User Manual
E093 SMARTBOW Eartag
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP THE MANUAL FOR FUTURE CONSULTATION!
!
© 2014 MKW electronics GmbH. All rights reserved.
MKW electronics GmbH T +43 (0) 7732 3711-0
Jutogasse 3 F +43 (0) 7732 3711-35
4675 Weibern, AUSTRIA office@smartbow.at
www.smartbow.at I www.mkwe.at
Table of content
1
Introduction 5
1.1 General Information 5
1.2 Trademarks, Copyright and Disclaimer 5
2
Electromagnetic Compatibility (EMC) 8
2.1 Europe 8
2.2 USA 8
2.2.1 User Information acc. to FCC15.21: 8
2.2.2 Statement for Class B digital device acc. to FCC 15.105 8
2.3 Canada 8
2.3.1 Statement acc. RSS Gen Issue 3, Sect. 7.1.3 8
3
Saftey 9
3.1 Saftey Labels 9
3.2 Signal words and their meaning 10
3.3 Operating states 11
3.4 Electrical safety 11
3.5 Operation 12
3.6 Repair and Service 12
3.7 Transport 13
3.8 Batteries 13
3.9 Magnetic fields 14
3.10 Waste disposal/Environmental protection 14
3.11 Position of safety labels 15
3.11.1 Eartag applicator SMARTBOW 15
3.11.2 Eartag scissors 15
3.11.3 Eartag magnetic key 15
4
The SMARTBOW Eartag 16
4.1 General product information 16
4.2 Scope of supply 17
4.3 Technical Data 18
4.4 Modification on the SMARTBOW Eartag 19
4.5.1 General warranty conditions 19
4.5.2 Warranty coverage 20
4.5.3 Warranty exclusion 20
4.5.4 Support Hotline 20
5
Installation 21
5.2 Mounting the SMARTBOW Eartag 23
5.3 Removing the SMARTBOW Eartag 24
5.4 Instruction for replacing the thorn and the battery 25
6
Equipment, spare parts 26
6.1 Equipment 26
6.1.1 SMARTBOW Eartag key without magnet 26
6.1.2 SMARTBOW Eartag key with magnet 26
6.1.3 SMARTBOW Eartag applicator 27
6.1.4 Eartag scissors 27
6.2 Spare parts 28
6.2.1 Thorn exchange set 28
6.2.2 Battery exchange set 28
6.3 List of available equipment 29
7
Transport and storage 30
7.1 Transport 30
7.2 Storage 30
7.3 Cleaning 31
8
Trouble Shooting 31
9
Waste 32
10 Support 34
11 Lists 35
11.1 List of figures 35
11.2 List of tables 36
12 GLOSSAR 36
13 List of includes amendments 37
1 Introduction
1.1 General Information
Welcome to the SMARTBOW manual. We are happy that you have decided to buy our solution.
You will find the technical information, operating instructions and instructions for maintenance
and fault elimination. Read this information carefully before operating the SMARTBOW system
and make sure you are familiar with it. Non-observance may result in injury or damage to the
system. If there is an unclear point or if you would like more information, please contact our
support team. Please read through the warranty conditions to know your rights and obligations.
Keep the manual within range, to be able to use it immediately.
1.2 Trademarks, Copyright and Disclaimer
SMARTBOW is a registered trademark of MKW electronics GmbH.
The exclusive right of use underlies the company MKW electronics GmbH. All rights reserved.
The statements contained in this publication are only for information and should not be
understood as a sale offer. Certain products may not be available in some countries and the
delivered products may differ from those shown in the pictures. Neither this edition nor parts of it
may be copied or published by print or any other means without the written permission of MKW
electronics GmbH(in the following MKWE).
The content of this publication has been compiled with the utmost care. Nevertheless MKWE is
not liable for any damages that may arise from errors or omissions in this publication.
The germen manual is the original manual. Translations into other languages are based on the
German manual as a source document. MKWE is not liable for discrepancies between the
original German manual and versions in other languages. In case of conflicts in the content and
accuracy of translated manuals, the German manual is the reference document.
The compliance to this manual as well as the conditions and methods of installation, operation,
use and maintenance of the system cannot be monitored by the manufacturer. Improper
installation can cause damages to material and persons. Therefore, we assume no
responsibility or liability for any loss, damage or costs arising from incorrect installation,
improper operation or incorrect usage and maintenance which are associated in any way. We
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also assume no responsibility for patent infringements or violations of the rights of third parties
arising from the use of this system.
For improvement in terms of design, operation, and/or reliability MKWE reserves the right to
modify the products described in this document without prior notice. MKWE rejects from all
liability related with the use or application of the product described here.
All SMARTBOW products have been developed to assist farmers in their daily work with their
herd as good as possible. Because of variations in farm management, MKWE cannot be
responsible for the economic results of each individual farm.
As soon as it becomes evident that safe operation is no longer possible (e.g. if there is visible
damage), remove the system immediately from power supply.
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1.3 We ask for your feedback
All information of this manual has been compiled with the utmost care. The recommendations
are intended as guidelines. The instructions, illustrations and specifications in this manual are
based on the current information available at the time of publication. Your SMARTBOW system
may contain improvements and equipment or options that are not covered in this manual. New
information based on the feedback from our customers, are continuously updated and
expanded.
We hope SMARTBOW fits your expectations and we like to receive your feedback (please send
an email to support@smartbow.at or call +43 (0) 7732 3711-175).
The SMARTBOW Team
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2 Electromagnetic Compatibility (EMC)
2.1 Europe
For additional regulatory information, see the Regulatory Compliance homepage on
www.smartbow.at at the following location http://www.smartbow.at/en/legal.html
2.2 USA
2.2.1 User Information acc. to FCC15.21:
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
2.2.2 Statement for Class B digital device acc. to FCC 15.105
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
— Consult the dealer or an experienced radio/ TV technician for help.
2.3 Canada
2.3.1 Statement acc. RSS Gen Issue 3, Sect. 7.1.3
This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt
RSS standard(s). Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
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3 Saftey
3.1 Saftey Labels
The following safety labels are used on the different SMARTBOW products to warn against risks
and dangers.
Warning of a magnetic field
Hazards due to batteries
Risk of hand injury
European-label for the separate collection of electrical and
electronic appliances
Further information in chapter 9 Disposal
The security labels on your product show important and useful information, which will help you
to use and maintain the SMARTBOW Eartag safely. Follow to the instructions below to ensure
that all labels remain in perfect condition and in the right place.
Make sure that the safety lables are always clean and legible. Do not use solvents, souring
agents or other comparable cleaning agents which could damage the sticker.
Replace lost or illegible safety stickers.
Safety lables can be obtained from the MKWE support.
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3.2 Signal words and their meaning
The following signal words are used in the manual in order to warn the reader about risks and
dangers.
Indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
Indicates a hazardous situation which, if not avoided, could result
in death or serious injury
Indicates a hazardous situation which, if not avoided, could result
in minor, moderate or serious injury.
Indicates information considered important, but not hazard-
related, e.g. information relating to possible property damage.
These signal words are in accordance with the standard definition for civil applications in the
European Economic Area. Definitions that deviate from the standard definition may also exist in
other economic areas or military applications. It is therefore essential to make sure that the
signal words described here are always used just with the related product documentation and
the related product. The use of signal words in connection with unrelated products or
documentation can result in misinterpretation and in personal injury or material damage.
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3.3 Operating states
The SMARTBOW Eartag may be operated only under the operating conditions and the positions
specified by the manufacturer. Applicable local or national safety regulations and rules for the
prevention of accidents must be observed in all work performed.
The Eartag is exclusively produced for mounting on farm animals. In particular, the
manufacturer allows the use of SMARTBOW® Eartag for all categories of cows, e.g. milking
cows, beef cattle, calves and breeding pigs. Any other use is only permitted with a written
permission of MKW electronics GmbH.
Do not place the Eartag on heat-generating devices such as radiators or fan heaters and do not
expose it to direct sunlight. The ambient temperature must not exceed the maximum
temperature specified in the product documentation or in the data sheet. Product overheating
can damage the Eartag.
3.4 Electrical safety
Unless expressly permitted, never remove the cover or any part of the housing while the
SMARTBOW Eartag is in operation. Doing so will expose circuits and components and can lead
to injuries, fire or damage to the Eartag.
Any object that is not designed to be placed in the openings of the housing must not be used for
this purpose. Doing so can cause damage to the Eartags.
Unless specified otherwise, the Eartag is protected against the ingress of liquids. When the
battery compartment is opened it must be protected against penetration by liquids. If the
necessary precautions are not taken the Eartag may be damaged.
Do not use the Eartag under adverse environmental conditions such as
• dust
• inflammable gases, vapours and solvents
• strong vibrations
An operation under the conditions described above may damage the Eartags.
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Prior to cleaning the Eartags, disconnect it completely from the power supply (e.g. battery). Use
a soft, non-lining cloth to clean the product. Never use chemical cleaning agents such as
alcohol, acetone or diluents for cellulose lacquers.
3.5 Operation
In some countries there are laws about digital positioning and tracking of people, animals and/or
objects. Only the user is responsible not to violate such laws or regulations.
Before you start processing the SMARTBOW Eartag mechanically and/or thermally or before
you disassemble it, be sure to read and pay special attention to the chapter 9 “Waste disposal”.
Depending on the function, the Eartag can produce an elevated level of electromagnetic
radiation, which is within the range of the legal standards. Considering that unborn babies
require increased protection, pregnant women must be protected by appropriate measures.
Persons with pacemakers may also be exposed to risks from electromagnetic radiation. The
employer/operator must evaluate workplaces where there is a special risk of exposure to
radiation and if necessary, take measures to avoid the potential danger.
Should a fire occur, the Eartag may release hazardous substances (gases, fluids, etc.) that can
cause health problems. Therefore, suitable measures must be taken, e.g. protective masks and
protective clothing must be worn.
3.6 Repair and Service
Adjustments, replacement of parts and repair may be performed only by electrical experts
authorized by MKWE. Only original parts may be used for replacing parts. A safety test must
always be performed after parts have been replaced (visual inspection, functional test). This
helps to ensure the continued safety of SMARTBOW Eartags.
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3.7 Transport
The packaging of the Eartags protects the housing and in particular the thorn for drawing the
ear tag, from damage.
If you have to return Eartags to MKWE, they should be packed so that external influences
cannot cause damage to the board.
3.8 Batteries
In the SMARTBOW Eartag a Panasonic CR 2477 button cell battery is implemented, with
respect to which, the following safety guidelines have to be applied.
Cells must not be disassembled, opened or crushed.
Cells or batteries must not be exposed to heat or fire. Storage in direct sunlight must be
avoided. Keep cells and batteries clean and dry. Clean soiled connectors using a dry, clean
cloth.
Cells or batteries must not be short-circuited. Cells or batteries must not be stored in a box or in
a drawer where they can short-circuit each other, or where they can be short-circuited by other
conductive materials. Cells and batteries must not be removed from the original packaging until
they are ready to be used.
Cells and batteries must not be exposed to any mechanical shocks that are stronger than
permitted.
If a cell develops a leak, the fluid must not be allowed to come into contact with the skin or eyes.
If contact occurs, wash the affected area with plenty of water and seek medical aid.
Button batteries must be kept away from children. If a battery is swallowed consult a doctor
immediately.
Improperly replacing or charging cells or batteries that contain alkaline electrolytes (e.g. lithium
cells) can cause explosions. Replace cells or batteries only with the matching MKWE type (see
parts list) in order to ensure the safety of SMARTBOW Eartags.
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Cells and batteries must be recycled and kept separate from residual waste. Observe the
national regulations regarding waste disposal and recycling.
3.9 Magnetic fields
Please be aware that magnetic fields delete data media (diskettes, hard disks, USB flash drives,
digital cameras, check cards, credit cards, audio and video cassettes) and can affect or destroy
electronic and mechanical components, e.g. pacemaker monitors, compasses, counters, etc. In
any case keep a safety distance of about 1 meter.
Do not use the magnets in locations where they are exposed to high heat (> 80°C).
Magnetic fields of permanent magnets have, according to present knowledge, no measurable
positive or negative influence on people. A health risk due to the magnetic field of a permanent
magnet is unlikely but cannot be completely excluded. A health risk due to the magnetic field of
a permanent magnet is unlikely but cannot be completely excluded.
3.10 Waste disposal/Environmental protection
The SMARTBOW Eartag has a battery that must not be disposed of with unsorted municipal
waste, but must be collected separately. It may only be disposed of at a suitable collection point
or via MKWE.
Waste electrical and electronic equipment must not be disposed of with unsorted municipal
waste, but must be collected separately.
If products or their components are mechanically and/or thermally processed in a manner that
goes beyond their intended use, hazardous substances (heavy-metal dust such as lead,
beryllium, nickel) may be released. For this reason, the product may only be disassembled by
specially trained personnel. Improper disassembly may be hazardous to your health. The
national waste disposal regulations must be observed.
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3.11 Position of safety labels
3.11.1 Eartag applicator SMARTBOW
Figure 1: Safety labels Eartag applicator
3.11.2 Eartag scissors
1. Warning of a magnetic field
2. Risk of hand injury
Figure 2: Safety labels Eartag scissors
3.11.3 Eartag magnetic key
1. Risk of hand injury
1. Warning of a magnetic field
Figure 3: Safety labels Eartag magnetic key
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4 The SMARTBOW Eartag
4.1 General product information
The SMARTBOW Eartag is attached to the animal's ear by
using the applicator. Through radio signals the position of
Eartags is determined in the barn. The communication and
data exchange between the Eartags and the SMARTBOW
station operates via the SMARTBOW Wallpoints in the barn
Figure 4: SMARTBOW Eartag
or outdoor area
The SMARTBOW Eartag consists of the following components:
• Housing incl. electronics and battery contacts
• Panasonic CR 2477 button cell battery
• Battery cover with O-ring and thorn
• Female part
Figure 5: Eartag components
In the Eartag various components for monitoring the animals are integrated. Their values are
passed by radio in the 2,4 GHz ISM band via the SMARTBOW® Wallpoints to the
SMARTBOW® Station for evaluation:
• Radio chip
• Acceleration sensor (to detect patterns such as heat, rumination, etc.)
• Temperature sensor (for measuring the ambient temperature )
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The activation of Eartags is contactless via an internal reed contact.
Special attention was paid on the form of the housing, to avoid that the cow tears out the Eartag
in the stabling, at games or scratching. In addition, the Eartag was designed light, small and
compact. The housing of the SMARTBOW Eartags fulfils the protection class IP 68.
The SMARTBOW Eartag can be removed without damage by the SMARTBOW Eartag scissors
and reused for another animal. Only the female part, the battery cover with the thorn and if
necessary the battery has to be replaced. A replacement kit can be obtained from MKW
electronics GmbH.
4.2 Scope of supply
Figure 6: Scope of supply
The scope of supply includes the SMARTBOW Eartags, 5 pcs. SMARTBOW Eartag magnetic
keys and a user manual.
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4.3 Technical Data
Type
SMARTBOW Eartag V9.3
Power supply
Battery Panasonic CR2477,
1000mAh,exchangeable
Battery lifetime about 2 years1
Transmission frequency 1 - 1/3600Hz
Typical indoor range 300m, line of sight
Typical location accuracy 80% < 1m2
Location accuracy average
1,21m3
all measurements
Resolution 1cm
Measuring range acceleration
±2g
sensor
Operating temperature -20 to +60°C
Storage temperature 0 to 35°C
Dimensions
52 x 36 x 17mm
(l x w x h)
Weight 34,1g
Protection class IP68
Figure 7: Eartag labelling elements
Table 1: Technical Data SMARTBOW Eartag
1. Original manufacturer’s mark
2. Customised tag-ID
3. Mark of the activation point
4. FCC ID
5. IC ID
6. Data Matrix Code
1
Depending on the activity of the animal, the update rate and the environment
2
Conditions defined by MKW electronics GmbH
3
Conditions defined by MKW electronics GmbH
Page 18 of 37
4.4 Modification on the SMARTBOW Eartag
MKW electronics GmbH approves the change of thorns and batteries by the customer only by
using the intended original spare parts as listed in chapter 6.2 spare parts.
MKW electronics GmbH doesn’t approve any modifications on the products that are made by
unauthorized persons. Modifications can have negative effects on the quality and proper
function of the products of MKW electronics GmbH
.
4.5 General and special warranty conditions
4.5.1 General warranty conditions
These general warranty conditions apply only in connection with the general terms and
conditions of sale (GTC) of MKW electronics GmbH (in short MKWE) at the purchasing moment
of the Eartag. The current version of the GTC is visible on the homepage of MKWE
(http://www.mkwe.at).
The warranty always begins on the date of transfer of the SMARTBOW® Eartags bought from
MKWE or an authorized seller of MKWE and refers to any material or production damage, which
may occur while normal using. The warranty period is derived from the proof of purchase.
Please keep the original proof of purchase in a safe place. MKWE and its authorized service
partners reserve the right to refuse a warranty repair or a warranty confirmation if a proof cannot
be provided.
If you have to return a SMARTBOW Eartag please make sure that it is packed securely.
Please send us with the SMARTBOW Eartag a detailed description of the problem. In order to
assert your claims or before sending, please contact the MKWE Support.
The SMARTBOW Eartag always has to be sent completely, that means with all parts from the
scope of supply. An incomplete reception of shipment will delay the repair / exchange. MKWE
does not take over any liability for additionally sent materials, which do not belong to the original
scope of supply.
This warranty does not have any effect on your existing statutory warranty claims and is subject
to the laws of the country, in which the SMARTBOW Eartags were bought by the end customer
from the authorized distributer and is valid only in this country.
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4.5.2 Warranty coverage
In case of a fault in your SMARTBOW Eartag covered by this warranty, MKWE ensures the
repair or the replacement of the SMARTBOW Eartag. The decision whether to repair or replace
the Eartag will be made by MKWE. For this reason MKWE will decide if the sent SMARTBOW
Eartag will be replaced in the same quality and function.
We assume no guarantee for batteries and rechargeable batteries; the same applies for
expendable materials, which mean parts which must be replaced at regular intervals, such as
thorns.
If it turns out during the repair, that it is an error that is not covered by warranty, MKWE reserves
the right to charge a handling fee as well as the costs for the repair (material and labour) which
refers to an estimate.
4.5.3 Warranty exclusion
MKWE makes no guarantees for failure and damage caused by external influences (heat,
water, lightning, etc.), accidental damage, improper use, changes, alterations and extensions
made on the SMARTBOW Eartag, use of foreign parts, neglect, improper packaging, improper
storage or loss in returning the SMARTBOW Eartags.
This warranty is void if the defect in the SMARTBOW Eartags is caused by maintenance or
repair, which was performed by someone else than the MKWE or an authorized service partner.
The warranty also void if labels or serial numbers of the SMARTBOW Eartags or a component
of the SMARTBOW Eartags is changed or made illegible.
4.5.4 Support Hotline
Before returning the Eartag to MKWE we recommend to contact us via the support hotline or by
mail. You will receive further information on how you can make your claim under warranty.
The SMARTBOW support is available via support@smartbow.at or +43 (0) 7732 3711-175).
Page 20 of 37
5 Installation
5.1 Activating the SMARTBOW Eartag
When the SMARTBOW Eartag is delivered, it is in a power saving mode. It is activated via a
magnetic field that actuates an internal reed switch. To establish a reliable contact, it is
necessary to apply the magnetic field at the right point of the SMARTBOW Eartag.
Position of the activation
point is characterized by
Figure 8: Position of the SMARTBOW Eartag activation point
For a quick handling the necessary permanent
magnets are already incorporated in the
SMARTBOW Eartag applicator. The activation of
the SMARTBOW Eartags happens therefore
automatically as soon as the SMARTBOW
Eartag is placed into the SMARTBOW Eartag
applicator. The location of the SMARTBOW
Eartags makes no difference.
Figure 9: Automatic activation by the SMARTBOW Eartag applicator
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Please pay attention to the storage temperature
range of SMARTBOW Eartags as described in
chapter 4.2 Technical data. If however the
temperature of the SMARTBOW Eartags gets
below 0°C, we recommend to bring the
SMARTBOW Eartags to room temperature
before activating it.
In case of successful activation the interior LED
Figure 10: Visual feedback when activated
Figure 11: Visual feedback when activating
flashes 3 times at intervals of 1s. You can control
this via the transparent viewing window arranged
on the back of the SMARTBOW Eartag.
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5.2 Mounting the SMARTBOW Eartag
Figure 12: Mounting instruction SMARTBOW Eartag
Page 23 of 37
Risk of cutting with the SMARTBOW Eartag applicator by
uncontrolled movement of the animals. Always be alert to sudden
movements of the animal. Fasten the animals whenever possible
in the stabling.
Always use the correct Eartag applicator to be sure that the
sensors may not be damaged and the Eartag is placed safely.
Only put the Eartag in one ear of the animal.
5.3 Removing the SMARTBOW Eartag
Figure 13: Instruction for removing the SMARTBOW Eartag
Risk of cutting with the SMARTBOW Eartag scissors by
uncontrolled movement of the animals. Always be alert to sudden
movements of the animal. Fasten the animals whenever possible
in the stabling.
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5.4 Instruction for replacing the thorn and the battery
Figure 14: Instruction for replacing the thorn and the battery
Page 25 of 37
Clean the SMARTBOW Eartag before changing the battery to
prevent a penetration of dirt into the interior of the SMARTBOW
Eartag.
Please use the right key for opening the SMARTBOW Eartag to
make sure that they are not disturbed.
Keep batteries away from children. If a battery is swallowed
consult a doctor immediately.
6 Equipment, spare parts
6.1 Equipment
6.1.1 SMARTBOW Eartag key without magnet
Use the SMARTBOW Eartag key without magnet to change the
thorn or battery.
Figure 15: SMARTBOW Eartag key without magnet
6.1.2 SMARTBOW Eartag key with magnet
In addition the SMARTBOW Eartag key is also available with a
magnet. This can also be used for activating the SMARTBOW
Eartag. Note: The end face attached metal plate is used to the
magnetic shielding and must be removed before use.
Figure 16: SMARTBOW Eartag key with magnet
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6.1.3 SMARTBOW Eartag applicator
Figure 17: SMARTBOW Eartag applicator
Risk of trapping by the automatic spin back of the SMARTBOW
Eartag slot.
Use the Eartag applicator SMARTBOW for
mounting the Eartag on the animal. The thorn of
the Eartags penetrates the animal’s ear and snaps
into the female part. In this forward movement, a
spring is stretched, which provides a quick
withdrawal of the Eartag slot after engaging the
Eartag. Therefore a quick disengagement of the
Eartag applicator from the ear of the animal is
possible.
6.1.4 Eartag scissors
Figure 18: SMARTBOW Eartag scissors
Use the Eartag scissors to remove the
Eartag from the animal.
Risk of cutting with the SMARTBOW Eartag scissors by
uncontrolled movement of the animals. Always be alert to sudden
movements of the animal. Fasten the animals whenever possible
in the stabling.
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6.2 Spare parts
Amount
Amount
6.2.1 Thorn exchange set
Figure 19: Thorn exchange set
Pos.-
Term
200303
200309
Nr.:
standard
large
1 counterpart D46 green 20 100
2 thorn thick 34mm 20 100
3 Eartag key without magnet 2 10
Table 2: Components thorn exchange set
6.2.2 Battery exchange set
Figure 20: Battery exchange set
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Pos.-
Amount
Amount
Part
-No.:
Term
Term
200203
200209
Nr.:
standard
large
1 counterparts D46 green 20 100
2 thorn thick 34mm 20 100
3 Eartag key without magnet 2 10
4 Button battery Panasonic CR2477 20 100
Table 3: Components battery exchange kit
Note: Only use replacement batteries of manufacturer Panasonic type CR2477
6.3 List of available equipment
900021 Eartag key with magnet
900027 Eartag key without magnet
200021 Eartag scissors
200023 Eartag applicator SMARTBOW
200303 Thorn exchange kit standard D46 green 20 pieces
200309 Thorn exchange kit large D46 green 100 pieces
200203 Battery exchange kit standard D46 green 20 pieces
200209 Battery exchange kit large D46 green 100 pieces
Table 4: Available spare parts and equipment
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7 Transport and storage
7.1 Transport
Always use the original packaging for transporting the SMARTBOW Eartag to avoid scratching
the surface and unintended activation of the Eartag.
7.2 Storage
Store the Eartag in dry, cool, clean surroundings and avoid direct sunlight. Please note the
storage temperature range as in chapter 4.3 Technical Data.
Store the Eartag not right next to strong magnetic fields such as the SMARTBOW Eartag key
with magnet or other magnetic fields. Avoid long-term storage in or close to the SMARTBOW
Eartag applicator. The Eartag gets activated by magnetic fields, which leads to a significant
reduction in battery life.
Do not store already used Eartags open (without thorn). The penetration of dust and moisture
may have a functional impairment or failure of the Eartag result.
Page 30 of 37
7.3 Cleaning
Problem
Reason
Solution
Clean the SMARTBOW Eartag just closed!
Heavy soiling of the housing can be removed mechanically with a spatula. Avoid the use of
sharp tools. Clean the housing with a damp cloth and mild cleaning agent. Do not use any
abrasives or solvents such as alcohol, acetone, nitro thinner.
8 Trouble Shooting
This chapter contains a list of faults and solutions.
SMARTBOW Eartag does
not flash when it is inserted
battery is discharged insert new battery
(see chapter 5.4)
into the SMARTBOW Eartag
applicator
battery is inserted incorrectly insert the battery with the
correct polarity (see chapter
5.4)
no battery inserted insert the battery with the
correct polarity ((see chapter
5.4)
battery contacts are dirty or
foreign object between battery
and battery contact
soiled transparent viewing
window
clean the battery
compartment and battery
contacts
clean transparent viewing
window on the SMARTBOW
Eartag (see chapter 7.3
cleaning)
magnet in the SMARTBOW
Eartag applicator broken or
missing
try to activate the
SMARTBOW Eartag before
placing it in the applicator
with the SMARTBOW Eartag
key with magnet. Hold the
magnet to the activation
point. (see 5.1)
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faulty SMARTBOW Eartag please contact the service
hotline +43 (0) 7731 3711 -
165
SMARTBOW Eartag does
not appear in the
SMARTBOW Client Software
SMARTBOW
activated
Eartag not
to activate the SMARTBOW
Eartag hold the SMARTBOW
Eartag key with magnet on
the activation point.
faulty SMARTBOW Eartag please contact the service
hotline +43 (0) 7731 3711 -
165
increased losses of
SMARTBOW Eartags
inconvenient geometries in the
stabling
reduce critical points (e.g.:
sharp edges, Y-shaped
geometries) in the accessible
areas of the animals in the
barn
Table 5: Troubleshooting
9 Waste
Please do your part to protect the environment by disposing used Eartags environmentally
friendly under European WEEE Directive 2002/96/EG (directive on electrical and electronic
equipment), the Battery Directive (2006/66/EG) and/or national laws. Improper disposal of
electronic products could have a negative impact on the environment and human health due to
potentially hazardous substances.
The package contains the following materials:
• corrugated cardboard/cardboard
• films/flat bags of polyethylene
• adhesive tape of PVC
Keep packaging materials away from children - can cause suffocation!
Bring the packaging to an official collection point.
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Batteries are hazardous waste. In the European Union (EU) this label
indicates that the batteries in this product should be collected separately
and not be disposed of with household waste. For a proper battery
disposal appropriate containers are available in the shops which sell
batteries and communal collection points.
This label is used in the European Union (EU) as an indicator that this
product still contains valuable materials and must be supplied separately
from unsorted urban waste. For this purpose, please remove the battery.
Make sure that the worn out Eartags are not damaged before or while
returning them.
MKW electronics GmbH is focused on sustainability and takes over all duties of the return and
disposal for EU manufacturers. Please contact your MKW electronics service center to dispose
of the product environmentally friendly. A separate collection and proper recycling of the
electronic waste helps to use natural resources carefully. Your cooperation in the correct
disposal of this product enables the effective use of natural resources.
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10 Support
For support and customer service please do not hesitate to contact our SMARTBOW team.
MKW electronics GmbH T +43 (0) 7732 3711-175
Jutogasse 3 F +43 (0) 7732 3711-35
4675 Weibern, AUSTRIA support@smartbow.at
www.smartbow.at
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11 Lists
11.1 List of figures
Figure 1: Safety labels Eartag applicator................................................................................... 15
Figure 2: Safety labels Eartag scissors ..................................................................................... 15
Figure 3: Safety labels Eartag magnetic key ............................................................................. 15
Figure 4: SMARTBOW Eartag .................................................................................................. 16
Figure 5: Eartag components .................................................................................................... 16
Figure 6: Scope of supply ......................................................................................................... 17
Figure 7: Eartag labelling elements ........................................................................................... 18
Figure 8: Position of the SMARTBOW Eartag activation point .................................................. 21
Figure 9: Automatic activation by the SMARTBOW Eartag applicator ....................................... 21
Figure 10: Visual feedback when activated ............................................................................... 22
Figure 11: Visual feedback when activating .............................................................................. 22
Figure 12: Mounting instruction SMARTBOW Eartag ................................................................ 23
Figure 13: Instruction for removing the SMARTBOW Eartag ..................................................... 24
Figure 14: Instruction for replacing the thorn and the battery .................................................... 25
Figure 15: SMARTBOW Eartag key without magnet ................................................................. 26
Figure 16: SMARTBOW Eartag key with magnet ...................................................................... 26
Figure 17: SMARTBOW Eartag applicator ................................................................................ 27
Figure 18: SMARTBOW Eartag scissors................................................................................... 27
Figure 19: Thorn exchange set ................................................................................................. 28
Figure 20: Battery exchange set ............................................................................................... 28
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11.2 List of tables
Table 1: Technical Data SMARTBOW Eartag ........................................................................... 18
Table 2: Components thorn exchange set ................................................................................. 28
Table 3: Components battery exchange kit ............................................................................... 29
Table 4: Available spare parts and equipment .......................................................................... 29
Table 5: Troubleshooting .......................................................................................................... 32
12 GLOSSAR
SMARTBOW Wallpoint Receiver which is used for forwarding Data and calculation of
position
SMARTBOW Station Local server at the farm for data analysis
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13 List of includes amendments
Date
Version
Remark
01.11.2014 1 Original
10.02.2015 2 Label changed
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