If you register your SMART product, we’ll notify you of new features and
software upgrades.
Register online at
www.smarttech.com/registration.
Keep the following information available in case you need to contact
Technical Support:
Serial Number
Date of Purchase
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
manufac turer’s instruc tions., may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correc t the interference at his own expense.
Trademark Notice
SMART Board, Notebook, DViT, LinQ, X-Por t, smartte ch and the SMART logo are trademarks or regis tered trad emarks of
SMART Technologies ULC in the U. S. and/or other countries. Windows and Windows NT are either registered trademarks or trademarks
of Microsoft Corporation in the U.S. and/or other countries. Macintosh is a trademark of Apple Computer Inc., registered in the U.S. and
other countries. NEC is a trademark of NEC Corporation. All other third-party product and company names may be the trademarks of their
respective owners.
Patent No. US5 448263; US6141000; US6326954; US6337681; US6741267; US6747636; US6803906; US6919880; US6947032; US6954197;
US6972401; US7151533; US7184030; US7236162; C A2058219; EP1297488; ES2279823; CN1310126; and DE60124549. Other patents pending.
Printed in Canada 01/200 8
Important Information
Please read this manual carefully before setting up and using the Rear Projection SMAR T Board™
2000i interactive whiteboard.
WARNING
WARNING
WARNING
CAUTION
The projector inside the unit is a high brightness light source. Don’t look directly
into the beam of light. Prevent children from looking directly into the beam.
To reduce the risk of fire or electric shock, don’t expose this product to rain or
moisture.
(For European customers only)
Use the 2000i with European TN and TT power distribution systems only. The
2000i isn’t suitable for older, IT-type power distribution systems found in some
European countries. “This system (IT-type) is widely used isolated from earth, in
some installations in France, with impedance to earth, at 230/40 0V, and in Norway,
with voltage limiter, neutral not distributed, at 230V line-to-line.” (IEC 60950:1999)
Contact qualified personnel if you're uncertain of the type of power system
available where you’re installing the 2000i.
The projector inside the 2000i has been designed for use under norma l operating
conditions only. Normal operating conditions are defined as product use that does
not exceed eight hours per day and 260 days per year. Exceeding these operating
conditions could cause projector damage. Damage caused by such extended use
will not be covered by the product warranty.
Other Precautions
For operating safety and to avoid damage to the cabinet and its parts, please read the following
information carefully.
•Move the unit with care. Quick stops, excessive force and movement over uneven surfaces
can overturn the unit.
•If you transport the 2000i, ship it only in an upright position and never lay the interactive
whiteboard facedown. In addition, ensure that the projector is secure, or remove the projector
and package it with as much padding as reasonably possible to protect it from vibration or
shock.
•If you transport the 2000i over a long distance, completely repackage it using the original
packaging. This packaging was designed with optimal shock and vibration protection. If the
original packaging isn’t available, pack all the components with as much padding as
reasonably possible to protect them from vibration or shock.
•Clean the interactive whiteboard surface regularly so dust d oesn’t b uild up on the surfa ce a nd
adversely affect the operation of the 2000i.
99-00530-20 REV B0Important Informationi
•Don’t touch the rear surface of the screen or apply isopropyl alcohol, water or acetone to it.
These fluids will damage the diffusion coating, resulting in a permanent deterioration in display
quality.
•If you inadvertently smudge the rear surface of the screen, dab it carefully with a soft cloth and
alcohol-free glass cleaner. Don’t spray glass cleaner directly on the back of the screen; spray
it lightly on the cloth, and then gently dab the rear surface until the marks are removed.
•The 2000i uses digital cameras located inside the screen frame. Don’t allow excess glass
cleaner to flow into the crack between the frame and the writing surface because the cleaner
could damage these cameras.
•Lock the casters and extend the anti-tip feet after you set up the cabinet so it remains
stationary while in use.
•Avoid setting up and using the 2000i in an area with excessive levels of dust, humidity or
smoke.
•Avoid exposing the 2000i to extreme heat or cold. The operating temperature range is from
41°F to 84°F (5°C to 29°C) with up to 80% humidity (non-condensing). The shipping and
storage temperature range is from 14°F to 95°F (-10°C to 35°C) with up to 80% humidity
(non-condensing).
•Make sure a power outlet is near the 2000i and remains accessible during use.
•Use safe practices when you’re connecting the unit’s power co rd to a power outlet. For
example, make sure your hands are dry and don’t insert the plug into a dusty outlet.
•If possible, disconnect the 2000i’s power cord from the power outlet before thunderstorms.
However, don’t touch the 2000i or its power cord during a thunderstorm as there is a risk of
electrical shock.
•If you won’t use the 2000i for an extended period, disconnect the unit’s power cord from the
power outlet.
•Disconnect the unit’s power cord from the power outlet before you install or service any
components.
•This product comes with a three-prong, grounding-type power plug (designed to fit into a
grounding-type power outlet). If you can’t insert the plug into a power outlet, contact an
electrician to replace the power outlet. Don’t modify the power plug.
•Don’t modify the power cord. Handle it carefully and avoid bending it excessively. Don’t place
the power cord in an area where it’s likely to be stepped on or pinched by items placed on or
against it. If you must run a cable over the floor, lay it in a flat, straight line, and secure it to the
floor with tape or a cable management strip of contrasting color.
•If your SMART product requires replacement parts, use parts that are specified by SMART
Technologies ULC.
The 2000i is a Rear Projection SMART Board intera ctive whiteboard with an integrated LCD
projector and a 66" (167.6 cm) diagonal interactive screen.
A mirror system reflects the projected image onto the back of the interactive wh iteboard screen,
eliminating the shadows that can occur with a front projection system. If you’ve purchased the
X-Port™ 20 option, you can switch between dif ferent projecto r input sources (host compu ter , VCR,
DVD player and guest laptop) with the press of a control panel button.
SMART’s DViT™ (Digital Vision Touch) technology uses digital cameras to track objects on the
interactive whiteboard. Each camera re cognizes the position of a pen tray tool or your finger and
sends this information to the computer. You can perform any normal computer operation, such as
opening or closing an application, scrolling through a file, or opening your browser, simply by
touching the screen.
Features of the 2000i
•A touch sensitive, rear projection interactive whiteboard that enables you to do everything yo u
can do at a computer workstation. You can write over any application in digit a l ink using a p en
tray pen or your finger, and save the notes to a Notebook™ file for reference and distribution.
•Integrated NEC VT595 projector with short-throw lens
•Audio system
•Pen tray (including four pens and an eraser)
•Control panel with projector, volume and source switching controls. The control panel also
provides button-press access to Note bo ok software an d F loa tin g Tools.
•Videoconferencing/laptop shelf
•Handle that adjusts the height of the screen from 69" (175.3 cm) to 83" (210.8 cm)
•Audio jacks at the rear of the unit let you connect the audio output from a laptop, VCR, DVD
player or room audio system
•Minimal floor space requirements: the 2000i fits through most standard doorways for room-toroom mobility
The NEC VT595 Projector
The VT595 projector has XGA resolution (1024 × 768) and is adapted for use in the 2000i.
CAUTION
NOTE: See page 11 for information on adjusting the projector focus.
Don’t move the ring that surrounds the short-throw, customized projector lens,
even though the NEC VT595 user’s manual states that you should use this ring to
obtain the best focus. You must disregard this information. If you move the ring,
you will damage the lens.
99-00530-20 REV B0About the 2000i1
Pen Tray Features
Eraser
Pen T ray Pens
Control Panel
Pen Tray
Pen Tray Buttons
Using a pen tray pen, you can write over the computer image with digital ink. You can use SMART
Board software to change any of these pens to high lighters, assign a new color , or alte r their width.
You can also change the size of the area erased by the pen tray eraser.
You can press the top pen tray button to make the SMAR T Keybo ard appea r for on-scre en typin g.
You can press the bottom button to make the next contact with the interactive whiteboard a rightclick. You can also reconfigure these buttons to perform other functions.
Control Panel
Lamp On
Volume Up
Internal Computer
Guest Laptop
Lamp Off
On LED
Volume Down
VCR/DVD Player
Notebook Software
Off LED
You can use the control panel to start the 2000i, put the 2000i into Standby mode, change the
display source for the projector , a djust the volume of the internal sound system and st art Notebook
software.
2About the 2000i99-00530-20 REV B0
Setting Up the 2000i
Use this section of the manual to find out how to:
•position the 2000i (this page)
•install and connect the computer (page 4)
•install the videoconferencing/laptop shelf (page 5)
•connect a guest laptop (page 6)
•connect a VCR or DVD player (page 6)
•connect an external monitor or projector (page 8)
•connect an external sound system (page 8)
Positioning the 2000i
1. Remove the unit from its shipping carton.
2. Unlock the casters by pressing up on the caster-lock tab.
3. Move the unit to the required location. Leave enough space around the unit to comfortably
perform assembly and connection procedures.
4. Lock the casters by pressing down on the caster-lock tab.
5. Extend all four of the anti-tip feet. Y ou’ll see two holes on the outer side of each leg. To extend
the feet, depress the locking ball in the inner hole and pull the leg out until the locking ball
engages in the outer hole.
6. Remove the bag that surrounds the projector.
Inner Hole
Locking Ball in
the Outer Hole
99-00530-20 REV B0Setting Up the 2000i3
7. Remove the locking pins from either side of the 2000i.
IMPORTANT
You must remove the locking pins before you proceed with the installation or
adjust the unit’s height.
Installing and Connecting a Computer
When you install the internal computer, use the bundle of cables that hangs down towards the
storage tray.
Computer 1 Audio
Computer 1 Video Out
AC Power
Computer 1 Serial
To install and connect a computer
1. Slide the computer into place above the computer straps, and then use the straps to secure it.
NOTE: The straps allow you to roll the cabinet from room to room without removing the
computer. However, these straps won’t secure the computer during cabinet shipment. If you
need to transport the 2000i, remove the computer before you ship it.
2. Connect the Computer 1 Video Out cable to the computer’s video receptacle.
4Setting Up the 2000i99-00530-20 REV B0
3. Connect the Computer 1 Audio cable to the computer’s audio line OUT receptacle.
4. Connect the Computer 1 Serial cable to an available serial receptacle on the computer.
NOTE: If the computer doesn’t have an available serial receptacle, connect the provided
SMART USB adapter between the Computer 1 Serial cable and the USB receptacle on the
computer.
5. Connect the mouse and keyboard cables (not supplied) to the PS/2 mouse recept acle and the
PS/2 keyboard receptacle on the computer.
NOTE: If you connect these cables to a laptop instead of the resident computer, route the
cable harness through the strap on the rear of the laptop shelf to ensure the laptop doesn’t
slide.
To connect the power cables
1. Connect the computer’s AC power cable to an available power outlet.
2. Connect the 2000i’s AC power cord to the coun try-specific AC cord in the accessory box. Then
connect this AC cord to an available power outlet.
Installing the Videoconferencing/Laptop Shelf
You can position the videoconferencing/laptop shelf just above the height-adjustment handle (for
laptop use), or higher on the frame (for use with a videoconferencing camera).
NOTE: If you want to use the videoconferencing/laptop shelf to support a guest laptop or a
peripheral device, you can install the shelf on either side. However, if you intend to use a laptop as
the primary computer and place the laptop on the videoconferencing/laptop shelf, install the shelf
on the left side (when viewed from the front).
Videoconferencing/Laptop Shelf
To install the videoconferencing/laptop shelf
1. Remove the plastic hole covers at the location where you want to mount the shelf.
2. Hook the shelf to the keyholes, and then push the shelf firmly down.
3. Push the captive thumbscrew at the bot tom of th e sh elf int o th e thu m bs cre w ho le an d tight en .
99-00530-20 REV B0Setting Up the 2000i5
Connecting a Guest Laptop
You can connect and control a laptop computer by touching the interactive screen only if you
purchase and install the X-Port 20 switch option for the 2000i or install and run LinQ™ software.
The X-Port 20 unit is an RS-232 serial switch that establishes a serial connection with a laptop,
enabling you to both write over the displayed laptop image with a pen tray pen and control the
laptop by touching the screen. In addition, the X-Port 20 unit allows you to switch between the
laptop, the resident computer and a VCR/DVD player using the control panel at the front of the
2000i. Complete instructions for installing the X-Port 20 switch and connecting a guest laptop are
in the X-Port 20 Switch Installation Guide that comes with the X-Port 20 switch’s option kit.
NOTE: When you connect cables to a laptop, route the cables through the strap on th e rear of th e
laptop shelf to ensure the laptop does not slide.
LinQ software enables you to link the 2000i to a laptop on the same network. For more
information, see page 21.
Connecting a VCR and/or a DVD Player
Y ou can connect both a VCR and DVD player to the projector, provided you use a composite video
connection for the VCR and an S-video connection for the DVD player. With each press of the
VCR/DVD Player button, the projector alternates between the two players. There is a threesecond delay before the alternate display source appears.
Although there is only a single external audio connection, you can link the VCR and DVD player
audio connections. This linked audio connection makes the audio source switch automatically
when you switch the video sources.
When you switch to another source (such as the internal computer), and then press the VCR/DVD
Player button, the last active video source appears.
To connect a VCR to the 2000i
1. Connect an RCA composite video cable (not supplied) to the Video Output jack on the VCR.
This jack may be labeled “To Monitor.” Connect the other end of the cable to the Video IN
receptacle on the projector.
NOTE: If you're using an S-video cable, connect it to the VCR’s S-video OUT receptacle and
connect the other end directly to the projector’s S-video IN receptacle. Of course, if you
connect the VCR to the projector’s S-video IN receptacle, you won’t be able to use an S-video
cable to connect a DVD player.
6Setting Up the 2000i99-00530-20 REV B0
2. Connect standard RCA audio cables (not supplied) from the VCR’s RCA Audio (or Audio OUT) outputs to the two Audio IN jacks on the rear of the 2000i. Keep the right and left
channel connections correct for stereo sound.
Audio IN Jacks
NOTE: You can’t connect the audio cables from both a VCR and a DVD player to the
connection panel at the same time. However, you can link the DVD player and VCR audio
connections as described below.
3. Connect the VCR’s power cable to an available power outlet.
To connect a DVD player to the 2000i
1. Connect an S-video cable (not supplied) to the DVD player’s S-video OUT receptacle.
Connect the other end of the cable to the projector’s S-video IN receptacle.
2. Connect standard RCA audio cables (not supplied) from the DVD player’s RCA Audio (or
Audio OUT) outputs to the two Audio IN jacks on the rear of the 2000i. Keep the right and left
channel connections correct for stereo sound.
NOTE: You can’t connect the audio cables from both a VCR and a DVD player to the
connection panel at the same time. However, you can link the DVD player and VCR audio
connections, as described below.
3. Connect the DVD player’s power cable to an available power outlet.
To link VCR and DVD player audio connections
1. If there is a tape in the VCR, remove it.
2. Connect standard RCA audio cables (not supplied) from the DVD player’s RCA Audio (or
Audio OUT) outputs to the RCA Audio (or Audio IN) inputs on the VCR. Keep the right and
left channel connections correct for stereo sound.
3. Connect standard RCA audio cables (not supplied) from the VCR’s RCA Audio (or Audio OUT) outputs to the two Audio IN jacks on the rear of the 2000i. Keep the right and left
channel connections correct for stereo sound.
When you switch video sources, the audio source for the cabinet speakers also switches. If it
doesn’t switch, see the instructions you received with the VCR for additional steps.
99-00530-20 REV B0Setting Up the 2000i7
Connecting an External Monitor or Projector
You can output the projector’s Computer 1 IN signal to an external monitor or projector. Connect
an HD DB15 video cable (not supplied) from the Monitor OUT connector on the back of the
projector to the external projector or monitor.
NOTE: You can’t output the projector’s Computer 2 (DVI-I) IN signal.
Connecting an External Sound System
Connect standard RCA audio cables (not supplied) from the external sound system’s RCA Audio
inputs to the two Audio OUT jacks on the rear of the 2000i. Keep the right and left channel
connections correct for stereo sound.
Audio OUT Jacks
8Setting Up the 2000i99-00530-20 REV B0
Finalizing the Installation
With the computer and projector on, finish installing the 2000i by:
•configuring the computer settings (this page)
•selecting the projector’s picture settings (page 10)
•adjusting the projected image (page 10)
•installing SMART Board software on the connected computer (page 14)
•configuring the computer port (page 15)
•orienting the interactive whiteboard (page 15)
Configuring the Computer Settings
For optimal configuration, use the following recommended settings for the computer inside the
2000i.
Recommended Settings
Set the computer to turn off the monitor after one hour of inactivity and to put the hard disk(s) into
Standby mode after two hours. This extended period prevents the computer from shutting down
unexpectedly (for example, during presentations or meetings that have gaps in computer activity).
When the computer is the 2000i’s active display source, the computer stops sending an RGB
video signal to the projector after the period of inactivity. This triggers the projector to wait for
approximately five minutes and then go into Standby mode.
NOTE: If the input source for the projector is the video source (either composite or S-video), the
projector won’t go into Standby mode.
To change the settings in the Windows® operating system, access the Properties dialog box for
the display and adjust the energy saving features and the power management properties. For
Macintosh computers, adjust the settings in the System Preferences application. For more
information on changing these settings, see the instructions that came with the operating system.
NOTE: You can’t adjust the power settings on Windows NT® 4.0 systems.
Matching the Computer Resolution to the Projector Resolution
The projector resolution is 1024 × 768 (XGA), and you must ensure the computer’s resolution
matches this. If the computer resolution is set to anything other than this optimal resolution, you
may not see the entire image, or the image may be too small to fill the screen, even with further
adjustments. For more information on changing the computer’s resolution, see the instructions that
came with the operating system.
NOTE: You may need to adjust the computer’s refresh rate to obtain the best results. Set the
computer to an initial refresh rate of 60 Hz and adjust this rate up or do wn u ntil you’ve de te rmined
the ideal refresh rate. For more information on changing the computer’s refresh rate, see the
instructions that came with the operating system.
99-00530-20 REV B0Finalizing the Installation9
Selecting the Projector’s Picture Settings
The NEC VT595 projector has six picture settings, each optimized for a sp ecific purpose. To obtain
the best picture for the 2000i, select a picture setting of High-Bright.
NOTE: The High-Bright option provides the brightest image, but it also reduces the life of the
lamp. To display an acceptable image without reducing the lamp’s life, select the Presentation
picture setting.
To select the projector’s picture settings
1. Press the Menu button on the projector’s remote control.
The Picture submenu displays the current picture settings, including the contrast and
brightness.
2. Select Preset and press the Enter button.
3. Select High-Bright and press Enter.
4. Press the Exit button to close the menu.
Adjusting the Projected Image
CAUTION
You may need to adjust the projector to obtain a focused image that fits on the screen. Complete
the following procedures only as required.
NOTE: If you need to adjust the image roll, adjust the image laterally or adjust the image size, you
must watch the image on the back of the screen while making adjustments. You’ll also need to
remove the view port cover to access the adjustment hardware at the rear of the unit and to
examine the image position while making adju stm e nts. To remove the view port cover, grasp it in
the middle of each short edge, and then pull it away from the unit.
Don’t adjust the ring that surrounds the short-t hrow, customized projector lens,
even though the NEC VT595 user’s manual states that you should use this ring to
obtain the best focus. You must disregard this information. If you move the ring,
you will damage the lens.
View Port Cover
10Finalizing the Installation99-00530-20 REV B0
NOTE: When you first connect the projector, you may need to fine-tune the image. To optimize the
image in RGB mode automatically, press the Auto Adjust button on the projector’s remote
control. This will eliminate vertical banding, flickering, video noise, dot interference and cross talk.
To adjust the projector focus
1. Locate the lever at the bottom of the upside-down projector. Using the supplied hex key , gently
loosen the screw in the center of the lever.
Lever
Don’t move this ring!
2. Adjust the focus by moving the lever, and then gently tighten the screw.
CAUTION
Don’t over-tighten the screw.
To adjust the image roll
1. If you’ve not done so already, remove the view port cover (page 10).
2. Crouch behind the projector and look at the projected image through the view port.
99-00530-20 REV B0Finalizing the Installation11
3. While carefully observing the bottom edge of the image at the right side, use the supplied
7/16" nut driver to gently loosen or tighten the nut that’s located on the right side of the
projector plate, as required.
Nut
To adjust the image laterally
1. If you’ve not done so already, remove the view port cover (page 10).
2. Crouch behind the projector and look at the projected image through the view port.
3. Using the supplied 7/16" nut driver, gently loosen the two nuts located on the left side of the
projector plate.
Nuts
4. Slide the projector plate to the right or left, and then gently tighten the two nuts.
12Finalizing the Installation99-00530-20 REV B0
To adjust the image size
s
1. If you’ve not done so already, remove the view port cover (page 10).
2. Crouch behind the projector and look at the projected image through the view port.
3. Using the security key from the accessory kit, gently loosen the three TORX M4 security
screws that secure the projector to the projector plate.
NOTE: You’ll find these screws on top of the projector plate: one at the back of the projector
and two at the front. You’ll access the screws through a slot at the back of the plate and two
holes at the front, as shown in the two figures below.
Security
Screw
To access the two screws at the front of the projector, you must reach through the view po rt to
the front of the projector, and maneuver the security key through the two access holes in the
projector cover.
Access Hole
NOTE: Screen
removed for clarity
As you maneuver the security key through these two access holes, watch the key from the
back to see when it engages with the screws.
99-00530-20 REV B0Finalizing the Installation13
4. Carefully slide the projector backward or forward to alter the image size.
5. When the image is the correct size, gently tighten the three screws that you loosened in
step 3.
To move the image vertically
1. Crouch down, facing the screen. Look underneath the pen tray and locate the electronics tray.
You’ll see a large access hole covered with a plastic cap on the right side of the electronics
tray.
2. Remove the plastic cap that covers the access hole. If the cap seems tight, insert a
screwdriver into the small opening at the top of the cap and carefully pry the cap off.
3. To adjust the image vertically, gently loosen or tighten the nut inside the access hole with the
supplied 7/16" nut driver.
CAUTION
Don’t turn the nut more than two full turns in a clockwise direction. T urning the
nut too far clockwise may crush the spring that is an essent ial part of the
adjustment mechanism.
4. Replace the plastic cap you removed in step 2.
14Finalizing the Installation99-00530-20 REV B0
Installing SMART Board Software
You can install SMART Board software on any computer using the supplied software CDs.
TIP
During the installation, select the option to start the SMART Board tools
automatically when you start the computer. This ensures that the interactive
whiteboard is fully functional whenever you start the computer.
When SMART Board tools are open, the SMART Board icon appears in the notification area
(Windows computers) or in the Dock (Macintosh computers).
To install SMART Board software
1. If you haven’t done so already , turn on the computer and the projector. T o turn on the projector ,
press the Lamp On button on the control panel.
IMPORTANT
2. Close all open applications on the computer.
3. Insert the SMART Board software CD into the CD drive.
–(Windows operating systems) The installation starts automatically. Follow the on-screen
instructions. If the CD doesn’t start automatically, select Start > Run, type x:\autorun.exe
(where x: is your CD drive) and press ENTER.
–(Macintosh computers) Double-click the SMART Board Install CD icon that appe ars on the
desktop. A Finder window opens. Double-click the SMAR T Board Softwar e icon and follow
the on-screen instructions. You may require an administrator’s password to complete the
installation.
If you’re using a USB adapter and the computer can’t find the appropriate
driver for it, unplug the USB adapter from the computer, install SMART Board
software and then reconnect the USB adapter.
If the Found New Hardware wizard appears, point the wizard to the SMART
Board software CD so it can locate the correct driver .
Configuring the Computer Port
After you install SMART Board software and connect the interactive whiteboard, the screen
becomes fully interactive. However, sometimes SMART Board software can’t detect the port that
the interactive whiteboard is connected to. If the screen isn’t touch sensitive, configure the port in
SMART Board software. If the interactive whiteboard is connected with a USB adapter, you’ll have
to disconnect the USB connector from the computer, and then reconnect it. For more information,
see the SMART Board software Help.
Orienting the Interactive Whiteboard
Although the interactive whiteboard has a default orientation, you may want to perform an
orientation to ensure the greatest possible level of accu ra cy as th e co mp u ter tra cks your con tact
with the screen. For more information, see the SMART Board software Help.
99-00530-20 REV B0Finalizing the Installation15
16Finalizing the Installation99-00530-20 REV B0
Basic Operations
This section shows you how to:
•start the 2000i (this page)
•put the 2000i into Standby mode (page 18)
•turn off the 2000i (page 19)
•use the interactive whiteboard (page 20)
•change the projector display source (page 22)
•adjust the volume (page 23)
•adjust the height of the interactive whiteboard (page 24)
WARNING
Lock the casters and extend the anti-tip feet before you use the unit.
Otherwise, the 2000i could tip over.
Starting the 2000i
If the 2000i is in Standb y mode, press the Lamp On button on the control panel to restore power to
the projector lamp.
Lamp On
If the projector or computer are turned off, you need to perform additional steps.
To turn on the 2000i
1. If necessary, turn on the projector by pressing the main power switch on the projector.
2. If necessary, turn on the computer.
99-00530-20 REV B0Basic Operations17
To start the 2000i
The following table explains how you can restore the 2000i to a fully operational state.
What You SeeWhat You Should Do
The screen is black and
the Lamp On LED is
blinking intermittently
(short flashes between
long pauses)
A No Input message
appears and the Lamp
On LED is steadily
illuminated
The screen is black and
the Lamp On LED is
blinking slowly
The screen is black and
the Lamp Off LED is
blinking rapidly
The projector is in Standby mode (with the lamp off).
Press the Lamp On button on the control panel. The Lamp On LED
indicator blinks quickly as the lamp warms up. After approximately 60
seconds, a No Input message appears (see below) or the screen is
restored to its last active state.
The projector lamp is on but you’ve selected an inactive display
source or the computer is off or in Standby mode.
Press a key on the connected keyboard to activate the computer.
OR
Press a source button on the control panel to select an active source.
If the No Input message remains, turn the computer on (or press the
computer’s reset button) and log on as usual using the connected
keyboard.
No action is necessary. The projector lamp is turning on, and the
logon screen will appear after approximately 60 seconds.
The projector lamp is in Reversible S tandby mode. If you don’t press a
button to restore the image, after three minutes the On LED indicator
blinks slowly for 60 seconds as the lamp turns off and cools down. At
this point, follow the first set of instructions in this table to restore the
2000i to an operational state.
The logon screen
appears
The Lamp On LED
continues to blink
intermittently, even
though it’s been pressed
to start the system
The Lamp Off and On
LEDs are both flashing
constantly
The projector lamp is still on, so you can log on as usual using the
connected keyboard.
Projector problems are preventing the projector lamp from warming
normally . Examine the pro jector status LED indicator, and then consult
the troubleshooting section of the NEC VT595 user’s manual.
The system can’t detect a projector. Check that the projector is
connected properly.
Putting the 2000i into Standby Mode
CAUTION
The projector inside the 2000i has been designed for use under norma l operating
conditions only. Normal operating conditions are defined as product use that does
not exceed eight hours per day and 260 days per year. Exceeding these operating
conditions could cause projector damage. Damage caused by such extended use
isn’t covered by the product warranty.
18Basic Operations99-00530-20 REV B0
At the end of a session, log off the computer (for security) and put the 2000i into Standby mode to
turn off the projector lamp and conserve the lamp’s life.
To maintain normal operating conditions, make sure the projector is in Standby mode outside of
normal, daily (eight hour) operation. In Standby mode, the lamp is turned off, and the projector
remains on.
You can also configure the computer’s power management settings so that the computer stops
sending a video signal after a period of idle time, turning off the projector lamp. For more
information, see page 9.
To put the 2000i into Standby mode
1. Log off the computer (at the end of a session) or shut down the computer (at the end of the
day).
2. Press the Lamp Off button to put the projector into Reversible Standby mode for three
minutes.
Lamp Off
The projector lamp remains on for three minutes so you can imm ediately r estore the image by
pressing any button on the control panel. After three minutes have elapsed, the lamp cools
down for 60 seconds and then turns off.
To skip Reversible Standby mode, press and hold the Lamp Off button for three seconds, and
then release the button. The lamp cools down for 60 seconds and then turns off.
Turning off the 2000i
If you won’t use the 2000i for an extended period, turn off the projector.
To turn off the projector
1. Shut down the computer.
2. Press and hold the Lamp Off button for three seconds. The lamp turns off immediately and
enters a 60-second cool-down period.
3. When the cooling fan stops, turn off the main power switch on the back of the projector.
4. Disconnect the 2000i power cable from the power outlet.
99-00530-20 REV B0Basic Operations19
Using the SMART Board Interactive Whiteboard
Touch control is enabled after you connect the computer to the 2000i and install SMART Board
software. However, to get the most from the 2000i, open the SMART Board tools. When SMART
Board tools are open, the SMART Board icon appears in the notificat ion area (Win d ow s
computers) or in the Dock (Macintosh computers).
SMART Board software also allows you to customize the pen tray tools. You can change the
eraser size and the color and transparency of the pen tools.
Using the pen tray tools
Using a pen tray pen, you can write over the computer image with digital ink. You can use SMART
Board software to change any of these pens to high lighters, assign a new color , or alte r their width.
You can also change the size of the area erased by the pen tray eraser. For more information on
customizing the pen tray tools, see the SMART Board software Help.
NOTE: The supplied pens have black tips because the dig ital cameras that detect cont act with the
interactive surface can more readily detect dark objects. If you use a different pen, choose one
with a dark tip.
Using the pen tray buttons
You can press the top pen tray button to make the SMAR T Keybo ard appea r for on-scre en typin g.
Press the bottom button to make the next contact with the interactive scre en a r ight- click. You can
also reconfigure these buttons to perform other functions. For more information on using and
customizing the pen tray buttons, see the SMART Board software Help.
SMART Board tools
The SMART Board tools provide all the interactive features beyond basic touch control and pen
tray button use. Y ou can use the SMAR T Board tools to configure the pen and tool capabilities and
access SMART Video Player, SMART Recorder and the on-screen keyboard.
NOTE: The available tools vary between operating systems.
The SMART Board tools must be running before you ca n use the pen tray pens and eraser. If you
want to write on the interactive whiteboard with a pen tray pen, m ake sure th e SMART Board icon
appears in the notification area (Windows computers) or Dock (Macintosh computers).
Notebook software
Notebook software enables you to create a variety of notes and import gra phics, text, clip art and
entire files from any other application into the Notebook file. It can also captur e an ything you wr ite
on the interactive whiteboard over any application. For more information, see the SMART Board
software Help.
20Basic Operations99-00530-20 REV B0
To launch Notebook software, press the Notebook Software button on the control panel.
Notebook Software
NOTE: This button works only when SMART Board software is installed and running on the
computer (see page 14).
Using Floating Tools
Floating To ols ar e a virtual version of the pen tray tools. For example , pr es s the Pen button and
then touch and drag on the screen to produce a line of digit al ink. The Floating Tools also include a
number of features that you won’t find in the pen tray , su ch as producing a spotlight, cap turing your
notes and restoring cleared notes. For more information on using the Floating Tools, see the
SMART Board software Help.
To open the Floating Tools, press and hold the Notebook button for three seconds, or press the
SMART Board icon in the notification area (Windows computers) or in the Dock (Macintosh
computers), and select Floating Tools.
LinQ software
Using LinQ software, you can link the laptop to a SMART interactive product. After you establish
the connection, you can use LinQ software to show the laptop’s video output on the interactive
screen.
To establish a communication link between the 2000i and the laptop, you must:
•install and run LinQ software on the laptop computer
•be connected to the same network as the 2000i’s internal computer
•run the mobile device manager software on the 2000i’s internal computer
For more information on LinQ software and the mobile device manager, see www.smarttech.com/
support/software/index.asp.
99-00530-20 REV B0Basic Operations21
Changing the Display Source for the Projector
You can use the three source buttons on the control panel to change the video and audio input
source for the projector and cabinet audio amplifier. Choose from the internal computer, a
connected guest laptop or external computer (X-Port 20 switch option only) and a VCR or DVD
player.
Internal Computer
Guest Laptop
VCR/DVD Player
NOTE: Switching input sources takes a few seconds, and all the buttons on the control panel are
disabled during that time.
To switch to the connected VCR or DVD player
Press the VCR/DVD Player button on the control panel.
If both a VCR (composite RCA connection) and a DVD player (S-video conne ction) are conne cted
to the projector, pr essing this button switches between the two. There is a three-second delay
before the alternate source appears.
When you press the VCR/DVD Player button, you switch to the input source that was last active.
For example, if you view a DVD and then switch to the computer, pressing the VCR/DVD Player
button switches the display source to the DVD player.
To switch to the internal computer
Press the Internal Computer button on the control panel.
To switch to a guest computer (X-Port 20 switch option only)
Press the Guest Laptop button on the control panel.
NOTE: You can switch to a connected guest laptop or external computer by pressing the Guest
Laptop button only if you have the X-Port 20 unit installed. For complete details regarding guest
laptop connections and switching, see the X-Port 20 Installation Guide, which is included in the kit.
Alternatively, you can link to the laptop using LinQ software (page 21).
22Basic Operations99-00530-20 REV B0
Adjusting the Volume
To increase the volu me , pr es s an d hold th e Volume Up button on the control panel.
To decrease the volume, press and hold the Volume Down button on the control panel.
Volume Up
Volume Down
To restore the default volume level (no sound), press and hold both Volume buttons
simultaneously.
Adjusting the Height of the Interactive Whiteboard
It’s easy to raise or lower the interactive whiteboard to accommodate users of different heights—
even while the system is in operation. The 2000i has a height adjustment range of 14" (35.6 cm)
so that anyone can comfortably touch or write on the screen.
To gauge the height of the unit as you turn the height-adjustment handle, or to adjust it to a
particular height, watch the height finder located on the side of the unit, just above the heightadjustment handle.
Height-Adjustment
Handle
99-00530-20 REV B0Basic Operations23
To adjust the height of the interactive whiteboard
To raise the screen, turn the height-adjustment handle clockwise. The maximum height is 83"
(210.8 cm).
To lower the screen, turn the height-adjustment handle counterclockwise. The minimum height is
69" (175.3 cm) from the floor. Be careful not to lower the interactive whiteboard on top of the
computer on the storage tray.
24Basic Operations99-00530-20 REV B0
Maintaining the 2000i
This section shows you how to:
•clean the interactive whiteboard and othe r co mp o ne n ts (this page)
•clean the projector (page 26)
•clean the projector’s filter (page 26)
•replace the projector’s lamp and filter (page 27)
•restore the projector’s settings (page 29)
•calibrate the cameras (page 30)
Cleaning the Interactive Whiteboard and other Components
Before you clean the interactive whiteboard, turn off the computer. If you touch the screen when
the computer is in any other state, you may activate program components or scramble desktop
icons. Put the projector into Standby mode so you can see dirt and streaks on the screen.
Clean the screen surface regularly so dust buildup doe sn’t disrupt the operation of the 2000 i. Don’t
spray glass cleaner directly onto the screen surface. Instead, spray the cleaner lightly on a cloth
and then gently wipe the screen surface.
The cameras are well protected from dust and dirt, so you should clean the lenses only
occasionally. When you do so, don’t spray glass cleaner directly onto the lens. Instead, spray the
cleaner onto a cotton-tipped swab and rub it gently on the lens. If excess glass cleaner flows into
the crack between the frame and the screen, the fluid could damage the cameras.
If there is permanent marker ink on the screen, you can remove it by completely covering it with
the ink from a dry-erase marker (but not a low-odor marker), and the n wiping the screen with a sof t
cloth. If any trace of the original permanent ink remains, spray a cloth with standard, alcohol-free
glass or whiteboard cleaner, and gently wipe clean.
The back of the interactive whiteboard screen is well protected from handling by its location on the
inside of the unit. However, if it must be dusted, or if a mark has been made on its surface, dab it
gently with a soft cloth that’s sprayed with standard, alcohol-free glass cleaner. Don’t apply the
cleaner directly to the surface.
CAUTION
Periodically dust the mirrors and unit components using a soft cloth. To clean the mirrors, use a
standard, alcohol-free glass cleaner.
Don’t, under any circumstances, apply isopropyl alcohol, water or acetone to the
rear surface of the interactive screen. These fluids damage the diffusion coating,
resulting in a permanent deterioration in display quality.
99-00530-20 REV B0Maintaining the 2000i25
Cleaning the Projector
Clean the projector and its lens periodically.
To clean the projector
1. Shut down the computer and the projector.
2. Wipe the projector’s casing with a damp cloth. If necessary, use a mild detergent. Don’t use a
strong detergent or a solvent, such as alcohol or thinner.
3. Carefully wipe the lens with lens paper.
CAUTION
Be careful not to scratch or mark the lens.
Cleaning the Projector’s Filter
The projector’s filter protects the inside of the projector from dust. Clean this filter after every 100
hours of operation. After every 100 hours of operation, a “Please Clean Filter” message appears
on the screen.
CAUTIONS
Clean the outside of the filter cover only.
Don’t operate the projector when the filter cover is detached.
To clean the filter
1. Using a vacuum cleaner, clean the filter through the filter cover, as described in the NEC
VT595 user’s manual.
2. To clear the “Please Clean Filter” message, reset the filter hours as follows.
i.Press the Menu button on the projector’s remote control.
ii.Press the down arrow to highlight the Reset option, and press the Enter button.
iii. Press the down arrow to highlight the Clear Filter Hours option, and press Enter.
A message appears asking for confirmation.
iv. Select Yes, and press Enter.
v.Press the Exit button twice to close the menu.
26Maintaining the 2000i99-00530-20 REV B0
Replacing the Projector Lamp and Filter
When the lamp nears the end of its life, a message appears pr ompting you to replace it. When the
lamp reaches the end of its life, the projector automatically goes into Standby mode and stays in
Standby mode until you replace the lamp.
CAUTION
You can view the remaining lamp time as a percentage of its expected life and the length of time
the lamp has been in use.
Replace the projector lamp only with the NEC VT85LP lamp (SMART part number
01-00227). These lamps are available from NEC or SMART. Don’t use any other
lamps.
To view the lamp hour meter
1. Press the Menu button on the projector’s remote control.
2. Press the down arrow to highlight the Information option.
The Information submenu displays the remaining lamp time as a percentage of its expected
life and the length of time the lamp has been in use.
3. Press the Exit button to close the menu.
To replace the projector lamp and filter
1. If you need better access to the rear of the cabinet, retract the anti-tip feet and unlock the
wheels by raising the caster tab locks on each wheel. Then roll the unit away from the wall,
press the caster tab locks down to lock the wheels, and extend the anti-tip feet.
2. Using the height-adjustment handle, raise the unit to allow easier access to the projector.
3. Shut down the computer. Press and hold the Lamp Off button on the control panel for
approximately three seconds. The screen turns black. Release the button and the projector
lamp turns off in 60 seconds.
Lamp Off Button
WARNING
After you turn off the projector, allow at least one minute to elapse before you
perform the following steps. Don’t touch or replace the projector lamp (which
will be very hot) for at least an hour.
99-00530-20 REV B0Maintaining the 2000i27
4. Disconnect the 2000i from the power outlet.
5. Note the lettered and numbered positions of the two thumbscrews on the left side.
6. While a second person supports the projector, remove the two thumbscrews and carefully
allow the projector to swing down. Keep the thumbscrews nearby, as you’ll need them later.
Thumbscrews
Filter Access Points
Lamp Access
7. Replace the filter as described in the NEC VT595 user’s manual.
8. Replace the projector lamp as described in the NEC VT595 user’s manual.
9. Replace the projector by reversing steps 1 through 6.
28Maintaining the 2000i99-00530-20 REV B0
To clear the lamp hour meter
1. Press the Menu button on the projector’s remote control.
2. Press the down arrow to highlight the Reset option and press the Enter button.
3. Press the down arrow to highlight the Clear Lamp Hours option and press Enter.
A message appears asking for confirmation.
4. Select Yes and pres s Enter.
5. Press the Exit button twice to close the menu.
Restoring Projector Settings
If the optimal projector settings are accidentally altered, use the following procedure to restore
them.
To restore the projector’s optimal settings
1. Press the Menu button on the projector’s remote control.
2. Select Preset and press the Enter button on the projector’s remote control. Select High-
Bright and press Enter.
NOTE: The High-Bright option provides the brightest image, but it also reduces the life of the
lamp. To display an acceptable image without reducing the lamp’s life, select the Presentation
picture setting.
3. Press the down arrow to highlight the Setup option and press Enter.
4. Press the down arrow to highlight the Auto Keystone option, select Off and press Enter.
5. Select the Installation tab.
6. Press the down arrow to highlight the Orientation option, select Ceiling Rear and press
Enter.
7. Select the Options tab.
8. Press the down arrow to highlight the Auto Adjust option, select Normal and press Enter.NOTE: When the projector’s auto adjust setting is normal, it automatically determines the best
resolution for the current RGB input signal, compensating for resolution differences among
various input devices (such as guest laptops).
9. Press the down arrow to highlight the Fan Mode option, select Auto and press Enter.
Although this is a default setting, it’s important enough to warrant special mention.
NOTE: All other settings are the NEC factory default settings. See the NEC VT595 user’s
manual for a full description of on-screen menus and settings.
10. Press the Exit button twice to close the menu.
99-00530-20 REV B0Maintaining the 2000i29
Calibrating the Cameras
Each digital camera in the interactive screen is calibrated to recognize the position of a pen tray
tool or your finger on the screen’s sur face and to send this infor mation to SMART Board software.
The software then interprets the information as mouse clicks or digital ink in the appropriate
location.
If the cameras become misaligned for any reason, you may notice gaps in your writing, or an area
of the screen may become unresponsive to your touch. Fortunately, you can fix this problem by
performing a calibration procedure. For more information, see the SMART Board software Help.
30Maintaining the 2000i99-00530-20 REV B0
Waste Electrical and Electronic Equipment Regulations
Waste Electrical and Electronic Equipment (WEEE) regulations apply to all electrical and
electronic equipment sold within the European Union.
When you dispose of any electrical or electronic equipment, including SMART products, we
strongly encourage you to contact your local WEEE recycling agency for recycling and disposal
advice.
Y our SMART pr oduct required the extraction and use o f natural resources for its produ ction. It may
contain hazardous substances. By disposing of electrical and electronic equipment appropriately,
you lower the impact of these substances upon health and the environment and reduce the
pressure on natural resources. Recycling agencies can reuse or recycle most of the materials from
your product.
Please think about how you intend to dispose of any product that has a WEEE symbol or
accompanying WEEE guidelines.
If you need more information on the collection, reuse and recycling of electrical and electronic
equipment, please contact your local WEEE recycling agency.
Alternatively, contact your local reseller or SMART Technologies for information on the
environmental performance of our products.
99-00530-20 REV B0Waste Electrical and Electronic Equipment Regulations31
32Waste Electrical and Electronic Equipment Regulations99-00530-20 REV B0
Customer Support
Online Support
Visit www.smarttech.com/support to view and download user’s guides, “how-to” and
troubleshooting articles, software and more.
Training
Visit www.smarttech.com/trainingcenter for training materials and information about our
training services.
Contacting SMART Technical Support
SMART Technical Support welcomes your call. However, if you experience difficulty with your
SMART product, you may want to contact your local reseller first. Your local reseller may be able
to resolve the issue without delay.
All SMART products include online, telephone, fax and e-mail support:
Online: www.smarttech.com/contactsupport
Telephone:+1.403.228.5940 or
When you phone Technical Support, it will be helpful if you have access to your 2000i during the
call. The support representative may ask you for the following information:
•the serial number of the unit
•the version of the software that’s causing th e problem and the version of your computer’s
operating system (if applicable)
General Inquiries
Address:SMART Technologies
1207 – 11 Ave SW, Suite 300
Calgary, AB T3C 0M5
CANADA
Switchboard: +1.403.245.0333 or
Toll Free 1.888.42.SMART (Canada/U.S.)
Fax:+1.403.228.2500
E-mail:info@smarttech.com
99-00530-20 REV B0Customer Support33
Warranty
Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment
Warranty” that shipped with the SMART product at the time of purchase.
Registration
A User Registration card was included with your 2000i. To help us serve you, fill in and mail this
card to SMART Technologies ULC or register online at www.smarttech.com/registration.
34Customer Support99-00530-20 REV B0
Index
Numerics
2000i
Adjusting the Height
Cleaning
Introduction
Maintaining
Positioning
25
1
25
3
23
Putting the 2000i into Standby Mode
Setting Up
Starting
Turning On
Using
3
17
17
20
A
Adjusting
Height of the 2000i
Image
10
Image Roll
Image Size
11
13
Lateral Image
Projector Focus
Volume
23
23
12
11
B
Basic Operations17
C
Changing the Display Source22
Cleaning
2000i
25
Other Components
Projector
26
Computer Settings
Configuring
9
Recommended Settings
Configuring
Computer Port
Computer Settings
25
9
15
9
18
Connecting
Computer
DVD Player
External Monitor
External Projector
External Sound System
Laptop
Power Cables
VCR
Control Panel
Customer Support
4
6
8
8
8
6
5
6
2
33
D
Display Source22
DVD Player
Connecting
6
Linking VCR and DVD Player Audio
Connections
Switching to
DViT Technology
7
22
1
E
External Monitor8
External Projector
External Sound System
8
8
F
Floating Tools21
I
Image Adjustment10
Installing
Computer
Laptop Shelf
SMART Board Software
Videoconferencing Shelf
Interactive Whiteboard, see 2000i
4
5
14
5
L
Laptop
Connecting
Switching to
Laptop Shelf
99-00530-20 REV B0Index35
6
22
5
Linking VCR and DVD Player Audio Connections
7
LinQ Software
Lowering the Screen
21
24
M
Maintaining the 2000i25
Matching the Computer’s Resolution to the
Projector’s Resolution
Monitor Settings
9
9
N
NEC VT5951
Notebook Software
20
O
Restoring
Default Volume Levels
Optimal Projector Settings
23
29
S
Screen
Lowering
Raising
Setting Up the 2000i
SMART Board Interactive Whiteboard, see 2000i
SMART Board Software
SMART Board Tools
Standby Mode
Starting the 2000i
Switching to
DVD Player
Laptop
VCR
24
24
3
14, 15
20
18
17
22
22
22
Orienting SMART Board Software15
P
Pen Tray
Buttons
Features
Pen
Positioning the 2000i
20
2
20
3
Projector
Adjusting the Focus
Changing the Display Source
Cleaning
Introduction
26
1
Optimal Projector Settings
Replacing the Filter
Replacing the Projector Lamp
11
22
29
27
27
Restoring Optimal Projector Settings
Settings
Turning Off
29
19
Putting the 2000i into Standby Mode
R
18
29
T
Technical Support
Contacting
Turning Off the Projector
Turning On the 2000i
33
19
17
U
Using the 2000i20
V
VCR
Connecting
Linking VCR and DVD Player Audio
Connections
Switching to
Videoconferencing Shelf
View Port Cover
Volume
Adjusting
Restoring Default Settings
6
7
22
5
10
23
23
Raising the Screen24
Recommended Computer Settings
Removing the View Port Cover
Replacing the Filter
27
Replacing the Projector Lamp
10
27
Resolution
9
W
WEEE Regulations31
X
Matching the Computer’s Resolution to the
Projector’s Resolution
36Index99-00530-20 REV B0
9
X-Port 20 Option1, 22
SMART Technologies
1207 – 11 Avenue SW, Suite 300
Calgary, AB T3C 0M5
CANADA
www.smarttech.com/support
www.smarttech.com/contactsupport
Support +1.403.228.5940
Toll Free 1.866.518.6791 (Canada/U.S.)
99-00530-20 REV B0
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