Smart EQ Fortwo 2018 Owner's Manual
Order no. 6522 0285 13
Part no. 453 584 65 14
Edition C-2018
4535846514
É4535846514yËÍ
>> Operator's Manual
smart EQ fortwo and smart EQ fortwo cabrio
www.smart.com smart - A Daimler brand
smart EQ fortwo and smart EQ fortwo cabrio Operator's Manual
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The following symbols are used in this Operator's Manual:
WARNING
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Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
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Environmental notes provide you with
information on environmentally aware
actions or disposal.
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Notes on material damage alert you to
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dangers that could lead to damage to your
vehicle.
Practical tips or further information that
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could be helpful to you.
X Instructions that must be followed.
X Several consecutive symbols indicate an
instruction with several consecutive steps.
(Y page) Further information on a topic
YY A warning or an instruction that is con-
tinued on the next page.
Display text:
Display text in the instrument cluster display, the smart Audio-System or the smart Media-System.
As at 04.09.2017
About this Operator's Manual
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instructions and warning notices in this Operator's
Manual. Ignoring them could result in damage to the vehicle or personal injury to you or
others.
This Operator's Manual provides information
on the most important functions of your
vehicle.
The equipment or product designation of
your vehicle may vary depending on:
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Model
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Order
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Country specification
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Availability
The illustrations in this Operator's Manual
show a left-hand-drive vehicle. On righthand-drive vehicles, the layout of components and controls differs accordingly.
smart reserves the right to introduce
changes in the following areas:
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Design
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Equipment
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Technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions
and illustrations.
Integral parts of the vehicle include:
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Operator's Manual
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Maintenance Booklet
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Equipment-dependent Supplements
Keep copies of the documents in the vehicle
at all times. If you sell the vehicle, always
pass all documents on to the new owner.
Your Operator's Manuals:
Digital on the Internet
The Operator's Manual on the Internet
provides you with convenient access to
all of the information relevant to your
vehicle and multimedia system. It also
offers helpful animations, exciting
background information and various
search options.
Digital as an app
Using the smart guides app, you can call
up all of the information relevant to
your vehicle and multimedia system
online on your phone or as a download
regardless of the status of your network
connection. Available for smartphones
and tablets.
Please note that the smart guides app may
not currently be available in your country.
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2
Contents
Index ......................................................... 4
Introduction ........................................... 19
Protection of the environment ............. 19
smart genuine parts .............................. 19
Warranty for the smart Audio-Sys-
tem and smart Media-System .............. 20
Vehicle equipment ................................. 20
Service and vehicle operation .............. 20
Operating safety .................................... 21
QR codes for rescue card .......................25
Data stored in the vehicle .................... 25
Information on copyright .....................28
At a glance .............................................. 29
Dashboard ............................................... 29
Multifunction steering wheel .............. 30
Center console with drawer .................. 31
Overhead control panel .........................32
Door control panel .................................33
Displays shown in the instrument
cluster and the display .........................34
Safety ...................................................... 35
Activating and deactivating the
panic alarm ............................................ 35
Occupant safety ..................................... 35
Traveling safely with children in
the vehicle .............................................. 44
Pets in the vehicle ................................. 49
Driving safely ........................................ 49
Automatic transmission ........................ 59
Using the turn signals .......................... 60
Acoustic presence indicator ................. 60
Driving economically ............................ 61
Braking correctly ................................... 64
Driving on wet roads ............................. 65
Winter driving ........................................ 65
Using cruise control .............................. 65
Charging the high-voltage battery ..... 66
Ensuring good visibility ........................ 76
Switching on the lighting ..................... 76
Using the interior lighting ................... 77
Using the windshield wiper ................. 78
Folding the sun visor to the side ......... 79
Feeling comfortable in the vehicle
interior .................................................... 80
Locking and unlocking the doors
from the inside ....................................... 80
Understanding the reversing fea-
ture .......................................................... 80
Opening and closing the windows ....... 81
Using the soft top (smart fortwo
cabrio) ..................................................... 82
Installing and removing the wind
screen (smart fortwo cabrio) ................ 85
Operating the climate control sys-
tem ........................................................... 85
Activating/deactivating the seat
heating and steering wheel heating ... 88
Using the accessories ........................... 88
Entering and setting up ........................ 52
Understanding functions of the
SmartKey ................................................. 52
Opening the door ................................... 52
Correct driver's seat position ............... 52
Adjusting the seats ............................... 53
Adjusting the mirrors ............................ 54
Using the armrest .................................. 56
Driving ..................................................... 57
Starting the engine ............................... 57
Pulling away .......................................... 57
Parking and getting out ........................ 91
Parking .................................................... 91
Using the rear view camera .................. 91
Locking the vehicle ............................... 92
Arming and disarming the anti-
theft alarm system ................................ 92
Operating the on-board computer ....... 94
Overview of the on-board computer ... 94
Calling up displays ............................... 94
Setting values ........................................ 96
Contents
3
Using the smart Audio-System ............. 98
Operating and setting the smart
Audio-System .........................................98
Listening to the radio .......................... 100
Using a mobile phone .......................... 101
Operating external data carriers .......103
Using the smart Media-System .......... 105
Operating and setting up the smart
Media-System ...................................... 105
Listening to the radio .......................... 110
Displaying energy consumption ........ 111
Using a mobile phone .......................... 111
Connecting and operating external
data carriers ......................................... 116
Viewing images .................................... 117
Video playback ..................................... 118
Using TomTom Services ...................... 118
Using the navigation system ............. 121
Loading and stowing ............................ 131
Stowing small objects ......................... 131
Stowing luggage and large objects ... 132
Using the trunk partition ................... 134
Removing/installing the charging
cable bag ............................................... 135
Observing the tire and loading
information ........................................... 136
Maintenance and care .......................... 139
Useful information ...............................139
Removing/installing the subwoofer .. 139
Opening and closing the service
cover ...................................................... 139
Checking and adding service prod-
ucts ........................................................ 141
Checking wheels and tires .................. 142
Obtaining information on tires .......... 143
Changing a wheel ................................ 149
Using the tire pressure monitor ........ 153
Checking the tire pressures ............... 154
Using winter tires ................................ 157
Using snow chains ...............................157
Changing the window wiper blades .. 158
Cleaning the vehicle ............................ 159
Observing service due dates .............. 163
Parking the vehicle for a long
period .................................................... 163
Dealing with accidents and break-
downs .................................................... 164
Securing the vehicle in the event of
an accident or a breakdown ...............164
Removing the vehicle tool tray .......... 165
Sealing tires using the TIREFIT kit ... 166
Towing the vehicle .............................. 168
Manually releasing the selector
lever lock .............................................. 170
Replacing the bulbs ............................ 171
Changing fuses ..................................... 173
Replacing the SmartKey battery ........ 174
Opening a door with the emergency
release ................................................... 175
Locking the doors in an emergency .. 175
Practical advice .................................... 177
Notes on display messages ................ 177
Locking and unlocking ........................ 177
Vision, vehicle occupants, air bag ..... 179
Engine, brakes, transmission ............. 181
Charging process ................................. 183
Driving safety systems ....................... 186
Driver assistance systems .................. 191
Battery, lights, heating ....................... 192
smart Audio-System and smart
Media-System ...................................... 194
Technical data ...................................... 196
Obtaining technical data .................... 196
Reading out vehicle data .................... 196
Service products .................................. 198
Climate control system refrigerant ... 198
Bulb types ............................................. 199
Fuse allocation ..................................... 200
Radio type approvals for the tire
pressure monitor ................................. 202
Installing two-way radios and
mobile phones ...................................... 202
Index
4
1, 2, 3 ...
12 V battery
Important safety notes ................... 23
12 V socket
see Socket (12 V)
A
ABS (Anti-lock Braking System)
Display message ............................ 186
Function/notes ................................. 49
Warning lamp (yellow) .................. 186
Acceleration
see Kickdown
Acoustic presence indicator
Function/notes ................................. 60
Air bag
Installation locations ...................... 39
Limited protection ........................... 40
Overview ........................................... 39
Air bags
Deployment ...................................... 36
Front air bag (driver, front
passenger) ........................................ 39
Head bag ........................................... 39
Knee bag ........................................... 39
PASSENGER AIR BAG indicator
lamps ................................................. 41
Protection provided ......................... 40
Side impact air bag ......................... 39
Window curtain air bag .................. 39
Air distribution
Setting (automatic climate con-
trol) .................................................... 86
Air pressure
see Tire pressure
Air vents
Important safety notes ................... 87
Setting ............................................... 87
Air-recirculation mode
Switching on/off (automatic
climate control) ................................ 86
Alarm
Anti-theft alarm system ................. 92
Switching off .................................... 93
Ambient lighting
Setting the brightness .................... 97
Switching on/off .............................. 97
Android Auto™
Using ............................................... 114
Animals
see Pets in the vehicle
Anti-entrapment feature
see Reversing feature
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-theft alarm system
Switching off the alarm .................. 93
Switching on/off .............................. 92
Ashtray .................................................... 89
Audio-System
Connecting a mobile phone .......... 101
Connecting Bluetooth
devices ............................................ 104
Connecting external audio
equipment (AUX) ............................ 104
Operating .......................................... 98
Operating the radio ....................... 100
Operating via the mobile phone .... 99
Overview ........................................... 98
Setting the time .............................100
Smartphone bracket ........................ 98
System settings ............................... 99
Troubleshooting .............................194
Using external devices ................... 98
Volume/sound settings ................. 100
Warranty ...........................................20
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ................... 159
Automatic climate control
Activating/deactivating air-
recirculation mode .......................... 86
Cooling with air dehumidifica-
tion .................................................... 86
Defrosting the rear window ............ 86
Defrosting the windshield .............. 86
Increasing/decreasing the
blower speed ................
Setting air distribution .................. 86
Setting the temperature .................86
Switching on/off .............................. 86
Windows fogged up .........................87
Automatic headlamp mode .................... 76
®
audio
.................... 86
Index
5
Automatic transmission
Engaging neutral .............................60
Engaging reverse gear .................... 60
Engaging the park position ............ 60
Important safety notes ................... 59
Kickdown .......................................... 60
Manually releasing the selector
lever lock ........................................ 170
Pulling away ....................................57
Starting the engine .........................57
Transmission positions .................. 60
AUX jack
Audio-System ................................... 98
Media-System ................................ 105
B
Battery
Display message ............................ 192
Battery
see High-voltage battery
Battery (SmartKey)
Important safety notes ................. 174
Replacing ........................................ 174
Battery (vehicle)
see High-voltage battery
Belt
see Seat belt
Belt warning ........................................... 39
Blower speed
Increasing or decreasing (auto-
matic climate control) .....................86
Bluetooth
Brake fluid
®
Activating the mobile phone
(Audio-System) .............................. 101
Activating the mobile phone
(Media-System) .............................. 112
Authorizing the function for the
mobile phone (Audio-System) ...... 101
Connecting a device (Media-
System) ........................................... 116
Operating (Audio-System) ............ 104
Switching on/off (Media-Sys-
tem) ................................................. 112
Display message ............................ 182
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamp
Replacing bulbs ............................. 172
Brake lamps
Display message ............................ 193
Brakes
ABS ..................................................... 49
Braking on downhill gradients ...... 64
Braking on wet road surfaces ........ 64
EBD ..................................................... 51
Important safety notes ................... 64
Limited braking performance
on salt-treated roads ...................... 64
Parking brake ...................................58
Riding tips ........................................ 64
Warning lamp ................................. 182
Breakdown assistance
Towing away .................................. 168
see Flat tire
C
Car
see Vehicle
Car wash
see Care
Care
Car wash .......................................... 159
Carpets ............................................ 163
Cleaning the interior ..................... 162
Cleaning the roof lining (smart
fortwo coupe) .................................. 163
Display ............................................ 162
Exterior ...........................................159
Exterior lights ................................ 161
High-voltage battery ...................... 69
Interior ............................................ 162
Matte finish .................................... 159
Notes ............................................... 159
Paint ................................................ 162
Plastic trim ..................................... 163
Power washer ................................. 160
Rear view camera ........................... 160
Roof lining ...................................... 161
Seat belt .......................................... 162
Seat cover ....................................... 162
Index
6
Selector lever ................................. 162
Sensors ............................................ 160
Soft top system .............................. 161
Steering wheel ...............................162
Trim pieces ..................................... 163
Washing by hand ........................... 159
Wheels ............................................. 160
Windows .......................................... 161
Wiper blades ................................... 161
Center console
Overview ........................................... 31
Central locking
Automatic locking ............................ 80
Locking/unlocking (SmartKey) ...... 92
Changing bulbs
see Replacing bulbs
Changing the route
Navigation ...................................... 124
Charge level display .............................. 62
Charging
see Charging the high-voltage
battery
Charging cable
Connecting ........................................ 73
Controls ............................................. 70
Display message ............................ 183
Indicator lamp ................................. 70
Removing .......................................... 74
Storing ..............................................75
Variant 1 (mode 2) ........................... 71
Version 2 (mode 2) ........................... 72
Warming up ...................................... 69
Charging cable bag
Removing/fitting ........................... 135
Charging current
Display messages .......................... 183
Child seat
Basic instructions ........................... 44
Child seat safety feature ................ 47
Front passenger seat (notes) .......... 48
Notes on risks and dangers ............44
Securing (notes) ...............................47
Securing on the front passenger
seat .................................................... 48
Top Tether ........................................ 47
Children
Avoiding dangers in the vehicle .... 44
Basic instructions ........................... 44
Cigarette lighter .....................................88
Cleaning
see Care
Climate control
Automatic climate control .............. 86
General notes ................................... 85
Refrigerant ..................................... 198
Refrigerant filling capacity ......... 199
Setting the air vents .......................87
Clock
Setting the time (Media-Sys-
tem) ................................................. 108
Cockpit
Overview ........................................... 29
COMAND display
Cleaning .......................................... 162
Connectivity manager .......................... 120
Consumption details
Calling up (Media-System) ........... 111
Controlling speed
see Cruise control
Coolant
Checking the coolant level and
adding coolant ............................... 141
Important safety notes ................. 141
Cooling
see Climate control
Cooling with air dehumidification
Automatic climate control .............. 86
Copyright ................................................ 28
Cornering light fun
Cover (front)
see Service cover
Crosswind Assist ..................................... 51
Cruise control
Activating ......................................... 66
Buttons .............................................. 66
Calling up the speed last stored .... 66
Canceling cruise control ................. 66
Deactivating ..................................... 66
Display message (color display) .. 192
Function/notes ................................. 65
General notes ................................... 65
Important safety notes ................... 65
Increasing/decreasing the
speed ................................................. 66
Storing and maintaining cur-
rent speed ......................................... 66
ction ........................ 77
Index
7
Cup holder
Center console ................................ 131
Important safety notes ................. 131
Customer Assistance Center (CAC) ........ 24
Customer Relations Department ........... 24
D
Dashboard
see Cockpit
Data
see Technical data
Data carriers
see External data carriers
Data sharing
Managing ........................................ 120
Daytime running lamp mode
see Daytime running lights
Daytime running lights ......................... 76
Dealership
see Qualified specialist workshop
Declarations of conformity .................... 22
Diagnostics connection .......................... 22
Digital speedometer
Displaying ........................................ 97
Display
Color .................................................. 94
Display message
Color display .................................... 96
Display messages
General notes ................................. 177
Disposal of old equipment ..................... 69
Distance warning function
Function/notes ................................. 50
Warning lamp ................................. 191
Door
Unlocking (SmartKey) ..................... 52
Doors
Automatic locking (switch) ............ 80
Central locking/unlocking
(SmartKey) ........................................ 92
Control panel .................................... 33
Display message ............................ 178
Emergency locking ........................176
Emergency unlocking ................... 175
Opening (from inside) ..................... 80
Drinking and driving .............................. 58
Driver's door
see Doors
Driver's seat
see Seat
Driving economically
eco score display .............................62
General notes ................................... 61
Driving noise
see Acoustic presence indicator
Driving safety system
Crosswind Assist .............................. 51
Limits of the driving safety
systems .............................................49
Driving safety systems
ABS (Anti-lock Braking System) .... 49
Distance warning function ............. 50
EBD (electronic brake force dis-
tribution) .......................................... 51
®
(Electronic Stability Pro-
ESP
gram) ................................................. 51
ETS (Electronic Traction Sys-
tem) ................................................... 51
Driving systems
Cruise control ................................... 65
Driving tips
Brakes ................................................ 64
Downhill gradient ............................ 64
Drinking and driving ...................... 58
Driving in winter ............................. 65
Driving on flooded roads ................ 65
Driving on wet roads ....................... 65
Hydroplaning ................................... 65
Icy road surfaces ............................. 65
Limited braking efficiency on
salted roads ..................
.................... 64
Pulling away .................................... 57
see Driving economically
Dyn
amic handling control system
®
see ESP
(Electronic Stability
Program)
E
EBD (electronic brake force distribution)
Function/notes ................................. 51
Index
8
EBD (Electronic Brake-force Distribution)
Indicator lamp ................................ 186
ECO mode
Switching on/off .............................. 61
eco score
Calling up .........................................62
Comparing a trip .............................. 63
Display (color display) .................... 62
Evaluating the current trip ............ 63
Function/notes ................................. 62
Resetting data .................................. 63
Saving a trip ..................................... 63
Electronic Brake-force Distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
®
see ESP
(Electronic Stability
Program)
Electronic Traction System
see ETS (Electronic Traction System)
Emergency release
Driver's door ................................... 175
Vehicle ............................................ 175
Emergency Tensioning Devices
Activation ......................................... 36
Energy
Displaying the current con-
sumption (color display) ................ 95
Energy consumption
High-voltage battery ...................... 69
Energy flow display
Calling up (Media-System) ........... 111
Color display .................................... 95
Engine
Starting problems .......................... 181
Starting the engine with the
SmartKey .......................................... 57
Engine electronics
Notes ................................................. 21
Entering a destination
Navigation ...................................... 121
Environmental protection
High-voltage battery ...................... 19
®
(Electronic Stability Program)
ESP
Crosswind Assist .............................. 51
Display message ............................ 187
General notes ................................... 51
Important safety information ........ 51
Warning and indicator lamps ...... 187
ETS (Electronic Traction System) ......... 51
Exterior lighting
Cleaning .......................................... 161
see Lights
Exterior mirrors
Adjusting .......................................... 55
Out of position (troubleshoot-
ing) .................................................. 179
External audio equipment (AUX)
Connecting (Audio-System) ......... 104
External data carriers
Connecting (Audio-System) ........... 98
Connection (Media-System) ......... 116
Operating (Audio-System) ............ 103
Operation (Media-System) ........... 116
F
Factory settings
Resetting (Media-System) ............ 108
Favorites
Creating (Media-System) .............. 109
Managing (Media-System) ........... 109
Fender
see Front wheel arch
Flat tire
Preparing the vehicle .................... 164
TIREFIT kit ...................................... 166
Floormats ................................................ 89
Fog lamps
Switching on/off .............................. 77
Fording
On flooded roads .............................. 65
Forward collision warning
Display message ............................ 191
Frequencies
Mobile phone .................................. 202
Two-way radio ............................... 202
Front air bag ........................................... 39
Front cover
see Service cover
Front wheel arch
Removing/installing the cover .... 172
Front wheel arch cover
Installing/removing ...................... 172
Index
9
Front-passenger front air bag
deactivation system
PASSENGER AIR BAG indicator
lamps ................................................. 41
Status indicator ............................... 41
Front-passenger seat
Folding down .................................. 134
Front-passenger seat
see Seat
Frontal area cover
see Service cover
Fuses
Allocation chart ............................. 200
Before changing ............................. 174
Dashboard fuse box ....................... 174
Important safety notes ................. 173
Opening the fuse box ..................... 174
G
Glove box ............................................... 132
H
Hand brake
see Parking brake
Hands-free system
see Mobile phone
Hazard warning lamps
Switching on/off ............................ 164
Head bags ................................................ 39
Headlamps
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .................................. 76
High-beam headlamps
Replacing bulbs ............................. 171
Switching on/off .............................. 76
High-voltage battery
Battery care ...................................... 69
Charge level display ........................ 61
Charging (charging station) ........... 74
Charging (mains socket) ................. 73
Charging (wallbox) .......................... 74
Charging cable warming ................. 69
Condition of charge ......................... 61
Cruise range ..................................... 69
Discharged battery .......................... 68
Display message ............................ 192
Energy consumption ....................... 69
Important safety notes ................... 66
Indicator lamp (vehicle socket) ..... 70
Method of operation ........................ 68
Outside temperatures ...................... 69
Problems with the charging
process ............................................ 183
Protective equipment ...................... 69
READY indicator ............................. 192
Terms of use ..................................... 69
Vehicle socket .................................. 70
Warning and indicator lamps ...... 192
High-voltage electrical system
Automatic switch-off ...................... 24
Danger of electric shock ................. 23
Operating safety .............................. 23
Vehicle fire ....................................... 24
Home address
Entering and saving ...................... 122
Home address (navigation)
see Home address
Hydroplaning .......................................... 65
I
i-Traffic
Traffic reports ................................ 111
Ignition lock
see Key positions
Image
Playback (Media-System) ............. 117
Immobilizer ............................................. 92
Indicator and warning lamps
Battery ............................................ 192
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview ........................................... 34
Warning and indicator lamps ........ 34
Instrument cluster lighting
Adjusting .......................................... 97
Instrument lighting
see Instrument cluster lighting
Interior lighting ..................................... 77
Replacing bulbs ............................. 173
Setting the ambient lighting ......... 97
10
Index
Setting the ambient lighting
(color display) .................................. 78
Switching on/off .............................. 77
Intermittent wiping ...............................78
J
Jack
Using ............................................... 150
K
Key
Position in the ignition lock .......... 57
Keyboard
Changing (Media-System) ............ 107
Kickdown .................................................60
Knee bag .................................................. 39
L
Lamps
see Warning and indicator lamps
Language
Selecting (Media-System) ............ 107
Language (on-board computer) ............ 97
License plate lamp
Changing bulbs .............................. 173
Lighting
Setting the ambient lighting ......... 97
Lights
Automatic headlamp mode ............. 76
Cornering light function ................. 77
Display message ............................ 193
Fog lamps ......................................... 77
Hazard warning lamps .................. 164
High beam flasher ........................... 76
High-beam headlamps .................... 76
Light switch ..................................... 76
Low-beam headlamps ..................... 76
Parking lamps .................................. 77
Rear fog lamp ................................... 77
Turn signals ..................................... 60
see Interior lighting
see Replacing the bulbs
Loading guidelines ...............................132
Locking
see Central locking
Locking (doors)
Automatic ......................................... 80
Emergency locking ........................ 176
From inside (central locking
button) .............................................. 80
Loudspeaker
see Subwoofer
Low-beam headlamps
Replacing bulbs .............................171
Switching on/off .............................. 76
M
M+S tires (winter tires) ........................ 157
Making a call
Media-System ................................ 113
Malfunction message
see Display message
Manually releasing the selector
lever lock (automatic transmission) ... 170
Matte finish (cleaning instructions) .. 159
Media system
Creating favorites .......................... 109
System menu .................................. 107
System settings .............................107
Volume/tone settings .................... 108
Media-System
Buttons on the multifunction
steering wheel ............................... 105
Calling up Applications man-
ager ................................................. 120
Calling up menus ........................... 107
Changing the on-screen key-
board ............................................... 107
Connectivity manager ................... 120
Consumption details ...................... 111
Controls ...........................................105
Data connectivity .......................... 118
Display settings .............................107
Downloading updates and POIs ... 120
eco score ...........................................62
Enabling data sharing .................. 120
Energy flow display ...................... 111
Home screen ................................... 106
Image playback .............................. 117
Navigation menu ........................... 121
Navigation system ......................... 121
Operating the radio ....................... 110
Index
11
Overview ......................................... 105
Problem solving ............................. 194
Selecting the home screen dis-
play ................................................. 108
Selecting the language ................. 107
Setting the time ............................. 108
Setting warning tones ...................109
Status and information ................. 108
Switching on/off............................ 106
Video playback ............................... 118
Warranty ........................................... 20
Message memory (color display) .......... 96
Mirror
see Exterior mirrors
MirrorLink™
Using ............................................... 114
Mirrors
see Rear-view mirror
Mobile phone
Automatically downloading
data (Media-System) ..................... 112
Connecting (Audio-System) ......... 101
Connecting (Media-System) ......... 111
Frequencies .................................... 202
Installation ..................................... 202
Loading and updating the
phone book (Audio-System) ......... 102
Setting the sound (Audio-Sys-
tem) ................................................. 102
Transmission output (maxi-
mum) ................................................ 202
Using Android Auto™ .................... 114
Using MirrorLink™ ........................ 114
Using the telephone (Media-
System) ........................................... 113
Using voice control (Audio-
System) ........................................... 103
Using voice control (Media-
System) ........................................... 115
Model series
see Vehicle identification plate
Mounting wheels
Mounting a new wheel .................. 152
Preparing the vehicle .................... 150
Raising the vehicle ........................ 150
Removing a wheel .......................... 150
Securing the vehicle against
rolling away ................................... 164
Multi-functional seat
see Seat
Multifunction steering wheel
Overview ........................................... 30
N
Navigation
Alternative route ........................... 125
Changing the route ........................ 124
Current location ............................. 127
Destination memory ...................... 122
Displaying the reachability
map .................................................. 127
Entering a charging station as a
destination ..................................... 122
Entering a destination .................. 121
Entering a destination by
address ............................................ 121
Entering a destination using
geo-coordinates ............................. 122
Entering a destination using
the map ........................................... 122
Entering a point of interest .......... 123
Entering/saving your home
address ............................................ 122
Reading map data .......................... 121
Route details .................................. 124
Selecting a destination from the
list of last destinations ................. 122
Setting route planning .................. 125
Setting the voice ............................ 129
Starting ........................................... 121
Starting route calculation ............ 124
Switching announcements
on/off ............................................... 126
System settings ............................. 129
TomTom Services ........................... 118
Traffic information ........................ 127
Troubleshooting ............................. 194
Way points ...................................... 125
O
Occupant safety
Air bags ............................................. 39
Belt warning ..................................... 39
Children in the vehicle ................... 44
12
Index
PASSENGER AIR BAG indicator
lamps .................................................41
Pets in the vehicle ........................... 49
Restraint system ............................. 35
Restraint system warning lamp .... 35
Seat belt ............................................ 37
On-board computer
Calling up displays (color dis-
play) .................................................. 94
Important safety notes ................... 94
Operation .......................................... 94
Overview ........................................... 94
Selecting the language ................... 97
Setting/resetting values (color
display) ............................................. 96
On-board diagnostic interface
see Diagnostics connection
On-screen keyboard
Changing (Media-System) ............ 107
Operating safety
Declaration of conformity ............... 22
High-voltage electrical system ..... 23
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 20
Original parts ......................................... 19
Outside temperature display ................ 94
Setting the units .............................. 97
Outside temperatures
High-voltage battery ...................... 69
Overhead control panel ......................... 32
Overvoltage protection
High-voltage battery ...................... 69
P
Paint code number ............................... 196
Paintwork (cleaning instructions) ...... 162
Panic alarm ............................................. 35
Park brake
see Parking brake
Parking .................................................... 91
Engaging park position .................. 60
Important safety notes ................... 91
Parking brake ................................... 58
Rear view camera ............................. 91
Parking brake
Display message ............................ 182
General notes ................................... 58
Warning lamp ................................. 182
Parking lamps
Switching on/off .............................. 77
PASSENGER AIR BAG
Indicator lamps ................................ 41
Problem (malfunction) .................. 180
Pets in the vehicle ................................. 49
Point of interest
Entering .......................................... 123
Power display ......................................... 62
Power windows
see Side windows
Pre-entry climate control and
charging
Color display .................................... 96
Pre-entry climate control at departure time
Setting departure time .................... 87
Smart-Charging ............................... 87
Protection against theft
Anti-theft alarm system ................. 92
Protection of the environment
General notes ................................... 19
Pulling away
General notes ................................... 57
Hill start assist ................................ 59
Q
QR code
Rescue card ...................................... 25
Qualified specialist workshop ............... 23
R
Radio
Display mode .................................. 110
i-Traffic (traffic reports) .............. 111
Operating (Audio-System) ............ 100
Operation (Media-System) ........... 110
Radio text
Displaying (Audio-System) .......... 101
Displaying (Media-System) .......... 111
Radio type approvals
Tire pressure monitor ................... 202
Index
13
Radio-wave reception/transmission in the vehicle
Declaration of conformity ............... 22
Rain and light sensor (display mes-
sage) ...................................................... 193
Rain sensor .............................................78
Range
High-voltage battery ...................... 69
Reading lamp .......................................... 77
Rear fog lamp
Replacing bulbs ............................. 172
Switching on/off .............................. 77
Rear lamp
Replacing bulbs ............................. 172
Rear soft top
Closing ............................................ 133
Opening ........................................... 133
Rear view camera
Cleaning instructions ................... 160
Function/notes ................................. 91
Switching on/off .............................. 92
Rear window defroster
Defrosting the rear window
(automatic climate control) ............86
Rear window wiper
Automatic rear window wiper
when backing up ............................. 79
Replacing the wiper blade ............158
Switching on/off .............................. 79
Rear-view mirror .................................... 54
Anti-glare (manual) ........................ 54
Dipping (automatic) ........................ 54
Recycling
see Protection of the environment
Reflective safety jacket ....................... 165
Refrigerant (air-conditioning system)
Important safety notes ................. 198
Replacing bulbs
Brake lamp ...................................... 172
High-beam headlamps .................. 171
Important safety notes ................. 171
Installing/removing the cover
(front wheel arch) .......................... 172
Interior lighting ............................ 173
LED ................................................... 172
License plate lamp ........................ 173
Low-beam headlamps ................... 171
Overview of bulb types ................. 199
Rear fog lamp ................................. 172
Rear lamp ........................................ 172
Reversing lamp .............................. 172
Turn signal lamp (rear) ................. 172
Replacing the bulb
Turn signal lamp (front) ...............172
Reporting safety defects ....................... 25
Rescue card ............................................. 25
Restraint system
Basic instructions ........................... 44
Display message ............................ 180
Function during an accident.......... 36
Limited protection ........................... 35
Operational readiness ..................... 35
Protection provided ......................... 35
System self-test .............................. 35
Warning lamp ................................. 180
Warning lamp (function) ................ 35
Restraint systems
Malfunction ...................................... 35
Reverse gear
Engaging (automatic transmis-
sion) ................................................... 60
Reversing feature
Side windows .................................... 80
Reversing lamp
Replacing bulbs .............................
Roadside Assistance (breakdown) ........ 20
Roof lining and carpets (cleaning
guidelines) ............................................ 163
172
S
Safety
Children in the vehicle ................... 44
see Occupant safety
see Operating safety
Safety system
see Driving safety system
SD card
Connecting (Media-System) ......... 116
Reading map data .......................... 121
SD card slot ..................................... 105
Seat
Correct driver's seat position ......... 52
Folding the front-passenger
seat down ........................................ 134
14
Index
Seat belt
Limited protection ........................... 37
Protection provided ......................... 37
Seat belts
Cleaning .......................................... 162
Fastening .......................................... 38
Releasing .......................................... 38
Warning lamp ................................. 179
Warning lamp (function) ................ 39
Seat heating ............................................ 88
Seats
Adjusting (manually) ...................... 53
Cleaning the cover ......................... 162
Important safety notes ................... 53
Switching seat heating on/off ........ 88
Selector lever
Cleaning .......................................... 162
Selector lever
see Automatic transmission
Sensors (cleaning instructions) .......... 160
Service appointment
Display message ............................ 183
Service Center
see Qualified specialist workshop
Service cover ........................................ 139
Service display
Calling up (color display) ............... 96
Service products
Brake fluid ...................................... 198
Coolant (engine) ............................. 141
Important safety notes ................. 141
Refrigerant (air-conditioning
system) ............................................ 198
Washer fluid ................................... 198
Services menu settings
TomTom Services ........................... 119
Setting the charge current
Charging cable variant 2 ................ 72
Side bars
Closing the stowage well ................ 84
Mounting .......................................... 84
Removing .......................................... 83
Stowing .............................................83
Side impact air bag ................................ 39
Side turn signal lamps
Replacing bulbs ............................. 172
Side windows
Cleaning .......................................... 161
Important safety information ........ 81
Opening/closing ............................... 81
Problem (malfunction) .................. 178
Resetting ......................................... 178
Reversing feature ............................ 80
smart center
see Qualified specialist workshop
Smart-Charging
Function/notes ................................. 87
SmartKey
Changing the battery .................... 174
Loss .................................................. 177
Opening the soft top ........................ 83
Problem (malfunction) .................. 177
Starting the engine ......................... 57
SmartKey positions (ignition lock) ....... 57
Smartphone
Inserting/removing ......................... 99
Installing the bracket ..................... 99
Operating the Audio-System
via the mobile phone ....................... 99
Smartphone Screen
Setting (Media -System) ............... 113
Snow chains .......................................... 157
Socket (12 V)
Center console .................................. 89
Socket (high-voltage battery)
see Vehicle socket
Soft top
Cleaning ..........................................161
Closing .............................................. 82
Closing the rear soft top ...............133
Closing the stowage well with-
out the side bars .............................. 84
Important safety notes ................... 82
Opening ............................................. 82
Opening the rear soft top .............. 133
Removing the side bars .................. 83
Stowing the side bars ...................... 83
Sound
Setting (Audio-System) ................ 100
Setting (Media
Sound generator
see Acoustic presence indicator
Speakers
see Subwoofer
Special seat belt retractor ..................... 47
Specialist workshop ............................... 23
-System) ................ 108
Index
15
Speedometer
Digital ............................................... 94
Displaying (digital speedome-
ter) ..................................................... 97
General information (digital
speedometer) .................................... 96
see Instrument cluster
Starting (engine) .................................... 57
Starting the engine
see Starting (engine)
Station
Setting (Media-System) ................ 110
Station list
Updating (Media-System) ............ 111
Station search
Audio-System ................................. 101
Stations
Setting (Audio-System) ................ 100
Setting a stored station (Audio-
System) ........................................... 101
Setting the station list (Audio-
System) ........................................... 101
Storing (Audio-System) ................ 101
Steering
Display message ............................ 190
Warning lamps ............................... 190
Steering wheel
Button overview ............................... 30
Cleaning .......................................... 162
Steering wheel heating
Switching on/off .............................. 88
Stowage areas ....................................... 131
Stowage compartment in the tail-
gate ........................................................ 132
Stowage compartments
Center console ................................ 131
Cup holders ..................................... 131
Door ................................................. 131
Eyeglasses compartment .............. 131
Glove box ......................................... 131
Important safety information ...... 131
Subwoofer
Fitting/removing ........................... 139
Sun visor ................................................. 79
T
Tailgate
Opening dimensions ...................... 196
Opening/closing ............................. 133
Warning lamp ................................. 178
Tailgate (smart fortwo cabrio)
Opening/closing ............................. 133
Technical data
Information .................................... 196
Vehicle data .................................... 196
Telephone book
Loading (Audio-System) ............... 102
Telephone operation
Audio-System ................................. 102
Temperature
Setting (automatic climate con-
trol) .................................................... 86
Time
Setting (Audio-System) ................ 100
Setting (color display) .................... 97
Setting the time format (color
display) ............................................. 97
Tire pressure
Checking/correcting ...................... 156
Display message ............................ 188
Important safety notes ................. 154
Not reached (TIREFIT) ................... 167
Reached (TIREFIT) .......................... 168
Recommended ................................ 154
Tire pressure monitor
Function/notes ............................... 153
Radio type approval for the tire
pressure monitor ........................... 202
Restarting ....................................... 153
Starting ............................................. 97
Warning lamp ................................. 188
TIREFIT kit ............................................ 166
Tires
Aspect ratio (definition) ............... 148
Average weight of the vehicle
occupants (definition) ................... 147
Bar (definition) .............................. 147
Changing a wheel .......................... 149
Characteristics ............................... 147
Checking ......................................... 142
Curb weight (definition) ............... 148
Definition of terms ......................... 147
16
Index
Direction of rotation ...................... 152
Distribution of the vehicle
occupants (definition) ................... 149
DOT (Department of Transpor-
tation) (definition) .........................147
GAWR (Gross Axle Weight Rat-
ing) (definition) ............................. 148
GVW (Gross Vehicle Weight)
(definition) ..................................... 148
GVWR (Gross Vehicle Weight
Rating) (definition) ....................... 148
Important safety notes ................. 142
Increased vehicle weight due to
optional equipment (definition) .. 148
Kilopascal (kPa) (definition) ........ 148
Labeling (overview) ....................... 144
Load bearing index (definition) ... 149
Load index ...................................... 146
Load index (definition) ................. 148
M+S tires (winter tires) ................. 157
Maximum load on a tire (defini-
tion) ................................................. 148
Maximum loaded vehicle weight
(definition) ..................................... 148
Maximum permissible tire
pressure (definition) ..................... 148
Maximum tire load ......................... 146
Maximum tire load (definition) .... 148
Optional equipment weight
(definition) ..................................... 149
PSI (pounds per square inch)
(definition) ..................................... 148
Rules for new tires ......................... 150
Service life ...................................... 150
Sidewall (definition) ...................... 149
Snow chains .................................... 157
Speed rating (definition) .............. 148
Storing ............................................ 153
Structure and characteristics
(definition) ..................................... 147
Temperature ................................... 144
TIN (Tire Identification Num-
ber) (definition) ............................. 149
Tire bead (definition) .................... 149
Tire pressure (definition) ............. 149
Tire pressures (recommended) ..... 148
Tire size designation, load-
bearing capacity, speed rating .... 144
Tire tread ........................................ 142
Tire tread (definition) ................... 149
Total load limit (definition) .......... 149
Traction ........................................... 143
Traction (definition) ...................... 149
Tread wear ...................................... 143
Uniform Tire Quality Grading
Standards ........................................ 143
Uniform Tire Quality Grading
Standards (definition) ................... 147
Wear indicator (definition) ........... 149
Wheel rim (definition) ................... 148
see Flat tire
TomTom Services
Activating ....................................... 119
Introduction ................................... 118
My Services menu .......................... 120
Starting ........................................... 120
Subscription status ....................... 120
Traffic information menu ............. 128
Tool
see Vehicle tool kit
Top Tether .............................................. 47
Total distance recorder
Color display .................................... 95
Setting the display unit ................. 97
Touchscreen
Confirming settings with
"Done" ..............................................
Operating the touchscreen ........... 106
Towing away
Important safety guidelines ........ 168
Installing the towing eye ............. 170
Removing the towing eye ............. 170
With both axles on the ground ..... 170
Traction system
see ETS (Electronic Traction System)
Traffic reports
Switching on/off ............................ 101
Transmission
see Automatic transmission
Transporting the vehicle ..................... 170
Trip computer
Displays ............................................ 95
Trip meter
Color display .................................... 95
Trip odometer
Displays (color display) .................. 95
107
Index
17
Trunk
see Tailgate
Trunk (front)
see Service cover
Trunk partition
Installing ........................................ 134
Removing ........................................ 135
Turn signal lamp (front)
Replacing the bulb ........................ 172
Turn signal lamp (rear)
Replacing bulbs ............................. 172
Turn signals
Switching on/off .............................. 60
Two-way radio
Frequencies ....................................202
Installation ..................................... 202
Transmission output (maxi-
mum) ................................................ 202
Type identification plate
see Vehicle identification plate
U
Unit of measurement for distance
Setting ............................................... 97
Units
Setting (on-board computer) ......... 97
Unlocking
From inside the vehicle (central
unlocking button) ............................ 80
With emergency key element ....... 175
USB device
Connecting (Audio-System) ......... 103
Connection (Media-System) ......... 116
Operating (Audio-System) ............ 103
USB port
Audio-System ................................... 98
Media-System ................................ 105
V
Values
Setting (color display) .................... 96
Vehicle
Correct use ........................................ 24
Data acquisition .............................. 25
Electronics ........................................ 21
Equipment ........................................ 20
Limited Warranty ............................ 25
Loading ...........................................136
Locking (in an emergency) ........... 175
Locking (SmartKey) ......................... 92
Maintenance ..................................... 20
Operating safety .............................. 21
Parking .............................................. 91
Parking for a long period .............. 163
Raising ............................................ 150
Reporting problems ......................... 24
Securing from rolling away .......... 164
Towing away .................................. 168
Transporting .................................. 170
Unlocking (in an emergency) ....... 175
Unlocking (SmartKey) ..................... 52
Vehicle data .................................... 196
Vehicle data .......................................... 196
Vehicle dimensions .............................. 196
Vehicle emergency locking ................. 176
Vehicle identification number
see VIN
Vehicle identification plate ................. 196
Vehicle SmartKey
see SmartKey
Vehicle socket
High-voltage battery ...................... 70
Indicator lamp ................................. 70
Problems during the charging
process ............................................ 183
Vehicle tool kit ..................................... 165
Ventilation
see Climate control
Video
Playback (Media-System) ............. 118
VIN .........................................................196
Voice Control System
Entering a destination in the
navigation system ......................... 122
Problems with the voice control
system ............................................. 195
Starting an application ................. 105
Voltage range
High-voltage battery ...................... 68
Volume
Adjusting automatically ...............100
Setting (Audio-System) ................ 100
Setting (Media-System) ................ 108
18
Index
W
Warning and indicator lamps
ABS ................................................... 186
Brakes .............................................. 182
Distance warning function (red) .. 191
EBD ................................................... 186
®
(yellow) .................................. 187
ESP
High-voltage battery .................... 192
Overview ........................................... 34
Parking brake ................................. 182
PASSENGER AIR BAG ........................ 42
PASSENGER AIRBAG OFF ................ 180
Restraint system ............................ 180
Seat belt .......................................... 179
Steering ........................................... 190
Tire pressure monitor ................... 188
Warranty .................................................20
Wheel bolt tightening torque .............. 152
Wheels
Changing a wheel .......................... 149
Checking ......................................... 142
Cleaning .......................................... 160
Important safety notes ................. 142
Mounting a new wheel .................. 152
Removing a wheel .......................... 150
Snow chains .................................... 157
Storing ............................................ 153
Tightening torque .........................152
Wind screen
Inserting and removing .................. 85
Window curtain air bag ......................... 39
Windows
see Side windows
Windshield
Defrosting (automatic climate
control) ............................................. 86
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ...................... 142
Important safety notes ................. 142
Windshield wipers
Intermittent wipe ............................ 78
Problem (malfunction) .................. 179
Rain sensor ....................................... 78
Rear window wiper .......................... 79
Replacing the wiper blades .......... 158
Switching on/off .............................. 78
Wiping with windshield washer
fluid ................................................... 78
Winter driving
Slippery road surfaces .................... 65
Snow chains .................................... 157
Winter operation
General notes ................................... 65
Winter tires
M+S tires ......................................... 157
Wiper blades
Cleaning .......................................... 161
Replacing (rear window) ...............158
Replacing (windshield) ................. 158
Workshop
see Qualified specialist workshop
>> Introduction.
19
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
Our objectives are to use the natural
resources which form the basis of our existence on this planet sparingly and in a
manner which takes the requirements of
both nature and humanity into consideration.
You too can help to protect the environment by operating your vehicle in an environmentally-responsible manner.
Energy consumption and the rate of
engine, transmission, brake and tire wear
depend on the following factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R
observe the correct tire pressure.
R
avoid carrying unnecessary weight.
R
remove the roof rack once you no longer
need it.
R
a regularly serviced vehicle will contribute to environmental protection. You
should therefore adhere to the service
intervals.
R
all maintenance work should be carried
out at a qualified specialist workshop.
Personal driving style:
R
drive carefully and maintain a safe distance from the vehicle in front.
R
avoid frequent, sudden acceleration and
braking.
R
monitor the vehicle's energy consumption.
High-voltage battery
Environmental note
H
Have a defective high-voltage battery disposed of in an environmentally-responsible manner. Contact a specialist workshop,
which is qualified for smart EQ fortwo,
smart EQ fortwo cabrio or smart EQ forfour,
and has the necessary special skills and
tools to carry out the work required. smart
recommends a smart center for this.
Environmental concerns and recommendations
When prompted to dispose of materials by
this Operator's Manual, always try to re-use
or recycle them first. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
smart genuine parts
Environmental note
H
Daimler AG also supplies reconditioned
major assemblies and parts which are of
the same quality as new parts. They are
covered by the same Limited Warranty
entitlements as new parts.
Air bags and Emergency Tensioning
!
Devices, as well as control units and sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
Z
>> Introduction.
20
operating efficiency of the restraint systems.
Have aftermarket accessories installed at
a qualified specialist workshop.
Only smart genuine parts or parts of the same
quality may be used. Additionally, only tires,
wheels and accessories approved for the specific type of vehicle may be used.
Always specify the vehicle identification
number (VIN) when ordering smart genuine
parts.
Using parts, tires, wheels or safety-relevant
equipment not approved by smart could
endanger the operating safety of the vehicle.
Safety-relevant systems, e.g. the brake system, could malfunction.
Genuine smart parts are subject to strict
quality control. Each part has been specially
developed, manufactured or selected for
smart vehicles and fine-tuned for them.
Therefore, only genuine smart parts should
be used.
More than 300,000 different genuine smart
parts are available for smart models.
All smart center maintain a supply of genuine smart parts for necessary service and
repair work. In addition, strategically located parts delivery centers provide for a quick
and reliable parts service.
Warranty for the smart Audio-System
and smart Media-System
The smart sales organization provides a warranty for a period of 24 months without a
kilometer limit for the smart Audio-System
and the smart Media-System.
The warranty issuer is the respective sales
organization in the country in which the
accessory or replacement part was purchased (see list in the Maintenance Booklet).
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment
available for the vehicle at the time of publication of this Operator's Manual. Countryspecific differences are possible. Please note
that the vehicle equipment may differ from
certain descriptions and illustrations provided in this manual. This also applies to
safety-relevant systems and functions.
The vehicle's original purchase contract
documentation contains a list of all the systems in your vehicle. Please contact any
smart center to help clarify any questions
related to the vehicle equipment and operation.
Service and vehicle operation
Service and warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only) contains detailed information about the warranties covering your smart, including:
R
smart USA Limited Warranty (USA only
R
New Vehicle Limited Warranty (Canada
only)
R
warranty against perforation through corrosion
R
smartmove Assistance (Canada only)
R
State warranty enforcement laws (Lemon
Laws)
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always bring the Service and Warranty
Information Booklet with you when bringing
the vehicle to an authorized smart center.
The service advisor will record every service
for you in the Service and Warranty Booklet.
Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides factory trained technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance number
1-800-762-7887 (in USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer Assistance Representatives 24 hours a day, 365
days a year. Roadside Assistance will be pro-
>> Introduction.
21
vided in accordance with standard program
guidelines which include providing service
to the vehicle up to a reasonable distance
from a paved roadway. We will make every
effort to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized smart
center technician or the tow service provider
on a case-by-case basis and may be a factor
in our ability to respond. Additional charges
may be applicable for a breakdown location
determined not to be a reasonably accessible
roadside location as determined by our
authorized technician and tow service provider.
For additional information refer to the smart
Roadside Assistance Program brochure (USA)
or the Warranty Booklet (Canada) in your
vehicle literature portfolio.
Change of address or change of ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address information with smart will enable us to contact you
should important new information about the
vehicle, such as recalls, become available.
If you sell your smart, please leave all literature with the vehicle to make it available to
the next operator.
In the USA: If you bought this vehicle used, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used, be
sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100.
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that service
facilities or replacement parts may not be
readily available.
Operating safety
Important safety notes
WARNING
G
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions
or system failures. There is a risk of an
accident.
Always have the prescribed service/maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
WARNING
G
If you operate information systems and
communication equipment integrated in
the vehicle when driving, you may be distracted from the traffic situation. You
could also lose control of the vehicle. There
is a risk of an accident.
Only operate this equipment when the
traffic situation permits. If you are not
sure that this is possible, park the vehicle
paying attention to traffic conditions and
operate the equipment when the vehicle is
stationary.
WARNING
G
Modifications to electronic components,
their software as well as wiring can impair
their function and/or the function of other
networked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Z
>> Introduction.
22
Never tamper with the wiring as well as
electronic components or their software.
You should have all work to electrical and
electronic equipment carried out at a
qualified specialist workshop.
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems
can neither reduce the risk of accident nor
override the laws of physics. Driving safety
systems are merely aids designed to assist
driving. The driver is responsible for keeping
a safe distance from the vehicle in front, for
vehicle speed, for braking in good time and
for staying in lane. The driving style should
always be adjusted to the current street and
weather conditions. An adequate safe distance must be maintained at all times.
You must observe the legal requirements for
the country in which you are currently driving when operating information systems and
communication devices integrated into the
vehicle:
There is a risk of damage to the vehicle if:
!
R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R
you drive too fast over an obstacle, e.g. a
curb, speed bumps or a pothole in the
road
R
a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the underbody, chassis parts, wheels or tires could
be damaged without the damage being
visible. Components damaged in this way
can unexpectedly fail or, in the case of an
accident, no longer withstand the strain
they are designed to.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on continuing your journey you notice that driving safety is impaired, pull over and stop
the vehicle immediately, paying attention
to road and traffic conditions. In such
cases, consult a qualified specialist workshop.
The multimedia device is equipped with
technical provisions to protect it against
theft. Further information is available from
any smart center.
The functionality of a roof antenna (radio,
DAB) may be impaired if roof carriers are
used. Metalized retrofit film on windows may
also affect radio and GPS reception and have
a negative impact on all other antenna functions in the vehicle interior.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired operation. Changes or modifications not
expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada licenseexempt RSS standard(s). Operation is subject
to the following two conditions: (1) These
devices may not cause interference, and (2)
These devices must accept any interference,
including interference that may cause undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment
at a qualified specialist workshop.
WARNING
G
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Only connect equipment to a diagnostics
connection in the vehicle, which is
approved for your vehicle by MercedesBenz.
>> Introduction.
23
WARNING
G
Objects in the driver's footwell can restrict
the pedal travel or obstruct a depressed
pedal. The operating and road safety of the
vehicle is jeopardized. There is a risk of an
accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot
enter the driver's footwell. Install the
floormats securely and as specified in
order to ensure sufficient clearance for the
pedals. Do not use loose floormats and do
not place floormats on top of one another.
If the engine is switched off and a device
!
which is connected to the on-board diagnostics connection is being used, the battery may discharge.
Qualified specialist workshop
A smart center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly
carry out the work required on your vehicle.
This is especially the case for work relevant
to safety.
Observe the information contained in the
Maintenance Booklet.
Always have the following work carried out
on your vehicle at a smart center:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
alterations, installation work and modifications
R
work on electronic components
R
replacing the 12 V battery within the prescribed interval, at the latest every three
years.
You can obtain up-to-date information concerning the servicing of your vehicle at any
time from a qualified specialist workshop,
e.g. a smart center.
Replacing the 12 V battery
Observe the notes on the 12 V battery.
smart recommends that you have the 12 V
battery replaced at a qualified specialist
workshop, e.g. at a smart center.
If you intend to replace the battery yourself,
please observe the following points:
R
always replace a defective battery with a
battery which fulfills the specific vehicle
requirements
The vehicle is equipped with either an AGM
(Absorbent Glass Mat) technology battery
or a lithium-ion battery. Full vehicle functionality is only guaranteed with a battery
of the same technology. smart recommends
that you only use batteries of the same
technology which have been tested and
approved for your vehicle.
R
carry over detachable parts, e.g. the
breather hose, angled connecting piece or
terminal cover from the battery which is
being replaced
R
make sure that the breather hose is always
connected to the original opening on the
battery side
Install the existing or supplied cell caps.
Otherwise, gases or battery acid may leak.
R
make sure that the detachable parts are
reconnected in the same way
High-voltage electrical system
Danger of electric shock
DANGER
G
The vehicle's high-voltage electrical system is under high voltage. If you modify
components in the vehicle's high-voltage
electrical system or touch damaged components, you may be electrocuted. The
components in the vehicle's high-voltage
electrical system may be damaged in an
accident, although the damage is not visible. There is a risk of fatal injury.
Following an accident, do not touch any
high-voltage components and never modify the vehicle's high-voltage electrical
system. Have the vehicle towed away after
an accident and the vehicle's high-voltage
electrical system checked by a qualified
specialist workshop.
Z
>> Introduction.
24
All of the vehicle's high-voltage electrical
system components are marked with yellow
warning stickers which warn you of the dangers of high voltages. The cables of the vehicle's high-voltage electrical system are
orange in color.
Observe the following before carrying out
general work such as changing a bulb or
checking the coolant level:
R
the ignition is switched off
R
the charging cable for charging the highvoltage battery is disconnected
Automatically switching off the vehicle's
high-voltage electrical system
In order to prevent anyone coming into contact with high voltage, the high-voltage
electrical system is generally switched off
automatically in the following cases:
R
the restraint systems are activated in the
event of an accident
R
an electrical short circuit is detected in the
vehicle's high-voltage electrical system
R
an electrical connection in the vehicle's
high-voltage electrical system is disconnected
High-voltage battery
WARNING
G
In the event of a vehicle fire, the internal
pressure of the high-voltage battery could
exceed a critical value. In this case, flammable gas escapes through a vent valve in
the vehicle's underbody. The gas could
ignite. There is a risk of injury.
In cases of unusual smells developing,
smoke or burn marks, stop the charging
process immediately.
Leave the danger area immediately. Secure
the danger area at a suitable distance.
Contact a qualified specialist workshop.
WARNING
G
If the housing of the high-voltage battery
has been damaged, electrolyte and gases
may leak out. These are poisonous and
caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
Correct use
If warning stickers are removed, you may fail
to recognize certain dangers. Leave warning
stickers in place.
The following are important sources of information in regard to vehicle use:
R
safety notes in this Operator's Manual
R
technical data in this Operator's Manual
R
traffic rules and regulations
R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe
may affect its safe operation, we urge you to
immediately contact an authorized smart
center to have the problem diagnosed and
corrected if required. Do not drive the vehicle
if you believe it may not be safely operated. If
the matter is not handled to your satisfaction, please discuss the problem with the
smart center management, or if necessary
contact us at one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
Three Mercedes Drive
Montvale, NJ 07645
>> Introduction.
25
In Canada
Customer Relations Department
98 Vanderhoof Avenue
Mercedes-Benz Canada, Inc.
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
USA only:
The following text is reproduced as required
of all manufacturers under Title 49, Code of
U.S. Federal Regulations, Part 575 pursuant
to the National Traffic and Motor Vehicle
Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153), go to http://
www.safercar.gov or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington
DC 20590.
You can find more information on vehicle
safety under:
http://www.safercar.gov
Limited Warranty
Follow the instructions in this manual
!
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
smart implied warranty or by the New or
Used-Vehicle Warranty.
QR codes for rescue card
The QR code is affixed on the charge socket
flap and on the door pillar (B-pillar), on the
opposite side. In the event of an accident,
rescue services can use the QR code to
quickly determine the corresponding rescue
card for a vehicle. The current rescue card
contains the most important information
about the vehicle in compact form, such as
the routing of the electric cables. Further
information: www.mercedes-benz.de/qrcode
Data stored in the vehicle
Electronic control units
Your vehicle is equipped with electronic
control units. Some of them are necessary for
your vehicle to function safely, some provide
support when driving (driver assistance
systems). In addition, your vehicle offers
comfort or entertainment functions which
are also made possible with electronic control units.
Electronic control units contain data memories which can permanently or temporarily
store technical information on vehicle condition, component stress, service requirements as well as technical incidents and
malfunctions.
This information generally documents the
condition of a component, a module, a system
or the surroundings, for example:
R
operating states of system components
(e.g. fluid levels, battery status, tire pressure)
R
status messages of the vehicle or its individual components (e.g. wheel revolutions/speed, deceleration in movement,
lateral acceleration, display of seat belts
fastened)
R
malfunctions and defects in key system
components (e.g. the lights and brakes)
R
information on incidents in which the
vehicle is damaged
R
reactions of the systems in specific driving situations (e.g. deployment of an air
bag, use of stability control systems)
R
ambient conditions (e. g. temperature, rain
sensor)
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>> Introduction.
26
In addition to the provision of control unit
functions, this data serves to detect and rectify malfunctions as well as to optimize vehicle functions by the manufacturer. Most of
this data is volatile and is only processed in
the vehicle itself. Only a small proportion of
the data is stored in event or error memories.
When service work is carried out on your
vehicle, the technical data from the vehicle
can be read out by service network staff (e.g.
workshops, manufacturers) or third parties
(e.g. breakdown services). Service work is, for
example, repair work, maintenance, warranty claims and quality assurance measures. The data is read out via the legally prescribed connection for the diagnostics connection in the vehicle. The respective workshop of service network or third parties collect, process and use the data. The data documents technical states of the vehicle, help in
finding errors and in improving quality and
are transferred to the manufacturer if necessary. In addition, the manufacturer is subject to product liability. For this purpose, the
manufacturer requires technical data from
vehicles.
Malfunction memories in the vehicle can be
reset by a service outlet during repairs or
service work.
Depending on the equipment selected, you
can enter data in comfort and infotainment
functions of the vehicle.
This includes, for example:
R
multimedia data, such as music, films or
photos for playback in an integrated multimedia system
R
address book data for use in an integrated
hands-free system or an integrated navigation system
R
navigation destinations entered
R
data on the use of Internet services
This data can be saved locally in the vehicle
or it is located on a device which you have
connected to the vehicle (e.g. smartphone,
USB memory stick or MP3 player). If this data
is saved in the vehicle, you can delete it at
any time. Transfer of this data to third parties only occurs at your request, especially
as part of online services according to the
settings you have selected.
You can save comfort settings
/individualization in the vehicle and change them at any
time.
Depending on the equipment, these include,
for example:
R
settings for seat and steering wheel positions
R
suspension and air-conditioning settings
R
individualization such as interior lighting
If your vehicle is suitably equipped, you can
connect your mobile phone or another mobile
end device with the vehicle. You can operate
these devices via the control elements integrated in the vehicle. Images and sound from
the mobile phone can played back via the
multimedia system. At the same time, certain
information is transferred to your mobile
phone.
This includes, depending on the type of integration, for example:
R
general vehicle status
R
position data
This allows the use of selected mobile phone
apps, e.g. navigation or music playback.
There is no further interaction between
mobile phone and vehicle; in particular there
is no active access to vehicle data. The provider of the app being used determines how
the data may be further processed. Which
settings you can adjust, if any, depends on
the specific app and the operating system of
your mobile phone.
Online services
Wireless network connection
If your vehicle has a wireless network connection, this will permit the exchange of data
between your vehicle and further systems.
The wireless network connection is enabled
by a transmission and reception device
belonging to the vehicle or via mobile end
devices (e.g. mobile phones) you bring into
the vehicle. Online functions can be used via
this wireless network connection. These
include online services and applications/
apps, which are provided by the manufacturer or by other providers.
Manufacturer's own services
Regarding online services of the manufacturer, the individual functions are described
by the manufacturer in a suitable place (e.g.
>> Introduction.
27
Operator's Manual, the manufacturer's website) along with the relevant data protection
information. Personal identification data
may be used to provide online services. The
data exchange for this takes place via a
secure connection, e.g. with the manufacturer's IT systems intended for the purpose. The
collecting, processing, and use of personal
identification data beyond the provision of
services occurs exclusively on the basis of a
legal permit or after due consent.
Generally, you can enable or disable the
services and functions (which sometimes
have associated costs). In some cases, this
also applies to the whole data connection of
the vehicle. Excluded from this are special
legally prescribed functions and services.
Services of third parties
If it is possible to use the online services of
other providers, these services are subject to
the responsibility as well as the data protection and terms of use of the respective
provider. The manufacturer has no influence
on the contents exchanged whilst using
these services.
Please ask the respective service provider for
details on the type, extent and purpose of the
collection and use of personal data in the
context of third party services.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist
in understanding how a vehicle's systems
performed. The EDR is designed to record
data related to vehicle dynamics and safety
systems for a short period of time, typically
30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R
whether or not the driver and passenger
safety belts were buckled/fastened
R
how far (if at all) the driver is depressing
the accelerator and/or brake pedal and
R
how fast the vehicle is traveling
This data can help provide a better understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; No data is recorded
by the EDR under normal driving conditions.
No personal data (e.g., name, gender, age, and
accident location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of personal identification data routinely acquired
during a crash investigation. EDR data may
be used in civil and criminal matters as a tool
in accident reconstruction, accident claims,
and vehicle safety.
Access to the vehicle and/or the EDR is needed to read data that is recorded by an EDR,
and special equipment is required. In addition to the vehicle manufacturer, other parties that have the special equipment, such as
law enforcement, can read the information
by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in
accident reconstruction,
accident claims and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is com
mercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all
liability arising from the extraction of this
information by unauthorized Mercedes-Benz
personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent
of the lessee. Exceptions to this representation include responses to subpoenas by law
enforcement; by federal, state or local government; in connection with or arising out of
litigation involving MBUSA or its subsidiaries and affiliates; or, as required by law.
Warning: the EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR
component may result in a malfunction of the
Restraint System Module and other systems.
State laws or regulations regarding EDRs
that conflict with federal regulation are preempted. This means that in the event of such
conflict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
related to EDRs.
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>> Introduction.
28
Information on copyright
Information on licenses of Free and OpenSource software used in the vehicle and the
electronic components:
http://www.mercedes-benz.com/opensource
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