Smart SBID-7075P, SBID-7386P, SBID-7375P, SBID-7375, SBID-7286 User Manual

...
SMARTBoard® 7000 and 7000Proseries
interactive displays
USER GUIDE
SBID-7275-V2 | SBID-7286-V2 | SBID-7275P-V2 | SBID-7286P-V2
SBID-7075 | SBID-7086 | SBID-7275 | SBID-7286 | SBID-7375 | SBID-7386
ID7075-2 | ID7086-2 | ID7075-1 | ID7086-1
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Learn more
This guide and other resources for SMARTBoard 7000 and 7000Pro series
interactive displays are available in the Support section of the
SMARTwebsite (smarttech.com/support). Scan this QRcode to view these
resources on your mobile device.
Licenses
The ter ms H DMI and HDMI Hig h-Definition Multimedia Interface, and the HD MI l ogo are trade marks o r r eg ister ed trad emarks of HD MI Li censing LLC in the U nited States and other co untries .
The Bluetoo th wo rd mark is owned by the Bluetooth SIG, Inc. and any use o f such marks by S MARTTechnolo gie sULC is under lice nse.
Trademark n otice
SMARTBoard , SMARTNo tebo ok, SMARTMee tingPro , SMARTTe amWorks, SMARTInk, SMARTkapp , SMARTlab, H yPrT ouch, PenID, smarttech, the S MART log o and all SMART tagline s are trad emarks or reg ister ed trad emarks of SMARTT echnolog ie sULC in the U .S. and/or o ther countries . Intel is a trade mark o f Intel Corpo ration in the U .S. and/or other countries. Micr oso ft and Window s are e ither r eg ister ed trad emarks or trademarks of Micro soft Corpo ration in the U nited States and/or other countries . Goo gle , Go og le Cast, Androi d, Chrome and Chromebo ok are trademarks of Go ogl e Inc. All o ther third-party pr oduct and c ompany names may be trade marks o f their re spe ctive o wners .
Copyrigh t no tice
© 2 017–2 019SMARTT echnolog ie sULC. All ri ghts r es erv ed. No part of this publ ication may be rep rod uced, transmitted, transcrib ed , stor ed in a retri eval s ystem or translated into any l anguage i n any form by any means w ithout the p rio r wr itten co nsent o f SMARTTe chnologie sU LC. Information in this manual is subje ct to change w ithout notice and do es not re pr es ent a co mmitment on the p art of SMART.
This p rod uct and/or use there of is co ver ed by one or more o f the foll owing U .S. p atents:
www.smarttech.com/patents
06/2019
smar ttech.com/kb/171163

Important information

NOTE
Refer to the SMARTBoard 7000 and 7000 Pro series interactive displays installation and
maintenance guide (smarttech.com/kb/171164) for important information about installing and
maintaining the display.
WARNING
l Do not open or disassemble the display. You risk electrical shock from the high voltage
inside the casing. Opening the casing also voids the warranty.
l Do not stand (or allow children to stand) on a chair to touch the surface of the display.
l To reduce the risk of fire or electric shock, do not expose the display to rain or moisture.
l Do not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not
be covered by the warranty.
l Do not place heavy objects on the power cable. Damage to the cable could cause shock,
fire or product damage which may not be covered by the warranty.
l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
l Disconnect all of the display’s power cables from the wall outlet and seek assistance from
qualified service personnel if any of the following occur:
o
The power cable or plug is damaged
o
Liquid is spilled into the display
o
Objects fall into the display
o
The display is dropped
o
Structural damage, such as cracking, occurs
o
The display behaves unexpectedly when you follow operating instructions
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IMPORTANT INFORMATION
Federal Communication Commission interference statement
FCC Supplier’s Declaration of Conformity 47 CFR § 2.1077 Compliance Information Unique Identifier: SBID-7075, ID7075-1, ID7075-2, ID 7086-1, ID7086-2 Responsible Party – U.S. Contact Information
SMART Technologies Inc. 1505 Westlake Ave N, Suite 700 Seattle,WA 98109
compliance@smarttech.com
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device m ust accept a ny interference received, including interference that may cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference when the equipment is operated in a commer cial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installedand used in accordance with the instruction manual,may cause harm ful interference to radio communications. Operation of this equipment in a residential area is likely to cause har mful interference in which case the user will be required to correct the interference at his own expense.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could voidthe user’s authority to operate this equipment.
Restriction
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
IEEE 802.11b or 802.11g operation of this product in the USA is firmware limited to channels 1 through 13.
Radiation exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This transm itter must not be co-located or operated in conjunction with any other antenna or transmitter.
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IMPORTANT INFORMATION
Innovation, Science and Economic Development Canada statement
This device complies with RSS-247 of the Innovation,Science a nd Economic Development Cana da Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. this device m ust accept a ny interference received, including interference that may cause undesired operation.
CAUTION
(i) the device for opera tion in the band 5150-5250 MHz is only for indoor use to reduce the potential for harm ful interference to co-channel mobile satellite systems;
(ii) the m aximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725MHz shall comply with the e.i.r.p.limit; and
(iii) the ma ximum antenna gain perm itted for devices in the band 5725-5825MHz sha ll comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate.
(iv) Users should also be advisedthat high-power radars a re allocated as primary users (i.e., priorityusers) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radar s could cause interfer ence and/or damage to LE-LAN devices.
Radiation exposure statement
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This transm itter must not be co-located or operated in conjunction with any other antenna or transmitter.
Cet appareil est conform e à la norme ISEDCNR-247pour les appareils radio agr éés. Son fonctionnement est soumis aux deux conditions suivantes:
1. le dispositifne doit pas produire de brouillage préjudiciable,et
2. ce dispositif doit accepter tout brouillage r eçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.
AVERTISSEMENT
(i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de r éduire les risques de brouillage préjudiciableaux systèmes de satellites mobiles utilisant les mêmes canaux;
(ii) le gain ma ximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5 470-5 725MHz doit se conformer à la limite de p.i.r.e.;
(iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MH z) doit se conformer à la limite de p.i.r.e.spécifiée pour l’exploitation point à point et non point à point, selon le cas.
(iv) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radar s de haute puissance sont désignés utilisateurs principaux (c.-à-d.,qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que ces radars pourra ient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.
Déclaration d’exposition aux radiations
Cet équipement est conforme a ux limites d’exposition aux rayonnements I SED établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé a vec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une autre antenne ou émetteur.
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IMPORTANT INFORMATION

EU declaration of conformity

Hereby, SMART Technologies ULC declares that the radio equipment type Interactive Display SBID-7075, SBID-7075P, SBID-7086,SBI D-7086P, ID7075-1,ID7086-1, SBID-7075-V2, SBID-7075P-V2,SBID-7086-V2, SBID-7086P-V2, ID7075-2, ID7086-2and the interactive pen SBI D-7000 -PEN, SBI D-7000P-PEN are in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available a t the following Internet address: sm arttech.com/compliance
WARNING
Operation of this equipment in a residential environment could cause r adio interference.
Regulatory models: ID7075-1, ID7086-1:
Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm)
2402–2483.5 19
Regulatory models: ID7075-2,I D7086-2:
Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm)
2402–2483.5 19
5150–5350 16
5470–5725 16
Restrictions in: AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MTNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR – 5150MHz-5350MHZ is for indoor use only.
For optimal perform ance any support equipment connected to this device must be CE compliant.

Compliance to Malaysia specification

The SMART Technologies ULCInteractive Display SBID-7075,SBID-7075P,SBID-7075-V2, SBID-7075P-V2,wireless Pen models SBID-7000-PEN a nd SBID-7000P-PEN meet the M alaysian requirements as defined by the Certifying Agency, SIRIM QASInternational.
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IMPORTANT INFORMATION
United Arab Emirates – TRA registration details
Pen – Regulatory models SBI D-7000-Pen and SBID-7000 P-PEN
Panel 75" – Regulatory models SBID-7075 and ID7075-1
Panel 86" – Regulatory m odel ID7086-1
Panel 75" – Regulatory model ID7075-2
Panel 86" – Regulatory m odel ID7086-2
Microsoft® statement regarding Windows® 10 operating system
Windows 10 isautomatically updated, which is always enabled.ISP fees may apply.Additional requirements ma y apply over time for updates.
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Contents

Important information i
Federal Communication Commission interference statement ii
Innovation, Science and Economic Development Canada statement iii
EU declaration of conformity iv
Compliance to Malaysia specification iv
United Arab Emirates – TRA registration details v
Microsoft statement regarding Windows 10 operating system v
Chapter 1: Welcome 1
About this guide 1
Identifying your specific model 2
Features 3
Components 5
Accessories 9
More information 10
Chapter 2: Using the display 11
Waking up the display and putting it back to sleep 12
Using the convenience panel 12
Using touch 14
Using the pens and eraser 16
Using the iQ experience 19
Using the embedded Windows 10 experience 21
Connecting and using computers 22
Chapter 3: Troubleshooting 27
Resolving issues with power 28
Resolving issues with the occupancy sensors 28
Resolving issues with video 29
Resolving issues with image quality 29
Resolving issues with audio 31
Resolving issues with touch and digital ink 32
Resolving issues with the iQ experience 32
Resolving issues with the embedded Windows 10 experience 33
Resolving issues with software 33
Referring to the SMART knowledge base for additional troubleshooting information 33
Contacting your reseller for additional support 33
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Chapter 1
About this guide 1
Identifying your specific model 2
Identifying your SMARTBoard 7000 or 7000 Pro series interactivedisplay model 2
Identifying your appliance model 3
Features 3
Components 5
Screen 6
IR and occupancy sensors 7
Home button 8
Pens and eraser 8
Convenience panel 8
Accessory slot 8
Internal speakers 9
Accessories 9
SBA-100 projection audio system 9
SMART Audio 400 classroom amplification system 9
Stands 10
USB extenders 10
Embedded Windows 10 experience hardware 10
More information 10
This chapter introduces the SMARTBoard® 7000 and 7000 Pro series interactive displays.

About this guide

This guide explains how to use a SMARTBoard 7000 or 7000 Pro series interactive display.
This guide is intended for individuals who use displays in their organizations. Other documentation
and resources are available for those who install and maintain displays (see More information on
page10).
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CHAPTER 1
WELCOME

Identifying your specific model

SMART offers several different models of the SMARTBoard 7000 and 7000 Pro series interactive
display and appliance.
Identifying your SMARTBoard 7000 or 7000 Pro series interactivedisplay model
The following models of SMARTBoard 7000 and 7000 Pro series interactive display are available:
Model Location of
convenience and connector panels
SBID-7000-V2 models
SBID-7275-V2 Left side White 75" Yes No
SBID-7286-V2 Left side White 86" Yes No
SBID-7275P-V2 Left side Black
SBID-7286P-V2 Left side Black
SBID-7000 models (discontinued)
SBID-7075 Right side White 75" No No
SBID-7086 Right side White 86" No No
SBID-7275 Right side White 75" Yes No
SBID-7286 Right side White 86" Yes No
SBID-7375 Right side White 75" Yes Yes
SBID-7386 Right side White 86" Yes Yes
Frame style Screen size iQ Embedded
Windows 10 experience
75" Yes No
White
86" Yes No
White
SBID-7075P Right side Black
White
SBID-7086P Right side Black
White
SBID-7275P Right side Black
White
SBID-7286P Right side Black
White
SBID-7375P Right side Black
White
SBID-7386P Right side Black
White
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75" No No
86" No No
75" Yes No
86" Yes No
75" Yes Yes
86" Yes Yes
CHAPTER 1
WELCOME
Refer to the specifications for detailed technical information for these models, including product
dimensions and weights (see More information on page10).
NOTES
l Functional differences between SBID-7000-V2 models and SBID-7000 models are
highlighted throughout this guide.
l The easiest way to differentiate SBID-7000-V2 and SBID-7000 models is the location of the
convenience and connector panels. On SBID-7000-V2 models, the panels are on the left
side of the display. On SBID-7000 models, they are on the right.
SBID-7000-V2 SBID-7000

Identifying your appliance model

AM40 and AM50 appliances are installed in the accessory slots of some interactive display
models.
Use the Identifying your appliance model wizard to identify the specific model of appliance
installed in your display.

Features

The SMARTBoard 7000 or 7000 Pro series interactive display is the hub of your classroom or
meeting room. PC-free embedded computing provides one-touch access to collaborative tools,
including a whiteboard, wireless screen sharing and a web browser. There’s no need for wires,
cables or manual software and firmware updates.
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CHAPTER 1
WELCOME
The display includes the following features:
Feature Description More information
iQ experience The iQ experience provides one-touch access to
collaborative tools, including a whiteboard, wireless screen sharing and a web browser.
The iQ experience is embedded in SBID-7000-V2 models and is available with the installation of an AM40 or AM50 appliance for SBID-7000 models.
Embedded Windows 10 experience
The optional AM50 appliance with Intel® Compute Card provides a fully functional Windows 10 solution at your fingertips, without the need for an external PC or cabling.
Touch support You can do everything on the display that you can do at
your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface.
Writing and drawing support
You can write over applications in digital ink using one of the supplied pens, and then erase the digital ink using your palm, the eraser or the erasers on the pens.
Audio support The display includes integrated speakers for presenting
audio from connected input sources.
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