SMART SBID-MX265, SBID-MX275, SBID-MX28, SBID-MX365, SBID-MX375 User Manual
...
SMARTBoard MX series
interactive displays
USER’S GUIDE
SBID-MX265 | SBID-MX275 | SBID-MX286
SBID-MX365 | SBID-MX375 | SBID-MX386
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This guide and other resources for SMARTBoardMX series interactive displays are
available in the Support section of the SMARTwebsite (smarttech.com/support).
Scan this QRcode to view these resources on your mobile device.
Trademark n ot ice
SMARTBoard , smarttech, the SMART lo go and all SMART taglines are trad emarks or re gis tere d trad emarks of SMARTT echnolo gie sULC in the U.S. and/or other co untries. All
third-party pro duct and company names may be trad emarks o f their re spe ctive owner s.
Copyrigh t no tice
© 2 020S MARTTechnolo gie sU LC. All rig hts r es er ved . No part of this publi cation may be re pr od uced, transmitted, transcrib ed , stor ed in a retri eval sy stem or translated into
any language i n any form by any means without the pri or w ritten consent of SMARTTe chnolog ies ULC. Information i n this manual is subje ct to change without notice and d oe s not
rep re se nt a commitment on the part of SMART.
This p rod uct and/or use there of is co ver ed by o ne or more of the follo wing U .S. p atents:
www.smarttech.com/patents
July 29, 2 020
smar ttech.com/kb/171284 2
Important information
NOTE
Refer to the installation and maintenance guide for important
information about installing and maintaining the display (see
More inform ation on page15).
WARNING
l Do not open or disassemble the display. You r isk
electrical shockfrom the high voltage inside the casing.
Opening the casing also voids the warranty.
l Do not stand (or allow children to stand) on a chair to
touch the surface of the display.
l To reduce the risk of fire or electricshock,do not expose
the display to r ain or moisture.
l Do not insert objects inside the cabinet ventilation holes,
because they couldtouch dangerous voltage points and
cause electric shock,fire or product damage which may
not be covered by the war ranty.
l Do not place heavy objects on the power cable. Dama ge
to the cable could cause shock,fire or product dam age
which may not be covered by the warr anty.
l If the glass is broken, do not touch the liquid crystal. To
prevent injury, handle glass fragments with car e when
disposing of them.
l Disconnect all of the display’s power cables from the wall
outlet and seek assistance fr om qualified ser vice
personnel if any of the following occur:
o
The power cable or plug is dam aged
o
Liquid is spilled into the display
o
Objects fall into the display
o
The display is dropped
o
Structural damage, such as cracking, occurs
o
The display behaves unexpectedlywhen you
follow operating instructions
l Before inserting or removing the iQ appliance from the
display, turn off the display using the switch at the back of
the display. See Open Pluggable Slot computer (OPS)
disclaimer for more inform ation.
ENERGYSTAR®
ENERGY STAR is the government-backedsymbol
for energy efficiency,providing simple,credible,
and unbiased information tha t consumers and
businesses rely on to make well-informed
decisions. ENERGY STAR-certifiedproducts are
the simple choice for energy efficiency, making it easy for
consumers and businesses to make purchases that save them
money and protect the environment. The U.S.EPA ensur es that
each product that earns the label is independently certified to
deliver the quality,performance, and savings that users have
come to expect.
As shipped,your display delivers ENERGY STAR performance
and savings. H owever, changing some settings may increase
energy consumption beyond the limits required for ENERGY
STARcertification. For example, increased brightness and
contrast will increase power consumption.
Please consider the environment when you choose non-ENERGY
STARsettings.
Federal Communication Commission
interference statement
FCC
Suppliers Declarat ion of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: IDX65-1, IDX65-2, IDX75-1, IDX75-2, IDX861, IDX86-2
Responsible Part y – U.S. Contact Information
SMART Technologies Inc.
2401 4th Ave., 3rd Floor
Seattle,WA 98121
compliance@smarttech.com
This device complies with Par t 15 of the FCC Rules.Operation is
subjectto the following two conditions:
1. This device may not cause harmful interference, and
2. this device m ust accept any interference received, including
interference that may cause undesired operation.
smar ttech.com/kb/171284 3
Important information
NOTE
This equipment has been tested and found to comply with the
limits for a Class A digital device,pursuant to part 15 of the FCC
Rules.These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commer cial environment. This equipment
generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likelyto cause harmful interference in which case the
user will be required to correct the interference at his own
expense.
CAUTION
Any changes or modifications not expressly approved by the
party responsible for compliance could voidthe user’s authority
to operate this equipment.
Restriction
Operations in the 5.15-5.25GHz band ar e restr icted to indoor
usage only.
IEEE 802.11b or 802.11g operation of this product in the USA is
firmware limited to channels 1 thr ough 13.
Innovation, Science and Economic
Development Canada statement
This device complies with RSS-247of the Innovation, Science and
Economic Development Canada Rules.Operation is subjectto the
following two conditions:
1. This device may not cause harmful interference, and
2. this device m ust accept any interference received, including
interference that may cause undesired operation.
Radiation exposure statement
This equipment complies with I SED radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installedand operated with minimum distance of 20 cm between
the antenna of this device and all nearby persons. This transmitter
must not be co-located or operated in conjunction with any other
antenna or transmitter.
Cet appareil est conforme à la norme I SED CNR-247 pour les
appareils radio a gréés. Son fonctionnement est soumis aux deux
conditions suivantes:
1. le dispositif ne doit pas produire de brouillage pr éjudiciable,
et
2. ce dispositif doit accepter tout brouillage reçu, y compris un
brouillage susceptible de provoquer un fonctionnement
indésirable.
CAUTION
i. the device for operation in the band 5150-5250 MHz is
only for indoor use to reduce the potentialfor harmful
interference to co-channel mobile satellite systems;
ii. the m aximum antenna gain permittedfor devices in the
bands 5250-5350 MHz and 5470-5725MHz shall
comply with the e.i.r.p.limit;and
iii. the maximum antenna gain permitted for devices in the
band 5725-5825 MH z shall comply with the e.i.r.p.limits
specified for point-to-pointand non point-to-point
operation as appropriate.
iv. Users should also be advised that high-power radar s ar e
allocated as primary users (i.e., priority users) of the
bands 5250-5350 MHz and 5650-5850 MHz and that
these radars could cause interference and/or dama ge to
LE-LAN devices.
Radiation exposure statement
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installedand operated with minimum distance of 20 cm between
the antenna of this device and all nearby persons. This transmitter
must not be co-located or operated in conjunction with any other
antenna or transmitter.
ADVERTISSEMENT
i. les dispositifs fonctionnant dans la bande 5 150-5 250
MHz sont réservés uniquement pour une utilisation à
l’intérieur afin de réduire les risques de brouillage
préjudiciable aux systèmes de satellites mobiles utilisant
les mêmes cana ux;
ii. le gain maximal d’antenne permis pour les dispositifs
utilisant les bandes 5 250-5 350 MHz et 5 470-5 725
MHz doit se conformer à la limite de p.i.r.e.;
iii. le gain maximal d’antenne permis (pour les dispositifs
utilisant la bande 5 725-5 825 MHz) doit se conformer à
la limite de p.i.r.e.spécifiée pour l’exploitation point à point
et non point à point, selon le cas.
iv. De plus, les utilisateurs devraient aussi être avisés que
les utilisateurs de radars de haute puissance sont
désignés utilisateurs principaux (c.-à-d., qu’ils ont la
priorité) pour les bandes 5 250-5 350 MHz et 5 650-5
850 MHz et que ces ra dars pourraient causer du
brouillage et/ou des dommages aux dispositifs LAN-EL.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux
rayonnements ISED établies pour un environnement non
contrôlé.Cet équipement doit être installé et utilisé avec un
minimum de 20 cm de distance entre la source de rayonnement
et votre corps. Cet émetteur ne doit pas être co- implantés ou
exploités conjointement avec une autre antenne ou émetteur.
smar ttech.com/kb/171284 4
Important information
Compliance to Malaysia specification
The SMART Technologies ULC Interactive
Display SBI D-MX265,SBI D-MX275, and SBIDMX285 meet the Malaysian requirements as
defined by the CertifyingAgency, SIRIM QAS
International.
United Arab Emirates – TRA
registration details
Regulatory model SBID-MX065, SBID-MX065, SBID-MX075,
SBID-MX086
OPS – Regulatory model AM40
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Contents
Important information 3
Chapter 1: Welcome 8
Identifying your specific model 8
Features 9
Components 10
Accessories 14
More information 15
Chapter 2: Getting started 17
Waking up the display and putting it back to sleep 17
Using the front control panel 17
Using the remote control 19
Using touch 20
Writing, drawing and erasing 21
Chapter 3: Using the iQ experience 22
Switching to the iQ experience 22
Using the Home screen 22
Using the Apps Library 23
Using the Files Library 23
Using kapp Whiteboard 23
Using SMARTNotebook Player 24
Using Browser 24
Using Screen Share 24
Using screenshots 25
Installing third-party apps 25
Cleaning up the display 25
Chapter 4: Connecting and using the Intel Compute Card 26
Chapter 5: Connecting and using computers 27
Installing SMART software on computers you want to connect to the display 27
Setting the resolutions and refresh rates of computers you want to connect to the display 28
Connecting computers to the display 28
Viewing a connected computer’s input 29
Using SMART software on connected computers 29
Chapter 6: Troubleshooting 30
Resolving general issues 31
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Contents
Resolving issues with power 31
Resolving issues with image or video quality 32
Resolving issues with audio 35
Resolving issues with touch and digital ink 35
Resolving issues with remote management 37
Resolving issues with the iQ experience 38
Resolving issues with the Intel Compute Card 38
Resolving issues with software 38
Referring to the SMART knowledge base for additional troubleshooting information 39
Contacting your reseller for additional support 39
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Chapter 1
Identifying your specific model 8
Identifying your SMARTBoard MX series interactive display model 9
Identifying your iQ appliance model 9
Features 9
Components 10
iQ appliance (and Intel Compute Card) 11
Screen 12
Pens 12
Front connector panel 13
Front control panel 13
Remote control 13
Remote control sensor 13
Status light 14
Ambient light sensor 14
Internal speakers 14
Accessories 14
SBA-100 projection audio system 14
SMART Audio 400 classroom amplification system 14
USB extenders 15
SMARTPCM8 series OPS PC 15
More information 15
This chapter introduces the SMARTBoard® MX series interactive displays.
Identifying your specific model
SMART offers several different models of the SMARTBoard MX series interactive display and iQ
appliance.
smar ttech.com/kb/171284 8
Chapter 1
Welcome
Identifying your SMARTBoard MX series interactive display model
The following models of SMARTBoard MX series interactive display are available:
Model Screen size (approximate)
SBID-MX365 65" (165 cm)
SBID-MX375 75" (190 cm)
SBID-MX386 86" (218 cm)
SBID-MX265 65" (165 cm)
SBID-MX275 75" (190 cm)
SBID-MX286 86" (218 cm)
Refer to the specifications for detailed technical information for this model, including product dimensions
and weights (see More information on page15).
Identifying your iQ appliance model
The iQ appliance is installed in the accessory slot to enable iQ functionality. SMARToffers several different
iQ appliance models. Use the Identifying your iQ appliance model wizard to identify the specific model of
iQ appliance installed in your display.
Features
The SMARTBoard MX series interactive display is the hub of your classroom or meeting room. PC-free
embedded computing provides one-touch access to collaborative tools, including a whiteboard, wireless
screen sharing, and a web browser. There’s no need for wires, cables or manual software and firmware
updates.
The display includes the following features:
Feature Description More information
iQ technology The display’s iQ appliance provides one-touch access to
collaborative tools, including a whiteboard, wireless screen
sharing and a web browser.
Intel® Compute
Card
Models with an AM50 appliance can use an Intel Compute
Card to provide a complete Windows 10 solution at your
fingertips, without the need for an external PC or cables.
Page22
Page26
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Chapter 1
Welcome
Feature Description More information
Touch support You can do everything on the display that you can do at your
computer—open and close applications, meet with others,
create new documents or edit existing ones, visit websites,
play and manipulate videos, and so on—by touching the
display’s surface.
You can use an array of gestures within applications, including
panning, scaling, rotating and zooming in and out.
The display’s support for up to 10 simultaneous touch, writing
and erase points enables you and other users to interact with
1
Writing and
drawing support
objects on the screen at the same time.
You can write over applications in digital ink using one of the
supplied pens, and then erase the digital ink using your palm.
Up to two users can write or draw digital ink on the screen at
the same time.
Remote control You can use a remote control with the SMARTBoard MX
series interactive display.
Audio support The display includes integrated speakers for presenting audio
from connected input sources.
Page20
Page21
Page19
N/A
Components
The display consists of the following components:
1
Requires SMART Product Drivers to be installed.Some applications might not support all touch points.
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Chapter 1
Welcome
No. Name More information
Pictured
1 Screen Page12
2
Front control panel Page13
3 Light sensor Page14
4 Remote control sensor / status light Page13
5
6
7 Front connector panel
8
Pen (×2) Page12
Speakers Page14
Page13
Side connector panel See SMARTBoard MX
series interactive
displays installation and
maintenance guide (
smarttech.com/kb/171257
).
9
iQ appliance (and Intel Compute Card) Page11
Not pictured
10
9
AC switch See SMARTBoard MX
series interactive
displays installation and
maintenance guide (
smarttech.com/kb/171257
).
11 Bottom connector panel See SMARTBoard MX
series interactive
displays installation and
maintenance guide (
smarttech.com/kb/171257
).
12 Remote control Page13
iQ appliance (and Intel Compute Card)
The iQ appliance is inserted in the accessory slot on the back of the following models:
l SBID-MX265
l SBID-MX275
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Chapter 1
Welcome
l SBID-MX286
l SBID-MX365
l SBID-MX375
l SBID-MX386
Take advantage of iQ technology and access collaborative tools.
With the SBID-MX365, SBID-MX375, and SBID-MX386 models, you can insert an Intel Compute Card in the
appliance to provide a complete Windows 10 solution at your fingertips, without the need for an external
PC or cables.
TIP
Use the Identify your iQ appliance model on the SMART support site to identify your model of iQ
appliance.
For more information about the iQ experience, see Chapter 3: Using the iQ experience on page22.
Screen
The following are the dimensions for the display:
Model Diagonal Active touch area Active image area
SBID-MX365 64 1 /2" (163.9cm) 57 3/8" × 32 3/4" (145.7 cm ×
83.3cm)
SBID-MX375 74 1/2" (189.3 cm) 66 1/2" × 38" (168.8 cm × 96.6cm) 65" × 36 1/2" (165 cm × 92.8cm)
SBID-MX386 85 5/8" (218.4 cm) 763/8" × 43 3/4" (194.1 cm ×
111.2cm)
SBID-MX265 64 1/2" (163.9 cm) 57 3/8" × 32 3/4" (145.7cm ×
83.3cm)
SBID-MX275 74 1/2" (189.3 cm) 66 1/2" × 38" (168.8 cm × 96.6cm) 65" × 36 1/2" (165 cm × 92.8cm)
SBID-MX286 85 5/8" (218.4 cm) 763/8" × 43 3/4" (194.1 cm ×
111.2cm)
56 1/4" × 31 5/8" (142.9 cm × 80.4
cm)
74 5/8" × 42" (189.5 cm × 10 6.6cm)
56 1/4" × 31 5/8" (142.9 cm × 80.4
cm)
74 5/8" × 42" (189.5 cm × 10 6.6cm)
Pens
The display comes with two pens.
The display’s bottom frame includes magnetic holders for the pens. Remove a pen from its holder and use
the pen to draw digital ink.
smar ttech.com/kb/171284 12
Chapter 1
Welcome
CAUTION
When you return a pen to the magnetic holder, make sure it’s centered in its holder to keep it from falling
and being damaged.
Front connector panel
The front connector panel includes connectors for USB peripherals and a
computer or other input source.
No. Name Procedure
1 USB 2.0 Type-A connector Connect USB drives and other devices that you want
to use with the currently selected input source.
2 USB 2.0 Type-A connector Connect a USBdrive to update the display’s
firmware.
3 USB 2.0 Type-B connector
4 HDMI 3 input connector Connect a computer or other input source to the
Connect a USB cable to the display and computer to
provide touch control of the computer connected to
HDMI 3.
display (see page29).
Front control panel
The front control panel contains the Power, Input Select, Menu, Freeze, Mute and volume control buttons.
For more information about the front control panel, see Using the front control panel on page17.
Remote control
The remote control is an alternative to the front control panel for controlling the display.
For more information about the remote control, see Using the remote control on page19.
Remote control sensor
The status light blinks green and red when it registers a button being pressed on the remote control.
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