SMART board 8000i-G4 series Setup And Maintenance Manual

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SMARTBoard® 8000i-G4series

interactive flat panels

SETUP AND MAINTENANCE GUIDE

FOR MODELS 8070i-G4-SMP AND 8084i-G4-SMP

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Product registration

If you register your SMART product, we’ll notify you of new features and software upgrades.

Keep the following information available in case you need to contact SMARTSupport.

Serial number:

Date of purchase:

FCC warn in g

This equip ment has be en tested and found to compl y wi th the limits for a Class A dig ital de vice , p ursuantto Part 15 of the FCC Rules . These limits are desi gned to pro vide reasonable prote ction against harmful interfer ence when the equipment i s o pe rated in a commercial environment. T his e quipment g enerates , use s and can radi ate rad io freque ncy ener gy and, if not installed and used in accor dance w ith the manufacture r’s instructions, may cause harmful inter ference to radio communications. Operation of this equipment i n a r esi dential area i s l ikely to cause harmful i nterfere nce i n which case the user will be re quired to cor rec t the interfere nce at his o wn e xpense .

この装置は、クラスA情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがあります。

VCCI-A

Licenses

The terms HDMI and HDMI High-Definition Multimedia Inter face, and the HDMI logo are trad emarks or reg istere d trademarks of H DMI Lice nsing LLC in the United States and other countrie s.

ABOUT DIVX VIDE O: DivX® i s a dig ital vid eo format cr eated by DivX, LLC, a subsidi ary o f Ro vi Corpor ation. T his i s an official D ivXCertified ® d evice that plays DivX vide o. Visit d ivx.com for more information and software tool s to convert yo ur file s into Di vX vid eo s.

ABOUT DIVX VIDE O-ON-DEMAND: This DivX Cer tified® dev ice must b e reg ister ed in o rde r to p lay p urchased DivX Video-on-De mand (VOD) movie s. To obtain your reg istration co de , l ocate the DivX VOD se ction in your device setup me nu. Go to vo d.di vx.com for mor e information on how to complete your reg istration.

DivX Certified ® to play DivX® vide o up to HD 1080p , including pr emium content.

DivX®, DivX Certified ® and associated logos are trad emarks of Ro vi Cor por ation or its subsi diarie s and are used under license.

Cover ed by one or more of the followi ng U .S. patents: 7,2 95,673; 7,460688; 7,51 5710; 7,519,2 74

Manufactured under license from Do lbyLabo ratorie s. Dol by and the do uble-D symbol are trademarks of Dolby Laborator ies.

Trad emark n ot ice

SMARTBoard , S MARTInk, SMARTMeetingPr o, SMARTNote boo k, D ViT, SMARTGoWir e, SMARTRoo mSystem, smarttech, the SMART logo and all SMART taglines are trademarks or reg ister ed trademarks of SMARTT echnolog iesU LC in the U.S. and/or other countrie s. Microso ft, Windows and Lync are either reg ister ed trademarks or trademarks of Micro soft Cor por ation in the U.S. and/or other countrie s. Molex is a trade mark of Molex, its affiliates, related companies, lice nsors, and/or joint ve nture partner s. All o ther third-party pro duct and company names may b e trademarks of their re spe ctive owners.

Copyri ght not ice

© 20 13–2015S MARTTechnolog ies ULC. All rights re se rved . N o part o f this publication may b e rep rod uced, transmitted, transcrib ed, stor ed in a retrie val system or translated into any language in any for m by any means withoutthe prio r written co nsent of SMARTTec hnolo gie sULC. Information i n this manual is subject to change without notice and d oe s not repr ese nt a co mmitment on the part o f SMART.

This pro duct and/or use there of cover ed by one or more of the follow ing U .S. patents.

www.smarttech.com/patents.

02/2015

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Important information

WARNI NG

l Failure to follow the installation instructions shipped with your SMART product could result in

personal injury and product damage which may not be covered by your warranty.

l Do not open or disassemble the SMART product. You risk electrical shock from the high

voltage inside the casing. Opening the casing also voids your warranty.

l Do not stand (or allow children to stand) on a chair to touch the surface of your SMART

product. Rather, mount the product at the appropriate height.

l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

l If your SMART product requires replacement parts, make sure the service technician uses

replacement parts specified by SMARTTechnologies or parts with the same characteristics

as the original.

l Ensure that any cables extending across the floor to your SMART product are properly

bundled and marked to avoid a trip hazard.

l Do not insert objects inside the cabinet ventilation holes, because they could touch

dangerous voltage points and cause electric shock, fire or product damage which may not

be covered by your warranty.

l Do not place any heavy objects on the power cable. Damage to the cable could cause

shock, fire or product damage which may not be covered by your warranty.

l Useonly extension cords and outlets into which this product’s polarized plug can be fully

inserted.

l Use the power cable provided with this product. If a power cable is not supplied with this

product, please contact your supplier. Use only power cables that match the AC voltage of

the power outlet and that comply with your country’s safety standards.

l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass

fragments with care when disposing of them.

l Do not move or mount the interactive flat panel by connecting rope or wire to its handles.

Because the interactive flat panel is heavy, rope, wire or handle failure could lead to

personal injury.

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IMP ORTANT INFORMATION

l To prevent personal injury, do not attempt to mount or carry the interactive flat panel using

your own strength. Instead, use a lifting device with the included attachable eyebolts. The

eyebolts are not post-installation hardware.

l Use only VESA®-approved mounting hardware.

l Disconnect all power cables for your interactive flat panel from the wall outlet and seek

assistance from qualified service personnel when any of the following occurs:

The power cable or plug is damaged

Liquid is spilled into the interactive flat panel

Objects fall into the interactive flat panel

The interactive flat panel is dropped

Structural damage such as cracking occurs

The interactive flat panel behaves unexpectedly when you follow operating

instructions

CAUTION

l Do not install or remove the I/O extension module or an OPS computer while the interactive

flat panel is turned on.

l Before you clean your SMART product, shut down or disconnect the computer. Otherwise,

you may scramble the desktop icons or inadvertently activate applications when you wipe

the screen.

l Avoid setting up and using the SMART product in an area with excessive levels of dust,

humidity and smoke.

l Make sure an electrical socket is near your SMART product and remains easily accessible

during use.

l The external power supply needs to meet the Limited Power Source (LPS) requirements of

CSA/UL/IEC/EN 60950-1, when required.

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IMP ORTANT INFORMATION

l This SMART product should be used only with European TN and TT power distribution

systems.

It is not suitable for older, IT-type power distribution systems found in some European

countries. "This system (IT-type) is widely used isolated from earth, in some installations in

France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral

not distributed, at 230V line-to-line." (IEC 60950:1999)

Contact qualified personnel if you’re uncertain of the type of power system available where

you’re installing your SMART product.

l You must connect the USB cable that came with your SMARTBoard® interactive flat panel

to a computer that has a USB compliant interface and that bears the USB logo. In addition,

the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark

and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid

damage to the SMARTBoard interactive flat panel.

IMPORTANT

l The following are the power requirements for your interactive flat panel:

Model Power requirement s

8070i-G4-SMP 100–240V, 8.9–4.5A, 50/60Hz, 310W

8084i-G4-SMP 100–240V, 50/60Hz, 530W

l For additional requirements and other information, refer to your interactive flat panel’s

specifications (see

Specifications

on page10).

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Important informat ion i

Chapter 1: Welcome 1

About your interactive flat panel 2

About this guide 9

About your interactive flat panel

Your SMARTBoard interactive flat panel features SMART’s proprietary DViT® (DigitalVisionTouch)

technology on an LCD screen with e-LED backlight which enables you to select, write and erase on

the interactive surface. You can do everything on the interactive flat panel that you can do at your

computer by touching the surface, and you can use an array of gestures within applications.

Features

Your interactive flat panel includes several features:

l Touch-enabled interactivity

l Gesture support

l Dual user support

l Presence detection

l Audio

l SMART software

Touch-enabled interact ivit y

You can do everything on your interactive flat panel that you can do at your computer—open and

close applications, meet with others, create new documents or edit existing ones, visit websites,

play and manipulate videos and so on—by touching the interactive surface.

You can also write over any application in digital ink using one of the supplied pens or your finger,

and then erase the digital ink using the supplied eraser or your palm.

Object awareness enables you to pick up a pen, and then write, select or erase without replacing

the pen.

Gestu re support

You can use an array of gestures within applications, including panning, scaling, rotating and

zooming in and out.

Dual user support

Two users can each pick up pens and draw on the screen at the same time, enabling greater

collaboration.

Presence detection

Your interactive flat panel has two presence detection sensors on its frame that can detect people

up to 16' (5 m) away. When the sensors detect people in the room, the interactive flat panel turns

on. When the sensors no longer detect people in the room, the interactive flat panel turns off.

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Audio

Your interactive flat panel includes two 10 W integrated front-firing speakers for presenting audio

from connected input sources.

SMAR T soft ware

You can install the following SMART software on the computers connected to your interactive flat

panel to take full advantage of the interactive flat panel’s features:

Soft ware Description

SMARTProductDrivers SMARTProductDrivers enables connected computers to detect

input from your interactive flat panel.

SMARTInk™ SMARTInk enables you to write and draw in digital ink over open

applications, files, folders, websites and any other open window on your computer. When you write outside the open windows on your computer, a SMARTInk Note appears and you can write inside the note.

When you open an application that has its own ink tools, you can turn off SMARTInk, and then use the application’s ink tools to write in the content.

SMARTMeetingPro® software

SMARTMeetingPro software enables you to use your interactive flat panel in a meeting room.

You can write or draw on a digital whiteboard, present content on your desktop and connect to individuals and other meeting rooms using integrated conferencing software.

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Components

Your interactive flat panel consists of the following components:

No. Name

1 Screen

2 DViT cameras and reflective tape channel

3 Presence detection sensor (×2)

4 Speakers

5 Pen (×2)

6 Eraser

7 Color select module

8 Front control panel

9 Remote control

NOTE

Components not pictured include the I/O extension module for external PCs, connector panels

(see

Connector panels

on page18) and the menu control panel (see

Menu control pa nel

page43).

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Screen

The active screen area specifications vary by model:

Models Diagonal Widt h Height Aspect ratio

8070i-G4-SMP 70" (178 cm) 61" (154.9 cm) 34 3/8" (87.2 cm) 16:9

8084i-G4-SMP 84" (213.4 cm) 73 1/4" (186.1 cm) 41 1/4" (104.7 cm) 16:9

For information on cleaning the screen, see

Cleaning the screen

on page50.

DViT cameras and reflect ive t ape channel

In the corners of the screen, there are DViT cameras that track finger and pen positions across the

screen. The screen is bordered by a channel that contains reflective tape.

For information on cleaning the DViT camera windows and reflective tape, see

camera windows a nd reflective tape

on page51.

Cleaning the DViT

CAUTION

l Keep the reflective tape dry.

l Do not remove or damage the reflective tape.

IMPORTANT

l Do not attach items such as adhesive notes to the screen because they will interfere with

the DViT cameras.

l Do not place anything in the channel because it will interfere with the DViT cameras.

Presence detection sensors

The interactive flat panel has two presence detection sensors on its frame that can detect people

up to 16' (5 m) away when the interactive flat panel is in Standby mode.

When the sensors detect motion in the room, the interactive flat panel turns on and displays a

welcome screen. Touching the screen activates the interactive flat panel. When the sensors no

longer detect people in the room, the interactive flat panel returns to Standby mode.

NOTES

l For information on cleaning your sensors, see

Cleaning the presence detection sensors

page50.

l Presence detection settings can be changed with the on-screen display menu.

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l If ECO Standby mode is enabled for SMARTBoard 8070i-G4-SMP interactive flat panels,

presence detection functionality is limited.

l For more information on the on-screen display menu settings relevant for presence

detection, see page72 for SMARTBoard 8070i-G4-SMP interactive flat panels or page80

for SMARTBoard 8084i-G4-SMP interactive flat panels.

Speakers

Your interactive flat panel includes two 10 W integrated front firing speakers. You can connect

external speakers if desired (see

Connecting external speakers

on page24).

Pens and eraser

Your interactive flat panel comes with two pens and an eraser.

The bottom bezel of the interactive flat panel includes magnetic holders for the pens and the

eraser. Removing a pen or the eraser from the holders activates it and enables you to either draw

or erase digital ink.

CAUTION

When returning the pen or eraser to the magnetic holder, ensure that it is centered on the holder

to prevent it from falling and potentially being damaged.

Color select module

The color select module enables you to access Help, open the on-screen keyboard, select pen

colors, right-click and orient the interactive flat panel.

No. Name

1 Help

2 On-screen keyboard

3 Black pen color

4 Red pen color

5 Green pen color

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No. Name

6 Blue pen color

7 Right-click

8 Orient

Front cont rol panel

The front control panel contains the volume control, Mute, Input Select and Power/Standby

buttons, as well as the status light and the remote control sensor.

No. Name

1 Volume control

2 Mute button

3 Input Select button

4 Power/Standby button / power

light

5 Status light

6 Remote control sensor

IMPORTANT

l If there is a film over the front control panel, remove the film before using the front control

panel.

l Do not cover or block the front control panel or you could have reduced use of the remote

control.

In normal use:

l The volume, mute and input buttons are blue.

l The power light is green.

l The status light is green.

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For information on diagnosing issues using the front control panel lights, see

screen issues

on page56.

Resolving bla nk

For information on disabling the front control panel for multiple interactive flat panel installations,

see page72 for SMARTBoard 8070i-G4-SMP interactive flat panels or page81 for SMARTBoard

8084i-G4-SMP interactive flat panels.

Remote control

The remote control enables you to turn on and turn off your interactive flat panel, change the input

source, adjust the volume, access the on-screen menu and more.

For more information on the remote control, see

Using the remote control

on page38.

I/O extension module

The I/O extension module is a module that you can install in the OPS slot located on the back of

your interactive flat panel. When installed, the I/O extension module enables you to connect a

computer to your interactive flat panel using the supplied USB and HDMI cables.

Differences between models

SMARTBoard 8000i-G4 series interactive flat panels include the following models:

l SMARTBoard 8070i-G4-SMP interactive flat panel

l SMARTBoard 8084i-G4-SMP interactive flat panel

The following table presents the key differences between these models:

It em 8070i-G4-SMP 8084i-G4-SMP

Screen size (diagonal) 70" (178 cm) 84" (213.4 cm)

Computer connections 2 3

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It em 8070i-G4-SMP 8084i-G4-SMP

Video and audio inputs HDMI (×3)

HDMI (×3)

DisplayPort DispalyPort

VGA (×2) VGA

DVI-D DVI-D

Component video Component video

Composite video Composite video

S-video

Stereo 3.5 mm Stereo 3.5 mm

Dual RCA audio (×2) Dual RCA audio (×2)

Video and audio outputs VGA DVI-D

Stereo 3.5 mm (×3) Stereo 3.5 mm (×4)

Dual RCA audio

Speaker wire connector Speaker wire connector

Guide icons

NOTES

l Other, minor differences between models are noted throughout this guide.

l Sections in this guide that are relevant to specific models are flagged with the icons defined

in the previous table.

About this guide

This guide explains how to set up and maintain your interactive flat panel. It includes the following

information:

l How to mount your interactive flat panel

l How to connect power and devices, including computers

l How to set up your interactive flat panel and room computer

l What users can do with your interactive flat panel

l How to maintain your interactive flat panel for years of use

l How to troubleshoot issues with your interactive flat panel

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In addition, this guide includes information on your interactive flat panel’s on-screen display menu

and remote management support.

This guide is intended for individuals who are responsible for installing and maintaining interactive

flat panels in their organizations. Other documentation and resources are available for individuals

who use interactive flat panels.

Before mounting your interactive flat panel

Do the following before mounting your interactive flat panel:

l Review the environmental requirements in the interactive flat panel’s specifications (see

Specifications

l Save all product packaging so that it’s available if you need to transport the interactive flat

panel. If the original packaging isn’t available, you can purchase new product packaging from

your authorized SMART reseller (smarttech.com/where).

on page10).

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CHAPTER 2

MOUN TING YOUR I NTERACTIVE FLATPANEL

l Refer to local building codes to ensure the wall can support the weight of the interactive flat

panel and mounting equipment.

Models Weight (lb.) Weight (kg)

8070i-G4-SMP 205 93

8084i-G4-SMP 260 118.3

l Attach the included eyebolts and washers to assist in mounting, and remove them after you

mount the interactive flat panel.

8070i-G4-SMP 8084i-G4-SMP

WARNI NG

Do not attempt to mount or carry the interactive flat panel using your own strength because

it could fall and cause personal injury. Attach a lifting device to the included eyebolts to lift

and carry the interactive flat panel.

CAUTION

Hand-tighten the eyebolts. If you over-tighten the eyebolts and damage the threads, you

will be unable to remove the eyebolts.

l Use a standard VESA mounting plate (not included) to mount the interactive flat panel on a

wall.

Models Mount ing plate

8070i-G4-SMP 800 mm × 400 mm

8084i-G4-SMP 600 mm × 400 mm

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CHAPTER 2

MOUN TING YOUR I NTERACTIVE FLATPANEL

l Use M8 screws to fasten the wall bracket.

The following table presents the recommended screw length and fasten force for the

different models:

Models Screw length

Fast en force

8070i-G4-SMP 23 mm + x mm < M8 < 29 mm + x mm 97.36–123.91 in-lb.

(11–14 N m)

8084i-G4-SMP 23 mm + x mm < M8 < 29 mm + x mm Max. 10.6 in-lb.

(1.2 N m)

CAUTION

Do not over-tighten the screws.

NOTE

SMART recommends M8 × 30 mm mounting screws for standard installations where the

total wall mount bracket and washer thickness is less than 7 mm.

l Because the receptacles might not be easily accessible after the installers mount the

interactive flat panel, consider connecting cables for power, computers and other devices

while the interactive flat panel is still in its packaging or is suspended from a lifting device (see

Connecting power and devices

l Before turning on the interactive flat panel for the first time, clean the DViT camera windows

and reflective tape following the instructions in

reflective ta pe

on page51.

on page17).

Cleaning the DViT camera windows and

Choosing a location

Do the following when choosing a location for the interactive flat panel:

l Do not install the interactive flat panel in a location where a door or gate could hit it.

l Do not install the interactive flat panel in an area where it will be subjected to strong vibrations

or dust.

l Do not install the interactive flat panel near where the mains power supply enters the building.

l Ensure adequate ventilation or provide air conditioning around the interactive flat panel so

that heat can flow away from the unit and the mounting equipment.

Where x is the total thickness of the wall bracket a nd washer.

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CHAPTER 2

MOUN TING YOUR I NTERACTIVE FLATPANEL

l If you mount the interactive flat panel in a recessed area, leave at least 4" (10 cm) of space

between the interactive flat panel and the recessed walls to enable ventilation and cooling.

Choosing a height

Consider the general height of the user community when

you choose the height for the interactive flat panel.

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Chapter 3

Connector panels 18

SMARTBoard8070i-G4-SMP interactive flat panel connectorpanels 18

SMARTBoard8084i-G4-SMP interactive flat panel connectorpanels 20

Connecting power 21

Connecting the room computer 22

Connecting cables for laptops 22

Connecting laptop cables to SMARTBoard 8070i-G4-SMP interactiveflatpanels 22

Connecting laptop cables to SMARTBoard 8084i-G4-SMP interactiveflatpanels 23

Connecting external speakers 24

Connecting other devices 24

Disabling the USB receptacles 24

This chapter includes information on connecting your interactive flat panel to power, computers

and other devices.

In a typical installation, you connect your interactive flat panel to

a room computer and up to one guest laptop (SMARTBoard

8070i-G4-SMP interactive flat panels) or to a room computer and

up to two guest laptops (SMARTBoard 8084i-G4-SMP

interactive flat panels). You can also connect external speakers,

DVD players, document cameras and other devices.

NOTES

l This chapter assumes that you installed the I/O extension module (see

instructions

l The connections in this chapter are based on the default USB mappings. However, you can

on page10).

Installation

customize these mappings (see page73 for SMARTBoard 8070i-G4-SMP interactive flat

panels or page81 for SMARTBoard 8084i-G4-SMP interactive flat panels).

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CONNECTING P OWER AND DEVICES

Connector panels

There are connector panels on the top, left, right and bottom of your interactive flat panel as well

as on the I/O extension module.

SMARTBoard8070i-G4-SMP interactive flat panel connectorpanels

The following diagram and table present the connectors on SMARTBoard 8070i-G4-SMP

interactive flat panels:

No. Type Details Identifier

Top connector panel

1 USB USB 3.0 Type-A receptacle

2 Audio out Stereo 3.5 connector

3 DC power 19V DC Molex® Micro-Fit 2-pin connector

Left connector panel

4 DC power 19V DC Molex Micro-Fit 2-pin connector

6 USB USB 2.0 Type-A receptacle

Right connector panel

7 DC power 19V DC Molex Micro-Fit 2-pin connector

8 Audio out Stereo 3.5 mm connector

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Audio out

Stereo 3.5 mm connector

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CONNECTING P OWER AND DEVICES

No. Type Details Identifier

Bott om connector panel

9 AC power AC power pass-through

10 AC power AC power inlet and switch

11 USB USB 2.0 Type-B receptacle USB2

12 Room control in RS-232 connector

13 Room control out /

RS-232 connector

pass-through

14 Video in DisplayPort connector DPORT

15 Video in HDMI connector HDMI1

16 Video in HDMI connector HDMI2

17 Video in DVI-D connector DVI

18 Video in VGA connector VGA1

19 Video in VGA connector VGA2

20 Video out VGA connector

21 Video in Composite video receptacle DVD/HD

22 Video in Component video (Y, Pb/Cb, Pr/Cr)

VIDEO

receptacles

23 Video in S-video connector S-VIDEO

24 Audio in Stereo 3.5 mm connector AUDIO1

25 Audio in Dual RCA audio receptacles AUDIO2

26 Audio in Dual RCA audio receptacles AUDIO3

27 Audio out Dual RCA audio receptacle

28 Audio out Speaker wire connectors

I/O extension module

29 Video in HDMI connector HDMI3/PC

30 USB USB 2.0 Type-B receptacle USB1

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CONNECTING P OWER AND DEVICES

SMARTBoard8084i-G4-SMP interactive flat panel connectorpanels

The following diagram and table present the connectors on SMARTBoard 8084i-G4-SMP

interactive flat panels:

No. Type Details Identifier

Top connector panel

1 USB USB 3.0 Type-A receptacle

2 Audio out Stereo 3.5 connector

3 DC power 19V DC Molex Micro-Fit 2-pin connector

Left connector panel

4 USB USB 2.0 Type-A receptacle

Audio out

Stereo 3.5 mm connector

6 DC power 19V DC Molex Micro-Fit 2-pin connector

Right connector panel

7 Audio out Stereo 3.5 mm connector

8 DC power 19V DC Molex Micro-Fit 2-pin connector

Bott om connector panel

9 Audio in Dual RCA audio receptacles AUDIO2

10 Audio in Dual RCA audio receptacles AUDIO3

11 Video in Composite video receptacle Composite

12 Video in Component video (Y, Pb, Pr) receptacles Component

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CONNECTING P OWER AND DEVICES

No. Type Details Identifier

13 Audio out Speaker wire connectors

14 Room control in RS-232 connector

15 Room control out /

pass-through

16 Video in DisplayPort connector DPORT

17 Video in HDMI connector HDMI2

18 Service USB 2.0 Type-A receptacle

19 Video in VGA connector VGA

20 Audio in Stereo 3.5 mm connector AUDIO1

21 Audio out Stereo 3.5 mm connector

22 USB USB 2.0 Type-B receptacle USB2

23 USB USB 2.0 Type-B receptacle USB3

24 Video in HDMI connector HDMI1

25 Video in DVI-D connector DVI-D

26 Video out DVI-D connector

I/O extension module

27 Video in HDMI connector HDMI3/PC

RS-232 connector

28 USB USB 2.0 Type-B receptacle USB1

Back of the interact ive flat panel

29 AC power AC power inlet and switch

Connecting power

Connect the supplied power cable from the AC power inlet on the bottom connector panel

(SMARTBoard 8070i-G4-SMP interactive flat panels) or on the back of the interactive flat panel

(SMARTBoard 8084i-G4-SMP interactive flat panels) to a power outlet.

NOTE

Refer to your interactive flat panel’s specifications for power requirements and power

consumption information (see

21 smarttech.com/kb/170446

Specifications

on page10).

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CONNECTING P OWER AND DEVICES

Connecting the room computer

Using the supplied USB and HDMI cables, connect the room computer to the USB1 receptacle and

the HDMI3/PC connector on the I/O extension module, which is located on the back of your

interactive flat panel.

8070i-G4-SMP 8084i-G4-SMP

NOTE

SMARTBoard 8084i-G4-SMP interactive flat panels support 4K UHD (3840×2160). However, you

can only connect computers and other devices that output this resolution to the HDMI1 and

HDMI2 connectors on the bottom connector panel, not the HDMI3/PC connector on the I/O

extension module. You can customize the USB mappings to map the USB1 receptacle on the I/O

extension module to the HDMI1 or HDMI2 connectors on the bottom connector panel (see

page81).

Connecting cables for laptops

You can install cables that enable users to connect laptops to your interactive flat panel from

another location in the room, such as on a conference table. By installing these cables, you make

use of connectors that might not be accessible when your interactive flat panel is wall-mounted.

You can then run the cables across floors or behind walls to the conference table.

WARNI NG

Ensure that any cables extending across the floor to your SMART product are properly bundled

and marked to avoid a trip hazard.

Connecting laptop cables to SMARTBoard 8070i-G4-SMP interactiveflatpanels

You can connect up to one laptop to a SMARTBoard 8070i-G4-SMP interactive flat panel.

22 smarttech.com/kb/170446

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CONNECTING P OWER AND DEVICES

For this laptop:

l Connect a USB cable to the USB2 receptacle

on the bottom connector panel.

l Connect an HDMI cable to the HDMI2

connector on the bottom connector panel.

NOTE

You can use the provided CAT 5 USB extender to extend the USB connection between the

interactive flat panel and a laptop.

Connecting laptop cables to SMARTBoard 8084i-G4-SMP interactiveflatpanels

You can connect up to two laptops to a SMARTBoard 8084i-G4-SMP interactive flat panel.

For the first laptop:

l Connect a USB cable to the USB2 receptacle on the

bottom connector panel.

l Connect an HDMI cable to the HDMI2 connector on

the bottom connector panel.

For the second laptop:

l Connect a USB cable to the USB3 receptacle on

the bottom connector panel.

l Connect a DVI cable to the DVI-D connector on the

bottom connector panel.

NOTE

You can use the provided CAT 5 USB extender to extend the USB connection between the

interactive flat panel and a laptop.

23 smarttech.com/kb/170446

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Connecting external speakers

Your interactive flat panel includes two 10 W speakers below the screen. You can connect external

speakers using the stereo 3.5 mm connectors on either side of the interactive flat panel.

Alternatively, you can use the speaker wire connectors on the bottom connector panel.

Connecting other devices

You can connect other devices such as DVD players and document cameras to your interactive flat

panel using the video and audio input connectors on the bottom connector panel.

NOTES

l For SMARTBoard 8070i-G4-SMP interactive flat panel, users can specify the current audio

by selecting it in the on-screen display menu or by pressing the AUDIOINPUT button on

the remote control (see page71).

l For SMARTBoard 8084i-G4-SMP interactive flat panels, video input connectors are

mapped to audio input connectors:

Video Audio

VGA AUDIO1 (stereo 3.5 mm)

DVI-D AUDIO2 (dual RCA audio)

Component video AUDIO3 (dual RCA audio)

You can change these mappings in the on-screen display menu (see page78).

Disabling the USB receptacles

The top and left connector panels include USB Type-A receptacles. You can disable these

receptacles so that they can’t access computers connected to the interactive flat panel.

CAUTION

l Disconnect the power supply for the interactive flat panel before you disable the USB

receptacles.

l Complete the following procedure in a static-free environment to prevent electrostatic

shock and damage to the interactive flat panel.

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CONNECTING P OWER AND DEVICES

To disable t he USB receptacles

1. Locate the rectangular cut-out on the back of the top connector panel.

2. Remove the screw securing the cut-out with a Phillips screwdriver. Retain

the screw and cut-out.

3. Locate the black jumper on the circuit board inside the panel.

4. Pull the black jumper off of the circuit board with pliers.

CAUTION

To prevent damage, do not touch the circuit board with the pliers.

NOTE

You can install the jumper again to enable the USB receptacle.

5. Repeat steps 1 to 4 for the left connector panel.

25 smarttech.com/kb/170446

Page 34

Page 35

Chapter 4

and room computer

Turning on your interactive flat panel and roomcomputer for the first time 27

Installing SMART software 28

Downloading and installing SMART software 28

Deploying SMART software to multiple computers 28

Running the connection wizard 28

This chapter explains how to set up your interactive flat panel and room computer after mounting

your interactive flat panel and connecting power and devices.

Turning on your interactive flat panel and roomcomputer for the first time

After connecting your room computer to the interactive flat panel (see

computer

flatpanel

To turn on your interact ive flat panel and room comput er for t he first time

1. Turn on your room computer.

2. Turn on your interactive flat panel by flicking the power switch beside the AC power inlet.

on page22) and mounting the interactive flat panel (see

on page13), you can turn on both devices.

Press the Power/St andby button on the front control panel.

Press the I nput Select button on the front control panel until the input source is HDMI3/PC.

TIP

Alternatively, you can press the power and input buttons on the remote control (see

control buttons

on page39).

Connecting the room

Mounting your interactive

Remote

27 smarttech.com/kb/170446

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CHAPTER 4

SETTING UP YOUR INTERACTIVE FL ATPANEL AND ROOM COMPUTER

Installing SMART software

To take full advantage of your interactive flat panel’s features, you must download and install

SMART software on your room computer.

Downloading and installing SMART software

To download and install SMAR T soft ware

1. Go to smarttech.com/downloads.

2. Scroll to the

3. Click Choose a version, and then select the most recent version.

4. Click Download.

5. Follow the on-screen instructions to save the installer to a temporary location.

6. Double-click the installer.

7. Follow the on-screen instructions to install SMART software.

SMART Meeting Pro software

section.

Deploying SMART software to multiple computers

You may need to deploy SMART software to multiple computers in the following situations:

l Your organization has multiple interactive flat panels, each with its own room computer.

l You want to deploy SMART software to users’ laptops so that they can use their laptops with

your interactive flat panel.

To deploy SMART software to multiple computers, refer to the appropriate system administrator’s

guide (see

Installation instructions

on page10).

Running the connection wizard

After turning on your interactive flat panel and room computer for the first time and installing

SMART software, run the connection wizard to calibrate and orient the interactive flat panel.

To run the connection wizard

1. Press the Help button on the color select module.

The

Help a nd Support for Your SMARTBoard Interactive Whiteboard

28 smarttech.com/kb/170446

window appears.

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SETTING UP YOUR INTERACTIVE FL ATPANEL AND ROOM COMPUTER

2. Press Connect ion Wizard.

The

SMART Connection Wizard

appears.

3. Select the interactive flat panel from the list of connected SMART interactive products, and

then press Next.

4. Select Product is being set u p for t he first time, and then press Next.

5. Follow the on-screen instructions to calibrate and orient the interactive flat panel for the

firsttime.

29 smarttech.com/kb/170446

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Page 39

Chapter 5

Turning on and turning off your interactiveflatpanel 31

Turning on and turning off SMARTBoard 8070i-G4-SMP interactiveflatpanels 32

Turning on and turning off SMARTBoard 8084i-G4-SMP interactiveflatpanels 33

Using presence detection 33

Using your interactive flat panel with the roomcomputer 34

Using SMART software 34

Using the USB receptacle 34

Using your interactive flat panel with guestlaptops 35

Connecting a guest laptop directly to your interactive flat panel 35

Connecting a guest laptop through a SMARTGoWire cable 36

Changing input sources 37

Using the remote control 38

Remote control sensor 38

Remote control buttons 39

SMARTBoard8070i-G4-SMP interactive flat panel remote control 39

SMARTBoard8084i-G4-SMP interactive flat panel remote control 41

Menu control panel 43

This chapter explains how to use the key features of your interactive flat panel.

Turning on and turning off your interactiveflatpanel

You can turn on and turn off your interactive flat panel using the front control panel or the remote

control.

NOTE

If presence detection is enabled, the interactive flat panel turns on and turns off automatically

(see

Using presence detection

31 smar ttech.com/kb/170446

on page33).

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USING YOUR INTERACTIVE FL AT P ANEL

Turning on and turning off SMARTBoard 8070i-G4-SMP interactiveflatpanels

To turn on your interact ive flat panel

1. Turn on your computer.

Press the Power/St andby button on the front control panel.

Press the POWER ON button on the remote control.

Your computer’s logon screen or desktop appears on your interactive flat panel.

IMPORTANT

If the power light on the front control panel is off, either the interactive flat panel is not

plugged in or the main power switch on the bottom connector panel is turned off. To find

the main power switch, see

Connector panels

on page18.

To turn off your interactive flat panel

1. Turn off your computer.

Press the Power/St andby button on the front control panel.

Press the STANDBY button on the remote control.

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Turning on and turning off SMARTBoard 8084i-G4-SMP interactiveflatpanels

To turn on your interact ive flat panel

1. Turn on your computer.

Press the Power/St andby button on the front control panel.

Press the POWER button or the MONITORON button on the remote control.

Your computer’s logon screen or desktop appears on your interactive flat panel.

IMPORTANT

If the power light on the front control panel is off, either the interactive flat panel is not

plugged in or the main power switch on the back of the interactive flat panel is turned off.

To find the main power switch, see

Connector panels

on page18.

To turn off your interactive flat panel

1. Turn off your computer.

Press the Power/St andby button on the front control panel.

Press the POWER button or the MONITOROFF button on the remote control.

Using presence detection

Your interactive flat panel has two

presence detection sensors on its

frame that can detect people up to 16'

(5 m) away when the interactive flat

panel is in Standby mode.

When the sensors detect motion in the

room, the interactive flat panel turns on

and displays a welcome screen.

Touching the screen activates the

interactive flat panel. When the sensors

no longer detect people in the room, the interactive flat panel returns to Standby mode.

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NOTE

If ECOStandby mode is enabled for SMARTBoard 8070i-G4-SMP interactive flat panels,

presence detection functionality is limited.

Presence detection settings can be changed with the on-screen display menu.

For more information on the on-screen display menu settings relevant for presence detection, see

page72 for SMARTBoard 8070i-G4-SMP interactive flat panels or page80 for SMARTBoard

8084i-G4-SMP interactive flat panels.

For information on cleaning your sensors, see

page50.

Cleaning the presence detection sensors

Using your interactive flat panel with the roomcomputer

Users will most often use the interactive flat panel with the room computer you set up in the

previous chapter (see

Using SMART software

The SMART software installed on the room computer allows users to do the following:

l Interact with objects on the screen by touching them

l Write, draw and erase digital ink

l Use multitouch gestures to browse pages, zoom in and out, and resize, rotate, group, ungroup

and flick objects

l Create and participate in collaborative meetings

Setting up your interactive fla tpa nel and room computer

on page27).

For more information on the software and how you can use it with your interactive flat panel, refer

to the Help (see

Help

on page11).

Using the USB receptacle

You can connect a USB drive or device to

the USB Type-A receptacles on the left

connector panel of your interactive flat

panel, and then access it from the room

computer.

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USING YOUR INTERACTIVE FL AT P ANEL

NOTES

l The room computer must be connected to the USB1 receptacle on the I/O extension

module.

l You can disable the USB receptacle (see

To use t he USB receptacle

1. If the room computer’s display isn’t visible on the interactive flat panel, change to the

HDMI3/PC input source (see

2. Connect a USB device to the USB Type-A receptacle.

3. Use the room computer to access the content on your USBdevice.

Changing input sources

Disabling the USB receptacles

on page37).

on page24).

Using your interactive flat panel with guestlaptops

Users can connect up to one guest laptop to SMARTBoard 8070i-G4-SMP interactive flat panels or

up to two guest laptops to SMARTBoard 8084i-G4-SMP interactive flat panels using the cables

you installed (see

Connecting a guest laptop directly to your interactive flat panel

When a user connects a guest laptop to the interactive flat panel, the laptop’s desktop is displayed

on the interactive flat panel and touch interactivity is enabled if SMART software is installed (see

Installing SMART software

Connecting cables for la ptops

on page28).

on page22).

NOTE

If SMART software isn’t installed, you can connect the laptop to the interactive flat panel through

a SMARTGoWire cable (see

next page).

To connect a guest laptop to the HDMI2 input source

1. Connect the USB cable from the interactive flat panel’s USB2 receptacle to the guest laptop.

2. Connect the HDMI cable from the interactive flat panel’s HDMI2 connector to the guest

laptop.

3. Turn on the laptop.

35 smarttech.com/kb/170446

Connecting a guest laptop through a SMARTGoWire ca ble

on the

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USING YOUR INTERACTIVE FL AT P ANEL

Press the I nput Select button on the front control panel until the input source is HDMI2.

TIP

Alternatively, you can press the Input button on the remote control (see

buttons

on page39).

Remote control

To connect a guest laptop to the DVI-D input source (SMARTBoard 8084i-G4-SMP int eractive

flat panels only)

1. Connect the USB cable from the interactive flat panel’s USB3 receptacle to the guest laptop.

2. Connect the DVI cable from the interactive flat panel’s DVI-D connector to the guest laptop.

3. Turn on the laptop.

Press the I nput Select button on the front control panel until the input source is DVI-D.

TIP

Alternatively, you can press the Input button on the remote control (see

buttons

on page39).

Remote control

Connecting a guest laptop through a SMARTGoWire cable

If you want to connect a laptop that doesn’t have SMARTsoftware installed, you can use a

SMARTGoWire cable. The SMARTGoWire cable enables you to have touch control of the laptop

and use SMARTMeetingPro PE software without installing the software on the laptop.

IMPORTANT

Your interactive flat panel supports the SMARTGoWire cable with SMARTMeetingPro PE

software only. It does not support the SMARTGoWire cable with SMARTNotebook®

collaborative learning software.

To connect a SMARTGoWire cable

1. Connect the guest laptop to the interactive flat panel as described in

laptop directly to your interactive flat pa nel

36 smarttech.com/kb/170446

on the previous page.

Connecting a guest

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USING YOUR INTERACTIVE FL AT P ANEL

2. Disconnect the USB cable from your laptop, and then connect it to the SMARTGoWire cable’s

USB receptacle.

NOTE

If the SMARTGoWire cable isn’t connected to your interactive flat panel through a USB

cable, you have access to SMARTMeetingPro PE software on your laptop for five minutes,

and then the software closes.

3. Connect the SMARTGoWire cable’s USB connector to your laptop.

The

AutoPlay

4. Select Start SMART Meeting Pro PE.

SMARTMeetingPro PE software starts. You have touch control of your laptop on your

interactive flat panel and can use SMARTMeetingPro PE software while your laptop is

connected to your interactive flat panel.

dialog box appears.

To disconnect a SMARTGoWire cable

1. If required, save your SMARTMeetingPro software file to your laptop. You can save the file as

an .fcw file.

NOTE

You can open an .fcw file on a computer that has SMARTMeetingPro software or

SMARTMeetingPro PE software or that is connected to a SMART product through a

SMARTGoWire cable.

2. Close SMARTMeetingPro PE software.

3. Disconnect the SMARTGoWire cable from your laptop and the USB cable.

Changing input sources

You can connect the interactive flat panel to a room computer, one or two guest laptops and other

devices (see

You can display a device’s input source by pressing the Input Select button on the front

control panel until the device’s input appears on the interactive flat panel. Alternatively, you can

press the INPUT button on the remote control.

Connecting power and devices

on page17).

37 smarttech.com/kb/170446

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TIP

The remote control for SMARTBoard 8070i-G4-SMP interactive flat panels has buttons for each

input source (HDMI 1, HDMI2, HDMI3/PC and so on). Press one of these input source buttons to

display the connected device’s input.

Using the remote control

The infrared remote control enables you to turn on and turn off your interactive flat panel, change

the input source, change the volume and more. You can also use the remote control to open the

on-screen display menu and then change the interactive flat panel’s settings.

If the remote control doesn’t respond, see

Resolving remote control issues

on page62.

CAUTION

l Do not subject the remote control to strong shock.

l Keep the remote control away from liquids. If it gets wet, wipe it dry immediately.

l Do not expose the remote control to heat or steam.

l Do not open any part of the remote control other than the battery compartment and

picture-in-picture compartment.

Remote control sensor

The remote control sensor is located on the front control panel.

It enables you to control the interactive flat panel from an angle

of 30º and within a distance of 23' (7 m) using the included

remote control.

IMPORTANT

The remote control might not function when the infrared remote control sensor is blocked or

when it is in direct sunlight or strong lighting.

38 smar ttech.com/kb/170446

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Remote control buttons

The remote control enables you to access on-screen menus and to change display and input

settings.

SMAR TBoard8070i-G4-SMP interactive flat panel remot e control

No. Name Description

1 POWER ON Turn on the interactive flat panel

2 ASPECT Select the aspect ratio

3 STILL Turn on or off the still picture mode

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No. Name Description

4 [Number buttons] Press buttons on the number pad to set and change

passwords, change channels or customize or change settings

5 DISPLAY Display the information menu

6 SET Open a selected menu option in the on-screen display menu

7 [Left and right buttons] Change the value of the selected menu option in the on-

screen display menu

8 AUTO SET UP Automatically set the H position, V position and clock phase

(for VGA video inputs only)

9 VOL +/- Increase or decrease the audio output level

10 AUDIOINPUT Select the audio input source

11 [Input buttons] Select a specific video input

12 SLEEP Set a timer to turn off the interactive flat panel

13 INPUT Switch video inputs

14 SOUND Select artificial surround sound

15 MUTE Mute audio inputs for the interactive flat panel

16 EXIT Close the on-screen display menu

17 [Up and down buttons] Select a menu option in the on-screen display menu

18 MENU Display the on-screen display menu

19 * [Not in use]

20 PICTURE MODE Select the picture mode

21 MTS [Not in use]

22 STANDBY Turn off the interactive flat panel (in Standby mode)

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SMAR TBoard8084i-G4-SMP int eractive flat panel remote control

No. Name Description

1 POWER Turn on or off the interactive flat panel

2 MONITOR Alternate between different interactive flat panel modes

(on,offandStandby) depending on how you configure Standby mode

3 [Number buttons] Press buttons on the number pad to set and change

passwords, or to customize or change settings

41 smar ttech.com/kb/170446

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No. Name Description

4 1/a/A Switch the number pad between number input (1,2,3),

lowercase letter input (a,b,c) and uppercase letter input (A,B,C)

5 MARK/ARC Set the aspect ratio

6 VOL +/- Increase or decrease audio output level

7 MUTE Mute audio inputs for the interactive flat panel

8 MENU Display the on-screen display menu

9 [Up, down, left and

right buttons]

Select a menu option in the on-screen display menu, and then change the value of the selected menu option

10 OK Open a selected menu option in the on-screen display menu

11 BACK Return to the previous screen in the on-screen display menu

12 [Not in use]

13 [Video buttons] Play, pause, stop, fast forward and rewind video

14 TILE [Not in use]

15 EXIT Close the on-screen display menu

16 [Not in use]

17 AUTO Automatically set the H position, V position and clock phase

(for VGA video inputs only)

18 BRIGHTNESS Increase or decrease brightness

19 PSM Set the picture mode, sound mode and sleep timer

20 CLEAR Clear number or letter input

21 INPUT Switch video inputs

22 ENERGY SAVING [For future use]

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Menu control panel

As an alternative to using your remote control to navigate the on-screen display menu, you can use

the menu control panel located on the bottom of the interactive flat panel.

SMARTBoard 8070i-G4-SMP interactive flat pa nels

No. Name

1 MENU

2 SET

3 [Up]

4 [Down]

5 [Left]

6 [Right]

SMARTBoard 8084i-G4-SMP interactive fla t pa nels

No. Name

1 MENU

2 OK

3 [Up]

4 [Down]

5 [Left]

6 [Right]

43 smarttech.com/kb/170446

Page 52

Page 53

Chapter 6

interactiveflatpanel

Opening SMARTSettings 45

Updating software 46

Updating firmware 46

Calibrating your interactive flat panel 47

Orienting your interactive flat panel 48

Replacing batteries in the remote control 49

Replacing a pen nib 50

Cleaning the screen 50

Cleaning the presence detection sensors 50

Cleaning the DViT camera windows and reflective tape 51

Maintaining ventilation 52

Preventing condensation 52

Checking the interactive flat panel installation 53

Removing your interactive flat panel 53

Transporting your interactive flat panel 54

If you properly maintain your interactive flat panel, it will provide years of use.

Opening SMARTSettings

Several maintenance and troubleshooting procedures in this guide require you to open

SMARTSettings.

To open SMAR TSettings on Windows 7 operating syst ems

Select Start > All Programs > SMART Technologies > SMAR T Tools > SMAR T Settin gs.

SMARTSettings appears.

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MAIN TAINI NG YOUR INTERACTIVEFLATP ANEL

To open SMAR TSettings on Windows 8 operating syst ems

1. Open the

Apps

screen.

2. Press SMARTSettings.

SMARTSettings appears.

Updating software

SMARTProductUpdate (SPU) is included in the SMART software you installed to use your

interactive flat panel (see

updates to the SMART software posted on the SMART website. You can configure SPU to prompt

users to install updates or to install updates automatically.

For more information on SPU, search for “SMART Product Update” in the Help (see

page11).

NOTE

If you didn’t install SPU, you can download updates to SMART software from

smarttech.com/downloads.

Installing SMART software

on page28). SPU periodically checks for

Help

Updating firmware

Your interactive flat panel uses firmware on its processor. After you update SMART software, a new

firmware file could be saved on your computer. When you connect a computer with this file to your

interactive flat panel, you are prompted to run the file to update the firmware.

CAUTION

l Only a system administrator should update interactive flat panel firmware.

l Only one interactive flat panel can be connected to the computer during the firmware

update process.

l Do not disconnect the interactive flat panel from the computer during the firmware update

process.

l Do not touch the interactive flat panel’s screen or the Input Select button during the

firmware update process.

l Do not turn off the computer or the interactive flat panel during the firmware update

process.

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To update firmware

1. Ensure your interactive flat panel is connected to your computer.

2. Launch the firmware updater at the following location:

Operating system

Windows (32-bit) C:\Program Files\SMAR T Technologies\SMARTProduct D rivers\

Windows (64-bit) C:\Program Files ( x86)\SMART Technologies\

3. Follow the on-screen instructions using the computer’s mouse and keyboard. Don’t touch the

interactive flat panel screen.

4. Select your interactive flat panel model, and then click Next.

A progress bar appears.

5. When the installation is complete, calibrate the interactive flat panel (see

interactive fla t panel

Location

SMAR TFirmwareUpdater.exe

SMAR T Product Drivers\SMAR TFirmwareUpdater.exe

Calibrating your

below).

Calibrating your interactive flat panel

DViT cameras in the corners of the interactive flat panel track the position of the pens, eraser and

your finger on the interactive surface, and then send the information to the SMART software, which

interprets this information as mouse clicks, digital ink or ink removal in the appropriate location.

Calibration determines the position and angles of the DViT cameras to accurately identify the

location of touches on the interactive flat panel.

IMPORTANT

If an error message appears while you are calibrating the interactive flat panel, contact

SMARTSupport (smarttech.com/contactsupport).

To calibrate your int eractive flat panel

1. Open SMARTSettings (see

2. Press SMART Hardware Sett ings.

47 smarttech.com/kb/170446

Opening SMARTSettings

on page45).

Page 56

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MAIN TAINI NG YOUR INTERACTIVEFLATP ANEL

3. If you have more than one SMART product connected, select the interactive flat panel.

TIP

If you don’t know which interactive flat panel listed in SMARTSettings is the one you want to

calibrate, press the interactive flat panel’s surface with your finger. The blue dot to the right

of the interactive flat panel’s name in SMARTSettings changes color to blue.

4. Select Advanced Sett ings from the drop-down list.

5. Press Calibrate.

The calibration screen appears. This can take a few moments.

NOTES

You can press the orientation button on the color select module to move the

calibration screen to the next interactive flat panel.

If you select the incorrect display during calibration or orientation, touch might not

respond.

6. Press the red target with the tip of an interactive flat panel pen. Hold the tip at the center of

the target until the target turns green, and then lift the pen.

The target moves to the next location.

NOTE

You can calibrate a target again by pressing the LEFT ARROW key on your keyboard, or the

Keyboard button or Right-click button on the color select module.

7. Continue pressing targets until the calibration is complete.

A message appears stating that the calibration was successful, and then the orientation screen

appears.

8. Orient the interactive flat panel (see

Orienting your interactive flat pa nel

below).

Orienting your interactive flat panel

If the location of your touch is misinterpreted (the pointer appears a distance from the actual

contact), orient the interactive flat panel.

To orient your interact ive flat panel

Press the Orientation button on the color select module.

The orientation window opens.

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2. Use an interactive flat panel pen to press the red targets as they appear. Hold the tip of the

pen at the center of each target, and then lift the pen. When you lift the pen, the target moves

to the next orientation point.

IMPORTANT

Hold the pen perpendicular to the screen.

3. Continue until you’ve pressed all the targets.

The orientation window closes.

4. If this doesn’t correct inaccurate touch, calibrate the interactive flat panel (see

interactive fla t panel

on page47).

Calibrating your

Replacing batteries in the remote control

The remote control requires two 1.5V AAA batteries.

WARNI NG

To reduce the risk associated with leaking batteries:

l use only AAA type batteries

l do not mix used and new batteries

l orient the battery’s plus (+) and minus (-) terminals according to the markings found on the

remote control

l do not leave the batteries in the remote control for an extended period

l do not heat, disassemble, short or recharge the batteries, or expose them to fire or high

temperature

l avoid eye and skin contact if batteries have leaked

l dispose of exhausted batteries and product components in accordance with applicable

regulations

To replace batteries in t he remote con trol

1. Press the tab on the underside of the remote control, and then open the cover.

2. Remove the existing batteries.

3. Insert two new 1.5V AAA batteries in the remote control.

4. Replace the cover.

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Replacing a pen nib

To prevent damage to the interactive flat panel’s anti-glare coating, replace your pen nib if it

becomes worn. Four replacement pen nibs are included with the pens, and you can purchase

additional replacements from the Store for SMARTParts (seesmarttech.com/Support/PartsStore).

To replace a pen nib

1. Grasp the worn nib on the pen with a pair of pliers, and then pull and twist the nib loose.

2. Press the replacement nib into the pen.

Cleaning the screen

Follow these instructions to clean the interactive flat panel screen without damaging its anti-glare

coating or other product components.

CAUTION

l Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on

the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth.

l Do not rub the screen with a dense or rough material.

l Do not apply pressure to the screen.

l Do not use cleaning solution or glass cleaner on the interactive flat panel screen, because

they can deteriorate or discolor the screen.

l Avoid touching the reflective tape between the screen and the bezel, and ensure that this

strip stays dry. Damage to this strip affects touch interactivity.

To clean the screen

1. Shut off the room computer, and then disconnect the power sources for the room computer

and the interactive flat panel.

2. Wipe the screen with a lint-free, non-abrasive cloth.

Cleaning the presence detection sensors

The interactive flat panel has two presence detection sensors on its frame. The sensors should be

inspected regularly for dust and should be cleaned if any obvious dust buildup has occurred.

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CAUTION

Do not use compressed air, water, chemical agents or cleaning agents to clean the sensors.

To clean the presence detect ion sensors

Gently wipe the sensors using a clean lint-free cloth.

Cleaning the DViT camera windows and reflective tape

The DViT technology in your interactive flat panel uses four cameras in the corners of the frame

and the reflective material between the screen and the bezels. Excessive dust buildup on the DViT

camera windows or reflective tape can impair touch performance.

These areas should be inspected regularly for dust and should be cleaned if any obvious dust

buildup has occurred.

CAUTION

l Do not use compressed air to clean the DViT camera windows or borders.

l Do not use water, chemicals or cleaning agents.

l Applying too much pressure when cleaning the tape or DViT cameras can damage the tape

and cause performance issues or errors.

To clean the DViT camera win dows and reflective tape

1. With a clean lint-free cloth, gently wipe the DViT camera windows in the top corners and the

reflective tape along the top of the interactive flat panel screen using the cloth.

2. Gently wipe the reflective tape along the sides of the interactive flat panel screen.

3. Gently wipe the DViT camera windows in the bottom corners and the reflective strip across

the bottom of the interactive flat panel screen.

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Maintaining ventilation

Your interactive flat panel requires ventilation to enable the cooling fans to function. Dust buildup in

the ventilation holes compromises cooling and leads to product failure.

l Clean accessible ventilation holes monthly with a dry cloth.

l Use a vacuum cleaner with a narrow hose end fitting to clear the back ventilation holes

regularly. You might have to remove the interactive flat panel from your wall. For more

information on removing your interactive flat panel see

on the next page.

CAUTION

Avoid setting up or using the interactive flat panel in an area with excessive levels of dust,

humidity or smoke.

Removing your interactive fla t panel

Preventing condensation

The interactive flat panel screen contains layers of glass that can collect condensation, especially

in the following conditions:

l Temperature extremes with high humidity

l Rapid changes in humidity, which can occur when you operate the product near water, such as

a sink, pool, kettle or air conditioner ventilator

l Direct exposure to sunlight

To evaporate condensation fr om the interact ive flat panel

1. Remove the humidity source from the interactive flat panel, if possible.

2. Adjust the room temperature to normal operating ranges.

3. Turn on the interactive flat panel and leave it on for 2–3 hours.

4. If the screen condensation doesn’t evaporate, contact SMARTSupport

(smarttech.com/contactsupport).

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Checking the interactive flat panel installation

Inspect your interactive flat panel installation frequently to ensure that it remains securely installed.

l Check the mounting location for signs of damage or weakness that can occur over time.

l Check for loose screws, gaps, distortions or other issues that could occur with the mounting

apparatus.

If you find an issue, refer to a professional installer.

Removing your interactive flat panel

To safely remove your interactive flat panel, use four or more professional installers.

WARNI NG

l Do not attempt to move the interactive flat panel using your own strength. The interactive

flat panel is very heavy.

l Do not move the interactive flat panel by connecting a rope or wire to the handles on the

back. The interactive flat panel can fall and cause personal injury and product damage.

IMPORTANT

Follow the instructions included with the floor stand or mounting apparatus.

To remove your interactive flat panel

1. Turn off your interactive flat panel and unplug the power cable from the wall outlet.

2. Remove all accessible cables and connectors.

3. Attach the eyebolts for your lifting equipment. For more information, see

your interactive flat pa nel

on page13.

Before mounting

4. Lift your interactive flat panel from its mounting location.

CAUTION

Do not leave the interactive flat panel face up, face down or upside down for an

extended period of time, because it could cause permanent damage to the screen.

Do not place the interactive flat panel on a sloping or unstable cart, stand or table,

because the interactive flat panel could fall, resulting in injury and severe product

damage.

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Transporting your interactive flat panel

Save your original packaging so that you can repack your interactive flat panel with as much of the

original packaging as possible. This packaging was designed with optimal shock and vibration

protection. If your original packaging isn’t available, you can purchase the same packaging directly

from your authorized SMART reseller (smarttech.com/where).

CAUTION

Transport your interactive flat panel only in original or replaced packaging. Transporting your

interactive flat panel without correct packaging voids your warranty and could lead to product

damage.

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interactiveflatpanel

Locating the interactive flat panel serial number 55

Resolving image issues 55

Resolving blank screen issues 56

Resolving image quality issues 57

Resolving touch control and digital ink issues 60

Resolving audio issues 62

Resolving remote control issues 62

Resolving presence detection issues 62

Resolving issues using the SMART ConnectionWizard 64

Resolving issues using SMARTBoard Diagnostics 64

Checking the DViT camera views 64

This chapter provides you with the information necessary to solve simple issues that can occur with

your interactive flat panel. If issues persist, or aren’t covered in this chapter, contact

SMARTSupport (smarttech.com/contactsupport).

Locating the interactive flat panel serial number

When you contact SMARTSupport, you might be asked to provide the interactive flat panel serial

number. The easiest way to locate this serial number is using the on-screen display menu (see

page71 for SMARTBoard 8070i-G4-SMP interactive flat panels or page82 for SMARTBoard

8084i-G4-SMP interactive flat panels).

Resolving image issues

Complete the following steps if the interactive flat panel doesn’t display an image correctly or

doesn’t display any image at all.

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Resolving blank screen issues

Use the following troubleshooting table when the room computer is turned on, but you don’t see

an image on the interactive flat panel screen.

Begin by looking at the interactive flat panel power light and system light on the front control

panel.

Power light Status li ght Causes Solut ion

Off Off The intera ctive flat panel isn’t

connected to a power source.

The m ain power is off. Flick the power switch to turn the m ain

Solid red Off The interactive flat panel is in

Standby mode.

Solid amber or red

Solid green Flashing amber The intera ctive flat panel is

Solid green Flashing green The intera ctive flat panel detects a

Red The computer is off. Turn on the computer .

The computer isn’t connected to the intera ctive flat panel.

The intera ctive flat panel isn’t set to the corr ect video input source.

updating firmware.

computer, but SMARTProductDrivers isn’t installedor isn’t running (see page60).

Connect the interactive flat panel’s power cable to a power outlet (see page21).

power on (see page18).

Press the power button on the fr ont control panel or the remote control.

Connect the computer to your interactive flat panel with the required cables (see page22).

l Select the computer’s input source

(typically HDMI 3/PC) using the remote control.

Press the Power/ Standby button until

the I nput Select button is blue, and

then pr ess the Input Select button until the computer’s desktop appear s.

Do not touch the interactive flat panel (see page46).

Install SMARTProductDrivers or connect a SMARTGoWire cable (see page36).

Solid green Solidgreen The interactive flat panel detects a

computer with SMARTProductDrivers installed.

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This is the standar d operating status of the intera ctive flat panel.

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Resolving image quality issues

Symptom Causes Solution

The image is too large, too small or doesn’t completely fill the screen.

The computer’s video resolution settings don’t match the interactive flat panel’s nativeresolution.

l The native resolution of SMARTBoard

8070i-G4-SMP interactive flat panels is 1920×1080 at 60Hz. If the computer can’t support this resolution,consider one of the following 16:9 resolutions as an alternative:

1600 × 900

1366 × 768

1280 × 720

l The native resolution of SMARTBoard

8084i-G4-SMP interactive flat panels is 3840×2160 at 30Hz. If the computer can’t support this resolution,consider one of the following 16:9 resolutions as an alternative:

1600 × 900

1366 × 768

1280 × 720

1920×1080

l Other resolutions could result in image

distortion or blackbars around the desktop.

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Symptom Causes Solution

The screen r esolution is correct, but the image is surrounded by blackbars.

The computer’s video card is underscanning the ima ge.

You have a poor quality video cable.

You connected two video cables together.

l Turn off or adjust the

overscan/underscan feature in the video card driver software untilthe image fits the screen r esolution. Refer to the computer’s video car d Help for more information.

l Select the HDTV setting (ideally 1080p for

SMARTBoard 8070i-G4-SMP interactive flat panels or 4K UHD for SMARTBoard 8084i-G4-SMP interactive flat panels) from the video car d driver’s advanced menu (if available). This should provide a pixel-perfect image for the interactive flat panel.

1. Replace the videocable with a better quality videocable.

2. Press AUTO SETUP (on SMARTBoard 8070i-G4-SMP interactive flat panels) or AUTO (on SMARTBoard 8084i-G4-SMP interactive flat panels) on the r emote control.

1. Replace the two cables with one longer cable. OR Move the computer so that it’s within a single cable length of the interactive flat panel.

2. Press AUTO SETUP (on SMARTBoard 8070i-G4-SMP interactive flat panels) or AUTO (on SMARTBoard 8084i-G4-SMP interactive flat panels) on the r emote control.

The image isn’t centered on the screen.

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Press AUTO SETUP (on SMARTBoard 8070i-G4-SMP interactive flat panels) or AUTO (on SMARTBoard 8084i-G4-SMP interactive flat panels) on the r emote control.

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Symptom Causes Solution

The image is unstable or unfocused.

The image is too light,too dark or has image qualityissues.

The video connection is loose. Secure the video cable to both the

computer and the interactive flat panel.

You have a poor quality video cable.

1. Replace the videocable with a better quality videocable.

2. Press AUTO SETUP (on SMARTBoard 8070i-G4-SMP interactive flat panels) or AUTO (on SMARTBoard 8084i-G4-SMP interactive flat panels) on the r emote control.

You connected two video cables together.

1. Replace the two cables with one longer cable. OR Move the computer so that it’s within a single cable length of the interactive flat panel.

2. Press AUTO SETUP (on SMARTBoard 8070i-G4-SMP interactive flat panels) or AUTO (on SMARTBoard 8084i-G4-SMP interactive flat panels) on the r emote control.

The computer’s video display card is defective.

Connect a different computer to the interactive flat panel.If this improves the image quality, consider r eplacing the videocard in the original computer.

You might have incorrect video settings.

Press AUTO SETUP (on SMARTBoard 8070i-G4-SMP interactive flat panels) or AUTO (on SMARTBoard 8084i-G4-SMP interactive flat panels) on the r emote control.

There is a persistent image on the screen.

An image was displayed for too long.

l Turn off the interactive flat panel and

leave it tur ned off for as long as the image was on the screen.

l Use a screen saver to prevent persistent

images.

Other display quality issues Return all on-screen display m enu

settings to their default values (see page74 for SMARTBoard 8070i-G4-SMP interactive flat panels or page80 for SMARTBoard 8084i-G4-SMP intera ctive flat panels).

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Resolving touch control and digital ink issues

Use the following troubleshooting table if you can see the computer desktop on the interactive flat

panel, but you don’t have touch control over the desktop.

Symptom Causes Solution

When you touch the screen, no pointer appears and you’re unable to move icons.The status light is red.

The SMARTBoard icon doesn’t

appear.

The SMARTBoard icon

displays a r ed X in its bottom-right corner.

SMARTProductDrivers isn’t running.

SMARTProductDrivers isn’t current.

There’s no USB connection from the computer to the interactive flat panel.

The USB connection doesn’t correspond with the selected video input.

SMARTProductDrivers isn’t installed.

SMARTProductDrivers isn’t running.

The computer can’t find the interactive flat panel.

Either the

Diagnostics

SMARTSettings is open.

SMART Board

window or

Start SMARTBoard Toolsfollowing the steps in the Help (see page11).

Update SMARTProductDrivers (see page46).

Verify the connections (see page22).

Connect the USB to the correct receptacle that corresponds to the computer’s video input (see page22).

l Download and install

SMARTProductDrivers from

smar ttech.com/downloads.

l Connect the computer or laptop to the

interactive flat panel with a SMARTGoWire cable (see page36).

Start SMARTBoard Toolsfollowing the steps in the Help (see page11).

Run the SMART Connection Wizard’s troubleshooting procedures (see page64).

Close the window and SMARTSettings.

SMART Board Diagnostics

Touch interactivityis slow. The computer is r unning too many

applications.

The computer doesn’t meet the requirements.

You haven’t used a USB 2.0 cable to connect the interactive flat panel to the computer.

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Close some open applications.

Refer to the release notes for the curr ent computer requirements. Upgrade the computer or replace it with another computer that m eets the requirements.

Use a USB 2.0 cable and ensure itis connected to the USB1 r eceptacleon the I/O extension m odule.

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Symptom Causes Solution

When you touch the screen the pointer appears in the wrong location.

An area of the screen doesn’t respond to touch or when you draw digital ink, the lines are broken.

You aren’t touching the screen at a right angle.

The intera ctive flat panel isn’t oriented.

The desktop isn’t centered on the screen.

Something is blocking the DViT cameras.

Something is on the reflective tape channel.

Your finger or pen is skipping as you draw. This is most common on the upstroke.

Bright lights are interfering with the DViTcameras.

The DViT cameras require calibration,possibly because of a temperature change in the room.

For more information, see

Touching and drawing on your SMART Board interactive whiteboard is inaccurate

(knowledgebase.force.com/?q=13976).

Orient the interactive flat panel (see page48.)

l Press AUTO SETUP (on SMARTBoard

8070i-G4-SMP interactive flat panels) or AUTO (on SMARTBoard 8084i-G4-SMP interactive flat panels) on the r emote control.

l You might have to do this more than once.

Ensure nothing is taped to the screen.

Remove items from the reflective tape channel.

Use consistent pressure while drawing digital ink.

Close blinds or shades or dim all halogen lights and LEDs.

Calibrate the interactive flat panel (see page47).

You try to erase using something other than the eraser, but you draw more digital ink.One of the color select button lights is flashing.

You try to erase with the eraser , but you draw more digital ink. You don’t see a flashing light on the color select module.

You’re trying to draw digital ink, but you see a circle beneath the pointer and you’re erasing digital ink.

You’re in Locked Ink mode and all objects are interpreted as pens.

l Press a color select button that isn’t

flashing to exit Locked Ink mode.

l Remove the eraser from the eraser

holder to enable erasing while in Locked Ink m ode.

You’re using an edge of the eraser. Increase the contact ar ea of the eraser.

The intera ctive flat panel is interpreting an er aser.

l Liftother fingers and the heel of your

hand from the interactive flat panel while you wr ite because the interactive flat panel is interpreting them as an eraser.

l Use a smaller pointer, such a s the pen.

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Resolving audio issues

IMPORTANT

Ensure you can see the computer’s desktop and have touch control and digital ink before using

this table. If not, resolve those issues before completing the steps in the table below.

Symptom Causes Solution

Sound doesn’t play when you play a sound file.

The computer is muted. Turn off the mute setting.

The computer’s volume is too low. Turn up the volume on the computer.

The intera ctive flat panel is muted. Turn off the mute settingusing the remote

control or the fr ont control panel.

The intera ctive flat panel’s volume is too low.

The wrong audio input is selected for the video input.

l Use the remote control to turn up the

volume on the interactive flat panel.

l Use the volume control on the front

control panel.

Select the correct audio input (see page71 for SMARTBoard 8070i-G4-SMP interactive flat panels or page78 for SMARTBoard 8084i-G4-SMP intera ctive flat panels).

Resolving remote control issues

The remote control provides control of the interactive flat panel up to 23' (7 m) from the front

control panel.

Symptom Causes Solution

The r emote controlbehaves unexpectedly.

The intera ctive flat panel isn’t receivingpower.

Ensure the intera ctive flat panel is plugged in (see page21).

You’re outside the ra nge of the infrared remote control sensor.

The r emote controlbatteries need to be replaced.

The r emote controlis damaged. Contact your authorized SMARTreseller

Move to within the range of the infrared remote control sensor (see page38).

Replace the batteries (see page49).

(smarttech.com/where) to inquire about a replacement remote control.

Resolving presence detection issues

The sensors for presence detection can detect when people are within 16' (5 m) of the interactive

flat panel and automatically turn on or off the interactive flat panel.

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Symptom Causes Solution

The intera ctive flat panel isn’t turning on.

The intera ctive flat panel isn’t turning off when peoplehave left the r oom.

The intera ctive flat panel is turning on a fter ithas been turned off.

The sensors aren’t ena bled. Enable presence detection (see page72

for SMARTBoard 8070i-G4-SMP interactive flat panels or page80 for SMARTBoard 8084i-G4-SMP intera ctive flat panels).

There isn’tenough of a

Reducethe r oom temperature.

temperature difference between the ambient temper ature and human body temperature.

You aren’t within 16' (5 m) of the interactive flat panel.

Glass, acrylicor other similar

Move closer to the interactiveflat panel or make bigger motions.

Remove the material.

material is between you and the sensors.

The sensors aren’t ena bled. Enable presence detection (see page72

for SMARTBoard 8070i-G4-SMP interactive flat panels or page80 for SMARTBoard 8084i-G4-SMP intera ctive flat panels).

The r e-enable time is too short for you to exitthe room before the sensors start detecting motion again.

Increase the re-enable time (see page72 for SMARTBoard 8070i-G4-SMP interactive flat panels or page80 for SMARTBoard 8084i-G4-SMP intera ctive flat panels).

The intera ctive flat panel is turning on when people aren’t present.

The intera ctive flat panel is turning off when people are present.

Sunlight is hitting the sensors. Close any blinds or shades.

Glass, acrylicor other similar

Remove the material.

material is between you and the sensors.

There’s a sudden temperature change in the r oom (humidifier

Remove the source of major temperature fluctuation.

emission, air conditioning,hea ting system).

Sunlight is hitting the sensors. Close any blinds or shades.

Over time, the sensors average the room temperature so people’s body tempera ture becomes par t of the ambient temper ature.

Increase the time before the interactive flat panel automa tically turns off (see page72 for SMARTBoard 8070i-G4-SMP interactive flat panels or page80 for SMARTBoard 8084i-G4-SMP intera ctive flat panels).

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Resolving issues using the SMART ConnectionWizard

You can resolve a variety of issues using the SMART Connection Wizard found in SMARTSettings.

To resolve issues using the SMART Connection Wizard

1. Press the Help button on the color select module.

The

Help a nd Support for Your SMART Boa rd Interactive Whiteboa rd

2. Press Connect ion Wizard.

The

SMART Connection Wizard

NOTE

You can also access the SMART Connection Wizard by opening SMARTSettings (see

Opening SMARTSettings

appears.

on page45) and then pressing Connection Wizard.

window appears.

3. Select SMAR T Board 8000 series int eractive flat panel, and then press Next .

4. Select the option that best describes the issue you’re encountering, and follow the on-screen

instructions to troubleshoot the interactive flat panel.

Resolving issues using SMARTBoard Diagnostics

If you touch the interactive flat panel’s surface and nothing happens, or if there is no digital ink or

the ink appears in some locations and not in others, use SMART Board Diagnostics to help identify

and resolve these issues.

IMPORTANT

Do not change diagnostic settings unless asked to do so by SMARTSupport.

Checking the DViT camera views

If nothing happens when you touch the interactive flat panel’s surface, check to make sure that

nothing is blocking one of the DViT cameras.

To check DViT camera views

1. Open SMARTSettings (see

2. Select About Software and Product Support > Tools > Diagnostics.

SMARTBoard Diagnostics opens.

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Opening SMARTSettings

on page45).

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3. Select View > SBX800/SBID8000i Bar.

The

SBX800

group box appears in the

SMART Board Diagnostics

screen.

4. Press View.

The DViT camera view screen appears.

5. Click Update to display the four DViT camera views. This could take a few moments.

If one of the DViT camera views remains black, the DViT camera is blocked or can’t locate the

reflective tape on the interactive flat panel’s inner frame.

6. Check the DViT camera lens and ensure that nothing is blocking its view and that nothing is

affixed to the interactive surface.

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Page 75

Appendix A

Changing settings in the on-screen display menu 67

SMARTBoard8070i-G4-SMP interactiveflatpanel on-screen display menu 68

SMARTBoard8084i-G4-SMP interactiveflatpanel on-screen display menu 74

You can access the on-screen display menu using either the remote control (see

buttons

on page39) or the menu control panel (see

Menu control pa nel

on page43).

Remote control

Changing settings in the on-screen display menu

To change settings in the on-screen display menu

1. Press the MENU button on the remote control or the menu control panel.

The on-screen display menu appears.

2. Press the up and down arrows to select a menu, and then press SET or OK.

3. Press the up and down arrows to select a menu option.

4. Press the left and right arrows to change the menu option’s setting.

Press the right arrow to open the menu option’s submenu. (Repeat steps 3 and 4 to change

settings in the submenu.)

5. Press MENU until the on-screen menu closes.

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APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

SMARTBoard8070i-G4-SMP interactiveflatpanel on-screen display menu

Opti on Values Function Notes (i f any)

PI CTURE

PICTURE MODE

BRIGHTNESS

CONTRAST

SHARPNESS

BLACK LEVEL

STANDARD

CINEMA/sRGB

SPORT

GAME

USER

AMBIENT

DYNAMIC

0–100 Sets the overall brightness of the

0–100 Sets the brightness of the image in

0–100 Sets the image sharpness You can modifythis option only if

0–100 Sets the levelof brightness in the

Sets the picture mode Select USER to customize

brightness, contrast, sharpness

image and background

relation to the background

darkest parts of the image

and other

Select AM BIENT to set brightness based on the illuminance level of the r oom and to customize all other

PICTURE

Select one of this option’s other values to set brightness, contrast, sharpness and other options to default values.

Alternatively, you can press the PI CTUREMODE button on the remote control.

You can modifythis option only if you select USER in

You can modifythis option only if you select USER or AMBIENT in

PICTUREMODE

you select USER or AMBIENT in

PICTUREMODE

You can modifythis option only if you select USER or AMBIENT in

PICTUREMODE

PICTURE

options.

PICTURE

PICTUREMODE

TINT

COLOR

COLORTEMPERATURE

RED

68 smarttech.com/kb/170446

0–100 Sets the image tint You can m odifythis option only if

you select USER or AMBIENT in

PICTUREMODE

0–100 Sets the image color depth You can modify this option only if

you select USER or AMBIENT in

PICTUREMODE

NORMAL

WARM

USER

COOL

0–100 Sets the amount of red in the

Sets the color temperatur e SelectUSER to customize the

amount of r ed, green and blue in the image.

Select one of this option’s other values to set the amount of red, green and blue in the ima ge to default values.

You can modifythis option only if

image

you select USER in

COLORTEMPERATURE

Page 77

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

GREEN

BLUE

AMBIENT

IN BRIGHT

IN DARK

IN BRIGHT LUX

0–100 Sets the amount of green in the

image

0–100 Sets the amount of blue in the

image

1–100 Sets the image brightness for

brightlylitrooms

0–99 Sets the image brightness for dimly

litrooms

100 –1000 Sets the illuminance level for

brightlylitrooms (in lux)

You can modifythis option only if you select USER in

COLORTEMPERATURE

You can modifythis option only if you select USER in

COLORTEMPERATURE

You can modifythis option only if you select AMBIENT in

PICTUREMODE

The value of this menu option can’t be less than the value of

You can modifythis option only if you select AMBIENT in

PICTUREMODE

The value of this menu option can’t be more than the value of

INBRIGHT

You can modifythis option only if you select AMBIENT in

PICTUREMODE

The value of this menu option can’t be less than the value of

INDARKLUX

INDARK

IN DARKLUX

SENSINGLUX

NOISE REDUCTION

PICTURE RESET

ADJUST

AUTO SETUP

50–950 Shows the illuminance level for

dimly litrooms (in lux)

[N/A] Displays the curr ent illuminance

levelof the room (in lux)

OFF

[N/A] Resets alloptions in the

[N/A] Automatically sets the H position, V

Enables or disables image noise reduction

PICTURE

menu to their default values

position a nd clock phase when the interactive flat panel turns on

You can modifythis option only if you select AMBIENT in

PICTUREMODE

The value of this menu option can’t be more than the value of

INBRIGHTLUX

This option only provides information. You’re una ble to modify it.

You can modifythis option only if the currently selected video input is S-Video or component video.

You can modifythis option only if the currently selected video input is VGA.

Alternatively, you can press the AUTOSETUP button on the remote control.

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Page 78

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

H-POSITION

V-POSITION

CLOCK

PHASE

INPUT RESOLUTION

LONG CABLE COMP

EQUALIZE

POLE

0–100 Sets the horizontal position of the

image within the screen area

0–100 Sets the vertical position of the

image within the screen area

0–100 Sets the clockphase of the image You can m odifythis option only if

0–100 Sets the image visual noise You can modify this option only if

1024 × 768

1280 × 768

1360 × 768

OFF

0–255 Sets the pole value You can modify this option only if

Sets the image r esolution You can modifythis option only if

Enables or disables the equalization of the video signal if a long VGA cable is used

You can modifythis option only if the currently selected video input is VGA.

the currently selected video input is VGA.

You can modifythis option only if the currently selected video input is VGA.

the currently selected video input is VGA and if you select ON in

EQUALIZE

PEAK

GAIN

ASPECT

ADJUST RESET

AUDIO

BALANCE

TREBLE

BASS

0–255 Sets the peak value You can modifythis option only if

the currently selected video input is VGA and if you select ON in

EQUALIZE

0–255 Sets the gain value You can modify this option only if

the currently selected video input is VGA and if you select ON in

EQUALIZE

16:9

1:1

4:3

ZOOM1

ZOOM2

[N/A] Resets alloptions in the

L50–R50 Balances the leftand right volume

L50–R50 Sets the high frequency sound

L50–R50 Sets the low frequency sound

Sets the image aspect ratio Alternatively, you can press the

ASPECT button on the remote control.

ADJUST

menu to their default values

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Page 79

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

LINE OUT

HDMI3/PC LINE OUT

AUDIO INPUT

LEFT SPEAKER

RIGHT SPEAKER

AUDIO RESET

OSD

LANGUAGE

OSDTURN OFF

FIXED

VARIABLE

FIXED

VARIABLE

DPORT

USB

IN1

IN2

IN3

OFF

[N/A] Resets alloptions in the

[Languages] Sets the on-screen display menu’s

5–240 Sets the time of inactivity before the

Sets the audio line out

Sets the audio line out for the room computer (HDMI3/PC)

Sets the audio input source Alternatively,you can press the

Enables or disables the left speaker

Enables or disables the right speaker

AUDIO

menu to their default values

language

on-screen display menu tur ns off (in seconds)

AUDIOIN PU T button on the remote control.

OSDH-POSITION

OSDV-POSITION

INFORMATION OSD

MONITORINFO

MODEL NAME

SERIAL NUMBER

OSDTRANSPARENCY

OSDRESET

0–100 Sets the horizontal position of the

on-screen display menu

0–100 Sets the vertical position of the

on-screen display menu

3–10

OFF

[N/A] Shows the interactive flat panel’s

TYPE1

TYPE2

OFF

[N/A] Resets alloptions in the

Specifies how long the information menu displays when a user changes the video input or presses the D ISPLAY button on the remote control

model number

serial number

Sets the on-screen display menu transparency

OSD

to their default values

This option only provides information. You’re una ble to modify it.

71 sma rttech.com/kb/170446

Page 80

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

SETUP

POWER SAVE

STANDBY MODE

DDC CI

SCAN MODE

OFF

STANDBY

ECO STANDBY

ENABLE

DISABLE

UNDERSCAN

OVER SCAN

Enables or disables PowerSave mode

Sets the Standby mode to reduce power consumption

Enables or disables two-way communication and control of the interactive flat panel

Sets the scanning mode Some video formats might require

When Power Save mode is enabled and there isn’t video input, the interactive flat panel displays

NoSignal

turning off.

When you connecta DVI video cable,the video card might not stop sending digitaldata even if ther e is no image. In this case, the interactive flat panel doesn’t enter Power Save mode.

When ECOStandbymode is enabled, presence detection is disabled and you can’t wa ke the computer by touching the interactive flat panel’s screen.

You can’t use remote mana gement functions in ECOStandby mode.

different modes to display the best image.

for 25seconds before

FBC CONTROL

MONITORID

PROXIMITY CONTROL

PROXIMITY

RE-ENABLETIME

AUTOPOWEROFF

BRIGHTNESS

CEC

ENABLE

DISABLE

1–100 Sets the interactive flat panel’s ID

ENABLE

DISABLE

1–10 Sets how long the interactive flat

15–240 Sets when the interactive flat panel

0–100 Sets the brightness of the welcome

ENABLE

DISABLE

Enables or disables the front control panel

Enables or disables presence detection

panel waits before detecting motion again (in minutes)

automatically turns off ( in minutes)

screen

Enables or disables Consumer Electronics Control (CEC) support on H DMI inputs

You can modifythis option only if you select STAND BY in

STANDBYMODE

You can modifythis option only if you select ENABLE in

PROXIMITY

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Page 81

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

HEAT STATUS

FAN1

FAN2

SENSOR1

SENSOR2

FAN CONTROL

COOLING FAN

FAN SPEED

SENSOR1

[N/A] Shows the status of the first fa n This option only pr ovides

information. You’re una ble to modify it.

[N/A] Shows the status of the second fan This option only provides

information. You’re una ble to modify it.

[N/A] Shows the temperature reading

from the first sensor

[N/A] Shows the temperature reading

from the second sensor

AUTO

LOW

HIG H

35–55 Sets the optimal temperatures for

Sets the fan to run continuously (ON) or only when the sensor temperature is greater than optimal sensor temperature (AUTO)

Sets the speed of the fan

the first sensor (in degrees Celsius)

This option only provides information. You’re una ble to modify it.

SENSOR2

USB SETTING

USB1

USB2

SETUPRESET

35–55 Sets the optimal temperatures for

the second sensor (in degrees Celsius)

VGA1

VGA2

DVI

HDMI1

HDMI2

HDMI3/PC

DISABLE

VGA1

VGA2

DVI

HDMI1

HDMI2

HDMI3/PC

DISABLE

[N/A] Resets alloptions in the

Sets the video input for the USB1 receptacle or disables the receptacle

Sets the video input for the USB2 receptacle or disables the receptacle

SETUP

menu to their default values

The video input you select must be unique for USB1.

The video input you select must be unique for USB2.

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Page 82

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

Lync®ROOM RESET

FACTORY RESET

[N/A] Resets options in all menus to their

default values (for a SMARTRoomSystem™ for Microsoft®Lync)

[N/A] Resets options in all menus to their

default values

SMARTBoard8084i-G4-SMP interactiveflatpanel on-screen display menu

Opti on Values Function Notes (i f any)

PI CTURE

Picture Mode

Vivid

Standard

Ambient

Expert1

Expert2

Sets the picture mode The other options in the

Mode

menu change depending on which value you select for this option.

The options documented in this table ar e those that appear when you select Vi vid, St andar d or Ambient in this option.

Alternatively, you can press the PSM button on the r emote control to access this option.

Picture

In Bright

In Dark

LightThreshold

Sensing Lux

Backlight

74 smarttech.com/kb/170446

1–100 Sets the image brightness for

brightlylitrooms

0–99 Sets the image brightness for dimly

litrooms

[Number] Sets the light threshold You can modify this option only if

[N/A] Shows the curr ent illuminance level

of the room (in lux)

0–100 Sets the backlight level of the

image

You can modifythis option only if you select Ambient in

Mode

The value of this menu option can’t be less than the value of

You can modifythis option only if you select Ambient in

Mode

The value of this menu option can’t be more than the value of

you select Ambient in

Mode

This option only provides information. You’re una ble to modify it.

Picture

In Dark

Picture

In Bright

Picture

Page 83

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

Contrast

Brightness

Sharpness

Saturation

Tint

Color Temp.

Advanced Control

Dynamic Contrast

Dynamic Color

Clear White

0–100 Sets the brightness of the image in

relation to the background

0–100 Sets the overall brightness of the

image and background

0–50 Sets the image sharpness

0–100 Sets the image saturation

R50–G50 Sets the image tint

W50–C50 Sets the image color temperatur e

Low

Sets the dynamic contrast

Medium

High

Off

Low

Sets the dynamic color

High

Off

Low

Sets the clear white color

High

Off

Alternatively, you can press the BRI GHTN ESS buttons on the remote control.

Preferred color

Skin Color

Gra ss Color

SkyColor

Super Resolution

Gamma

Picture Option

Noise Reduction

-5–5 Sets the preferred color value for skin in the image

-5–5 Sets the preferred color value for grass in the image

-5–5 Sets the preferred color value for sky in the image

Off

Low

Enables or disables super resolution

Sets the gamma

Medium

Hight

Low

Sets image noise reduction

Medium

High

Off

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Page 84

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

MPEG Noise

Reduction

Black Level

LED Local Dimming

TruMotion

De-Judder

De-Blur

Picture Reset

Low

Medium

High

Off

High

Low

Medium

High

Smooth

Clear

Clear Plus

User

Off

0–10 Reduces image juddering Y ou can modifythis option only if

0–10 Reduces image blurring You can modifythis option only if

Yes

Sets MPEG image noise reduction

Sets the levelof brightness in the darkest parts of the image

Sets the levelof LEDlocaldimming to reduce brightness in the darkest parts of the image

Sets TruMotion

Resets all options in the

Mode

menu to their default values

Picture

you select User in

TruMotion

Aspect Ratio

Picture Wizard II

Screen

SOUND

Sound Mode

User EQ

100 Hz

16:9

Just Scan

Set By Program

4:3

Zoom

Cinema Zoom 1

[N/A] Starts Picture Wizard II, which you

[N/A] Shows the curr ent input type This option onlypr ovides

Standard

User Setting

-10–10 Sets the sound equalization at

Sets the aspect ratio

can use to adjust the picture quality of the original image

information. You’re una ble to modify it.

Sets the sound mode Alternatively, you can press the

PSM button on the r emote control to access this option.

You can modifythis option only if

100 Hz

you select User Set ting in

Mode

Sound

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Page 85

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

300 Hz

1 kHz

3 kHz

10 kHz

Reset

Virtual Surround

Clear Voice II

Level

-10–10 Sets the sound equalization at 300Hz

-10–10 Sets the sound equalization at 1kHz

-10–10 Sets the sound equalization at 3kHz

-10–10 Sets the sound equalization at 10kHz

[N/A] Resets alloptions in the

menu to their default values

Off

-3–3 Sets the value for the Clear Voice II

Enables or disables virtual surround sound

Enables or disables the Clear Voice II feature

feature

User EQ

You can modifythis option only if you select User Set ting in

Mode

You can modifythis option only if you select User Set ting in

Mode

You can modifythis option only if you select User Set ting in

Mode

You can modifythis option only if you select User Set ting in

Mode

You can modifythis option only if you select User Set ting in

Mode

You can modifythis option only if you select On in

Clear Voice I I

Sound

AV Sync.

Speaker

Bypass

Sound Setting

Balance

Speaker

Line Output

HDMI3/PC Line Output

Off

-5–15 Sets the speaker levelfor

[N/A] Enables or disables speaker

L50–R50 Balances the leftand right volume

Internal

External

Off

Fixed

Variable

Fixed Variable

Enables or disables audio-visual synchronization

audio-visual synchronization

bypass

Enables the internal speakers (see

Speakers

external speakers or disables audio altogether

Sets the audio line out

Sets the audio line out for the room computer (HDMI3/PC)

on page6), enables the

You can modifythis option only if you disable speaker bypass.

77 smarttech.com/kb/170446

Page 86

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

Audio Input

Audio In 1

Audio In 2

Audio In 3

HDMI3/PC

HDMI1

HDMI2

DPORT

DVI-D

VGA

Component

Composite

Disable

HDMI3/PC

HDMI1

HDMI2

DPORT

DVI-D

VGA

Component

Composite

Disable

HDMI3/PC

HDMI1

HDMI2

DPORT

DVI-D

VGA

Component

Composite

Disable

Specifies a video input to map to AUDIO1 or disables AUDIO1

Specifies a video input to map to AUDIO2 or disables AUDIO2

Specifies a video input to map to AUDIO3 or disables AUDIO3

The video input you select must be unique for AUDIO1.

The video input you select must be unique for AUDIO2.

The video input you select must be unique for AUDIO3.

USB Audio

HDMI3/PC

TIME

Clock

Date

78 smarttech.com/kb/170446

HDMI3/PC

HDMI1

HDMI2

Specifies a video input to map to the USB audio input or disables the USB audio input

DPORT

DVI-D

VGA

Component

Composite

Disable

Analog

Digital

Specifies whether the HDMI3/PC audio input is analogor digital

1–31 Specifies the current date

The video input you select must be unique for the USB audio input.

Page 87

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

Month

Year

Hour

Minute

Off Time

On Time

Sleep Timer

OPTION

Language

ISM Method

Jan.–Dec. Specifiesthe current month

2010–2040 Specifies the current year

00–23 Specifies the current hour

00–59 Specifies the current minute

[N/A] Enables you to schedule times

when the interactive flat panel turns off automatically

[N/A] Enables you to schedule times

when the interactive flat panel turns on automatically

10–240

Off

[Languages] Sets the on-screen display menu’s

Norm al

Color Wash

Specifies the amount of inactivity (in minutes) before the interactive flat panel tur ns off or disables the sleep timer feature

language

Sets the method for image stickiness minimization (ISM)

You must set the current time using the

Clock

menu to schedule off

times.

You must set the current time using the

Clock

menu to schedule on

times.

Alternatively, you can press the PSM button on the r emote control to access this option.

ISM prevents staticimages that appear in the same location for long periods of time from causing screen burn-in.

Key Lock

Fail Over

Mode

Input1

Off

Auto

Manual

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

Enables or disables key lock

Enables or disables failover mode If you select Aut o or Manual and

the current video input is not a ctive, the intera ctive flat panel displays the next available video input.

You can either use the default order of video inputs for failover mode (by selecting Auto) or define the order of video inputs for fail over mode (by selecting Ma nual and then specifyingvalues for

Input1

through

Input5

Specifies the first video input for fail over mode

You can modifythis option only if you select Manual in

Mode

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Page 88

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

Input2

Input3

Input4

Input5

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

Specifies the second video input for fail over mode

Specifies the third video input for fail over mode

Specifies the fourth video input for fail over mode

Specifies the fifth video input for fail over mode

You can modifythis option only if you select Manual in

Mode

DPM Select

DivX® VOD

Initial Setting

Set ID

Standby Mode

ProximityControl

Re-enable Time

Auto Power Off

Off

Registration

Deregistration

Yes

1–255 Sets the interactive flat panel’s ID

Standby Sets the Standby mode to reduce

Off

1–10 Sets how long the interactive flat

15–240 Sets when the interactive flat panel

Enables or disables DPM Select

Registers DivX video-on-demand (VOD)

Resets options in a ll menus to their default values

power consumption

Enables or disables presence detection

panel waits before detecting motion again (in minutes)

automatically turns off ( in minutes)

80 smarttech.com/kb/170446

Page 89

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

Welcome OSD

Welcome Timeout

Ready State Brightness

USB Setting

USB 1

USB 2

Enabled

Disable

Enables or disables the welcome screen

5–30 Sets how long the welcome screen

appears (in seconds)

0–100 Sets the brightness of the welcome

screen

HDMI1

HDMI2

HDMI3/PC

Sets the video input for the USB1 receptacle,or disables the receptacle

DVI-D

DPORT

VGA

Disable

HDMI1

HDMI2

HDMI3/PC

Sets the video input for the USB2 receptacle,or disables the receptacle

DVI-D

DPORT

VGA

Disable

The video input you select must be unique for USB1.

The video input you select must be unique for USB2.

USB 3

Lync®Room Reset

CEC

FBC Control

SUPPORT

Model/Type

HDMI1

HDMI2

HDMI3/PC

Sets the video input for the USB3 receptacle,or disables the receptacle

DVI-D

DPORT

VGA

Disable

Reset

Cancel

Resets options in a ll menus to their default values (for a SMARTRoomSystem for MicrosoftLync)

Enabled

Disable

Enables or disables Consumer Electronics Control (CEC) support on H DMI inputs

Off

Enables or disables the front control panel

[N/A] Shows the interactive flat panel’s

model number

The video input you select must be unique for USB3.

This option only provides information. You’re una ble to modify it.

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Page 90

APPENDIX A

USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (i f any)

Software Version

Serial Number

Customer Service Center

[N/A] Shows the interactive flat panel’s

firmware version number

[N/A] Shows the interactive flat panel’s

serial number

[N/A] Provides information on how to

contact SMARTSupport

This option only provides information. You’re una ble to modify it.

82 smarttech.com/kb/170446

Page 91

Appendix B

flat panel

Connecting and configuring a room control system 84

Connecting a computer to an interactive flat panel 84

Configuring the computer’s serial interface settings 85

Power modes 85

Room control system programming commands and responses 86

Command inventory 86

Identifying current values 86

Assigning a specific value 87

Increasing a value for a setting 87

Decreasing a value for a setting 87

Designating video control settings for a specific video input 87

Identifying the value for a video control setting 87

Assigning a value for a video control setting 88

SMARTBoard8070i-G4-SMP interactive flat panel commands 88

Power state 88

Source 89

Video control 90

Audio control 92

System information 94

Service information 97

SMARTBoard8084i-G4-SMP interactive flat panel commands 97

Power state 97

Source 98

Video control 100

Audio control 102

System information 105

Service information 108

This appendix includes detailed instructions on how to set up your computer or room control

system to remotely manage your interactive flat panel using an RS-232 serial interface.

83 smar ttech.com/kb/170446

Page 92

APPENDIX B

REMOTEL Y MANAGING YOUR INTERACTIVE FLAT PANEL

Connecting and configuring a room control system

Connect a computer to the room control input on the interactive flat panel to remotely select video

inputs, turn on or turn off the interactive flat panel and request information such as contrast, power

state and current settings.

Connecting a computer to an interactive flat panel

To connect a computer t o the interactive flat panel

Connect an RS-232 cable from the serial output on the computer to the room control input on

the bottom connector panel.

8070i-G4-SMP 8084i-G4-SMP

IMPORTANT

Do not use a null modem cable. Use only a standard RS-232 cable.

To connect a computer t o multiple int eract ive flat panels

1. Connect an RS-232 cable from the serial output on the computer to the room control input on

the bottom connector panel of the first interactive flat panel.

2. Connect an RS-232 cable from the room control output of the first interactive flat panel to the

room control input of the second interactive flat panel.

3. Connect an RS-232 cable from the room control output of the second interactive flat panel to

the room control input of the third interactive flat panel.

NOTE

Up to three interactive flat panels can be connected.

84 smar ttech.com/kb/170446

Page 93

APPENDIX B

REMOTEL Y MANAGING YOUR INTERACTIVE FLAT PANEL

Configuring the computer’s serial interface settings

You need to configure the computer’s serial interface before sending commands.

To configure the comput er’s serial int erface

1. Turn on the interactive flat panel.

2. Turn on the computer, and then start the serial communications program or terminal emulation

program.

3. Activate local echo.

4. Configure the serial interface settings using the following values, and then press ENTER.

Baud rate 19200

Data length 8

Parity bit None

Stop bit 1

A command prompt (>) appears on the following line.

NOTE

If no message appears or an error message appears, the serial interface configuration isn’t

correct. Repeat steps 3 and 4.

5. Type commands to configure the interactive flat panel.

Power modes

An interactive flat panel has five distinct power modes:

l On

l Power Save

l Standby

l ECO Standby

l Off

All commands are available when the interactive flat panel is on. Some commands are available

when the interactive flat panel is in Standby mode. No commands are available when the

interactive flat panel is off or in ECO Standby mode.

SMARTBoard 8070i-G4-SMP interactive flat panels only

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APPENDIX B

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Room control system programming commands and responses

To access interactive flat panel information or to adjust interactive flat panel settings using the

room control system, type commands after the command prompt (>), and then wait for the

response from the interactive flat panel.

CORR ECT

>get contrast

contrast=55

If you type a command that the room control system doesn’t recognize, you receive an invalid

command response.

In the example below the user included a space in the contrast command.

INCORR ECT

>set con trast=65

invalid cmd=set con trast=65

NOTES

l Use ASCII formatted commands.

l Commands aren’t case-sensitive.

l Review each entry carefully before you press ENTER.

l Don’t send another command until you receive the response and the next command

prompt.

Command inventory

The interactive flat panel responds to the commands in the tables on the following pages. To see a

list of valid commands for the interactive flat panel’s current power state, type ?, and then press

ENTER.

Identifying current values

You can identify the current value for each setting. In the example below, the user wants to identify

the contrast level for the interactive flat panel.

>get contrast

contrast=55

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Assigning a specific value

You can assign a specific value for a setting within the command’s target range. In the example

below, the user wants to set the contrast level for the interactive flat panel to 65.

>set contrast=65

contrast=65

Increasing a value for a settin g

You can increase a setting by a designated number. In the example below, the user wants to

increase the contrast level for the interactive flat panel by 5.

>set contrast +5

contrast=70

Decreasing a value for a sett ing

You can decrease a setting by a designated number. In the example below, the user wants to

decrease the contrast level for the interactive flat panel by 15.

>set contrast -15

contrast=55

Designating video control settings for a specific video input

When you connect multiple video inputs to the interactive flat panel, you can designate different

settings for each video input. You can also specify which video input you want to get information

about or assign values to.

NOTE

You must connect the video input to the interactive flat panel to identify or assign a value for it,

but the video input doesn’t need to be in use.

Identifying t he value for a video cont rol setting

Use the get command to identify values for a video control setting. In the example below, the user

wants to identify the contrast for the HDMI1 video input.

>get contrast HDMI1

contrast HDMI1=65

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REMOTEL Y MANAGING YOUR INTERACTIVE FLAT PANEL

Assigning a value for a video control sett ing

Use the set command to assign values for a video control setting. In the example below, the user

wants to set the contrast to 70 for the HDMI1 video input.

>set contrast HDMI1=70

contrast HDMI1=70

SMARTBoard8070i-G4-SMP interactive flat panel commands

The following tables contain commands for SMARTBoard 8070i-G4-SMP interactive flat panels.

Power state

Use the following commands to identify power state settings.

Command Response P ossible val ues St andby

mode

get intpowerstate intpowerstate=

get powerstate powerstate=

get standbymode standbymode=

[Value]

l standby l on l dpms-standby l welcome l prox-reenable-wait l pre-standby l pre-standby-auto

l on l ready l standby l off

l norma l l eco

Yes

Use the following commands to assign power state settings.

Command Possibl e values Response St andby

mode

set intpowerstate

[Value]

l =standby l =on l =dpms-standby l =welcome l =prox-reenable-wait l =pre-standby l =pre-standby-auto

intpowerstate=

[Value]

Yes

set powerstate

set standbymode

[Value]

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l =on l =ready l =standby l =off

l =normal l =eco

powerstate=

[Value]

standbymode=

[Value]

Yes

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APPENDIX B

REMOTEL Y MANAGING YOUR INTERACTIVE FLAT PANEL

Source

Use the following commands to identify source settings.

Command Response P ossible val ues St andby

mode

get input input=

[Value]

get videoinputs videoinputs=

get usb1source usb1source=

[Value]

l VGA1 l VGA2 l DVI l Video l S_Video l DVD/HD l DisplayPort l HDMI1 l HDMI2 l HDMI3/PC

l VGA1 l VGA2 l DVI l DisplayPort l HDMI1 l HDMI2 l HDMI3/PC (default) l Disabled

Yes

get usb2source usb2source=

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[Value]

l VGA1 l VGA2 l DVI l DisplayPort l HDMI1 l HDMI2 (default) l HDMI3/PC l Disabled

Yes

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APPENDIX B

REMOTEL Y MANAGING YOUR INTERACTIVE FLAT PANEL

Use the following commands to assign source settings.

Command P ossible values Response Standby

mode

set input

[Value]

set usb1source

set usb2source

[Value]

l =VGA1 l =VGA2 l =DVI l =Video l =S_Video l =DVD/HD l =DisplayPort l =HDMI1 l =HDMI2 l =HDMI3/PC

l =VGA1 l =VGA2 l =DVI l =DisplayPort l =HDMI1 l =HDMI2 l =HDMI3/PC l =Disabled

input=

[Value]

usb1source=

usb2source=

[Value]

Yes

NOTE

You must specify unique values for set ubs1source and set usb2source.

Video control

Use the following commands to identify video control settings.

Command Response P ossible val ues Standby

mode

get blacklevel blacklevel=

get brightness brightness=

get clock clock=

get clockphase clockphase=

get colortemp colortemp=

[Value]

0–100 No

[Value] [Dependent on the video

signal]

[Value] [Dependent on the video

signal]

[Value]

l NORMAL l WARM l COOL l USER

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REMOTEL Y MANAGING YOUR INTERACTIVE FLAT PANEL

Command Response P ossible val ues Standby

mode

get contrast contrast=

get displaymode displaymode=

get saturation saturation=

get sharpness sharpness=

get tint tint=

[Value]

0–100 No

l DYNAMIC l STANDARD l sRGB l CINEMA l SPORT l GAME l USER l AMBIENT

0–100 No

Use the following commands to assign video control settings.

Command Possibl e values Response Standby

mode

set blacklevel

set brightness

[Value]

l +

[Incremental value]

l -

[Incremental value]

l =0–100

l +

[Incremental value]

l -

[Incremental value]

l =0–100

blacklevel=

brightness=

[Value]

set brightness

set clock

[Value]

set clockphase

set colortemp

set contrast

[Value]

[Video input] [Value]

[Value]

l +

[Incremental value]

l -

[Incremental value]

l =0–100

l +

[Incremental value]

l -

[Incremental value]

l =

[Range of values dependent

on the video signal]

l +

[Incremental value]

l -

[Incremental value]

l =

[Range of values dependent

on the video signal]

l =NORMAL l =WARM l =COOL l =USER

l +

[Incremental value]

l -

[Incremental value]

l =0–100

brightness

clock=

[Value]

clockphase=

colortemp=

contrast=

[Value]

[Video input]=[Value]

[Value]

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Command Possibl e values Response Standby

mode

set displaymode

set saturation

set sha rpness

set tint

[Value]

l =DYNAMIC l =STANDARD l =sRGB l =CINEMA l =SPORT l =GAME l =USER l =AMBIENT

l +

[Incremental value]

l -

[Incremental value]

l =0–100

l +

[Incremental value]

l -

[Incremental value]

l =0–100

l +

[Incremental value]

l -

[Incremental value]

l =0–100

displaymode=

satura tion=

[Value]

sharpness=

tint=

[Value]

Audio control

Use the following commands to identify audio control settings.

Command Response Possible values Standby

mode

get audioinput audioinput=

[Value]

l IN1 l IN2 l IN3 l USB l HDMI l DPORT l HDMI3/PC_ANALOG l HDMI3/PC_DIGITAL

get balance balance=

get bass bass=

[Value]

get hdmi3/pc_lineout hdmi3/pc_lineout=

get leftspeaker leftspeaker=

get lineout lineout=

get mute mute=

get rightspeaker rightspeaker=

get treble treble=

get volume volume=

[Value]

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[Value]

0–100 No

l fixed l variable

l on l off

l fixed l variable

l on l off

0–100 No

SMART board 8000i-G4 series Setup And Maintenance Manual

Important information

Contents

About your interactive flat panel

Features

Touch-enabled interact ivit y

Gestu re support

Dual user support

Presence detection

Audio

SMAR T soft ware

Components

Screen

DViT cameras and reflect ive t ape channel

Presence detection sensors

Speakers

Pens and eraser

Color select module

Front cont rol panel

Remote control

I/O extension module

Differences between models

About this guide

Other documentation and resources

Specifications

Installation instructions

Cabling guides

Help

Training

Knowledge base

Before mounting your interactive flat panel

Choosing a location

Choosing a height

Connector panels

Connecting power

Connecting the room computer

Connecting cables for laptops

Connecting external speakers

Connecting other devices

Disabling the USB receptacles

Installing SMART software

Downloading and installing SMART software

Deploying SMART software to multiple computers

Running the connection wizard

Using presence detection

Using SMART software

Using the USB receptacle

Connecting a guest laptop directly to your interactive flat panel

Changing input sources

Using the remote control

Remote control sensor

Remote control buttons

Menu control panel

Updating software

Updating firmware

Calibrating your interactive flat panel

Orienting your interactive flat pa nel

Replacing batteries in the remote control

Replacing a pen nib

Cleaning the screen

Cleaning the presence detection sensors

Cleaning the DViT camera windows and reflective tape

Maintaining ventilation

Preventing condensation

Checking the interactive flat panel installation

Removing your interactive flat panel

Transporting your interactive flat panel

Locating the interactive flat panel serial number

Resolving image issues

Resolving blank screen issues

Resolving image quality issues

Resolving touch control and digital ink issues

Resolving audio issues

Resolving remote control issues

Resolving presence detection issues

Checking the DViT camera views

Changing settings in the on-screen display menu

Connecting and configuring a room control system

Connecting a computer to an interactive flat panel

Configuring the computer’s serial interface settings