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SMARTBoard™ 680iv
Interactive whiteboard system
Configuration and user’s guide
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Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMARTSupport.
Serial number:
Date of purchase:
FCC warning
This equipment has been tested and foundto comply with the l imits for a Class A digital device, pursuant to Part 15of the FCC Rules. These limits are designedto provide
reasonable protection against harm ful i nter ference when the equipment is operated i n a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed andused in accordance with the m anufactur er’s instr uctions, may cause harmful interference to radio communications. Operation of
this equipm ent in ar esidential area is li kely to cause harmful interferencei n w hich case the user will ber equir ed to corr ect the interference at his own expense.
Trademark notice
SMARTBoard, DViT , smar ttech, the SMART logo andall SMART taglines are trademarks or register ed tradem arks of SMARTTechnologiesULC i n the U .S. and/or other
countries. DLP, TexasInstr uments, BrilliantColor andD LPLink are trademarks ofTexasInstruments. HDMI is a trademark or registeredtrademark of HDM I Licensing
LLC. Windows, InternetExplorer and Microsoft are either r egistered trademarks or trademarks of Mi crosoft Corporation in the U.S. and/or other countries. All other thirdpar ty product andcompany names m ay be trademarks of their respective owners.
Copyright notice
© 2011 SMARTTechnologiesULC. All rights reser ved. No part of this publication may ber eproduced, transmi tted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual i s subject to changew ithout notice
and does not r epresent a commitment on the part of SMART.
Patent No. US6320597; US6326954; US6540366;US6741267; U S6803906; US6954197; US7151533; US7184030; US7236162; US7342574; US7379622; US7532206;
US7619617; U S7629987; US7692625; US7751671; US7757001; USD612396; U SD616462; USD617332; USD636784. Other patents pending.
07/2011
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Important information
Before you install and use your SMART Board™ 680iv interactive whiteboard system, read and
understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “SMART Board 680iv interactive whiteboard system” refers to your SMART Board
600 series interactive whiteboard and its SMART V25 projector, accessories and optional equipment.
The SMART V25 projector included with your system is designed to work only with certain
SMARTBoard interactive whiteboard models. Contact your authorized SMART reseller
(smarttech.com/where) for more information.
Safety warnings, cautions and important information
W W A RN I N G
l Failure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
l Two people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
l When mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the
product which may not be covered by your warranty.
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I M P O R T A N T I N F O R M A T I O N
l Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
l If you are using an RS-232 serial expansion module, a wireless Bluetooth® connection
expansion module or a USB audio system, use only the power supply included with that
product. These products do not use the same power supplies. Using the wrong power supply
might create a safety hazard or damage the equipment. If in doubt, refer to the specification
sheet for your product to verify the power supply type.
l Do not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
l There are no user-serviceable parts inside the pen tray. Only qualified personnel should
disassemble the pen tray’s printed circuit boards, and this procedure must be done with
proper electrostatic discharge (ESD) protection.
l For warnings related to the projector’s 3D support, see smarttech.com/support/3Dwarnings.
C C A U T I ON
l Do not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
l Do not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
l Avoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
l Do not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
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I M P O R T A N T I N F O R M A T I O N
l If you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position, resting on the pen tray brackets, which can sustain the weight
of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
l You must connect the USB cable that came with your SMARTBoard interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive whiteboard.
l Do not block the projector’s ventilation slots and openings.
l Avoid putting the projector into Standby mode during the lamp ignition phase because this
can lead to premature lamp failure. Keep the projector lamp on for a minimum of 30 minutes
before putting it into Standby mode to preserve the lamp life.
l In a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is
reduced, use the projector with the fan mode set to High.
l Cycling power to the projector repeatedly can lock or damage your SMART product. After
you put the product into Standby mode, wait at least 30 minutes for cooling before starting
the product again.
l Do not adjust any settings in the service menu other than those listed in the following
procedures. Changing other settings might damage or affect the operation of your projector
and may invalidate your warranty.
l If dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
l Before you clean the SMART V25 projector, press the Power button twice on the
Extended Control Panel (ECP) or remote control to put the system into Standby mode, and
then allow the lamp to cool for 30 minutes.
l Do not spray cleaners, solvents or compressed air near any part of the projector because
they can damage or stain the unit. Spraying the system could spread a chemical mist on
some of the projector’s components and lamp, resulting in damage and poor image quality.
l Do not allow liquids or commercial solvents of any kind to flow into the projector.
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I M P O R T A N T I N F O R M A T I O N
l When transporting your SMART product, repack it with as much of the original packaging as
possible. This packaging was designed with optimal shock and vibration protection.
l If your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.
I I MP OR T A NT
l Use the instructions included with your SMART V25 projector to install your interactive
whiteboard and projector. The instructions in your SMARTBoard interactive whiteboard box
do not include instructions for installing the SMART V25 projector.
l Make sure an electrical socket is near your SMART product and remains easily accessible
during use.
l Using your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
l If you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA
composite video jack, or if your device has an audio connection that does not use RCA
jacks, you may need to purchase third-party adapters.
l Keep your remote control in a safe place because there is no other way to access menu
options.
l Put your SMART product into Standby mode before cleaning it.
l Follow these guidelines to clean the projector:
o
Wipe the exterior of the projector with a lint-free cloth.
o
If necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
o
Do not use abrasive cleaners, waxes or solvents.
o
Avoid touching the lens. If it is necessary to clean the lens:
o
Use liquids or commercial solvents (such as glass cleaners) to clean the lens,
but do not spray them directly on the system.
o
Use protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an
anti-static solvent (such as Hyperclean EE-6310).
o
Gently wipe the lens from the center to the edge.
l Disconnect the product from its power source when it’s not used for a long period.
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I M P O R T A N T I N F O R M A T I O N
Environmental requirements
Before you install your SMART Board 680iv interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Operating temperature
Storage temperature
Humidity
Water and fluid
resistance
Dust
Electrostatic discharge
(ESD)
Cables
Conducted and radiated
emissions
Parameter
41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l
41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
l
-4°F to 158°F ( -20°C to 70°C) at 5% to 90% relative humidity (non-
l
condensing)
30% to 80% relative humidity, non-condensing
l
5% to 85% relative humidity at 0' to 9800' (0 m to 3000 m)
l
Humidity above 80% could cause slight wrinkling in the screen
l
surface sheet. The wrinkles disappear when the humidity lowers.
Intended for indoor use only. Doesn’t meet any salt-spray or water
l
ingress requirements.
Don’t pour or spray liquids directly onto your interactive whiteboard,
l
the SMART V25 projector or any of its sub-components.
Intended for use in office and classroom environments. Not for
l
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust.
Designed for pollution degree 1 (P1) as per EN61558-1, which is
l
defined as “No pollution or only dry non-conductive pollution”.
EN61000-4-2 severity level 4 for direct and indirect ESD
l
No malfunction or damage up to 8kV (both polarities) with a 330
l
ohm, 150 pF probe (air discharge)
Unmated connectors meet no malfunction or damage up to 4kV
l
(both polarities) for direct (contact) discharge
All SMART Board 680iv interactive whiteboard system cables
l
should be shielded to prevent potential accidents and degraded
video and audio quality.
EN55022/CISPR 22, Class A
l
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Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements v
Chapter 1: About your interactive whiteboard system 1
SMART Board 680iv interactive whiteboard system features 2
Included accessories 4
Optional accessories 5
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 8
Choosing a height 8
Securing the interactive whiteboard system 8
Installing your audio system 9
Routing the cables 10
Installing SMART software 11
Chapter 3: Using your interactive whiteboard system 13
Using your projector 13
Using your interactive whiteboard 25
Chapter 4: Integrating other devices 27
Video format compatibility 27
Connecting peripheral sources and outputs 29
Chapter 5: Maintaining your interactive whiteboard system 31
Maintaining your interactive whiteboard 31
Focusing and adjusting the projector image 31
Replacing the projector lamp 32
Chapter 6: Troubleshooting your interactive whiteboard system 41
Correcting image alignment issues 42
Diagnosing issues using the interactive whiteboard system indicators and controls 42
Resolving network communication issues 47
Resolving audio issues 47
Resolving video issues 48
Resolving image issues 48
Accessing the service menu 53
Locating serial numbers 55
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C O N T E N T S
Transporting your interactive whiteboard system 55
Appendix A: Remotely managing your interactive whiteboard system 57
Web page management 58
Connecting your room control system to the SMART V25 projector 62
Projector programming commands 64
Simple Network Management Protocol (SNMP) 74
Appendix B: Hardware environmental compliance 75
Waste Electrical and Electronic Equipment regulations (WEEE directive) 75
Restriction of Certain Hazardous Substances (RoHS directive) 75
Batteries 75
Packaging 76
China’s Electronic Information Products regulations 76
U.S. Consumer Product Safety Improvement Act 76
Index 77
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Chapter 1
whiteboard system
SMART Board 680iv interactive whiteboard system features 2
SMART Board 600 series interactive whiteboard 2
SMART V25 projector 3
Included accessories 4
Remote control 4
Pens 4
Eraser 4
Optional accessories 5
Your SMART Board 680iv interactive whiteboard system combines the wall-mounted, short-throw
SMART V25 projector with a SMART Board 600 series interactive whiteboard.
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.
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C H A P T E R 1
About your interactive whiteboard system
SMART Board 680iv interactive whiteboard system features
Your SMART Board 680iv interactive whiteboard system
consists of the SMART Board 600 series interactive
whiteboard and the SMART V25 projector system.
When the SMART V25 projector displays an image from
your computer on the touch-sensitive interactive
whiteboard, you can do everything that you can do at
your computer—open and close applications, scroll
through files, meet with others, create new documents or
edit existing ones, visit websites, play video clips and
more—by touching the screen.
When you use SMART software with your SMART
Board 680iv interactive whiteboard system, you can write
or draw over the projected computer image in digital ink, and then save these notes to a .notebook file
or directly into any Ink Aware application.
SMART Board 600 series interactive whiteboard
Your SMART Board 600 series interactive whiteboard includes many features of earlier
SMARTBoard interactive whiteboards, such as a resistive touch screen and a pen tray.
Other features of your interactive whiteboard include the following:
A pen tray that automatically detects when you pick up a pen tray
l
pen or the eraser
Pen tray buttons that activate the on-screen keyboard, right-click,
l
Orientation and Help functions
A durable hard-coated surface optimized for projection and easily
l
cleaned with whiteboard cleaner
A security cable lock feature that enables you to lock your
l
interactive whiteboard to help safeguard it from theft
For more information about your SMARTBoard interactive whiteboard, see the SMARTBoard 600
and D600 Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414).
SMARTBoard 600 series interactive whiteboards are available in two series. The SMARTBoard 600
series is the standard interactive whiteboard. The SMARTBoard D600 series offers dual-user
capabilities, which enable two users to touch or write simultaneously on the interactive whiteboard
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C H A P T E R 1
About your interactive whiteboard system
using SMARTNotebook™ collaborative learning software. In dual-user mode, SMARTNotebook
software switches to full-screen mode and a line divides the screen into two separate workspaces,
each with its own set of tools. The SMART V25 projector is compatible with both standard and dual-
touch SMARTBoard interactive whiteboards.
SMARTBoard D600 series interactive whiteboards have a
unique logo on the lower-right side of the interactive whiteboard
frame to distinguish them from standard SMARTBoard 600series interactive whiteboards.
SMART V25 projector
The SMART V25 projector system includes a
projector for use with SMART Board 600 series
interactive whiteboards and a sturdy support
system for many different environments.
The features of the projector system include the following:
l A wall-mounted projector that uses DLP® technology by TexasInstruments™, providing
BrilliantColor™ performance and Gamma 2.2 correction with SMART Presentation, Bright
Room, Dark Room, sRGB and User modes
l PAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43 video system compatibility
l Composite, S-video and VESA® RGB with additional interface support for Component YPbPr
and Component YCbCr inputs with appropriate adapters (not included)
l QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility
l Native 1024 × 768 resolution
l Remote management via a serial RS-232 interface
l An alert broadcast feature that enables administrators to send notification messages
to network-connected SMART V25 projector systems for immediate on-screen display
l A 3D-ready projector using DLPLink™ technology ensures compatibility with the emerging 3D
content ecosystem
l A self-protection timer for a hot re-strike of the projector lamp
l Protected cable routing to prevent tampering and clutter
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C H A P T E R 1
About your interactive whiteboard system
l A secure mounting and installation system that includes
o
An optional projector lock ring to prevent removal of the projector from the boom
o
A safety tether
o
Templates and instructions for positioning the system in a safe manner
Included accessories
The following accessories are included with your interactive whiteboard system.
Remote control
The remote control enables you to control the system and set up your SMART V25
projector. Use the remote control to access menu options, system information and input
selection options.
Pens
The pens have rubberized grip areas and are colored to match four colors of
digital ink: black, red, green and blue.
You can use dry-erase markers to replace the included pens, as long as
they’re a similar shape, don’t scratch or mark your interactive whiteboard
surface and reflect infrared light. If the substitute doesn’t reflect infrared
light, the pen tray sensors might not detect the presence of the pen.
N N OT E
Some of SMART’s older pens aren’t designed to reflect infrared light and the pen tray sensors might
not detect them reliably.
T TI P
Wrap light-colored tape around a substitute pen to improve the reflection of infrared light and help
with tool detection.
Eraser
The eraser resembles a rectangular chalkboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared light and
doesn’t scratch or mark the interactive whiteboard surface.
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C H A P T E R 1
About your interactive whiteboard system
Optional accessories
You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.
Purchase these items from your authorized SMART reseller (smarttech.com/where) when you order
your interactive whiteboard system or later.
For more information on accessories, go to smarttech.com/accessories.
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Chapter 2
whiteboard system
Choosing a location 8
Choosing a height 8
Securing the interactive whiteboard system 8
Locking the pen tray to your interactive whiteboard 8
Securing the projector to the boom 9
Installing your audio system 9
Routing the cables 10
Installing SMART software 11
Consult the SMART Board 680iv interactive whiteboard system installation document included with
your product for instructions on how to install your product and use the mounting template.
I I MP OR T A NT
Use the instructions included with your SMART V25 projector to install your interactive whiteboard
and projector. The instructions in your SMARTBoard interactive whiteboard box do not include
instructions for installing the SMART V25 projector.
This chapter provides additional considerations and details for installing your interactive whiteboard
system.
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C H A P T E R 2
Installing your interactive whiteboard system
Choosing a location
Choose a location for your interactive whiteboard system that’s far from bright light sources, such as
windows and strong overhead lighting. Bright light sources can cause distracting shadows on your
interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For
best presentation alignment, mount your interactive whiteboard system in a location central to your
audience’s viewing direction. For mobile or adjustable installation options, contact your authorized
SMART reseller (smarttech.com/where).
Choosing a height
SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorized SMART reseller (smarttech.com/where). Using this template
ensures that you can do the following:
l Mount the projector at a safe height for head space clearance, while maintaining enough space
for airflow and installation access above the unit.
l Position the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a position
for your interactive whiteboard.
Securing the interactive whiteboard system
Locking the pen tray to your interactive whiteboard
To learn how to lock the pen tray to your interactive whiteboard, see the SMARTBoard 600 and D600
Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414).
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C H A P T E R 2
Installing your interactive whiteboard system
Securing the projector to the boom
To learn how to secure the SMART V25 projector to the boom, see the included installation
instructions for the SMARTBoard 480iv and 680iv interactive whiteboard system
(smarttech.com/kb/153153).
Installing your audio system
Your SBA-V projection audio system comes with two SBA-V speakers and mounting brackets. Your
audio system also includes a switching power supply and the cabling required to connect your audio
system to your interactive whiteboard and projector.
Before you connect the audio system to the projector, you must install the speaker brackets,
speakers and speaker cable clips. Mount the speakers directly to your interactive whiteboard.
Connect the speakers to the projector connection panel using the dual-channel (left and right) RCA
plug-to-3.5 mm phone connector cable included with the speakers.
To learn how to install your audio system, see the installation instructions for the 20W audio system
for SMARTBoard interactive whiteboards (smarttech.com/kb/158089).
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C H A P T E R 2
Installing your interactive whiteboard system
Routing the cables
When connecting cables from a SMART V25 projector to your interactive whiteboard, make sure that
all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down the
side of the interactive whiteboard.
N N OT E
Don’t connect the power cable to a power outlet until you connect all the cables to the projector.
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C H A P T E R 2
Installing your interactive whiteboard system
Installing SMART software
You must install SMARTsoftware on the computer connected to your interactive whiteboard system
to access all of its features.
Download SMARTsoftware from smarttech.com/software. These pages list the minimum hardware
requirements for each software version. If SMART software is already installed on your computer,
take this opportunity to upgrade your software to ensure compatibility.
I I MP OR T A NT
Don't connect your computer and your interactive whiteboard until you install SMARTsoftware.
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Chapter 3
whiteboard system
Using your projector 13
Using your remote control 13
Focusing the image 22
Adjusting the image 23
SMART V25 projector connection diagram 23
Using your interactive whiteboard 25
This chapter describes the basic operation of your interactive whiteboard system and explains how to
set up your remote control, retrieve system information, access the projector’s image adjustment
options and integrate your interactive whiteboard system with peripheral devices.
Using your projector
This section explains how to use your projector and its included remote control.
Using your remote control
The SMART V25 projector remote control enables you to access on-screen projector menus and
change projector settings.
Installing the remote control battery
Follow this procedure to use the remote control for the first time or to replace the remote control
battery.
W W A RN I N G
l Reduce the risk associated with a leaking battery in the projector’s remote control by
following these practices:
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C H A P T E R 3
Using your interactive whiteboard system
o
Use only the specified type of coin-cell battery.
o
Orient the battery’s positive (+) and negative (–) terminals according to the markings
on the remote control.
o
Remove the battery when the remote control is unused for an extended period.
o
Do not heat, disassemble, short or recharge the battery, or expose it to fire or high
temperatures.
o
Avoid eye and skin contact with the battery if it has a leak.
l Dispose of the exhausted battery and product components in accordance with applicable
regulations.
g To access or replace the remote control battery
1. Hold down the side release on the leftside of the battery holder and pull the battery holder
completely out of the remote control.
2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell battery.
I I MP OR T A NT
Align the positive (+) and negative (–) signs on the battery terminals with the correct signs on
the battery holder.
3. Insert the battery holder into the remote control.
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C H A P T E R 3
Using your interactive whiteboard system
Using the remote control buttons
The projector remote control enables you to access on-screen menus and change projector settings.
Use the Power button on the remote control to put the projector into Standby mode or turn it on.
You can also use the Input button on the remote control to switch sources on the projector.
Number Function Description
1 Input Select an input source
2 Menu Show the projector menus
3 (Left), (Right),
Change the menu selections and adjustments
(Up) and (Down) arrows
4 Hide Freeze, hide or display the image
Press once to freeze the image.
l
For example, you can display a question on
the screen while you check your e-mail.
Press again to hide the image, that is, to
l
display a black screen.
Press again to return to the live image.
l
5 Mode Select a display mode
6 Mute Control mute settings from your audio output
device (not included)
7 (Power) Put the projector into Standby mode or turn it on
8 (Enter) Accept the selected mode or option
9 (Volume Up) Increase the volume
10 (Volume Down) Decrease the volume
Adjusting projector settings
The remote control’s Menu button enables you to access the on-screen display to adjust the projector
settings.
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C H A P T E R 3
Using your interactive whiteboard system
I I MP OR T A NT
Keep your remote control in a safe place because you are unable to access projector menu options
using any other means.
Setting Use Notes
Image Adjustment menu
Display Mode Indicates the projector’s display output
(SMART Presentation, Bright
Room, Dark Room, sRGB and
User).
Brightness Adjusts projector brightness from 0 to
100.
Contrast Adjusts the difference between the
lightest and darkest parts
of the image from 0 to 100.
Frequency Adjusts the display data frequency of
the projected image from -5 to 5 to
match the frequency of your
computer’s graphics card.
Tracking Synchronizes your projector’s display
timing with your computer’s graphics
card from 0 to 63.
H-position Moves the projected image’s horizontal
position left or right from 0 to 100.
V-position Moves the projected image’s vertical
position up or down from -5 to 5.
Saturation Adjusts the projected image’s color
saturation from 0 to 100.
Sharpness Adjusts the projected image’s
sharpness from 0 to 31.
Tint Adjusts the image color balance of red
and green from 0 to 100.
The default is SMART Presentation.
The default is 50.
The default is 50.
The default is 0.
This setting applies to VGA inputs only.
This setting applies to VGA inputs only.
Don’t adjust this setting unless you’re
advised to by SMART Techincal
Support
(smarttech.com/contactsupport).
You can apply this setting only after
you make all boom adjustments.
This setting applies to VGA inputs only.
Don’t adjust this setting unless you’re
advised to by SMART Techincal
Support
(smarttech.com/contactsupport).
You can apply this setting only after
you make all boom adjustments.
This setting applies to VGA inputs only.
This setting applies to S-video and
composite video inputs only.
This setting applies to S-video and
composite video inputs only.
This setting applies to S-video and
composite video inputs only.
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C H A P T E R 3
Using your interactive whiteboard system
Setting Use Notes
White Peaking Adjusts the image color brightness
from 0 to 10 while providing more
vibrant white shades.
A value closer to 0 creates a natural
image and a value closer to 10
enhances brightness.
Degamma Adjusts the color performance of the
display from 0 to 3.
Color Adjusts the Red, Green, Blue, Cyan,
Magenta and Yellow colors on the
projector from 0 to 100 to provide
Each color has a default value of 100.
Adjustments to the color settings
register under the User mode.
custom color and luminance output.
Audio menu
Volume Increases and decreases the
The default is 20.
projector’s volume from 0 to 40.
Mute Mutes the projector’s audio output. If you mute the projector’s audio output
and then increase or decrease the
volume, the volume is restored
automatically. You can prevent this
from happening by disabling the volume
control.
Disable Volume
Control
Disables the projector’s volume
control.
Closed Captioning Turns closed captioning on or off.
Closed Captioning
Language
Sets the closed captioning language to
CC1 or CC2.
Typically, CC1 displays American
English subtitles, while CC2 displays
other regional languages, such as
French or Spanish, depending on
television channel or media setup.
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Setting Use Notes
Default menu
3D On/Off Turns the 3D feature on or off. The default is off.
3D Format Displays the current 3D format
(Interleaved or Under-over).
Interleaved breaks down the image
frame for each eye, alternately
displaying a line of visual information
from each frame.
Under-over concurrently displays
horizontally stretched image frames for
each eye, one above the other.
3D Invert
Left-Right
Selects the 3D Invert setting (L-R or R-
L).
L-R displays visual data for the left eye
first.
R-L displays visual data for the right
eye first.
Auto Signal Detect Enables or disables signal searching of
input connectors.
Select On to have the projector
continuously switch inputs until it finds
an active video source.
Select Off to maintain signal detection
in one input.
Lamp Reminder Turns the lamp replacement reminder
on or off.
Lamp Mode Adjusts lamp brightness to Standard
or Economy.
This reminder appears 100 hours before
the recommended lamp replacement.
Standard displays a high-quality, bright
image.
Economy increases the lamp life by
decreasing the brightness of the image.
Auto Power Off
(minutes)
Sets the length of the auto power-off
countdown timer between 1 and 240
minutes.
The default is 120 minutes.
The timer begins to count down when
the projector no longer receives a video
signal. The timer finishes when the
projector enters Standby mode.
Select 0 to turn off the timer.
Zoom Adjusts the zoom to the center of the
image in or out from 0 to 30.
The default is 0.
This setting affects image adjustments
done mechanically to the boom.
Projector ID Displays the projector’s unique ID
number (from 0 to 99) within your
organization’s network.
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Setting Use Notes
Aspect Ratio Adjusts the image output to Fill
Screen, Match Input or 16:9.
Fill Screen produces an image that
fills the entire screen with stretching
and scaling.
Match Input matches the projector’s
aspect ratio to the input’s aspect ratio.
As a result, black bands could appear
along the top and bottom edges of the
screen horizontally (letterbox format) or
along the left and right edges of the
screen vertically (pillarbox format).
16:9 changes the output to 16:9 by
letterboxing the image, which is
recommended for use with HDTV and
DVD/Blu-ray™ discs enhanced for
wide-screen television.
See Video format compatibility on page
27 for descriptions of each mode.
Startup Screen Selects the type of startup screen
(SMART, Capture User Startup
Screen or Preview Startup Screen).
This screen displays when the
projector lamp is starting and an image
isn’t displayed.
SMART displays the default SMART
logo on a blue background.
Capture User Startup Screen closes
the on-screen display menu and
captures the entire projected interactive
whiteboard image. The captured image
is displayed the next time that the onscreen display opens. (The capture can
take up to one minute, depending on
the complexity of the background
graphic.)
Preview Startup Screen enables you
to preview the default or captured
startup screen.
On/Off Resets projector settings to their
default values.
If you select On, all projector settings
reset to their defaults, reversing any
menu changes you made. This action
is irreversible.
Don’t adjust this setting unless you
want to reset all of the applied settings,
or unless you’re advised to by
SMARTTechnical Support
(smarttech.com/contactsupport).
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Setting Use Notes
Network menu
Network Activates the network features.
Status Displays the current network status
(Connected, Disconnected or Off).
DHCP Displays the status of the network’s
Dynamic Host Condition Protocol
(DHCP) as On or Off.
On automatically assigns the DHCP
server’s IP address to the projector.
Off enables an administrator to assign
an IP address manually.
Password
Reminder
E-mails the network password to the email recipient.
See Web page management on page
58 to set up a destination e-mail
address.
IP Address Displays the projector’s IP address in
values between 0.0.0.0 and
255.255.255.255.
Sub Mask Displays the projector’s subnet mask
number in values between 0.0.0.0 and
255.255.255.255.
Gateway Displays the projector’s network
gateway in values between 0.0.0.0 and
255.255.255.255.
DNS Displays the projector’s domain name
server IP address in values between
0.0.0.0 and 255.255.255.255.
MAC Address Displays the projector’s MAC address
in xx-xx-xx-xx-xx-xx format.
Group Name Displays the projector’s workgroup
name as set by an administrator
(maximum 12 characters).
Projector Name Displays the projector’s name as set
by an administrator (maximum 12
characters).
Location Displays the projector’s location as set
by an administrator (maximum 16
characters).
Contact Displays the contact name or number
for projector support as set by an
administrator (maximum 16
characters).
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Setting Use Notes
Language menu
Language Selects language preference. Projector menu support is available in
English (default), Chinese (Simplified),
Chinese (Traditional), Czech, Danish,
Dutch, Finnish, French, German,
Greek, Italian, Japanese, Korean,
Norwegian, Polish, Portuguese
(Brazil), Portuguese (Portugal),
Russian, Spanish and Swedish.
Information menu
Lamp Hours Displays the current number of lamp
usage hours from 0 to 4000 hours from
when it was last reset.
Always reset Lamp Hours after you
replace a lamp, because lamp service
reminders are based on the current
hours of use. See Resetting the lamp
timer on page 39 for details on the lamp
hours reset procedure.
Input Displays the current input source
(VGA1, Composite or S-Video).
Resolution Displays the projector’s current display
resolution.
Firmware Version Displays the projector’s firmware
version in x.x.x.x format.
MPU Version Displays the projector
microprocessor’s firmware version in
x.x.x.x format.
Network Version Displays the projector’s network card
firmware version in x.x.x.x format.
Model Number Displays the projector’s model number.
Serial Number Displays the projector’s serial number.
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Focusing the image
To focus the projected image, adjust the focus ring on the projector lens.
g To focus the image
Rotate the focus ring right or left until the image is in focus.
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Adjusting the image
Refer to these notes when adjusting the projected image as described in the included installation
instructions for the SMARTBoard 480iv and 680iv interactive whiteboard system
(smarttech.com/kb/153153).
l Project a computer image set to the proper resolution while adjusting the image. If you don’t
have a computer, use the projector’s default background so that you can see the full projected
image clearly. If possible, use a pure white screen to allow for easier alignment.
l Use the mechanical adjustments described in the installation document to make image
adjustments instead of the projector’s on-screen menu options.
l Make sure the top of the projected image aligns with the top of the interactive whiteboard.
l Make sure the projector boom is centered on the mounting bracket. You can access the
mounting bracket by removing the mounting bracket cover.
l Don’t loosen the knob and locking screw too much or the projector won’t hold the adjustments.
l As you tilt the projector up or lower its mounting boom to raise the image, the entire projected
image increases or decreases in size, especially at the bottom of the projected image.
l When adjusting keystone (tilt), ensure that the top and bottom edges of the image are
horizontal before you position the left and right edges of the image relative to your interactive
whiteboard.
l When you move the projector forward or backward on the boom to make the image larger or
smaller, you might need to tilt or turn the projector slightly to keep the image square.
l To fine-tune the image, you might need to repeat all steps described in the installation
document in smaller increments.
SMART V25 projector connection diagram
You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,
VCRs, document cameras, digital cameras, high-definition sources and audio output.
N N OT E
You might need to purchase third-party adapters to connect certain peripheral devices.
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No. Connector Connect to:
1 Power Power supply
2 DB9 RS-232F Room control (not included)
3 DB15F RGB video input (VGA) Computer (not included)
4 3.5 mm phone jack audio input Computer (not included)
5 3.5 mm phone jack audio output
6 RCA composite video input
Video source (not included)
(and left and right RCA audio input)
7 4-pin mini-DIN S-video input
S-video source (optional)
(and left and right RCA audio input)
8 RJ45 Network (for web page management and
SNMP access)
N N OT ES
l To connect your SMART Board 600 series interactive whiteboard, see the SMARTBoard
600 and D600 Series Interactive Whiteboard Installation and User’s Guide
(smarttech.com/kb/001414).
l To connect accessories to your SMARTBoard interactive whiteboard, refer to the
documents included with the accessories and consult the SMARTSupport website
(smarttech.com/support) for additional information.
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Using your interactive whiteboard
Refer to the SMARTBoard 600 and D600 series Interactive Whiteboard Installation and User’s Guide
(smarttech.com/kb/001414) for more information on using your interactive whiteboard.
When you connect your SMARTBoard interactive whiteboard system to a computer with SMART
software, you can access the full capabilities of your interactive whiteboard.
For more information on this software, press the Help button on your interactive whiteboard pen tray.
For additional resources, go to smarttech.com, click the flag icon to the right of the SMART logo, and
then select your country and language. In the Support section of this website, you’ll find up-to-date,
product-specific information, including setup instructions and specifications. The
SMARTLearningSpace (learningspace.smarttech.com) also has free learning resources, hands-on
lessons and information on how to get more training.
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Chapter 4
Video format compatibility 27
Native video format 27
Video format compatibility 28
HD and SD signal format compatibility 29
Video system signal compatibility 29
Connecting peripheral sources and outputs 29
This chapter provides information on integrating your SMART Board 680iv interactive whiteboard
system with peripheral devices.
Video format compatibility
SMART V25 projectors have a native video format and various video format compatibility modes.
You can change image appearances for certain formats and compatibilities.
Native video format
The following table lists the native VESA RGB video formats for the projector.
Projector Resolution Mode Aspect ratio Refresh rate
(Hz)
SMART V25 1024 × 768 XGA 4:3 60 48
27
Horizontal
frequency
(kHz)
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Video format compatibility
The following table lists the projector’s compatible VESA RGB video formats by resolution, which
you can adjust by using the aspect ratio commands described in Default menu on page 18.
Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input”
appearance
720 × 400 720×400_85 1.8:1 85 Letterbox
640 × 480 VGA 60 4:3 60 Full screen
640 × 480 VGA 72 4:3 73 Full screen
640 × 480 VGA 75 4:3 75 Full screen
640 × 480 VGA 85 4:3 85 Full screen
800 × 600 SVGA 56 4:3 56 Full screen
800 × 600 SVGA 60 4:3 60 Full screen
800 × 600 SVGA 72 4:3 72 Full screen
800 × 600 SVGA 75 4:3 75 Full screen
800 × 600 SVGA 85 4:3 85 Full screen
832 × 624 MAC 16" 4:3 75 Full screen
1024 × 768 XGA 60 4:3 60 Full screen
1024 × 768 XGA 70 4:3 70 Full screen
1024 × 768 XGA 75 4:3 75 Full screen
1024 × 768 XGA 85 4:3 85 Full screen
1024 × 768 MAC 19" 4:3 75 Full screen
1152 × 864 SXGA1 75 4:3 75 Full screen
1280 × 768 SXGA1 75 1.67:1 60 Letterbox
1280 × 800 WXGA 16:10 60 Letterbox
1280 × 800 WXGA 16:10 58 Letterbox
1280 × 960 Quad VGA 60 4:3 60 Full screen
1280 × 960 Quad VGA 85 4:3 85 Full screen
1280 × 1024 SXGA3 60 5:4 60 Letterbox
1280 × 1024 SXGA3 75 5:4 75 Letterbox
1280 × 1024 SXGA3 85 5:4 85 Letterbox
1400 × 1050 SXGA+ 4:3 60 Full screen
1600 × 1200 UXGA 4:3 60 Full screen
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HD and SD signal format compatibility
The following table lists the projector’s high definition and standard definition format signal
compatibility, which you can adjust by using the aspect ratio commands described in Default menu
on page 18.
Signal format Aspect ratio Horizontal
frequency (kHz)
480i (DVD player)
(640 × 480)
567i (DVD player)
(720 × 576)
720p 16:9 44.96 59.94 Letterbox
720p 16:9 35 50 Letterbox
1080i 16:9 33.7 59.94 Letterbox
1080i 16:9 28.1 50 Letterbox
4:3 15.73 59.94 Full screen
5:4 15.63 50 Letterbox
Vertical
frequency (Hz)
“Match Input”
appearance
Video system signal compatibility
The following table lists the projector’s video system signal compatibility, particularly for signals
delivered over S-Video and Composite video connectors, which you can adjust by using the aspect
ratio commands described in Default menu on page 18.
N N OT E
The 16:9 command delivers all video modes with black bands along the top and bottom edges of
the screen. The Match Input command could deliver video modes with blank bands along the top
and bottom edges of the screen, depending on the input resolution.
Video mode Aspect ratio Horizontal frequency
(kHz)
NTSC 4:3 15.73 29.96
PAL 4:3 15.62 25
SECAM 4:3 15.62 25
Vertical frequency
(Hz)
Connecting peripheral sources and outputs
Follow these instructions if you have a peripheral device to connect to your interactive whiteboard
system for a short time, such as a DVD/Blu-ray player.
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Input
button
C H A P T E R 4
Integrating other devices
N N OT E
Measure the distance between the projector and the peripheral device you want to connect. Make
sure each cable is long enough, has plenty of slack and can be placed safely in your room without
presenting a trip hazard.
g To connect a peripheral source or output to your projector
1. Connect your peripheral device’s input cables to the projector.
2. Switch input sources to the peripheral device by pressing the Input button on the remote
control.
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Chapter 5
whiteboard system
Maintaining your interactive whiteboard 31
Focusing and adjusting the projector image 31
Replacing the projector lamp 32
Removing and replacing the projector lamp module 32
Resetting the lamp timer 39
This chapter includes methods for properly cleaning and preventing damage to your SMART Board
680iv interactive whiteboard system.
Maintaining your interactive whiteboard
For information on maintaining your interactive whiteboard, see the SMARTBoard 600 and D600
Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414).
Focusing and adjusting the projector image
For information on focusing and adjusting the projector image, see Focusing the image on page 22
and Adjusting the image on page 23.
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Replacing the projector lamp
This section provides detailed instructions for replacing the projector lamp.
Removing and replacing the projector lamp module
If the lamp fails, or if a replacement message appears on the SMART V25 projector screen, have a
qualified person replace the projector lamp module.
W W A RN I N G
l Read the warnings, cautions and important information at the beginning of this document
before attempting this procedure.
l Disconnect the power cable from the wall outlet before performing the following procedure.
l Two people are required to remove the projector from the boom and then replace it after
replacing the projector lamp module.
N N OT E
Make sure that you have a replacement projector lamp ready before accessing the service panel.
You need a Phillips No. 2 screwdriver and an M3 hex wrench to perform the following procedure.
g To remove the projector from the boom
1. Press the Power button twice on the remote control to put the system into Standby mode.
2. Wait at least 30 minutes for the projector to cool down completely, and then disconnect the
power cable from the power outlet.
3. Disconnect all cables from the projector.
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4. Using the screwdriver, loosen the screw from the boom end cap, and then remove and set
aside the boom end cap and screw.
5. Loosen the locking screw and the knob on the projector mounting plate.
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6. Slide the projector mounting plate and projector off of the boom.
N N OT E
Take care when sliding the projector mounting plate over the cables.
7. Fold the clamp.
Alternatively, use the M3 hex wrench to remove the three screws connecting the projector
mounting plate to the projector, and then set aside the projector mounting plate and screws.
8. Turn over the projector so that the outer lamp cover is visible.
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g To remove and replace the projector lamp module
1. Using the screwdriver, remove the two screws from the lamp cover.
2. Remove the lamp cover, and then set it and the two screws aside in a safe place.
3. Remove the lamp protection film, and then set it in a safe place.
4. Using the screwdriver, loosen the screw on the lamp module.
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5. Pull up on the lamp module’s handle, and then remove the lamp.
6. Put the old lamp module in a secure container and handle it gently until you recycle or dispose
of it.
I I MP OR T A NT
Recycle or dispose of the lamp module according to your local waste authority.
7. Remove the replacement lamp module from its packaging.
C C A U T I ON
Do not touch any part of the lamp module except the housing.
8. Lower the replacement lamp module into the slot, aligning it with the holes in the slot.
9. Using the screwdriver, tighten the screw on the lamp module.
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10. Place the lamp protection film over the slot.
11. Replace the outer lamp cover, and then replace the screws holding the cover to the projector.
g To place the projector on the boom
1. Turn over the projector.
2. If required, replace the projector mounting plate on the projector.
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3. Slide the projector mounting plate and projector onto the boom.
N N OT E
Take care when sliding the projector mounting plate over the cables.
4. Tighten the knob and the locking screw.
5. Replace the boom end cap.
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6. Connect the cables to the projector.
7. Connect the power cable to a power outlet.
8. Press the Power button once on the remote control to confirm that the projector is operating
and that the lamp module is correctly installed, and then wait for the projector to turn on
completely.
9. Wait five minutes for the projector to warm up.
N N OT E
You might need to adjust the projected image after you perform the previous procedures. For
more information, see the included installation instructions for the SMARTBoard 480iv and
680iv interactive whiteboard system (smarttech.com/kb/153153) and Adjusting the image on
page 23.
Resetting the lamp timer
After you replace the lamp, you need to access the projector service menu and reset the lamp hour
counter. To prevent accidental errors, only a system administrator should perform this procedure.
N N OT E
Always reset the Lamp Hours after you replace the lamp, because lamp service reminders are
based on the current hours of use.
g To reset the lamp timer
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
C C A U T I ON
Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and may invalidate your
warranty.
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2. Scroll down to the Lamp Hour Reset field, and then press OK.
Both Lamp Hour values (Standard and Economy) are reset to zero.
C C A U T I ON
Do not use the Lamp Hour Reset feature unless you have just replaced the lamp. Resetting
the lamp hour counter on an old lamp can damage your projector as a result of lamp failure.
N N OT E
You’re unable to reset the Display Hour value because it’s the running total of hours the
projector has been in use.
3. Press the Menu button on the remote control.
The SMART V25 Settings menu appears.
Select to confirm that Lamp Hour is reset to zero.
4.
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Chapter 6
whiteboard system
Correcting image alignment issues 42
Diagnosing issues using the interactive whiteboard system indicators and controls 42
Interactive whiteboard indicators and controls 42
Projector lights and status 43
Projector error states 44
Your projector doesn’t respond to commands 44
The “Projector Overheated” message appears 44
The “Fan Failure” message appears 45
The “Color Wheel Failure” message appears 45
The “Lamp Failure” message appears 46
The projector Power light isn’t lit 46
Resolving network communication issues 47
Resolving audio issues 47
Resolving video issues 48
Resolving image issues 48
Loss of signal 48
No projected image 49
Partial, scrolling or incorrectly displayed image 49
The image from your connected laptop computer isn’t projected 50
Unstable or flickering image 50
Your image has a vertical flickering bar 51
Unaligned projected image 52
Accessing the service menu 53
Retrieving your password 54
Resetting the projector 54
Locating serial numbers 55
Transporting your interactive whiteboard system 55
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C H A P T E R 6
Troubleshooting your interactive whiteboard system
This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, contact your authorized SMART reseller
(smarttech.com/where) or consult the SMARTSupport website (smarttech.com/support).
Correcting image alignment issues
Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment errors
can occur when you mount your interactive whiteboard system on an uneven surface or a wall that
has obstructions, or if you swivel the projector too far from the vertical center of your interactive
whiteboard.
Use the included installation instructions for the SMARTBoard 480iv and 680iv interactive
whiteboard system (smarttech.com/kb/153153) to eliminate most image alignment issues.
Diagnosing issues using the interactive
whiteboard system indicators and controls
This section documents the indicators and controls of the interactive whiteboard system
components.
Interactive whiteboard indicators and controls
Your SMART Board 600 series interactive whiteboard includes the following indicators and controls:
l A Ready light
l Pen tray buttons, indicator lights and sensors
l The controller module’s reset button
For more information about these indicators and controls and to resolve common issues, see the
SMARTBoard 600 and D600 Series Interactive Whiteboard Installation and User’s Guide
(smarttech.com/kb/001414).
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Projector lights and status
Two indicator lights (Power and Service) are located on the bottom of the SMART V25 projector.
Specific light sequences convey information about the state of the projector, including errors.
I I MP OR T A NT
After you resolve the projector’s issue, disconnect and then connect the projector power cable to
clear the indicator light sequence, and then reset the projector’s status (see Resetting the projector
on page 54).
Power light Service light Message
Solid red Off The projector is off but still receiving power (Standby
mode). Press the Power button on the remote control to
turn it on.
Flashing green Off The projector is in the powering (startup) state. Wait for the
projector to finish turning on.
Solid green Off The projector is in the operating (on) state. Press the Power
button on the remote control twice to turn it off.
Flashing red Off The projector is in the cooling state. Wait for it to finish
cooling.
Off Flashing red The projector is overheating. It could shut down
automatically.
See The “Projector Overheated” message appears on the
next page to troubleshoot the projector.
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Power light Service light Message
Off Solid red The projector has a fan issue. It could shut down
automatically.
See The “Fan Failure” message appears on the next page to
troubleshoot the projector.
Off Solid red The projector has a color wheel issue.
See The “Color Wheel Failure” message appears on the
next page to troubleshoot the projector.
Solid red Flashing red The projector has a lamp issue.
See The “Lamp Failure” message appears on page 46 to
troubleshoot the projector.
Off Off The projector isn’t receiving power.
See The projector Power light isn’t lit on page 46 to
troubleshoot the projector.
Projector error states
System administrators can solve or troubleshoot the following projector error states on their own prior
to contacting SMARTTechnical Support. Performing initial troubleshooting on your projector will
reduce the time of a support call.
Your projector doesn’t respond to commands
If your projector doesn’t respond to commands or if it starts to display code after you enter a
command, perform the following procedure.
g To restart an unresponsive projector
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
3. Connect the power cable, and then turn on the projector.
The “Projector Overheated” message appears
If the “Projector Overheated” message appears and the projector enters Standby mode during use,
one of the following issues is occurring:
l The projector is overheating internally because of blocked air vents.
l The temperature outside the projector is too high.
g To resolve the “Projector Overheated” error
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. If your room is hot, lower the temperature if possible.
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3. Ensure that nothing is blocking the projector’s air intake and exhaust.
4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
5. Connect the power cable, and then turn on the projector.
6. If the previous steps don’t resolve the issue, disconnect the power cable, and then contact your
authorized SMART reseller (smarttech.com/where).
The “Fan Failure” message appears
If the “Fan Failure” message appears and the projector enters Standby mode during use, one or both
of the following issues is occurring:
l The projector is overheating internally.
l One of the fans has failed.
g To resolve the “Fan Failure” error
1. Follow steps 1 to 5 of To resolve the “Projector Overheated” error on the previous page.
2. If the lamp doesn’t illuminate, put the projector into Standby mode and wait 30 minutes for it to
cool down.
3. Disconnect the power cable, and then contact your authorized SMART reseller
(smarttech.com/where).
The “Color Wheel Failure” message appears
If the “Color Wheel Failure” message appears and the projector enters Standby mode during use, the
projector has a color wheel issue.
g To resolve the “Color Wheel Failure” error
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
3. Connect the power cable, and then turn on the projector.
4. If the previous steps don’t resolve the issue, disconnect the power cable, and then contact your
authorized SMART reseller (smarttech.com/where).
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The “Lamp Failure” message appears
If the lamp turns off during use or doesn’t turn on, one of the following issues is occurring:
l The lamp is overheating, likely due to blocked air vents.
l The lamp has reached the end of its life.
l The projector has an internal problem.
g To resolve the “Lamp Failure” error
1. Follow steps 1 to 5 of To resolve the “Projector Overheated” error on page 44.
2. If the lamp doesn’t illuminate, put the projector into Standby mode and wait 30 minutes for it to
cool down.
3. Disconnect the power cable.
4. Replace your lamp as described in Removing and replacing the projector lamp module on page
32.
5. If the projector still doesn’t turn on or if it continues to display the lamp error message,
disconnect the power cable, and then contact your authorized SMART reseller
(smarttech.com/where).
The projector Power light isn’t lit
If the projector Power light isn’t lit, one of the following issues is occurring:
l There was a power outage or a power surge.
l A circuit breaker or a safety switch was tripped.
l The projector isn’t connected to the power source.
l The projector has an internal problem.
g To resolve the unlit projector Power light issue
1. Check the power source, and then make sure that all cables are connected.
2. Confirm that the projector is connected to an active power outlet.
3. Make sure the pins on the connectors aren’t broken or bent.
4. Make sure the Hide Display feature on the remote is disabled. See Using the remote control
buttons on page 15.
5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your
authorized SMART reseller (smarttech.com/where).
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Resolving network communication issues
If you don’t have network access, perform the following procedure to troubleshoot your system.
g To resolve network communication issues
1. Ensure that your network cable is properly connected to the RJ45 connection on the projector’s
connection panel.
2. To activate the LAN, use the “network=on” RS-232 command (see Projector programming
commands on page 64) or the “Network” projector menu option (see Network menu on page
20). The network function on the projector doesn’t work until you send one of these commands.
3. Press the Menu button, and then select the Network Settings menu to check the IP address.
See Network menu on page 20 for a description of the IP address field. Enter this IP address
into your browser or SNMP agent.
4. If you still don’t have network access, contact your network administrator. If your administrator
is unable to resolve the issue, contact your authorized SMART reseller
(smarttech.com/where).
Resolving audio issues
You can connect an audio system to the audio output connector in the projector’s connection panel. If
no sound is coming from your audio system, perform the following procedure.
g To resolve audio issues
1. Ensure that the speakers’ or audio system’s cables are properly connected to the audio output
plug on the projector’s connection panel.
2. Press the Mute button on the projector’s remote control, and if Audio Mute is on, turn it off.
3. Ensure that your speaker or audio system is on and that volume is enabled.
4. Check that your source input, such as your computer or video device, isn’t malfunctioning, that
its audio output is on and that its volume isn’t set to the lowest position.
5. If the previous steps don’t resolve the issue, contact your authorized SMART reseller
(smarttech.com/where).
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Resolving video issues
If your projector has a frozen image, perform the following procedure.
g To resolve a frozen image
1. Ensure that the Hide Display feature is off.
2. Press the Hide button on the projector’s remote control to hide or show the display.
3. Ensure that your source device, such as your DVD player or computer, isn’t malfunctioning.
4. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
5. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
6. Connect the power cable, and then turn on the projector.
7. If the previous steps don’t resolve the issue, contact your authorized SMART reseller
(smarttech.com/where).
Resolving image issues
Computers, peripherals, source inputs and their connection cables might not be correctly set up to
transmit their signals to your SMARTBoard interactive whiteboard system. Refer to Video format
compatibility on page 27 and the following section to help resolve these issues.
Loss of signal
If a visual source signal is lost or if the signal is
being switched to a different device or input, the
projector doesn’t show a source signal and instead
displays the SMART logo on a blue screen.
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g To resolve signal loss issues
1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a
longer synchronization period.
2. If the image doesn’t synchronize, check your cable connections to the projector.
3. Ensure that the image signal is compatible with the projector (see Video format compatibility on
page 27).
4. If your projector still doesn’t show a source signal, contact your authorized SMART reseller
(smarttech.com/where).
No projected image
If the projector displays no image at all, and the interactive whiteboard and projector power lights
aren’t on, perform the following procedure.
g To resolve projected image issues
1. Ensure that the power cable is connected to the power outlet.
2. Ensure that your cables are correctly and securely connected as described in the included
installation instructions for the SMARTBoard 480iv and 680iv interactive whiteboard system
(smarttech.com/kb/153153).
3. Check the power cable and VGA connector pins to make sure they aren’t bent or broken.
4. Ensure that the projector lamp is installed securely.
5. Confirm that your projector is turned on and that the projector status lights are illuminated. If the
status lights display unusual behavior, see Projector lights and status on page 43 to
troubleshoot your system.
Partial, scrolling or incorrectly displayed image
N N OT ES
l The following procedure applies to Windows® XP operating systems on desktop computers
only.
l This procedure may vary depending on your version of Windows operating system and your
system preferences.
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g To resolve a partial, scrolling or incorrectly displayed image
1. Select Start > Control Panel.
2. Double-click Display.
The Display Properties window appears.
3. Click the Settings tab.
4. Verify that your display resolution setting is lower than or equal to 1024 × 768.
5. If the projector still doesn't display the entire image, perform the following procedure to change
the monitor display.
g To change the monitordisplay
1. Select Start > Control Panel.
2. Double-click Display.
The Display Properties window appears.
3. Click the Settings tab.
4. Click Advanced Properties.
5. On the Monitor tab, click Change.
6. Click Show all devices, and then select Standard monitor types from the list.
7. In the Models list, select the resolution you need.
8. Verify that the resolution setting of the monitor display is lower than or equal to 1024 × 768.
The image from your connected laptop computer isn’t projected
Laptop computer settings can interfere with projector operations.
Some laptop computers deactivate their screens when you connect a secondary display device.
Refer to your computer’s manual for details on reactivating the computer's display screen.
Unstable or flickering image
If the projector’s image is unstable or flickering, you could have different tracking settings on your
input source.
I I MP OR T A NT
Write down your setting values before adjusting any of the settings in the following procedure.
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g To resolve your unstable or flickering image
1. Adjust the Tracking setting in the on-screen display. See Image Adjustment menu on page 16.
2. Optionally, reset the projector as described in Resetting the projector on page 54 to adjust the
tracking to its original value.
I I MP OR T A NT
This action resets all values to their defaults.
Your image has a vertical flickering bar
If the projector displays a vertical flickering bar, you could have different frequency settings on your
input source.
I I MP OR T A NT
Write down your setting values before adjusting any of the settings in the following procedure.
g To resolve the vertical flickering bar issue
1. Adjust the Frequency setting in the on-screen display. See Image Adjustment menu on page
16.
2. Check the display mode of your computer’s graphics card. Make sure it matches one of the
projector’s compatible signal formats (see Video format compatibility on page 27). Refer to your
computer’s manual for more information.
3. Configure the display mode of your computer’s graphics card to make it compatible with the
projector. Refer to your computer’s manual for more information.
4. Optionally, reset the projector as described in Resetting the projector on page 54 to adjust your
frequency to its original value.
I I MP OR T A NT
This action resets all values to their defaults.
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Unaligned projected image
The SMART V25 projector image can slip if the projector is moved often or installed in a location
prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the image
from becoming misaligned:
l Make sure that the installation wall is plumb and square and doesn’t move or vibrate
excessively.
l Make sure that there are no obstructions behind the projector’s wall-mounting bracket, and that
the bracket is firmly secured to the wall according to the installation instructions.
l Make sure that the knob and locking screw are tight.
l Confirm that all cables are held in place with the appropriate cable clip.
l Adjust the projected image. See the included installation instructions for the SMARTBoard
480iv and 680iv interactive whiteboard system (smarttech.com/kb/153153) and Adjusting the
image on page 23.
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Accessing the service menu
C C A U T I ON
l To prevent tampering or unintentional changes, only system administrators should access
the service menu. Do not share the service menu access code with casual users of your
interactive whiteboard system.
l Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and may invalidate your
warranty.
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Retrieving your password
If you forget the projector’s password, you can retrieve it by accessing the projector service menu
directly from the projector or from the password settings menu on your projector’s web page (see
Password settings on page 61).
g To retrieve your password from the service menu
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
2. Scroll to Password Get, and then press Enter on the remote control.
The password appears on the screen.
3. Write down the password.
4. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.
Resetting the projector
At some point during troubleshooting, you might need to reset all projector settings.
I I MP OR T A NT
This action is irreversible.
g To reset all projector settings
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
2. Scroll to Factory Reset, and then press Enter on the remote control.
3. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.
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Locating serial numbers
Before contacting SMARTTechnical Support, make note of your interactive whiteboard and projector
serial numbers.
For the location of the SMART Board 600 series interactive whiteboard serial number, see the
SMARTBoard 600 and D600 series Interactive Whiteboard Installation and User’s Guide
(smarttech.com/kb/001414).
The SMART V25 projector serial number is located on the top of the projector under the projector
mounting plate.
T TI P
You can also access the projector’s serial number through the on-screen menu. For more
information, see Information menu on page 21.
Transporting your interactive whiteboard system
Save your original SMARTBoard interactive whiteboard packaging so that it’s available if you need to
transport your interactive whiteboard system. When required, repack it with all of the original
packaging. This packaging was designed to provide optimal shock and vibration protection. If you no
longer have your original packaging, purchase the same packaging directly from your authorized
SMART reseller (smarttech.com/where).
If you prefer to use your own packaging materials, make sure you adequately protect your unit. Ship
your interactive whiteboard in an upright position to deter shippers from placing heavy objects on it.
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Appendix A
interactive whiteboard system
Web page management 58
Accessing web page management 58
Home 58
Control panel 58
Network settings 60
E-mail alerts 61
Password settings 61
Connecting your room control system to the SMART V25 projector 62
Pin configuration on the projector’s RS-232 connector 62
Serial interface settings 62
Projector programming commands 64
Projector power state controls 64
Command inventory 64
Value-based command methods 64
Absolute values and adjustment values 64
Video source specification values 65
Power state controls 65
Source selection controls 66
General source controls 67
Additional VGA source controls 68
Additional composite video source controls 68
Audio output controls 69
Network controls 70
System controls 71
Simple Network Management Protocol (SNMP) 74
This appendix includes detailed instructions on how to set up your computer or room control system
to remotely manage your SMART Board 680iv interactive whiteboard system settings through an RS-
232 serial interface.
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Web page management
You can access advanced setup features via the projector’s web page. This web page enables you to
manage the projector from a remote location using any computer connected to your intranet.
N N OT E
To access the web page, your browser must support JavaScript™. Most commonly used browsers
like InternetExplorer® and Firefox® support JavaScript.
Accessing web page management
Before you can access the web page, you must connect the network cable to your projector (see the
SMART V25 projector connection diagram on page 23). When you first connect your projector to a
network, you can view the IP address by accessing the projector’s Network Settings menu page (see
Network settings on page 60).
g To use the management web page
1. Start your Internet browser.
2. Type the IP address in the address line field, and then press ENTER.
The SMART V25 Projector Settings window appears.
3. Select the menu options in the left pane to access the settings on each page.
4. Select settings or type them with your computer’s keyboard, and then press Submit or another
action button next to each setting you change.
Home
The Home menu page displays basic projector information and enables you to select the on-screen
display language.
Submenu setting Description
Language Displays language options
Projector Information Displays current projector information
Control panel
This menu enables you to manage the projector audio and video status, alerts and appearances using
an Internet browser.
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Submenu setting Description
Power Turns the projector on or puts it into Standby mode.
Select the Power ON or Power OFF button.
Volume Adjusts the projector’s volume from 0 to 40.
Mute Turns the mute settings on or off. Select On to mute the projector’s
sound and Off to turn off mute.
Volume Control Enables volume control. Select On to enable volume adjustment and
select Off to disable volume adjustment if you prefer to use your audio
system or speaker (not included) controls.
Source Adjusts the input source to VGA1, Composite or S-Video.
Emergency Alert Turns the on-screen alert broadcast message on or off. When
enabled, this message displays over the current projected image.
Alert Message Displays an on-screen emergency notification message (maximum
60 characters).
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Network settings
This menu allows you to enable or disable Dynamic Host Control Protocol (DHCP) and to set the
network-related addresses and names.
Submenu setting Description
DHCP Turns the network’s DHCP on or off.
On automatically assigns the DHCP server’s IP address to the
l
projector.
Off enables you to assign an IP address manually.
l
IP Address Displays the projector’s IP address in values between 0.0.0.0 and
255.255.255.255.
Subnet Mask Displays the projector’s subnet mask number in values between
0.0.0.0 and 255.255.255.255.
Gateway Displays the projector’s default network gateway in values between
0.0.0.0 and 255.255.255.255.
DNS Displays the projector’s IP address for your network’s primary domain
name server in values between 0.0.0.0 and 255.255.255.255.
Group Name Displays the projector’s workgroup name (maximum 12 characters).
Projector Name Displays the projector’s name (maximum 12 characters).
Location Displays the projector’s location (maximum 16 characters).
Contact Displays the contact name or number for projector support (maximum
16 characters).
SNMP Turns the SNMP’s MIB function on or off.
Read-Only Community Sets a password with each SNMP get request that enables access to
thedevice.
N N OT E
The default for Read-Only Community is public.
Read/Write Community Sets a password with each SNMP set request that enables access to
the device.
N N OT E
The default for Read/Write Community is public.
Trap Destination Address Displays the projector’s trap destination address in values between
0.0.0.0 and 255.255.255.255. The trap destination address is the IP
address of the computer assigned to handle unsolicited data
generated by projector trap events, such as power down, power up or
other issues.
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E-mail alerts
This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related
settings.
Submenu setting Description
E-mail Alert Selects Enable to turn on or Disable to turn off the E-mail Alert
function.
To Defines the e-mail address of the e-mail alert recipient.
CC Defines the e-mail address of the e-mail alert “copyto” recipient.
From Defines the e-mail address of the user who sends the e-mail alert.
Subject Displays the e-mail alert subject.
Outgoing SMTP server Defines the Simple Mail Transfer Protocol (SMTP) server.
Username Defines the SMTP server user name.
Password Defines the SMTP server password.
Alert Condition Sends e-mail alerts whenever Lamp Warning, Low Lamp Life,
Temperature Warning and Fan Lock conditions occur. Select the
settings you want, and then press Submit.
N N OT E
The projector sends an alert e-mail (SMART Alert) to your e-mail
address. Press E-mail Alert Test to confirm your e-mail address
by sending a test e-mail (SMART Alert-Test Mail).
Password settings
This menu provides a security function that allows an administrator to manage projector use and
enable the Administrator Password function.
Submenu setting Description
Password Accesses Web Management for the first time when you press the
Enable button and enter a password. When the password function is
enabled, the administrator password is required to access Web
Management. Select Disable to turn the projector on without a
password.
N N OT ES
l The first time you use the password settings, the default password value is four numbers, for
example, 1234.
l The maximum allowable password length is four numbers or letters.
l If you forget the projector password, refer to Accessing the service menu on page 53.
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Connecting your room control system to the SMART V25 projector
By connecting a computer or room control system to the RS-232 serial interface of the SMART V25
projector, you can select video inputs, start up or shut down your interactive whiteboard system and
request information such as projector lamp use, current settings and network addresses.
Pin configuration on the projector’s RS-232 connector
The following table provides the pin configuration on the SMART V25 projector. This pin configuration
follows a three-wire connection so that a straight-through male-to-female RS-232 serial cable
connects to the projector’s serial interface in the following arrangement:
Pin number Projector’s female RS-232 connector
2 Transmit
3 Receive
5 Signal Ground
Serial interface settings
The serial interface of the SMART V25 projector acts as a Data Communications Equipment (DCE)
device and its settings can’t be configured. You must configure your computer’s serial
communication program (such as Microsoft® HyperTerminal) or your room control system’s serial
communication settings with the following values:
Setting Value
Data Rate 19.2 kbps
Data Bits 8
Parity None
Stop Bits 1
Flow Control None
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N N OT ES
l Asynchronous mode is disabled by default in the projector.
l All commands should be in ASCII format. Terminate all commands with a carriage return.
l All responses from the projector are terminated with a command prompt. Wait until you
receive the command prompt indicating that the system is ready for another command before
you continue.
l The room control feature of the projector is always on.
g To configure your computer’s serial interface
1. Turn on your computer, and then start your serial communications program or terminal
emulation program.
2. Connect your computer to the serial connection cable you previously connected to the
projector.
3. Configure your serial interface settings using the values in the table in the previous section, and
then press ENTER.
The > character appears as a command prompt on the line that follows.
N N OT E
If no message or an error message appears, your serial interface configuration isn’t correct.
Repeat step 3.
4. Type commands to configure your settings.
N N OT ES
o
To see a list of available commands, type ? and then press ENTER.
o
If you’re using a terminal emulation program, turn on your program’s local echo setting
to see characters as you type them.
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Projector programming commands
This section documents the projector programming commands.
Projector power state controls
SMART V25 projectors respond to commands only at certain power levels and times.
There are five projector power states:
l Powering (startup)
l On (operating)
l Cooling
l Confirm off
l Idle (Standby mode)
Command inventory
SMART V25 projectors respond to the commands in the tables on the following pages. To see a list of
valid commands in the projector’s current power state, type ? and press ENTER.
N N OT ES
l Send a command only after the projector sends a command prompt.
l Commands aren’t case sensitive. Type commands exactly as they appear in the left column
of the tables, with the proper value or setting in the center column.
l Check your entries carefully before entering your commands.
l Press ENTER after typing each command.
l After the projector executes a command, it generates a response.
l To prevent buffer overrun, don’t send another command until you receive the next command
prompt.
Value-based command methods
Absolute values and adjustment values
You can use the command’s target range to set an absolute value for a command or cause an
adjustment to be made to the current value. To create an adjustment command, add a plus (+) or
minus (-) symbol instead of the equal symbol (=) before the value change you want to enter.
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All absolute values you enter must be within the command target range, and all adjustment values
must equal a number within the command target range.
See the following example for adjusting projector brightness:
>get brightness
brightness=55
>set brightness=65
brightness=65
>set brightness+5
brightness=70
>set brightness-15
brightness=55
Video source specification values
You can use the source input field described in Source selection controls on the next page in a
command to set an absolute value or adjustment value to a source other than the active source. You
can do this while the selected source is inactive, but the source device must be connected, or you
receive an invalid command response.
The operational parameters are VGA1, Composite or S-Video.
The following examples set the brightness of VGA1, regardless of whether it’s the current source:
>set brightness vga1=65
brightness vga1=65
>set brightness vga1-7
brightness vga1=58
Power state controls
These commands put the projector in and out of Standby mode and request the projector’s current
power state. The projector’s power state determines whether certain commands are available at that
time. These settings are available even when the projector is in Standby mode.
Command Response
on powerstate=[field]
off powerstate=[field]
off now powerstate=[field]
get powerstate powerstate=[field]
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The following table describes the power state commands:
Command Description
on Turns on the projector.
off Starts the shutdown process. A dialog box appears with the
message, “Press Power Button to Turn off Projector.” You must send
a second Off command within 10 seconds to put the projector into
Standby mode.
off now Shuts down the projector immediately. You can’t delay or cancel this
command.
get powerstate Indicates the projector’s current power state.
The following table describes the power state fields:
Field Description
Powering The projector is turning on.
On The projector is on.
Cooling The projector is cooling.
Confirm off Confirm off is a non-selectable power state that is returned during
stage one of the two-button Off sequence.
Idle The projector is off but still receiving power (Standby mode).
Source selection controls
These commands switch input sources. The source type determines which commands can be
accepted.
Command Response Available in Standby
mode
get input input=[field] Yes
set input=[field] input=[field] No
The following table describes the source selection commands:
Command Description
get input Returns the projector’s current input.
set input=[field] Returns the input to one of the selectable fields.
The following table describes the source selection response fields:
Field Description
VGA1 Switches source to the VGA 1 input connector.
Composite Switches source to the Composite video connector.
S-Video Switches source to the S-Video input connector.
None A non-selectable value that appears when you enter a “get input”
command while the projector is in Standby mode.
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General source controls
The following source controls apply to all input sources. These controls are unavailable when the
projector is in Standby mode. You can specify custom color values for all inputs.
These commands inform you of the current source settings.
Command Response
get displaymode displaymode=[current display mode setting]
get brightness brightness=[current brightness setting]
get contrast contrast=[current contrast setting]
get whitepeaking whitepeaking=[current whitepeaking setting]
get degamma degamma=[current degamma setting]
get red red=[current red color setting]
get green green=[current green color setting]
get blue blue=[current blue color setting]
get cyan cyan=[current cyan color setting]
get magenta magenta=[current magenta color setting]
get yellow yellow=[current yellow color setting]
get videofreeze videofreeze=[current video freeze setting]
These commands control the appearance of your source. These settings are unavailable when the
projector is in Standby mode or when the source is disconnected. See Value-based command
methods on page 64 for setting absolute and adjustment commands.
Command Command target range Response
set displaymode [target] =SMART Presentation
displaymode=[target]
=Bright Classroom
=Dark Classroom
=sRGB
=User
set brightness [value] =0 to =100 brightness=[value]
set contrast [value] =0 to =100 contrast=[value]
set whitepeaking [value] =0 to =10 whitepeaking=[value]
set degamma [value] =0 to =3 degamma=[value]
set red [value] =0 to =100 red=[value]
set green [value] =0 to =100 green=[value]
set blue [value] =0 to =100 blue=[value]
set cyan [value] =0 to =100 cyan=[value]
set magenta [value] =0 to =100 magenta=[value]
set yellow [value] =0 to =100 yellow=[value]
set videofreeze [target] =on
videofreeze=[target]
=off
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Additional VGA source controls
Your VGA source supports all the general source controls described in General source controls on the
previous page, as well as the commands listed in this section. These settings are unavailable when
the projector is in Standby mode or when the VGA sources are disconnected.
N N OT E
Some of these commands are invalid with composite video sources.
These commands inform you of the current VGA source settings.
Command Response
get frequency frequency=[current frequency setting]
get tracking tracking=[current tracking setting]
get saturation saturation=[current saturation setting]
get tint tint=[current tint setting]
get sharpness sharpness=[current sharpness setting]
These commands control the appearance of your VGA source. These settings are unavailable when
the projector is in Standby mode or when the VGA source is disconnected. See Value-based
command methods on page 64 for setting absolute and adjustment commands.
Command Command target range Response
set frequency [value] =-5 to =5 frequency=[value]
set tracking [value] =0 to =63 tracking=[value]
set saturation [value] =0 to =100 saturation=[value]
set tint [value] =0 to =100 tint=[value]
set sharpness [value] =0 to =31 sharpness=[value]
Additional composite video source controls
Your composite video source supports all the general source controls described on the previous page
as well as the commands listed in this section. These settings are unavailable when the projector is in
Standby mode or when the composite video source is disconnected.
N N OT E
Some of these commands are invalid with VGA video sources.
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These commands inform you of the current composite video source settings.
Command Response
get saturation saturation=[current saturation setting]
get tint tint=[current tint setting]
get sharpness sharpness=[current sharpness setting]
These commands control the appearance of your composite video source. See Value-based
command methods on page 64 for setting absolute and adjustment commands.
Command Command target range Response
set saturation [value] =0 to =100 saturation=[value]
set tint [value] =0 to =100 tint=[value]
set sharpness [value] =0 to =31 sharpness=[value]
Audio output controls
These commands control your projector’s audio output to your audio system (not included). Audio
output controls aren’t defined by the video source. These settings are unavailable when the projector
is in Standby mode.
These commands inform you of the current audio output settings.
Command Response
get volume volume=[current volume setting]
get mute mute=[current mute setting]
get volumecontrol volumecontrol=[current volume control setting]
get cc cc=[current closed captioning language setting]
These commands control your audio output settings. See Value-based command methods on page
64 for setting absolute and adjustment commands.
Command Command target range Response
set volume [value] =0 to =40 volume=[value]
set mute [target] =on
mute=[target]
=off
set volumecontrol [target] =on
volumecontrol=[target]
=off
set cc [target] =cc1
cc=[target]
=cc2
=off
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N N OT E
Typically, cc1 displays English (U.S.) subtitles, while cc2 displays other regional languages, such
as French or Spanish, depending on television channel or media setup.
Network controls
These commands control your projector’s network status and settings. These settings are available
even when the projector is in Standby mode. You must locally set the network commands to on,
which is located in the on-screen display (OSD) for the network abilities to work.
These commands inform you of the current network settings.
Command Response
get netstatus netstatus=connected
netstatus=disconnected
netstatus=disabled
get dhcp dhcp=[current DHCP status]
get ipaddr ipaddr=[current IP address]
get subnetmask subnetmask=[current subnet mask number]
get gateway gateway=[current network gateway]
get primarydns primarydns=[current primary domain server]
get macaddr macaddr=[current MAC address]
These commands control your network settings.
Command Command target range Response
set dhcp [target] =on
=off
set ipaddr [target] =0.0.0.0 to =255.255.255.255 ipaddr=[current]
set subnetmask [target] =0.0.0.0 to =255.255.255.255 subnetmask=[current]
set gateway [target] =0.0.0.0 to =255.255.255.255 gateway=[current]
set primarydns [target] =0.0.0.0 to =255.255.255.255 primarydns=[current]
dhcp=[current]
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System controls
These commands enable you to switch system settings and access system information.
These commands inform you of the current system settings. These commands are unavailable when
the projector is in Standby mode.
Command Response
get autosignal autosignal=[current auto signal detection setting]
get lampreminder lampreminder=[current lamp reminder setting]
get highbrightness highbrightness=[current lamp brightness setting]
get autopoweroff autopoweroff=[current auto power off setting]
get zoom zoom=[current zoom setting]
get projectorid projectorid=[current projector ID number]
get hposition hposition=[current horizontal position setting]
get vposition vposition=[current vertical position setting]
get aspectratio aspectratio=[current projector aspect ratio]
get projectionmode projectionmode=[current projection mode]
get startupscreen startupscreen=[current startup screen setting]
get resolution resolution=[current input resolution]
get language language=[current language setting]
get groupname groupname=[current projector group name]
get projectorname projectorname=[current projector name]
get locationinfo locationinfo=[current projector location]
get contactinfo contactinfo=[current support contact information]
get modelnum modelnum=[current model number]
get videomute videomute=[current video mute setting]
get 3denable 3denable=[current 3D feature setting]
get 3dinvert 3dinvert=[current 3D invert setting]
get 3dformat 3dformat=[current 3D format]
get emergencyalertmsg emergencyalertmsg=[current emergency alert message]
get emergencyalert emergencyalert=[current emergency alert setting]
These commands inform you of the current system settings. These commands are available even
when the projector is in Standby mode.
Command Response
get lamphrs lamphrs=[current lamp hours of operation]
get syshrs syshrs=[current projector hours of operation]
get fwverddp fwverddp=[current projector firmware version]
get fwvernet fwvernet=[current network firmware version]
get fwvermpu fwvermpu=[current processor firmware version]
get network network=[current]
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These commands control the current system settings. These commands are unavailable when the
projector is in Standby mode. See Value-based command methods on page 64 for setting absolute
and adjustment commands.
Command Command target range Response
set autosignal [target] =on
autosignal=[target]
=off
set lampreminder [target] =on
lampreminder=[target]
=off
set highbrightness [target] =on
highbrightness=[target]
=off
set autopoweroff [value] =0 to =240 autopoweroff=[value]
set zoom [value] =0 to =30 zoom=[value]
set projectorid [value] =0 to =99 projectorid=[value]
set hposition [value] =0 to =100 hposition=[value]
set vposition [value] =-5 to =5 vposition=[value]
set aspectratio [target] =fill
aspectratio=[target]
=match
=16:9
set projectionmode [target] =front
projectionmode=[target]
=ceiling
=rear
=rear ceiling
set startupscreen [target] =smart
startupscreen=[target]
=usercapture
=preview
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Command Command target range Response
set language [target] =Chinese (Simplified)
language=[target]
=Chinese (Traditional)
=Czech
=Danish
=Dutch
=English
=Finnish
=French
=German
=Greek
=Italian
=Korean
=Japanese
=Norwegian
=Polish
=Portuguese (Brazil)
=Portuguese (Portugal)
=Russian
=Spanish
=Swedish
set groupname [description] Enter a descriptor no more
groupname=[description]
than 12 characters long.
set projectorname [description] Enter a descriptor no more
projectorname=[description]
than 12 characters long.
set locationinfo [description] Enter a descriptor no more
locationinfo=[description]
than 16 characters long.
set contactinfo [description] Enter a descriptor no more
contactinfo=[description]
than 16 characters long.
set videomute [target] =on
videomute=[target]
=off
set 3denable [target] =on
3denable=[target]
=off
set 3dinvert [target] =leftright
3dinvert=[target]
=rightleft
set 3dformat [target] =interleaved
3dformat=[target]
=overunder
set emergencyalertmsg
[description]
set emergencyalert [target] =on
Enter a descriptor no more
than 60 characters long.
emergencyalertmsg=[description]
emergencyalert=[target]
=off
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These commands control the current system settings. These commands are available even when the
projector is in Standby mode.
Command Command target range Response
set restoredefaults [none] restoredefaults=done
set lamphrs [target] =0 lamphrs=0
set network [target] =on
=off
network=[target]
N N OT E
The Network settings features are off by default. Select On to activate these features.
Simple Network Management Protocol (SNMP)
SMART V25 projectors support a list of SNMP commands as described in the management
information base (MIB) file. You can download this file by browsing to smarttech.com/software and
clicking the MIB files link in the Hardware section for the SMART V25 projector.
The SNMP agent supports SNMP version 1. Upload the MIB file to your SNMP management system
application, and then use it as described in your application’s user guide.
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Appendix B
compliance
SMARTTechnologies supports global efforts to ensure that electronic equipment is manufactured,
sold and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment regulations (WEEE directive)
Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment
sold within the European Union.
When you dispose of any electrical or electronic equipment, including SMARTTechnologies
products, we strongly encourage you to properly recycle the electronic product when it has reached
end of its life. If you require further information, please contact your reseller or SMARTTechnologies
for information on which recycling agency to contact.
Restriction of Certain Hazardous Substances (RoHS directive)
This product meets the requirements of the European Union’s Restriction of Certain Hazardous
Substances (RoHS) directive 2002/95/EC.
Consequently, this product also complies with other regulations that have arisen in various
geographical areas, and that reference the European Union’s RoHS directive.
Batteries
Batteries are regulated in many countries. Check with your reseller to find out how to recycle used
batteries.
There are special regulations that must be met when shipping a product that has a lithium ion battery
packaged with the product or shipping a lithium ion battery. When returning a SMARTTechnologies
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A P P E N D I X B
Hardware environmental compliance
product which contains a lithium ion battery or returning a lithium ion battery, call
SMARTTechnologies RMA for information on these special shipping regulations:
l 1.866.518.6791, Option 4 (U.S./Canada)
l 1.403.228.5940 (all other countries)
Packaging
Many countries have regulations restricting the use of certain heavy metals in product packaging. The
packaging used by SMARTTechnologies to ship products complies with applicable packaging laws.
China’s Electronic Information Products regulations
China regulates products that are classified as EIP (Electronic Information Products).
SMARTTechnologies products fall under this classification and meet the requirements for China’s
EIP regulations.
U.S. Consumer Product Safety Improvement Act
The United States has enacted the Consumer Product Safety Improvement Act which limits the lead
(Pb) content in products used by children. SMARTTechnologies is committed to complying with this
initiative.
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Index
3
3.5 mm audio connectors 24
A
accessories
included 4
optional 5
alarms 59
aspect ratios 27-29
audio
connections for 24
controlling volume of 59, 69
muting 15, 69
resolving issues with 47
B
batteries 13, 75
Blu-ray 29
D
DHCP 60, 70
DNS 70
document cameras 29
dual-user capabilities 2
dust v
DVDs 29
E
e-mail alerts 61
EIP regulations 76
electrostatic discharge v
emergency alerts 59
emissions v
environmental requirements v
eraser 4
European Union regulations 75
F
C
cameras 29
cautions ii
Chinese regulations 76
closed captioning 69
color wheel 45
composite video connections 29, 66, 68
connection diagrams
projector 23
consumer product safety 76
contact person 60
77
fans 45
flickering 50
focus 22
H
HD signal compatibility 29
head space clearance 8
height 8
Help button 25
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I N D E X
I
image
adjusting 23
correcting alignment issues with 42
focusing 22
resolving issues with 48
important information iv
indicator lights 42
input selection 59, 66
installation
choosing a height 8
choosing a location 8
securing 8
interactive whiteboard
about 2
indicators and controls of 42
maintaining 31
using 25
IP address 60, 70
L
lamp module
replacing 32
resolving issues with 46
laptop computers
troubleshooting issues with 50
LEDs Seeindicator lights
letterboxing 28-29
light sources 8
lithium ion batteries 75
location 8, 60
M
MAC address 70
MAC support 28
mounting template 8
mute control 15, 69
N
native video formats 27
network communication 24, 47, 60, 70
O
options 5
original packaging 55
P
packaging 76
passwords 54, 61
pen tray
about 2
locking to the interactive whiteboard 8
pens 4
peripheral sources 29
pillarboxing 28-29
power 24, 59, 64-65
projector
about 3
adjusting settings for 15
adjusting the image of 23
connection diagram for 23
displaying the name of 60
focusing the image of 22
installing 7
lights and status of 43
locating the serial number on 55
remotely managing 57
replacing the lamp of 32
routing cables from 10
securing to the boom 9
troubleshooting 44
using your remote control with 13
video format compatibility for 27
Q
78
quad VGA support 28
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I N D E X
R
RCA jacks 24
refresh rates 27-28
remote control
about 4
installing the battery 13
using the buttons 15
RJ45 connector 24
RoHS directive 75
room control 57
RS-232 serial interface 24, 62
S
S-video connections 24, 29, 66
SD signal compatibility 29
serial interface SeeRS-232 serial
interface
serial number 55
signal loss 48
SMART Board interactive
whiteboard
SMART V25 projector Seeprojector
SMTP 61
SNMP 74
sound Seeaudio
subnet mask 60, 70
SVGA support 28
SXGA support 28
Seeinteractive
whiteboard
UXGA support 28
V
V25 projector Seeprojector
VGA connections 24, 66, 68
VGA support 28
video
connections for 24
format compatibility for 27
resolving issues with 48
volume control 69
W
warnings i
water and fluid resistance v
web page management 58
WEEE directive 75
whiteboard Seeinteractive whiteboard
X
XGA support 28
T
temperatures, operating and storage v
transportation 55
trap destination address 60
troubleshooting 41
U
U.S. regulations 76
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SMARTTechnologies
smarttech.com/support
smarttech.com/contactsupport
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