Smart SBID-MX286, SBID-MX275, SBID-MX265 User Manual
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SMARTBoard MX series
interactive displays
INSTALLATION AND MAINTENANCE
FOR MODELS:
SBID-MX265
l
SBID-MX275
l
SBID-MX286
l
Trademark n ot ice
SMARTBoard, smarttech, the SMART lo go and all SMART taglines are trademarks or re gistere d trad emarks of S MARTTechnologiesU LC i n the U.S. and/or o ther
countries. All third-party product and company names may be trademarks o f their re spe ctive owners.
Copyrigh t no tice
© 2 018SMARTTe chnologiesULC. All rig hts r es erved . No part o f this p ublication may b e r ep ro duced , transmitted, transcribe d, stored ina retrieval system or
translated into any language i n any form by any means without the pri or written conse nt o f SMARTTechnologiesU LC. Information in this manual is subject to change
without notice and does not rep re se nt a commitmenton the p art of SMART.
This prod uct and/or use thereof is co vered by one or more of the foll owing U.S. patents:
www.smarttech.com/patents
06-2018
smarttech.com/kb/171257
Important information
IMPORTANT
There are critical software updates for the display that you need to install to ensure the display is
fully functional and provides the best experience. Connect the display and iQ appliance to a
wired or wireless network with Internet access to automatically download and apply these
updates as well as future updates.
WARNING
l Failure to follow the installation instructions shipped with the SMART product could result in
injury and product damage which may not be covered by the warranty.
l Do not open or disassemble the SMART product. You risk electrical shock from the high
voltage inside the casing. Opening the casing also voids the warranty.
l Do not stand (or allow children to stand) on a chair to touch the surface of the SMART
product. Rather, mount the product at the appropriate height.
l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
l If the SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.
l Ensure that any cables that cross the floor to the SMART product are properly bundled and
marked to avoid a trip hazard.
l Do not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not
be covered by the warranty.
l Do not place heavy objects on the power cable. Damage to the cable could cause shock,
fire or product damage which may not be covered by the warranty.
l Useonly extension cords and outlets that can fully accommodate the display’s polarized
plug.
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IMPORTANT INFORMATION
l Use the power cable provided with the display. If a power cable is not supplied, contact
your supplier. Use only power cables that match the AC voltage of the power outlet and that
comply with your country’s safety standards.
l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
l Do not move or mount the display by connecting rope or wire to its handles. The display is
heavy, and failure of the rope, wire or handle could lead to injury.
l Use only VESA®-approved mounts if using a mount other than the one supplied with the
display..
l Disconnect all of the display’s power cables from the wall outlet and seek assistance from
qualified service personnel if any of the following occur:
o
The power cable or plug is damaged
o
Liquid is spilled into the display
o
Objects fall into the display
o
The display is dropped
o
Structural damage, such as cracking, occurs
o
The display behaves unexpectedly when you follow operating instructions
l Before inserting or removing the iQ appliance from the display, turn off the display using the
switch at the back of the display. See Open Pluggable Slot computer (OPS) disclaimer for
more information.
CAUTION
l Turn off the display before cleaning its screen. Otherwise, you may scramble the desktop
icons or inadvertently activate applications when you wipe the screen.
l Avoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
l Make sure an electrical socket is near the SMART product and remains easily accessible
during use.
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IMPORTANT INFORMATION
l The SMART product should be used only with European TN and TT power distribution
systems.
It is not suitable for older, IT-type power distribution systems found in some European
countries. This system (IT-type) is widely used isolated from earth, in some installations in
France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral
not distributed, at 230V line-to-line.
Contact qualified personnel if you’re uncertain of the type of power system available where
you’re installing the SMART product.
l The accessory slot’s maximum available power is 60 W. The slot is not a limited power
source. To reduce the risk of fire, make sure that accessories connecting to the slot satisfy
the fire enclosure requirements of IEC60950-1.
l You must connect the USB cable that came with the SMART product to a computer that has
a USB compliant interface and that bears the USB logo. In addition, the USB source
computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or
UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid damage to the
SMART product.
IMPORTANT
l The following are the normal operating requirements for the display, including AM module
and speakers:
Model Power requirements
SBID-MX265 100V to 240V AC, 50 Hz to 60 Hz, 115 W max
SBID-MX275 100V to 240V AC, 50 Hz to 60 Hz, 224 W max
SBID-MX286 100V to 240V AC, 50 Hz to 60 Hz, 265 W max
l For additional requirements and other information, refer to the display’s specifications (see
More information on page9).
Federal Communication Commission interference statement
This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, includinginterference that may cause undesired operation.
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IMPORTANT INFORMATION
NOTE
This equipment has been tested and found to complywith the limits for a Class A digital device,pursuant to part 15 of the
FCC Rules. These limits are designed to providereasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installedand used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residentialarea is likelyto cause harmful interference in which case the user will be
required to correct the interference at his own expense.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could voidthe user’s
authority to operate this equipment.
Radiation exposure statement
This equipment complies with FCC radiation exposure limitsset forth for an uncontrolledenvironment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna ofthis device and all nearby persons. This
transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Innovation, Science and Economic Development Canada statement
This device complies with RSS-247of the Innovation, Science and EconomicDevelopment Canada Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, includinginterference that may cause undesired operation.
Radiation exposure statement
This equipment complies with ISED radiation exposure limitsset forth for an uncontrolledenvironment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna ofthis device and all nearby persons. This
transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Cet appareil est conforme à la norme ISED CNR-247 pour les appareilsradio agréés. Son fonctionnement est soumis aux deux
conditions suivantes:
1. le dispositifne doit pas produire de brouillage préjudiciable,et
2. ce dispositifdoit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établiespour un environnement non contrôlé.
Cet équipement doit être installéet utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre
corps. Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une autre antenne ou émetteur.
EU declaration of conformity: AM40
Hereby, SMART Technologies ULC declares that the radio equipment type OPS, AM40 is in compliance with Directive
2014/53/EU.
The fulltext of the EUdeclaration of conformity is availableat the followinginternet address: smarttech.com/compliance
The frequency band and the maximum transmitted power in EUare listedbelow:
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IMPORTANT INFORMATION
Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm)
2400–2483.5 19
5150–5350 16
5470–5725 16
Restrictions in
AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MT/NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR.5150MHz5350MHz is for indoor use only.
CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance 20 cm between the radiator and your body.
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Contents
Important information i
Federal Communication Commission interference statement iii
Innovation, Science and Economic Development Canada statement iv
EU declaration of conformity: AM40 iv
Chapter 1: Welcome 1
About this guide 1
About the SMARTBoard MX 2
Components 3
Related products 7
More information 9
Chapter 2: Installing the display 11
Transporting the display 11
Installing the display on a wall 13
Installing the display on a stand 20
Chapter 3: Connecting power and devices 21
Connecting the iQ appliance 21
Connecting power 22
Connecting to a network 22
Connecting cables for room computers, guestlaptops and other input sources 23
Connecting room control systems 26
Connector reference 27
Chapter 4: Configuring the display 31
Turning on the display for the first time 32
Connecting the display and iQ appliance to a network 33
Updating system software 40
Updating iQ system software 40
Updating the display’s firmware 41
Locking down the Settings app for iQ system software 43
Switching the iQ system software to the Beta channel 44
Adding or removing apps from the launcher 47
Enabling the Whiteboard Library 47
Chapter 5: Configuring connected computers 49
Installing SMART software on connected computers 49
Setting connected computers’ resolutions and refresh rates 50
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CONTENTS
Chapter 6: Maintaining the display 51
Checking the display installation 51
Cleaning the screen 51
Cleaning the touch sensors 52
Maintaining ventilation 53
Preventing condensation 53
Replacing the pens 53
Turning the display off and back on 53
Resetting the display 54
Removing and transporting the display 54
Chapter 7: Troubleshooting 57
Troubleshooting the display 57
Troubleshooting the iQ system software 62
Referring to the SMART knowledge base for additional troubleshooting information 73
Contacting your reseller for additional support 73
Appendix A: Using iQ system settings 75
Network settings 75
Application settings 75
System settings 76
Appendix B: Using display settings on your SMARTBoard MX 79
Accessing the display’s settings 79
Exiting the display’s settings 79
Network 80
Screen lock 80
Advanced 81
Update 82
Recovery 82
About 83
Appendix C: Remotely managing the display 85
Connecting a computer to the display 86
Configuring the computer’s serial interface settings 86
Power states 87
Commands and responses 88
Commandinventory 89
Resolving issues with remote management 92
Appendix D: Identifying your display 93
Identify your display 93
Appendix E: Supported resolutions 95
HDMI1 in, HDMI 2 in and HDMI 3 in 95
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CONTENTS
VGA 95
Appendix F: Hardware environmental compliance 97
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery
Directives) 97
Batteries 97
More information 97
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Chapter 1
About this guide 1
About the SMARTBoard MX 2
Features 2
Identifying your SMARTBoard MX series interactive display model 3
Components 3
iQ appliance 4
Screen 4
Pens 4
Front connector panel 5
Front control panel 5
Remote control 6
Remote control sensor 7
Status light 7
Ambient light sensor 7
Internal speakers 7
Related products 7
SBA-100 projection audio system 8
SMART Audio 400 classroom amplification system 8
USB extenders 8
More information 9
This chapter introduces the SMARTBoard® MX series interactive displays.
About this guide
This guide explains how to install and maintain a SMARTBoard MX series interactive display. It
includes the following information:
l How to install the display
l How to connect power and devices
l How to turn on the display for the first time
l How to configure the iQ appliance
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WELCOME
l How to maintain the display for years of use
l How to troubleshoot issues with the display
In addition, this guide includes information on the display’s settings and remote management
support.
This guide is intended for those who install and maintain displays in their organizations. Other
documentation and resources are available for those who use displays (see More information on
page9).
About the SMARTBoard MX
The SMARTBoard MX series interactive display is the hub of your classroom or meeting room.
PC-free embedded computing provides one-touch access to collaborative tools, including a
whiteboard, wireless screen sharing and a web browser. There’s no need for wires, cables or
manual software and firmware updates.
Features
The display includes the following features:
Feature Description
iQ technology The display’s iQ appliance provides one-touch access to
collaborative tools, including a whiteboard, wireless screen sharing
and a web browser.
Touch support You can do everything on the display that you can do at your
computer—open and close applications, meet with others, create
new documents or edit existing ones, visit websites, play and
manipulate videos, and so on—by touching the display’s surface.
You can use an array of gestures within applications, including
panning, scaling, rotating and zooming in and out.
The display’s support for up to 10 simultaneous touch, writing and
erase points enables you and other users to interact with objects
on the screen at the same time.
Writing and drawing
support
You can write over applications in digital ink using one of the
supplied pens, and then erase the digital ink using your palm.
Up to two users can write or draw digital ink on the screen at the
same time.
Audio support The display includes integrated speakers for presenting audio from
connected input sources.
1
1
Requires SMART Product Drivers to be installed.Some applications might not support all touch points.
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WELCOME
Identifying your SMARTBoard MX series interactive display model
The following models of SMARTBoard MX series interactive display are available:
Model Screen size (approximate)
SBID-MX265 65" (165 cm)
SBID-MX275 75" (190 cm)
SBID-MX286 86" (218 cm)
Refer to the specifications for detailed technical information for this model, including product
dimensions and weights (see More information on page9).
For help identifying your display, see Appendix D: Identifying your display on page93.
Components
The display consists of the following components:
No. Name More information
Pictured
1 Screen Page4
2
3 Light sensor page7
4 Remote control sensor / status light page7
5
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Front control panel Page5
Pen (×2) Page4
CHAPTER1
WELCOME
No. Name More information
6
7 Front connector panel
8
9
Speakers Page7
Page5
Side connector panel page27
iQ appliance Page4
Not pictured
10 AC and switch page32
11 Bottom connector panel Page21
12 Remote control page6
iQ appliance
The iQ appliance is inserted in the accessory slot on the back of the SBID-MX265, SBID-MX275
and SBID-MX286 models.
The accessory slot’s maximum available power is 60 W. The slot is not a limited power source.
To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire
enclosure requirements of IEC60950-1.
Screen
The following are the dimensions for the display:
Model Diagonal Active touch area Active image area
SBID-MX265 64 1/2" (163.9cm) 573/8" × 32 3/4" (145.7cm ×
83.3cm)
SBID-MX275 74 1/2" (189.3 cm) 66 1/2" × 38" (168.8cm ×
96.6cm)
SBID-MX286 85 5/8" (218.4 cm) 763/8" × 43 3/4" (194.1 cm ×
111.2cm)
56 1/4" ×31 5/8" (142.9cm × 80.4
cm)
65" × 36 1/2" (165 cm × 92.8cm)
74 5/8" × 42" (189.5 cm ×
106.6cm)
Pens
The display comes with two pens.
The display’s bottom frame includes magnetic holders for the pens. Remove a pen from its holder
and use the pen to draw digital ink.
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WELCOME
CAUTION
When you return a pen to the magnetic holder, make sure it’s centered in its holder to keep it
from falling and being damaged.
Front connector panel
The front connector panel includes connectors for USB
peripherals and a computer or other input source.
No. Name Procedure
1 USB Type-A connector Connect USB drives and other devices that
you want to use with the currently selected
input source.
2 USB Type-A connector Connect a USBdrive to update the display’s
firmware.
3 USB Type-B connector
4 HDMI 3 input connector Connect a computer or other input source to
Connect a USB cable to the display and
computer to provide touch control of the
computer connected to HDMI 3.
the display (see page23).
Front control panel
The front control panel contains the Power, Input Select, Menu,
Freeze, Mute and volume control buttons.
No. Name SMARTBoard MX procedure
1 Power Press to wake the display.
Press to again enter Sleep mode.
2
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Input select Press to switch input source.
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WELCOME
No. Name SMARTBoard MX procedure
3
Menu Press to open the display’s settings.
4 Freeze
5
6
7
Mute Press to mute or unmute the volume.
Volume decrease Press to turn down the volume.
Volume increase Press to turn up the volume.
Remote control
Press to freeze and unfreeze the screen.
See SMARTBoard MX series interactive
displays user’s guide
(smarttech.com/kb/171284).
The table below lists the functions available for the remote control.
No. Name Function
1 MUTE Mute or unmute the volume
2 SOURCE Open the input source menu
3 INFO Press to show the display’s detected
resolution and refresh rate for the current
input source
4 SYS Open the display’s settings
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WELCOME
No. Name Function
5 AUDIO Change the display’s audio mode
6 VOL + / VOL - Increase or decrease volume
7 [Number buttons] Press buttons on the number pad to
customize settings
8 POWER Wake the display.
Enter Sleep mode.
Remote control sensor
The status light blinks green and red when it registers a button being pressed on the remote
control.
Status light
The status light blinks green and red when it registers a button being pressed on the remote
control.
When the status light is red, the display is in a low power state. To wake the display, press the
Power button on the front control panel or POWERon the remote control.
Ambient light sensor
The ambient light sensor can detect the room brightness and adjust the display’s brightness. Make
sure Auto is enabled in Brightness and volume in the display’s settings. See Brightness and volume
on page81.
Internal speakers
The display includes two 10 W rms integrated speakers. You can also connect external speakers
(see Connecting external speakers on page25).
Related products
Related products for the display include the following:
l SBA-100 projection audio system
l SMART Audio 400 classroom amplification system
l USB extenders
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WELCOME
SBA-100 projection audio system
The SBA-100 projection audio system consists of two 14 W speakers and is
intended for wall-mounted displays. You can control volume using the
display’s front control panel or the digital volume controls in a connected
computer’s operating system.
For more information, see the SBA-100 projection audio system specifications
(smarttech.com/kb/171146).
SMART Audio 400 classroom amplification system
The SMART Audio 400 classroom amplification system provides high-quality
audio amplification. The system comes with a teacher microphone and optional
student microphone. Multiple speaker options are available, including wall- and
ceiling-mounted speakers. The amplifier receives audio signals from the
microphones and translates them into crystal-clear sound through the speakers.
For more information, see the SMART Audio 400 classroom amplification system specifications
(smarttech.com/kb/171137).
NOTE
The SMARTAudio 400 classroom amplification system is available only in Canada and U.S.
USB extenders
As noted in Connecting cables for room computers, guestlaptops and other input sources on
page23, the USB connection between the display and computer should be no longer than 16'
(5m). If you need to connect a computer that is more than 16' (5 m) from the display, use one of the
following USB extenders:
Extender Specifications
USB-XT smarttech.com/kb/119318
CAT5-XT-1100 smarttech.com/kb/170202
SMARTrecommends only using USBextenders with the USB connectors on the side and bottom
connector panels on the display.
Fore more information, see:
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WELCOME
l Troubleshooting and extending the USB 2.0 and USB 3.0 connection to your SMART
interactive display
l USBcables and connectors
More information
In addition to this guide, SMART provides the following documents for the display:
Document Link
User’s guide smarttech.com/kb/171284
SBID-MX165, MX175, MX186, MX265, MX275 and MX286 installation
smarttech.com/kb/171274
instructions
SBID-MX265 specifications smarttech.com/kb/171240
SBID-MX275 specifications smarttech.com/kb/171259
SBID-MX286 specifications smarttech.com/kb/171260
Comparison smarttech.com/kb/171161
These documents are available in the Support section of the SMART website
(smarttech.com/support). Scan the QR code on the cover of this guide to view the SMARTBoard
MX series interactive displays pages in the Support section.
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Chapter 2
Transporting the display 11
Using transportation aides 12
Accommodating doorways, hallways and elevators 12
Dealing with cracked, chipped or shattered glass 13
Saving the original packaging 13
Installing the display on a wall 13
Choosing a location 14
Choosing a height 16
Assessing the wall 16
Selecting mounting hardware and tools 17
Selecting a wall mount 17
Mounting the display 17
Mounting multiple displays 19
Installing the display on a stand 20
Using SMART mobile stands 20
Using a third-party stand 20
SMART recommends that only trained installers install the display.
This chapter is for installers. Installers should read this information along with the installation
instructions included with the display before they install the display.
WARNING
Improper installation of the display can result in injury and product damage.
Transporting the display
After your organization receives the display, you need to transport it to the place where you plan
to install it.
On occasion, you might also need to move the display to another location after initially installingit.
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INSTALLING THE DISPLAY
IMPORTANT
l Transport the display at your own risk. SMART cannot accept liability for damages or injury
that occur during the display’s transportation.
l When transporting the display, do the following:
o
Follow local safety regulations and standards.
o
Keep the display in its original packaging.
o
Move the display so that its top frame faces up.
o
Have at least two people move the display.
TIP
Display packaging may be labeled to indicate which side is the front. Look for “FRONT” on the
packaging to help orient the box during transportation.
Using transportation aides
You can use the following aides to transport the display:
l Cart
l Furniture dolly
l Mechanical lift
Accommodating doorways, hallways and elevators
In some situations, you might need to remove the display from its packaging to move it through
narrow doorways or hallways or on to an elevator. In these situations, SMART recommends that
you keep the foam pieces on the bottom corners of the display. These foam pieces protect the
display if you need to set it down during transport.
You might also need to rotate the display so that its top frame faces to the side. You can do this
during transportation, but when you install the display, it must be in landscape orientation (with the
top frame facing up).
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INSTALLING THE DISPLAY
Dealing with cracked, chipped or shattered glass
The display contains safety-tempered glass. Although this glass is heat-strengthened to help
withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is
designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes
can cause a minor crack or chip to become worse, possibly causing the glass to shatter. See the
knowledge base article, Shattered glass on an interactive display, for information about conditions
that can cause the display’s glass to shatter even when it’s not in use.
If the display’s glass is cracked or chipped, have it professionally inspected and repaired at a
SMART authorized repair center. If the display’s glass shatters, carefully clean up the area and have
the display repaired or replaced.
CAUTION
For safety and to prevent further damage, do not continue to install or use the display if its glass
is cracked, chipped or shattered.
Saving the original packaging
Save the original packaging to repack the display with as much of the original packaging as
possible in case you need to transport the display again after you initially install it. This packaging
was designed to provide the best possible protection against shock and vibration.
CAUTION
Transport the display only in the original packaging or replacement packaging purchased from
your authorized SMART reseller. Transporting the display without correct packaging can lead to
product damage and voids the warranty.
NOTE
If the original packaging isn’t available, you can purchase the same packaging directly from your
authorized SMART reseller (smarttech.com/where).
Installing the display on a wall
Typically, you install the display on a wall in a classroom or meeting space.
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INSTALLING THE DISPLAY
Choosing a location
A display is typically installed at the room’s focal point, such as at the front of a classroom or
meeting space.
Selecting an appropriate location for the display is crucial for ensuring the best possible
experience with the product. Consider the following factors as you choose a location:
Factor Considerations
Room setup
Power and other
connections
The location allows users, including those in wheelchairs, access to the
l
display.
Refer to local regulations regarding accessibility.
The location allows for multiple users to access the display at a time.
l
The location accommodates room traffic patterns, and there are no
l
tripping hazards.
The display is not installed where it could be hit by a door or gate.
l
There are no nearby shelving units, desks or other furniture that has
l
doors or drawers that could hit the display.
Furniture, wall décor and other room features, such as light switches and
l
thermostats, do not block the display or are blocked by it. (You might be
able to move some of these room features to accommodate the
display.)
The location is close to the following:
l
o
A power outlet
o
A network outlet (if you plan to use a wired network connection)
o
A room computer (if you plan to connect a room computer)
o
Speakers and other devices that you want to connect to the display
NOTES
l
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o
If the location is not near a power outlet, consult an electrician for
the power setup you need.
o
Determine if you’ll need additional equipment, such as power
bars, additional cables or cable extenders.
The location is not where the mains power supply enters the building.
CHAPTER2
INSTALLING THE DISPLAY
Factor Considerations
Visibility The display’s screen is clearly visible to all users in the room. SMART
recommends users sit within a 178° viewing area:
NOTE
The viewing area depends on the display’s resolution and a variety of
other factors. For more information, see the knowledge base article,
Recommended viewing distances and viewing angles for
SMARTBoard interactive flat panels.
Lighting The location is not near bright light sources, such as windows or strong
overhead lighting.
Risks of light Interference include:
o
Reduced visibility: Light sources can cause glare on the display’s
screen, reducing its visibility.
o
Touch system interference: Many displays use infrared (IR) light as a
key component of the touch system. Strong light that hits the
display’s screen directly can cause interference with the touch
system and prevent the display from working properly.
TIP
To reduce light interference, install blinds or shades on windows or
skylights and install switches to dim or turn off any lights shining
directly on the display’s screen. Keep in mind that sunlight can come
through windows at different angles at different times of the year.
Acoustics
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INSTALLING THE DISPLAY
Factor Considerations
Environment and
ventilation
The location meets the environmental requirements in the display’s
l
specifications (see More information on page9).
The display isn’t subjected to strong vibrations or dust.
l
Ventilation systems don’t blow air directly on the display.
l
There is adequate ventilation or air conditioning around the display so
l
that heat can flow away from it and the mounting equipment.
SMARTrecommends at least 2" (5 cm) of space on all sides of the
display for proper airflow.
If you plan to install the display in a recessed area, there is at least 4" (10
l
cm) of space between the display and the recessed walls to enable
ventilation and cooling.
Choosing a height
Consider the general height of the user community when you choose the height for the display.
SMART recommends that you mount the display so that its top is 6'5" (1.9m) from the floor.
NOTE
If participants will be sitting at a steep angle (such as in a lecture hall), you may have to adjust the
installation height or angle.
Assessing the wall
Be sure the wall you’re installing the display on can support the weight of the display and mounting
equipment. If the wall can’t support the weight of the display and mounting equipment, consider
using a SMART wall stand to transfer some of the weight from the wall to the floor (see
smarttech.com/accessories).
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NOTE
Refer to the display’s specifications for its weight (see More information on page9).
In some situations, you may need to request an engineering analysis to determine if the wall can
support the display.
Selecting mounting hardware and tools
The mounting hardware and tools required for installation vary according to the type of wall onto
which the display is being mounted.
Refer to the installation instructions for the mounting hardware and tools required for the display.
Selecting a wall mount
It is always best to mount the display on a wall. If the wall can’t support the display’s weight, you
can use additional hardware to transfer some of the weight to the floor.
The display includes a pre-attached wall bracket which can be used to mount the display to the
wall. See the SBID-MX165, MX175, MX186, MX265, MX275 and MX286 installation instructions
(smarttech.com/kb/171274).
Contact your authorized SMART reseller (smarttech.com/where) for information on SMART’s
mounting options.
If you choose a third-party option rather than one of SMART’s mounting options, be sure the wall
mount can support the display’s weight as well as the weight of any attached accessories and can
accommodate the display’s dimensions.
Mounting the display
Mount the display following the included installation instructions. In addition, consider the
following:
The electrical and mechanical components of adisplay are designed to work properly when the
display is mounted in the orientation described in its installation instructions. Mounting the display
in a different orientation can cause malfunctions and will void the display’s warranty.
There are a number of potential hazards of mounting adisplay in a non-standard orientation or
angle:
l Mounting adisplay horizontally (like a table top) can cause the glass to sag, damaging the
display or interfering with the display’s touch system.
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l Non-standard orientation can affect ventilation, creating hotpots in equipment, premature
failures and, in displays that use projectors, exploding projector bulbs.
l Mount the display vertically (90° relative to the floor plus or minus 2° for tolerance) and in
landscape orientation. SMART doesn’t support mounting the display at other angles or in
portrait orientation.
18 smarttech.com/kb/171257
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