Smart+ Products SPP-1800-6WC Owner's Manual

INFRARED ZONE HEATING SYSTEM

OWNER’S MANUAL

Model No. SPP-1800-6WC

WARNING: READ THIS ENTIRE OWNER’S MANUAL CAREFULLY BEFORE USE.

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Thank you for choosing a SMART+ PRODUCTS Infrared Zone Heating System. This owner’s
manual will provide you with valuable information necessary for the proper care and maintenance
of your new product. Please take a few moments to thoroughly read the instructions and
familiarize yourself with all the operational aspects of your new heater.

PLEASE SAVE THESE INSTRUCTIONS

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IMPORTANT SAFETY INSTRUCTIONS

READ AND UNDERSTAND ALL INSTRUCTIONS, SAFETY WARNINGS,

AND FAQ’s BEFORE USING THE HEATER

WARNING!

! POTENTIAL FOR ELECTRICAL HAZARD IF NOT ADHERED TO!

When using electrical appliances, basic precautions should always be followed to reduce
the risk of fire, electric shock, and injury to persons, including the following:

1. This heater must be plugged into a 120V, 15 amp (or more) circuit of its own. Nothing
else can be plugged into the same circuit. If unsure if your home meets this
specification, consult a certified electrician prior to use. Risk of fire, overheat,

malfunction, property damage, injury, or even death may result if not adhered
to!

2. Connect to a properly grounded, 3-prong outlet only. Do not connect the heater to
extension cords, surge protectors, timers, direct breakers, or an outlet with other
appliances connected to the same outlet. Risk of fire, overheat, malfunction,

property damage, injury, or even death may result if not adhered to!

3. This heater is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. Use handles (certain models) or wheels to move this heater.

4. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and
curtains at least 3 feet (0.9m) from the front of the heater and keep them away from
the sides and rear of the heater.

5. Extreme caution is necessary when any heater is used by or near children, invalids,
pets, or when the heater is left operating unattended.

6. Always unplug the heater when not in use.

7. Do not operate any heater with a damaged cord or plug or after the heater
malfunctions, has been dropped, or damaged in any manner. Contact the
manufacturer for resolution options.

8. Do not use outdoors. Exposure to outdoor elements such as rain, snow, sun, wind or
extreme temperatures may cause the heater to become a safety hazard.

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9. This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations, nor any locations that use GFCI outlets.

10. Never place heater where it may fall into a bathtub or other water receptacles.

11. Do not run cord under carpet. Do not cover cord with throw rugs, runners, or similar
coverings. Arrange cord away from traffic area and where it will not be tripped over.

12. The heater must be plugged into a wall outlet that is a DEDICATED CIRCUIT, with a
minimum 15 amp rating on that individual circuit.

13. To disconnect the heater: FIRST, turn the power button to the “off” position, then
remove plug from the wall outlet.

14. Do not allow foreign objects to enter or block any ventilation or exhaust opening as
this may cause an electric shock or fire, or damage the heater.

15. Allow at least 3 feet of unobstructed space to the front and rear of the heater to allow
for maximum heat, air, and ventilation flow.

16. A heater has hot and arcing or sparking parts inside. Do not use it in areas where
gasoline, paint, or flammable liquids are used or stored, nor use flammable solvents
to clean the heater. Also, make sure to keep heater dry at all times.

17. Use this heater only as described in this manual. Any other use not recommended by
the manufacturer may cause fire, electric shock, or injury to persons.

18. Do not use abrasive solvents to clean the heater as it may cause damage to the finish
or casing.

PLEASE REVIEW FREQUENTLY ASKED QUESTIONS ON THE NEXT
FEW PAGES PRIOR TO USING YOUR HEATER.

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FREQUENTLY ASKED QUESTIONS (FAQ’S)

My heater emits a “strange” odor when I first open the box/when I turn the heater on for the first

time. Why?

These are both normal. This heater is treated with a special heat safe/resistant coating. This
odor will sometimes be present when the box is opened, and may be compared to a heaters

version of “new car smell.” Also, similar to all hearth appliances (woodstoves, etc.), the coating,

exposed to heat, will produce this particular odor during the first few hours of operation. This will
dissipate after the break-in period. If you are sensitive to odors, you may want to pre-burn the
unit in a garage with the door open until the initial odor dissipates.

If my heater runs on approximately 1500 watts, how many BTU’s is that? Is that a lot of heat?

At 1500 Watts, your heater will use approximately 5100 BTUs. 5100 BTUs, compared to your
home furnace, is a very small amount of heat. It may take several minutes, to several hours to heat
your area, depending on various factors (see Heater Placement).

Can my heater really operate on less money per day? What are my operating costs?

Most Definitely. If the heater is used as it is intended (as supplement/assist heat), it should cycle
on and off, allowing for it to heat a total of approximately 8 out of the 24 hours of the day. Using the
national average of approximately 10¢ per kWh (look at your bill for exact cost per kWh--will vary
per state), your average heating cost (add a few cents just for having it plugged in) should be less
per day compared to your main furnace. The costs will increase if it is used as the single source of
heat, or if heat somehow escapes the room being heated, since the “on” cycle will run longer.

The Formula: To determine the cost of this or ANY 1500 watt appliance, multiply 1.5 X your cost
per Kilowatt Hour. You can find the cost per KWH for your state at:

http://www.eia.doe.gov/fuelelectric.html

What is the life expectancy for the Heating Elements? Can the heating elements be replaced?

The life expectancy of the heating elements is typically 25,000 hours. Heating elements may be
replaced by obtaining parts from SMART+ PRODUCTS Products, although it is not recommended
(unless you are a certified heater technician or authorized directly by SGH). All parts may be
purchased through SMART+ PRODUCTS if your product is out of warranty. Note: If you feel that
the elements are definitely faulty right out of the box, contact SMART+ PRODUCTS Tech Support
first (for troubleshooting). Contact your place of purchase second.

Once I plug the unit in and turn it on, how long will it take to heat my room?

Typically it takes about ½ hour to feel a temperature change. Please remember that with any type
of heating process, there are many variables: Location (in the home), floor plan and size of the
room, how well the room is insulated, how many doors/windows, how much bare concrete (acts as
a heat sink with any type of heating), the opening and closing of an exterior door, long hallways,
high ceilings, etc. Customers with smaller rooms experience quick heat changes. Others with
larger and open floor plans can expect up to 24 hours to heat up.

I don’t have a grounded outlet; can I use adapters, a 2-prong power strip, or remove the ground
prong from the cord?

Definitely NOT! If you don’t have a grounded outlet, contact a certified electrician for advice.
Removing or altering any part of the heater’s original design or intent (including the power cord) will
not only void the warranty, but will make you liable for any unexpected or hazardous results.

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Why doesn’t the temperature on my heater match the temperature display on my wall, or external
thermostat?

This is completely normal. The temperature display on your heater may vary from the
temperature display on another thermostat (like the one mounted to your wall or a purchased
external thermostat). The temperature sensor on your heater reads the temperature in, and
around, the heater. The unit is near the cold floor (and heat rises), which in turn, will display a
cooler temperature than elevated or external thermostats. The best way to operate your heater is
just to set the unit on “High” and dial up to a temperature that feels comfortable to you. Then, leave
it at that temperature, regardless of the mismatch. The heater will cycle off when the set
temperature is met or exceeded slightly.

My home is not insulated very well, will this heater help me? Can I use the heater if I have vaulted
or cathedral ceilings? I live in a structure that is more than 1500 square feet. Will this heater help
me? Can I use the heater to heat multiple rooms at the same time? Will I be able to use the heater
in a basement or garage?

The answer to these is the same. Yes. You will be able to use it, but keep in mind that
rooms/structures with open floor plans, minimal insulation, adjacent rooms, or high ceilings will not
retain the heat as efficiently, and may not feel pronounced heat changes. Also, the heater will stay

on longer (delays the “off” cycle), and may increase your electric costs. Note that if you do use it in

a garage or basement, the moisture levels must be very low and they must have dedicated circuits
(15 amps minimum) with no GFCI outlets. If unsure what a GFCI outlet is, contact a certified
electrician.

Can I use more than one heater at a time? Can I use the heater and another appliance at the same
time?

Yes. But make sure they are not plugged into the same circuit. Each heater (heaters are
considered appliances) requires its own minimum15 amp circuit (with no other items plugged

into that circuit). If unsure your circuit meets these requirements, verify with a certified electrician.
Risk of fire, damage to property, or injury may result if requirements are not met.

Why does my heater’s fan continue to run even after the set temperature is reached or the power

is turned off?

This is normal. The heater’s fan will continue to run, even after the heater automatically cycles
down. The fan continues to run so that every last bit of heat is blown out of the heat chamber.
Once the internal box/components cool completely, the fan should then shut off on its own. In this
case, allow up to 5 minutes after the heat cycles off (with power on). The fan will shut off faster
when the power is turned off.

My fan seems to run at all times, even when the heat has cycled off. Why?

This is normal. Although the heat cycles off, the fan stays on until the chamber is cool. If the
temperature falls below the desired set temperature during the time the fan is cooling, the heating
elements will cycle back on. This will not allow for the fan to completely cool off the chamber, and
shut down. The fan seems to run continuously. It is a safety mechanism to prevent overheating. If
you run into this issue, the solution is to simply increase the set temperature at least 5 degrees
higher that the ambient temperature to make sure the temperature holds during the cool off period.