Smartbox X-431 Getting Started Manual

X-431 Getting Started Guide

X-431 Scanner With Open Diagnostic Platform

under license and may be used or copied only in accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by X-431 USA. X431 USA assumes no responsibility or liability for any errors or inaccuracies that may appear in this book.

Except as permitted by license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of X-431 USA. This guide was created by eLearning, Inc. Version 3.32006

Table of Contents

Chapter 1: Introduction............................................... 1-1

LAUNCH TECH CO., LTD............................................................... 1-1

About ..................................................................................................................1-1

X-431 USA ......................................................................................... 1-1

About ..................................................................................................................1-1

INTRODUCING THE X-431............................................................. 1-2

Chapter 2: The X-431 Scanner.................................... 2-1

Components ........................................................................................ 2-1

Main Console ..................................................................................................... 2-2

Smartbox ..................................................................................................... 2-2

Main Unit .................................................................................................... 2-2

Mini-Printer ................................................................................................ 2-2

Cables ................................................................................................................ 2-3

Main Cable ................................................................................................. 2-3

X-431 Power Adapter .................................................................................2-3

X-431/CPDA Battery Cable ....................................................................... 2-3

X-431/CPDA Cigarette Lighter Cable ........................................................ 2-3

Connectors ......................................................................................................... 2-4

CF Card and Reader ........................................................................................... 2-5

Documentation ...................................................................................................2-5

Registration Paper ........................................................................................ 2-5

CDs .............................................................................................................. 2-5

User’s Manual .............................................................................................. 2-6

Be Careful ........................................................................................... 2-6

Security Features ................................................................................. 2-6

Printer Operation - Replacing Paper ................................................... 2-6

Chapter 3: Registration................................................ 3-1

Technical Requirements...................................................................... 3-1

CF Card Reader - Operating System Requirements........................................... 3-1

Internet Connection ............................................................................................3-2

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USB Port for CF Card Reader............................................................................ 3-2

WWW.X431USA.COM...................................................................... 3-3

Registering Your X-431 Smartbox..................................................................... 3-3

Chapter 4: Downloading .............................................. 4-1

Downloading New Updates ................................................................ 4-1

Logging Into WWW.X431USA.COM............................................................... 4-1

The Download Center......................................................................................... 4-4

Downloading to the CF Card Reader................................................................ 4-14

Updating the CF Card................................................................................. 4-15

Ejecting the CF Card ........................................................................................4-18

Formatting the CF Card.................................................................................... 4-19

Chapter 5: Using the X-431.......................................... 5-1

To Get Started ..................................................................................... 5-1

Turning Off the X-431........................................................................................ 5-8

Connecting to a Vehicle...................................................................... 5-9

Your Comments Matter..................................................................... 5-13

Appendix A: Connector Usage/Chassis ID................. A-1

Connector Usage................................................................................ A-1

Connector Usage Guide as of November 2005 .................................................A-2

Mercedes Benz 16PIN & 8pin Diagnostic Socket....................................... A-4

CAN BUS GUIDE............................................................................. A-5

Use Specification of SMART OBD-II-16/OBD-II-16C & OBD-Can

Connector........................................................................................................... A-5

When is the CAN-Bus connector used? ............................................................A-5

CAN-Bus function table (each vehicle)............................................................. A-5

Other CAN-Bus Systems................................................................................... A-8

Chassis Identification Charts............................................................................. A-8

Mercedes-Benz Chassis Chart 1988-2005................................................... A-9

BMW Chassis Chart 1988-2005................................................................ A-12

Appendix B: Troubleshooting/F.A.Q...........................B-1

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1 • Introduction

This guide will help you quickly start using your X-431. It will introduce you to the components of the X-431 and how to properly care for it. It will then guide you step by step through the registration process, downloading updates from the Internet, and transferring those updates to the X-431 CF Card. This guide will teach you how to start using your X-431 to diagnose vehicles.

LAUNCH TECH CO., LTD

About

Launch was founded in 1992 in Shenzhen, People's Republic of China. They specialize in the research and development of automotive aftermarket products and services.

Launch is a major provider of automobile diagnostic, test, maintenance, and repair equipment. In 1999, Launch began to explore international markets and is now established in North America, Europe, Asia Pacific, Central and South America, the Middle East, North Africa, and South Africa. Launch is supported by 2000 employees and 400 Distributors across more than 60 countries, and they are still expanding. In March of 2004, Launch opened the Launch (Shanghai) Machinery Co., Ltd., a 68,380 square meter facility that manufactures lifts.

X-431 USA

About

X-431 USA was established in September of 2003 to better serve our U.S. customers. Our mission is to provide continuous customer support, including access to advanced training so that our customers may enjoy the X-431 to the fullest extent of its potential. From basic tech support to advanced training, the team at X-431 USA is committed to customer satisfaction. We maintain a continuous working relationship with LAUNCH, in order to maintain and expand the X-431 automotive line coverage, as well as to address the needs and concerns of our U.S. customers.

To learn more about the X431, visit our website at: www.X431USA.com.

1 (877) GET-X431

Chapter 1 • Introduction INTRODUCING THE X-431

INTRODUCING THE X-431

The X-431 is a newly developed, automobile diagnostic computer, based on the technology of the open diagnostic platform, the most advanced automobile diagnostic technology brought forward by Launch. The open diagnostic platform represents the highest level of automobile diagnostic technology today and is the developing trend for the future of this field.

The X-431 has the following characteristics:

• Covers the largest range of vehicle models in the world (with as many as 148 systems that are available)

• Full-range coverage of Mercedes Benz, BMW, VW/Audi, Volvo,

Land Rover, Fiat, Subaru, Renault, Citroen, Opel, Honda, Toyota, Nissan, General Motors, Ford, European Mazda, Mitsubishi, European Chrysler, Hyundai, Kia, Daewoo, and OBDII/EOBD

• Provides original programs from over 20 automobile manufacturers

• Diagnoses all of the electronic systems in a vehicle

• Supported by the largest R&D team in the world

• Displays the data stream in graphic form.

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Chapter 1 • Introduction INTRODUCING THE X-431

• Comes with all of the necessary socket connectors

• Ease of use through a touch screen

• Real-time printout of test data

• Multi-language interface

• Software that is updated often and is easily downloaded through the Internet

• Over 100 upgrades are provided each year to keep pace with the latest models

• 1 full year of software updates are included along with a 1 year warranty

• Open-platform Diagnosis

• With the help of the SMARTBOX platform and various onboard

diagnostic sockets, the scanner can perform standard flash code, data stream, and OBD-II tests on automotive Engines, Transmission, ABS, and Airbags

• Capacities also extend to reading, displaying, and erasing trouble

codes, reading data streams, testing actions, and communicating with computers

• LINUX system and Compact Flash Card facilitates simple operation

and easy upgrading

• PDA functions

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Chapter 1 • Introduction INTRODUCING THE X-431

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2 • The X-431 Scanner

Components

The main console of the X-431 is composed of three separate pieces: the Main Unit, the Mini-Printer, and the Smartbox. The following diagram displays the main console and many of the connectors.

1 • X-431 Main

Unit 2 • Mini-Printer 3 • CF Card 4 • Diagnostic

Connector 5•Power

Converting

Cable 6•Cigarette

Lighter

Cable 7•Battery

Cable With

Single Clip 8•Power

Adapter 9 • Main Cable 10 • Smartbox

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Chapter 2 • The X-431 Scanner Components

Main Console

The X-431 main console comes apart into three components. Should one of your components break, you will only need to replace the broken component, as opposed to replacing the entire console.

Smartbox

The X-431 Smartbox houses the processor. The information contained within the CF Card is transmitted to the Smartbox, which is initialized with the software, and can then be used to diagnose vehicles.

Main Unit

The Main Unit houses the LCD display, the on/off button, and the Hot key. The Mini-Printer plugs into the top of the Main Unit and the Smartbox plugs into the bottom.

Mini-Printer

The Mini-Printer uses 57mm, heat sensitive paper to provide you with convenient print-outs of real-time data. To replace the printer paper, see“Printer Operation - Replacing Paper” on page 2-6.

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Chapter 2 • The X-431 Scanner Components

Cables

Main Cable

The Main Cable has one end attached to the Smartbox and the other end attached to a connector, which is then attached to the vehicle. A power adapter cord is attached to one end of the cable to allow you to power the unit from a standard wall outlet, the car battery, or cigarette lighter.

A 15ft extended cable is also available.

X-431 Power Adapter

The X-431 comes with a 12DC power adapter that plugs into any standard wall outlet. Use this if you’d like to use the unit without being connected to a car.

NOTE • If you are not connected to a car, you cannot view diagnostic data.

X-431/CPDA Battery Cable

Use this cable to get power directly from the battery.

X-431/CPDA Cigarette Lighter Cable

Use this cable to get power from the vehicle’s cigarette lighter socket.

WARNING: Do not use the power cables listed above if the unit is receiving power from the vehicle’s diagnostic socket.

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Chapter 2 • The X-431 Scanner Components

Connectors

There are several connectors that are included with the X-431. Many of them are designed for specific vehicle lines,

such as the 38-pin connector for Mercedes-Benz

or the 20-pin connector for BMW.

The connectors that are included are:

• Toyota -17 • Nissan-14+16

• Mitsubishi/Hyundai-12+16 • Mazda-17

• Honda-3 • Mercedes Benz-38

• Kia-20 • GM/Daewoo-12

• BMW-20 • Chrysler-6

• Ford-6+1 • Smart OBDII-16 (General use for Honda vehicles only)

• OBDII -16C • Fiat-3

•Universal-3 •BMW-16

• Audi/VW-4 • Daewoo

• Toyota-16 • CAN Connector

• Toyota -17F (22F) • Volvo CAN Connector

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Chapter 2 • The X-431 Scanner Components

CF Card and Reader

The X-431 utilizes a CF Card that stores software downloaded from www.x431.com. This software is then transferred to the Smartbox to diagnose the vehicle.

A CF Card Reader and USB cable is included with the X-431. The Reader connects directly to your PC as a removable disk drive.

Any compact flash card and reader can be used by the X-431.

Documentation

A packet of informational materials is included with your X-431.

Registration Paper

The registration paper contains two important numbers you will need to register your unit: the 12-digit Smartbox serial number and the 8-digit secret registration number printed inside, on the right side.

CDs

Three CDs are included with your X-431. The Flash Card Reader Drivers CD contains the necessary drivers for the CF Card Reader, if you are using Microsoft® Windows® 98. The Operation Demo CD contains information on complete visual operation of the X-431 scanner. The X-431 Open Automobile Diagnostic Platform CD contains PDF documents for the following car lines:

• BMW • European Chrysler

• Honda • European Mazda

• Mercedes Benz • Mitsubishi

• Nissan • OBDII

• Opel • Volkswagen

• Toyota

These documents provide information about how to connect to vehicles and use the X-431, including how to change the printer paper.

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Chapter 2 • The X-431 Scanner Be Careful

User’s Manual

The User’s Manual is written in eleven languages and contains basic information about using the X-431.

Be Careful

The X-431 is durably constructed, but a level of care should be taken with its use. Be especially careful with the connectors and cables. The pins on these objects are delicate and can bend or break. Never force a connector or a

cable into a port.

Special attention should be given to the CF Card.

• Always eject the CF Card completely before taking the leather case off,

because it is possible to damage the ejector lever when removing the case.

• Always eject the CF Card from your PC properly (see “Ejecting the CF

Card” on page 4-19 for instructions).

• Never pull the CF Card out if the unit is on.

• Never force the CF Card into the Reader or the Unit.

Security Features

The Smartbox component of the X-431 has a 12-digit serial number assigned to it by Launch. When the unit is registered by the owner on www.x431.com, this serial number is coupled with the username and password that the owner inputs. Updates downloaded using that username and password will only work with the associated Smartbox. The CF Card is formatted with the serial number too, and so it will only work in conjunction with the correct Smartbox, username, and password.

Printer Operation - Replacing Paper

The MiniPrinter uses heat sensitive, 30 X 57mm (7mm core) thermal paper. To mount the printer paper, follow the procedure outlined below:

1. Open the paper lid on the back of the printer

2. Remove the spindle and mount the paper scroll onto the spindle.

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Chapter 2 • The X-431 Scanner Printer Operation - Replacing Paper

3. Place the paper spindle into the printer with the ‘shiny’ side of the paper facing up. The paper may not be fed correctly if the orientation in incorrect.

4. Open the side plate, pull up the pressing road and lead the paper into the slot. Turn the feed knob clockwise until the paper comes out of the outlet.

5. Push down the pressing rod, mount the side plate, attach the paper lid and re-attach the MiniPrinter to the X-431 Main unit.

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Chapter 2 • The X-431 Scanner Printer Operation - Replacing Paper

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3 • Registration

Your X-431 Scanner is ready to use right out of the box. The CF Card included with your X-431was pre-loaded with the software available at the time of production. Keep in mind that this software could be outdated by the time the unit gets to you, so you should update your machine before using it.

The first step is to register your Smartbox at www.x431usa.com -> Update/Register -> ‘Register a New Tool.’ Before doing so, read the following section on technical requirements.

Technical Requirements

CF Card Reader - Operating System Requirements

The Compact Flash Card Reader can use the default drivers for Windows® 2000, Windows® ME, and Windows® XP, as well as for Mac OS® 9.x and Mac OS X. Just plug it in to use it.

Windows 98 Users • If your PC is running Windows 98 then you will have to install the CF Card Reader driver from the CD, which is included in the documentation envelope. Do not connect the compact flash reader before

installing the driver.

To install the CF Card Reader driver for Windows 98, complete the following steps:

1. Turn on your PC.

2. Insert the CD titled Flash Card Reader Drivers.

3. In the lower left-hand corner of your screen, click the Start button and select Run.

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Chapter 3 • Registration Technical Requirements

4. Type D:\setup.exe, where D represents your CD-ROM drive. Press ENTER.

5. The InstallShield Wizard will appear. When the Welcome screen appears, click Next. Follow the steps the Wizard provides.

6. Reboot your PC.

7. Connect one end of the USB cable to the CF Card Reader and the other end to a free USB port on your PC.

When the CF Card Reader is installed successfully, a Removable disk icon will be added in the My Computer catalog.

Internet Connection

A Broadband or DSL connection is recommended. A dial-up connection works, but it is much slower.

USB Port for CF Card Reader

A free USB port is required for the CF Card Reader. You should plug your CF Card Reader in now, but make sure the CF Card is NOT in the Reader. A pop-up window should appear saying “New Hardware has been found.”

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Chapter 3 • Registration X431USA.COM Registration Area

X431USA.COM Registration Area

WARNING • If your PC is running pop-up blocker software, you will

need to disable it in order to download successfully.

Registering Your X-431 Smartbox

1. Connect to the Internet.

2. Go to www.x431usa.com, click Update/Register and select the “Register a New Tool” link at the top of the page.

3. The Terms of Service will appear. Read through it, select the ‘I agree’ check box on the bottom left, and click ‘Next’

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Chapter 3 • Registration X431USA.COM Registration Area

4. The Product info window appears.

Included in the X-431 documentation envelope is a slip of paper (see page 2-5) that has your 12-digit Smartbox serial number printed on it. Type that number in the Serial No. of SMARTBOX field.

5. Open the slip of paper to find the confidential, 8-digit registration

password. In the Register Password field, type that number.

6. Contact your sales distributor for the Vendor code.

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Chapter 3 • Registration X431USA.COM Registration Area

7. Click Next. The User’s info window appears. Fill in the appropriate details. Username/Password combinations should be easy for you to remember, yet hard for others to guess. Make sure to include all current information, including address, telephone number and e-mail address.

8. When you have finished, click Next.

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IMPORTANT • You will need this Username and Password every time you log into the X-431 Registration & Updates area. Write it down and be sure that you do not lose it.

Chapter 3 • Registration X431USA.COM Registration Area

9. The Confirmation window appears notifying you that your username and password have been registered and sent to your email. Click OK to return to the main screen.

Now that you have registered your X-431 Smartbox, you are ready to start downloading updates. See the next section to begin.

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4 • Downloading

Downloading New Updates

Your X-431 comes preloaded with the software that was available at the time of the unit’s production. This software may be several versions behind what is currently available on the Internet, so you should take the time now to update your X-431.

WARNING • If your PC is running pop-up blocker software, you will

need to disable it in order to download successfully.

Logging Into WWW.X431USA.COM

NOTE • If you have just finished registering your Smartbox, skip to step 4.

1. Connect to the Internet.

2. Go to: www.x431usa.com, click Update/Register, select the “Download Updates” link at the top of the page

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Chapter 4 • Downloading Downloading New Updates

3. You are now on the entrance page of the X-431 Updating area. If you look to the lower left, you will see the Login/Registration area.

4. In the Username field type your username.

5. In the Password field type your password.

6. Make sure the User type is set to Customer.

7. Click Login.

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Chapter 4 • Downloading Downloading New Updates

8. You are now in the Download Center.

The Download Center

You should consider the Download Center as your primary source of information for all X-431 software updates.

The Download Center consists of a table with the following 7 columns.

Column 1 Lists the software letter or number. Letters represent

system software. Numbers represent software for a

particular car line. Lowercase letters are required. Column 2 Displays the software name. Column 3 Lists the latest version of the software. Column 4 Lists the release date of the version in Column 3.

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Chapter 4 • Downloading Downloading New Updates

Column 5 Contains information on the latest available software

version.

Column 6 Contains a pull-down menu with all of the available

languages for that software version.

Column 7 Contains the links to either view information or download

the software

The following software downloads are required: X431 SYSTEM DATA, X431 DISPLAY PROGRAM, and X431 UPDATE TOOLS. These downloads are grouped in the lowercase letter section.

X431 UPDATE TOOLS is an Application Download Manager that you install on your PC and allows you to transfer downloads from your PC to the Compact Flash Card which we discuss shortly.

The DISPLAY PROGRAM and SYSTEM DATA downloads provide program information for the X-431. These downloads are necessary for the X-431 to function correctly. Both of these downloads have multiple versions, so be sure to check them once in a while to make sure you have the most current version.

Typically though, all three of these downloads are performed infrequently.

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Chapter 4 • Downloading Downloading New Updates

The first download is the X431 Update Tools. This file can either be downloaded from this page, as noted below, or from the ‘Update/Register’ page at www.x431usa.com. You will not save this file, you will select RUN after clicking ‘DOWN’ (short for Download) as noted in Figure A. This program will update your CF card when you are completed with downloading each of the software updates. After clicking “Down”, you will

Figure A

complete the following steps.

NOTE • It’s important to note that the X431 Update Tools download is the the only download in which you will select “Run” when the download window appears. All subsequent downloads will utilize the “Save” function. This is explained in step-by-step detail in the pages ahead.

NOTE • If you click Download and nothing happens, it may be because you have pop-up blocker software enabled. Try holding the C

TRL key at the

same time as you click Download. Hold the CTRL key until you see the download begin. If that does not work, you will have to disable your pop-up blocker software in order to download. This may be crucial for AOL users

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Chapter 4 • Downloading Downloading New Updates

9. The File Download window appears. Be sure that File name is the file that you just selected. Click Run.

10. The following window shows the download progress.

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Chapter 4 • Downloading Downloading New Updates

11. When the download completes, you will be shown the following dialog

box. Select Run.

12. The X431 UPDATE TOOLS install wizard appears, with the Welcome window displayed. Click Next.

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Chapter 4 • Downloading Downloading New Updates

13. The Choose Destination Location window appears. Click Next to accept the default destination or click Browse to choose a different folder.

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Chapter 4 • Downloading Downloading New Updates

The Setup Complete window appears. Click Finish.

Once you click Finish, you will be returned to the Download Center.

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Chapter 4 • Downloading Downloading New Updates

NOTE • If you click ‘Download’ and nothing happens, it may be because

you have pop-up blocker software enabled. Try holding the CTRL key at the same time as you click ‘Download’. Keep the CTRL key depressed until the download begins. If that does not work, you will have to disable your popup blocker software in order to download. This may be crucial for AOL users.

14. You are now ready to begin downloading the X431 DISPLAY PROGRAM, which will be immediately followed by the downloading of X431 SYSTEM DATA. These utilities must be downloaded. You will click on the ‘Download’ button in the last column for each of the files.

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Chapter 4 • Downloading Downloading New Updates

15. The File Download window appears after clicking ‘Down’. Click Save.

Next, the Save As window appears. Here you will need to select the folder where you will store all of your downloads. We recommend that you create a folder on your local drive called X431 Downloads, so that you will always know where to find all of your updates. To do this, follow these steps. If you have already completed this step, you will continue saving updates in this location.

16. On the left-hand side, click My Computer. Then from the Save in: pull-down at the top, select Local Disk(C:) (most likely your local drive is the C: drive).

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Chapter 4 • Downloading Downloading New Updates

17. The folders contained in your local drive are displayed in the main

window. Click the Create New Folder icon (as shown circled below). A New Folder will appear in the main window underneath the other folders. Type X431 Downloads and press ENTER.

18. You have now created your X431 Downloads folder. Select this folder and click Open.

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Chapter 4 • Downloading Downloading New Updates

19. A new Save As window will appear. It should resemble the following window. Click Save. The download will now begin.

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Chapter 4 • Downloading Downloading New Updates

a. The following window will appear notifying you of your

download’s progress.

Click the checkbox that reads, “Close this dialog box when download completes” if you want to return directly to the previous window once the download is finished.

20. Repeat steps 19-22 for the remaining software downloads.

Show All

If you need to download many car lines, and would like to see all available car lines while downloading, click the Show All link just above vehicle car lines. Note, the checkbox to the left is not associated with ‘Show All’.

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Chapter 4 • Downloading Downloading New Updates

NOTE • You may not need to download every car line. In the United States, it is unlikely that you will work on Opel or Fiat. Keep in mind that you can always come back and download anything else you might need later.

After you have finished downloading all of the car lines that you need, your next step is transfer the software to the CF Card.

Downloading to the CF Card Reader

If you go to your Desktop, you will notice a new icon has been added to it.

You will use this program to transfer software to the CF Card.

Updating the CF Card

1. If you have not already done so, connect one end of the USB cable to the CF Card Reader and the other end to a free USB port on your PC.

2. Install CF Card into reader.

NOTE • If you are running Microsoft Windows 98, see “CF Card Reader - Operating System Requirements” on page 3-1.

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Chapter 4 • Downloading Downloading New Updates

3. Double-click the X431 Update icon on your Desktop. The X431 Update program opens.

There are two areas on this window to which you need to pay attention. In the upper left corner is the vehicle list, which is taken directly from the X431 Downloads folder that is on your local drive. Each vehicle line title is followed by its version number. Also notice the empty checkboxes next to each line. You can check these off one by one to select the lines that you want to make available to the X-431. Or at the bottom of the list you can check off the Select all checkbox to select all of the lines in the list. Any programs you load onto the CF Card remain there until you manually delete them.

The second area is below the vehicle list and contains your Source folder destination, Target folder destination, and the space statistics for your CF Card. Your Source folder is the X431 Downloads folder that you created previously. The Target folder is the CF Card Reader. The space statistics will change depending on the contents of the x431 update folder and the capacity of the CF Card.

4. To change the Source folder, click the binoculars to the right.

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Chapter 4 • Downloading Downloading New Updates

a. Select the correct folder, and click OK. (C: -> X431 Downloads)

b. If you need to change the Target folder, click the binoculars, select

the correct drive, and click OK.

You only want the outermost file in the target drive selected. For example, if the removable drive is E:, and it has two subfolders, DATA & GAG, you want the target to read E:, not E:\DATA or E:\GAG. The update program will place the software into the appropriate folders automatically.

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Chapter 4 • Downloading Downloading New Updates

NOTE • The correct drive is a Removable Disk drive. If you are not sure which is the right drive, the way to check is when the CF Card is inserted in the Reader, the correct drive will have two folders in it: DATA and GAG (as shown in the previous screenshot).

5. Once you have selected your updates and determined your source and target folders, click the X431 Update icon.

NOTE • The light on the CF Card Reader will flicker while the card is being updated.

6. When it is finished updating, a pop-up window will appear.

Click OK.

7. Your CF Card is now updated. Click the Exit icon.

WARNING • DO NOT REMOVE THE CF CARD YET.

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Chapter 4 • Downloading Downloading New Updates

Ejecting the CF Card

If you pull out the CF Card without ejecting it, you can lose data. Always follow these steps to eject the CF Card.

1. Open My Computer from your Desktop or the Start menu.

2. Right-click Removable Disk. A pop-up menu appears.Click Eject.

Formatting the CF Card

Formatting the CF Card deletes all of the files that are stored on it. You may experience errors while trying to update your card. Formatting your card clears the data and allows a fresh update to complete succesfully.

To do this, follow these steps.

1. Open My Computer from your Desktop or the Start menu.

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It is now safe to remove the CF Card.

Chapter 4 • Downloading Downloading New Updates

2. Right-click Removable Disk. A pop-up menu appears.Click Format.

The CF Card is now formatted.

NOTE • You may want to format your CF Card if you do not plan to use all of the car lines. Format your card first and then update it.

Deleting Old Software Versions from CF Card

You can delete old versions of software from your CF card using the same X431 Update software on your desktop.

1. Connect your CF Card to the reader

2. Double Click the X431 Update software icon on your desktop

3. Select the software versions you’d like to delete by placing a checkmark next to its name (See Figure 4-1)

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Chapter 4 • Downloading Downloading New Updates

4. Click the trashcan icon (See Figure 4-1)

5. Select ‘Delete’ when the program asks you to confirm the delete

Figure 4-1: Software Deletion from CF Card using X431 Update software

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Chapter 4 • Downloading Downloading New Updates

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5 • Using the X-431

To Get Started

Now that you have registered your unit and downloaded all of the necessary software, you are ready to start using the X-431.

1. Begin by connecting the main cable and inserting the CF Card (the label on the CF Card that reads “Up Side” should face up).

2. Connect the X-431 Power Adapter to the main cable’s power adapter

3. Press the On/Off button to turn the X-431 on.

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cord and plug the other end into a wall outlet.

1 (877) GET-X431

Chapter 5 • Using the X-431 To Get Started

4. The LCD screen will light up and will read “Press the Hot-Key to adjust Touch Panel.” Similar to a palm pilot, the touch screen has quadrants that need to be initialized. If you do not press the Hot Key, you will be taken to the X-431 Desktop, which allows you to begin diagnosing a vehicle.

If this is the first time you are using your X-431 or if you are having trouble with your LCD Display, then you should press the Hot Key to initialize the quadrants.

5. The screen will read “Detecting noise...Please wait.” Then a cross-hair cursor will appear on the screen and travel to the center of the screen. Using the stylus, press and hold it to the cross-hair until the cross-hair glows. Then remove the stylus from the LCD. The cross-hair moves to another location. Repeat this procedure for the four corners.

6. The User Info rmation screen appears. The information you input here will be displayed on any printouts.

Unless you fill out this screen now and press OK, it will appear every time you turn the machine on (you do not have to fill out every field). To input information you will need to launch the Keyboard.

a. On the bottom of the screen next to the clock, is a symbol of a

Keyboard. Tap it with the stylus to launch the Keyboard (or tap it again to close the Keyboard).

5-2 ©X-431 USA

Chapter 5 • Using the X-431 To Get Started

The Keyboard appears on the bottom of the screen.

The Keyboard emulates a standard PCs keyboard.

Three of the four function buttons are used for writing Chinese with the stylus. The last function button moves the Keyboard from the bottom of the screen to the top of the screen (this is useful because some screens do not have a scrolling feature).

©X-431 USA 5-3

Chapter 5 • Using the X-431 To Get Started

Tap the Shift key to access capital letters and additional punctuation. Notice how the Keyboard changes.

b. Fill out the information that you want to appear on your printouts

(such as the company name, phone number, and address) and then press OK.

7. The next screen to appear will say “LAUNCH” across it. On the bottom of the screen tap Start. You are presented with the following seven choices:

1 GAG • Select GAG and then GD Scan to start scanning

vehicles.

2 PIM • Personal Information Management - grants you

access to the PDA functions of the X-431 (Memo, Address, To do, and Schedule).

3 Tools • Grants you access to the Calculator, the World

Time feature, Minidict (Chinese/English dictionary), Picview (a picture application), and Run.

4 Game • You can play FIR and Reversi (tap the question

mark at the top for instructions).

5 Control

Panel

• Offers access to five systems: app, power, clock, contrast, and language.

6 Turn off • Turns off the X-431 (it takes 4 seconds to power

down).

7 Information • Grants access to the User Information screen

and the About screen. The About screen displays your Serial (Smartbox) number, Hardware version, System Software version, and lists your GAG Software.

5-4 ©X-431 USA

Chapter 5 • Using the X-431 To Get Started

8. Select Control Panel. The following screen appears:

a. Select clock. The Date/Time screen appears.

©X-431 USA 5-5

Chapter 5 • Using the X-431 To Get Started

b. You must set the time zone first. Select Set time zone.

c. Select your time zone and click OK. The top of the screen will read,

“Updating configuration, please wait...” When it is finished, you will be returned to the Date/Time screen.

d. Now you must set the date. Use the calendar to locate today’s date

and select it. Then select Set date. The date at the top of the screen will change.

e. Now set the time by selecting Set time.

5-6 ©X-431 USA

Chapter 5 • Using the X-431 To Get Started

f. Open the Keyboard. Select AM or PM.

g. Tap the Hours field to establish your cursor there and then use the

Keyboard to input the correct hour.

h. Repeat this procedure for Minutes and Seconds.

i. Close the Keyboard and select OK. j. You are now back on the Date/Time screen. Select Quit to return to

the Control Panel.

9. Now select contrast.

Use the slide-scale to adjust the contrast and then select OK. Wait while the configuration updates.

©X-431 USA 5-7

Chapter 5 • Using the X-431 To Get Started

The language screen allows you to change the language.

WARNING • To change the language, you have to download the

software updates in that language. DO NOT ATTEMPT TO CHANGE THE LANGUAGE WITHOUT DOWNLOADING THE CORRECT SOFTWARE UPDATES FIRST.

10. Close the Control Panel by selecting the X in the upper right hand

corner.

You are now ready to start scanning vehicles. Turn off the unit and choose your first vehicle. To turn off the unit, refer to the following section.

Turning Off the X-431

There are two correct ways to turn off the X-431.

•Select Start and then select Turn off. It takes 4 seconds for the unit to power down. If possible, you should always follow this procedure to

turn off the unit.

• This method should only be used if the X-431 gets hung or is unresponsive. Hold down the On/Off button until the screen turns off.

Never unplug the connector from the vehicle without turning the unit off first.

5-8 ©X-431 USA

Chapter 5 • Using the X-431 Connecting to a Vehicle

Connecting to a Vehicle

There are a few things to keep in mind when using the X-431.

• Always use the OEM connector that comes with the X-431, even if the vehicle has an OBDII socket.

• If the unit is cold, the monitor may not function properly. Allow it to warm up before using.

• The X-431 is powered by the vehicle’s battery. If the battery voltage is less than 10, the unit will notify you by beeping.

You are now ready to connect to the car.

1. Take the appropriate connector and attach it to the free end of the main cable. Then take that end and attach it to the car.

2. Turn on the X-431.

3. Allow it to run until you see “LAUNCH” displayed across the screen. Then press the Hot Key (button above the power key). The following screen will appear:

©X-431 USA 5-9

Chapter 5 • Using the X-431 Connecting to a Vehicle

4. Touch START. A screen resembling the following will be displayed.

5. Select the car line to which you are connected (we have selected Volkswagen). From this point on, the X-431 mirrors the OEM factory tool.

5-10 ©X-431 USA

Chapter 5 • Using the X-431 Connecting to a Vehicle

6. Choose the software version that you would like to use to scan the vehicle (keep in mind that you may have only one version because that is all you have downloaded so far. If you would like multiple versions, go back to www.x431.com and download previous versions).

The latest version will be listed on top. Select it and then press OK.

NOTE • If you have more than four versions stored on your CF Card,

you need to press Page Down to see the remaining versions.

©X-431 USA 5-11

Chapter 5 • Using the X-431 Connecting to a Vehicle

7. The Smartbox will now be initiliazed (that is, the software stored on the CF Card will be uploaded to the Smartbox), as shown below.

When initialization is finished, press OK.

8. Your X-431 is now ready for diagnosis. A screen similar to the following is displayed. (Note, for some vehicles lines, you may be required to select the vehicle model on which you are working before this screen is displayed.)

5-12 ©X-431 USA

Chapter 5 • Using the X-431 Your Comments Matter

At this point, the X-431 becomes highly intuitive and is really very user friendly. Choose from the systems displayed to find out which systems have codes.

Your Comments Matter

Launch has more than 150 engineers dedicated to perfecting the software for the X-431. In order to help them achieve this, your feedback is critical.

Should you find a system that has unidentified codes, please notify X-431 USA with the following information:

• Vehicle make, model, and year.

• The connector you used.

• The particular system in which you were working.

• Any codes that came out of the system.

• The ECU version or ID number.

• The X-431 software version. You can contact X-431 USA at 1(877) GET-X431.

©X-431 USA 5-13

Chapter 5 • Using the X-431 Your Comments Matter

5-14 ©X-431 USA

A • Connector Usage/Chassis Identification

Connector Usage

• Due to the complexity of models and years, this is compiled as a guide only. You should refer to the manufacturer’s service infomation for complete connector usage information.

• If the car has an OEM-style connector in conjunction with an OBD-II style connector, the OEM style will provide the most capabilities for the OEM software. If the car only has an OBD-II style connector, that connector will provide both OEM and generic (OBD-II) capabilties.

©X-431 USA A-1

1 (877) GET-X431

Chapter A • Connector Usage/Chassis Identification Connector Usage

Connector Usage Guide as of June 2006

Manufacturer Year Range Connector Audi OEM Up to 1995 Audi/VW 4

1996 Onward OBD II -16C 2004 Onward (Audi A8) CAN Connector

OBD II 1996 Onward OBD II -16C

BMW OEM UP to 2002 BMW 20

2000 Onward BMW 16

OBD II 1996 Onward OBD II -16C

Chrysler OEM Up to 1996 Chrysler -6

1996 Onward Smart OBD II -16

OBD II 1996 Onward OBD II -16C

Daewoo OEM 1999 Onward (USA) OBD II -16C

OBD II 1999 Onward (USA) OBD II -16C

Ford OEM UP to 1995 Ford 6+1

1996-2004 OBD II -16C 2005 Onward CAN Connector

OBD II 1996 Onward OBD II -16C

GM OEM Up to 1996 GM/Daewoo -12

1996 Onward OBD II -16C 1996 Onward OBD II -16C

Honda / Acura OEM Up to 1996 Honda -3

1996 Onward Smart OBD II -16

OBD II 1996-2005 Smart OBD II -16

Hyundai OEM Up to 1995 Mits/Hyun 12-16

1996 Onward Mits/Hyun 12-16 (OBD II Side)

OBD II 1996 Onward Mits/Hyun 12-16 (OBD II Side)

Kia OEM Up to 2003 Kia 20

2003 Onward SMART OBD II-16

OBD II 1996 Onward OBD II -16C

Landrover OEM Up to 1995 N/A

OBD II 1996 Onward OBD II -16C

A-2 ©X-431 USA

1995 Onward OBD II -16C

Chapter A • Connector Usage/Chassis Identification Connector Usage

Manufacturer Year Range Connector Mazda OEM UP to 2004 Mazda -17

2004 Onward OBD II -16C

OBD II 1996 Onward OBD II -16C

Mitsubishi OEM Up to 2004 Mitsubishi/Hyundai -12+ 16

OBD II 1996 Onwards Mitsubishi/Hyundai -12+ 16

Mercedes Benz OEM Up to 1993 Universal -3

1992 - 2000 Mercedes Benz -38

(See CAN-

1999 Onwards OBD II -16C

Bus Guide)

2003 Onwards CAN Connector

OBD II 1996 Onwards OBD-II -16c

Nissan/Infinity OEM Up to 1999 Nissan -14 +16

2000 Onward Nissan -14 +16

OBD II 1996 Onward Nissan -14 +16

Porsche OBD II 911 & 996 ONLY OBD II -16C

1996 Onward

Saab OEM 1996 Onward Smart OBD II -16

OBD II 1996 Onward OBD II -16C

Sprinter OEM OBD II -16C

OBD II 1996 onwards OBD II -16C

Subaru OEM 1996 Onwards OBD II -16C

OBD II 1996 Onwards OBD II -16C

Suzuki OEM 1996 Onwards Smart OBD II -16

OBD II 1996 Onwards Smart OBD II -16

Toyota/Lexus DLC 1 Toyota -22(17f) ABS/TRACS/AB

DLC 2 Toyota -17 All Sys./Blink Codes DLC3 Toyota -16 1996 UP All Sys./OBDII

Volkswagen OEM Up to 1995 Audi/VW 4

1996 Onward OBD II -16C 2004 Onward (Audi A8) CAN Connector

OBD II 1996 Onward OBD II -16C

Volvo OEM 1996-1998 Smart OBD II -16

OBD II 1996 Onward OBD II -16C

©X-431 USA A-3

1999 Onward Volvo CAN

p t c

Chapter A • Connector Usage/Chassis Identification Connector Usage

Mercedes Benz 16PIN & 8pin Diagnostic Socket

SE 3-PIN UNIVERSAL CONNECTOR

Some Mercedes-Benz models up to 1996 may have an 8 or 16 pin diagnostic connector. The diagnosis

rogram for these models is performed through the “Flash Fault Code” option, which is at the bottom of

he Mercedes-Benz chassis number selection menu. See the below graphics below to help with the proper

onnections.

- Black Lead

Red Lead (or battery clip connector if no power is present)

Pin Definition

1 Body ground - Black Lead 2 On-board diagnostic switch 3CIS-E/DM 4EDS/LED 5 ASD 6AB 7 AC(124)/RB(129) 8 DI/HFM, SFI, MFI/DMS

Note: Use battery clip connector for positive (red lead) connection.

Pin Definition

1 Body ground (black lead) 2 Ignition signal/Press button 3 Diagnosis percentage 4 Engine trouble code/LED 5 ASD 6 SUS trouble code 7 A/C trouble code 8 Ignition control system

9 ADS/RB(124) 10 RST(129)/Speed signal 11 ATA 12 IRCL 13 EATC 14 EA(124)/ISC(124)/ESCM(129)/CC 15 Not used

Postive pole of power

- Red Lead (Sometimes not present- If so, then use battery clip)

A-4 ©X-431 USA

Chapter A • Connector Usage/Chassis Identification NCVECS Hard to Find Locator Guide

NCVECS Hard to Find Locator Guide

The image above represents the actual location codes used in this Guide

Figure A-1

Manufacturer Year Model Location Comments

Acura 1996-98 Integra, CL, RL, NSX 7/open behind console, passenger side Acura 1999-2001 Integra, NSX 7/open behind console, passenger side Acura 1996-98 TL 8/cover behind ashtray in console Acura 1999-2001 TL, CL 8/cover cover below radio in center console Acura 1999-2001 RL 8/cover behind ashtray in center console (rubber flap) Audi 1996-1997 A6, Cabriolet 9/open rear ashtray, behind sliding cover Bentley 1996-98 All 7/cover behind glove box BMW 1996-2000 3,5,& 8 series 2/cover cover in trim panel under drivers side dash BMW 1996-2001 7 series 8/cover cover marked OBD below radio BMW 2000-02 Z8 2/cover next to kick panel, pull cover down BMW 1996-2001 X5 2/cover cover marked OBD below radio Daewoo 1999-2001 Lanos 6/open Ferrari 96-2000 All 3/open deep under drivers dash, right side of column Ford 1996-97 Bronco 7/cover some-under passenger side of dash Ford 1996-97 F series 7/cover some-under passenger side of dash Ford 1996-97 Thunderbird 7/cover Ford 1999-2000 Focus 2/cover left of hood release, behind pull-down cover Honda 1996-98 Accord 6/cover behind ashtray/storage compartment

©X-431 USA A-5

Chapter A • Connector Usage/Chassis Identification NCVECS Hard to Find Locator Guide

Figure A-1

Manufacturer Year Model Location Comments

Honda 1996-98 Odyssey 7/cover behind console, passenger side, rubber cover Honda 1996-99 Del Sol 7/open under passenger dash Honda 1996 Prelude 8/open above shifter, below cup holder Honda 1997-98 Prelude 7/open passenger side of console, behind trim panel Honda 1997-2001 CR-V 7/open behind console, passenger side Honda 2001-2002 Insight (hybrid) 8/open right edge of console Honda 2000-02 S2000 7/open behind console, passenger side Hyundai 1996-99 Accent 2/open above coin box Land Rover 1997 Defender 90 8/cover behind fuse box cover, under parcel tray Land Rover 1996-2001 Range Rover 7/open next to console Lexus 1996-2001 SC 300/400 2/cover Lexus 1996-2001 LS 400 1/cover behind cover, above parking brake Lexus 2001 LS 430 2/cover

Lexus 2000-01 IS 300 2/cover

Lexus 1996-97 LX 450 2/cover

Lexus 1998-2001 LX 470 2/cover

Mazda 1996-98 Miata 1/cover behind fuse box access panel

Mitsubishi 1996 Expo 2/open

Mercedes-Benz 1996-99 All Vehicles 2/cover behind trim panel Mercedes-Benz 2000 S Class 2/cover behind trim panel Mercedes-Benz 2000 C Class 3/cover Mercury 1996-97 Cougar 7/cover Porsche 1996-2001 911 6/cover drivers side of center console Rolls-Royce 1996-98 All 7/cover behind glove box

Subaru 1996-97 SVX 3/cover

Subaru 2000-01 Forrester 2/cover lower dash, pull-down door

Lower left side of driver’s dash, next to kick panel

Lower right edge of dash, behind fuse box cover

behind fuse box, slide connector alongside panel

right of steering column, hinged cover by ignition

Subaru 2000-02 Impreza, WRX 2/cover lower dash, pull-down door Subaru 1996-2002 Legacy 2/cover left side of dash, behind hinged cover Toyota 1996-1999 Avalon 2/cover behind fuse box cover Toyota 1996 Camry 2/cover behind coin-box- remove box Toyota 1996-99 Celica 3/cover

A-6 ©X-431 USA

Chapter A • Connector Usage/Chassis Identification NCVECS Hard to Fin d Loca tor G ui de

Figure A-1

Manufacturer Year Model Location Comments

Toyota 2000-01 Celica 2/cover Toyota 2000-01 Echo 2/cover Toyota 2002 Highlander 2/cover Toyota 1996-2001 Land Cruiser 2/cover behind fuse cover Toyota 1996 MR2 n/a Use engine bay connector Toyota 1996-99 Paseo 2/cover behind fuse cover

Toyota 1996-97 Previa 6/cover

Toyota 1996-99 Supra 2/cover Toyota 1996-98 Tercel 2/cover behind fuse box cover Volkswagen 1996-98 Cabrio, Golf, Jetta 6/cover remove ashtray, slide cover to access Volkswagen 1996-97 Passat, Eurovan 4/cover “L”shaped panel behind steering wheel Volkswagen 1996-2001 GTI 6/cover remove ashtray, slide cover to access

Volkswagen

Volvo 1997-98 850 7/cover Under coin tray in center console

Volvo 1996-2000

Volvo 2000-2001 S40 6/open Volvo 1998-2000 S80 2/cover under driver’s dash behind cover, left side

2001 1/2 -

Passat 4/open

960, C70, S70, V70,

V90

9/cover front edge of console storage, under cover

top of instrument panel under cover- center latch

©X-431 USA A-7

Chapter A • Connector Usage/Chassis Identification CAN BUS GUIDE

CAN BUS GUIDE

Use Specification of SMART OBD-II-16/OBD-II-16C & OBD-Can Connector

1. SMART OBD-II-16 connector is used for testing the vehicle model without a CAN Bus

system (if the 6 and 1-pin positions of 16-pin diagnostic socket doesn’t have sheet metal, it indicates that the vehicle doesn’t have a CAN-Bus system).

2. OBD-II-16C connector is used for testing the non-CAN-Bus systems of the vehicle model with CAN-Bus system (if the 6 and 14 pin positions of 16 pin diagnostic socket has sheet metal, it indicates that the vehicle is a CAN-Bus system).

3. OBD CAN connector is used for testing CAN-Bus system (if the 6 and 14- pin positions of 16-PIN diagnostic socket has sheet metal, it indicates that the vehicle is a CAN-Bus system).

When is the CAN-Bus connector used?

1. Must use CAN-Bus connector when using diagnostic software OBD CAN.

2. Must use CAN-Bus connector when testing certain CAN-Bus systems of BENZ, VW, RENAULT, and MAZDA.

CAN-Bus function table (each vehicle)

Available models and systems tested by X-431 at present are as following:

A-8 ©X-431 USA

Chapter A • Connector Usage/Chassis Identification CAN BUS GUIDE

1. Mercedes-Benz

Table A-1

Chassis Model System Version Read Codes Clear Codes Data Stream Actuation

MERCEDES-

BENZ

190D 190E 260E 300CE 300CE CABRIOLET 300D 300D TURBO 300E 300E 4MATIC 300SD TURBO 300SE 300SEL 300SL 300TE 300TE 4MATIC 350SD TURBO 350SDL

350SDL TURBO 400E 400SE 400SEL 420SEL 500E 500SEC 500SEL 500SL 560SEC 560SEL 560SL 600SEC 600SEL 600SL C220 C230 C230CL C230K C240 SEDAN 4MATIC

C240 4MATIC WAGON

220 S350

211 All

1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

201 201 201 201 201 201 201 201 124 124 124 124 124 124 124

Model

124 124 124 124 124 124

126 126 126 126 140 140 126 126 126 126

124 124 124 124 124 124

126 126 126 126

126 126 126 126 126 126 126 126 107 107

AB DD D

CGW DD D

SDS DD D

AB DD D

124

ESM DD D

124 124 124

ABC DD D

124 124 124 124

CGW DD D

124

140 140

SDS DD D

129 129 129 129

BCM DD D

124 124 124 124

EIS DD D

126

HRA DD D

126

OCP DD D UCP DD D

124 124 140

140

LCP DD D

SCM DD D

ICM DD D

129 129 129 129

124 124

140

140 140

PTS DD D

PASS-SAM DD D

DR-SAM DD D

REAR-SAM DD D

DCM-FR DD D D DCM-RL DD D D

140

140 140

129

202 202 202

202 202 203.040 203.040 203.040

202 202 202 203.7

DCM-RR DD D D

DCM-RL DD D D

203.740 203.740 203.740

203.081 203.081 203.081

203.281 203.281 203.281

ESA-DR DD D D

ESA-PASS DD D D

HS DD D

AAC DD D

©X-431 USA A-9

Chapter A • Connector Usage/Chassis Identification CAN BUS GUIDE

2. Renault

Table A-2

MERCEDES-

BENZ

C240 SEDAN C240 WAGON C280 C320 4MATIC SEDAN C320 4MATIC WAGON C320 SEDAN

MEGANE II

C320 WAGON C320CL C32 AMG C36 C43 C43 AMG C55 AMG C86 CL55 AMG CL500 CL500 COUPE CL600 CL65 AMG CL600 COUPE CLK320 CLK320 CABRIOLET CLK430 CLK430 CABRIOLET CLK500 CLK500 CABRIOLET CLK55 AMG CLK55 AMG CABRIOLET E300D E300DT E320

Audio A8 4.2L

E320 4MATIC SEDAN E320 4MATIC WAGON E320 CABRIOLET E320 COUPE E320 SEDAN

1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

Model System Version Read Codes Clear Codes Read Data Actuation

Petrol Injection DD D DD

A.B.S. DD D DD

202 202 202 202 202 202 202.029

203.061 203.061 203.061 203.061 203.061

203.261 203.261 203.261

203.084 203.084 203.084

Va riable P.A.S. DD D D

Instrument Panel DD D DD

Airbag/Pretensioners DD D D

Passenger Compartment Unit DD D D D

Upc DD D D D

Diesel Injection DD D D D

202 202

202.033

202

215.375 215.375 215.375 215.375 215.375 215.375

140 140

203.064 203.064 203.064 203.064 203.064

203.264 203.264 203.264 203.264

203.065 203.065 203.065

215.373 215.373 215.373 215.374 215.374

215.378 215.378 215.376 215.376 215.376

203.284 203.284 203.284

203.764 203.764

3. VW (Golf 5, Audio A8 4.2L)

140 140

Table A-3

Model System Version

Engine System DD D D D

Auto Transmission System DD D D D

Parking Brake DD D D

210 210 210

210 210

GOLF 5,

Electronic Control Drive Door DD D D D

Head LIght Range Control DD D D

Seat/Mirror Adjustment DD D D D

Central Module DD D D D

Parking DD D D D

124 124 124 124 124 124 210.065 210.065 210.065 210.065 210.065 211.065 211.065 211.065

208.365 208.365 208.365 208.365 208.365 209.365 209.365 209.365

208.465 208.465 208.465 208.465 209.465 209.465 209.465

Read

208.37 208.370 208.370 208.370

Codes

210

210.082 210.082 210.082 210.082 210.082 211.082 211.082

210.282 210.282 210.282 210.282 210.282 211.282 211.282 211.282

Clear

Codes

208.470 208.470 208.470 208.470

208.374 208.374 209.376 209.376 209.376

Read

Data

208.474 209.476 209.476

Actuation

209.375 209.375

209.475 209.475

203.076

215.379

4. Mazda

Table A-4

Model Year System Read Codes Clear Codes Read Data Actuation

Engine System DDD

Mazda 6 2003-2004

Auto Transmission System DDD

Instrument Panel System DDD

Chapter A • Connector Usage/Chassis Identification CAN BUS GUIDE

5. OBD-CAN

OBD-CAN can test engine systems according OBD-II and EOBD2 ISO15765-4(CAN) Standard, and the

MERCEDES-

BENZ E320 WAGON E320 CDI E420 E430 E430 4MATIC E500 E500 4MATIC SEDAN E500 4MATIC WAGON E55 AMG G500 G55 AMG ML320 ML350 ML430 ML500 ML55 AMG S320 S320 LWB S320 SEDAN S320 SEDAN LWB S350 S420 S430 S430 4MATIC S500 S500 4MATIC S55 AMG S600 S500 COUPE S500 SEDAN S600 COUPE S600 SEDAN SL320 SL500 SL55 AMG SL600 SL65 AMG SLK230 SLK32 AMG SLK320 SLK350 SLK55 AMG

1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

functions are: read trouble code, clear trouble code, read dynamic data stream, read freezing frame and readiness test.

Other CAN-Bus Systems

1. VW Vehicles: Diagnostic functions of all systems are being expanded. The Golf 5, Audi A8 4.2L use

the CAN-Bus system and all systems of these models can be used with CAN-Bus diagnostic communica- tions mode.

2. Volvo Vehicles: Systems of almost all model years use the CAN-Bus diagnostic system, especially the S80, S60, and XC90. CAN-Bus diagnosis of these models are different then general OBD-CAN diagnosis and requires the use of special Volvo CAN connectors.

3. Nissan Vehicles: BCM and IPDM are being developed.

Chassis Identification Charts

The following pages show the chassis identification charts for Mercedex-Benz and BMW from 1988 through MY 2005.

124 124 210.265 210.265 210.265 210.265 210.265 211.265 211.265 211.265

124 124 210

210.070 210.070 210.070 210.070 210.070

210.083 210.083 210.083

124 211.070 211.070 211.070

211.083 211.083

211.283 211.283

210.074 210.074 210.074 210.074 211.076 211.076 211.076

463.249 463.249 463.249 463.249

463.246 463.246 463.246

163.154 163.154 163.154 163.154 163.154

163.157 163.157 163.157

163.172 163.172

163.175 163.175 163.175 163.175

163.174 163.174 163.174 163.174

140 140 140 140 140

140

140 140 140 140 140 140 140 140 140

220.170 220.170 220.170 220.170 220.170 220.170

220.183 221.183 221.183

140 220.175 220.175 220.175 220.175 220.175 220.175

220.184 220.184 220.184

220.173 220.173 220.174 220.174 220.174

140 220.178 220.178 220.176 220.176 220.176 140 140 140 140 140 140 140 140 140 140 140 140 140 140 140 140 140 140 129 129 129 129 129 129 129 129 129 129 129.068 129.068 129.068 230.475 230.475 230.475

230.474 230.474 230.474

129 129 129 129 129 129 129.076 129.076 129.076 230.476 230.476

170.447 170.447 170.447 170.449 170.449 170.449 170.449

170.466 170.466 170.466

170.465 170.465 170.465 170.465

211.026

230.479

171.456

171.473

Chapter A • Connector Usage/Chassis Identification CAN BUS GUIDE

BMW Chassis Chart 1988-2005

BMW 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

318i E30 E36 E36 E36 E36 E36 E36 318i Conv. E30 E30 E36 E36 E36 318is E36 E36 E36 E36 E36 E36 E36 318ti E36/5 E36/5 E36/5 E36/5 E 36/5 323Ci E46 E46 323Ci Conv E46 E46 323i E46 E46 323i Conv. E46 E46 323is E46 E46 325 E30 E30 325 E46 E46 325Ci Conv E46 E46 325Ci E46 E46 325i E30 E30 E30 E36 E36 E36 E36 E46 E46 E46 325i Conv. E30 E30 E30 E30 E30 E30 E36 E36 325i SPORT WAGON 325is E30 E30 E30 E 30 E36 E36 E36 E36 325ix E30 325IX AWD E30 E30 E30 E30 325xi SEDAN E46 E46 E46 325XI SPORT WAGON E46 E46 E46 328Ci E46 328i E36E36E36E46E46 328i Conv. E36E36E36E36 328is E36E36E36E36 330 E46 E46 330Ci CONV E46 E46 E46 330Ci COUPE E46 E46 E46 330i E46 E46 E46

E46 E46 E46

330xi AWD SEDAN E46 E46 E46 525 E60 E60 525i E34 E34 E34 E34 E34 E34 E34 525i sedan E39 E39 E39

525i sport wagon E39 E39 E39 525i touring wagon 528e E28 528i E39 E39 E39

528i sport wagon E39 E39 530 E60 E60

E34/2 E34/2 E34/2

X-431 USA A-13

Chapter A • Connector Usage/Chassis Identification CAN BUS GUIDE

BMW 19881989199019911992199319941995199619971998199920002001200220032004 2005 530i E34 E34 530i sedan E39 E39 E39 530i touring wagon 535i E28 E34 E34 E34 E34 E34 535is E28 540i E34 E34 540i sedan E39 E39 E39

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X-431 USA A-14

Chapter A • Connector Usage/Chassis Identification CAN BUS GUIDE

B • Troubleshooting/F.A.Q.

General Information

Why is my screen blank after I power on the machine?

Remove the CF card and restart the machine to see if there is a normal display. If the display is normal when the CF card is taken out, the CF card should be replaced. If the screen is still blank, contact your local dealer for assistance.

Why won’t my unit power up?

Make sure the connector is firmly connected to both the unit and the vehicle. In addition, make sure that the CF card is in the machine. If the unit still refuses to power up, contact your local dealer for assistance.

Why does the LCD touch-screen respond so slowly?

It is most likely because the temperature in your location is close to the lower limit of the operating temperature range of the unit (0 10-20 minutes before operating.

Why can’t I see the information on the screen clearly when the ambient light is not good?

°-50°C). If this is the case, warm up the unit for

Locate the light bulb icon on the lower right corner of the touch screen. Click it to turn the backlight on/off.

Why can’t I see characters on the backlit screen?

Check to see if the power is firmly connected. If so, turn off the machine, unplug the power connector and re-plug it back in. Turn on the machine after it has been connected to a power source for at least 2 seconds.

The screen is too white, I cannot see the display. How do I adjust the contrast?

In the Control Panel interface, click the ‘Contrast’ icon to open the Contrast Interface. Click the position you want, and then click ‘OK’.

Why does the screen either not respond, or respond incorrectly when I click it with the stylus (included pointing device). How do I realign the screen to correct the situation?

It is necessary to realign or recalibrate the screen. Follow these steps to initialize the calibration:

1. After switching on the machine, follow the tips to press the hot key. The calibration interface will be opened.

2. Click the cross cursor on the screen accurately (precisely in the center of the cross), and wait until it changes. The cross-cursor will then move to each of the four corners.

3. Repeat the process of clicking in the center of each cross-cursor until the process finishes. The screen will then return to the main interface.

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Entering Information

Why can’t I input data using the Soft Keyboard (on-screen keyboard)?

Either the position where the cursor lies cannot be edited, or you haven’t activated the cursor on the input position. Use the stylus to select the field you wish to edit. When the cursor blinks, you can input the data.

Why is the screen inactive after the cross-cursor appears on the screen? How do I adjust the screen?

The system is calibrating the touch screen. The machine will work after this calibration is completed. Refer to the section “Calibrate Touch Screen” in your User’s Manual.

Why can’t I click any of the buttons on the screen? I’m pressing the ‘Start’ button, but nothing is happening.

You need to adjust the touch screen. When the machine powers up, press the ‘Hot Key’ located just abover the ‘Power button’. You will see a cross-cursor appear on the screen. (You may need to press the ‘Hot button’ twice on some machines) Click the center of the cross-cursor with your stylus or pointing device. The cross-cursor will then move to each of the four corners of the screen, continue clicking the center of each as they appear. This completes the adjustment or calibration of the screen. You should now be able to click the available buttons.

CF Card

How does the CF Card fit into my machine?

There is only one way for the card to fit. If you feel yourself forcing it, turn it over and try putting it in on the other side. The end with the holes always faces down.

Why doesn’t my unit recognize my updated CF Card?

There are two possible causes for this:

1. Some programs are lost or damaged. Download the latest “System Data” from the download page at www.x431.com, and update again.

2. CF Card is damaged. Contact your local dealer for replacement.

Why doesn’t my unit recognize my new (replacement) CF card?

There are two possible causes for this:

1. The original CF card has not been fully copied. Format the card and perform the update again.

2. The CF card reader is not compatible with the CF card. Contact your local dealer for assistance.

Why is the unit telling me that no CF card is found when the machine is turned on?

Check to make sure that your CF card is firmly inserted into the machine. If it is, it may be damaged. Try formatting it and reinserting. If this doesn’t correct the problem, you may need a new CF card. Contact your local dealer for replacement.

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I’ve connected my CF Card and reader to the computer, but it’s not showing up in “My Computer.” How can I correct this?

One possible cause is that there may not be a driver for the CF card reader in the computer. Th e default driver is included with most Windows operating systems as well as Mac OS 9.x/OS X and Linux 2.4.x However, there is no such default driver included with Windows 98.

If you are using a Windows 98 system, you must install the driver from the included CDRom or from http://x431usa.com/downloads.htm. When it is installed correctly, a “removable disk” icon will appear in “My Computer.”

Usually, it is listed after the built-in drives, such as the C:\ drive. The removable drive will be the new letter. For example, if you had a C, D, & E drive before installing the CF card reader, afterwards you will have an F drive. This would be the removable disk.

Registering

Why can’t I access www.X431.com or www.x431usa.com?

Check your internet connection. Try connecting to www.yahoo.com or www.google.com. If you are able to connect to either of these websites your internet connection is fine. W ait a few minutes and try our website again.

If you are unable to view our websites or www.yahoo.com or www.google.com, and are receiving a message that says, “Page Can Not be Displayed” or similar messages, the problem resides within your internet connection. Contact your Internet Service Provider (ISP) for assistance.

How do I register the X-431 Scan Tool? What if I don’t have Internet Access? What if I only have dial-up?

In-depth instructions for registering your X431 Scan Tool are available for download at

http://x431usa.com/downloads.htm

If you don’t have Internet access, you will not be able to register the X431 scan tool nor will you be able to download updates. Consider asking a colleague if you can utilize their Internet connection for registering and future downloading.

If you have dial-up Internet access, you will be able to both register your X431 scan tool as well as download updates as necessary. Consider upgrading to broadband in order to enable faster downloads.

What is my Registration No.?

Y our Regist ration Number is a unique identifier which is shipped with your X431 sca n tool. You’ll find this number in the sealed envelope located with your User Manuals in the X431 Kit. This number is necessary for registration.

Where is my Smartbox number listed?

Your smartbox number is listed on your CF card and on the shipping carton you received the unit in. It is also listed on the back of the smartbox (the bottom section of the scan tool).

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What is my dealer code?

Your local dealer will provide you with this code. This code is necessary for registration.

Can I make my Username and Password anything I want?

Your Username can be anything you’d like as long as it’s between 3-16 characters. There is no restrictions on your Password. Choose a username and password combination that’s easy for you to remember, and hard for others to guess.

WIll the password that X431 is sending me after I click ‘submit’ be the same as the password I created in the registration process?

Yes. We are emailing it to you for reference purposes.

Can I update my X431 scan tool immediately after I register my unit?

Yes. We encourage you to update to the latest software versions as soon as possible before beginning work on vehicles.

Updating

What do I do if I forget my username and/or password?

If you forget your password, use the ‘Forgot my password’ link located just below the login fields at www.x431.com. If you have forgotten your username, contact your local dealer for assistance.

Where do I go for updates?

http://www.x431.com. Once you login, you are brought to your “Download Center” page. Updates are downloaded from here. A comprehensive guide to Updating your tool is located at http://x431usa.com/downloads.htm.

What car lines/coverage does the X431 cover?

The most up-to-date list of vehicles is at the “Download Center” accessible when you login to your account at www.x431.com. Additionally, you can access http:// www.x431.com/diag/x431List_en.htm for more information. Check back often as this list is updated frequently.

Why won’t my computer download the updates?

Y our Internet bro wser may have a pop-up blocker enabled. You may have seen a gold bar appear at the top of your browser window entitled “Information Bar.’ This signifies a popup blocker is active.

To override the pop-up blocker settings, you must press and hold the ‘Ctrl’ key on your keyboard while clicking the link for the download. Keep the ‘Ctrl’ key depressed until you see the “Save As” dialog box appear for the download. You may need to do this for each download.

Another possible reason for not being able to download the updates is an expired subscription. Contact your local dealer for current subscription rates and/or to purchase.

What is the X431 Update sof tware, and where/how do I download it? Should I ‘Save ’ it or ‘Open’ it after clicking the download link?

The X431 Update software is the program that transfers your newly downloa ded software updates from your hard drive on the computer, to the CF card for use with your scan tool.

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This software utility is downloaded from the “Download Center” accessible after logging into www.X431.com. When the ‘Save As’ dialog box opens, select ‘Open’ and follow the on-screen instructions to install. After su ccessful installation, you will notice a new icon on your desktop called X431 Update.

Comprehensive, in-depth instructions detailing this and the entire update process are available for download in the ‘Getting St arted Guide’ loca ted at http://x431usa.com/down- loads.htm.

Do I need to use the X431 Software update utility?

Yes. If you attempt to simply copy the software onto the CF card, you will render the card unusable, and will have to format it. The X431 Software utility has integrated copy-protection which “authenticates” your updates and puts them in the proper place on the CF card for use with the scan tool.

Comprehensive instructions detailing this and the entire update process are available for download in the ‘Getting Started Guide’ located at http://x431usa.com/downloads.htm.

There are many ‘system’ downloads on the download page. Which do I need to download?

Most users only need to download X431 Update Tools, X431 Display Program, and X431 System Data. If you have PC-Link hardware, you may also need to download X431 PCLink Display.

Comprehensive instructions detailing this and the entire update process are available for download in the ‘Getting Started Guide’ located at http://x431usa.com/downloads.htm.

Can I download more than one update at a time?

You may download as many files at a time as you wish, however most Internet browsers only allow for a maximum of two downloads at a time.

What folder do I save the updates to as I download them?

The very first update you should download is the X431 Update Tools update. You must select ‘Open’ when the ‘Save As’ dialog box appears after clicking the download link. You will then follow the on-screen instruction to install this program. This is the X431 Update software which is the “main” update you will download.

All subsequent downloads should be saved when the ‘Save As’ dialog box opens after clicking the download link. The first time you select ‘save’, it will ask you where to save it. You must create a new folder in your C:\ drive called X431 Downloads. You will be saving all your updates into this folder.

Comprehensive, in-depth instructions detailing this and the entire update process are available for download in the ‘Getting St arted Guide’ loca ted at http://x431usa.com/down- loads.htm.

How do I create a new folder called ‘X431 Downloads’ in my C:\ drive?

When the “Save As” dialog box opens, choose ‘My COmputer’ from the selection bar on the far left of the dialog box. Next choose the C:\ drive or your local drive from the list by double-clicking it. When the window open, right-click on any blank area in the window and select new and then select folder. Name this folder X431 Downloads and click ‘Open’. Save all future updates into this folder.

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Comprehensive, in-depth instructions detailing this and the entire update process are available for download in the ‘Getting Started Guide’ located at http://x431usa.com/down- loads.htm.

How do I select a ‘source’ & ’target’ folder in the X431 Update software?

Y ou will no tice a small icon of binoculars next to both the ‘source’ folder and ‘target’ folder. Clicking this icon allows you to select the appropriate folder where your updates have been downloaded to. If you have followed the directions to create a folder in your C:\ drive called ‘X431 Downloads’, your updates are downloaded to this folder. This should be selected as your ‘source’ folder.

The ‘target’ folder should be set as the CF card or removable disk drive, located in ‘My Computer.’ Do not select a subfolder of the CF card. The ‘target’ fold er should only be set as the “letter” of the drive. For example, if your removable disk drive has been labeled as the F:\ drive, your ‘target’ folder should simply be F:\.

When updating with X431 Software update, should I use the ‘Select All’ checkbox to download all of the updates from my computer to the CF card?

In most cases, you should use the ‘Select All’ checkbox if you want to download every update in your X431 downloads folder, or every update you’ve downloaded. If you are only interested in transferring a few updates from your computer to the CF card, use the individual checkboxes next to the updates to select them.

In both cases, to complete the update process, you would click the ‘update’ icon on the other side of the screen once you’ve selected the updates that you’d like to transfer.

How can I see all the available vehicle updates at one time?

At the bottom of the “Download Center’ page, you will notice a link called ‘Download Shortcut’. Clicking this link will open a window showing every available download. You may then begin the download process from there.

Why are some of the updates I downloaded not listed in the X431 Update software window with all my other downloads?

There are two possible reasons for this:

1. When saving the downloads, you may have not saved them in the same folder, X431 Downloads (folder you created for downloads).

2. You may need to scroll to the right to see the remaining downloads. Note the scroll bar at the bottom of the window showing the individual downloads. Place your mouse on that scroll bar and drag to the right. You will then see the remaining downloads.

Why can’t I download updates after logging in?

Another possible reason for not being able to download the updates is an expired subscription. Contact your local dealer for current subscription rates and/or to purchase.

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When I try to download updates, the screen flashes and a gold “Information Bar” appears at the top of my browser window. What’s going on?

Your Internet browser has a pop-up blocker enabled. You may have seen a gold bar appear at the top of your browser window entitled “Information Bar.’ This signifies a popup blocker is active.

Why am I getting an error when using the X431 Update software? Should I format the CF card?

There are various types of errors that can occu r while transferring updates from your hard drive to your CF card. Decompression errors are common, and they occur because of a corrupt file system in the card, or the card my be full.

Reformatting the CF card will correct these errors. The process for a CF card reformat is as follows:

1. Insert your card reader into an available USB port and insert the CF card into the reader

2. Open ‘My Computer’ and right-click on the removable disk (CF card)

3. Select Format from the menu

4. Select “Quick Format” and let it run

5. The CF card is now ready for use with the X431 Update software.

If this doesn’t correct the situation, you may need a new CF card, Contact your local dealer for assistance.

Why do I get the message “Please cont act you r local dealer” af ter do wnloading the diagnostic program from the CF card to the X431?

The X431 has authentication built-in and will not allow software to run if smartbox numbers on the software and the hardware don’t match. There are a few reasons why you may receive this message:

1. When logging into www.X431.com to download software updates, you may have selected the wrong smartbox number from the pull-down list.

2. You may have more than one X431 scan tool, and you may have put the wrong CF card into the wrong unit.

If you have corrected the situation and still receive this message, contact your local dealer for assistance.

Vehicle Coverage

What kind of coverage does the X431 scan tool have in regards to vehicle lines?

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The tool provides coverage for the most popular German vehicles and the most popular Asian vehicles: Mercedes, BMW, VW/Audi, Toyota, Honda, Nissan, Mitsubishi.

Launch X431 also provides coverage for the following manufacturers: Chrysler, Daewoo, Fiat, Ford (USA), GM, Hyundai, Kia, Land Rover, Lexus, Mazda, Peugeot, Porsche, Renault, Subaru, and Volvo.

How can I tell if the tool covers the vehicles I work with?

Connectors/Cables

Does the X431 Scan Tool come with all the connectors/cables I need to begin working immediately?

Yes. The X431 scan tool ships with all necessary accessories.

What happens if I break or lose a connector or a cable? Is this covered under warranty?

If the breakage occurred due to a manufacturer’s defect within one year, it is covered by our warranty.

How do I know which connector/cable works for which vehicle?

Each connector has the vehicle’s manufacturer printed on it’s housing.

Where do I plug these connectors in on the vehicle? How do I find out?

Popular shop software such as Alldata

includes sections on scan tool connections and

the locations in each vehicle.

Printer

Why is my printer only printing unreadable symbols?

Check if the printer module is well-connected with the main unit. Unplug the printer module by grasping it firmly and pulling it apart from the main unit, and then re-connecting it.

This should correct the problem. If you are still experiencing unreadable printing, contact your local distributor for assistance.

Does the X431 Kit include extra printer paper?

Yes. It includes one extra roll.

What type of paper does the printer use?

The printer uses thermal, calculator-sized paper.

Can I purchase this paper in my local office supply store?

If you can find the correct size thermal paper (30 x 57mm, 7mm bore diameter) by all means, purchase it yourself locally.

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How do I replace the printer paper?

The below steps are also outlined with pictures in the X431’s User Manual, pages 7-8.

1. Open the paper lid on the back of the printer.

2. Take out the spindle and mount the paper scroll onto the spindle.

3. Put the paper spindle into the printer making sure to feed it in the proper direction.

4. Open the side plate, pull up the pressing rod and lead the paper into the slot. Turn the feed knob clockwise until the paper comes out of the outlet at the top.

5. Push down the pressing rod, replace the side plate, attach the paper lid and reconnect the printer module to the main unit.

What are the functions of the two buttons on the printer module?

1. SEL key. When the LED next to this button is lit, the printer is selected and available to print.

2. FL key: Paper-feed button

Can I print anything at any time?

You can print whatever is on the screen when the ‘Print’ button is selectable on the touch screen. If the ‘Print’ button is grayed out or not showing, you cannot print the screen at that time.

Why doesn’t my printer work? When I select print, it doesn’t do anything.

There are a few reasons why this may happen:

1. The SEL key next to the printer may not be selected. This button enables the printer. When it is off, the printer will not print.

2. You may be out of paper. Check the paper and try again

3. The printer may not be connected to the main unit fully. Disconnect the printer module and re-connect.

If these solutions don’t remedy the situation, contact your local dealer for assistance.

Troubleshooting

My screen froze in the middle of a diagnosis, how can I reset the unit?

Press and hold the power button until the unit powers itself off. Wait 30 seconds and press the power button again to restart the unit.

Why does my unit power off when it has been sitting for a while?

The machine has a built-in energy saver function. Automatic shutdown will take place if the machine is not operated for a specified period of time. Refer to the “Power Management” section of the X431 User Manual to set the “power-off time” to “none” or to select a longer standby time.

Why is the time in the lower corner of the screen incorrect? How can I fix this?

Refer to the “Clock” section in the X431 User Manual to set the correct time.

Why can’t I access the diagnostic interface upon powering up the unit?

There are a few reasons why this may happen:

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1. The CF card is not inserted

2. The CF card is inserted incorrectly.

3. A CF card from another X431 unit may be inserted

4. The CF card may also be damaged. If you insert the CF card correctly and you still cannot access the diagnostic programs, contact your local dealer for assistance.

Why won’t the unit power on when I have it connected to a vehicle? Shouldn’t the power button work?

If the unit is not powering up once connected to a vehicle, check the connection between the vehicle and the X431. Some vehicle connections don’t provide power.

Check the power pin of the vehicle diagnostic socket with a multimeter for power. The location of this power pin varies from one vehicle to another. Please refer to your repair information database to find the power pin. If there is no power supply from the diagnostic socket, use the cigarette lighter attachment for power**.

**WARNING: DO NOT USE THE CIGARETTE LIGHT ATTACHMENT IF THE UNIT IS ALREADY POWERED UP. YOU CAN DAMAGE THE VEHICLE AS WELL AS THE UNIT!

Why does the system freeze when reading a data stream?

It may be due to a loose connector. Turn off the machine, firmly connect the connector, and switch the machine back on again.

Upon first glance, it looks as if my tool only has 9 vehicle lines. Are there more lines? How can I access them from the main screen with the manufacturer’s logo s?

It looks as if you only have 9 lines because that’s all that can fit on the screen at one time. Press the ‘Page Down’ button on the lower right of the touch screen. You can scroll through all available vehicle lines in this manner.

The Mercedes-Benz 38-pin connector doesn’t fit onto the port under the hood. The fender gets in the way. How do I fix this issue?

The base of the 38-pin connector swivels to allow access to tight spaces. Grasp the top of the conector firmly, and twist the stem. This should give you sufficient access to the port.

Purchasing updates

Can I purchase a year’s worth of updates at any time?

Yes.

I ordered an update, but the ‘Download Center’ won’t allow me to download anything. It says “Sale of Unit has not been Recorded”.

If you get this message, contact your local dealer for assistance.

Does X431USA offer a tutorial or video on Registering and Updating?

Yes. Visit http://x431usa.com/downloads.htm to download this step-by-step video fully outlining every step of the registering and downloading process.

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USA Warranty

This warranty is expressly limited to persons who purchase LAUNCH products for purposes of resale or use in the ordinary course of the buyer's business.

The LAUNCH electronic product is warranted against defects in materials and workmanship for one year (12 months) from date of delivery to the user.

This warranty does not cover any part that has been abused, altered, used for a purpose other than for which it was intended, or used in a manner inconsistent with instructions regarding use. The exclusive remedy for any automotive meter found to be defective is repair or replacement, and LAUNCH shall not be liable for any consequential or incidental damages.

Final determination of defects shall be made by LAUNCH in accordance with procedures established by LAUNCH. No agent, employee, or representative of LAUNCH has any authority to bind LAUNCH to any affirmation, representation, or warranty concerning LAUNCH automotive meters, except as stated herein.

Disclaimer

The above warranty is in lieu of any other warranty, expressed or implied, including any warranty of merchantability or fitness for a particular purpose.

Customer Service

If you have any questions on the operation of the unit, please contact us and have your smartbox number available for verification:

Tel: 1.877.GET.X431 Fax: 631.357.3304 Email: contact@x431usa.com

If your unit requires repair service, call X-431USA at 1-877-GET-X431 for an RMA number (please do not send any units without contacting us) and return it freight prepaid. If the unit is determined to be in warranty, it will be repaired or replaced at no charge via ground freight prepaid. If the unit is determined to be out of warranty, it will be repaired for a nominal service charge plus return freight on your behalf. Send the unit, freight pre-paid to:

X-431USA RMA#:[insert assigned RMA # here] 116 Spring Road Huntington, NY 11743

Smartbox X-431 Getting Started Manual

Specifications and Main Features

Frequently Asked Questions

User Manual