SMART LightRaise Installation And User Manual

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Installation and User’s Guide
Installation Guide
Page 2
Registration Benefits
At SMART, we’re always improving our customers’ experience by offering free software upgrades. In the past, we’ve made new features such as handwriting recognition, USB support and SMART Recorder available to all customers, new and old alike. Register your SMART LightRaise projector mount to be notified of free upgrades like these in the future.
Serial Number
Date of Purchase
:
:
Register online at: www.smarttech.com/products/registration
Notice to European Customers
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
Trademark Notice
LightRaise and SMART Board are trademarks of SMART Technologies Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and/or other countries. Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Phillips is a registered trademark of Phillips Screw Company. TORX is a trademark of Textron Inc. All other third-party product and company names are mentioned for identification purposes only and may be trademarks of their respective owners.
Copyright Notice
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies Inc. Information in this manual is subject to change without notice and does not represent a commitment on the part of the vendor.
© 2002 SMART Technologies Inc. All rights reserved. Printed in Canada 04/2002.
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Important Information

This guide describes the installation of the SMART LightRaise™ projector mount on a standard concrete or cinder block wall or a supported framed wall, as detailed on page 12. If you have any other material cladding your wall (such as brick and masonry), consult professionals with the appropriate expertise. We don't recommend installation on an unsupported wall because writing on the SMART Board™ interactive whiteboard may cause the boom to vibrate and interfere with the board's orientation.
A qualified service technician must install your LightRaise unit.
WARNING
The projector used with the SMART LightRaise projector mount is a high-brightness light source. Do not view directly or stare into the beam of light created by the projector. Be especially careful to instruct children not to look in the direction of, or stare at, the beam of light.
WARNING
To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.
WARNING
The SMART LightRaise unit is projector-specific. When you order your unit, the model of boom and console as well as the projector mounting accessories are selected to match the projector you have specified. Do not mount any other projector or equipment. Any other weight hung from the LightRaise boom may cause the boom to bend or break, which can injure anyone beneath it.
WARNING for European Customers
The SMART LightRaise console should be used systems.
It is system (IT-type) is widely used isolated from earth, in some installations in France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral not distributed, at 230V line-to-line."
(IEC60950:1999
Contact qualified personnel if you are uncertain of the type of power system available where the SMART LightRaise unit is to be installed.
suitable for older, IT-type power distribution systems found in some European countries. "This
not
)
with European TN and TT power distribution
only
Important Information i
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Other Precautions

For operating safety and to avoid damage to the SMART LightRaise projector mount, read this guide carefully before setting up and using it. Observe the following precautions:
1
Adding more weight or applying an unexpected force to the boom may cause it to break and possibly cause injury.
2
Do not hang anything from the boom, hit or jostle it in any way or remove the struts.
3
Sitting or leaning on the console may cause damage.
4
The upper boom bracket and console bracket must each be fixed to at least two wall studs or two places in concrete. We recommend the brackets be attached to each stud in more than one location. We don't recommend installation on an unsupported wall because this type of wall may cause the boom to vibrate when someone is writing on the SMART Board interactive whiteboard. See page 12 for a definition of an unsupported wall.
5
Avoid setting up and using the LightRaise projector mount in an area with excessive levels of dust, moisture, humidity or cigarette smoke.
6
Do not attempt to modify the power cord. Handle the power cord carefully and avoid excessive bending. The power cord should be routed so that it is unlikely to be walked on or pinched by items placed upon or against it. If you must run the cable over the floor, lay the cable in a flat, straight line and secure it to the floor with tape or a cable management strip in a contrasting color.
7
The LightRaise console is equipped with a three-wire grounding-type plug. This plug will only fit into a grounding-type power outlet. If you are unable to insert the plug into the outlet, contact your electrician to replace the obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.
8
The installation must ensure direct and clear access to the main power plug.
9
Unplug the console during electrical storms or if the console will not be used over a long period of time.
10
If replacement parts are required, the service technician must use replacement parts specified by SMART Technologies Inc. or parts with the same characteristics as the original that have been approved by SMART Technologies Inc.
11
Ensure the door brackets do not pinch the console cables. See page 46 for the proper positioning of these cables as they leave the console.
12
Only authorized personnel should service the unit. Do not service your projector while it is attached to the boom. Remove it for servicing. For details, read the supplemental instructions supplied with the projector mount.
13
If the power supply to the unit is cut off while the system is running, wait at least two minutes before you press the System On button. The LightRaise console may not power up because it is waiting until the projector lamp has cooled. Consult the projector's user manual for instructions.
ii Important Information
Page 5

A Note about This Guide

The
SMART LightRaise Installation and User's Guide
the boom of the SMART LightRaise projector mount with:
a computer using the Microsoft
®
Windows® operating system or a Macintosh G4 computer
either a SMART Board 560 or 580 interactive whiteboard
a supported projector (supported projectors are listed at www.smarttech.com/lightraise)
This guide doesn't contain information for earlier versions of Macintosh computers.
If you have purchased only one of the components of the LightRaise projector mount, only certain sections of this manual apply to your installation. Nevertheless, wall specifications and other general information may apply. If you aren't using LightRaise projector mount with a SMART Board interactive whiteboard, you won't need to mount the hanger bracket or the spacer bracket.
Console Purchased Separately
If you have purchased the console separately, you'll benefit from the integrated controls and the ease of use that the console provides.
Follow the instructions that pertain only to the installation of the console itself.
1
Mount the console bracket on the wall following the instructions on pages 14–21. Ensure that the top of the console bracket is 26½"
from the floor.
cm)
details how to install the console and
Top of Console Bracket
(67.3
Floor
26½"
(67.3 cm)
2
Affix the console to the console bracket following the instructions on pages 37–38.
3
Mount the SMART Board interactive whiteboard following the instructions that came with your board. However, connect it to the console's Control System as described on page 45. The minimum distance between the console and the board is 1½"
(3.8 cm)
instructions in this guide assume that you are mounting the console 2"
. The
(5 cm
) above the
floor.
NOTE:
If you are
not using a supported projector
, the control panel on your console won't
work as described in this guide.
4
Connect the cables inside the console and to your supported projector following the instructions on pages 39–43. Keep in mind that you may not have the specified bundle of cables coming from the boom.
5
Make the final connections following the instructions on page 46.
6
Adjust your computer following the instructions on pages 47–49.
Provided you are using a supported projector, use the operating information on pages 50–53 and the servicing information on pages 56–57.
Important Information iii
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Boom Purchased Separately
If you have purchased the boom separately, follow instructions that pertain only to the installation of the boom itself.
1
Mount the boom brackets following the instructions on pages 21–26. However, since the console mounting bracket isn't available, you must measure 26½" and mark the wall. Use this mark as your starting point for template tool usage.
2
Install the boom following the instructions on pages 27–36.
3
Install the SMART Board interactive whiteboard following the instructions on pages 44–45. However, disregard the connection information. Instead, follow the connection instructions contained in the
For servicing information, follow the guidelines on pages 56–57.
SMART Board User's Guide
.
(67.3 cm)
from the floor

General Operating Environment

The SMART LightRaise product is designed to work trouble-free within the following ranges:
Temperature range
Pressure range
Humidity 90% relative humidity, non-condensing
Dirt or dust in the environment Normal office environment
°°°°
41
F to 88
Sea level to 6,000'
°°°°
°°°°
F
(5
C to 31
°°°°
C)
(1,829 m)
iv Important Information
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Contents
Important Information ............................................................................................. i
Other Precautions ........................................................................................................................ii
A Note about This Guide ............................................................................................................iii
General Operating Environment .................................................................................................iv
Introducing the SMART LightRaise Projector Mount .......................................... 1
Supported Projectors .................................................................................................................. 2
Room Dimensions and Requirements ........................................................................................ 2
Boom Features ........................................................................................................................... 3
Console Features........................................................................................................................ 4
Control Panel Features ............................................................................................................... 5
Care and Cleaning ...................................................................................................................... 5
SMART LightRaise Projector Mount Parts ........................................................... 6
Unpacking the SMART LightRaise Projector Mount................................................................... 6
Console Hardware Kits ............................................................................................................... 7
Boom Hardware Kits ................................................................................................................... 8
Fasteners .................................................................................................................................... 9
Locating the Serial and Identification Numbers ........................................................................ 10
Installation Overview............................................................................................ 11
Room Specifications ................................................................................................................. 11
Wall Specifications and Mounting Information.......................................................................... 12
Tools Required.......................................................................................................................... 12
Removing an Existing SMART Board Interactive Whiteboard.................................................. 13
Order of Installation................................................................................................................... 13
1. Mounting the Wall Brackets............................................................................. 14
Marking the Wall and Mounting the Console Bracket............................................................... 14
Marking the Wall and Mounting the Remaining Brackets......................................................... 21
2. Installing the Boom .......................................................................................... 27
Attaching the Boom .................................................................................................................. 27
Finishing the Boom Installation.................................................................................................29
3. Installing the Console ...................................................................................... 37
Mounting the Console ............................................................................................................... 37
Installing the Cable Cleats ........................................................................................................ 38
4. Connecting the Cables..................................................................................... 39
5. Installing the SMART Board Interactive Whiteboard and Projector............. 44
6. Finalizing the Installation................................................................................. 46
Making the Final Connections .................................................................................................. 46
Adjusting the Computer ............................................................................................................ 47
Contents
Page 8
Operating the SMART LightRaise Projector Mount........................................... 50
Interpreting the Control Panel Indicators.................................................................................. 50
Using the SMART LightRaise Projector Mount ........................................................................ 51
Automatic Shut-Off Feature......................................................................................................52
Changing the Volume Level ..................................................................................................... 53
Changing the Projector's Input Source..................................................................................... 53
Using Your SMART Board Interactive Whiteboard .................................................................. 53
Using an External Computer ............................................................................... 54
Activating Your Video Port........................................................................................................ 55
Servicing the SMART LightRaise Projector Mount............................................ 56
Lowering the Boom................................................................................................................... 56
Upgrading Your Firmware ........................................................................................................ 57
Customer Support ................................................................................................ 58
Contacting SMART Technical Support..................................................................................... 58
Other SMART Contacts ............................................................................................................58
Product Warranty...................................................................................................................... 59
Registration Card Information...................................................................................................59
Appendix A: Console Functional Diagram......................................................... 60
Appendix B: Console Running Wire List............................................................ 61
Index ...................................................................................................................... 63
Contents
Page 9

Introducing the SMART LightRaise Projector Mount

The SMART LightRaise projector mount is an integrated solution to house your projector, your computer and either a VCR or DVD player connected to your front-projection SMART Board interactive whiteboard. The LightRaise projector mount eliminates the need for a projector ceiling mount. Hidden from sight are the connections between the wall-mounted SMART Board 560 or 580 interactive whiteboard, supported projector and either a computer running the Windows operating system or a Macintosh G4 computer.
The LightRaise projector mount consists of two main parts: a boom and a console.
The boom perches over your wall-mounted SMART Board interactive whiteboard to hold an approved projector the correct distance from the board. The console nestles beneath the board, housing an internal computer, a VCR or DVD player, and the cable connections for all components. A wireless infrared (IR) keyboard also comes with the LightRaise console. Cables to connect an external computer are stowed at the console's side so guest laptop users can easily connect and quickly access the functionality of the SMART Board interactive whiteboard.
Boom
Console
The Fully Installed SMART LightRaise Projector Mount
NOTE:
information contained in this guide pertains to either the console or the boom, most installation instructions are aimed at the installer of both pieces. Read carefully the information on pages iii–iv for recommended sections for your installation.
You may have purchased one of the parts separately from the other. While most of the
SMART LightRaise Installation and User's Guide 1
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The LightRaise mount is easily installed by a qualified service technician, who may be a SMART Technologies Inc. technical staff member or your SMART reseller, or any member of your own staff qualified to perform the installation.
The LightRaise projector mount requires little maintenance. Its presence makes working with a SMART Board interactive whiteboard easier. Since your projector doesn't get jostled, you don't need to repeatedly perform an orientation procedure on your interactive whiteboard.
The features of the LightRaise projector mount include:
a built-in audio system with two speakers
a wireless infrared (IR) keyboard
easy access to your internal computer, VCR or DVD player
easy access to the control panel, which contains projector and volume controls
a control system for all your cable connections
all cables required to connect your projector, SMART Board interactive whiteboard,
internal computer, VCR or DVD player, and external computer
a hinged boom for easy access to the projector
tamper-resistant fasteners and a locking console to secure your equipment

Supported Projectors

SMART Technologies Inc. has tested various projectors with the LightRaise boom. Our requirements include projector weight, throw distance and minimal tilt of the SMART Board whiteboard in order to get a clear, square projected image. An up-to-date listing of supported projectors is available on our Web site in the Specifications section for the LightRaise product (www.smarttech.com/lightraise).
NOTE:
more heat than larger models. If your projected image quality deteriorates after the LightRaise mount has been in use, check the projector's power or status indicator. If it is flashing, turn the LightRaise console off for approximately five minutes to give the projector a chance to cool down. Consult your projector's user manual for information on how to interpret its power and status indicators.
The projectors used with the LightRaise projector mount are smaller and generate

Room Dimensions and Requirements

The LightRaise projector mount is designed for a room at least 6' x 10' ceiling of 96" accommodate the SMART Board interactive whiteboard. If anything hangs from the ceiling, ensure it won't interfere with the boom and the projector.
If your chosen location doesn't meet these dimensions or requirements, see pages 11–12 for more alternatives or call SMART Technologies Inc. for recommendations.
(244 cm)
. In addition, 42"
(183 cm)
of wall space width is required to
(1.8 m x 3.0 m)
with a
2 SMART LightRaise Installation and User's Guide
Page 11
Ceiling
Boom
Wal l
SMART Board
Console
Floor
Side View of the Fully Installed LightRaise Projector Mount

Boom Features

The hinged aluminum boom is lightweight yet strong. It supports and aims your projector at the wall-mounted SMART Board interactive whiteboard.
The projector cables remain out of sight, running inside the boom and behind the wall-bracket covers and the interactive whiteboard until they reach the console.
Wall-Bracket Cover
Main Beam
Telescoping
Beam
SMART Board
Projector
Projector and projector mount
NOTE:
may look different.
SMART LightRaise Installation and User's Guide 3
Page 12

Console Features

Fastened directly to the wall, the LightRaise console provides secure and compact accommodation for your peripheral devices in a discrete location below the SMART Board interactive whiteboard.
Door Lock
Control Panel
Speakers
External Computer Cable Management Cleats
Console with Doors Closed
The console is 48" W x 26" H x 12" D
(122 cm x 66 cm x 31 cm)
. It houses all cables and power supplies for a projector, internal computer, SMART Board interactive whiteboard and VCR or DVD player. A fully connected audio system is built right into it. After installation and connection, just plug in the network connection and power cable for your equipment to be ready for use.
A standard computer tower sits inside the console. The right door houses a VCR or DVD player. You can lock these doors to secure your components.
NOTE:
The door hinges cannot support the weight of a person. Don't sit or lean on the doors.
Internal Computer
VCR or DVD Player
Console with Doors Open
4 SMART LightRaise Installation and User's Guide
Page 13

Control Panel Features

After installation, access the functions of the SMART LightRaise projector mount using the console's control panel.
With one firm press of a control panel button, you can switch the video image, data and, if available, audio source.
To power on the LightRaise mount, simply press the System On button. To switch projector input sources, press one of the source selection buttons on the control panel's right side. For more details, see page 53.
Volume Control Buttons
System On
Button
System On Indicator
Volume Level Indicator
System Off
Button
System Off
Indicator
Source Selection Buttons
Source Indicators

Care and Cleaning

The SMART LightRaise projector mount should be periodically dusted using a soft cloth. Fingerprints can be removed with a damp cloth and, if required, mild detergent.
For information on care and cleaning of your SMART Board interactive whiteboard, see the
SMART Board User's Guide
projector's user manual.
If you must service your projector, lower the LightRaise boom and remove the projector. See page 56 for information on servicing.
IMPORTANT:
Don't service the projector while it's attached to the boom. You may damage
the LightRaise mount.
. For information on care and cleaning of your projector, see your
SMART LightRaise Installation and User's Guide 5
Page 14

SMART LightRaise Projector Mount Parts

Unpacking the SMART LightRaise Projector Mount

The SMART LightRaise projector mount is shipped in two cartons, unless you have purchased only one part of the LightRaise projector mount. Open your carton(s) and verify the contents using these lists:
Console Carton Contents
1 console, equipped with Control System and power bar inside the cabinet, a bracket
inside the right door, as well as cables to connect internal and external computer and VCR or DVD player and a SMART Board interactive whiteboard
1 console wall bracket, attached to the back of the console with two security screws
1 console accessory kit that includes:
drywall installation kit
concrete or cinder block installation kit
cable cleat bag, which contains 2 cable cleats, 2 nuts and 2 washers
other items listed on page 7
1 power cable
1 box containing the wireless keyboard and IR receiver
Boom Carton Contents
1 telescoping boom
2 metal wall-mount boom brackets (upper and lower)
1 hanger bracket for a SMART Board interactive whiteboard (optional)
1 spacer bracket for a SMART Board interactive whiteboard (optional)
2 wall-bracket covers
4 boom covers
1 template tool
projector cable bag
1 boom accessory kit that includes:
drywall installation kit
concrete or cinder block installation kit
projector mounting kit
projector mounting plate
other items listed on page 8
NOTE:
verify the contents using the list included with the board. However, unless you are only mounting the console of the SMART LightRaise projector mount, do not use the wall bracket shipped with the board. Instead, mount the board using the hanger bracket included with the LightRaise projector mount. Follow the instructions in this guide, beginning on page 11.
6 SMART LightRaise Installation and User's Guide
If you receive a SMART Board interactive whiteboard at the same time, unpack and
Page 15

Console Hardware Kits

To perform the installation, you'll need to use more than one hardware kit. The kit you use depends on the type of wall onto which you're installing the SMART LightRaise projector mount.
Use the following chart to determine which kit(s) you need and to verify the kit contents.
Type of Wall Kit Required Kit Contents
Concrete or cinder block Concrete/cinder block
installation kit
Drywall with wooden studs
Drywall installation kit
Wood stud installation kit (contained inside the drywall installation kit)
Drywall with metal studs
Drywall installation kit
Metal stud installation kit (contained inside the drywall installation kit)
10 ¼ x 1¾" concrete anchor
screws
3
1
/16 x 3½" masonry drill bit
2 self-drilling drywall anchors
2 #8 x 1¼" AB truss head
screws
2 toggle bolt anchors
2 ¼-20 UNC x 1½" Phillips®
pan head bolts
6 #8 x 2½" Phillips round
head wood screws
6 #8 burr washers
2 self-drilling drywall anchors
2 #8 x 1¼" AB truss head
screws
2 toggle bolt anchors
2 ¼-20 UNC x 1½" Phillips
pan head bolts
6 toggle bolt anchors
6 ¼-20 UNC x 1½" Phillips
pan head bolts
To use toggle bolts, you'll need to drill two holes:
a ¼"
a final ½"
NOTE:
(6 mm)
When drilling holes in metal studs, where possible hit the center of the stud.
pilot hole
(13 mm)
hole
In addition to the installation kits, your console accessory kit should include:
a registration card, warranty, the SMART Board software CD-ROM, this guide, the
security hex key for the screws used to secure the console to the console bracket
a country-specific power adapter, used to connect a VCR or DVD player to the console
power extension
SMART LightRaise Installation and User's Guide 7
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Boom Hardware Kits

To perform the boom installation, you'll need to use more than one hardware kit. The kit you use depends on the type of wall onto which you're installing the SMART LightRaise projector mount.
Use the following chart to determine which kit(s) you need and to verify the kit contents.
Type of Wall Kit Required Kit Contents
Concrete or cinder block Concrete/cinder block
installation kit
Drywall with wooden studs Drywall and wood stud
installation kit
Drywall with metal studs Drywall and metal stud
installation kit
24 ¼ x 1¾" concrete
anchor screws
3
1
/16 x 3½" masonry drill
bit
12 self-drilling drywall
anchors
12 #8 x 1¼" AB truss
head screws
12 #8 x 2½" Phillips
round head wood screws
12 #8 burr washers
12 self-drilling drywall
anchors
12 #8 x 1¼" AB truss
head screws
12 toggle bolt anchors
12 ¼-20 UNC x 1½"
Phillips pan head bolts
To use toggle bolts, you'll need to drill two holes:
a ¼"
a final ½"
NOTE:
(6 mm)
When drilling holes in metal studs, where possible hit the center of the stud.
pilot hole
(13 mm)
hole
In addition to the installation kits, your boom accessory kit should include:
a bag containing the projector mounting hardware specific for your projector, with the
contents of this kit detailed in the instructions provided in the bag
6 #10-32 x
5
/16" UNF Phillips pan head screws, 2 #10 lock washers, security hex key, 3/32"
ball hex key, 2 hook and loop fasteners, 2 cover concealment labels and the
LightRaise Projector Mount Supported Projector Reference List
8 SMART LightRaise Installation and User's Guide
SMART
Page 17

Fasteners

Different types of fasteners are used in the installation of the SMART LightRaise projector mount. Refer to the following chart to match the screw with its name.
NOTE:
The illustrations are representative and aren't to scale.
Fastener Name Usage
#10-32 x 5/16" UNF Phillips pan head screws
with a lock washer to hold boom
pivot in place
holds strut end to lower boom
bracket
lock washer
with #10-32 x
pan head screws to hold boom
(side view)
#8 x 1¼" AB truss head screws
¼-20 UNC x 1½" Phillips pan head bolts
pivot in place
at all drywall anchor keyhole
locations
with the toggle anchors for the
console bracket
holds brackets to walls with
metal studs
#8 x 2½" Phillips round head wood
with #8 washer used to install
brackets into wooden studs
screws
5
/16" UNF Phillips
#8 burr washer
TORX® M4 x 25 mm button head tamper-resistant fasteners
inside star washer
¼ x 1¾" concrete anchor screw
¼-20 x ½" security hex socket button head cap screw
tie wrap mount
with wood screws used to install
boom wall brackets and console bracket into wooden studs
with inside star washer, holds the
projector mount to the boom
with TORX fasteners, holds the
projector mount to the boom
holds brackets onto concrete or
cinder block wall
holds console to console bracket
with a TORX fastener, holds the
boom cables together before they reach the projector
SMART LightRaise Installation and User's Guide 9
Page 18

Locating the Serial and Identification Numbers

The SMART LightRaise projector mount has two serial numbers: one on the console and one on the projector mounting plate.
The console serial number is located inside the console above the power bar.
Power Bar
Console Serial Number
The boom serial number is located on the projector mounting plate. To see it, lower the boom and look at the projector plate from above. For more details on the boom serial number, see the
SMART LightRaise Projector Mount Supported Projector Reference List
.
Top of Boom
Projector
NOTE:
and projector may look different.
10 SMART LightRaise Installation and User's Guide
Projector Plate
Boom Serial Number
Your projector mounting plate
Page 19

Installation Overview

The SMART LightRaise projector mount should be installed by a qualified service technician and an assistant.
A qualified service technician includes:
your SMART reseller
SMART technical staff member
a qualified member of your staff familiar with the structure of the room
If you're installing a new SMART Board interactive whiteboard at the same time as the console and boom, unpack the board and its accessories and check the contents against the
SMART Board Setup Instructions
use the the instructions in this guide. Also, don't use the wall bracket shipped with the SMART Board interactive whiteboard, use the hanger bracket shipped with the LightRaise projector mount.
SMART Board Setup Instructions
. However, unless you've purchased only the console, don't
for setting up and mounting the board. Instead, use
NOTE:
mount your board.
Installation should take two people approximately two to three hours.
If you've purchased only the console, use the
SMART Board Setup Instructions
to

Room Specifications

We recommend that you install the LightRaise projector mount in a room at least 6' x 10'
(1.8 m x 3.0 m)
with a minimum ceiling height of 95" SMART Board interactive whiteboard's writing surface being 77" the console being 1½" whiteboard.
The LightRaise boom requires 1¾" boom bracket. If you are installing the product in a room with a ceiling of 95" must lower the console bracket by 1"
Ensure nothing hangs from the ceiling in a way that will interfere with the boom and the projector.
The brackets supporting the LightRaise projector mount must be installed directly into either concrete or studs. This guide provides installation instructions for walls made of concrete, cinder blocks and supported walls with either wood or metal studs. If your wall is made of any other material, such as brick and masonry, you should consult professionals with expertise in that area. If this type of wall is unsupported, do not use the LightRaise projector mount. See
Wall Specifications and Mounting Information
with a ceiling of 96"
off the floor. Alternatively, you can mount the console beside the
(4 cm)
(244 cm)
(241 cm),
(4.5 cm)
. Although the product can be installed in a room
this installation would result in the top of the
(196 cm)
between the ceiling and the top of the upper
(2.5 cm).
on page 12.
from the floor and
(241 cm)
, you
If your chosen location doesn't meet these specifications, call SMART Technologies Inc. for recommendations for your particular situation.
SMART LightRaise Installation and User's Guide 11
Page 20
Drywall Anchor
Toggle Bolt
Anchor

Wall Specifications and Mounting Information

For optimal performance, the LightRaise projector mount must be mounted on a stable wall. Otherwise, the motion involved with writing on the interactive whiteboard may cause the boom to vibrate, which in turn may disturb the projected image enough to interfere with the whiteboard's orientation.
Ideally, the wall on which you mount the LightRaise projector mount should be structural or a demising wall. We recommend you install the projector mount on a wall made of cinder block, concrete or a supported wall framed with either wood or metal studs. An example of a properly supported, framed wall is one where the wall studs extend upward and are anchored at top and bottom into the structure of the building.
For concrete or cinder block walls, drill holes using the supplied drill bit and then insert the appropriate supplied screws. If you're mounting the boom on a cinder block wall, drill holes into the center of the block, where possible, because the rib in the center of the block will provide more support.
For wood-framed walls, screws can be inserted directly into the wooden stud. Use drywall anchors, inserted with a Phillips screwdriver drywall (not studs), such as the keyhole locations marked with the template tool. However, for the two outer mounting holes for the console mounting bracket, use the supplied toggle bolt anchors and fasteners.
For walls with metal studs, use the supplied toggle bolt anchors and fasteners inserted into the center of the metal studs. Use drywall anchors, inserted with a Phillips screwdriver
hammer
marked with the template tool. Also, you'll need to use the supplied toggle bolt anchors and fasteners at the outer mounting holes for the console mounting bracket.
, for any screw inserted only into drywall (not studs), such as the keyhole locations
not a hammer
, for any screw inserted only into
not a
For proper installation on walls with studs (either wood or metal), the mounting brackets must be fixed to two or more studs. If your wall studs are 16" upper boom bracket and the console mounting bracket must go into at least three studs, and the screws for the lower boom bracket must go into two studs. If your wall studs are 24"
on center, screws for the upper boom bracket and the console mounting bracket must go
cm)
into
at least
two studs and the screws for the lower boom bracket must go into two studs.
(40.6 cm)
on center, the screws for the
(81.2

Tools Required

Before beginning the installation process, obtain the hex keys from the hardware accessory kits. You'll also need the following tools:
Phillips #2 hand screwdriver
electric screwdriver with Phillips #2 driver bit
measuring tape, bubble level and pencil
stud finder
9
/16"
(15 mm)
electric drill and either a ¼"
drywall-clad wall with studs or the supplied concrete drill bit if your installation is on a concrete or cinder block wall
a plastic cutting tool (such as a hacksaw or tin snips)
You should use a ladder to assist with your installation. Please ensure you use the appropriate ladder properly. Read the documentation that comes with your ladder for safety and instructional information.
wrench
(6 mm)
and a ½"
(13 mm)
drill bit if your installation is on a
12 SMART LightRaise Installation and User's Guide
Page 21

Removing an Existing SMART Board Interactive Whiteboard

If you're installing the SMART LightRaise projector mount over an existing SMART Board interactive whiteboard, you must first remove the board. Follow the instructions in this guide to install the LightRaise projector mount and reinstall the SMART Board interactive whiteboard.
NOTE:
Board interactive whiteboard.
1
2
3
If you've purchased only the console, you don't need to remove an existing SMART
Disconnect the SMART Board interactive whiteboard from the computer.
Carefully remove the board from the wall and lay it down where it won't be damaged.
IMPORTANT:
Tray—this may cause the Pen Tray bracket to bend.
Unscrew the mounting bracket from the wall and discard.
Do not stand the SMART Board interactive whiteboard on the SMART Pen

Order of Installation

To install your SMART LightRaise projector mount, you must perform six steps in the order specified.
1
Mark the wall and mount the wall brackets.
2
Install the boom.
3
Install the console.
4
Connect the cables.
5
Install the SMART Board interactive whiteboard (optional) and attach the projector to the boom following the instructions in your projector mounting kit.
6
Make the main power connection and install SMART Board software to complete the installation.
SMART LightRaise Installation and User's Guide 13
Page 22

1. Mounting the Wall Brackets

This procedure involves the following steps:
mark the wall for the console bracket keyholes and mount the console bracket
mark the wall for the remaining brackets' keyholes and mount the brackets on the wall

Marking the Wall and Mounting the Console Bracket

Remove the console wall bracket from the console. Mark your wall using the template tool. Mount the console bracket, using the method appropriate for the type of wall onto which you're installing the LightRaise console.
NOTE:
This measurement provides for a clearance of 2"
The template tool is used to mark keyholes for all brackets. It's used both vertically and horizontally. When using it horizontally, ensure the notches are on the bottom. For vertical usage, make sure the flat edge is on the bottom.
The top of your console bracket should be mounted 26½"
(5 cm)
Tools required: Hardware required:
hex security key
bubble level
measuring tape
pencil
drill and an appropriate
bit
Phillips #2 hand
screwdriver
Phillips #2 electric
screwdriver (only wood stud walls)
stud finder
console bracket (attached to console)
template tool
fasteners for your type of wall:
concrete and cinder block walls: ¼ x 1¾" concrete screws
walls with wood studs: drywall anchors, #8 x 1¼" truss
head screws, toggle bolt anchors, ¼-20 UNC x 1½" Phillips pan head bolts, #8 x 2½" Phillips round head wood screws and washers
walls with metal studs: drywall anchors, #8 x 1¼" truss
head screws, toggle bolt anchors and ¼-20 UNC x 1½" Phillips pan head bolts
(67.3 cm)
between the floor and the console.
from the floor.
Lower Notch
Line for SMART Board 560
Line for SMART Board 580
Flat (Bottom) Edge
14 SMART LightRaise Installation and User's Guide
Holes for Bracket Keyholes
Centerline Hole
Centerline Notch
Template Tool
Top Edge
Top Notch
Page 23
To remove the console bracket from the console:
1
Use the hex security key to unscrew the two ¼" security hex socket button head cap screws from the inside of the console. These screws hold the console bracket to the console.
Keep these security screws with the console until you are ready to hang the console on the bracket (see page 37).
To mark the wall for the console bracket
1
Decide where you want to mount the LightRaise projector mount and your SMART Board interactive whiteboard. Draw a vertical line down the center of this location. Use the level to ensure this line is straight and plumb.
NOTE:
The centerline must be 3'
(91.4 cm)
from any wall obstructions, such as a light
switch.
2
Use the measuring tape to measure 23¾" the wall at this location. Approximately 18"
(60.3 cm)
(45.7 cm)
measure the same height. Mark the wall at this location.
Centerline
from the floor at the centerline. Mark
to one side of the centerline,
Where you want a SMART Board interactive whiteboard (optional)
Exactly
from the Floor
Where you want the console
Marks for Te mp l at e Tool
Approximately 18" (45.7 cm)
Floor
SMART LightRaise Installation and User's Guide 15
Page 24
3
Align the top edge of the template tool with the marks made in step 2. The notched edge of the template tool must be down. Also align the template tool's centerline hole and centerline notch with the centerline drawn in step 1.
Use the bubble level to ensure the template tool is level. This is important because the mounting locations for the boom brackets are established from the console bracket.
Align the top edge of the template tool with the marks on the wall
Keyhole Locations for Console
Template Tool
Centerline Hole
Floor
4
Use the pencil to mark the two keyhole locations on the wall using the template tool as a
Centerline Notch
Centerline
stencil.
To mount the console bracket on a concrete or cinder block wall:
1
Use the supplied keyhole locations marked in the previous procedure.
2
Partially thread a concrete screw into both hole locations, leaving ¼" exposed.
3
Hang the console bracket on these two screws, pushing the keyholes firmly down over the protruding screws. Tighten the screws, but don't overtighten them.
4
Use the bubble level to check that the console bracket is level. This is important because the mounting locations for the boom brackets are established from the console bracket.
3
/16" masonry drill bit with your electric drill to drill a hole at the two
(6 mm)
of the screw
5
Drill holes for the two outer holes. Insert concrete screws into each hole. Don't overtighten these screws.
6
Drill three holes along the top rows of slots and three along the bottom rows. These holes should be evenly spaced along the width of the bracket. Insert a screw into each hole (for a total of six screws in the slots), being careful not to overtighten each.
16 SMART LightRaise Installation and User's Guide
Page 25
NOTE:
If your installation is on a cinder block wall, try to drill the holes into the center of
as many blocks as possible.
Outer Holes
Keyholes
Concrete Screws
Console Bracket
Tamper-Resistant Fastener Locations
To mount the console bracket on a wall with wood studs:
1
Use the Phillips hand screwdriver to insert drywall anchors at the marked keyhole locations.
2
Use the Phillips hand screwdriver to partially thread a #8 x 1¼" truss head screw into each anchor console bracket, leaving ¼"
Drywall Anchor
(6 mm)
Truss Head Screw
of the screw exposed.
IMPORTANT:
Don't use a hammer to insert the drywall anchors.
3
Hang the console bracket on these two screws, pushing the keyholes firmly down over the protruding screws. Use the bubble level to confirm that the console bracket is level. This is important because the mounting locations for the boom brackets are established from the console bracket.
4
Use the pencil to mark the hole locations for the toggle bolt anchors.
Toggle Bolt Anchor Locations
Keyholes
Console Bracket
5
Remove the console bracket.
6
Drill a ¼"
(6 mm)
pilot hole and then the final ½"
(13 mm)
hole through the drywall at each
toggle bolt anchor location.
SMART LightRaise Installation and User's Guide 17
Page 26
7
For each toggle bolt anchor location, insert the metal end of a toggle bolt anchor through the hole by bending the end so that it lies against the plastic as the toggle bolt anchor moves into the hole. The metal end straightens against the inside of the drywall to create an anchor.
Metal End
Plastic Handle
8
For each toggle bolt anchor, slide the plastic cap until it's flush with the drywall, and bend the plastic handle to break it off.
Metal End
Plastic Cap
9
10
NOTE:
Pushing the bolt into the anchor too hard may cause the plastic to break and the metal end to fall behind the wall.
Wall
Plastic Handle
Hang the console bracket from the screws in the keyholes following the instructions in step 3.
Line up the holes in the console bracket with the toggle bolt anchors. Insert by hand a ¼-20 UNC x 1½" Phillips pan head bolt into each toggle bolt anchor. Once the threads begin to catch, you can use the Phillips hand screwdriver to tighten each bolt. Check again that the console bracket is level.
¼-20 UNC x 1½" Phillips Bolts
Console Bracket
18 SMART LightRaise Installation and User's Guide
Page 27
11
Use the stud finder to locate the studs. Mark where each row of slots intersects the studs. Mark locations on at least two studs.
Wood Studs Mark locations where studs intersect the slots
Top Set of Slots
Console Bracket
Bottom Set of Slots
12
Use the electric screwdriver to insert a #8 x 2½" wood screw and a washer at each marked stud location. When you're finished, you should have
at least
four wood screws
holding this bracket to the wall.
Toggle Bolt Anchors and ¼-20 UNC x 1½" Phillips Bolts
Keyholes
#8 x 2½" Wood Screws and Burr Washers (x 4)
Console Bracket
Wood Studs
13
Use the hand screwdriver to tighten all bolts and keyhole screws.
To mount the console bracket on a wall with metal studs:
1
Use the Phillips hand screwdriver to insert drywall anchors at the marked keyhole locations.
2
Use the Phillips hand screwdriver to partially thread a #8 x 1¼" truss head screw into each anchor console bracket, leaving ¼"
3
Hang the console bracket on these two screws, pushing the keyholes firmly down over the
(6 mm)
Truss Head Screw
Drywall Anchor
protruding screws. Use the bubble level to confirm that the console bracket is level. This is important because the mounting locations for the boom brackets are established from the console bracket.
of the screw exposed.
IMPORTANT:
Don't use a hammer to insert the drywall anchors.
SMART LightRaise Installation and User's Guide 19
Page 28
4
Use the pencil to mark the hole locations for the toggle bolt anchors.
Toggle Bolt Anchor Locations
Keyholes
Console Bracket
5
Use the stud finder to locate the studs. Mark the intersection of the top and bottom set of slots with the center of the studs. You'll have marked two locations for each stud.
Outer Toggle Bolt Anchor Locations
Mark toggle bolt anchor locations where studs intersect the slots
Top Set of Slots
Console Bracket
Bottom Set of Slots
6
Remove the console bracket.
7
For each marked location, drill a ¼" through the drywall at each toggle bolt anchor location.
8
For each toggle bolt anchor location, insert the metal end of a toggle bolt anchor through the hole by bending the end so that it lies against the plastic as the toggle bolt anchor moves into the hole. The metal end straightens against the inside of the drywall to create an anchor.
(6 mm)
Plastic Handle
Metal Studs
pilot hole and then the final ½"
Metal End
(13 mm)
hole
20 SMART LightRaise Installation and User's Guide
Page 29
9
For each toggle bolt anchor, slide the plastic cap until it's flush with the drywall, and bend the plastic handle to break it off.
Metal End
Plastic Cap
Wall
10
Hang the console bracket from the screws in the keyholes following the instructions in
Plastic Handle
step 3.
11
Line up the holes in the console bracket with each toggle bolt anchor. Insert by hand a ¼-20 UNC x 1½" Phillips pan head bolt into each toggle bolt anchor. Once the threads begin to catch, you can use the Phillips hand screwdriver to tighten each bolt. Check again that the console bracket is level.
¼-20 UNC x 1½" Phillips Bolts
Console Bracket
12
Use the hand screwdriver to tighten the keyhole screws.

Marking the Wall and Mounting the Remaining Brackets

Use the console bracket previously installed as a starting point for your measurements. Mark the wall for the keyhole locations. Mount the brackets on the wall.
NOTE:
Pushing the bolt into the anchor too hard may cause the plastic to break and the metal end to fall behind the wall.
NOTE:
For walls with studs, the hanger and spacer brackets don't have to be installed into studs.
Tools required: Hardware required:
bubble level
pencil
drill and an
appropriate bit
Phillips #2 hand
screwdriver
Phillips #2 electric
screwdriver (only wood stud walls)
stud finder
template tool (from previous procedure)
upper and lower boom brackets (from boom carton)
hanger and spacer brackets for SMART Board interactive whiteboard
(from boom carton)
fasteners for your type of wall:
concrete and cinder block walls: ¼ x 1¾" concrete screws
walls with wood studs: drywall anchors, #8 x 1¼" truss head screws,
#8 x 2½" Phillips round head wood screws and washers
walls with metal studs: drywall anchors, #8 x 1¼" truss head screws,
toggle bolt anchors and ¼-20 UNC x 1½" Phillips pan head bolts
SMART LightRaise Installation and User's Guide 21
Page 30
To mark the wall for the boom brackets:
1
On one side of the console bracket, place the flat (bottom) end of the template tool against the top edge of the console bracket, ensuring the template tool is flush against the wall. Use the level to make sure the template tool is vertical.
NOTE:
If your setup doesn't include a SMART Board interactive white­board, you don't need to follow the instructions for the hanger and spacer brackets.
NOTE:
If you are not mounting the boom above the console, measure 26½"
(67.3 cm)
from the floor and make a mark. This mark is the same height as the top of the console bracket. Then, from this mark, draw a level line and use the template tool to complete your wall markings.
2
Use the pencil to mark horizontal lines at the upper and lower edges of the top notch, as indicated in the illustration below.
3
Use one side of the bottom notch to mark the wall for the spacer bracket. For the SMART Board 560 interactive whiteboard, use the upper edge of the notch. For the larger SMART Board 580 interactive whiteboard, use the lower edge of the notch. When you're finished, you'll have three marks on the wall on one side of the centerline.
Mark upper and lower edge of top notch for both SMART Board 560 and 580
Template Tool
Centerline
For SMART Board 560, use the upper edge of the bottom notch
For SMART Board 580, use the lower edge of the bottom notch
Template tool rests against the leveled console bracket
Console Bracket
22 SMART LightRaise Installation and User's Guide
Page 31
4
Move the template tool to the other side of the console bracket, make sure it's vertical and the flat (bottom) end is against the top edge of the console bracket. Repeat steps 2 and 3 to create three corresponding marks on the wall. You'll have six marks on the wall.
Wall Markings
Centerline
Console Bracket
5
Turn the template tool so it's horizontal, with the notched edge down.
6
Ensure the template tool is level by aligning it with the two marks on the wall and aligning the centerline hole and the centerline notch with the centerline drawn previously.
7
Use the pencil to mark two keyhole locations on the wall using the template tool as a stencil.
Keyhole Locations for Bracket
Align the template tool's top edge with one set of marks on the wall
Centerline Hole
Illustration not to scale
Console Bracket
Centerline Notch
Centerline
8
Repeat steps 5 through 7 for the second and third set of marks on the wall.
SMART LightRaise Installation and User's Guide 23
Page 32
NOTE:
If your setup doesn't include a SMART Board interactive white­board, you don't need to follow the instructions for the hanger and spacer brackets.
To mount the brackets to a concrete or cinder block wall:
1
At each marked keyhole location, use the supplied masonry drill bit to drill a hole.
2
Partially thread a concrete screw into each hole, leaving ¼"
(6 mm)
exposed.
3
Hang the upper boom bracket on the highest set of screws, pushing the keyholes firmly down over the protruding screws.
4
Hang the lower boom bracket on the middle set of screws, pushing the keyholes firmly down over the protruding screws.
5
Hang the hanger bracket on the tabs of the lower boom bracket.
6
Hang the spacer bracket on the lowest set of screws, pushing the keyholes firmly down over the protruding screws.
7
Tighten the screws, but don't overtighten them.
8
Use the same drill bit to drill three holes along the top and bottom rows of slots in the upper boom bracket. These six holes should be evenly spaced along the width of the bracket. Insert a screw into each hole, being careful not to overtighten each.
of each screw
NOTE:
If your installation is into a cinder block wall, try to drill your holes into the center of as many blocks as possible. If a mortar joint intersects with one row of slots, use the middle row of slots instead.
9
Drill three holes along the top and bottom rows of slots in the lower boom bracket. These six holes should be evenly spaced along the width of the bracket. Insert a screw into each hole, being careful not to overtighten each.
10
Drill two holes along the top and bottom rows of slots in the hanger bracket. These four holes should be evenly spaced along the width of the bracket. Insert a screw into each hole, being careful not to overtighten each.
11
For the spacer bracket, mark the two screw holes. Use the same drill bit to drill holes at these two locations. Insert a screw into each hole, being careful not to overtighten each.
Upper Boom Bracket
Keyhole Locations
Lower Boom Bracket
Hanger Bracket
Tabs for Hanger Bracket
Keyhole Locations
Spacer Bracket
Screws
24 SMART LightRaise Installation and User's Guide
Illustration not to scale
Page 33
To mount the brackets to a wall with wood or metal studs:
1
At each marked keyhole location, use the Phillips hand screwdriver to insert a self-drilling drywall anchor. However, if any keyhole location is at a stud, you don't need to use a drywall anchor.
2
Use the Phillips hand screwdriver to partially thread a #8 x 1¼" truss head screw into each anchor, leaving ¼"
3
Hang the upper boom bracket on the highest set of screws, pushing the keyholes firmly
(6 mm)
down over the protruding screws.
4
Hang the lower boom bracket on the middle set of screws, pushing the keyholes firmly down over the protruding screws.
5
Hang the hanger bracket on the tabs of the lower boom bracket. For each row of slots on the hanger bracket, mark two evenly spaced hole locations.
6
Hang the spacer bracket on the lowest set of screws, pushing the keyholes firmly down over the protruding screws. Mark the two screw locations.
of each screw exposed.
Truss Head Screw
Anchor (if applicable to your wall)
IMPORTANT:
Don't use a hammer to insert the drywall anchors.
NOTE:
If your setup doesn't include a SMART Board interactive white­board, you don't need to follow the instructions for the hanger and spacer brackets.
Upper Boom Bracket
Lower Boom Bracket
Hanger Bracket
Spacer Bracket
Mark hole locations for hanger bracket
Illustration not to scale
Screw Locations
SMART LightRaise Installation and User's Guide 25
Page 34
NOTE:
step 9 if your wall has wood studs.
Skip
7
Remove the hanger and spacer brackets. At the locations marked in steps 5 and 6, insert a drywall anchor. However, if any keyhole location is at a stud, you don't need to use a drywall anchor.
8
Use the stud finder to locate the studs. For the upper and lower boom brackets, mark where the upper and lower rows of slots intersect the studs. You must mark locations in at least two studs for each row of slots.
9
If your wall has metal studs, remove the upper and lower boom brackets from the wall. At each stud location, drill a ¼"
(6 mm)
pilot hole and then a ½"
(13 mm)
hole for the toggle
bolt anchor. Try to hit the middle of each metal stud.
Insert a toggle bolt anchor in each hole.
10
Return all brackets to the wall following steps 3 through 6. For the spacer bracket, tighten the keyhole screws using the Phillips hand screwdriver.
NOTE:
Pushing the bolt into the anchor too hard may cause the metal end to break off and fall behind the wall.
IMPORTANT:
11
For the hanger and spacer brackets, insert a #8 x 1¼" truss head screw into each drywall
Use the bubble level to make sure all brackets are level.
anchor, using the Phillips hand screwdriver.
12
If your wall has wood studs, use the electric screwdriver to insert a #8 x 2½" wood screw and a washer at each stud location marked in step 8.
If your wall has metal studs, insert by hand a ¼-20 UNC x 1½" Phillips pan head bolt into each toggle bolt anchor. Once the threads begin to catch, you can use the Phillips hand screwdriver to tighten each bolt.
13
Tighten all screws, including those at the keyhole locations.
Upper Boom Bracket
Keyhole Locations
Lower Boom Bracket
Hanger Bracket
Illustration not to scale
Spacer Bracket
26 SMART LightRaise Installation and User's Guide
Studs
Keyhole Locations
Page 35

2. Installing the Boom

This procedure involves the following steps:
attach the LightRaise boom
finish the boom installation

Attaching the Boom

Slide the boom into the pivot base and lock it into place. Secure the struts in place, affix the cover concealment labels and raise the boom to its operating position.
Tools required: Hardware required:
Phillips #2 hand screwdriver
boom
#10-32 x
accessory kit)
lock washers for pivot (from boom accessory
kit)
cover concealment labels (from boom
accessory kit)
5
/16" Phillips screws (from boom
To attach the LightRaise boom:
1
Carefully lift the boom shaft above the pivot base and guide it into the slots in the pivot base.
Slot for Boom Shaft
Boom Shaft
Pivot Base
SMART LightRaise Installation and User's Guide 27
Page 36
2
Have your assistant support the boom as you attach the locking lever. For both sides of the boom shaft, swing the locking lever over the pivot pin and insert a lock washer and a #10-32 x
5
/16" Phillips screw into place.
Pivot Pin
Locking Lever
3
Have your assistant raise the boom.
4
For each strut, slide the strut end into the slot on the lower boom bracket. Align the strut's
Lock Washer
Phillips Screw
screw slots with the holes on the lower boom bracket. The strut end should lock into position. Repeat for the other strut.
Upper Boom Bracket
Boom
Original Position
Final Position
Lower Boom Bracket
Strut End
5
For each strut, insert two #10-32 x
5
/16" Phillips screws to attach the strut end to the lower
boom bracket.
#10-32 / " Phillips Screws
28 SMART LightRaise Installation and User's Guide
5
16
Strut End
Lower Boom Bracket
Page 37
6
Have your assistant release the boom.
The boom will be in its service position, as shown below.
Ceiling
Upper Boom Bracket
Strut Slide
Boom
Lower Boom Bracket
l
l a
Hanger Bracket
W
7
Affix the cover concealment labels to the lower boom bracket directly beneath each strut end. Peel the back from the label to reveal the adhesive. Affix the adhesive side of the label following the contour of the lower boom bracket.
Strut Bracket
Lower Boom Bracket
Affix cover concealment label over lower boom bracket
Cover concealment label in place
SMART LightRaise Installation and User's Guide 29
Page 38

Finishing the Boom Installation

To complete the boom installation, you'll need to:
extend the boom to its full length and secure it
attach the projector mount and the tie wrap
stretch the cables along the telescoping beam and snap on the top covers
raise the boom to its operating position and snap on the lower covers
attach the wall-bracket covers
Tools required: Hardware required:
3
/32" hex key (from boom accessory
kit)
TORX key (from projector accessory
kit)
a plastic cutting tool (hacksaw or tin
snips (for SMART Board 560 interactive whiteboard)
concrete drill and bit, if installation is
on a concrete wall
Phillips #2 hand screwdriver
To extend the boom and secure it:
1
Slide the telescoping beam out of the main beam.
projector mount (from your projector kit)
3 TORX M4 x 25 mm tamper-resistant
fasteners
2 inside star washers
tie wrap mount (from boom accessory kit)
projector cable bundle (from boom carton)
tie wraps
boom covers
wall bracket covers (from boom carton)
fasteners for your type of wall:
walls with studs: drywall anchors and
#8 x 1¼" truss head screws
concrete or cinderblock walls: concrete
screws
Struts
30 SMART LightRaise Installation and User's Guide
Strut Slide
Main Beam
Main Beam End Plate
Telescoping Beam
Page 39
2
On the underside of the telescoping beam, you'll see some calibration marks and an indexing tab that protrudes from the main beam end plate. Line up the indexing tab with the proper calibration mark for your projector and model of SMART Board interactive whiteboard. This information is found on the
Supported Projector Reference List
that came with your LightRaise projector mount or at
SMART LightRaise Projector Mount
www.smarttech.com/lightraise.
Underside of Boom
97 96 95 94 93 92 91 90 89
Calibration Marks
Setscrews
Indexing Tab
3
Tighten the setscrews with the
3
/32" hex key.
To attach the projector mount to the boom:
1
Obtain your projector mount from the projector kit.
2
Slide the mount into the gap in the cover at the end of the boom.
3
Look at the projector mount from above. For the two outer locations shown below, insert an inside star washer and a TORX fastener. Use the supplied TORX security key to tighten these fasteners.
4
Place the tie wrap mount so the hole in the mount aligns with the center hole. Slide the third TORX fastener through the tie wrap mount and into the center hole. This mount will hold the tie wrap, which will secure the projector cables coming out of the boom.
Cover
NOTE:
mount may look different.
Your projector
Projector Mount
TORX Fastener and Washer
Tie Wrap Mount
TORX Fastener
TORX Fastener and Washer
SMART LightRaise Installation and User's Guide 31
Page 40
To lay the cables and snap on the top covers:
1
Locate the cable bundle for the projector.
2
Start at the projector end of the boom. Leaving enough cable length to connect the projector (approximately 24"
[61.0 cm]
management trough.
The cables will extend the entire length of the trough, from the projector mount, between the gap in the strut slide to the boom hinge end. Make sure the excess cable length hangs past the end of the boom shaft.
), lay the cables along the boom, inside the cable
Boom Hinge End
Strut Slide
3
Insert a tie wrap into the tie wrap mount, which was attached to the projector mount at the
Cables Inside Cable Management Trough
Projector Mount
Cable Tie Wrap
end of the boom. Secure the cables with this wrap.
4
Snap the two plastic top covers into the cable management trough.
Main Beam Top Cover
Telescoping Beam Top Cover
NOTE:
You may have to cut the end of the telescoping beam cover. Measure the cable
trough and use the plastic cutting tool. Be careful to cut the cover at the correct length.
32 SMART LightRaise Installation and User's Guide
Page 41
To set the boom at its operating position:
1
Stand beneath the boom's strut slide. Locate the slide stop on the main beam and the two captive thumbscrews. Have your assistant lower the boom slightly as you loosen the captive thumbscrews. If the thumbscrews are too tight to move by hand, use a blade screwdriver.
Slide Stop
Strut Slide
Captive Thumbscrews
Underside of Boom at the Strut Slide
2
With the screws loosened, let the slide stop move until the other set of holes in the slide stop aligns with the captive thumbscrews. As the slide stop moves close to the thumbscrews, put slight pressure on the thumbscrews as you let the boom continue to move. The thumbscrews will engage into the holes when the holes align with the screws.
3
Tighten the captive thumbscrews by hand.
Strut Slide
Telescoping Beam
Spring Cover
Captive Thumbscrews
SMART LightRaise Installation and User's Guide 33
Page 42
4
Release the boom, letting it rise to its operating position.
NOTE:
boom should be slightly above level when in its operating position.
The
5
Snap on the two plastic lower covers at the locations indicated below.
Main Beam Lower Cover
Telescoping Beam Lower Cover
NOTE:
You may have to cut the end of the telescoping beam lower cover. Measure the cable
trough and use the plastic cutting tool. Be careful to cut the cover at the correct length.
6
Decide which side of the struts you want the cables to hang on. Feed the cables around both the strut and the hanger bracket.
7
Loop the cables in large, fairly flat open loops that are located behind the final position of the SMART Board interactive whiteboard. Ensure the loops are flat enough that they won't interfere with the interactive whiteboard. Use the provided tie wraps to hold the loops to the hanger bracket.
Tie Wraps
34 SMART LightRaise Installation and User's Guide
Page 43
8
Route the cables around or through the middle of the spacer bracket.
NOTE:
After the console is mounted, the cables can be routed into a grommet on either
side or on top of the console.
To attach the wall-bracket covers:
1
With the boom in the raised operating position, tilt the lower cover and maneuver it between the struts and the boom. Slide it over the lower boom bracket and under the strut ends. Ensure the cables are inside the cover and aren't pinched or bent.
Lower Boom Cover
2 To install the lower boom cover on a concrete or cinder block wall,
are hidden behind the cover. Use the supplied masonry drill bit to drill holes at the two locations in the cover. Insert a concrete screw into each hole and use the Phillips hand screwdriver to tighten each screw.
ensure the cables
To install the lower boom cover on a wall with studs,
mark the two hole locations and remove the cover. Use the Phillips hand screwdriver to insert a drywall anchor into each marked location. Follow step 1 to return the lower cover to its place. Ensure the cables are hidden behind the cover. Insert a #8 x 1¼" truss head screw into each drywall anchor and use the Phillips hand screwdriver to tighten each screw.
NOTE:
If the hole is at a stud location, insert the truss head screws directly into the stud.
Don't use an anchor.
3
Tilt the upper boom cover and maneuver it between the struts and the boom.
Upper Boom Cover
Upper Boom Cover
Groove on
Groove on Lower Boom
Lower Boom Cover
Cover
Lower Boom Cover
Lower Boom Cover
SMART LightRaise Installation and User's Guide 35
Page 44
4
Slide the upper boom cover's flange into the lower cover's groove and then slide the upper boom cover around the pivot base and over the upper boom bracket. Ensure the cables are inside the cover and aren't pinched or bent.
Pivot Base
Pivot Cover
5 To install the upper boom cover on a concrete or cinder block wall,
use the supplied masonry drill bit to drill holes at the two hole locations in the cover. Insert a concrete screw into each hole and use the Phillips hand screwdriver to tighten each screw.
To install the upper boom cover on a wall with studs,
mark the two hole locations in the cover and then remove the cover. Use the Phillips screwdriver to insert a drywall anchor into each marked location. Follow steps 3 and 4 to return the upper cover to its place. Insert a #8 x 1¼" truss head screw into each drywall anchor and use the Phillips hand screwdriver to tighten each screw.
Truss Head Screws
36 SMART LightRaise Installation and User's Guide
Page 45

3. Installing the Console

This procedure involves the following steps:
mount the console to the console bracket
install the cable cleats
While it's possible to complete this procedure on your own, it's easier if you have help.

Mounting the Console

Hang the console on its bracket. Use the security fasteners to secure the console to the bracket. Feed the boom cables through the most convenient cable grommet.
Cable Grommets
NOTE:
the weight of the console. Instead, use the grommet holes.
Don't lift the console by its top or cable cleats. These parts are not designed to support
Tools required: Hardware required:
hex security key (from
console accessory kit)
console
2 ¼-20 x ½" security hex socket button head cap screws
To mount the console:
1
With your assistant's help, grasp the console using the cable grommet holes. Lift the console up and onto the bracket so that the hanging rail on the console's back hooks over the protruding bracket flanges. Make sure you center the console on the bracket.
IMPORTANT:
bracket.
Don't pinch or bend any cables when you mount the console on the
Hanging Rail
Security Fastener Locations
NOTE:
Cables
not shown.
2
Open the console's front doors and locate the slots for the security fasteners. Align these holes with the fastener locations on the console bracket.
SMART LightRaise Installation and User's Guide 37
Page 46
3
Use the hex security key to secure the two security screws.
Insert security screws
4
Feed the cable ends that are hanging from the boom through a cable grommet at either side or the top of the console. Leave the excess length of cable above the console.
5
Ensure the cables are bundled behind where the SMART Board interactive whiteboard will be located. If you haven't already done so, use the provided tie wraps to loop the cables into manageable (and fairly flat) bundles. Don't overlap the loops as this makes a thick bundle that will push against the board.

Installing the Cable Cleats

The cable cleats provide a tidy storage location for the external computer cables.
Tools required:
9
/16" wrench
Hardware required:
cable cleats (from cable cleat accessory kit)
3
/8" nuts and washers
To install the cable cleats:
1
Insert each cable cleat bolt through a hole on the right side of the console.
2
Using the inside the console.
9
/16" wrench, attach a 3/8" nut and washer onto each cable cleat bolt protruding
Cleat Hole
Cable Cleats
Nuts
Cleat Hole
38 SMART LightRaise Installation and User's Guide
Page 47

4. Connecting the Cables

Where possible, all connections for the SMART LightRaise projector mount have been done for you. However, during installation, you must make various connections to link the components.
The following five bundles of cables are located inside the console:
the bundle from the boom, consisting of four cables that run behind the SMART Board
interactive whiteboard and through a cable grommet into the console
the bundle coming from the left side of the console, consisting of six cables to connect
projector power, video, keyboard and mouse
the internal computer bundle, consisting of nine cables to connect the internal computer
(on left side of console)
the VCR or DVD player bundle, consisting of three cables to connect the VCR or DVD
player (on right door of console)
the external computer bundle, consisting of two cables to connect the external computer
(on right side of console)
You'll also receive a serial cable to connect the SMART Board interactive whiteboard. For shipment, this cable will be looped with internal computer cable bundle.
Bundle for Projector, Keyboard and Mouse
Bundle from Boom
Bundle for VCR or DVD Player
Bundle for Internal Computer
Cut tie wrap to free the internal computer bundle
Bundle for External Computer
NOTE:
erial cable not shownSMART Board s
Cable Bundles inside Console
SMART LightRaise Installation and User's Guide 39
Page 48
This procedure involves the following steps:
connect the boom cable bundle to the cables of the internal bundle and to the console
Control System
install and connect the internal computer
install and connect the VCR or DVD player
place the external computer cable bundle
NOTE:
If your internal computer is a Macintosh computer, you'll need to use the Macintosh serial adapter. If your connections are USB, you'll need a SMART USB adapter. Order both adapters from SMART Technologies Inc.
Hardware required:
your computer
your VCR or DVD player
infrared receiver
country-specific cable adapter for your VCR or DVD
player
power cable (from the power kit)
NOTE:
Some of the cable bundles may be tethered to secure them for shipping. You can free the bundles before you connect them if their location isn't convenient.
To connect the boom cable bundle:
NOTE:
power cable. At the other end, these cables will be connected to your projector. Your cables may vary, depending on your type of projector.
The bundle consists of a serial cable, an RGB video cable, an S-video cable and a
4
IEC-C14 Power Plug (Labeled P05)
3
S-Video Connector (Labeled V02)
1
Connect the DB9 (C01) connector of the serial cable to the DB9 port of the Control
2
System, which is labeled Projector Control (C01).
2
Connect the HD15 (V01) connector of the RGB video cable to the HD15 port of the Control System, which is labeled Projector Video (V01).
3
Connect the S-video (V02) connector to the S-video extension (V06) included in the cable bundle on the left side.
4
Connect the power plug (P05) to the projector power (P02) cable extension included in the cable bundle on the left side.
NOTE:
40 SMART LightRaise Installation and User's Guide
See the illustration on the next page.
1
DB9 Connector (Labeled C01)
HD15 Connector (Labeled V01)
Page 49
Cable Bundle on Left Side of Console
Boom Cable Bundle
To install and connect the internal computer:
NOTE:
installed in the LightRaise console.
1
SMART Board software can be loaded on the computer before the computer is
Place your computer inside the console.
Control System inside Console
DB9 Port
Projector Control (C01)
SMART Board Serial (C02)
Projector Video (V01)
HD15 Port
NOTE:
Don't use the cables that come with your computer. Instead, use the internal
computer cables that are bundled on the left side of the console.
DB9 Connector
2
(Labeled C03)
HD15
3
Connector (Labeled V04)
8
Power Cable Extension (Labeled P03)
2
Connect the DB9 (C03) connector to the computer's COM port.
3
Connect the HD15 (V04) connector to the computer's monitor port.
4
Connect the 3.5 mm (A01) audio cable to the computer's audio port.
5
Feed the supplied IR receiver's cable through a convenient cable grommet. If you choose
4
3.5 mm Audio Cable (Labeled A01)
USB Cables (Labeled
6
C06 and C07)
6
PS/2 Keyboard Cable (Labeled C04)
6
PS/2 Mouse Cable (Labeled C05)
7
Network Cable (Labeled C11)
not to use the supplied wireless keyboard and mouse, feed your connected keyboard and mouse cables through a convenient cable grommet.
6
Connect one PS/2 (C04) cable to the keyboard port and the other PS/2 (C05) cable to the mouse port on the computer. Plug the other end of these cables, included in the bundle at the top of the console, into the IR receiver cable's keyboard and mouse connectors.
NOTE:
The supplied keyboard has PS/2 connectors for both mouse and keyboard. If you're using a connected keyboard, confirm that the keyboard cable is connected to the keyboard port on the computer and that the mouse cable is connected to the mouse port. Alternatively, use the USB cables (C06 and C07) to your computer's USB port.
SMART LightRaise Installation and User's Guide 41
Page 50
7
Connect the network (C11) cable extension to the computer's network connection.
8
Connect the power (P03) cable extension to the computer's power port.
To install and connect the VCR or DVD player:
1
With a right console door open, slide the VCR or DVD player into the door bracket. The front of the unit must be facing out. The back of the unit must be at the door's hinged side. The VCR or DVD player must be a side-loading model.
Right-Hand Door
VCR or DVD Player
NOTE:
The VCR or DVD player cables are bundled on the right door of the console. Don't
use the cables that come with your VCR or DVD player.
Power Cable
Power Cable
4
Extension
Extension (Labeled P04)
(Labeled P04)
2
Connect the color-coded connectors of the RCA (A02) audio cable to the Left and Right
RCA Audio Cable
2
(Labeled A02) S-Video Connector
S-Video Connector
3
(Labeled V06)
(Labeled V06)
Audio OUT ports on the VCR or DVD player.
3
Connect the S-video (V06) cable to the appropriate port on your VCR or DVD player. If your VCR or DVD player has RCA connectors for composite video, you'll need the RCA/S-video adapter. Use the RCA cable that comes with your equipment. Connect it to the adapter and then to the S-video cable.
4
Obtain the country-specific power adapter from the power kit. Connect this adapter to the power (P04) cable extension.
5
Connect the country power adapter to the VCR or DVD player's power plug.
42 SMART LightRaise Installation and User's Guide
Page 51
To place the external computer cable bundle:
NOTE:
connector and an RGB cable with an HD15 (V05) connector. This bundle is located on the right side of the console.
1
2
The external computer cable bundle consists of a serial connection with a DB9 (C10)
HD15 Connector (Labeled V05)
DB9 Connector (Labeled C10)
Feed the external computer's cables through the cable grommet on the right side.
Wrap the excess length of these cables around the cable cleats.
NOTE:
To release the cable bundle from the cable cleats, put your thumb on one cleat's center post while you gently pull its handle out and turn it. The handle turns so you can easily free the cable bundle.
See page 54 for details on connecting your external computer.
SMART LightRaise Installation and User's Guide 43
Page 52

5. Installing the SMART Board Interactive Whiteboard and Projector

While installation of the optional SMART Board interactive whiteboard is consistent, projector installation varies with your type of projector. A projector mounting kit was shipped with your unit. This kit contains instructions for your particular projector, including how to install the projector mounting bracket, attach your projector, adjust the projected image and install the tilt mechanism for your size of interactive whiteboard.
This procedure involves the following steps:
install the tilt mechanism and the hook and loop fasteners following the instructions
included with the projector mounting kit
mount the SMART Board interactive whiteboard on the installed hanger bracket
equip the SMART Pen Tray
install and connect your projector, following the instructions included with the projector
mounting kit
NOTE:
it’s preferable to have another person help you.
The board hides the projector cables, which are routed around one strut, behind the board and finally around or through the spacer bracket to reach the console. Ensure the cables hang flat. If the cable loops are too bulky, they will push against the back of the board.
Although one person can mount the SMART Board interactive whiteboard on the wall,
Hardware required:
SMART Board interactive whiteboard
serial cable for the SMART Board interactive whiteboard (from
inside the console)
To mount the board on the hanger bracket:
1
With the boom in the operating position, carefully lift the SMART Board interactive whiteboard until the bracket on the back of the board slips over the hanger bracket. You'll have to maneuver the board beneath the boom support struts.
Wall
Lower Boom Bracket
Strut
Flange on Hanger Bracket That Holds the SMART Board
2
Lower the board until the bracket on the back of the board rests firmly on the hanger bracket. Test that the board is secure by sliding it slightly sideways before releasing your hold.
44 SMART LightRaise Installation and User's Guide
Bracket (comes with the board)
SMART Board
Bracket covers not shown
NOTE:
Page 53
3
Center the board beneath the boom. The board is centered when you see its bracket edges line up with those of the hanger bracket.
4
Allow the board to hang, leaning against the spacer bracket and the tilt mechanism, which you installed following the instructions with the projector mounting kit. The hook and loop fasteners should be fixed to the spacer bracket and the back of the SMART Board interactive whiteboard. Press the board firmly against the tilt mechanism.
5
Locate the RS232 serial cable (labeled C02) inside the console. Connect one end of this cable to the Control System at the port labeled SMART Board Serial (C02).
Projector Control (C01)
SMART Board Cable DB9 Connector
6
Feed the other end of this serial cable through a convenient cable grommet. Connect the
Control System inside Console
Projector Video (V01)
DB9 Port
SMART Board Serial (C02)
other end to the serial port underneath the SMART Pen Tray's lower-right edge.
Serial Port (Underneath Board)
DB9 Connecto r (Labeled C02)
From Console
To equip the SMART Pen Tray:
1
Fit the semicircular eraser cup into place on the Pen Tray.
Pen Tray
Eraser Cup
2
Place the styluses in their slots and the eraser in the eraser cup.
To install and connect the projector:
1
Follow the instructions included with the projector mount kit to attach the projector to the projector mount.
2
Follow the instructions included with the projector mount kit to connect the cables to the projector bundle.
SMART LightRaise Installation and User's Guide 45
Page 54

6. Finalizing the Installation

This procedure involves the following steps:
make the final connections
adjust your computer by installing SMART Board software and setting the energy-saving
features

Making the Final Connections

Position your mouse, wireless keyboard and IR receiver, then connect the main power and network cables.
NOTE:
The keyboard can be stored on top of or inside the console.
Hardware required:
wireless keyboard
power cable (from power kit)
To make the final connections:
1
Place your wireless keyboard and infrared receiver in a prominent location, such as on the console or a nearby table. The keyboard is included in the console carton.
2
Obtain the IEC-C14 power cable from the power kit. Plug one end into the male socket of the power bar inside the console.
3
Feed the power cable through the rear ventilation opening on the underside of the console, as shown below.
Front Ventilation Hole (Don't use this for the power cable)
IMPORTANT:
when the door closes.
4
Plug the other end of the power cable into the wall socket.
NOTE:
Unless your network wall socket is right next to the console, you'll need to supply a network patch cable.
46 SMART LightRaise Installation and User's Guide
You'll see the System Off indicator glow red on the console's control panel and on the SMART Board interactive whiteboard.
5
After choosing the cable grommet situated nearest your network wall socket, locate the network cable, feed it through that grommet, and plug it into the wall connection.
6
Press the System On button on the control panel.
Don't use the front ventilation hole because the cable may get pinched
Feed power cable ONLY through this hole
Page 55

Adjusting the Computer

Power on your computer.
If you already have SMART Board software installed, your SMART Board interactive whiteboard will be ready to use. Depending on the type of connection, you may have to manually configure the COM port. See the install SMART Board software following the instructions below.
You may have to match your computer's resolution with that of your projector. Read your projector's manual to find out its optimal resolution. While the projector's user manual may indicate that resolutions other than the optimal one are permitted, do not set the resolution to any other setting. Use the guidelines below for changing your computer's resolution to match that of the projector, or refer to your computer operating system's guide.
SMART Board User's Guide
for details. Otherwise,
IMPORTANT:
you may not be able to see the entire image on the SMART Board interactive whiteboard, or the image may be too small to properly fill the board, even with further adjustments.
Finally, set the computer's energy-saving feature to preserve the life of your projector bulb. We recommend that you set your monitor to shut off after 30 minutes of computer inactivity. Your LightRaise projector mount then goes into a Wait state. After another 30 minutes, the projector is shut off by the console's firmware, if a computer is the selected source.
IMPORTANT:
your projector's user manual for details.
If the computer's resolution is set to anything other than the optimal resolution,
Don't use the projector's Auto Start or Power Management features. Check
To install SMART Board software:
1
Insert the SMART Board software CD-ROM into your computer's CD drive. This CD-ROM is included with the console accessory kit.
2
The CD-ROM will auto-start. Follow the on-screen instructions. If you need more information, see the
NOTE:
SMART Board interactive whiteboard is not yet touch sensitive.
Don't forget to configure the port your SMART Board interactive whiteboard is connected to and orient your whiteboard. See the
You will need to use a keyboard and/or a mouse to perform the installation, as your
SMART Board User's Guide
SMART Board User's Guide
.
for details.
To set the resolution on a computer using the Windows operating system:
1
From the
2
From the Control Panel window, double-click
The
3
Select the Settings tab.
4
In the adjust the pixel setting to match your projector's optimal resolution.
5
Click OK.
You may need to restart your computer to change your monitor's resolution.
Start
menu, point to
Display Properties
Desktop, Screen area
dialog box appears.
Settings
or
and then select
Display
Screen Resolution
SMART LightRaise Installation and User's Guide 47
Control Panel
.
area, click and drag the sliding bar to
.
Page 56
To adjust the energy-saving settings for the Windows operating system:
1
From the
Start
menu, point to
Settings
and then select
Control Panel
.
2
From the Control Panel window, double-click
The
Display Properties
3
Select the Screen Saver tab.
4
Ensure
5
Press the Settings button in the button in the
The Power Management Properties or Power Options Properties dialog box opens to the Power Schemes tab.
6
In the
7
In the may need to clear the
8
In the area, select
9
In the
10
Click OK to close this dialog box and then click OK to close the box.
None
is selected in the
Monitor power
Power schemes
System standby
Turn off monitor
After 30 mins
Turn off hard disks
dialog box opens to the Background tab.
Screen Saver
Energy saving features of monitor
area.
area, select
area, select
Enable hibernate
area or in the
.
area, select
Always On
Never
Settings for Home/Office Desk power scheme
Display.
area.
or press the Power
.
. Depending on your operating system, you
box.
After 2 hours
.
Display Properties
dialog
To set the resolution on a Macintosh computer:
1
Click the Monitors button on the Control Panel strip and select
Panel
.
or
Open the Apple menu, select
The Monitors window for your computer opens.
Control Panels
and then select
Open Monitors Control
Monitors
.
48 SMART LightRaise Installation and User's Guide
Page 57
2
Resolution
In the resolution.
Your monitor automatically changes to the new resolution.
area, select the resolution that matches your projector's optimal
To adjust the energy-saving settings for a Macintosh computer:
1
Click the Energy Saver button on the Control Panel strip and select
Control Panel
or
.
Open Energy Saver
Open the Apple menu, select
The
Energy Saver
2
Drag the sliding bar to 30 minutes.
3
Close the dialog box by clicking the top-left corner.
dialog box opens to the Sleep Setup tab.
Control Panels
and select
Energy Saver
.
SMART LightRaise Installation and User's Guide 49
Page 58

Operating the SMART LightRaise Projector Mount

The control panel gives you access to the daily functions you require.
Volume Control Buttons
System On
Button
System On Indicator
Volume Level Indicator
System Off
Button
System Off
Indicator
Source Selection Buttons
Source Indicators

Interpreting the Control Panel Indicators

Use the following chart to understand the control panel indicators.
System On
Indicator
not lit solid red not lit The LightRaise mount is Off.
flashing green not lit not lit The System On button has been
flashing green not lit lit No Source signal received.
solid green not lit lit The LightRaise mount is on.
not lit flashing red
not lit flashing red
System Off
Indicator
quickly (approximately three times per
second)
slowly
(approximately
once per second)
Volume Level and Source Indicators
not lit The LightRaise mount is powering
not lit The LightRaise mount is powering
State of the SMART LightRaise
Projector Mount
pressed and the LightRaise mount is powering up.
down. For about five minutes, you can press the System On button to instantly turn the LightRaise mount back on.
down.
NOTE:
page 58 for contact information.
50 SMART LightRaise Installation and User's Guide
If any source indicator flashes continually, contact SMART Technical Support. See
Page 59

Using the SMART LightRaise Projector Mount

The SMART LightRaise projector mount is easy to use. One button press starts the system and one press shuts it down.
System Off Indicator Lit
Control Panel in Full Stop State
To start the LightRaise projector mount:
1
If required, power on the computer, VCR or DVD player and your external computer.
2
Press the System On button. The control panel's System On indicator will flash as the projector lamp and fan are turned on.
NOTE:
panel will not respond to button presses. However, once the volume and source indicators are lit, the control panel will react to your button presses.
If the current source is on
green. This is the Normal (On) state.
If the current source is off
source is powered on.
NOTE:
When the System On indicator glows green and volume level and source indicators are lit up, your LightRaise mount is ready to use.
For the first minute and a half that the System On indicator is flashing, the control
Control Panel Powering Up
, the System On indicator will stop flashing and will glow
, the System On indicator will continue to flash until that
The LightRaise mount powers up with the last-used source as its current source.
System On Indicator Lit
Volume Level and Source Indicators Lit
Control Panel in Normal (On) State
SMART LightRaise Installation and User's Guide 51
Page 60
To shut down the LightRaise projector mount:
1
Press the System Off button.
At first, the System Off indicator will flash rapidly. After approximately five minutes, it will flash more slowly while the fan cools off the projector lamp. Finally, the LightRaise mount shuts the projector down and the red System Off indicator glows steadily.
Projector in Standby and Cool Down States
NOTE:
you press the System On button, as described below.
While the LightRaise mount is powering down, the control panel will respond only if
To restart the LightRaise projector mount:
1
Press the System On button.
When the System Off indicator is flashing quickly, pressing the System On button instantly returns your projected image.
When the System Off indicator is flashing slowly, pressing the System On button restarts the LightRaise mount. However, you won't see your projected image instantaneously. The green System On indicator will flash and you'll have to wait awhile before the LightRaise mount and the projector are ready for use. Depending on the temperature of the lamp, this may take three minutes or longer.
If the System On indicator continues to flash after the volume level and source indicators are lit, check that the currently selected source is powered on and properly connected.

Automatic Shut-Off Feature

Provided you set your internal or external computer's energy-saving setting to 30 minutes (see pages 48–49) and your currently selected source is this computer, the LightRaise mount will shut off after 30 minutes of no video signal. This means that your computer will stop sending a video signal after 30 minutes of inactivity. After another 30 minutes without this signal from the computer, the LightRaise mount begins to power down.
While your projector will be properly cooled and shut down, a total of one hour will be added to your lamp life.
NOTE:
52 SMART LightRaise Installation and User's Guide
The automatic shut-off won't work if the VCR or DVD player source is selected.
Page 61

Changing the Volume Level

Once the volume level indicator is illuminated, you can adjust the source's audio volume.
Volume levels are specific to the display source for the projector. This means that you can set the volume level for the internal computer separately from the volume level for the VCR or DVD player and the external computer.
To increase the volume level for the selected source, press the + button. More volume level indicators will be illuminated.
To decrease the volume level for the selected source, press the – button. Fewer volume level indicators will be illuminated.

Changing the Projector's Input Source

An indicator is illuminated beside the projector source on the right side of the control panel. You can easily change the display source using the control panel's source selection buttons.
To change the display source:
1
Ensure the new source is connected and has power. For an external computer, you may have to toggle between the LCD and the external video displays using the laptop's Function key. Consult your computer's user manual for more information.
2
Firmly press the appropriate source selection button on the right side of the control panel:
for the internal computer
for the external computer
for the VCR or DVD player

Using Your SMART Board Interactive Whiteboard

Consult the your SMART Board interactive whiteboard.
While every effort has been made for the SMART LightRaise projector mount to absorb normal building vibration, you may find that the LightRaise mount does shift slightly with normal use. If this happens, you'll notice that the cursor on the SMART Board interactive whiteboard doesn't appear directly beneath your fingertip when you touch the whiteboard. Correct this by performing an orientation procedure. Information on orienting your board is located in the online Help for the SMART Board interactive whiteboard or the
User's Guide.
SMART Board User's Guide
or the online Help files for detailed information on
SMART Board
SMART LightRaise Installation and User's Guide 53
Page 62

Using an External Computer

Connecting an external computer to the SMART LightRaise projector mount requires only two simple connections: one to a free serial COM port and one to the monitor port.
You have already connected these cables to the LightRaise mount and have placed them conveniently on the right side of the console, wrapped around the cable cleats (see page 43). Both cables extend to a maximum of 15'
(45.7 m).
NOTE:
center post while you gently pull its handle out and turn it. The handle turns so you can easily free the cable bundle.
To release the cable bundle from the cable cleats, put your thumb on one cleat's
Put your thumb here
Pull handle away from console and then turn
Turning the Cable Cleats
To connect an external computer to the LightRaise projector mount:
1
Plug the serial cable's DB9 (C10) connector into a free serial port.
2
Plug the HD15 (V05) connector of the RGB cable into the computer's video port.
To use an external computer to operate the LightRaise projector mount:
1
Ensure that SMART Board software is loaded on the external computer and the LightRaise mount is powered on.
2
Power up the external computer.
3
On the control panel, firmly press the source selection button for the external computer. The source indicator beside the external computer button glows green.
Press here
NOTE:
activate the video port.
54 SMART LightRaise Installation and User's Guide
If the System On indicator flashes, check your video connection. You may need to
Page 63

Activating Your Video Port

Most computers automatically adjust the display when you connect an external video source. Your image will project onto the SMART Board interactive whiteboard immediately. However, some external computers don't automatically make this adjustment. You may need to do one of the following:
activate the external video port
de-activate the internal video port
put the internal and external video ports into simultaneous display mode
You may need to switch between internal and external ports of an older laptop computer using a Function key. If you aren’t sure which commands or keyboard combinations are required for switching between the internal and external video ports, consult your laptop owner’s manual.
NOTE:
Macintosh laptop computers synchronize video ports automatically.
To synchronize a video port on an external computer using the Windows operating system:
1
2
3
Start
Click
Select the Refresh (or Monitor Refresh) tab.
NOTE:
button on the Settings tab to access this information.
Click the display. This allows your image to appear on both your monitor and the SMART Board interactive whiteboard.
, point to
Depending on your operating system, you might have to press the Advanced
CRT/Panel
Settings
option to activate simultaneous monitor and external video port
Control Panel
, click
and double-click
Display
.
SMART LightRaise Installation and User's Guide 55
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Servicing the SMART LightRaise Projector Mount

Once it's installed, the SMART LightRaise projector mount doesn't require any servicing. However, your projector may need occasional servicing. Follow the guidelines in your projector's owner manual for servicing and bulb replacement. Don't service the projector while it is powered on. You should unplug the LightRaise console before performing any servicing.
IMPORTANT:
This section of the guide details how to lower the boom for projector removal. Procedures for removing and remounting your projector depend on what projector is attached to your LightRaise boom. Read the instructions provided with your projector mounting kit for details pertaining to your particular projector.
Don't service the projector when it is attached to the boom.

Lowering the Boom

Lower the boom to remove the projector for servicing and to return the projector to the boom.
To lower the boom:
1
Remove the cover on the underside of the boom that covers the slide stop. This cover is on the section nearest the wall.
Remove this cover
2
Pull down on the boom and unscrew the captive thumbscrews that hold the slide stop. Move the slide stop until the thumbscrews align with the other screw holes. Finally, tighten the thumbscrews to lock the boom in the lowered position.
Slide Stop
Captive Thumbscrews
3
Unplug the projector connections and let the cables hang.
56 SMART LightRaise Installation and User's Guide
Strut Slide
Page 65
4
Remove the projector following the instructions provided in the projector mounting kit. Be sure to support the projector with one hand as you remove the fasteners and slide the projector free.
5
Return the boom to its operating position by loosening the captive thumbscrews by the slide stop and tightening them at the other set of screw holes. Gently push the boom back to its operating position.
6
Reinstall the boom's cover.
7
Service the projector following the instructions in the projector's owner manual. When servicing is complete, return the projector to the projector mounting plate following the instructions included in the projector mounting kit.

Upgrading Your Firmware

The firmware in the control panel has flashable memory. Should your firmware require an upgrade, you will be contacted by SMART Technologies Inc. and instructions will be provided.
SMART LightRaise Installation and User's Guide 57
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Customer Support

SMART's Technical Support team welcomes your call. However, you may want to contact your local reseller first if you experience problems with any SMART product. The reseller can readily provide you with quick advice so that you can start enjoying the benefits of your SMART product without delay.

Contacting SMART Technical Support

All SMART software includes free telephone, fax and e-mail support. You may contact SMART Technical Support at:
Telephone:
Fax:
403.245.0366
E-mail: Web site
Please provide us with:
information about when you purchased the product
the reseller's name
the version of your operating system
the serial numbers of your product (see page 10 to locate the LightRaise projector mount
serial number)
the name of the application software causing the problem, if applicable
toll-free at 1.866.518.6791 or outside North America at +1.403.228.5940 (Available 7 a.m. − 6 p.m. Mountain time from Monday to Friday)
support@smarttech.com
: www.smarttech.com

Other SMART Contacts

Main Switchboard Fax
: 403.228.2500
E-mail: Our Address
info@smarttech.com
: toll-free at 1.888.42.SMART or outside North America +1.403.245.0333
: SMART Technologies Inc.
Suite 600, 1177 - 11th Avenue SW Calgary, AB CANADA T2R 1K9
58 SMART LightRaise Installation and User's Guide
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Product Warranty

The SMART LightRaise projector mount is covered by a one-year limited equipment warranty. If you need to return defective merchandise, call SMART Technical Support to receive the appropriate Return of Merchandise Authorization, as well as shipping instructions so that product can be sent to an authorized service center. The warranty document is included with the console accessory kit.
Warranty Shipping Charges
Shipping charges incurred from warranty service are paid as follows:
You are responsible for shipping the product to the service center. SMART pays return
shipping via ground service on any product returned for service within the warranty period.
If you request a rush order, you are billed for any charges associated with that rush order.
After the warranty period, you are responsible for shipping the product to and from the
service center.
Read the warranty document shipped with the product for details.

Registration Card Information

A registration card is shipped with every product. To facilitate support and to receive product news and updates, fill in and mail the card to SMART Technologies Inc.
You can also register online via the SMART Technologies Inc. Web site at
www.smarttech.com/registration, either when you install SMART Board software or later. By
registering, you provide us with the information we need to serve you better. If you've indicated that you would like to receive information on future product upgrades, we will e-mail you information on the newest software and tools developed for use with your SMART product.
SMART LightRaise Installation and User's Guide 59
Page 68

Appendix A: Console Functional Diagram

Projector Power
Office Network
RJ45 Coupler
To Projector
RGB Input
RGB HV
To SMART
Board
Interactive
Whiteboard
RS232
To Projector
Serial Control
To Projector
RS232
Speakers (L and R)
RGB OUT
Boom Extension
RGB IN Computer 2
RGB IN Computer 1
Control System RGB Switch
RGB HV
CAT 5e
RGB HV
Control System RS232 Switch
RS232 OUT
2
IC Bus
Proj ector Control
DC Power
2
IC
RS232 IN Computer 1
RS232 IN Computer 2
12V DC
2
IC
DC Power
Audio OUT L
2
Audio OUT R
IC
Control System Main Switch
2
IC
Audio IN 1
Audio IN 2
Audio IN 3L
RS232
RS232
12V DC
Audio Board
Audio IN 3R
Boom Extension (M/M)
Control Panel
L/R
Left
Right
Network
Internal Computer
RGB OUT
RS232 OUT
Audio Line OUT
Power
AC Power
AC Power
RGB OUT
RS232 OUT
External Computer
12V Power Supply
AC Power
Power Bar
Country-
Specific
Cable to
AC Main
60 SMART LightRaise Installation and User's Guide
VCR/DVD Player
AC
S-Video (F/M)
Audio OUT L
Audio OUT R
Power
Country-Specific
Power
S-Vide o
Power Adapter
Cable
Adapter
Legend:
Device
Page 69

Appendix B: Console Running Wire List

Left
Left IN
Speaker
Right IN
Right
Speaker
A03
A04
Internal Computer
Audio IN
12V DC IN
2
IC
Cable
Adapter
LEGEND:
Device
Control System
VCR/DVD Player Audio Mix Amplifier
Video Switch
Control Switch
A02
S-Video OUT
Power
Left OUT
Right OUT
RCA/S-Video
Adapter
IEC-320-C14-to-
Country-Specific
Adapter
Video OUT
RS232
C01
V01
SMART Board
Composite OUT
Note 4
Controller
RS232
Interactive
Whiteboard
C02
Note 1
Internal
Computer Serial IN
Serial OUT
Control System
RS232 Switch
DC01
Internal Computer
Vide o IN
A01
C03
V04
C08
C Stack-Connecting
2
I
RGB, RS232 and
2
IC
12V DC OUT
2
IC
Control Panel
External Computer Serial IN
C09
CONTROL
12V DC
Power IN
2
2
IC
IC
External Computer Video IN
Note 3
Power
Projector
RS232
RGB IN
Note 3
P05
Note 2
Console Back Panel
P02
Power Bar
S-Video IN
V02
V06
RJ45 Coupler
C11
V05
C10
12V DC Power Supply
Keyboard
Mouse
Internal Computer
C04
Ethernet
C05
RGB OUT
USB-1
Serial
C06
Audio OUT
Power
USB-2
C07
External Computer
P04
P03
SMART LightRaise Installation and User's Guide 61
P01
Page 70
NOTES:
1
The cable used to connect the SMART Board interactive whiteboard also carries power to the board from the Control System. No external power is needed.
2
The console panel isn't an actual device. It's used to show that the wiring is made available for connection to other devices.
3
Depending on the projector used, the gender on the connector and the type of connectors used may change.
4
If the VCR/DVD player doesn't have an S-video output, use an RCA/S-video adapter to output video to the projector.
62 SMART LightRaise Installation and User's Guide
Page 71

Index

A
Activating Your Video Port, 55 Adding Laptop Access, 54 Anchors
Inserting, 18, 20
Inserting in Metal Studs, 21 Appropriate Wall, 12 Attaching Brackets, 14 Automatic Shut-Off, 52
B
Basic Operations, 50–53 Boom
Brackets, 21–26
Extending, 30
Features, 3
Hardware Kits, 8
Lowering, 56 Bulb Replacement, 56
C
Cable Cleats
Installing, 38
Using, 54 Cable Management, 34 Cables.
Bundles, 39
Laying along Boom, 32 Care and Cleaning, 5 Ceiling Height, 11 Changing
Display Source, 53
Volume Level, 53 Composite Video, 42 Computer
Connections, 41, 43
Installing, 41 Connecting
Boom's Cables, 40
DVD Player, 42
External Computer, 43
Internal Computer, 41
SMART Board Interactive Whiteboard,
45
VCR, 42 Console
Features, 4
Hardware Kits, 7
Installing, 37–38 Contacting SMART Technical Support, 58 Control Panel
Features, 5
Connecting
See
Operations, 50
Cover
Boom, 32, 34 Wall Brackets, 35
Customer Support, 58
D
Diagram
Functional, 60 Running List, 61
Dimensions
Room, 11
Display Source
Changing, 53
Volume Level, 53 Drilling Holes, 7, 8 DVD Player
Cables, 42
E
Energy Saving
Macintosh Computer Settings, 49
Windows Operating System Settings, 48 External Computer
Cables, 43
Using, 54 External Video Port Synchronizing, 55
F
Fasteners, 9 Features
Boom, 3
Console, 4
Control Panel, 5 Functional Diagram, 60
G
General Operating Environment, iv
H
Hardware Kits, 7, 8 Humidity Level, iv
I
Identification Numbers, 10 Indicators Control Panel, 50 Input Source Changing, 53 Installation
Cable Cleats, 38
Computer, 41
Connections, 39–43
SMART LightRaise Installation and User's Guide 63
Page 72
Console, 37–38 DVD Player, 42 Expected Time, 11 Final Connections, 46 Order, 13 Removing Existing Board, 13 SMART Board Interactive Whiteboard,
44–45
Internal Computer Connections, 41
K
Keyboard, 46
L
Laptop Synchronizing Video Ports, 55 Lining Up Beam for Size of Whiteboard, 31 Lowering Boom, 56
M
Macintosh Computer
Energy-Saving Settings, 49 Resolution, 48
N
Network Cable, 46
Room Dimensions, 11
S
Safety Precautions, i Serial Number, 10 Servicing LightRaise, 56 Servicing Projector, 56 Settings
Macintosh Computer Energy-Saving, 49 Windows Operating System Energy-
Saving, 48 Shutting Down, 52 SMART Board Interactive Whiteboard
Installing, 44–45 Removing Existing Board, 13
Using, 53 SMART Pen Tray Equipping, 45 Source Changing, 53 Specifications, 11, 12 Supported Projectors, 2 Synchronizing Your Video Ports, 55
T
Technical Support, 58 Temperature Range, iv Toggle Bolt Anchors, 18, 20, 21 Tools Required, 12
O
Operating Conditions, iv Operations, 50–53 Orienting SMART Board Whiteboard, 53
P
Pressure Range, iv Projector
Cables, 40 Changing Source, 53 Replacing Bulb, 56 Supported, 2
Q
Qualified Service Technician, 11
R
Registration Card, 59 Resolution
Changing for Windows Operating
System, 47
Changing on Macintosh Computer, 48
Restarting, 52
U
Unpacking, 6 Upgrading Firmware, 57 Using LightRaise Projector Mount, 50–53 Using SMART Board Interactive
Whiteboard, 53
V
VCR
Cables, 42 Video Ports
Synchronizing, 55 Volume Level, 53
W
Wall Specifications, 12 Warnings, i Warranty Shipping Charges, 59 Windows Operating System
Energy-Saving Settings, 48
Resolution, 47 Wire Listing, 61
64 SMART LightRaise Installation and User's Guide
Page 73
Suite 600, 1177 – 11th Avenue SW, Calgary, AB CANADA T2R 1K9 Support: 1.866.518.6791 or outside North America +1.403.228.5940 Main Switchboard: 1.888.42.SMART or outside North America +1.403.245.0333 Fax (24 hours): 403.245.0366 support@smarttech.com www.smarttech.com
Printed in Canada
99-306-00 REV A0
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