Smart Relief Ultimate 1020 User Manual

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Visit www.smartreliefmassage.com for more

information on Smart Relief products and offers.

Manufactured for and distributed by

Enovative Technologies, LLC

©2017 Enovative Technologies, LLC

Relief anytime, anywhere.

USER’S MANUAL

INTRODUCTION

1

Smart Relief Ultimate 1020 is an advanced neurostimulator that can be
used for temporary muscle pain relief, anytime, anywhere. It is the same
technology used by healthcare professionals like physical therapists and
chiropractors. It offers TENS and EMS programs to relieve pain and
improve muscle performance across many parts of the body, such as:

WHAT IS TENS?

Transcutaneous Electrical Nerve Stimulation (TENS) is a
type of therapy used to help relieve pain. It works by
sending electric pulses to the nerve endings, which block
the pain signals sent to the brain.

WHAT IS EMS?

Electrical Muscle Stimulation (EMS) works by eliciting
muscle contractions using electric pulses. EMS therapies
may help facilitate and improve muscle performance.

- Neck

- Shoulders

- Arms

- Back

- Waist

- Legs

Anytime, anywhere!

WARNINGS

1. Consult your physician before using this product, especially if you are
currently receiving medical treatment.

2. Stop using if pain becomes worse.

3. Do not use this device if you have a cardiac pacemaker, implanted
defibrillator, or other implanted metallic or electronic device(s).
Doing so could cause electric shock, burns, electrical interference,
or death.

4. Do not use this device if you are pregnant.

5. Do not use this device on the front side of your neck. This may lead
to severe muscle spasms resulting in the closing of your airway,
difficulty breathing, or adverse effects on heart rhythm or
blood pressure.

6. Do not use this product on your chest. Electric pulses may cause
disturbances in your heart rhythm and could be harmful.

7. Do not use this product on your face or around the mouth.

8. Do not use this product in or around your groin area.

9. Do not place pads directly over the spine.

10. Do not use this product over open wounds, sores, rashes, or over
swollen, irritated, infected skin, or over cancerous lesions.

11. Do not use while driving a vehicle, operating machinery, or during any
activity in which electrical pulses may put you or others at risk of
injury or death.

12. Do not use this device in the bath or shower.

13. Do not use this device while sleeping.

14. Do not use this device inside electromagnetic fields.

15. Do not use this unit or wires if they are cracked or damaged in any
way or form. Do not use this device if you do not know the cause of
your pain.

16. Keep this device out of reach of children.

2

ADVERSE REACTIONS

PRECAUTIONS

1. The long-term effects of TENS and EMS therapies
are not known. The statements contained in this manual and product
packaging have not been evaluated by the FDA.

2. This product is not a substitute for pain medication or pain
management therapies prescribed by your physician.

3. Use caution if using this device in areas of the body with
limited sensation.

4. Replace massage pads if the adhesive gel becomes dry or if the
pads don’t stick to your skin.

5. Massage pads should be used by only one person.

6. Wash your skin thoroughly to remove dirt, oils, lotions, or any other
impurities before applying massage pads. Massage pads should only
be applied to normal, intact, clean, healthy skin.

7. Dry, damaged, or worn-out massage pads may cause discomfort,
irritation, or minor skin burns.

8. We recommend that you only use accessories sold by Enovative
Technologies specifically for your device.

9. Using this device near short wave or microwave equipment
may cause an unstable power output.

10. Keep your Smart Relief Ultimate clean by wiping with a microfiber
cloth. Do not use water.

11. Do not disassemble the unit. Doing so will void the warranty and
may result in injury.

12. The size of the massage pads may affect the safety and
effectiveness of your therapy. Clean and/or replace your massage
pads as directed.

1. If you experience adverse reactions, stop using this device and
consult your physician.

2. People with sensitive skin are more prone to skin irritation when
using this product.

3. You may experience sore or painful muscles if applying to one area
of the body for extended periods of time.

PRODUCT FEATURES

• Offers TENS and Electrical Muscle Stimulation benefits

• Digital display with back lit screen

• Six massage modes combined into 10 unique therapies: Swedish,
Acupuncture, Chopping, Kneading, Reflexology, Cupping, Gua Sha,
Assorted, Trigger Point, and Thai

• 20 levels of intensity for soft and strong massages

• Independently-controlled dual output Channels (A and B) allow
you to use up to 4 pads at once with different intensities per channel

• Adjustable timer (10-60 minutes)

• Extremely portable, lightweight unit with small dimensions

• Long-lasting rechargeable lithium battery

• Two-year limited warranty

Product Name



Voltage

3.7V

Baery Capacity

8mAh, 9.6Wh

B Type

Lithium Polymer Baery

Weight

9.g

Operang and storage
temperature:

5° F – 4° (°C – 4° C)
3% – 8% relave humidity

4

PRODUCT DIAGRAM

1

2

3

4

5
6

7
8
9

10

12

11

13

15

16

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18

T

D

-

+

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PRODUCT DIAGRAM

1. ON/OFF button

2. Duration (timer)

3. Therapy number

4. Therapy indicator line

5. Channel A intensity level indicator

6. Channel B intensity level indicator

7. Control buttons

8. (-) button for decreasing therapy intensity

9. Center SELECT button

10. Channel A port

11. Micro-USB port

12. Battery level

13. Therapy icon

14. Therapy wave animation

15. (D) button for adjusting Duration of therapy

16. (+) button for increasing therapy intensity

17. Therapy (T) button for cycling through the different therapies

18. Channel B port

6

PRE-PROGRAMMED THERAPIES

THERAPY NAME ICON PATTERN

(01) SWEDISH

(02) ACUPUNCTURE

(03) CHOPPING

(04) KNEADING

(05) REFLEXOLOGY

(06) CUPPING

(07) GUA SHA

(08) ASSORTED

(09) TRIGGER POINT

(10) THAI

OPERATING INSTRUCTIONS

STEP 1 - SNAP ELECTRODE WIRES to MASSAGE PADS

STEP 2 - REMOVE PLASTIC FILM from PADS

STEP 3 - PLACE PADS ON SKIN

Refer to the Pad Placement Guide for suggestions.

STEP 4 - CONNECT ELECTRODE WIRE to CHANNEL A

Repeat 1 - 4 for CHANNEL B

STEP 5 - TURN the unit ON

STEP 6 - PRESS (T) to CYCLE through THERAPIES

STEP 7 - PRESS the CENTER BUTTON to SELECT THERAPY

STEP 8 - PRESS - OR + to ADJUST INTENSITY

STEP 9 - PRESS the CENTER BUTTON to toggle between

CHANNEL A, CHANNEL B, and DUAL CHANNEL CONTROL

STEP 10 - PRESS the (D) BUTTON to ADJUST DURATION

of the therapy

STEP 11 - Sit back, relax and enjoy!

*Refer to the Recommended Therapies guide for duration of therapy.

8

LOWER/MID/UPPER BACK
(Warning: Avoid placing pads directly on spine.)

1. Carefully place the massage pads across the targeted area such as
your low/mid and/or upper back.

2. Apply to multiple areas simultaneously using four pads, or use
6 pads with the optional dual connector.

3. Place pads vertically when pain extends across a significant distance
of your back.

LEGS

(Warning: Avoid placing pads close to your groin area.)

1. Carefully place the massage pads on either side or across the
targeted area such as your ankle, across the length of your shin,
around your calf, knee, hamstring, or across your thigh.

2. Apply to multiple areas simultaneously using four pads, or use
6 pads with the optional dual connector.

3. Place pads vertically when pain extends across a significant distance
of your legs or in either side when applying to a smaller area.

PAD PLACEMENT RECOMMENDATIONS

9

NECK

(Warning: We recommend using small pads for effective results.
Avoid placing close to your head, and the front and side of your neck.)

1. Carefully place two massage pads
across the targeted area of your neck.

2. Place pads vertically when pain extends across a
significant distance between your neck and shoulder.

3. Avoid placing pads too close to your head or near the esophagus
or windpipe.

SHOULDERS

(Warning: Avoid placing pads close to your heart.)

1. Carefully place two massage pads horizontally across the area of
your trapezoids.

2. Place pads in a parallel position for rotator cuff ailments.

NECK

(Warning: We recommend using small pads for effective results.
Avoid placing close to your head, and the front and side of your neck.)

1. Carefully place two massage pads
across the targeted area of your neck.

2. Place pads vertically when pain extends across a
significant distance between your neck and shoulder.

3. Avoid placing pads too close to your head or near the esophagus
or windpipe.

SHOULDERS

(Warning: Avoid placing pads close to your heart.)

1. Carefully place two massage pads horizontally across the area of
your trapezoids.

2. Place pads in a parallel position for rotator cuff ailments.

10

ARMS AND HANDS

(Warning: For hands and wrist we recommend using small size pads or
the Enovative Massage Gloves, which are sold separately.)

1. Carefully place the massage pads on either side or across the
length of your forearm, around your elbow, or across your bicep
and/or triceps.

2. Apply to multiple areas simultaneously using four pads, or use
6 pads with the optional dual connector.

3. Place pads vertically when pain extends across a significant distance
of your arms or on either side when applying to a smaller area.

ARMS AND HANDS

(Warning: For hands and wrist we recommend using small size pads or
the Enovative Massage Gloves, which are sold separately.)

1. Carefully place the massage pads on either side or across the
length of your forearm, around your elbow, or across your bicep
and/or triceps.

2. Apply to multiple areas simultaneously using four pads, or use
6 pads with the optional dual connector.

3. Place pads vertically when pain extends across a significant distance
of your arms or on either side when applying to a smaller area.

11

FOR ADDITIONAL INFORMATION ON SMART RELIEF PRODUCTS

AND ACCESSORIES, VISIT US AT

WWW.SMARTRELIEFMASSAGE.COM

OR CALL US AT 8883152735.

LIMITED WARRANTY

Your new Smart Relief device comes with a 2-year manufacturer
warranty. Please register your device and activate your 2-year warranty
at www.smartreliefmassage.com.

Protect your investment! You must register your device within 30 days
of purchase. You will need your device's serial number and your
purchase receipt to complete your warranty registration.

This warranty guarantees the product to be free from defects in
material and workmanship for a period of 2 years from the date of
purchase. The warranty covers only the device and not any pads or
accessories. The product warranty does not cover damage caused by
misuse, abuse, accident or attachment of any unauthorized accessory,
alteration to the product or any other conditions that are caused by
improper or erroneous use of the device. The warranty is only valid if
the product is purchased and used in the USA, Canada, or the United
Kingdom. All warranty exchanges are subject to a $12.99 shipping &
handling fee and require proof of purchase in the form of the original
purchase receipt. Please contact us at (888)-315-2735 to process any
warranty claims or if you have any questions about our warranty policy.

EXTEND THE MANUFACTURER’S 2YEAR WARRANTY

TO A LIFETIME WARRANTY! VISIT US AT

WWW.SMARTRELIEFMASSAGE.COM

OR CALL US AT 8883152735.

2

-

Y

E

A

R

W

A

R

R

A

N

T

Y

Experiment with different therapies until you find those that
work best for you. Some recommendations as follow:

LEGS

For common leg problems associated with sore and aching
muscles due to strain from exercise or normal activities:

1. We recommend a therapy such as SWEDISH for a
minimum of 10 MINUTES.

2. Another great therapy for leg pain is KNEADING, and set
the DURATION to 20 or 30 MINUTES.

3. If you are looking to facilitate or improve a group of
muscles, use EMS therapy REFLEXOLOGY or
GUA SHA. Set the DURATION to at least 10 MINUTES and
increase the INTENSITY to as high as you can tolerate.

SUGGESTED ACCESSORY: For large muscle groups, we
suggest using the Enovative Massage Brace (sold separately).
For lower leg or foot pain, the Smart Relief Massage Shoes
and Massage Socks are an excellent alternative (both sold
separately).

BACK AND WAIST

For common back problems associated with sore and aching
muscles due to strain from exercise or normal activities on
the upper back, lower back, or waist area:

1. We recommend a therapy such as SWEDISH and set
the duration to at least 10 MINUTES.

2. Another great therapy for back pain is REFLEXOLOGY

RECOMMENDED THERAPIES

13

and set the DURATION to 20 or 30 MINUTES.

3. If you are looking to facilitate or improve a group of
muscles, use therapy REFLEXOLOGY or GUA SHA. Set the
DURATION to at least 10 MINUTES and increase the
INTENSITY to as high as you can tolerate.

SUGGESTED ACCESSORY: The Smart Relief Workout Belt has
been specifically designed for the lower back and abdominal
muscles. For large muscle groups, we also suggest using the
Enovative Massage Brace (both sold separately or in bundles).

NECK

For neck problems associated with sore and aching neck
muscles due to strain from exercise or normal activities:

1. We recommend a therapy such as CHOPPING and set
the DURATION to 20 or 30 MINUTES.

2. Another great therapy is ASSORTED and set the
DURATION to 20 or 30 MINUTES.

SUGGESTED ACCESSORY: For neck pain, we suggest you use
small massage pads which are ideal for smaller muscle
groups.

SHOULDERS

For common shoulder problems associated with sore and
aching muscles due to exercise or normal activities:

1. We recommend a therapy such as KNEADING and set
the DURATION to 10 MINUTES.

and set the DURATION to 20 or 30 MINUTES.

3. If you are looking to facilitate or improve a group of
muscles, use therapy REFLEXOLOGY or GUA SHA. Set the
DURATION to at least 10 MINUTES and increase the
INTENSITY to as high as you can tolerate.

SUGGESTED ACCESSORY: The Smart Relief Workout Belt has
been specifically designed for the lower back and abdominal
muscles. For large muscle groups, we also suggest using the
Enovative Massage Brace (both sold separately or in bundles).

NECK

For neck problems associated with sore and aching neck
muscles due to strain from exercise or normal activities:

1. We recommend a therapy such as CHOPPING and set
the DURATION to 20 or 30 MINUTES.

2. Another great therapy is ASSORTED and set the
DURATION to 20 or 30 MINUTES.

SUGGESTED ACCESSORY: For neck pain, we suggest you use
small massage pads which are ideal for smaller muscle
groups.

SHOULDERS

For common shoulder problems associated with sore and
aching muscles due to exercise or normal activities:

1. We recommend a therapy such as KNEADING and set
the DURATION to 10 MINUTES.

14

2. Another great therapy for shoulder pain is CHOPPING
and set the DURATION to 20 or 30 MINUTES.

3. If you are looking to facilitate or improve a group of, we
recommend A therapy such as TRIGGER POINT or
REFLEXOLOGY. Set the DURATION to at least 10 MINUTES
and increase the INTENSITY to as high as you can tolerate.

ARMS

For common arm problems associated with sore and aching
muscles:

1. We recommend a therapy such as ACUPUNCTURE
and set the DURATION to 10 MINUTES.

2. Another great therapy for arm pain is SWEDISH
and set the DURATION to 20 or 30 MINUTES.

3. If you are looking to facilitate or improve a group of
muscles, use EMS therapy REFLEXOLOGY or
GUA SHA. Set the DURATION to at least 10 MINUTES and
increase the intensity to as high as you can tolerate.

SUGGESTED ACCESSORY: The Enovative Massage Brace (sold
separately) is a versatile accessory that can be used to relieve
shoulder pain as well as other parts of the body. It is
specifically design to be used on medium to large muscle
groups.

2. Another great therapy for shoulder pain is CHOPPING
and set the DURATION to 20 or 30 MINUTES.

3. If you are looking to facilitate or improve a group of, we
recommend A therapy such as TRIGGER POINT or
REFLEXOLOGY. Set the DURATION to at least 10 MINUTES
and increase the INTENSITY to as high as you can tolerate.

ARMS

For common arm problems associated with sore and aching
muscles:

1. We recommend a therapy such as ACUPUNCTURE
and set the DURATION to 10 MINUTES.

2. Another great therapy for arm pain is SWEDISH
and set the DURATION to 20 or 30 MINUTES.

3. If you are looking to facilitate or improve a group of
muscles, use EMS therapy REFLEXOLOGY or
GUA SHA. Set the DURATION to at least 10 MINUTES and
increase the intensity to as high as you can tolerate.

SUGGESTED ACCESSORY: The Enovative Massage Brace (sold
separately) is a versatile accessory that can be used to relieve
shoulder pain as well as other parts of the body. It is
specifically design to be used on medium to large muscle
groups.

15

CLEANING AND STORING THE PADS:

1. Turn your unit OFF.

2. DISCONNECT the electrode wires from the unit.

3. DISCONNECT the massage pads from the electrode wires.

4. Gently rub a few drops of water on the adhesive gel using
your fingertips until all impurities have been rubbed away.

5. You can also wash the pads under slow running cold water
for several seconds while gently rubbing the adhesive gel
with your fingertips.

6. DO NOT use a sponge, cloth, detergents, chemicals, or soap.

7. We recommend washing the pads every 5 uses. Do not
over-wash your pads.

8. Place the massage pads on the pad holder by sticking them
to the sides of the holder and let dry completely.

9. DO NOT wipe with a tissue or cloth.

10. Do note keep in areas subject to direct sunlight, high or low
temperatures, high humidity, near fire, or electricity.

11. If you follow these care instructions carefully, your pads
should last for multiple uses.

CLEANING AND STORAGE

CLEANING AND STORING THE PADS:

1. Turn your unit OFF.

2. DISCONNECT the electrode wires from the unit.

3. DISCONNECT the massage pads from the electrode wires.

4. Gently rub a few drops of water on the adhesive gel using
your fingertips until all impurities have been rubbed away.

5. You can also wash the pads under slow running cold water
for several seconds while gently rubbing the adhesive gel
with your fingertips.

6. DO NOT use a sponge, cloth, detergents, chemicals, or soap.

7. We recommend washing the pads every 5 uses. Do not
over-wash your pads.

8. Place the massage pads on the pad holder by sticking them
to the sides of the holder and let dry completely.

9. DO NOT wipe with a tissue or cloth.

10. Do note keep in areas subject to direct sunlight, high or low
temperatures, high humidity, near fire, or electricity.

11. If you follow these care instructions carefully, your pads
should last for multiple uses.

16

REPLACEMENT PADS CAN BE PURCHASED ONLINE AT

CLEANING AND STORING THE UNIT:

1. Turn the unit OFF.

2. DISCONNECT the electrode wires from the unit.

3. Gently wipe the unit with a microfiber cloth.

4. DO NOT use water or chemicals on this device.

5. STORE the unit in a safe and convenient place away from
the reach of children.

6. Do note keep in areas subject to direct sunlight, high or low
temperatures, high humidity, near fire, or electricity.

7. DO NOT wrap the wires around the unit because it may
damage the wires.

REPLACEMENT PADS CAN BE PURCHASED ONLINE AT

WWW.SMARTRELIEFMASSAGE.COM

OR BY CALLING 8883152735.

CLEANING AND STORING THE UNIT:

1. Turn the unit OFF.

2. DISCONNECT the electrode wires from the unit.

3. Gently wipe the unit with a microfiber cloth.

4. DO NOT use water or chemicals on this device.

5. STORE the unit in a safe and convenient place away from
the reach of children.

6. Do note keep in areas subject to direct sunlight, high or low
temperatures, high humidity, near fire, or electricity.

7. DO NOT wrap the wires around the unit because it may
damage the wires.

17

WORKOUT BELT

Smart Relief Workout Belt can provide relief to common
problems associated with sore and aching muscles on the
back and waist area.

1. Snap the Jumbo massage pads to the connectors located
on the inside of the workout belt.

2. Pull out the wire on the front of the belt and connect to
your device.

3. Carefully wrap the Smart Relief Workout Belt around your
torso with the inside of the belt facing your lower back or
abs, depending on your therapy preference. Fasten the
Velcro ends together.

4. Turn ON your device and press the (T) button to start
selecting your therapy.

5. For lower back pain, we recommend a therapy such
as SWEDISH and set the duration to 10 minutes.
Another great therapy is KNEADING, and the

AVAILABLE ACCESSORIES (Sold separately or in bundles.)

18

A

B

recommended duration of treatment is at least
20 to 30

6. If you are looking to facilitate or improve a group of
muscles, use ASSORTED or GUA SHA. Set the
DURATION to at least 10 MINUTES and increase the
INTENSITY to as high as you can tolerate.

MASSAGE SHOES

Smart Relief Massage Shoes can provide relief to common
aches and soreness in the lower extremities.

1. Connect the electrode wires to the Smart Relief
Massage Shoes connectors.

2. Connect the wires to your device and turn ON.

3. Press the (T) button to cycle through and select
your therapy.

4. For foot soreness and aches, we recommend a therapy
such as REFLEXOLOGY and the recommended
DURATION of treatment is at least 20 to 30 MINUTES.
Another great therapy is ACUPUNCTURE and the
recommended DURATION of therapy is 20 to 30 MINUTES.

MASSAGE SOCKS

Enovative Massage Socks can provide relief to common aches
and soreness in the lower extremities.

1. Connect the electrode wires to the Smart Relief
Massage Socks connectors.

recommended duration of treatment is at least
20 to 30

MINUTES.

6. If you are looking to facilitate or improve a group of
muscles, use ASSORTED or GUA SHA. Set the
DURATION to at least 10 MINUTES and increase the
INTENSITY to as high as you can tolerate.

MASSAGE SHOES

Smart Relief Massage Shoes can provide relief to common
aches and soreness in the lower extremities.

1. Connect the electrode wires to the Smart Relief
Massage Shoes connectors.

2. Connect the wires to your device and turn ON.

3. Press the (T) button to cycle through and select
your therapy.

4. For foot soreness and aches, we recommend a therapy
such as REFLEXOLOGY and the recommended
DURATION of treatment is at least 20 to 30 MINUTES.
Another great therapy is ACUPUNCTURE and the
recommended DURATION of therapy is 20 to 30 MINUTES.

MASSAGE SOCKS

Enovative Massage Socks can provide relief to common aches
and soreness in the lower extremities.

1. Connect the electrode wires to the Smart Relief
Massage Socks connectors.

19

A

B

2. Connect the wires to your device and turn ON.

3. Turn ON your device and press the (T) button to cycle
through and select your therapy.

4. For lower leg aches, we recommend a therapy
such as REFLEXOLOGY and the recommended
DURATION of treatment is at least 20 to 30 MINUTES.
Another great therapy is ACUPUNCTURE and the
recommended DURATION of therapy is 20 to 30 MINUTES.

MASSAGE GLOVES

Enovative Massage Gloves can provide relief to common
aches and soreness in the upper extremities.

1. To start your therapy, make sure you wash and dry your
hands and wrists thoroughly to remove oils, lotions, dirt or
any topical impurities.

2. Connect the electrode wires to the Smart Relief
Massage Gloves connectors

3. Put on the Gloves and turn ON your device.

4. Press the (T) button to cycle through and select your
therapy.

5. For aches, we recommend a therapy such as
ACUPUNCTURE and set the DURATION to 10 MINUTES.
Another great therapy for hand pain is CHOPPING and the
recommend DURATION of therapy is 20 to 30 MINUTES.

MASSAGE BRACE

Enovative Massage Brace can provide relief to common
problems associated with sore and aching muscles in a
number of different areas of the body.

1. Connect the electrode wires to the brace connectors.

2. Connect the wires to your device and turn ON.

3. If desired, spray a small amount of the Enovative
Conductive Spray (sold separately) on the brace.

4. Carefully wrap the Enovative Massage Brace around
your waist, your shoulders, arms, or legs with the inside of
the brace covering the targeted area, then fasten the
Velcro ends together.

5. Press the (T) button to cycle through and select your
therapy.

6. For general aches and soreness, we recommend a
therapy such as ASSORTED and set the DURATION to
10 MINUTES. Another great therapy is TRIGGER POINT,
and the recommended DURATION of therapy is at least
20 to 30 MINUTES.

2. Connect the wires to your device and turn ON.

3. Turn ON your device and press the (T) button to cycle
through and select your therapy.

4. For lower leg aches, we recommend a therapy
such as REFLEXOLOGY and the recommended
DURATION of treatment is at least 20 to 30 MINUTES.
Another great therapy is ACUPUNCTURE and the
recommended DURATION of therapy is 20 to 30 MINUTES.

MASSAGE GLOVES

Enovative Massage Gloves can provide relief to common
aches and soreness in the upper extremities.

1. To start your therapy, make sure you wash and dry your
hands and wrists thoroughly to remove oils, lotions, dirt or
any topical impurities.

2. Connect the electrode wires to the Smart Relief
Massage Gloves connectors

3. Put on the Gloves and turn ON your device.

4. Press the (T) button to cycle through and select your
therapy.

A

B

A

B

A

B

5. For aches, we recommend a therapy such as
ACUPUNCTURE and set the DURATION to 10 MINUTES.
Another great therapy for hand pain is CHOPPING and the
recommend DURATION of therapy is 20 to 30 MINUTES.

MASSAGE BRACE

Enovative Massage Brace can provide relief to common
problems associated with sore and aching muscles in a
number of different areas of the body.

1. Connect the electrode wires to the brace connectors.

2. Connect the wires to your device and turn ON.

3. If desired, spray a small amount of the Enovative
Conductive Spray (sold separately) on the brace.

4. Carefully wrap the Enovative Massage Brace around
your waist, your shoulders, arms, or legs with the inside of
the brace covering the targeted area, then fasten the
Velcro ends together.

5. Press the (T) button to cycle through and select your
therapy.

6. For general aches and soreness, we recommend a
therapy such as ASSORTED and set the DURATION to
10 MINUTES. Another great therapy is TRIGGER POINT,
and the recommended DURATION of therapy is at least
20 to 30 MINUTES.

21

TROUBLESHOOTING GUIDE

PROBLEM POSSIBLE CAUSE SOLUTION

I can’t feel anything

• Baery is dead

• Massage pad is dry,

dirty, or does not sck

• Damaged massage pad
and/or electrode wire

• Using only  pad

• Bad Channel port

• Skin is too dirty, oily, or

hairy

• Recharge the baery

• Clean or replace the

massage pad(s)

• Replace electrode
wire(s) and/or massage
pad(s)

• ALWAYS USE  PADS

• Test Channel port A

with pads on. Then test
Channel B with pads o

n.
If one of the Channels
works but one doesn’t,
you may have a bad
port. Contact Customer
Support.

• Wash skin thoroughly
to remove dirt, oils,
loons, and any
impuries (Shave if
needed)

Irregular pulse

• Poor connecon

• Damaged massage pad

and/or electrode wire

• Massage pad is dry,
dirty, or does not sck

• Skin is too dirty, oily, or
hairy

• Pads overlapping

• Reconnect unit to

electrode wire

• Replace electrode wire
and/or massage pad(s)

• Wash skin thoroughly
to remove dirt, oils,
loons, and any
impuries (Shave if
needed)

• Make sure pads do not
overlap

Pulse is not strong
enough

• Low baery

• Damaged massage pad

and/or electrode wire

• Massage pad is dry,
dirty, or does not sck

• Using only  pad

• Recharge baery

• Replace electrode wire

and/or massage pad

• Recharge the baery

• Clean or replace the

massage pad

• ALWAYS USE  PADS

22

TROUBLESHOOTING GUIDE

PROBLEM POSSIBLE CAUSE SOLUTION

Pulse surges
unexpectedly

• Poor connecon

• Massage pad is dry,

dirty, or does not sck

• Damaged massage
pad(s) and/or electrode
wire(s)

• Reconnect unit to
electrode wire

• Clean skin and massage
pad(s) per instrucons

• Replace electrode
wire(s) and/or massage
pad(s)

Strong muscle spasms

• Intensity is too high

• Massage pads are too

close together

• Decrease intensity

• Adjust placement of

massage pad(s) (Refer
to our Placement Guide
for suggesons)

Skin turns red and/or
irritated

• Intensity too high

• Damaged massage pad

and/or electrode wire

• Massage pad is dry,
dirty, or does not sck

• Replace massage pad(s)

• Clean skin and massage

pad(s) per instrucons

Therapy does not relieve
pain

• Massage pads are too
far apart

• Intensity is too low

• Skin not clean

• You may be suering

from a chronic or
serious condion

• Adjust placement of
massage pad(s) (Refer
to our Placement Guide
for suggesons)

• Increase intensity

• Clean skin and massage

pad(s) per instrucons

• Consult your physician

Screen does not turn on

• Dead baery • Recharge baery

23