Carnegie Mellon research indicates
that the SMART Board™ interactive
whiteboard is the fastest, most
accurate way to interact with
projected information
2003
Breakthrough DViT™
(Digital Vision Touch)
technology released
Bridgit™ conferencing
software introduced
1986
Company co-founder forms idea
for an interactive whiteboard
Partners David Martin and Nancy Knowlton
are on a long drive through upstate New York
when David first describes the product idea
he’s been working on to Nancy. SMART
Technologies is founded the following year.
1998
SMART Meeting Pro™
software introduced
SMART Board 500
series launched
2004
SMART Board for Flat-PanelDisplays
interactive whiteboard plays integral
role in Mars mission
Page 3
2005
SMART Board 600
series launched
Receives the Lifetime Achievement
Canada Export Award
™
AirLiner
wireless slate introduced
2006
New Sympodium™
interactive pen
display products
launched
Named one of
Canada’s 50 Best
Managed Companies
for eighth
consecutive year
2009
SMART world headquarters
and research center opened
Patented DViT technology
licensed
2010
Initial public offering
completed July 20
Multiuser, multitouch SMART Board
800 series introduced
SMART Board 8070i
interactive display launched
Acquisition of NextWindow
enhances optical touch
patent portfolio
SMART GoWire
cable with SMART Meeting Pro
software released
TM
auto-launch
2011
20th anniversary of the SMART
Board interactive whiteboard
Two millionth SMART Board
interactive whiteboard shipped
SMART Podium 500 series interactive
pen display introduced
New appliance-based collaboration
systems for business launched
SMART announced global agreement
with Alcatel-Lucent
SMART joins Microsoft Technology
Center Alliances Program
Cisco Telepresence Synch integrates with
SMART solutions for data, audio and voice
collaboration
Global reach continues to expand
•Products now used in over 175
countries
•71 patents currently issued in the
United States and 85 in the rest of the
world, with about 600 patents
pending
Page 4
Contents
SMART business solutions ....................................................................................................................................................... 5
BT adapts to a new phase of globalisation ........................................................................................................................26
SMART’s collaboration solutions enable 02 to work better, connected ............................................................................. 28
Microsoft Technology Centre achieves better productivity through using SMART Board™ interactive whiteboards ..........30
Page 5
AboutSMARTSMART business solutions
SMART Business Solutions
The world of work is in the midst of significant cultural change,
and businesses need to change too - with creative and flexible
work spaces and the right technology in place to embrace new
ways of working. You can make your workforce more engaged
and fulfilled, make your operations more efficient, improve
communication and collaboration and help your business to leap
into a more productive future.
Your people can eliminate unproductive meetings, dramatically
cut their travelling time, improve communication and save money.
They can collaborate more effectively, across any distance, sharing
documents with ease and working intuitively together to solve
problems and generate ideas. And your training can be richer
and more effective, with technologies that increase engagement
and retention and allow your staff to access training sessions
from anywhere.
Ensuring real collaboration happens
Businesses continually talk about fostering better collaborative
working - moving away from the analogue world of flip charts
and typed-up actions and into the digital age. And 46% of C-level
executives say they plan to increase budget for technologies to
support this
elusive. Technology alone will not make it happen, but a new
way of working incorporating collaboration technologies will
transform everyday interactions between staff, suppliers, partners
and customers.
1
. But really effective collaboration still seems frustratingly
Harnessing unified communications
and collaboration
With workers wasting over two and a half hours each week because
of poor communication
communications and collaboration. The challenge is to make this
investment pay, and genuinely change working practices by having
the right technologies in place in your workspaces. Many solutions
already exist to support office, home, remote and mobile workers.
However, when it comes to problem solving, these solutions don’t
readily transfer into the meeting spaces we still need to bring
multiple people together both in-room and over distance.
Technologies like SMART Board™ interactive whiteboards and
interactive displays provide a natural way of working with a simple
pen interface. SMART Meeting Pro™ Premium software provides an
interactive whiteboard application that can be shared with remote
workers via SMART Bridgit™ web conferencing software allowing
them to effectively contribute to the meeting. These technologies
embrace unified communications and provide a collaboration
solution for meeting rooms and flexible work spaces.
2
, many organisations are investing in unified
1. Source: Frost & Sullivan
2. Source: Proudfoot Productivity Report
SMART business solutions | 5
Page 6
Making the working environment work
The places where we work come at a premium. Yet with only 44%
of time now being spent at the desk
an average office are empty at any given time
longer work in one place. So why is it still so hard to find a meeting
room? Work has changed, but our working environments haven’t.
Employing interactive collaboration technologies will make the office
environment work for your people, not against them.
3
and over 55% of desks in
4
, it is clear we no
Empowering productive flexible working
88% of businesses say they now offer the option to work away from
the traditional office set-up
together and to keep them in tune with the rest of the organisation.
To get a return on flexible working, staff need engaging and intuitive
ways to communicate and connect. Yet only 32% of employees
believe they currently have the tools to do so
Using SMART Bridgit conferencing software, you can create
engaging, collaborative work sessions with local or remote
colleagues by sharing screens and interacting with each other’s
documents - regardless of location.
5
. This can make it harder to bring staff
6
.
SMART business solutions
This guide talks about the range of SMART business solutions
available specifically for the corporate and public sector (excluding
education) to support unified communications and collaboration.
SMART business solutions inspire productive visual collaboration
by adding interactivity to your meetings. With our interactive
whiteboards, interactive displays and software you can open files,
applications, websites and multimedia and interact with them on a
large touch-enabled surface. You can share screens instantly with
remote participants, so everyone can see and contribute to the work
in real time.
With SMART business solutions you can:
• Access digital files and applications from your meeting room
• Display and work with your resources on a large,
interactive surface
• Schedule a conferencing session or start one on the fly
• Write notes in digital ink and annotate over documents
and applications
• Work on the same document with local or remote
meeting participants
• Capture notes, save them and distribute them immediately
• Switch between interactive whiteboarding, conferencing and
the desktop quickly
• Connect audiovisual devices and switch between them with
one touch.
3. Source: Unwired research
4. Source: Unwired research
6 | SMART business solutions
5. Source: Orange
6. Source: You Gov
Page 7
SMART support
An overview
The dedication we put into our product development is echoed
in our support programmes - from knowledge databases to
implementation services.
The best of customer and technical support
To ensure the ongoing success of your technology implementation,
we work with our extensive network of distributors and resellers to
provide customer and technical support so you have quick access
to the information and assistance you need, whenever you need it.
Training
Having invested in technology, it’s important that you maximise
its value. Our SMART accredited training centres offer technical
training to ensure the technology is integrated seamlessly into
your existing estate. Steljes provides the only SMART Certified
Training Centre in the UK and Ireland geared to helping you
and your colleagues get the most out of your investment in
SMART technology.
The details
Product warranty
With SMART you can be confident that we stand behind
our products. Our UK and Ireland distributor Steljes offers
standard and enhanced warranties giving you confidence
once the technology is in place.
Steljes provides on-site support and with a next day response
time you can be assured there is very little downtime for your
organisation. Extend your 1 year on-site warranty with 2 and 3 year
enhanced warranty options: for a one-off fee you cover the cost
of all labour and parts, or the cost of a full replacement if repair is
not possible.
Steljes is the only SMART Authorised Service Organisation in the
UK and Ireland, so you will be supported by a trained and highly
skilled team of technicians.
Product updates
As a SMART customer, you’ll automatically receive information on
product updates and notifications. It’s our way of ensuring that you
stay informed about any developments that can help you maximise
the benefits of your SMART products. We’ll notifiy you when an
upgrade is available and guide you through the upgrade process.
Global reseller network
SMART’s broad channel of distributors and resellers offers
market leading customer service and sales support in over
175 countries around the world. These knowledgeable
professionals can offer advice on which SMART solution
is best suited to address your business requirements, and they can
help design an implementation plan that meets your specific needs.
If you’re new to the products or are already a confident user,
Steljes training courses are designed to help you develop your skills
quickly and conveniently so that they make a real difference.
We understand that your time is precious. With this in mind Steljes
training can work with you to determine the best way to deliver
training in your organisation. We will evaluate your organisation
and the industry you are in and work with you throughout
this analysis to determine the right training package for your
organisation - whether standard or fully customisable courses
- that can be tailored to your specific needs. This consultative
approach will give you a clear and comprehensive view of your
investment and is essential for the successful adoption of your
new technology.
The training takes a practical, hands-on approach, encouraging
you to practice new skills using real world examples whilst you are
still learning. With a powerful combination of top quality courses,
expert delivery and comprehensive pre- and post-training support
including reference guides, tutorials, exercises and ongoing contact
with the Steljes training team, you can be secure in the knowledge
that you will reap maximum benefits from your training investment.
Training services include:
• End-user training - Empower your employees to benefit
from the technology
• Technical - We’ll ensure the technology is integrated
seamlessly into your existing estate, and we’ll work
closely with your IT team to help them become familiar
with the systems
• Train the trainer - We can train your own staff to deliver
top-quality, customised training to their colleagues internally
• Ongoing support - We’ll help you manage change and
ensure your people continue to improve their productivity.
SMART support | 7
Page 8
SMART Board™ 885ix
It’s all about collaboration
The 885ix is designed to enhance
the way your teams work together.
With its natural user interface and
innovative features, it encourages
collaboration, which can lead to
increased effectiveness, efficiency
and productivity for any business.
interactive whiteboard system
Transform the way your teams work together with the SMART Board 885ix interactive
whiteboard system. The 885ix combines a SMART Board interactive whiteboard powered
by SMART’s DViT
virtually eliminates shadows and glare, an extended control panel that provides centralised
control over the entire system and a multiuser Pen Tray that launches on-screen functions.
It also comes with SMART Meeting Pro
the standard office software applications you use every day.
A revolution in collaborative technology
The 885ix makes interacting with your digital content a natural, intuitive experience.
You can write with a pen or your finger and erase with your fist. You can use the touch
screen to open documents, launch applications and navigate the Internet. And because
the 885ix supports Microsoft
with gestures like zoom, rotate, pan, flick and toss. Two people can write, erase and
manipulate objects simultaneously - the 885ix recognises what each user is doing and
responds accordingly. With the 885ix, you have more options for generating ideas,
capturing feedback and ensuring your team is working toward a common goal.
Workspaces that inspire collaboration
The 885ix fosters a working environment where teamwork can thrive. It works as
a complete solution - a single button powers up the entire system in seconds. Its
intuitive design invites use, and its powerful features inspire creativity. Whether you’re
in a scheduled meeting or an impromptu collaboration session, you can access files on
your network or USB drive - or you can use the SMART GoWire
to connect a laptop and launch SMART Meeting Pro, with no installation required.
Then you can mark up documents in Microsoft Office software applications, like
Word, Excel
e-mail. Or you can save your whiteboard notes as PDF or PPT files that you can also
send via e-mail. Either way, the entire team’s feedback and ideas can be captured, and
everyone has the most recent version when they get back to their computers.
™
(Digital Vision Touch) technology, an ultra-short-throw projector that
™
software, which enables writing in digital ink over
®
Windows® 7 touch gestures, you can manipulate objects
™
auto-launch cable
®
and PowerPoint®, in digital ink and save and distribute them instantly via
8 | SMART products
Page 9
SMART Board 885ix interactive whiteboard - a multitouch interactive whiteboard that enables
2
1
3
4
1
two people to simultaneously write, erase and manipulate content.
SMART UX6 0 projector - an integrated, ultra-short-throw WXGA (1280 x 800) projector with
2
a 16:10 aspect ratio. The SMART UX60 has a 12" (30.5 cm) optical throw distance to the
interactive whiteboard.
Extended control panel - a panel that provides centralised control over the entire system as well
3
as a USB input port for auxiliary devices.
Multiuser Pen Tray - the advanced Pen Tray automatically detects tool modes. The Pen Tray also
4
has two wings on the side that enable you to add accessories.
Key features
Multitouch interface
Two people can simultaneously write, perform
mouse functions, erase and manipulate objects
on the interactive whiteboard surface - no special
tools are required.
Freestyle interaction
The 885ix enables two people to instantly start
working together without having to switch into
a separate multiuser mode or work in a confined
area. And each user can individually complete
actions, like writing in digital ink or moving
object s with their fingers. It’s perfect for freestyle
collaboration and brainstorming.
Touch gestures
Use simple, intuitive hand and finger gestures to
work with content, including one- and two-finger
navigational gestures, such as panning and flicking
pages - and object gestures, including zoom, toss
and rotate. The 8 85ix also suppor ts touch gestures
found in Microsoft Windows 7.
Object awareness
The 885ix uses cameras to identify when you
switch bet ween your finger, a pen or an eraser.
You can also write with a pen, erase with your
palm and move objects with your finger without
having to press buttons, access on -screen menus
or replace tools in the Pen Tray.
SMART Ink
Just pick up a pen and start writing. SMART Ink
smoothes out your handwriting to improve legibility. You can write notes over any application
and save them as PDF or PPT files, or save notes
directly into Microsoft Of fice 2010 applications
like Word, Excel, PowerPoint, Visio
Note
also turn handwritten notes into text objects that
you can manipulate.
™
®
®
, as well as Adobe® Acrobat® Pro. You can
and One-
Dual-user Pen Tray
Pick up one of the pens or the eraser and the
Pen Tray automatically detects which tool you’ve
selected. Buttons on the Pen Tray select the color
and activate the On-Screen Keyboard, right-click
and help functions.
Modular design
The Pen Tray includes two wings on the side that
allow you to add accessories, such as SMART
projector controls and Bluetooth
®
modules.
Superior image quality
The SMART UX60 projector uses BrilliantColor™
technology by Texas Instruments
levels of brightness and contrast. Videos, web
pages and other documents will look crisp and
bright from vir tually every position in the room.
™
to produce high
Warranty
Get a three-year warranty on the SMART UX60
projector. The SMART Board interactive whiteboard
has a five-year warranty upon product registration.
Specifications
SMART Board 885 interactive
whiteboard Size
78 1/2" W × 51 1/8" H × 6 1/2" D
(199.4 × 130 × 16.5 cm)
17 2/5" W × 14 3/10" H × 15 3/5" D
(44.2 × 36.3 × 39.6 cm)
Weight
24 lb. (10.9 kg)
Remote control
1 5/8" W × 3 3/8" H × 1/4" D
(4.0 × 8.6 × 0.7 cm)
SMART products
SMART products |9
Page 10
SMART Board™ 8070i
interactive display
It’s all about collaboration
Like all SMART business products,
the 8070i is designed to enhance
the way your teams work together.
With its natural user interface and
innovative features, it encourages
collaboration, which can lead to
increased effectiveness, efficiency
and productivity for any business.
Experience precise touch performance in a sophisticated package with the SMART
Board 8070i interactive display - a leading-edge collaboration system featuring a
touch-enabled, high-definition 70" (177.8 cm) LCD flat-panel display, an unobtrusive
control panel and a multiuser Pen Tray. Designed to complement high-end
workspaces, it’s fully integrated with SMART’s DViT
and SMART Meeting Pro
standard office applications you use every day.
™
software, which enables writing in digital ink over the
™
(Digital Vision Touch) technology
A revolution in collaborative technology
Not only does the 8070i deliver crisp, high-definition images, it makes interacting
with your files an intuitive experience. You can write with a pen or your finger
and erase with your fist. You can use the touch screen to open documents, launch
applications and navigate the Internet. And because the 8070i supports Microsoft
Windows
rotate, pan, flick and toss. Two people can write, erase and manipulate objects
simultaneously - the 8070i automatically recognises what each user is doing and
responds accordingly. With the 8070i, you have more options for generating ideas,
capturing feedback and ensuring your team is working toward a common goal.
®
7 touch gestures, you can manipulate objects with gestures like zoom,
®
A new level of collaboration and creativity
The 8070i fosters a working environment where teamwork can thrive. Its simple,
elegant design invites use, and its powerful features inspire creativity. Whether you’re
in a scheduled meeting or an impromptu collaboration session, you can access files on
your network or USB drive - or you can use the SMART GoWire
connect a laptop and launch SMART Meeting Pro, with no installation required. Then
you can mark up documents in Microsoft Office applications, like Word, Excel
PowerPoint
can save your whiteboard notes as PDF or PPT files that you can also send via e-mail.
Either way, the entire team’s feedback and ideas can be captured in real time, and
everyone has the most recent version when they get back to their computers.
®
, in digital ink and save and distribute them instantly via e-mail. Or you
cm) LCD display that enables two users to simultaneously write, erase and manipulate content.
Integrated control panel - includes volume control, input source switching and power button.
1
3
2
USB and HDMI ports - connect laptops and other peripheral devices from easily accessible ports.
3
Multiuser Pen Tray - the advanced Pen Tray automatically detects tool modes. The pens
4
are integrated unobtrusively into the panel frame in a clean, simple design.
2
4
Key features
Commercial-grade, touch-enabled display
The 8070i is a 70" (177.8 cm) commercial -grade
high-definition display powered by SMART’s
proprietary DViT (Digital Vision Touch) technology,
delivering a superior touch experience and bright,
crisp 1080p images that make it easy to present
and work with complex data.
Elegant, sophisticated design
The professional design and crisp, eye-catching
visuals of the 8070i make it perfect for any
high-profile workspace.
Multitouch interface
Two people can simultaneously write, perform
mouse functions, erase and manipulate objects on
the interactive whiteboard sur face - and no special
tools are required.
Freestyle interaction
The 8070i enables two people to instantly start
working together without having to switch into
a separate multiuser mode or work in a confined
area. And each user can individually complete
actions, like writing in digital ink or moving
object s with their fingers. It’s perfect for freestyle
collaboration and brainstorming.
Touch gestures
Use simple, intuitive hand and finger gestures to
work with content, including one- and twofinger navigational gestures, such as panning and
flicking pages - and object gestures, like zoom,
toss and rotate. The 8070i also supports Microsoft
Windows 7 touch gestures.
Object awareness
The 8070i uses DViT technology to identify when
you switch between your finger, a pen or an
eraser. You can also write with a pen, erase with a
palm and move objects with your finger, without
having to press buttons, access on -screen menus
or replace tools in the Pen Tray.
SMART Ink
Just pick up a pen and start writing. SMART
Ink smoothes out your handwriting to improve
legibilit y. You can write notes over any application
and save them into Microsoft Of fice 2010
applications like Word, Excel, PowerPoint, Visio
and OneNote
You can also turn handwritten notes into text
objects that you can manipulate.
™
®
as well as Adobe® Acrobat® Pro.
®
Dual-user pens
Pick up one of the pens or the eraser and the
8070i automatically detect s which tool you’ve
selected. Control buttons select the color and
activate the On-Screen Keyboard, right-click and
help functions.
Warranty
Get a two-year standard warranty.
Specifications
SMART Board 8070i interactive
display Size
66" W × 41" H × 8 1/2" D
(168.5 × 103.7 × 33.6 cm)
Intuitive and easy to use, the 800ie
system facilitates an interactive
collaboration experience that can
lead to increased understanding,
faster and more informed decision
making and energised participation
with co-workers - whether they are
in the same room or joining from
remote locations. And its ease of use
helps facilitate the rapid adoption
of the system by your team.
The 800ie system enhances the way your teams work together, leading to increased
effectiveness and efficiency for any business. With the press of one button, two or more
people can immediately begin collaborating through built-in, on-demand functions like
whiteboarding, web browsing and PDF viewing. And its ease of use, full integration and
reliability accelerate your team’s adoption of the system into everyday processes.
Discover new ways to drive business productivity
Collaboration sessions can begin immediately on the 800ie. Team members can hold
interactive brainstorming sessions using the whiteboarding function, browse the
web and view PDFs. And it’s easy for remote participants to join these sessions in
an interactive way. If files on a laptop are needed, they can be displayed, annotated
over, saved with the notes and easily shared via e-mail. These benefits, combined
with the system’s ease-of-use, help to facilitate its rapid adoption by your teams and
increase their productivity.
Enhanced security and reduced system maintenance
The 800ie is a fully integrated, appliance-based system designed for environments with
no requirement for an in-room computer and where less reliance on IT support is needed.
Its simplified on-demand functions, quick and easy laptop connection and locked-down
system design minimise IT support requirements and increase reliability, enabling IT
personnel to focus more on mission-critical business systems. Only an administrator can
configure and change the system’s settings. The system cannot save data from meetings,
doesn’t require you to log on under personal credentials and is immune to spyware and
malware. So you can be confident that it meets your IT standards and achieves a balance
between network security, user access and guest participation.
12 | SMART products
Page 13
2
SMART Board interactive whiteboard - a multitouch interactive whiteboard that
1
5
1
enables two people to simultaneously write, erase and manipulate content.
Projector - the 880ie system includes the SMART UF75 ultra-short-throw projector
2
that is both 3D and HD ready and the 885ie system comes equipped with the
UF75w projector, which supports its widescreen format.
Appliance control panel - turn the 800ie system on by touching one button on the
3
panel. An LCD display is embedded in the panel, as well as a USB por t.
The Pen Tray also has two wings on the side that enable you to add accessories,
such as the extended control panel.
On-demand functions - begin collaboration sessions immediately after turning
5
the system on by having instant access to whiteboarding, web-browsing and PDF
viewing functions.
SMART products
4
3
Features
Intuitive on-demand functions
Easily access whiteboarding, web-browsing and
PDF-viewing functions immediately after turning
the system on.
Appliance control panel
One-button-on design with LCD display and
USB port.
Natural user interface
Simply touch the interactive whiteboard with your
finger - no special tools required. One person can
use two fingers to gesture, or two people can
touch at one time.
Freestyle interaction
Two people can work together anywhere on the
interactive whiteboard. It’s a seamless, natural
experience - just start writing or moving objects.
66 1/8" W × 53 3/8" H × 6 1/2" D
(168 × 135.6 × 16.5 cm)
78 1/2" W × 53 3/8" H × 6 1/2" D
(199.4 × 135.6 × 16.5 cm)
Touch gestures
Convenient, creative shortcuts for working with
content include one- and two-finger navigational
gestures (e.g., panning, flicking pages), object
gestures (e.g., zoom, toss, rotate), and other
gestures supported by multitouch operating
systems.
Object awareness
Enables natural movements that close the gap
between the physical and digital worlds. The
interactive whiteboard automatically recognises
when you switch between using a finger, pen or
eraser. You can even use your fist as an eraser, just
as you might on a blackboard.
SMART Ink
Just pick up a pen and start writing. It’s a natural,
accurate and smooth writing experience. SMART
Ink intelligently smoothes users’ handwriting to
improve legibility and suppor ts annotation over
™
61 5/8" W × 46 1/4" H (156.5 × 117.5 cm)
77" (195.6 cm) diagonal, 4:3 aspect ratio
74" W × 46 1/4" H (188 × 117.5 cm)
87" (221 cm) diagonal, 16:10 aspect ratio
any application. Inject digital ink as text or images
into Microsoft
®
Professional.
Acrobat
Multiuser Pen Tray
Pick up one of the pens or the eraser, and the
Pen Tray automatically detects which tool you’ve
selected. Buttons on the Pen Tray select the colour
and launch the On-Screen Keyboard, right-click
and help functions.
Business aesthetics
The system integrates easily into collaborative
workspaces.
61 lb. 8 oz. (27.9 kg)
69 lb 8 oz. (31.5 kg)
®
Office applications and Adobe®
ProjectorSizeWeightDisplay typeBrightness
SMART UF75
SMART UF75w
14" W × 15 1/2" H × 28" D
(35.6 × 39.4 × 71.1 cm)
14" W × 15 1/2" H × 27" D
(35.6 × 39.4 × 68.6 cm)
17 lb. (7.7 kg)XGA 1024 × 768 (4:3)
17 lb. (7.7 kg)WXGA 1280 x 800 (16:10)
Estimated at 2500 lumens (typical) at a
CCT of 6500 K by the IEC method
Estimated at 2500 lumens (typical) at a
CCT of 6500 K by the IEC method
SMART products |13
Page 14
SMART Board™ 885ixe
interactive whiteboard system
It’s all about collaboration
Intuitive and easy to use, the 885ixe
system facilitates an interactive
collaboration experience that can
lead to increased understanding,
faster and more informed decision
making and energised participation
with co-workers - whether they are
in the same room or joining from
remote locations. And its ease of use
helps facilitate the rapid adoption
of the system by your team.
The 885ixe system enhances the way your teams work together, leading to increased
effectiveness and efficiency for any business. With the press of one button, two or more
people can immediately begin collaborating through built-in, on-demand functions like
whiteboarding, web browsing and PDF viewing. And its ease of use, full integration and
reliability accelerate your team’s adoption of the system into everyday processes.
Discover new ways to drive business productivity
Collaboration sessions can begin immediately on the 885ixe. Team members can
hold interactive brainstorming sessions using the whiteboarding function, browse
the web and view PDFs. And it’s easy for remote participants to join these sessions
in an interactive way. If files on a laptop are needed, they can be displayed,
annotated over, saved with the notes and easily shared via e-mail. These benefits,
combined with the system’s ease-of-use, help to facilitate its rapid adoption by your
teams and increase their productivity.
Enhanced security and reduced system maintenance
The 885ixe is a fully integrated, appliance-based system designed for environments with
no requirement for an in-room computer and where less reliance on IT support is needed.
Its simplified on-demand functions, quick and easy laptop connection and locked-down
system design minimise IT support requirements and increase reliability, enabling IT
personnel to focus more on mission-critical business systems. Only an administrator can
configure and change the system’s settings. The system cannot save data from meetings,
doesn’t require you to log on under personal credentials and is immune to spyware and
malware. So you can be confident that it meets your IT standards and achieves a balance
between network security, user access and guest participation.
14 | SMART products
Page 15
2
SMART Board interactive whiteboard - a multitouch interactive whiteboard that
1
5
1
enables two people to simultaneously write, erase and manipulate content.
SMART UX6 0 projector - an integrated, ultra-short-throw WXGA (1280 x 800)
2
projector with a 16:10 aspect ratio. The SMART UX60 has a 12" (30.5 cm) optical
throw distance, is HD-ready and supports the system’s widescreen format.
Appliance control panel - turn the 885ixe system on by touching one button on
3
the panel. An LCD display is embedded in the panel, as well as a USB port.
Multiuser Pen Tray - the advanced Pen Tray automatically detects the tool
4
selected. It also has two wings on the side that enable you to add accessories,
such as the extended control panel.
On-demand functions - begin collaboration sessions immediately after turning the
5
system on by having instant access to whiteboarding, web-browsing and
PDF-viewing functions.
SMART products
4
3
Features
Intuitive on-demand functions
Easily access whiteboarding, web-browsing and
PDF-viewing functions immediately after turning
the system on.
Appliance control panel
One-button-on design with LCD display and USB port.
Natural user interface
Simply touch the interactive whiteboard with your
finger - no special tools required. One person can
use two fingers to gesture, or two people can touch
at one time.
Freestyle interaction
Two people can work together anywhere on the
interactive whiteboard. It’s a seamless, natural
experience - just start writing or moving objects.
Touch gestures
Convenient, creative shortcuts for working with content include one- and two-finger navigational gestures (e.g., panning, flicking pages), object gestures
(e.g., zooming, tossing, rotating), and other ges tures
supported by multitouch operating systems.
Object awareness
Enables natural movements that close the gap between the physical and digital worlds. The interactive whiteboard automatically recognises when you
switch bet ween using a finger, pen or the eraser.
You can even use your fist as an eraser, just as you
might on a blackboard.
SMART Ink
Just pick up a pen and start writing. It’s a natural,
accurate and smooth writing experience. SMART
Ink intelligently smoothes users’ handwriting to
improve legibility and suppor ts annotation over
any application. Inject digital ink as text or images
into Microsoft
Acrobat
™
®
Office applications and Adobe®
®
Professional.
Multiuser Pen Tray
Pick up one of the pens or the eraser, and the
Pen Tray automatically detects which tool you’ve
selected. Buttons on the Pen Tray select the colour
and launch the On-Screen Keyboard, right-click
and help functions.
Business aesthetics
The system integrates easily into collaborative
workspaces.
Specifications
Size 78 1/2" W × 53 3/8" H × 6 1/2" D
(199.4 × 135.6 × 16.5 cm)
Active screen area
(maximum interactive projected image)
74" W × 46 1/42" H (188 × 117.5 cm)
87" (221 cm) diagonal, 16:10 aspect ratio
Weight
69 lb 8 oz. (31.5 kg)
Shipping size
87 3/4" W × 56 1/8" H × 4 3/8" D
(222.9 × 142.6 × 11.1 cm)
Shipping weight
100 lb. (45.4 kg)
SMART UX60 projector
Projector size
17 3/8" W × 10 1/2" H × 16 1/2" D
(44.1 × 26.7 × 41.9 cm)
Remote control
1 5/8" W × 3 3/8" H × 1/4" D
(4.1 × 8.6 × 0.6 cm)
Weight
22 lb. (10 kg)
Shipping weight
38 lb. 6 oz. (17.4 kg)
Shipping size
18 3/4" W × 18 1/8" H × 22 5/8" D
(47.6 × 46 × 57.5 cm)
SMART products |15
Page 16
SMART Board™ 8070ie
interactive display
It’s all about collaboration
Intuitive and easy to use, the
8070ie facilitates an interactive
collaboration experience that can
lead to increased understanding,
faster and more informed decision
making and energised participation
with co-workers - whether they are
in the same room or joining from
remote locations. And its ease of use
helps facilitate the rapid adoption
of the system by your team.
The 8070ie, featuring a touch-enabled 70" (178 cm) LCD screen, enhances the way
your teams work together, leading to increased effectiveness and efficiency for any
business. With the press of one button, two or more people can immediately begin
collaborating through built-in, on-demand functions like whiteboarding, web browsing
and PDF viewing. And its ease of use, full integration and reliability accelerate your
team’s adoption of the system into everyday processes.
Discover new ways to drive business productivity
Collaboration sessions can begin immediately on the 8070ie. Team members can
hold interactive brainstorming sessions using the whiteboarding function, and they
can browse the web and view PDFs. And it’s easy for remote participants to join
and interact in these sessions. If files on a laptop are needed, they can be displayed,
annotated over, saved with the notes and easily shared via e-mail. These benefits,
combined with the system’s ease-of-use, help to facilitate its rapid adoption by your
teams and increase their productivity.
Enhanced security and reduced system maintenance
The 8070ie is a fully integrated, appliance-based unit designed for environments with no
requirement for an in-room computer and where less reliance on IT support is needed.
Its simplified on-demand functions, quick and easy laptop connection and locked-down
system design minimise IT support requirements and increase reliability, enabling IT
personnel to focus more on mission-critical business systems. Only an administrator can
configure and change the system’s settings. The system cannot save data from meetings,
doesn’t require you to log on under personal credentials and is immune to spyware and
malware. So you can be confident that it meets your IT standards and achieves a balance
between network security, user access and guest participation.
and a clean, simple design integrates the pens unobtrusively into the panel frame.
On-demand functions - begin collaboration sessions immediately after turning
5
the system on by having instant access to whiteboarding, web-browsing and
PDF-viewing functions.
2
3
Features
Intuitive on-demand functions
Easily access whiteboarding, web-browsing and
PDF-viewing functions immediately after turning
the display on.
Natural user interface
Simply touch the interactive whiteboard with your
finger - no special tools required. One person can
use two fingers to gesture, or two people can
touch at one time.
Commercial-grade, touch-enabled display
The 8070i is a 70" commercial-grade highdefinition display powered by SMART’s proprietary
™
(Digital Vision Touch) technology, delivering
DViT
a superior touch experience and bright, crisp
1080p images that make it easy to present and
work with complex data.
Elegant, sophisticated design
The professional design and crisp, eye-catching
visuals of the 8070ie make it perfect for any highend workspace.
Freestyle interaction
Two people can work together anywhere on the
interactive whiteboard. It’s a seamless, natural
experience - just start writing or moving objects.
SMART products
4
Touch gestures
Convenient, creative shortcuts for working with
content include one- and two-finger navigational
gestures (e.g., panning, flicking pages), object gestures (e.g., zoom, toss, rotate), and other gestures
supported by multitouch operating systems.
Object awareness
Enables natural movements that close the gap
between the physical and digital worlds. The interactive whiteboard automatically recognises when
you switch between using a finger, pen or eraser.
You can even use the side of your fist as an eraser,
just as you might on a blackboard.
SMART Ink
Just pick up a pen and start writing. It’s a natural,
accurate and smooth writing experience. SMART
Ink intelligently smoothes users’ handwriting to
improve legibility and suppor ts annotation over
any application. Inject digital ink as text or images
into Microsoft
Acrobat
™
®
Office applications and Adobe®
®
Professional.
Specifications
Size 66" W × 41" H × 8 1/2" D
(168.5 × 103.7 × 33.6 cm)
Interactive display surface area
70" (178 cm) diagonal, 16:9 format
61" W × 34 1/4" H
(154.9 × 87.2 cm)
Weight
268 lb. (122.6 kg)
Shipping size
1 unit on a pallet - 22 1/4" W × 54" H × 78" D
(57 × 139 × 198 cm)
2 units on 3 pallets - 45" W × 59 3/4" H × 78" D
(114 × 152 × 198 cm)
Shipping weight
1 unit on a pallet - 345 lb. (156.5 kg)
2 units on 3 pallets - 735 lb. (333.4 kg)
Multiuser Pen Tray
Pick up one of the pens or the eraser, and the
Pen Tray automatically detects which tool you’ve
selected. Buttons on the Pen Tray select the colour
and launch the On-Screen Keyboard, right-click
and help functions.
SMART products |17
Page 18
SMART Podium™ 500 series
The 500 series offers
• Your choice of an 18.5" (47 cm)
or 24" (61 cm) widescreen display
• Native 16:9 aspect ratio with
flexible scaling options to support
16:10 and 4:3 resolutions
• Revision 1.3 HDCP compliance
• DVI, HDMI or VGA connections
• Four high-speed USB 2.0 ports
• The ability to write notes in
digital ink and save everything
to a single file
• The ability to write within
Microsoft® Office applications and
save notes in the original files.
interactive pen display
Create dynamic collaborative work sessions and engaging presentations with the
SMART Podium 500 series interactive pen display. The 500 series connects to your
computer so you can display, interact with and write over digital content, all while
sharing that content on a large screen in the same room or from a remote location.
Flexible and versatile
The versatile 500 series display supports collaboration in virtually any workspace,
from small meeting rooms or home offices to large auditoriums. Open documents,
presentations, applications, websites and multimedia files, write notes over them in
digital ink and save your work for distribution or later reference. In meeting rooms
equipped with SMART Board
with content from anywhere in the room and share it on the interactive whiteboard
or display. Remote or home office workers can use SMART Podium with SMART
™
Bridgit
conferencing software to share screens and write over content as if they
were in the room.
A powerful presentation tool
With the SMART Podium interactive pen display, you have control over your digital
resources while facing your audience. Because all of your content is in front of
you and projected onto a large screen, you can focus on keeping your audience
engaged. The display’s tethered pen acts as a mouse to navigate content on your
screen - control computer applications and write notes over applications, slides,
websites and videos. The Smooth Tilt Stand helps support a natural writing posture,
whileintuitive function buttons - illuminated for dimly lit rooms - enable you to
change ink colors, erase, highlight and emphasise content, access the mouse
function, and save and share your work instantly.
™
interactive whiteboards or displays, you can work
18 | SMART products
Page 19
24
3
USB 2.0 port s - high-speed connections for peripherals like USB drives, document
Pen tool buttons - launch the On-Screen Keyboard, pointer or right-click function
3
and selec t the eraser or pen colors.
1
5
Support tool buttons - launch help and orient the screen.
4
Magnetic pen tray - rest the tethered pen here for easy access.
5
Key features
DViT™ (Digital Vision Touch) technology
SMART Podium features SMART’s own DViT
technology. By incorporating cameras in the bezel
to detect pen touch and movement, DViT provides
a responsive, accurate writing experience.
View your content in sharp detail with an 18.5"
(47 cm) or 24" (61 cm) HD progressive-scan LCD
display. The 18.5" display features 720p resolution.
The 24" display features 108 0p (full HD) resolution.
Elegant design
The 500 series features a slim profile, a minimised
bezel with a magnetic pen tray and a reduced overall
footprint, complementing virtually any workspace.
Console buttons
Access the right-click button, select pen colors or the
eraser, or launch the On-Screen Keyboard, Screen
Capture tool or SMART Meeting Pro
buttons are illuminated for use in dimly lit rooms.
They are also preconfigured but can be programmed
to suit the shor tcuts you use most.
™
software. The
Tethered pen
Control your computer from SMART Podium and
comfortably write over any application with the
battery-free tethered pen. Because the pen is the
point of contact on the interactive screen, you can
rest your hand on the screen while writing notes.
SMART Ink
SMART Ink smooths out your handwriting to improve
legibilit y. You can write notes over any application and
save them into several common applications, including
Microsoft Office 2010 programs or Adobe
Pro. You can also turn handwritten notes into text
objects that you can manipulate.
®
Acrobat®
Integration with Microsoft
PowerPoint® Presenter view
Maintain a private view of your presentation
material, including all slides and speaking notes,
while controlling what your audience sees on the
screen, interactive whiteboard or display. Use the
controls on SMART Podium to switch ink colors,
move back and for th between slides and write
speaking notes as you present.
Smooth Tilt Stand
Smoothly and easily adjust the position of your
SMART Podium, so you can comfortably rest your
hand on the display while you make notes and
maintain eye contact with the people around the
table or in the audience.
HDCP compliant
Ensure the smooth, secure transfer of digitally
copyrighted materials between your computer
and SMART Podium.
High-speed USB 2.0 ports
Access three high-speed USB 2.0 ports to connec t
peripherals like a USB drive, document camera or
personal mobile device. A four th USB 2.0 on the rear
connection panel is provided to connect a computer.
USB disabling
Prevent unauthorised USB data transfers by
mechanically disabling the USB port functionality.
SMART Meeting Pro software included
Use SMART Meeting Pro software, which is
included, to write notes in digital ink over any
document, application or website, or capture notes
as a screenshot and save them as a PDF or PPT file.
SMART GoWire™ auto-launch
cable included
The cable enables guest laptops without SMART
software to connect to the display.
Warranty
Receive a two-year limited warranty on your
SMART Podium. Extend your warranty to five years
by purchasing an extended warrant y from
an authorized reseller.
Technical specifications
Operating systems
The 500 series supports Microsoft Windows®
operating systems.
SMART products
SMART PodiumSizeSize with adjustable standDisplay areaWeight (with stand)
18.5" display
24" display
18 3/8" W × 13" H × 3" D
(46.7 × 33.0 × 7.6 cm)
23 5/16" W × 15 13/16" H × 3" D
(59.3 × 40.1 × 7.6 cm)
18 3/8" W × 12 5/8" H × 11 3/4" D
(46.7 × 32.1 × 29.8 cm)
23 5/16" W × 15 3/8" H × 10 3/4" D
(59.3 × 39.0 × 27.3 cm)
SMART Bridgit conferencing
software enables you to:
• Create instant meeting sessions
• Connect with local or remote
participants
• Share data, voice and video over
the Internet
• Share multiple SMART Board
interactive whiteboards or
displays as well as desktops
• Write over the same documents
and applications simultaneously
• Help reduce travel costs.
Create engaging, collaborative work sessions with local or remote colleagues by
sharing screens and interacting with each other’s documents - regardless of location.
SMART Bridgit conferencing software is a cost-effective solution that lets you connect
SMART Board
computers, whether they’re in the same room or around the world.
™
interactive whiteboards or displays to each other or to remote
Create instant connections
SMART Bridgit software enables you to share screens, data, voice and video with
anyone who has an Internet connection - at any time and from any location. Whether
a meeting is planned or spontaneous, inviting colleagues is simple. SMART Bridgit
software can automatically generate an email invitation for you, and when participants
accept, they can join the meeting without installing any special software.
Inspire participation with interactivity
With SMART Bridgit software, your teams can write and share digital notes, review and
edit documents, and interact directly with other meeting participants using connected
laptops or SMART Board interactive whiteboards. Your colleagues can see anything
you’re doing on your desktop, whether you’re working with spreadsheets, delivering
a presentation or viewing websites. Not only can you and other participants share a
desktop, but other participants can write over it. And more than one person can write
at the same time, allowing your team to interact with digital information easily.
Experience a complete conferencing solution
SMART Bridgit software integrates with Microsoft® Office Outlook® and Exchange
Server, enabling you to schedule meetings that automatically start on SMART Bridgit
server software. You can also add interactive whiteboarding tools with SMART
Meeting Pro
connected SMART Board interactive whiteboards and displays.
™
Premium software or share and work with information on multiple
20 | SMART products
Page 21
SMART Bridgit conferencing software enables you to connect multiple desktops and SMART Board interactive whiteboards and displays.
SMART products
Key features
Simple connection
Connect to anyone with a broadband Internet connection and share screens, voice, video and data.
You can start or join a conference at any time.
SMART product integration
Share and work with information on other SMART
Board interac tive whiteboards or displays.
One-touch display sharing
With one click, enable meeting participants to see
anything you have open on your desk top, such as
spreadsheets, presentations or websites.
Desktop notes
Highlight information by writing over a shared
desktop. More than one meeting participant can
write at the same time.
Remote control
Take control of another par ticipant’s desk top to
demonstrate a solution or provide assistance.
Automatic invitations
Send invitations via an automatically generated
email. Participants can join your meeting without
the need for special software.
Integration with Microsoft Office
Outlook and Exchange Server
Use the SMART Scheduler to create meetings in
Microsoft Outlook that automatically star t on
specified SMART Bridgit server software.
Built-in voiceover Internet protocol
(VoIP)
Enable up to four par ticipants to use voice with
existing microphone headsets or room conference
microphones. VoIP is fully integrated into SMART
Bridgit sof tware, so there are no numbers to dial.
Webcam support
Enable up to four par ticipant webcams to be used
simultaneously in a session.
Instant messaging
Ask questions or discuss ideas without disrupting
the flow of the meeting by using integrated
text messaging.
Presentation tools
Use the pointer tool to direct attention to a specific
screen area.
Secure environment
Protect information with multilayer password
protection and 256-bit SSL encryption, the same
security used by online banking systems.
Language support
Enhance communication with support for
13languages. You can easily switch between
languages directly from the interface.
Global server network
WAN bandwidth optimisation supports multisite
deployment of SMART Bridgit server software.
annotate over documents and
applications, and save everything
to a single file
• Access enhanced tools such as,
lines and shapes, text conversion
and capture content
• Work and share files over multiple
connected interactive displays.
Accomplish more in meetings with SMART Meeting Pro Premium software. This
interactive whiteboard application enables you to write notes in digital ink, annotate
over documents and web applications and save everything to a single file. With SMART
Meeting Pro Premium, you can connect multiple interactive displays in your meeting
room, and the content you display can be shared between them. The software also has
enhanced tools, such as lines, shapes, text conversion and content capture.
Save notes and save time
SMART Meeting Pro Premium software enables you to write in digital ink and save
everything from marked-up pages to screen captures as a single PDF, PPT or image
file. You can also write over files in programmes such as Microsoft
PowerPoint
in the native format - complete with digital markups. And when the meeting is
finished, you can email it to your team.
®
, as well as AutoCAD® and Adobe Acrobat®, and save your work
®
Word, Excel®,
Discover enhanced whiteboarding tools
With SMART Meeting Pro Premium software, you have access to powerful interactive
whiteboarding tools, such as shapes and lines, that allow you to effortlessly create
process flow diagrams and organisational charts. You can also change handwritten
notes to text using the text conversion tool. The software also features a screen
capture tool, which enables you to capture content from a document or website and
paste it into your SMART Meeting Pro Premium page.
Share information with ease
SMART Meeting Pro Premium gives you the ability to show pages on multiple
connected interactive displays - and then share and move information easily
between them. And SMART Meeting Pro Premium is configured for SMART Bridgit
conferencing software. With the purchase of SMART Bridgit server software, you and
your teams can enjoy data conferencing and unparalleled collaboration.
™
22 | SMART products
Page 23
4
SMART business toolbar - Switch between desk top,
1
1
2
3
interactive whiteboarding and organiser modes.
Multiple displays support - M ove content between other
2
connected displays.
Organiser - Sort interactive whiteboard pages before
3
sending the file to colleagues.
Integrated data conferencing - Enable room-to-room
4
connections or include local or remote meeting participants
with the purchase of SMART Bridgit server software.
SMART products
Key features
Write notes
Write notes in digital ink over documents, then
capture and save your notes for distribution and
later reference.
Save function
Take screen captures of your documents and
applications to include in your notes. Save all your
notes as a single PDF, PPT or image file and email
them directly to colleagues.
Application integration
Write in digital ink in Microsoft Word, Excel and
PowerPoint files, as well as AutoCAD and Adobe
Acrobat files. Save all marked-up documents in
their native formats.
Interactive whiteboarding features
Create interactive whiteboard pages, and easily
move from page to page. Access features such
as shapes, lines, text, undo and redo, resize and
rotate. You can also change object properties and
convert handwriting to text.
Multiple display support
Connect up to 16 interac tive displays to your
meeting room computer.
Organiser mode
View all interactive whiteboard pages, and sor t
them by dragging, inserting or deleting pages.
Keyboard integration
SMART Meeting Pro Premium software works with
the On-Screen Keyboard or your system’s wireless
keyboard and mouse.
Email notes
Quickly distribute all notes and action items by
emailing them from within the soft ware.
Reset room
End the meeting, exit the session and close any
open applications. The meeting room can be
readied for the next meeting in one step.
Technical requirements
For systems with 1 or 2 interactive
displays Hardware
With the purchase of SMART Bridgit server software,
you can enjoy room-to-room conferencing or
connect with local or remote meeting participants.
Learn more at smarttech.com/meetingpropremium.
SMART products |23
Page 24
SMART GoWire™
auto-launch cable
With SMART GoWire
auto-launch cable, you can:
• Connect any laptop to your
SMART Board interactive
whiteboard or display and work
with the laptop’s files on a large
interactive surface
• Access the features of SMART
Meeting Pro software with any
laptop, so you can write notes in
digital ink and save them
• Give your clients and guests
access to your SMART Board
interactive whiteboards and
displays without compromising
your network security or having
to install software.
Add versatility to your collaborative workspaces with the SMART GoWire auto-launch
cable. The SMART GoWire cable launches SMART Meeting Pro
use it to connect a laptop to your SMART Board
enabling you to work with the laptop’s files on a large interactive surface. There’s no
need to install software on the laptop, and no software remains when you disconnect
the cable. It’s perfect for workspaces without network access, when you’d prefer not
to install software or where there is frequent collaboration with guests and clients
using their laptops.
™
interactive whiteboard or display,
™
software when you
SMART Meeting Pro on the go
To access SMART Meeting Pro on any laptop, simply use the SMART GoWire cable
to connect the laptop to your SMART Board interactive whiteboard, SMART Board
interactive display or SMART Podium
enables you to write in digital ink over standard office software applications. You can
mark up files in common applications, such as Microsoft
®
Visio
and OneNote®, as well as Adobe® Acrobat® Pro, and SMART Meeting Pro will
insert and save your notes in the original file. You can also write notes over virtually
any application, capture them as a screenshot and save them in a PDF or PPT file. Or
you can simply write whiteboard notes in digital ink and save them. Either way, you
can distribute the marked-up files to your team instantly via email, so everyone has
the most recent notes when they get back to their computers.
™
interactive pen display. SMART Meeting Pro
®
Word, Excel®, PowerPoint®,
More ways to work together
Compatible with SMART Board interactive whiteboards and displays, the SMART
GoWire cable doesn’t require a dedicated meeting room computer. Anyone can
connect a laptop and have a collaboration session up and running in seconds. That
means visiting team members, clients and other guests can take advantage of your
SMART Board interactive whiteboards and displays without having to install software
or access your network. It’s just one more way SMART makes it easier for you to
work together.
24 | SMART products
Page 25
Key features
Included with SMART
collaboration systems
The SMART GoWire auto-launch cable is included
with both SMART collaboration systems - the
SMART Board 885ix interactive whiteboard system
and the SMART Board 8070i interac tive display.
SMART Meeting Pro
software embedded
SMART Meeting Pro software is embedded in
a USB drive inside the SMART GoWire cable.
Write in digital ink over standard of fice software
applications and save notes in a variety of ways.
Write and save whiteboard notes in digital ink.
Write notes over virtually any application, capture
them as a screenshot and save them in a PDF or
PPT file. Mark up files in common applications,
such as Microsoft Word, Excel, PowerPoint, Visio
and OneNote, as well as Adobe Acrobat Pro, and
SMART Meeting Pro will inser t and save your notes
in the original file. Distribute the marked-up files to
your team instantly via email.
Easy to use
SMART Meeting Pro software’s intuitive interface is
easy to learn for first-time or occasional users.
Guest laptop support
The SMART GoWire cable enables you to connect
any laptop to your SM ART Board interac tive
whiteboard or interactive display. No dedicated
meeting room computer or soft ware installation
is required. And because guests have no access to
your network when they connect using the SMART
GoWire cable, there’s no security risk.
Auto launch
The SMART GoWire cable automatically launches
SMART Meeting Pro software when connected to
any guest laptop, and no software remains when
the laptop is disconnected.
No installation required
The SMART GoWire cable eliminates the need
to download and install soft ware to connect a
laptop to a SMART Board interactive whiteboard,
SMART Board interactive display or SMART Podium
interactive pen display.
SMART product integration
The SMART GoWire cable is compatible with all
SMART Board interactive whiteboards, SMART
Board interac tive displays and SMART Podium
interactive pen displays.
Technical requirements
Hardware
For a single display - SMART Meeting
Pro and SMART Meeting Pro Premium
2.0GHzdual-coreprocessor•1GBRAM(XP)
2GB RAM ( Windows
recommended)•Discrete128MBVRAMvideo
card compliant with Microsoft DirectX
free hard drive space (additional free space required
Microsoft Technology Centre achieves better
productivity through using SMART Board
interactive whiteboards
“Using the new solution from
SMART Technologies, we have
improved the effectiveness and
efficiency of our meetings
and write ups. Because of this, we
are now able to fit in additional
meetings at the MTC. This has
helped our sales teams to
meet more customers and thereby
increase our sales pipeline.”
Martyn Davis,Manager MTC
Microsoft’s Technology Centre (MTC)
in Reading, Berkshire hosts hundreds
of customers per year - from start up
companies to FTSE 100 companies to help them understand and improve
their business processes.
Depending on the complexity of the
problem, the customer meeting could
last up to 3 days with Microsoft’s
Developer and Platform Evangelist
(DPE) team often discussing products
that have not been officially released
yet. With up to six people involved
in these meetings, gathering the
information exchanged often involved
using cameras to capture drawings
and notes written on the dry erase
boards in the meeting room. Writing
up all of the information from the
meeting would frequently take up a
day or more in time. This also meant
that the meeting room itself could
not be used during this time as all
the information was still on the dry
erase boards.
Improving meeting efficiency
Microsoft wanted to improve the
productivity and effectiveness of
these meetings and decided to install
a new meeting room solution from
SMART Technologies to achieve
these aims. They installed a meeting
room system that combines SMART
Board™ interactive whiteboards,
SMART Meeting Pro™ Premium
software, SMART Bridgit™
conferencing software, ultrashort-throw projectors and
multimedia speakers.
SMART Board interactive whiteboards
combine the simplicity of a whiteboard
with the power of a computer.
Together with SMART Meeting Pro
Premium software, users can write
notes in digital ink over any document,
application or website on the
interactive whiteboard and save them
as a PDF or PPT file. Marked-up pages,
revised documents, diagrams, notes
and comments can all be captured
easily and e-mailed directly to meeting
participants. You can also write and
save notes directly into applications
such as Microsoft Word, Excel or
PowerPoint, Adobe Acrobat and
AutoCAD.
Increased sales pipeline
The productivity gains in using the
interactive whiteboards are significant.
The meeting room solution is enabling
Microsoft to work more efficiently.
Martyn Davis, Manager MTC Reading
at Microsoft, explains “Before we
installed the meeting room solution,
we used to spend one full day writing
up the notes of a meeting. Now
we can accurately record all of the
meeting notes automatically on the
interactive whiteboard - including
all the annotations and notes made
during the meeting - which wasn’t
possible using dry erase boards. The
information is then saved onto a
USB stick and given to the customer
immediately after the meeting
has finished.”
Another benefit of the new meeting
room solution is that it has greatly
improved the utilisation of the MTC.
Martyn continues,”Using the new
solution from SMART Technologies,
we have improved the effectiveness
and efficiency of our meetings and
write ups. Because of this we are now
able to fit in additional meetings at the
MTC. This has helped our sales teams
to meet more customers and thereby
increase our sales pipeline.”
Now when a meeting has finished
and the notes from the interactive
whiteboard have been captured, it is
then cleared of all information and
applications closed down making sure
that confidential information is not left
on view. The room is then ready for
the next session.
™
26 | Microsoft Technology Centre achieves better productivity through using SMART Board™ interactive whiteboards
Page 27
Enriching the customer
experience
The new meeting room solution from
SMART Technologies has enriched
the way in which Microsoft and its
customers work together. Previously
the meeting rooms had dry erase
boards which limited the number
of concepts to be introduced and
worked on at a time. This also acted
as a barrier between the Microsoft
Architect and the customer.
To overcome this problem, two of the
meeting rooms have been installed
with two interactive whiteboards
creating a multiboarding environment
to cater for more complex discussions.
Using this configuration, both the
customer and a member of the
Microsoft team can work on the same
diagram but on different interactive
whiteboards and describe exactly
what they require by annotating over
it, bringing in new notes from other
sources or launching internet sites.
the meeting and that the interactive
whiteboards help to break down any
barriers to creating new ideas. David
Brown, Architectural Evangelist at
Microsoft comments,
“The meeting room solution has
encouraged a richer collaboration and
knowledge-sharing environment with our
customers. It has definitely helped us to
have a more in-depth understanding of
our customer needs.”
“The meeting room solution has
encouraged a richer collaboration
and knowledge-sharing
environment with our customers.
It has definitely helped us to have
a more in-depth understanding of
our customer needs.”
David Brown,Architectural
Evangelist at Microsoft
SMART storiesSMART stories
Customers have told Microsoft that
they feel more actively involved in
Microsoft Technology Centre achieves better productivity through using SMART Board™ interactive whiteboards | 27
Page 28
SMART Story
SMART’s collaboration solutions enable O2
to work better, connected.
“We can set up a conference
in less than three minutes and
SMART’s collaboration technology
fits perfectly with our mantras
of “walk up and use” and “three
touches and go.” It really is that
simple.”
Alan Parkin,programme manager,
infrastructure design and delivery, O2
With 29,000 employees across
the group servicing 45.8 million
fixed and mobile customers across
Europe, O2 combines sophisticated
voice and data products that help
people get more out of their lives.
SMART’s collaboration technology
provides O2 with much the same
benefit, translating into more time,
less travel and reduced costs. Uniting
disparate teams and enabling them
to collaborate effectively regardless of
location, SMART’s technology wholly
supports O2’s ethos that “we’re
better, connected.”
The challenge
O2’s business case is built around
realising efficiencies, improving time
to market and reducing costs for the
business. The company has multiple
offices throughout the UK and
headquarters in Slough where it also
has two other offices. With frequent
travel between the Slough and Leeds
locations, the company realised the
setup had to change.
“We decided to amalgamate the
three Slough offices into one location
accommodating 2,200 people,”
explains Alan Parkin, programme
manager, infrastructure design and
delivery. “We recognised that uniting
disparate teams and improving interdepartmental collaboration was
central to delivering an outstanding
customer experience. And the
infrastructure to support this would
be critical to success.”
Previously, all meeting rooms
contained a conference phone and
flip chart, but projectors had to be
booked through reception and a
great deal of time was wasted simply
‘setting up’. With only 47 meeting
rooms - half the number previously
available - the new Slough site
demanded a more productive and
collaborative working environment.
A smooth and timely transition
between meetings would be essential
to ensure that the new office has the
meeting room capacity to support
operational needs.
The solution
O2 decided to investigate interactive
technologies The decision was
taken to trial SMART Technologies’
collaboration solutions and five
SMART Board™ interactive
whiteboards were installed across
the Leeds and Slough sites. The
SMART Boards network using
Bridgit™ conferencing software,
allowing people in any location to
join a data conference, use touch
screen commands, write in digital ink
over any application, generate and
integrate data, share desktops and
write and save notes immediately.
“We can set up a conference in less
than three minutes and SMART’s
collaboration technology fits perfectly
with our mantras of “walk up and
use” and “three touches and go,”
says Alan. “It really is that simple.”
The pilot was so successful that
almost all of the 47 meeting rooms
in the new Slough office will have a
SMART Board and the boardroom
will have two SMART Podiums
(formerly the Sympodium interactive
pen display). Every floor will also
have one or more SMART Boards
in ‘Our Space’ areas for impromptu
meetings. Road shows are planned
to demonstrate the capabilities of the
technology and designated “shapers”
from each directorate will cascade
output from monthly meetings.
Supported by user-guide booklets, a
self-help intranet portal has also been
developed to help users get the most
from the new technology.
28 | SM ART’s collaboration solutions enable O2 to work better, connected
Page 29
The future
“The impact of SMART’s collaboration
technology has been so significant
that we plan to install SMART Boards
in our Leeds, Bury, Preston Brook
and Glasgow call centres, as well
as rolling it out to offices across the
UK,” concludes Alan. “Our training
department also recognises the
potential to train staff using the
SMART Boards, reducing travel and
costs whilst improving productivity.
I have no doubt that embracing
SMART’s technology to drive change
in our meeting and training culture
will prove transformational for the
O2 business.”
The results
It has been estimated that if 25% of
O2 staff used SMART solutions to
conduct meetings, the company could
save up to £15,000 a week. The
savings would be realised through
reduced travel between their Leeds
and Slough offices.
Alan’s own infrastructure design
and delivery team of more than 30
people use the SMART technology to
generate significant efficiencies from
their monthly meetings. Previously,
the meeting had to take place on two
separate days - one in the North and
one in the South - with presenters
travelling to both meetings and team
members to their respective areas.
This meeting is now conducted on
one day, involving the entire team
simultaneously via the SMART Board.
“The reduction in travel, time and
associated costs is quite staggering,”
says Alan. “The senior team has
gained a day a month in time and,
as no one has to travel, the overall
productivity of the team is greatly
enhanced. It’s a win-win situation
for everyone.”
Location is no longer a barrier to
collaboration and a similar pattern is
being adopted by teams across the
O2 business. For three weeks, one
project team of eight people had
been trying to meet to approve a
design spec but diaries simply would
not coordinate. Using the SMART
solutions to collaborate between
Leeds and Slough, the work was
completed within half an hour, not
only saving time and money but also
enabling the team to complete the
project three months ahead
of schedule.
“The reduction in travel, time
and associated costs is quite
staggering. The senior team has
gained a day a month in time and,
as no one has to travel, the overall
productivity of the team is greatly
enhanced. It’s a win-win situation
for everyone.”
Alan Parkin,programme manager,
infrastructure design and delivery, O2
SMART stories
SMART’s collaboration solutions enable O2 to work better, connected | 29
Page 30
SMART Story
BT adapts to a new phase of globalisation
Collaborative solutions from SMART playing pivotal role
“The successful delivery of a
customer solution relies upon the
effective collaboration between
people across BT. Our new SMART
collaboration capability enables
people to meet, irrespective
of where they are in the world
and interact as if they were in
the same room. This has had a
massive impact on travel costs
and reduced our carbon footprint
significantly. Last week I trained
34 people in India from Adastral
Park and yesterday I trained a
further eight - that’s a saving of
a flight to India, plus my time, in
just two weeks.”
Bola Oshisanwo, Director, Agile
Development Centre
Globalisation has redefined the
modern economy; it offers growth
and opportunity but also demands a
new way of working. As a company
that serves customers in more than
170 countries, BT recognises that
it must improve business agility to
generate efficiencies and improve
operational and environmental
performance. To achieve this,
BT Innovate & Design (BTID) has
embarked on a Global Development
Centre (GDC) Programme that
embeds collaborative solutions from
SMART Technologies.
Central to BT’s growth ambitions is
BTID - responsible for building all the
systems and networks used by BT.
These systems are built by end to
end project teams that have adopted
the agile development methodology.
Collectively these teams are
responsible for development that
enables BT to drive towards its
strategic goal of being Number One
for Customer Service.
The adoption of agile development
practices requires a new type of
environment, especially as the teams
are geographically dispersed across
the UK, India, China, USA and Central
Europe. BTID realised that it needed
a new environment where both
layout and technology supports
agile delivery.
“The idea was influenced by
information from Google, Gartner
Group and Microsoft as well as
research into understanding how
people actually collaborate. We also
researched interactive environments
that are conducive to dynamic and
positive decision-making. We knew
some form of telepresence was
required and evaluated a range of
technologies and software, all of
which supported some of our vision,”
says Bola Oshisanwo, Director, Agile
Development Centre. “Our developers
tend to work in groups around a
white board and research revealed
that they want to interact with and
see what their colleagues are writing
on the boards, and see their faces.
At that point we knew our solution
must support this way of working
whilst connecting teams that are
spread across multiple locations.”
BT’s research culminated in the
complete redesign of the agile
development teams’ working
environment and included the
adoption of SMART Technologies’
collaborative solution. It started with a
proof of concept at Adastral Park, BT’s
centre for development in Ipswich.
The initial pilot project was conceived
and implemented within five months,
involving two hundred people
and seventeen SMART Board™
interactive whiteboards at Adastral
Park, one whiteboard each in Belfast
and Glasgow and two whiteboards
in India. End to end development
teams were selected to occupy the
new space. Desks are arranged so
that people on chairs can easily slide
between them, monitors sit on swivel
arms and each team of twelve people
has its own SMART Board, a circular
meeting table, IP video and audio
conferencing capabilities.
“People were wowed by the SMART
Boards initially but quickly snapped
back into old habits,” says Bola. “It
became clear that this was because
they didn’t understand the capability
of the technology, so we designed a
training package which was delivered
to a critical mass of people over a
short period of time. The training
was based on observing what people
did day to day. The training focused
on helping them to incorporate the
SMART Boards and collaborative
working into their day to day work.”
30 | BT adapts to a new phase of globalisation
Page 31
The proof of concept subsequently
proved so successful that BTID
has set up the GDC Programme
to manage the deployment of the
solution to five Agile Development
Centres worldwide. The next stage
of the project has deployed the
solution to Dallas, Adastral Park,
BTID’s headquarters in London and to
Pune in India, enabling a further 700
people to work effectively.
Bola comments: “The successful
delivery of a customer solution relies
upon the effective collaboration
between people across BT. Our
new SMART collaboration capability
enables people to meet, irrespective
of where they are in the world and
interact as if they were in the same
room. This has had a massive impact
on travel costs and reduced our
carbon footprint significantly. Last
week I trained 34 people in India
from Adastral Park and yesterday
I trained a further eight - that’s a
saving of a flight to India, plus my
time, in just two weeks.”
people satisfaction, staff retention
and work life balance, as well
as reducing travel costs and
carbon footprint.
“Ultimately we’re using this
technology to change and transform
the culture of the company,” explains
Alan Bateman the Director for Next
Generation Engineering “What
started as a project at Adastral Park
has led to plans for a network of
five global development centres
worldwide, all adopting the same
blueprint and specifically designed to
accelerate and improve the quality
of our development.” He concludes:
“BT is dedicated to helping customers
thrive in a changing world. We
understand the power of technology
to achieve this and believe SMART
has a pivotal role to play.”
“Ultimately we’re using this technology
to change and transform the culture of
the company,” explains Alan Bateman
the Director for Next Generation
Engineering “What started as a project
at Adastral Park has led to plans for a
network of five global development
centres worldwide, all adopting the
same blueprint and specifically designed
to accelerate and improve the quality of
our development.” He concludes: “BT is
dedicated to helping customers thrive in
a changing world. We understand the
power of technology to achieve this
and believe SMART has a pivotal role
to play.”
Alan Bateman, Director for Next
Generation Engineering
SMART stories
In another instance, by using the
new SMART collaboration tools, a
group of five developers were able
to resolve a problem within two days
rather than travel to India for five
days. This has clear implications for
BT adapts to a new phase of globalisation |31
Page 32
Sales and support
Perhaps you’d like a live product demonstration. Or you need advice on which products meet your needs. Or your
IT specialist has questions about installation. When you need help, it’s nice to know you don’t have to look far.
At SMART, support and services are an integral part of our business solutions, and we know how important it is to
have assistance that’s convenient, timely and insightful. Whether you’re still researching SMART solutions or you’re
already engaged in the implementation process, SMART and our authorised resellers can provide you with everything
from pricing information to product demos and post-implementation support.
Regardless of your location, you can be confident that it will be easy to find assistance with choosing and
implementing SMART products effectively.
For more information, contact our UK and Ireland authorised distributor, Steljes:
Steljes Limited Steljes Ireland Limited
Bagshot Manor, Green Lane, Unit L2, Baldonnell Business Park,
Bagshot, Surrey, GU19 5NL Baldonnell, Dublin 22, Ireland
Tel: 08450 724 758 Tel: 00 353 16464002
Email: info@steljes.co.uk Email: info@steljes.ie