Smart+ Products SPP-SIFST-S Owners Installation And User Manual

OWNERS INSTALLATION AND USER GUIDE

QUARTZ INFRARED FIREPLACE STOVE HEATER

Model: SPP-SIFST-S

Safety Notice

Please read this entire Installation and Operating Manual BEFORE installing and
using your new Infrared Fireplace Heater. Failure to fully understand and follow
instructions may result in property damage, bodily injury, or even death.
If your Infrared fireplace heater is not used properly, a house fire may result. For

everyone’s safety, FOLLOW all Installation and Operating Directions. Infrared

fireplace heaters have been designed for use in the US and are suitable for
mobile homes.

Thank you for choosing a SMART+ PRODUCTS Infrared Zone Heating System.

This owner’s manual will provide you with valuable information necessary for the

proper care and maintenance of your new product. Please take a few moments to
thoroughly read the instructions and familiarize yourself with all the operational
aspects of your new heater.

PLEASE SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ AND UNDERSTAND ALL INSTRUCTIONS, SAFETY

WARNINGS, AND FAQ’s BEFORE USING THE HEATER

WARNING!

! POTENTIAL FOR ELECTRICAL HAZARD IF NOT ADHERED TO!

When using electrical appliances, basic precautions should always be followed to

reduce the risk of fire, electric shock, and injury to persons, including the following:

1. This heater must be plugged into a 120V, 15 amp (or more) circuit of its own. Nothing

else can be plugged into the same circuit. If unsure if your home meets this
specification, consult a certified electrician prior to use. Risk of fire, overheat,

malfunction, property damage, injury, or even death may result if not adhered to!

2. Connect to a properly grounded, 3-prong outlet only. Do not connect the heater to

extension cords, surge protectors, timers, direct breakers, or an outlet with other
appliances connected to the same outlet. Risk of fire, overheat, malfunction,

property damage, injury, or even death may result if not adhered to!

3. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
Use handles (certain models) or wheels to move this heater.

4. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and

curtains at least (0.9m) from the front of the heater and keep them away from the

sides and rear of the heater.

5. Extreme caution is necessary when any heater is used by or near children, invalids,
pets, or when the heater is left operating unattended.

6. Always unplug the heater when not in use.

7. Do not operate any heater with a damaged cord or plug or after the heater malfunctions,

has been dropped, or damaged in any manner. Contact the manufacturer for resolution

options.

8. Do not use outdoors. Exposure to outdoor elements such as rain, snow, sun, wind or
extreme temperatures may cause the heater to become a safety hazard.

9. This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations, nor any locations that use GFCI outlets.

10. Never place heater where it may fall into a bathtub or other water receptacles.

11. Do not run cord under carpet. Do not cover cord with throw rugs, runners, or similar
coverings. Arrange cord away from traffic area and where it will not be tripped over.

12. The heater must be plugged into a wall outlet that is a DEDICATED CIRCUIT, with a

minimum 15 amp rating on that individual circuit.

13. To disconnect the heater: FIRST, turn the power button to the “off” position, then remove
plug from the wall outlet.

14. Do not allow foreign objects to enter or block any ventilation or exhaust opening as this
may cause an electric shock or fire, or damage the heater.

15. Allow at least 3 feet of unobstructed space to the front and rear of the heater to allow for
maximum heat, air, and ventilation flow.

16. A heater has hot and arcing or sparking parts inside. Do not use it in areas where

gasoline, paint, or flammable liquids are used or stored, nor use flammable solvents to

clean the heater. Also, make sure to keep heater dry at all times.

17. Use this heater only as described in this manual. Any other use not recommended by
the manufacturer may cause fire, electric shock, or injury to persons.

18. Do not use abrasive solvents to clean the heater as it may cause damage to the finish
or casing.

PLEASE REVIEW FREQUENTLY ASKED QUESTIONS ON THE NEXT

FEW PAGES PRIOR TO USING YOUR HEATER.

FREQUENTLY ASKED QUESTIONS (FAQ’S)

My heater emits a “strange” odor when I first open the box/when I turn the heater on for

the first time. Why is this happening?

This is normal. This heater is treated with a special heat safe/resistant coating. This
odor will sometimes be present when the box is opened, and may be compared to a
heaters version of “new car smell.” Also, similar to all hearth appliances (woodstoves, etc.),
the coating, exposed to heat, will produce this particular odor during the first few hours of

operation. This will dissipate after the break-in period. If you are sensitive to odors, you

may want to pre-burn the unit in a garage with the door open until the initial odor

dissipates.

If my heater runs on approximately1000 Watts, how many BTU’s is that? Is that a lot of

heat?

At 1000 Watts, your heater will use approximately 3400 BTUs. 3400 BTUs, compared to
your home furnace, is a very small amount of heat (this heater is intended to be used as
supplemental heat in areas most needed). It may take several minutes, to several hours to

heat your area, depending on various factors (see Heater Placement).

Can my heater really operate on less money per day? What are my operating

costs?

Yes. If the heater is used as it is intended (as supplement/assist heat in smaller rooms

where additional heat is needed), it should assist with your average heating cost
(compared to your main furnace being used alone). The costs will increase if it is used as
the single source of heat, if heat somehow escapes the room being heated, or if the heater

is run longer to maintain lost heat.

The Formula: To determine the cost of this or ANY 1000 watt appliance, multiply 1.5 X
your cost per Kilowatt Hour to determine approximately how much it costs you to run the
heater. You can find the cost per KWH prices for your state at:

http://www.eia.doe.gov/fuelelectric.html

What is the life expectancy for the Heating Elements? Can the heating elements be

replaced?

The life expectancy of the heating elements is typically 25,000 hours. Heating elements
may be replaced by obtaining parts from the Manufacturer, although it is not
recommended, due to the amount of work (unless you are a certified heater technician or
authorized directly by SMART+ PRODUCTS PRODUCTS Technical Support). All parts
may be purchased through SMART+ PRODUCTS PRODUCTS if your product is out of
warranty. Note: If you feel that the elements are definitely faulty right out of the box, contact
the SMART+ PRODUCTS PRODUCTS Technical Support department first (for

troubleshooting and verification).They can then direct you on to the next step.

Once I plug the unit in and turn it on, how long will it take to heat my room?

The heating process in the heater begins immediately upon powering on, and setting the
desired temperature above the ambient temperature. A noticeable change in the l room’s
ambient temperature will vary. Remember that with any type of heating process, there are
many variables: Location of heater (in the home), floor plan and size of the room, how well
the room is insulated, how many doors/windows, how much bare concrete (acts as a heat
sink with any type of heating), the opening and closing of an exterior door, long hallways,
high ceilings, etc. Customers with smaller rooms experience quick heat changes. Rooms
with larger and open floor plans can expect up to 24 hours to completely heat up. For best

results, please use in rooms of recommended square footage.

I don’t have a grounded outlet; can I use adapters, a 2-prong power strip, or remove the
ground prong from the cord?

Definitely NOT! If you don’t have a grounded outlet, contact a certified electrician for
advice. Removing or altering any part of the heater’s original design or intent (including the
power cord) will not only void the warranty, but will make you liable for any unexpected or

hazardous results.

My home is not insulated very well, will this heater help me? Can I use the heater if I have
vaulted or cathedral ceilings? I live in a structure that is larger than 800 square feet. Will

this heater help me?

Yes. You will be able to use it, but keep in mind that rooms/structures with open floor plans,
minimal insulation, adjacent rooms, or high ceilings will not retain the heat as efficiently,
and noticeable heat changes will come very slowly and may not be noticed for various

hours. Please use as directed.

Can I use more than one heater at a time? Can I use the heater and another appliance at

the same time?

Yes. But make sure that the heaters (or major appliances) are not plugged into the same
circuit. Each heater draws out high amperage and requires its own minimum 15 amp circuit
(with no other appliances plugged into that circuit or outlet). If unsure your circuit
meets these requirements, verify with a certified electrician. Risk of fire, damage to

property, or injury may result if requirements are not met.

Will the simulated fire get hot and/or burn if I leave it on all day/night?

NO. The heater’s simulated flame effect is a beautiful effect that is based off reflected light
from 2 light bulbs onto a burning log prop. The log prop may get warm, but will not melt,
burn, or get excessively hot if left on all night/day. For your/your family’s safety SMART+
PRODUCTS advises all customers not to place any items or body parts into the heater’s
flame effect chamber and to keep kids and pets away from opening the flame effect door.
For your/your family’s safety, SMART+ PRODUCTS also recommends that you unplug

your heater when not in use, or when you are not in the heater’s immediate vicinity.

Why doesn’t the fan speed increase when I change the heat setting from Low to

High?

This is normal. The heater’s fan’s speed is not affected by the High/Low settings. The fan
is designed to vent the heat at one soft, comfortable, and energy efficient speed. What is
affected by the High setting is the heat output. In essence, in the High mode, the heater

produces “more” heat, rather than “faster” heat.