SMART Board M600i6 Configuration And User's Manual

SMARTBoard® M600i6

Interactive whiteboard systems

Configuration and user’s guide

For models M680i6 and M685i6

FCC warning

This equipment has been tested and foundto comply with the limits for a C lass A digital device, pursuant to Part 15 of the US Federal Communications Commission
Rules. These limits are designedto provide reasonable protectionagainst harmful interference w hen the equipment is operated in a commercial environment. This
equipment generates, uses andcan r adiate radio frequency energy and, if not install ed andused in accordancewith the m anufacturer’s instructions, may cause
har mful interferenceto radio communications. Oper ationof this equipment in a residential ar ea is likely tocause harmful i nterference in w hich case the user will be
requir ed to correct the interferenceat his own expense.

Trade-mark notice

SMARTBoard, SMARTNotebook, SMARTMeetingPro, DViT, sm arttech, the SM ART logo and all SMART taglines are tr ade-marks or registered trade-marks of
SMARTTechnologiesULC in the US and/or other countries. Microsoft,Windows and InternetExplorer are either register ed trade-m arks or trade- marks of
Microsoft Corporation in the US and/or other countries. All other thir d-par ty product andcompany names may betrade-marks of their respective owners.

Copyright notice

© 2013SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, tr anscr ibed, stored in a r etrieval system or
translated into any language in any form by any means without theprior writtenconsent of SMARTTechnologiesULC. Information in this manual is subject to
change without notice and does not represent a commitment on the part of SMART.

This product and/or use thereof coveredby one or more ofthefollowing US patents: sm arttech.com/patents.

10/2013

Important information

Before you install and use your SMART Board® M600i6 interactive whiteboard system, read and

understand the safety warnings and precautions in this user’s guide and the important information

document included. These safety warnings and precautions describe the safe and correct

operation of your interactive whiteboard system and its accessories, helping you to prevent

injuries and equipment damage. Ensure that your interactive whiteboard system is always being

used correctly.

In this document, “interactive whiteboard system” refers to the following:

l SMARTBoard M600 series interactive whiteboard

l SMARTUF70 or SMARTUF70w projector

l Accessories and optional equipment

The projector included with your system is designed to work only with certain SMARTBoard

interactive whiteboard models. Contact your authorised SMART reseller (smarttech.com/where)

for more information.

Safety warnings, cautions and important information

Installation

W A R N I N G

l Failure to follow the installation instructions included with your SMART product could

result in personal injury and damage to the product.

l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

l Two people are required to mount your SMART product because it may be too heavy for

one person to safely manoeuvre.

When you lift your interactive whiteboard, you and your assistant should stand on either

side of the screen, supporting its weight at the bottom whilst balancing the top with your

other hands.

i

I M P O R T A N T I N F O R M A T I O N

l When mounting the projector boom on a framed or hollow wall, attach the mounting

bracket to a stud to safely support the projector’s weight. If you use only drywall anchors,

the drywall can fail, resulting in possible personal injury, and damage to the product which

may not be covered by your warranty.

l Do not leave cables on the floor where they can be a tripping hazard. If you must run a

cable over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable

management strip of a contrasting colour. Handle cables carefully and avoid excessive

bending.

C A U T I O N

l Do not operate this unit immediately after moving it from a cold location to a warm

location. When the unit is exposed to such a change in temperature, moisture can

condense on the lens and crucial internal parts. Allow the system to stabilise to room

temperature before operation to prevent possible damage to the unit.

l Do not place the unit in hot locations, such as near heating equipment. Doing so could

cause a malfunction and shorten the life of the projector.

l Avoid setting up and using the SMART product in an area with excessive levels of dust,

humidity and smoke.

l Do not place your SMART product in direct sunlight or near any appliance that generates a

strong magnetic field.

l You must connect the USB cable that came with your SMARTBoard interactive

whiteboard to a computer that has a USB compliant interface and that bears the USB

logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950

and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating

safety and to avoid damage to the SMARTBoard interactive whiteboard.

I M P O R T A N T

l Make sure an electrical socket is near your SMART product and remains easily

accessible during use.

l Using your SMART product near a TV or radio could cause interference to the images or

sound. If this happens, move the TV or radio away from the projector.

Operation

W A R N I N G

l If you are using an external audio system, use only the power supply included with that

product. Using the wrong power supply might create a safety hazard or damage the

equipment. If in doubt, refer to the specification sheet for your product to verify the power

ii

I M P O R T A N T I N F O R M A T I O N

supply type.

l Do not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard

interactive whiteboard.

Do not climb on, hang from or suspend objects from the projector boom.

Climbing on the interactive whiteboard or projector boom could result in personal

injury or product damage.

C A U T I O N

l Do not block the projector’s ventilation slots and openings.

I M P O R T A N T

l Keep your remote control in a safe place because there is no other way to access menu

options.

l Disconnect the product from its power source when it’s not used for a long period.

Other precautions

If you own a SMARTproduct other than a SMARTBoard M680i6 and M685i6 series interactive

whiteboard system, refer to the installation manual for your product for relevant warnings and

maintenance instructions.

Environmental requirements

Before you install your SMARTBoardM600 interactive whiteboard system, review the following

environmental requirements.

Environmental
requirement

Operating temperature

Storage temperature

Humidity

Parameter

5°C to 35°C (41°F to 95°F) from 0m to 1800m (0' to 6000')

l

5°C to 30°C (41°F to 86°F) from 1800m to 3000m (6000' to 9800')

l

-20°C to 50°C (-4°F to 122°F )

l

5% to 95% storage relative humidity, non-condensing

l

5% to 85% operating relative humidity, non-condensing

Water and fluid
resistance

iii

Intended for indoor use only. Doesn’t meet any salt-spray or water

l

ingress requirements.

Don’t pour or spray liquids directly onto your interactive

l

whiteboard, the projector or any of its sub-components.

I M P O R T A N T I N F O R M A T I O N

Environmental
requirement

Dust

Electrostatic
discharge (ESD)

Cables

Conducted and
radiated emissions

Parameter

Intended for use in office and classroom environments. Not for

l

industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page 22 for
information on cleaning the projector.

EN61000-4-2 severity level 4 for direct and indirect ESD

l

No malfunction or damage up to 8kV (both polarities) with a

l

330ohm, 150 pF probe (air discharge)

Unmated connectors meet no malfunction or damage up to 4kV

l

(both polarities) for direct (contact) discharge

All SMARTBoardM600i6 interactive whiteboard system cables

l

should be shielded to prevent potential accidents and degraded
video and audio quality.

EN55022/CISPR 22, Class A

l

iv

Contents

Important information i

Safety warnings, cautions and important information i
Environmental requirements iii

Chapter 1: About your interactive whiteboard system 1

SMARTBoardM600i6 interactive whiteboard system features 2
Included accessories 4

Chapter 2: Installing your interactive whiteboard system 5

Choosing a location 5
Choosing a height 6
Securing the projector to the boom 6
Routeing the cables 6
Installing SMART software 7

Chapter 3: Using your interactive whiteboard system 9

Using your projector 9
Using your interactive whiteboard 20

Chapter 4: Maintaining your interactive whiteboard system 21

Maintaining your interactive whiteboard 21
Cleaning the projector 22
Focusing and adjusting the projector image 23
Replacing the projector lamp 23

Chapter 5: Troubleshooting your interactive whiteboard system 29

Before you start 30
Determining your interactive whiteboard system’s status 31
Resolving interactive whiteboard issues 32
Resolving projector issues 33
Accessing the service menu 39
Transporting your interactive whiteboard system 40

Appendix A: Remotely managing your system through a network interface 41

Webpage management 41
Simple Network Management Protocol (SNMP) 48

Appendix B: Remotely managing your system through an RS-232 serial interface 49

Serial interface settings 50
Projector programming commands 51

Appendix C: Integrating other devices 73

Video format 73
Connecting peripheral sources and outputs 77

v

C O N T E N T S

Appendix D: Remote control code definitions 79

Appendix E: Hardware environmental compliance 81

Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery

Directives) 81
Batteries 81
Mercury 81
More information 81

Index 83

vi

Chapter 1

whiteboard system

SMARTBoardM600i6 interactive whiteboard system features 2

SMARTBoard M600 series interactive whiteboard 2
SMARTUF70 or SMARTUF70w projector 3

Included accessories 4

Remote control 4
Pens 4
Optional accessories 4

Your SMARTBoardM600i6 interactive whiteboard system combines the following components:

l SMARTBoard M600 series interactive whiteboard

l Wall-mounted, short-throw SMARTUF70 or SMARTUF70w projector

l Accessories and optional equipment

This chapter describes the features of your interactive whiteboard and provides information about

product parts and accessories.

1

C H A P T E R 1

About your interactivewhiteboard system

SMARTBoardM600i6 interactive whiteboard
system features

Your SMARTBoardM600i6 interactive whiteboard

system uses the short-throw, high-offset

SMARTUF70 or SMARTUF70w projector. The

throw distance of the SMARTUF70 and

SMARTUF70w projectors is half that of the

SMARTUF65 projector, resulting in a shorter

boom and reduced shadows on the projected

image.

When the projector displays an image from your

computer on the touch-sensitive interactive

whiteboard, you can do everything that you can do

at your computer—open and close applications,

scroll through files, conference with others, create

new documents or edit existing ones, visit

websites, play video clips and more—by touching

the screen. You can use an array of gestures within applications.

This projector also supports video and audio connections from a variety of devices, including

DVD/Blu-ray™ players, VCRs, document cameras and digital cameras, and can project media

from these sources onto the interactive screen.

When you use SMART software with your SMARTBoardM600i6 interactive whiteboard system,

you can write or draw over the projected computer image in digital ink using a pen tray pen or your

finger, and then save these notes to a .notebook file or directly into any Ink Aware application.

SMARTBoard M600 series interactive whiteboard

Your SMARTBoard M600 series interactive whiteboard, featuring SMART’s proprietary DViT®

(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive

whiteboard in the world.

The SMARTBoard M600 series interactive whiteboard performs best with the SMARTUF70

projector because of its exceptional colour performance, aspect ratio, input response and short-

throw image distance.

2

C H A P T E R 1

About your interactivewhiteboard system

Other features of your interactive whiteboard

include the following:

l Pen tray buttons that activate the pens’

colours and the on-screen keyboard, as well

as right-click and Orientation functions

l A durable hard-coated surface that is

optimised for projection and is easily cleaned

For more information about your SMARTBoard

interactive whiteboard, see the SMARTBoard

M600 series interactive whiteboard user's guide

(smarttech.com/kb/170410).

SMARTUF70 or SMARTUF70w projector

The SMARTUF70 or SMARTUF70w projector system includes a

short-throw projector for use with SMARTBoard interactive

whiteboards and a sturdy support system suitable for many

different environments.

Other features of your projector system include the following:

l A wall-mounted, high-offset projector engine that uses DLP® technology by

TexasInstruments™, providing BrilliantColor™ performance and Gamma 2.2 correction

with SMART Presentation, Bright Room, Dark Room, sRGB and User modes

l PAL, PAL-N, PAL-M, SECAM, NTSC and NTSC 4.43 video system compatibility

l HDMI, Composite,and VESA® RGB video inputs (not included)

l WXGA, QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility

l Native 1024 × 768 resolution (SMARTUF70 projector)

OR

Native 1280 × 720 resolution (SMARTUF70w projector in 16:9 aspect ratio mode)

l Remote management via a serial RS-232 interface, webpage or SNMP

l An alert broadcast feature that enables administrators to send notification messages to

network-connected projector systems for immediate on-screen display

l Protected cable routing through a cable cover that limits tampering and clutter

l A secure mounting and installation system that includes the following:

o

An optional projector padlock ring to prevent removal of the projector from the boom

o

Accessory mounting hardware for solid masonry or framed wall installations kit (Part

Number 1007416)

o

Templates and instructions for positioning the system safely

3

C H A P T E R 1

About your interactivewhiteboard system

Included accessories

The following accessories are included with your interactive whiteboard system.

Remote control

The remote control enables you to control the system and set up your projector. Use

the remote control to access menu options, system information and input selection

options.

Pens

There are two pens included with your interactive

whiteboard. Pick up a pen and press one of the four colour

buttons on the pen tray (black, red, green or blue) to select

the colour of digital ink that you write on the interactive

whiteboard.

Optional accessories

You can add a variety of accessories to your interactive whiteboard to best meet your specific

needs. Purchase these items from your authorised SMART reseller.

For more information on accessories, go to smarttech.com/accessories.

4

Chapter 2

whiteboard system

Choosing a location 5
Choosing a height 6
Securing the projector to the boom 6
Routeing the cables 6
Installing SMART software 7

I M P O R T A N T

Use the SMARTBoard M600i6 interactive whiteboard system installation guide

(smarttech.com/kb/170555) to install your interactive whiteboard and projector.

This chapter provides additional considerations and details for installing your interactive

whiteboard system.

Choosing a location

Choose a location for your interactive whiteboard system that’s far from bright light sources, such

as windows and strong overhead lighting. Bright light sources can cause distracting shadows on

your interactive whiteboard and can reduce the contrast of the projected image.

Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive

whiteboard system. Install the projector and your interactive whiteboard on the same flat surface.

For best presentation alignment, mount your interactive whiteboard system in a location that’s

central to your audience’s viewing direction.

For mobile or adjustable installation options, contact your authorised SMART reseller.

W A R N I N G

Refer to your interactive whiteboard system’s specifications (available at

smarttech.com/support) for its weight. Check your local building regulations to ensure that your

wall can support this weight and use appropriate mounting hardware for your wall type.

5

C H A P T E R 2

Installing your interactive whiteboard system

Choosing a height

SMART includes a mounting template with each interactive whiteboard system. If you lose this

template, contact your authorised SMART reseller. Using this template ensures that you can do

the following:

l Mount the projector at a safe height for head space clearance, whilst maintaining enough

space for airflow and installation access above the unit.

l Position the projector at the correct height above your interactive whiteboard to align the

projected image with the touch screen.

Dimensions on the template recommend a distance from the floor suitable for adults of average

height. You should consider the general height of your user community when you choose a

location for your interactive whiteboard.

Securing the projector to the boom

To learn how to secure the SMARTUF70 or SMARTUF70w projector to the boom, see the

SMARTBoard M600i6 interactive whiteboard system installation guide included

(smarttech.com/kb/170555).

Routeing the cables

If your interactive whiteboard uses one mounting bracket, make sure that all projector cables

pass along the top of the bracket and then down the side of the interactive whiteboard.

If your interactive whiteboard uses two mounting brackets, make sure that all projector cables

pass between the brackets. Space your wall-mounting brackets 10.2cm (4") apart to provide full

support for the weight of your interactive whiteboard.

I M P O R T A N T

Do not connect the power cable to a power socket until you have connected all the cables to

the projector and interactive whiteboard.

6

C H A P T E R 2

Installing your interactive whiteboard system

Installing SMART software

You must install SMARTsoftware, such as SMARTMeetingPro™ software or

SMARTNotebook™ collaborative learning software on the computer connected to your

interactive whiteboard system to access all of its features.

Download SMARTsoftware from smarttech.com/software. These webpages list the minimum

hardware requirements for each software version. If SMART software is already installed on your

computer, take this opportunity to upgrade your software to ensure compatibility.

7

Chapter 3

whiteboard system

Using your projector 9

Using your remote control 9

Replacing the remote control battery 10
Using the remote control buttons 11

Adjusting projector settings 12
Focusing the image 18
Adjusting the image 18
Projector connection diagram 19

Using your interactive whiteboard 20

This chapter describes the basic operation of your interactive whiteboard system and explains

how to set up your remote control, retrieve system information, access the projector’s image

adjustment options and integrate your interactive whiteboard system with peripheral devices.

Using your projector

This section explains how to use your projector and its included remote control.

Using your remote control

The projector remote control enables you to access on-screen projector menus and change

projector settings.

9

C H A P T E R 3

Using your interactive whiteboard system

Replacing the remote control battery

Follow this procedure to replace the remote control battery.

W A R N I N G

l Reduce the risk associated with a leaking battery in the projector’s remote control by

following these practices:

o

Use only the specified CR2025 coin-cell battery.

o

Remove the battery when the remote control is unused for an extended period.

o

Do not heat, disassemble, short or recharge the battery, or expose it to fire or high

temperatures.

o

Avoid eye and skin contact with the battery if it has a leak.

l Dispose of the exhausted battery and product components in accordance with applicable

regulations.

To replace the remote control battery

1. Hold down the side release on the leftside of the battery holder and pull the battery holder

completely out of the remote control.

2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell

battery.

I M P O R T A N T

Align the battery’s positive (+) and negative (–) terminals with the correct signs on the

battery holder.

3. Insert the battery holder into the remote control.

10

C H A P T E R 3

Using your interactive whiteboard system

Using the remote control buttons

The projector remote control enables you to access on-screen menus and change projector

settings. Use the Power button on the remote control to put the projector into Standby mode or
to turn it on. You can also use the Input button on the remote control to switch sources on the

projector.

Number Function Description

1 Input Select a video and audio input source on the

projector and the associated USB input source on
the ECP, if present.

2 Menu Show or hide the projector menus.

3 (Left), (Right),

Change the menu selections and adjustments.

(Up) and (Down) arrows

4 Hide Freeze, hide or display the image:

Press once to freeze the image.

l

For example, you can display a question on

the screen whilst you check your email.

Press again to hide the image, that is, to

l

display a black screen.

Press again to return to the live image.

l

5 Mode Select a display mode.

6 Mute Mute audio amplification.

7

(Power)

Turn on the projector or put it into Standby mode.

8 (Enter) Accept the selected mode or option.

9 (Volume Up) Increase audio amplification volume.

10 (Volume Down) Decrease audio amplification volume.

11

C H A P T E R 3

Using your interactive whiteboard system

N O T E

The Mute, Volume Up and Volume Down buttons work only if there is an audio source

connected to the projector for the selected video input source.

Adjusting projector settings

The remote control’s Menu button enables you to access the on-screen display to adjust the

projector settings.

I M P O R T A N T

Keep your remote control in a safe place because there is no other way to access menu

options.

Setting Use Notes

Image Adjustment menu

Display Mode Indicates the projector’s

display output
(SMARTPresentation,

BrightRoom, DarkRoom,
sRGB and User).

Brightness Adjusts projector brightness

from 0 to 100.

Contrast Adjusts the difference

between the lightest and
darkest parts

of the image from 0 to 100.

Frequency Adjusts the display data

frequency of the projected
image from -5 to 5 to match
the frequency of your
computer’s graphics card.

Tracking Synchronises your

projector’s display timing
with your computer’s
graphics card from 0 to 63.

H-Position Moves the horizontal

position of the source video
left or right from 0 to 100
(relative to the projected
image).

The default is SMARTPresentation.

The default is 50.

The default is 50.

The default is 0.

This setting applies to VGA inputs only.

This setting applies to VGA inputs only.

Don’t adjust this setting unless you’re advised
to by SMARTSupport.

Apply this setting only after you make all boom
adjustments.

This setting applies to VGA inputs only and is
useful in situations where the source video is
cut off.

12

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

V-Position Moves the vertical position

of the source video up or
down from -5 to 5 (relative to
the projected image).

White Peaking Adjusts the image colour

brightness from 0 to 10
whilst providing more vibrant
white shades.

Degamma Adjusts the colour

performance of the display
from 1 to 3.

Colour Adjusts the Red, Green,

Blue, Cyan, Magenta and
Yellow colours on the
projector from 0 to 100 to
provide custom colour and
luminance output.

Don’t adjust this setting unless you’re advised
to by SMARTSupport.

Apply this setting only after you make all boom
adjustments.

This setting applies to VGA inputs only and is
useful in situations where the source video is
cut off.

A value closer to 0 creates a natural image and
a value closer to 10 enhances brightness. The
default is 10.

The default is 2.

Each colour has a default value of 100.

Adjustments to the colour settings register
under the User mode.

Audio menu

Volume Adjusts the projector’s

volume amplification from ­20 to 20.

Mute Mutes the projector’s audio

output.

Disable Volume
Control

Line out

Disables the projector’s
volume control.

Enables or disables the line
out.

Microphone Enables or disables the

microphone

Speaker Enables or disables the

speaker

The default is 0.

The default is off.

If you mute the projector’s audio output and
then increase or decrease the volume, the
volume is restored automatically. You can
prevent this from happening by disabling the
volume control.

The default is on

The default is on

The default is on

13

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

Projector Functions menu

Auto Signal
Detect

Enables or disables signal
searching of input
connectors.

Lamp Reminder Turns the lamp replacement

reminder on or off.

Lamp Mode Adjusts lamp brightness to

Standard or Economy.

Auto Power Off
(minutes)

Sets the length of the auto
power-off countdown timer
between 1 and 240 minutes.

Zoom Adjusts the zoom to the

centre of the image in or out
from 0 to 30.

The default is off.

Select On to have the projector continuously
switch inputs until it finds an active video
source.

Select Off to maintain signal detection in one
input.

This reminder appears 100 hours before the
recommended lamp replacement.

Standard displays a high-quality, bright
image.

Economy increases the lamp life by
decreasing the brightness of the image.

The default is 120 minutes.

The timer begins to count down when the
projector no longer receives a video signal.
The timer finishes when the projector enters
Standby mode.

Select 0 to turn off the timer.

The default is 0.

Zooming in cuts off the outer edges of the
source video.

Keystone Adjusts the size of the top

and bottom edge

Projector ID Displays the projector’s

unique ID number (from 0 to

99) within your organisation’s
network.

Aspect Ratio Adjusts the image output to

FillScreen, MatchInput or
16:9.

Ensure that the top and bottom edges of the

image are horizontal before you position the

left and right edges of the image relative to

your interactive whiteboard.

You can refer to or change this number when
using the network remote management feature
(see Remotely managing your system through
a network interface on page 41).

The default is FillScreen.

FillScreen produces an image that fills the
entire screen by stretching and scaling the
source video to match the projector’s native
resolution and aspect ratio.

MatchInput displays the source video in its
native resolution and aspect ratio. As a result,
unused space could appear along the top and
bottom edges of the screen (letterbox format)
or along the left and right edges of the screen
(pillarbox format).

See Video format on page 73 for descriptions
of each mode.

14

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

Startup Screen Selects the type of startup

screen (SMART, Capture

User Startup Screen,
Preview Startup Screen),

or Image Alignment Screen.

Image

Alignment

Screen

Enables you to adjust the

projected image size, shape

and location.

This screen displays when the projector lamp
is starting and a video source signal isn’t
displayed.

SMART displays the default SMART logo on a
blue background.

Capture User Startup Screen closes the on­screen display menu and captures the entire
projected image. The captured image is
displayed the next time the on-screen display
opens. (The capture can take up to one
minute, depending on the complexity of the
background graphic.)

Preview Startup Screen enables you to
preview the default or captured startup screen.

Image Alignment Screen enables you to
adjust the projected image size, shape and
location.

The image alignment screen appears the first

time you start your projector. However, you

can access it from the startup screen menu

any time. Press Menuor Enter to close it.

Network menu

Network and
VGAOut

Activates the projector’s
RJ45 (8P8C) connector and
network features.

Status Displays the current network

status (Connected,
Disconnected or Off).

DHCP Displays the status of the

network’s Dynamic Host
Configuration Protocol
(DHCP) as On or Off.

Password
Reminder

Emails the network
password to the predefined
email recipient.

The default is off.

The default is on.

On enables a DHCP server on the network to
automatically assign an IP address to the
projector.

Off enables an administrator to assign an IP
address manually.

See Webpage management on page 41 to set
up a destination email address.

15

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

IP Address Displays the projector’s

current IP address in values
between 0.0.0.0 and

255.255.255.255.

Subnet Mask Displays the projector’s

subnet mask number in
values between 0.0.0.0 and

255.255.255.255.

Gateway Displays the projector’s

default network gateway in
values between 0.0.0.0 and

255.255.255.255.

DNS Displays the projector’s

primary domain name server
(DNS) IP address in values
between 0.0.0.0 and

255.255.255.255.

To change the projector’s IP address, use the
RS-232 connector (see Network information
on page 61) or use a DHCP server to assign a
dynamic IP address and then set a static IP
address using the network remote
management feature (see Remotely managing
your system through a network interface on
page 41).

MAC Address Displays the projector’s

MAC address in xx-xx-xx­xx-xx-xx format.

Group Name Displays the projector’s

workgroup name as set by
an administrator (maximum
12 characters).

Projector Name Displays the projector’s

name as set by an
administrator (maximum 12
characters).

Location Displays the projector’s

location as set by an
administrator (maximum 16
characters).

You can set the projector’s workgroup name
using the remote management features (see

Remotely managing your system through a
network interface on page 41 and Remotely
managing your system through an RS-232
serial interface on page 49).

You can set the projector’s name using the
remote management features (see Remotely

managing your system through a network
interface on page 41 and Remotely managing
your system through an RS-232 serial
interface on page 49).

You can set the projector’s location using the
remote management features (see Remotely

managing your system through a network
interface on page 41 and Remotely managing
your system through an RS-232 serial
interface on page 49).

16

C H A P T E R 3

Using your interactive whiteboard system

Setting Use Notes

Contact Displays the contact name

or number for projector
support as set by an
administrator (maximum 16
characters).

Language menu

Language Selects language

preference.

Information menu

Lamp Hours Displays the current number

of lamp usage hours from 0
to 4000 hours from when it
was last reset.

You can set the contact name or number using
the remote management features (see

Remotely managing your system through a
network interface on page 41 and Remotely
managing your system through an RS-232
serial interface on page 49).

Projector menu support is available in English
(default), Chinese (Simplified), Chinese
(Traditional), Czech, Danish, Dutch, Finnish,
French, German, Greek, Italian, Japanese,
Korean, Norwegian, Polish, Portuguese
(Brazil), Portuguese (Portugal), Russian,
Spanish and Swedish.

Always reset the lamp hours after you replace
a lamp, because lamp service reminders are
based on the current hours of use. See
Resetting the lamp hours on page 27 for
details on the lamp hours reset procedure.

Input Displays the currently

displayed video input source
(VGA-1, VGA-2, HDMI or
None).

Resolution Displays the projector’s

most recently detected video
source signal resolution and
refresh rate.

Firmware
Version

Displays the projector’s
digital display processor
(DDP) firmware version in
x.x.x.x format.

MPU Version Displays the projector

microprocessor unit (MPU)
firmware version in x.x.x.x
format.

Network
Version

Displays the projector’s
network communications
processor firmware version
in x.x.x.x format.

If there is no current video input source signal,
this setting displays the last known source
signal image resolution and refresh rate.

If you haven’t enabled the Network and VGA
Out setting, this setting is unable to display
the projector’s network communications
processor firmware version and displays

0.0.0.0 instead.

Model Number Displays the projector’s

model number.

Serial Number Displays the projector’s

serial number.

17

C H A P T E R 3

Using your interactive whiteboard system

Focusing the image

Use the focus lever located on the projector lens to focus the projected image.

To focus the image

Rotate the focus ring clockwise or anti-clockwise until the image is in focus.

Adjusting the image

Refer to these notes when adjusting the projected image, as described in the SMARTBoard

M600i6 interactive whiteboard system installation guide included (smarttech.com/kb/170555).

l Whilst adjusting the projected image size, shape and location, use the projector’s default

background so that you can see the full projected image clearly. Don’t use other images,

which might be cropped or scaled by the projector and could result in a misleading projected

image size, shape and location.

l Use the mechanical adjustments described in the installation document to make all physical

image adjustments. Don’t use the projector’s on-screen menu options during the projector

alignment process.

l Be aware that as you tilt the projector up or lower its mounting boom to raise the image, the

entire projected image increases or decreases in size, especially at the bottom of the

projected image.

l When adjusting keystone (tilt), ensure that the top and bottom edges of the image are

horizontal before you position the left and right edges of the image relative to your interactive

whiteboard.

l When you move the projector forward or backward on the boom to make the image larger or

smaller, you might need to tilt or turn the projector slightly to keep the image square. Loosen

the lever slightly to aid in this adjustment.

l To fine-tune the image, you might need to repeat all steps described in the installation

document in smaller increments.

18

C H A P T E R 3

1

3

4

5 6 10

7

2

8 9 11 12 13 14

Using your interactive whiteboard system

Projector connection diagram

You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,

VCRs, document cameras, digital cameras and high-definition sources, as well as peripheral

device outputs, such as a secondary projector or a flat-panel display and powered speakers.

N O T E

You might need to purchase third-party adapters to connect certain peripheral devices.

No. Connector Connect to:

1 Power Mains power supply

2 7-pin mini-DIN [Not used]

3 4-pin power mini-DIN 5V/2A output [Not used]

4 HDMI input High-definition video and audio source

(not included)

5 DB15F (DE-15F) RGB video input (VGA1)Primary computer (not included)

6 DB15F (DE-15F) RGB video output (VGA

Secondary display (not included)

Out)

7 RCA Composite video input

8 3.5mm phone jack audio input (×2) Audio sources associated with primary

and secondary computers

9 Left and right RCA audio input

Audio source (not included)

10 3.5mm phone jack audio output Speakers (not included)

11 3.5 mm phone jack microphone Microphone (not included)

12 RJ45 (8P8C) Network (for webpage management and

SNMP access)

13 DB9F (DE-9F) RS-232

14 USB B Computer (for service access only)

19

C H A P T E R 3

Using your interactive whiteboard system

N O T E S

l To connect your interactive whiteboard, see the SMARTBoard M600i6 interactive

whiteboard system installation guide (smarttech.com/kb/170555).

l To connect accessories to your interactive whiteboard, refer to the documents included

with the accessories and consult the SMARTSupport website (smarttech.com/support)

for additional information.

Using your interactive whiteboard

Refer to the SMARTBoard M600i6 interactive whiteboard user's guide

(smarttech.com/kb/170410) for in-depth information on using your interactive whiteboard and its

features.

When you connect your SMARTBoard interactive whiteboard to a computer with SMART

software, you can access the full capabilities of your interactive whiteboard.

For additional resources, go to smarttech.com, click the flag icon in the top right-hand corner and

then select your country and language. In the Support section of this website, you’ll find up-to-

date, product-specific information, including setup instructions and specifications.

The SMARTtraining website (smarttech.com/training) includes an extensive library of training

resources that you can refer to when first learning to set up or use your interactive whiteboard

system.

20

Chapter 4

whiteboard system

Maintaining your interactive whiteboard 21

Preventing damage to your interactive whiteboard 21
Keeping the writing surface clean 22

Cleaning the projector 22
Focusing and adjusting the projector image 23
Replacing the projector lamp 23

Removing and replacing the projector lamp module 23
Resetting the lamp hours 27

This chapter includes methods for properly cleaning and preventing damage to your

SMARTBoardM600i6 interactive whiteboard system.

Maintaining your interactive whiteboard

For information on maintaining your interactive whiteboard, see the SMARTBoard M600

interactive whiteboard installation guide (smarttech.com/kb/170555).

With proper care, your SMARTBoard interactive whiteboard will provide years of trouble-free

service.

Preventing damage to your interactive whiteboard

Although the surface of your interactive whiteboard is very durable, take the following precautions

to prevent damage.

l Don’t use sharp or pointed objects, such as ballpoint pens or pointers, as writing tools.

l Replace the pen nib when the nib wears out.

l Don’t use low-odour dry-wipe markers because they can be very difficult to erase. Use

standard (high-odour) dry-wipe markers that show a warning to use them only in well-

ventilated areas.

l Don’t use adhesive tape on the interactive surface.

l Don’t use abrasive erasers or harsh chemicals to clean your product.

21

C H A P T E R 4

Maintaining your interactive whiteboard system

l The digital cameras located in the corners of the frame are protected from dust and dirt by

windows. In extremely dusty environments, spray a proprietary household, alcohol-free

glass cleaner onto a cotton swab and rub it gently on the windows. Don’t use compressed

air to clean the cameras.

Keeping the writing surface clean

Follow these tips to keep the interactive whiteboard’s surface clean.

l Clean your interactive whiteboard at least every six months.

l Don’t spray cleaner directly onto the interactive whiteboard’s surface. Instead, spray a light

amount of cleaner onto a cloth and then gently wipe the interactive surface.

l

I M P O R T A N T

Turn off your interactive whiteboard system before you clean it so that you do not

scramble the desktop icons or inadvertently activate applications when you wipe the

interactive surface.

T I P

To view dirt or streaks more easily, set your projector to Standby (lamp off) mode.

Cleaning the projector

W A R N I N G

Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a

ladder and consider removing the projector from its wall-mounting bracket to clean it.

C A U T I O N

l Never touch the mirror with your hands or a brush, and do not scrub the surface of the

mirror with the supplied cleaning cloth. Instead, use the supplied cleaning cloth to clean

the mirror with a light touch, and do not put any cleaning solvents on the cloth or the mirror.

Do not apply pressure to the projector lens or mirror.

l

Before you clean the projector, press the Power button twice on the remote control to
put the system in Standby mode and then allow the lamp to cool for at least 30 minutes.

l Do not spray cleaners, solvents or compressed air directly on the projector. Do not use

spray cleaners or solvents near any part of the projector because they can damage or

stain the unit. Spraying the system could spread a chemical mist on some of the

projector’s components and lamp, resulting in damage and poor image quality.

l Do not allow liquids or commercial solvents of any kind to flow into the projector base or

head.

22

C H A P T E R 4

Maintaining your interactive whiteboard system

I M P O R T A N T

l When cleaning the interactive whiteboard system:

o

Wipe the exterior of the projector with a lint-free cloth.

o

If necessary, use a soft cloth moistened with a mild detergent to clean the projector

housing.

l Do not use abrasive cleaners, waxes or solvents.

When cleaning the projector’s mirror:

l Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow

off dust. Never touch the mirror with your bare hands or a brush.

l If wiping the mirror is unavoidable, wear protective gloves and gather the cleaning cloth into

a ball. Gently run the cleaning cloth across the mirror as you would a feather duster. Don’t

apply any pressure to the lens or mirror.

When cleaning the projector’s lens:

l Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow

off dust. Never touch the lens with your bare hands or a brush.

l If wiping the lens is unavoidable, wear protective gloves and gather the cleaning cloth into a

ball. Gently run the cleaning cloth across the lens from the centre to the edge, using the

cleaning cloth as you would a feather duster. Don’t apply any pressure to the lens or mirror.

Focusing and adjusting the projector image

For information on focusing and adjusting the projector image, see Focusing the image on page

18 and Adjusting the image on page 18.

Replacing the projector lamp

This section provides instructions for replacing the projector lamp module.

Removing and replacing the projector lamp module

Eventually the lamp will dim and a message will appear reminding you to replace it. Make sure

that you have a replacement lamp module before proceeding with the following instructions.

23

C H A P T E R 4

Maintaining your interactive whiteboard system

W A R N I N G

l See smarttech.com/compliance for the projector’s MSDS documents.

l Replace the lamp module when the projector displays its lamp life warning message. If

you continue to use the projector after this message appears, the lamp can shatter or

burst, scattering glass throughout the projector.

l If the lamp shatters or bursts, leave and then ventilate the area.

Next do the following:

o

Avoid touching the glass fragments because they can cause injury.

o

Wash your hands thoroughly if you have come into contact with lamp debris.

o

Thoroughly clean the area around the projector, and discard any edible items placed

in that area because they could be contaminated.

o

Call your authorised SMART reseller for instructions. Do not attempt to replace the

lamp.

l Replacing the lamp module in a wall-mounted projector can result in a fall or injury. Use

caution when climbing a ladder, and consider removing the projector from the wall-

mounting bracket to replace the lamp module.

l Uncovering the lamp whilst the projector is mounted on the wall-mounting bracket can

lead to product damage or personal injury from falling pieces of glass if the lamp is broken.

l When replacing the projector lamp module:

o

Put the projector into Standby mode and wait 30 minutes for the lamp to cool

completely.

o

Do not remove any screws other than those specified in the lamp replacement

instructions.

o

Wear protective eyewear whilst changing the lamp module. Failure to do so can

cause injuries including loss of eyesight if the lamp shatters or bursts.

o

Use only replacement lamp modules approved by SMARTTechnologies. Contact

your authorised SMART reseller for replacement parts.

o

Never replace the lamp module with a previously used lamp module.

o

Always handle the fragile lamp assembly with care to prevent premature lamp failure

or exposure to mercury. Use gloves when touching the lamp module. Do not touch

the lamp with your fingers.

o

Recycle or dispose of the lamp module as hazardous waste in accordance with local

regulations.

You need a Phillips No. 2 screwdriver and a flat screwdriver to complete these procedures.

24

C H A P T E R 4

Lamp Door

A

B

Maintaining your interactive whiteboard system

To remove the old lamp module

1.

Press the Power button twice on the remote control to put the projector into Standby
mode.

2. Wait at least 30 minutes for the projector to cool down.

3. Disconnect the power cable from the projector.

4. Use a Phillips screwdriver to loosen the two captive screws.

5. Use a Phillips screwdriver to loosen the two captive screws from the bottom of the lamp

module and gently remove the lamp module.

N O T E

Don’t try to remove these screws. Captive screws can’t be removed, only loosened.

25

C H A P T E R 4

A

B

Maintaining your interactive whiteboard system

To put the new lamp module into the projector

1. Remove the new lamp module from its packaging.

2. Carefully place the lamp module into the projector and gently press the power end of the

lamp module against the projector to ensure that the power plug makes contact with the

projector’s power port.

N O T E

You should be able to place the lamp module into the projector easily without applying

much force.

3. Use the Phillips screwdriver to secure the captive screws.

I M P O R T A N T

Do not over-tighten the screws.

4. Replace the lamp cover.

5. Connect the power cable to the wall socket.

6.

Press the Power button once on the remote control to confirm that the projector is
operating and that the lamp module is correctly installed.

7. Put the old lamp module in a secure container and handle it gently until you recycle it.

To finish the projector lamp module installation

1. Turn on the projector.

2. Adjust the projector image if necessary (see Adjusting the image on page 18).

3. Access the service menu to reset the lamp hours (see Resetting the lamp hours on the next

page).

4. Activate the projector’s alert emails and lamp warnings if they’ve been deactivated (see

Email alerts on page 46 and Control panel on page 42).

26

C H A P T E R 4

Maintaining your interactive whiteboard system

Resetting the lamp hours

Once you have replaced the lamp module, you need to access the projector service menu to

reset the lamp hours. To prevent accidental errors, only a system administrator should perform

this procedure.

N O T E

Always reset the lamp hours after you replace the lamp, because lamp service reminders are

based on the current hours of use.

To reset the lamp hours

1. Using the remote control, press the following buttons quickly to access the service menu:

Down, Up, Up, Left, Up.

C A U T I O N

Do not adjust any settings in the service menu other than those listed in this guide.

Changing other settings can damage or affect the operation of your projector and may

invalidate your warranty.

2. Scroll down to Lamp Hour Reset and then press OK.

Both Lamp Hour values (Standard and Economy) reset to zero.

C A U T I O N

Do not reset the lamp hours unless you have just replaced the lamp module. Resetting the

lamp hours on an old lamp can damage your projector as a result of lamp failure.

N O T E

You’re unable to reset the Display Hour value because it’s the running total of hours that

the projector has been in use.

3. Press the Menu button on the remote control.

The SMARTUF70 Settings menu appears.

Select to confirm that Lamp Hour is reset to zero.

4.

27

Chapter 5

interactive whiteboard system

Before you start 30

Locating status lights 30
Locating serial numbers 30

Determining your interactive whiteboard system’s status 31
Resolving interactive whiteboard issues 32

Resolving operation issues 32

Resolving projector issues 33

Resolving projector errors 33

Your projector stops responding 33

The “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Colour Wheel Failure”

message appears 33

The “Lamp Failure” message appears 34

The projector Power and Service lights are off 34
Resolving image issues 34

Loss of signal 35

Partial, scrolling or incorrectly displayed image 35

Unstable or flickering image 36

Frozen image 37

Your image doesn’t fit the interactive whiteboard 37

The image from your connected laptop computer isn’t projected 37

Unaligned projected image 37
Resolving audio issues 38
Resolving network communication issues 38

Accessing the service menu 39

Retrieving your password 39
Resetting the projector 40

Transporting your interactive whiteboard system 40

29

C H A P T E R 5

Troubleshooting your interactive whiteboard system

This chapter provides basic troubleshooting information for your interactive whiteboard system.

For issues not covered in this chapter, consult the SMARTSupport website

(smarttech.com/support) or contact your authorised SMART reseller (smarttech.com/where).

Before you start

Before you troubleshoot your interactive whiteboard system or contact SMARTSupport or your

authorised SMART reseller for assistance, you need to do the following:

l Locate your interactive whiteboard system’s status lights

l Locate your interactive whiteboard system’s serial numbers

Locating status lights

Your interactive whiteboard system consists of several components, which have their own

status lights:

l The Select button on your interactive whiteboard's pen tray also functions as a status light.

l

Your projector’s Power and Service lights are located on the bottom of the projector.

Locating serial numbers

The SMARTBoard M600 interactive whiteboard serial number is located on the lower right-hand

edge of the frame, as well as on the back of the interactive whiteboard. For more information, see

the SMARTBoard M600 series interactive whiteboard user’s guide (smarttech.com/kb/170410).

30

C H A P T E R 5

Troubleshooting your interactive whiteboard system

The SMARTUF70 and UF70w projector's serial

number is located on the top of the projector.

For the locations of serial numbers on other

components and accessories, see

smarttech.com/support.

Determining your interactive whiteboard system’s status

Use the following table to determine the status of your interactive whiteboard system.

Pen tray Select

Projector
Power li ght

Normal operating statuses

Solid green Off Solidwhite Correct F ull c ontrol The system is operating normally.

Flashing green Off Off None None The system is starting up.

Solid amber Off Off None None The syst em is in Standby mode.

Flashing amber Off Off None None The system is entering Standby

Solid green Off Solidamber N/A None The interactive whiteboard’s

Error statuses

Solid green Off Solidwhite Incorrect Full control There’s an issue w ith the projected

Solid green Off Solidwhite Correct N one There’s an issue with t he

Solid green Off Flashing white Correct Touch only SMARTProductDrivers isn’t

Projector
Service light

button status
lig ht

Projected
image

Touch and
pen control

Status and r elated
troub leshoo ting

If image or sound iss ues occur, see
the remaining sections of this
chapter for troubleshooting
information.

mode.

controller module is ready to
receive a firmware update oris
applying a firmware update.

image.

See Resolving image issues on
page 34.

interactive whiteboard.

See Resolving operation iss ues on
the next page.

installed or isn’t running correctly on
the connected computer.

31

C H A P T E R 5

Troubleshooting your interactive whiteboard system

Pen tray Select

Projector
Power li ght

Solid green Off Off N/A None There’s an issue wit h the

Solid amber Flashing red N /A None N/ A There’s an issue with the projector

Off Flashing red Off None None The projector’s operating

Off Solid red N/A None N/A There’s an issue wit h the

Off Off Off None None The projector power cable isn’t

Projector
Service light

button status
lig ht

Projected
image

Touch and
pen control

Status and r elated
troub leshoo ting

connections between the
interactive whiteboard and t he other
components of t he system.

See Resolving interactive
whiteboard issues below.

lamp.

See The “Lamp Failure” message
appears on page 34.

temperature has been exceeded.

See The “Project or Overheated”,

“Fan F ailure”, “Lamp Failure”or
“Colour Wheel Failure” message
appears on t he next page.

projector’s fan or colour wheel.

See The “Project or Overheated”,

“Fan F ailure”, “Lamp Failure”or
“Colour Wheel Failure” message
appears on t he next page.

properly connected.

OR

There’s anissue with the mains
power supply (for example, the
circuit breaker is off).

Resolving interactive whiteboard issues

This section includes information on resolving issues with your interactive whiteboard.

For information not covered in this section, see the SMARTBoard M600 series interactive

whiteboard user's guide (smarttech.com/kb/170410).

Resolving operation issues

To resolve operation issues, complete the following tasks:

l Confirm that all cables are securely connected to the back of the pen tray, computer and

control module.

l Perform the calibration procedure documented in the SMARTBoard M600 series interactive

whiteboard user's guide (smarttech.com/kb/170410).

l Reset the interactive whiteboard system by disconnecting the power cable from the wall

socket and then connecting it.

l If necessary, complete additional troubleshooting with the guidance of SMARTSupport

using SMARTBoard Diagnostics.

32

C H A P T E R 5

Troubleshooting your interactive whiteboard system

l Confirm that the USB cable is properly connected from a fully functional USB port on the

computer to the interactive whiteboard.

Resolving projector issues

Resolving projector errors

System administrators can resolve the following projector errors on their own prior to contacting

SMARTSupport. Performing initial troubleshooting on your projector reduces the time of a

support call.

Your projector stops responding

If your projector stops responding, perform the following procedure.

To restart an unresponsive projector

1. Put the projector into Standby mode and then wait 30 minutes for it to cool down.

2. Disconnect the power cable from the power socket and then wait at least 60 seconds.

3. Connect the power cable and then turn on the projector.

The “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Colour Wheel Failure”

message appears

If the “Projector Overheated”, “Fan Failure” or “Colour Wheel Failure” message appears and the

projector stops projecting an image, one of the following issues is occurring:

l The temperature is overheating but the “Projector Overheated” message fails to display.

l The temperature outside the projector is too high.

l One of the fans has failed.

l The projector has a colour wheel issue.

To resolve the “Projector Overheated”, “Fan Failure”, or “Colour Wheel Failure” error

1. Put the projector into Standby mode and then wait 30 minutes for it to cool down.

2. If your room is hot, lower the temperature if possible.

3. Ensure that nothing is blocking the projector’s air intake and exhaust.

4. Disconnect the power cable from the power socket and then wait at least 60 seconds.

5. Connect the power cable and then turn on the projector.

6. Adjust the fan speed using the service menu.

7. If the previous steps don’t resolve the issue, put the projector into Standby mode,

disconnect the power cable and then contact your authorised SMARTreseller.

33

C H A P T E R 5

Troubleshooting your interactive whiteboard system

The “Lamp Failure” message appears

If the “Lamp Failure” message appears, one of the following issues is occurring:

l The lamp is overheating, likely due to blocked air vents.

l The lamp has reached the end of its life.

l The projector has an internal problem.

To resolve the “Lamp Failure” error

1. Restart the projector (see Your projector stops responding on the previous page).

2. Check the remaining lamp hours using the on-screen menu (see Adjusting projector settings

on page 12).

If the lamp has more than 2000 hours of use in Standard mode or 3000 hours of use in

Economy mode, it’s near the end of its lifespan.

3. Replace your lamp module as described in Removing and replacing the projector lamp

module on page 23.

4. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode,

disconnect the power cable and then contact your authorised SMARTreseller.

The projector Power and Service lights are off

If the projector Power and Service lights are both off, one of the following issues is occurring:

l There was a power outage or a power surge.

l A circuit breaker or a safety switch was tripped.

l The projector isn’t connected to the power source.

l The projector has an internal problem.

To resolve the unlit projector Power and Service lights issue

1. Check the power source and then make sure that all cables are connected.

2. Confirm that the projector is connected to an active power socket.

3. Make sure that the pins on the connectors aren’t broken or bent.

4. Connect the power cable and then turn on the projector.

5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact

your authorised SMARTreseller.

Resolving image issues

To resolve common image issues, complete the following tasks:

l Ensure that the computer or other video source is on and set to display a resolution and

refresh rate supported by the projector (see Video format on page 73).

34

C H A P T E R 5

Troubleshooting your interactive whiteboard system

l Ensure that the video source is properly connected to the projector.

l Press the Input button on the remote control or the Input Select button on the pen tray to

switch to the correct video source.

If these tasks don’t resolve the issue, refer to the following sections for additional troubleshooting

information.

Loss of signal

If a video source signal isn’t detected, if it’s

out of range of the projector’s support video

modes or if the signal is being switched to a

different device or input, the projector

doesn’t show a source signal and instead

displays the SMART logo on a blue screen.

To resolve signal loss issues

1. Wait approximately 45 seconds for the image to synchronise. Some video signals require a

longer synchronisation period. Cycling back through inputs to the one that you want also

helps image synchronisation.

2. If the image doesn’t synchronise, check your cable connections to the projector.

3. Ensure that the image signal is compatible with the projector (see Video format on page 73).

4. If there are any extension cables, switch boxes, connection wall plates or other devices in

the video connection from the computer to the projector, temporarily remove them to ensure

they aren’t causing the video signal loss.

5. If your projector still doesn’t show a source signal, contact your authorised SMART reseller.

Partial, scrolling or incorrectly displayed image

N O T E

This procedure may vary depending on your version of Windows® operating system or

MacOSX operating system software and your system preferences. The following procedures

apply to Windows 7 operating systems and MacOSX10.8 operating system software.

35

C H A P T E R 5

Troubleshooting your interactive whiteboard system

To resolve a partial, scrolling or incorrectly displayed image on your Windows computer

1. Select Start > Control Panel.

2. Click Display and then select Adjust resolution.

3. Verify that your display resolution setting is 1024 × 768 (SMARTUF70 projector), 1280 ×

800 (SMARTUF70w projector in 16:10 aspect ratio mode) or 1280 × 720 (SMARTUF70w

projector in 16:9 aspect ratio mode).

4. Click Advanced settings and then click the Monitor tab.

5. Verify that the screen refresh rate is 60 Hz.

To resolve a partial, scrolling or incorrectly displayed image on your Mac computer

1. Select Apple Menu > System Preferences.

The System Preferences dialogue box appears.

2. Click Displays.

3. Verify that your display resolution setting is 1280 × 800 (WXGA).

4. Verify that the screen refresh rate is 60 Hz.

Unstable or flickering image

If the projector’s image is unstable or flickering, the frequency or tracking settings on your input

source could be different from the settings on your projector.

I M P O R T A N T

Write down your setting values before adjusting any of the settings in the following procedure.

To resolve your unstable or flickering image

1. Check the display mode of your computer’s graphics card. Make sure it matches one of the

projector’s compatible signal formats (see Video format on page 73). Refer to your

computer’s manual for more information.

2. Configure the display mode of your computer’s graphics card to make it compatible with the

projector. Refer to your computer’s manual for more information.

3. Adjust the frequency, tracking, H-position and V-position settings in the on-screen menu.

See Adjusting projector settings on page 12.

4. Optionally, reset the projector as described in Resetting the projector on page 40 to adjust

the frequency and tracking to their original values.

I M P O R T A N T

This action resets all values to their defaults.

36

C H A P T E R 5

Troubleshooting your interactive whiteboard system

Frozen image

If your projector has a frozen image, perform the following procedure.

To resolve a frozen image

1. Ensure that the Hide Display feature is off.

2. Press the Hide button on the projector’s remote control to hide or show the display.

3. Ensure that your source device, such as your DVD player or computer, isn’t malfunctioning.

4. Put the projector into Standby mode and then wait 30 minutes for it to cool down.

5. Disconnect the power cable from the power socket and then wait at least 60 seconds.

6. Connect the power cable and then turn on the projector.

7. If the previous steps don’t resolve the issue, contact your authorised SMARTreseller.

Your image doesn’t fit the interactive whiteboard

If you’re using a SMARTUF70w projector with a wide screen interactive whiteboard, verify that

you’re using the correct aspect ratio mode for the interactive whiteboard:

Interactive whiteboard Aspect ratio mode

SMARTBoard M685 interactive whiteboard 16:10

You can set the aspect ratio mode using the Native DLP Resolution setting in the Projector

Functions menu (see Adjusting projector settings on page 12).

The image from your connected laptop computer isn’t projected

Laptop computer settings can interfere with projector operations.

Some laptop computers deactivate their screens when you connect a secondary display. Refer

to your computer’s manual for details on reactivating the computer's display screen.

Unaligned projected image

Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment

errors can occur when you mount your interactive whiteboard system on an uneven surface or a

wall that has obstructions, or if you swivel the projector too far from the vertical center of your

interactive whiteboard.

Use the SMARTBoard M600i6 interactive whiteboard system installation guide

(smarttech.com/kb/170555) to eliminate most image alignment issues.

The projector image can slip if the projector is moved often or installed in a location prone to

vibration, such as next to a heavy door. Follow these precautions to help prevent the image from

becoming unaligned:

l Make sure that the installation wall is plumb and square and doesn’t move or vibrate

excessively.

37

C H A P T E R 5

Troubleshooting your interactive whiteboard system

l Make sure that there are no obstructions behind the projector’s wall-mounting bracket and

that the bracket is firmly secured to the wall according to the installation instructions.

l Adjust the projected image. See the SMARTBoard M600i6 interactive whiteboard system

installation guide (smarttech.com/kb/170555) and Adjusting the image on page 18.

Resolving audio issues

N O T E

You might need to configure your computer to pass audio through HDMI if it isn’t configured

automatically.

To resolve audio issues

1. Ensure that the speakers’ or audio system’s cables are properly connected to the audio

output plug on the projector’s connection panel.

2. Press the Mute button on the projector’s remote control and if Audio Mute is on turn it off.

3. Use the projector’s remote control to ensure that the volume isn’t at the lowest setting.

4. Ensure that your speaker or audio system is on and that the volume is turned up.

5. Check that your source input, such as your computer or video device, isn’t malfunctioning.

Ensure that its audio output is on and that the volume isn’t set to the lowest position.

N O T E

You must display the source input’s video to play its audio through the connected

speakers or audio system.

6. If the previous steps don’t resolve the issue, contact your authorised SMART reseller.

Resolving network communication issues

If you don’t have network access, perform the following procedure to troubleshoot your system.

To resolve network communication issues

1. Ensure that your network cable is properly connected to the RJ45 connection on the

projector’s connection panel. There are two RJ45 ports: one is for the network and one is for

projector 2. Ensure that the network cable is connected to the correct one.

2. Ensure that the LAN warning light on the projector is green. To activate the projector’s

network features, use the “vgaoutnetenable=on” RS-232 command (see Projector

programming commands on page 51) or enable the Network and VGA Out setting (see

Adjusting projector settings on page 12). The network features on the projector don’t work

until you complete one of these tasks.

38

C H A P T E R 5

Troubleshooting your interactive whiteboard system

3. Press the Menu button and then select the Network Settings menu to check the IP

address. See Adjusting projector settings on page 12 for a description of the IP address

field. Enter this IP address into your browser or SNMP agent.

4. If you still don’t have network access, contact your network administrator. If your

administrator is unable to resolve the issue, contact your authorised SMART reseller.

Accessing the service menu

C A U T I O N

l To prevent tampering or unintentional changes, only system administrators should access

the service menu. Do not share the service menu access code with casual users of your

interactive whiteboard system.

l Do not adjust any settings in the service menu other than those listed in this guide.

Changing other settings can damage or affect the operation of your projector and may

invalidate your warranty.

Retrieving your password

If you forget the projector’s password, you can retrieve it by accessing the projector service menu

directly from the projector or from the password settings menu on your projector’s webpage (see

Password settings on page 47).

To retrieve your password from the service menu

1. Using the remote control, press the following buttons quickly to access the service menu:

Down, Up, Up, Left, Up.

2. Scroll to Password Get and then press Enter on the remote control.

The password appears on the screen.

3. Write down the password.

4. Scroll to Exit and then press Enter on the remote control to exit the projector service menu.

39

C H A P T E R 5

Troubleshooting your interactive whiteboard system

Resetting the projector

At some point during troubleshooting, you might need to reset all projector settings.

I M P O R T A N T

This action is irreversible.

To reset all projector settings

1. Using the remote control, press the following buttons quickly to access the service menu:

Down, Up, Up, Left, Up.

2. Scroll to Factory Reset and then press Enter on the remote control.

3. Scroll to Exit and then press Enter on the remote control to exit the projector service menu.

Transporting your interactive whiteboard system

Save your original interactive whiteboard system packaging so that it’s available if you need to

transport your interactive whiteboard system. When required, repack it with all of the original

packaging. This packaging was designed to provide optimal shock and vibration protection. If you

no longer have your original packaging, purchase the same packaging directly from your

authorised SMART reseller.

If you prefer to use your own packaging materials, make sure that you adequately protect your

unit. Make sure that the projector lens and mirror are protected against any physical contact or

pressure which may damage the projector’s optics. Send your interactive whiteboard in an upright

position to deter carriers from placing heavy objects on it.

40

Appendix A

system through a network
interface

Webpage management 41

Accessing webpage management 42
Home 42
Control panel 42
Network settings 45
Email alerts 46
Password settings 47

Simple Network Management Protocol (SNMP) 48

This appendix includes detailed instructions on how to remotely manage your

SMARTBoardM600i6 interactive whiteboard system settings through a network interface.

Webpage management

You can access advanced setup features via the projector’s webpage. This webpage enables

you to manage the projector from a remote location using any computer connected to your

intranet.

N O T E

To access the webpage, your browser must support JavaScript. Most commonly used

browsers like InternetExplorer®, Chrome™ and Firefox® support JavaScript.

41

A P P E N D I X A

Remotely managing your system through a network interface

Accessing webpage management

Before you can access the webpage, connect your projector to the network and then enable the

projector’s network functions using the projector’s menu. An IP address appears on the on-

screen display.

To use the management webpage

1. Start your Internet browser.

2. Type the IP address in the address box and then press ENTER.

The SMARTUF70 Projector Settings window appears.

3. Select the menu options in the left pane to access the settings on each page.

4. Modify settings using your computer’s mouse and keyboard, and then click Submit or

another action button next to each setting you change.

Home

The Home menu page displays basic projector information and enables you to select the on-

screen display language.

N O T E

You can view basic projector information but you’re unable to change it (with the exception of

the on-screen display language) from the Home menu page.

Submenu setting Description

Language Displays language options

Projector Information Displays current projector information

Control panel

This menu enables you to manage the projector audio and video status, alerts and appearance

using an Internet browser.

Submenu setting Description

Power Turns the projector on or puts it into Standby mode. Select the

Power ON or Power OFF button.

Restore All Projector
Defaults

Volume Adjusts the projector’s volume from -20 to 20.

42

Returns projector settings to default values or refreshes the
current settings. Select Submit or Refresh.

I M P O R T A N T

The Submit option is irreversible and resets all values.

A P P E N D I X A

Remotely managing your system through a network interface

Submenu setting Description

Mute Turns the mute settings on or off. Select On to mute the

projector’s sound and Off to turn off mute.

Volume Control Enables volume control. Select On to enable volume adjustment

and select Off to disable volume adjustment if you prefer to use
your audio system or speaker (not included) controls.

Closed Captioning Turns the closed captioning feature on or off.

Language Sets the closed captioning language to CC1 or CC2.

Typically, CC1 displays US English subtitles, whilst CC2
displays other regional languages, such as French or Spanish,
depending on television channel or media setup.

Display Mode Adjusts the display output to SMART Presentation, Bright

Room, Dark Room, sRGB and User modes so that you can
project images from various sources with consistent colour
performance:

SMART Presentation is recommended for colour fidelity.

l

BrightRoom and DarkRoom are recommended for

l

locations with those conditions.

sRGB provides standardised accurate colour.

l

User enables you to apply your own settings.

l

Brightness Adjusts projector brightness from 0 to 100.

Contrast Adjusts the difference between the lightest and darkest parts

of the image from 0 to 100.

Frequency Adjusts the display data frequency of the projected image from

-5 to 5 to match the frequency of your computer’s graphics card.

Tracking Synchronises your projector’s display timing with your computer’s

graphics card from 0 to 31.

Sharpness Adjusts the projected image’s sharpness from 0 to 31.

White Peaking Adjusts the image colour brightness from 0 to 10 whilst providing

more vibrant white shades. A value closer to 0 creates a natural
image and a value closer to 10 enhances brightness.

Degamma Adjusts the colour performance of the display from 0 to 3.

Colour Adjusts the Red, Green, Blue, Cyan, Magenta and Yellow colours

on the projector from 0 to 100 to provide custom colour and
luminance output. Each colour has a default value of 100.
Adjustments to the colour settings register to the User mode.

Auto Signal Detect Enables or disables signal searching of input connectors.

Select On to have the projector continuously switch inputs

l

until it finds an active video source.

Select Off to maintain signal detection in one input.

l

Lamp Reminder Select On to show or Off to hide the lamp replacement reminder

when it appears. This reminder appears 100 hours before the
recommended lamp replacement.

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A P P E N D I X A

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Submenu setting Description

Lamp Mode Adjusts lamp brightness to Standard or Economy. Standard

displays a high-quality, bright image. Economy increases the
lamp life by decreasing the brightness of the image.

Auto Power Off Sets the length of the auto power off countdown timer between 1

and 240 minutes. The timer begins to count down when the
projector no longer receives a video signal. The timer finishes
when the projector enters Standby mode. Select 0 to turn off the
timer.

Zoom Adjusts the zoom to the centre of the image in or out from

0 to 30.

H-position (RGB input) Moves the horizontal position of the source video left or right from

0 to 100 (relative to the projected image).

N O T E

This is useful in situations where the source video is cut off.

V-position (RGB input) Moves the vertical position of the source video up or down from -5

to 5 (relative to the projected image).

N O T E

This is useful in situations where the source video is cut off.

Aspect Ratio Adjusts the image output to Fill Screen, Match Input or 16:9.

Fill Screen produces an image that fills the entire screen by

l

stretching and scaling.

Match Input matches the projector’s aspect ratio to the

l

input’s aspect ratio. As a result, black bands might appear
along the top and bottom edges of the screen horizontally
(letterbox format) or along the left and right edges of the
screen vertically (pillarbox format).

16:9 changes the output to 16:9 by letterboxing the image,

l

which is recommended for use with HDTV and DVDs
enhanced for wide-screen television.

N O T E

See Video format on page 73 for descriptions of each mode.

Startup Screen Sets the type of startup screen to SMART or User. The SMART

screen is the default SMART logo on a blue background. The User
screen uses the saved picture from the Capture User Startup
Screen function.

Video Mute Turns the video mute setting on or off. Select On to hide the

display and Off to show it again.

44

A P P E N D I X A

Remotely managing your system through a network interface

Submenu setting Description

High Speed Fan Adjusts the speed of the projector’s fan. Select High or Normal.

N O T E

Use the High setting when the projector’s temperature is high or
the altitude is above 1800m (6000').

Projector Mode Adjusts the projection mode to Front, Ceiling, Rear or Rear

Ceiling.

I M P O R T A N T

SMART recommends that you never change this setting from
the Ceiling projection mode.

Source Adjusts the input source to VGA-1, VGA-2, Composite, S-Video

or HDMI.

VGA1 Assigns an alternative name to your VGA 1 input, which appears

when you select the VGA 1 input.

VGA2 Assigns an alternative name to your VGA 2 input, which appears

when you select the VGA 2 input.

Composite Assigns an alternative name to your Composite video input, which

appears when you select the Composite video input.

HDMI Assigns an alternative name to your HDMI input, which appears

when you select the HDMI input.

Emergency Alert Turns the on-screen alert broadcast message on or off. When

enabled, this message displays over the current projected image.

Alarm Message / Alert
Message

Displays an on-screen emergency notification message
(maximum 60 characters).

Network settings

This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the

network-related addresses and names when DHCP isn’t used.

Submenu setting Description

DHCP Determines whether the projector’s IPaddress and other network

settings are dynamically assigned by a DHCPserver or are
manually set.

On allows the network’s DHCP server to assign a dynamic

l

IP address to the projector.

Off allows you to manually set the projector’s IP address and

l

other network settings.

IP Address Displays or allows you to set the projector’s IP address in values

between 0.0.0.0 and 255.255.255.255.

Subnet Mask Displays or allows you to set the projector’s subnet mask number

in values between 0.0.0.0 and 255.255.255.255.

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A P P E N D I X A

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Submenu setting Description

Gateway Displays or allows you to set the projector’s default network

gateway in values between 0.0.0.0 and 255.255.255.255.

DNS Displays or allows you to set the projector’s IP address for your

network’s primary domain name server in values between 0.0.0.0
and 255.255.255.255.

Group Name Displays or allows you to set the projector’s workgroup name

(maximum 12 characters).

Projector Name Displays or allows you to set the projector’s name (maximum 12

characters).

Location Displays or allows you to set the projector’s location (maximum 16

characters).

Contact Displays or allows you to set the contact name or number for

projector support (maximum 16 characters).

SNMP Turns the Simple Network Management Protocol (SNMP) agent

on or off.

Read-Only Community Sets a password that is required for each SNMP get request to

thedevice.

N O T E

The default for Read-Only Community is public.

Read/Write Community Sets a password that is required for each SNMP set request to the

device.

N O T E

The default for Read/Write Community is private.

TRAP Destination Address Displays or allows you to set the IP address of the network’s

SNMP TRAP manager in values between 0.0.0.0 and

255.255.255.255. The TRAP destination address is the IP address
of the computer assigned to handle unsolicited data generated by
SNMP TRAP events generated by the projector, such as power
state changes, projector failure modes, a lamp needing to be
replaced or other issues.

Email alerts

This menu enables you to enter your preferred address for receiving email alerts and to adjust

related settings.

Submenu setting Description

Email Alert Select Enable to turn on or Disable to turn off the email alert

function.

To Displays or allows you to set the email address of the email alert

recipient.

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A P P E N D I X A

Remotely managing your system through a network interface

Submenu setting Description

CC Displays or allows you to set the email address of the email alert

“copyto” recipient.

From Displays or allows you to set the email address of the user who

sends the email alert.

Subject Displays or allows you to set the email alert subject.

Outgoing SMTP server Displays or allows you to set the Simple Mail Transfer Protocol

(SMTP) server that you use on your network.

Username Displays or allows you to set the SMTP server user name.

Password Displays or allows you to set the SMTP server password.

Alert Condition Sends email alerts whenever Lamp Warning, Low Lamp Life,

Temperature Warning and Fan Lock conditions occur. Select
the settings that you want and then click Submit.

N O T E

The projector sends an alert email (SMART Alert) to your email
address. Click Email Alert Test to confirm that your email
address and SMTP server settings are correct by sending a test
email (SMART Alert-Test Mail).

If the settings aren’t correct, the email alert messages aren’t
sent or received successfully and warnings and notification
message aren’t available to advise of this state.

Password settings

This menu provides a security function that allows an administrator to manage projector use and

enable the administrator password function.

Submenu setting Description

Password When the password function is enabled, the administrator

password is required to access Web Management. Select
Disable to allow remote web management of the projector without
requiring a password.

N O T E S

l The first time you enable the password settings, the default password value is four

numbers, for example, 1234.

l The maximum allowable password length is four numbers or letters.

l If you forget the projector password, refer to Accessing the service menu on page 39 to

set the projector setting to factory defaults.

47

A P P E N D I X A

Remotely managing your system through a network interface

Simple Network Management Protocol (SNMP)

Your projector supports a list of SNMP commands as described in the management information

base (MIB) file. You can download this file by browsing to smarttech.com/software and clicking

the MIB file’s link in the Hardware section for the SMARTUF70 projector.

The SNMP agent in your projector supports SNMP version 1 or 2. Upload the MIB file to your

SNMP management system application and then use it as described in your application’s user

guide.

48

Appendix B

system through an RS-232
serial interface

Serial interface settings 50
Projector programming commands 51

Projector power state controls 51

Command/response definitions 51

Field definitions 52
Source Application Selection 52

Command/response definitions 52

Field definitions 53
Video control 54

Command/response definitions 54

Field definitions 56
Audio control 59

Command/response definitions 59

Field definitions 60
Network information 61

Command/response definitions 61

Field definitions 62
System information 62

Command/response definitions 62

Field definitions 65
Service Information 69

Command/response definitions 69

Field definitions 70
Unknown command 72

This appendix includes detailed instructions on how to set up your computer or room control

system to remotely manage your SMARTBoardM600i6 interactive whiteboard system settings

through an RS-232 serial interface.

By connecting a computer or room control system to the interactive whiteboard, you can select

video inputs, start up or shut down your interactive whiteboard system and request information

such as projector lamp use, current settings and network addresses.

49

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

N O T E

On projectors with the RS-232 connector labeled Control 9v (rather than Control), pin 1

functions as a +9V DC power source only for use with older model ECPs such as the ones

shipped with SMARTUF55 projectors.

Serial interface settings

The serial interface of the projector acts as a Data Communications Equipment (DCE) device

and its settings can’t be configured. You must configure your computer’s serial communication

program (such as Microsoft® HyperTerminal) or your room control system’s serial

communication settings with the following values:

Setting Value

Data Rate 19.2 kbps

Data Bits 8

Parity None

Stop Bits 1

Flow Control None

N O T E S

l Asynchronous mode is disabled by default in the projector.

l All commands should be in ASCII format. Terminate all commands with a carriage return.

l All responses from the projector are terminated with a command prompt. Wait until you

receive the command prompt indicating that the system is ready for another command

before you proceed.

l The room control feature of the projector is always on.

To configure your computer’s serial interface

1. Turn on your computer and then start your serial communications program or terminal

emulation program.

2. Connect your computer to the serial connection cable that you previously connected to the

control panel.

50

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

3. Configure your serial interface settings using the values from the table above and then press

ENTER.

An “invalid cmd= ? for help” message appears, and the “>” character appears as a command

prompt on the following line.

I M P O R T A N T

If no message appears or if an error message appears, your serial interface

configuration is not correct. Repeat step 3.

4. Type commands to configure your settings.

N O T E S

o

To see a list of commands available in the current operating mode, type ? and then

press ENTER.

o

If you’re using a terminal emulation program, turn on your program’s local echo

setting to see characters as you type them.

Projector programming commands

This section documents the projector programming commands and responses.

Projector power state controls

Use these commands to determine the projector power state and related controls.

Command/response definitions

Command Response Responds when powered off

on powerstate=[power state] yes

off [off option] powerstate=[power state] yes

get powerstate powerstate=[power state] yes

51

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Field definitions

Field Possible values Description

off option

now This is an optional field. It forces the projector

powerstate l powering

l on
l cooling
l confirm off
l idle

to shut down. Once this process starts, you
can’t cancel it. If “now” isn’t specified, the “off”
command causes a countdown to appear. To
turn off the projector, you must send a second
“off” command before the countdown expires;
otherwise the projector, remains on at the end
of the countdown.

N O T E

Consider this as another projector state.
When the countdown is complete, an
asynchronous response indicates that the
projector has returned to the “on” state.

When the projector has turned off, this
command should be accepted but doesn’t do
anything but return the power state.

The projector’s current power state. Different

projectors have different potential power

states. These power states match the power

states in the SMART UF70 and SMART

UF70w projectosr.

Source Application Selection

Use these commands to switch between input sources and embedded applications. These

commands also control the USB switch for these sources.

Command/response definitions

Command Response Responds when powered off

set input [target] input=[current] no

get input input=[current] yes

get videoinputs

set usb1source [target] usb1source=[current] yes

get usb1source usb1source=[current] yes

set usb2source [target] usb2source=[current] yes

get usb2source usb2source=[current] yes

videoinputs=[current]

yes

52

A P P E N D I X B

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Field definitions

Field Possible values Description

current input l VGA1

l Composite
l HDMI1
l None

target input l = VGA1

l = Composite
l = HDMI1
l = None
l = Next

current videoinputs

VGA1, Composite,
HDMI1, etc.

current usb1source l VGA1

l HDMI1
l Disabled

A text list of available video source inputs.
None is a non-selectable input and is returned
in response to a “get input” command when the
projector is turned off.

A text list of possible inputs. Selecting Next

causes the projector to move to the next item

in the list and return a response equivalent to a

user-specified input.

A comma-separated list of available projector

inputs. The strings returned in this command

must match the strings used for the input

selection from the on-screen display (OSD).

VGA1 and HDMI1 are local at the projector.

VGA2 and HDMI2 are at the UCP. The

maximum could be 10 inputs in the current list

(maximum of 14 is reserved).

Current value that the USB1 switch is enabled

for.

target usb1source l = VGA1

l = HDMI1
l = Disabled

current usb2source l VGA1

l HDMI1
l Disabled

target usb2source l = VGA1

l = HDMI1
l = Disabled

E X A M P L E

> set input=vga1

input = vga1

> set input=next

input = composite

Value to set the USB1-switch-enabled source

to. If this value is the same as the USB2

source, the USB1 source is used and the

USB2 source is ignored.

Current value of the USB2 switch.

Value to set the USB2 switch enabled source

to. If this value is the same as the USB2

source, the USB1 source is used and the

USB2 source is ignored.

53

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

> get videoinputs

videoinputs = vga1, composite, hdmi1

> get usb1source

usb1source = vga1

> get usb2source

usb2source = hdmi1

> set usb2source=hdmi1

usb2source = hdmi1

>

Video control

Use these commands to change your projector's video output controls. The range of values used

for these commands should match the range displayed in the on-screen display (OSD). The

firmware must handle videofreeze and videomute states correctly. A change should be made to

ensure that videofreeze and videomute are mutually exclusive.

Command/response definitions

Command Response Responds when powered off

set displaymode [target] displaymode=[current] no

get displaymode displaymode=[current] no

set brightness [target] brightness=[current] no

get brightness brightness=[current] no

set contrast [target] contrast=[current] no

get contrast contrast=[current] no

set frequency [target] frequency=[current] no

get frequency frequency=[current] no

set tracking [target] tracking=[current] no

get tracking tracking=[current] no

set saturation [target] saturation=[current] no

get saturation saturation=[current] no

set tint [target] tint=[current] no

get tint tint=[current] no

54

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

set sharpness [target] sharpness=[current] no

get sharpness sharpness=[current] no

set hposition [target] hposition=[current] no

get hposition hposition=[current] no

set vposition [target] vposition=[current] no

get vposition vposition=[current] no

set whitepeaking [target] whitepeaking=[current] no

get whitepeaking whitepeaking=[current] no

set degamma [target] degamma=[current] no

get degamma degamma=[current] no

set red [target] red=[current] no

get red red=[current] no

set green [target] green=[current] no

get green green=[current] no

set blue [target] blue=[current] no

get blue blue=[current] no

set cyan [target] cyan=[current] no

get cyan cyan=[current] no

set magenta [target] magenta=[current] no

get magenta magenta=[current] no

set yellow [target] yellow=[current] no

get yellow yellow=[current] no

set videofreeze [target] videofreeze=[current] no

get videofreeze videofreeze=[current] no

set displayhide displayhide= [target] no

get displayhide displayhide= [target] no

55

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Field definitions

Field Possible values Description

target displaymode

l = SMART

The ranges must match the OSD ranges.

Presentation

l = Bright room
l = Dark room
l = sRGB
l = User

current displaymode

l SMART

The ranges must match the OSD ranges.

Presentation

l Bright room
l Dark room
l sRGB
l User

target brightness

l + val
l – val
l = 0 to 100

Use + or – to change the brightness
incrementally. Enter a number within the range
to set the brightness to a specific level.

current brightness Range: 0 to 100 The device’s current brightness.

target contrast

l + val
l – val
l = 0 to 100

Use + or – to change the contrast
incrementally. Enter a number within the range
to set the contrast to a specific level.

current contrast Range: 0 to 100 The device’s current contrast.

target frequency

l + val
l – val
l = -5 to +5

The ranges must match the OSD ranges.

current frequency Range: -5 to +5 The ranges must match the OSD ranges.

target tracking

l + val
l – val
l = 0 to 31

The ranges must match the OSD ranges.

current tracking Range: 0 to 31 The ranges must match the OSD ranges.

target saturation

l + val
l – val
l = 0 to 100

The ranges must match the OSD ranges.

current saturation Range: 0 to 100 The ranges must match the OSD ranges.

target tint

l + val
l – val
l = 0 to 100

The ranges must match the OSD ranges.

current tint Range: 0 to 100 The ranges must match the OSD ranges.

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Field Possible values Description

target sharpness

l + val
l – val
l = 0 to 31

The ranges must match the OSD ranges.

current sharpness Range: 0 to 31 The ranges must match the OSD ranges.

target hposition

l + val
l – val
l = 0 to 100

The ranges must match the OSD ranges.

current hposition Range: 0 to 100 The ranges must match the OSD ranges.

target vposition

l + val
l – val
l = -5 to +5

The ranges must match the OSD ranges.
Values depend upon the source.

current vposition Range: -5 to +5 The ranges must match the OSD ranges.

target whitepeaking

l + val
l – val
l = 0 to 10

The ranges must match the OSD ranges.

current whitepeaking Range: 0 to 10 The ranges must match the OSD ranges.

target degamma

l + val
l – val
l = 0 to 3

The ranges must match the OSD ranges.

current degamma Range: 0 to 3 The ranges must match the OSD ranges.

target red

l + val
l – val
l = 0 to 100

The ranges must match the OSD ranges.

current red Range: 0 to 100 The ranges must match the OSD ranges.

target green

l + val
l – val
l = 0 to 100

The ranges must match the OSD ranges.

current green Range: 0 to 100 The ranges must match the OSD ranges.

target blue

l + val
l – val
l = 0 to 100

The ranges must match the OSD ranges.

current blue Range: 0 to 100 The ranges must match the OSD ranges.

target cyan

l + val
l – val
l = 0 to 100

The ranges must match the OSD ranges.

current cyan Range: 0 to 100 The ranges must match the OSD ranges.

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Field Possible values Description

target magenta

l + val
l – val
l = 0 to 100

The ranges must match the OSD ranges.

current magenta Range: 0 to 100 The ranges must match the OSD ranges.

target yellow

l + val
l – val
l = 0 to 100

The ranges must match the OSD ranges.

current yellow Range: 0 to100 The ranges must match the OSD ranges.

target videofreeze

current videofreeze

current displayhide

target displayhide

l = on
l = off

l = on
l = off

l normal
l frozen
l muted

l normal
l frozen
l muted
l next

Video freeze on/off

Video freeze on/off

Matches the three states of the Hide button on
the remote control.

Set the mode directly or move from one state
to the next sequentially.

Use the above commands to set the property to an absolute value or to adjust the current value.

E X A M P L E

>get brightness

brightness=55

>set brightness = 65

brightness=65

>set brightness +5

brightness=70

>set brightness -15

brightness=55

>

All video commands also have an optional source specification. For example, to set the

brightness of a specific source, use the following command.

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E X A M P L E

>set brightness = 65

brightness=65

>set brightness vga1 = 65

brightness vga1 = 65

This sets the brightness of the VGA1 source whether the projector is on this source or not.

Audio control

Use these commands to set audio output controls. The range of values used for these

commands should match the range shown in the on-screen display (OSD).

Command/response definitions

Command Response Powered off

set volume [target] volume=[current] no

get volume volume=[current] no

set mute [target] mute=[current] no

get mute mute=[current] no

set volumecontrol

[target]

get volumecontrol volumecontrol=

volumecontrol=

[current]

no

no

[current]

set cc [target] cc=[current] no

get cc cc=[current] no

set sysoutputsw

[target]

get sysoutputsw sysoutputsw=

sysoutputsw=

[current]

no

no

[current]

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Field definitions

Field Possible values Description

target volume l + val

l – val
l = -20 to 20

current volume

Range: -20 to 20

target mute l = on

l = off

current mute l = on

l = off

current volumecontrol l = on

l = off

target volumecontrol l = on

l = off

Use + or – to change the volume
incrementally. Enter a number within the range
to set the volume to a specific level. When you
modify the volume using the RS-232, the
OSD's volume slider matches the slider that
appears when you use another control. Note
that -20 should map to 0 and 20 should map to

40.

The device’s current volume. Note that -20

should map to 0 and 20 should map to 40.

Specifies whether mute is enabled or disabled.

Current state of the mute function

Current state of the volume control

Specifies whether volume control is enabled or

disabled.

target cc l = cc1

l = cc2
l = off

current cc l = cc1

l = cc2
l = off

target sysoutputsw l = line+spkr

l = line
l = spkr
l = none

current sysoutputsw l = line+spkr

l = line
l = spkr
l = none

Closed captioning states

Closed captioning states

Specifies the system output switch

Current state of the system output switch

Use the above commands to set the property to an absolute value or to adjust the current value.

E X A M P L E

>get volume

volume=0

60

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

>set volume=-10

volume=-10

>set volume +5

volume=-5

>set volume -15

volume=-20

Network information

Use these commands to set your network information.

Command/response definitions

Command Response Powered off

get netstatus netstatus=[current] yes

set network network=[current] yes

get network network=[current] yes

set dhcp [target] dhcp=[current] yes

get dhcp dhcp=[current] yes

set ipaddr [target] ipaddr=[current] yes

get ipaddr ipaddr=[current] yes

set subnetmask

subnetmask=[current] yes

[target]

get subnetmask subnetmask=[current] yes

set gateway [target] gateway=[current] yes

get gateway gateway=[current] yes

set primarydns

primarydns=[current] yes

[target]

get primarydns primarydns=[current] yes

get macaddr macaddr=[MAC

yes

address]

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Field definitions

Field Possible values Description

current netstatus l connected

l disconnected

current network l on

l off

target network l on

l off

current dhcp l = on

l = off

target dhcp l on

l off

current ipaddr

Range: 0.0.0.0 to

255.255.255.255

target ipaddr

= Range: 0.0.0.0 to

255.255.255.255

current subnetmask

Range: 0.0.0.0 to

255.255.255.255

target subnetmask

= Range: 0.0.0.0 to

255.255.255.255

Current status of the network interface

Current status of the network module and the

VGA output

Enable/Disable network module and VGA

output

Enable/Disable for DHCP Networking

Enable/Disable for DHCP Networking

Current IP address (static or dhcp assigned)

Set to static IP Address

Current subnet Mask

Target subnet Mask

current gateway

Range: 0.0.0.0 to

Current gateway

255.255.255.255

target gateway

= Range: 0.0.0.0 to

Target gateway

255.255.255.255

current primarydns

Range: 0.0.0.0 to

Current primary dns

255.255.255.255

target primarydns

= Range: 0.0.0.0 to

Target primary dns

255.255.255.255

MAC address

xx-xx-xx-xx-xx-xx

The device’s MAC address.

System information

Use these commands to set your system information.

Command/response definitions

Command Response Powered off

set autosignal [target] autosignal=[current] no

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Command Response Powered off

get autosignal autosignal=[current] no

set lampreminder

[target]

get lampreminder lampreminder=

lampreminder=

[current]

no

no

[current]

set highbrightness

[target]

get highbrightness highbrightness=

highbrightness=

[current]

no

no

[current]

set autopoweroff

[target]

get autopoweroff set

zoom [target]

autopoweroff=

[current]

autopoweroff=

[current]

no

no

set zoom [target] zoom=[current] no

get zoom zoom=[current] no

set projectorid [target] projectorid=[current] no

get projectorid projectorid=[current] no

set aspectratio

aspectratio=[current] no

[target]

get aspectratio aspectratio=[current] no

set projectionmode

[target]

get projectionmode projectionmode=

projectionmode=

[current]

no

no

[current]

set startupscreen

[target]

get startupscreen startupscreen=

startupscreen=

[current]

no

no

[current]

set restoredefaults restoredefaults=

yes

[current]

get lamphrs lamphrs=[current] yes

set lamphrs [target] lamphrs=0 yes

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Command Response Powered off

get syshrs syshrs=[current] yes

get resolution resolution=[current] no

get nativeaspectratio nativeaspect=[native] no

get fwverddp fwverddp=[current] yes

get fwvernet fwvernet=[current] yes

get fwvermpu fwvermpu=[current] yes

get serialnum serialnum=[current] yes

get fwverecp fwverecp=[current] yes

set language [target] language=[current] no

get language language=[current] no

set groupname

groupname=[current] no

[target]

get groupname groupname=[current] no

set projectorname

[target]

get projectorname projectorname=

projectorname=

[current]

no

no

[current]

set locationinfo

locationinfo=[current] no

[target]

get locationinfo locationinfo=[current] no

set contactinfo

contactinfo=[current] no

[target]

get contactinfo contactinfo=[current] no

get modelnum modelnum=UF70, or

modelnum=UF70w

no

Returns the actual model of the projector

set videomute [target] videomute=[current] no

get videomute videomute=[current] no

set vgaoutnetenable

[target]

get vgaoutnetenable vgaoutnetenable=

vgaoutnetenable=

[current]

yes

yes

[current]

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Command Response Powered off

set

emergencyalertmsg

emergencyalertmsg=

[current]

no

[target]

get

emergencyalertmsg

set emergencyalert

[target]

get emergencyalert emergencyalert=

emergencyalertmsg=

[current]

emergencyalert=

[current]

no

no

no

[current]

get signaldetected signaldetected=

[current]

yes

The response varies depending on the power
mode.

Field definitions

Field Possible values Description

target autosignal l = on

l = off

The ranges must match the OSD settings.

current autosignal l on

l off

target lampreminder l = on

l = off

current lampreminder l on

l off

target highbrightness l = on

l = off

current highbrightness l on

l off

target autopoweroff l + val

l – val
l = 0 to 240

current autopoweroff l + val

l – val
l = 0 to 240

target zoom l + val

l – val
l = 0 to 30

The ranges must match the OSD settings.

The ranges must match the OSD settings.

The ranges must match the OSD settings.

The ranges must match the OSD settings.

The ranges must match the OSD settings.

The ranges must match the OSD ranges.

The ranges must match the OSD ranges.

The ranges must match the OSD ranges.

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Field Possible values Description

current zoom l = 0 to 30 The ranges must match the OSD ranges.

target projectorid l + val

l – val
l = 0 to 999

The ranges must match the OSD ranges.

current projectorid l = 0 to 999 The ranges must match the OSD ranges.

target aspectratio l = fill

l = match
l = 16:9

The ranges must match the OSD ranges.

Fill:

Regardless of the input, the image is stretched
to match the DMD device. For example, a 16:9
image appears as a 4:3 image on an XGA
projector and as a 16:10 image on a WXGA
projector.

Match:

The signal is scaled so that the input aspect
ratio is maintained. For example, a 4:3 image
appears as a 4:3 image on screen.

16:9

The signal is scaled and stretched to produce
a 16:9 image.

current aspectratio l fill

l match
l 16:9

target projectionmode l = front

l = ceiling
l = rear
l = rear ceiling

current

projectionmode

l = front
l = ceiling
l = rear
l = rear ceiling

target startupscreen l = smart

l = usercapture
l = preview

current startupscreen l = smart

l = usercapture
l = preview

The ranges must match the OSD settings.

The ranges must match the OSD settings.

The ranges must match the OSD settings.

The ranges must match the OSD settings.

The ranges must match the OSD settings.

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Field Possible values Description

current reset l done Sent once you reset the projector.

current lamphrs l 0 to 5000 Current lamp hour usage

target lamphrs

0

current resolution l 800x600

l 1024x768
l …
l no signal

native aspect ratio

4:3 for SMART UF70,
16:10 for SMART
UF70w

current fwverddp

current fwvernet

current fwvermpu

current prjserialnum

current fwverecp

x.x.x.x

x.x.x.x

x.x.x.x

xxxxxxxxxxxxx

x.x.x.x

Clear the current lamp hour usage. The only

valid value is 0.

Current resolution of the input. If no signal is

detected, “resolution=no signal” appears.

Native aspect ratio. DLP resolution of the

projector. Returns the actual native aspect

ratio of the projector.

Firmware version

Network processor version

MPU version

Projector serial number

ECP version, if present

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Field Possible values Description

current language l Arabic

l Chinese

(Simplified)

l Chinese

(Traditional )

l Czech
l Danish
l Dutch
l English
l Finnish
l French
l German
l Greek Letters
l Hindi
l Italian
l Japanese
l Korean
l Norwegian

(Norsk)

l Polish
l Portuguese

(Brazil)

l Portuguese

(Portugal)

l Russian
l Spanish
l Swedish

Must match the OSD setting

target language

target groupname

current groupname

target projectorname

current projectorname

target locationinfo

current locationinfo

target contactinfo

current contactinfo

current modelnum

68

= above

= user string

user string

= user string

user string

= user string

user string

= user string

user string

user string

Must match the OSD setting

Must match the OSD setting

A P P E N D I X B

Remotely managing your system through an RS-232 serial interface

Field Possible values Description

current videomute l on

l off

target videomute l = on

l = off

current

vgaoutnetenable

target

vgaoutnetenable

current

l on
l off

l = on
l = off

User string

emergencyalertmsg

target

= User string

emergencyalertmsg

current

emergencyalert

target

emergencyalertmsg

l on
l off

l = on
l = off

Must match the OSD setting.

Must match the OSD setting.

Status of VGA Out Enable and Network

Enable

Value for VGA Out and Network Enable

Emergency Alert message

Set the Emergency Alert message

To display the alert message, set this value to

“on.”

If the message is being displayed, “on” is

returned.

current signaldetected l true

l false

Command List

....

If a signal is detected, “true” is returned.

A list of commands appears. This list doesn’t

include service information commands.

Service Information

These commands are used in servicing and manufacturing the projector. They are hidden from

the user during normal operation.

Command/response definitions

Command Response Powered off

get displayhour displayhour=[current] no

set testpattern [target] testpattern=[current] no

set colorwheelidx

[target]

get colorwheelidx colorwheelidx=

colorwheelidx=

[current]

[current]

no

no

get failurelog failurelog=[current] yes

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Command Response Powered off

get error# error#=[current] yes

set factoryreset

factoryreset=[current] yes

[target]

set highspeedfan

[target]

get highspeedfan highspeedfan=

highspeedfan=

[current]

no

no

[current]

set statereporting

[target]

get statereporting statereporting=

statereporting=

[current]

yes

yes

[current]

get poweroverride poweroverride=

no

[current]

set poweroverride

[target]

poweroverride=

[current]

no

Field definitions

Field Possible Values Description

current displayhour

target testpattern

0 to 20000

= 1 to 4

current testpattern l 1: Grid

l 2: Red
l 3: Green
l 4: Blue
l 5: Grey
l 6: Black

target colorwheelidx

current colorwheelidx

= ???

???

Current display hours.

Set the test pattern to pattern number (1 to 4).

If there’s only one test pattern, call it test

pattern 1.

Test pattern being displayed. The built-in test

pattern can be changed.

The ranges must match the OSD ranges.

The ranges must match the OSD ranges.

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Field Possible Values Description

current failurelog l normal

l overtemp
l fanlock
l fanDMD
l fanblower
l fansystem
l lamperror
l colorwheelbreak
l lampignite
l lampoverheat
l lampdriver
l lampoverhours

Current error# Provide the details of

the specific error. “#”

is the number

recorded in the log. It

ranges from 1 to 5. 1

indicates the most

recent error and 5

indicates the oldest

error.

Projector's error state. The modes are

projector dependent.

The details include the failure reason, system
hours, lamp hours, sensor temperature and
lamp voltage.

Example: error1=fansystem, syshrs:1000,
lamphrs=1000, temp=60,volt=120.
error2=lampoverheat, syshrs:3000,
lamphrs=2900, temp=150,volt=120.

target factoryreset l = true

l = false

current factoryreset l = true

l = false

target highspeedfan l = high

l = normal

current highspeedfan l high

l normal

current statereporting l on

l off

target statereporting l = on

l = off

If set to “true,” perform a factory reset.

Otherwise, do nothing.

Set to “true” only if a factory reset is about to

occur.

Must match the OSD settings.

Must match the OSD settings.

Current state reporting value

Target state reporting value

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Field Possible Values Description

current poweroverride l on

l off

A power override forces the projector to remain
on when the command is received. This
command isn’t persistent and isn’t stored to
non-volatile memory (cleared on power cycle).

When this mode is enabled, the power button
on the remote control and the ECP, if present,
must not turn off the projector.

This command must also be added to the
service menu so the user can disable it from
the OSD.

target poweroverride l = on

l = off

Sets the power override

Unknown command

If an unknown command is received, the projector sends the following response to the user (there

is a space between “invalid” and “cmd”).

>dummycommand 2134

invalid cmd=dummycommand 2134

72

Appendix C

Video format 73

Native video format 73
Video format compatibility 73

SMARTUF70 projector 74

SMARTUF70w projector 75
HD and SD signal format compatibility 76

SMARTUF70 projector 76

SMARTUF70w projector 76
Video system signal compatibility 77

SMARTUF70 projector 77

SMARTUF70w projector 77

Connecting peripheral sources and outputs 77

This appendix provides information on integrating your SMARTBoardM600i6 interactive

whiteboard system with peripheral devices.

Video format

Your projector has a native video format and various video format compatibility modes. You can

change image appearances for certain formats and compatibilities.

Native video format

The following table lists the native VESA RGB video formats for the projector.

Projector Resolution Mode Aspect

ratio

SMARTUF70 1024 × 768 XGA 4:3 60 48 63.5

Video format compatibility

The following tables list the projectors’ compatible VESA RGB video formats by resolution,

which the projector adjusts automatically when you use the aspect ratio commands described in

Adjusting projector settings on page 12.

Refresh rate
(Hz)

Horizontal
frequency
(kHz)

Pixel clock
(MHz)

73

A P P E N D I X C

Integrating other devices

SMARTUF70 projector

Resolution Mode Aspect ratio Refresh rate

(Hz)

Match Input
appearance

720 × 400 720×400_85 1.8:1 85.039 Letterbox

640 × 480 VGA 60 4:3 59.94 Full screen

640 × 480 VGA 72 4:3 72.809 Full screen

640 × 480 VGA 75 4:3 75 Full screen

640 × 480 VGA 85 4:3 85.008 Full screen

800 × 600 SVGA 56 4:3 56.25 Full screen

800 × 600 SVGA 60 4:3 60.317 Full screen

800 × 600 SVGA 72 4:3 72.188 Full screen

800 × 600 SVGA 75 4:3 75 Full screen

800 × 600 SVGA 85 4:3 85.061 Full screen

832 × 624 MAC 16" 4:3 74.55 Full screen

1024 × 768 XGA 60 4:3 60.004 Full screen

1024 × 768 XGA 70 4:3 70.069 Full screen

1024 × 768 XGA 75 4:3 75.029 Full screen

1024 × 768 XGA 85 4:3 84.997 Full screen

1024 × 768 MAC 19" 4:3 74.7 Full screen

1152 × 864 SXGA1 75 4:3 75 Full screen

1280 × 720 HD 720 16:9 60 Letterbox

1280 × 768 SXGA1 75 1.67:1 60 Letterbox

1280 × 800 WXGA 16:10 60 Letterbox

1280 × 960 Quad VGA 60 4:3 60 Full screen

1280 × 960 Quad VGA 85 4:3 85.002 Full screen

1280 × 1024 SXGA3 60 5:4 60.02 Letterbox

1280 × 1024 SXGA3 75 5:4 75.025 Letterbox

1280 × 1024 SXGA3 85 5:4 85.024 Letterbox

1360 × 765 1.04M9 16:9 59.799 Letterbox

1600 × 900 1.44M9 16:9 59.946 Letterbox

1600 × 1200 UXGA 4:3 60 Full screen

1680 × 1050 1680x1050 50 16:10 49.974 Letterbox

1680 × 1050 1680x1050 50 16:10 59.954 Letterbox

1920 × 1080 HD 1080 16:9 60 Letterbox

74

A P P E N D I X C

Integrating other devices

SMARTUF70w projector

Resolution Mode Aspect

ratio

Refresh
rate (Hz)

Match Input
appearance

(16:10 aspect
ratio mode)

Match Input
appearance

(16:9 aspect
ratio mode)

720 × 400 720×400_85 9:5 85.039 Letterbox Letterbox

640 × 480 VGA 60 4:3 59.94 Pillarbox Pillarbox

800 × 600 VGA 72 4:3 72.809 Pillarbox Pillarbox

800 × 600 VGA 75 4:3 75 Pillarbox Pillarbox

800 × 600 VGA 85 4:3 85.008 Pillarbox Pillarbox

800 × 600 SVGA 56 4:3 56.25 Pillarbox Pillarbox

800 × 600 SVGA 60 4:3 60.317 Pillarbox Pillarbox

800 × 600 SVGA 72 4:3 72.188 Pillarbox Pillarbox

800 × 600 SVGA 75 4:3 75 Pillarbox Pillarbox

800 × 600 SVGA 85 4:3 85.061 Pillarbox Pillarbox

832 × 624 MAC 16" 4:3 74.55 Pillarbox Pillarbox

1024 × 768 XGA 60 4:3 60.004 Pillarbox Pillarbox

1024 × 768 XGA 70 4:3 70.069 Pillarbox Pillarbox

1024 × 768 XGA 75 4:3 75.029 Pillarbox Pillarbox

1024 × 768 XGA 85 4:3 84.997 Pillarbox Pillarbox

1024 × 768 MAC 19" 4:3 74.7 Pillarbox Pillarbox

1152 × 864 SXGA 75 4:3 75 Pillarbox Pillarbox

1280 × 768 WXGA 60 1.67:1 60 Letterbox Pillarbox

1280 × 960 Quad VGA 60 4:3 60 Pillarbox Pillarbox

1280 × 960 Quad VGA 85 4:3 85.002 Pillarbox Pillarbox

1280 × 960 SXGA3 60 5:4 60.02 Pillarbox Pillarbox

1280 × 1024 SXGA3 75 5:4 75.025 Pillarbox Pillarbox

1600 × 1200 SXGA+ 4:3 59.978 Pillarbox Pillarbox

1600 × 1200 UXGA_60 4:3 60 Pillarbox Pillarbox

75

A P P E N D I X C

Integrating other devices

HD and SD signal format compatibility

The following tables list the projectors’ high definition (HD)and standard definition (SD) format

signal compatibility, which the projector adjusts automatically when you use the aspect ratio

commands described in Adjusting projector settings on page 12.

SMARTUF70 projector

Signal format Aspect ratio Horizontal

frequency (kHz)

480i (DVD player)

4:3 15.73 59.94 Full screen

Vertical
frequency (Hz)

Match Input
appearance

(640 × 480)

567i (DVD player)

5:4 15.63 50 Letterbox

(720 × 576)

720p 16:9 44.96 59.94 Letterbox

720p 16:9 35 50 Letterbox

1080i 16:9 33.7 59.94 Letterbox

1080i 16:9 28.1 50 Letterbox

SMARTUF70w projector

Signal format Aspect

ratio

Horizontal
frequency
(kHz)

Vertical
frequency
(Hz)

Match Input
appearance

(16:10 aspect
ratio mode)

Match Input
appearance

(16:9 aspect
ratio mode)

480i (525i) 4:3 15.73 59.94 Pillarbox Pillarbox

480p (525p) 4:3 31.47 59.94 Pillarbox Pillarbox

576i (625i) 5:4 15.63 50 Pillarbox Pillarbox

576p (625p) 5:4 31.25 50 Pillarbox Pillarbox

720p (750p) 16:9 45 59.94 Letterbox Full screen

720p (750p) 16:9 37.5 50 Letterbox Full screen

1080i (1125i) 16:9 33.75 59.94 Letterbox Full screen

1080i (1125i) 16:9 28.13 50 Letterbox Full screen

1080p (1125p) 16:9 67.5 59.94 Letterbox Full screen

1080p (1125p) 16:9 56.25 50 Letterbox Full screen

N O T E

Your projector is HD-ready. Its native resolution supports a pixel-perfect display of 720p source

content. However, because the projector compresses 1080p source content to fit its native

resolution, it doesn’t support a pixel-perfect display of 1080p source content.

76

A P P E N D I X C

Integrating other devices

Video system signal compatibility

The following tables list the projectors’ video system signal compatibility, particularly for signals

delivered over S-Video and Composite video connectors, which the projector adjusts

automatically when you use the aspect ratio commands described in Adjusting projector settings

on page 12.

N O T E

The 16:9 command delivers all video modes with black bands along the top and bottom edges

of the screen. The Match Input command might deliver video modes with black bands along the

top and bottom edges of the screen, depending on the input resolution.

SMARTUF70 projector

Video mode Aspect ratio Horizontal

frequency (kHz)

NTSC 4:3 15.73 29.96 3.58

PAL 4:3 15.62 25 4.43

SECAM 4:3 15.62 25 4.25 (fob)

SMARTUF70w projector

Video mode Aspect ratio Horizontal

frequency (kHz)

NTSC 4:3 15.73 59.94 3.58

PAL 4:3 15.63 50 4.43

SECAM 4:3 15.63 50 4.25 and 4.41

PAL-M 4:3 15.73 59.94 3.58

PAL-N 4:3 15.63 50 3.58

PAL-60 4:3 15.73 59.94 4.43

NTSC 4.43 4:3 15.73 59.94 4.43

Vertical
frequency (Hz)

Vertical
frequency (Hz)

Colour signal
(MHz)

4.06 (for)

Colour signal
(MHz)

Connecting peripheral sources and outputs

Follow these instructions if you have a peripheral device to connect to your interactive whiteboard

system, such as a DVD/Blu-ray player.

N O T E

Measure the distance between the projector and the peripheral device that you want to

connect. Make sure that each cable is long enough, has plenty of slack and can be placed

safely in your room without presenting a trip hazard.

77

A P P E N D I X C

Integrating other devices

To connect a peripheral source or output to your projector

1. Connect your peripheral device’s input cables to the projector.

2. Switch input sources to the peripheral device by pressing the Input button on the remote

control.

78

Appendix D

IR signal format: NEC1

Key Repeat

format

Input F1 8B CA 14 EB

Power ( )

Menu F1 8B CA 1B E4

Up ( ) F1 8B CA 40 BF

Left ( ) F1 8B CA 42 BD

Enter ( ) F1 8B CA 13 EC

Right ( ) F1 8B CA 43 BC

Down ( ) F1 8B CA 41 BE

Hide F1 8B CA 15 EA

Volume up ( ) F1 8B CA 44 BB

Mode F1 8B CA 45 BA

Mute F1 8B CA 11 EE

Volume down ( ) F1 8B CA 46 B9

F1 8B CA 12 ED

Vendor code Key code

Byte 1 Byte 2 Byte 3 Byte 4

79

Appendix E

compliance

SMART Technologies supports global efforts to ensure that electronic equipment is

manufactured, sold and disposed of in a safe and environmentally friendly manner.

Waste Electrical and Electronic Equipment and
Battery regulations (WEEE and Battery
Directives)

Electrical and electronic equipment and batteries contain substances that can be harmful

to the environment and to human health. The crossed-out wheeled bin symbol indicates

that products should be disposed of in the appropriate recycling stream and not as regular

waste.

Batteries

Remote contains CR2025 battery. Recycle or dispose of batteries properly.

Perchlorate material

Contains perchlorate material. Special handling may apply. See

dtsc.ca.gov/hazardouswaste/perchlorate.

Mercury

The lamp in this product contains mercury and must be recycled or disposed in accordance with

local, regional and national legislation.

More information

See smarttech.com/compliance for more information.

81

Index

3

3.5mm audio connectors 19

A

accessories

included 4

optional 4
alarms 45
aspect ratios 14, 44, 73-74, 76-77
audio

connections for 19

controlling volume of 43

muting 11

resolving issues with 38

B

batteries 10, 81
Blu-ray players 77

E

electrostatic discharge iv
email alerts 46
emergency alerts 45
emissions iv
environmental requirements iii

F

fans 33, 45
flickering 36
focus 18

H

HD signal compatibility 76
HDMI connections 19, 45
head space clearance 6
height 6
humidity iii

C

cameras 77
closed captioning 43
composite video connections 45, 77
connection diagrams

projector 19
contact person 46

D

DHCP 15, 45
display modes 11-12, 43
DNS 46
document cameras 77
dust iv
DVD players 77

83

I

image

adjusting 18
focusing 18

resolving issues with 34
input selection 45
installation

choosing a height 6

choosing a location 5
interactive whiteboard

about 2

indicators and controls of 32

maintaining 21

using 20
IP address 16, 42, 45

I N D E X

L

lamp module

cleaning 22
replacing 23

resolving issues with 34
languages 43
laptop computers

troubleshooting issues with 37
letterboxing 73-74, 76
light sources 5
location 5, 46

M

MAC support 73-74
mercury 81
mounting template 6
mute control 11, 13, 43

N

native video formats 73
network communication 19, 38, 45

O

focusing the image of 18
installing 5
lights and status of 30
locating the serial number on 30
remotely managing 41, 49
replacing the lamp of 23
routing cables from 6
securing to the boom 6
using your remote control with 9
video format compatibility for 73

Q

quad VGA support 73-74

R

RCA jacks 19
refresh rates 73-74
remote control

about 4
code definitions for 79
installing the battery 10

using the buttons 11
RJ45 connector 19
room control 41, 49
RS-232 serial interface 19

options 4
original packaging 40

P

passwords 15, 39, 47
pens 4
Perchlorate material 81
peripheral sources 77
pillarboxing 73-74, 76
power 19, 42, 51
projector

about 3
adjusting settings for 12
adjusting the image of 18
cleaning 22
connection diagram for 19
displaying the name of 46

S

S-video connections 77
SD signal compatibility 76
serial number 30
signal loss 35
SMART Board interactive

whiteboard Seeinteractive whiteboard

SMART UF70 or UF70w

projector Seeprojector
SMTP 47
SNMP 48
sound Seeaudio
startup screen 44
subnet mask 16, 45
SVGA support 73-74
SXGA support 73-74

84

I N D E X

T

temperatures, operating and storage iii
transportation 40
TRAP destination address 46
troubleshooting 29

U

UF70 or UF70w projector Seeprojector
USB ports 19
UXGA support 73-74

V

VGA connections 19, 45
VGA support 73-74
video

connections for 19
format compatibility for 73

W

warnings ii
water and fluid resistance iii
webpage management 41
WEEE and Battery Directives 81
whiteboard Seeinteractive whiteboard

X

XGA support 73-74

Z

zoom 44

85

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