Bluetooth® is a registered trademark of
Bluetooth SIG Inc.
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ESP® is a registered trademark of
Daimler.
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is a registered trademark of Apple
iPod®
Inc., registered in the U.S.A. and other
countries.
The following symbols are found in this
Operator’s Manual:
* Optional equipment is identified with
an asterisk. Since standard equipment
varies between models, the
descriptions and illustrations in this
Operator’s Manual may differ slightly
from the actual equipment of your
vehicle.
WARNING
G
Warning notices draw your attention to
hazards that may endanger your health or
life, or the health or life of others.
!
Highlights hazards that may result in
damage to your vehicle.
i
Helpful hints or further information
you may find useful.
X
This symbol points to
instructions for you to follow.
X
A number of these symbols
appearing in succession
indicates a multiple-step
procedure.
Y page
This symbol tells you where you
can find additional information
on a topic within this Operator’s
Manual.
YY
This continuation symbol marks a
warning or procedure which is
continued on the next page.
Display
Text in displays, such as the
control system displays, are
printed in the type shown here.
Let the fun begin!
a moment to familiarize yourself with
Take
your smart fortwo coupé or smart fortwo
cabriolet and read through the Operator’s
Manual before driving. This will ensure
you get more fun out of your vehicle - and
avoid danger to yourself and others.
This Operator’s Manual contains very
important information about how to safely
and effectively operate the vehicle. It is
important to note that this is a unique
vehicle. It is obviously smaller than most
vehicles on the road and, for this reason,
it can provide both unique experiences and
special responsibilities. It is extremely
important that you read this entire Manual
and that you familiarize yourself with how
the vehicle works. Some of the features may
be different from the features on other
compact passenger vehicles. Should you
have any questions about the vehicle and
how to safely operate its features, please
use common sense and contact smart dealer
representatives, who are available to help
you.
smart is a vehicle manufactured by
Daimler, distributed in the United States
by smart USA Distributor LLC., and in
Canada by Mercedes-Benz Canada, and sold
and serviced by independent, authorized
smart centers.
Because of this vehicle’s unique
characteristics, we strongly recommend
that you service and maintain the vehicle
only at authorized smart service
facilities. A list of service facilities is
available by calling smart Customer
Assistance representatives at:
1‑800‑762‑7887 (in the USA)
1‑877‑627‑8004 (in Canada)
Although we cannot prevent you from
servicing the vehicle at facilities other
than smart authorized facilities, this is
not advisable.
Optional extras are identified with an
asterisk*. The equipment in your vehicle
may vary depending on the model, version
and availability. smart is constantly
bringing its vehicles up to the very latest
state of the art and reserves the right to
modify them in form, equipment and
engineering.
Should
you find that a particular feature in
this manual is important to your decision
to purchase the vehicle, we recommend that
you personally check the vehicle to ensure
that this feature has been installed before
buying the vehicle.
The Operator’s Manual, Quick Guide and
Scheduled Maintenance Guide/Warranty
Booklet (USA only) or Service/Warranty
Booklet (Canada only) belong to the
vehicle. You should always keep these
documents in the vehicle and make sure you
pass them on to the next owner if and when
you sell your smart.
Please contact an authorized smart center
if you have any further questions.
The Technical Documentation team at
Daimler wishes you many happy hours at the
wheel.
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Contents
3
Index ............................................ 4
Introduction ................................. 13
At a glance .................................... 19
recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in
individual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affect the
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized smart center
where you will receive comprehensive
information about use and installation of
appropriate parts.
authorized smart center will be glad to
demonstrate the proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Optional equipment is also described in
this manual, including operating
instructions wherever necessary. Since
they are special-order items, the
descriptions
and illustrations herein may
vary slightly from the actual equipment of
your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized smart center will
be glad to inform you of correct care and
operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are
important documents and should be kept
with the vehicle.
Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For
your own safety and longer service life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by
failure to follow instructions is not
covered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the
operation of any equipment, your
Warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only)
contains detailed information about the
warranties covering your smart,
including:
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smart USA Limited Warranty (USA only)
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New Vehicle Limited Warranty (Canada
only)
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Emission System Warranty
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Emission Performance Warranty
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Corrosion Warranty
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California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island, and Vermont Emission
Control System Warranty
>> Introduction.
14
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smartmove Assistance (Canada only)
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State Warranty Enforcement Laws (Lemon
Laws, USA only)
Important notice for California retail
buyers and lessees of smart
automobiles
Under California law you may be entitled
to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Daimler Vehicle Innovations USA LLC and/
or its authorized repair or service
facilities fail to fix one or more
substantial defects or malfunctions in the
vehicle that are covered by its express
warranty after a reasonable number of
repair attempts. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18000 miles
(approximately 29000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one
or more of the following occurs:
(1) the same substantial defect or
malfunction
is likely to cause death or serious
bodily injury if the vehicle is driven,
that defect or malfunction has been
subject to repair two or more times,
and you have directly notified Daimler
Vehicle Innovations USA LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature
than category (1) has been subject to
repair four or more times and you have
directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason
of repair of the same or different
substantial defects or malfunctions
for a cumulative total of more than
30 calendar days.
results in a condition that
Written notification should not be sent to
a dealer, it should be addressed to:
Daimler Vehicle Innovations USA LLC
One Mercedes Drive
Montvale, NJ 07645
Maintenance
The
Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed
maintenance schedule. Failure to do so may
render your vehicle unsafe, it may affect
the durability of the vehicle, and it may
otherwise void the limited, express
warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized smart center for service. The
service advisor will record each service in
the booklet for you.
Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory
of a breakdown. Calls to the toll-free
Roadside Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer
Assistance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing
service to the vehicle up to a reasonable
distance from a paved roadway. We will
make every effort to assist in a breakdown
situation, however, the accessibility of
trained technical help in the event
>> Introduction.
15
your vehicle will be determined by our
authorized smart center technician or the
tow service provider on a case-by-case
basis and may be a factor in our ability to
respond.
Additional charges may be applicable for
breakdown location determined not to be
a
a reasonably accessible roadside location
as determined by our authorized
technician and tow service provider.
For additional information refer to the
smart Roadside Assistance Program
brochure (USA) or the Warranty Booklet
(Canada) in your vehicle literature
portfolio.
Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address
information with smart will enable us to
contact you should important new
information about the vehicle, such as
recalls, become available.
If you sell your smart, please leave all
literature with the vehicle to make it
available to the next operator.
In
the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100.
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in
foreign countries, please be aware that:
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Service facilities or replacement parts
may not be readily available.
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Unleaded gasoline for vehicles with
catalytic converters may not be
available; the use of leaded fuels will
damage the catalysts.
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Gasoline may have a considerably lower
octane rating, and improper fuel can
cause engine damage.
Operating safety
WARNING
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of
your vehicle.
See an authorized smart center for repairs
or modifications to electronic
components.
Improper work or modifications on other
vehicle systems could also have a negative
impact on the operating safety of the
vehicle.
WARNING
G
Some safety systems only function while the
engine is running. You should therefore
never turn off the engine while driving.
WARNING
G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
Z
>> Introduction.
16
may cause serious damage and impair the
operating safety of your vehicle.
If you feel a sudden significant vibration
or ride disturbance, or you suspect that
damage to your vehicle has occurred, you
should turn on your hazard warning
flashers, carefully slow down, and drive
with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears
authorized smart center or other qualified
maintenance or repair facility for further
inspection or repairs.
unsafe, have it towed to the nearest
Proper use of the vehicle
Proper
use of the vehicle requires that you
are familiar with the following
information and rules:
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the safety precautions in this manual
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the “Technical data” section in this
manual
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traffic rules and regulations
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motor vehicle laws and safety standards
WARNING
G
Various warning labels are attached to your
vehicle.
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly
instructed to do so by information on the
label itself. Removal of any of these labels
may cause you and others to be unaware of
certain risks which may result in an
accident and/or personal injury.
These warning labels are intended
Problems with your vehicle
If you should experience a problem with
your vehicle, particularly one that you
believe may affect its safe operation, we
urge you to immediately contact an
authorized smart center to have the
problem diagnosed and corrected if
required. Do not drive the vehicle if you
believe
it may not be safely operated. If the
matter is not handled to your satisfaction,
please discuss the problem with the smart
center management, or if necessary contact
us at one of the following addresses:
In the USA:
Daimler Vehicle Innovations USA LLC
One Mercedes Drive
Montvale, NJ 07645
In Canada:
Customer Relations Department
98 Vanderhoof Avenue
Mercedes-Benz Canada, Inc.
Toronto, Ontario, M4G 4C9
Reporting safety defects
For the USA only: The following text is
published as required of manufacturers
under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety
Act of 1966.
If
you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Daimler Vehicle Innovations USA
LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become
involved in individual problems between
you, your dealer, or Daimler Vehicle
Innovations USA LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters, 1200
New Jersey Avenue, SE, West Building,
Washington, DC 20590. You can also obtain
other information about motor vehicle
safety from http://www.safercar.gov.
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California
Code § 9951)
Please note that your vehicle is equipped
with devices that can record vehicle
systems data.
This information helps, for example, to
diagnose
vehicle systems after a collision
and to continuously improve vehicle
safety.
smart may access the information and share
it with others
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for safety research or vehicle diagnosis
purposes
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with the consent of the vehicle owner or
lessee
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in response to an official request by law
enforcement or other government agency
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for use in dispute resolution involving
smart, its affiliates or sales/service
organization and/or