SMART SINE PRO SERIES
Uninterruptible Power Supply
Line Interactive
Pure Sinewave UPS
750VA, 1000VA, 1500VA, 2000VA, 3000VA
SSP Series
750VA - 1000VA
3000VA
1500VA - 2000VA
USER'S GUIDE
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS This manual contains important
instructions for 750/1000VA, 1500/2000VA, 3000VA series that
should be followed during installation and maintenance of the
UPS and batteries. Please read all safety and operating
instructions before operating the UPS. Adhere to all warnings on
the unit and in this manual. And follow all operating and user
instructions.
CONTENTS
1. INTRODUCTION 1
2. SAFETY INSTRUCTION CAUTION 2-4
3. SYSTEM DESCRIPTION 5-15
4. INSTALLATION 16-27
5.ADDITIONAL BATTERY INSTALLATION SETUP 28-29
6. BATTERY REPLACEMENT 30-35
7. COMMUNICATION PORT 35
8. TROUBLESHOOTING 36-37
9. SPECIFICATION 38-39
10. SOFTWARE INSTALLATION 40
1. INTRODUCTION
This UPS is a compact and line interactive pure sinewave device designed for
critical applications and environments, such as desktops, servers,
workstations, and other networking equipment. This model is available in the
output ratings of 750, 1000, 1500, 2000, and 3000VA. This UPS Series
protects your sensitive electronic equipment against power problems
including power sags, spike, brownouts, line noise, and blackouts.
This series is designed as a two-in-one form factor to be placed either in a
Rack (2U) or as Tower. The front panel of the UPS includes LED indicators
and four push buttons (Power Switch, UPS Test/Silence, Configure, and
Enter) that allow for easy configuration and monitoring AC line-in, notification
of site wiring fault and output load status of the UPS. It also includes four LED
bar graph (Load/Battery Level Indication); two status indications (On AC, On
Battery); five alarm indications (Overload, Over Temperature, Site Wiring
Fault, Battery Fault, Self Test Failure). A push button from the front panel
allows silencing of the AC fail alarm and the initiation of the UPS self test
sequence as well. The UPS case for 750 ~ 2000VAis made of plastic and the
3000VAis made of metal.
This series is powered from the AC mains and supply AC outputs via
receptacles on the rear panel. Communication and control to the unit is
available through serial or USB ports located on the rear panel. The serial
port will support communications directly with a server. The communications
protocol for the serial ports shall conform to true RS232 interface.
Features:
Microprocessor control guarantees high reliability
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High frequency design
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Built-in boost and buck AVR
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User replaceable design for 1500VA or above
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Selectable output range and line sensitive
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Cold startup capability
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Built-in Dry contact/RS-232/USB communication port
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SNMP allows for web-based remote or monitoring management
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Enable to extend runtime with scalable external battery pack for
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1500VA or above
Overload, Short-circuit, and overheat protection
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Rack/Tower 2 in 1 Design
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19” rack mount available for all models
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1
2. SAFETY INSTRUCTION CAUTION
WARNING: Do not attempt to repair and service this UPS. This UPS
contains high voltages that may cause the risk of electrical shock.
Even if this UPS is disconnected from the electrical outlet, the
dangerous voltage still may be present through the battery. All
maintenance and battery replacement should be performed by
qualified service personnel only.
1. This UPS should be placed indoors with adequate airflow and free of
contamination. To install or operate it in a clean and indoor
environment, free from moisture, flammable liquids, and direct sunlight.
Ambient temperature range must be 0°C to 40°C (32°F to 104°F).
2. This UPS is designed for Commercial/Industrial use only. It is not
intended for use with life support application and other designated “lifecritical” devices.
3. Do not remove the input power cord when this UPS is turned on. This
removes the safety ground from this UPS and the equipment connected
to the UPS.
4. Turn off this UPS and disconnect input power cord before replacing
battery.
5. Battery contains high short-circuit current. Replacing or servicing the
battery should be performed and supervised by qualified service
personnel knowledgeable of batteries and required precautions.
Remove watches and jewelry
n
Use tools with insulated handles
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6. When replacing the batteries, use the appropriate replacement battery kits,
same number and type of battery are a MUST.
7. Do not open or mutilate the battery. Released electrolyte is harmful to skin
and eyes that may be toxic.
8. Do not dispose of battery in a fire. Battery may explode. Proper disposal of
battery is required. Please refer to your local laws and regulations for
disposal requirements.
2
2. SAFETY INSTRUCTION CAUTION
9. The total equipment connected to the output of this UPS must not have
an earth leakage current exceeding 3.5 milliamperes. If the connected
load earth leakage current is over 2.5 milliamperes, please convert the
input lead attachment to either a fixed wiring installation or an industrial
plug/socket (e.g. CEE 17 connector). This task should be carried out by
a qualified electrical engineer who is conversant with local electrical/
regulations.
10. This UPS contains high voltages that may cause the risk of electric
shock. Do not remove cover. There are no user replaceable parts
inside this UPS. Please contact your local dealer or distributor for
service.
11. To reduce the risk of fire, connect to a circuit provided with 1.25 (at
least 20A) amperes maximum branch circuit over-current protection in
accordance with the National Electric Code, ANSI/NFPA.
12. This pluggable type A equipment with battery already installed by the
supplier is operator installable and may be operated by laymen.
13. During the installation of this equipment it should be assured that the sum
of the leakage currents of the UPS and the connected loads does not
exceed 3.5mA.
14. Attention, hazardous through electric shock. Also, with disconnection of
this unit from the mains, hazardous voltage still may be accessible
through supply from battery. The battery supply should be therefore
disconnected in the plus and minus pole of the battery when
maintenance or service work inside the UPS is necessary.
15. The mains socket outlet that supplies the UPS shall be installed near the
UPS and shall be easily accessible.
3
2.SAFETY INSTRUCTION CAUTION
2.1 Description of Commonly Used Symbols
Symbol & Description
Symbol
Description
Alert you to pay special attention
Caution of high voltage
Alternating current source (AC)
Direct current source (DC)
Protective ground
Recycle
Keep UPS in a clear area
4
Front Panel
3.SYSTEM DESCRIPTION
No. Function Description
1 Switch ON/OFF
2 Switch Self-Test/ Alarm Silence
3 Switch Config
4 Switch Enter
5 LED Input Type(Operating Mode)
6 LED Voltage Range
7 LED Bad Battery
8 LED Overload
9LED Fault
10 LED PSDR Fail (or Site Fault)
11 LED Battery Mode
12 LED Line Mode
13 LED Capacity of Load
14 LED Capacity of Battery
5
3. SYSTEM DESCRIPTION
1. Power Switch:
- To turn on the UPS, press the button more than three seconds
- To turn off the UPS, press and hold this button until you hear the UPS beep
ceases.
2. UPS Test/ Alarm Silence:
- The battery is fully charged during in-line mode. To perform self-test
function, press and hold the button for five seconds.
- To disable alarm buzzer, press this button for a second. Each time a new
alarm event is encountered the alarm will sound. Press this button to turn
off each new alarm.
Note: Unable to disable alarm buzzer as below conditions: Low Battery,
Overload, Fan Failed, Fan Fault Time Out, Over Temperature.
. Configure:
3
To reconfigure the internal UPS setup options, follow the procedure as below:
Step 1:
will transfer from configure mode to “output voltage mode”.
Step2:
allows you to select the “output voltage mode” one by one.
Step3:
seconds, the “output voltage mode” is configured.
Step4:
mode”.
Step5:
allow you to select the “operating mode” one by one.
Step6
seconds, the “operating mode” is configured.
Press the Configure button more than three seconds. Then UPS
Press the Configure button more than one second, the UPS
After selecting the mode, press the Enter button more than three
UPS will automatically transfer from configure mode to “operating
Press the Configure button more than one second; the UPS will
: After selecting the mode, press the button more than three
4. Enter:
Press the button after you choose the mode.
6
3. SYSTEM DESCRIPTION
1. Input Type (Operating Mode) LED:
INPUT TYPE
NORMAL
GENERATOR
WIDE RANGE
l
Normal mode: The Yellow LED indicator will illuminate during normal
mode, the UPS accepts AC input voltage range from +/-20%.
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Generator: No change to voltage window. However, the low frequency
transfer point is changed to 40Hz and there is no limitation for high frequency
transfer point.
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Wide range: The LED indicator will illuminate, the UPS accepts AC input
voltage range from -30% ~ +20%.
2. Voltage Range (Output Voltage Mode) LED:
UPS Output voltages selection: 110VAC/120VAC/127VAC or
220VAC/230VAC/240VAC.
VOLTAGE RANGE: VOLTAGE RANGE:
110VAC 220VAC
120VAC 230VAC
127VAC 240VAC
7. Bad Battery LED:
The LED indicator will flash every two seconds when the battery has failed, or
if the battery is disconnected. Please check your battery connection; replace
the battery or contact your local dealer for a battery replacement kit.
8. Overload LED:
The LED indicator will light when the UPS is overloaded.
9. Fault LED:
The LED indicator will light when the UPS fails/overload or battery
timeout/no output.
7
3. SYSTEM DESCRIPTION
10.PSDR FAIL LED (or SITE FAULT LED):
PSDR FAIL LED: the LED indicator will light when the power module of
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UPS fails.
SITE FAULT LED: the LED indicator will light on when UPS is plugged into
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an improperly utility
Note: “SITE FAULT” function is only available for 120Vac models.
11. BAT Mode LED (Battery Mode):
The LED indicator will flash every five seconds when the UPS is providing
battery power to your equipment. On the other hand, the LED indicator gives
you a warning which will flash every two seconds when the battery is low.
12. Line Mode LED:
The line LED indicator illuminates when the AC source is present.
13. Capacity of Load LED:
Load Indicator:
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The LED indicator and the load level indicator will
illuminate to show the load level.
Load Level Indicator:
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25% 50% 75% 100%
There are four LED bar graph to indicate the percentage of UPS load
capacity which is being used by the protected equipment. The greater the load,
the more LED indicators that will be illuminated. Each LED indicator
designates a 25% of the UPS output capacity. Please see the following load
level respectively.
u
0 ~ 25%: 1 LED indicator
u
26% ~ 50%: 1 and 2 LEDs indicator
u
51% ~ 75% : 1 , 2 , and 3 LEDs indicator
u
76% ~ 100%: All of four LED indicators will illuminate
st
st nd
st nd rd
14. Capacity of Battery LED:
Battery Indicator
: The LED indicator and battery level indicator will
illuminate to show battery level.
8
3. SYSTEM DESCRIPTION
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Battery Level Indicator:
25%50%75%100%
There are four LED bar graphic to indicate the amount of battery capacity
remaining. The higher the battery capacity, the more LED indicators that will
be illuminated. Each LED indicator designates a 25% capacity level. Please
see the following capacity level respectively.
0 ~ 25%: 4 LED indicator
u
26% ~ 50%: 3 and 4 LEDs indicator
u
51% ~ 75% 2 , 3 , and 4 LEDs indicator
u
76% ~ 100%: All of four LED indicators will illuminate
u
th
rd th
nd rd th
Indicator Condition -
Condition Alarm
Utility Mode
Line LED Lighting
(AC Mode)
Backup Mode
Flashing every four seconds
(Power Failure)
Site fault LED lighting (For 120VAC Models)Site Fault
4 segment LED bar:
th
0~25%: 4
LED lighting; 26~50%: 3rdand 4
LEDs lighting; 51~75%: 2nd,3rd, and 4thLEDs
lighting; 76~100%: all of 4 LEDs lighting
UPS Fault Fault LED lighting
Overload Overload LED lighting
Low Battery Battery LED flashing every second
th
Audible Alarm Condition
Condition Alarm
Backup Mode
(Power Failure)
Low Battery Sounding every second
UPS Fault Continuously Sounding
Overload Sounding every second
Battery Replacement Sounding every second
Sounding every four seconds
9
Back Panel -
3. SYSTEM DESCRIPTION
750/1000VA
No.
1
2
3
4
5
Rear panel description for LV and HV models table
Function
LV model (110/120/127Vac) HV model (220/230/240Vac)
Modem/Network Surge Protection
RS232 / Dry-Contact Communication Port
USB Communication Port
AC Input Power cord AC Input & Protection
AC Output NEMA AC Output IEC
10
3. SYSTEM DESCRIPTION
1500/2000VA
1.Host Rear Panel:
The host rear panel pictures for HV and LV models are shown as below:
Host Rear panel for HV model
Host Rear panel for LV model
11
3. SYSTEM DESCRIPTION
Rear panel description for LV and HV models table
No.
Function
LV model (110/120/127Vac) HV model (220/230/240Vac)
1 RS232 / Dry-Contact Communication Port
2SNMPPort
3 USB Port
4 EPO
5 Modem/Network Surge Protection
6 N/A Input Breaker
7 AC Output
8 AC Input AC Input
9 External Battery Connector
2. EBM Rear Panel:
The EBM rear panel pictures for HV and LV models are shown as below:
12
3. SYSTEM DESCRIPTION
EBM Rear panel for LV model
Rear panel description for LV and HV models table
Function
No.
LV model (110/120/127Vac) HV model (220/230/240Vac)
1 Battery Output Power Cord
2 AC Output
3 External Battery Connector
4 Output Breaker N/A
5 Output Breaker N/A
6 Output Receptacles Output Receptacles
13
3. SYSTEM DESCRIPTION
3000VA
Rear panel for HV model
Rear panel for LV model
14
3. SYSTEM DESCRIPTION
Rear panel description for LV and HV models table
Function
No.
LV model (110/120/127Vac) HV model (220/230/240Vac)
1 Output Breaker
2 AC Output
3 AC Input
Modem/Network Surge
Modem/Network Surge
4
Protection
Protection
5 Input Breaker N/A
6 Input Power Cord N/A
7 SNMPSlot SNMPSlot
8 External Battery Connector External Battery Connector
9 EPO EPO
10 USB Port USB Port
11 RS232 / Dry-Contact Communication Port
15
4. INSTALLATION
1. Inspecting the Equipment
Inspect the UPS upon receipt. If the UPS has been damaged during
shipment, keep the box and packing material for the carrier. Notify the
carrier and dealer immediately.
2. Placement
This UPS should be installed indoors with adequate airflow and free
of contamination. Locate it in a clean and indoor environment, free
from moisture, flammable liquids, and direct sunlight. Maintain a
minimum clearance of 4 inches (100mm); an ambient temperature
range must be 0°C to 40°C (32°F to 104°F), and operating humidity
range must be 20% to 80% relative humidity (non-condensing).
CAUTION: The long term use at ambient temperature higher than
25C should reduce battery life. In addition, place the UPS
unit away from the monitor at least 8in.to avoid
interference.
3. Charging
This UPS is shipped from the factory with its internal battery fully
charged; however, some charge may be lost during shipping. The
battery should be recharged prior to use. Plug the UPS into an
appropriate power supply and allow the UPS to charge at least 4
hours.
4. Load Connection
Connect one load-related device to each of the power receptacles
supplied at the rear of the UPS.
5. Modem/Phone line Connection
Plug incoming telephone line into the “In” socket at the back of the
UPS. Use on telephone line cable and plug one end of the telephone
line cable to the “Out” socket at the back of the UPS. Plug the other
end to the modem input socket.
6. DC Start Function
DC Start Function enables UPS to be started up when AC utility
power is not available and battery is full charged. Just simply press
the On/Off switch to turn on the UPS.
16
4. INSTALLATION
7. Turn On/Off
To turn on/off the UPS, you should press the on/off switch three seconds at
least.
8.UPS Setup
All models series are designed for tower and rack purpose. They can be
installed as a 19 inch equipment rack, and 3000VA can be placed in a tower
(with optional stand) as well. Please follow the instruction for Tower Setup or
Rack-Mount Setup.
9. Tower Setup
This series can be placed in horizontally and vertically. 3000VA model is
designed in a rack itself. As a tower, it is provided with the optional UPS stand
to stabilize the UPS when the UPS is positioned in vertically. The UPS stand
must be attached to the bottom of the tower.
750/1000VA
Tower form
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ON/ OFF
TEST CNFG
ENTER
INPUTTYPE:
WIDERANGE
GENERATOR
-
+
NORMAL
25%
100%
VOLTAGE RANGE:
50%
75%
110V 120V 127V
110VAC
120VAC
75%
100%
127VAC
OVERLOAD
50%
BADBAT.
25%
PSDRFAIL
FAULT
17
1500/2000VA
Host and EBM integrate into three types of tower formsl
4. INSTALLATION
(a) Tower form 1 (b) Tower form 2
(c) Tower form 3
18
4. INSTALLATION
3000VA
Tower form setupl
1.Turn the UPS vertical and put two UPS stands at the end of the tower.
2. Place the UPS into two stands carefully.
19
4. INSTALLATION
10.Rack-Mount Setup
750/1000/1500/2000VA(optional) and 3000VA can be installed in 19” racks.
The UPS and external battery enclosure need 2U of valuable rack space.
Use the following procedure to install UPS in a rack.
750/1000VA(optional)
1. Align the mounting ears with screw holes on the side of the UPS.
2. Install rack-mounting rails with the screws provided tightened up into rack
enclosure.
20
4. INSTALLATION
3. Insert UPS into the slide assemblies and lock it in the rack enclosure.
4. Add up the front panels for both sides. The load can be connected.
21
4. INSTALLATION
1500/2000VA (optional)
HOST and EBM integrate into a rack forml
1.Place the UPS on a flat surface and in a clean place so the front side of the
UPS is facing to you.
2.
Disconnect the cable from the Host and EBM.
HOST and the EBM are disconnected
3.Loosen the screws and remove the Host and EBM cover from the unit
22
4. INSTALLATION
4. Pull two covers toward the direction shown as below.
5. Align the mounting bracket with the screw holes on the each side of Host
and EBM and secure with the supplied screws.
6. Reinstall the Host and EBM cover.
23
4. INSTALLATION
. Tighten all screws on the front panels. Setup for front side rack-mount is
7
completed.
8. Align two small mounting brackets at the rear of Host and EBM and secure
with the supplied screws. Install Output receptacles at the rear panel of the
Host.
9. Setup rack-mount is completed and connected to the UPS.
24
1500/2000VA (Optional)
1. Compose HOST and
EBM into rack assembly.
2. First align the slide-rail on both
sides of rack by the screw holes,
and lock a screw in the downside
hole of both sides at the front of
the rack.
3. Lock screws in four holes on both
sides at the rear of the rack.
4. Insert UPS into the slide-rail and
lock it in the rack enclosure.
25
4. INSTALLATION
EBM and EBM integrate a rack form
3000VA
Install the 3000VA series into 19” rack as shown below
9. Turn on the UPS and connect the load.
10. After installing the UPS into rack, the load may be connected. Make
sure the load equipment is turned off, then plug all loads into the output
receptacle properly protected by a circuit breaker of fuse in accordance
with national and local electrical codes.
26
4. INSTALLATION
10. Emergency Power Off(EPO) set up
1500/2000VA and 3000VA include an EPO port that allows power to be
shut down protecting equipment immediately and does not follow the
shutdown procedure from any power management software.
Note: When EPO switch is reset, the equipment will not return to battery
power until the UPS is manually restarted. If pressing power switch to
turn off UPS after EPO is activated, the UPS remains in Standby mode
when restarted until pressing power switch to turn on the UPS again.
Follow the procedure to install the EPO switch as below.
1.Check the UPS is turned off.
2.Remove the EPO connector from the EPO port on the rear panel of UPS
3.Connect isolated, normally-open, dry contacts (rated to handle 60Vdc
maximum, 30Vac RMS maximum, and 20mA maximum) across the EPO
device to Pin 1 and Pin 2. Use non-shield wiring, size 18-22 AWG (0.75
22
mm 0.3 mm ).
4.Reconnect the EPO connector to the EPO port.
5.
Verify that the externally-connected EPO switch is not activated to enable
power to the UPS output receptacles.
6.Plug in the UPS, then pressing power switch button to turn on the UPS.
7.Activate the external EPO switch to test the EPO function
8.De-activate the external EPO switch and restart the UPS.
27
5. ADDITIONAL BATTERY INSTALLATION SETUP
1500/2000VA and 3000VA include external battery port to provide additional
battery runtime. Also, 3000VA has designed an internal battery inside the
UPS.
Caution: Connecting battery cable to external battery port may cause
spark if adding up additional battery.
Follow the procedure to install additional battery as below.
1500/2000VA
There are two external battery ports for each side of UPS itself and battery
pack.
1.Connect the battery cable to the external battery port of the rear of UPS.
2.Then connect the supplied battery cable from extended battery module to
the external battery port of the rear of previous UPS.
3.If adding additional extended battery packs, repeat above steps.
Additional battery connection in rack forml
28
5. ADDITIONAL BATTERY INSTALLATION SETUP
l Additional battery connection in tower form
3000VA
There is one external battery port for the UPS itself.
1.Connect the supplied battery module cable from extended battery module
to the external battery port of the rear of UPS.
2.If continuing to adding additional extended battery modules, repeat above
steps.
29
6. BATTERY REPLACEMENT
When the Bad Battery indicator flashes and there is a
BAD BAT.
continuous sounding alarm, the battery may need to be replaced. Please
check the battery connection or contact your local dealer to order new
battery.
CAUTION:
A battery can present a risk of electrical shock and high
short circuit current. The following precautions should be observed
before replacing the batteries.
1. Turn off the UPS and disconnect the utility power cord from the wall
outlet.
2. Remove rings, watches, and other metal objects.
3. If the battery replacement kit is damaged in anyway or shows signs
of leakage, contact your dealer immediately.
4. Properly recycle or dispose of used battery. Do not dispose of
batteries in a fire. The batteries may explode.
Note: If you are not a qualified service personnel to replace the battery,
do not attempt to open the battery door. Please call local dealer
or distributor immediately.
Recycle the used battery:
Never dispose the batteries in a fire. It may explode.
l
Do not open or mutilate the batteries. Released electrolyte is
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harmful to the skins and eyes. It may be toxic. A battery can present
a risk of electrical shock and high short circuit current.
To recycle properly the used battery, please do not discard the UPS,
battery pack, and batteries into the trash bin. Please follow your local
laws and regulations; you may contact your local recycling waste center
for further information to dispose properly of the used UPS, battery
pack, and batteries.
30
6. BATTERY REPLACEMENT
Follow the steps and Charts below to replace batteries:
750/1000VA
1.Unscrew and remove the front panel on both ends.
2.Disconnect the battery cable from the UPS and remove the battery retaining
battery bracket.
3.Grasp the battery and pull it out from the front panel.
31
6. BATTERY REPLACEMENT
.Slide the new battery into UPS
4
5.Reconnect the battery cable and screw the battery retaining battery
bracket.
6.Close and reinstall the front panel.
1500/2000VA
1. Remove the battery case (EBM) front panel by pulling on both ends.
2. Disconnect the battery cable from the EBM.
3. Unscrew and remove the battery retaining battery bracket.
32
6. BATTERY REPLACEMENT
4. Pull the battery out onto a flat area.
5. Slide the new battery into EBM
6..Reconnect the battery cable and screw on the battery retaining bracket.
7.Close and reinstall the front panel back to EBM.
3000VA
1. Remove the battery case (EBM) front panel by pulling on both ends.
2. Disconnect the battery cable from UPS.
33
6. BATTERY REPLACEMENT
3. Unscrew the battery bracket from the EBM
4. Remove the battery bracket from EBM by pulling on both ends.
5. Pull the battery out (from right side) onto flat area.
6. Pull the left side of battery out onto flat area.
34
6. BATTERY REPLACEMENT
7. Slide the new batteries into EBM.
8. Reconnect the battery cable and screw the battery bracket.
9. Close and reinstall the front panel back to EBM.
7. COMMUNICATION PORT
7.1 RS232 + Dry contact (750/1000/1500/2000/3000VA):
DB9 Female (RS232 +dry contact)
PIN # Description I/O Function Explanation
1
2 RxD Output RxD
3 TxD Input TxD
4
5
6
7 RTS Input No connection
8
7.2 USB port: HID protocol
DCD
Common
DSR
CTS
Output Low Battery Output
(*normally open, pull to
Pin# 5 when battery low
alarm in battery mode)
InputDTR
--
Output
Output
(tied to pin 6)
Common (tied to chassis)
(tied to pin 4)
AC Fail Output
(*normally open, pull to
Pin#5 when UPS is in
battery mode).
The USB and RS232 are unable to operate at the same time. Either the USB
or DB9 can connect with RS-232 at one time, usually connecting with USB
function is priority.
35
8. TROUBLESHOOTING
Audible Alarm Troubleshooting:
Problem
Sounding every
The UPS is on battery Check the input voltage
4 seconds
Sounding every
The battery is running low
second
Continuously
The UPS fails
sounding
Sounding every
Output overload
second
Continuously
sounding
Battery may need to
charge or service
General Troubleshooting:
Problem
The UPS is not on
when power switch
The power cord is not
connected correctly
is pressed
The wall outlet may be
faulty
Cause
Cause
Solution
Save your work and turn
off your equipment
Please contact your local
dealer
Check load level indicator
and remove some load
Replace the battery
Solution
Check the power cord
connection
Please contact your local
qualified electrician
UPS could not
provide power
to the load
Battery has reduced
backup time
The UPS output may
short-circuit or overload
1. Disconnect all loads and
ensure nothing is lodged
in output receptacles
2. Ensure loads are not
detective or shorted
internally
Internal fuse may be
blown
Power presents on one
Please contact your local
dealer
Check the output fuse
output receptacle
No output from any
output receptacle
1.Check the connected
cable
2.Ensure the load does not
exceed the maximum rating
of UPS
Battery is not charged Re-charge the battery
at least 24 hours
36
Trouble Shooting Guide (Continue)
Problem Cause Solution
Battery has reduced
backup time.
The UPS fault LED
lights on
Battery may not
abletoholdafull
charge due to age.
The UPS fails Save your work and turn off
1. Recharge the battery at
least 8 hours
2. Replace Battery
equipment. Please contact
your local dealer
The UPS may be
lose power while
connected to the UPS
over- loaded
The UPS may be
failed
The UPS is beeping
continuously
The UPS is in fault
condition
Buttons does not work 1. The UPS is in
green mode
2. Button is
Broken
Check the load statusConnected equipment’s
Please contact your local
dealer
Check the audible alarms
condition table
1. Wait for a while and try
again
2. Please contact your local
dealer
37
9. SPECIFICATIONS
MODEL
CAPACITY
INPUT
OUTPUT
VA / Watt
Voltage
Acceptable
Voltage Range
Voltage
Range
Frequency Range
Surge Rating ( LV/HV )
Voltage
Voltage Regulation (Batt.
Mode)
Frequency
Frequency Regulation
(Batt. Mode)
Waveform
Line Low
Transfer (Wide
mode)
Line High
Transfer
SSP750
750 / 500
50/60Hz ±5Hz for Normal Mode; >40Hz for Generator Mode
320 / 230 Joules
SSP1000
1000 / 700
110/120/127VAC or 220/230/240VAC
77/84/89VAC ± 4% or 154/161/168VAC ± 4%
132/144/152VAC ± 2% or 264/276/288VAC ± 4%
110/120/127VAC or 220/230/240VAC
±5% RMS for entire battery voltage range
SSP1500
1500 / 1050
0-160VAC / 0-300VAC
430 / 250 Joules
50Hz or 60Hz
±0.1Hz
Pure Sinewave
SSP2000
2000 / 1340
SSP3000
3000 / 2100
500 / 640
Joules
OVERLOAD
RATING
TRANSFER
TIME
BATTERY
Line Mode
Battery Mode
Typical
Backup Time (at full load)
Recharge Time
110% -0%, +8%; shutdown after 3 minutes. 150% -0%, +10%;
Shutdown after 10 cycles
110% ± 6%; shutdown after 30 seconds. 120 % ± 6 %;
Shutdown after 5 cycles
2-4ms Typical, 6 ms max ; 13ms max. for generator mode
5 minutes min.
3 hours to 90% after discharged
38
MODEL
SSP750 SSP1000
SSP1500 SSP3000
SSP2000
INDICATORS
AUDIBLE
ALARM
AC Mode
Backup Mode
Site Fault
Load/Battery Level
UPS Fault
Overload
Low Battery
Backup Mode
Low Battery
UPS Fault
Overload
Battery Replacement
Tower
WxHxD
Dimensions
In (mm)
Line LED lighting
Battery LED flashing every 4 seconds
Site fault LED lighting (for 120Vac models)
4-segment LED bar 0 - 25%: 4 LED lighting;
26% - 50%: 3 and 4 LEDs lighting; 51%-75%: 2nd,
9.25x3.40x15.07
(235x86.5x383)
rd th
3rd, and 4th LEDs lighting
76% - 100%: 4 LEDs in a row all lighting
Fault LED lighting
Overload LED lighting
Battery LED flashing every second
Sounding every 4 seconds
Sounding every seconds
Continuously Sounding
Sounding every second
Sounding every second
8.54x3.40x16.27
(217x86.5x413.5)
Battery Pack:
8.54x3.40x16.27
(217x86.5x413.5)
th
UPS:
17.24x3.38x22.91
(438x86.2x582)
PHYSICAL
ENVIRONMENT
INTERFACE
Rackmount
WxHxD
In (mm)
Tower
Lbs (Kg)
Weight
Rackmount
Lbs (Kg)
Operating Environment
Noise Level
RS-232
Dry-Contact
USB
SNMP
EPO
17.25x3.40 x 15.07
(438x86.5x383)
18.9 (8.6)
21.1 (9.6)
27.2 (12.4)25 (11.4)
0- 40°C, 0-90 % relative humidity (non-condensing)
Support Windows Family, Linux, and Mac
Yes
Yes
N/A
N/A
17.1x3.40 x 16.27
(434x86.5x413.5)
14.3 (6.5)13.55 (6.2)
Battery Pack:Battery Pack:
26.4 (12)22.55 (10.3)
45 (20.5)40 (18.2)
Less than 45dB
Yes
Yes
Optional
Yes
17.24x3.38x22.91
(438x86.2x582)
UPS:UPS:
88.8 (40.3)
89.1 (40.5)
Yes
Yes
Optional
Yes
39
SOFTWARE INSTALLATION
SmartPower Systems provides a complete
line of software solutions for standalone
and networked computers, including SNMP
POWER MANAGEMENT SOFTWARE
support.
FEATURES
• Automatic Save and Shutdown for unattended PCs
• Reboot/Shutdown scheduling
• Self test scheduling
• Power condition analysis
• Online display of input / output voltage and frequency, battery capacity and
load level
• Dashboard interface
• Send on-line commands to UPS such as Test, Shutdown, Sleep and restart
• Extensive logging of all UPS operation and power quality data
• Event & date analysis
• Events and data bar charts presentation
• Graphical display of power quality
• Run in background even before user login
r
o
Compatible with:
Supports:
DOS, Win 3.X, Novell, Win
95/98/ME/XP/NT/2000
UPSwing For UNIX Supports: SCO UNIX, SCO
XENIX, SVR4, Novell Unixware, IBM AIX, NEC
UNIX, DEC OSF/1, HP HP-UX, SGI IRIX,
SUNOS, Sun Solaris, LINUX
40
P.N.16000800
Rev.11/06
1760 Stebbins Dr. • Houston, TX 77043
1-800-882-8285 • URL:www.smartpowersystems.com
Email:support@smartpowersystems.com
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