SMART Board 400 series User Manual

SMARTBoard™ 400
series interactive display
overlay

User’s guide

Product registration

If you register your SMART product, we’ll notify you of new features and software upgrades.

Register online at smarttech.com/registration.

Keep the following information available in case you need to contact SMARTSupport.

Serial number:

Date of purchase:

FCC warning

This equipment has been tested and found to comply with the lim its for a Class A digital device, pur suant to Part 15 of theFCC Rules. These lim its are designed to provide
reasonable protection against harmful interference w henthe equipment i s operatedin a commercial environment. This equipment generates, uses and can radiater adio
frequency ener gy and, if not installedand usedin accordance with the manufacturer’s instructions, m ay cause harmful i nterference to radio communications. Operation of
this equipment i n a residential area is likely to cause harmful interference in which case the user wi ll be required to correct thei nterference at his own expense.

Trademark notice

SMARTBoard, SMARTNotebook, SMARTMeetingPro, SMARTGoWir e, DViT, smarttech,theSMART l ogo andall SMART taglines are trademarks or registered
trademarks of SMARTTechnologiesULC in the U.S. and/or other countri es. Wi ndows is either a registered trademark or a tr ademark of M icrosoft Corporation in the U.S.
and/or other countr ies. Mac and Macintosh are trademarks of Apple Inc., registered in theU.S. andother countries. All other third-party product andcompany names may be
trademarks of their respective owner s.

Copyright notice

© 2011 SMARTTechnologiesULC. All rights r eser ved. No part of this publication may be reproduced, transmitted, transcr ibed, storedin a retrieval system or translated
into any languagei n any form by any means withouttheprior w ritten consent of SMARTTechnologiesULC. Information in this m anual is subject to change w ithout notice
and does not represent a commitm ent on the part of SMART. One or more of the following patents: US6320597; U S6326954; US6563491; US6741267; U S6947032;
US6954197; US7151533; US7411575; US7499033; US7619617; US7629987; U S7643006; US7692625; US7757001; US7880720; US7932899; U SD612396; USD616462;
USD617332; andUSD636784. Other patents pending.

10/2011

Important information for your interactive display overlay

W  W A R N I N G

l Failure to follow the installation instructions shipped with your SMART product could result in

personal injury and damage to the product which may not be covered by your warranty.

l Ensure that any cables extending across the floor to your SMART product are properly

bundled and marked to avoid a trip hazard.

l You must connect the USB cable that came with your interactive display overlay to a

computer that has a USB compliant interface and that bears the USB logo. In addition, the

USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and

CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid damage

to the interactive display overlay which may not be covered by your warranty.

l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

C  C A U T I O N

l Before you clean your SMART product, shut down or disconnect the computer. Otherwise,

you may scramble the desktop icons or inadvertently activate applications when you wipe

the screen.

l Do not use harsh cleaners on your interactive display overlay screen because these products

could damage the screen.

l Do not spray cleaners directly on your screen. Spray on a cloth first, and then clean the

screen.

l Do not clean the cameras in the corners of the interactive display overlay unless you are

directed to by SMARTSupport.

l Avoid setting up and using the SMART product in an area with excessive levels of dust,

humidity and smoke.

iii

Contents

Important information for your interactive display overlay iii

Chapter 1: About your interactive display overlay 1

Your SMARTBoard 400 series interactive display overlay 2
Features of your interactive display overlay 2
Accessories and replacement parts 3

Chapter 2: Setting up your interactive display overlay 5

Installing your interactive display overlay 5
Connecting your interactive display overlay to your computer 7

Chapter 3: Installing SMARTsoftware 9

Identifying your SMART software package 9
Installing SMARTMeetingPro software 10
Connecting a SMARTGoWire cable 10
Installing SMARTNotebook software 11

Chapter 4: Using your interactive display overlay 13

Orienting your interactive display overlay 13
Using touch control 14
Using multitouch gestures in Windows 7 operating system 15
Using SMARTMeetingPro software 15
Using SMARTNotebook software 17

Chapter 5: Maintaining your interactive display overlay 19

Cleaning your interactive display overlay 19
Updating SMART software 20
Transporting your interactive display overlay 20

Chapter 6: Troubleshooting your interactive display overlay 21

Appendix A: Hardware environmental compliance 23

Waste Electrical and Electronic Equipment regulations (WEEE directive) 23
Restriction of Certain Hazardous Substances (RoHS directive) 23
Packaging 23
Covered electronic devices 24
China’s Electronic Information Products regulations 24
Restriction of Certain Chemicals (REACH directive) 24

i

Chapter 1

overlay

Your SMARTBoard 400 series interactive display overlay 2
Features of your interactive display overlay 2

Software 2
Touch 2
DViT™ (DigitalVisionTouch) technology 2
USB cable 3

Accessories and replacement parts 3

When you mount your SMARTBoard™ 400 series interactive display overlay on a compatible flat-

panel display and connect it to a computer with SMART software, you have touch control of your

computer’s desktop from your interactive display overlay screen and can write and erase digital ink.

1

C H A P T E R 1

Introducing your SMART Board interactive display overlay

Your SMARTBoard 400 series interactive
display overlay

Use the illustration below to familiarize yourself with the components of your interactive display

overlay.

Features of your interactive display overlay

Software

To use all of the features of your interactive display overlay described in this guide, ensure you have

the latest version of SMARTsoftware and SMARTProduct Drivers installed on your computer.

Touch

Perform mouse functions with your finger, write in digital ink with the included pen and erase digital

ink.

DViT™ (DigitalVisionTouch) technology

DViT technology uses cameras in the corners of the frame to track contact with the surface of the

interactive display overlay.

2

C H A P T E R 1

Introducing your SMART Board interactive display overlay

USB cable

The included USB cable provides both power to your interactive display overlay and touch control of

your desktop.

Accessories and replacement parts

The following products can be used with your interactive display overlay.

CAT5-XT Cat 5 to USB extender. You require a powered hub to use a Cat 5

to USB extender with the interactive display overlay.

RPENLEDGE-SBID4 Replacement pen ledge for the SMARTBoard 400 series

interactive display overlay.

RPEN-SBID4 Replacement pen and nibs for the SMARTBoard 400 series

interactive display overlay.

GW-MP SMARTGoWire™ auto-launch cable for business.

3

Chapter 2

display overlay

Installing your interactive display overlay 5
Connecting your interactive display overlay to your computer 7

Extending your connection with a CAT5 to USB extender 8

This chapter includes information on installing an interactive display overlay on an LCD or plasma

flat-panel display, and then connecting it to a computer.

Installing your interactive display overlay

You can install your interactive display overlay on a wall-mounted or stand-mounted flat-panel

display.

W  W A R N I N G

l Ensure your wall can support the weight of your flat-panel display, your interactive display

overlay and any mounting hardware. Refer to the relevant local building codes and

regulations.

l Two people are required to mount your SMART product because it may be too heavy for one

person to safely maneuver.

I  I M P O R T A N T

For more information, see the SMART Board 400 series interactive display overlay textless

installation guide (smarttech.com/kb/160507).

5

C H A P T E R 2

Setting up your interactive display overlay

g To install your interactive display overlay

1. Place your interactive display overlay face down on a tabletop.

2. Attach the pen ledge to the bottom frame of the interactive display overlay with the two

included screws.

3. Attach the included spacers to the interactive display overlay, if required.

I  I M P O R T A N T

For a complete list of compatible flat-panel displays and the spacers they require for a secure

fit, see the SMART Board 400 series interactive display overlay flat-panel display fit list

(smarttech.com/kb/160508).

4. If the flat-panel display is wall-mounted, remove it from the wall mount and lay it face down on

the interactive display overlay.

OR

If the flat-panel display is stand-mounted, lift the interactive display overlay onto the flat-panel

display.

5. Tighten the straps to secure the interactive display overlay to the flat-panel display.

6

C H A P T E R 2

Setting up your interactive display overlay

6. If the flat-panel display was wall-mounted, return the flat-panel display and interactive display

overlay to the wall mount.

Connecting your interactive display overlay to your computer

Connect the included 9' 10" (3 m) USB cable from your computer to your interactive display overlay to

provide power to your interactive display overlay and enable touch control of your computer’s

desktop. You will also need a video cable (not included) to connect your computer to your flat-panel

display.

g To connect your interactive display overlay and your flat-panel display to your computer

1. Connect a video cable from your computer to your flat-panel display.

2. Turn on your computer and your flat-panel display.

I  I M P O R T A N T

The flat-panel display must be either the only display for your computer or a clone of your

computer’s primary display. The flat-panel display cannot be your computer’s secondary

display.

3. Connect the included USB cable from your computer to the USB connector at the upper left

back corner of your interactive display overlay.

N  N O T E

You can substitute a 16' 5" (5 m) USB cable.

7

C H A P T E R 2

Setting up your interactive display overlay

Extending your connection with a CAT5 to USB extender

If your computer will be farther than 16' 5" (5 m) from your interactive display overlay, you can use a

CAT5 to USB extender and a powered hub to connect them. You must connect the extender to a

powered hub at the interactive display overlay. If you do not, you might not have enough power to

operate the interactive display overlay.

8

Chapter 3

Identifying your SMART software package 9
Installing SMARTMeetingPro software 10
Connecting a SMARTGoWire cable 10
Installing SMARTNotebook software 11

You must install SMART software on the computer connected to your interactive display overlay to

use all the features of your interactive display overlay.

Identifying your SMART software package

The SMARTsoftware you’re entitled to depends on which model of interactive display overlay you

purchased.

If your interactive display overlay model number includes the suffix “-MP” (for example, SBID-S442-

MP"), you’re entitled to SMARTMeetingPro™ software. You can either download software from

smarttech.com/downloads or use the included SMARTGoWire cable.

If your interactive display overlay model number doesn’t include the suffix “-MP” (for example, SBID-

S442"), you’re entitled to SMARTNotebook™ collaborative learning software. Install the software

from the included DVD.

9

C H A P T E R 3

Installing SMARTsoftwar e

Installing SMARTMeetingPro software

Install SMARTMeetingPro software if your interactive display overlay model number includes the

suffix “-MP”.

I  I M P O R T A N T

SMARTMeetingPro software is available only for computers with Windows operating systems.

For more information, see the release notes in the Related documents section of the

SMARTMeetingPro software downloads page.

g To install SMARTMeetingPro software

1. Go to smarttech.com/downloads.

2. Click SMARTMeetingPro software.

3. Click Download, and then follow the on-screen instructions to save the executable file to your

desktop.

4. Double-click the executable file, and then follow the on-screen instructions.

5. Go to smarttech.com/registration to register your interactive display overlay and receive a

software product key.

Connecting a SMARTGoWire cable

You can connect a SMARTGoWire cable from your interactive display overlay to your computer to

access the features of SMARTMeetingPro software without installing the software on your

computer.

A SMARTGoWire cable is included in all SBID-4XX-MP series models. It isn’t included in SBID-4XX

series models.

You must connect your computer SMARTGoWire cable to a computer with a Windows operating

system. For other computer requirements, see the SMARTGoWire cable for SMART Meeting Pro

and SMART Meeting Pro Premium software specifications (smarttech.com/kb/151506).

I  I M P O R T A N T

Your interactive display overlay requires a SMARTGoWire cable 2.3 or later. If you have an earlier

version, you can upgrade its firmware at smarttech.com/downloads.

10

C H A P T E R 3

Installing SMARTsoftwar e

g To connect a SMARTGoWire cable

1. If your computer is connected to your interactive display overlay by a USB cable, then

disconnect the USB cable from your computer.

2. Connect the SMARTGoWire cable to the USB cable.

3. Connect the auto-launch cable’s USB connector to a USB connector on your computer.

The AutoPlay dialog box opens.

4. Select the Start SMART Meeting Pro option.

SMART Meeting Pro software starts.

g To disconnect a SMARTGoWire cable

1. Save your work as a .ppt, .pdf or .notebook file.

Press the SMART Meeting Pro icon in the notification area, and then select Exit.

2.

3. Disconnect the SMARTGoWire cable from your laptop and your interactive display overlay.

Installing SMARTNotebook software

If your interactive display overlay included a SMARTNotebook software DVD, you can install

SMARTNotebook software to access more features for your interactive display overlay.

I  I M P O R T A N T

Connect to the Internet before you install SMART software so that you can obtain a software

product key and download software updates.

N  N O T E

A SMARTNotebook software DVD isn’t included with interactive display overlay SBID-4XX-MP

models, but you can download SMARTNotebook software from smarttech.com/downloads and

register your interactive display overlay to receive a product key.

g To install SMARTNotebook software from the DVD

1. Place the DVD in your computer’s DVD tray.

The installation wizard appears.

2. Follow the on-screen instructions. You’ll be prompted to enter your product key.

11

C H A P T E R 3

Installing SMARTsoftwar e

3.

Click the SMART Board icon in the notification area (Windows operating systems) or the
Dock (Mac operating system software), and then select Check for Updates and Activation.

The SMART Product Update window appears.

4. Follow the on-screen instructions to update SMARTNotebook software and SMART Product

Drivers to their latest versions.

5. Go to smarttech.com/registration to register your interactive display overlay and receive a

software product key.

6. Enter your product key in the installation wizard and follow the on-screen instructions to

complete the installation.

12

Chapter 4

overlay

Orienting your interactive display overlay 13
Using touch control 14
Using multitouch gestures in Windows 7 operating system 15
Using SMARTMeetingPro software 15

Using SMART Business Toolbar tools 16

Using other tools 17

Using SMARTNotebook software 17

Using Floating Tools 18

Floating Tools 18

Your interactive display overlay enables you to perform mouse functions with your finger.

With SMARTsoftware installed, you can draw digital ink, erase digital ink, open an on-screen

keyboard and more.

Orienting your interactive display overlay

Orient your interactive display overlay in the following situations:

l When you install your interactive display overlay for the first time

l When you move the interactive display overlay on the flat-panel display

l When your touch doesn’t register accurately

g To orient the interactive display overlay

Press the SMART Board icon or the SMARTMeetingPro icon in the notification

1.
area (Windows operating systems) or Dock (Mac operating system software), and then select

Orient.

OR

13

C H A P T E R 4

Using your interactive displayoverlay

Press the Orientation button near the top left corner of your interactive display overlay.

The orientation screen appears.

2. Hold your finger or pen steadily on the center of the red target until you hear the buzzer, and

then lift your finger or pen away from the screen.

I  I M P O R T A N T

Ensure your finger or pen is at a right angle to the interactive surface.

The target moves to the next position.

3. Repeat step 2 for each target that appears.

I  I M P O R T A N T

Lift your finger or pen straight off of the screen. Do not drag it across the screen.

4. Test the orientation by moving the pointer around the screen using your finger or pen.

If touch is still inaccurate, orient your interactive display overlay again.

Using touch control

Even without SMART software, your interactive display overlay enables touch control as if your

touch was a mouse.

g To open a file or folder

Double-press the file or folder icon.

14

C H A P T E R 4

Using your interactive displayoverlay

g To move a file or folder

Press the file or folder icon, and then drag it.

Using multitouch gestures in Windows 7 operating system

If you have a Windows 7 operating system with multitouch gestures enabled and have

SMARTsoftware on your computer, you can use the following multitouch gestures on your

interactive display overlay.

l Zoom

l Single finger pan

l Two finger pan

l Rotate

l Two finger tap

l Press and tap

I  I M P O R T A N T

l If you are unable to use these gestures on a computer with Windows 7 operating system,

download the Windows 7 multitouch driver for the SMARTBoard 400 series interactive

display overlay from smarttech.com/downloads.

l Multitouch gestures do not work when SMARTNotebook software or SMARTMeetingPro

software are in Whiteboard mode.

Using SMARTMeetingPro software

If SMARTMeetingPro software is installed on your computer, you can access the features of

SMARTMeetingPro software.

N  N O T E

Press Help or F1 to access SMARTMeetingPro software help.

15

C H A P T E R 4

Using your interactive displayoverlay

Using SMART Business Toolbar tools

After you install SMARTMeetingPro software, the SMART Business Toolbar gives you easy access

to a variety of tools you'll use frequently.

For more information, see the SMARTMeetingPro software Help.

N  N O T E

The available SMART Business Toolbar tools change depending on which mode

SMARTMeetingPro software software is in. The tools are unavailable in Organizer mode.

Tool Name Action

Cursor Select, move and manipulate objects on a Whiteboard page.

Pen Select pen colors and widths you can use to write notes and create

freehand objects. You can also select a transparent yellow or green
highlighter.

Eraser Erase notes and objects created with digital ink.

Shapes Draw a variety of shapes, including circles, rectangles, stars,

squares and others. You can also use this tool to select solid or
broken lines and arrows.

Available in Desktop and Whiteboard modes.

Text

Capture

Undo Reverse the effect of your previous action or command.

Redo

Clear All

Normal View

Insert text into your Whiteboard page. When you touch the page, a
text box appears where you can select the formatting of your text
object.

Available in Whiteboard mode.

Take a screen capture of your notes and automatically insert them on
a Whiteboard page. Open a list of three options so you can capture
the full screen, a rectangular selection or freehand selection of your
screen.

Available in Desktop and View Screens modes.

Reinstate the last action reversed with the Undo command. Redo
applies to actions on the current page only.

Available in Whiteboard mode.

Clear all notes and shapes from your interactive product screen.

Available in Desktop mode.

Restore the Whiteboard page to Normal view.

Available in Whiteboard mode when in Full Whiteboard view.

16

C H A P T E R 4

Using your interactive displayoverlay

Tool Name Action

Previous Page

Next Page

Using other tools

In addition to SMART Recorder, SMART Video Player and SMART Keyboard, you can use these

additional tools with your interactive product by pressing Programs, and then selecting the tool.

Tool Name Action

Keyboard Open the SMART Keyboard.

Display the previous page of the current file. You can also press the
PAGE UP key on your keyboard. Available in Whiteboard mode
when in Full Whiteboard view, and on the Page Sorter when in
Normal view.

Display the next page of the current file. You can also press the
PAGE DOWN key on your keyboard. If you press Next Page on the
last page, Whiteboard inserts a new page. Available in Whiteboard
mode when in Full Whiteboard view, and on the Page Sorter when in
Normal view.

Screen Shade Add a Screen Shade to the screen.

Spotlight Open a Spotlight window.

Magnifier Open a Magnification window.

Recorder Start SMART Recorder.

Pointer Display a large pointer.

Using SMARTNotebook software

If SMARTNotebook software is installed on your computer, you can access the features of

SMARTNotebook software.

g To open SMARTNotebook software

Open Floating Tools (see page 18), and then press the SMARTNotebook icon .

N  N O T E

Press Help or F1 to access SMARTNotebook software help.

17

C H A P T E R 4

Using your interactive displayoverlay

Using Floating Tools

After you install SMARTNotebook software, the Floating Tools tab appears on the left side of your

desktop.

For more information, see the SMARTNotebook software Help.

g To open or close Floating Tools

Press the double arrows on the Floating Tools tab.

Floating Tools

The following table shows the default tools on Floating Tools.

Tool Name Action

Select Perform a left-click.

Pen (×2) Write or draw in digital ink using your finger or the included pen. There

are two pens of different colors on Floating Tools. You can change
the color of either pen.

Highlighter Highlight in digital ink with your finger or the included pen.

Eraser Erase digital ink.

Right-Click Perform a right-click.

Keyboard Open the on-screen keyboard.

Notebook Start SMARTNotebook software.

Undo Reverse the effect of your last action or command.

Customize Customize the contents of Floating Tools to add more tools. For

more information on additional tools, see the SMARTNotebook
software Help.

18

Chapter 5

display overlay

Cleaning your interactive display overlay 19
Updating SMART software 20
Transporting your interactive display overlay 20

Properly maintained, your interactive display overlay will provide years of service.

Cleaning your interactive display overlay

C  C A U T I O N

l Before you clean your SMART product, shut down or disconnect the computer. Otherwise,

you may scramble the desktop icons or inadvertently activate applications when you wipe

the screen.

l Do not use harsh cleaners on your interactive display overlay screen because these products

could damage your screen.

l Do not spray directly on your screen. Spray on a cloth first, and then clean the screen.

l Do not clean the cameras in the corners of your interactive display overlay unless directed by

SMARTTechnologies support staff.

g To clean your interactive display overlay

1. Turn off your computer, and then disconnect the USB cable.

2. Spray a small amount of water onto a soft and lint-free cloth.

3. Wipe the glass of the touch screen to remove any dirt, dust or finger marks.

4. Wipe the clear surfaces around the edges of the screen.

5. Remove any residual water with a dry, soft and lint-free cloth.

19

C H A P T E R 5

Maintaining your interactive display overlay

Updating SMART software

You can check for software updates with your SMART Product Update or by going to

smarttech.com/downloads.

g To check for software updates

1. Start your SMART software program.

2.

Press the SMARTBoard icon or the SMARTMeeting Pro icon in the Windows
notification area or Mac Dock, and then select Check for Updates and Activation.

I  I M P O R T A N T

If you don’t see the Check for Updates and Activation option, contact your network

administrator.

3. Press the Update button beside the software you want to update.

The software updates.

Transporting your interactive display overlay

Save your original packaging so that you can repack your interactive display overlay with as much of

the original packaging as possible if you need to transport it. This packaging was designed for optimal

shock and vibration protection.

If your original packaging isn’t available, you can purchase the same packaging from your authorized

SMART reseller.

C  C A U T I O N

Transport your interactive display overlay only in original or replaced packaging. Transporting your

interactive display overlay without correct packaging voids your warranty and could lead to product

damage.

20

Chapter 6

display overlay

This section provides some solutions to issues that could occur with your interactive display overlay.

Issue Recommendation

You don’t see your computer desktop on the screen.

You don’t have touch control. Ensure your computer is connected to

Your touch control is inaccurate. Orient your interactive display overlay.

You can’t draw or write digital ink. Install SMART software. For more

The pointer moves erratically. Ensure nothing is touching the screen or

A “USB not recognized” message appears. Disconnect and then connect the USB

Connect your computer to your
interactive display overlay with a video
cable.

your interactive display overlay with a
USB cable. For more information, see
page 5.

If you are using a Cat 5 to USB extender
OR you are using a 16' 5" (5 m) USB
cable with a SMARTGoWire cable, use
a powered hub.

For more information, see page 13.

If you have an issue with orienting the
interactive display overlay, contact your
SMART support provider for assistance.

information, see page 9.

blocking the view of the cameras.

cable.

If the issue persists, contact SMART technical support (smarttech.com/ContactSupport).

21

Appendix A

compliance

SMARTTechnologies supports global efforts to ensure that electronic equipment is manufactured,

sold and disposed of in a safe and environmentally friendly manner.

Waste Electrical and Electronic Equipment regulations (WEEE directive)

Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment

sold within the European Union.

When you dispose of any electrical or electronic equipment, including SMARTTechnologies

products, we strongly encourage you to properly recycle the electronic product when it has reached

end of its life. If you require further information, please contact your reseller or SMARTTechnologies

for information on which recycling agency to contact.

Restriction of Certain Hazardous Substances (RoHS directive)

This product meets the requirements of the European Union’s Restriction of Certain Hazardous

Substances (RoHS) directive 2002/95/EC.

Consequently, this product also complies with other regulations that have arisen in various

geographical areas, and that reference the European Union’s RoHS directive.

Packaging

Many countries have regulations restricting the use of certain heavy metals in product packaging. The

packaging used by SMARTTechnologies to ship products complies with applicable packaging laws.

23

A P P E N D I X A

Hardware environmental compliance

Covered electronic devices

Many U.S. states classify monitors as covered electronic devices and regulate their disposal.

Applicable SMARTTechnologies products meet the requirements of the covered electronic devices

regulations.

China’s Electronic Information Products regulations

China regulates products that are classified as EIP (Electronic Information Products).

SMARTTechnologies products fall under this classification and meet the requirements for China’s

EIP regulations.

Restriction of Certain Chemicals (REACH directive)

The European Union has enacted the REACH directive which restricts the use of certain chemicals

in products. SMARTTechnologies is committed to complying with this initiative.

24

SMARTTechnologies

smarttech.com/support

smarttech.com/contactsuppor t