This guide and other resources for SMARTBoard 600 and D600 series interactive
whiteboards are available in the Support section of the SMARTwebsite
(smarttech.com/support). Scan this QRcode to view these resources on your mobile
device.
FCC warning
This equipment has b ee n tested and found to comply with the limits for a Class A digital de vice , purs uantto P art 15 o f the FCC Rules . Thes e limits are desi gned to provide
reasonable protection against harmful interfere nce when the equip ment is ope rated i n a co mmercial envir onment. T his eq uipment g enerates, use s and can r adiate radio
frequency energ y and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interfere nce to radio communications. Oper ation of this
equipment in a re sidential area is likely to cause harmful interference in which case the use r will be require d to co rrect the interfere nce at his own exp ense .
Trademark n ot ice
SMART Board , SMART No tebook, SMART Mee ting Pro, the SMART lo go , smarttech and all S MART taglines are trademarks or re gi stered trademarks of SMART Technolog ies
ULC in the U.S. and/or o ther countries . The Bluetooth wo rd mark is a registered trademark and is owned by the Bluetooth SIG, Inc. and any use of such marks b y SMART
Technologies U LC i s under license. Windows , Microsoft, Excel and Po werPo int are either r eg istered trade marks or trad emarks of Microso ft Cor po ration in the U .S. and/or
other countries . Apple, Finder , Mac and Mac OS are trademarks of Appl e Inc., r eg ister ed in the U.S. and other countries . All other third-party pr oduct and company names may
be trademarks of their resp ective owners.
This prod uct and/or use thereof is cove re d b y one o r mor e o f the following U.S . patents:
www.smarttech.com/patents
December 15, 2020
smarttech.com/kb/0014142
Important information
Before you install and use your SMART Board® 600 or D600
series interactive whiteboard, read and understand the safety
warnings and precautions in this installation and user guide.
These safety warnings and precautions describe the safe and
correct operation of your SMART Board interactivewhiteboard
and its accessories,helping you to prevent injuries and equipment
damage.
NOTE
In this document, the term “interactive whiteboard” refers to
your interactive whiteboard and its accessories and options.
Safety warnings and cautions
WARNING
l Failure to follow the installation instructions included with
your interactive whiteboard, or found in this guide,could
result in personal injury or product damage.
l Read the safety warnings, precautions and other
important information published by your projector’s
manufacturer. Do not stare (or allow children to stare)
directlyinto your projector’s beam of light.Do not touch
(or allow children to touch) your projector because it can
become extremely hot during normal operation.
l Two people are required to safely mount your interactive
whiteboard on a wall or floor stand because it might be
too heavy for one person to safely maneuver alone.
When you lift your interactivewhiteboard, you and your
assistant should stand on either side of the screen,
supporting its weight at the bottom corners while
balancing the top with your other hands.
l Do not leave cables on the floor where they can be a
trippinghazard. If you must run a cableover the floor, lay
it in a flat, straight line and secure it to the floor with tape
or a cable management strip of a contrasting color.
Handle cables carefully and avoid excessive bending.
l To reduce the risk of fire or electric shock, do not expose
your SMART Board interactivewhiteboard to rain or
moisture.
l Use two wall-mounting brackets to install your SMART
Board 685/D685 or 690/D695interactive whiteboard.
Usingonly one bracket could result in personal injury or
product damage.
l Do not mount your SMART Board 600 or D600 series
interactive whiteboard on a SMARTBoard 500 series
interactive whiteboard floor stand. Using an older stand
couldresult in personal injury or product damage. Only
FS670 stands are certified for use with 660,680 or D680
models.
l Do not mount a SMART Board 685,D685,690 or D690
interactive whiteboard on a floor stand. Do not modify
either your interactive whiteboard or a floor stand to
make them compatible.Using a large interactive
whiteboard with a small stand creates a tipping hazard.
l Do not mount the optional USB audio system speakers
on a SMART Board 640 interactive whiteboard mounted
on an FS640 stand. Using the speakers with the small
stand creates a tipping hazard.
l Move your floor stand-mounted SMART Board
interactive whiteboard with care. Before moving your
floor stand-mounted interactive whiteboard, lower your
interactive whiteboard to Position 2, and then proceed
with care. Quickstops, excessive force and uneven
surfaces might cause your interactive whiteboard to
overturn. Before moving a floor stand, make sure that
the anti-tipfeet are retracted or lockedin the up position.
l Do not stand (or allowchildren to stand) on a chair to
touch the surface of your SMART Board interactive
whiteboard. Instead, remount the product at the
appropriate height,or use a SMARTheight-adjustable
floor stand.
l Do not climb (or allow children to climb) on your wall-or
floor stand-mounted SMART Board interactive
whiteboard. Climbing on your interactivewhiteboard or
projector boom, or riding on your floor stand, could result
in personal injury or product damage.
l There are no user-serviceableparts insidethe pen tray.
Onlyqualified personnel should disassemble the pen
tray’s printed circuitboards, and this procedure must be
done with proper electrostatic discharge (ESD)
protection.
l If you are using an RS-232serial expansion module, a
wireless Bluetooth®connection expansion module or a
USB audio system, use only the power supply included
with that product. These products do not use the same
power supplies.Using the wrong power supply might
create a safety hazard or damage the equipment. If in
doubt,refer to the specification sheet for your product to
verify the power supplytype.
smarttech.com/kb/0014143
Important information
CAUTION
l If you need to lean your interactivewhiteboard against a
wall before you mount it,make sure that it remains in an
upright position,resting on its pen tray brackets,which
are designed to sustain your interactive whiteboard’s
weight.
l Do not rest your interactivewhiteboard on its side or on
the top of its frame.
l Do not add any extra weightor excessive pressure to a
wall-mounted interactivewhiteboard or itspen tray.
SMART designed the brackets to support onlythe weight
of your interactive whiteboard during normal use.
l For operating safety and to prevent damage to your
interactive whiteboard, connect its USB connector only to
a computer that has a USB compliant interface and that
bears the USB logo.In addition, the USB source
computer must be compliant with CSA/UL/EN 60950 and
bear the CE mark and CSA and/or UL mark(s) for CSA/UL
60950.
l If dust or small items prevent pen tray buttons from being
pressed or cause constant button contact, remove the
obstructions carefully.
l When transporting your SMART Board interactive
whiteboard, repack it with as much of the original
packagingas possible.This packaging was designed
with optimal shock and vibration protection.
l Do not allow excess glass cleaner to flow into the crack
between the lower frame and the writing surface, or into
the pen tray slots.
Other precautions
If you own a SMART product other than a SMART Board 600 or
D600 series interactive whiteboard, refer to the installation
manual for your product for relevant warnings and maintenance
instructions.
To ensure operating safety and to prevent product damage,
observe the following precautions.
l Don’t set up or use your interactive whiteboard in an area
with excessive levels of dust, humidity or smoke.
l If your SMART Board interactive whiteboard requires
replacement parts, make sure that the service technician
uses replacement parts specifiedby SMART Technologies
or parts with the same characteristics as the original.
l Be aware that security cable locks aren’t designed to be a
solidprotection measure because the lockcan be torn out.
However, potential thieves might be reluctant to try to sella
product with a broken security cable lockhole,which would
readily identify it as a stolen item.
smarttech.com/kb/0014144
Contents
Important information3
Chapter 1: About your SMART Board 600 or D6007
Features8
Understanding how your interactive whiteboard works9
Components and accessories10
Chapter 2: Installing and securing your interactive whiteboard12
Environmental requirements12
Wall mounting your interactive whiteboard13
Securing and removing the pen tray23
Chapter 3: Connecting your interactive whiteboard to your computer27
Power safety27
Connecting with a USB cable28
Installing SMART software30
Configuring your computer settings31
Orienting your interactive whiteboard32
Connecting a guest laptop35
Connecting multiple interactive products35
Chapter 4: Using and maintaining your interactive whiteboard37
Tips for trouble-free performance37
Keeping the writing surface clean38
Transporting your interactive whiteboard39
Indicators and controls40
Chapter 5: Troubleshooting your interactive whiteboard43
Adjusting the projected image43
Resetting your interactive whiteboard44
Troubleshooting using the Ready light45
Troubleshooting tips50
Finding more information52
Contacting SMART Technical Support53
Appendix A: Hardware environmental compliance54
Waste Electrical and Electronic Equipment regulations (WEEE directive)54
Restriction of Certain Hazardous Substances (RoHS directive)54
Packaging54
China’s Electronic Information Products regulations54
smarttech.com/kb/0014145
Contents
U.S. Consumer Product Safety Improvement Act55
smarttech.com/kb/0014146
Chapter 1
Features8
Touch8
Pen tray8
Durable surface8
Wall-mounting bracket(s)8
Standard USB cable9
Security cable lock feature9
Expansion slot9
Optional accessories9
Understanding how your interactive whiteboard works9
SMART software9
Components and accessories10
Optional accessories11
Your SMART Board 600 or D600 series product is a touch sensitive, front projection interactive whiteboard.
It enables you to do everything that you can do at your computer—open and close applications, scroll
through files, conference with others, create new documents or edit existing ones, visit websites, play
video clips and more—by touching the screen. You can also write over any application in digital ink using a
pen tray pen or your finger, and then save these notes to a .notebook file for future reference and
distribution.
smarttech.com/kb/0014147
Chapter 1
About your SMART Board 600 or D600
Features
Your SMART Board 600 or D600 series
interactive whiteboard includes many features of
earlier SMART Board interactive whiteboards,
such as a resistive touch screen and a pen tray.
Although the basic operation is the same, SMART
made many improvements to make the 600 and
D600 series look more up-to-date and easier to
use, service and install.
The following models are available:
l 640—48" diagonal
l 660—64" diagonal
l 680/D680—77" diagonal (4:3 aspect ratio)
l 685/D685—87" diagonal (16:10 aspect ratio)
l 690/D690—94" diagonal (16:9 aspect ratio)
Touch
Write, erase and perform mouse functions with your finger, a pen tray pen or the eraser.
Models D680, D685 and D690 offer dual-user capabilities, enabling two users to touch or write
simultaneously at the interactive whiteboard in SMART Notebook® collaborative learning software. In dualuser mode, SMART Notebook software switches to full screen-mode and a line divides the screen into two
separate workspaces, each with its own set of tools. For teachers, dual-user mode facilitates collaboration,
competition, one-to-one instruction and increased student participation at the interactive whiteboard.
Pen tray
Pick up a pen tray pen or the eraser, and the pen tray detects which tool you’ve selected. Buttons activate
the on-screen keyboard, right-click and help functions.
Durable surface
The hard-coated surface is tear proof, optimized for projection and easily cleaned with whiteboard cleaner,
or disinfected with a diluted bleach solution.
Wall-mounting bracket(s)
Install your SMART Board interactive whiteboard simply and securely.
smarttech.com/kb/0014148
Chapter 1
About your SMART Board 600 or D600
Standard USB cable
Connect your SMART Board interactive whiteboard to your computer.
Security cable lock feature
Lock your interactive whiteboard with a security cable to help safeguard it from theft.
Expansion slot
Add optional accessories, such as a SystemOn expansion module.
Optional accessories
To view a variety of accessories for your SMART Board interactive whiteboard, go to
smarttech.com/accessories.
Understanding how your interactive whiteboard
works
Your interactive whiteboard functions as an input device for your computer, just like a mouse, enabling you
to work in any application on your computer from your interactive whiteboard’s screen.
When you touch your interactive whiteboard’s screen, your interactive whiteboard detects the contact’s
horizontal and vertical (or x,y) coordinates. Your computer’s mouse driver interprets these coordinates and
moves the pointer to the corresponding point on the screen.
Using your interactive whiteboard requires a computer and a digital projector. These components work
together as follows:
l Your computer runs an application, and then sends the image to your projector.
l Your projector casts the image onto your interactive whiteboard.
l Your interactive whiteboard acts both as your computer’s monitor and its input devices, i.e., mouse
and keyboard, enabling you to control any application by touching the screen.
SMART software
To use the features of the interactive whiteboard, you must install SMART software on your computer.
SMART software includes:
smarttech.com/kb/0014149
Chapter 1
About your SMART Board 600 or D600
l SMART Product Drivers
l SMART Notebook collaborative learning software
OR
l SMART Meeting Pro® software
With SMART Product Drivers, your interactive whiteboard’s surface responds to the touch of your finger or
pen tray pen. The touch of your finger on the screen becomes a mouse click, enabling you to control your
computer from your interactive whiteboard. When you remove a pen from the pen tray, sensors detect
which tool you’re using.
SMART Product Drivers then interact with your computer’s mouse driver to change the pointer to a colored
pen, enabling you to write in digital ink on your desktop or any open application. When you replace the
pen and pick up the eraser, you can erase the digital ink from the screen.
With SMART Notebook software, you can save your notes to a .notebook file or directly into any Ink Aware
application, such as Microsoft® Word, Excel® or PowerPoint®. SMART Notebook software features
interactive tools and a library of learning resources to help you energize lessons.
Alternatively, you can install SMART Meeting Pro software.
With SMART Meeting Pro software, you can display files on your interactive whiteboard and write notes in
digital ink during collaborative work sessions. You can save your notes to a .notebook file and then
distribute notes and action items by e-mailing them or saving them to a USB drive for transfer later.
NOTE
In most cases, SMART Product Drivers is downloaded automatically when you install SMART Notebook
or SMART Meeting Pro software.
Components and accessories
Your SMART Board 600 or D600 series interactive whiteboard includes the following components. To
purchase replacement parts, contact your authorized SMART reseller.
ComponentDescription
USB cableAn included 16' 5" (5 m) USB cable enables you to connect
your SMART Board 600 or D600 series interactive whiteboard
to a USB receptacle on your computer.
smarttech.com/kb/00141410
Chapter 1
About your SMART Board 600 or D600
ComponentDescription
PensThe pens have rubberized grip areas and are colored to match
four colors of digital ink: black, red, green and blue.
You can use dry-erase markers instead of the included pens, as
long as they’re a similar shape, don’t scratch or mark your
interactive whiteboard’s surface and reflect infrared light. If the substitute isn’t reflective
to infrared light, the pen tray sensors might not detect the presence of the pen.
NOTE
Some of SMART’s older pens aren’t designed to reflect infrared light, and the pen
tray sensors might not detect them reliably.
TIP
Wrap light-colored tape around a substitute pen to improve the reflection of infrared
light, helping with tool detection.
EraserThe eraser is rectangular to mimic a traditional chalkboard eraser.
Again, you can use a substitute object, as long as it has a similar
shape, doesn’t scratch or mark your interactive whiteboard’s
surface and reflects infrared light.
SMART Board
interactive
The 32" (81.3 cm) wall-mounting bracket comes with five screws and drywall anchors,
enabling you to wall-mount your interactive whiteboard simply and securely.
whiteboard
wall-mounting
kit
NOTE
Models 685, D685, 690 and D690 come with two wall-mounting kits.
Optional accessories
You can add a variety of optional interactive whiteboard accessories to best meet your specific needs.
Purchase these items when you order your interactive whiteboard, or later from your authorized SMART
reseller. For more information about accessories, go to smarttech.com/accessories.
smarttech.com/kb/00141411
Chapter 2
whiteboard
Environmental requirements12
Wall mounting your interactive whiteboard13
Recommended heights for wall-mounting13
For children or for adults in wheelchairs14
For adults of average height14
For children and short adults, and for clearing obstructions to the projected image14
Tools required to wall-mount your interactive whiteboard15
Wall-mounting your interactive whiteboard16
Aligning your interactive whiteboard with your projector20
Completing your installation20
Securing and removing the pen tray23
Locking the pen tray to your interactive whiteboard23
Securing the pen tray to the pen tray brackets24
Removing the pen tray25
Refer to these topics for information about mounting your SMART Board 600 or D600 series interactive
whiteboard on a floor stand or on a wall.
Environmental requirements
Before installing the interactive whiteboard, review the following environmental requirements.
Environmental
requirement
Operating temperature41°F to 95°F (5°C to 35°C)
Storage temperature-40°F to 120°F (-40°C to 50°C)
Humidity
smarttech.com/kb/00141412
Parameter
5% to 80% relative humidity, non-condensing
l
Humidity above 80% can cause slight wrinkling in the screen surface
l
sheet. The wrinkles disappear when the humidity lowers.
Chapter 2
Installing and securing your interactive whiteboard
Environmental
requirement
Water and fluid
resistance
Dust
Electrostatic discharge
(ESD)
Parameter
Intended for indoor use only. Doesn’t meet any salt-spray or water ingress
l
requirements.
Don’t pour or spray liquids directly onto the interactive whiteboard or any
l
of its sub-components. These liquids might get into areas where they
could damage sensitive electronic components. Refer to Keeping thewriting surface clean on page38 for detailed instructions on cleaning the
interactive whiteboard.
Moderate dust. Intended for use in office and classroom environments.
l
Not for industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation.
Designed for pollution degree 1 (P1) as per EN61558-1, which is defined as
l
“No pollution or only dry non-conductive pollution.”
Designed to withstand electrostatic shock
l
EN61000-4-2 severity level 4 for direct and indirect ESD
l
No malfunction or damage up to 15kV (both polarities) with a 330 ohm,
l
150 pF probe (air discharge)
Unmated connectors meet no malfunction or damage up to 8kV for direct
l
(contact) discharge
Conducted and radiated
EN55022/CISPR 22, Class B
emissions
Wall mounting your interactive whiteboard
WARNING
Two people are required to safely mount your interactive whiteboard on a wall.
IMPORTANT
For information on installing your SMART Board interactive whiteboard on a floor or table stand, go to the
SMART Board 600 and D600 series Support Web page.
Recommended heights for wall-mounting
Consider the general height of your user community when you choose a location for wall-mounting your
interactive whiteboard. If you mount your interactive whiteboard too low, it might force tall people to bend
over uncomfortably. If it’s too high, other people might need to reach up too far. Also remember to leave
enough room on either side so that you can stand beside it.
smarttech.com/kb/00141413
Chapter 2
Installing and securing your interactive whiteboard
Use the following guidelines to determine the optimal height for your interactive whiteboard.
For children or for adults in wheelchairs
ModelDistance from floor to bottom of
bracket
Distance from floor to top of
interactive whiteboard
For children and short adults, and for clearing obstructions to the projected image
If SMART Board 640 interactive whiteboard users are of shorter stature, you might want to mount your
interactive whiteboard lower on the wall, while keeping it high enough that furniture or other objects don’t
obstruct the projected image.
smarttech.com/kb/00141414
Chapter 2
Installing and securing your interactive whiteboard
ModelDistance from floor to bottom of
bracket
Distance from floor to top of
interactive whiteboard
64059 1/2" (151.1 cm)63 3/4" (161.9 cm)
Tools required to wall-mount your interactive whiteboard
To wall-mount your interactive whiteboard you’ll need the following tools, which
aren’t included:
l A Phillips No. 2 screwdriver (all screws must be tightened by hand)
l A ruler or measuring tape
l A carpenter’s level
l A pencil or other marking device
l A stepladder
WARNING
l Failure to follow these instructions could result in personal injury and product damage.
l Two people are required to safely mount your interactive whiteboard because it might be too
heavy for one person to safely maneuver onto the wall-mounting brackets. When you lift your
interactive whiteboard, you and your assistant should stand on either side of the screen, supporting
its weight at the bottom corners while balancing the top with your other hands.
smarttech.com/kb/00141415
Chapter 2
Installing and securing your interactive whiteboard
CAUTION
l If you need to lean your interactive whiteboard against a wall before you mount it, make sure that it
remains in an upright position, resting on its pen tray brackets, which are designed to sustain your
interactive whiteboard’s weight.
l Do not rest your interactive whiteboard on its side or on the top of its frame.
NOTES
l To take full advantage of all the interactive features of your SMART product, you must connect a
digital projector (not included).
l Some steps in the following procedure look different than illustrated if you have a SMART Board
685/D685 or 690/D690 interactive whiteboard.
Wall-mounting your interactive whiteboard
Follow this procedure to mount your SMART Board interactive whiteboard on a wood or metal framed wall
surfaced with gypsum or drywall. Some notes are provided for concrete wall installations.
IMPORTANT
If you need to install your interactive whiteboard system on certain masonry wall types, including
concrete or cinder block, reinforced concrete walls, walls with plaster lath finishing, walls of unusual
construction or other types of walls, refer to your local building authority for instructions,
recommendations and safe work practices.
smarttech.com/kb/00141416
Chapter 2
Installing and securing your interactive whiteboard
To wall-mount your interactive whiteboard
1. Using a pencil, a carpenter’s level and a ruler or measuring tape, draw a horizontal line on the wall,
centered on the mid-point of your interactive whiteboard’s future position. If your projector is already
mounted on the ceiling, this is roughly the center of your projected image.
IMPORTANT
The illustration shows a common height for adult users of SMART Board 680, D680, 685, D685, 690
and D690 interactive whiteboards. Refer to Recommended heights for wall-mounting on page13 for
recommendations for other models and audiences.
smarttech.com/kb/00141417
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