If you register your SMART product, we’ll notify you of new features and software
upgrades.
Register online at www.smarttech.com/registration
.
Keep the following information available in case you need to contact SMART
Technical Support.
Serial Number:___________________________________________________
Date of Purchase:___________________________________________________
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Trademark Notice
SMART Board, GoWire, the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies
ULC in the U.S. and/or other countries. Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by SMART
Technologies ULC under license. Sanford. EXPO and EXPO2 are registered trademarks of Newell Rubbermaid. All other
third-party product and company names may be trademarks of their respective owners.
Patent No. US6320597; US6326954; US6540366; US6741267; US7151533; US7184030; US7289113; and CA2058219.
Other patents pending.
07/2009
Page 3
Introduction
Important Information
Read This Section First
NOTE
If you own a SMART product other than a SMART Board™ 600i3 interactive
whiteboard system, refer to the installation guide that came with your product for
relevant warnings and maintenance instructions.
In this document, “SMART Board 600i3 interactive whiteboard system” refers to the
SMART Board 600 series interactive whiteboard and its UF55/UF55w projector,
accessories and optional equipment. Before you install and use the SMART Board
600i3 interactive whiteboard system, read and understand the safety warnings and
precautions in this user’s guide, the projector user’s guide and the warnings
document. These safety warnings and precautions describe the safe and correct
operation of the interactive whiteboard system and its accessories, helping you
prevent injuries and equipment damage. You must always ensure that the interactive
whiteboard system is being used correctly.
The UF55/UF55w projector included with your system is designed to work only with
certain SMART Board interactive whiteboard models. Contact your authorized
SMART reseller for more information.
Safety Warnings, Cautions and Important Information
WARNINGS – GENERAL
•Do not climb (or allow children to climb) on any
part of your wall-mounted SMART Board
interactive whiteboard system.
•Climbing on the interactive whiteboard or
projector arm could result in personal injury or
product damage. Do not climb on, hang from or
suspend objects from the UF55/UF55w
projector’s arm.
Page 4
ii|INTRODUCTION – IMPORTANT INFORMATION
•To reduce the risk of fire or electric shock, do not expose any component of
your SMART Board interactive whiteboard system to rain or moisture.
•Failure to follow the installation instructions shipped with your SMART product
could result in personal injury and damage to the product.
•Make sure that an electrical socket is near to your SMART product and
remains easily accessible during use.
•Two people are required to mount the projector boom and the interactive
whiteboard on a wall because they might be too heavy for one person to
maneuver onto their wall-mounting brackets.
•When mounting the projector boom on a framed wall, you must attach both
the mounting bracket and safety tether to a stud to safely support the
projector’s weight. If you use only drywall anchors, the drywall can fail,
resulting in product damage and possible personal injury.
•If you remove the bolt supporting the limit strap, the projector’s arm will be
free to swing. Make sure that the bolt is tightened, and never remove it from
the unit without supporting the projector’s arm first.
•Ensure that any cables extending across the floor to your SMART product are
properly bundled and marked to prevent a trip hazard.
•Cleaning a boom-mounted projector may result in a fall or injury.
WARNINGS – PROJECTOR
•Do not stare (or allow children to stare) directly into the beam of light created
by the projector. Instruct children not to look in the direction of, or stare at, this
beam of light. Encourage users to keep their back to the projector when
working at the interactive whiteboard. Before they turn to face the audience,
users should step sideways, out of the projector’s beam.
•Do not attempt to service the projector other than performing routine lamp
replacement. Other than the lamp module, there are no user-serviceable
parts inside the unit.
•Refer to the safety warnings and precautions published in the UF55/UF55w
projector manual.
•This projector detects its own remaining lamp life. Replace the lamp when
lamp life warning messages appear. If you continue to use the projector after
the replacement message appears, the lamp might shatter or burst, scattering
glass throughout the projector head.
•If the lamp has shattered or burst:
–Call an authorized SMART reseller for instructions. Do not attempt to
replace the lamp.
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iii |INTRODUCTION – IMPORTANT INFORMATION
–Do not touch the glass fragments because they might cause injury.
–Leave and then ventilate the area where the lamp shattered or burst.
–Wash your hands thoroughly if you have come into contact with
lamp debris.
–Thoroughly clean the area around the projector, and discard any edible
items placed in that area because they might be contaminated.
•You must remove the projector from the projector’s arm before servicing
the lamp.
–Replacing the lamp in a boom-mounted projector might result in a fall
or injury.
–Uncovering the lamp while the projector is mounted on a projector’s arm
might lead to product damage or personal injury from falling pieces of
glass if the lamp is broken.
•When replacing the projector lamp:
–Turn the projector off and wait 30 minutes for the lamp to cool completely
before removing the projector from the boom.
–Do not remove any screws other than those specified in the lamp
replacement instructions.
–Wear protective eyewear while changing the lamp. Failure to do so can
cause injury or loss of eyesight if the lamp shatters or bursts.
–Use only replacement lamps approved by SMART Technologies. Contact
your authorized SMART reseller for replacement parts.
–Never replace the lamp assembly with a previously-used lamp assembly.
–To prevent premature lamp failure or exposure to mercury, always handle
the fragile lamp assembly with care. Use gloves when touching the lamp.
Do not touch the lamp with your fingers.
–Recycle or dispose of the lamp as hazardous waste, in accordance with
local regulations.
•When returning the projector to the boom, replace all of the screws you
removed when you removed the projector. Failure to do so can result in the
projector falling from the boom resulting in injury or equipment damage.
•To reduce the risk associated with a leaking battery in your projector’s remote
control:
–use only the specified coin-cell type battery
–orient the battery’s plus (+) and minus (-) terminal according to the
markings on the remote control
Page 6
iv |INTRODUCTION – IMPORTANT INFORMATION
–remove the battery when the remote control is unused for an extended
period
–do not heat, disassemble, short or recharge the battery, or expose it to fire
or high temperatures
–avoid eye and skin contact if the battery has a leak
–dispose of the exhausted battery and product components in accordance
with applicable regulations
CAUTIONS
•Avoid turning off the projector during the lamp ignition phase as this may lead
to premature lamp failure. Before turning the projector off, keep the lamp on
for a minimum of 15 minutes after turning it on to preserve the lamp life.
•Never operate this unit immediately after moving it from a cold location to a
warm location. When the unit is exposed to such a change in temperature,
moisture may condense on the lens and crucial internal parts. Allow the
system to reach room temperature before operation to prevent possible
damage to the unit.
•In a high altitude location where the altitude is over 6000' (1828.8 m), where
the air is thin, cooling efficiency is reduced, so use the projector with the fan
mode set to High.
•Do not block the projector’s ventilation slots and openings.
•Do not place in hot locations, such as near heating equipment. Doing so could
cause a malfunction and shorten the life of the projector.
•Do not set up or use the interactive whiteboard system in an area with
excessive levels of dust, dirt, humidity or smoke.
•Before you clean the UF55/UF55w projector, put the system into Idle mode by
pressing the power button twice on the ECP or remote, and allow the bulb to
cool for 30 minutes.
•Do not allow liquids or commercial solvents of any kind to flow into the
projector base or head. Do not use spray cleaners or solvents near any part of
the projector, as it may damage or stain the unit.
•Cycling power to the projector repeatedly can lock or damage the interactive
whiteboard system. After you turn off the system, wait at least 15 minutes for
cooling before starting the system.
•Do not connect your serial cable directly to the projector’s RS-232 serial
interface. Use the extended control panel’s (ECP’s) RS-232 serial
interface only.
Page 7
v|INTRODUCTION – IMPORTANT INFORMATION
•You must connect the USB cable that came with your SMART Board
interactive whiteboard to a computer that has a USB compliant interface and
that bears the USB logo. In addition, the USB source computer must be
compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL
Mark(s) for CAS/UL 60950. This is for operating safety and to prevent
damage to the SMART Board interactive whiteboard.
•Do not add extra weight or apply pressure to the UF55/UF55w projector
boom, the wall-mounted interactive whiteboard or its pen tray. SMART
Technologies designed the brackets to support only the weight of the
components during normal use.
•If the interactive whiteboard system requires replacement parts, make sure
that the service technician uses replacement parts specified by SMART
Technologies, or parts with the same characteristics as the original.
IMPORTANT
•Using the UF55/UF55w projector system near a TV or radio may cause
interference to the images or sound. If this happens, move the TV or radio
away from the projector.
•Do not place the interactive whiteboard system near any appliance that
generates a strong magnetic field.
•Do not place the interactive whiteboard system in direct sunlight.
•The screws that secure the interactive whiteboard to the wall are located
directly behind the pen tray. The pen tray must be removed before you can
remove the interactive whiteboard. When you secure the pen tray, you also
secure the interactive whiteboard.
•The SMART Board 600i3 interactive whiteboard system does not include
speakers. Consult your authorized SMART reseller to determine your audio
output options.
•If you have peripheral devices that do not use a 4-pin mini-DIN connector or
an RCA composite video jack, or if your device has an audio connection that
does not use RCA jacks, you may need to purchase third-party adapters.
•Disconnect the product from its power source when it’s not used for a
long period.
•When cleaning the interactive whiteboard system:
–Wipe the exterior of the projector using a lint-free cloth
–If necessary, use a soft cloth moistened with a mild detergent to clean the
projector housing
–Do not use abrasive cleaners, waxes or solvents
Page 8
vi |INTRODUCTION – IMPORTANT INFORMATION
Transporting the SMART Board 600i3 Interactive Whiteboard
System
If you need to ship any part of your SMART Board 600i3 interactive whiteboard
system, repack it with the original packaging. If the original packaging is no longer
available, you may purchase replacement packaging from your authorized SMART
reseller.
If you prefer to use your own packaging materials, make sure that you adequately
protect the unit. Ship the interactive whiteboard in an upright position to deter shippers
from placing heavy objects on it.
Page 9
Contents
Important Information ..............................................................................................i
Read This Section First .............................................................................i
Safety Warnings, Cautions and Important Information...............................i
Transporting the SMART Board 600i3 Interactive Whiteboard System ...vi
1About Your SMART Board 600i3 Interactive Whiteboard System ........................ 1
SMART Board 600i3 Interactive Whiteboard System Features...................... 2
Interactive Whiteboard Features .............................................................. 3
UF55/UF55w Projector System Features................................................. 3
ECP and Cable ........................................................................................ 4
Standard Accessories..................................................................................... 5
Remote Control ........................................................................................ 5
Index ................................................................................................................... 65
Page 13
Chapter 1
About Your SMART Board
600i3 Interactive
Whiteboard System
The SMART Board 600i3 interactive whiteboard system combines the UF55/UF55w
wall mounted, short-throw projector system with aSMART Board 600 series
interactive whiteboard.
Topics in this chapter describe the features and accessories that you can use with
your SMART Board 600i3 interactive whiteboard system:
•SMART Board 600i3 Interactive Whiteboard System Features (page 2)
2|CHAPTER 1 – ABOUT YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
SMART Board 600i3 Interactive
Whiteboard System Features
The SMART Board 600i3 interactive
whiteboard system uses the UF55/
UF55w short-throw, high-offset projector.
Although the projector’s basic operation
is the same as in earlier models, SMART
has made many improvements to make
the SMART Board 600i3 interactive
whiteboard systemeasier to install, use,
service and upgrade.
When the UF55/UF55w projector
displays an image from a computer on
the touch-sensitive interactive
whiteboard, you can draw over the image
in digital ink using a pen tray pen or your
finger. This projector also supports video and audio connections from a variety of
devices, including DVD players, VCRs, document cameras and digital cameras, and
can project media from these sources onto the interactive screen.
When you use your SMART Board interactive whiteboard system with a computer,
you can do everything you can do at a computer workstation—open files, conference
with others, work on documents, visit websites, play video clips and more—simply by
touching the screen.
When you use SMART Notebook software with your 600i3 interactive whiteboard
system, you can write over any Ink Aware applications in digital ink using a pen tray
pen or your finger, and then save these notes either in the application or to a SMART
Notebook file for future reference and distribution.
Page 15
3|CHAPTER 1 – ABOUT YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Interactive Whiteboard Features
The SMART Board 600 series interactive
whiteboard includes many features of
other SMART Board interactive
whiteboards, such as a resistive touch
screen and a pen tray. The SMART Board
600 series performs best with the UF55/
UF55w projector because of its
exceptional color performance and input
response.
Other features of the interactive whiteboard include:
•A SMART Pen Tray that automatically detects when you pick up a pen or the
eraser from the pen tray.
•Pen tray buttons that activate Help functions and, when used with a computer,
activate the on-screen keyboard and right-click functions
•A durable hard-coated, tear-proof surface that is optimized for projection and
compatible with dry-erase markers, and that cleans easily with whiteboard cleaner
•A standard USB interface to connect the SMART Board interactive whiteboard to
the host computer
•A security device to prevent theft of the pen tray or the interactive whiteboard
UF55/UF55w Projector System Features
The UF55/UF55w projector system
includes a short-throw projector for use with
SMART Board 600 series interactive
whiteboards, an extended control panel
(ECP) and a sturdy support system for
classroom environments. The features of
the projector system include:
•a wall-mounted, high-offset SBP-10X (for XGA or UF55) and SBP-20W (for
WXGA or UF55w) projector engine that uses DLP® technology by Texas
Instruments™, providing BrilliantColor™ performance and quality Gamma 2.2
correction with High Brightness, Standard and True Color modes
•safety-oriented design that includes a boom support with a controlled-collapse
feature
•PAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43 video system compatibility
Page 16
4|CHAPTER 1 – ABOUT YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
•composite, S-video, and VESA RGB with additional interface support for
Component YPbPr and Component YCbCr inputs with proper adapters (not
included)
•WXGA, QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format
compatibility
•UF55 has 1024 × 768 native resolution
•UF55w has 1280 × 800 native resolution
•serial RS-232 interface on the ECP for connecting a room control system
•self-protection timer for a hot re-strike of the projector lamp
•protected cable routing through the projector housing and a cable cover to prevent
tampering and clutter
• a secure mounting and installation system that includes:
–a projector padlock loop
–mounting hardware for solid masonry or framed wall installations
–templates and instructions for positioning the system in a safe manner
ECP and Cable
The interactive whiteboard system’s ECP features
connectors for three inputs and control for four inputs,
including the direct HD-DB15 RGB connection to the
projector. Direct inputs supported include:
•a single HD-DB15 (RGB) input connector and
associated audio (3.5 mm jack) for RGB or
component video and HDTV sources (YPbPr/
YCbCr with proper adaptors, not included)
•an S-video (4-pin mini-DIN) and associated audio (two RCA jacks)
•a Composite video (RCA jack) and associated audio (two RCA jacks)
A specialized harness cable provided by SMART allows output to the projector.
Page 17
5|CHAPTER 1 – ABOUT YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Standard Accessories
SMART provides the following accessories with your SMART Board 600i3 interactive
whiteboard system.
Remote Control
The remote control lets you control the system and set up
your UF55/UF55w projector. Use the remote control to
access menu options, system information and input
selection options.
Pen Tray Tools
The pen tray tools include four pens and an eraser. The
pens have a rubberized grip area, colored to match the four
colors of digital ink: black, green, red and blue. You can use
dry-erase markers instead of the supplied pens, as long as
they are a similar shape, do not scratch or mark the surface
of the interactive whiteboard and reflect infrared light.
If the pens you provide don’t reflect infrared light, the pen tray sensor might not detect
the presence of the pen. You can use EXPO® markers or substitutes.
NOTES
•Pens from earlier interactive whiteboards weren’t designed to reflect infrared
light, so the pen tray may not detect them reliably. You can wrap light-colored
tape around the pen to improve the reflection of infrared light and to help with
tool detection.
•Don’t use low-odor dry-erase markers such as EXPO2®, because they can
be very difficult to remove. Use standard dry-erase (high-odor) markers that
include a warning to use them only in well-ventilated areas.
Eraser
The eraser resembles a rectangular chalkboard eraser. You
can use a substitute eraser provided it has a similar shape,
doesn’t scratch or mark the surface of the interactive
whiteboard and reflects infrared light.
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6|CHAPTER 1 – ABOUT YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Optional Accessories
For more information on optional accessories, contact your authorized SMART
reseller.
SMART Board Audio (SBA) USB Speakers
Your interactive whiteboard system requires an audio system
to deliver presentations with sound. The SBA system consists
of a pair of 15-watt, stereo-amplified speakers with a two-port
USB hub and a volume control knob.
Your GoWire cable contains SMART Notebook software and
launches it automatically on a guest computer, providing full
access to all interactive whiteboard software tools without
installing SMART Notebook software.
Active USB Extension Cables (USB-XT)
You can connect up to four 16' (5 m) active USB extension
cables to extend your interactive whiteboard’s USB
connection to a maximum of 64' (20 m).
Wireless Bluetooth Connection (WC6)
This accessory eliminates the need for a USB cable between
the computer and your interactive whiteboard. The included
7V DC switching power supply provides power to the module
and to your interactive whiteboard.
Cat 5 to USB Cable Extender (CAT5-XT)
Use the SMART Cat 5 to USB cable extender to extend your
interactive whiteboard’s USB connection up to 120' (36.6 m)
using RJ45 Cat 5 cable (not included). The extender includes
two 6' (1.8 m) USB cables to connect your computer and your
interactive whiteboard to the extender units.
Serial Conversion Module (RS-232)
Use the RS-232 module to convert your interactive
whiteboard’s USB connection to a serial connection.
Page 19
Chapter 2
Installing Your SMART
Board 600i3 Interactive
Whiteboard System
Consult the SMART Board 600i3 interactive whiteboard system installation
documents that came with your product for instructions on how to install your product
and how to use the mounting template and the ECP.
IMPORTANT
Use the instructions that are in the UF55/UF55w projector boxes to install your
system. Do not use the instructions in your SMART Board interactive whiteboard
product box.
This chapter includes additional information, optional installation procedures and tips
to consider before you install a SMART Board 600i3 interactive whiteboard system.
Topics covered include:
•Environmental Requirements (page 8)
–Temperature Range (page 8)
–Humidity (page 8)
–Water and Fluid Resistance (page 9)
–Dust and Scratching (page 9)
–Electrostatic Discharge (ESD) (page 9)
–Cables (page 9)
–Conducted and Radiated Emissions (page 9)
•Before Installing Your SMART Board 600i3 Interactive Whiteboard System
(page 10)
–Recommended Mounting Heights (page 10)
Page 20
8|CHAPTER 2 – INSTALLING YOUR SMART BOARD 600i3 INTERACTIVE
•After Installing Your SMART Board 600i3 Interactive Whiteboard System
•Focusing the Image (page 12)
•Performing an Image Alignment (page 13)
•Securing the Pen Tray and the Interactive Whiteboard (page 17)
WHITEBOARD SYSTEM
(page 11)
–Adjusting Keystone Alignment (page 11)
Environmental Requirements
Before installing your SMART Board 600i3 interactive whiteboard system, review the
following environmental requirements.
Temperature Range
SMART Board 600i3 interactive whiteboard systems can operate in a temperature
range of:
•41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1829 m)
•41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1829 m to 2987 m).
The product can withstand storage temperatures from -40°F to 122°F (-40°C to 50°C).
CAUTION
•Never operate this unit immediately after moving it from a cold location to a
warm location. When the unit is exposed to such a change in temperature,
moisture could condense on the lens and crucial internal parts. Allow the
system to stabilize to room temperature before operation to prevent possible
damage to the unit.
•In a location over 6000' (1829 m) altitude, the air is thin and cooling efficiency
is reduced, so use the projector with the fan mode set to High.
•Do not place in hot locations, such as near heating equipment. Doing so could
cause a malfunction and shorten the life of the projector.
Humidity
SMART Board 600i3 interactive whiteboard systems can operate between 30% and
70% humidity, non-condensing.Humidity above 80% might cause slight wrinkling in
the sheet of the SMART Board 600 series interactive whiteboard. The wrinkles
disappear once the humidity lowers.
Page 21
9|CHAPTER 2 – INSTALLING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Water and Fluid Resistance
SMART Board 600i3 interactive whiteboard systems are for indoor use only and don’t
meet any salt-spray or water ingress requirements. Don’t pour or spray any liquids
directly onto the interactive whiteboard, the UF55/UF55w projector or any of its subcomponents. Refer to the chapter on maintenance (page 40) for detailed instructions
on cleaning your system’s components.
Dust and Scratching
SMART Board 600i3 interactive whiteboard systems are for use in office and
classroom environments and aren’t for industrial use, where heavy dust and pollutants
could cause malfunctions or impaired operation. The design is for pollution degree 1
(P1) as per EN61558-1, which is defined as “No pollution or only dry
non-conductive pollution.”
Electrostatic Discharge (ESD)
SMART Board 600i3 interactive whiteboard systems meet the requirements of
EN61000-4-2 severity level 4 for direct and indirect ESD. No malfunction or damage
up to 8kV (both polarities) with a 330 ohm, 150 pF probe (air discharge). Unmated
connectors meet 4kV (both polarities) for direct (contact) discharge.
Cables
All SMART Board 600i3 interactive whiteboard system cables should be shielded, to
prevent potential accidents and degraded video and audio quality.
Conducted and Radiated Emissions
The narrowband-radiated electric field from SMART Board 600i3 interactive
whiteboard systems meets the limits for Class A performance as defined in EN55022/
CISPR 22.
IMPORTANT
Using the UF55/UF55w projector system near a TV or radio could cause
interference to the images or sound. If this happens, move the TV or radio away
from the projector.
Page 22
10 |CHAPTER 2 – INSTALLING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Before Installing Your SMART Board 600i3
Interactive Whiteboard System
Choose a location for your SMART Board 600i3 interactive whiteboard system that is
far from bright light sources, such as windows or overhead lighting. Bright light
sources can cause distracting shadows on the interactive whiteboard and can reduce
the contrast of the projected image.
Locate a wall with a flat, regular surface and minimum clearance to accommodate
your interactive whiteboard system. Make sure that the UF55/UF55w projector and
the SMART Board interactive whiteboard are installed on the same flat surface. For
best presentation alignment, SMART recommends that you mount your interactive
whiteboard system in a location that is central to your audience’s viewing direction.
For mobile installation or adjustable installation options, contact your authorized
SMART reseller. If the mounting surface is slightly irregular or if you’re unable to
mount the interactive whiteboard system on a stud, consult Mounting SMART Board Interactive Whiteboard Systems and UF55 Projectors on a Back Board, (document
135075).
Recommended Mounting Heights
SMART includes a mounting template with each of its SMART Board 600i3 interactive
whiteboard systems. If you lose this template, contact your authorized SMART
reseller. Using this template ensures that you:
•Mount the UF55/UF55w projector at a safe height for head space clearance, while
maintaining enough space for airflow and installation access above the unit
•Position the projector at the correct height above the 600 series interactive
whiteboard to make sure that the projected image aligns with the touch screen
Dimensions on the template recommend a distance from the floor that is suitable for
adults of average height. Although you should consider the general height of your
user community when you choose a position for the interactive whiteboard, consult
your local regulations before mounting the unit.
WARNING
When mounting the projector on a framed wall, you must attach both the mounting
bracket and safety tether to a stud to safely support the projector’s weight. If you
use only drywall anchors, the drywall can fail, resulting in product damage and
possible personal injury.
If you remove the bolt supporting the limit strap, the projector boom will be free to
swing. Make sure that the bolt is tightened, and never remove it from the unit
without supporting the projector boom first.
Page 23
11 |CHAPTER 2 – INSTALLING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
After Installing Your SMART Board 600i3
Interactive Whiteboard System
Adjusting Keystone Alignment
Keystone errors occur when the projected image isn’t perpendicular to the screen.
From the projector, the image path is
shorter along the top.
The image appears shorter across the top when the image path’s distance from the
projector to the top of the screen is shorter than the distance to the bottom of the
screen. The image appears shorter across the bottom when the image path’s distance
from the projector to the bottom of the screen is shorter than the distance to the top of
the screen. Vertical keystone errors can occur when you mount the UF55/UF55w
projector and the SMART Board 600 series interactive whiteboard on an uneven
surface or a wall that has obstructions.
Horizontal keystone errors can occur when you swivel the UF55/UF55w projector too
far from the SMART Board 600 series interactive whiteboard’s vertical center, when
you mount the projector and the interactive whiteboard on an uneven surface, or when
the interactive whiteboard is slightly closer to the projector on one side than the other.
From the projector, the image path is
shorter along the bottom.
From the projector, the image path
is shorter along the right side.
From the projector, the image path
is shorter along the left side.
Page 24
12 |CHAPTER 2 – INSTALLING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
The image appears shorter across the right side when the distance from the projector
to the right of the screen is shorter than the distance to the left of the screen. The
image appears shorter across the left side when the distance from the projector to the
left of the screen is shorter than the distance to the right of the screen.
Adjust the interactive whiteboard side to side to center the image (from the projector),
as illustrated in the installation document. This eliminates many keystone errors. If
your installation environment prevents you from moving the interactive whiteboard,
you can adjust the projector boom for optimal image alignment.
NOTES
•If you move the interactive whiteboard system to a new location, you must
re-adjust it.
•If your projector requires service, you must adjust the replacement projector.
WARNING
Two people are required to mount the projector and the interactive whiteboard on
a wall because the items might be too heavy for one person to maneuver onto the
wall-mounting brackets.
To focus and
adjust the image
Focusing the Image
NOTE
Ensure that you remove the plastic lens cover from the projector.
To focus the projected image, use the Focus Ring, located on the bottom of the UF55/
UF55w projector (when the projector is facing downward).
Rotate the Focus Ring right or left
until the image is clear.
Focus
Ring
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13 |CHAPTER 2 – INSTALLING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Performing an Image Alignment
Use this procedure to obtain a rectangular image that is slightly smaller than the
interactive whiteboard’s screen.
NOTES
•Project a computer image (set to the proper resolution) while performing the
following steps. If you don’t have a computer, use the projector’s default blue
background so that you can see the full projected image clearly.
•SMART doesn’t recommend adjusting the digital keystoning within the
projector. Instead, use the mechanical adjustment described below.
To perform an initial
image alignment
1. Align the top of the projected image so that it’s parallel with the top edge of the
interactive whiteboard’s surface.
2. Loosen the large wingnut on the top of the ball joint to allow movement of the
projector as needed.
IMPORTANT
Do not loosen the wingnut too much or the projector will not hold the
adjustments.
3. Tilt the projector left or right, up or down, or from side to side, until the top edge of
the projector image is parallel with the top edge of the interactive whiteboard.
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To adjus t t h e
projector alignment
1. If the bottom edge of the projected image is smaller than the top edge of the
projected image, and the sides of the projected image slope inward toward the
bottom of the projected image, tilt the projector down or raise the projector’s
mounting boom to lower the image. Turn the center hex screw at the base of the
boom counter-clockwise using a 6 mm hex key (not supplied) to raise the boom.
Center Hex Screw
2. If the bottom edge of the projected image is larger than the top edge of the
projected image, and the sides of the projected image slope outwards toward the
bottom of the projected image, tilt the projector up or lower the projector’s
mounting boom to raise the image. Turn the center hex screw at the base of the
boom clockwise using a 6 mm hex key (not supplied) to lower the boom and tilt
the projector forward and back.
NOTE
The entire projected image may increase slightly in size during this process,
more so at the bottom of the projected image than at the top.
Projector Boom
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3. Adjust the projected image’s horizontal alignment by turning the projector left or
right, until the top and bottom edges of the projected image are horizontal and
parallel.
NOTE
Don’t pay attention to the position of the left and right edges in relation to the
interactive whiteboard during this step.
4. Move your SMART Board interactive whiteboard left or right on its mounting
bracket to center the image on the interactive whiteboard.
5. If you haven’t already done so, loosen the large wingnut on the top of the ball joint
to allow the projector to move backward and forward in the slot.
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6. Move the projector forward or backward on the boom to make the image larger
or smaller.
NOTE
During this step, you may need to tilt or turn the projector slightly to keep the
image square.
7. Focus the projector using the focus lever (located on the top of the projector).
NOTE
You may need to repeat all steps in smaller increments in order to fine-tune
the image.
8. Tighten the large wingnut on the top of the ball joint.
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Securing the Pen Tray and the Interactive Whiteboard
Because the pen tray that comes with your SMART Board interactive whiteboard is
detachable, you may want to safeguard it—and the interactive whiteboard at the same
time—by anchoring it with a security cable.
IMPORTANT
•Securing the pen tray can provide theft deterrence for the interactive
whiteboard.
•The screws that secure the interactive whiteboard to the wall are located
directly behind the pen tray. You must remove the pen tray before you can
remove the interactive whiteboard. When you secure the pen tray, you also
secure the interactive whiteboard.
Underneath the pen tray, there is a Kensington® security slot that accommodates a
security cable, such as a Kensington lock.
To lock the pen tray to the
interactive whiteboard
Security Slot
1. Loop the security cable behind the pen tray brackets before you screw them to the
wall, and then thread the lock end of the cable through the loop end of the cable.
2. Verify that the cable is tight enough to prevent you from removing the pen tray
while the lock is in place.
3. Install the pen tray.
4. Insert the prong end of the security cable into the security slot, and then complete
the pen tray installation.
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18 |CHAPTER 2 – INSTALLING YOUR SMART BOARD 600i3 INTERACTIVE
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Because you can remove the pen tray without tools, you may want to securely attach
it to its brackets.
To secure the pen tray to
the pen tray brackets
Insert two No. 8/M4 screws (not included) into the holes shown in the illustration
below.
NOTE
Older pen trays don’t have this feature.
Screw Location
Page 31
Chapter 3
Connecting Your SMART
Board 600i3 Interactive
Whiteboard System
This chapter includes software installation instructions, precautions to follow and
methods to use when connecting a new device to your interactive whiteboard system.
Topics covered include:
•Installing SMART Notebook Software (page 20)
•Connecting the Cables to the UF55/UF55w Projector (page 21)
–Routing the Cables (page 21)
–Connecting Your Guest Computer to the ECP’s Inputs (page 25)
–Connecting Peripheral Visual or Audio-Visual Devices (page 26)
NOTES
•To connect your 600 series interactive whiteboard, see the SMART Board
600 Series Interactive Whiteboard Installation and User’s Guide
(document 1414
•To connect accessories to your SMART Board interactive whiteboard, refer to
the documents included with the accessories and consult the SMART Support
website for additional instructions.
•When connecting both a guest computer and a host computer to your
interactive whiteboard system, make sure the computer in use for the
presentation is connected to your SMART Board interactive whiteboard’s
USB cable connector.
).
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20 |CHAPTER 3 – CONNECTING YOUR SMART BOARD 600I3 INTERACTIVE
WHITEBOARD SYSTEM
Installing SMART Notebook Software
When you connect a computer with SMART Notebook software to your system, you
can display and interact with Ink Aware programs on your SMART Board interactive
whiteboard. You can connect the video output of a hardware device, such as a VCR
or DVD player, to the interactive whiteboard system’s ECP to display this video signal
on your system.
Refer to your installation document to perform initial connection setup on your
SMART Board 600i3 interactive whiteboard system.
Your interactive whiteboard system includes a software CD (for a Mac OS or
Windows® operating system) shipped in the box with the 600 series interactive
whiteboard. You must install the software before you can use your interactive
whiteboard system features. Check the SMART Support website
of software. If your software CD includes an older version of the software, you will
need to download a newer version.
for the latest version
If SMART Board software or SMART Notebook software is already installed on your
computer, you can take this opportunity to upgrade your software to ensure
compatibility. SMART Notebook software upgrades and online Help are available at
www.smarttech.com/support/software/index.asp
hardware requirements for each software version.
. This page also lists the minimum
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Connecting the Cables to the
UF55/UF55w Projector
Refer to the following diagrams as you connect the cables to the projector.
Routing the Cables
When connecting cables from the UF55 projector to models 560, 580, 660 and 680
interactive whiteboards, make sure all cables pass along the top of the SMART Board
mounting bracket and down the left or right side of the interactive whiteboard.
When connecting cables from the UF55w projector to the model 685 interactive
whiteboard, make sure all cables pass between the two SMART Board mounting
brackets. The mounting brackets should be at least four inches apart to provide full
support for the interactive whiteboard’s weight.
Cabling for the SMART Board
560, 580, 660 and 680
interactive whiteboards
Route cable between the
two mounting brackets for
the SMART Board 685
interactive whiteboard
NOTE
Don’t connect the power cable to a power outlet until you’ve connected all the
cables to the projector.
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To connect the power,
ECP and network cables
to the projector
1. Remove the projector’s cable cover.
2. Pass the cable through the boom, and then connect it to the power supply
receptacle. Make sure that the power cable is in the farthest position to the right in
the cable slot.
Cable Slot
Power Supply
Receptacle
3. Pass the ECP cable through the boom. The upper portion of the ECP cable is too
thick to fit inside the cable slot. Put all the cables on the thinner portion of the ECP
in the cable slot instead.
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23 |CHAPTER 3 – CONNECTING YOUR SMART BOARD 600I3 INTERACTIVE
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4. Connect the ECP cables to the projector by connecting each section separately.
–Connect the S-Video and two Audio cables from your ECP to the receptacles
in section A.
–Connect the Video and two Audio cables from the ECP to the receptacles in
section B.
–Connect the Audio 2 and Computer 2 VGA cables to the receptacles in
section C.
–Connect the ECP DB-9 Control cable from the ECP in section D.
A
Audio InAudio In
A
B
VideoS-video
Computer (VGA) 2
Audio 1 Audio Out ServiceControl
Audio 2
CD
Computer (VGA) 1
B
VGA Out
CD
5. Connect the VESA RGB (VGA) connector and the DB-25 connector from the
harness cable to the ECP.
DB-25
Connector
VGA Connector
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24 |CHAPTER 3 – CONNECTING YOUR SMART BOARD 600I3 INTERACTIVE
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6. Pass the Audio, VGA and network cables (not supplied) through the boom, and
then connect them to your projector.
–Connect the Audio 1 and Computer 1 VGA from your external computer
(section E).
–Connect the RJ-45 network cable from your external LAN receptacle
(section F).
NOTE
These cables are for optional equipment.
Audio InAudio In
VideoS-video
Computer (VGA) 2
VGA
E
Audio 1 Audio Out ServiceControl
Audio 2
Computer (VGA) 1
EF
3.5 mm
7. Replace the projector’s cable cover.
8. Connect the projector’s power cable to an outlet.
VGA Out
F
RJ-45
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Connecting Your Guest Computer to the ECP’s Inputs
IMPORTANT
•Use the VGA connector on the ECP to connect your guest computer’s video
output. If you do not have guest computers, you can use the VGA connector
on the ECP to connect your host computer’s video output.
•Most laptops require configuration to output VGA signals.
To connect your guest
computer’s video or audio
output to your ECP
1. Turn off your SMART Board interactive whiteboard system.
2. Make sure that you have a shielded
VGA cable (not included) and an
audio cable with 3.5 mm plugs
(optional, not included) that are long
enough to connect your guest
computer to your ECP.
3. Connect the VGA cable to the VGA
input on the bottom of your ECP.
4. Connect the other end of your VGA
cable to your computer’s video output.
5. If you’re connecting audio, connect your audio cable to the audio input.
6. Connect the other end of the audio cable to your computer’s audio output.
IMPORTANT
Your interactive whiteboard system does not include speakers. To play audio,
connect an audio system to the projector’s audio output. Consult your
authorized SMART reseller to determine your audio output options.
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Connecting Peripheral Visual or
Audio-Visual Devices
To connect a DVD player, VCR, document camera, digital camera or other peripheral
visual or audio-visual device to the SMART Board interactive whiteboard system, you
must connect the device’s video and audio outputs to the ECP. You can have up to
three peripheral devices and a host computer connected at one time.
IMPORTANT
If you have peripheral devices that do not use a 4-pin mini-DIN connector or an
RCA composite video jack, or if your device has an audio connection that does
not use RCA jacks, you may need to purchase third-party adapters.
To connect S-video,
composite and other
audio-visual inputs
1. Turn off your SMART Board interactive whiteboard system.
2. Connect the device’s video cables to the ECP using the appropriate inputs.
–Input 2 is the VGA connector
–Input 3 is the S-video 4-pin mini-DIN connector
–Input 4 is the composite video input.
3. For each peripheral device, connect the device’s audio cables to the associated
red and white RCA jacks next to the appropriate video input.
Page 39
Chapter 4
Using Your SMART Board
600i3 Interactive
Whiteboard System
This chapter describes the basic operation of your interactive whiteboard system, how
to retrieve system information and how to access the projector’s image adjustment
options.
Topics covered include:
•Turning the System On and Off and Selecting an Input (page 28)
•Using Your Interactive Whiteboard (page 28)
•Using Your UF55/UF55w Projector (page 29)
–Using Your Remote Control (page 29)
–Menu Options (page 29)
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28 |CHAPTER 4 – USING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Turning the System On and Off and
Selecting an Input
Your ECP has a Power button and four Input Selection buttons. You can connect up
to three peripheral devices and one host computer at the same time. You can add
your own labels to the ECP buttons. The ECP’s Power button includes a cool down
function that extends the lamp’s life span.
To turn on the interactive
whiteboard system and
select an input
1. Press the ECP’s Power button to turn on the system.
NOTE
Depending on the video source, it may take several seconds for the video
image to display.
2. Press an Input Selection button to select a video source.
3. Press the ECP’s Power button twice.
TIP
Consider leaving the system on between uses. Repeatedly turning the lamp on
and off can reduce its life.
Using Your Interactive Whiteboard
Refer to your SMART Board 600 series Interactive Whiteboard Installation and User’s Guide (document 1414
When you connect your interactive whiteboard system to a computer with SMART
Notebook or SMART Board software, you can access the software’s full capabilities.
The computer interprets your touch on the interactive screen and moves the pointer to
the corresponding point on the computer’s screen. You can also use the pen tray tools
to add or remove digital ink on the interactive whiteboard screen.
) on using information about your interactive whiteboard.
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WHITEBOARD SYSTEM
Using Your UF55/UF55w Projector
The UF55/UF55w projector includes two LED indicators. You can view the Power and
Temperature status indicators on the projector’s underside to determine the projector
status and to troubleshoot unexpected behavior.
Using Your Remote Control
The UF55/UF55w projector system remote control enables you to open on-screen
projector menus and change the projector settings. You can also use the remote
control’s ON/IDLE button or the ECP power button to turn the projector system on
or off.
NOTE
Ensure that you remove the remote control battery’s plastic casing before use.
You can access the adjustment options through the remote control’s Menu button.
To adjust settings using
the remote control
1. Press the left or right button to access a menu option.
2. Press the up or down button to select the relevant menu option.
3. Press the left or right button to move between menu option settings.
4. Press enter when you’re satisfied with the settings.
Menu Options
NOTE
The menu heading at the top of all settings is SMART UF55 Settings.
Menu
Heading
Image
Adjustment
SettingsDescription
Display
Mode
BrightnessAdjusts projector brightness from 0 to 100.
ContrastAdjusts projector contrast from 0 to 100.
FrequencyAdjusts the frequency of the projected image from -5
Adjusts the display output to User, sRGB, Dark Classroom and Bright Classroom.
to 5. Default is set to 0. Applies to the VGA inputs
only.
TrackingSynchronizes your display timing with your
computer’s graphic card from 0 to 31. Applies to the
VGA inputs only.
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Menu
Heading
SettingsDescription
H-positionAdjusts the horizontal position of the projected image
from 0 to 100.
NOTE: Do not adjust this option unless advised to do
so by a certified SMART Technical Support
Specialist. You can apply these settings only after all
other changes to the boom are made. Applies to the
VGA inputs only.
V-positionAdjusts the vertical position of the projected image
from -5 to 5.
NOTE: Do not adjust this option unless advised to do
so by a certified SMART Technical Support
Specialist. You can apply these settings only after all
other changes to the boom are made. Applies to the
VGA inputs only.
SaturationAdjusts the image from black and white to saturated
color from 0 to 100. Applies to the S-video and
composite inputs only.
Audio
Control
SharpnessAdjusts projector contrast, from 0 to 31. Applies to the
S-video and composite inputs only.
TintAdjusts the image color balance of red and green
from 0 to 100. Applies to the S-video and composite
inputs only.
White
Adjusts the image color brightness from 0 to 10.
Peaking
DegammaAdjusts the color performance of the display from
0 to 3.
ColorAdjusts your individual color settings.
VolumeIncreases and decreases volume from -20 to 20.
Mute,
Turns these features On or Off.
Disable
Volume
Control and
Closed
Captioning
Closed
Captioning
Adjusts the closed captioning language to CC1
language or CC2 language.
Language
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Menu
Heading
Default
Settings
SettingsDescription
Auto Signal
Detect
Select On to scan until the first input signal is found,
or select Off to keep signal detection in one input
connector.
Lamp
Reminder
Select On or Off to show or hide the warning
message when the change lamp message appears.
Lamp ModeAdjusts brightness to Standard or Economy.
Auto Power
Sets the countdown timer from 0 to 180 minutes.
Off
(minutes)
ZoomAdjusts the zoom in or out from 0 to 30. The settings
will change the image settings when they’re done
mechanically with the boom.
Projector IDSets the projector ID number from 0 to 99.
KeystoneAdjusts the vertical keystone on the projector unit
from -40 to 40.
NOTE: Don’t adjust this option unless advised to do
so by a certified SMART Technical Support
Specialist.
Default
Settings,
cont’d.
Network
Settings
Aspect
Ratio
Start up
Screen
Adjusts the image output to Fill Screen, Match Input
or 16:9.
Selects the type of start up screen to SMART/User,
Capture User Start up Screen or Preview Start up
Screen.
Set to
Default
Resets all of your projector settings to their factory
defaults.
NOTE: Don’t adjust this option unless you want to
reset all of the applied settings, or unless you are
advised to do so by a certified SMART Technical
Support Specialist.
StatusDisplays the network connection status as
Connected or Disconnected.
DHCPTurns the network DHCP On or Off.
Password
Reminder
Allows you to send an e-mail password to yourself,
using web management.
IP AddressDisplays your IP address in x.x.x.x format.
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32 |CHAPTER 4 – USING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Menu
Heading
Multiple
Languages
SettingsDescription
Subnet
Displays the subnet mask number in x.x.x.x format.
Mask
GatewayDisplays the default gateway of the network to the
projector in x.x.x.x format.
DNSDisplays the DNS number in x.x.x.x format.
MAC
Address
Group
Displays the MAC address in xx-xx-xx-xx-xx-xx
format.
Displays the group name.
Name
Projector
Displays the projector name.
Name
LocationDisplays the location.
ContactDisplays your contact information.
LanguageProjector menu support is available in English
Displays the duration of your projector lamp’s use in
xxxx format, from when it was reset last.
InputDisplays the input connector type.
ResolutionDisplays the current display resolution.
Firmware
Version
MPU
Displays the projector firmware version in x.x.x.x
format.
Displays the projector MPU version.
Version
Network
Displays the projector network version.
Version
Model
Displays the projector model number.
Number
Serial
Displays the projector serial number.
Number
To access further information on Web Management, Home Page and the Control
Panel, see the UF55/UF55w Projector User’s Guide (document 133564)
.
Page 45
Chapter 5
Troubleshooting Your
SMART Board 600i3
Interactive Whiteboard
System
This chapter provides basic troubleshooting information for your SMART Board 600i3
interactive whiteboard system. For more complex issues or issues not mentioned in
this section, please contact your authorized SMART reseller
Technical Support website.
Topics covered include:
•System Warning Lights (page 34)
–ECP Ready Light and System Status (page 34)
or consult the SMART
–Projector Ready Lights and Projector Status (page 34)
•Errors (page 35)
–Temperature Exceeded (page 35)
–Fan Failure (page 35)
–Color Wheel Failure (page 36)
–Lamp Failure (page 36)
–Ready Light Isn’t Lit (page 36)
•Interactive Whiteboard Indicators and Controls (page 37)
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34 |CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
System Warning Lights
ECP Ready Light and System Status
The ECP ready light is located on the ECP’s main power button. This button also
functions as your status warning light.
Ready LightStatus
OffThe projector system isn’t receiving power. Check your
power cord, RS-232 connector at the projector (located
below the power cable) and power supply. If nothing
changes after checking your power cord, RS-232
connector and power supply, call your authorized SMART
reseller.
Solid amberThe projector is receiving power but it is turned off.
Flashing greenThe projector is receiving power and is starting up.
Solid greenThe projector is ON and the ECP is receiving power and
communicating with the projector.
Flashing amberThe interactive whiteboard system is about to enter Idle
mode.
Projector Ready Lights and Projector Status
The UF55/UF55w projector’s two indicator LED lights (Power and Temperature) are
located on the boom-mounted projector. Specific light sequences convey information
about the state of your projector, including warning messages and issues. The
following table describes projector warning messages and issues.
IMPORTANT
After you resolve your projector’s issue, you must unplug and then re-plug in your
projector power cable, clear the indicator light sequence and reset your
projector’s status.
Message
Idle mode Solid AmberOff
Power LED
(Green/Amber)
Temperature LED
(Red)
PoweringFlashing GreenOff
On (Lamp On)Solid GreenOff
CoolingFlashing AmberOff
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WHITEBOARD SYSTEM
Message
Error (Temperature
Exceeded)
Error (Fan Failure)OffSolid Red
Error (Color Wheel
Failure)
Error (Lamp Failure)Solid AmberFlashing Red
Power LED
(Green/Amber)
OffFlashing Red
OffSolid Red
Temperature LED
(Red)
Errors
Temperature Exceeded
If the Temperature Exceeded indicator message appears, and your projector turns off
during use, one of the following issues is occurring:
•Your projector has overheated internally. The projector can overheat due to
blocked air vents or an internal temperature over 131°F (55°C).
To resolve
the temperature
exceeded error
To resolve your
fan failure error
•The temperature outside your projector is too high.
1. Wait 15 minutes for the projector to cool down before attempting to restart.
2. Make sure that nothing is blocking the air intake and exhaust.
3. Disconnect the power cord from the power outlet.
4. Reconnect the power cord.
5. If the previous steps don’t resolve the issue and your projector still doesn’t turn on,
unplug the power cord, and then contact your authorized SMART reseller.
Fan Failure
If the Fan Failure indicator message appears and your projector turns off during use,
one of the following issues is occurring:
•One of the fans has failed.
•Your projector is overheating internally.
Disconnect the power cord, and then contact your authorized SMART reseller.
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Color Wheel Failure
If the Color Wheel Failure error message appears, and your projector turns off during
use, your projector has an internal problem.
To resolve the color
wheel failure error
To resolve your indicator
lamp failure error
1. Disconnect the power cord from the power outlet.
2. Reconnect the power cord.
3. If the previous steps don’t resolve the issue, disconnect the power cord, and then
contact your authorized SMART reseller.
Lamp Failure
If the Lamp Failure indicator message appears and the lamp turns off during use or
won’t turn on, one of the following issues is occurring:
•The lamp over-heated (the lamp can overheat due to blocked air vents).
•The lamp temperature is too high.
•You need a new lamp because the lamp has reached the end of its life.
•The projector has an internal problem.
1. Disconnect the power cord from the power outlet.
2. Reconnect the power cord.
3. If the previous steps don’t resolve the issue, the lamp might be at the end of its
life. See page 43 or go to the SMART Technical Support website
on how to replace the lamp.
4. If the projector still doesn’t turn on, unplug the power cord, and then contact your
authorized SMART reseller.
for information
Ready Light Isn’t Lit
If your Ready light isn’t lit, one of the following issues is occurring:
•There was a power outage or a power surge.
•A circuit breaker or a safety switch was tripped.
•The projector isn’t connected to the power source.
•The projector has an internal problem.
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To resolve your unlit
ready light issue
1. Check the power source, and then make sure all cables are connected.
2. Confirm your projector is connected to an active power outlet.
3. Make sure that the pins on the connectors aren’t broken or bent.
4. Make sure that the Hide Display feature on the remote is disabled.
5. If the previous steps don’t resolve the issue, disconnect the power cord and then
contact your authorized SMART reseller.
Interactive Whiteboard Indicators
and Controls
The SMART Board 600 series interactive whiteboard includes the following indicators
and controls:
•The ready light LED
•The pen tray LEDs and buttons
•The controller module’s reset button
The ready light LED is in the lower-right part of the interactive whiteboard’s frame. The
ready light indicates the operational state of the controller module. If the interactive
whiteboard starts responding unusually or if the LED displays colors other than green
when it is on, try resetting the power and unplugging the USB connection to your
computer. See the SMART Board 600 Series Interactive Whiteboard Installation and
User’s Guide (document 1414
Fast Track Troubleshooting flowchart (document 117615
Support website.
) to solve common issues. If the issues persist, see the
) on the SMART Technical
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WHITEBOARD SYSTEM
Page 51
Chapter 6
Maintaining Your SMART
Board 600i3 Interactive
Whiteboard System
This chapter includes methods for preventing damage to and properly cleaning your
SMART Board 600i3 interactive whiteboard system. Follow the additional instructions
and recommendations in your SMART Board 600 Series Interactive Whiteboard Installation and User’s Guide (document 1414
whiteboard system.
Topics covered include:
•Preventing Damage to Your Interactive Whiteboard (page 39)
•Cleaning Your Interactive Whiteboard (page 40)
•Cleaning the Pen Tray (page 41)
•Cleaning the UF55/UF55w Projector (page 41)
) to properly maintain your interactive
•Locating Your Projector Serial Number (page 42)
Preventing Damage to Your Interactive
Whiteboard
Although the SMART Board 600 series interactive whiteboard’s surface is very
durable, take these precautions to prevent damage to the interactive screen and to
other components.
•Don’t use sharp or pointed objects, such as ballpoint pens or pointers, as
writing tools.
•Never use abrasive erasers or harsh chemicals when cleaning.
•Never leave adhesive tape on the writing surface for extended periods. Lifting
the tape may remove the coating that provides the interactive whiteboard’s
dry-erase capability.
•Avoid setting up and using your interactive whiteboard in an area with excessive
levels of dust, humidity or smoke.
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40 |CHAPTER 6 – MAINTAINING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Cleaning Your Interactive Whiteboard
For cleaning instructions, refer to your SMART Board 600 Series Interactive Whiteboard Installation and User’s Guide (document 1414
SMART Board interactive whiteboard will provide years of trouble-free service. Follow
these tips to keep the screen surface clean:
NOTE
•Before you clean your interactive whiteboard, shut down the computer or
disconnect the USB cable connecting your interactive whiteboard to the computer.
Otherwise, you may inadvertently activate applications or scramble an attached
computer’s desktop icons when you clean the screen.
•Don’t use low-odor dry-erase markers such as EXPO2®, because they can be
very difficult to remove. Use standard dry-erase (high-odor) markers that include a
warning to use them only in well-ventilated areas.
•Erase dry-erase ink as soon as possible after use. The longer dry-erase ink is on
the surface, the more difficult it is to remove.
). With proper care, your
•Remove excess dry-erase dust with a damp lint-free cloth before using a cleaner.
•If erasing doesn’t completely remove dry-erase ink, clean the writing surface with
a household glass cleaner (such as Windex®) daily, weekly or as required.
•Use a dry-erase marker cleaner if ink remains after erasing.
•Don’t allow glass cleaner to flow into the crack between the lower frame and the
writing surface, or into the pen tray recesses.
•Use isopropyl alcohol for stubborn stains and ghosting.
To remove marks made with a permanent marker, use a cleaner such as the
Sanford® EXPO Dry Erase Board Doctor. Write directly over the permanent ink stain
with the product, allow the solution to dry completely and then wipe clean.
You can also use a high-odor dry-erase marker to remove marks from a permanent
marker because dry-erase ink contains solvents that can remove permanent ink.
Cover the permanent ink with the dry-erase ink and wipe with a lint-free cloth while the
ink is still wet. If any trace of the ink remains, spray a lint-free cloth with a glass or
whiteboard cleaner and wipe the area clean.
TIP
When removing permanent marker ink, don’t use low-odor or non-scented dryerase markers. They don’t contain the appropriate solvents.
Page 53
41 |CHAPTER 6 – MAINTAINING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Cleaning the Pen Tray
If the infrared sensors in the bottom of the pen tray’s recesses are obstructed, the
sensors don’t reliably detect when a pen or the eraser is removed or replaced. If the
LED indicators don’t turn on, the infrared sensors are obstructed which will prevent
the lifted tool on the interactive whiteboard from working.
Infrared Sensors
To clean a sensor, moisten a cotton swab with a household glass cleaner, such as
Windex, and carefully clean the infrared transmitter and receiver.
NOTE
There are no user serviceable parts inside the pen tray. Only qualified personnel
should disassemble the pen tray. If dust or a small object prevents you from
pressing a button, or causes a button to stick, remove the object carefully.
Cleaning the UF55/UF55w Projector
WARNING
Cleaning a boom-mounted projector may result in a fall and injury.
CAUTION
•Before you clean the UF55/UF55w projector, press the power button twice on
the ECP or remote to put the system into Idle mode, and then allow the bulb
to cool for 30 minutes.
•Do not allow liquids or commercial solvents of any kind to flow into the
projector base or head. Do not use spray cleaners or solvents near any part of
the projector, as it may damage or stain the unit.
IMPORTANT
Wipe the exterior of the projector using a lint-free cloth.
Page 54
42 |CHAPTER 6 – MAINTAINING YOUR SMART BOARD 600i3 INTERACTIVE
WHITEBOARD SYSTEM
Cleaning the Projector
Follow these guidelines to clean the projector:
•Avoid touching the lens. If lens cleaning is necessary:
–Use liquids or commercial solvents (such as glass cleaners) to clean the lens,
but don’t spray them directly on the system.
–Use protective gloves and dip a lint-free cloth (such as Purestat® PW2004) in
an anti-static solvent (such as Hyperclean® EE-6310).
–Make sure you gently wipe the lens from the center to the outer area.
•Avoid spraying cleaner on the projector system. Spraying on the projector’s
components and lamp may result in damage and poor image quality.
Locating Your Projector Serial Number
The serial number on the UF55/UF55w projector is located on the top mounting plate
(the side away from the projector’s lens). To access the serial number through your
projector’s on-screen menu, see page 31 of the UF55/UF55w Projector User’s Guide.
www2.smarttech.com/kbdoc/133564
Serial Number Location
Page 55
Appendix A
Replacing Your UF55/
UF55w Projector Lamp
This appendix has detailed instructions on how to replace your projector lamp.
Topics covered include:
•Replacing the Projector Lamp (page 43)
–Removing the Projector from the Boom (page 45)
–Replacing the Projector Lamp Module (page 47)
–Replacing the Projector (page 49)
–Resetting the Lamp Timer (page 50)
Replacing the Projector Lamp
If a lamp fails, or if a replacement message appears on the UF55/UF55w projector’s
screen, a qualified person can replace the projector lamp. Don’t access the service
panel if you don’t have a replacement lamp and instructions.
WARNING
•Do not attempt to service the projector other than performing routine lamp
replacement. Other than the lamp module, there are no user-serviceable
parts inside the unit.
•Refer to the safety warnings and precautions published in the UF55/UF55w
projector manual.
•This projector detects its own remaining lamp life. Replace the lamp when the
lamp life warning message appears. If you continue to use the projector after
the replacement message appears, the lamp might shatter or burst, scattering
glass throughout the projector head.
Page 56
44 |APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
•If the lamp has shattered or burst:
–Call your authorized SMART reseller
for instructions. Don’t attempt to
replace the lamp.
–Don’t touch the glass fragments because they might cause injury.
–Leave and then ventilate the area where the lamp shattered or burst.
–Wash your hands thoroughly if you’ve come into contact with lamp debris.
–Thoroughly clean the area around the projector, and discard any edible
items placed in that area because they might be contaminated.
•You must remove the projector from the projector’s arm before servicing
the lamp.
–Replacing the lamp in a boom-mounted projector might result in a fall
or injury.
–Uncovering the lamp while the projector is mounted on a projector’s arm
might lead to product damage or personal injury from falling pieces of
glass if the lamp is broken.
•When replacing the projector lamp:
–Turn the projector off and wait 30 minutes for the lamp to cool completely
before removing the projector from the boom.
–Do not remove any screws other than those specified in the lamp
replacement instructions.
–Wear protective eyewear while changing the lamp. Failure to do so can
cause injury or loss of eyesight if the lamp shatters or bursts.
–Use only replacement lamps approved by SMART Technologies. Contact
your authorized SMART reseller
for replacement parts.
–Never replace the lamp assembly with a previously-used lamp assembly.
–To prevent premature lamp failure or exposure to mercury, always handle
the fragile lamp assembly with care. Use gloves when touching the lamp.
Do not touch the lamp with your fingers.
–Recycle or dispose of the lamp as hazardous waste, in accordance with
local regulations.
•When returning the projector to the boom, replace all of the screws you
removed when you removed the projector. Failure to do so can result in the
projector falling from the boom resulting in injury or equipment damage.
Page 57
45 |APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
Removing the Projector from the Boom
Before you can replace the projector lamp, you must remove the projector from
the boom.
NOTE
Ensure that you remove the projector’s plastic lens cover.
WARNING
Two people are required to remove and replace the projector.
To remove the projector
from the boom
1. Turn off the projector by pressing the remote control’s power button.
2. Wait for the projector to cool by allowing the fan to completely shut down, and
then disconnect the power cord from the wall.
3. Disconnect all of the cables from the projector. To see steps on removing the
cable cover, see the UF55/UF55w Projector User’s Guide
4. While firmly holding the projector with your hand, and without putting pressure or
weight on the projector boom, remove the screw holding the cover in place, and
then remove the cover. Put the screw in a safe place.
.
Page 58
46 |APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
5. If you use a projector padlock, make sure you remove it from the locking loop. If
you need access to your projector locking screw, loosen the wingnut and slide the
projector all the way back, away from the interactive whiteboard’s screen, and
then re-tighten the wingnut.
6. Remove the single screw on the bracket with a Phillips® No. 2 screwdriver. Put
the screw in a safe place.
CAUTION
The projector may drop freely if it is moved around when the screw
is removed.
7. Using two hands, remove the projector from the boom.
8. Carefully unhook the projector from the hooks on the projector boom, and then lay
the projector flat on your work area so the warning lights face upwards.
Page 59
47 |APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
Replacing the Projector Lamp Module
After you remove the lamp from the boom, follow these instructions to replace
the lamp.
To remove and
replace the lamp
1. Wait at least 30 minutes for the projector to completely cool down.
2. Pull up the outer lamp cover using your finger.
3. Remove the outer lamp cover and keep it in a safe place.
4. Loosen the two screws on the inner lamp module with a Phillips No. 2 screwdriver.
The screws remain captive with the lamp module.
Page 60
48 |APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
5. Pull up on the lamp module’s handle, and then remove the lamp.
IMPORTANT
Recycle or dispose of the lamp module according to your local
waste authority.
6. Remove the replacement lamp module’s packaging.
CAUTION
Do not touch any part of the lamp module except the housing.
7. Put the replacement lamp into the lamp slot, push it all the way down, and then
tighten the lamp locking screws until it is secure.
8. Replace the outer lamp cover into its original position.
Page 61
49 |APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
Replacing the Projector
WARNING
Two people are required to replace the projector.
To replace the projector
on the boom
1. Put the projector back on the boom by aligning the hooks with the slots on
the projector.
CAUTION
Hold the projector firmly when re-attaching it to the stationary boom.
2. Secure the projector to the plate using the screw that you retained after you
removed the projector from the boom.
WARNING
Be sure to replace this screw. The projector can fall from the boom causing
injury or damage to the projector when this screw isn’t in place.
3. Replace your projector padlock (optional).
Page 62
50 |APPENDIX A – REPLACING YOUR UF55/UF55w PROJECTOR LAMP
4. Connect all cables to the projector and then attach the cable cover.
5. Replace the cover on the top of the boom.
6. Replace and tighten the screw until it is secure, without putting pressure or weight
on the projector boom.
7. Connect the power cord to the wall power outlet, and then wait for the projector to
turn on completely.
8. If required, re-adjust the projected image. See page 13.
Resetting the Lamp Timer
After you replace the lamp, reset the lamp timer.
To reset the lamp timer1. Press the power button on the extended control panel (ECP) or the remote
control to start the interactive whiteboard system.
The ECP’s power light turns solid green when the system starts.
2. Wait 5 minutes for the projector to warm up.
3. Press DOWN, UP, UP, LEFT, UP (DUULU) on the remote control to access the
service menu.
4. Using the remote control, select the Lamp Hour Reset option, and then
press OK.
Both Lamp Hour values (Standard and Economy) are reset to zero.
NOTE
You unable to reset the Display Hour value because it is the running total
hours the projector has been in use.
5. Press the Menu button on the remote control.
The SMART UF55 Settings menu appears.
6. Select to confirm that Lamp Hours has been reset to zero.
The system is ready to use.
Page 63
Appendix B
Remotely Managing Your
SMART Board 600i3
Interactive Whiteboard
System
This appendix has detailed instructions on how to set up your computer or room
control system to manage your SMART Board 600i3 interactive whiteboard system
settings.
Topics covered include:
•Connecting Your Room Control System to the ECP (page 52)
–Pin Configuration on the ECP RS-232 Connector (page 52)
–Serial Interface Settings (page 52)
•UF55/UF55w Programming Commands (page 54)
–Powerstate Controls (page 54)
–Command Inventory (page 54)
–Powerstate Control (page 56)
–Source Selection (page 57)
–Video Control (page 57)
–Audio Control (page 58)
–Network Information (page 59)
–System Information (page 60)
Page 64
52 |APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
Connecting Your Room Control System to
the ECP
You can externally manage projector settings by connecting a computer or room
control system to the serial interface (RS-232) on the ECP for the UF55/UF55w
projector. Using a computer connection or room control system, you can select video
inputs, start up or shut down the interactive whiteboard and request information such
as projector lamp usage, current settings and network addresses.
Pin Configuration on the ECP RS-232 Connector
The following table provides the pin configuration on the ECP. This pin configuration
follows a three-wire connection, so that a straight-through male to female RS-232
serial cable connects to the ECP serial interface in the following arrangement.
Pin
Number
2Transmit
3Receive
5Signal Ground
Female UF55/UF55w Projector ECP RS-232 Connector
Serial Interface Settings
The UF55/UF55w projector’s serial interface settings are not configurable. You must
configure your computer’s serial communication program (such as Microsoft®
HyperTerminal) or your room control system’s serial communication settings with the
following values:
SettingValue
Data Rate19.2 kbps
Data Bits8
ParityNone
Page 65
53 |APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
SettingValue
Stop Bits1
Flow ControlNone
NOTES
•All commands should be in ASCII format. Terminate all commands with a
carriage return.
•All responses from the ECP are terminated with a carriage return line feed
combination followed by a command prompt. Wait until you receive the
command prompt indicating the system is ready for another command before
proceeding.
•The room control feature of your projector is always on.
To configure
your computer’s
serial interface
1. Turn on your computer, and then start your serial communications program or
terminal emulation program.
2. Connect your computer to the ECP’s serial connector using a DB9 cable.
CAUTION
Do not connect your serial cable directly to the projector’s RS-232 serial
interface. Use ECP’s RS-232 serial interface only.
3. Configure your serial interface settings using the values in the table in the
previous section, and then press ENTER.
An “invalid cmd= ? for help” message appears, and the > character appears as a
command prompt on the following line.
NOTE
If no message or an error message appears, your serial interface
configuration isn’t correct. Repeat step 3.
4. Type commands to configure your settings.
NOTES
–To see a list of available commands, type ? and then press ENTER.
–When you’re using a terminal emulation program, turn on your program’s
local echo setting if you want to see characters as you type them.
Page 66
54 |APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
UF55/UF55w Programming Commands
Powerstate Controls
The UF55/UF55w projector responds to commands only at certain power levels and
times. There are four projector power states:
•Idle
•Powering (startup)
•On (operating)
•Cooling (idle)
The embedded firmware program coordinates command sequencing and is capable
of buffering up to 127 commands. In each power state, the commands are buffered
until the system can process them. The ? command will list all available commands for
the current powerstate.
IMPORTANT
The system buffer can delay response times. Response times vary.
Command Inventory
The UF55/UF55w projector responds to the commands in the tables on the
following pages.
CAUTION
•Allow at least 15 minutes for cooling before sending the On command after
turning off the system. Cycling power to the projector repeatedly can lock or
damage the interactive whiteboard system.
•Check your entries carefully before entering your commands.
NOTES
•Commands aren’t case sensitive.
•Type commands exactly as they appear in the left column of the tables.
•Press ENTER after typing each command.
•After the projector executes a command, it generates a response. There are
two ways to program the command sequence to turn on the system, wait for
the powering cycle to finish and select an input source:
–Allow the ECP to sequence the commands
–Control the sequence programmatically
Page 67
55 |APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
To allow the ECP to
sequence commands
To control the sequence
programmatically
1. Type on, and then press ENTER.
2. Type set input=vga1, and then press ENTER.
Start
Send command:
ON
Wait for
response
Send command:
get powerstate
Wait for
response
Is the response:
powerstate=on
YES
Send command:
set input vga1
Wait for
response
NO
Page 68
56 |APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
Powerstate Control
The Powerstate control allows the projector to turn on or off and switch between other
related controls.
CommandResponsePowered Off
onpowerstate=[powerstate]yes
off [off option]powerstate=[powerstate]yes
get powerstatepowerstate=[powerstate]yes
NOTE
You must send the off command twice. The first command displays an on-screen
message, and the second command shuts off the system. You must send the
second command within 10 seconds of the first, or the command times out.
FieldPossible ValuesDescription
off optionnowThis is an optional field, which
when specified shuts down
the projector immediately. If
Now isn’t specified, a dialog
box appears with the
message, “Press Power
Button to Turn off
Projector.” A second Off
command must be sent within
10 seconds to completely turn
off the projector or else the
projector doesn’t turn off.
powerstatepowering
on
cooling
confirm off
idle
This indicates the projector’s
current powerstate.
NOTE: Confirm Off, as listed
under the Possible Value list
in the table, is a nonselectable powerstate that is
returned during stage one of
the two button off sequence.
Page 69
57 |APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
Source Selection
The Source Selection control allows you to switch between input sources.
.
CommandResponsePowered Off
set input [target]input=[current]no
get input [current]input=[current]yes
FieldPossible ValuesDescription
target input=VGA1
=VGA2
=Composite
=S-Video
current inputVGA1
VGA2
Composite
S-Video
None
Allows you to select which
application you would like to
switch to.
Indicates the current input
selected.
NOTE: The None value is a
non-selectable value that
appears when you enter a
‘get input’ command while the
projector is in idle mode.
Video Control
The Video control allows you to switch between Video output related controls.
CommandResponsePowered Off
get brightness
[target]
get brightnessbrightness=[current]no
brightness=[current]no
set contrast [target]contrast=[current]no
get contrastcontrast=[current]no
Page 70
58 |APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
FieldPossible ValuesDescription
target brightness+val
-val
=0 to 100
If you specify a + or - before
the value, it adds or subtracts
it from the current value. If
you indicate a specific
numerical value, it sets the
brightness directly to the
number.
current brightness0 to 100Indicates the current
brightness.
target contrast+val
-val
=0 to 100
If you specify a + or - before
the value, it adds or subtracts
it from the current value. If
you indicate a specific
numerical value, it sets the
contrast directly to the
number.
current contrast0 to 100Indicates the current contrast.
Audio Control
The Audio control allows you to switch between audio output related controls. This
value range should match the range displayed on the OSD.
CommandResponsePowered Off
set volume [target]volume=[current]no
get volumevolume=[current]no
FieldPossible ValuesDescription
target volume+val
-val
=-20 to 20
If you specify a + or - before
the value, it adds or subtracts
it from the current value. If
you indicate a specific
numerical value, it sets the
volume directly to the
number.
current volume-20 to 20Indicates the current volume
selected.
Page 71
59 |APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
Network Information
The Network Information commands allow you to display various types of
network information.
CommandResponsePowered off
get netstatusnetstatus=[current]yes
set dhcpdhcp=[current]yes
get dhcpdhcp=[current]yes
set ipaddripaddr=[current]yes
get ipaddripaddr=[current]yes
set subnetmasksubnetmask=[current]yes
get subnetmasksubnetmask=[current]yes
set gatewaygateway=[current]yes
get gatewaygateway=[current]yes
set primarydnsprimarydns=[current] yes
get primarydnsprimarydns=[current]yes
get macaddrmacaddr=[current] yes
FieldPossible ValuesDescription
current netstatusconnected
disconnected
current dhcpon
off
target dhcp=on
=off
Displays the current state of the
network interface.
Displays whether the DHCP
networking is enabled or disabled.
Displays whether the DHCP
networking is enabled or disabled.
current ipaddrx.x.x.xDisplays the current IP address.
target ipaddrx.x.x.xDisplays the target IP address
(only if dhcp=off).
current subnetmaskx.x.x xDisplays the current subnet mask.
target subnetmaskx.x.x.xDisplays the target subnet mask.
current gatewayx.x.x.xDisplays the current gateway.
target gatewayx.x.x.xDisplays the target gateway.
current primarydnsx.x.x.xDisplays the current primary DNS.
target primarydnsx.x.x.xDisplays the target primary DNS.
MAC addressx-x-x-x-x-xDisplays the device’s MAC
address.
Page 72
60 |APPENDIX B – REMOTELY MANAGING YOUR SMART BOARD 600I3
INTERACTIVE WHITEBOARD SYSTEM
System Information
The System Information commands allow you to display various types of
system information.
CommandResponsePowered off
get projectoridprojectorid=[current]no
get serialnumserialnum=[current]yes
get lamphrslamphrs=[current]yes
get syshrssyshrs=[current]yes
get fwverddpfwverddp=[current]yes
get fwvernetfwvernet=[current]yes
get fwvermpufwvermpu=[current]yes
get fwverfwver=[current]yes
get bootverbootver=[current]yes
FieldPossible ValuesDescription
current projectorid0 to 99Displays the projector’s
assigned ID number.
current serialnumxxxxxxxxxxxxxDisplays the projector’s serial
number.
current lamphrs0 to 5000Displays the current lamp
hour usage.
current syshrs0 to 5000Displays the current system
hour usage.
current fwverddpx.x.x.xDisplays the projector’s DDP
version.
current fwvernetx.x.x.xDisplays the projector’s
network firmware version.
current fwvermpux.x.x.xDisplays the MPU version.
current fwverx.x.x.xDisplays the ECP application
version.
current bootverx.x.x.xDisplays the bootloader
version.
Page 73
Appendix C
Hardware Environmental
Compliance
SMART Technologies supports global efforts to ensure that electronic equipment is
manufactured, sold and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment
Regulations (WEEE Directive)
Waste Electrical and Electronic Equipment regulations apply to all electrical and
electronic equipment sold within the European Union.
When you dispose of any electrical or electronic equipment, including SMART
Technologies products, we strongly encourage you to properly recycle the electronic
product when it has reached end of its life. If you require further information, please
contact your reseller or SMART Technologies for information on which recycling
agency to contact.
Restriction of Certain Hazardous
Substances (RoHS Directive)
This product meets the requirements of the European Union’s Restriction of Certain
Hazardous Substances (RoHS) Directive 2002/95/EC.
Consequently, this product also complies with other regulations that have arisen in
various geographical areas, and that reference the European Union’s RoHS directive.
Batteries
Batteries are regulated in many countries. Check with your reseller to find out how to
recycle used batteries.
Page 74
62 |APPENDIX C – HARDWARE ENVIRONMENTAL COMPLIANCE
Packaging
Many countries have regulations restricting the use of certain heavy metals in product
packaging. The packaging used by SMART Technologies to ship products complies
with applicable packaging laws.
Covered Electronics Devices
Many U.S. states classify monitors as Covered Electronic Devices and regulate their
disposal. Applicable SMART Technologies products meet the requirements of the
Covered Electronic Devices regulations.
China’s Electronic Information
Products Regulations
China regulates products that are classified as EIP (Electronic Information Products).
SMART Technologies products fall under this classification and meet the
requirements for China’s EIP regulations.
U.S. Consumer Product Safety
Improvement Act
The United States has enacted the Consumer Product Safety Improvement Act which
limits the lead (Pb) content in products. SMART Technologies is committed to
complying with this initiative.
Page 75
Appendix D
Customer Support
Online Information and Support
Visit www.smarttech.com/support to view and download user’s guides, how-to and
troubleshooting articles, software and more.
Training
Visit www.smarttech.com/trainingcenter for training materials and information about
our training services.
Technical Support
If you experience difficulty with your SMART product, please contact your local
reseller before contacting SMART Technical Support. Your local reseller can resolve
most issues without delay.
NOTE
To locate your local reseller, visit www2.smarttech.com/st/en-US/Where+to+Buy
All SMART products include online, telephone, fax and e-mail support:
Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 4,
+1.866.518.6791, for shipping damage, missing part and repair status issues.
.
Page 76
64 |APPENDIX D – CUSTOMER SUPPORT
General Inquiries
AddressSMART Technologies
3636 Research Road NW
Calgary, AB T2L 1Y1
CANADA
Switchboard+1.403.245.0333 or
Toll Free 1.888.42.SMART (U.S./Canada)
Fax+1.403.228.2500
E-mailinfo@smarttech.com
Warranty
Product warranty is governed by the terms and conditions of SMART’s “Limited
Equipment Warranty” that shipped with the SMART product at the time of purchase.
Registration
To help us serve you, register online at www.smarttech.com/registration.
Warning lights, 34
troubleshooting articles, 63
Turning on your system, 28
U
U.S. regulations, 62
Unifi 55 projector
Cleaning, 41
position adjustment settings, 27
Remote control, 5, 27, 29
System features, 3
Using, 29
Won’t turn on, 34
user’s guides, 63
Using
Image adjustment options, 32
Selecting an input, 28
Starting up your SMART Board 600i3
interactive whiteboard system, 28
Using the remote control, 27, 29
Using your interactive whiteboard, 28
Using your Unifi 55 projector, 29