SMART Board 600i3 Configuration And User's Manual

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SMART Board™ 600i3 Interactive Whiteboard System
Configuration and User’s Guide
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Product Registration

If you register your SMART product, we’ll notify you of new features and software upgrades.
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Keep the following information available in case you need to contact SMART Technical Support.
Serial Number: ___________________________________________________
Date of Purchase: ___________________________________________________
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark Notice
SMART Board, GoWire, the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by SMART Technologies ULC under license. Sanford. EXPO and EXPO2 are registered trademarks of Newell Rubbermaid. All other third-party product and company names may be trademarks of their respective owners.
Copyright Notice
©2009 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
Patent No. US6320597; US6326954; US6540366; US6741267; US7151533; US7184030; US7289113; and CA2058219. Other patents pending.
07/2009
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Introduction

Important Information

Read This Section First

NOTE
If you own a SMART product other than a SMART Board™ 600i3 interactive whiteboard system, refer to the installation guide that came with your product for relevant warnings and maintenance instructions.
In this document, “SMART Board 600i3 interactive whiteboard system” refers to the SMART Board 600 series interactive whiteboard and its UF55/UF55w projector, accessories and optional equipment. Before you install and use the SMART Board 600i3 interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide, the projector user’s guide and the warnings
document. These safety warnings and precautions describe the safe and correct
operation of the interactive whiteboard system and its accessories, helping you prevent injuries and equipment damage. You must always ensure that the interactive whiteboard system is being used correctly.
The UF55/UF55w projector included with your system is designed to work only with certain SMART Board interactive whiteboard models. Contact your authorized
SMART reseller for more information.

Safety Warnings, Cautions and Important Information

WARNINGS – GENERAL
Do not climb (or allow children to climb) on any part of your wall-mounted SMART Board interactive whiteboard system.
Climbing on the interactive whiteboard or projector arm could result in personal injury or product damage. Do not climb on, hang from or suspend objects from the UF55/UF55w projector’s arm.
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To reduce the risk of fire or electric shock, do not expose any component of your SMART Board interactive whiteboard system to rain or moisture.
Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product.
Make sure that an electrical socket is near to your SMART product and remains easily accessible during use.
Two people are required to mount the projector boom and the interactive whiteboard on a wall because they might be too heavy for one person to maneuver onto their wall-mounting brackets.
When mounting the projector boom on a framed wall, you must attach both the mounting bracket and safety tether to a stud to safely support the projector’s weight. If you use only drywall anchors, the drywall can fail, resulting in product damage and possible personal injury.
If you remove the bolt supporting the limit strap, the projector’s arm will be free to swing. Make sure that the bolt is tightened, and never remove it from the unit without supporting the projector’s arm first.
Ensure that any cables extending across the floor to your SMART product are properly bundled and marked to prevent a trip hazard.
Cleaning a boom-mounted projector may result in a fall or injury.
WARNINGS – PROJECTOR
Do not stare (or allow children to stare) directly into the beam of light created by the projector. Instruct children not to look in the direction of, or stare at, this beam of light. Encourage users to keep their back to the projector when working at the interactive whiteboard. Before they turn to face the audience, users should step sideways, out of the projector’s beam.
Do not attempt to service the projector other than performing routine lamp replacement. Other than the lamp module, there are no user-serviceable parts inside the unit.
Refer to the safety warnings and precautions published in the UF55/UF55w
projector manual.
This projector detects its own remaining lamp life. Replace the lamp when lamp life warning messages appear. If you continue to use the projector after the replacement message appears, the lamp might shatter or burst, scattering glass throughout the projector head.
If the lamp has shattered or burst:
Call an authorized SMART reseller for instructions. Do not attempt to
replace the lamp.
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Do not touch the glass fragments because they might cause injury.
Leave and then ventilate the area where the lamp shattered or burst.
Wash your hands thoroughly if you have come into contact with
lamp debris.
Thoroughly clean the area around the projector, and discard any edible
items placed in that area because they might be contaminated.
You must remove the projector from the projector’s arm before servicing the lamp.
Replacing the lamp in a boom-mounted projector might result in a fall
or injury.
Uncovering the lamp while the projector is mounted on a projector’s arm
might lead to product damage or personal injury from falling pieces of glass if the lamp is broken.
When replacing the projector lamp:
Turn the projector off and wait 30 minutes for the lamp to cool completely
before removing the projector from the boom.
Do not remove any screws other than those specified in the lamp
replacement instructions.
Wear protective eyewear while changing the lamp. Failure to do so can
cause injury or loss of eyesight if the lamp shatters or bursts.
Use only replacement lamps approved by SMART Technologies. Contact
your authorized SMART reseller for replacement parts.
Never replace the lamp assembly with a previously-used lamp assembly.
To prevent premature lamp failure or exposure to mercury, always handle
the fragile lamp assembly with care. Use gloves when touching the lamp. Do not touch the lamp with your fingers.
Recycle or dispose of the lamp as hazardous waste, in accordance with
local regulations.
When returning the projector to the boom, replace all of the screws you removed when you removed the projector. Failure to do so can result in the projector falling from the boom resulting in injury or equipment damage.
To reduce the risk associated with a leaking battery in your projector’s remote control:
use only the specified coin-cell type battery
orient the battery’s plus (+) and minus (-) terminal according to the
markings on the remote control
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remove the battery when the remote control is unused for an extended
period
do not heat, disassemble, short or recharge the battery, or expose it to fire
or high temperatures
avoid eye and skin contact if the battery has a leak
dispose of the exhausted battery and product components in accordance
with applicable regulations
CAUTIONS
Avoid turning off the projector during the lamp ignition phase as this may lead to premature lamp failure. Before turning the projector off, keep the lamp on for a minimum of 15 minutes after turning it on to preserve the lamp life.
Never operate this unit immediately after moving it from a cold location to a warm location. When the unit is exposed to such a change in temperature, moisture may condense on the lens and crucial internal parts. Allow the system to reach room temperature before operation to prevent possible damage to the unit.
In a high altitude location where the altitude is over 6000' (1828.8 m), where the air is thin, cooling efficiency is reduced, so use the projector with the fan mode set to High.
Do not block the projector’s ventilation slots and openings.
Do not place in hot locations, such as near heating equipment. Doing so could cause a malfunction and shorten the life of the projector.
Do not set up or use the interactive whiteboard system in an area with excessive levels of dust, dirt, humidity or smoke.
Before you clean the UF55/UF55w projector, put the system into Idle mode by pressing the power button twice on the ECP or remote, and allow the bulb to cool for 30 minutes.
Do not allow liquids or commercial solvents of any kind to flow into the projector base or head. Do not use spray cleaners or solvents near any part of the projector, as it may damage or stain the unit.
Cycling power to the projector repeatedly can lock or damage the interactive whiteboard system. After you turn off the system, wait at least 15 minutes for cooling before starting the system.
Do not connect your serial cable directly to the projector’s RS-232 serial interface. Use the extended control panel’s (ECP’s) RS-232 serial interface only.
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You must connect the USB cable that came with your SMART Board interactive whiteboard to a computer that has a USB compliant interface and that bears the USB logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for CAS/UL 60950. This is for operating safety and to prevent damage to the SMART Board interactive whiteboard.
Do not add extra weight or apply pressure to the UF55/UF55w projector boom, the wall-mounted interactive whiteboard or its pen tray. SMART Technologies designed the brackets to support only the weight of the components during normal use.
If the interactive whiteboard system requires replacement parts, make sure that the service technician uses replacement parts specified by SMART Technologies, or parts with the same characteristics as the original.
IMPORTANT
Using the UF55/UF55w projector system near a TV or radio may cause interference to the images or sound. If this happens, move the TV or radio away from the projector.
Do not place the interactive whiteboard system near any appliance that generates a strong magnetic field.
Do not place the interactive whiteboard system in direct sunlight.
The screws that secure the interactive whiteboard to the wall are located directly behind the pen tray. The pen tray must be removed before you can remove the interactive whiteboard. When you secure the pen tray, you also secure the interactive whiteboard.
The SMART Board 600i3 interactive whiteboard system does not include speakers. Consult your authorized SMART reseller to determine your audio output options.
If you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA composite video jack, or if your device has an audio connection that does not use RCA jacks, you may need to purchase third-party adapters.
Disconnect the product from its power source when it’s not used for a long period.
When cleaning the interactive whiteboard system:
Wipe the exterior of the projector using a lint-free cloth
If necessary, use a soft cloth moistened with a mild detergent to clean the
projector housing
Do not use abrasive cleaners, waxes or solvents
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Transporting the SMART Board 600i3 Interactive Whiteboard System

If you need to ship any part of your SMART Board 600i3 interactive whiteboard system, repack it with the original packaging. If the original packaging is no longer available, you may purchase replacement packaging from your authorized SMART
reseller.
If you prefer to use your own packaging materials, make sure that you adequately protect the unit. Ship the interactive whiteboard in an upright position to deter shippers from placing heavy objects on it.
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Contents

Important Information ..............................................................................................i
Read This Section First .............................................................................i
Safety Warnings, Cautions and Important Information...............................i
Transporting the SMART Board 600i3 Interactive Whiteboard System ...vi
1 About Your SMART Board 600i3 Interactive Whiteboard System ........................ 1
SMART Board 600i3 Interactive Whiteboard System Features...................... 2
Interactive Whiteboard Features .............................................................. 3
UF55/UF55w Projector System Features................................................. 3
ECP and Cable ........................................................................................ 4
Standard Accessories..................................................................................... 5
Remote Control ........................................................................................ 5
Pen Tray Tools......................................................................................... 5
Eraser....................................................................................................... 5
Optional Accessories ...................................................................................... 6
SMART Board Audio (SBA) USB Speakers............................................. 6
GoWire SMART Notebook Software
Auto-launch Cable (USB-GW).................................................................. 6
Active USB Extension Cables (USB-XT).................................................. 6
Wireless Bluetooth Connection (WC6)..................................................... 6
Cat 5 to USB Cable Extender (CAT5-XT) ................................................ 6
Serial Conversion Module (RS-232)......................................................... 6
2 Installing Your SMART Board 600i3 Interactive Whiteboard System ................... 7
Environmental Requirements ......................................................................... 8
Temperature Range ................................................................................. 8
Humidity ................................................................................................... 8
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Water and Fluid Resistance ..................................................................... 9
Dust and Scratching................................................................................. 9
Electrostatic Discharge (ESD).................................................................. 9
Cables ...................................................................................................... 9
Conducted and Radiated Emissions ........................................................ 9
Before Installing Your SMART Board 600i3 Interactive
Whiteboard System ...................................................................................... 10
Recommended Mounting Heights.......................................................... 10
After Installing Your SMART Board 600i3 Interactive
Whiteboard System ...................................................................................... 11
Adjusting Keystone Alignment ............................................................... 11
Focusing the Image................................................................................ 12
Performing an Image Alignment............................................................. 13
Securing the Pen Tray and the Interactive Whiteboard.......................... 17
3 Connecting Your SMART Board 600i3 Interactive Whiteboard System ............. 19
Installing SMART Notebook Software .......................................................... 20
Connecting the Cables to the UF55/UF55w Projector.................................. 21
Routing the Cables................................................................................. 21
Connecting Your Guest Computer to the ECP’s Inputs ......................... 25
Connecting Peripheral Visual or Audio-Visual Devices ................................ 26
4 Using Your SMART Board 600i3 Interactive Whiteboard System ...................... 27
Turning the System On and Off and Selecting an Input ............................... 28
Using Your Interactive Whiteboard ............................................................... 28
Using Your UF55/UF55w Projector .............................................................. 29
Using Your Remote Control ................................................................... 29
Menu Options......................................................................................... 29
5 Troubleshooting Your SMART Board 600i3 Interactive Whiteboard System...... 33
System Warning Lights................................................................................. 34
ECP Ready Light and System Status..................................................... 34
Projector Ready Lights and Projector Status ......................................... 34
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Errors ............................................................................................................ 35
Temperature Exceeded.......................................................................... 35
Fan Failure ............................................................................................. 35
Color Wheel Failure................................................................................ 36
Lamp Failure .......................................................................................... 36
Ready Light Isn’t Lit................................................................................ 36
Interactive Whiteboard Indicators and Controls............................................ 37
6 Maintaining Your SMART Board 600i3 Interactive Whiteboard System ............. 39
Preventing Damage to Your Interactive Whiteboard .................................... 39
Cleaning Your Interactive Whiteboard .......................................................... 40
Cleaning the Pen Tray .................................................................................. 41
Cleaning the UF55/UF55w Projector ............................................................ 41
Cleaning the Projector............................................................................ 42
Locating Your Projector Serial Number ........................................................ 42
A Replacing Your UF55/UF55w Projector Lamp .................................................... 43
Replacing the Projector Lamp ...................................................................... 43
Removing the Projector from the Boom ................................................. 45
Replacing the Projector Lamp Module ................................................... 47
Replacing the Projector .......................................................................... 49
Resetting the Lamp Timer...................................................................... 50
B Remotely Managing Your SMART Board 600i3 Interactive
Whiteboard System............................................................................................. 51
Connecting Your Room Control System to the ECP .................................... 52
Pin Configuration on the ECP RS-232 Connector.................................. 52
Serial Interface Settings ......................................................................... 52
UF55/UF55w Programming Commands....................................................... 54
Powerstate Controls ............................................................................... 54
Command Inventory ............................................................................... 54
Powerstate Control................................................................................. 56
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Source Selection .................................................................................... 57
Video Control ......................................................................................... 57
Audio Control ......................................................................................... 58
Network Information ............................................................................... 59
System Information ................................................................................ 60
C Hardware Environmental Compliance................................................................. 61
Waste Electrical and Electronic Equipment Regulations
(WEEE Directive).......................................................................................... 61
Restriction of Certain Hazardous Substances
(RoHS Directive)........................................................................................... 61
Batteries........................................................................................................ 61
Packaging ..................................................................................................... 62
Covered Electronics Devices........................................................................ 62
China’s Electronic Information Products Regulations................................... 62
U.S. Consumer Product Safety Improvement Act ........................................ 62
D Customer Support ............................................................................................... 63
Online Information and Support.................................................................... 63
Training......................................................................................................... 63
Technical Support......................................................................................... 63
Shipping and Repair Status .......................................................................... 63
General Inquiries .......................................................................................... 64
Warranty ....................................................................................................... 64
Registration................................................................................................... 64
Index ................................................................................................................... 65
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Chapter 1

About Your SMART Board 600i3 Interactive Whiteboard System

The SMART Board 600i3 interactive whiteboard system combines the UF55/UF55w wall mounted, short-throw projector system with a SMART Board 600 series interactive whiteboard.
Topics in this chapter describe the features and accessories that you can use with your SMART Board 600i3 interactive whiteboard system:
SMART Board 600i3 Interactive Whiteboard System Features (page 2)
Interactive Whiteboard Features (page 3)
UF55/UF55w Projector System Features (page 3)
ECP and Cable (page 4)
Standard Accessories (page 5)
Remote Control (page 5)
Pen Tray Tools (page 5)
Eraser (page 5)
Optional Accessories (page 6)
SMART Board Audio (SBA) USB Speakers (page 6)
GoWire™ SMART Notebook Software Auto-launch Cable (USB-GW)
(page 6)
Active USB Extension Cables (USB-XT) (page 6)
Wireless Bluetooth® Connection (WC6) (page 6)
Cat 5 to USB Cable Extender (CAT5-XT) (page 6)
Serial Conversion Module (RS-232) (page 6)
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WHITEBOARD SYSTEM

SMART Board 600i3 Interactive Whiteboard System Features

The SMART Board 600i3 interactive whiteboard system uses the UF55/ UF55w short-throw, high-offset projector. Although the projector’s basic operation is the same as in earlier models, SMART has made many improvements to make the SMART Board 600i3 interactive whiteboard system easier to install, use, service and upgrade.
When the UF55/UF55w projector displays an image from a computer on the touch-sensitive interactive whiteboard, you can draw over the image in digital ink using a pen tray pen or your finger. This projector also supports video and audio connections from a variety of devices, including DVD players, VCRs, document cameras and digital cameras, and can project media from these sources onto the interactive screen.
When you use your SMART Board interactive whiteboard system with a computer, you can do everything you can do at a computer workstation—open files, conference with others, work on documents, visit websites, play video clips and more—simply by touching the screen.
When you use SMART Notebook software with your 600i3 interactive whiteboard system, you can write over any Ink Aware applications in digital ink using a pen tray pen or your finger, and then save these notes either in the application or to a SMART Notebook file for future reference and distribution.
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WHITEBOARD SYSTEM

Interactive Whiteboard Features

The SMART Board 600 series interactive whiteboard includes many features of other SMART Board interactive whiteboards, such as a resistive touch screen and a pen tray. The SMART Board 600 series performs best with the UF55/ UF55w projector because of its exceptional color performance and input response.
Other features of the interactive whiteboard include:
A SMART Pen Tray that automatically detects when you pick up a pen or the eraser from the pen tray.
Pen tray buttons that activate Help functions and, when used with a computer, activate the on-screen keyboard and right-click functions
A durable hard-coated, tear-proof surface that is optimized for projection and compatible with dry-erase markers, and that cleans easily with whiteboard cleaner
A standard USB interface to connect the SMART Board interactive whiteboard to the host computer
A security device to prevent theft of the pen tray or the interactive whiteboard

UF55/UF55w Projector System Features

The UF55/UF55w projector system includes a short-throw projector for use with SMART Board 600 series interactive whiteboards, an extended control panel (ECP) and a sturdy support system for classroom environments. The features of the projector system include:
a wall-mounted, high-offset SBP-10X (for XGA or UF55) and SBP-20W (for WXGA or UF55w) projector engine that uses DLP® technology by Texas Instruments™, providing BrilliantColor™ performance and quality Gamma 2.2 correction with High Brightness, Standard and True Color modes
safety-oriented design that includes a boom support with a controlled-collapse feature
PAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43 video system compatibility
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WHITEBOARD SYSTEM
composite, S-video, and VESA RGB with additional interface support for Component YPbPr and Component YCbCr inputs with proper adapters (not included)
WXGA, QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility
UF55 has 1024 × 768 native resolution
UF55w has 1280 × 800 native resolution
serial RS-232 interface on the ECP for connecting a room control system
self-protection timer for a hot re-strike of the projector lamp
protected cable routing through the projector housing and a cable cover to prevent tampering and clutter
a secure mounting and installation system that includes:
a projector padlock loop
mounting hardware for solid masonry or framed wall installations
templates and instructions for positioning the system in a safe manner

ECP and Cable

The interactive whiteboard system’s ECP features connectors for three inputs and control for four inputs, including the direct HD-DB15 RGB connection to the projector. Direct inputs supported include:
a single HD-DB15 (RGB) input connector and associated audio (3.5 mm jack) for RGB or component video and HDTV sources (YPbPr/ YCbCr with proper adaptors, not included)
an S-video (4-pin mini-DIN) and associated audio (two RCA jacks)
a Composite video (RCA jack) and associated audio (two RCA jacks)
A specialized harness cable provided by SMART allows output to the projector.
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WHITEBOARD SYSTEM

Standard Accessories

SMART provides the following accessories with your SMART Board 600i3 interactive whiteboard system.

Remote Control

The remote control lets you control the system and set up your UF55/UF55w projector. Use the remote control to access menu options, system information and input
selection options.

Pen Tray Tools

The pen tray tools include four pens and an eraser. The pens have a rubberized grip area, colored to match the four colors of digital ink: black, green, red and blue. You can use dry-erase markers instead of the supplied pens, as long as they are a similar shape, do not scratch or mark the surface of the interactive whiteboard and reflect infrared light.
If the pens you provide don’t reflect infrared light, the pen tray sensor might not detect the presence of the pen. You can use EXPO® markers or substitutes.
NOTES
Pens from earlier interactive whiteboards weren’t designed to reflect infrared
light, so the pen tray may not detect them reliably. You can wrap light-colored tape around the pen to improve the reflection of infrared light and to help with tool detection.
Don’t use low-odor dry-erase markers such as EXPO2®, because they can
be very difficult to remove. Use standard dry-erase (high-odor) markers that include a warning to use them only in well-ventilated areas.

Eraser

The eraser resembles a rectangular chalkboard eraser. You can use a substitute eraser provided it has a similar shape, doesn’t scratch or mark the surface of the interactive whiteboard and reflects infrared light.
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WHITEBOARD SYSTEM

Optional Accessories

For more information on optional accessories, contact your authorized SMART
reseller.

SMART Board Audio (SBA) USB Speakers

Your interactive whiteboard system requires an audio system to deliver presentations with sound. The SBA system consists of a pair of 15-watt, stereo-amplified speakers with a two-port USB hub and a volume control knob.

GoWire SMART Notebook Software Auto-launch Cable (USB-GW)

Your GoWire cable contains SMART Notebook software and launches it automatically on a guest computer, providing full access to all interactive whiteboard software tools without installing SMART Notebook software.

Active USB Extension Cables (USB-XT)

You can connect up to four 16' (5 m) active USB extension cables to extend your interactive whiteboard’s USB connection to a maximum of 64' (20 m).

Wireless Bluetooth Connection (WC6)

This accessory eliminates the need for a USB cable between the computer and your interactive whiteboard. The included 7V DC switching power supply provides power to the module and to your interactive whiteboard.

Cat 5 to USB Cable Extender (CAT5-XT)

Use the SMART Cat 5 to USB cable extender to extend your interactive whiteboard’s USB connection up to 120' (36.6 m) using RJ45 Cat 5 cable (not included). The extender includes two 6' (1.8 m) USB cables to connect your computer and your interactive whiteboard to the extender units.

Serial Conversion Module (RS-232)

Use the RS-232 module to convert your interactive whiteboard’s USB connection to a serial connection.
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Chapter 2

Installing Your SMART Board 600i3 Interactive Whiteboard System

Consult the SMART Board 600i3 interactive whiteboard system installation documents that came with your product for instructions on how to install your product and how to use the mounting template and the ECP.
IMPORTANT
Use the instructions that are in the UF55/UF55w projector boxes to install your system. Do not use the instructions in your SMART Board interactive whiteboard product box.
This chapter includes additional information, optional installation procedures and tips to consider before you install a SMART Board 600i3 interactive whiteboard system. Topics covered include:
Environmental Requirements (page 8)
Temperature Range (page 8)
Humidity (page 8)
Water and Fluid Resistance (page 9)
Dust and Scratching (page 9)
Electrostatic Discharge (ESD) (page 9)
Cables (page 9)
Conducted and Radiated Emissions (page 9)
Before Installing Your SMART Board 600i3 Interactive Whiteboard System (page 10)
Recommended Mounting Heights (page 10)
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After Installing Your SMART Board 600i3 Interactive Whiteboard System
Focusing the Image (page 12)
Performing an Image Alignment (page 13)
Securing the Pen Tray and the Interactive Whiteboard (page 17)
WHITEBOARD SYSTEM
(page 11)
Adjusting Keystone Alignment (page 11)

Environmental Requirements

Before installing your SMART Board 600i3 interactive whiteboard system, review the following environmental requirements.

Temperature Range

SMART Board 600i3 interactive whiteboard systems can operate in a temperature range of:
41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1829 m)
41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1829 m to 2987 m).
The product can withstand storage temperatures from -40°F to 122°F (-40°C to 50°C).
CAUTION
Never operate this unit immediately after moving it from a cold location to a
warm location. When the unit is exposed to such a change in temperature, moisture could condense on the lens and crucial internal parts. Allow the system to stabilize to room temperature before operation to prevent possible damage to the unit.
In a location over 6000' (1829 m) altitude, the air is thin and cooling efficiency
is reduced, so use the projector with the fan mode set to High.
Do not place in hot locations, such as near heating equipment. Doing so could
cause a malfunction and shorten the life of the projector.

Humidity

SMART Board 600i3 interactive whiteboard systems can operate between 30% and 70% humidity, non-condensing. Humidity above 80% might cause slight wrinkling in the sheet of the SMART Board 600 series interactive whiteboard. The wrinkles disappear once the humidity lowers.
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WHITEBOARD SYSTEM

Water and Fluid Resistance

SMART Board 600i3 interactive whiteboard systems are for indoor use only and don’t meet any salt-spray or water ingress requirements. Don’t pour or spray any liquids directly onto the interactive whiteboard, the UF55/UF55w projector or any of its sub­components. Refer to the chapter on maintenance (page 40) for detailed instructions on cleaning your system’s components.

Dust and Scratching

SMART Board 600i3 interactive whiteboard systems are for use in office and classroom environments and aren’t for industrial use, where heavy dust and pollutants could cause malfunctions or impaired operation. The design is for pollution degree 1 (P1) as per EN61558-1, which is defined as “No pollution or only dry non-conductive pollution.”

Electrostatic Discharge (ESD)

SMART Board 600i3 interactive whiteboard systems meet the requirements of EN61000-4-2 severity level 4 for direct and indirect ESD. No malfunction or damage up to 8kV (both polarities) with a 330 ohm, 150 pF probe (air discharge). Unmated connectors meet 4kV (both polarities) for direct (contact) discharge.

Cables

All SMART Board 600i3 interactive whiteboard system cables should be shielded, to prevent potential accidents and degraded video and audio quality.

Conducted and Radiated Emissions

The narrowband-radiated electric field from SMART Board 600i3 interactive whiteboard systems meets the limits for Class A performance as defined in EN55022/ CISPR 22.
IMPORTANT
Using the UF55/UF55w projector system near a TV or radio could cause interference to the images or sound. If this happens, move the TV or radio away from the projector.
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WHITEBOARD SYSTEM

Before Installing Your SMART Board 600i3 Interactive Whiteboard System

Choose a location for your SMART Board 600i3 interactive whiteboard system that is far from bright light sources, such as windows or overhead lighting. Bright light sources can cause distracting shadows on the interactive whiteboard and can reduce the contrast of the projected image.
Locate a wall with a flat, regular surface and minimum clearance to accommodate your interactive whiteboard system. Make sure that the UF55/UF55w projector and the SMART Board interactive whiteboard are installed on the same flat surface. For best presentation alignment, SMART recommends that you mount your interactive whiteboard system in a location that is central to your audience’s viewing direction. For mobile installation or adjustable installation options, contact your authorized
SMART reseller. If the mounting surface is slightly irregular or if you’re unable to
mount the interactive whiteboard system on a stud, consult Mounting SMART Board Interactive Whiteboard Systems and UF55 Projectors on a Back Board, (document
135075).

Recommended Mounting Heights

SMART includes a mounting template with each of its SMART Board 600i3 interactive whiteboard systems. If you lose this template, contact your authorized SMART
reseller. Using this template ensures that you:
Mount the UF55/UF55w projector at a safe height for head space clearance, while maintaining enough space for airflow and installation access above the unit
Position the projector at the correct height above the 600 series interactive whiteboard to make sure that the projected image aligns with the touch screen
Dimensions on the template recommend a distance from the floor that is suitable for adults of average height. Although you should consider the general height of your user community when you choose a position for the interactive whiteboard, consult your local regulations before mounting the unit.
WARNING
When mounting the projector on a framed wall, you must attach both the mounting bracket and safety tether to a stud to safely support the projector’s weight. If you use only drywall anchors, the drywall can fail, resulting in product damage and possible personal injury.
If you remove the bolt supporting the limit strap, the projector boom will be free to swing. Make sure that the bolt is tightened, and never remove it from the unit without supporting the projector boom first.
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After Installing Your SMART Board 600i3 Interactive Whiteboard System

Adjusting Keystone Alignment

Keystone errors occur when the projected image isn’t perpendicular to the screen.
From the projector, the image path is
shorter along the top.
The image appears shorter across the top when the image path’s distance from the projector to the top of the screen is shorter than the distance to the bottom of the screen. The image appears shorter across the bottom when the image path’s distance from the projector to the bottom of the screen is shorter than the distance to the top of the screen. Vertical keystone errors can occur when you mount the UF55/UF55w projector and the SMART Board 600 series interactive whiteboard on an uneven surface or a wall that has obstructions.
Horizontal keystone errors can occur when you swivel the UF55/UF55w projector too far from the SMART Board 600 series interactive whiteboard’s vertical center, when you mount the projector and the interactive whiteboard on an uneven surface, or when the interactive whiteboard is slightly closer to the projector on one side than the other.
From the projector, the image path is
shorter along the bottom.
From the projector, the image path
is shorter along the right side.
From the projector, the image path
is shorter along the left side.
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The image appears shorter across the right side when the distance from the projector to the right of the screen is shorter than the distance to the left of the screen. The image appears shorter across the left side when the distance from the projector to the left of the screen is shorter than the distance to the right of the screen.
Adjust the interactive whiteboard side to side to center the image (from the projector), as illustrated in the installation document. This eliminates many keystone errors. If your installation environment prevents you from moving the interactive whiteboard, you can adjust the projector boom for optimal image alignment.
NOTES
If you move the interactive whiteboard system to a new location, you must
re-adjust it.
If your projector requires service, you must adjust the replacement projector.
WARNING
Two people are required to mount the projector and the interactive whiteboard on a wall because the items might be too heavy for one person to maneuver onto the wall-mounting brackets.
To focus and
adjust the image

Focusing the Image

NOTE
Ensure that you remove the plastic lens cover from the projector.
To focus the projected image, use the Focus Ring, located on the bottom of the UF55/ UF55w projector (when the projector is facing downward).
Rotate the Focus Ring right or left until the image is clear.
Focus
Ring
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Performing an Image Alignment

Use this procedure to obtain a rectangular image that is slightly smaller than the interactive whiteboard’s screen.
NOTES
Project a computer image (set to the proper resolution) while performing the
following steps. If you don’t have a computer, use the projector’s default blue background so that you can see the full projected image clearly.
SMART doesn’t recommend adjusting the digital keystoning within the
projector. Instead, use the mechanical adjustment described below.
To perform an initial
image alignment
1. Align the top of the projected image so that it’s parallel with the top edge of the interactive whiteboard’s surface.
2. Loosen the large wingnut on the top of the ball joint to allow movement of the projector as needed.
IMPORTANT
Do not loosen the wingnut too much or the projector will not hold the
adjustments.
3. Tilt the projector left or right, up or down, or from side to side, until the top edge of the projector image is parallel with the top edge of the interactive whiteboard.
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To adjus t t h e
projector alignment
1. If the bottom edge of the projected image is smaller than the top edge of the projected image, and the sides of the projected image slope inward toward the bottom of the projected image, tilt the projector down or raise the projector’s mounting boom to lower the image. Turn the center hex screw at the base of the boom counter-clockwise using a 6 mm hex key (not supplied) to raise the boom.
Center Hex Screw
2. If the bottom edge of the projected image is larger than the top edge of the projected image, and the sides of the projected image slope outwards toward the bottom of the projected image, tilt the projector up or lower the projector’s mounting boom to raise the image. Turn the center hex screw at the base of the boom clockwise using a 6 mm hex key (not supplied) to lower the boom and tilt the projector forward and back.
NOTE
The entire projected image may increase slightly in size during this process, more so at the bottom of the projected image than at the top.
Projector Boom
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3. Adjust the projected image’s horizontal alignment by turning the projector left or right, until the top and bottom edges of the projected image are horizontal and parallel.
NOTE
Don’t pay attention to the position of the left and right edges in relation to the interactive whiteboard during this step.
4. Move your SMART Board interactive whiteboard left or right on its mounting bracket to center the image on the interactive whiteboard.
5. If you haven’t already done so, loosen the large wingnut on the top of the ball joint to allow the projector to move backward and forward in the slot.
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6. Move the projector forward or backward on the boom to make the image larger or smaller.
NOTE
During this step, you may need to tilt or turn the projector slightly to keep the image square.
7. Focus the projector using the focus lever (located on the top of the projector).
NOTE
You may need to repeat all steps in smaller increments in order to fine-tune the image.
8. Tighten the large wingnut on the top of the ball joint.
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WHITEBOARD SYSTEM

Securing the Pen Tray and the Interactive Whiteboard

Because the pen tray that comes with your SMART Board interactive whiteboard is detachable, you may want to safeguard it—and the interactive whiteboard at the same time—by anchoring it with a security cable.
IMPORTANT
Securing the pen tray can provide theft deterrence for the interactive
whiteboard.
The screws that secure the interactive whiteboard to the wall are located
directly behind the pen tray. You must remove the pen tray before you can remove the interactive whiteboard. When you secure the pen tray, you also secure the interactive whiteboard.
Underneath the pen tray, there is a Kensington® security slot that accommodates a security cable, such as a Kensington lock.
To lock the pen tray to the
interactive whiteboard
Security Slot
1. Loop the security cable behind the pen tray brackets before you screw them to the wall, and then thread the lock end of the cable through the loop end of the cable.
2. Verify that the cable is tight enough to prevent you from removing the pen tray while the lock is in place.
3. Install the pen tray.
4. Insert the prong end of the security cable into the security slot, and then complete the pen tray installation.
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WHITEBOARD SYSTEM
Because you can remove the pen tray without tools, you may want to securely attach it to its brackets.
To secure the pen tray to
the pen tray brackets
Insert two No. 8/M4 screws (not included) into the holes shown in the illustration below.
NOTE
Older pen trays don’t have this feature.
Screw Location
Page 31
Chapter 3

Connecting Your SMART Board 600i3 Interactive Whiteboard System

This chapter includes software installation instructions, precautions to follow and methods to use when connecting a new device to your interactive whiteboard system.
Topics covered include:
Installing SMART Notebook Software (page 20)
Connecting the Cables to the UF55/UF55w Projector (page 21)
Routing the Cables (page 21)
Connecting Your Guest Computer to the ECP’s Inputs (page 25)
Connecting Peripheral Visual or Audio-Visual Devices (page 26)
NOTES
To connect your 600 series interactive whiteboard, see the SMART Board
600 Series Interactive Whiteboard Installation and User’s Guide
(document 1414
To connect accessories to your SMART Board interactive whiteboard, refer to
the documents included with the accessories and consult the SMART Support
website for additional instructions.
When connecting both a guest computer and a host computer to your
interactive whiteboard system, make sure the computer in use for the presentation is connected to your SMART Board interactive whiteboard’s USB cable connector.
).
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WHITEBOARD SYSTEM

Installing SMART Notebook Software

When you connect a computer with SMART Notebook software to your system, you can display and interact with Ink Aware programs on your SMART Board interactive whiteboard. You can connect the video output of a hardware device, such as a VCR or DVD player, to the interactive whiteboard system’s ECP to display this video signal on your system.
Refer to your installation document to perform initial connection setup on your SMART Board 600i3 interactive whiteboard system.
Your interactive whiteboard system includes a software CD (for a Mac OS or Windows® operating system) shipped in the box with the 600 series interactive whiteboard. You must install the software before you can use your interactive whiteboard system features. Check the SMART Support website of software. If your software CD includes an older version of the software, you will need to download a newer version.
for the latest version
If SMART Board software or SMART Notebook software is already installed on your computer, you can take this opportunity to upgrade your software to ensure compatibility. SMART Notebook software upgrades and online Help are available at
www.smarttech.com/support/software/index.asp
hardware requirements for each software version.
. This page also lists the minimum
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Connecting the Cables to the UF55/UF55w Projector

Refer to the following diagrams as you connect the cables to the projector.

Routing the Cables

When connecting cables from the UF55 projector to models 560, 580, 660 and 680 interactive whiteboards, make sure all cables pass along the top of the SMART Board mounting bracket and down the left or right side of the interactive whiteboard.
When connecting cables from the UF55w projector to the model 685 interactive whiteboard, make sure all cables pass between the two SMART Board mounting brackets. The mounting brackets should be at least four inches apart to provide full support for the interactive whiteboard’s weight.
Cabling for the SMART Board 560, 580, 660 and 680 interactive whiteboards
Route cable between the two mounting brackets for the SMART Board 685 interactive whiteboard
NOTE
Don’t connect the power cable to a power outlet until you’ve connected all the cables to the projector.
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WHITEBOARD SYSTEM
To connect the power,
ECP and network cables
to the projector
1. Remove the projector’s cable cover.
2. Pass the cable through the boom, and then connect it to the power supply receptacle. Make sure that the power cable is in the farthest position to the right in the cable slot.
Cable Slot
Power Supply Receptacle
3. Pass the ECP cable through the boom. The upper portion of the ECP cable is too thick to fit inside the cable slot. Put all the cables on the thinner portion of the ECP in the cable slot instead.
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4. Connect the ECP cables to the projector by connecting each section separately.
Connect the S-Video and two Audio cables from your ECP to the receptacles
in section A.
Connect the Video and two Audio cables from the ECP to the receptacles in
section B.
Connect the Audio 2 and Computer 2 VGA cables to the receptacles in
section C.
Connect the ECP DB-9 Control cable from the ECP in section D.
A
Audio In Audio In
A
B
VideoS-video
Computer (VGA) 2
Audio 1 Audio Out Service Control
Audio 2
C D
Computer (VGA) 1
B
VGA Out
C D
5. Connect the VESA RGB (VGA) connector and the DB-25 connector from the harness cable to the ECP.
DB-25
Connector
VGA Connector
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6. Pass the Audio, VGA and network cables (not supplied) through the boom, and then connect them to your projector.
Connect the Audio 1 and Computer 1 VGA from your external computer
(section E).
Connect the RJ-45 network cable from your external LAN receptacle
(section F).
NOTE
These cables are for optional equipment.
Audio In Audio In
VideoS-video
Computer (VGA) 2
VGA
E
Audio 1 Audio Out Service Control
Audio 2
Computer (VGA) 1
E F
3.5 mm
7. Replace the projector’s cable cover.
8. Connect the projector’s power cable to an outlet.
VGA Out
F
RJ-45
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WHITEBOARD SYSTEM

Connecting Your Guest Computer to the ECP’s Inputs

IMPORTANT
Use the VGA connector on the ECP to connect your guest computer’s video
output. If you do not have guest computers, you can use the VGA connector on the ECP to connect your host computer’s video output.
Most laptops require configuration to output VGA signals.
To connect your guest
computer’s video or audio
output to your ECP
1. Turn off your SMART Board interactive whiteboard system.
2. Make sure that you have a shielded VGA cable (not included) and an audio cable with 3.5 mm plugs (optional, not included) that are long enough to connect your guest computer to your ECP.
3. Connect the VGA cable to the VGA input on the bottom of your ECP.
4. Connect the other end of your VGA cable to your computer’s video output.
5. If you’re connecting audio, connect your audio cable to the audio input.
6. Connect the other end of the audio cable to your computer’s audio output.
IMPORTANT
Your interactive whiteboard system does not include speakers. To play audio, connect an audio system to the projector’s audio output. Consult your authorized SMART reseller to determine your audio output options.
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Connecting Peripheral Visual or Audio-Visual Devices

To connect a DVD player, VCR, document camera, digital camera or other peripheral visual or audio-visual device to the SMART Board interactive whiteboard system, you must connect the device’s video and audio outputs to the ECP. You can have up to three peripheral devices and a host computer connected at one time.
IMPORTANT
If you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA composite video jack, or if your device has an audio connection that does not use RCA jacks, you may need to purchase third-party adapters.
To connect S-video,
composite and other
audio-visual inputs
1. Turn off your SMART Board interactive whiteboard system.
2. Connect the device’s video cables to the ECP using the appropriate inputs.
Input 2 is the VGA connector
Input 3 is the S-video 4-pin mini-DIN connector
Input 4 is the composite video input.
3. For each peripheral device, connect the device’s audio cables to the associated red and white RCA jacks next to the appropriate video input.
Page 39
Chapter 4

Using Your SMART Board 600i3 Interactive Whiteboard System

This chapter describes the basic operation of your interactive whiteboard system, how to retrieve system information and how to access the projector’s image adjustment options.
Topics covered include:
Turning the System On and Off and Selecting an Input (page 28)
Using Your Interactive Whiteboard (page 28)
Using Your UF55/UF55w Projector (page 29)
Using Your Remote Control (page 29)
Menu Options (page 29)
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WHITEBOARD SYSTEM

Turning the System On and Off and Selecting an Input

Your ECP has a Power button and four Input Selection buttons. You can connect up to three peripheral devices and one host computer at the same time. You can add your own labels to the ECP buttons. The ECP’s Power button includes a cool down function that extends the lamp’s life span.
To turn on the interactive
whiteboard system and
select an input
1. Press the ECP’s Power button to turn on the system.
NOTE
Depending on the video source, it may take several seconds for the video image to display.
2. Press an Input Selection button to select a video source.
3. Press the ECP’s Power button twice.
TIP
Consider leaving the system on between uses. Repeatedly turning the lamp on and off can reduce its life.

Using Your Interactive Whiteboard

Refer to your SMART Board 600 series Interactive Whiteboard Installation and User’s Guide (document 1414
When you connect your interactive whiteboard system to a computer with SMART Notebook or SMART Board software, you can access the software’s full capabilities. The computer interprets your touch on the interactive screen and moves the pointer to the corresponding point on the computer’s screen. You can also use the pen tray tools to add or remove digital ink on the interactive whiteboard screen.
) on using information about your interactive whiteboard.
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WHITEBOARD SYSTEM

Using Your UF55/UF55w Projector

The UF55/UF55w projector includes two LED indicators. You can view the Power and Temperature status indicators on the projector’s underside to determine the projector status and to troubleshoot unexpected behavior.

Using Your Remote Control

The UF55/UF55w projector system remote control enables you to open on-screen projector menus and change the projector settings. You can also use the remote control’s ON/IDLE button or the ECP power button to turn the projector system on
or off.
NOTE
Ensure that you remove the remote control battery’s plastic casing before use.
You can access the adjustment options through the remote control’s Menu button.
To adjust settings using
the remote control
1. Press the left or right button to access a menu option.
2. Press the up or down button to select the relevant menu option.
3. Press the left or right button to move between menu option settings.
4. Press enter when you’re satisfied with the settings.

Menu Options

NOTE
The menu heading at the top of all settings is SMART UF55 Settings.
Menu Heading
Image Adjustment
Settings Description
Display Mode
Brightness Adjusts projector brightness from 0 to 100.
Contrast Adjusts projector contrast from 0 to 100.
Frequency Adjusts the frequency of the projected image from -5
Adjusts the display output to User, sRGB, Dark Classroom and Bright Classroom.
to 5. Default is set to 0. Applies to the VGA inputs only.
Tracking Synchronizes your display timing with your
computer’s graphic card from 0 to 31. Applies to the VGA inputs only.
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Menu Heading
Settings Description
H-position Adjusts the horizontal position of the projected image
from 0 to 100.
NOTE: Do not adjust this option unless advised to do so by a certified SMART Technical Support Specialist. You can apply these settings only after all other changes to the boom are made. Applies to the VGA inputs only.
V-position Adjusts the vertical position of the projected image
from -5 to 5.
NOTE: Do not adjust this option unless advised to do so by a certified SMART Technical Support Specialist. You can apply these settings only after all other changes to the boom are made. Applies to the VGA inputs only.
Saturation Adjusts the image from black and white to saturated
color from 0 to 100. Applies to the S-video and composite inputs only.
Audio Control
Sharpness Adjusts projector contrast, from 0 to 31. Applies to the
S-video and composite inputs only.
Tint Adjusts the image color balance of red and green
from 0 to 100. Applies to the S-video and composite inputs only.
White
Adjusts the image color brightness from 0 to 10.
Peaking
Degamma Adjusts the color performance of the display from
0 to 3.
Color Adjusts your individual color settings.
Volume Increases and decreases volume from -20 to 20.
Mute,
Turns these features On or Off. Disable Volume Control and Closed Captioning
Closed Captioning
Adjusts the closed captioning language to CC1
language or CC2 language. Language
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Menu Heading
Default Settings
Settings Description
Auto Signal Detect
Select On to scan until the first input signal is found,
or select Off to keep signal detection in one input
connector.
Lamp Reminder
Select On or Off to show or hide the warning
message when the change lamp message appears.
Lamp Mode Adjusts brightness to Standard or Economy.
Auto Power
Sets the countdown timer from 0 to 180 minutes. Off (minutes)
Zoom Adjusts the zoom in or out from 0 to 30. The settings
will change the image settings when they’re done
mechanically with the boom.
Projector ID Sets the projector ID number from 0 to 99.
Keystone Adjusts the vertical keystone on the projector unit
from -40 to 40.
NOTE: Don’t adjust this option unless advised to do
so by a certified SMART Technical Support
Specialist.
Default Settings, cont’d.
Network Settings
Aspect Ratio
Start up Screen
Adjusts the image output to Fill Screen, Match Input
or 16:9.
Selects the type of start up screen to SMART/User,
Capture User Start up Screen or Preview Start up
Screen.
Set to Default
Resets all of your projector settings to their factory
defaults.
NOTE: Don’t adjust this option unless you want to
reset all of the applied settings, or unless you are
advised to do so by a certified SMART Technical
Support Specialist.
Status Displays the network connection status as
Connected or Disconnected.
DHCP Turns the network DHCP On or Off.
Password Reminder
Allows you to send an e-mail password to yourself,
using web management.
IP Address Displays your IP address in x.x.x.x format.
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WHITEBOARD SYSTEM
Menu Heading
Multiple Languages
Settings Description
Subnet
Displays the subnet mask number in x.x.x.x format. Mask
Gateway Displays the default gateway of the network to the
projector in x.x.x.x format.
DNS Displays the DNS number in x.x.x.x format.
MAC Address
Group
Displays the MAC address in xx-xx-xx-xx-xx-xx
format.
Displays the group name. Name
Projector
Displays the projector name. Name
Location Displays the location.
Contact Displays your contact information.
Language Projector menu support is available in English
(default), French, German, Italian, Spanish, Brazilian
Portuguese, Iberian Portuguese, Russian, Swedish,
Polish, Norwegian, Finnish, Czech, Greek, Danish,
Dutch, Japanese, simplified Chinese, traditional
Chinese and Korean.
Projector Information
Lamp Hours
Displays the duration of your projector lamp’s use in
xxxx format, from when it was reset last.
Input Displays the input connector type.
Resolution Displays the current display resolution.
Firmware Version
MPU
Displays the projector firmware version in x.x.x.x
format.
Displays the projector MPU version. Version
Network
Displays the projector network version. Version
Model
Displays the projector model number. Number
Serial
Displays the projector serial number. Number
To access further information on Web Management, Home Page and the Control Panel, see the UF55/UF55w Projector User’s Guide (document 133564)
.
Page 45
Chapter 5

Troubleshooting Your SMART Board 600i3 Interactive Whiteboard System

This chapter provides basic troubleshooting information for your SMART Board 600i3 interactive whiteboard system. For more complex issues or issues not mentioned in this section, please contact your authorized SMART reseller
Technical Support website.
Topics covered include:
System Warning Lights (page 34)
ECP Ready Light and System Status (page 34)
or consult the SMART
Projector Ready Lights and Projector Status (page 34)
Errors (page 35)
Temperature Exceeded (page 35)
Fan Failure (page 35)
Color Wheel Failure (page 36)
Lamp Failure (page 36)
Ready Light Isn’t Lit (page 36)
Interactive Whiteboard Indicators and Controls (page 37)
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WHITEBOARD SYSTEM

System Warning Lights

ECP Ready Light and System Status

The ECP ready light is located on the ECP’s main power button. This button also functions as your status warning light.
Ready Light Status
Off The projector system isn’t receiving power. Check your
power cord, RS-232 connector at the projector (located below the power cable) and power supply. If nothing changes after checking your power cord, RS-232 connector and power supply, call your authorized SMART
reseller.
Solid amber The projector is receiving power but it is turned off.
Flashing green The projector is receiving power and is starting up.
Solid green The projector is ON and the ECP is receiving power and
communicating with the projector.
Flashing amber The interactive whiteboard system is about to enter Idle
mode.

Projector Ready Lights and Projector Status

The UF55/UF55w projector’s two indicator LED lights (Power and Temperature) are located on the boom-mounted projector. Specific light sequences convey information about the state of your projector, including warning messages and issues. The following table describes projector warning messages and issues.
IMPORTANT
After you resolve your projector’s issue, you must unplug and then re-plug in your projector power cable, clear the indicator light sequence and reset your projector’s status.
Message
Idle mode Solid Amber Off
Power LED (Green/Amber)
Temperature LED (Red)
Powering Flashing Green Off
On (Lamp On) Solid Green Off
Cooling Flashing Amber Off
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WHITEBOARD SYSTEM
Message
Error (Temperature Exceeded)
Error (Fan Failure) Off Solid Red
Error (Color Wheel Failure)
Error (Lamp Failure) Solid Amber Flashing Red
Power LED (Green/Amber)
Off Flashing Red
Off Solid Red
Temperature LED (Red)

Errors

Temperature Exceeded

If the Temperature Exceeded indicator message appears, and your projector turns off during use, one of the following issues is occurring:
Your projector has overheated internally. The projector can overheat due to blocked air vents or an internal temperature over 131°F (55°C).
To resolve
the temperature
exceeded error
To resolve your fan failure error
The temperature outside your projector is too high.
1. Wait 15 minutes for the projector to cool down before attempting to restart.
2. Make sure that nothing is blocking the air intake and exhaust.
3. Disconnect the power cord from the power outlet.
4. Reconnect the power cord.
5. If the previous steps don’t resolve the issue and your projector still doesn’t turn on, unplug the power cord, and then contact your authorized SMART reseller.

Fan Failure

If the Fan Failure indicator message appears and your projector turns off during use, one of the following issues is occurring:
One of the fans has failed.
Your projector is overheating internally.
Disconnect the power cord, and then contact your authorized SMART reseller.
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WHITEBOARD SYSTEM

Color Wheel Failure

If the Color Wheel Failure error message appears, and your projector turns off during use, your projector has an internal problem.
To resolve the color
wheel failure error
To resolve your indicator
lamp failure error
1. Disconnect the power cord from the power outlet.
2. Reconnect the power cord.
3. If the previous steps don’t resolve the issue, disconnect the power cord, and then contact your authorized SMART reseller.

Lamp Failure

If the Lamp Failure indicator message appears and the lamp turns off during use or won’t turn on, one of the following issues is occurring:
The lamp over-heated (the lamp can overheat due to blocked air vents).
The lamp temperature is too high.
You need a new lamp because the lamp has reached the end of its life.
The projector has an internal problem.
1. Disconnect the power cord from the power outlet.
2. Reconnect the power cord.
3. If the previous steps don’t resolve the issue, the lamp might be at the end of its life. See page 43 or go to the SMART Technical Support website on how to replace the lamp.
4. If the projector still doesn’t turn on, unplug the power cord, and then contact your authorized SMART reseller.
for information

Ready Light Isn’t Lit

If your Ready light isn’t lit, one of the following issues is occurring:
There was a power outage or a power surge.
A circuit breaker or a safety switch was tripped.
The projector isn’t connected to the power source.
The projector has an internal problem.
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WHITEBOARD SYSTEM
To resolve your unlit
ready light issue
1. Check the power source, and then make sure all cables are connected.
2. Confirm your projector is connected to an active power outlet.
3. Make sure that the pins on the connectors aren’t broken or bent.
4. Make sure that the Hide Display feature on the remote is disabled.
5. If the previous steps don’t resolve the issue, disconnect the power cord and then contact your authorized SMART reseller.

Interactive Whiteboard Indicators and Controls

The SMART Board 600 series interactive whiteboard includes the following indicators and controls:
The ready light LED
The pen tray LEDs and buttons
The controller module’s reset button
The ready light LED is in the lower-right part of the interactive whiteboard’s frame. The ready light indicates the operational state of the controller module. If the interactive whiteboard starts responding unusually or if the LED displays colors other than green when it is on, try resetting the power and unplugging the USB connection to your computer. See the SMART Board 600 Series Interactive Whiteboard Installation and
User’s Guide (document 1414 Fast Track Troubleshooting flowchart (document 117615
Support website.
) to solve common issues. If the issues persist, see the
) on the SMART Technical
Page 50
38 | CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Page 51
Chapter 6

Maintaining Your SMART Board 600i3 Interactive Whiteboard System

This chapter includes methods for preventing damage to and properly cleaning your SMART Board 600i3 interactive whiteboard system. Follow the additional instructions and recommendations in your SMART Board 600 Series Interactive Whiteboard Installation and User’s Guide (document 1414 whiteboard system.
Topics covered include:
Preventing Damage to Your Interactive Whiteboard (page 39)
Cleaning Your Interactive Whiteboard (page 40)
Cleaning the Pen Tray (page 41)
Cleaning the UF55/UF55w Projector (page 41)
) to properly maintain your interactive
Locating Your Projector Serial Number (page 42)

Preventing Damage to Your Interactive Whiteboard

Although the SMART Board 600 series interactive whiteboard’s surface is very durable, take these precautions to prevent damage to the interactive screen and to other components.
Don’t use sharp or pointed objects, such as ballpoint pens or pointers, as writing tools.
Never use abrasive erasers or harsh chemicals when cleaning.
Never leave adhesive tape on the writing surface for extended periods. Lifting the tape may remove the coating that provides the interactive whiteboard’s dry-erase capability.
Avoid setting up and using your interactive whiteboard in an area with excessive levels of dust, humidity or smoke.
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40 | CHAPTER 6 – MAINTAINING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM

Cleaning Your Interactive Whiteboard

For cleaning instructions, refer to your SMART Board 600 Series Interactive Whiteboard Installation and User’s Guide (document 1414 SMART Board interactive whiteboard will provide years of trouble-free service. Follow these tips to keep the screen surface clean:
NOTE
Before you clean your interactive whiteboard, shut down the computer or disconnect the USB cable connecting your interactive whiteboard to the computer. Otherwise, you may inadvertently activate applications or scramble an attached computer’s desktop icons when you clean the screen.
Don’t use low-odor dry-erase markers such as EXPO2®, because they can be very difficult to remove. Use standard dry-erase (high-odor) markers that include a warning to use them only in well-ventilated areas.
Erase dry-erase ink as soon as possible after use. The longer dry-erase ink is on the surface, the more difficult it is to remove.
). With proper care, your
Remove excess dry-erase dust with a damp lint-free cloth before using a cleaner.
If erasing doesn’t completely remove dry-erase ink, clean the writing surface with a household glass cleaner (such as Windex®) daily, weekly or as required.
Use a dry-erase marker cleaner if ink remains after erasing.
Don’t allow glass cleaner to flow into the crack between the lower frame and the writing surface, or into the pen tray recesses.
Use isopropyl alcohol for stubborn stains and ghosting.
To remove marks made with a permanent marker, use a cleaner such as the Sanford® EXPO Dry Erase Board Doctor. Write directly over the permanent ink stain with the product, allow the solution to dry completely and then wipe clean.
You can also use a high-odor dry-erase marker to remove marks from a permanent marker because dry-erase ink contains solvents that can remove permanent ink. Cover the permanent ink with the dry-erase ink and wipe with a lint-free cloth while the ink is still wet. If any trace of the ink remains, spray a lint-free cloth with a glass or whiteboard cleaner and wipe the area clean.
TIP
When removing permanent marker ink, don’t use low-odor or non-scented dry­erase markers. They don’t contain the appropriate solvents.
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41 | CHAPTER 6 – MAINTAINING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM

Cleaning the Pen Tray

If the infrared sensors in the bottom of the pen tray’s recesses are obstructed, the sensors don’t reliably detect when a pen or the eraser is removed or replaced. If the LED indicators don’t turn on, the infrared sensors are obstructed which will prevent the lifted tool on the interactive whiteboard from working.
Infrared Sensors
To clean a sensor, moisten a cotton swab with a household glass cleaner, such as Windex, and carefully clean the infrared transmitter and receiver.
NOTE
There are no user serviceable parts inside the pen tray. Only qualified personnel should disassemble the pen tray. If dust or a small object prevents you from pressing a button, or causes a button to stick, remove the object carefully.

Cleaning the UF55/UF55w Projector

WARNING
Cleaning a boom-mounted projector may result in a fall and injury.
CAUTION
Before you clean the UF55/UF55w projector, press the power button twice on
the ECP or remote to put the system into Idle mode, and then allow the bulb to cool for 30 minutes.
Do not allow liquids or commercial solvents of any kind to flow into the
projector base or head. Do not use spray cleaners or solvents near any part of the projector, as it may damage or stain the unit.
IMPORTANT
Wipe the exterior of the projector using a lint-free cloth.
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42 | CHAPTER 6 – MAINTAINING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM

Cleaning the Projector

Follow these guidelines to clean the projector:
Avoid touching the lens. If lens cleaning is necessary:
Use liquids or commercial solvents (such as glass cleaners) to clean the lens,
but don’t spray them directly on the system.
Use protective gloves and dip a lint-free cloth (such as Purestat® PW2004) in
an anti-static solvent (such as Hyperclean® EE-6310).
Make sure you gently wipe the lens from the center to the outer area.
Avoid spraying cleaner on the projector system. Spraying on the projector’s components and lamp may result in damage and poor image quality.

Locating Your Projector Serial Number

The serial number on the UF55/UF55w projector is located on the top mounting plate (the side away from the projector’s lens). To access the serial number through your projector’s on-screen menu, see page 31 of the UF55/UF55w Projector User’s Guide.
www2.smarttech.com/kbdoc/133564
Serial Number Location
Page 55
Appendix A

Replacing Your UF55/ UF55w Projector Lamp

This appendix has detailed instructions on how to replace your projector lamp.
Topics covered include:
Replacing the Projector Lamp (page 43)
Removing the Projector from the Boom (page 45)
Replacing the Projector Lamp Module (page 47)
Replacing the Projector (page 49)
Resetting the Lamp Timer (page 50)

Replacing the Projector Lamp

If a lamp fails, or if a replacement message appears on the UF55/UF55w projector’s screen, a qualified person can replace the projector lamp. Don’t access the service panel if you don’t have a replacement lamp and instructions.
WARNING
Do not attempt to service the projector other than performing routine lamp
replacement. Other than the lamp module, there are no user-serviceable parts inside the unit.
Refer to the safety warnings and precautions published in the UF55/UF55w
projector manual.
This projector detects its own remaining lamp life. Replace the lamp when the
lamp life warning message appears. If you continue to use the projector after the replacement message appears, the lamp might shatter or burst, scattering glass throughout the projector head.
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44 | APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
If the lamp has shattered or burst:
Call your authorized SMART reseller
for instructions. Don’t attempt to
replace the lamp.
Don’t touch the glass fragments because they might cause injury.
Leave and then ventilate the area where the lamp shattered or burst.
Wash your hands thoroughly if you’ve come into contact with lamp debris.
Thoroughly clean the area around the projector, and discard any edible
items placed in that area because they might be contaminated.
You must remove the projector from the projector’s arm before servicing
the lamp.
Replacing the lamp in a boom-mounted projector might result in a fall
or injury.
Uncovering the lamp while the projector is mounted on a projector’s arm
might lead to product damage or personal injury from falling pieces of glass if the lamp is broken.
When replacing the projector lamp:
Turn the projector off and wait 30 minutes for the lamp to cool completely
before removing the projector from the boom.
Do not remove any screws other than those specified in the lamp
replacement instructions.
Wear protective eyewear while changing the lamp. Failure to do so can
cause injury or loss of eyesight if the lamp shatters or bursts.
Use only replacement lamps approved by SMART Technologies. Contact
your authorized SMART reseller
for replacement parts.
Never replace the lamp assembly with a previously-used lamp assembly.
To prevent premature lamp failure or exposure to mercury, always handle
the fragile lamp assembly with care. Use gloves when touching the lamp. Do not touch the lamp with your fingers.
Recycle or dispose of the lamp as hazardous waste, in accordance with
local regulations.
When returning the projector to the boom, replace all of the screws you
removed when you removed the projector. Failure to do so can result in the projector falling from the boom resulting in injury or equipment damage.
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45 | APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP

Removing the Projector from the Boom

Before you can replace the projector lamp, you must remove the projector from the boom.
NOTE
Ensure that you remove the projector’s plastic lens cover.
WARNING
Two people are required to remove and replace the projector.
To remove the projector
from the boom
1. Turn off the projector by pressing the remote control’s power button.
2. Wait for the projector to cool by allowing the fan to completely shut down, and then disconnect the power cord from the wall.
3. Disconnect all of the cables from the projector. To see steps on removing the cable cover, see the UF55/UF55w Projector User’s Guide
4. While firmly holding the projector with your hand, and without putting pressure or weight on the projector boom, remove the screw holding the cover in place, and then remove the cover. Put the screw in a safe place.
.
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46 | APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
5. If you use a projector padlock, make sure you remove it from the locking loop. If you need access to your projector locking screw, loosen the wingnut and slide the projector all the way back, away from the interactive whiteboard’s screen, and then re-tighten the wingnut.
6. Remove the single screw on the bracket with a Phillips® No. 2 screwdriver. Put the screw in a safe place.
CAUTION
The projector may drop freely if it is moved around when the screw is removed.
7. Using two hands, remove the projector from the boom.
8. Carefully unhook the projector from the hooks on the projector boom, and then lay the projector flat on your work area so the warning lights face upwards.
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47 | APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP

Replacing the Projector Lamp Module

After you remove the lamp from the boom, follow these instructions to replace the lamp.
To remove and
replace the lamp
1. Wait at least 30 minutes for the projector to completely cool down.
2. Pull up the outer lamp cover using your finger.
3. Remove the outer lamp cover and keep it in a safe place.
4. Loosen the two screws on the inner lamp module with a Phillips No. 2 screwdriver.
The screws remain captive with the lamp module.
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48 | APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
5. Pull up on the lamp module’s handle, and then remove the lamp.
IMPORTANT
Recycle or dispose of the lamp module according to your local waste authority.
6. Remove the replacement lamp module’s packaging.
CAUTION
Do not touch any part of the lamp module except the housing.
7. Put the replacement lamp into the lamp slot, push it all the way down, and then tighten the lamp locking screws until it is secure.
8. Replace the outer lamp cover into its original position.
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49 | APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP

Replacing the Projector

WARNING
Two people are required to replace the projector.
To replace the projector
on the boom
1. Put the projector back on the boom by aligning the hooks with the slots on the projector.
CAUTION
Hold the projector firmly when re-attaching it to the stationary boom.
2. Secure the projector to the plate using the screw that you retained after you removed the projector from the boom.
WARNING
Be sure to replace this screw. The projector can fall from the boom causing injury or damage to the projector when this screw isn’t in place.
3. Replace your projector padlock (optional).
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50 | APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
4. Connect all cables to the projector and then attach the cable cover.
5. Replace the cover on the top of the boom.
6. Replace and tighten the screw until it is secure, without putting pressure or weight on the projector boom.
7. Connect the power cord to the wall power outlet, and then wait for the projector to turn on completely.
8. If required, re-adjust the projected image. See page 13.

Resetting the Lamp Timer

After you replace the lamp, reset the lamp timer.
To reset the lamp timer 1. Press the power button on the extended control panel (ECP) or the remote
control to start the interactive whiteboard system.
The ECP’s power light turns solid green when the system starts.
2. Wait 5 minutes for the projector to warm up.
3. Press DOWN, UP, UP, LEFT, UP (DUULU) on the remote control to access the service menu.
4. Using the remote control, select the Lamp Hour Reset option, and then press OK.
Both Lamp Hour values (Standard and Economy) are reset to zero.
NOTE
You unable to reset the Display Hour value because it is the running total hours the projector has been in use.
5. Press the Menu button on the remote control.
The SMART UF55 Settings menu appears.
6. Select to confirm that Lamp Hours has been reset to zero.
The system is ready to use.
Page 63
Appendix B

Remotely Managing Your SMART Board 600i3 Interactive Whiteboard System

This appendix has detailed instructions on how to set up your computer or room control system to manage your SMART Board 600i3 interactive whiteboard system settings.
Topics covered include:
Connecting Your Room Control System to the ECP (page 52)
Pin Configuration on the ECP RS-232 Connector (page 52)
Serial Interface Settings (page 52)
UF55/UF55w Programming Commands (page 54)
Powerstate Controls (page 54)
Command Inventory (page 54)
Powerstate Control (page 56)
Source Selection (page 57)
Video Control (page 57)
Audio Control (page 58)
Network Information (page 59)
System Information (page 60)
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52 | APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM

Connecting Your Room Control System to the ECP

You can externally manage projector settings by connecting a computer or room control system to the serial interface (RS-232) on the ECP for the UF55/UF55w projector. Using a computer connection or room control system, you can select video inputs, start up or shut down the interactive whiteboard and request information such as projector lamp usage, current settings and network addresses.

Pin Configuration on the ECP RS-232 Connector

The following table provides the pin configuration on the ECP. This pin configuration follows a three-wire connection, so that a straight-through male to female RS-232 serial cable connects to the ECP serial interface in the following arrangement.
Pin
Number
2 Transmit
3 Receive
5 Signal Ground
Female UF55/UF55w Projector ECP RS-232 Connector

Serial Interface Settings

The UF55/UF55w projector’s serial interface settings are not configurable. You must configure your computer’s serial communication program (such as Microsoft® HyperTerminal) or your room control system’s serial communication settings with the following values:
Setting Value
Data Rate 19.2 kbps
Data Bits 8
Parity None
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53 | APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
Setting Value
Stop Bits 1
Flow Control None
NOTES
All commands should be in ASCII format. Terminate all commands with a
carriage return.
All responses from the ECP are terminated with a carriage return line feed
combination followed by a command prompt. Wait until you receive the command prompt indicating the system is ready for another command before proceeding.
The room control feature of your projector is always on.
To configure
your computer’s
serial interface
1. Turn on your computer, and then start your serial communications program or terminal emulation program.
2. Connect your computer to the ECP’s serial connector using a DB9 cable.
CAUTION
Do not connect your serial cable directly to the projector’s RS-232 serial interface. Use ECP’s RS-232 serial interface only.
3. Configure your serial interface settings using the values in the table in the previous section, and then press ENTER.
An “invalid cmd= ? for help” message appears, and the > character appears as a command prompt on the following line.
NOTE
If no message or an error message appears, your serial interface configuration isn’t correct. Repeat step 3.
4. Type commands to configure your settings.
NOTES
To see a list of available commands, type ? and then press ENTER.
When you’re using a terminal emulation program, turn on your program’s
local echo setting if you want to see characters as you type them.
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54 | APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM

UF55/UF55w Programming Commands

Powerstate Controls

The UF55/UF55w projector responds to commands only at certain power levels and times. There are four projector power states:
•Idle
Powering (startup)
On (operating)
Cooling (idle)
The embedded firmware program coordinates command sequencing and is capable of buffering up to 127 commands. In each power state, the commands are buffered until the system can process them. The ? command will list all available commands for the current powerstate.
IMPORTANT
The system buffer can delay response times. Response times vary.

Command Inventory

The UF55/UF55w projector responds to the commands in the tables on the following pages.
CAUTION
Allow at least 15 minutes for cooling before sending the On command after
turning off the system. Cycling power to the projector repeatedly can lock or damage the interactive whiteboard system.
Check your entries carefully before entering your commands.
NOTES
Commands aren’t case sensitive.
Type commands exactly as they appear in the left column of the tables.
Press ENTER after typing each command.
After the projector executes a command, it generates a response. There are
two ways to program the command sequence to turn on the system, wait for the powering cycle to finish and select an input source:
Allow the ECP to sequence the commands
Control the sequence programmatically
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55 | APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
To allow the ECP to
sequence commands
To control the sequence
programmatically
1. Type on, and then press ENTER.
2. Type set input=vga1, and then press ENTER.
Start
Send command:
ON
Wait for
response
Send command:
get powerstate
Wait for
response
Is the response:
powerstate=on
YES
Send command:
set input vga1
Wait for
response
NO
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56 | APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM

Powerstate Control

The Powerstate control allows the projector to turn on or off and switch between other
related controls.
Command Response Powered Off
on powerstate=[powerstate] yes
off [off option] powerstate=[powerstate] yes
get powerstate powerstate=[powerstate] yes
NOTE
You must send the off command twice. The first command displays an on-screen message, and the second command shuts off the system. You must send the second command within 10 seconds of the first, or the command times out.
Field Possible Values Description
off option now This is an optional field, which
when specified shuts down the projector immediately. If Now isn’t specified, a dialog box appears with the message, “Press Power
Button to Turn off Projector.” A second Off
command must be sent within 10 seconds to completely turn off the projector or else the projector doesn’t turn off.
powerstate powering
on
cooling
confirm off
idle
This indicates the projector’s current powerstate.
NOTE: Confirm Off, as listed under the Possible Value list in the table, is a non­selectable powerstate that is returned during stage one of the two button off sequence.
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57 | APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM

Source Selection

The Source Selection control allows you to switch between input sources. .
Command Response Powered Off
set input [target] input=[current] no
get input [current] input=[current] yes
Field Possible Values Description
target input =VGA1
=VGA2
=Composite
=S-Video
current input VGA1
VGA2
Composite
S-Video
None
Allows you to select which application you would like to switch to.
Indicates the current input selected.
NOTE: The None value is a non-selectable value that appears when you enter a ‘get input’ command while the projector is in idle mode.

Video Control

The Video control allows you to switch between Video output related controls.
Command Response Powered Off
get brightness [target]
get brightness brightness=[current] no
brightness=[current] no
set contrast [target] contrast=[current] no
get contrast contrast=[current] no
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58 | APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
Field Possible Values Description
target brightness +val
-val
=0 to 100
If you specify a + or - before the value, it adds or subtracts it from the current value. If you indicate a specific numerical value, it sets the brightness directly to the number.
current brightness 0 to 100 Indicates the current
brightness.
target contrast +val
-val
=0 to 100
If you specify a + or - before the value, it adds or subtracts it from the current value. If you indicate a specific numerical value, it sets the contrast directly to the number.
current contrast 0 to 100 Indicates the current contrast.

Audio Control

The Audio control allows you to switch between audio output related controls. This value range should match the range displayed on the OSD.
Command Response Powered Off
set volume [target] volume=[current] no
get volume volume=[current] no
Field Possible Values Description
target volume +val
-val
=-20 to 20
If you specify a + or - before the value, it adds or subtracts it from the current value. If you indicate a specific numerical value, it sets the volume directly to the number.
current volume -20 to 20 Indicates the current volume
selected.
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59 | APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM

Network Information

The Network Information commands allow you to display various types of network information.
Command Response Powered off
get netstatus netstatus=[current] yes
set dhcp dhcp=[current] yes
get dhcp dhcp=[current] yes
set ipaddr ipaddr=[current] yes
get ipaddr ipaddr=[current] yes
set subnetmask subnetmask=[current] yes
get subnetmask subnetmask=[current] yes
set gateway gateway=[current] yes
get gateway gateway=[current] yes
set primarydns primarydns=[current] yes
get primarydns primarydns=[current] yes
get macaddr macaddr=[current] yes
Field Possible Values Description
current netstatus connected
disconnected
current dhcp on
off
target dhcp =on
=off
Displays the current state of the network interface.
Displays whether the DHCP networking is enabled or disabled.
Displays whether the DHCP networking is enabled or disabled.
current ipaddr x.x.x.x Displays the current IP address.
target ipaddr x.x.x.x Displays the target IP address
(only if dhcp=off).
current subnetmask x.x.x x Displays the current subnet mask.
target subnetmask x.x.x.x Displays the target subnet mask.
current gateway x.x.x.x Displays the current gateway.
target gateway x.x.x.x Displays the target gateway.
current primarydns x.x.x.x Displays the current primary DNS.
target primarydns x.x.x.x Displays the target primary DNS.
MAC address x-x-x-x-x-x Displays the device’s MAC
address.
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60 | APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM

System Information

The System Information commands allow you to display various types of system information.
Command Response Powered off
get projectorid projectorid=[current] no
get serialnum serialnum=[current] yes
get lamphrs lamphrs=[current] yes
get syshrs syshrs=[current] yes
get fwverddp fwverddp=[current] yes
get fwvernet fwvernet=[current] yes
get fwvermpu fwvermpu=[current] yes
get fwver fwver=[current] yes
get bootver bootver=[current] yes
Field Possible Values Description
current projectorid 0 to 99 Displays the projector’s
assigned ID number.
current serialnum xxxxxxxxxxxxx Displays the projector’s serial
number.
current lamphrs 0 to 5000 Displays the current lamp
hour usage.
current syshrs 0 to 5000 Displays the current system
hour usage.
current fwverddp x.x.x.x Displays the projector’s DDP
version.
current fwvernet x.x.x.x Displays the projector’s
network firmware version.
current fwvermpu x.x.x.x Displays the MPU version.
current fwver x.x.x.x Displays the ECP application
version.
current bootver x.x.x.x Displays the bootloader
version.
Page 73
Appendix C

Hardware Environmental Compliance

SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner.

Waste Electrical and Electronic Equipment Regulations (WEEE Directive)

Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
When you dispose of any electrical or electronic equipment, including SMART Technologies products, we strongly encourage you to properly recycle the electronic product when it has reached end of its life. If you require further information, please contact your reseller or SMART Technologies for information on which recycling agency to contact.

Restriction of Certain Hazardous Substances (RoHS Directive)

This product meets the requirements of the European Union’s Restriction of Certain Hazardous Substances (RoHS) Directive 2002/95/EC.
Consequently, this product also complies with other regulations that have arisen in various geographical areas, and that reference the European Union’s RoHS directive.

Batteries

Batteries are regulated in many countries. Check with your reseller to find out how to recycle used batteries.
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62 | APPENDIX C – HARDWARE ENVIRONMENTAL COMPLIANCE

Packaging

Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to ship products complies with applicable packaging laws.

Covered Electronics Devices

Many U.S. states classify monitors as Covered Electronic Devices and regulate their disposal. Applicable SMART Technologies products meet the requirements of the Covered Electronic Devices regulations.

China’s Electronic Information Products Regulations

China regulates products that are classified as EIP (Electronic Information Products). SMART Technologies products fall under this classification and meet the requirements for China’s EIP regulations.
U.S. Consumer Product Safety
Improvement Act
The United States has enacted the Consumer Product Safety Improvement Act which limits the lead (Pb) content in products. SMART Technologies is committed to complying with this initiative.
Page 75
Appendix D

Customer Support

Online Information and Support

Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more.

Training

Visit www.smarttech.com/trainingcenter for training materials and information about our training services.

Technical Support

If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support. Your local reseller can resolve most issues without delay.
NOTE
To locate your local reseller, visit www2.smarttech.com/st/en-US/Where+to+Buy
All SMART products include online, telephone, fax and e-mail support:
Online www.smarttech.com/contactsupport
Telephone +1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada) (Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)
Fax +1.403.806.1256
E-mail support@smarttech.com

Shipping and Repair Status

Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 4, +1.866.518.6791, for shipping damage, missing part and repair status issues.
.
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64 | APPENDIX D – CUSTOMER SUPPORT

General Inquiries

Address SMART Technologies
3636 Research Road NW Calgary, AB T2L 1Y1 CANADA
Switchboard +1.403.245.0333 or
Toll Free 1.888.42.SMART (U.S./Canada)
Fax +1.403.228.2500
E-mail info@smarttech.com

Warranty

Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase.

Registration

To help us serve you, register online at www.smarttech.com/registration.
Page 77

Index

A
Adjusting
Default settings, 31 Image adjustment options, 29, 32 Keystone alignment, 11 Position adjustment options, 27, 29, 30
Automatically switching source inputs, 31
B
batteries, 61 Before installing your SMART Board 600i3, 10 Before installing your system
Environmental requirements, 8
C
Cables
Harness cable (ECP), 4 Optional accessories, 6
Cautions
Dust, 9 Electrostatic discharge, 9 Humidity, 8
Water and fluid resistance, 9 Chinese regulations, 62 Cleaning, 40
Mirror, 42
Pen tray, 41
Removing permanent marker stains,
40
Your Unifi 55 projector, 41 Connecting
Connecting a host computer to the
ECP, 19, 25 Digital and document cameras, 26 DVD players and VCR’s, 26 Peripheral visual or audio-visual devices, 26
Consumer Product Safety Improvement Act, 62
contact information, 64 covered electronic devices, 62 customer support, 63–64
D
Damage
preventing, 39
documentation, 63
E
EIP regulations, 62 environmental compliance, See hardware environmental compliance Environmental requirements
Dust and scratching, 9 Electrostatic discharge, 9 Humidity, 8
Water and fluid resistance, 9 Eraser, 5 European Union regulations, 61 Extended control panel (ECP)
About, 4
Connecting a host computer, 19, 25
Connecting peripheral audio-visual
devices, 26
Page 78
66 | INDEX
G
general inquiries, 64
H
hardware environmental compliance, 61
I
Important Information, i inquiries, 64 Installing
Adjusting keystone alignment, 11 Environmental requirements, 8
K
Keystone
Definition, 11
L
Limited Equipment Warranty, 64
M
Maintaining, 39 Mirror cleaning, 42
O
online support, 63
P
packaging, 62 Pen tray
Cleaning, 41 Tools, 5
Position adjustment options, 27
R
registration, 64 regulatory compliance, See hardware environmental compliance Removing permanent marker stains, 40 RoHS directive, 61
S
Safety warnings, i Security
Cable, 17
Securing the pen tray to the interactive
whiteboard, 8, 17 Serial Number
locating, 42 SMART Board 600 series interactive whiteboard
Cleaning, 40
Features, 3
Optional accessories, 6 SMART Board 600i3 interactive whiteboard system
About, 1
Connecting your computers, 24
Features, 2
Maintaining, 39
Optional accessories, 6
Recommended mounting height, 10
Standard accessories, 5
Transporting, vi SMART Notebook Software, 20 SMART Technical Support, 63 Starting up your system, 28 support, 6364 System warning lights, 34
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67 | INDEX
T
Technical Support, 63 training, 63 Troubleshooting
Warning lights, 34 troubleshooting articles, 63 Turning on your system, 28
U
U.S. regulations, 62 Unifi 55 projector
Cleaning, 41
position adjustment settings, 27
Remote control, 5, 27, 29
System features, 3
Using, 29
Won’t turn on, 34
user’s guides, 63 Using
Image adjustment options, 32 Selecting an input, 28 Starting up your SMART Board 600i3 interactive whiteboard system, 28 Using the remote control, 27, 29 Using your interactive whiteboard, 28 Using your Unifi 55 projector, 29
Using your 600i3, 27
W
Warning lights, 34 warranty, 64 WEEE directive, 61 Whiteboard pens, 5
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