Safety warning
Only the s upp lie d AC power adapte r and l ith ium battery is a llo wed
to use, ot her wis e it may cause de vic e dam age , battery lea kag e, fi re,
and even e xpl osi on.
Do not pu t the batter y in to a f ire or a ppl y direct hea t to it or
disass emb le it , otherwise c aus e th e bat tery leakag e, fi re, a nd even
explos ion .
Please r emo ve th e battery from t he pr int er an d store separa tel y if
the prin ter w ill n ot be used for a lon g per iod o f tim e, otherwise c aus e
the batt ery l eak age.
As the bat ter y’s li quid is corros ive , if th ere any case of op era tio nal
mistak es to c aus e leakage, ple ase w ash imm edi ate ly w ith ple nty of
clean wa ter if ski n or clo the s contact it ca rel ess ly. If enter ing eyes,
wash wi th p len ty of cle an wa ter at o nce a nd seek med ical advice .
Unpacking
After un pac kin g the unit, plea se ch eck t hat a ll the necessa ry
access ori es ar e included in th e pac kag e.
User’s m anu al
Printe r
Lithiu m bat ter y
USB cabl e
Power ad apt er
1pcs
1pcs
1pcs
1pcs
1pcs
PT-380
Zhuhai Smar net Equipment C o.,Ltd
Safety notice
Do not tou ch th e pap er tear-o ff knife.
The prin t hea d is a he ated part, ple ase d o not t ouc h the print head
and othe r par ts ar ound it during o r aft er th e pri nting proces s.
Do not tou ch th e pri nt head and plug -in p art s to av oid print head
damage .
Do not ope n the t op co ver when print ing , oth erw ise may cause
printe r wor k fai lure.
In order t o ge t goo d print quali ty, an d extend the de vic e ser vic e life,
we sug gest that usi ng t he r ecommended t her mal p ape r roll or which
is the sam e qu ali ty of.
Do not pri nt wh en it ’s out of paper, which wi ll se rio usly damage th e
print he ad an d rub ber roller.
Make sur e pri nte r power is turne d off w hen connecti ng an d
discon nec tin g the power cabl e or da ta ca ble .
Do not let w ate r or co nducting mat eri al (e g. Me tal) into the pr int er,
please t urn o ff the powe r imm edi ate ly if happene d.
Please m ake s ure t o charge th e bat ter y for 60% or above a nd th en
remove t he ba tte ry from the prin ter a nd st ore s eparately if t he pr int er
will not b e use d for a l ong period of ti me.
Please k eep t his m anual for your r efe ren ce.
Main Features:
Two ki nds o f Interface op tio nal : USB +Bluetooth ( sta nda rd ),
USB+WiFi (op tio nal )
USB+Bl uet oot h: BT3.0 and BLE 4.0 , sup por t Androi d and i OS sy ste m.
USB+WI FI: AP /STA/ AP+ STA mode t o set u p the n etworks.
Suppor t USB virtua l CO M por t for d eveloping an d tes tin g by developer.
Compat ibl e wit h ESC/POS prin tin g com man ds, support NV l ogo
downlo ad pr int ing, various 1 D bar c ode a nd QR c ode.
Low powe r con sum ption, good print q ual ity, 50km me cha nis m lif espan.
Suppor t GB1 803 0 Sim plified Chinese, Big5 tr adi tio nal Chi nes e,
Korean , int ern ational char act er s et an d extended co de p age s.
LED can be s how ed ab normal con dition of the pr int er, ba tte ry ca pacity
status , cha rging and c onn ect ion s tatus ect.
Freely o ffer DLL, SDK, Demo f or de vel oping.
Technique Spec
Printi ng
Barcod e &
Charac ter
Buffer
Physic al
Proper tie s
Power
Enviro nme nt
Reliab ili ty
Print method
Print width
Paper diameter
Paper thickness
Paper width
Print speed
Paper cutting way
Dot density
Interface
Print commands
Fonts
Character size
Fonts
Barcode
Code page
Data
NV Flash
Dimension
Weight
Power adapter
Lithium battery
Charge period
Work
Environment
Storage
Environment
Mechanism
Direct thermal line
80mm
50±0.5mm
0.06~0.08mm
72mm (Max)
60mm/s (max)
Tear-off
576dot/line
USB+Bluetooth3.0/BLE4.0 (Standard)
USB+WiFi (Optional)
Compatible with ESC/POS
ANK Font: Font A: 12*24dots
Font B: 9*17dots
Simplified/Traditional Chinese Character,
Korean: 24*24dots
GB18030, Big5, Korean
UPC-A/UPC-E/EAN(JAN)13/
EAN(JAN)8/CODE39/CODABAR/
ITF/CODE93/CODE128/QR code
PC437/Katakana/PC850/PC860/PC863/
PC865/West Europe/Greek/Hebrew/East
Europe/Iran/WPC1252/PC866/PC852/
PC858/IranII/Latvian/Arabic/PT151,
1251/PC747/WPC1257/Vietnam/PC864/
PC1001/Uygur/Thai
4K bytes
60K bytes
131mm*107mm*58mm
430g (including battery)
Input: AC220V output: DC 9V/1A
2200mAh/7.4V
3h-5h
Temperature: 0～45℃,
Humidity: 10～90%
Temperature: 0～50℃,
Humidity: 10～90%
50km
Printer parts:
Feed but ton
1.
2.Power b utt on
3.Funct ion key butt on
4.Power p ort
5.Statu s ind ica tor (Blue)
⑨
6.Batte ry st atu s indicator (G ree n)
7.Error i ndi cat or (Red)
8.USB por t
9. Cov er op en bu tton
Paper Roll Installation
a.Open the cover. b. install
the paper roll.
Correctly
Battery Installation
c.Close the top cover,
keep 5mm of the
paper outside.
Interface information
a. turn on t he pr int er, pr ess t he FUNC button , the p rin ter will
print a re cei pt sh owed interfa ce in for mat ion, such as bel ow:
Interface information
INTERFACE: USB2.0
USB Printer & Mass Storage Device
U-disk size: 4M
INTERFACE: BLUETOOTH BLE4.0 & BT3.0
BLUETOOTH NAME: Printer_6BB3
BLUETOOTH PIN: 0000
BLUETOOTH LINK: 1 Android + 1 iOS
BLUETOOTH ADDR: 00:18:E4:0C:6B:B3
CONNECTION: DISCONNECT
b. Acc ord ing t o the i nterface inf orm ati on, enter Blue too th PI N
0000 or 12 34 fo r con necting to the AP P and th en pr int ing .
Bl ut ooth na me
Bl ue tooth P IN
Bl ue tooth l in k
Bl ue tooth a dd ress
Co nn ectio n st ates
Indicators, Beeper and Buttons:
ERROR
indica tor
(Red)
OFF
Blinki ng
OFF
OFF
Long press the power button for 3 seconds.
Pre ss the P OW ER b ut to n and F UN C
b utt on s i mu lta ne ou sly , w ai t f or t he
green li ght s lig ht in turn, then r ele ase t he
POWER bu tto n fir stly. the re d lig ht an d blue
light lig hts up in turn, afte r the blue light
dim s, r el ea se t he F UN C b ut to n; r ed
light d ims, the pri nte r motor w ill v ibr ate .
Printe r pow er on , press the FEED b utt on.
Pr ess t he F EE D button an d t he P OW ER
but to n s im ult an eo us ly, wai t for a ll t he
lights a re br ight, the n r ele ase the POW ER
bu tt on f irstl y, w ait f or S TATUS i nd icato r
(blue li ght ) dim s, then releas e the F EED b utt on.
Press the FEED button and t he PO WER
button si mul taneously, w ait for all the
lights are bright, then release the POWER
but to n f ir st ly ; a ft er t he b lu e lig ht
and red ligh t dims in turn , th en release t he
FE ED butto n, m ean wh il e the p rin te r
prints o ut "H exa decimal Dump " pag e, th en
printe r is ch ang ed to Dump mode.
Batter y
status
indica tor
(Green )
OFF
ON
ON
ON
STATUS
indica tor
(Blue)
OFF
OFF
OFF
ON
Beeper
Printe r pow er off.
No
Printe r pow er on , but out
Yes
of paper.
Printe r is po wer ed on and
No
in norma l pri nt mo de.
Blueto oth /WiF i con nected.
No
Printe r pow er ON /OF F.
Printe r ini tia lization
Paper fe ed
Print Se lf- tes t page
Hexade cim al Du mping
Interf ace i nfo rmationPrinte r pow er on , press the FUNC butt on.
Status
1. Open the cover. 2. Insert the left side to install
the battery at the rear of the
printer, push the right side
of the battery.
3. Close the cover.
Note:The p rin ter can not be prin ted without usi ng ba ttery.
Battery Charging
Input: AC 100 -22 0V
Output : DC9 V/1 A
Printer
NOTE:
1. Charging the b att ery must be in th e st ate of po wer-on .
Driver software
Connect pr int er with compute r via USB cable, an d the n turn on
the printe r pow er, a U-Disk ap pears in comput er, which saved
the driver s oft ware into a zippe d package. Plea se co py to your
local disk f or dr iver insta lla tion.
The way of changing Bluetooth Name,
PIN, WiFi mode and password
a. Downl oad G pto ols .APK and then in sta ll to t he Android d evi ce
to use it.
b. Or down loa d GPr int erSetToo l and t hen install to t he co mpu ter
to use it.
Troubleshooting
The foll owi ng gu ide lists the mo st co mmo n pro blems that may
be encou nte red w hen operatin g thi s pri nte r. If the prin ter s til l
does not f unc tio n after all sugg est ed so lut ions have been
invoke d, pl eas e contact the Cu sto mer S erv ice Departme nt of
your pur cha sed r eseller or dis tri but or fo r assistance .
Proble m
Printe r doe sn' t
detect t he pa per.
Printe r doe sn’t
power on .
Poor pri nt qu ali ty
Possib le Ca use
*
The prin t hea d sen sor is
dirty.
* The b att ery is used up. * Please u se th e ori ginal
* Poor med ia qu ali ty.
* The p rin t head is dirty.
* The p lat en roller is dir ty.
Recove ry Pr oce dure
* Please u se so ft br ush
to clean t he se nso r.
AC pow er ad apt er to
rechar ge it and start
again.
* Change p rop er me dia
roll.
* Please u se th e lin t-free
cloth wi th 10 0% et hanol
to wipe th e pri nt he ad
and the pl ate n rol ler.
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