Smart Cat PDA User Manual

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Page 1

Users Manual

V 1.0

Distributed Exclusively by

COVER

William Frick & Company

Page 2

TABLE OF CONTENTS

System Requirements & Reader Specs ............................................... 3

Reader Specs ...................................................................................... 4

SmartCAT™ Kit ...................................................................................... 5

Kit Accessories ................................................................................... 6

Reader Components ........................................................................... 7

Icons ................................................................................................... 8

SmartCAT Setup .......................................................................... 9-11

SmartCAT Conﬁguration ................................................................... 12

SmartCAT Folder and File Overview ................................................ 13

Customizing the Conﬁguration File .......................................... 14 - 20

SmartCAT User Guide ................................................................ 21 - 27

Troubleshooting ............................................................................... 28

FAQ’s ................................................................................................. 29

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SYSTEM REQUIREMENTS & READER SPECS

SmartCAT™ can only be used with a computer utilizing Microsoft Windows.

Windows Mobile Device Center will automatically launch for users using Windows Vista and 7. If you don’t have Windows Mobile Device Center please download from the following link:

http://www.microsoft.com/en-us/download/details.aspx?id=14.

READER SPECS

Baseline Speciﬁcations

RFID Reader RFID UHF reader Scanner 1-D bar code Networking Wire-

less Communications USB host & client Operating System Windows Mobile 6.5 Display 3.5” color QVGA touch

CPU Marvel PXA320, 820MHz Memory 256MB RAM / 256MB

Battery 3,000 mAh lithium poly-

Expansion Slot 1 Micro SD slot, 1 SIM

Weight without gun battery

Weight with gun battery

Dimensions without gun handle

WLAN 802.11b/g

screen

ROM

mer

slot

1.22 lbs / 0.55Kg

1.42 lbs / 0.65KG

6.25” (L) x 3.1” (W) x

4.6” (H)

15.9cm (L) x 7.9cm (W) x

11.7cm (H)

You must have Windows ActiveSync 3.7 or higher, if you are using Windows XP or earlier. Download ActiveSync 4.5 at:

http://www.microsoft.com/en-us/download/details.aspx?id=15

Dimensions with gun handle

Scanner 2-D bar code scanner Camera 3 mega-pixel ﬁxed focus

Body Network Wireless Bluetooth v2.0,

Cellular Network Wireless HSDPA Location Services GPS Battery Additional capacity

Physical Characteristics

Ingress Protection IP65 Drop 1.5 Meters (5 feet) - 6

ESD Contact ± 4KV / ± Air

Humidity 0-95% at 104°F / 40°C Operating Temp 14°F to 122°F / -10°C to

6.25” x 3.1” (W) x 5.3” (H)

15.9cm (L) x 7.9cm (W) x

13.5cm (H)

with ﬂash

Class II (SPP)

4,400mAh high capacity battery

axis (1 foot greater than MIL-STD-810 G)

8KV

50°C

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READER SPECS CONT.

Physical and Environmental Characteristics

Dimensions without gun handle

Dimensions with gun handle

Weight without gun battery

Weight with gun battery

Ingress Protection IP65 Drop 5 feet (1.5 Meters) - 6

Operating Temperature

Storage Temperature

Humidity 0-95% at 104°F / 40°C ESD Contact ± 4KV / ± Air

Performance Characteristics

Processor Marvell™ PXA320

Operating System Windows Mobile 6.5 Memory 256MB RAM / 256MB

Display 3.5” color QVGA touch

Audio Phone Receiver; Earphone

6.25” (L) x 3.1” (W) x

4.6” (H)

15.9cm (L) x 7.9cm (W) x

11.7cm (H)

6.25” x 3.1” (W) x 5.3” (H)

15.9cm (L) x 7.9cm (W) x

13.5cm (H)

1.22 lbs / 0.55Kg

1.42 lbs / 0.65Kg

axis (1 foot greater than MIL-STD-810 G)

14°F to 122°F / -10°C to 50°C

-20°F to 140°F / -30°C to 60°C

8KV

820MHz

ROM

screen

Jack

Communication Port

Expansion Slot 1 Micro SD slot, 1 SIM

Keypad 29 Key Notiﬁcations Vibrator, Speaker, LED’s

Power Supply

Main Battery Lithium ion 3.7V

Backup Battery Lithium polymer 3.7V,

Adapter Input 100VAC ~ 240VAC;

Network Characteristics

Wireless LAN WLAN (802.11 b/g) Bluetooth Class2, v2.0 (SPP Only) GPS A-GPS with Internal

Antenna Internal LAN and WLAN Cellular Network Wireless HSDPA

Data Capture Devices

Barcode Engine 1D Laser Scanner or

Camera 3.0 mega-pixel autofocus

UHF 900MHz RFID Reader

Frequency 850MHz - 930 MHz Reading Range 0ft – 23ft/0m – 7m Writing Range 0ft – 10ft/0m – 3m Antenna Gain 2 dBi Speed 62.5 kbps RF Output 1W EIRP Protocol EPC Gen2 ISO 18000 6C

Multi-Reading Anti collision

RS-232 serial port; USB

1.1

slot

3,000mAh; 4,400mAh in pistol grip

100mAh

Output 5VDC 3A

Antenna

2D Imager

with ﬂash

ISO 18000 6B

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SmartCAT™ KIT

Case

Included in Kit:

1. Reader pistol grip, hand strap and stylus

come assembled

2. Reader Leather Sleeve

3. Cradle (docking station) for USB connection

and charging reader battery

4. Extra Battery and USB Sync Cable

5. 12 Volt Car Charger, AC Charger,

Adapter and AC Cable

6. Storage Compartment Area- Quick

Start Guide

Located:

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KIT ACCESSORIES

Reader

Stylus Reader Cover Case

Pistol Grip

Hand Strap

Cradle

Battery (2)

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12 Volt Car Charger

USB Sync Cable

Adaptor and AC Cable

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READER COMPONENTS

Camera

Barcode Scanner

WLAN LED

Phone Speaker

Charge Status LED

Volume

Touch Screen

Left/Right Arrows

Power Button

Keypad

Reset Button

DC Power Jack

Cradle Connector

Function Buttons

Earphone Jack

Speaker

RFID Reader

Battery

Battery Latch

Hand strap Hole

Trigger Button

Pistol Grip

USB Sync Connector

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ICONS

APP ICONS

Windows Start Menu

Warning/Missing data/App not running

GPS signal NOT Acquired

GPS signal Acquired

Touch Screen Keyboard

Warning message to inform the user

* Required Field

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Introduction

SmartCAT™ is an all-in-one RFID-based capital asset tracking system. The fully programmable SmartCAT application (app) organizes asset data collected on the SmartCAT Windows Mobilebased ruggedized handheld READER.

NOTE: For basic READER use questions, please refer to the READER User Guide. You can ﬁnd it at http://www.SmartCATrﬁd.com/support/download

SmartCAT™ SETUP

the power button and checking the remaining battery on screen. Connect AC charger to the charger if the upper left hand light is red, the READER is charging, if it is green, the READER is charged. If not fully charged, keep the AC wire connected to the cradle and plugged in to continue charging.

2. With the READER in the cradle, plug the USB cable from the cradle to your computer (this can be done while the READER is charging).

For Windows Vista and Newer - Windows Mobile Device Center Users

Initial Setup

Before utilizing SmartCAT, the admin must ﬁrst customize the application by performing the following instructions. The application is conﬁgured by using spreadsheets on a PC and transferring the spreadsheet from the computer to the READER.

NOTE: It is recommended to use Microsoft Excel to perform the following tasks. Excel will be used as a spreadsheet example throughout this manual.

1. Connect the READER to the cradle and conﬁrm that the READER is charged by pressing

3. Once the USB cable is connected, ‘Windows Mobile Device Center’ will begin loading and the following screen will display on your computer. Click “Connect without setting up your device”

NOTE: Do not disconnect the USB while loading. Load time will depend on the speed of your computer.

4. Select “File Management” and “Browse the contents of your device”

5. Open the reader drive (AlienHH> ‘\’)

Go to Step 6

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For Windows XP and Older - ActiveSync 4.5 Users

3. Once the USB cable is connected, the following screen (Sychronization Setup Wizard) will display on your computer. Click “Cancel”.

NOTE: Do not disconnect the USB while loading.

Load time will depend on the speed of your computer.

4. Select “Explore” on the following screen (Microsoft Activesync)

5. Open the reader drive (My Windows

Mobile-Based Devices>‘\’)

Go to step 6

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SmartCAT™ SETUP CONT.

6. Open the SmartCAT™ folder.

7. Select a drive on your computer where you would like to store your SmartCAT ﬁles.

8. Copy and paste (or drag and drop) the SmartCATDirectoryCreate batch ﬁle from the device drive into the desired drive on your computer.

9. Double click and run the newly created SmartCATDirectoryCreate batch ﬁle on your computer.

10. Within a few seconds, a folder titled SmartCAT will appear in the selected drive.

Reader Drive

11. Open the Master Conﬁg folder, in the SmartCAT folder.

12. Cut and paste the Conﬁg folder from the device drive to this folder on your computer.

SmartCAT>Master Conﬁg Folder

NOTE: It is extremely important to follow all steps and that you create a separate folder on your computer to store these ﬁles. Files can only be edited on a computer, not the READER itself.

Computer

Drive

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SmartCAT™ CONFIGURATION

Overview - Before Conﬁguration

SmartCAT™ is conﬁgured by using spreadsheets located in the SmartCAT™ folder on your PC (if you do not have a SmartCAT folder on your PC, then refer to the Initial Setup section). MS Excel will be used as a spreadsheet example throughout this manual.

Reader

NOTE: The spreadsheets that you will be

customizing will have example data ﬁlled in (ﬁrst time use). Delete this data, unless otherwise stated, before customizing your information.

Before beginning your SmartCAT customization, familiarize yourself with the folders and ﬁles within the SmartCAT folder. Refer to the following chart and ﬁle/folder descriptions.

This diagram explains how to navigate through the SmartCAT

directories onyour Reader.

This diagram explains how to navigate through

User Manual V1

the SmartCAT directories on your PC.

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SmartCAT™ FOLDER AND FILE OVERVIEW

mended to save a time and dated copy of the

Customizing the Conﬁguration

This section is a brief overview of the conﬁguration ﬁles and folders that the administrator will customize and upload to the READER.

SmartCAT™ (folder) The SmartCAT folder on your computer contains

all of the following ﬁles and folders. This is where the administrator will create, edit and customize the conﬁguration ﬁles and captured user data.

Data (folder) The Data folder contains the Images folder and

Log Files.

current conﬁguration ﬁles in the Conﬁg Ar- chives folder.

After a change has been made to the current conﬁguration ﬁles within the Conﬁg folder, the ﬁles must be saved and then transferred to the READER (refer to SmartCAT User Manual page

20).

Users.csv (spreadsheet) The Users.csv conﬁguration ﬁle contains user in-

formation such as the user names and passwords for each user granted access to the READER. Each person that the administrator would like to grant SmartCAT access to should have a user name and password.

Images (folder) The Images folder contains all pictures that

have been taken using the SmartCAT application. The images are time and date stamped for your convenience and organization.

Log Files (xml) The Log Files contain collected survey data

such as scanned automated data entries (RFIDs, barcodes, GPS).

Conﬁg Archives (folder) The Conﬁg Archives folder contains a backup

of all of the previously created conﬁguration ﬁles that the administrator has kept over time.

Master Conﬁg (folder) The Master Conﬁg folder contains the current

Conﬁg folder. See the following Conﬁg (folder) section.

Conﬁg (folder) The Conﬁg folder contains the most current and

up-to-date conﬁguration ﬁles that are being read from SmartCAT. The conﬁguration ﬁles in the Conﬁg folder are able to be edited by the admin. Before the administrator changes the conﬁguration ﬁles in the Conﬁg folder, it is highly recom-

System.csv (spreadsheet) The System.csv ﬁle contains the license key and

other optional information that the administrator can decide to customize, such as a system name, time out option, GPS (on/off) and low memory alert.

Safety Message.txt (spreadsheet) This is a customized message that the adminis-

trator would like to appear every time the user logs into the SmartCAT app on the READER. The user must accept the message before moving on.

AssetTypes.csv (spreadsheet) The AssetTypes spreadsheet lists the assets that

the users will be collecting data for.

AssetTypes (folder) This folder is not to be confused with the .csv ﬁle

‘AssetTypes.’ This folder contains the survey ﬁles (survey questions) that belong to the asset types mentioned in the ‘AssetTypes.csv’ ﬁles.

AssetName.csv (spreadsheet) Contains information about the assets that are

being tracked and/or inspected by the users. It holds questions and/or directions the administrator has set for a particular asset to be inspected.

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CUSTOMIZING THE CONFIGURATION FILES

Customizing the “Users” Spreadsheet

1. On your PC, open: SmartCAT™>MasterConﬁg>Conﬁg> Users. csv

NOTE: There will be an example user name and password for your reference. ( Username: John Password: j123) Delete this example before continuing.

2. List all user names in the rows of column A.

3. Enter your desired user passwords next to the corresponding user names in column B.

4. For your reference, you may also use column C to enter the users’ full names. This informa-

tion will not show up on the reader.

NOTE: There is no restriction on length or the use of special characters (#$%^&). It is, however, advisable to keep the password and user name restricted to alphanumeric entries in order to reduce complications while using the reader.

5. Save updates to ﬁle.

6. Press YES on the pop-up.

7. While closing the ﬁle, save again when prompted.

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CUSTOMIZING THE CONFIGURATION FILES CONT.

track in column A.

Customizing the AssetTypes Spreadsheet

1. On your PC, open: SmartCAT™>Master Conﬁg>Conﬁg>AssetTypes.csv

NOTE: There will be an example asset type for your reference. Delete this example before continuing.

2. List all asset types that you would like to

3. Type the asset type ﬁle names next to the corresponding asset type in column B. The asset name should be the asset type “.csv” Refer to example spreadsheet image below.

4. Save updates to ﬁle.

5. Press YES on the pop-up.

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CUSTOMIZING THE CONFIGURATION FILES CONT.

Column *Header/Description

Customizing the “Survey Questions” Spreadsheet

These will be the survey questions that appear on the READER while the user is tracking the asset.

1. Each asset type will require its own survey questions spreadsheet, and will need to be saved exactly as the asset type ﬁle name in column B on the AssetTypes spreadsheet for the corresponding asset.

2. On you computer, open: SmartCAT™>Master Conﬁg>Conﬁg> AssetTypes>Example.csv

3. Select File Save As and save this as a new ﬁle in the same folder. Save ﬁle as it appears in column B in the AssetTypes spreadsheet. Example: If the title in column B in the Ass- setType spreadsheet is “FireHydrant.csv” then save the spreadsheet as “FireHydrant”

4. In the drop down menu for save as type, select CSV (comma delimited).

5. Save

6. Click “OK” to save only the active sheet (pop-up warning).

7. Click YES when asked if you want to keep the workbook in this format (pop-up).

(and every column following D)

REQUIRED FIELD

Do you want this to be a required ﬁeld? Type TRUE if you would like it to be a required ﬁeld, leave blank if you would not like it to be a required ﬁeld.

DATA COLLECTION FIELD

How would you like the data to be collected? Either: RFID, Barcode, Camera or leave it blank for text options (manual or drop down).

LABEL

How would you like the instruction or question to appear? The text in this column will be the header of the column containing the data collected for this question or direction.

Make sure each question is unique in order to cleanly export data.

ANY DATA IN THE FOLLOWING COLUMNS ARE DROP DOWN OPTIONS

Drop down options. If left blank, a text box will appear on the READER for manual text entry as opposed to a drop down option.

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8. Fill in the ﬁelds. Refer to the following chart:

*Header text may be changed if desired, but the action will stay the same.

NOTE: There will be a set of example questions for your reference. Delete this example (not the headers) before continuing.

9. Delete example rows 2-6. Enter desired data.

10. Save updates to ﬁle.

11. Press YES on the pop-up.

Example spreadsheet on following page.

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CUSTOMIZING THE CONFIGURATION FILES CONT.

Example - Survey Questions Spreadsheet

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CUSTOMIZING THE CONFIGURATION FILES CONT.

Customizing the “System” Spreadsheet

1. Open SmartCAT™>Master Conﬁg> Conﬁg folder>System.csv

2. Leave row 1, column A as is (default text).

NOTE: Deleting column A will prevent the app from functioning. If column A is deleted, call the SmartCAT customer support center at: 1-855-SMRTCAT (767-8228).

3. Row 2, column B, enter a name for the READER.

4. Row 3, column B, enter the minutes of inactivity before the user is logged out of the session.

5. Row 4, column B, select if you would like the GPS to be on or off. Type ON or OFF in this cell.

6. Row 5, column B, enter percentage of memory storage capacity when you would like to have the alert message appear.

7. Save updates to ﬁle.

8. Press YES on the pop-up.

NOTE: Row 1, column A is the only row that cannot be deleted and/or altered. All other columns and rows can be customized and/or rearranged.

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CUSTOMIZING THE CONFIGURATION FILES CONT.

Customizing the “SafetyMessage” text ﬁle

1. Open SmartCAT™>MasterConﬁg>Conﬁg> SafetyMessage.txt

2. A note pad will appear on the computer screen.

3. Delete existing sample text.

4. Fill in text that you would like the user to

see and accept every time they log into the SmartCAT app. If you would not like a safety message to appear, then delete the SafetyMessage folder on your computer.

5. Save updated message.

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CUSTOMIZING THE CONFIGURATION FILES CONT.

1. Copy the Conﬁg folder on your PC drive.

Sync Files to Reader

Transfer folders from PC drive to READER drive

Once all of your ﬁles and folders are customized, you will then transfer the SmartCAT ﬁles on your PC to the READER.

For Windows Vista and Newer - Windows Mobile Device Center Users

2. Paste the folder in the READER device drive: Computer>AlienHH>\>SmartCAT™.

For Windows XP and Older - ActiveSync 4.5 Users

2. Paste the folder in the READER device drive: Computer>Mobile Device>My Windows Mobile-Based Device>SmartCAT™.

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SmartCAT™ USER GUIDE

Using the SmartCAT™Application

on the READER

Use the stylus pen to select information on the touch screen.

NOTE: The screen will black out after being idle for a certain amount of time. Press the power button to turn the screen back on. Refer to the READER User Manual to change the setting.

1. Turn on the READER. The following screen will display.

3. The Home screen will display. Select the SmartCAT icon.

2. Select the Windows icon.

4. Select your User Name from the drop down.

5. Select the keyboard icon and enter the appropriate password.

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SmartCAT™ USER GUIDE CONT.

6. Select the Login button.

7. Read the safety message (skip this step if a safety message does not appear).

8. Select the Accept box.

9. Select OK.

10. Once logged in, select the Asset Type that you will be surveying in the Asset Type drop down.

Example Survey

11. Select Start Survey

12. Once the survey begins, the following screen will appear.

13. Answer questions from top to bottom. An asterisk “*” before a question/command means that it is a required ﬁeld. Refer to the following sections for instructions on how to ﬁll out the RFID, Barcode and Camera options.

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SmartCAT™ USER GUIDE CONT.

RFID:

When RFID is selected, the following screen will display:

4. If selecting multiple tags, select the desired tag(s) on the display screen.

5. Select OK on the display screen and move on to the remaining questions.

Barcode:

When Barcode is selected, the following screen will display:

1. In the drop down box, select either Single Read, Multi Read or Multi Read/Multi Select.

Single Read Reads one RFID tag

Multi Read Reads multiple tags (user

selects one)

Multi Read/ Multi Select

2. Point the READER in the direction of the RFID tag.

3. Either press the trigger on the pistol grip or select the scan button on the touch screen. If selecting multiple reads, you may need to press the trigger repeatedly until the desired tag(s) is selected.

Reads multiple tags (user able to select multiple tags at once)

1. Point the READER at the Barcode.

2. Conﬁrm that the right data has been captured.

3. Either press the trigger on the pistol grip or select the scan button on the touch screen.

4. Select OK on the display screen and move on to the remaining questions.

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SmartCAT™ USER GUIDE CONT.

Camera:

When Camera is selected, the following screen will display:

Example

b. Select “Flash” from the list of options

c. Select “On”

2. ResolutionChange

a. Within the Camera mode, select the

“Menu” option on the windows bar at the bottom of the screen.

b. Select “Resolution” from the list of

options

c. Select the desired resolution

Note: Higher resolution results in higher image ﬁle size.

After Survey Completion

Select either Save to save the survey; Cancel to cancel the survey; or Review to review the survey questions and answers.

If reviewing the survey, select Back to make changes or Finish to save the survey.

1. Point the READER at the object that you wish to take a picture of. View in the display screen.

2. Hold the READER still and press the hard Enter button on the reader keyboard

3. Hold the READER still for a few seconds after pressing the Enter button to avoid blurring the picture.

4. If satisﬁed with the picture, select OK on the display screen and move on to the remaining questions.

Camera Settings:

1. Flash Operations

a. Within the Camera mode, select the

“Menu” option on the windows bar at the bottom of the screen.

Once the survey is saved, the User is unable to make changes or go back.

The User now has the option to start a new survey, view survey log by selecting the View Log button or to exit out of the SmartCAT app.

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Data Upload

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SmartCAT™ USER GUIDE CONT.

1. Mount the READER to the cradle.

2. Connect the USB cable from the cradle to your computer USB port.

For Windows Vista and Newer - Windows Mobile Device Center Users

3. Once the USB cable is connected, ‘Windows Mobile Device Center’ will begin loading and the following screen will display on your computer. Click “Connect without setting up your device”

NOTE: Do not disconnect the USB while loading. Load time will depend on the speed of your computer.

4. Select “File Management” and “Browse the contents of your device”

5. Open the reader drive (AlienHH> ‘\’)

Go to Step 7

For Windows XP and Older - ActiveSync 4.5 Users

3. Once the USB cable is connected, the following screen (Sychronization Setup Wizard) will display on your computer. Click “Cancel”.

NOTE: Do not disconnect the USB while loading.

Load time will depend on the speed of your computer.

4. Select “Explore” on the following screen (Microsoft Activesync)

5. Open the reader drive (My Windows

Mobile-Based Devices>‘\’)

Go to step 7

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SmartCAT™ USER GUIDE CONT.

7. Open SmartCAT™ folder.

8. Cut the Data folder (right click on folder and select “cut”).

NOTE: It is important to remove the old Data folder from your device. Copying the folder without deleting it will create a new log ﬁle for the next set of surveys, which will make organizing the folders more difﬁcult.

9. Open the SmartCAT folder on your computer drive (Computer>SmartCAT).

10. Paste the Data folder into the SmartCAT folder (right click in drive and select “Paste”). The below screen will appear.

11. Check the “Do this for all current items” box.

12. Click YES.

13. Open the Data folder on your computer drive (Computer>SmartCAT>Data). Conﬁrm that the newest log ﬁle is in the Data folder. Images captured will be in the Images folder. For convenience/organizational purposes, all ﬁles are date, time and device ID stamped.

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SmartCAT™ USER GUIDE CONT.

Convert Log Files to CSV

1. Open MS Excel.

2. Open the log ﬁle that you would like to convert (Computer>SmartCAT™>Data).

3. On the pop-up, make sure that “As an XML table” is selected.

4. Click OK.

5. Click OK, if the message “Excel will create a schema based on XML data” appears.

6. File>Save As

7. Name log ﬁle so that it is easy for you to identify, organize and recover in the future.

8. In the “Save as type” drop down, select CSV (Comma delimited) or any other format you prefer.

9. Click Save.

10. Click OK on pop-up.

11. Click Yes in next pop-up.

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TROUBLESHOOTING

Before Calling for Service

Review the following troubleshooting guide and FAQ section before calling for service. SmartCAT™ Customer Service: 1-855-SMRTCAT (767-8228).

Problem Cause Solution

Time and date on the READER changes every time the battery runs out.

The screen on the READER locks every time a picture is captured.

Unable to save conﬁguration ﬁle. The READER’s Window CE

The READER loses charge in under ﬁve hours.

READER is mounted in the cradle but is not charging.

This is normal operation. Always keep your READER charged to

avoid this issue. Every time the READER battery dies, it is very important to check the time and date before use.

The READER is sensitive to low lighting conditions.

operating system does not allow direct editing.

Certain functions on the READER use more power than others.

The cradle is not plugged in with the charging adapter.

In order to avoid data loss, switch on your ﬂash and adjust the resolution on the camera to the maximum setting in low lighting conditions. This will help prevent a screen lock and system crash. Refer to pg. 24 in this User Manual.

Copy ﬁles that you would like to edit in the SmartCAT folder on your PC. Edit the ﬁles from your PC and then transfer them to your READER. Refer to pg. 11 of this User Manual.

Keep the extra battery charged in the cradle for backup.

The READER can only be charged using a charging adapter; and does not charge with the USB cable in the PC.

READER displays an error that says “LicenseKey must be entered in the system conﬁg ﬁle for SmartCAT to run.”

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A LicenseKey was not entered properly in the conﬁg ﬁles before transfer.

The cradle needs to be plugged into either the wall outlet or car adapter.

Refer to the Customizing the “Sys- tem” Spreadsheet section in this manual. (pg. 17)

If the steps in this section were preformed according, contact the SmartCAT Customer Service Center at: 1-855-SMRTCAT (767-8228).

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FAQS

Does SmartCAT™ also work as asset management software?

No. SmartCAT™ is an asset tracking and data collecting application. Data exports in ‘.csv’ or ‘.xml’ format and can be sorted and compiled in a simple database that reads and manipulates software such as Microsoft Excel.

Will the READER automatically sync to the computer when connected?

No. The ﬁles have to be transferred manually in order to load data from your computer to the READER and vise versa.

Can I export data from SmartCAT into CSV format?

Yes; though, this must be done manually through MS Excel.

Are there any limitations to the number of data capture options able to be used in a survey?

No.

Is there a multilingual version of this device/application available?

No. The app is only available in English but has been designed to be as universally understood as possible.

Can conﬁguration ﬁles be accessed through the reader?

No. The conﬁg ﬁles that populate the data on the app cannot be opened with your reader. These ﬁles can only be accessed through the administrator’s computer.

What format does SmartCAT store data in

SmartCAT collects and stores data in Extensible Markup Language (XML) format. XML is a universal format that is both human and machine readable, and can be exported into a wide range of software programs including, but not limited to, MS Excel.

Can the SmartCAT application run on other readers?

No. The SmartCAT app was developed speciﬁcally for the READER in which it is installed. Any unauthorized copying or installation of the SmartCAT software will not only limit the app’s functionality but will also be an infringement of copyright laws.

What Barcode types can I read using the application?

The application is designed to recognize all 1D and 2D barcodes.

Can the SmartCAT application write tags?

No. SmartCAT cannot be used to write and encode RFID tags; however, there are other options available on your READER for writing tags. Additional information about writing tags using the reader can be found in the READER user manual at: http://www.SmartCATrﬁd.com/support/down-

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SmartCAT Technical Support also provides information on encoding tags. http://www.smart-

catrﬁd.com/support/tag-encoding

smartcatrﬁd.com

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FAQS

I can’t copy my conﬁguration ﬁle to the reader. I keep getting the error message “Cannot copy ‘File’. The device has either stopped responding or has been disconnected”.

Make sure that you didn’t accidently open the ﬁle on the reader or have the software running on the reader. Either close the conﬁguration ﬁle or exit the software on the reader. The ﬁle should copy just ﬁne now.

Can the data collected by SmartCAT be exported into an asset management software?

Yes. SmartCAT saves the data collected in XML format that can be converted into CSV or any other format to best suit your needs.

We have found that CSV and Excel worksheets work best for asset management softwares. You can ﬁnd the procedure to convert XML to CSV or other ﬁle formats in the SmartCAT user manual. Refer to the section ‘Convert Log Files to CSV’ on Page 27.

My reader wont connect to my computer with Windows 7 OS. What should I do?

Please make sure you have “Windows Mobile Device Center” on your computer. If not, download it from the following link

http://www.microsoft.com/en-us/download/details.aspx?id=14.

If you have “Windows Mobile Device Center” and the reader still refuses to connect, cold reset your device. This can be done by pressing the power and reset button together until the unit restarts.

My data export is duplicated and is not lined up in order. What should I do?

Please make sure that the questions in the “Survey Questions” spreadsheet are unique. If you need to have the same question asked repeatedly in the same survey, please number the questions in order to capture and export data cleanly.

Can the READER wirelessly sync to my computer?

Yes. The READER is Wi-Fi capable and you can also use a Sim Card to attain network connectivity but these are features that SmartCAT does not deal with.

If you need assistance please contact SmartCAT tech support or refer to the READER user manual that can be found

at: http://www.SmartCATrﬁd.com/support/down-

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User Manual V1