Smart Electric Drive 2014 Owner's Manual
Order no. 6522 0069 13
Part no. 451 584 05 00
É4515840500ÀËÍ
Edition A-2014
4515840500
www.smart.com smart - A Daimler brand
>> Operator’s Manual.
smart fortwo coupé and smart fortwo cabriolet electric drive
Operator’s Manual smart fortwo coupé and smart fortwo cabriolet electric drive
Symbols
Trademarks®:
R
Bluetooth®is a registered trademark of
Bluetooth SIG Inc.
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ESP®is a registered trademark of
Daimler.
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iPod®is a registered trademark of Apple
Inc., registered in the U.S.A. and other
countries.
The following symbols are found in this
Operator’s Manual:
*Optional equipment is identified with
an asterisk. Since standard equipment
varies between models, the descriptions and illustrations in this Operator’s Manual may differ slightly from
the actual equipment of your vehicle.
WARNING
G
Warning notices draw your attention to hazards that may endanger your health or life,
or the health or life of others.
Service and Literature
Your authorized electric drive smart
center has trained technicians and Genuine smart Parts to service your vehicle
properly.
For expert advice and quality service, contact an authorized electric drive smart
center.
For further information you can find us on
the smart web-site www.smartusa.com (USA
only) or www.thesmart.ca (Canada only).
WARNING
G
To help avoid personal injury, be extremely
careful when performing any service work
or repairs. Improper or incomplete service
or the use of incorrect or inappropriate
parts or materials may damage the vehicle
or its equipment, which may in turn result
in personal injury.
If you have any questions about carrying out
any type of service, turn to the advice of an
authorized electric drive smart center.
!
Highlights hazards that may result in
damage to your vehicle.
i
Helpful hints or further information
you may find useful.
X
This symbol points to instructions for you to follow.
X
A number of these symbols appearing in succession indicates a
multiple-step procedure.
Y page
This symbol tells you where you
can find additional information
on a topic within this Operator’s
Manual.
YY
This continuation symbol marks a
warning or procedure which is
continued on the next page.
We reserve the right to make changes in
design and equipment.
Therefore, information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Reprinting, translation and copying, even
of excerpts, is not permitted without our
prior authorization in writing.
As at 13.06.2013
Let the fun begin!
Take a moment to familiarize yourself with
your smart fortwo electric drive coupé or
cabriolet and read through the Operator’s
Manual before driving. This will ensure
you get more fun out of your vehicle - and
avoid danger to yourself and others.
This Operator’s Manual contains very
important information about how to safely
and effectively operate the vehicle. It is
important to note that this is a unique
vehicle. It is obviously smaller than most
vehicles on the road and, for this reason,
it can provide both unique experiences and
special responsibilities. It is extremely
important that you read this entire Manual
and that you familiarize yourself with how
the vehicle works. Some of the features may
be different from the features on other
compact passenger vehicles. Should you
have any questions about the vehicle and
how to safely operate its features, please
use common sense and contact smart dealer
representatives, who are available to help
you.
smart is a vehicle manufactured by
Daimler, distributed in the United States
by Mercedes-Benz USA LLC, and in Canada
by Mercedes-Benz Canada, and sold and
serviced by independent, authorized electric drive smart centers.
Because of this vehicle’s unique characteristics, we strongly recommend that you
service and maintain the vehicle only at
authorized smart service facilities. A list
of service facilities is available by calling smart Customer Assistance representatives at:
1‑800‑762‑7887 (in the USA)
1‑877‑627‑8004 (in Canada)
Although we cannot prevent you from serv-
icing the vehicle at facilities other than
smart authorized facilities, this is not
advisable.
Optional extras are identified with an
asterisk*. The equipment in your vehicle
may vary depending on the model, version
and availability. smart is constantly
bringing its vehicles up to the very latest
state of the art and reserves the right to
modify them in form, equipment and engineering.
Should you find that a particular feature in
this manual is important to your decision
to purchase the vehicle, we recommend that
you personally check the vehicle to ensure
that this feature has been installed before
buying the vehicle.
The Operator’s Manual and Scheduled Maintenance Guide/Warranty Booklet (USA only)
or Service/Warranty Booklet (Canada only)
belong to the vehicle. You should always
keep these documents in the vehicle and
make sure you pass them on to the next owner
if and when you sell your smart.
Please contact an authorized electric
drive smart center if you have any further
questions.
The Technical Documentation team at
Daimler wishes you many happy hours at the
wheel.
4515840500
É4515840500ÀËÍ
Contents
3
Index ............................................ 4
Introduction ................................. 13
At a glance .................................... 21
Safety .......................................... 29
Controls ....................................... 51
Operation .................................... 111
Practical hints ............................. 159
Technical data ............................. 211
Index
4
1, 2, 3 ...
12-volt battery
Charging ................................ 199
Indicator lamp .........................171
Notes ..................................... 197
Removing and installing ............ 199
A
ABS (Antilock Brake System) ............. 46
Indicator lamp ......................... 167
Accessory weight .......................... 143
Accidents
Air bags .................................. 33
Acoustic Vehicle Indication* ........... 48
Address change .............................. 15
Air bags ....................................... 33
Children .................................. 33
Front, driver and passenger ......... 36
Front, passenger ....................... 36
Head-thorax ............................. 37
Knee bag .................................. 37
Passenger front air bag off
indicator lamp ..................... 28, 41
Safety guidelines ...................... 35
SRS indicator lamp ................... 169
Thorax-pelvis .......................... 38
Window curtain ......................... 38
Air conditioning with climate
control
Air distribution ...................... 102
Air recirculation mode ............. 103
Air vents ................................ 101
Air volume .............................. 102
Control panel .......................... 101
Defrosting .............................. 103
Notes ...................................... 99
Rear window defroster ............... 103
Switching on/off ...................... 101
Temperature ............................ 101
Air pressure
see Tire inflation pressure
Air pressure (tires) ...................... 144
Air vents ..................................... 101
Alarm system
see Anti-theft systems
Ambient lighting* .......................... 67
Anticorrosion/antifreeze ......... 219, 220
Antiglare, Interior rear view mir-
ror .............................................. 61
Antilock Brake System
see ABS
Anti-theft systems ......................... 49
Anti-theft warning system ........... 49
Electronic immobilizer .............. 49
Interior motion sensor ............... 49
Tow-away alarm ......................... 49
Aquaplaning
see Hydroplaning
Armrest ........................................59
Aspect ratio (tires) ....................... 144
Audio system ................................. 95
Basic ...................................... 96
Navigation/multimedia .............. 96
Automatic headlamp mode ................ 64
Automatic locking .......................... 53
AUX socket .................................... 96
B
Backrest
see Seats
Backup lamp ................................. 181
Bar (air pressure unit) ................... 144
Batteries .................................... 197
Battery
Jump starting .......................... 200
Battery (key)
Replacing the transmitter bat-
tery ....................................... 178
Battery coolant ............................ 125
Bead (tire) .................................. 144
Brake fluid .................................. 127
Checking ................................ 127
Brake lamp ................................... 181
Brake pedal ................................... 78
Brakes ........................................ 148
Parking brake ........................... 77
Warning lamp ........................... 167
Bulbs
Front ..................................... 180
Rear ...................................... 181
Replacing ............................... 179
Index
5
C
CAC (Customer Assistance Center) ...... 18
California retail buyers and les-
sees, important notice for ............... 14
Cargo compartment cover blind ........ 104
CD player ..................................... 95
Center console ............................... 27
Central locking
Automatic ................................ 53
Locking/unlocking from inside .... 53
Certification label ....................... 214
Charge level gauge ......................... 81
Charging
High-voltage battery ................. 112
Charging cable
Connecting .............................. 117
Control element ....................... 116
Storing .................................. 115
Warming up ............................. 114
Children in the vehicle ................... 42
Air bags .................................. 33
Indicator lamp, passenger front
air bag off .......................... 41, 175
Infant and child restraint sys-
tems ....................................... 43
OCS (Occupant Classification
System) ................................... 39
Safety notes ............................. 42
Tether anchorage points ............. 44
Child safety
see Children in the vehicle
Cockpit ........................................ 22
Coin holder ................................. 106
Cold tire inflation pressure ........... 144
Combination switch ........................ 66
Control system
Charge and depart menu .............. 90
Charging mode display ............... 87
Control lever ............................ 83
Introduction ............................ 83
Menus and submenus ................... 89
Messages menu .......................... 93
Multifunction display ................ 83
Odometer menu .......................... 89
Recuperation display ................. 84
Reset menu ............................... 90
Settings menu ........................... 93
Start menu ............................... 90
Time menu ............................... 94
Coolant
Anticorrosion/antifreeze .... 219, 220
Battery .................................. 125
Capacities ........................ 218, 219
Drive system ........................... 125
Temperature warning lamp ......... 172
Coolant temperature ...................... 152
Copyright ..................................... 19
Cruise control ............................... 97
Curb weight ................................. 144
Customer Assistance Center (CAC) ...... 18
D
Dashboard
see Instrument cluster
Data recording .............................. 19
Daytime running lamp mode .............. 65
Deep water
see Standing water
Defroster
Rear window ............................ 103
Windshield ............................. 103
Department of Transportation
see DOT
Direction of rotation (tires) ........... 137
Door control panel ......................... 28
Door handles ................................. 28
Doors
Locking/unlocking from outside ... 53
Opening from inside .................. 54
DOT (Department of Transporta-
tion) .................................... 142, 144
Drinking and driving ..................... 147
Drive diagnostics
Indicator lamp .........................173
Warning lamp ........................... 173
Driving
Abroad ................................... 153
Coolant temperature ................. 152
Hydroplaning .......................... 150
Instructions ....................... 76, 147
In winter ................................ 151
Safety systems .......................... 46
Index
6
Through standing water ............. 152
Tips, recuperation ..................... 81
Tips, transmission ..................... 81
Driving and parking
Safety notes ............................. 76
Driving safety systems .................... 46
ABS ........................................ 46
ESP®....................................... 47
Hydraulic brake assistant ........... 48
E
ECO indicator ............................... 86
Electrical system
Improper work on or modifica-
tions ....................................... 16
Power outlet ............................ 110
Electronic immobilizer .................. 49
Electronic Power Steering
see EPS
Electronic Stability Program
Emergency, in case of
Emergency Tensioning Device
Emission control
Engine
EPS (Electronic Power Steering)
ESP®(Electronic Stability Program) ... 47
ETD (Emergency Tensioning Device) ... 33
Exterior lamp switch ...................... 64
Exterior lighting
Exterior rear view mirrors .............. 61
®
see ESP
Hazard warning flasher .......... 48, 68
Roadside Assistance ................... 15
see ETD
Information label ..................... 214
System warranties ...................... 13
Electronics ............................. 212
Starting .................................. 76
Turning off .............................. 79
Warning lamp .......................... 170
Warning lamp .......................... 170
Safety guidelines ...................... 35
Overview ................................ 180
F
Flat tire ..................................... 187
Fluids
Capacities .............................. 218
Fog lamps ................................ 67, 180
Front air bags
see Air bags
Front compartment ........................ 123
Front lamps
Overview ................................ 180
Fuse chart ................................... 208
Fuses ......................................... 205
G
GAWR (Gross Axle Weight Rating) ...... 144
Global locking/unlocking ................ 53
Glove box .................................... 106
Gross Axle Weight Rating
see GAWR
Gross Vehicle Weight
see GVW
Gross Vehicle Weight Rating
see GVWR
GVW (Gross Vehicle Weight) ............. 144
GVWR (Gross Vehicle Weight Rating) .. 144
H
Halogen headlamps
see Headlamps
Hazard warning flasher .................... 68
Headlamps
Automatic headlamp mode ............ 64
Daytime running lamp mode ......... 65
High-beam flasher ..................... 66
High-beam headlamps ................. 66
Low-beam headlamps .................. 64
Switch ..................................... 64
Head-thorax air bags ...................... 37
Heated exterior rear view mirrors ..... 61
Height adjustment
Seats ...................................... 59
High-beam flasher ......................... 66
High-beam headlamps ................ 66, 180
Indicator lamp ......................... 171
High-mounted brake lamp ............... 181
Index
7
High-voltage battery
Battery care ............................ 113
Charge level gauge ..................... 81
Charging (AC power socket) ......... 114
Charging (control system) ........... 92
Charging (private wallbox) ......... 115
Charging (public charging sta-
tion) ...................................... 117
Charging cable ........................ 115
Charging cable warming ............ 114
Cruise range ........................... 113
Discharged battery ................... 113
Displaying available power ......... 85
ECO indicator ........................... 86
Energy consumption .................. 113
Intelligent charging manage-
ment ...................................... 123
Introduction ............................112
Notes ..................................... 198
Outside temperatures ................ 113
Overvoltage protection .............. 114
Problems with the charging
process .................................. 120
READY indicator ........................ 87
Terms of use ............................ 114
Warning label (wheel change) ...... 196
Warning lamp ........................... 171
High-voltage disconnect device ........ 18
Hill-start assist system .................. 81
Hydraulic brake assistant ................ 48
Hydroplaning ............................... 150
I
Identification labels .................... 214
Identification number, vehicle
(VIN) .......................................... 215
Infant and child restraint systems
see Children in the vehicle
Inflation pressure
see Tires, Inflation pressure
Inside door handle ......................... 54
Instrument cluster ..................... 23, 25
Illumination ............................ 83
Lamps, indicator and warning ..... 166
Instrument panel
see Instrument cluster
Instruments and controls
see Cockpit
Intelligent charging management
High-voltage battery ................ 123
Interior motion sensor .................... 49
Interior rear view mirror ................ 61
Interior storage spaces
see Storage compartments
Intermittent wiping
Rear window wiper ..................... 70
Windshield wipers ..................... 69
Internet connection
Via mobile service module ......... 122
Via powerline .......................... 122
J
Jump-starting ............................. 200
K
Key ............................................. 52
Loss of ................................... 176
Replacing the transmitter bat-
tery ....................................... 178
Kilopascal (air pressure unit) ......... 144
Knee bag ....................................... 37
L
Labels ........................................ 214
Emission control information ..... 214
Lamps, exterior
Exterior lamp switch .................. 64
Switching on/off ....................... 64
Lamps, indicator and warning
12-volt-battery ........................ 171
ABS ........................................167
Brakes ................................... 167
Coolant temperature ................. 172
Drive diagnostics .................... 173
EPS ........................................ 170
ESP®...................................... 170
Fog lamps ................................ 67
High-beam headlamps ................171
High-voltage battery ................. 171
Low-beam headlamps ................. 171
Low tire pressure/TPMS mal-
function telltale ...................... 173
Index
8
Overview (kilometers) ................ 26
Overview (miles) ....................... 24
Passenger front air bag off .... 36, 175
Seat belt telltale ..................... 168
SRS ........................................ 169
Turn signals ............................ 172
License plate lamps ....................... 181
Lighting ...................................... 64
Ambient lighting* ..................... 67
Coming home function ................ 66
Daytime running lamp mode ......... 65
Exterior .................................. 64
Interior .................................. 68
Loading
see Vehicle loading
Locking the vehicle ........................ 52
Manually ................................. 177
Loss of
Key ........................................ 176
Service and Warranty Informa-
tion booklet ............................ 212
Low-beam headlamps ................. 64, 180
Exterior lamp switch .................. 64
Indicator lamp .........................171
Switching on ............................ 64
M
Maintenance .................................. 14
Manual headlamp mode (Low-beam
headlamps) ................................... 64
Maximum loaded vehicle weight ....... 144
Maximum load rating (tires) ............ 144
Maximum permissible tire infla-
tion pressure ............................... 144
Mirrors
Exterior rear view mirrors .......... 61
Interior rear view mirror ............61
N
Normal occupant weight ................. 145
Number, vehicle identification
(VIN) .......................................... 215
O
Occupant Classification System
see OCS (Occupant Classification System)
Occupant distribution ................... 145
Occupant safety
Air bags .................................. 33
Children and air bags ................ 33
Children in the vehicle .............. 42
Infant and child restraint sys-
tems ....................................... 43
Introduction ............................ 30
OCS (Occupant Classification
System) ................................... 39
Passenger front air bag off
indicator lamp ......................... 39
Seat belts ............................ 31, 35
SRS indicator lamp, malfunction .169
OCS (Occupant Classification Sys-
tem) ............................................ 39
Self-test ................................. 42
On-board Diagnostics Socket (OBD) ... 213
Online access .............................. 120
Operating range ............................. 14
Operating safety ............................ 16
Outside temperature display ............ 87
Overhead control panel ................... 28
P
Paintwork care ............................. 157
Panic alarm .................................. 45
Parcel nets ............................ 104, 107
Parking ........................................ 77
Parking brake ................................ 77
Parking lamps .............................. 180
Parts service ............................... 212
PASS AIR BAG OFF indicator lamp
see Passenger front air bag off
indicator lamp
Passenger front air bag ................... 36
Passenger front air bag off indica-
tor lamp ............................. 28, 36, 175
Passenger safety
see Occupant safety
Passenger seat ...............................59
Pedals ........................................ 147
Index
9
Power assistance .......................... 147
Power gauge .................................. 81
Power outlet ................................. 110
Power washer ................................ 156
Practical hints
Display messages..................... 161
Flat tire ................................. 187
Fuses ..................................... 205
Jump starting .......................... 200
Replacing bulbs ....................... 179
Replacing transmitter battery .... 178
Replacing wiper blades ............. 185
Towing ................................... 203
Unlocking/locking manually ....... 177
Warning and indicator
lamps ............................... 166, 175
What to do if ............................ 166
Where will I find...?................. 160
Problems with your vehicle .............. 18
Product information ....................... 13
Production options weight .............. 145
PSI (air pressure unit) ................... 145
R
Radio .......................................... 95
Radio transmitters ........................ 152
Rain-light sensor .......................... 69
READY indicator ............................ 87
Rear lamps
Overview ................................ 181
Rear window defroster ................... 103
Rear window wiper/washer ............... 70
Replacing wiper blade .............. 185
Recommended tire inflation pres-
sure ..................................... 128, 145
Remote control
see Key
Replacing bulbs ............................ 179
Reporting safety defects .................. 18
Restraint systems
see Occupant safety
Rims ..................................... 145, 216
Roadside Assistance ....................... 15
Roof
see Soft top system
S
Safety
Driving safety systems ............... 46
Occupant safety ......................... 30
Reporting defects ...................... 18
Safety belts
see Seat belts
Saving energy .............................. 149
Seat belt force limiter .................... 33
Seat belts ..................................... 31
Children in the vehicle .............. 42
Fastening ................................ 62
Proper use of ............................ 31
Safety guidelines ...................... 35
Safety notes .............................. 31
Telltale ................................. 168
Seat heating ................................. 60
Seating capacity .......................... 134
Seats ........................................... 58
Adjustment ............................... 58
Armrest ................................... 59
Heating ................................... 60
Passenger seat .......................... 59
Self-test
OCS (Occupant Classification
System) ................................... 42
SRS ......................................... 30
Service
see Maintenance
Service, parts .............................. 212
Service and warranty
Booklet .................................. 212
Service flap ................................. 123
Service life (tires) ....................... 137
Setting the departure time (Control
system) ........................................ 90
Setting the maximum charge current
(Control system) ............................. 92
Side marker lamps ......................... 180
Sidewall (tires) ............................ 145
Side windows
Operation ................................ 75
Signs and labels ........................... 214
smart surround sound system .............97
Snow chains ................................. 146
10
Index
Snow tires
see Winter tires
Soft top system .............................. 70
Cleaning the soft top fabric ....... 157
Locking rear soft top manually .... 178
Mounting the side rails .............. 74
Opening and closing the rear
soft top ............................... 56, 72
Opening and closing the
retractable soft top ............... 55, 71
Removing the side rails .............. 73
Storing the side rails ................ 74
Sound package ............................... 97
SRS (Supplemental Restraint System)
Indicator lamp ........................ 169
Standing water, driving through ...... 152
Starter switch positions .................. 57
Starting the engine ........................ 76
Steering wheel paddle shifters ......... 79
Storage compartments .................... 106
Coin holder ............................. 106
Door pockets ........................... 106
Drawer ................................... 107
Glove box ................................ 106
in the tailgate ......................... 107
Parcel nets ............................. 107
Storage tray in center console .... 107
Storage trays next to steering
wheel ..................................... 106
Storing tires ............................... 138
Sun screen ................................... 109
Sun visors ................................... 109
T
Tailgate
Closing ............................... 55, 57
Opening .............................. 54, 56
Tail lamps ................................... 181
Technical data
Brake fluid ............................. 218
Coolant .................................. 219
Dimensions and weights ............. 215
Identification labels ................ 214
Rims and tires ......................... 216
Service fluids and capacities ..... 217
Windshield/rear window washer
system ................................... 218
Temperature
Coolant .................................. 152
Interior temperature ................ 101
Outside ................................... 87
Tether anchorage points
see Children in the vehicle
Thorax-pelvis side air bags ............. 38
Tightening torque
Wheels ................................... 139
TIN (Tire Identification Num-
ber) ...................................... 142, 145
Tire and Loading Information plac-
ard ............................................ 133
Tire and loading terminology .......... 143
Tire Identification Number
see TIN
Tire inflation pressure
Checking ................................ 130
Important notes on .................... 129
Placard on driver’s door B-pil-
lar ........................................ 133
Tire labeling ............................... 139
Tire load rating ........................... 145
Tire ply composition and material
used ........................................... 145
Tire Pressure Monitoring System
(TPMS) ........................................ 131
Tire repair kit ....................... 160, 187
Tires .................................... 127, 216
Air pressure ........................... 128
Care and maintenance ................ 137
Cleaning ................................ 138
Direction of rotation, spinning .. 137
Driving instructions ................ 150
Flat tire ................................. 187
Important notes on tire infla-
tion pressure .......................... 129
Inflation pressure .................... 130
Information placard ................. 133
Inspection .............................. 137
Labeling ................................ 139
Load rating ............................. 145
Ply composition and material
used ...................................... 145
Index
11
Problems under-/overinflation ... 130
Retreads ................................. 127
Rims and tires (technical data) ... 216
Rotation ................................. 139
Service life ............................ 137
Sizes ..................................... 216
Snow chains ............................ 146
Speed rating ................ 141, 145, 151
Storing .................................. 138
Temperature ...................... 130, 139
Terminology ............................ 143
Tire Identification Number .. 142, 145
Tire Pressure Monitoring Sys-
tem (TPMS) .............................. 131
Traction ..................... 138, 145, 150
Tread ..................................... 145
Tread depth ....................... 137, 146
Treadwear indicators .......... 137, 146
Vehicle maximum load on ........... 146
Wheel change ........................... 195
Winter tires ...................... 146, 216
Tire speed rating .................... 141, 145
Top tether
see Children in the vehicle
Total load limit ........................... 145
Tow-away alarm ............................. 49
Towing ....................................... 203
Traction ................................ 145, 150
Transmission
Driving tips ............................. 81
Hill-start assist system .............. 81
Shifting procedure .................... 79
Transmission position indicator ...... 84
Transmitting power values .............. 213
Traveling abroad .......................... 153
Tread (tires) ................................ 145
Tread depth (tires) .................. 137, 146
Treadwear indicators (tires) ..... 137, 146
Turning off the engine .................... 79
Turn signal lamps ......................... 180
Turn signals ................................. 66
Indicator lamps ....................... 172
U
Uniform Tire Quality Grading
Standards .............................. 138, 146
Unlocking the vehicle ..................... 52
Manually ................................. 177
USB socket .................................... 96
V
Vehicle
Bulbs ..................................... 179
Care ...................................... 153
Identification Number (VIN) ....... 215
Locking/unlocking.................... 52
Modifications and alterations,
Operating safety ....................... 16
Towing ................................... 203
Unlocking/locking manually ....... 177
Vehicle Homepage
Data protection ........................ 121
Functions ............................... 121
General information ................. 120
Internet connection .................. 122
Personal area .......................... 121
Vehicle Identification Number
(VIN) .......................................... 215
Vehicle lighting ............................64
Vehicle loading
Instructions ............................ 108
Load limit .............................. 135
Roof rack ................................ 108
Terminology ............................ 143
Vehicle maximum load on the tire .... 146
Vehicle specification ................... 215
Vehicle washing
see Vehicle care
W
Warning signals
Brake pads .............................. 177
Door ...................................... 176
Lighting ................................. 176
Parking .................................. 177
Parking brake .......................... 176
Seat belt reminder system .... 168, 176
Warranty coverage ......................... 212
Index
12
Warranty information ...................... 13
Washer fluid
Mixing ratio ........................... 218
Refilling ................................ 126
Wiping .................................... 70
Washer jet nozzles ......................... 187
Washing the vehicle ...................... 153
Wheel change ............................... 195
Wheels, sizes ............................... 216
Wheels, Tires and .......................... 127
Where will I find...?
Tire repair kit ........................ 160
Window curtain air bags .................. 38
Windshield
Washer fluid ....................... 70, 218
Wipers .................................... 69
Windshield wipers .......................... 69
Adjusting washer jet nozzles .......187
Rain-light sensor ......................69
Replacing wiper blades ............. 185
Winter driving
Driving instructions ................. 151
Snow chains ............................ 146
Tires ..................................... 146
Winter tires ........................... 146, 216
>> Introduction.
13
Product information
We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special suitability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in individual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affect the
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized electric drive
smart center. Due to the technical requirements of the smart fortwo electric drive
and its high-voltage power systems, the
vehicle should be serviced only at an
authorized electric drive smart center. In
addition, you will receive comprehensive
information on permissible technical
modifications and expert installations on
the operation and maintenance of the smart
fortwo electric drive.
failure to follow instructions is not covered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the
operation of any equipment, your authorized electric drive smart center will be
glad to demonstrate the proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and descriptions in this Operator’s Manual might differ from your vehicle.
Optional equipment is also described in
this manual, including operating instructions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized electric drive
smart center will be glad to inform you of
correct care and operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are important documents and should be kept with the
vehicle.
Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by
Warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only) contains detailed information about the warranties covering your smart, including:
R
smart USA Limited Warranty (USA only)
R
New Vehicle Limited Warranty (Canada
only)
R
Emission System Warranty
R
Emission Performance Warranty
>> Introduction.
14
R
Corrosion Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode
Island, and Vermont Emission Control
System Warranty
R
smartmove Assistance (Canada only)
R
State Warranty Enforcement Laws (Lemon
Laws, USA only)
Important notice for California retail
buyers and lessees of smart automobiles
Under California law you may be entitled
to a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA LLC and/or its authorized repair or service facilities fail to
fix one or more substantial defects or malfunctions in the vehicle that are covered
by its express warranty after a reasonable
number of repair attempts. During the
period of 18 months from original delivery
of the vehicle or the accumulation of
18 000 miles (approximately 29 000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following
occurs:
(1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that
defect or malfunction has been subject
to repair two or more times, and you
have directly notified Mercedes-Benz
USA LLC in writing of the need for its
repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have
directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason
of repair of the same or different substantial defects or malfunctions for a
cumulative total of more than 30 calendar days.
Written notification should not be sent to
a dealer, it should be addressed to:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645
Maintenance
The Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed maintenance schedule. Failure to do so may render
your vehicle unsafe, it may affect the durability of the vehicle, and it may otherwise
void the limited, express warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized electric drive smart center for
service. The service advisor will record
each service in the booklet for you.
Operating range
If you plan a long distance trip, please be
aware that:
R
You will need to have access to an AC
power socket or a private wallbox to
>> Introduction.
15
charge the high‑voltage battery when no
public charging station is available.
R
The operating range of your vehicle is
limited due to the availability of public
charging stations.
R
Public charging stations may not be
available at all in some areas.
In light of the foregoing, proper care must
be exercised in the planning of a long distance trip with the vehicle. smart is not
responsible for the availability of public
charging stations.
Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory trained technical help in the event
of a breakdown. Calls to the toll-free Roadside Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer Assistance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program guidelines which include providing service to
the vehicle up to a reasonable distance
from a paved roadway. We will make every
effort to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized electric drive smart center technician or the
tow service provider on a case-by-case
basis and may be a factor in our ability to
respond.
Additional charges may be applicable for
a breakdown location determined not to be
a reasonably accessible roadside location
as determined by our authorized technician and tow service provider.
For additional information refer to the
smart Roadside Assistance Program brochure (USA) or the Warranty Booklet (Canada) in your vehicle literature portfolio.
Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address information with smart will enable us to contact
you should important new information
about the vehicle, such as recalls, become
available.
If you sell your smart, please leave all literature with the vehicle to make it available to the next operator.
In the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100.
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
R
Service facilities or replacement parts
may not be readily available.
R
The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R
Charging stations may not be available.
>> Introduction.
16
Operating safety
WARNING
G
Some safety systems only function while the
drive system is switched on. You should
therefore never switch off the drive system
while driving.
WARNING
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of
your vehicle.
See an authorized electric drive smart
center for repairs or modifications to
electronic components.
Improper work or modifications on other
vehicle systems could also have a negative
impact on the operating safety of the vehicle.
WARNING
G
A vehicle with an electric motor produces
significantly lower noise levels than a
vehicle with a combustion engine. Other
motorists or pedestrians, especially those
who are visually or hearing impaired, may
be unable to hear your vehicle while it is
in motion. This is particularly true when
driving at lower speeds and during parking
maneuvers. At all times, it is the responsibility of the driver to be aware of their
surroundings, especially in these low
speed situations. Otherwise other road
users could be seriously or fatally injured.
Vehicles equipped with an Acoustic Vehicle Indication* emit a certain noise. Thus,
your vehicle will be better noticed by other
road users at low speeds (Y page 48).
Danger of electric shock
WARNING
G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle.
If you feel a sudden significant vibration
or ride disturbance, or you suspect that
damage to your vehicle has occurred, you
should turn on your hazard warning flashers, carefully slow down, and drive with
caution to an area which is a safe distance
from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized electric drive smart center or
other maintenance or repair facility that
is qualified to work on smart electric vehicles for further inspection or repairs.
The components of the drive system are
indicated by yellow warning labels to make
you aware of high voltage.
High‑voltage cables are orange‑colored.
WARNING
G
Due to the high-voltage technology, electrical leads under high voltage are installed in the vehicle. For this reason, work on
the vehicle may only be carried out by specially trained technicians.
For safety reasons, smart recommends all
work to be carried out by a smart service
* optional
>> Introduction.
17
partner which is qualified for smart electric drive.
Particular care should be taken involving
all areas which are in the vicinity of high
voltage parts, e.g. parts in the engine compartment. Orange-colored cables and their
respective sockets carry high voltage and
must not be damaged.
Serious injury or death can result if you:
R
remove the covers of components which
are labeled with a warning sticker.
R
handle components of the high-voltage
vehicle electrical system.
R
open the housing.
R
disconnect plug connectors.
R
come into contact with components or
orange-colored cables of the high-voltage vehicle electrical system following
an accident.
R
come into contact with orange-colored
cables or their damaged plug connectors.
R
come into contact with damaged components of the high-voltage vehicle electrical system.
Have the damaged orange-colored cables or
their damaged plug connectors replaced
immediately at an authorized electric
drive smart center. The service partner
must have the required knowledge and tools
to carry out the necessary work. For safety
reasons, smart recommends using a smart
center which is qualified for smart electric drive. Particularly for safety-relevant work and work on safety-relevant vehicle systems, servicing by an authorized
electric drive smart center is essential.
Do not remove the high-voltage battery of
the high-voltage vehicle electrical system. Have the required work carried out by
an authorized electric drive smart center.
smart recommends that you use an authorized electric drive smart center.
WARNING
G
The high‑voltage battery of the drive system is located under the vehicle’s underbody. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of a vehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under
the vehicle. This prevents the high‑voltage
battery from exploding.
Stay away from this area of the vehicle.
When you carry out common works like
replacing bulbs or checking coolant level,
make sure that
R
the ignition is switched off
R
the charging cable for the high-voltage
battery is disconnected.
Automatic switch-off of the high-voltage system
The high-voltage system will be automatically switched off, in the event:
R
of an accident in which the restraint
systems are triggered
R
of a short circuit in the high-voltage
system is detected
R
that an electric connection in the highvoltage system has been disconnected
This helps to avoid that you get in contact
with high-voltage.
High-voltage battery
WARNING
G
The high‑voltage battery of the drive system is located under the vehicle’s underbody. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of a vehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under
Z
>> Introduction.
18
the vehicle. This prevents the high‑voltage
battery from exploding.
Stay away from this area of the vehicle.
High-voltage disconnect device
Your vehicle is equipped with a high-voltage disconnect device : to disable the
vehicle’s high-voltage system.
!
The high-voltage system must only be
switched off at vehicle standstill by
specially trained service engineers.
Otherwise the high-voltage system may
be damaged.
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information and rules:
R
the safety precautions in this manual
R
the “Technical data” section in this manual
R
traffic rules and regulations
R
motor vehicle laws and safety standards
WARNING
G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly
instructed to do so by information on the
label itself. Removal of any of these labels
may cause you and others to be unaware of
certain risks which may result in an accident and/or personal injury.
Problems with your vehicle
If you should experience a problem with
your vehicle, particularly one that you
believe may affect its safe operation, we
urge you to immediately contact an authorized electric drive smart center to have the
problem diagnosed and corrected if
required. Do not drive the vehicle if you
believe it may not be safely operated. If the
matter is not handled to your satisfaction,
please discuss the problem with the smart
center management, or if necessary contact
us at one of the following addresses:
In the USA:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645
In Canada:
Customer Relations Department
98 Vanderhoof Avenue
Mercedes-Benz Canada, Inc.
Toronto, Ontario, M4G 4C9
Reporting safety defects
For the USA only: The following text is published as required of manufacturers under
Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the National Traffic
and Motor Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
>> Introduction.
19
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become
involved in individual problems between
you, your dealer, or Mercedes-Benz USA
LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters, 1200
New Jersey Avenue, SE, West Building,
Washington, DC 20590. You can also obtain
other information about motor vehicle
safety from http://www.safercar.gov.
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California
Code § 9951)
Please note that your vehicle is equipped
with devices that can record vehicle systems data.
This information helps, for example, to
diagnose vehicle systems after a collision
and to continuously improve vehicle
safety.
smart may access the information and share
it with others
R
for safety research or vehicle diagnosis
purposes
R
with the consent of the vehicle owner or
lessee
R
in response to an official request by law
enforcement or other government agency
R
for use in dispute resolution involving
smart, its affiliates or sales/service
organization and/or
R
as otherwise required or permitted by
law
Information on copyright
General information
Information on license for free and opensource software used in your vehicle and
its electronic components is available on
the following website:
http://www.mercedes-benz.com/
opensource
Z
20
Cockpit ........................................... 22
Instrument cluster (miles) .................. 23
Instrument cluster (kilometers) ........... 25
Center console .................................. 27
Overhead control panel ...................... 28
Door control panel ............................ 28
>> At a glance.
22
Cockpit
Cockpit
>> At a glance.
Function Page
:
Exterior lamp switch 64
;
Steering wheel
=
Instrument cluster 23
?
Steering wheel paddle
shifters* 79
A
Charge level gauge 81
B
Power gauge 81
C
Glove box 106
AUX/USB sockets* 96
D
Overhead control panel 28
E
Radio 95
F
Center console switches 27
G
Coin holder 106
Retractable soft top
1
switch
72
Function Page
H
Gear selector lever 79
I
Starter switch 57
J
Auxiliary power outlet 110
K
Storage tray* 107
L
Wiper switch 69
Cruise control switch* 97
Control lever (control
system) 83
M
On-board Diagnostics
Socket (OBD) 213
N
Horn
O
Cruise control buttons* 97
P
Door control panel 28
Q
Inside door handle 54
1
cabriolet only.
* optional
Instrument cluster (miles)
Miles
Instrument cluster (U.S. vehicles)
Function Page
:
Speedometer
;
Right indicator and warning lamp display 24
=
Adjusting instrument
cluster illumination 83
Adjusting ambient lighting* 67
?
Multifunction display
83
Instrument cluster (miles)
Function Page
A
Center indicator and
warning lamp display 24
B
Resetting trip odometer 89
Resetting trip computer 90
C
Left indicator and warning lamp display 24
23
>> At a glance.
* optional
Instrument cluster (miles)
24
Indicator and warning lamps
>> At a glance.
Function Page
:
M
Low‑beam headlamp indicator
lamp
;
#
Left turn signal
indicator lamp
=
÷
ESP®warning lamp
?
!
Right turn signal
indicator lamp
A
D
EPS warning lamp
B
þ
Drive diagnostics
indicator lamp
C
ò
ABS indicator lamp
D
$
Brake warning lamp
E
þ
Drive diagnostics
warning lamp
64,
171
66,
172
170
66,
172
170
173
167
167
173
Function Page
F
?
Coolant temperature warning lamp
G
N
High-voltage battery warning lamp
H
#
12-volt battery
indicator lamp
I
6
SRS indicator lamp 169,
J
7
Seat belt telltale
K
h
Combination low
tire pressure/TPMS
malfunction telltale*
L
K
High‑beam headlamp indicator
lamp
172
171
171
169
168
173
66,
171
* optional
Instrument cluster (kilometers)
Kilometers
Instrument cluster (Canada vehicles)
Function Page
:
Speedometer
;
Right indicator and warning lamp display 26
=
Adjusting instrument
cluster illumination 83
Adjusting ambient lighting* 67
?
Multifunction display
Instrument cluster (kilometers)
Function Page
A
Center indicator and
warning lamp display 26
B
Resetting trip odometer 89
Resetting trip computer 90
C
Left indicator and warning lamp display 26
83
25
>> At a glance.
* optional
Instrument cluster (kilometers)
26
Indicator and warning lamps
>> At a glance.
Function Page
:
M
Low‑beam headlamp indicator
lamp
;
#
Left turn signal
indicator lamp
=
÷
ESP®warning lamp
?
!
Right turn signal
indicator lamp
A
D
EPS warning lamp
B
þ
Drive diagnostics
indicator lamp
C
!
ABS indicator lamp
D
J
Brake warning lamp
E
þ
Drive diagnostics
warning lamp
64,
171
66,
172
170
66,
172
170
173
167
167
173
Function Page
F
?
Coolant temperature warning lamp
G
N
High-voltage battery warning lamp
H
#
12-volt battery
indicator lamp
I
6
SRS indicator lamp
J
7
Seat belt telltale
K
h
Combination low
tire pressure/TPMS
malfunction telltale*
L
K
High‑beam headlamp indicator
lamp
172
171
171
169
168
173
66,
171
* optional
Center console
Center console
27
>> At a glance.
Function Page
:
Charge level gauge 81
;
Power gauge 81
=
Air conditioning with
climate control 99
?
Radio 95
A
Drawer 107
B
Switching seat heating*
on/off 60
C
Restarting TPMS button 131
D
Switching tow-away protection*/interior motion
sensor* on/off 49
E
Central unlocking switch
53
Function Page
F
Hazard warning flasher
switch 68
G
Central locking switch 53
H
Switching front fog
lamps* on/off 67
I
Storage tray* 107
J
Gear selector lever 79
K
Starter switch 57
L
Parking brake lever 77
M
Coin holder 106
Retractable soft top
2
switch
72
2
cabriolet only.
* optional
Door control panel
28
Overhead control panel
>> At a glance.
Function Page
:
Passenger front air bag
off indicator lamp
;
Switching interior lighting on/off 68
=
Interior rear view mirror 61
41,
166
Door control panel
Function Page
:
Inside door handle 54
;
Adjusting exterior rear
view mirrors 61
=
Opening and closing
passenger side window 75
?
Opening and closing
driver’s side window 75
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