SmartSynch Itron Centron SmartMeter User Manual
SmartMeter™ System
®
Itron CENTRON
GPRS SmartMeter
User Guide
SMR45-4601A
© 2006 SmartSynch™
CENTRON GPRS SmartMeter User Guide
Copyrights
Copyright 2006 SmartSynch
®
, Inc. All rights reserved.
No part of this documentation may be reproduced transmitted, processed, or recorded by any means or
form, or be released to any third party without the express written consent of SmartSynch, Inc.
Trademarks
SmartSynch
®
, SmartSynch logo, TMS™, and SmartMeter™ are trademarks or registered trademarks of
SmartSynch, Inc. All other companies, brands, and product names listed herein are trademarks o r
registered trademarks of their respective holders.
Document Revisions
The CENTRON SmartMeter User Guide can be referred to by its document number: SMR45-4601A.
Each revision of this document is designated with a letter, beginning with “A”. SmartSynch, Inc. reserves
the right to revise this publication and to make any modifications to its content, at any time, without
obligation to notify any party, person, or entity of such revisions or changes. Occasionally, changes or
variations exist in the products that are not reflected in the documentation. Generally, if such changes or
variations are known to exist and affect the product significantly, release notes will accompany the
documentation.
The information in this guide should not be considered as all-inclusive or coverin g all cases for events
that may occur. If further information is required, consult your technical support representative.
See the License Agreement contained in the product for complete license information.
Contact your technical support representative for more information on any of our products.
SMR45-4601A 2
CENTRON GPRS SmartMeter User Guide
Table of Contents
1 INTRODUCTION...............................................................................................................................................5
1.1 ABOUT THIS GUIDE........................................................................................................................................5
1.2 REFERENCE MATERIALS.................................................................................................................................5
1.3 CONTACTING SMARTSYNCH...........................................................................................................................5
1.3.1 Technical Support..................................................................................................................................5
1.3.2 Documentation Feedback......................................................................................................................6
1.3.3 SmartSynch Headquarters.....................................................................................................................6
2 GETTING STARTED.........................................................................................................................................7
2.1 OPERATIONS...................................................................................................................................................7
2.2 SAFETY PRECAUTIONS....................................................................................................................................7
2.2.1 Interference with Medical Equipment....................................................................................................7
2.2.2 Fire or Explosion Hazards ....................................................................................................................7
2.2.3 Interference with Other Devices............................................................................................................8
2.3 PREREQUISITES...............................................................................................................................................8
3 INSTALLING THE CENTRON SMARTMETER..........................................................................................9
3.1 PRELIMINARY INSPECTIONS............................................................................................................................9
3.2 INSTALLATION PROCESS.................................................................................................................................9
3.2.1 Option 1: Direct Field Installation........................................................................................................9
3.2.2 Option 2: Meter Shop Test and Field Installation .................................................................................9
3.2.3 Meter Installation ..................................................................................................................................9
3.3 PROVISIONING THE SMARTMETER ...............................................................................................................10
4 TROUBLESHOOTING....................................................................................................................................11
4.1 TROUBLESHOOTING PROCESS FLOW ............................................................................................................11
4.2 TROUBLESHOOTING PROCESS DESCRIPTION.................................................................................................12
5 CENTRON DISPLAY FEATURE...................................................................................................................14
6 REQUIREMENTS AND COMPLIANCE......................................................................................................16
SMR45-4601A 3
CENTRON GPRS SmartMeter User Guide
1 Introduction
1.1 About This Guide
This document is a manual designed to help guide you through the testing, installation and activation of
your Itron CENTRON
SmartMeter and references to supporting manufacturer documentation for detailed guidelines and
instructions on features and operating characteristics of the SmartMeter for installation, programming,
communication, and troubleshooting.
®
SmartMeter. This manual provides general instructions on the support of your
1.2 Reference Materials
The following reference software and documentation are pertinent to the successful installation and use
of the CENTRON SmartMeter.
Itron/Schlumberger
• CENTRON Device Manual
• PC-PRO+Advanced Software
• PC-PRO+Advanced Installation Guide
• PC-PRO+Advanced User Guide
SmartSynch
For more information on the CENTRON SmartMeter, see the product brochure and spec sheet, available
online at
http://smartsynch.com/support/documents/CENTRON_SmartMeter_e.pdf.
1.3 Contacting SmartSynch
1.3.1 Technical Support
SmartSynch’s technical support staff is ready to answer your technical questions. Your technical support
representative can provide information about the latest SmartSynch products, upgrade options, and more.
Contact your technical support representative directly, through the Online Customer Support Center at
http://smartsynch.com/support/login.html, or by email at cs@smartsynch.com.
Note: You must be a registered user to access SmartSynch’s online sup port services.
Help us help you
When contacting technical support please provide the following information for the fastest possible
service:
• Your name, company name, and contact number
• SmartMeter make and model (meter manufacturer, SSI version number)
• Complete description of the issue, including the steps to reproduce it
• Wording of any message(s) displayed when the issue was encountered
• Action taken to resolve the problem
SMR45-4601A 5
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