SMART Board M600 series User Manual

SMARTBoard® M600
series

Interactive whiteboard

User’s guide

Product registration

If you register your SMART product, we’ll notify you of new features and software upgrades.

Register online at smarttech.com/registration.

Keep the following information available in case you need to contact SMARTSupport.

Serial number:

Date of purchase:

FCC warning

This equipment has been tested and found to comply with thelimits for a Class A digital device, pursuant to Part 15 of theF CC Rules. These lim its are designed to provide
reasonable protection against harmful interference whenthe equipment is operated in a commercial environment. This equipment generates, uses and can radiater adio
frequency energy and, if not installed andused in accordance with the manufacturer’s instructions, may cause harmful i nterference to radio communications. Operation of
this equipm ent in a r esidential areai s likely to cause harmful i nterference in which case the user will be requir ed to correct the interference at his own expense.

Trademark no tice

SMARTBoard, SMARTNotebook, DViT, SMARTInk, smarttech, the SMART logoand all SMART taglines are trademarks or registered trademarks of
SMARTTechnologiesULC in theU.S. and/or other countri es. Mi crosoft andW indows are either registeredtrademarks or trademarks of Microsoft Corporation in the U.S.
and/or other countries. Mac is a trademark of Apple Inc.,registered in the U.S. andother countries. All other third-party product and company names may be trademarks of
their respective owners.

Copyright notice

© 2013SMARTTechnologiesULC. All r ights reserved. No part of this publi cationm ay be r eproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any m eans without the prior wri ttenconsent of SMARTTechnologiesULC. Information in this manual is subject to change w ithout notice
and does not represent a commi tment on the part of SMART.

This product and/or use thereofcover ed by one or more of the following U.S. patents: smarttech.com/patents. Contents are subject to change without notice.

02/2013

Important information

Before you install and use your SMARTBoard® M600 series interactive whiteboard, read and

understand the safety warnings and precautions in this user’s guide and the included warnings

document. The included warnings document describes the safe and correct operation of your

SMARTBoard interactive whiteboard and its accessories, helping you to prevent injuries and

equipment damage.

N O T E

In this document, the term “interactive whiteboard” refers to your interactive whiteboard and its

accessories and options.

i

Contents

Important information i

Chapter 1: Introducing your SMARTBoard M600 series interactive whiteboard 1

Accessories and replacement parts 1
Computer requirements 1
Features 2
How does your SMARTBoard interactive whiteboard work? 3
Installation tips 4
Introduction 5

Chapter 2: Connecting your interactive whiteboard to a computer 7

Overview 7
Installing SMARTProductDrivers 8
Orienting your interactive whiteboard 8

Chapter 3: Using your interactive whiteboard 9

Using the Floating Tools toolbar 10
Using gestures, dual touch and dual write 11

Chapter 4: Maintenance and troubleshooting 17

Tips for trouble-free performance 17
Cleaning your interactive whiteboard 17
General troubleshooting 18
Transporting your interactive whiteboard 21
Contacting SMARTSupport 21

Appendix A: Hardware environmental compliance 23

Index 25

iii

Chapter 1

M600 series interactive
whiteboard

Accessories and replacement parts 1
Computer requirements 1
Features 2

Feature highlights 2

DViT technology 2
Multitouch gestures 2
Dual touch and dual write 2

Durable surface 2

How does your SMARTBoard interactive whiteboard work? 3

Windows and Mac computers 3

Installation tips 4

Extending your USB cable 4
Avoiding electromagnetic interference (EMI) 4

Introduction 5

Accessories and replacement parts

For a full list of items that you can order for your SMARTBoard M600 series interactive whiteboard,

go to smarttech.com/accessories.

Contact your authorized SMARTreseller (smarttech.com/wheretobuy) to order accessories and

standard replacement parts for your SMARTBoard M600 series interactive whiteboard.

Computer requirements

To successfully power your interactive whiteboard and run SMARTProductDrivers, your computer

must meet certain minimum requirements. For your interactive whiteboard’s computer requirements,

see the specifications for your product located at smarttech.com/SupportSBM600.

1

C H A P T E R 1

Introducing your SMART Board M600 series interactive whiteboard

Features

Your SMARTBoard M600 series interactive whiteboard is durable and reliable. It features a rugged,

hardened interactive surface, two damage-resistant pens and SMART’s proprietary DViT®

(DigitalVisionTouch) technology. The SMARTBoard M680 interactive whiteboard measures 195.6

cm(77") diagonally and has a 4:3 aspect ratio, while the M685 interactive whiteboard measures

221cm (87") diagonally and has a 16:10 aspect ratio.

Feature highlights

DViT technology

Four digital cameras, one in each of the interactive whiteboard’s corners, track the position of your

finger or the pen as it moves across the interactive surface.

Multitouch gestures

Your interactive whiteboard supports multitouch gestures (Windows® and Mac only). You can use

two fingers to resize an object on a page, to rotate an object, to zoom in and out and more.

Dual touch and dual write

Your interactive whiteboard supports dual touch (Windows and Mac only). Two users can use their

fingers to simultaneously perform mouse functions or write on the interactive whiteboard.

Durable surface

The interactive surface is scratch-resistant, dent-resistant and optimized for projection.

2

C H A P T E R 1

Introducing your SMART Board M600 series interactive whiteboard

How does your SMARTBoard interactive
whiteboard work?

Your interactive whiteboard functions as an input device for your computer, enabling you to work in

any application on your connected computer. You need two additional components to use your

interactive whiteboard: a computer and a digital projector. These components work together as

follows:

l Your computer runs an application and sends the image to your projector.

l Your projector casts the image onto your interactive whiteboard.

l Your interactive whiteboard detects contact with its screen and sends each contact point, along

with pen tool information, to the connected computer.

SMARTProductDrivers translates the information into mouse clicks and digital ink.

When you touch your interactive whiteboard’s surface, the touch of your finger becomes a mouse

click and you can control your computer from your interactive whiteboard. When you use a pen tool,

SMARTProductDrivers changes the pointer to a colored pen, which enables you to write over your

desktop or any open application with digital ink.

When you install SMARTProductDrivers, a Floating Tools toolbar appears on your desktop. You can

change pen settings such as the transparency, color and width of the ink. You can then save your

notes to a file in SMARTNotebook software. You can also customize other tools, such as the width

of the eraser tool you use to erase your notes.

Windows and Mac computers

SMARTNotebookcollaborative learning software includes SMARTInk™ and

SMARTProductDrivers. SMARTInk works with SMARTProductDrivers to enable you to write on

your screen in digital ink using your interactive product’s pen or your finger.

SMARTInk starts automatically when you start your computer, and the

SMARTInk toolbar appears in the title bar of each open window on your

computer.

N O T E

SMARTNotebook software doesn’t display the SMARTInk toolbar because it includes its own ink

tools that you can use to write directly in your file.

You can press SMARTInk to select ink properties and to perform common tasks such as

capturing your notes.

3

C H A P T E R 1

Introducing your SMART Board M600 series interactive whiteboard

SMARTInk includes SMARTInk Notes which enable you to write in digital ink anywhere on your

desktop. When you write outside of the open windows on your computer, a SMARTInk Note appears

and you can write inside the note.

SMARTInk also includes the SMARTInk Document Viewer, which enables you to view your

PDFfiles and to write over them in digital ink.

For more information on using SMARTInk, see the SMARTInk user’s guide

(smarttech.com/kb/170191).

Installation tips

For the installation instructions for your SMARTBoard M600 series interactive whiteboard, see the

SMARTBoard M600 series interactive whiteboard installation guide (smarttech.com/kb/170429).

Extending your USB cable

The USB cable included with your SMARTBoard M600 series interactive whiteboard is within the

limit defined by the USB standard for maximum length. Your interactive whiteboard includes a 5 m

(16' 5") USB cable.

I M P O R T A N T

The combined USB cables connected from your interactive whiteboard to your computer should not

exceed 5 m (16' 5").

However, if this cable isn’t long enough to reach from your computer to your interactive whiteboard,

you can use a bus-powered hub, such as the active USB extension cable (Part No. USB-XT) to

extend your USB connection.

Avoiding electromagnetic interference (EMI)

You can take some precautions to prevent EMI to your interactive whiteboard:

l Don’t route USB cables parallel to power cables.

l Cross USB cables over power cables at a 90º angle to reduce the risk of interference on the

USB cables.

l Don’t route USB cables close to common sources of EMI, such as electric motors or fluorescent

lighting ballasts.

l Don’t bend USB cables sharply.

l Don’t use USB plug adapters or passive USB wall plates.

4

C H A P T E R 1

Introducing your SMART Board M600 series interactive whiteboard

Introduction

Your SMART product is a wall-mounted, front projection interactive whiteboard. It enables you to do

everything that you can do at your computer—open and close applications, scroll through files, hold

meetings with others, create new documents or edit existing ones, visit websites, play video clips

and more—by touching the interactive surface with your finger or the included pen. When you connect

your interactive whiteboard to a computer and a projector, your computer image displays on the

interactive surface. You can write over any application in digital ink, and then save these notes to a

file in SMARTNotebook™ collaborative learning software for future reference and distribution.

Your SMARTBoard M600 series interactive whiteboard is a full-speed USB 2.0 device with an

external power supply. Your interactive whiteboard receives power from a wall outlet through the

included country-specific power supply and cable.

5

Chapter 2

whiteboard to a computer

Overview 7

Matching your computer’s resolution to your projector’s resolution 7
Installing SMARTProductDrivers 8
Orienting your interactive whiteboard 8

Overview

Your SMARTBoard M600 series interactive whiteboard’s USB interface enables you to connect your

interactive whiteboard to your computer. The included USB cable provides a digital signal from your

computer to your interactive whiteboard, and the included power supply provides power to the

interactive whiteboard.

Matching your computer’s resolution to your projector’s resolution

Ensure that the resolution settings for your projector and computer match. If your computer’s

resolution doesn’t match the projector’s native resolution, the image doesn’t properly fill the

interactive surface and can shimmer or appear distorted.

Set the projector to its optimal image resolution by following the instructions included with your

projector, and then set your computer’s resolution to match. If you need help changing your

computer’s resolution, see the instructions included with your operating system.

You might need to adjust your computer’s refresh rate to obtain the best results. Set the computer to

an initial refresh rate of 60 Hz, and then adjust this rate up or down to determine the ideal refresh rate.

For more information on changing your computer’s refresh rate, see the instructions included with

your operating system.

7

C H A P T E R 2

Connecting your interactive whiteboard to a computer

Installing SMARTProductDrivers

You can install SMARTProductDrivers on any computer that meets certain minimum operating

specifications by using the software installation DVD included with your SMART product or by

downloading it from smarttech.com/downloads.

I M P O R T A N T

You must install the latest version of SMARTProductDrivers on your Windows or Mac computer in

order to write in digital ink and to use touch on the interactive whiteboard’s surface.

For your interactive whiteboard’s computer requirements, see the specifications for your product,

located at (smarttech.com/SupportSBM600).

Orienting your interactive whiteboard

After you install SMARTProductDrivers on your computer, orient your interactive whiteboard.

Orienting your interactive whiteboard ensures the greatest possible level of writing and touch

accuracy. Orient your interactive whiteboard any time your projector or interactive whiteboard has

been moved since you last used it, or whenever the mouse pointer isn’t properly aligned with the pen

or your finger when you touch the interactive surface.

To orient your interactive whiteboard

On the interactive surface, click the SMART Board icon in the notification area (Windows),

1.
Dock (Mac) or system tray (Linux), and then select Orient.

The Orientation screen opens.

2. Pick up the pen from the pen tray.

3. Beginning at the first target on the screen, touch the center of the target firmly with the tip of the

pen and hold the pen steady until the target moves to the next point.

4. Repeat step 3 until you arrive at the last point.

5. At the last point, touch the center of the target, pause and then release the pen.

The Orientation screen closes.

8

Chapter 3

whiteboard

Using the Floating Tools toolbar 10
Using gestures, dual touch and dual write 11

Single-finger gestures 11

Selecting and deselecting an object (clicking) 11
Displaying menu options (right-clicking) 12
Dragging an object or scroll bar 12
Double-clicking 12
Displaying the next or previous page 12

Multi-finger gestures 12

Displaying menu options (right-clicking) 13
Enlarging an area or object 13
Reducing the scale of an object 13
Scrolling horizontally or vertically 13
Rotating an object 13

Best practices for gestures and tools 13

When you touch your interactive whiteboard’s surface, the interactive whiteboard registers the

horizontal and vertical (or x and y) coordinates on the interactive surface. Your computer’s mouse

driver interprets those coordinates and moves the pointer to the corresponding point on the projected

image.

W A R N I N G

Do not stand (or allow children to stand) on a chair to touch the surface of the SMART Board

product. Instead, safely fix the product at the appropriate height on a wall or use a SMART floor

stand.

To open an application on your interactive whiteboard, press twice consecutively on the application’s

icon. When you press twice to open an application, it’s the same as double-clicking your mouse to

open an application on your computer. Similarly, each time you press once on the interactive surface,

it’s the same as a single left click.

9

C H A P T E R 3

Using your interactive whiteboard

N O T E

If necessary, move the mouse or touch the interactive whiteboard’s surface or press any key on

your keyboard to bring your computer out of standby mode.

Using the Floating Tools toolbar

You must install and run SMARTProductDrivers on your connected computer to have use of the

Floating Tools toolbar. While you work on your interactive whiteboard, the toolbar floats over your

desktop and any open application. Use your finger or the provided pen tray pens to select a tool from

this customizable toolbar to click, write, erase and open SMARTNotebook software on your

interactive whiteboard.

For more information on how to use SMARTNotebook software, see smarttech.com/support.

To open the Floating Tools toolbar

Press the SMARTBoard icon in the notification area (Windows), Dock (Mac) or system tray
(Linux), and then press Show Floating Tools.

10

C H A P T E R 3

Using your interactive whiteboard

N O T E S

o

SMARTNotebook software includes additional toolbars which allow you to control digital

ink pens and other drawing tools.

o

You can move this toolbar to either the left or right side of the screen.

o

You can move this toolbar lower on your screen so younger students can reach it.

o

You’re unable to rotate this toolbar horizontally.

Using gestures, dual touch and dual write

Your interactive whiteboard supports multitouch gestures, dual touch and dual write with your

Windows or Mac computer. Some gestures might not work in all operating systems.

Multitouch gestures enable you to use pre-determined commands on your interactive whiteboard

without using the keyboard or mouse. With a series of two-finger touches on your interactive

whiteboard screen, you can navigate pages, change the look of an object and more.

Dual touch enables two users to touch the interactive whiteboard and to simultaneously perform

mouse functions.

Dual write enables two users to use their fingers to write on the interactive whiteboard at the same

time.

Single-finger gestures

You can perform some gestures using one finger, including selecting an object and double-clicking.

Single-finger gestures include the following:

Selecting and deselecting an object (clicking)

Quickly press and release the interactive surface to select or deselect an

object or option. This performs a standard mouse click.

N O T E

This gesture starts applications if your operating system is set to start applications on a single

click.

11

C H A P T E R 3

Using your interactive whiteboard

Displaying menu options (right-clicking)

Press and hold the screen with your finger.

In SMARTNotebook software, Windows and Microsoft® Office programs,

the right-click menu appears.

Dragging an object or scroll bar

Press and hold an object or scroll bar on the screen. Keep your finger on

the screen and slowly move the object or scroll bar. When you reach the

position you want, release your finger.

Double-clicking

Quickly press and release the interactive surface twice in the same spot.

This performs a standard double-click.

N O T E

This gesture starts applications if your operating system is set to start applications on a double-

click.

Displaying the next or previous page

Press the screen, and then quickly press again directly to the right of that

point to display the next page.

Press the screen, and then quickly press again directly to the left of that

point to display the previous page.

Multi-finger gestures

You can perform some gestures using two or more fingers, including scaling, scrolling and

manipulating objects. Multi-finger gestures include the following:

12

C H A P T E R 3

Using your interactive whiteboard

Displaying menu options (right-clicking)

Using two fingers on the same hand, press and hold the screen with your left finger and then press the

screen once with your right finger.

Release your left finger from the screen, and then select a menu item with any finger.

Enlarging an area or object

Use one finger on each hand to press in the center of the area or object,

and then drag your fingers away from each other.

Reducing the scale of an object

Use one finger on each hand to press the screen at opposite ends of the

area or object, and then drag your fingers toward each other.

This gesture either scales an object on a page, or the entire page,

depending on the application.

Scrolling horizontally or vertically

Use two fingers on the same hand to press the screen.

Keeping your fingers on the screen, move up, down, left or right on the

page. Release your fingers when you’re satisfied with the view.

Rotating an object

Place one finger on either side of the object you want to rotate. Keep one

finger stationary, and quickly move your second finger around the object.

Release your fingers from the screen when you’re satisfied with the angle.

Best practices for gestures and tools

Follow these guidelines when you use gestures and tools with your interactive product.

13

C H A P T E R 3

9 0 °

9 0 °

Using your interactive whiteboard

Hold your fingers perpendicular (90°) to the interactive surface at the contact point.

Keep your thumb and other fingers away from the interactive surface. They can generate

unintentional commands.

Keep your other hand, elbows and loose clothing away from the interactive surface. They can

generate unintentional commands.

14

C H A P T E R 3

Using your interactive whiteboard

For “click” commands, quickly tap your finger on the interactive surface. Also, make sure you lift your

finger far enough away from the interactive surface between presses so that your finger is out of the

interactive whiteboard cameras’ view.

15

Chapter 4

troubleshooting

Tips for trouble-free performance 17
Cleaning your interactive whiteboard 17
General troubleshooting 18

Adjusting the projected image 18
Resetting your interactive whiteboard 18
Preventing USB cable issues 18

Troubleshooting tips 19
Transporting your interactive whiteboard 21
Contacting SMARTSupport 21

Tips for trouble-free performance

Your SMARTBoard interactive whiteboard is durable, but take care to prevent any damage to it and

its parts.

l Replace the pen when the nib wears out.

l Don’t touch the interactive surface with sharp or pointed objects.

l Don’t use adhesive tape on the interactive surface.

l Don’t set up and use your interactive whiteboard in an area with excessive levels of dust,

humidity or smoke.

l Don’t use low-odor dry-erase markers because they can be very difficult to erase.

Cleaning your interactive whiteboard

With proper care, your interactive whiteboard will provide years of trouble-free service. Follow these

tips to keep your interactive whiteboard clean.

C A U T I O N

Do not use harsh chemicals or abrasive cleaners on your interactive whiteboard.

17

C H A P T E R 4

Maintenance and troubleshooting

I M P O R T A N T

l Before you clean your interactive whiteboard, disconnect its USB and power cables.

l To view dirt or streaks more easily, set your projector to standby (lamp off) mode.

l To clean dust, dirt and finger grease, wipe the interactive surface with a damp cloth or sponge.

Use mild soap, if required.

l Don’t spray cleaner directly onto the interactive surface. Instead, spray a light amount of cleaner

on a cloth and then gently wipe the interactive surface.

l Don’t allow excess cleaner to flow onto the frame’s reflective surfaces or the cameras in the

corners of the frame.

l Don’t touch the digital cameras located in the corners of the frame. Don’t attempt to clean the

digital cameras without specific instructions from SMARTTechnologies.

l If ink is accidentally used on your interactive whiteboard, remove the ink as soon as possible.

Ink becomes more difficult to remove the longer it stays on the interactive surface.

General troubleshooting

Adjusting the projected image

If your projector isn’t installed in a fixed location, you can correct many image problems by shifting

your projector so that the projected image fits squarely on the interactive surface. Optimally, each

side of the image should extend almost to the edge of the interactive surface.

For more information on your projector, go to smarttech.com/support.

Resetting your interactive whiteboard

You can reset your interactive whiteboard by disconnecting and then reconnecting the power cable.

This turns the power off and back on, restarting all components of your interactive whiteboard.

Preventing USB cable issues

To troubleshoot some common cable routing issues, try disconnecting accessories such as USB

hubs and USB extension cables that are connected to your interactive whiteboard.

The basic system consists of the SMARTBoard M600 series interactive whiteboard, a USB cable, a

power cable, computer hardware, a computer operating system and SMARTProductDrivers. You

can try isolating and replacing each component to identify the cause of the connectivity issue.

18

C H A P T E R 4

Maintenance and troubleshooting

Troubleshooting tips

This section describes some symptoms, causes and solutions for problems that you could

experience with your interactive whiteboard.

Try the troubleshooting tips in the following table to quickly resolve most issues with your product.

N O T E

These procedures vary, depending on your operating system and your system preferences.

Symptoms Cause Solution

No image is projected on
your interactive
whiteboard, or a “No
Input” message appears.

The projected image is
blurry, too large or doesn’t
completely fill your
interactive whiteboard’s
screen.

Your projector isn’t
receiving a video signal.

Check the video cable connections.

Ensure that the correct video input is
selected on your projector.

Ensure that your projector is on, and that

it’s connected to a power source.

If you’re using a laptop computer, turn on
the external video connection. Refer to
your laptop’s user’s guide for more
information.

Your computer is in standby
mode.

Move the mouse, or touch the
interactive surface or any key on your
keyboard to bring your computer out of
standby mode.

Your computer is off. Turn on your computer (or press your

computer’s reset button), and then log
on as usual.

Your projector’s position,
zoom and focus settings
aren’t adjusted.

Adjust the projector’s position, zoom
and focus settings. Refer to your
projector’s user’s guide for more
information.

Your computer’s video
resolution settings don’t
match your projector’s
native resolution.

Consult your projector’s user’s guide for
the correct computer video resolution,
and then go to Windows control panel or
Mac System Preferences to change the
computer video resolution to match your
projector.

19

C H A P T E R 4

Maintenance and troubleshooting

Symptoms Cause Solution

The SMARTBoard
icon doesn’t appear in the
notification area
(Windows), dock (Mac) or
system tray (Linux).

The orientation procedure
doesn’t proceed to the
second point.

The interactive surface
doesn’t respond when you

touch it, the pointer
moves erratically or gaps
appear when you draw or
write.

SMARTBoard Tools isn’t
running.

SMARTProductDrivers
isn’t installed

Your computer could be
sending input to an
application other than the
interactive whiteboard’s
orientation screen.

Your interactive whiteboard
isn’t oriented.

SMARTBoard Tools isn’t
running.

Start SMARTBoard Tools.

For Windows computers, select Start >

All Programs > SMART
Technologies > SMART Board Tools

2012.

For Mac computers, select Finder >
Applications > SMART Technologies
> Board Tools.

Install SMARTProductDrivers on your
computer. For details about installing
SMARTProductDrivers, see Installing
SMARTProductDrivers on page 8.

Press ALT+TAB on your keyboard to
change your operating system’s focus to
the interactive whiteboard’s orientation
screen. Alternatively, open the SMART
control panel and select Orient/Align
the SMARTProduct.

Orient your interactive whiteboard. For
more information about orienting your
interactive whiteboard, see Orienting
your interactive whiteboard on page 8.

Start SMARTBoard Tools.

For Windows computers, select Start >

All Programs > SMART
Technologies > SMART Board Tools

2012.

For Mac computers, select Finder >
Applications > SMART Technologies
> Board Tools.

20

SMARTProductDrivers
isn’t installed.

Not all components of
SMARTProductDrivers are
installed on your computer.

Install SMARTProductDrivers on your
computer. For details about installing
SMARTProductDrivers, see Installing
SMARTProductDrivers on page 8.

Remove SMARTProductDrivers from
your computer, and then install
SMARTProductDrivers again.

C H A P T E R 4

Maintenance and troubleshooting

Symptoms Cause Solution

There is a small red × on

the SMARTBoard
icon.

SMARTProductDrivers is
unable to detect your
interactive whiteboard.

SMARTBoard service isn’t
running.

Ensure that the USB cable is connected
from your computer to your interactive
whiteboard and that the USB cable isn’t
longer than 5 m (16').

Start SMARTBoard service:

In the notification area (Windows),

1.
dock (Mac) or system tray (Linux),

press the SMART Board icon,
and then press SMARTSettings.

The SMARTSettings window
opens.

Select About Software and

2.

Product Support > Tools >
Diagnostics.

The SMART Board Diagnostics
window opens.

Select Service > Start.

3.

Close the SMART Board

4.
Diagnostics window, and then

close SMARTSettings.

Transporting your interactive whiteboard

Save your original SMARTBoard interactive whiteboard packaging so that it’s available if you need to

transport your interactive whiteboard. When required, repack your interactive whiteboard with all of

the original packaging. This packaging was designed with optimal shock and vibration protection.

Contacting SMARTSupport

SMARTSupport welcomes your call. However, if you experience difficulty with your SMART

product, consider contacting your authorized SMART reseller (smarttech.com/wheretobuy) first. Your

reseller can often resolve the issue without delay.

Before you contact SMARTSupport, ensure the following:

l You know the serial number of your interactive whiteboard.

l Your computer specifications and operating system meet the minimum requirements for

SMARTProductDrivers.

l The USB and power cables are connected properly to your computer and interactive whiteboard.

21

C H A P T E R 4

Maintenance and troubleshooting

l Device drivers are installed on your operating system.

l The interactive surface and bezels aren’t optically obstructed.

l You oriented your interactive whiteboard.

To determine your interactive whiteboard’s serial number

Look on the lower right edge of your interactive whiteboard’s frame when you’re facing the front

of your interactive whiteboard. The serial number is also on the back of the interactive

whiteboard.

22

Appendix A

compliance

SMARTTechnologies supports global efforts to ensure that electronic equipment is manufactured,

sold and disposed of in a safe and environmentally friendly manner. For your interactive whiteboard’s

environmental compliance information, see the specifications for your product located at

smarttech.com/SupportSBM600.

23

Index

A

accessories 1

USB cable 1
adjusting projected image 18
aspect ratio 2

C

cleaning 17

erasing ink 18
computer

connecting to interactive whiteboard 7

matching resolution to projector 7

refresh rate 7

system requirements 1
contacting SMART Support 21

D

Digital Vision Touch (DViT) technology 2
dual touch / dual write 2
dust 17

I

installation

connecting to computer 7
SMART Product Drivers 8

M

maintenance 17
multitouch gestures 2, 11

O

orientation 8

P

parts

accessories 1

projector

adjusting image 18
resolution 7

G

gestures 11

best practices 13

multi-finger 12

single-finger 11

H

humidity 17

25

R

replacement parts 1
resetting your interactive whiteboard 18
resolution

computer 7
projector 7

S

serial number 22

I N D E X

SMART Board 480 interactive whiteboard

features 2

how it works 3

resetting 18
SMART Ink 3
SMART Notebook software 3, 5
SMART Product Drivers

floating tools 10

installing 8

orienting your interactive whiteboard 8
SMART Support 21

T

transporting 21
troubleshooting 18

U

USB cable 4

26

SMARTTechnologies

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