SMART Board SBID-7075, SBID-7275 User Manual

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SMARTBoard® 7000 series

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interactive displays

USER’S GUIDE

FOR INTERACTIVE DISPLAYS (SBID-7075) AND

INTERACTIVE DISPLAYS WITH iQ (SBID-7275)

Licenses

The ter ms HDMI and HDMI Hig h-Definition Multimedia Interface, and the HD MI log o are trade marks or r eg ister ed trademarks o f HDMI Licensi ng LLC in the United States and other co untries .

The Bluetoo th wo rd mark i s owne d by the Bl uetooth SIG, Inc. and any use of such marks b y SMARTT echnolog ie sULC is under lice nse.

Trademark n ot ice

SMARTBoard , SMARTNo tebo ok, S MARTInk, S MARTamp, S MART lab, S MARTkapp, SMARTkapp iQ, HyP rTo uch, P enID, s marttech, the SMART lo go and all SMART taglines ar e trade marks or reg iste red trade marks of SMARTTe chnolog ies ULC in the U. S. and/or o ther countries . Micros oft, Windows and Internet Exp lor er are e ither r eg ister ed trademarks o r trade marks of Micros oft Corpo ration in the U nited S tates and/or other co untrie s. App le, Mac, OSX, i Phone, iP ad, iPo d touch, AirPlay and Safari are trade marks of Apple Inc., re gi stere d i n the U. S. and other c ountries. G oo gle , Go og le Cast, Go ogleD rive , Go og le P lay, Android , Chrome, Chromeb ook and Chromecast are trademarks o f G oo gle Inc. Adob e, Acr ob at, Re ade r, Flash and Flash Pl ayer are e ither re gis tere d trade marks or trad emarks of Ado be Syste ms Incorpo rated in the U .S. and/or other co untrie s. AirP arro t i s a trademark of S quirr els LLC r eg ister ed in the United States and other co untries . All o ther third-party pr oduct and company names may be trad emarks of their r es pe ctive o wners .

Copyrigh t no tice

© 2 017SMARTT echnolog ie sULC. All ri ghts re ser ved . No part of this p ublication may b e r eprod uced, transmitted, transcri bed, stor ed in a retri eval sy stem or translated into any language i n any form by any means without the pri or w ritten consent of SMARTTe chnolog ies ULC. Information in this manual is subje ct to change without notice and do es not rep re se nt a commitment o n the p art of SMART.

This p rod uct and/or use thereo f is co ver ed by o ne or more o f the follow ing U.S . patents:

www.smarttech.com/patents

08/2017

smar ttech.com/kb/171163

Important information

NOTE

Refer to the installation and maintenance guide for important information about installing and

maintaining the display (see More information on page8).

WARNING

l Do not open or disassemble the display. You risk electrical shock from the high voltage

inside the casing. Opening the casing also voids the warranty.

l Do not stand (or allow children to stand) on a chair to touch the surface of the display.

l To reduce the risk of fire or electric shock, do not expose the display to rain or moisture.

l Do not insert objects inside the cabinet ventilation holes, because they could touch

dangerous voltage points and cause electric shock, fire or product damage which may not

be covered by the warranty.

l Do not place heavy objects on the power cable. Damage to the cable could cause shock,

fire or product damage which may not be covered by the warranty.

l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass

fragments with care when disposing of them.

l Disconnect all of the display’s power cables from the wall outlet and seek assistance from

qualified service personnel if any of the following occur:

The power cable or plug is damaged

Liquid is spilled into the display

Objects fall into the display

The display is dropped

Structural damage, such as cracking, occurs

The display behaves unexpectedly when you follow operating instructions

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IMPORTANT INFORMATION

Federal Communication Commission interference statement

This device complies with Par t 15 of the FCC Rules.Operation is subject to the following two conditions:

1. This device may not cause harmful interfer ence, and

2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE

This equipment has been tested a nd found to comply with the limits for a Class A digital device,pursuant to part 15 of the FCC Rules. These limits a re designed to provide reasonable protection against harmful interference when the equipment is operated in a commer cial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installedand used in accordance with the instruction manual, ma y cause har mful interference to r adio communications. Operation of this equipment in a residential area is likely to cause har mful interference in which case the user will be required to correct the interference at his own expense.

CAUTION

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Radiation exposure statement – model SBID-7075

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This transm itter must not be co-located or operated in conjunction with any other antenna or transmitter.

Innovation, Science and Economic Development Canada statement

This device complies with RSS-247of the Innovation, Science and Economic Development Canada Rules.Operation is subject to the following two conditions:

1. This device may not cause harmful interfer ence, and

2. this device must accept any interference received, including interference that may cause undesired operation.

Radiation exposure statement – model SBID-7075

This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This transm itter must not be co-located or operated in conjunction with any other antenna or transmitter.

Cet appareil est conforme à la nor me ISED CNR-247 pour les appareils r adio agréés. Son fonctionnement est soumis aux deux conditions suivantes:

1. le dispositif ne doit pas produire de brouillage préjudiciable,et

2. ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.

Déclaration d’exposition aux radiations – model SBID-7075

Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement doit êtr e installé et utilisé avec un minimum de 20 cm de distance entr e la source de ra yonnement et votre corps. Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une a utre antenne ou émetteur.

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IMPORTANT INFORMATION

EU declaration of conformity: Interactive Display SBID-7075

Hereby, SMART Technologies ULC declares that the radio equipment type Interactive Display SBI D-7075and the interactive pen, SBID-7000 -PEN, are in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is availableat the following Internet address: smarttech.com/compliance

WARNING

This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may cause radio interference.

Radio frequency band and maximum power level:

Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm)

2402–2483.5 5.0

EU declaration of conformity: AM40

Hereby, SMART Technologies ULC declares that the radio equipment type OPS, AM40 is in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is availableat the following internet address: smarttech.com/compliance

The frequency band and the maximum transmitted power in EU are listedbelow:

Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm)

2400–2483.5 19

5150–5350 16

5470–5725 16

Restrictions in

AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MT/NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR. 5150MHz5350MHz is for indoor use only.

CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION

This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.

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Important information i

Federal Communication Commission interference statement ii

Innovation, Science and Economic Development Canada statement ii

EU declaration of conformity: Interactive Display SBID-7075 iii

EU declaration of conformity: AM40 iii

Chapter 1: Welcome 1

About this guide 1

About the display 1

Components 3

About this guide

This guide explains how to use a SMARTBoard 7000 series interactive display.

This guide is intended for individuals who use displays in their organizations. Other documentation

and resources are available for those who install and maintain displays (see More information on

page8).

About the display

The SMARTBoard 7000 series interactive display is the hub of your classroom. iQ technology

connects devices, lesson content and pedagogically relevant software to create a cohesive

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CHAPTER 1

WELCOME

educational experience. PC-free embedded computing provides one-touch access to a diverse

suite of SMART applications—Notebook lessons, amp workspaces, lab gamification activities and

whiteboard—and collaborative tools, such as wireless screen sharing and a web browser. There’s

no need for wires, cables or manual software and firmware updates.

Features

The display includes the following features:

Feature Description

iQ technology The display’s iQ appliance connects devices, lesson content and

pedagogically relevant software to create a cohesive educational experience.

Touch support You can do everything on the display that you can do at your

computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface.

You can use an array of gestures within applications, including panning, scaling, rotating and zooming in and out.

The display’s support for up to 10 simultaneous touch, writing and erase points enables you and other users to interact with objects on the screen at the same time.

Writing and drawing support

Audio support The display includes integrated speakers for presenting audio from

You can write over applications in digital ink using one of the supplied pens, and then erase the digital ink using your palm, the eraser or the erasers on the pens.

Up to four users can write or draw digital ink on the screen at the same time. Each pen writes and draws in its own color. The PenID™ feature enables you to assign different ink appearances to each pen.

connected input sources.

Models

The following models of SMARTBoard 7000 series interactive display are available:

Model Description

SBID-7075 SMARTBoard 7075 interactive display

SBID-7275 SMARTBoard 7075 interactive display with iQ

Refer to the specifications for detailed technical information for this model, including product

dimensions and weights (see More information on page8).

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CHAPTER 1

WELCOME

Components

The display consists of the following components:

No. Name More information

Pictured

1 Screen Page4

2 Presence detection sensor (×2) Page7

3 Home button Page4

4 Eraser Page5

5 Pen (×4) Page4

6 Convenience panel Page6

7 iQ appliance Page4

8 Connector panel Page9

Not pictured

9 AC power inlet, outlet and switch

10 RS-232 connectors

11 Speakers Page7

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CHAPTER 1

WELCOME

iQ appliance

The iQ appliance is installed in the accessory slot on the back of the SBID-7275 model. Take

advantage of iQ technology and access SMART education software and other applications.

Screen

The following are the dimensions and aspect ratio for the display:

Models Diagonal Width Height Aspect ratio

SBID-7075

SBID-7275

The display’s HyPrTouch™ (HybridPrecisionTouch) technology enables you to interact with

objects on the screen and write and draw in digital ink.

75" (190.5 cm) 65" (165.2 cm) 38 5/8" (93 cm) 16:9

Home button

Tap the Home button to open the launcher. From the launcher, you can open the iQ appliance’s

apps as well as the settings.

For more information, see Using the launcher on page16.

Pens

The display comes with black, red, blue and green pens. Each pen has

an attached eraser and an indicator light.

The display’s bottom frame includes magnetic holders for the pens.

Removing a pen from its holder activates it, and you can use the pen to

draw or erase digital ink. Replace the pen when you’re done using it to

charge it.

When you first turn on the display or pick up a pen from the magnetic holder, the pen’s light turns

on to indicate the pen’s status:

Light Pen status Action

Solid green The pen is charging slowly

and can be used for at least two hours.

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Pick up the pen and use it to write on the display. Return the pen to the magnetic holder when you’re done.

CHAPTER 1

WELCOME

Light Pen status Action

Solid amber The pen is charging quickly

and can be used for less

Use the pen for up to two hours. Return the pen to the magnetic holder when done.

than two hours.

NOTE

It is normal for pens to be warm to the touch when charging quickly.

Solid red The pen needs to be

charged within 30 minutes.

Flashing red The pen needs to be

charged within 10 minutes.

Flashing green or amber (while the

The pen’s firmware is updating.

Finish using the pen and return it to the magnetic holder when done.

Return the pen to the magnetic holder as soon as possible.

Wait for the light to stop flashing. This indicates

the pen’s firmware has completed updating. pen is in the magnetic holder)

CAUTION

When you return a pen to the magnetic holder, make sure it’s centered in its holder to keep it

from falling and being damaged. The pen’s light turns on to indicate that it’s properly positioned

in the holder.

Eraser

In addition to the pens, the display includes an eraser, which you can use

when you want to erase a large area on the screen.

The display’s bottom frame includes a magnetic holder for the eraser.

Replace the eraser when you’re done with it.

CAUTION

When you return the eraser to the magnetic holder, make sure it’s centered in its holder to keep

it from falling and being damaged.

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CHAPTER 1

WELCOME

Convenience panel

The convenience panel contains buttons for turning the display on and off and controlling the

volume. It also includes connectors for USB peripherals and a computer or other input source.

No. Name Procedure

1 Power

Press to enter or exit Standby mode.

Press and hold for four seconds to turn off the display.

Press and hold for 10 seconds to reset the display.

2 Volume increase Press to increase the volume.

3 Volume decrease Press to decrease the volume.

Freeze

5 USB Type A

connector (×2)

6 HDMI 2 input

connectors

Press to freeze and unfreeze the screen (see page13).

Connect USB drives and other devices that you want to use with the iQ appliance or a connected computer.

Connect a computer or other input source to use with the display (see page10).

NOTE

The Power button indicates the display’s status:

Power button Display status

Off Not receiving power

Amber Standby mode

White Normal operating mode

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CHAPTER 1

WELCOME

Presence detection sensors

The display has two presence detection

sensors on its top frame that can detect

people up to 16' (5 m) away when the

display is in Standby mode.

When the sensors detect people in the

room, the display is ready to turn on. To

turn on the display, press the Power

button or pick up a pen or eraser.

If the room is empty for a specified

period, the display returns to Standby

mode.

Internal speakers

The display includes two 10 W integrated speakers. You can also connect external speakers.

More information

In addition to this guide, SMART provides the following documents for the display:

Document Link

Quick reference smarttech.com/kb/171162

Installation instructions smarttech.com/kb/171160

Installation and maintenance guide smarttech.com/kb/171164

SBID-7075 specifications smarttech.com/kb/171131

SBID-7275 specifications smarttech.com/kb/171133

Comparison smarttech.com/kb/171161

These documents are available in the Support section of the SMART website

(smarttech.com/support). Scan the QR code on the cover of this guide to view the SMARTBoard

7000 series interactive display with iQ pages in the Support section.

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Chapter 2

Waking up the display and putting it back to sleep 9

Using apps on the iQ appliance 10

Using SMARTLearningSuite on connected computers 10

Interacting with content 11

Writing, drawing and erasing 12

Adjusting audio 13

Freezing the screen 13

This chapter explains how to wake the display when it’s asleep, how to view connected

computers’ input and how to interact with the display.

Waking up the display and putting it back to sleep

The display’s presence detection sensor can detect people up to 16' (5 m) away when the display

is sleeping. When the sensor detects people, the display enters Ready mode and is ready to

wake. To wake the display, do one of the following:

Press the Power button on the convenience panel.

l Pick up a pen or the eraser.

The display returns to a partial sleeping state when one of the following occurs:

l The sensor doesn’t detect people in the room for 60 minutes.

You press the Power button on the convenience panel.

The display remains in this partial sleeping state until all pens are fully charged. The display enters

a full sleeping state after all pens are fully charged.

For information on how to turn off the display, see SMARTBoard 7000 series interactive displays

installation and maintenance guide (smarttech.com/kb/171164).

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CHAPTER 2

GETTING STARTED WITH THE DISPLAY

Using apps on the iQ appliance

You can use the apps on the iQ appliance to complete many of the same tasks you can complete

on a computer (see Chapter 3: Using apps on the display on page15).

Using SMARTLearningSuite on connected computers

In addition to the iQ appliance, the display comes with a license of SMARTLearning Suite, which

you or your organization’s system administrators can install on computers that you connect to the

display. SMARTLearning Suite includes the following software:

Software Description

SMARTNotebook® collaborative learning software

SMART Product Drivers Enables connected computers to detect input from the display

SMARTInk® Enables you to write and draw in digital ink over applications, files,

You can connect computers with SMARTLearning Suite to the display and then view the

computers’ input on the display.

Enables you to create .notebook files that include graphics, text, tables, lines, shapes, animations and more

folders, websites and any other open window on connected computers

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CHAPTER 2

GETTING STARTED WITH THE DISPLAY

NOTES

l To interact with content, connect a USB cable to the appropriate USB Type-B receptacle on

the connector panel or convenience panel (as shown in the above diagrams).

l Your organization’s installers might have connected cables to the connector panel or the

convenience panel and run the cables behind a wall or under the floor to a desk or table

where you can place your computer.

To view a connected computer’s input

Use the Input app (see Using Input on page28).

Interacting with content

By touching the display’s surface, you can do everything on the display that you can do at your

computer. You can also use an array of gestures within applications.

NOTE

Not all gestures work in all applications. Refer to an application’s documentation to learn which

gestures it supports.

Pan (one finger) Pan (two fingers) / scroll

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CHAPTER 2

GETTING STARTED WITH THE DISPLAY

Pinch to zoom in / scale (enlarge) Pinch to zoom out / scale (reduce)

Rotate Flick

Writing, drawing and erasing

The display includes black, red, blue and green pens, which you can use to write or draw in digital

ink. You can erase digital ink using the eraser ends of the pens, the eraser or gestures.

NOTES

l Each pen has a light that turns on to indicate the pen’s status.

For more information, see Pens on page4.

l If you’re viewing a connected computer’s input, SMARTInk enables you to write or draw in

digital ink over applications, files, folders, websites and any other open window on the

computer.

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CHAPTER 2

GETTING STARTED WITH THE DISPLAY

To write or draw in digital ink

1. Pick up one of the display’s pens.

2. Use the pen to write or draw in digital ink.

NOTE

The PenID feature enables you to use the pens at the same time and customize their colors

and other settings independently.

To erase digital ink

Move a pen’s eraser over the digital ink you want to erase.

Move the eraser over the digital ink you want to erase.

Move your fist or palm over the digital ink you want to erase.

Adjusting audio

If you’re presenting content with sound, you can use the buttons on the convenience panel to

increase and decrease the volume (see Convenience panel on page6).

Freezing the screen

You can temporarily freeze the screen by pressing the Freeze button on the convenience panel

(see Convenience panel on page6). This is particularly useful when you want to pause a video, an

animation or other moving content.

NOTE

Freezing the screen does not pause any applications running on the connected computer. It

simply freezes the display of those applications.

To unfreeze the screen, press the Freeze button again.

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Chapter 3

Using the launcher 16

Opening and closing the launcher 16

Adding or removing apps from the launcher 17

Using the Whiteboard 17

Opening the Whiteboard 17

Whiteboard tools and controls 17

Writing and erasing notes on the Whiteboard 18

Using the Whiteboard Library 19

Using SMARTNotebook Player 20

Opening a SMARTNotebook file in SMARTNotebook Player 21

Using SMARTNotebook Player on the display 22

Frequently asked questions about SMARTNotebook Player on the display 24

Installing SMARTNotebook Player on your mobile device 25

Connecting SMARTNotebook Player to the display 25

Using SMARTNotebook Player on your mobile device 26

Frequently asked questions about SMARTNotebook Player 26

Using Activities 27

Opening Activities 27

Using Activities 27

Using Workspaces 27

Opening Workspaces 27

Using Workspaces 27

Using Browser 28

Opening Browser 28

Using Browser 28

Using Input 28

Showing content on the display 28

Downloading SMART software 29

Stop showing content on the display 29

Using Screen Share 29

Sharing content from the Chrome browser to the display 30

Sharing content from your Windows computer to the display 31

Sharing content from your Apple product to the display 32

Sharing content from your Android mobile device 33

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CHAPTER 3

USING APPS ON THE DISPLAY

Stop sharing content 35

Confirming the display and mobile device or computer are connected to the same network35

Using the Clean Up button 36

The display includes the following apps:

l Whiteboard

l SMARTNotebook® Player

l Activities

l Workspaces

l Browser

l Input

l Screen Share

You can access these apps and the display’s settings from the launcher. After you’ve finished using

the display, you can clean up the display for the next user.

Using the launcher

The launcher contains all your apps and settings.

Opening and closing the launcher

To open the launcher

Tap the Home button on the screen.

The launcher appears.

To close the launcher

Select an app, tap the Home button , or tap anywhere on the screen.

The launcher closes.

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CHAPTER 3

USING APPS ON THE DISPLAY

Adding or removing apps from the launcher

To add or remove apps from the launcher

Tap the Home button on the screen.

Tap Settings .

The Settings window appears.

3. Select Launcher.

4. Select an app’s check box to add it to the launcher.

Clear an app’s check box to remove it from the launcher.

5. To exit the Settings window, open the launcher and select an app.

Using the Whiteboard

You can view and erase notes, continue a Whiteboard session from the Library and

share your Whiteboard using the SMARTkapp® app.

Opening the Whiteboard

To open the Whiteboard

1. Open the launcher.

Tap Whiteboard .

Whiteboard tools and controls

The Whiteboard has several tools and controls for accessing and managing Whiteboard sessions.

Tool Icon Description

Back Tap the button to return to the previous screen.

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CHAPTER 3

USING APPS ON THE DISPLAY

Tool Icon Description

Connect Use the SMARTkapp app to connect your mobile device to your

display.

See Connecting and disconnecting the app on page51 for more information.

NOTE

If the QR code is not visible, the SMARTkapp app won’t be able to connect to the display and your mobile device won’t be able to save snapshots of the display in the app.

See the SMARTBoard 7000 series interactive displays installation and maintenance guide (smarttech.com/kb/171164) for more information.

Device The display is connected to a mobiledevice.

Capture Tap the button to save snapshots of the whiteboard to your mobile

device.

New page Erases the whiteboard after saving all notes to the Library.

See Starting a new Whiteboard on the facing page for more information.

Whiteboard Library

Tap the button to save your Whiteboard sessions.

See Using the Whiteboard Library on the facing page for more information.

Writing and erasing notes on the Whiteboard

You can write and erase notes on the display just like you do on a traditional dry-erase board. For

more information, see Writing, drawing and erasing on page12.

TIP

Use your finger to pan the whiteboard left or right to access more whiteboard space.

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CHAPTER 3

USING APPS ON THE DISPLAY

Using Panoramic View

Panoramic View provides an overview of the entire Whiteboard. Panoramic View is visible only on

the display. Use Panoramic View to quickly view a different part of the Whiteboard.

To show Panoramic View

Touch the Whiteboard near the bottom of the screen.

Panoramic View appears.

To quickly view content using Panoramic View

1. Use your finger to move Panoramic View left or right to view the entire writing surface.

2. Tap the area you’d like to present.

The display shows the area you selected.

To hide Panoramic View

Panoramic View disappears after five seconds.

Starting a new Whiteboard

To start a new whiteboard

Tap the New Whiteboard icon.

Your notes are saved in the Whiteboard Library.

To continue a saved whiteboard session, see Continuing a session from the Whiteboard Library on

the next page.

Using the Whiteboard Library

The Whiteboard Library stores the Whiteboard sessions on the iQ appliance. You can open the

Library and continue a saved session on the display. Saved Whiteboard sessions are organized by

date.

Some displays have the Library disabled. The Library must be enabled before you can save or

continue a session.

See Enabling the Whiteboard Library for your SMARTBoard 7000 with iQ settings in the

SMARTBoard 7000 series interactive displays installation and maintenance guide

(smarttech.com/kb/171164).

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CHAPTER 3

USING APPS ON THE DISPLAY

Continuing a session from the Whiteboard Library

You can easily continue from where you left off in a previous Whiteboard session.

To continue a session from the Whiteboard Library

Tap the Whiteboard Library icon .

2. Select the session you want to continue.

Setting how long the Whiteboard Library stores sessions

By default, the display stores sessions for one month.

To change how long the Whiteboard Library stores sessions, see the SMARTBoard 7000 series

interactive displays installation and maintenance guide (smarttech.com/kb/171164).

Deleting a session from the Whiteboard Library

To delete a session from the Whiteboard Library

Tap the Whiteboard Library icon .

2. Select a session by tapping the session’s check box.

Tap Select All to select all sessions.

3. Tap Trash to delete the selected sessions.

Using SMARTNotebook Player

Teachers can use SMARTNotebook Player on the display to open, view and interact

with downloaded or assigned SMARTNotebook content. Player makes it easy to

present files and play SMART lab activities on the SMARTBoard 7000 series

interactive display with iQ.

Teachers can also download SMARTNotebook Player for mobile devices to share

SMARTNotebook files to the board and interact with the content from anywhere in the classroom.

Provide any feedback about SMARTNotebook Player to SMART at smarttech.uservoice.com.

NOTE

Currently, Notebook Player is available only for iPhone.

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CHAPTER 3

USING APPS ON THE DISPLAY

Opening a SMARTNotebook file in SMARTNotebook Player

See the methods below to open a SMARTNotebook file on the display.

Opening SMARTNotebook files on a USBdrive

1. Copy the SMARTNotebook files to the USBdrive.

2. Insert the USB drive into the display.

3. Open the launcher.

Tap Player .

SMARTNotebook Player Library shows all the .notebook files on the USB drive. The first page

of each file also appears.

5. Tap the file you want to open.

6. If the file is a SMART lab activity, you can play the activity.

Move between pages and documents by selecting the Page sorter or Notebook

Player Library buttons at the bottom of the screen.

Opening SMARTNotebook files using Share To Board

NOTE

Share to Board requires SMARTNotebook 17 software or later.

You can share SMARTNotebook files to the display from your computer. Then, download

SMARTNotebook Player to interact with the content from anywhere in the classroom.

1. Open the launcher.

Tap Player .

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Tap the Share button.

A four-digit code appears. You’ll need this code later in this procedure.

4. On a computer, open the SMARTNotebook file you want to share and select File > Share.

5. Click Share with a SMARTBoard.

6. Enter the four-digit code that appeared on the display.

NOTE

This step is required only when connecting to the display for the first time.

7. Select the display you want to share the file to and click Share Now.

The SMARTNotebook file appears in SMARTNotebook Player Library and in the mobile app.

8. Tap the SMARTNotebook file thumbnail to open it.

Opening SMARTNotebook files using Print to Board

SMART Notebook Document Writer's new Print to Board feature allows you to convert a document

from any Windows application into a SMARTNotebook file that can be viewed on the display.

See SMARTNotebook 17 collaborative learning software user’s guide (smarttech.com/kb/171185)

for more information.

Using SMARTNotebook Player on the display

To use Notebook Player

1. Open the launcher.

Tap Player .

3. Open a SMARTNotebook file. See Opening a SMARTNotebook file in SMARTNotebook

Player on the previous page.

4. Tap the file to open.

If the file contains a SMART lab activity, you can play the activity.

5. Use the Notebook Player tools and controls to interact with the file.

Starting SMARTlab activities on the display

NOTES

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l Notebook Player supports activities that require mobile devices, such as Monster Quiz or

Shout It Out!

l To end a lab activity, use the navigation buttons to move forward or backward in the file.

l To edit or configure lab activities, open them in SMARTNotebook software.

l For more information about SMARTlab activities, see SMARTNotebook 17 collaborative

learning software user’s guide (smarttech.com/kb/171185) for more information.

To start a SMARTlab activity

1. Open the launcher.

Tap Player .

3. Open a SMARTNotebook file. See Opening a SMARTNotebook file in SMARTNotebook

Player on page21.

4. Navigate to the page that has a SMARTlab activity.

5. Tap the transparent Start button, and then start the activity.

Depending on the activity, you may need to start the activity as well.

6. After starting the activity, an activity code appears that students can use to join the activity on

classlab.com or from their SMART lab app.

Using the instant Shout It Out! activity on the display

Students use Shout It Out! to create and contribute text and images to SMART lab activities using

the web browser on their mobile devices, and teachers can easily curate the content. Use Shout It

Out! as a brainstorming activity for generating ideas.

To start a Shout It Out! activity

1. Open the launcher.

Tap Player .

3. In Board Files, tap Instant SIO.

4. Tap Start.

For more information, see Creating and adding a Shout It Out! activity in SMARTNotebook 17

collaborative learning software user’s guide (smarttech.com/kb/171185)

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About SMARTNotebook Player tools

Notebook Player provides several tools for accessing and managing SMARTNotebook files.

Tool Icon Description

Back Tap the button to return to the previous screen.

Share Tap the icon to connect the mobile app to the display.

Search Search for a SMARTNotebook file.

Ink Menu Pick up a pen and tap the icon to select pen type, color, line

thickness, and to create custom pens. Use the pens to annotate files or to write in digital ink on your documents and activities.

Marquee Select tool

Tap the icon to create a rectangular selection tool, then touch and hold where you want your selection to begin. Drag to create a rectangle surrounding the objects you want to select.

Page sorter Tap the icon to sort and move pages as required. In the Page

Sorter view, and drag a file or page to the location you want.

Tap the icon to view all the pages in a file.

SMARTNotebook Player Library

Tap the icon to view all of the SMARTNotebook files available on the display. Tap a file to open it. If the file is a SMART lab activity, you can play the activity.

About SMARTNotebook Player settings

Access SMARTNotebook Player settings by tapping the Player icon in the upper-left corner.

Option Values Function

Right toolbar visibility

Off

Displays a copy of the toolbar on the right

Frequently asked questions about SMARTNotebook Player on the display

How do I access SMARTNotebook files on my display?

Copy SMARTNotebook files to a USBdrive and insert the drive in the display’s USB receptacle.

Use Share To Board in SMARTNotebook software. See Opening SMARTNotebook files using

Share To Board on page21.

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Use Print to Board in SMARTNotebook software. See Opening SMARTNotebook files using Print

to Board on page22.

Why is there a pause when I open a SMARTNotebook file?

Load times haven’t been optimized yet. Some files load in 10 seconds, and other files take longer.

TIP

Tap SMARTNotebook Player Library to return to the Library and then tap the file’s

thumbnail to open the file again. This may make a file load more quickly.

Where has the Flash® content gone?

The display no longer supports Flash content. SMARTNotebook Player displays a placeholder

when there is Flash content on a page. See the SMARTkappiQ system software 2.5 release notes

(smarttech.com/kb/171135) for more information.

Why don’t all the SMARTNotebook tools appear?

SMARTNotebook Player interface is designed to minimize distractions and to maximize displayed

content. Some content-creation tools have been removed. It’s similar to

Adobe® Acrobat® Reader® versus the full experience of AdobeAcrobat.

How do I interact with a SMART lab activity?

l Activities appear full screen. Tap the image of the activity and wait while it loads.

To close a lab activity, tap the white in the top right corner. The white can be difficult to

see against a white background.

l To edit or configure lab activities, open them in SMARTNotebook software.

Installing SMARTNotebook Player on your mobile device

You can download and install the app by visiting the Apple App Store.

SMARTNotebook Player is currently available only for iPhone with iOS 10 or later operating system

software.

Connecting SMARTNotebook Player to the display

NOTE

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You’re unable to connect Notebook Player to the display until a SMARTNotebook file has been

shared with the display. See Opening SMARTNotebook files using Share To Board on page21.

To connect Notebook Player to the display

On your mobile device, open Player and tap the Share button.

2. Select a display.

The Share button shows the app is connected to the display.

Using SMARTNotebook Player on your mobile device

To use Notebook Player

1. On your mobile device, open Player.

2. Connect to the display. See Connecting SMARTNotebook Player to the display on the

previous page for more information.

3. Tap a SMARTNotebook file to show it on the display.

4. To show a page, scroll to the page on the mobile device and tap it.

Frequently asked questions about SMARTNotebook Player

Is SMARTNotebook Player free?

Notebook Player is free to download. A subscription to SMARTLearning Suite is required to

access features like controlling the SMARTNotebook file from the mobile device.

How do I sign in to SMARTNotebook Player?

How did my SMARTNotebook files appear in Notebook Player?

SMARTNotebook files were shared to the board using the Share to Board feature in

SMARTNotebook 17 software or later. See Opening SMARTNotebook files using Share To Board

on page21 for more information.

Can I use a cloud service like Google Drive™ to upload SMARTNotebook files?

Not at this time. SMARTis working on a solution for this.

Do the mobile device and display need to be on the same network?

No. The mobile device and display can be connected to different networks.

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Using Activities

Teachers can use activities to quickly build game-based activities and get timely

insight into students’ understanding.

Opening Activities

To open Activities

1. Open the launcher.

Tap Activities .

Using Activities

See Using SMART lab for more information.

Using Workspaces

Workspaces allows you to access SMARTamp® collaborative learning software on

the display.

SMARTamp is an easy-to-use cloud-based application that enables teachers and

students to collaborate in real time. SMARTamp integrates with Google Drive and

GSuite for Education, which simplifies deployment and account management for your school.

Opening Workspaces

To open Workspaces

1. Open the launcher.

Tap the Workspaces icon.

A browser window opens and the SMARTamp web page appears.

Using Workspaces

For more information on Workspaces, see the Using SMARTamp.

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Using Browser

You can use a web browser on the display.

NOTES

l Browser supports HTML5 and earlier content.

l Browser doesn’t support third-party plugins, such as AdobeFlash Player.

Opening Browser

To open Browser

1. Open the launcher.

Tap Browser .

Using Browser

Use the browser as you would on your computer or mobile device. Refer to the Help in the

browser.

Using Input

Connect a computer to the display to present content on the display. Download and

install SMARTsoftware on the connected computer to take full advantage of the

display’s touch and ink features.

Showing content on the display

To show content on the display

1. Connect a device to the display’s HDMI 1, HDMI 2, DisplayPort or VGA connectors.

NOTE

To enable touch control of the device, connect a USB cable to the corresponding USB port

for that video input port.

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2. Open the launcher.

The launcher appears.

Tap Input .

The display looks for a connection, and the port previews appears on the display’s screen.

4. Select an input source to show on the display.

Downloading SMART software

SMARTLearning Suite includes SMARTInk. When you download and install SMARTLearning Suite

on the connected computer, SMARTInk enables you to write and draw in digital ink over

applications, files, folders websites and any other open window on your computer.

For more information about SMARTLearning Suite, see Using SMARTLearningSuite on

connected computers on page10.

Stop showing content on the display

To stop showing content on the display

Open the launcher and select another app.

Using Screen Share

You can share content wirelessly to the display from your computer or mobile device.

NOTES

l Touch interactions are not supported while using Screen Share.

l When you use the launcher to switch apps on the display, Screen Share stops.

l If you want to change the display’s name, see the SMARTBoard 7000 series interactive

displays installation and maintenance guide (smarttech.com/kb/171164) for instructions.

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Sharing content from the Chrome™ browser to the display

You can use the Chrome browser and Google Cast™ (a browser extension for Chrome) to share the

desktop or a specific browser tab from your computer.

NOTES

l Use Chrome version 52 and later to share content.

l Make sure your computer is connected to the same network as the display. See Confirming

the display and mobile device or computer are connected to the same network on

page35 for more information.

To download the Chrome browser

1. On your computer, go to google.com/chrome.

2. Click Download > For personal computers >Download Chrome.

3. Follow the on-screen instructions.

To share content from the browser tab to the display

1. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

NOTE

Remember the display’s name.

3. On your computer, open the Chrome browser.

4. Open the tab you want to share to the display.

In the top right corner of your browser, click the Cast icon .

6. Select the display’s name.

NOTE

When you’re sharing content, the Cast icon turns blue.

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To share content from your desktop to the display

1. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

3. On your computer, open the Chrome browser.

In the top right corner of your browser, click the Cast icon .

5. Click the drop-down menu beside Cast to.

6. Click Cast desktop.

7. Select the display’s name.

8. In the Share your screen dialog box, click Entire screen.

NOTE

When you’re sharing content, the Cast icon turns blue.

Sharing content from your Windows® computer to the display

You can use the Chrome browser to share content from your Windows computer.

You can purchase AirParrot®, an application that allows you to share your display, a single

application or a media file. See airsquirrels.com/airparrot/features/win.

If your computer is running Windows 10, Windows 8 or Windows 8.1 operating system, you can use

Miracast to share content.

NOTE

Make sure your computer is connected to the same network as the display. See Confirming the

display and mobile device or computer are connected to the same network on page35 for

more information.

Supported Chrome browsers

Chrome browser version 52 or later

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Sharing content from your Apple product to the display

For a list of supported Apple products, see Supported Apple devices and operating systems on

the facing page.

NOTE

Make sure your Mac computer or iOS device is connected to the same network as the display.

See Confirming the display and mobile device or computer are connected to the same network

on page35 for more information.

To mirror your Mac computer’s desktop to the display

1. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

NOTE

Remember the display’s name.

On your Mac computer, click the AirPlay icon in the menu bar.

4. Select the display’s name.

The AirPlay icon turns blue when your Mac computer is sharing content with AirPlay.

To extend your Mac computer desktop to the display

1. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

NOTE

Remember the display’s name.

On your Mac computer, click the AirPlay icon in the menu bar.

4. Select the display’s name.

The AirPlay icon turns blue when your Mac computer is sharing content with AirPlay.

Click the AirPlay icon , and then click Extend Desktop.

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To mirror your iOS device’s screen to the display

1. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

NOTE

Remember the display’s name.

3. On your iOS mobile device, open the Control Center.

4. Tap AirPlay.

5. Select the display’s name.

6. Select Mirroring.

7. Select an app.

The content appears on the display.

Supported Apple devices and operating systems

The following Apple operating systems support Screen Share.

l iOS 9 or later

l OSX 10.11 (El Capitan) or later

The following Apple devices support Screen Share.

l iPhone 4S or later

l iPad 2 or later

l iPod touch (5th generation) or later

Sharing content from your Android™ mobile device

For a list of supported Android products, see Supported Android devices and operating systems

on page35.

For more information, see Cast your Android screen from the Google Home app.

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NOTE

Make sure your Android mobile device is connected to the same network as the display. See

Confirming the display and mobile device or computer are connected to the same network on

the facing page for more information.

To share your Android mobile device’s screen on the display using the Google Home app

1. Download the Google Home app from Google Play™.

2. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

NOTE

Remember the display’s name.

4. On your Android mobile device, open the Google Home app.

In the top left corner, press the navigation drawer .

6. Tap Cast Screen.

7. Select the display’s name.

NOTE

If you don’t see the display you want, tap MORESETTINGS to show more displays.

To share your Android mobile device’s screen on the display from the notification shade

1. On your device, swipe down to open the notification shade.

2. Tap Cast.

3. Select the display’s name.

If you don’t see the display you want, tap MORESETTINGS to show more displays.

NOTES

l Make sure your Android mobile device is connected to the same network as the display.

l Not all apps are Google Home-enabled.

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Supported Android devices and operating systems

l All devices running Android 4.4.2 or later support the Cast Screen feature.

See Optimized devices for Android Screen casting.

NOTE

Not all mobile devices have beenoptimized for screen casting.

l Make sure Power Saving mode is off on your Android mobile device. Power Saving mode can

limit the mobile device’s processing power, which could affect the performance of the Cast

Screen feature.

Stop sharing content

TIP

You can disconnect your mobile device or computer to stop sharing content to the display.

To stop sharing content to the display

1. Tap the display.

The overlay appears.

In the top right corner of the screen, tap .

The message “Want to disconnect?” appears.

3. Tap Yes.

Confirming the display and mobile device or computer are connected to the same network

To confirm the display and mobile device or computer are connected to the same network

1. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

3. Note the network the display is connected to.

4. On your mobile device or computer, confirm which network the mobile device or computer is

connected to. Consult the mobile device or computer’s user guide for more information.

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Using the Clean Up button

After you’ve finished using the display, you can tap the Clean Up button in the launcher to

clean up the display for the next user. Pressing the Clean Up button:

l Erases the Whiteboard

l Saves the Whiteboard session to the Library (if the Library is enabled)

l Resets Browser (clears the browser history, cache, cookies and closes all open tabs, and

opens a new tab)

l Closes all applications

NOTES

l Pressing the Clean Up button doesn’t perform a factory reset on the display.

l For information about changing the Clean Up button settings, see the SMARTBoard 7000

series interactive displays installation and maintenance guide (smarttech.com/kb/171164).

To clean up the display

1. Open the launcher.

Tap Clean Up .

The display cleans up.

36 smarttech.com/kb/171163

Chapter 4

Resolving general issues 37

Resolving issues with SMARTNotebook Player 38

Resolving issues with Activities 39

Resolving issues with Workspaces 39

Resolving issues with Browser 39

Resolving issues with Input 40

Resolving issues with Screen Share 40

Resolving issues with Android mobile devices 41

Resolving issues with Apple devices 43

Resolving issues with Chrome browser and Chromebook 45

Resolving issues with Windows computers 46

This chapter explains how to troubleshoot the display’s software.

NOTE

For hardware troubleshooting information, see the SMARTBoard 7000 series interactive

displays installation and maintenance guide (smarttech.com/kb/171164)

Resolving general issues

Issue Solutions

An app or feature is missing or not available.

l The apps and features availabledepend on the iQ appliance model.

See I dentifyingyour SMARTkappiQ system and AM30 appliance version.

l The iQ system software ma y not include that feature or app.

See the iQ system software release notes.

l The app may be disabled.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

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Issue Solutions

The iQ apps and features do not appear when the display is turned on.

There is no content fr om the HDMI videoout connector.

When updating the iQ system software with a USB drive,the update process doesn’t star t.

l Wait for a minute after first turning on the display or switching the input source to

the iQ appliance. This delay may be longer immediately a fter upgrading the iQ system software.

l The iQ appliance has stopped responding during startup or after a system

software update. Turn off the display,unplug the power cable a nd wait at least 30 seconds before reconnecting the power cable and turning on the display.

The connected HDMI sync device (for example, a display, video splitter, video extender or video capture system) may not support High-Bandwidth Digital Content Protection (HDCP).

Make sure the sync device is able to receive and display HDMI content that is protected by HDCP. For m ore information, see SMART Boar d interactive flat

panels and High-bandwidth Digital Content Protection (HDCP).

l The iQ system software version alrea dy installedmay be newer than or the

same version a s the version on the USB dr ive.

Compare the version number of the current iQ system software with the version number of the upgrade file on the USB drive.

l Follow the installation instructions provided on SMART’s website when updating

the iQ system software.

TIPS

Make sure the USB drive is FATformatted.

Make sure the filehas not been renamed or unzipped. The file should be copied to the USB drive unmodified.

Make sure the fileis located in the r oot folder on the USB drive.

Make sure the USB drive is inserted in the convenience panel on the display’s frame.

After inserting the USB drive in the convenience panel, switch to the Whiteboard app.

Resolving issues with SMARTNotebook Player

Issue Solutions

The display’s na me doesn’t appear in the list of a vailable devices.

I’m unable to download SMARTNotebookPlayer.

I’m unable to sign in to Notebook Player.

There ar e no SMARTNotebook files in the mobile app.

The mobile device or N otebook Player is no longer connected to the display.

38 smarttech.com/kb/171163

Make sure the display and computer are set to the correct date and time.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164) and your computer’s documentation.

l If you’re using an iPhone, download the app from the Apple AppStore.

l Notebook Player is currently unavailable for Android devices and iPad devices.

Use your Google or Microsoft account to sign in.

You need to share a SMARTNotebookfile with the display.

See Using SMARTNotebookPlayer on page20 for more information.

The display or the mobile device is unable to connect to the Internet. Check the settings for display and the mobile device and try connecting again.

CHAPTER 4

TROUBLESHOOTING

Resolving issues with Activities

Issue Solutions

There is an issue with Activities. l Make sure the display is connected to a network.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l If Activities can’t visit secure (https) websites, m ake sure the display’s date and

time are corr ect.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l Make sure the network firewall isn’t blockingservices required for Activities.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l Contact your system administrator.

Resolving issues with Workspaces

Issue Solutions

Workspaces is unable to display any content.

l Make sure the display is connected to a network.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l If Workspaces can’t visit secure (https) websites, make sure the display’s date

and time are correct.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l Make sure the network firewall isn’t blockingservices required for Workspaces.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l Contact your system administrator.

Resolving issues with Browser

Issue Solutions

There is an issue with Browser. l Make sure the display is connected to a network.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l If Br owser can’t visit secure (https) websites, ensure the display’s date and time

are correct.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l Contact your system administrator.

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Resolving issues with Input

Issue Solutions

There is an issue with the image. l See the SMARTBoard 7000 series interactive displays installation and

maintenance guide (smarttech.com/kb/171164).

l Connect the computer to the display’s connectors. See <XREF>.

l If you’re using two connected video cables, use one longer cable or move the

computer so it’s within a single cable length of the iQ appliance.

l The computer’s videoresolution settings and refresh r ates aren’t supported by

the display. The display supports the following r esolutions and refresh rates:

1920 × 1080 at 6 0 Hz

1280 × 720 a t 60 Hz

There is an issue with touch. l Make sure the USB cable is securely fastened to both your computer and the

display.

l Use a USB 2.0 cable and make sure it’s connected to the corr ect USB

receptacle.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l If touch interactivity is slow, close some open applications on the computer.

l Make sure the latest version of SMART Product Drivers is installed on your

computer.

See sm arttech.com/downloads.

l Remove any USB cable extenders. For best results, use a 16' (5 m) or shorter

USB cable.

There is an issue with audio. l See the SMARTBoard 7000 series interactive displays installation and

maintenance guide (smarttech.com/kb/171164).

l Turn off the mute setting on your computer.

l Turn up the volume on your computer.

l Turn up the volume on the display.

See Convenience panel on page6.

Resolving issues with Screen Share

TIP

Restart the Screen Share app and its discovery services:

1. On the display, open the launcher.

The launcher appears.

Tap Settings .

3. Scroll to Applications > Screen Share.

4. Tap Reset.

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Resolving issues with Android mobile devices

Issue Solutions

The display’s na me doesn’t appear in the list of a vailable devices.

l Make sure your mobile device is on the same network as the display.

l Not all Android devices can initiate Screen Share fr om the notification drawer.

Download the Google Home app from Google Play to use Screen Share.

l If your display is using a wired network connection, try connecting it to a wireless

network.

l Make sure the display and mobile device are set to the correct date and time.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164) and your mobile device’s

documentation.

l On your mobile device,turn Airplane m ode on and then off again.

l Restart your Android mobile device.

NOTE

Restarting your mobile device can clear network address information that your mobile device had cached. Restarting the mobile device can a lso reinitialize audio and video encoders that might ha ve stopped working properly.

l Restart your display.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l If you’ve restarted your display and still don’t see the display’s name in the list of

devices, wait several minutes and then try to connect to the display again.

l Ensure you have the latest opera ting software on your Android mobile device.

Make sure no system updates are pending for your Android mobile device.See the mobile device’s user guide for more information.

The display’s na me appears in the listof available devices but you’re unable to connect to it.

The videois choppyor the audio isn’tin sync with the video.

l Open the Screen Share app.

a. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

l If your networ k is slow or congested, Screen Share is affected. Contact your

administrator.

l Your m obile device could be connected to different access points tha n your

display, which can increase latency.Turn Airplane mode on and then off on your mobile device to try to connect to a closer access point.

l Make sure the antenna is attached to the iQ appliance.

l Sharing videos or playing video games with frequent screen updates requires

more network bandwidth. Try reducing the video qualityto improve performance.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l Your m obile device may not be optimized for shar ing its screen and is limited to

lower quality performance. Try connecting with a different mobile device.

l Ensure you have the latest opera ting software on your Android mobile device.

Make sure no system updates are pending for your Android mobile device.See the mobile device’s user guide for more information.

41 smarttech.com/kb/171163

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TROUBLESHOOTING

Issue Solutions

The videohas no audio. l M ake sure the volume on your m obile device is turned up and the display is not

muted.

l Turn up the volume on the display.

See Convenience panel on page6.

l Make sure you have the latest operating software on your Android mobile

device.

l Restart your mobile device.

The screen is not responding to touch or you’re unable to write or draw with the pens.

The issues persist even after you’ve restar ted your Android mobile device and ensured it is on the same network as the display.

Touch interactions are not supported while using Screen Share.

Contact your system administrator.

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Resolving issues with Apple devices

Issue Solutions

The display’s na me doesn’t appear in the list of a vailable devices.

l Make sure your mobile device or computer is on the same network as the

display.

l If your display is using a wired network connection, try connecting it to a wireless

network.

l Make sure the display and computer are set to the correct date and time.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164) and your computer’s

documentation.

l On your mobile device,turn Airplane m ode on and then off on your mobile

device.

l Restart your mobile device.

NOTE

l On your computer, turn Wi-Fi off and then back on, or disconnect and then

reconnect the Ethernet cable.

l Restart your computer.

NOTE

Restarting your computer can clear network address information that your computer had cached. Restarting the computer can also reinitializeaudio and videoencoders that might have stopped working properly.

l Restart your display.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l If you’ve restarted your display and still don’t see the display’s name in the list of

devices, wait several minutes and then try to connect to the display again.

l Make sure your computer or device has the latest operating system software.

The display’s na me appears in the listof available devices but you’re unable to connect to it.

43 smarttech.com/kb/171163

Open the Screen Share app.

a. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

CHAPTER 4

TROUBLESHOOTING

Issue Solutions

The videois choppyor the audio isn’tin sync with the video.

l If your networ k is slow or congested, Screen Share is affected. Contact your

administrator.

l The display and the mobile device or computer could be connected to different

wireless access points, which can increase latency. On the mobile device,turn Airplane mode on and back off to try to connect to a closer access point.On the computer, disconnect and then reconnect the Ethernet cable or turn Wi-Fioff and then back on to try to connect to a closer access point.

l Make sure the antenna is attached to the iQ appliance.

l Reduce your computer’s display r esolution to 1920 × 10 80 or lower.

l Sharing videos or playing video games with frequent screen updates requires

more network bandwidth. Try reducing the video qualityto improve performance.

See the SMARTBoard 7000 ser ies interactive displays installation and maintenance guide (smarttech.com/kb/171164).

l Make sure your computer or device has the latest operating system software.

The videohas no audio. l M ake sure the volume on your iOS device is turned up and the display is not

muted.

l Make sure the Ring/Silent switch isn’t set to silent on your m obile device.

l Turn up the volume on the display.

See Convenience panel on page6.

The screen is not responding to

Touch interactions are not supported while using Screen Share. touch or you’re unable to write or draw with the pens.

The issues persist even after you’ve

Contact your system administrator. restar ted your Mac computer or iOSmobile device and ensured they are on the same network as the display.

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Resolving issues with Chrome browser and Chromebook

Issue Solutions

The display’s na me doesn’t appear in the list of a vailable devices.

The display’s na me appears in the listof available devices but you’re unable to connect to it.

l Make sure your computer is on the same network as the display.

l If your display is using a wired network connection, try connecting it to a wireless

network.

l Make sure the display and computer are set to the correct date and time.

See the SMARTBoard 7000 ser ies interactive displays installation and

maintenance guide (smarttech.com/kb/171164) and your computer’s

documentation.

l On your computer, turn Wi-Fi off and then back on, or disconnect and then

reconnect the Ethernet cable.

l Restart your computer.

NOTE

l For more information about the Google Cast browser extension, see Casting a

tab or entire desktop.

l Restart your display.

See the SMARTBoard 7000 ser ies interactive displays installation and

maintenance guide (smarttech.com/kb/171164).

l If you’ve restarted your display and still don’t see the display’s name in the list of

devices, wait several minutes and try to connect to the display a gain.

Open the Screen Share app.

a. On the display, open the launcher.

The launcher appears.

The videois choppyor the audio isn’tin sync with the video.

Parts of the image do not display correctly when sharing streaming videoto the display.

The screen is not responding to touch or you’re unable to write or draw with the pens.

Tap Screen Share .

l If your networ k is slow or congested, Screen Share is affected. Contact your

administrator.

l Not all devices are designed for video encoding for Screen Sharing, so video

streaming m ight not beha ve as expected.

l Sharing videos or playing video games with frequent screen updates requires

more network bandwidth. Try reducing the video qualityto improve

performance.

See the SMARTBoard 7000 ser ies interactive displays installation and

maintenance guide (smarttech.com/kb/171164).

l Screen Share ha s not been optimized for performance with Chromebooks. For

best r esults, limit usage to static content.

l The display and the computer might be connected to different wireless access

points,which can increase latency. On the computer, disconnect and then

reconnect the Ethernet cable or turn Wi-Fi off and then back on to try to connect

to a closer access point.

l Make sure the antenna is attached to the iQ appliance.

If sharing content fr om a Chrome browser tab, share the entire desktop. See the

SMARTBoard 7000 series interactive displays user ’s guide

(smarttech.com/kb/171163) for m ore information.

Touch interactions are not supported while using Screen Share.

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Resolving issues with Windows computers

Issue Solutions

The display’s na me doesn’t appear in the list of a vailable devices.

l Make sure your computer is on the same network as the display.

l If your display is using a wired network connection, try connecting it to a wireless

network.

l Make sure the display and computer are set to the correct date and time.

See the SMARTBoard 7000 ser ies interactive displays installation and

maintenance guide (smarttech.com/kb/171164) and your computer’s

documentation.

l On your computer, turn Wi-Fi off and then back on, or disconnect and then

reconnect the Ethernet cable.

l Restart your computer.

NOTE

l Restart your display.

See the SMARTBoard 7000 ser ies interactive displays installation and

maintenance guide (smarttech.com/kb/171164).

l If you’ve restarted your display and still don’t see the display’s name in the list of

devices, wait several minutes and try to connect to the display a gain.

l Make sure the operating system on your computer is up to date.

l Windows Wireless Display (Miracast) is currently not supported.

Use Google Cast from Chrome browser.

See Sharing content from your Windows computer to the display on page31.

You can purchase AirParrot, an application that allows you to share your computer’s display, an application, audio or a media file.

See AirParrot.

l If you’ve restarted your display and still don’t see the display’s name in the list of

devices, wait several minutes and then try to connect to the display again.

The display’s na me appears in the listof available devices but you’re unable to connect to it.

46 smarttech.com/kb/171163

Open the Screen Share app.

a. On the display, open the launcher.

The launcher appears.

Tap Screen Share .

CHAPTER 4

TROUBLESHOOTING

Issue Solutions

The videois choppyor the audio isn’tin sync with the video.

Which version of Chr ome browser supports Screen Share?

The screen is not responding to touch or you’re unable to write or draw with the pens.

l If your networ k is slow or congested, Screen Share is affected. Contact your

administrator.

l The Wi-Fi signal could be weak.Contact your administrator.

l Your device could be connectedto a different access point than your display,

which can increase latency. Turn Airplane mode on and then off on your

computer to try to connecting to a closer access point.

l Sharing videos or playing video games with frequent screen updates requires

more network bandwidth. Try reducing the video qualityto improve

performance.

See the SMARTBoard 7000 ser ies interactive displays installation and

maintenance guide (smarttech.com/kb/171164).

l Make sure the antenna is attached to the iQ appliance.

l Reduce your display’s resolution to 1920 × 1080 or lower.

l Make sure the operating system on your computer is up to date.

l If you’re using AirParrot, make sure AirPar rot is up to date.

l If you’re using Chrome, the browser is version 52 or later and is up to date.

l If you’ve restarted your display and still don’t see the display’s name in the list of

devices, wait several minutes and then try to connect to the display again.

Chrome browser version 52 or later

Touch interactions are not supported while using Screen Share.

47 smarttech.com/kb/171163

Appendix A

Installing the app and starting it for the first time 49

Installing the app 50

Starting the app for the first time 50

Connecting and disconnecting the app 51

Connecting 51

Disconnecting 52

Continuing a previous session 53

Writing, erasing and viewing notes 54

Write and erase notes on the display 54

Write and erase notes in the app 54

Viewing notes 55

Using Radar View 56

Returning to the host’s current view 56

Saving and working with snapshots 56

Saving snapshots to the app 57

Viewing snapshots 57

Exporting snapshots 58

Deleting snapshots 60

Sharing sessions 61

Setting the shared session link type 62

Securing shared sessions 62

Stopping sharing 63

Connecting to another session 63

This appendix explains how to use the SMARTkapp app with the display.

Installing the app and starting it for the first time

You can download and install the SMARTkapp app by visiting the Apple App Store or Google

Play, or you can install the app on your mobile device by scanning your display’s QR code.

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APPENDIX A

USING THE SMARTKAPP APP

The app is compatible with the following devices:

Device type Requirements

Apple iOS 8.1 or later operating system software

50 MB of storage

iPhone 4S or later

Third generation iPad or later

First generation iPad mini or later

Fifth generation iPod touch or later

Android Android 4.4.4 (KitKat) or later operatingsystem

50 MB of storage (internal or SDcard)

1024 MB of RAM

720p or better screen resolution

Bluetooth® 2.1 + EDR

3 megapixel or better rear-facing camera (recommended)

Installing the app

To install the app

1. Visit the Apple App Store or Google Play on your mobile device and search for SMARTkapp.

Start the QR code scanning app on your mobile device, and then hold your mobile device’s

rear-facing camera over the device’s QR code to scan it.

The Apple AppStore or Google Play opens.

2. Download and install the app.

Starting the app for the first time

To start the app for the first time

1. Start the SMARTkapp app on your mobile device.

The app tutorial appears.

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APPENDIX A

USING THE SMARTKAPP APP

2. Use the swipe gestures to progress through the screens of the tutorial.

Previous screen Next screen

3. Tap Close when you have completed the tutorial.

The app home screen appears.

TIP

If you want to see the tutorial again, do the following:

On an Apple mobile device, tap Settings on the app home screen and then select

Tutorial.

On an Android mobile device, tap Menu , select Settings, and then select Tutorial.

Connecting and disconnecting the app

The SMARTkapp app enables you to connect your mobile device to a display and then do the

following:

l View notes you write on the display on your mobile device

l Save and export your notes

l Start a session and invite others to join and collaborate

Connecting

Start a session by connecting your mobile device to a display.

NOTE

Make sure you have the latest version of the app on your mobile device to get the best

experience while using the SMARTkapp app and to access all the latest features. Some features

listed in this documentation may not be available with older versions of the app.

A QR code is a type of bar code. If your mobile device has a rear-facing camera

and a QRcode scanning app, you can scan QR codes like the one on the display.

Your mobile device then executes the QR codes’ commands. Typically, QR codes’

commands display messages or open web pages.

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To connect by QR code

1. Start the SMARTkapp app on your mobile device.

2. Hold your mobile device’s rear-facing camera still over the display’s QR code so that the QR

code appears in the center of the app screen.

The app connects your mobile device to the display.

TIP

If the app doesn’t connect your mobile device to the display, move your mobile device

closer to or farther away from the display so that the app can capture the QR code.

NOTE

Some Android mobile devices require you to accept a pairing request to connect to the

display. Swipe down on the screen to access the notification drawer and accept the pairing

request.

Disconnecting

The app disconnects from the current session in the following situations:

l When you close the app

l Automatically after a period of non-use

l When the display is outside of your mobile device’s Bluetooth communication range, which is

approximately 33' (10 m)

NOTE

l When you connect an Android mobile device to the display, an icon appears in the device’s

notification area. This icon indicates when the mobile device is connected to the display:

Connected Disconnected

l When you disconnect, the SMARTkapp app takes a final snapshot of the display if the

content has changed since the last snapshot.

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To disconnect the app manually

Tap Disconnect in the top left corner of the SMARTkapp app screen, and then tap

Disconnect.

Tap Disconnect on the display.

Continuing a previous session

You can easily pick up from where you left off in a previous SMARTkapp session. You can

continue one of your previous sessions from the last snapshot taken in a session. It doesn’t matter if

your previous session was on a SMARTkapp board or a SMARTBoard interactive display.

NOTES

l When you continue a previous session, the content from that previous session replaces any

existing content on your display. This content is not permanently erased and will return once

you disconnect from your continued session.

l When you continue a session, all the snapshots from that previous session are also

available. However, as the session’s host, these snapshots are only visible to you. If you

invite remote participants to join your continued session, they will not have access to any

snapshots taken during the previous session.

To continue a previous session on an iOS mobile device

1. If you’re currently in a session, disconnect (see Disconnecting on the previous page).

Tap Sessions .

The Sessions screen appears.

3. Swipe right on the session you want and tap Continue.

In the snapshot library, select the session you want to continue to view and tap Continue .

The QRscanner appears.

4. Scan the display’s QR code.

The last snapshot from your session appears on the display and your mobile device. You can

then invite others to join the continued session just as you would with a regular session.

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APPENDIX A

USING THE SMARTKAPP APP

To continue a previous session on an Android mobile device

1. If you’re currently in a session, disconnect (see Disconnecting on page52).

Tap Sessions .

The Sessions screen appears.

For the session you want to continue, tap Menu and select Continue.

In the snapshot library, select the session you want to continue to view and tap Continue .

The QRscanner appears.

4. Scan the display’s QR code.

The last snapshot from your session appears on the display and your mobile device. You can

then invite others to join the continued session just as you would with a regular session.

Writing, erasing and viewing notes

You can write and erase notes on the display just like you do on a traditional dry-erase board. You

can view your notes on the display or in the app.

Write and erase notes on the display

You can write and erase notes on the display just like you do on a traditional dry-erase board. For

more information, see Writing, drawing and erasing on page12.

TIP

Use your finger to pan the whiteboard left or right to access more whiteboard space.

Write and erase notes in the app

In addition to writing and erasing notes on the display, you can write or erase them in the app.

When you write or erase notes in the app, the changes appear automatically on the display.

To write or erase notes in the app

1. Connect your mobile device to the display (see Connecting and disconnecting the app on

page51).

Tap Drawing Mode .

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APPENDIX A

USING THE SMARTKAPP APP

3. Tap the buttons on the bottom of the screen, and then use your fingers to write, erase, pan or

zoom.

Write in black ink

Write in red ink

Erase

Pan and zoom using gestures (see Viewing notes below)

4. Tap Done to return to viewing mode.

Viewing notes

During a session, you can view the notes you’ve written on the display on your mobile device. As

you write or erase notes, the changes appear on your mobile device automatically.

By default, your mobile device displays the entire writing surface. You can use gestures to zoom in

or out and pan:

Zoom in

NOTE

As you zoom in or out, grid lines appear on the writing surface to indicate the level of

magnification.

Zoom out

Pan

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APPENDIX A

USING THE SMARTKAPP APP

Using Radar View

Radar View provides an overview of the entire Whiteboard. Radar View is visible only on the

display. Use Radar View to quickly view a different part of the Whiteboard.

To show Radar View

Touch the Whiteboard near the bottom of the display.

Radar View appears.

To quickly view content using Radar View

1. Use your finger to move Radar View left or right to view the entire writing surface.

2. Tap the area you’d like to present.

The display shows the area you selected.

To hide Radar View

Radar View disappears after five seconds.

Returning to the host’s current view

When you’re following the presentation in your web browser or in the SMARTkapp app, you can

view a section of the writing surface other than the one the host is presenting.

To return to the host’s current view

In the SMARTkapp app or web browser, select Follow host.

Saving and working with snapshots

As you write notes on a display, you might want to save snapshots of your notes from time to time

during the session.

After you save snapshots, you can do the following:

l View the snapshots

l Export the snapshots as JPEG or PDF files

l Delete the snapshots

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Saving snapshots to the app

To save a snapshot

1. Start or connect to a session (see Connecting and disconnecting the app on page51).

Tap Capture on the display.

Tap Capture in the app.

The app saves a snapshot of your notes.

NOTE

The Sessions button in the bottom-right corner of the screen indicates how many

snapshots have been saved in the current session.

Viewing snapshots

When you save a snapshot, the app saves it to your session’s library. Access your current session

or a previous session’s library to view your saved snapshots.

TIP

You can use the zoom and pan gestures when viewing snapshots (see Viewing notes on

page55).

To view snapshots in the current session

1. Take one or more snapshots in the current session (see Saving snapshots to the app above).

On an Apple mobile device, tap Sessions .

On an Android mobile device, tap Sessions .

The Sessions screen appears.

3. Tap a snapshot’s thumbnail image to view the snapshot.

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To view snapshots in previous sessions

1. If you’re currently in a session, disconnect (see Disconnecting on page52).

On an Apple mobile device, tap Sessions .

On an Android mobile device, tap Sessions .

The Sessions screen appears.

3. Select a session to view the snapshots saved for that session.

The session’s snapshot library appears.

4. Select a snapshot’s thumbnail image to view the snapshot.

Exporting snapshots

If you want to share snapshots of your notes, you can use the app to export them and then use a

third-party app on your mobile device to share your snapshots as a PDF or JPEG file.

To export a snapshot

1. View the snapshot you want to export (see Viewing snapshots on the previous page).

On an Apple mobile device, tap Export , and then select Save to Camera Roll, Share as

PDF or a cloud service.

On an Android mobile device, tap Menu , and then select Save to Camera Roll, Share as PDF

or a cloud service.

3. If you selected Share as Image or Share as PDF, select the app you want to use to share the

snapshot.

4. Use the selected app to share the snapshot.

To export all snapshots saved in the current session

1. Save one or more snapshots in the current session (see Saving snapshots to the app on the

previous page).

Tap Sessions .

The Sessions screen appears.

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USING THE SMARTKAPP APP

On an Apple mobile device, tap Export .

On an Android mobile device, tap Menu , and then select Share as Image or ShareasPDF.

4. Select the app you want to use to export the snapshots.

5. Use the selected app to export the snapshots.

To export all snapshots saved in a previous session

1. If you’re currently in a session, disconnect (see Disconnecting on page52).

On an Apple mobile device, tap Sessions .

On an Android mobile device, tap Sessions .

The Sessions screen appears.

3. Select a session to view the snapshots saved for that session.

The session’s snapshot gallery appears.

On an Apple mobile device, tap Export .

On an Android mobile device, tap Menu , and then select Share as PDF.

5. Select the app you want to use to export the snapshots.

6. Use the selected app to export the snapshots.

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Deleting snapshots

You can delete snapshots individually or delete an entire session and all of its saved snapshots.

To delete a snapshot from a previous session

1. If you’re currently in a session, disconnect (see Disconnecting on page52).

On an Apple mobile device, tap Sessions .

On an Android mobile device, tap Sessions .

The Sessions screen appears.

3. Select the session that contains the snapshot you want to delete.

The session’s snapshot gallery appears.

4. Select the snapshot you want to delete.

Tap Delete , and then tap Delete.

To delete a previous session on an iOS mobile device

1. If you’re currently in a session, disconnect (see Disconnecting on page52).

Tap Session .

The Sessions screen appears.

3. Select Edit.

Tap the session’s Delete button, and then tap Delete.

5. Tap Done.

To delete a previous session on an Android mobile device

1. If you’re currently in a session, disconnect (see Disconnecting on page52).

Tap Sessions .

The Sessions screen appears.

Tap Menu , and then select Select.

4. Select the session.

Tap Delete , and then tap Delete.

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USING THE SMARTKAPP APP

Sharing sessions

During a session, you can use the SMARTkapp app to invite up to 250 people to view your notes

on their mobile or desktop devices.

NOTE

You can share notes only as long as the SMARTkapp app is running on your mobile device and

the device is connected to a display.

Sharing sessions

When you share a session with others, they can tap or click a link to view your session in their web

browsers; they don’t need to install additional software or otherwise configure their devices.

Alternatively, others can choose to install the SMARTkapp app on their mobile devices and use it

to connect to your session.

As you make changes to your notes, others see these changes in real time. They can also zoom in

or out and save, view and export snapshots.

NOTE

l The SMARTkapp web viewer supports the following browsers:

Mobile devices Safari for iOS 8.1 or later operating system software

Chrome for Android 39.0.2171.93 or later

Computers Internet Explorer® 10 or later

Chrome 39.0.2171.95 or later

Firefox® 34.0.5 or later

Safari 8.0 or later

l You can share notes only as long as the SMARTkapp app is running on your mobile device

and the device is connected to a display.

l You can export saved snapshots of notes without connecting your mobile device to a

display (see Exporting snapshots on page58).

To share your session

1. Connect your mobile device to a display (see Connecting and disconnecting the app on

page51).

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Tap Invite , and then select Send Link.

3. Select the app you want to use to send the invitation.

4. Use the selected app to send the invitation.

Setting the shared session link type

When you invite others to join your session, the app sends them a dynamic link by default. When

you use a dynamic link, the app creates a new link each time you send an invitation for others to

join your session.

You can also use a static link. A static link is the same each time you send an invitation. With a static

link, you can send the link before meetings start to help simplify meeting startup.

To use a static link instead of a dynamic link, change the invitation link preferences in the app’s

settings.

To use a static link

1. If you’re currently in a session, stop sharing the session (see Stopping sharing on the facing

page).

On an Apple mobile device, tap Settings .

On an Android mobile device, tap Menu , and select Settings.

3. Select Sharing, and then select Static Link.

4. Optionally, select Send Link, and then select a method to send the static link to others.

Securing shared sessions

In the SMARTkapp app, you can add password security to protect your sessions before you send

a link to share them. Others will have to use the password you set to join your shared session.

To use a password

1. If you’re currently in a session, stop sharing the session (see Stopping sharing on the facing

page).

On an Apple mobile device, tap Settings .

On an Android mobile device, tap Menu , and select Settings.

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USING THE SMARTKAPP APP

3. Select Sharing, and then select Password.

The Enter Password screen appears.

4. Select Require a Password.

5. Type up to 32 characters for a password.

6. Tap OK.

To remove the password

1. If you’re currently in a session, stop sharing the session (see Stopping sharing below).

On an Apple mobile device, tap Settings .

On an Android mobile device, tap Menu , and select Settings.

3. Select Sharing, and then select Password.

The Enter Password screen appears.

4. Clear the Require a Password option.

5. Tap Done.

Stopping sharing

You can stay connected to the display but stop sharing the current session.

To stop sharing a session

Tap Invite , and then tap Options.

2. Tap Stop Sharing.

3. Tap Stop Sharing to end sharing the session.

Connecting to another session

If another person shares a session with you, you can connect to that session using the SMARTkapp

app on your mobile device. Once connected, you can do everything in the other person’s session

that you can do in your own sessions:

l Write and erase notes

l View notes

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USING THE SMARTKAPP APP

l Save snapshots of notes

l Share snapshots

You can also connect your own display to the session, and then view and interact with notes using

the display. Changes you make on your display appear automatically on the other person’s display.

Changes made on their display appear on yours.

To connect to another session on a mobile device

1. From your mobile device, open the email invitation the session’s host sent.

2. Tap the link in the email.

If you have the SMARTkapp app installed, the app opens and displays the notes the other

person is sharing.

NOTE

If the SMARTkapp app isn’t installed on your mobile device, follow the on-screen

instructions to install it.

To connect to another session on a desktop

1. From your computer, open the email invitation the session’s host sent.

2. Click the link in the email.

The SMARTkapp app opens in your computer’s default browser, displaying the notes the

other person is sharing.

To connect your own display to the session

1. Using your mobile device, connect to the remote session.

You will be asked if you want to open the session in the SMARTkapp app.

2. Open the session in the SMARTkapp app.

3. On an Apple mobile device, tap Menu , and then select Connect to kapp iQ.

On an Android mobile device, tap Menu , and then select Connect to kapp iQ.

The Connect to kapp iQ screen appears.

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APPENDIX A

USING THE SMARTKAPP APP

4. Hold your mobile device’s rear-facing camera still over the display’s QR code so that the QR

code appears in the center of the app screen.

The app connects your mobile device to the display. The other person’s shared notes appear

on the display.

NOTE

If the app doesn’t connect your mobile device to the display, move your mobile device

closer to or farther away from the display so that the app can capture the QR code.

5. View the notes the other person is sharing and write your own notes. Others in the session will

see your notes.

6. Tap Disconnect when done.

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SMART Board SBID-7075, SBID-7275 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Important information

Innovation, Science and Economic Development Canada statement

EU declaration of conformity: AM40

Contents

About this guide

About the display

Features

Models

Components

iQ appliance

Screen

Home button

Pens

Eraser

Convenience panel

Presence detection sensors

Internal speakers

Related products

SBA-100 projection audio system

SMART Audio 400 classroom amplification system

USB extenders

More information

Using apps on the iQ appliance 10

Waking up the display and putting it back to sleep

Interacting with content

Writing, drawing and erasing

Adjusting audio

Freezing the screen

Using the launcher

Opening and closing the launcher

Adding or removing apps from the launcher

Using the Whiteboard

Opening the Whiteboard

Whiteboard tools and controls

Writing and erasing notes on the Whiteboard

Using Panoramic View

Starting a new Whiteboard

Using the Whiteboard Library

Continuing a session from the Whiteboard Library

Setting how long the Whiteboard Library stores sessions

Deleting a session from the Whiteboard Library

Using the instant Shout It Out! activity on the display

How do I interact with a SMART lab activity?

Do the mobile device and display need to be on the same network?

Using Activities

Opening Activities

Using Activities

Using Workspaces

Opening Workspaces

Using Workspaces

Using Browser

Opening Browser

Using Browser

Using Input

Showing content on the display

Downloading SMART software

Stop showing content on the display

Using Screen Share

Supported Chrome browsers

Sharing content from your Apple product to the display

Supported Apple devices and operating systems

Supported Android devices and operating systems

Stop sharing content

Using the Clean Up button

Resolving general issues

Resolving issues with Activities

Resolving issues with Workspaces

Resolving issues with Browser

Resolving issues with Input

Resolving issues with Screen Share

Resolving issues with Android mobile devices

Resolving issues with Apple devices

Resolving issues with Chrome browser and Chromebook

Resolving issues with Windows computers

Installing the app and starting it for the first time

Installing the app