SMART Board M685ix2 Configuration And User's Manual

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SMARTBoard® M685ix2

Interactive whiteboard systems

Configuration and user’s guide

For model SBM685ix2

FCC warning

This equipment has been tested and foundto comply with the limits for a C lass A digital device, pursuant to Part 15 of the US Federal Communications Commission Rules. These limits are designedto provide reasonable protectionagainst harmful interference w hen the equipment is operated in a commercial environment. This equipment generates, uses andcan r adiate radio frequency energy and, if not install ed andused in accordancewith the m anufacturer’s instructions, may cause har mful interferenceto radio communications. Oper ationof this equipment in a residential ar ea is likely tocause harmful i nterference in w hich case the user will be requir ed to correct the interferenceat his own expense.

Trade-mark notice

SMARTBoard, SMARTNotebook, D ViT, sm arttech, the SMART logo and all SMART taglines are tr ade-marks or registered trade-marks of SMARTTechnologiesULC in the US and/or other countries. Windows andInternetExplorer are either registered trade-marks or trade-marks of Microsoft Corporation i n the US and/or other countri es. Apple, iMac, M acintosh, Mac, MacOS and MacOSX are trade-marks of Apple Inc., registered in the US and other countries. Blu-r ay is a trade-mark of the Blu-ray Disc Association. Crestron,RoomView andRoomView Connected are either trade-marks or registeredtrademarks of Crestron Electronics, Inc. in the U nitedStates and/or other countries. TexasInstruments, BrilliantColor and DLPLink ar e trade-marks of TexasInstruments. DLP is a registeredtrade-mark of TexasInstruments. All other third-party product and company names may betrade-marks of their respective owners.

© 2013 SMARTTechnologiesULC. All r ights reserved.No part of this publication may be repr oduced, transmitted, tr anscr ibed, stored in a retrieval system or translated into any language in any form by any means without theprior writtenconsent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

This product and/or use thereof coveredby one or more ofthefollowing US patents.

www.smarttech.com/patents

10/2013

Important information

Before you install and use your SMART Board® M685ix2 interactive whiteboard system, read

and understand the safety warnings and precautions in this user’s guide and the important

information document included. These safety warnings and precautions describe the safe and

correct operation of your interactive whiteboard system and its accessories, helping you to

prevent injuries and equipment damage. Ensure that your interactive whiteboard system is

always being used correctly.

In this document, “interactive whiteboard system” refers to the following:

l SMARTBoard M685 interactive whiteboard

l SMARTUX80 projector

l Accessories and optional equipment

The projector included with your system is designed to work only with certain SMARTBoard

interactive whiteboard models. Contact your authorised SMART reseller (smarttech.com/where)

for more information.

Safety warnings, cautions and important information

Installation

W A R N I N G

l Failure to follow the installation instructions included with your SMART product could

result in personal injury and damage to the product.

l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

l Two people are required to mount your SMART product because it may be too heavy for

one person to safely manoeuvre.

When you lift your interactive whiteboard, you and your assistant should stand on either

side of the screen, supporting its weight at the bottom whilst balancing the top with your

other hands.

I M P O R T A N T I N F O R M A T I O N

l When mounting the projector boom on a framed or hollow wall, attach the mounting

bracket to a stud to safely support the projector’s weight. If you use only drywall anchors,

the drywall can fail, resulting in possible personal injury, and damage to the product which

may not be covered by your warranty.

l Do not leave cables on the floor where they can be a tripping hazard. If you must run a

cable over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable

management strip of a contrasting colour. Handle cables carefully and avoid excessive

bending.

C A U T I O N

l Do not operate this unit immediately after moving it from a cold location to a warm

location. When the unit is exposed to such a change in temperature, moisture can

condense on the lens and crucial internal parts. Allow the system to stabilise to room

temperature before operation to prevent possible damage to the unit.

l Do not place the unit in hot locations, such as near heating equipment. Doing so could

cause a malfunction and shorten the life of the projector.

l Avoid setting up and using the SMART product in an area with excessive levels of dust,

humidity and smoke.

l Do not place your SMART product in direct sunlight or near any appliance that generates a

strong magnetic field.

l If you need to lean the interactive whiteboard against a wall before you mount it, make

sure that it remains in an upright position.

Do not rest the interactive whiteboard on its side or on the top of the frame.

l You must connect the USB cable that came with your SMARTBoard interactive

whiteboard to a computer that has a USB compliant interface and that bears the USB

logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950

and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating

safety and to avoid damage to the SMARTBoard interactive whiteboard.

I M P O R T A N T

l The SMARTBoard M685ix2 interactive whiteboard system textless installation guide is

also available online (smarttech.com/kb/170440).

l Make sure that an electrical socket is near your SMART product and remains easily

accessible during use.

I M P O R T A N T I N F O R M A T I O N

l Using your SMART product near a TV or radio could cause interference to the images or

sound. If this happens, move the TV or radio away from the projector.

Operation

W A R N I N G

l Do not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard

interactive whiteboard.

Do not climb on, hang from or suspend objects from the projector boom.

Climbing on the interactive whiteboard or projector boom could result in personal

injury or product damage.

C A U T I O N

l Do not block the projector’s ventilation slots and openings.

I M P O R T A N T

l If you have peripheral devices that do not use a 3.5 mm phone jack audio in/out, a DB15

VGA video input connector or an HDMI™ video connector, you may need to purchase

third-party adapters.

l Keep your remote control in a safe place because there is no other way to access menu

options.

l Disconnect the product from its power source when it is not used for a long period.

Other precautions

If you own a SMARTproduct other than a SMARTBoard M685ix2 series interactive whiteboard

system, refer to the warnings document that was sent with your product for relevant warnings

and maintenance instructions.

Environmental requirements

Before you install your interactive whiteboard system, review the following environmental

requirements.

Environmental requirement

Operating temperature

iii

Parameter

5°C to 35°C (41°F to 95°F) from 0m to 1800m (0' to 6000')

5°C to 30°C (41°F to 86°F) from 1800m to 3000m (6000' to 9800')

I M P O R T A N T I N F O R M A T I O N

Environmental requirement

Storage temperature

Humidity

Water and fluid resistance

Dust

Electrostatic discharge (ESD)

Parameter

-20°C to 50°C (-4°F to 122°F )

5% to 95% storage relative humidity, non-condensing

5% to 85% operating relative humidity, non-condensing

Intended for indoor use only. Doesn’t meet any salt-spray or water

ingress requirements.

Don’t pour or spray liquids directly onto your interactive

whiteboard, the projector or any of its sub-components.

Intended for use in office and classroom environments. Not for

industrial use where heavy dust and pollutants can cause malfunctions or impaired operation. Periodic cleaning is required in areas with heavier dust. See Cleaning the projector on page 25 for information on cleaning the SMARTUX80 projector.

EN61000-4-2 severity level 4 for direct and indirect ESD

No malfunction or damage up to 8kV (both polarities) with a

330ohm, 150 pF probe (air discharge)

Unmated connectors meet no malfunction or damage up to 4kV

(both polarities) for direct (contact) discharge

Cables

Conducted and radiated emissions

All SMART Board M685ix2 interactive whiteboard system cables

should be shielded to prevent potential accidents and degraded video and audio quality.

EN55022/CISPR 22, Class A

Contents

Important information i

Safety warnings, cautions and important information i Environmental requirements iii

Chapter 1: About your interactive whiteboard system 1

SMART Board M685ix2 interactive whiteboard system features 2 Included accessories 4 Optional accessories 5

Chapter 2: Installing your interactive whiteboard system 7

Choosing a location 7 Choosing a height 8 Routing the cables 8 Installing SMART software 8 Setting up the projector image 9 Integrating your system with peripheral devices 11

Chapter 3: Using your interactive whiteboard system 13

Using your projector 13 Using your interactive whiteboard 21

Chapter 4: Maintaining your interactive whiteboard system 23

Maintaining your interactive whiteboard 23 Cleaning the projector 25 Focusing and adjusting the projector image 25 Removing and replacing the projector lamp module 25 Resetting the lamp hours 27 Replacing the remote control battery 28

Chapter 5: Troubleshooting your interactive whiteboard system 29

Before you start 30 Determining your interactive whiteboard system’s status 32 Resolving interactive whiteboard issues 33 Resolving projector issues 33 Resolving audio issues 39 Resolving network communication issues 40 Accessing the service menu 40 Transporting your interactive whiteboard system 41

Appendix A: Remotely managing your system through a network interface 43

Webpage management 43 Simple Network Management Protocol (SNMP) 51

C O N T E N T S

Appendix B: Remotely managing your system through an RS-232 serial interface 53

Connecting your room control system to the SMARTUX80 projector 54 Projector programming commands 55

Appendix C: Integrating other devices 75

Video format compatibility 75 Connecting peripheral sources and outputs 78

Appendix D: Remote control code definitions 81

Appendix E: Hardware environmental compliance 83

Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery

Directives) 83 Batteries 83 Mercury 83 More information 83

Index 85

Chapter 1

whiteboard system

SMART Board M685ix2 interactive whiteboard system features 2

SMARTBoard M600 series interactive whiteboard 2 SMARTUX80 projector 3

Included accessories 4

Remote control 4 Pens 5

Optional accessories 5

Hardware mounting kit 5

Your SMART Board M685ix2 interactive whiteboard system combines the following

components:

l SMARTBoard M600 series interactive whiteboard

l SMARTUX80 projector

l Accessories and optional equipment

This chapter describes the features of your interactive whiteboard and provides information about

product parts and accessories.

C H A P T E R 1

About your interactivewhiteboard system

SMART Board M685ix2 interactive whiteboard system features

Your SMART Board M685ix2 interactive whiteboard system uses the WXGA (16:10) ultra-short-

throw, high-offset SMARTUX80 projector. It

delivers high-definition, high performance

interactivity that is virtually shadow--free and glare--

free.

The modular and expandable hardware and software

architecture of your interactive whiteboard system

enables you to do everything you can do at your

computer—open and close applications, meet with

others, create new documents or edit existing ones,

visit websites, play and manipulate video clips and

more—just by touching the interactive surface.

The projector also supports video and audio

connections from a variety of devices, including

DVD and Blu-ray™ players, document cameras, and

other high-definition sources and can project media from these sources onto the interactive

screen.

When you use SMART software with your SMART Board M685ix2 interactive whiteboard

system, you can write over any application in digital ink using a pen tray pen or your finger and

then save these notes for future reference and distribution.

SMARTBoard M600 series interactive whiteboard

Your SMARTBoard M600 series interactive whiteboard, featuring SMART’s proprietary DViT®

(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive

whiteboard in the world.

The SMARTBoard M600 series interactive whiteboard performs best with the SMARTUX80

projector because of its exceptional colour performance, aspect ratio, input response and short-

throw image distance.

C H A P T E R 1

About your interactivewhiteboard system

Other features of your interactive whiteboard

include the following:

l Pen tray buttons that activate the pens’

colours and the on-screen keyboard, right-

click, Orientation and Help functions

l A durable hard-coated surface that is

optimised for projection and easily cleaned

For more information about your SMARTBoard

interactive whiteboard, see the SMARTBoard

M600 series interactive whiteboard user's guide

(smarttech.com/kb/170410).

N O T E

Because of its wide-screen format, the SMARTUX80 projector is compatible only with

SMARTBoard M685 interactive whiteboards and not with SMARTBoard M680 interactive

whiteboards.

SMARTUX80 projector

The SMARTUX80 projector system includes an

ultra-short-throw projector for use with

SMARTBoardM685 interactive whiteboards and a sturdy

support system ideal for corporate and classroom

environments.

The features of the projector system include the following:

l A wall-mounted, high-offset SMARTUX80 projector

engine that uses single chip DLP® technology by TexasInstruments™, providing

BrilliantColor™ performance, High Contrast, and Gamma 2.1 correction with Bright

Classroom, Dark Classroom, sRGB, User and SMART Presentation modes

l 16:10 aspect ratio

l 3300 ANSI lumens (typical)

l PAL, PAL-N, PAL-M, NTSC, NTSC 4.43, SDTV (480i/p and 576i/p), HDTV (1080p) video

system compatibility

l Native 1280 × 800 resolution

l AppleMacintosh, iMac and VESA® RGB video format standard compatibility

l Remote management via network through an RJ45 cable

Remote management via a serial RS-232 interface

C H A P T E R 1

About your interactivewhiteboard system

l Connectivity for a second SMARTUX80 projector in a dual interactive whiteboard system

l Self-protection timer for a hot re-strike of the projector lamp

l Protected cable routing through the projector housing and a cable cover that prevent

tampering and clutter

l Secure mounting and installation system that includes a projector padlock loop

l An internal speaker

l Templates and instructions for positioning the system safely

Your SMARTUX80 projector connection panel has the following connections:

l 3.5mm phone jack audio input connector

l 3.5mm phone jack audio output connector

l DB15F (DE-15F) RGB VGA video input connector

l DB9F (DE-9F) RS-232 connector

l HDMI 1In input connector

l HDMI 2 In input connector

l Power

l USBB connector for service access

l RJ45 (8P8C modular) connector for local area network connections

l RJ45 (8P8C modular) connector for dual interactive whiteboard systems

l 7-pin mini-DIN connector

l 4-pin mini-DIN 5V/2A output connector

Included accessories

The following accessories are included with your interactive whiteboard system.

Remote control

The remote control enables you to control the system and set up your projector. Use

the remote control to access menu options, system information and input selection

options.

C H A P T E R 1

About your interactivewhiteboard system

Pens

There are two pens included with your interactive

whiteboard. Pick up a pen and press one of the four colour

buttons on the pen tray (black, red, green or blue) to select

the colour of digital ink that you write on the interactive

whiteboard.

Optional accessories

You can add a variety of accessories to your interactive whiteboard to best meet your specific

needs. Purchase these items from your authorised SMART reseller (smarttech.com/where).

For more information on accessories, go to smarttech.com/accessories.

Hardware mounting kit

You can order a hardware mounting kit for your projector from your authorised SMART reseller

(smarttech.com/where). It contains an assortment of screws and wall anchors for several

different wall types (see smarttech.com/kb/160505).

You can also order a hardware mounting kit for your interactive whiteboard (see

smarttech.com/kb/170475).

Chapter 2

whiteboard system

Choosing a location 7 Choosing a height 8 Routing the cables 8 Installing SMART software 8 Setting up the projector image 9

Focusing the image 9 Aligning the image 9 Projector connection diagram 10

Integrating your system with peripheral devices 11

Consult the SMART Board M685ix2 interactive whiteboard system installation document,

installation template and important information included with your product for instructions on how

to install and secure your system.

I M P O R T A N T

The SMARTBoard M685ix2 interactive whiteboard system textless installation guide is also

available online (smarttech.com/kb/170440).

This chapter provides additional considerations and details for installing your interactive

whiteboard system.

Choosing a location

Choose a location for your interactive whiteboard system that’s far from bright light sources, such

as windows and strong overhead lighting. Bright light sources can cause distracting shadows on

your interactive whiteboard and can reduce the contrast of the projected image.

Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive

whiteboard system. Install the projector and your interactive whiteboard on the same flat surface.

For best presentation alignment, mount your interactive whiteboard system in a location that’s

central to your audience’s viewing direction.

For mobile or adjustable installation options, contact your authorised SMART reseller.

C H A P T E R 2

Installing your interactive whiteboard system

Choosing a height

SMART includes a mounting template with each interactive whiteboard system. If you lose this

template, contact your authorised SMART reseller. Using this template ensures that you can do

the following:

l Mount the projector at a safe height for headspace clearance, whilst maintaining enough

space for airflow and installation access above the unit.

l Position the projector at the correct height above your interactive whiteboard to align the

projected image with the touch screen.

Dimensions on the template recommend a distance from the floor suitable for adults of average

height. You should consider the general height of your user community when you choose a

location for your interactive whiteboard.

Routing the cables

When connecting cables from the SMARTUX80 projector to your interactive whiteboard, make

sure that all cables pass between the two interactive whiteboard wall-mounting brackets and that

the cables don’t rest on the wall-mounting brackets.

Installing SMART software

You must install SMARTsoftware, such as SMARTNotebook™ collaborative learning software

on the computer connected to your interactive whiteboard system to access all of its features.

Download SMARTsoftware from smarttech.com/software. These webpages list the minimum

hardware requirements for each software version. If SMART software is already installed on your

computer, take this opportunity to upgrade your software to ensure compatibility.

C H A P T E R 2

Installing your interactive whiteboard system

Setting up the projector image

You must focus the projected image and then align the projected image.

Focusing the image

Use the focus lever on the bottom of the SMARTUX80 projector to focus the projected image.

To focus and adjust the image

Turn the focus lever clockwise or anticlockwise until the image is in focus.

Aligning the image

C A U T I O N

Never touch the lens or the mirror with your hands or a brush. This can disturb the focus or

quality of image that your projector displays.

The projector’s image alignment screen appears when you start your projector the first time, or

you can access it from the startup screen menu any time.

C H A P T E R 2

Installing your interactive whiteboard system

Use the mechanical adjustments described in the installation document and the image alignment

screen to adjust the projected image size, shape and location so that you can see the full

projected image clearly. Don’t use other images, which might be cropped or scaled by the

projector and result in a misleading projected image size, shape and location.

When adjusting keystone (tilt), ensure that the top and bottom edges of the image are horizontal

before you position the left and right edges of the image relative to your interactive whiteboard.

To fine-tune the image, you might need to repeat all steps described in the installation document

in smaller increments.

Projector connection diagram

You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,

document cameras, and other high-definition sources, as well as peripheral device outputs such

as a secondary projector or other displays, and powered speakers.

N O T E

You might need to purchase third-party adapters to connect certain peripheral devices.

No. Connector Connect to:

1 3.5mm phone jack audio input Audio sources associated with the computer

connected to the VGA video input source.

2 3.5 mm phone jack audio output External speakers (optional, not included)

3 DB15F (DE-15F) RGB VGA video

Secondary computer (optional, not included)

input

4 DB9F (DE-9F) RS-232 ECP cable harness

5 HDMI1 In

Primary computer high-definition media (audio

and video) source (not included)

6 HDMI 2 In Additional high-definition media (audio and video)

source (not included)

C H A P T E R 2

Installing your interactive whiteboard system

No. Connector Connect to:

7 Power Mains power supply

8 USB B Do not use (for service access only)

9 RJ45 (8P8C modular connector) Network (for webpage management and SNMP

access). Network connection only.

10 RJ45 (8P8C modular connector) Projector 2 (for dual interactive whiteboard

systems). Crossover cable connection only.

11 7-pin mini-DIN Cable harness to interactive whiteboard

12 4-pin mini-DIN 5V/2A output Cable harness to interactive whiteboard

I M P O R T A N T

The 4-pin mini-DIN5V/2A output provides power to SMARTproducts only.

N O T E S

l To connect your SMARTBoard M685 interactive whiteboard see the SMARTBoard

M685ix2 interactive whiteboard system installation and cabling guide

(smarttech.com/kb/170440).

l To connect accessories to your interactive whiteboard, refer to the documents included

with the accessories and consult the SMARTSupport website (smarttech.com/support)

for additional information.

Integrating your system with peripheral devices

For information on integrating your SMARTBoard M685ix2 interactive whiteboard appliance-

based systems with peripheral devices, see Connecting peripheral sources and outputs on page

78.

Chapter 3

whiteboard system

Using your projector 13

Using your remote control 13

Using the remote control buttons 14

Adjusting projector settings 15

Using your interactive whiteboard 21

This chapter describes the basic operation of your interactive whiteboard system and explains

how to set up your remote control, retrieve system information, access the projector’s image

adjustment options and integrate your interactive whiteboard system with peripheral devices.

Using your projector

This section explains how to use your projector remote control to access on-screen menus and

change projector setting.

Using your remote control

The projector remote control enables you to access on-screen projector menus and change

projector settings.

C H A P T E R 3

Using your interactive whiteboard system

Using the remote control buttons

The projector remote control enables you to access on-screen menus and change projector

settings. Use the Power button on the remote control or pen tray to put the projector into Standby mode or to turn it on. You can also use the Input button on the remote control to switch

sources on the projector.

Number Function Description

1 Input Select a video and audio input source on the

projector and the associated USB input source on the ECP, if present.

2 Menu Show or hide the projector menus.

3 (Left), (Right),

Change the menu selections and adjustments.

(Up) and (Down) arrows

4 Hide Freeze, hide or display the image:

Press once to freeze the image.

For example, you can display a question on

the screen whilst you check your email.

Press again to hide the image, that is, to

display a black screen.

Press again to return to the live image.

5 Mode Select a display mode.

6 Mute Mute audio amplification.

(Power)

Turn on the projector or put it into Standby mode.

8 (Enter) Accept the selected mode or option.

9 (Volume Up) Increase audio amplification volume.

10 (Volume Down) Decrease audio amplification volume.

C H A P T E R 3

Using your interactive whiteboard system

N O T E

The Mute, Volume Up and Volume Down buttons work only if there is an audio source

connected to the projector for the selected video input source.

Adjusting projector settings

The remote control’s Menu button enables you to access the on-screen display to adjust the

projector settings.

I M P O R T A N T

Keep your remote control in a safe place because there is no other way to access menu

options.

Setting Use Notes

Image Adjustment menu

Display Mode Indicates the projector’s

display output (SMARTPresentation,

BrightRoom, DarkRoom, sRGB and User).

Brightness Adjusts projector brightness

from 0 to 100.

Contrast Adjusts the difference

between the lightest and darkest parts of the image from 0 to 100.

Frequency Adjusts the display data

frequency of the projected image from -5 to 5 to match the frequency of your computer’s graphics card.

Tracking Synchronises your

projector’s display timing with your computer’s graphics card from 0 to 63.

The default is SMARTPresentation.

The default is 50.

The default is 0.

This setting applies to VGA inputs only.

H-Position Moves the horizontal

position of the source video left or right from 0 to 100 (relative to the projected image).

Don’t adjust this setting unless you’re advised to by SMARTSupport.

Apply this setting only after you make all physical adjustments.

This setting applies to VGA inputs only and is useful in situations where the source video is cut off.

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

V-Position Moves the vertical position

of the source video up or down from -5 to 5 (relative to the projected image).

White Peaking Adjusts the image colour

brightness from 0 to 10 whilst providing more vibrant white shades.

Degamma Adjusts the colour

performance of the display from 1 to 3.

Colour Adjusts the Red, Green,

Blue, Cyan, Magenta and Yellow colours on the projector from 0 to 100 to provide custom colour and luminance output.

Don’t adjust this setting unless you’re advised to by SMARTSupport.

Apply this setting only after you make all physical adjustments.

This setting applies to VGA inputs only and is useful in situations where the source video is cut off.

A value closer to 0 creates a natural image and a value closer to 10 enhances brightness. The default is 10.

The default is 2.

Each colour has a default value of 100.

Adjustments to the colour settings register under the User mode.

Audio menu

Volume Adjusts the projector’s

volume amplification from 20 to 20.

Mute Mutes the projector’s audio

output.

Disable Volume Control

System Output

Disables the projector’s volume control.

Selects one or more speakers or other audio device.

Projector Functions menu

3D On/Off Turns the DLPLink™

technology 3D feature on or off.

The default is 0.

The default is off.

If you mute the projector’s audio output and then increase or decrease the volume, the volume is restored automatically. You can prevent this from happening by disabling the volume control.

Select Line Out+Speaker, Line Out Only or Speaker Only.

The default is off.

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

3D Format Displays the current 3D

format (Interleaved or Under-over).

3D Invert

Left-Right

Auto Signal Detect

Selects the 3D Invert setting (L-R or R-L).

Enables or disables signal searching of input connectors.

Lamp Reminder Turns the lamp replacement

reminder on or off.

Lamp Mode Adjusts lamp brightness to

Standard or Economy.

Interleaved breaks down the image frame for

each eye, alternately displaying a line of visual information from each frame.

Under-over concurrently displays horizontally stretched image frames for each eye, one above the other.

L-R displays visual data for the left eye first.

R-L displays visual data for the right eye first.

The default is off.

Select On to have the projector continuously switch inputs until it finds an active video source.

Select Off to maintain signal detection in one input.

This reminder appears 100 hours before the recommended lamp replacement.

Standard displays a high-quality, bright image.

Economy increases the lamp life by decreasing the brightness of the image.

Auto Power Off (minutes)

Sets the length of the auto power-off countdown timer between 1 and 240 minutes.

Zoom Adjusts the zoom to the

centre of the image in or out from 0 to 30.

Projector ID Displays the projector’s

unique ID number (from 0 to

99) within your organisation’s network.

The default is 120 minutes.

The timer begins to count down when the projector no longer receives a video signal. The timer finishes when the projector enters Standby mode.

Select 0 to turn off the timer.

The default is 0.

Zooming in cuts off the outer edges of the source video.

You can refer to or change this number when using the network remote management feature (see Remotely managing your system through a network interface on page 43).

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

Aspect Ratio Adjusts the image output to

FillScreen, MatchInput or 16:9.

Startup Screen Selects the type of startup

screen (SMART, Capture

User Startup Screen, Preview Startup Screen), or Image Alignment Screen.

The default is FillScreen.

FillScreen produces an image that fills the

entire screen by stretching and scaling the source video to match the projector’s native resolution and aspect ratio.

MatchInput displays the source video in its native resolution and aspect ratio. As a result, unused space could appear along the top and bottom edges of the screen (letterbox format) or along the left and right edges of the screen (pillarbox format).

See Video format compatibility on page 75 for descriptions of each mode.

This screen displays when the projector lamp is starting and a video source signal isn’t displayed.

SMART displays the default SMART logo on a blue background.

Capture User Startup Screen closes the on-screen display menu and captures the entire projected image. The captured image is displayed the next time the on-screen display opens. (The capture can take up to one minute, depending on the complexity of the background graphic.)

Preview Startup Screen enables you to preview the default or captured startup screen.

Image Alignment Screen enables you to adjust the projected image size, shape and location.

Image

Alignment

Screen

Enables you to adjust the

projected image size, shape

and location.

Set to Default? Resets projector settings to

their default values.

The image alignment screen appears the first

time you start your projector. However, you

can access it from the startup screen menu

any time. Press Menuor Enter to close it.

If you select Yes, all projector settings reset to their defaults, reversing any menu changes that you made. This action is irreversible.

Don’t adjust this setting unless you want to reset all of the applied settings, or unless you’re advised to by a SMARTSupport specialist.

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

USB Source

Select

Opens a sub-menu that enables you to select the video input on your projector and the USB port on the ECP (if present).

Network menu

Network Activates the projector’s

RJ45 connector and network

features.

Status Displays the current network

status (Connected, Disconnected or Off).

DHCP Displays the status of the

network’s Dynamic Host Configuration Protocol (DHCP) as On or Off.

Password Reminder

Emails the network password to the previously defined email recipient.

The defaults are as follows:

HDMI 1, USB 1

HDMI 2, Disabled (no associated USB

input)

VGA 1, USB 2

The default is off.

The default is on.

On enables a DHCP server on the network to automatically assign an IP address to the projector.

Off enables an administrator to assign an IP address manually.

See Webpage management on page 43 to set up a destination email address.

IP Address Displays the projector’s

current IP address in values between 0.0.0.0 and

255.255.255.255.

Subnet Mask Displays the projector’s

subnet mask number in values between 0.0.0.0 and

255.255.255.255.

Gateway Displays the projector’s

default network gateway in values between 0.0.0.0 and

255.255.255.255.

DNS Displays the projector’s

primary domain name server (DNS) IP address in values between 0.0.0.0 and

255.255.255.255.

To change the projector’s IP address, use the RS-232 connector (see Network controls on page 63) or use a DHCP server to assign a dynamic IP address and then set a static IP address using the network remote management feature (see Remotely managing your system through a network interface on page 43).

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

MAC Address Displays the projector’s

MAC address in xx-xx-xxxx-xx-xx format.

Group Name Displays the projector’s

workgroup name as set by an administrator (maximum 12 characters).

Projector Name Displays the projector’s

name as set by an administrator (maximum 12 characters).

Location Displays the projector’s

location as set by an administrator (maximum 16 characters).

Contact Displays the contact name

or number for projector support as set by an administrator (maximum 16 characters).

You can set the projector’s workgroup name using the remote management features (see

Remotely managing your system through a network interface on page 43 and Remotely managing your system through an RS-232 serial interface on page 53).

You can set the projector’s name using the remote management features (see Remotely

managing your system through a network interface on page 43 and Remotely managing your system through an RS-232 serial interface on page 53).

You can set the projector’s location using the remote management features (see Remotely

managing your system through a network interface on page 43 and Remotely managing your system through an RS-232 serial interface on page 53).

You can set the contact name or number using the remote management features (see

Remotely managing your system through a network interface on page 43 and Remotely managing your system through an RS-232 serial interface on page 53).

Language menu

Language Selects language

preference.

Information menu

Lamp Hours Displays the current number

of lamp usage hours from 0 to 4000 hours from when it was last reset.

Input Displays the currently

displayed video input source (VGA, HDMI1, HDMI2 or None).

Projector menu support is available in English (default), Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish and Swedish.

Always reset the lamp hours after you replace a lamp, because lamp service reminders are based on the current hours of use. See Resetting the lamp hours on page 27 for details on the lamp hours reset procedure.

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

Resolution Displays the projector’s

most recently detected video source signal resolution and refresh rate.

Firmware Version

MPU Version Displays the projector

Network Version

Model Number Displays the projector’s

Serial Number Displays the projector’s

Displays the projector’s digital display processor (DDP) firmware version in x.x.x.x format.

microprocessor unit (MPU) firmware version in x.x.x.x format.

Displays the projector’s network communications processor firmware version in x.x.x.x format.

model number.

serial number.

If there is no current video input source signal, this setting displays the last known source signal image resolution and refresh rate.

If you haven’t enabled the Network and VGA Out setting, this setting is unable to display the projector’s network communications processor firmware version and displays

0.0.0.0 instead.

UCP ports 1 / 2 Reserved for future

application.

Using your interactive whiteboard

For information about how to use your interactive whiteboard, refer to the SMARTBoard M600

series interactive whiteboard user's guide (smarttech.com/kb/170410).

When you connect your SMARTBoard interactive whiteboard to a computer with SMART

software, you can access the full capabilities of your interactive whiteboard.

For additional resources, go to smarttech.com, click the flag icon in the top right corner and then

select your country and language. In the Support section of this website, you’ll find up-to-date,

product-specific information, including setup instructions and specifications.

The SMARTtraining website (smarttech.com/training) includes an extensive library of training

resources that you can refer to when first learning to set up or use your interactive whiteboard

system.

Chapter 4

whiteboard system

Maintaining your interactive whiteboard 23

Preventing damage to your interactive whiteboard 23

Keeping the writing surface clean 24 Cleaning the projector 25 Focusing and adjusting the projector image 25 Removing and replacing the projector lamp module 25 Resetting the lamp hours 27 Replacing the remote control battery 28

This chapter includes methods for properly cleaning and preventing damage to your SMART

Board M685ix2 interactive whiteboard system.

Maintaining your interactive whiteboard

With proper care, your SMARTBoard interactive whiteboard will provide years of trouble-free

service.

Preventing damage to your interactive whiteboard

Although your interactive whiteboard’s surface is very durable, take the following precautions to

prevent damage.

l Don’t use sharp or pointed objects, such as ballpoint pens or pointers, as writing tools.

l Replace the pen when the nib wears out.

l Don’t use low-odour dry-wipe markers because they can be very difficult to erase. Use

standard (high-odour) dry-wipe markers that show a warning to use them only in well-

ventilated areas.

l Don’t use adhesive tape on the interactive surface.

l Don’t use abrasive erasers or harsh chemicals to clean your product.

l The digital cameras located in the corners of the frame are protected from dust and dirt by

windows. In extremely dusty environments, spray a proprietary household, alcohol-free

glass cleaner onto a cotton swab and rub it gently on the windows. Don’t use compressed

air to clean the cameras.

C H A P T E R 4

Maintaining your interactive whiteboard system

Keeping the writing surface clean

Follow these tips to keep the interactive whiteboard’s surface clean.

l Clean your interactive whiteboard at least every six months.

l Don’t spray cleaner directly onto the interactive whiteboard’s surface. Instead, spray a light

amount of cleaner onto a cloth and then gently wipe the interactive surface.

I M P O R T A N T

Turn your interactive whiteboard system off before you clean it so that you do not

scramble the desktop icons or inadvertently activate applications when you wipe the

interactive surface.

T I P

To view dirt or streaks more easily, set your projector to Standby (lamp off) mode.

C H A P T E R 4

Maintaining your interactive whiteboard system

Cleaning the projector

W A R N I N G

Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a

ladder.

C A U T I O N

Before you clean the projector, press the Power button twice on the remote control to put the system in Standby mode and then wait 30 minutes for the lamp to cool completely.

l Never touch the lens or the mirror with your hands or a brush.

l Do not allow liquids or commercial solvents of any kind to flow into the projector base or

head.

Do not spray cleaners or solvents near any part of the projector because they can spread a

chemical mist on some of the projector’s components and lamp, resulting in damage,

staining or poor image quality.

l Do not use compressed air to clean the projector.

When cleaning the projector’s lens or mirror:

l Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow

off dust.

l If wiping the lens or mirror is unavoidable, wear protective gloves and gather the cleaning

cloth into a ball. Gently fan the cleaning cloth across the lens or mirror as you would a

feather duster. Do not apply any pressure to the lens or mirror.

Focusing and adjusting the projector image

For information on focusing and adjusting the projector image, see Setting up the projector image

on page 9.

Removing and replacing the projector lamp module

Eventually the lamp module will dim and a message will appear reminding you to replace the

lamp. Make sure that you have a replacement projector lamp module before proceeding.

For instructions on how to replace the projector lamp module, go to smarttech.com/kb/170389.

C H A P T E R 4

Maintaining your interactive whiteboard system

W A R N I N G

l Replace the lamp when the projector displays its lamp life warning message. If you

continue to use the projector after this message appears, the lamp can shatter or burst,

scattering glass throughout the projector.

l If the lamp shatters or bursts, leave and then ventilate the area.

Next do the following:

Avoid touching the glass fragments because they can cause injury.

Wash your hands thoroughly if you have come into contact with lamp debris.

Thoroughly clean the area around the projector, and discard any edible items placed

in that area because they could be contaminated.

Call your authorised SMART reseller for instructions. Do not attempt to replace the

lamp.

l When replacing the projector lamp:

Put the projector into Standby mode and wait 30 minutes for the lamp to cool

completely.

Do not remove any screws other than those specified in the lamp replacement

instructions.

Wear protective eyewear whilst changing the lamp. Failure to do so can cause

injuries including loss of eyesight if the lamp shatters or bursts.

Use only replacement lamps approved by SMARTTechnologies. Contact your

authorised SMART reseller for replacement parts.

Never replace the lamp module with a previously used lamp module.

Always handle the fragile lamp module with care to prevent premature lamp failure or

exposure to mercury. Use gloves When touching the lamp. Do not touch the lamp

with your fingers.

Recycle or dispose of the lamp module as hazardous waste in accordance with local

regulations.

l See smarttech.com/compliance for the projector’s Material Safety Data Sheets (MSDS)

documents.

C H A P T E R 4

Maintaining your interactive whiteboard system

Resetting the lamp hours

Once you have replaced the lamp module, you need to access the projector service menu and

reset the lamp hours. To prevent accidental errors, only a system administrator should perform

this procedure.

N O T E

Always reset the lamp hours after you replace the lamp, because lamp service reminders are

based on the current hours of use.

To reset the lamp hours

1. Using the remote control, press the following buttons quickly to access the service menu:

Down, Up, Up, Left, Up.

C A U T I O N

Do not adjust any settings in the service menu other than those listed in this guide.

Changing other settings can damage or affect the operation of your projector and may

invalidate your warranty.

2. Scroll down to Lamp Hour Reset and then press Enter.

C A U T I O N

Do not reset the lamp hours unless you have just replaced the lamp module. Resetting the

lamp hours on an old lamp can damage your projector as a result of lamp failure.

3. Scroll down to Exit and then press Enter to exit the projector service menu.

C H A P T E R 4

Maintaining your interactive whiteboard system

Replacing the remote control battery

Follow this procedure to replace the remote control battery.

W A R N I N G

l Reduce the risk associated with a leaking battery in the projector’s remote control by

following these practices:

Use only the specified CR2025 coin-cell battery.

Remove the battery when the remote control is unused for an extended period.

Do not heat, disassemble, short or recharge the battery, or expose it to fire or high

temperatures.

Avoid eye and skin contact with the battery if it has a leak.

l Dispose of the exhausted battery and product components in accordance with applicable

regulations.

To replace the remote control battery

1. Hold down the side release on the leftside of the battery holder and pull the battery holder

completely out of the remote control.

2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell

battery.

I M P O R T A N T

Align the battery’s positive (+) and negative (–) terminals with the correct signs on the

battery holder.

3. Insert the battery holder into the remote control.

Chapter 5

interactive whiteboard system

Before you start 30

Locating status lights 30

Locating serial numbers 31 Determining your interactive whiteboard system’s status 32 Resolving interactive whiteboard issues 33

Resolving operation issues 33 Resolving projector issues 33

Resolving projector errors 33

Your projector stops responding 34 The “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Colour Wheel Failure”

message appears 34 The “Lamp Failure” message appears 35 The projector Power and Service lights are off 35

Resolving image issues 35

Loss of signal 36 Partial, scrolling or incorrectly displayed image 36 Unstable or flickering image 37 Frozen image 38 The image from your connected laptop computer isn’t projected 38

Unaligned projected image 38 Resolving audio issues 39 Resolving network communication issues 40 Accessing the service menu 40

Retrieving your password 41 Resetting the projector 41

Transporting your interactive whiteboard system 41

C H A P T E R 5

Troubleshooting your interactive whiteboard system

This chapter provides basic troubleshooting information for your interactive whiteboard system.

For issues not covered in this chapter, consult the SMARTSupport website

(smarttech.com/support) or contact your authorised SMART reseller (smarttech.com/where).

Before you start

Before you troubleshoot your interactive whiteboard system or contact SMARTSupport or your

authorised SMART reseller for assistance, you need to do the following:

l Locate your interactive whiteboard system’s status lights

l Locate your interactive whiteboard system’s serial numbers

Locating status lights

Your interactive whiteboard system consists of several components, which have their own

status lights:

l The Select button on your interactive whiteboard pen tray has an LED light that also

functions as a status light.

Your projector’s Power and Service lights are located on the bottom of the projector.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

Locating serial numbers

The SMART Board [Model] interactive whiteboard serial number is located on the lower-right

edge of the frame, as well as on the back of the interactive whiteboard. For more information, see

the SMART Board [Model] interactive whiteboard user's guide (smarttech.com/kb/170410).

The SMARTUX80 projector's serial number is located on the top of the projector.

The serial number is also located at the bottom of the projector and can be seen when you stand

on the floor and look up at the projector. Open the cable cover at the bottom of the projector and

locate the serial number next to the cable connectors.

T I P

You can also access the projector’s serial number through the on-screen menu. For more

information, see Adjusting projector settings on page 67.

For the locations of serial numbers on other components and accessories, see

smarttech.com/support.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

Determining your interactive whiteboard system’s status

Use the following table to determine the status of your interactive whiteboard system.

Pen tray Select

Projector Power li ght

Normal operating statuses

Solid green Off Solidwhite Correct Full control The syst em is operating normally.

Flashing green Off Off None None The system is starting up.

Solid amber Off Off None None The system is in Standby mode.

Flashing amber Off Off None None The system is entering Standby

Solid green Off Solidamber N/A N one The interact ive whiteboard’s

Error statuses

Solid green Off Solidwhite Incorrect Full control There’s an issue with the projected

Solid green Off Solidwhite Correct None There’s an issue with the

Solid green Off Flashing white Correct Touch only SMARTProductDrivers isn’t

Solid green Off Off N/A None There’s an issue wit h the

Solid amber Flashing red N/A None N/A There’s an issue wit h the projector

Projector Service light

button status lig ht

Projected image

Touch and pen control

Status and r elated troub leshoo ting

If image or sound iss ues occur, see the remaining sections of this chapter for troubleshooting information.

mode.

controller module is s tarting up.

If this process takes longer than 10 seconds, disconnect and then connect the USB cable from the interactive whiteboard.

The interactive whiteboard’s controller module is ready to receive a firmware update oris applying a firmware update.

image.

See Resolving image issues on page 35.

interactive whiteboard.

See Resolving operation iss ues on the next page.

installed or isn’t running correctly on the connected computer.

connections between the interactive whiteboard and t he other components of t he system.

See Resolving interactive whiteboard issues on the next page.

lamp.

See The “Lamp Failure” message appears on page 35.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

Pen tray Select

Projector Power li ght

Off Flashing red Off None None The projector’s operating

Off Solid red N/ A None N/A There’s an issue wit h the

Off Off Off None None The projector power cable isn’t

Projector Service light

button status lig ht

Projected image

Touch and pen control

Status and r elated troub leshoo ting

temperature has been exceeded.

See The “Project or Overheated”,

“Fan F ailure”, “Lamp Failure”or “Colour Wheel Failure” message appears on t he next page.

projector’s fan or colour wheel.

See The “Project or Overheated”,

“Fan F ailure”, “Lamp Failure”or “Colour Wheel Failure” message appears on t he next page.

properly connected.

There’s anissue with the mains power supply (for example, the circuit breaker is off).

Resolving interactive whiteboard issues

This section includes information on resolving issues with your interactive whiteboard.

For information not covered in this section, see the SMARTBoard M600 series interactive

whiteboard user's guide (smarttech.com/kb/170410).

Resolving operation issues

To resolve operation issues, complete the following tasks:

l Confirm that all cables are securely connected to the back of the pen tray, computer and

control module.

l Perform the calibration procedure documented in the SMARTBoard M600 series interactive

whiteboard user's guide (smarttech.com/kb/170410).

l Reset the interactive whiteboard system by disconnecting the power cable from the wall

socket and then connecting it.

l If necessary, complete additional troubleshooting with the guidance of SMARTSupport

using SMARTBoard Diagnostics.

Resolving projector issues

Resolving projector errors

System administrators can resolve the following projector errors on their own prior to contacting

SMARTSupport. Performing initial troubleshooting on your projector will reduce the time of a

C H A P T E R 5

Troubleshooting your interactive whiteboard system

support call.

Your projector stops responding

If your projector stops responding, perform the following procedure.

To restart an unresponsive projector

1. Put the projector into Standby mode and then wait 30 minutes for it to cool down.

2. Disconnect the power cable from the power socket and then wait at least 60 seconds.

3. Connect the power cable and then turn on the projector.

The “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Colour Wheel Failure”

message appears

If the “Projector Overheated”, “Fan Failure” or “Colour Wheel Failure” message appears and the

projector stops projecting an image, one of the following issues is occurring:

l The temperature is overheating but the “Projector Overheated” message fails to display.

l The temperature outside the projector is too high.

l One of the fans has failed.

l The projector has a colour wheel issue.

To resolve the “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Colour Wheel

Failure” error

1. Put the projector into Standby mode and then wait 30 minutes for it to cool down.

2. If your room is hot, lower the temperature if possible.

3. Ensure that nothing is blocking the projector’s air intake and exhaust.

4. Disconnect the power cable from the power socket and then wait at least 60 seconds.

5. Connect the power cable and then turn on the projector.

6. Adjust the fan speed using the service menu.

7. If the previous steps don’t resolve the issue, put the projector into Standby mode,

disconnect the power cable and then contact your authorised SMARTreseller.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

The “Lamp Failure” message appears

If the “Lamp Failure” message appears, one of the following issues is occurring:

l The lamp is overheating, likely due to blocked air vents.

l The lamp has reached the end of its life.

l The projector has an internal problem.

To resolve the “Lamp Failure” error

1. Restart the projector (see Your projector stops responding on the previous page).

2. If the lamp has more than 2000 hours of use in Standard mode or 3000 hours of use in

Economy mode, it’s near the end of its lifespan.

3. Replace your lamp as described in Removing and replacing the projector lamp module on

page 25.

4. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode,

disconnect the power cable and then contact your authorised SMARTreseller.

The projector Power and Service lights are off

If the projector Power and Service lights are both off, one of the following issues is occurring:

l There was a power outage or a power surge.

l A circuit breaker or a safety switch was tripped.

l The projector isn’t connected to the power source.

l The projector has an internal problem.

To resolve the unlit projector Power and Service lights issue

1. Check the power source and then make sure that all cables are connected.

2. Confirm that the projector is connected to an active power socket.

3. Make sure that the pins on the connectors aren’t broken or bent.

4. Connect the power cable and then turn on the projector.

5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact

your authorised SMARTreseller.

Resolving image issues

To resolve common image issues, complete the following tasks:

l Ensure that the computer or other video source is on and set to display a resolution and

refresh rate supported by the projector (see Video format compatibility on page 75).

l Ensure that the video source is properly connected to the projector.

l Press the Input button on the remote control to switch to the correct video source.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

If these tasks don’t resolve the issue, refer to the following sections for additional troubleshooting

information.

Loss of signal

If a video source signal is not detected, out of range of the projector’s support video modes or the

signal is being switched to a different device or input,

the projector doesn’t show a source signal and instead

displays the SMART logo on a blue screen.

To resolve signal loss issues

1. Wait approximately 45 seconds for the image to synchronise. Some video signals require a

longer synchronisation period; cycling back through inputs to the one you want also helps

image synchronisation.

2. If the image doesn’t synchronise, check your cable connections to the projector.

3. Ensure that the image signal is compatible with the projector (see Video format compatibility

on page 75).

4. If there are any extension cables, switch boxes, connection wall plates or other devices in

the video connection from the computer to the projector, temporarily remove them to ensure

they aren’t causing the video signal loss.

5. If your projector still doesn’t show a source signal, contact your authorised SMART reseller.

Partial, scrolling or incorrectly displayed image

N O T E

This procedure may vary depending on your version of Windows® operating system or

MacOSX operating system software and your system preferences. The following procedures

apply to Windows 7 operating systems and MacOSX10.8 operating system software.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

To resolve a partial, scrolling or incorrectly displayed image on your Windows computer

1. Select Start > Control Panel > Display.

2. Click Adjust resolution.

3. Verify that your display resolution setting is 1280 × 800 (WXGA).

4. Click Advanced settings and then click the Monitor tab.

5. Verify that the screen refresh rate is 60 Hz.

To resolve a partial, scrolling or incorrectly displayed image on your Mac computer

1. Select Apple Menu > System Preferences.

The System Preferences dialogue box appears.

2. Click Displays.

3. Verify that your display resolution setting is 1280 × 800 (WXGA).

4. Verify that the screen refresh rate is 60 Hz.

Unstable or flickering image

If the projector’s image is unstable or flickering, you could have different frequency or tracking

settings on your input source than on your projector.

I M P O R T A N T

Write down your setting values before adjusting any of the settings in the following procedure.

To resolve your unstable or flickering image

1. Check the display mode of your computer’s graphics card. Make sure that it matches one of

the projector’s compatible signal formats (see Video format compatibility on page 75). Refer

to your computer’s manual for more information.

2. Configure the display mode of your computer’s graphics card to make it compatible with the

projector. Refer to your computer’s manual for more information.

3. Optionally, reset the projector as described in Resetting the projector on page 41 to adjust

the frequency and tracking to their original values.

I M P O R T A N T

This action resets all values to their defaults.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

Frozen image

If your projector has a frozen image, perform the following procedure.

To resolve a frozen image

1. Ensure that the Hide Display feature is off.

2. Press the Hide button on the projector’s remote control to hide or show the display.

3. Ensure that your source device, such as your DVD player or computer, isn’t malfunctioning.

4. Put the projector into Standby mode and then wait 30 minutes for it to cool down.

5. Disconnect the power cable from the power socket and then wait at least 60 seconds.

6. Connect the power cable and then turn on the projector.

7. If the previous steps don’t resolve the issue, contact your authorised SMARTreseller.

The image from your connected laptop computer isn’t projected

Laptop computer settings can interfere with projector operations.

Some laptop computers deactivate their screens when you connect a secondary display device.

Refer to your computer’s manual for details on reactivating the computer's display screen.

Unaligned projected image

Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment

errors can occur when you mount your interactive whiteboard system on an uneven surface or a

wall that has obstructions, or if you swivel the projector too far from the vertical centre of your

interactive whiteboard.

Use the instructions in the SMARTBoard 685ix2 interactive whiteboard systems installation

instructions included (smarttech.com/kb/170472) to eliminate most image alignment issues.

The projector image can slip if the projector is moved often or installed in a location prone to

vibration, such as next to a heavy door. Follow these precautions to help prevent the image from

becoming misaligned:

l Make sure that the installation wall is plumb and square and doesn’t move or vibrate

excessively.

l Make sure that there are no obstructions behind the projector’s wall-mounting bracket and

that the bracket is firmly secured to the wall according to the installation instructions.

l Confirm that all cables are held in place with the appropriate cable management clip.

l Adjust the projected image. See the SMARTBoard 685ix2 interactive whiteboard system

textless installation guide included (smarttech.com/kb/170472) and Aligning the image on

page 9.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

Resolving audio issues

The projector includes speakers that are connected to the audio output connector in the

projector’s connection panel. If no sound is coming from your speakers or audio system, perform

the following procedure.

The projector includes an internal speaker. You can also connect an external audio system to the

audio output connector in the projector’s connection panel. If sound isn’t coming from either your

internal speaker or your external audio system, perform the following procedures.

N O T E

You might need to configure your computer to pass audio through HDMI if it isn’t configured

automatically.

To resolve audio issues, complete the following tasks:

l If you’re using optional external speakers or an external audio system, ensure that the

speakers’ or audio system’s cables are properly connected to the audio output plug on the

projector’s connection panel.

l For the purpose of troubleshooting, enable both the internal and external speakers by

ensuring that the System Output Switch in the audio menu is set to Line Out + Speaker.

l Ensure that the video cable from your computer is connected to the appropriate video

connector on your projector.

l If you’re using a VGA cable, ensure that the analogue audio cable from your computer’s

audio output is connected to the projector’s VGA audio input connector.

l Press the Mute button on the projector’s remote control and if Audio Mute is on turn it off.

l Use the projector’s remote control to ensure that the volume isn’t at the lowest setting.

l If you’re using an external audio system, ensure that your speaker or audio system is on and

that the volume is turned up.

l Check that your video source input, such as your computer or video device, isn’t

malfunctioning. Ensure that its audio output is on and that the volume isn’t set to the lowest

position.

N O T E

You must display the source input’s video to play its audio through the connected

speakers or audio system.

l Ensure that the correct audio output device is selected in your computer’s Sound settings.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

l If your computer's video signal is connected with an HDMI cable, ensure that your

computer's audio output is also configured to output audio via the same HDMIcable. If your

computer's video signal is connected with a VGA cable, ensure that your computer's audio

output is configured to use its analogue audio cable connected between the computer and

the projector.

N O T E

If you're using an HDMI video input on the projector, don’t use any DVI to HDMI adapters,

because they don’t transfer audio from the DVI source to the HDMI input on the projector.

l If the previous steps don’t resolve the issue, contact your authorised SMARTreseller.

Resolving network communication issues

If you don’t have network access, perform the following procedure to troubleshoot your system.

To resolve network communication issues

1. Ensure that your network cable is properly connected to the internet connection on the

projector’s connection panel. There are two RJ45 (8P8C) ports: one is for the network and

one is for projector 2. Ensure that the network cable connected to the correct one.

2. Ensure that the LAN warning light on the projector is green. To activate the projector’s

network features, use the “vgaoutnetenable=on” RS-232 command (see Projector

programming commands on page 55) or enable the Network and VGA Out setting (see

Adjusting projector settings on page 67). The network features on the projector don’t work

until you complete one of these tasks.

Ensure that the network is enabled in the projector's on-screen display menu.

3. If you still don’t have network access, contact your network administrator. If your

administrator is unable to resolve the issue, contact your authorised SMART reseller.

Accessing the service menu

C A U T I O N

l To prevent tampering or unintentional changes, only system administrators should access

the service menu. Do not share the service menu access code with casual users of your

interactive whiteboard system.

l Do not adjust any settings in the service menu other than those listed in this guide.

Changing other settings can damage or affect the operation of your projector and may

invalidate your warranty.

C H A P T E R 5

Troubleshooting your interactive whiteboard system

Retrieving your password

If you forget the projector’s password, you can retrieve it by accessing the projector service menu

directly from the projector or from the password settings menu on your projector’s webpage (see

Password settings on page 50).

To retrieve your password from the service menu

1. Using the remote control, press the following buttons quickly to access the service menu:

Down, Up, Up, Left, Up.

2. Scroll to Password Get and then press Enter on the remote control.

The password appears on the screen.

3. Write down the password.

4. Scroll to Exit and then press Enter on the remote control to exit the projector service menu.

Resetting the projector

At some point during troubleshooting, you might need to reset all projector settings.

I M P O R T A N T

This action is irreversible.

To reset all projector settings

1. Using the remote control, press the following buttons quickly to access the service menu:

Down, Up, Up, Left, Up.

2. Scroll to Factory Reset and then press Enter on the remote control.

3. Scroll to Exit and then press Enter on the remote control to exit the projector service menu.

Transporting your interactive whiteboard system

Save your original SMARTBoard interactive whiteboard packaging so that it’s available if you

need to transport your interactive whiteboard system. When required, repack it with all of the

original packaging. This packaging was designed to provide optimal shock and vibration

protection. If you no longer have your original packaging, purchase the same packaging directly

from your authorised SMART reseller.

If you prefer to use your own packaging materials, make sure that you adequately protect your

unit. Make sure that the projector lens and mirror are protected against any physical contact or

pressure which may damage the projector’s optics. Send your interactive whiteboard in an upright

position to deter carriers from placing heavy objects on it.

Appendix A

system through a network interface

Webpage management 43

Accessing webpage management 44 Home 44 Control panel 44 Control panel II 47 Failurelog 48 Network settings 48 Email alerts 49 Password settings 50

Simple Network Management Protocol (SNMP) 51

Crestron® RoomView® 51

This chapter includes detailed instructions on how to remotely manage your SMART Board

M685ix2 interactive whiteboard system settings through a network interface.

Webpage management

You can access advanced setup features via the projector’s webpage. This webpage enables

you to manage the projector from a remote location using any computer connected to your

intranet.

N O T E

l To access the webpage, your browser must support JavaScript. Most commonly used

browsers like InternetExplorer® and Firefox® support JavaScript.

l The SMARTUX80 projector uses HTTP/1.1, HTML 4.01 and CSS 2.1 specifications.

A P P E N D I X A

Remotely managing your system through a network interface

Accessing webpage management

Before you can access the webpage, connect your projector to the network and then enable the

projector’s network functions using the projector’s menu. An IP address appears on the on-

screen display.

N O T E

You can view the projector’s IP address by accessing the projector’s Network Settings menu

page (see Network settings on page 48).

To use the management webpage

1. Start your Internet browser.

2. Type the IP address in the address box and then press ENTER.

The SMARTUX80 Projector Settings window appears.

3. Select the menu options in the left pane to access the settings on each page.

4. Modify settings using your computer’s mouse and keyboard and then click Submit or

another action button next to each setting that you change.

Home

The Home menu page displays basic projector information and enables you to select the on-

screen display language.

N O T E

You can view basic projector information but you’re unable to change it (with the exception of

the on-screen display language) from the Home menu page.

Submenu setting Description

Language Displays language options

Projector Information Displays current projector information

Control panel

This menu enables you to manage the projector audio and video status, alerts and appearance

using an Internet browser.

N O T E

Image Adjustment settings displays only settings applicable to the active video source.

A P P E N D I X A

Remotely managing your system through a network interface

Submenu setting Description

Power Turns the projector on or puts it into Standby mode. Select the

Power ON or Power OFF button.

Restore All Projector Defaults

Returns projector settings to default values or refreshes the current settings. Select Submit or Refresh.

I M P O R T A N T

The Submit option is irreversible and resets all values.

Volume Adjusts the projector’s volume from -20 to 20.

Mute Turns the mute settings on or off. Select On to mute the

projector’s sound and Off to turn off mute.

Volume Control Enables volume control. Select On to enable volume adjustment

and select Off to disable volume adjustment if you prefer to use your audio system or speaker (not included) controls.

Closed Captioning Turns the closed captioning feature on or off.

Display Mode Adjusts the display output to SMART Presentation, Bright

Room, Dark Room, sRGB and User modes so that you can project images from various sources with consistent colour performance:

SMART Presentation is recommended for colour fidelity.

BrightRoom and DarkRoom are recommended for

locations with those conditions.

sRGB provides standardised accurate colour.

User enables you to apply your own settings.

Brightness Adjusts projector brightness from 0 to 100.

Contrast Adjusts the difference between the lightest and darkest parts

of the image from 0 to 100.

Frequency Adjusts the display data frequency of the projected image from

-5 to 5 to match the frequency of your computer’s graphics card.

Tracking Synchronises your projector’s display timing with your computer’s

graphics card from 0 to 31.

Sharpness Adjusts the projected image’s sharpness from 0 to 31.

White Peaking Adjusts the image colour brightness from 0 to 10 whilst providing

more vibrant white shades. A value closer to 0 creates a natural image and a value closer to 10 enhances brightness.

Degamma Adjusts the colour performance of the display from 0 to 3.

Colour Adjusts the Red, Green, Blue, Cyan, Magenta and Yellow colours

on the projector from 0 to 100 to provide custom colour and luminance output. Each colour has a default value of 100. Adjustments to the colour settings register to the User mode.

A P P E N D I X A

Remotely managing your system through a network interface

Submenu setting Description

Auto Signal Detect Enables or disables signal searching of input connectors.

Select On to have the projector continuously switch inputs

until it finds an active video source.

Select Off to maintain signal detection in one input.

Lamp Reminder Select On to show or Off to hide the lamp replacement reminder

when it appears. This reminder appears 100 hours before the recommended lamp replacement.

Lamp Mode Adjusts lamp brightness to Standard or Economy. Standard

displays a high-quality, bright image. Economy increases the lamp life by decreasing the brightness of the image.

Auto Power Off Sets the length of the auto power off countdown timer between 1

and 240 minutes. The timer begins to count down when the projector no longer receives a video signal. The timer finishes when the projector enters Standby mode. Select 0 to turn off the timer.

Zoom Adjusts the zoom to the centre of the image in or out from

0 to 30.

H-position (RGB input) Moves the horizontal position of the source video left or right from

0 to 100 (relative to the projected image).

N O T E

This is useful in situations where the source video is cut off.

V-position (RGB input) Moves the vertical position of the source video up or down from -5

to 5 (relative to the projected image).

N O T E

This is useful in situations where the source video is cut off.

Aspect Ratio Adjusts the image output to Fill Screen, Match Input or 16:9.

Fill Screen produces an image that fills the entire screen by

stretching and scaling.

Match Input matches the projector’s aspect ratio to the

input’s aspect ratio. As a result, black bands might appear along the top and bottom edges of the screen horizontally (letterbox format) or along the left and right edges of the screen vertically (pillarbox format).

16:9 changes the output to 16:9 by letterboxing the image,

which is recommended for use with HDTV and DVDs enhanced for wide-screen television.

N O T E

See Video format compatibility on page 75 for appearance descriptions in each mode.

A P P E N D I X A

Remotely managing your system through a network interface

Submenu setting Description

Startup Screen Sets the type of startup screen to SMART or User. The SMART

screen is the default SMART logo on a blue background. The User screen uses the saved picture from the Capture User Startup Screen function.

High Speed Fan Adjusts the speed of the projector’s fan. Select High or Normal.

N O T E

Use the High setting when the projector’s temperature is high or the altitude is above 1800m (6000').

Projector Mode Adjusts the projection mode to Front, Ceiling, Rear or Rear

Ceiling.

I M P O R T A N T

SMART recommends that you never change this setting from the Ceiling projection mode.

Source Adjusts the input source to VGA, HDMI1 or HDMI2.

SMART Fixed Install (FI) / SMART Desktop mode

User-defined tag not currently used. Reserved for future application.

(DT)

HDMI1 Assigns an alternative name to your HDMI1 input, which appears

when you select the HDMI1 input.

HDMI2 Assigns an alternative name to your HDMI2 input, which appears

when you select the HDMI2 input.

VGA1 Assigns an alternative name to your VGA 1 input, which appears

when you select the VGA 1 input.

Emergency Alert Turns the on-screen alert broadcast message on or off. When

enabled, this message displays over the current projected image.

Alarm Message / Alert

Message

Displays an on-screen emergency notification message (maximum 60 characters).

Control panel II

This menu enables you to manage the projector's 3D settings.

Submenu setting Description

3D On/Off Turns the 3D feature on or off.

3D Invert Selects the 3D Invert setting (L-R or R-L).

3D Format Displays the current 3D format (Interleaved or Under-over).

USB1 Source Associates the input source to VGA, HDMI1 or HDMI2.

USB2 Source Associates the input source to VGA, HDMI1 or HDMI2.

A P P E N D I X A

Remotely managing your system through a network interface

Failurelog

This menu enables you to view projector service details such as lamp hours, display hours,

temperature and lamp voltage on failure types such as Lamp Error and System Overtemp.

Network settings

This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the

network-related addresses and names when DHCP is not used.

Submenu setting Description

DHCP Determines whether the projector’s IPaddress and other network

settings are dynamically assigned by a DHCPserver or are manually set.

On allows the network’s DHCP server to assign a dynamic

IP address to the projector.

Off allows you to manually set the projector’s IP address and

other network settings.

IP Address Displays or allows you to set the projector’s IP address in values

between 0.0.0.0 and 255.255.255.255.

Subnet Mask Displays or allows you to set the projector’s subnet mask number

in values between 0.0.0.0 and 255.255.255.255.

Gateway Displays or allows you to set the projector’s default network

gateway in values between 0.0.0.0 and 255.255.255.255.

DNS Displays or allows you to set the projector’s IP address for your

network’s primary domain name server in values between 0.0.0.0 and 255.255.255.255.

Group Name Displays or allows you to set the projector’s workgroup name

(maximum 12 characters).

Projector Name Displays or allows you to set the projector’s name (maximum 12

characters).

Location Displays or allows you to set the projector’s location (maximum 16

characters).

A P P E N D I X A

Remotely managing your system through a network interface

Submenu setting Description

Contact Displays or allows you to set the contact name or number for

projector support (maximum 16 characters).

SNMP Enable Turns the Simple Network Management Protocol (SNMP) agent

on or off.

Read-Only Community Sets a password that is required for each SNMP get request to

thedevice.

N O T E

The default for Read-Only Community is public.

Read/Write Community Sets a password that is required for each SNMP set request to the

device.

N O T E

The default for Read/Write Community is private.

TRAP Destination Address Displays or allows you to set the IP address of the network’s

SNMP TRAP manager in values between 0.0.0.0 and

255.255.255.255. The TRAP destination address is the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector, such as power state changes, projector failure modes, a lamp needing to be replaced or other issues.

Email alerts

This menu enables you to enter your preferred address for receiving email alerts and adjust

related settings.

Submenu setting Description

Email Alert Selects Enable to turn on or Disable to turn off the Email Alert

function.

To Displays or allows you to set the email address of the email alert

recipient.

CC Displays or allows you to set the email address of the email alert

“copyto” recipient.

From Displays or allows you to set the email address of the user who

sends the email alert.

Outgoing SMTP server Displays or allows you to set the Simple Mail Transfer Protocol

(SMTP) server that you use on your network.

Username Displays or allows you to set the SMTP server user name.

Password Displays or allows you to set the SMTP server password.

A P P E N D I X A

Remotely managing your system through a network interface

Submenu setting Description

Alert Condition Sends email alerts whenever the following conditions occur.

Select the settings that you want and then click Submit.

Over Temperature

Fan Failure: DMD

Fan Failure: System

Fan Failure: Blower

Lamp Error

Colour Wheel Break

Lamp Ignite Error

Lamp Driver Failure

Lamp Over Hours

N O T E

The projector sends an alert email (SMART Alert) to your email address. Click Email Alert Test to confirm that your email address and SMTP server settings are correct by sending a test email (SMART Alert-Test Mail).

If the settings aren’t correct, the email alert messages aren’t sent or received successfully and warnings and notification messages aren’t available to advise of this state.

Password settings

This menu provides a security function that allows an administrator to manage projector use and

enable the Administrator Password function.

Submenu setting Description

Password When the password function is enabled, the administrator

password is required to access Web Management. Select Disable to allow remote web management of the projector without requiring a password.

N O T E S

l The first time you enable the password settings, the default password value is four

numbers, for example, 1234.

l If you forget the projector password, refer to Accessing the service menu on page 40 to

set the projector setting to factory defaults.

A P P E N D I X A

Remotely managing your system through a network interface

Simple Network Management Protocol (SNMP)

Your projector supports a list of SNMP commands as described in the management information

base (MIB) file. You can download this file by browsing to smarttech.com/software and clicking

the MIB file's link in the Hardware section for the SMARTUX80 projector.

The SNMP agent in your projector supports SNMP version 1 or 2. Upload the MIB file to your

SNMP management system application and then use it as described in your application’s user

guide.

Crestron® RoomView®

Crestron RoomView Express management software is embedded in the SMARTUX80 projector

to deliver built-in direct connectivity and control via the IT network. There are no control

processors and no custom programming is required; just connect the SMARTUX80 projector to

your network and Crestron RoomView immediately recognises the device for seamless

communication and control.

RoomView Connected® devices also feature built-in instant help-desk messaging and

emergency broadcasting to provide the safest, most secure classroom environment so that

teachers have the confidence to focus on teaching.

Appendix B

system through an RS-232 serial interface

Connecting your room control system to the SMARTUX80 projector 54

Pin configuration on the projector’s RS-232 connector 54 Serial interface settings 54

Projector programming commands 55

Projector power state controls 55 Power state controls 57 Display controls 58 Audio controls 59 System controls 60 Service and support controls 61 Network controls 63 Advanced display controls 65 3D function controls 67 Adjusting projector settings 67

This appendix includes detailed instructions on how to set up your computer or room control

system to remotely manage your SMART Board M685ix2 interactive whiteboard system settings

through an RS-232 serial interface.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Connecting your room control system to the SMARTUX80 projector

By connecting a computer or room control system to the RS-232 serial interface of the

SMARTUX80 projector, you can select video inputs, start up or shut down your interactive

whiteboard system and request information such as projector lamp use, current settings and

network addresses.

Pin configuration on the projector’s RS-232 connector

The following table provides the pin configuration on the SMARTUX80 projector. This pin

configuration follows a three-wire connection so that a straight-through male-to-female RS-232

serial cable connects to the projector’s serial interface in the following arrangement:

Pin number Projector’s female RS-232 connector

2 Receive data (Rx)

3 Transmit data (Tx)

5 Signal Ground (GND)

Serial interface settings

To be able to make use of the projector’s control port, your computer equipment or room control

system must be configured to match these serial data communications settings.

Setting Value

Data Rate 19.2 kbps

Data Bits 8

Parity None

Stop Bits 1

Flow Control None

N O T E S

l Asynchronous mode is disabled by default in the projector.

l All commands should be in ASCII format. Terminate all commands with a carriage return.

l All responses from the projector are terminated with a command prompt. Wait until you

receive the command prompt indicating that the system is ready for another command

before you continue.

l The room control feature of the projector is always on.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

To configure your computer’s serial interface

1. Turn on your computer and then start your serial communications program or terminal

emulation program.

2. Connect your computer to the serial connection cable connected to the projector.

3. Configure your serial interface settings using the values in the previous table and then press

ENTER.

The > character appears as a command prompt.

N O T E

If no message appears or an error message appears, your serial interface configuration

isn’t correct. Repeat step 3.

4. Type commands to configure your settings.

N O T E S

To see a list of commands available in the current operating mode, type ? and then

press ENTER.

If you’re using a terminal emulation program, turn on your program’s local echo

setting to see characters as you type them.

Projector programming commands

This section documents the projector programming commands.

Projector power state controls

Your projector responds to commands only at certain power states and times.

There are six projector power states.

Command Control basics

? Commands the projector to output a list of commands that are available in the

projector’s current operating mode. Note that some available commands

might not appear in the resulting list.

on Commands the projector to exit Standby mode, to ignite the lamp and to begin

projecting an image.

off Commands the projector to stop projecting an image, to cool down the lamp

and to enter Standby mode. The projector doesn’t do this immediately;

instead, it responds with a request for confirmation, which must be followed

by a second “off” command within 10 seconds.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Command Control basics

off now Commands the projector to immediately stop projecting an image, to cool

down the lamp and to enter Standby mode without requiring any further

confirmation.

get [parameter] Commands the projector to allow you to retrieve information from the

projector about the current state of one of the projector’s operating

parameters.

set [parameter]

= [value]

Commands the projector to allow you to change the current state of one of the projector’s operating parameters. For numeric values, the “set” command can also use a plus (+) or a minus (-) operator, in addition to an equals (=) operator.

N O T E S

l Attempts to set a parameter to an invalid value return an “invalid

command” response.

l For parameters that use numeric values, attempts to set the value

outside of its operating range result in setting the parameter to its

maximum or minimum value.

N O T E S

l If you send the projector an invalid command, you receive an “invalidcmd=[the command

sent]” message from the projector.

l Projector operating parameters that are accessible via the “set” or “get” commands are

listed in the following sections.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Power state controls

These commands put the projector in and out of Standby mode and request the projector’s

current power state. The projector’s power state determines whether certain commands are

available at that time. These settings are available even when the projector is in Standby mode.

Usable command

by power state

Standby

/ idle

get get powerstate

set or

get

set or

get

Property Valid values Notes

statereporting

• on

• off

• confirm off

• powering

• cooling

• idle

• on

• off (default)

These states may be reported asynchronously, preceded by a # character, if the projector’s “statereporting” function is enabled.

Causes the projector power

state to be reported

asynchronously, without a

need to get it first.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Display controls

These commands control the video display of the projector.

Usable

Property Valid values Notes

command by

power state

Standby

/ idle

get get videoinputs Returns a text list of

available video source

inputs, such as VGA#,

HDMI#, Composite.

get set or

get

set or

get

input

autosignal

• VGA# [# range of 1~5]

• HDMI# [# range of 1~5]

• Composite

• None

• Next (settable only, not gettable)

• on

• off (default)

The default SMART UX80

projector with no

accessories will return a list

of VGA1, HDMI1, HDMI2.

A default SMART UX80

projector with no additional

accessories has VGA1,

HDMI1 and HDMI2 only.

Causes the projector to

automatically rotate through

all available video inputs

until a valid video source

signal is found.

set or

get

set or

get

set or

get

set or

get

set or

get

signaldetected

displayhide

videomute

videofreeze

autopoweroff

• true

• false

• normal (default)

• frozen

• muted

• on

• off (default)

• on

• off (default)

• on

• off (default)

Indicates if an active source

video signal is detected by

the projector.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Audio controls

These commands control the audio of the projector.

Usable command

by power state

Standby

/ idle

set or get volumecontrol

set or get volume Numeric value. Range:

set or get mute

set or get sysoutputsw

Property Valid values Notes

• on

• off (default)

-20~20 (default = 0)

• on

• off (default)

• line

• spkr

• line+spkr (default)

When off, prevents a user

from changing the projector

amplifier volume via the

remote control or any

attached control panel.

This may be displayed to the

user as a range of 0~40 in

the projector’s on-screen

display.

Chooses where to route the

audio output signal to the

internal speaker, to the

external audio system (via

the line out connector) or

both.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

System controls

These commands control the integration properties of the projector.

Usable command

by power state

Standby

/ idle

set or get set or get usb1source

set or get set or get usb2source

set or get emergencyalertmsg[text string] (41 character

set or get emergencyalert

Property Valid values Notes

•VGA# [# range of 1~5]

• HDMI# [# range of 1~5] (default = vga1)

• VGA# [# range of 1~5]

• HDMI# [# range of 1~5] (default = hdmi1)

maximum)

• on

• off (default)

A default SMART UX80

projector with no additional

accessories has VGA1,

HDMI1 and HDMI2 only.

A default SMART UX80

projector with no additional

accessories has VGA1,

HDMI1 and HDMI2 only.

Contains text to be

displayed when the

“emergencyalert” function is

turned on.

This will cause the

“emergencyalermessaget” to

be displayed on the

projector instead of the

normal image.

set or get language Arabic, Czech, German,

Danish, Greek, English

(default), Spanish,

Finnish, French, Korean,

Norwegian, Swedish,

Italian, Japanese,

Simplified Chinese,

Polish, Traditional

Chinese, Dutch, Iberi,

Portuguese, Russian

set or get lampreminder

set or get startupscreen

• on

• off (default)

• smart (default)

• usercapture

• preview

• Matches the languages listed in the projector onscreen display’s language menu.

• Languages with spaces in the name must be entered without the spaces.

Provides a reminder when

it’s time to change the

projector lamp.

Chooses what splash

screen to display at projector

startup or when there is no

active video source signal.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Service and support controls

These commands control the integration properties of the projector.

Usable command

by power state

Standby

/ idle

get get fwverddp #.#.#.# Firmware version for the

get get fwvermpu #.#.#.# Firmware version for the

get get fwvernet #.#.#.# Firmware version for the

get modelnum [model name text string] The projector’s model.

get prjserialnum B01#??##?####

Property Valid values Notes

The projector’s serial

(13-digits, # is any

number, ? is any letter)

number.

projector’s digital display

processor.

projector’s microprocessor

unit.

projector’s network module.

If the network module is

disabled, this will report as

0.0.0.0.

get get fwverecp #.#.#.#

set or get set or get lamphrs 0~5000 Current record of the age of

get get syshrs 0~20000 Current record of the age of

get displayhour 0~20000 Current record of the age of

Firmware version for the attached ECP (extended control panel). If no ECP is attached to the projector, this will be 0.0.0.0.

the projector lamp in usage

hours.

the projector in usage

hours.

the projector in usage

hours.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Usable command

Property Valid values Notes

by power state

Standby

/ idle

get resolution last known video input

resolution in the format

of ###x###@##Hz or

###i/p

set or get highspeedfan

• high

• normal (default)

get get failurelog Returns a text list of

failures detected by the

projector and logged in

the projector's failure log

(or an indication of

“normal”). This is in the

format of failure1,

failure2, failure3, etc.

Enables the high speed fan

in hot environments to

prevent overheating.

Failures detectable by the

projector include the

following: overtemp,

fanlock, fanDMD, fanblower,

fansystem, lamperror,

colorwheelbreak,

lampignite, lampoverheat,

lampdriver, lampoverhours

get gett error# Returns text information

about the specified error

number in the projector’s

error log.

Reported data: Error type,

lamp hours, system hours,

system temperature, and

lamp voltage when the error

was detected.

set set restoredefaults This immediately resets the

projector operating

parameters to their factory

default settings. A hard

power-cycle may be

required to complete.

set set factoryreset

• true

• false

Setting this to “true” resets

the projector operating

parameters to their factory

default settings. A hard

power-cycle may be

required to complete.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Network controls

These commands control the integration properties of the projector.

Usable command

by power state

Standby

/ idle

set or get set or get vgaoutnetenable

get get netstatus

set or get set or get dhcp

set or get network

Property Valid values Notes

• on

• off (default)

• on

• off (default)

• connected

• disconnected

• disabled

• on

• off (default)

Enables or disables the

network module.

Same function as the

“network” property.

Reports whether the

network port on the

projector is connected to a

network or not.

When off, the projector's

network IP address,

subnetmask, gateway and

primary DNS values must

all be set manually.

set or get set or get ipaddr A valid IPv4 address in

values between 0.0.0.0

and 255.255.255.255

set or get set or get subnetmask A valid IPv4 address in

values between 0.0.0.0

and 255.255.255.255

set or get set or get gateway A valid IPv4 address in

values between 0.0.0.0

and 255.255.255.255

set or get set or get primarydns A valid IPv4 address in

values between 0.0.0.0

and 255.255.255.255

get set or get macaddr xx-xx-xx-xx-xx-xx] The media access control

An IPv4 address.

(MAC) identifier of the

projector’s network

module.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Usable command

by power state

Standby

/ idle

set or get groupname [text string] These properties aren’t

set or get projectorname [text string]

set or get locationinfo [text string]

set or get contactinfo [text string]

set or get projectorid Numeric value between

Property Valid values Notes

used by any of the

projector functions. They

exist only for human

reference, if desired.

0 and 99

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Advanced display controls

These commands control the integration properties of the projector.

Usable command

by power state

Standby

/ idle

set or get projectionmode

set or get displaymode

set or get highbrightness

get nativeaspectratio

Property Valid values Notes

• front

• ceiling (default)

• rear

• rear ceiling

• SMARTPresentation (default)

• Brightroom

• Darkroom

• sRGB

• User

• on (default)

• off

• 16:9

• 16:10

• UX80 reports 16:10

• UX80HD reports 16:9

set or get aspectratio

set or get brightness Numeric value. Range:

set or get contrast Numeric value. Range:

set or get frequency Numeric value. Range:

set or get tracking Numeric value. Range:

set or get hposition Numeric value. Range:

set or get vposition Numeric value. Range:

set or get whitepeaking Numeric value. Range:

• fill (default)

• match

• 16:9

0~100

-5~5

0~31

0~100

-5~5

0~10

Default=50

Automatically detected from

current video source.

Automatically detected from

current video source.

Automatically detected from

current video source.

Automatically detected from

current video source.

Default=10

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Usable command

by power state

Standby

/ idle

set or get degamma Numeric value. Range:

set or get red Numeric value. Range:

set or get green

set or get blue Numeric value. Range:

set or get cyan Numeric value. Range:

set or get magenta Numeric value. Range:

Property Valid values Notes

Default=2

0~3

Default=100

0~100

Numeric value. Range:

Default=100

0~100

Default=100

0~100

Default=100

0~100

Default=100

0~100

set or get yellow Numeric value. Range:

0~100

set or get zoom Numeric value. Range:

0~30

Default=100

Default=0

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

3D function controls

Use these commands to select the 3D function.

Usable command

by power state

Standby

/ idle

set or get 3denable

set or get 3dinvert

set or get 3dformat

Property Valid values Notes

• on

• off (default)

• leftright (default)

• rightleft

• FieldSequential

• FrameSequential (default)

• TopBottom

• FramePacking

• SideBySide

• SideBySideFull

Adjusting projector settings

The remote control’s Menu button enables you to access the on-screen display to adjust the

projector settings.

I M P O R T A N T

Keep your remote control in a safe place because there is no other way to access menu

options.

Setting Use Notes

Image Adjustment menu

Display Mode Indicates the projector’s

The default is SMARTPresentation. display output (SMARTPresentation,

BrightRoom, DarkRoom, sRGB and User).

Brightness Adjusts projector brightness

The default is 50. from 0 to 100.

Contrast Adjusts the difference

The default is 50. between the lightest and darkest parts of the image from 0 to 100.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Setting Use Notes

Frequency Adjusts the display data

frequency of the projected image from -5 to 5 to match the frequency of your computer’s graphics card.

Tracking Synchronises your

projector’s display timing with your computer’s graphics card from 0 to 63.

H-Position Moves the horizontal

position of the source video left or right from 0 to 100 (relative to the projected image).

V-Position Moves the vertical position

of the source video up or down from -5 to 5 (relative to the projected image).

The default is 0.

This setting applies to VGA inputs only.

Don’t adjust this setting unless you’re advised

to by SMARTSupport.

Apply this setting only after you make all

physical adjustments.

This setting applies to VGA inputs only and is

useful in situations where the source video is

cut off.

Don’t adjust this setting unless you’re advised

to by SMARTSupport.

Apply this setting only after you make all

physical adjustments.

This setting applies to VGA inputs only and is

useful in situations where the source video is

cut off.

White Peaking Adjusts the image colour

brightness from 0 to 10 whilst providing more vibrant white shades.

Degamma Adjusts the colour

performance of the display from 1 to 3.

Colour Adjusts the Red, Green,

Blue, Cyan, Magenta and Yellow colours on the projector from 0 to 100 to provide custom colour and luminance output.

A value closer to 0 creates a natural image and

a value closer to 10 enhances brightness. The

default is 10.

The default is 2.

Each colour has a default value of 100.

Adjustments to the colour settings register

under the User mode.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Setting Use Notes

Audio menu

Volume Adjusts the projector’s

volume amplification from 20 to 20.

Mute Mutes the projector’s audio

output.

Disable Volume Control

System Output

Disables the projector’s volume control.

Selects one or more speakers or other audio device.

Projector Functions menu

3D On/Off Turns the DLPLink™

technology 3D feature on or off.

3D Format Displays the current 3D

format (Interleaved or Under-over).

The default is 0.

The default is off.

If you mute the projector’s audio output and

then increase or decrease the volume, the

volume is restored automatically. You can

prevent this from happening by disabling the

volume control.

Select Line Out+Speaker, Line Out Only or

Speaker Only.

The default is off.

Interleaved breaks down the image frame for

each eye, alternately displaying a line of visual

information from each frame.

Under-over concurrently displays horizontally

stretched image frames for each eye, one

above the other.

3D Invert

Left-Right

Auto Signal Detect

Selects the 3D Invert setting (L-R or R-L).

Enables or disables signal searching of input connectors.

Lamp Reminder Turns the lamp replacement

reminder on or off.

Lamp Mode Adjusts lamp brightness to

Standard or Economy.

L-R displays visual data for the left eye first.

R-L displays visual data for the right eye first.

The default is off.

Select On to have the projector continuously

switch inputs until it finds an active video

source.

Select Off to maintain signal detection in one

input.

This reminder appears 100 hours before the

recommended lamp replacement.

Standard displays a high-quality, bright

image.

Economy increases the lamp life by

decreasing the brightness of the image.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Setting Use Notes

Auto Power Off (minutes)

Sets the length of the auto power-off countdown timer between 1 and 240 minutes.

Zoom Adjusts the zoom to the

centre of the image in or out from 0 to 30.

Projector ID Displays the projector’s

unique ID number (from 0 to

99) within your organisation’s network.

Aspect Ratio Adjusts the image output to

FillScreen, MatchInput or 16:9.

The default is 120 minutes.

The timer begins to count down when the

projector no longer receives a video signal.

The timer finishes when the projector enters

Standby mode.

Select 0 to turn off the timer.

The default is 0.

Zooming in cuts off the outer edges of the

source video.

You can refer to or change this number when

using the network remote management feature

(see Remotely managing your system through

a network interface on page 43).

The default is FillScreen.

FillScreen produces an image that fills the

entire screen by stretching and scaling the

source video to match the projector’s native

resolution and aspect ratio.

MatchInput displays the source video in its

native resolution and aspect ratio. As a result,

unused space could appear along the top and

bottom edges of the screen (letterbox format)

or along the left and right edges of the screen

(pillarbox format).

See Video format compatibility on page 75 for

descriptions of each mode.

Startup Screen Selects the type of startup

screen (SMART, Capture

User Startup Screen, Preview Startup Screen), or Image Alignment Screen.

This screen displays when the projector lamp

is starting and a video source signal isn’t

displayed.

SMART displays the default SMART logo on a

blue background.

Capture User Startup Screen closes the

on-screen display menu and captures the

entire projected image. The captured image is

displayed the next time the on-screen display

opens. (The capture can take up to one

minute, depending on the complexity of the

background graphic.)

Preview Startup Screen enables you to

preview the default or captured startup screen.

Image Alignment Screen enables you to

adjust the projected image size, shape and

location.

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Setting Use Notes

Image

Alignment

Screen

Enables you to adjust the

projected image size, shape

and location.

Set to Default? Resets projector settings to

their default values.

USB Source

Select

Opens a sub-menu that enables you to select the video input on your projector and the USB port on the ECP (if present).

Network menu

Network Activates the projector’s

RJ45 connector and network

features.

The image alignment screen appears the first

time you start your projector. However, you

can access it from the startup screen menu

any time. Press Menuor Enter to close it.

If you select Yes, all projector settings reset to

their defaults, reversing any menu changes

that you made. This action is irreversible.

Don’t adjust this setting unless you want to

reset all of the applied settings, or unless

you’re advised to by a SMARTSupport

specialist.

The defaults are as follows:

HDMI 1, USB 1

HDMI 2, Disabled (no associated USB

input)

VGA 1, USB 2

Status Displays the current network

status (Connected, Disconnected or Off).

DHCP Displays the status of the

network’s Dynamic Host Configuration Protocol (DHCP) as On or Off.

Password Reminder

Emails the network password to the previously defined email recipient.

IP Address Displays the projector’s

current IP address in values between 0.0.0.0 and

255.255.255.255.

The default is off.

The default is on.

On enables a DHCP server on the network to

automatically assign an IP address to the

projector.

Off enables an administrator to assign an IP

address manually.

See Webpage management on page 43 to set

up a destination email address.

To change the projector’s IP address, use the

RS-232 connector (see Network controls on

page 63) or use a DHCP server to assign a

dynamic IP address and then set a static IP

address using the network remote

management feature (see Remotely managing

your system through a network interface on

page 43).

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Setting Use Notes

Subnet Mask Displays the projector’s

subnet mask number in values between 0.0.0.0 and

255.255.255.255.

Gateway Displays the projector’s

default network gateway in values between 0.0.0.0 and

255.255.255.255.

DNS Displays the projector’s

primary domain name server (DNS) IP address in values between 0.0.0.0 and

255.255.255.255.

MAC Address Displays the projector’s

MAC address in xx-xx-xxxx-xx-xx format.

Group Name Displays the projector’s

workgroup name as set by an administrator (maximum 12 characters).

Projector Name Displays the projector’s

name as set by an administrator (maximum 12 characters).

Location Displays the projector’s

location as set by an administrator (maximum 16 characters).

Contact Displays the contact name

or number for projector support as set by an administrator (maximum 16 characters).

You can set the projector’s workgroup name

using the remote management features (see

Remotely managing your system through a

network interface on page 43 and Remotely

managing your system through an RS-232

serial interface on page 53).

You can set the projector’s name using the

remote management features (see Remotely

managing your system through a network

interface on page 43 and Remotely managing

your system through an RS-232 serial

interface on page 53).

You can set the projector’s location using the

remote management features (see Remotely

managing your system through a network

interface on page 43 and Remotely managing

your system through an RS-232 serial

interface on page 53).

You can set the contact name or number using

the remote management features (see

Remotely managing your system through a

network interface on page 43 and Remotely

managing your system through an RS-232

serial interface on page 53).

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Setting Use Notes

Language menu

Language Selects language

preference.

Information menu

Lamp Hours Displays the current number

of lamp usage hours from 0 to 4000 hours from when it was last reset.

Input Displays the currently

displayed video input source (VGA, HDMI1, HDMI2 or None).

Resolution Displays the projector’s

most recently detected video source signal resolution and refresh rate.

Projector menu support is available in English

(default), Chinese (Simplified), Chinese

(Traditional), Czech, Danish, Dutch, Finnish,

French, German, Greek, Italian, Japanese,

Korean, Norwegian, Polish, Portuguese

(Brazil), Portuguese (Portugal), Russian,

Spanish and Swedish.

Always reset the lamp hours after you replace

a lamp, because lamp service reminders are

based on the current hours of use. See

Resetting the lamp hours on page 27 for

details on the lamp hours reset procedure.

If there is no current video input source signal,

this setting displays the last known source

signal image resolution and refresh rate.

Firmware Version

Displays the projector’s digital display processor (DDP) firmware version in x.x.x.x format.

MPU Version Displays the projector

microprocessor unit (MPU) firmware version in x.x.x.x format.

Network Version

Displays the projector’s network communications processor firmware version in x.x.x.x format.

Model Number Displays the projector’s

model number.

Serial Number Displays the projector’s

serial number.

UCP ports 1 / 2 Reserved for future

application.

If you haven’t enabled the Network and VGA

Out setting, this setting is unable to display

the projector’s network communications

processor firmware version and displays

0.0.0.0 instead.

Appendix C

Video format compatibility 75

Native video format 75 Video format compatibility 76 HD and SD signal format compatibility 77 Video system signal compatibility 77

Connecting peripheral sources and outputs 78

This appendix provides information on integrating your SMART Board M685ix2 interactive

whiteboard system with peripheral devices.

Video format compatibility

Your projector has a native video format and various video format compatibility modes. You can

change image appearances for certain formats and compatibilities.

Native video format

The following table lists the native VESA RGB video format and digital HDMIvideo format for the

projector.

Resolution Mode Aspect ratio Refresh rate

(Hz)

1280 × 800 WXGA 16:10 60 48 83.5

Horizontal frequency (kHz)

Pixel clock (MHz)

A P P E N D I X C

Integrating other devices

Video format compatibility

The following tables list the projector’s compatible VESA RGB video formats by resolution,

which you can adjust by using the aspect ratio commands described in Adjusting projector

settings on page 67.

Resolution Mode Aspect ratio Refresh rate

(Hz)

“Match Input” appearance

720 × 400 720×400_85 1.8:1 85.039 Pillarbox

640 × 480 VGA 60 4:3 59.94

640 × 480 VGA 72 4:3 72.809

640 × 480 VGA 75 4:3 75

640 × 480 VGA 85 4:3 85.008

800 × 600 SVGA 56 4:3 56.25

800 × 600 SVGA 60 4:3 60.317

800 × 600 SVGA 72 4:3 72.188

800 × 600 SVGA75 4:3 75

800 × 600 SVGA 85 4:3 85.061

832 × 624 MAC 16" 4:3 74.55

1024 × 768 XGA 60 4:3 60.004

1024 × 768 XGA 70 4:3 70.069

Pillarbox

1024 × 768 XGA 75 4:3 75.029

1024 × 768 XGA 85 4:3 84.997

1024 × 768 MAC 19" 4:3 74.7

1152 × 864 SXGA175 4:3 75

Pillarbox

1280 × 768 SXGA175 1.67:1 60 Letterbox

1280 × 800 WXGA 16:10 60

1280 × 960 Quad VGA 60 4:3 60

1280 × 960 Quad VGA 85 4:3 85.002

1280 × 1024 SXGA3 60 5:4 60.02

1280 × 1024 SXGA3 75 5:4 75.025

1280 × 1024 SXGA3 85 5:4 85.024

1400 × 1050 SXGA+ 4:3 59.978

Letterbox

Native

Pillarbox

A P P E N D I X C

Integrating other devices

Resolution Mode Aspect ratio Refresh rate

(Hz)

1600 × 1200 UXGA 4:3 60

1680 × 1050 WSXGA+ 16:10 60 Letterbox

1680 × 1050 WSXGA+ 16:10 60 Native

1920 × 1080 HD 1080 16:9 60 Letterbox

“Match Input” appearance

Pillarbox

HD and SD signal format compatibility

The following tables list the projector’s high definition and standard definition format signal

compatibility, which you can adjust by using the aspect ratio commands described in Adjusting

projector settings on page 67.

Signal format Aspect ratio Horizontal

frequency (kHz)

480i (525i) 4:3 15.73 59.94 Full screen

480p (525p) 4:3 31.47 59.94 Full screen

576i (625i) 5:4 15.63 50 Pillarbox

Vertical frequency (Hz)

“Match Input” appearance

576p (625p) 5:4 31.25 50 Pillarbox

720p (750p) 16:9 45 59.94 Letterbox

720p (750p) 16:9 37.5 50 Letterbox

1080i (1125i) 16:9 33.75 59.94 Letterbox

1080i (1125i) 16:9 28.13 50 Letterbox

1080p (1125p) 16:9 67.5 59.94 Letterbox

1080p (1125p) 16:9 56.25 50 Letterbox

N O T E

Your projector is HD ready. Its native resolution supports a pixel-perfect display of 720p source

content. However, because the projector compresses 1080p source content to fit its native

resolution, it doesn’t support a pixel-perfect display of 1080p source content.

Video system signal compatibility

The following tables list the projector’s video system signal compatibility delivered over HDMI

video connectors, which you can adjust by using the aspect ratio commands described in

Adjusting projector settings on page 67.

Video mode Aspect ratio Vertical frequency (Hz)

720p 16:9 59.94

720p 16:9 50

A P P E N D I X C

Integrating other devices

Video mode Aspect ratio Vertical frequency (Hz)

1080i 16:9 50.94

1080i 16:9 50

1080p 16:9 50.94

1080p 16:9 50

576i 5:4 50

480i 4:3 50.94

Connecting peripheral sources and outputs

Follow these instructions if you have a peripheral device to connect to your interactive whiteboard

system, such as a DVD/Blu-ray player.

N O T E

Measure the distance between the projector and the peripheral device that you want to

connect. Make sure that each cable is long enough, has plenty of slack and can be placed

safely in your room without presenting a trip hazard.

To connect a peripheral source or output to your projector

1. Connect your peripheral device’s input cables to the projector.

2. Switch input sources to the peripheral device by pressing the Input button on the remote

control.

To connect a laptop to a SMART Board M685ix2 interactive whiteboard system

1. Connect a USB cable from the laptop to the appropriate USB port on the back of the pen

tray.

A P P E N D I X C

Integrating other devices

2. Connect a VGA cable from the laptop to the projector.

Connect an HDMI cable from the laptop to the projector.

3. Press the Input button on the remote control or the Input Select button on the pen tray to

switch input sources to the laptop.

The SMARTUX80 projector allows synchronisation between two adjacent systems. The two

projectors can be connected with a Cat 5 crossover cable to allow the control of the power states

through a single interactive whiteboard, through the remote control or through a room control

system.

To connect a second projector

Connect a Cat 5 crossover cable to the Projector 2 port of the primary SMARTUX80

projector and into the Projector 2 port of the secondary SMARTUX80 projector.

N O T E

The Projector 2 ports synchronise power states only and don’t carry audio or video.

Appendix D

IR signal format: NEC1

Key Repeat

format

Input F1 8B CA 14 EB

Power ( )

Menu F1 8B CA 1B E4

Up ( ) F1 8B CA 40 BF

Left ( ) F1 8B CA 42 BD

Enter ( ) F1 8B CA 13 EC

Right ( ) F1 8B CA 43 BC

Down ( ) F1 8B CA 41 BE

Hide F1 8B CA 15 EA

Volume up ( ) F1 8B CA 44 BB

Mode F1 8B CA 45 BA

Mute F1 8B CA 11 EE

Volume down ( ) F1 8B CA 46 B9

F1 8B CA 12 ED

Vendor code Key code

Byte 1 Byte 2 Byte 3 Byte 4

Appendix E

compliance

SMART Technologies supports global efforts to ensure that electronic equipment is

manufactured, sold and disposed of in a safe and environmentally friendly manner.

Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives)

Electrical and electronic equipment and batteries contain substances that can be harmful

to the environment and to human health. The crossed-out wheelie bin symbol indicates

that products should be disposed of in the appropriate recycling stream and not as regular

waste.

Batteries

Remote contains CR2025 battery. Recycle or dispose of batteries properly.

Perchlorate material

Contains perchlorate material. Special handling may apply. See

dtsc.ca.gov/hazardouswaste/perchlorate.

Mercury

The lamp in this product contains mercury and must be recycled or disposed in accordance with

local, regional and national legislation.

More information

See smarttech.com/compliance for more information.

Index

3.5mm audio connectors 10 3D support 67

accessories

included 4

optional 5 alarms 47 aspect ratios 3, 18, 46, 70, 75-77 audio 59

controlling volume of 45

muting 14

resolving issues with 39

batteries 28, 83 Blu-ray 78

electrostatic discharge iv email alerts 49 emergency alerts 47 emissions iv environmental requirements iii

fans 34, 47 flickering 37 focus 9

HD signal compatibility 77 HDMI connections 10, 47 headspace clearance 8 height 8 humidity iv

cameras 78 closed captioning 45 connection diagrams

projector 10 contact person 49

DHCP 19, 48, 71 display modes 14-15, 45, 67 DNS 48 document cameras 78 dust iv DVDs 78

image

adjusting 9 focusing 9

resolving issues with 35 image alignment screen 9 input selection 47 installation

choosing a height 8

choosing a location 7 interactive whiteboard

about 2

indicators and controls of 33

maintaining 23

using 21 IP address 19, 44, 48, 71

I N D E X

lamp module

cleaning 25 resolving issues with 35

laptop computers

connecting 78

troubleshooting issues with 38 letterboxing 76-77 light sources 7 location 7, 48

MAC support 76 mercury 83 mounting template 8 mute control 14, 16, 45, 69

native video formats 75 network communication 11, 40, 48

installing 7 lights and status of 30 locating the serial number on 31 remotely managing 43, 53 routing cables from 8, 11 troubleshooting 33 using your remote control with 13 video format compatibility for 75

quad VGA support 76

refresh rates 75-76 remote control

about 4 code definitions for 81 installing the battery 28

using the buttons 14 RJ45 connector 11 room control 43, 53 RS-232 serial interface 10, 54

options 5 original packaging 41

passwords 19, 41, 49-50, 71 pens 5 Perchlorate material 83 peripheral sources 78 pillarboxing 76-77 power 11, 45, 47, 55, 57-58, 60-61, 63, 65 projector

about 3 adjusting settings for 15, 67 adjusting the image of 9 cleaning 25 connection diagram for 10 displaying the name of 48 focusing the image of 9

SD signal compatibility 77 serial interface SeeRS-232 serial interface serial number 31 signal loss 36 SMART Board interactive

whiteboard Seeinteractive whiteboard SMART UX80 projector Seeprojector SMTP 49 SNMP 49, 51 sound Seeaudio startup screen 47 subnet mask 19, 48, 72 SVGA support 76 SXGA support 76

temperatures, operating and storage iii transportation 41

I N D E X

TRAP destination address 49 troubleshooting 29

USB ports 11 UX80 projector Seeprojector UXGA support 76

VGA connections 47 VGA support 76 video

format compatibility for 75

warnings iii water and fluid resistance iv webpage management 43 WEEE and Battery Directives 83 whiteboard Seeinteractive whiteboard

XGA support 76

zoom 46

SMARTTechnologies

smarttech.com/support

smarttech.com/contactsuppor t

SMART Board M685ix2 Configuration And User's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Important information

Safety warnings, cautions and important information

Installation

Operation

Other precautions

Environmental requirements

SMART Board M685ix2 interactive whiteboard system features

Included accessories

Remote control

Pens

Optional accessories

Hardware mounting kit

Choosing a location

Choosing a height

Routing the cables

Installing SMART software

Setting up the projector image

Focusing the image

Aligning the image

Projector connection diagram

Integrating your system with peripheral devices

Using your projector

Using your remote control

Using the remote control buttons

Adjusting projector settings

Using your interactive whiteboard

Maintaining your interactive whiteboard

Preventing damage to your interactive whiteboard

Keeping the writing surface clean

Cleaning the projector

Focusing and adjusting the projector image

Removing and replacing the projector lamp module

Resetting the lamp hours

Replacing the remote control battery

Before you start

Locating status lights

Locating serial numbers

Determining your interactive whiteboard system’s status

Resolving interactive whiteboard issues

Resolving operation issues

Resolving projector issues

Resolving projector errors

Your projector stops responding

The “Lamp Failure” message appears

The projector Power and Service lights are off

Resolving image issues

Loss of signal

Partial, scrolling or incorrectly displayed image

Unstable or flickering image

Frozen image

The image from your connected laptop computer isn’t projected

Unaligned projected image

Resolving audio issues

Resolving network communication issues

Accessing the service menu

Retrieving your password

Resetting the projector

Transporting your interactive whiteboard system

Webpage management

Accessing webpage management

Home

Control panel

Control panel II

Failurelog

Network settings

Email alerts

Password settings

Simple Network Management Protocol (SNMP)

Crestron® RoomView®

Pin configuration on the projector’s RS-232 connector

Serial interface settings

Projector programming commands

Projector power state controls

Power state controls

Display controls

Audio controls