SMART SB640, SB660, SB680, SB685, SB690 User Manual

...
SMART Board® 600 and D600 series
interactive whiteboards
INSTALLATION AND USER GUIDE
SB640 | SB660 | SB680 | SB685 | SB690 | SBD680 | SBD685 | SBD690
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FCC warning
This equipment has b ee n tested and found to comply with the limits for a Class A digital de vice , purs uantto P art 15 o f the FCC Rules . Thes e limits are desi gned to provide reasonable protection against harmful interfere nce when the equip ment is ope rated i n a co mmercial envir onment. T his eq uipment g enerates, use s and can r adiate radio frequency energ y and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interfere nce to radio communications. Oper ation of this equipment in a re sidential area is likely to cause harmful interference in which case the use r will be require d to co rrect the interfere nce at his own exp ense .
Trademark n ot ice
SMART Board , SMART No tebook, SMART Mee ting Pro, the SMART lo go , smarttech and all S MART taglines are trademarks or re gi stered trademarks of SMART Technolog ies ULC in the U.S. and/or o ther countries . The Bluetooth wo rd mark is a registered trademark and is owned by the Bluetooth SIG, Inc. and any use of such marks b y SMART Technologies U LC i s under license. Windows , Microsoft, Excel and Po werPo int are either r eg istered trade marks or trad emarks of Microso ft Cor po ration in the U .S. and/or other countries . Apple, Finder , Mac and Mac OS are trademarks of Appl e Inc., r eg ister ed in the U.S. and other countries . All other third-party pr oduct and company names may be trademarks of their resp ective owners.
Copyrigh t no tice
© 2 011–2020SMARTTe chnologiesULC. All rig hts reserved. No part of this publication may b e r ep ro duced , transmitted, transcrib ed , stor ed in a retrie val sys tem or translated into any language in any form by any means without the prio r written consent of SMARTTe chnologies ULC. Information in this manual is subject to change without notice and doe s not re pr esent a co mmitment on the part of SMART.
This prod uct and/or use thereof is cove re d b y one o r mor e o f the following U.S . patents:
www.smarttech.com/patents
December 15, 2020
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Important information

Before you install and use your SMART Board® 600 or D600 series interactive whiteboard, read and understand the safety warnings and precautions in this installation and user guide. These safety warnings and precautions describe the safe and correct operation of your SMART Board interactivewhiteboard and its accessories,helping you to prevent injuries and equipment damage.
NOTE
In this document, the term “interactive whiteboard” refers to your interactive whiteboard and its accessories and options.
Safety warnings and cautions
WARNING
l Failure to follow the installation instructions included with
your interactive whiteboard, or found in this guide,could result in personal injury or product damage.
l Read the safety warnings, precautions and other
important information published by your projector’s manufacturer. Do not stare (or allow children to stare) directlyinto your projector’s beam of light.Do not touch (or allow children to touch) your projector because it can become extremely hot during normal operation.
l Two people are required to safely mount your interactive
whiteboard on a wall or floor stand because it might be too heavy for one person to safely maneuver alone. When you lift your interactivewhiteboard, you and your assistant should stand on either side of the screen, supporting its weight at the bottom corners while balancing the top with your other hands.
l Do not leave cables on the floor where they can be a
trippinghazard. If you must run a cableover the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable management strip of a contrasting color. Handle cables carefully and avoid excessive bending.
l To reduce the risk of fire or electric shock, do not expose
your SMART Board interactivewhiteboard to rain or moisture.
l Use two wall-mounting brackets to install your SMART
Board 685/D685 or 690/D695interactive whiteboard. Usingonly one bracket could result in personal injury or product damage.
l Do not mount your SMART Board 600 or D600 series
interactive whiteboard on a SMARTBoard 500 series
interactive whiteboard floor stand. Using an older stand couldresult in personal injury or product damage. Only FS670 stands are certified for use with 660,680 or D680 models.
l Do not mount a SMART Board 685,D685,690 or D690
interactive whiteboard on a floor stand. Do not modify either your interactive whiteboard or a floor stand to make them compatible.Using a large interactive whiteboard with a small stand creates a tipping hazard.
l Do not mount the optional USB audio system speakers
on a SMART Board 640 interactive whiteboard mounted on an FS640 stand. Using the speakers with the small stand creates a tipping hazard.
l Move your floor stand-mounted SMART Board
interactive whiteboard with care. Before moving your floor stand-mounted interactive whiteboard, lower your interactive whiteboard to Position 2, and then proceed with care. Quickstops, excessive force and uneven surfaces might cause your interactive whiteboard to overturn. Before moving a floor stand, make sure that the anti-tipfeet are retracted or lockedin the up position.
l Do not stand (or allowchildren to stand) on a chair to
touch the surface of your SMART Board interactive whiteboard. Instead, remount the product at the appropriate height,or use a SMARTheight-adjustable floor stand.
l Do not climb (or allow children to climb) on your wall-or
floor stand-mounted SMART Board interactive whiteboard. Climbing on your interactivewhiteboard or projector boom, or riding on your floor stand, could result in personal injury or product damage.
l There are no user-serviceableparts insidethe pen tray.
Onlyqualified personnel should disassemble the pen tray’s printed circuitboards, and this procedure must be done with proper electrostatic discharge (ESD) protection.
l If you are using an RS-232serial expansion module, a
wireless Bluetooth®connection expansion module or a USB audio system, use only the power supply included with that product. These products do not use the same power supplies.Using the wrong power supply might create a safety hazard or damage the equipment. If in doubt,refer to the specification sheet for your product to verify the power supplytype.
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Important information
CAUTION
l If you need to lean your interactivewhiteboard against a
wall before you mount it,make sure that it remains in an upright position,resting on its pen tray brackets,which are designed to sustain your interactive whiteboard’s weight.
l Do not rest your interactivewhiteboard on its side or on
the top of its frame.
l Do not add any extra weightor excessive pressure to a
wall-mounted interactivewhiteboard or itspen tray. SMART designed the brackets to support onlythe weight of your interactive whiteboard during normal use.
l For operating safety and to prevent damage to your
interactive whiteboard, connect its USB connector only to a computer that has a USB compliant interface and that bears the USB logo.In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL mark(s) for CSA/UL
60950.
l If dust or small items prevent pen tray buttons from being
pressed or cause constant button contact, remove the obstructions carefully.
l When transporting your SMART Board interactive
whiteboard, repack it with as much of the original packagingas possible.This packaging was designed with optimal shock and vibration protection.
l Do not allow excess glass cleaner to flow into the crack
between the lower frame and the writing surface, or into the pen tray slots.
Other precautions
If you own a SMART product other than a SMART Board 600 or D600 series interactive whiteboard, refer to the installation manual for your product for relevant warnings and maintenance instructions.
To ensure operating safety and to prevent product damage, observe the following precautions.
l Don’t set up or use your interactive whiteboard in an area
with excessive levels of dust, humidity or smoke.
l If your SMART Board interactive whiteboard requires
replacement parts, make sure that the service technician uses replacement parts specifiedby SMART Technologies or parts with the same characteristics as the original.
l Be aware that security cable locks aren’t designed to be a
solidprotection measure because the lockcan be torn out. However, potential thieves might be reluctant to try to sella product with a broken security cable lockhole,which would readily identify it as a stolen item.
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Contents
Important information 3
Chapter 1: About your SMART Board 600 or D600 7
Features 8 Understanding how your interactive whiteboard works 9 Components and accessories 10
Chapter 2: Installing and securing your interactive whiteboard 12
Environmental requirements 12 Wall mounting your interactive whiteboard 13 Securing and removing the pen tray 23
Chapter 3: Connecting your interactive whiteboard to your computer 27
Power safety 27 Connecting with a USB cable 28 Installing SMART software 30 Configuring your computer settings 31 Orienting your interactive whiteboard 32 Connecting a guest laptop 35 Connecting multiple interactive products 35
Chapter 4: Using and maintaining your interactive whiteboard 37
Tips for trouble-free performance 37 Keeping the writing surface clean 38 Transporting your interactive whiteboard 39 Indicators and controls 40
Chapter 5: Troubleshooting your interactive whiteboard 43
Adjusting the projected image 43 Resetting your interactive whiteboard 44 Troubleshooting using the Ready light 45 Troubleshooting tips 50 Finding more information 52 Contacting SMART Technical Support 53
Appendix A: Hardware environmental compliance 54
Waste Electrical and Electronic Equipment regulations (WEEE directive) 54 Restriction of Certain Hazardous Substances (RoHS directive) 54 Packaging 54 China’s Electronic Information Products regulations 54
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Contents
U.S. Consumer Product Safety Improvement Act 55
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Chapter 1
Features 8
Touch 8 Pen tray 8 Durable surface 8 Wall-mounting bracket(s) 8 Standard USB cable 9 Security cable lock feature 9 Expansion slot 9 Optional accessories 9
Understanding how your interactive whiteboard works 9
SMART software 9
Components and accessories 10
Optional accessories 11
Your SMART Board 600 or D600 series product is a touch sensitive, front projection interactive whiteboard. It enables you to do everything that you can do at your computer—open and close applications, scroll through files, conference with others, create new documents or edit existing ones, visit websites, play video clips and more—by touching the screen. You can also write over any application in digital ink using a pen tray pen or your finger, and then save these notes to a .notebook file for future reference and distribution.
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Chapter 1
About your SMART Board 600 or D600

Features

Your SMART Board 600 or D600 series interactive whiteboard includes many features of earlier SMART Board interactive whiteboards, such as a resistive touch screen and a pen tray. Although the basic operation is the same, SMART made many improvements to make the 600 and D600 series look more up-to-date and easier to use, service and install.
The following models are available:
l 640—48" diagonal
l 660—64" diagonal
l 680/D680—77" diagonal (4:3 aspect ratio)
l 685/D685—87" diagonal (16:10 aspect ratio)
l 690/D690—94" diagonal (16:9 aspect ratio)

Touch

Write, erase and perform mouse functions with your finger, a pen tray pen or the eraser.
Models D680, D685 and D690 offer dual-user capabilities, enabling two users to touch or write simultaneously at the interactive whiteboard in SMART Notebook® collaborative learning software. In dual­user mode, SMART Notebook software switches to full screen-mode and a line divides the screen into two separate workspaces, each with its own set of tools. For teachers, dual-user mode facilitates collaboration, competition, one-to-one instruction and increased student participation at the interactive whiteboard.

Pen tray

Pick up a pen tray pen or the eraser, and the pen tray detects which tool you’ve selected. Buttons activate the on-screen keyboard, right-click and help functions.

Durable surface

The hard-coated surface is tear proof, optimized for projection and easily cleaned with whiteboard cleaner, or disinfected with a diluted bleach solution.

Wall-mounting bracket(s)

Install your SMART Board interactive whiteboard simply and securely.
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Chapter 1
About your SMART Board 600 or D600

Standard USB cable

Connect your SMART Board interactive whiteboard to your computer.

Security cable lock feature

Lock your interactive whiteboard with a security cable to help safeguard it from theft.

Expansion slot

Add optional accessories, such as a SystemOn expansion module.

Optional accessories

To view a variety of accessories for your SMART Board interactive whiteboard, go to
smarttech.com/accessories.

Understanding how your interactive whiteboard works

Your interactive whiteboard functions as an input device for your computer, just like a mouse, enabling you to work in any application on your computer from your interactive whiteboard’s screen.
When you touch your interactive whiteboard’s screen, your interactive whiteboard detects the contact’s horizontal and vertical (or x,y) coordinates. Your computer’s mouse driver interprets these coordinates and moves the pointer to the corresponding point on the screen.
Using your interactive whiteboard requires a computer and a digital projector. These components work together as follows:
l Your computer runs an application, and then sends the image to your projector.
l Your projector casts the image onto your interactive whiteboard.
l Your interactive whiteboard acts both as your computer’s monitor and its input devices, i.e., mouse
and keyboard, enabling you to control any application by touching the screen.

SMART software

To use the features of the interactive whiteboard, you must install SMART software on your computer. SMART software includes:
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Chapter 1
About your SMART Board 600 or D600
l SMART Product Drivers
l SMART Notebook collaborative learning software
OR
l SMART Meeting Pro® software
With SMART Product Drivers, your interactive whiteboard’s surface responds to the touch of your finger or pen tray pen. The touch of your finger on the screen becomes a mouse click, enabling you to control your computer from your interactive whiteboard. When you remove a pen from the pen tray, sensors detect which tool you’re using.
SMART Product Drivers then interact with your computer’s mouse driver to change the pointer to a colored pen, enabling you to write in digital ink on your desktop or any open application. When you replace the pen and pick up the eraser, you can erase the digital ink from the screen.
With SMART Notebook software, you can save your notes to a .notebook file or directly into any Ink Aware application, such as Microsoft® Word, Excel® or PowerPoint®. SMART Notebook software features interactive tools and a library of learning resources to help you energize lessons.
Alternatively, you can install SMART Meeting Pro software.
With SMART Meeting Pro software, you can display files on your interactive whiteboard and write notes in digital ink during collaborative work sessions. You can save your notes to a .notebook file and then distribute notes and action items by e-mailing them or saving them to a USB drive for transfer later.
NOTE
In most cases, SMART Product Drivers is downloaded automatically when you install SMART Notebook or SMART Meeting Pro software.

Components and accessories

Your SMART Board 600 or D600 series interactive whiteboard includes the following components. To purchase replacement parts, contact your authorized SMART reseller.
Component Description
USB cable An included 16' 5" (5 m) USB cable enables you to connect
your SMART Board 600 or D600 series interactive whiteboard to a USB receptacle on your computer.
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Chapter 1
About your SMART Board 600 or D600
Component Description
Pens The pens have rubberized grip areas and are colored to match
four colors of digital ink: black, red, green and blue. You can use dry-erase markers instead of the included pens, as
long as they’re a similar shape, don’t scratch or mark your interactive whiteboard’s surface and reflect infrared light. If the substitute isn’t reflective to infrared light, the pen tray sensors might not detect the presence of the pen.
NOTE
Some of SMART’s older pens aren’t designed to reflect infrared light, and the pen tray sensors might not detect them reliably.
TIP
Wrap light-colored tape around a substitute pen to improve the reflection of infrared light, helping with tool detection.
Eraser The eraser is rectangular to mimic a traditional chalkboard eraser.
Again, you can use a substitute object, as long as it has a similar shape, doesn’t scratch or mark your interactive whiteboard’s surface and reflects infrared light.
SMART Board interactive
The 32" (81.3 cm) wall-mounting bracket comes with five screws and drywall anchors, enabling you to wall-mount your interactive whiteboard simply and securely.
whiteboard wall-mounting kit
NOTE
Models 685, D685, 690 and D690 come with two wall-mounting kits.

Optional accessories

You can add a variety of optional interactive whiteboard accessories to best meet your specific needs. Purchase these items when you order your interactive whiteboard, or later from your authorized SMART
reseller. For more information about accessories, go to smarttech.com/accessories.
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Chapter 2
whiteboard
Environmental requirements 12 Wall mounting your interactive whiteboard 13
Recommended heights for wall-mounting 13
For children or for adults in wheelchairs 14 For adults of average height 14
For children and short adults, and for clearing obstructions to the projected image 14 Tools required to wall-mount your interactive whiteboard 15 Wall-mounting your interactive whiteboard 16 Aligning your interactive whiteboard with your projector 20 Completing your installation 20
Securing and removing the pen tray 23
Locking the pen tray to your interactive whiteboard 23 Securing the pen tray to the pen tray brackets 24 Removing the pen tray 25
Refer to these topics for information about mounting your SMART Board 600 or D600 series interactive whiteboard on a floor stand or on a wall.

Environmental requirements

Before installing the interactive whiteboard, review the following environmental requirements.
Environmental requirement
Operating temperature 41°F to 95°F (5°C to 35°C)
Storage temperature -40°F to 120°F (-40°C to 50°C)
Humidity
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Parameter
5% to 80% relative humidity, non-condensing
l
Humidity above 80% can cause slight wrinkling in the screen surface
l
sheet. The wrinkles disappear when the humidity lowers.
Chapter 2
Installing and securing your interactive whiteboard
Environmental requirement
Water and fluid resistance
Dust
Electrostatic discharge (ESD)
Parameter
Intended for indoor use only. Doesn’t meet any salt-spray or water ingress
l
requirements. Don’t pour or spray liquids directly onto the interactive whiteboard or any
l
of its sub-components. These liquids might get into areas where they could damage sensitive electronic components. Refer to Keeping the writing surface clean on page38 for detailed instructions on cleaning the interactive whiteboard.
Moderate dust. Intended for use in office and classroom environments.
l
Not for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation.
Designed for pollution degree 1 (P1) as per EN61558-1, which is defined as
l
“No pollution or only dry non-conductive pollution.”
Designed to withstand electrostatic shock
l
EN61000-4-2 severity level 4 for direct and indirect ESD
l
No malfunction or damage up to 15kV (both polarities) with a 330 ohm,
l
150 pF probe (air discharge) Unmated connectors meet no malfunction or damage up to 8kV for direct
l
(contact) discharge
Conducted and radiated
EN55022/CISPR 22, Class B
emissions

Wall mounting your interactive whiteboard

WARNING
Two people are required to safely mount your interactive whiteboard on a wall.
IMPORTANT
For information on installing your SMART Board interactive whiteboard on a floor or table stand, go to the
SMART Board 600 and D600 series Support Web page.

Recommended heights for wall-mounting

Consider the general height of your user community when you choose a location for wall-mounting your interactive whiteboard. If you mount your interactive whiteboard too low, it might force tall people to bend over uncomfortably. If it’s too high, other people might need to reach up too far. Also remember to leave enough room on either side so that you can stand beside it.
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Chapter 2
Installing and securing your interactive whiteboard
Use the following guidelines to determine the optimal height for your interactive whiteboard.
For children or for adults in wheelchairs
Model Distance from floor to bottom of
bracket
Distance from floor to top of interactive whiteboard
680/D680/685/D685/690/D690 59 1/2" (151.1 cm) 63 3/4" (161.9 cm)
660 56 1/2" (143.5 cm) 60 3/4" (154.3 cm)
640 51 1/2" (130.8 cm) 55 3/4" (141.6 cm)
For adults of average height
Model Distance from floor to bottom of
bracket
Distance from floor to top of interactive whiteboard
680/D680/685/D685/690/D690 77 1/2" (196.9 cm) 81 3/4" (207.6 cm)
660 69 1/2" (176.5 cm) 73 3/4" (187.3 cm)
640 69 1/2" (176.5 cm) 73 3/4" (187.3 cm)
For children and short adults, and for clearing obstructions to the projected image
If SMART Board 640 interactive whiteboard users are of shorter stature, you might want to mount your interactive whiteboard lower on the wall, while keeping it high enough that furniture or other objects don’t obstruct the projected image.
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Chapter 2
Installing and securing your interactive whiteboard
Model Distance from floor to bottom of
bracket
Distance from floor to top of interactive whiteboard
640 59 1/2" (151.1 cm) 63 3/4" (161.9 cm)

Tools required to wall-mount your interactive whiteboard

To wall-mount your interactive whiteboard you’ll need the following tools, which aren’t included:
l A Phillips No. 2 screwdriver (all screws must be tightened by hand)
l A ruler or measuring tape
l A carpenter’s level
l A pencil or other marking device
l A stepladder
WARNING
l Failure to follow these instructions could result in personal injury and product damage.
l Two people are required to safely mount your interactive whiteboard because it might be too
heavy for one person to safely maneuver onto the wall-mounting brackets. When you lift your interactive whiteboard, you and your assistant should stand on either side of the screen, supporting its weight at the bottom corners while balancing the top with your other hands.
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Chapter 2
Installing and securing your interactive whiteboard
CAUTION
l If you need to lean your interactive whiteboard against a wall before you mount it, make sure that it
remains in an upright position, resting on its pen tray brackets, which are designed to sustain your interactive whiteboard’s weight.
l Do not rest your interactive whiteboard on its side or on the top of its frame.
NOTES
l To take full advantage of all the interactive features of your SMART product, you must connect a
digital projector (not included).
l Some steps in the following procedure look different than illustrated if you have a SMART Board
685/D685 or 690/D690 interactive whiteboard.

Wall-mounting your interactive whiteboard

Follow this procedure to mount your SMART Board interactive whiteboard on a wood or metal framed wall surfaced with gypsum or drywall. Some notes are provided for concrete wall installations.
IMPORTANT
If you need to install your interactive whiteboard system on certain masonry wall types, including concrete or cinder block, reinforced concrete walls, walls with plaster lath finishing, walls of unusual construction or other types of walls, refer to your local building authority for instructions, recommendations and safe work practices.
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Chapter 2
Installing and securing your interactive whiteboard
To wall-mount your interactive whiteboard
1. Using a pencil, a carpenter’s level and a ruler or measuring tape, draw a horizontal line on the wall, centered on the mid-point of your interactive whiteboard’s future position. If your projector is already mounted on the ceiling, this is roughly the center of your projected image.
IMPORTANT
The illustration shows a common height for adult users of SMART Board 680, D680, 685, D685, 690 and D690 interactive whiteboards. Refer to Recommended heights for wall-mounting on page13 for recommendations for other models and audiences.
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