Take a moment to familiarize yourself with
your smart fortwo coupé or smart fortwo ca
brio and read through the Operator’s Manual
before setting off. This will ensure you get
more fun out of your vehicle and avoid dan
ger to yourself and others.
This Operator’s Manual contains very impor
tant information about how to safely and ef
fectively operate the vehicle. It is important
to note that this is a unique vehicle. It is obvi
ously smaller than most vehicles on the road
and, for this reason, it can provide both
unique experiences and special responsibili
ties. It is extremely important that you read
this entire Manual and that you familiarize
yourself with how the vehicle works. Some of
the features may be different from the fea
tures on other compact passenger vehicles.
Should you have any questions about the vehi
cle and how to safely operate its features,
please use common sense and contact smart
dealer representatives, who are available to
help you.
smart is a vehicle manufactured by
DaimlerChrysler, distributed in the United
States by the Penske Automotive Group, and
sold and serviced by independent, authorized
smart centers.
Because of this vehicle’s unique characteris
tics, we strongly recommend that you service
and maintain the vehicle only at authorized
smart service facilities. A list of service facil
ities is available by calling smart Customer
Assistance representatives at:
18007627887.
Although we cannot prevent you from servic
ing the vehicle at facilities other than smart
authorized facilities, this is not advisable.
Optional extras are identified with an
asterisk *. The equipment in your vehicle may
vary depending on the model, version and
availability. smart is constantly bringing its
vehicles up to the very latest state of the art
and reserves the right to modify them in form,
equipment and engineering.
Should you find that a particular feature in
this manual is important to your decision to
purchase the vehicle, we recommend that you
personally check the vehicle to ensure that
this feature has been installed before buying
the vehicle.
The Operator’s Manual, Quick Guide and Main
tenance/Warranty Booklet (USA only) or Ser
vice/Warranty Booklet (Canada only) belong to
the vehicle. You should always keep these
documents in the vehicle and make sure that
you pass them on to the next owner if and when
you come to sell your smart.
Please contact an authorized smart center if
you have any further questions.
The Technical Documentation team at
DaimlerChrysler AG wishes you many happy
hours at the wheel.
See also Brake lamp
See also Front fog lamps*
See also High beam headlamps
See also License plate lamps
See also Low beam headlamp
See also Parking lamps
See also Sidemarker lamps front/rear
See also Turn signal indicators
See also Turn signal lamps, side
We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your vehicle
model.
We have tested these parts to determine their
reliability, safety and special suitability for
smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. We strongly recom
mend that you not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized smart center
where you will receive comprehensive infor
mation about use and installation of appropri
ate parts.
16 >> Introduction.
Operator’s Manual
This Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the instruc
tions and warnings contained in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the smart
Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual. There
fore, you may find explanations for optional
equi pment n ot in stal led in your vehicl e. If yo u
have any questions about the operation of any
equipment, your authorized smart center will
be glad to demonstrate the proper proce
dures.
We continuously strive to improve our prod
uct, and ask for your understanding that we
reserve the right to make changes in design
and equipment. Therefore, information, illus
trations and descriptions in this Operator’s
Manual might differ from your vehicle.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are
specialorder items, the descriptions and
illustrations herein may vary slightly from the
actual equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s Manual,
your authorized smart center will be glad to
inform you of correct care and operating
procedures.
The Operator’s Manual and Maintenance/War
ranty Booklet (USA only) or Service/Warranty
Booklet (Canada only) are important docu
ments and should be kept with the vehicle.
Warranty information
The Warranty Information Booklet contains
detailed information about the warranties
covering your smart, including:
• New Vehicle Limited Warranty
• Emission System Warranty
• Emission Performance Warranty
• Corrosion Warranty
• California, Maine, Massachusetts, and
Vermont Emission Control System Warranty
(California, Maine, Massachusetts, and
Vermont only)
• smartmove Assistance (Canada)
• State Warranty Enforcement Laws (Lemon
Laws, USA only)
>> Introduction. 17
Operator’s Manual
Important notice for California
retail buyers and lessees of smart
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if smart USA
Distributor, LLC and/or its authorized repair
or service facilities fail to fix one or more
substantial defects or malfunctions in the ve
hicle that are covered by its express warranty
after a reasonable number of repair attempts.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18000 miles (approximately 29000 km) on the
odometer of the vehicle, whichever occurs
first, a reasonable number of repair attempts
is presumed for a retail buyer or lessee if one
or more of the following occurs:
(1) The same substantial defect or malfunction
results in a condition that is likely to cause
death or serious bodily injury if the vehi
cle is driven, that defect or malfunction
has been subject to repair two or more
times, and you have directly notified smart
USA Distributor, LLC in writing of the need
for its repair,
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified us in
writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to:
smart USA Distributor, LLC
Customer Assistance Center
1765 Telegraph Rd.
Bloomfield Hills, MI 48302
18 >> Introduction.
Operator’s Manual
Maintenance
The Service Booklet describes all the neces
sary maintenance work which should be per
formed at regular intervals. It is important
that you service your vehicle in accordance
with the prescribed maintenance schedule.
Failure to do so may render your vehicle un
safe, it may affect the durability of the vehi
cle, and it may otherwise void the limited,
express warranty.
Always have the Service Booklet with you when
you take the vehicle to your authorized smart
center for service. The service advisor will
record each service in the booklet for you.
Roadside Assistance
The smartmove Assistance (Canada) and
smart1 (USA) Program provides factory
trained technical help in the event of a break
down. Calls to the tollfree Roadside Assis
tance number
18007627887 (in the USA)
18776278004 (in Canada)
will be answered by smart Customer
Assistance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program guidelines
which include providing service to the vehicle
up to a reasonable distance from a paved
roadway. We will make every effort to assist in
a breakdown situation, however, the accessi
bility of your vehicle will be determined by our
authorized smart center technician or the tow
service provider on a casebycase basis and
may be a factor in our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
For additional information refer to the smart
Roadside Assistance Program brochure in
your vehicle literature portfolio.
>> Introduction. 19
Operator’s Manual
Change of address or ownership
If y o u ch ange your addres s, be s ure to sen d in
the "Change of Address Notice" found in the
Service and Warranty Information Booklet, or
simply call the smart Customer Assistance
Center (in the USA) at 1800FORSMART, or
Customer Service (in Canada) at
18003870100. Maintaining your current
address information with smart will enable us
to contact you should important new informa
tion about the vehicle, such as recalls, become
available.
If you sell your smart, please leave all litera
ture with the vehicle to make it available to the
next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Warranty Information Booklet, or
call the smart Customer Assistance Center (in
the USA) at 1800FORSMART, or Customer
Service (in Canada) at 18003870100.
Operating your vehicle outside
the USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
• service facilities or replacement parts may
not be readily available,
• unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts,
• gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
20 >> Introduction.
Symbols
Trademarks:
•Bluetooth
Bluetooth SIG Inc.
•ESP
DaimlerChrysler.
The following symbols are found in this
Operator’s Manual:
®
is a registered trademark of
®
is a registered trademark of
Optional equipment is identified with
*
an asterisk. Since standard equip
ment varies between models, the
descriptions and illustrations in this
manual may differ slightly from the
actual equipment of your vehicle.
G Warning!
Warning notices draw your attention to
hazards that may endanger your health or
life, or the health or life of others.
! Highlights hazards that may result in
damage to your vehicle.
i Helpful hints or further information you
may find useful.
This symbol points to instructions
>
for you to follow.
A number of these symbols
>
appearing in succession indicates a
multiplestep procedure. (several >)
컄 page This symbol tells you where you can
find additional information on a top
ic within this Operator’s Manual.
>> Introduction. 21
Operating safety
G Warning!
Work improperly carried out on elec
tronic components and associated
software could cause them to cease func
tioning. Because the vehicle’s electronic
components are interconnected, any
modifications made may produce an
undesired effect on other systems.
Electronic malfunctions could seriously
impair the operating safety of your
vehicle.
See an authorized smart center for
repairs or modifications to electronic
components.
Improper work or modifications on other
vehicle systems could also have a nega
tive impact on the operating safety of the
vehicle.
G Warning!
Some safety systems only function while
the engine is running. You should there
fore never turn off the engine while
driving.
G Warning!
Heavy blows against the vehicle under
body or tires/wheels, for example when
running over an obstacle, road debris or
a pothole, may cause serious damage and
impair the operating safety of your
vehicle.
If you feel a sudden significant vibration
or ride disturbance, or you suspect that
damage to your vehicle has occurred, you
should turn on your hazard warning
flashers, carefully slow down, and drive
with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the
nearest au thorized smart center o r other
qualified maintenance or repair facility
for further inspection or repairs.
22 >> Introduction.
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information and
rules:
• the safety precautions in this manual
• the "Technical data" section in this manual
• traffic rules and regulations
• motor vehicle laws and safety standards
Operating safety
G Warning!
Various warning labels are attached to
your vehicle. These warning labels are
intended to make you and others aware of
various risks. You should not remove any
of these warning labels unless explicitly
instructed to do so by information on the
label itself. Removal of any of these labels
may cause you and others to be unaware
of certain risks which may result in an
accident and/or personal injury.
>> Introduction. 23
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to im
mediately contact an authorized smart center
to have the problem diagnosed and corrected
if required. Do not drive the vehicle if you be
lieve it may not be safely operated. If the mat
ter is not handled to your satisfaction, please
discuss the problem with the smart center
management, or if necessary contact us at one
of the following addresses:
In the USA:
Customer Assistance Center
1765 Telegraph Rd.
Bloomfield Hills, MI 48302
In Canada:
Customer Relations Department
MercedesBenz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario, M4G 4C9
24 >> Introduction.
Reporting safety defects
For the USA only: The following text is pub
lished as required of manufacturers under
Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the National Traffic and
Motor Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying smart USA Distributor, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or smart USA Dist rib
utor, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline tollfree at 18883274236 (TTY: 18004249153); go to http://www.safercar.gov;
or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590. You can also obtain other
information about motor vehicle safety from http://www.safercar.gov.
>> Introduction. 25
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
smart may access the information and share it with others
• for safety research or vehicle diagnosis purposes
• with the consent of the vehicle owner or lessee
• in response to an official request by law enforcement or other government agency
• for use in dispute resolution involving smart, its affiliates or sales/service organization and/or