User manual
SML-5010W
©2016 SmartLabs LLC
1 Thank you for choosing us
The SML-5010W is a small-form solution, but still high performance set-top box (STB)
capable of delivering to your home the exciting world of cutting edge interactive services.
This manual contains a description of all possible features and options of SML-5010W,
however your device may look slightly different from the one pictured in this document.
The packaging and configuration of your device, such as presence or absence of
certain connectors, are defined by the service provider.
Information about interactive television services available through the set-top box is
given by your service provider in a separate manual (not included).
2 Distribution kit
SML-5110W set-top box
DC adapter 12V 1.2A
HDMI cable
Remote control (RC)
Quick start guide in English
3 Safety and storage
Read this manual before using the set-top box (STB). Please, follow the precautions
and operating instructions.
Do not open or repair the STB by yourself. Improper repair may result in
electrical shock or fire. In addition, the STB is removed from the warranty.
The STB is intended for the indoors use only, with air temperature from 0°C to
35°C (from 32°F to 95°F) and 30-70% of relative humidity, non-condensing.
Use only power supplies listed in the user instructions.
Do not use the STB if the power cord is damaged.
To reduce the risk of fire or electrical shock, do not expose the STB to dripping
or splashing and do not place any objects filled with liquids on or next to the
STB.
Do not expose the STB to any liquids, rain, steam, moisture or high humidity.
Do not expose the STB to direct sun light.
Do not place the STB near open fire or heating elements.
Do not expose the STB to vibrations or shaking.
Do not use the STB in dusty environments.
105318, Russia, Moscow, Shcherbakovskaya str., b. 3. Ph.: (495)645-44-56 page
http://www.smartlabs.tv CONFIDENTIAL
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5
Installa
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2.
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o Place STB on a flat surface.
o Do not place the STB on slick surfaces, where there is a risk of vibration, fall
or other damages of STB.
o Do not mount the STB on soft surfaces, like a bed, carpet, etc. Such a
surface impedes access for air and normal ventilation of the STB and thereby
causes overheating and malfunctioning.
o Do not cover the STB.
o Do not shield the ventilation holes in the STB’s enclosure located at the top
panel of the STB.
o When mounting the STB, make sure that there are at least 10 cm of free
space at each side of the device. Do not place STB in closed cupboards and
caves.
o Do not place STB on surfaces, which can heat, for instance, on boosters.
o Do not place any things on the device.
o To avoid damage of the pow er adapter’s cable, place the cable so that it is
not pressed, pinched or mechanically affected in any way.
3. Make sure that the TV set and the STB are not connected to the power network.
Connect the TV set and the STB with the HDMI cable.
4. Connect the Ethernet cable to the STB if you are going to use wired connection to
the Internet. If you are going to use Wi-Fi, skip this step.
5. Connect the STB and the TV set to the power network.
6 First start
When you switch on the STB for the first time, make sure that the STB is connected to a
managed IPTV network. The box will start downloading the latest version of the
software. Updating may take a few minutes. Do not disconnect the STB from power
supply and from the Internet before the updating is complete. After finishing the STB will
reboot automatically.
7 Troubleshooting
Problem Possible reason Solution
No picture 1. TV is not turned on 1. Turn on your TV
The screen
displays "No
signal"
1. STB is not connected
to the mains supply.
2. STB is turned off.
3. TV is set to the wrong
input source.
1. Connect STB to the mains supply.
2. Turn STB on by using its remote
control.
3. Use TV remote control to select
the video input connected to STB.
No sound 1. The sound is turned off
on TV.
2. The sound is turned off
on STB.
105318, Russia, Moscow, Shcherbakovskaya str., b. 3. Ph.: (495)645-44-56 page
http://www.smartlabs.tv CONFIDENTIAL
1. Increase the volume on TV by
using the TV remote control.
2. Increase the volume on STB by
using VOL+ button on STB remote
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control.
Remote control is
not working
STB turns off
periodically
If you need further support, please contact your Service Provider.
1. Dead battery.
2. The signal from remote
control does not reach
STB.
1. Not enough power
supply to STB.
2. Overheating.
1. Replace the battery with a new
one.
2. Reduce the distance between the
remote control and STB.
1. Connect STB to power adapter
included in the supplied package.
2. Ensure sufficient air flow to STB
— no less than 10 cm (4 inches) of
clearance on all sides.
8 Cleaning
1. Unplug the STB before cleaning.
2. Wipe the STB with a clean dry rag only.
3. Clean the ventilation holes in the STB’s enclosure on a regular basis.
4. You may remove stains from the STB’s surface with a slightly damp cloth.
5. Do not use chemical cleaner, car polish, dissolvent, aerosol, cleaning agents,
abrasive powders and materials for cleaning the STB and accessories.
9 Disposal
The STB must be disposed separately from household waste. When the STB reaches
its end of life, contact local authorities to learn about disposal and recycling options. The
correct disposal will help prevent potential negative impact on the environment and
human health.
10 Specifications
Name: SML-5110W
Dimensions (W x D x H): 106.5 x 110.4 x 32.6mm, 130g
Power supply:
Input: AC 100 - 240V, 1.0A Max, 50Hz - 60Hz
Output: DC 12.0V, 1.2A
Inputs and outputs:
The digital audio/video interface HDMI 1.4a with HDCP
105318, Russia, Moscow, Shcherbakovskaya str., b. 3. Ph.: (495)645-44-56 page
http://www.smartlabs.tv CONFIDENTIAL
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ONFIDENT
9
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13 About the manufacturers
The distance between user and device should be no less than 20cm
Legal entity: SmartLabs LLC.
Address: Scherbakovskaya street 3, Moscow, Russia, 105318
Contact information: www.smartlabs.tv
Manufacturing plant: Sichuan Changhong Network Technologies Co. LTD
Manufacturing plant address: 35, East Mianxing Road, High-Tech Park, Mianyang,
Sichuan, China.
14 Warranty
The appliance warranty is provided through the service provider. The warranty period
and conditions are determined by the service provider. If maintenance or repair is
required please contact your service provider.
No part of this document shall be considered as warranty.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
18, Russia, Moscow, Shcherbakovskaya str., b. 3. Ph.: (495)645-44-56 page
1053
http://www.smartlabs.tv CONFIDENTIAL
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