dust and should be cleaned if any obvious dust

build-up has occurred.

C A U T I O N

l Do not use compressed air to clean the camera windows or borders.

l Do not use water, chemicals or cleaning agents.

g To clean the camera windows and reflective tape

1. With a clean lint-free cloth, gently wipe the camera windows in the top corners and the

reflective tape along the top of your interactive flat panel screen using the cloth.

2. Gently wipe the reflective tape along the sides of your interactive flat panel screen.

3. Gently wipe the camera windows in the bottom corners and the reflective strip across the

bottom of your interactive flat panel screen.

Maintaining ventilation

Your interactive flat panel requires ventilation to enable the cooling fans to function. Dust buildup

in the ventilation holes compromises cooling and leads to product failure.

C A U T I O N

Avoid setting up or using your interactive flat panel in an area with excessive levels of dust,

humidity or smoke.

l Clean accessible ventilation holes monthly with a dry cloth.

l Use a vacuum cleaner with a narrow hose end fitting to clear the back ventilation holes

annually. You might have to remove the interactive flat panel from your wall.For more

information on removing your interactive flat panel see Removing your interactive flat panel

on the next page.

C H A P T E R 7

Maintaining your interactive flat panel

Preventing condensation

Your interactive flat panel screen contains layers of glass that can collect condensation,

especially in the following conditions:

l Temperature extremes with high humidity

l Rapid changes in humidity, which can occur when you operate the product near water,

such as a sink, pool, kettle or air conditioner ventilator

l Direct exposure to sunlight

g To evaporate condensation from your interactive flat panel

1. Remove the humidity source from the interactive flat panel, if possible.

2. Adjust the room temperature to normal operating ranges.

3. Turn on the interactive flat panel for 2–3 hours.

If the screen condensation doesn’t evaporate, contact SMART Support

(smarttech.com/contactsupport).

Checking the interactive flat panel installation

Inspect your interactive flat panel installation frequently to ensure that it remains securely

installed.

l Check the mounting location for signs of damage or weakness that can occur over time.

l Check for loose screws, gaps, distortions or other issues that could occur with the

mounting apparatus.

If you find an issue, refer to a professional installer.

Removing your interactive flat panel

To safely remove your interactive flat panel, use two or more professional installers.

I M P O R T A N T

Follow the instructions included with the floor stand or mounting apparatus.

g To remove the interactive flat panel

1. Turn off your interactive flat panel and unplug the power cable from the wall socket.

2. Remove all accessible cables and connectors.

C H A P T E R 7

Maintaining your interactive flat panel

W A R N I N G

Do not move the interactive flat panel by connecting a rope or wire to the handles

on the back. The interactive flat panel can fall and cause personal injury and

product damage.

3. There are two lifting handles on the back of the interactive flat panel, one on each side.

With one person at each end, use one hand each on the handle to support the weight of the

interactive flat panel and the other hand on the upper side to balance it during lifting. The

interactive flat panel weighs about 44.5kb (98 lb) .

4. Lift your interactive flat panel from its mounting location.

C A U T I O N

Do not allow the weight of the interactive flat panel to rest on the colour select

module because it is not designed to support product weight.

Do not leave the interactive flat panel face up, face down or upside down for an

extended period of time as it could cause permanent damage to the screen.

Do not place the interactive flat panel on a sloping or unstable trolley, stand or

table, because the interactive flat panel could fall, resulting in injury or severe

product damage.

C H A P T E R 7

Maintaining your interactive flat panel

Transporting your interactive flat panel

Save your original packaging so that you can repack your interactive flat panel with as much of

the original packaging as possible. This packaging was designed with optimal shock and

vibration protection.If your original packaging isn’t available, you can purchase the same

packaging directly from your authorised SMART reseller (smarttech.com/where).

C A U T I O N

Transport your interactive flat panel only in original or replaced packaging. Transporting your

interactive flat panel without correct packaging voids your warranty and could lead to product

damage.

Chapter 8

interactive flat panel

Resolving image issues 57

Diagnosing blank screen issues using the front control panel lights 57 Resolving poor image quality 59

Resolving touch control and digital ink issues 61 Resolving audio issues 64 Resolving remote control issues 65 Troubleshooting presence detection 65 Resolving issues using the SMART Connection Wizard 67 Resolving issues using SMART Board Diagnostics 67

Checking the camera view 67

This chapter provides you with the information necessary to solve simple issues that can occur

with your interactive flat panel.If issues persist, or aren’t covered in this chapter, contact

SMARTSupport (smarttech.com/contactsupport).

Resolving image issues

Complete the following steps if your interactive flat panel doesn’t display an image correctly or

doesn’t display any image at all.

Diagnosing blank screen issues using the front control panel lights

Use the following troubleshooting table when your computer is turned on, but you don’t see an

image on the interactive flat panel screen.

Begin by looking at the interactive flat panel system status light and the power light in the front

control panel.

Power

light

Off Off The interactive flat panel isn’t

Status

light

Causes Solutions

Connect your interactive flat panel’s

connected to a power source.

power cable to a power outlet (see

page 17).

C H A P T E R 8

Troubleshooting for your interactive flat panel

Power

light

Status

light

Causes Solutions

The main power switch is off. Turn on the main power switch on the

Solid red Off The interactive flat panel is turned

off.

Solid

Red The computer is off. Turn on your computer.

amber or

red

The computer isn’t connected to

your interactive flat panel.

The interactive flat panel isn’t set

to the correct video input source.

terminal panel (see page 6).

Press the power button on the front

control panel or the remote control.

Connect your computer to your

interactive flat panel with the required

cable (see page 16).

Select your computer’s input source (typically VGA 1, VGA 2 or HDMI 2) using the remote control.

Press the Power button until the Input button is blue and then press

the Input source button until your computer’s desktop appears.

Solid

green

Solid

green

Solid

green

Flashing

amber

Flashing

green

Solid

green

The interactive flat panel is

updating firmware.

The interactive flat panel detects

a computer, but SMART Product

Drivers isn’t installed or isn’t

running.(For more information,

see page 61).

The interactive flat panel detects

a computer with SMARTProduct

Drivers installed.

Do not touch the interactive flat

panel.For more information, see page

47.

Install SMART software on your

computer (see page 21) or install a

SMARTGoWire cable (see page 44).

Normal operation.

C H A P T E R 8

Troubleshooting for your interactive flat panel

Resolving poor image quality

Symptom Causes Solution

The image is too

large, too small or

doesn’t

completely fill the

screen.

The screen

resolution is

correct, but the

image is

surrounded by

black bars.

The computer’s video

resolution settings don’t

match your interactive flat

panel’s native resolution.

The computer’s video card

is underscanning the

image.

You have a poor quality

video cable.

You connected two video

cables together.

The interactive flat panel’s native resolution is 1920×1080 at 60Hz.

If your computer can’t support this resolution, consider one of the following 16:9 resolutions as an alternative:

l 1600 × 900 l 1366 × 768 l 1280 × 720

Other resolutions could result in image distortion or black bars around the desktop.

Turn off or adjust the overscan/underscan feature in the video card driver software until the image fits the screen resolution. Refer to your computer’s video card help for more information.

N O T E

If available, select the HDTV setting (ideally 1080p) from your video card driver’s advanced menu. This should provide a pixel-perfect image for your interactive flat panel.

Replace your video cable with a better

1. quality video cable.

Press the AUTO SET UP button on your

2. remote control to reset your interactive

flat panel.

Press MENU on the menu control panel and then select ADJUST > AUTO SETUP in the on-screen display menu using the buttons on the menu control panel.(For more information, see page 69)

Replace your two cables with one longer

1. cable.

Move your computer so that it’s within a single cable length of your interactive flat panel.

Press the AUTO SET UP button on your

2. remote to reset your interactive flat panel.

Press MENU on the menu control panel and then select ADJUST > AUTO SETUP in the on-screen display menu using the buttons on the menu control panel.(For more information, see page 69)

C H A P T E R 8

Troubleshooting for your interactive flat panel

Symptom Causes Solution

The image isn’t

centred on the

screen.

The image is

unstable or

unfocused.

The video connection is

loose.

You have a poor quality

video cable

You connected two video

cables together.

Press the AUTO SET UP button on the remote control.

Press MENU on the menu control panel and then select ADJUST > AUTO SETUP in the on-screen display menu using the buttons on the menu control panel.(For more information, see page 69)

Secure the video cable to both your computer

and your interactive flat panel.

Replace your video cable with a better

1. quality video cable.

Press the AUTO SET UP button on the

2. remote control to reset your interactive

flat panel.

Select MENU > ADJUST > AUTO ADJUST on the menu control panel.(For more information, see page 69.)

Replace your two cables with one longer

1. cable.

Move your computer so that it’s within a single cable length of your interactive flat panel.

Press the AUTO SET UP button on your

2. remote to reset your interactive flat panel.

Press MENU on the menu control panel and then select ADJUST > AUTO SETUP in the on-screen display menu using the buttons on the menu control panel.(For more information, see page 69)

The image is too

light, too dark or

has poor image

quality issues.

Your computer’s video

display card is defective.

You might have incorrect

video settings.

Connect a different computer to your interactive

flat panel. If this improves the image quality,

consider replacing the video card in the original

computer.

Press MENU on the menu control panel and then select PICTURE > AUTO ADJUST in the on-screen display menu using the buttons on the menu control panel.(For more information, see page 69.)

C H A P T E R 8

Troubleshooting for your interactive flat panel

Symptom Causes Solution

There is a

persistent image

on the screen.

Other display

quality issues

An image was displayed for too long.

Turn off your interactive flat panel and leave it turned off for as long as the image was on the screen.

T I P

Use a screen saver to avoid persistent images.

Press MENU on the menu control panel and then select SETUP > FACTORYPRESET in the on-screen display menu using the buttons on the menu control panel.(For more information, see page 69.)

Resolving touch control and digital ink issues

Use the following troubleshooting table if you can see your computer desktop on your interactive

flat panel, but you do not have touch control over the desktop.

For more information, see SMARTInk user’s guide for MacOSX operating system software

(smarttech.com/kb/170192) or SMARTInk user’s guide for Windows operating system

(smarttech.com/kb/170191).

Symptom Causes Solution

When you touch the screen,

no pointer appears and you

can’t move icons. The

status light is red.

The SMARTMeetingPro icon or the

SMARTNotebook icon

doesn’t appear.

The

SMARTProductDrivers

on your computer are

not current.

No USB connection

from the computer to the

interactive flat panel.

Your USB connection

doesn’t correspond with

the selected video input.

SMARTProductDrivers

isn’t installed.

Update your SMARTProductDrivers

(see Updating SMART Product Drivers

on page 49).

Verify your connections (see page 16).

Connect the USB to the correct port

that corresponds to your computer’s

video input.(For more information, see

page 16.)

Download and install SMART software from smarttech.com/downloads.

Connect your computer or laptop to your interactive flat panel with a SMARTGoWire cable.(For more information, see page 44.)

C H A P T E R 8

Troubleshooting for your interactive flat panel

Symptom Causes Solution

The SMARTBoard icon

or SMARTMeetingPro icon

is crossed out in red.

Touch interactivity is slow

or sluggish.

SMART software isn’t

running.

Your computer can’t find

your interactive flat

panel.

Either the SMART

Board Diagnostics

window or SMART

Settings is open.

Your computer is running too many applications.

Your computer doesn’t

meet system

requirements.

You haven’t used a USB

2.0 cable to connect

your interactive flat

panel to your computer.

Open the SMART Product Drivers folder in your list of programs and then select SMART Board Tools.

Start SMART software and then run the

SMART Connection Wizard’s

troubleshooting procedures.

Close the SMART Board Diagnostics

window and the SMART Settings

panel.

Close some open applications.

Upgrade your computer or replace it

with a more powerful computer.

Use a USB 2.0 cable and ensure that it

is connected to a USB 2.0 port on your

computer.

When you touch the screen

the pointer appears in the

wrong location.

You aren’t touching the

screen at right angles.

Your interactive flat

panel isn’t orientated.

Your desktop isn’t

centred on the screen.

For more information, see Touching and

drawing on your SMART Board

interactive whiteboard is Inaccurate

(smarttech.com/kb/131299).

Orientate your interactive flat panel.Press the orientate button on

the colour select module and then

follow the on-screen instructions.(For

more information, see page 51.)

Press the AUTO SET UP button on your remote control to reset your interactive flat panel.

Press MENU on the menu control panel and then select ADJUST > AUTO SETUP in the on-screen display menu using the buttons on the menu control panel.(For more information, see page

69)

I M P O R T A N T

You might have to do this more than once.

C H A P T E R 8

Troubleshooting for your interactive flat panel

Symptom Causes Solution

An area of the screen

doesn’t respond to your

touch or when you draw

digital ink, the lines are

broken.

You try to erase using

something other than the

eraser, but you draw more

digital ink. One of the colour

select button lights is

flashing.

Something is blocking

the cameras.

Something is on the

reflective tape channel.

Your finger or pen is

skipping as you draw.

This is most common on

the upstroke.

Bright lights are

interfering with the

cameras.

Your cameras require calibration, possibly due to temperature change in the room.

You’re in Locked Ink

mode and all objects are

interpreted as pens.

Ensure that nothing is taped to the

screen.

Remove items from the reflective tape

channel.

Use consistent pressure whilst drawing

digital ink.

Close blinds or shades or dim all

halogen lights and LEDs.

Calibrate your interactive flat panel. (See page 50.)

Press a colour select button that isn’t flashing to exit Locked Ink mode.

Remove the eraser from the eraser holder to enable erasing while in Locked Ink mode.

You try to erase with the

eraser, but you draw more

digital ink. You don’t see a

flashing light on the colour

select module.

You’re trying to draw digital

ink, but you see a circle

beneath your pointer and

you’re erasing digital ink.

You’re using an edge of

the eraser.

Your interactive flat

panel is interpreting an

eraser.

Increase the contact area of your

eraser.

Lift other fingers and the heel of your hand from the interactive flat panel whilst you write because the interactive flat panel is interpreting them as an eraser.

Use a smaller pointer, such as the pen.

C H A P T E R 8

Troubleshooting for your interactive flat panel

Resolving audio issues

I M P O R T A N T

Ensure you can see your computer’s desktop and have touch control and digital ink before

using this table. If not, resolve those issues before completing the following steps in the table

below.

Symptom Causes Solution

Sound doesn’t play

when you play a

sound file.

Your computer is muted. Turn off the mute setting.

Your computer’s volume is too low. Turn up the volume on your

computer.

Your interactive flat panel is muted. Turn off the mute setting using

the remote control or the front

control panel.

Your interactive flat panel’s volume is

too low.

The wrong audio input is selected for

the video input.

Your computer uses MacOSX operating system software and is not set to Audio USB output.

Use the remote control to turn up the volume on your interactive flat panel.

Use the volume control on the front control panel.

Select the correct audio

input.Press AUDIOINPUT on

the remote control.

Set your computer’s audio output

to USB.(For more information,

see page 41.)

C H A P T E R 8

Troubleshooting for your interactive flat panel

Resolving remote control issues

Your remote control provides control of your interactive flat panel up to 7m (23') from the front

control panel of your interactive flat panel.

Symptom Causes Solution

The remote control behaves unexpectedly. The front control panel power button light is off.

Your interactive flat panel isn’t receiving power.

You are outside

the range of the

infrared remote

control sensor.

The remote control

batteries need to

be replaced.

The remote control

is damaged.

Ensure that your interactive flat panel is plugged in and that the power switch on the bottom terminal panel is in the ON position.(For more information, see page 6.)

Move to within 7m (23’) and a 30º arc of your

infrared remote control sensor.

Replace the batteries.(For more information, see

page 26.)

Contact your authorised SMART reseller

(smarttech.com/where) to inquire about a

replacement remote control.

Troubleshooting presence detection

The sensors for presence detection can detect when people are within 5m (16') of the interactive

flat panel and automatically turn on or off the interactive flat panel.

Symptom Causes Solution

Your interactive flat

panel isn’t turning on.

The sensors aren’t enabled. Enable presence

detection.See Proximity

control settings on page 72.

There isn’t enough of a temperature

difference between the ambient

temperature and human body

temperature.

You aren’t within 5m (16') of the

interactive flat panel.

Glass, acrylic or other similar material is

between the person and the sensors.

Reduce the room

temperature.

Move closer to the

interactive flat panel or

make bigger motions.

Remove the material.

C H A P T E R 8

Troubleshooting for your interactive flat panel

Symptom Causes Solution

Your interactive flat

panel isn’t turning off

when people have left

the room.

Your interactive flat

panel is turning on after

it has been turned off.

The sensors aren’t enabled. Enable presence

detection.See Proximity

control settings on page 72.

There isn’t enough of a temperature

difference between the ambient

Reduce the room

temperature.

temperature and human body

temperature.

The re-enable time is too short for you to exit the room before the sensors start detecting motion again.

Increase the RE-ENABLETIME

setting.See Proximity

control settings on page 72.

There isn’t a large enough temperature

difference between the ambient

Reduce the room

temperature.

temperature and human body

temperature.

Sunlight is hitting the sensors. Close any blinds or

shades.

Glass, acrylic or other similar material is

Remove the material.

between the person and the sensors.

Your interactive flat

panel is turning on

when people are not

present.

Your interactive flat

panel is turning off

when people are

present.

There’s a sudden temperature change in

the room (humidifier emission, air

conditioning, heating system).

Remove the source of

major temperature

fluctuation.

Sunlight is hitting the sensors. Close any blinds or

shades.

Over time, the sensors average the room

temperature so people's body

temperature becomes part of the ambient

temperature.

Increase the AUTO

POWER OFF setting.See

Proximity control settings

on page 72.

C H A P T E R 8

Troubleshooting for your interactive flat panel

Resolving issues using the SMART Connection Wizard

You can resolve a variety of issues using the SMART Connection Wizard found in SMART

Settings.

g To start the SMART Connection Wizard

1. Press the Help button on the colour select module.

The Help and Support for Your SMART Board Interactive Whiteboard window opens.

2. Press Connection Wizard.

The SMART Connection Wizard opens.

N O T E

You can also access the SMART Connection Wizard by pressing the SMART Board

icon in the notification area (Windows operating systems) or the Dock (MacOSX

operating system software) and then selecting SMARTSettings > Connection

Wizard.

Click the SMART Meeting Pro icon in the notification area then select

SMARTSettings > Connection Wizard.

3. Select SMART Board 8000 series interactive flat panel and then press Next.

4. Select the option that best describes the issue that you’re encountering and follow the on-

screen instructions to troubleshoot your interactive flat panel.

Resolving issues using SMART Board Diagnostics

If you touch the interactive flat panel’s surface and nothing happens, or if there is no digital ink or

the ink appears in some locations and not in others, use SMART Board Diagnostics to help

identify and resolve these issues.

I M P O R T A N T

Do not change diagnostic settings unless asked to do so by SMART Support.

Checking the camera view

If nothing happens when you touch the interactive flat panel’s surface, check to make sure that

nothing is blocking one of the cameras.

g To check camera views

C H A P T E R 8

Troubleshooting for your interactive flat panel

Press the SMART Board icon in the notification area (Windows operating systems) or

the Dock (MacOSX operating system software).

Press the SMART Meeting Pro icon in the notification area.

2. Press SMARTSettings.

SMART Settings opens.

3. Select About Software and Product Support > Tools > Diagnostics.

SMART Board Diagnostics opens.

4. In the View menu, select SBX800/SBID8070i/SBID8055i Bar.

The SBX800 group box appears in the SMART Board Diagnostics screen.

5. Press View.

The camera view screen appears.

6. Click Update to display the four camera views. This could take a few moments.

If one of the camera views remains black, the camera is blocked or can’t locate the

reflective tape on the interactive flat panel’s inner frame.

7. Check the camera lens and ensure that nothing is blocking its view and that nothing is

affixed to the interactive surface.

Appendix A

the on-screen display menu

Changing settings in the OSD menu 69 Main menu settings 70

Picture settings 70 Adjustment settings 70 Audiosettings 71 OSD settings 71 Setup settings 72

Proximity control settings 72

You can access the on-screen display (OSD) menu using either the remote control (see Infrared

remote control buttons on page 28) or the menu control panel on the left side of the interactive flat

panel (see Left side view on page 6).

Changing settings in the OSD menu

N O T E

You can adjust many of the interactive flat panel screen settings using the remote control.

g To change settings in the OSD menu

1. Press the MENU button on the menu control panel or the remote control.

The on-screen menu appears.

2. Press the up and down arrows to select a menu.

3. Press SET.

4. Press the up and down arrows to select the setting that you want to change.

5. Press SET.

A P P E N D I X A

Adjusting video settingswith the on-screen display menu

6. Press the right arrow to select the setting that you want to change and enter a setting sub-

menu.

Press the left arrow to decrease or the right arrow to increase the value.

Press the left arrow or right arrow to select a value.

7. Press SET.

8. To change another setting in the menu, press the MENU button and then repeat steps 2–4.

9. When you finish changing settings, press the MENU button twice to close the on-screen

display menu.

Main menu settings

Picture settings

Menu item Function

PICTURE MODE Sets picture mode to STANDARD, sRGB, SPORT, GAME,

USER, AMBIENT and DYNAMIC.

BRIGHTNESS

CONTRAST

SHARPNESS Adjusts the sharpness of the image.

BLACK LEVEL

TINT Adjusts the tint of the screen.

COLOUR Adjusts the colour depth of the screen.

COLOUR

TEMPERATURE

AMBIENT Adjusts the AMBIENT settings when it is selected in

NOISEREDUCTION Adjusts the amount of noise reduction on the image.

PICTURE RESET Restores the picture settings to their default values.

Adjusts the overall brightness of the image and background.

Adjusts the brightness of the image in relation to the background. The sRGB picture mode is standard and cannot be changed.

Sets colour temperature to NORMAL, WARM, USER or COOL.

PICTUREMODE.

Adjustment settings

Menu item Function

AUTO SETUP Sets H Position, V Position and Clock Phase to adjust

automatically when your interactive flat panel is turned on.

A P P E N D I X A

Adjusting video settingswith the on-screen display menu

Menu item Function

H POSITION Controls the horizontal position of the image within the screen area.

V POSITION Controls the vertical position of the image within the screen area.

CLOCK Adjusts the width of the image.

PHASE Adjusts the visual noise on the image.

INPUT RESOLUTION Displays the signal at the desired resolution. After selecting this,

use the AUTO SETUP option above.

LONG CABLE COMP Adjusts the video signal for VGA video inputs if a long VGA cable is

used.

ASPECT Sets picture aspect to FULL, NORMAL, TRIM or ZOOM.

ADJUST RESET Restores the adjustment settings to their default values.

Audiosettings

Menu item Function

BALANCE Adjust the balance of left and right volume.

TREBLE Adjusts the high frequency sound.

BASS Adjusts the low frequency sound.

LINE OUT Selects FIXED or VARIABLE audio line out.

AUDIO INPUT Sets audio input source to IN1, IN2, IN3, HDMI or TV.

AUDIO RESET Restores the audio settings to their default values.

OSD settings

Menu item Function

LANGUAGE Selects the language used by the OSD menu.

OSD TURN OFF Turns the OSD menu off after a period of inactivity. The preset

choices are 5–240 seconds.

OSD H-POSITION Sets the horizontal position of the OSD menu.

OSD V-POSITION Sets the vertical position of the OSD menu.

INFORMATION OSD Selects whether the Information OSD menu is displayed.

MONITOR INFO Displays the interactive flat panel’s model number and serial

number.

CARBON SAVINGS Displays the estimated carbon saving information in kilograms.

OSD RESET Restores the OSD settings to their default values.

A P P E N D I X A

Adjusting video settingswith the on-screen display menu

Setup settings

Menu item Function

POWER SAVE

When enabled, and there isn't a video input, the interactive flat panel displays No Signal for 25 seconds before turning off.

N O T E

When you connect a DVI video cable, the video card might not stop sending digital data even if there is no image. In this case, the interactive flat panel doesn’t enter Power Save mode.

STANDBY MODE

Lowers power consumption. Select either NORMALor ECOSTANDBY.

I M P O R T A N T

When ECOSTANDBYmode is enabled, presence detection is disabled and you cannot wake the computer by touching the interactive flat panel’s screen.

N O T E

You can’t use RS-232C Functions in ECOSTANDBY mode.

DDC CI ENABLE/DISABLE: turns the two-way communication and control

of the interactive flat panel on or off.

SCANMODE Sets the scanning mode. Some video formats might require

different modes to display the best image.

PROXIMITY CONTROL Sets the proximity sensor settings.See Proximity control settings

below.

HEAT STATUS Displays the FAN, BRIGHTNESS and TEMPERATURE settings.

FAN CONTROL Sets the cooling fan to protect the interactive flat panel from

overheating.When selected, you can adjust the start temperature of

the cooling fan and its speed.

USBSETTING Configures the video and touch input.See Configuring the video and

touch input for your SMARTBoard 8055i interactive flat panel

(smarttech.com/kb/170190).

SETUP PRESET Restores the setup settings to their default value.

FACTORYRESET Restores OSD menu options to default values for all items, except

for LANGUAGE.

Proximity control settings

The interactive flat panel has two presence detection sensors on its frame that can detect people

up to 5m (16') away. When the sensors detect people , the interactive flat panel turns on. When

the sensors no longer detect people, the interactive flat panel turns off.

A P P E N D I X A

Adjusting video settingswith the on-screen display menu

The settings for the proximity sensors are a sub-menu in the Setup menu.

Menu item Function

PROXIMITY Turns the proximity sensors on the interactive flat panel on or off. If

ECO STANDBY in the Setupmenu is enabled, this feature is

disabled.

RE-ENABLETIME Sets how long (1–10 minutes) the interactive flat panel will wait

before detecting motion again. The default is 1 minute.

AUTOPOWEROFF Sets when (15–240 minutes) the interactive flat panel automatically

turns off. The default is 60 minutes.

BRIGHTNESS Sets the brightness of the welcome screen.

Appendix B

compliance

SMARTTechnologies supports global efforts to ensure that electronic equipment is

manufactured, sold and disposed of in a safe and environmentally friendly manner.

Waste Electrical and Electronic Equipment regulations (WEEE directive)

Electrical and electronic equipment and batteries contain substances that can be harmful to the

environment and to human health. The crossed-out wheelie bin symbol indicates that products

should be disposed of in the appropriate recycling stream and not as regular waste.

Restriction of Certain Hazardous Substances (RoHS directive)

This product meets the requirements of the European Union’s Restriction of Certain Hazardous

Substances (RoHS) directive 2011/65/EU.

Consequently, this product also complies with other regulations that have arisen in various

geographical areas and that reference the European Union’s RoHS directive.

Batteries

The remote contains a CR 2025 lithium battery. Recycle or dispose of batteries properly.

Perchlorate Material

Contains perchlorate material. Special handling may apply.See

dtsc.ca.gov/hazardouswaste/perchlorate.

Packaging

Many countries have regulations restricting the use of certain heavy metals in product

packaging.The packaging used by SMARTTechnologies to send products complies with

applicable packaging laws.

Index

Adjust settings See alsoAdjustment

settings Adjustment settings 70 audio files

playing 41

Audio settings 71

batteries 75 bottom terminal panel

computer 1 video input 17 computer 2 video input 19 connecting a peripheral device 20 connections 7 speaker wire connections 8

erasing 33 writing 31

disabling

USB port 19

double-clicking 35

European Union regulations 75

gestures

next page 38 panning 40 previous page 39 resizing 37 rotating 37 zooming in and out 40

GoWire SeeSMART GoWire cable

calibration 50 cleaning

camera windows 53 proximity sensors 52 reflective tape 53

screen 52 condensation 54 connection

computer 1 17

computer 2 46

guest laptop 43

peripheral devices 20

room control system 15

digital ink

drawing 31

HDMI connections 6-7

Ink SeeSMART Ink Ink Aware SeeSMART Ink inside terminal panel

computer 1 USB input 17 computer 2 USB input 19 connections 8 room control system 15

installation

choosing a location 11 choosing a mounting height 12 computer 2 connection 18 important information 10 SMART Notebook software 22

I N D E X

SMARTMeeting Pro software 21

speakers 14 interactive flat panel

about 2

indicators and controls of 5

maintaining 47

using 23

laptop

computer 2 connection 18

guest laptop connection 43 left-clicking 34

Mac OS X USB audio output 41 menu control panel 6

remote control

about 26 buttons 28 installing batteries 26

sensor 27 right-clicking 35 RoHS directive 75

Setup settings 72 side terminal panel 6 SMART Board interactive flat panels 30 SMART GoWire cable 44 SMART Ink 30 SMART Ink Document Viewer 30 SMART Ink Toolbar 30 speaker wire connections 8, 14 speakers

install 14

objects

resizing 37

rotating 37 on-screen display SeeOSD on-screen display menu settings SeeOSD

Settings

orientation

about 51 OSD

changing settings 69 OSD settings 71

packaging 75 panning 40 pen nib

replacing 51 Picture settings 70 proximity sensors

about 25

cleaning 52

troubleshooting 65

transportation 56

updating

interactive flat panel firmware 48 SMART Product Drivers 49 SMART software 47

USB port

disable 19

video connections 16

WEEE directive 75

I N D E X

zoom 40

SMARTTechnologies

smarttech.com/support

smarttech.com/contactsupport

Smarttech SMART Board 8055i, SMART Board 8055ie-SMP, SMART Board 8055i-SMP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Important information for your interactive flat panel

Feature highlights

Commercial-grade, touch-enabled flat panel

Elegant, sophisticated design

Software

Presence detection

Dual sketch capabilities

Touch and gestures

Durable surface

Interactive flat panel components

Front view

LCD screen

Presence detection

Camera and reflective tape channel

Pen and eraser holders

Colour select module

Front control panel

Infrared remote control

Left side view

Menu control panel

USB port

Side terminal panel

Back view

Bottom terminal panel

Inside terminal panel

Speaker wire connections

Environmental requirements

Wall-mounting your interactive flat panel

Important mounting considerations for trained installers

Choosing a mounting location

Choosing a mounting height

Installing the speakers

Connecting a room control system

Connecting computers to your interactive flat panel

Interactive flat panel touch control and video input connections

Connecting to power and computer 1

Computer 1 connection diagram

Installing computer 2 connection

Computer 2 connection diagram

Disabling the USB port on the side terminal panel

Connecting peripheral devices to your interactive flat panel

Bottom terminal panel

Turning your interactive flat pane on and off.

Understanding presence detection

Using the infrared remote control

Installing batteries in the remote control

Infrared remote control sensor

Infrared remote control buttons

About SMART Ink

SMART Ink Notes

SMART Ink Document Viewer

SMART Ink Toolbar

About your SMART software

SMART Product Drivers

Writing or drawing in digital ink

Entering text on the interactive flat panel

Changing pen settings

Using Locked Ink mode

Erasing digital ink

Changing eraser settings

Manipulating objects

Browsing

Playing audio files on your interactive flat panel

Using the USB port

Connecting a guest laptop

Connecting computer 2

Updating your SMART software and firmware

Updating SMART software

Updating your interactive flat panel firmware

Updating SMART Product Drivers

Calibrating your interactive flat panel

Orientating your interactive flat panel

Replacing a pen nib

Cleaning the screen

Cleaning the presence detection sensors

Cleaning the camera windows and reflective tape