SMART 685ix2 Configuration And User's Manual

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SMARTBoard® 685ix2
interactive whiteboard system
CONFIGURATION AND USER’S GUIDE
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CC warni ng
This equip ment has be en tested and found to compl y wi th the limits for a Class A dig ital de vice , p ursuantto Part 15 of the FCC Rules . These limits are desi gned to pro vide reasonable prote ction against harmful interfer ence when the equipment i s o pe rated in a commercial environment. T his e quipment g enerates , use s and can radi ate rad io freque ncy ener gy and, if not installed and used in accor dance w ith the manufacture r’s instructions, may cause harmful inter ference to radio communications. Operation of this equipment i n a r esi dential area i s l ikely to cause harmful i nterfere nce i n which case the user will be re quired to cor rec t the interfere nce at his o wn e xpense .
Trad emark n ot ice
SMARTBoard , S MARTNoteb ook, SMARTMeetingPr o, smarttech, the SMART logo and all SMART taglines are trademarks or reg ister ed trademarks of SMARTTe chnolo gie sULC in the U .S. and/or o ther countrie s. Windows and InternetExp lor er are either regis tered trade marks o r trademarks of Micro soft Corpo ration i n the U .S. and/or other co untrie s. Apple , i Mac, Macintosh, Mac, MacOS and MacOSX are trademarks of App le Inc., r egi stere d in the U .S. and o ther countries. Blu-ray is a trademark of the Blu-ray Disc Association. Crestro n, Ro omView and Roo mView Connected are either trade marks or regis tered trade marks of Cre stron Electro nics, Inc. in the United States and/or other countries. All other third -party p rod uct and co mpany names may be trademarks of their resp ective owner s.
Copyri ght not ice
© 20 14SMARTTechnolog ies ULC. All rights re se rved . N o part o f this publication may b e rep rod uced, transmitted, transcrib ed, store d in a retrie val s ystem o r translated into any language in any for m by any means w ithoutthe pri or written co nsent of SMARTTe chnolo gie sULC. Infor mation i n this manual is subject to change without notice and do es not r epr ese nt a co mmitment on the part o f S MART.
This pro duct and/or use there of cover ed by one or more of the follow ing U .S. patents.
www.smarttech.com/patents
10/2014
smar ttech.com/kb/170510
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Important information

Before you install and use your SMARTBoard interactive whiteboard system, read and understand
the safety warnings and precautions in this user’s guide and the included important information
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “interactive whiteboard system” refers to the following:
l SMARTBoard 600 series interactive whiteboard
l SMARTUX80 projector
l Accessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for
more information.

Safety warnings, cautions and important information

Installation

WARNI NG
l Failure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
l Two people are required to mount your SMART product because it may be too heavy for
one person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
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IMP ORTANT INFORMATION
l When mounting the projector boom on a framed or hollow wall, attach the mounting bracket
to a stud to safely support the projector’s weight. If you use only drywall anchors, the drywall
can fail, resulting in possible personal injury, and damage to the product which may not be
covered by your warranty.
l Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
CAUTION
l Do not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
l Do not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
l Avoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
l Do not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
l If you need to lean the interactive whiteboard against a wall before you mount it, make sure
it remains in an upright position, resting on the pen tray brackets, which can sustain the
weight of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
l You must connect the USB cable that came with your SMARTBoard interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive whiteboard.
IMPORTANT
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IMP ORTANT INFORMATION
l The SMARTBoard 680i6 and 685i6 interactive whiteboard system textless installation
guide is also available online (smarttech.com/kb/170498).
l Make sure an electrical socket is near your SMART product and remains easily accessible
during use.
l Using your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.

Operation

WARNI NG
l If you are using an external audio system, use only the power supply included with that
product. Using the wrong power supply might create a safety hazard or damage the
equipment. If in doubt, refer to the specification sheet for your product to verify the power
supply type.
l Do not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in
personal injury or product damage.
CAUTION
l Do not block the projector’s ventilation slots and openings.
l If dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
IMPORTANT
l If you have peripheral devices that do not use a 3.5 mm phone jack audio in/out, a DB15
VGA video input connector or an HDMI™ video connector, or that do not use a 4-pin power
mini-DIN output connector to provide power to other SMARTproducts, you may need to
purchase third-party adapters.
l Keep your remote control in a safe place because there is no other way to access menu
options.
l Do not disconnect cables from the ECP to connect peripheral devices because you could
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IMP ORTANT INFORMATION
disconnect controls for your interactive whiteboard.
l Disconnect the product from its power source when it’s not used for a long period.

Other precautions

If you own a SMARTproduct other than a SMARTBoard interactive whiteboard system, refer to the
installation manual for your product for relevant warnings and maintenance instructions.

Environmental requirements

Before you install your SMARTBoard interactive whiteboard system, review the following
environmental requirements.
Environmental requirement
Operating temperature
Storage temperature
Humidity
Water and fluid resistance
Dust
Electrostatic discharge (ESD)
Parameter
41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l
41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
l
-4°F to 122°F (-20°C to 50°C)
l
5% to 95% storage relative humidity, non-condensing
l
5% to 85% operating relative humidity, non-condensing
Humidity above 80% could cause slight wrinkling in the screen
l
surface sheet. The wrinkles disappear when the humidity lowers.
Intended for indoor use only. Doesn’t meet any salt-spray or water
l
ingress requirements.
Don’t pour or spray liquids directly onto your interactive whiteboard,
l
the projector or any of its sub-components.
Intended for use in office and classroom environments. Not for
l
industrial use where heavy dust and pollutants can cause malfunctions or impaired operation. Periodic cleaning is required in areas with heavier dust. See
Cleaning the projector
on page27 for
information on cleaning the SMARTUX80 projector.
EN61000-4-2 severity level 4 for direct and indirect ESD
l
No malfunction or damage up to 8kV (both polarities) with a
l
330ohm, 150 pF probe (air discharge)
Unmated connectors meet no malfunction or damage up to 4kV
l
(both polarities) for direct (contact) discharge
Cables
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All SMARTBoard interactive whiteboard system cables should be
l
shielded to prevent potential accidents and degraded video and audio quality.
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IMP ORTANT INFORMATION
Environmental requirement
Conducted and radiated emissions
Parameter
EN55022/CISPR 22, Class A
l
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Contents
Important in format ion i
Safety warnings, cautions and important information i
Environmental requirements iv
Chapter 1: Abou t your interact ive whit eboard syst em 1
SMARTBoard 685ix2 interactive whiteboard system features 1
Included accessories 5
Chapter 2: I nstalling your in teract ive whit eboard system 7
Choosing a location 7
Choosing a height 8
Routing the cables 8
Installing SMART software 8
Setting up the projector image 9
Integrating your system with peripheral devices 12
Locking the pen tray to your interactive whiteboard 12
Chapter 3: Using your interact ive whiteboard syst em 13
Using your projector 13
Using your interactive whiteboard 22
Using the Extended Control Panel (ECP) 22
Chapter 4: Maint aining your interactive whiteboard syst em 25
Maintaining your interactive whiteboard 25
Cleaning the projector 27
Focusing and adjusting the projector image 27
Removing and replacing the projector lamp module 27
Resetting the lamp hours 29
Replacing the remote control battery 30
Chapter 5: Trou bleshooting your interactive whiteboard syst em 31
Before you start 32
Determining your interactive whiteboard system’s status 34
Resolving interactive whiteboard issues 36
Resolving projector issues 37
Resolving audio issues 43
Resolving network communication issues 44
Resolving ECP issues 45
Accessing the service menu 45
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CONTENTS
Transporting your interactive whiteboard system 46
Appendix A: R emotely managing your system t hrough a network interface 47
Web page management 47
Simple Network Management Protocol (SNMP) 55
Crestron® RoomView® 55
Appendix B: Remot ely managing your system through an RS-232 serial interface 57
Connecting your room control system to the SMARTUX80 projector 58
Projector programming commands 60
Appendix B: Adjusting projector settings 73
Appendix C: Int egrating other devices 81
Video format 81
Connecting peripheral sources and outputs 84
Appendix D: Remote cont rol code definitions 87
Appendix E: Hardware environ ment al compliance 89
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and
BatteryDirectives) 89
Batteries 89
Mercury 89
More information 89
Index 91
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Chapter 1
system
SMARTBoard 685ix2 interactive whiteboard system features 1
SMARTBoard 600 series interactive whiteboard 2
SMARTUX80 projector 3
Extended Control Panel (ECP) 4
Included accessories 5
Remote control 5
Pens 5
Eraser 5
Hardware mounting kit 6
Your SMARTBoard interactive whiteboard system combines the following components:
l SMARTBoard 600 series interactive whiteboard
l SMARTUX80 projector
l Accessories and optional equipment
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.
SMARTBoard 685ix2 interactive whiteboard system features
Your SMARTBoard 685ix2 interactive whiteboard system uses the WXGA (16:10) ultra-short-throw,
high-offset SMARTUX80 projector. It delivers high-definition, high performance interactivity that is
virtually shadow-free and glare-free.
The modular and expandable hardware and software architecture of your interactive whiteboard
system enables you to do everything you can do at your computer—open and close applications,
meet with others, create new documents or edit existing ones, visit websites, play and manipulate
video clips and more—just by touching the interactive surface.
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CHAPTER 1 ABOUT YOUR INTERACTIVE W HITEBOARD SYSTEM
The projector also supports video and audio connections from a variety of devices, including DVD
and Blu-ray™ players, document cameras, and other high-definition sources, and can project media
from these sources onto the interactive screen.
When you use SMART software with your SMARTBoard 685ix2 interactive whiteboard system,
you can write over any application in digital ink using a pen tray pen or your finger, and then save
these notes for future reference and distribution.
SMARTBoard 600 series interactive whiteboard
Your SMARTBoard 600 series interactive whiteboard has many features, including a resistive
touch screen and a pen tray.
The SMARTBoard 600 series interactive whiteboard performs well with the SMARTUX80
projector because of the projector's exceptional color performance, aspect ratio, input response
and short-throw image distance.
Other features of your interactive whiteboard include the
following:
l A pen tray that automatically detects when you pick up a pen
tray pen or the eraser
l Pen tray buttons that activate the on-screen keyboard,
right-click, Orientation and Help functions
l A durable tear-resistant surface optimized for projection and
easily cleaned with whiteboard cleaner
l A security cable lock feature that enables you to lock your interactive whiteboard to help
safeguard it from theft
For more information about your SMARTBoard interactive whiteboard, see the
and D600 series interactive whiteboard installa tion and user’s guide
(smarttech.com/kb/001414).
SMARTBoard 600
NOTE
Because of its wide-screen format, the SMARTUX80 projector is compatible only with
SMARTBoard 685 interactive whiteboards, and not with SMARTBoard 640, 660, 680, 690,
D680 or D690 interactive whiteboards.
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CHAPTER 1 ABOUT YOUR INTERACTIVE W HITEBOARD SYSTEM
SMARTUX80 projector
The SMARTUX80 projector system includes an
ultra-short-throw projector for use with SMARTBoard
interactive whiteboards and a sturdy support system ideal for
corporate and classroom environments.
The features of the projector system include the following:
l A wall-mounted, high-offset SMARTUX80 projector
engine that uses single chip DLP® technology by
TexasInstruments™, providing BrilliantColor™ performance, High Contrast, and Gamma 2.1
correction with Bright Classroom, Dark Classroom, sRGB, User and SMART Presentation
modes
l 16:10 aspect ratio
l 3600 ANSI lumens (typical)
l PAL, PAL-N, PAL-M, NTSC, NTSC 4.43, SDTV (480i/p and 576i/p), HDTV (1080p) video system
compatibility
l Native 1280 × 800 resolution
l AppleMacintosh, iMac and VESA® RGB video format standard compatibility
l Remote management via network through an RJ45 cable
OR
Remote management via a serial RS-232 interface
l Connectivity for a second SMARTUX80 projector in a dual interactive whiteboard system
l Self-protection timer for a hot re-strike of the projector lamp
l Protected cable routing through the projector housing and a cable cover that prevent
tampering and clutter
l Secure mounting and installation system that includes a projector padlock loop
l An internal speaker
l Templates and instructions for positioning the system safely
Your SMARTUX80 projector connection panel has the following connections:
l 3.5 mm phone jack audio input connector
l 3.5 mm phone jack audio output connector
l DB15F (DE-15F) RGB VGA video input connector
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CHAPTER 1 ABOUT YOUR INTERACTIVE W HITEBOARD SYSTEM
l DB9F (DE-9F) RS-232 connector
l HDMI 1In input connector
l HDMI 2 In input connector
l Power
l USBB connector for service access
l RJ45 (8P8C modular) connector for local area network connections
l RJ45 (8P8C modular) connector for dual interactive whiteboard systems
l 7-pin mini-DIN connector
l 4-pin power-DIN 5V/2A output connector

Extended Control Panel (ECP)

Your projector system’s ECP attaches to the bottom frame
of your interactive whiteboard. The ECP features controls
for power, source selection and volume adjustment, as
well as an integrated USB hub that enables you to switch
seamlessly between two connected computers.
Connection receptacles for your source inputs include:
l One USB A receptacle on the front of the ECP for USB drives
l Two USB A receptacles behind the interactive whiteboard
l One captive USB B receptacle for your primary computer
l One DB15M receptacle behind the interactive whiteboard for connecting to the projector
l One USB B receptacle behind the interactive whiteboard for connecting a secondary
computer
l Three RCA jacks on the front of the ECP (not connected to the projector and not used in the
system)
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CHAPTER 1 ABOUT YOUR INTERACTIVE W HITEBOARD SYSTEM

Included accessories

The following accessories are included with your interactive whiteboard system.

Remote control

The remote control enables you to control the system and set up your projector. Use
the remote control to access menu options, system information and input selection
options.

Pens

The pens have rubberized grip areas and are colored to match four colors
of digital ink: black, red, green and blue.
You can use dry-erase markers to replace the included pens, as long as
they’re a similar shape, don’t scratch or mark your interactive whiteboard
surface and reflect infrared light. If the substitute doesn’t reflect infrared
light, the pen tray sensors might not detect the presence of the pen.
NOTE
Some of SMART’s older pens aren’t designed to reflect infrared light and the pen tray sensors
might not detect them reliably.
TIP
Wrap light-colored tape around a substitute pen to improve the reflection of infrared light and
help with tool detection.

Eraser

The eraser resembles a rectangular chalkboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared light and
doesn’t scratch or mark the interactive whiteboard surface.
You can add a variety of accessories to your interactive whiteboard to best meet your specific
needs. Purchase these items from your authorized SMART reseller (smarttech.com/where).
For more information on accessories, go to smarttech.com/accessories.
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CHAPTER 1 ABOUT YOUR INTERACTIVE W HITEBOARD SYSTEM

Hardware mounting kit

You can order a hardware mounting kit from your authorized SMART reseller
(smarttech.com/where). It contains an assortment of screws and wall anchors for several different
wall types (see smarttech.com/kb/160505).
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Chapter 2
whiteboard system
Choosing a location 7
Choosing a height 8
Routing the cables 8
Installing SMART software 8
Setting up the projector image 9
Focusing the image 9
Aligning the image 9
Projector connection diagram 10
Integrating your system with peripheral devices 12
Locking the pen tray to your interactive whiteboard 12
Consult the SMARTBoard interactive whiteboard system installation document included with your
product for instructions on how to install and secure your system.
IMPORTANT
This chapter provides additional considerations and details for installing your interactive
whiteboard system.

Choosing a location

Choose a location for your interactive whiteboard system that’s far from bright light sources, such
as windows and strong overhead lighting. Bright light sources can cause distracting shadows on
your interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface.
For best presentation alignment, mount your interactive whiteboard system in a location that’s
central to your audience’s viewing direction.
For mobile or adjustable installation options, contact your authorized SMART reseller.
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CHAPTER 2 INSTALLING YOUR I NTERACTIVE WHITEBOARD SYSTEM

Choosing a height

SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorized SMART reseller. Using this template ensures that you can do the
following:
l Mount the projector at a safe height for head space clearance, while maintaining enough
space for airflow and installation access above the unit.
l Position the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a
location for your interactive whiteboard.

Routing the cables

When connecting cables from the SMARTUX80 projector to your interactive whiteboard, make
sure that all cables pass between the two interactive whiteboard wall-mounting brackets and that
the cables don’t rest on the wall-mounting brackets.

Installing SMART software

You must install SMARTsoftware, such as SMARTMeetingPro® software or SMARTNotebook®
collaborative learning software on the computer connected to your interactive whiteboard system
to access all of its features.
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CHAPTER 2 INSTALLING YOUR I NTERACTIVE WHITEBOARD SYSTEM
Download SMARTsoftware from smarttech.com/software. These web pages list the minimum
hardware requirements for each software version. If SMART software is already installed on your
computer, take this opportunity to upgrade your software to ensure compatibility.

Setting up the projector image

You must focus the projected image, and then align the projected image.

Focusing the image

Use the focus lever on the bottom of the SMARTUX80 projector to focus the projected image.
To focus and adjust t he image
Turn the focus lever clockwise or counterclockwise until the image is in focus.

Aligning the image

Refer to these notes when aligning the projected image as described in the included
SMARTBoard 685ix2 interactive whiteboard system installation and ca bling guide
(smarttech.com/kb/170472).
CAUTION
Never touch the lens or the mirror with your hands or a brush. This can disturb the focus or quality
of image that your projector displays.
The projector’s image alignment screen appears when you start your projector the first time, or you
can access it from the startup screen menu any time.
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CHAPTER 2 INSTALLING YOUR I NTERACTIVE WHITEBOARD SYSTEM
Use the mechanical adjustments described in the installation document and the image alignment
screen to adjust the projected image size, shape and location so that you can see the full
projected image clearly. Don’t use other images, which might be cropped or scaled by the
projector and result in a misleading projected image size, shape and location.
When adjusting keystone (tilt), ensure that the top and bottom edges of the image are horizontal
before you position the left and right edges of the image relative to your interactive whiteboard.
To fine-tune the image, you might need to repeat all steps described in the installation document
in smaller increments.

Projector connection diagram

You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,
document cameras, and other high-definition sources, as well as peripheral device outputs such as
a secondary projector or other displays, and powered speakers.
NOTE
You might need to purchase third-party adapters to connect certain peripheral devices.
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CHAPTER 2 INSTALLING YOUR I NTERACTIVE WHITEBOARD SYSTEM
No. Connector Connect t o:
1 3.5 mm phone jack audio input Audio sources associated with the computer
connected to the VGA video input source.
2 3.5 mm phone jack audio output External speakers (optional, not included)
3 DB15F RGB VGA video input Secondary computer (optional, not included)
4 DB9F RS-232 ECP cable harness
5 HDMI1 In
Primary computer high-definition media (audio and
video) source (not included)
6 HDMI 2 In Additional high-definition media (audio and video)
source (not included)
7 Power Mains power supply
8 USB B Do not use (for service access only)
9 RJ45 (Cat 5) Network (for web page management and SNMP
access) network connection only
10 RJ45 (Cat 5 crossover cable ) Projector 2 (for dual interactive whiteboard
systems) crossover cable connect ion only
11 7-pin mini-DIN ECP cable harness
12 4-pin power-DIN 5V/2A output ECP cable harness
IMPORTANT
The 4-pin mini-DIN5V/2A output provides power to SMARTproducts only.
NOTES
l To connect your SMARTBoard 685 interactive whiteboard see the
interactive whiteboard system installation and ca bling guide
l To connect accessories to your interactive whiteboard, refer to the documents included
SMARTBoard 685ix2
(smarttech.com/kb/170472).
with the accessories and consult the SMARTSupport website (smarttech.com/support) for
additional information.
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CHAPTER 2 INSTALLING YOUR I NTERACTIVE WHITEBOARD SYSTEM

Integrating your system with peripheral devices

For information on integrating your SMARTBoard 685ix2 interactive whiteboard system with
peripheral devices, see
Connecting peripheral sources and outputs
on page84.

Locking the pen tray to your interactive whiteboard

To learn how to lock the pen tray to your interactive whiteboard, see the
D600 series interactive whiteboa rd installation a nd user’s guide
(smarttech.com/kb/001414).
SMARTBoard 600 a nd
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Chapter 3
system
Using your projector 13
Using your remote control 13
Using the remote control buttons 14
Adjusting projector settings 15
Using your interactive whiteboard 22
Using the Extended Control Panel (ECP) 22
This chapter describes the basic operation of your interactive whiteboard system and explains
how to set up your remote control, retrieve system information, access the projector’s image
adjustment options and integrate your interactive whiteboard system with peripheral devices.

Using your projector

This section explains how to use your projector remote control to access on-screen menus and
change projector setting.

Using your remote control

The projector remote control enables you to access on-screen projector menus and change
projector settings.
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
Using t he remot e cont rol bu ttons
The projector remote control enables you to access on-screen menus and change projector
settings. Use the Power button on the remote control or ECP to put the projector into Standby
mode or to turn it on. You can also use the Input button on the remote control or ECP to switch
sources on the projector.
Number Funct ion Descript ion
1 Input Select a video and audio input source on the
projector and the associated USB input source on the ECP, if present.
2 Menu Show or hide the projector menus.
3 (Left), (Right),
Change the menu selections and adjustments.
(Up) and (Down) arrows
4 Hide Freeze, hide or display the image:
Press once to freeze the image.
l
For example, you can display a question on the screen while you check your e-mail.
Press again to hide the image, that is, to
l
display a black screen.
Press again to return to the live image.
l
5 Mode Select a display mode.
6 Mute Mute audio amplification.
7
(Power)
Turn on the projector or put it into Standby mode.
8 (Enter) Accept the selected mode or option.
9 (Volume Up) Increase audio amplification volume.
10 (Volume Down) Decrease audio amplification volume.
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
NOTE
The Mut e, Volume Up and Volume Down buttons work only if there is an audio source
connected to the projector for the selected video input source.
For information on using the remote control’s Menu button to adjust the projector settings, see

Adjusting projector settings

on page73.
Adjusting projector settings
The remote control’s Menu button enables you to access the on-screen display to adjust the
projector settings.
IMPORTANT
Keep your remote control in a safe place because there is no other way to access menu options.
Sett ing Use Not es
Image Adjustment menu
Display Mode Indicates the projector’s
The default is SMARTPresentation. display output (SMARTPresentation, BrightRoom, DarkRoom, sRGB and User).
Brightness Adjusts projector brightness
The default is 50. from 0 to 100.
Contrast Adjusts the difference
The default is 50. between the lightest and darkest parts of the image from 0 to 100.
Frequency Adjusts the display data
frequency of the projected
The default is 0.
This setting applies to VGA inputs only. image from -5 to 5 to match
the frequency of your computer’s graphics card.
Tracking Synchronizes your projector’s
This setting applies to VGA inputs only. display timing with your computer’s graphics card from 0 to 63.
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
Sett ing Use Not es
H-Position Moves the horizontal position
of the source video left or right from 0 to 100 (relative to the projected image).
V-Position Moves the vertical position of
the source video up or down from -5 to 5 (relative to the projected image).
White Peaking Adjusts the image color
brightness from 0 to 10 while providing more vibrant white shades.
Degamma Adjusts the color performance
of the display from 1 to 3.
Color Adjusts the Red, Green, Blue,
Cyan, Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output.
Don’t adjust this setting unless you’re advised
to by SMARTSupport.
Apply this setting only after you make all
boom adjustments.
This setting applies to VGA inputs only and is
useful in situations where the source video is
cut off.
Don’t adjust this setting unless you’re advised
to by SMARTSupport.
Apply this setting only after you make all
boom adjustments.
This setting applies to VGA inputs only and is
useful in situations where the source video is
cut off.
A value closer to 0 creates a natural image
and a value closer to 10 enhances brightness.
The default is 10.
The default is 2.
Each color has a default value of 100.
Adjustments to the color settings register
under the User mode.
Audio menu
Volume Adjusts the projector’s volume
amplification from -20 to 20.
Mute Mutes the projector’s audio
output.
Disable Volume Control
Disables the projector’s volume control and the ECP’s volume control knob.
System Output
Selects one or more speakers or other audio device.
16 smarttech.com/kb/170510
The default is 0.
The default is off.
If you mute the projector’s audio output and
then increase or decrease the volume, the
volume is restored automatically. You can
prevent this from happening by disabling the
volume control.
Select Line Out+Speaker, Line Out Only or
Speaker Only.
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
Sett ing Use Not es
Projector Functions menu
3D On/Off Turns the DLPLink technology
3D feature on or off.
3D Format Displays the current 3D format
(Interleaved or Under-over).
3D Invert Left-Right
Auto Signal Detect
Selects the 3D Invert setting (L-R or R-L).
Enables or disables signal searching of input connectors.
Lamp Reminder Turns the lamp replacement
reminder on or off.
Lamp Mode Adjusts lamp brightness to
Standard or Economy.
The default is off.
Interleaved breaks down the image frame for
each eye, alternately displaying a line of
visual information from each frame.
Under-over concurrently displays horizontally
stretched image frames for each eye, one
above the other.
L-R displays visual data for the left eye first.
R-L displays visual data for the right eye first.
The default is off.
Select On to have the projector continuously
switch inputs until it finds an active video
source.
Select Off to maintain signal detection in one
input.
This reminder appears 100 hours before the
recommended lamp replacement.
Standard displays a high-quality, bright
image.
Economy increases the lamp life by
decreasing the brightness of the image.
Auto Power Off (minutes)
Sets the length of the auto power-off countdown timer between 1 and 240 minutes.
Zoom Adjusts the zoom to the center
of the image in or out from 0 to
30.
USB 1 source Enables touch for the selected
video source VGA out,USB 2
will disabled by associating the
video source with the room
computer USB receptacle
(USB1) on the ECP.
17 smar ttech.com/kb/170510
The default is 120 minutes.
The timer begins to count down when the
projector no longer receives a video signal.
The timer finishes when the projector enters
Standby mode.
Select 0 to turn off the timer.
The default is 0.
Zooming in cuts off the outer edges of the
source video.
The default is VGA out. When the user
switches to the video source the interactive
whiteboard recognizes touch from the
device connected to the room computer
USB receptacle on the ECP. Selecting
Disabled disables the room computer USB
receptacle on the ECP.
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
Sett ing Use Not es
USB 2 source Enables touch for the selected
video source HDMI, USB 1 will
be disabled by associating the
video source with the guest
computer USB receptacle
(USB2) on the ECP.
Projector ID Displays the projector’s unique
ID number (from 0 to 99) within your organization’s network.
Aspect Ratio Adjusts the image output to
FillScreen, MatchInput or 16:9.
The default is HDMI. When the user switches
to the video source the interactive
whiteboard recognizes touch from the
device connected to the guest computer
USB receptacle on the ECP. Selecting
Disabled disables the room computer USB
receptacle on the ECP.
You can refer to or change this number when
using the network remote management
feature (see
system through a network interface
Remotely managing your
on
page47).
The default is FillScreen.
FillScreen produces an image that fills the
entire screen by stretching and scaling the
source video to match the projector’s native
resolution and aspect ratio.
MatchInput displays the source video in its
native resolution and aspect ratio. As a result,
unused space could appear along the top
and bottom edges of the screen (letterbox
format) or along the left and right edges of
the screen (pillarbox format).
See
Video format
on page81 for
descriptions of each mode.
Startup Screen Selects the type of startup
screen (SMART, Capt ure User Start up Screen, Preview Start up Screen), or Image Alignment Screen.
18 smarttech.com/kb/170510
This screen displays when the projector lamp
is starting and a video source signal isn’t
displayed.
SMAR T displays the default SMART logo on
a blue background.
Capture User Start up Screen closes the on-
screen display menu and captures the entire
projected image. The captured image is
displayed the next time the on-screen display
opens. (The capture can take up to one
minute, depending on the complexity of the
background graphic.)
Preview Startup Screen enables you to
preview the default or captured startup
screen.
Image Alignment Screen enables you to
adjust the projected image size, shape and
location.
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
Sett ing Use Not es
Image Alignment
Screen
Enables you to adjust the
projected image size, shape
and location.
Set to Default? Resets projector settings to
their default values.
USB Source
Select
Opens a sub-menu that enables you to select the video input on your projector and the USB receptacle on the ECP.
Network menu
Network Activates the projector’s RJ45
connector and network
features.
The image alignment screen appears the first
time you start your projector. However, you
can access it from the startup screen menu
any time. Press Menuor Enter to close it.
If you select Yes, all projector settings reset
to their defaults, reversing any menu changes
you made. This action is irreversible.
Don’t adjust this setting unless you want to
reset all of the applied settings, or unless
you’re advised to by a SMARTSupport
specialist.
The defaults are:
HDMI-1, USB 1
l
HDMI-2, Disabled (no associated USB
l
input)
VGA-1, USB 2
l
Status Displays the current network
status (Connected, Disconnected or Off).
DHCP Displays the status of the
network’s Dynamic Host Configuration Protocol (DHCP) as On or Off.
Password Reminder
E-mails the network password to the predefined e-mail recipient.
The default is off.
The default is on.
On enables a DHCP server on the network to
automatically assign an IP address to the
projector.
Off enables an administrator to assign an IP
address manually.
See
Web pa ge management
on page47 to
set up a destination e-mail address.
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
Sett ing Use Not es
IP Address Displays the projector’s current
IP address in values between
0.0.0.0 and 255.255.255.255.
Subnet Mask Displays the projector’s subnet
mask number in values between 0.0.0.0 and
255.255.255.255.
Gateway Displays the projector’s default
network gateway in values between 0.0.0.0 and
255.255.255.255.
DNS Displays the projector’s
primary domain name server (DNS) IP address in values between 0.0.0.0 and
255.255.255.255.
MAC Address Displays the projector’s MAC
address in xx-xx-xx-xx-xx-xx format.
To change the projector’s IP address, use the
RS-232 connector or use a DHCP server to
assign a dynamic IP address, and then set a
static IP address using the network remote
management feature (see
Remotely managing your system through a network interface
on page47).
Group Name Displays the projector’s
workgroup name as set by an administrator (maximum 12 characters).
Projector Name Displays the projector’s name
as set by an administrator (maximum 12 characters).
Location Displays the projector’s
location as set by an administrator (maximum 16 characters).
You can set the projector’s workgroup name using the remote management features (see
Remotely managing your system through a network interface
on page47 and
Remotely managing your system through a n RS-232 serial interface
on page57).
You can set the projector’s name using the remote management features (see
Remotely managing your system through a network interface
on page47 and
Remotely managing your system through a n RS-232 serial interface
on page57).
You can set the projector’s location using the remote management features (see
Remotely managing your system through a network interface
on page47 and
Remotely managing your system through a n RS-232 serial interface
on page57).
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
Sett ing Use Not es
Contact Displays the contact name or
number for projector support as set by an administrator (maximum 16 characters).
You can set the contact name or number using the remote management features (see
Remotely managing your system through a network interface
on page47 and
Remotely managing your system through a n RS-232 serial interface
on page57).
Language menu
Language Selects language preference. Projector menu support is available in English
(default), Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish and Swedish.
Informat ion menu
Lamp Hours Displays the current number of
lamp usage hours from 0 to 4000 hours from when it was last reset.
Always reset the lamp hours after you replace a lamp, because lamp service reminders are based on the current hours of use. See
Resetting the la mp hours
on page29 for details on the lamp hours reset procedure.
Input Displays the currently
displayed video input source (VGA, HDMI1, HDMI2 or Non e).
Resolution Displays the projector’s most
recently detected video source signal resolution and refresh rate.
Firmware Version
Displays the projector’s digital display processor (DDP) firmware version in x.x.x.x format.
MPU Version Displays the projector
microprocessor unit (MPU) firmware version in x.x.x.x format.
If there is no current video input source signal, this setting displays the last known source signal image resolution and refresh rate.
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
Sett ing Use Not es
Network Version Displays the projector’s
network communications processor firmware version in x.x.x.x format.
Model Number Displays the projector’s model
number.
Serial Number Displays the projector’s serial
number.
UCP ports 1 / 2 Reserved for future
application.
If you haven’t enabled the Network and VGA Out setting, this setting is unable to display the projector’s network communications processor firmware version and displays
0.0.0.0 instead.

Using your interactive whiteboard

Refer to the
guide
When you connect your SMARTBoard interactive whiteboard to a computer with SMART software,
you can access the full capabilities of your interactive whiteboard.
SMARTBoard 600 a nd D600 series interactive whiteboa rd installation and user’s
(smarttech.com/kb/001414) for more information on using your interactive whiteboard.
For more information on this software, press the Help button on your interactive whiteboard pen
tray.
For additional resources, go to smarttech.com, click the flag icon in the top-right corner, and then
select your country and language. In the Support section of this website, you’ll find up-to-date,
product-specific information, including setup instructions and specifications.
The SMARTtraining website (smarttech.com/training) includes an extensive library of training
resources you can refer to when first learning to set up or use your interactive whiteboard system.

Using the Extended Control Panel (ECP)

The ECP gives you control of the basic operations of your interactive whiteboard system.
Additionally, you can connect peripheral devices directly to the ECP, as described in
peripheral sources and outputs
control to put the projector system into Standby mode or turn it on. Press the Input button on the
ECP or remote control to switch sources on the projector.
on page84. Press the Power button on the ECP or remote
Connecting
22 smarttech.com/kb/170510
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
IMPORTANT
l Keep your remote control in a safe place because there is no other way to access menu
options.
l Do not disconnect cables from the ECP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
The following diagram and table describe the components of the ECP:
Number Funct ion
Front
1
Power and ECP status indicator light
2 Input selection
3 Volume control
4 USB A receptacle (for USB drives)
5 RCA jack composite video input (not used in this configuration)
6 RCA audio jack right input (not used in this configuration)
7 RCA audio jack left input (not used in this configuration)
Left side
8 DB15 socket (ECP cable harness only)
9 USB A receptacle (for any USB peripheral, up to 500mA)
Right side
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CHAPTER 3 USING YOUR INTER ACTIVE WHITEBOARD SYSTEM
Number Funct ion
10
USB B receptacle (for a secondary computer such as a laptop)
NOTE
Use the projector’s USB menu to ensure that the appropriate projector video input source is mapped to use this USB #2 port on the ECP. By default, this port is enabled only when the HDMI-1 video input on the projector is active.
11 USB A receptacle (for SMARTBoard interactive whiteboard only)
12 USB B receptacle (for your primary computer)
NOTE
Use the projector’s USB menu to ensure that the appropriate projector video input source is mapped to use this USB #1 port on the ECP.
Top
13 Not used
24 smarttech.com/kb/170510
Page 35
Chapter 4
whiteboard system
Maintaining your interactive whiteboard 25
Preventing damage to your interactive whiteboard 25
Keeping the writing surface clean 26
Cleaning the pen tray 26
Cleaning the projector 27
Focusing and adjusting the projector image 27
Removing and replacing the projector lamp module 27
Resetting the lamp hours 29
Replacing the remote control battery 30
This chapter includes methods for properly cleaning and preventing damage to your
SMARTBoard interactive whiteboard system.

Maintaining your interactive whiteboard

With proper care, your SMARTBoard interactive whiteboard will provide years of trouble-free
service.

Preventing damage to your interactive whiteboard

Although the surface of your interactive whiteboard is very durable, take the following precautions
to prevent damage.
l Don’t use sharp or pointed objects, such as ballpoint pens or pointers, as writing tools.
l Replace the pen nib when the nib wears out.
l Don’t use low-odor dry-erase markers because they can be very difficult to erase. Use
standard (high-odor) dry-erase markers that show a warning to use them only in well-ventilated
areas.
l Don’t use adhesive tape on the interactive surface.
l Don’t use abrasive erasers or harsh chemicals to clean your product.
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CHAPTER 4 MAIN TAINI NG YOUR INTERACTIVE WHITEBOARD SYSTEM

Keeping the writing surface clean

Follow these tips to keep the interactive whiteboard’s surface clean.
l Clean your interactive whiteboard at least every six months.
l Don’t spray cleaner directly onto the interactive whiteboard’s surface. Instead, spray a light
amount of cleaner on a cloth and then gently wipe the interactive surface.
l Don’t allow excess cleaner to flow onto the crack between the lower frame and the writing
surface, or into the pen tray slots.
l
IMPORTANT
Turn off your interactive whiteboard system before you clean it so that you do not scramble
the desktop icons or inadvertently activate applications when you wipe the interactive
surface.
TIP
To view dirt or streaks more easily, set your projector to Standby (lamp off) mode.

Cleaning the pen tray

If the infrared sensors in the sides of the pen tools’ slots become obstructed by dirt, spray a
household, alcohol-free glass cleaner, such as Windex cleaner, on a cotton swab and then carefully
clean the infrared transmitter and receiver.
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CHAPTER 4 MAIN TAINI NG YOUR INTERACTIVE WHITEBOARD SYSTEM

Cleaning the projector

WARNI NG
Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a
ladder.
CAUTION
Before you clean the projector, press the Power button twice on the ECP or remote
l
control to put the system in Standby mode, and then wait 30 minutes for the lamp to cool
completely.
l Never touch the lens or the mirror with your hands or a brush.
l Do not allow liquids or commercial solvents of any kind to flow into the projector base or
head.
Do not spray cleaners or solvents near any part of the projector because they can spread a
chemical mist on some of the projector’s components and lamp, resulting in damage,
staining or poor image quality.
l Do not use compressed air to clean the projector.
When cleaning the projector’s lens or mirror:
l Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow
off dust.
l If wiping the lens or mirror is unavoidable, wear protective gloves and gather the cleaning
cloth into a ball. Gently fan the cleaning cloth across the lens or mirror like you would a feather
duster. Do not apply any pressure to the lens or mirror.

Focusing and adjusting the projector image

For information on focusing and adjusting the projector image, see
on page9.
Setting up the projector image

Removing and replacing the projector lamp module

Eventually the lamp module will dim, and a message will appear reminding you to replace the
lamp. Make sure you have a replacement projector lamp module before proceeding.
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CHAPTER 4 MAIN TAINI NG YOUR INTERACTIVE WHITEBOARD SYSTEM
For instructions on how to replace the projector lamp module, go to smarttech.com/kb/170389.
WARNI NG
l Replace the lamp when the projector displays its lamp life warning message. If you continue
to use the projector after this message appears, the lamp can shatter or burst, scattering
glass throughout the projector.
l If the lamp shatters or bursts, leave and then ventilate the area.
Next do the following:
o
Avoid touching the glass fragments because they can cause injury.
o
Wash your hands thoroughly if you have come into contact with lamp debris.
o
Thoroughly clean the area around the projector, and discard any edible items placed in
that area because they could be contaminated.
o
Call your authorized SMART reseller for instructions. Do not attempt to replace the
lamp.
l When replacing the projector lamp:
o
Put the projector into Standby mode and wait 30 minutes for the lamp to cool
completely.
o
Do not remove any screws other than those specified in the lamp replacement
instructions.
o
Wear protective eyewear while changing the lamp. Failure to do so can cause injuries
including loss of eyesight if the lamp shatters or bursts.
o
Use only replacement lamps approved by SMARTTechnologies. Contact your
authorized SMART reseller for replacement parts.
o
Never replace the lamp module with a previously used lamp module.
o
Always handle the fragile lamp module with care to prevent premature lamp failure or
exposure to mercury. Use gloves when touching the lamp. Do not touch the lamp with
your fingers.
o
Recycle or dispose of the lamp module as hazardous waste in accordance with local
regulations.
l See smarttech.com/compliance for the projector’s Material Safety Data Sheets (MSDS)
documents.
28 smarttech.com/kb/170510
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CHAPTER 4 MAIN TAINI NG YOUR INTERACTIVE WHITEBOARD SYSTEM
IMPORTANT
Fully close the lamp door on the projector after replacing the lamp module. If the lamp door is
not fully closed, a safety switch turns off power to the projector.

Resetting the lamp hours

After you replace the lamp module, you need to access the projector service menu to reset the
lamp hours. To prevent accidental errors, only a system administrator should perform this
procedure.
NOTE
Always reset the lamp hours after you replace the lamp, because lamp service reminders are
based on the current hours of use.
To reset t he lamp hou rs
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
CAUTION
Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and may invalidate your
warranty.
2. Scroll down to
CAUTION
Do not reset the lamp hours unless you have just replaced the lamp module. Resetting the
lamp hours on an old lamp can damage your projector as a result of lamp failure.
3. Scroll down to
Lamp Hour Reset
Exit
and then press Ent er to exit the projector service menu.
and then press Ent er.
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CHAPTER 4 MAIN TAINI NG YOUR INTERACTIVE WHITEBOARD SYSTEM

Replacing the remote control battery

Follow this procedure to replace the remote control battery.
WARNI NG
l Reduce the risk associated with a leaking battery in the projector’s remote control by
following these practices:
o
Use only the specified CR2025 coin-cell battery.
o
Remove the battery when the remote control is unused for an extended period.
o
Do not heat, disassemble, short or recharge the battery, or expose it to fire or high
temperatures.
o
Avoid eye and skin contact with the battery if it has a leak.
l Dispose of the exhausted battery and product components in accordance with applicable
regulations.
To replace t he remot e cont rol batt ery
1. Hold down the side release on the leftside of the battery holder and pull the battery holder
completely out of the remote control.
2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell
battery.
IMPORTANT
Align the battery’s positive (+) and negative (–) terminals with the correct signs on the
battery holder.
3. Insert the battery holder into the remote control.
30 smarttech.com/kb/170510
Page 41
Chapter 5
whiteboard system
Before you start 32
Locating status lights 32
Locating serial numbers 33
Determining your interactive whiteboard system’s status 34
Resolving interactive whiteboard issues 36
Resolving operation issues 36
Resolving connection issues 37
Resolving controller module issues 37
Resolving projector issues 37
Resolving projector errors 37
Your projector stops responding 37
The “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Color Wheel Failure”
message appears 38
The “Lamp Failure” message appears 39
The projector Power and Service lights are off 39
Resolving image issues 40
Loss of signal 40
Partial, scrolling or incorrectly displayed image 41
Unstable or flickering image 41
Frozen image 42
The image from your connected laptop computer isn’t projected 42
Unaligned projected image 42
Resolving audio issues 43
Resolving network communication issues 44
Resolving ECP issues 45
Accessing the service menu 45
Retrieving your password 45
Resetting the projector 46
Transporting your interactive whiteboard system 46
31 smarttech.com/kb/170510
Page 42
CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE W HITEBOARD SYSTEM
This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMARTSupport website
(smarttech.com/support) or contact your authorized SMART reseller (smarttech.com/where).

Before you start

Before you troubleshoot your interactive whiteboard system or contact SMARTSupport or your
authorized SMART reseller for assistance, you need to do the following:
l Locate your interactive whiteboard system’s status lights
l Locate your interactive whiteboard system’s serial numbers

Locating status lights

You interactive whiteboard system consists of several components, which have their own status
lights:
l Your interactive whiteboard’s Ready light is located on the lower-right of the frame.
Your projector’s Power and Service lights are located on the bottom of the projector.
l
The ECP’s Power button (see
l
Using the Extended Control Pa nel (ECP)
on page22) also
functions as a status light.
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CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE W HITEBOARD SYSTEM

Locating serial numbers

The serial number on your SMARTBoard 600 series interactive whiteboard is located on the
lower-right edge of the interactive whiteboard’s frame. For more information, see the
SMARTBoard 600 a nd D600 series interactive whiteboa rd installation and user’s guide
(smarttech.com/kb/001414).
The SMARTUX80 projector’s serial number is located on the top of the projector.
33 smarttech.com/kb/170510
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CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE W HITEBOARD SYSTEM
The serial number is also located at the bottom of the projector and can be seen when you stand
on the floor and look up at the projector. Open the cable cover at the bottom of the projector and
locate the serial number next to the cable connectors.
TIP
You can also access the projector’s serial number through the on-screen menu. For more
information, see
Adjusting projector settings
on page73.
For the locations of serial numbers on other components and accessories, see
smarttech.com/support.

Determining your interactive whiteboard system’s status

Use the following table to determine the status of your interactive whiteboard system:
Projected
Projector Power light
Normal operating statuses
Solid green Off Solidgreen Solid green Correct Full c ontrol The system is operating normally.
Flashing green Off Flashing green Off None None The system is starting up.
Solid am ber Off Solid amber Off N one None The system is in Standby mode.
Flashing amber
Projector Service light
Off Flashing
ECP light I nteractive
amber
whiteboard Ready light
Off None None The system is entering Standby mode.
image
Touch and pen control
Stat us and related troubleshooting
If image or sound issues occur, see the remaining sections of this chapter for troubleshooting information.
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CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE W HITEBOARD SYSTEM
Projected
Projector Power light
Solid green Off Solidgreen Solid am ber N/A None The interactive whiteboard’s
Solid green Off Solidgreen Flashing
Error statuses
Solid green Off Solidgreen Solid green Incorrect Full control There’san issue with the projected
Solid green Off Solidgreen Solid green Correct None There’s an issue with the interactive
Solid green Off Solidgreen Flashinggreen Correct Touch only SMARTProductDrivers isn’t installed
Solid green Off Solidgreen Off
Solid green Off Off Off
Solid am ber Flashing red N/A N/A None N/A There’s an issue with the projector
Off Flashing red
Projector Service light
ECP light I nteractive
N/A
whiteboard Ready light
amber
OR
Solid red
OR
Solid red
Off None None The projector’soperating temperature
image
N/A N /A The interactive whiteboard’s
N/A N one There’san issue with the connections
N/A N /A The ECP isn’t receiving power.
Touch and pen control
Stat us and related troubleshooting
controller module is starting up.
If this process takes longer t han 10 seconds, see
module issues
controller module is ready to receive a f irmware update or is applying a firmware update.
If the Ready light flashesamber but no firmware update appears on the screen, see
module issues
image.
See page40.
whiteboard.
See next page.
or running correctly on the connected computer.
between the interactive whiteboard and the other components of the system.
See page37.
See
lamp.
See
appears
has been exceeded.
See
Resolving controller
on page37.
Resolving controller
on page37.
Resolving image issues
Resolving operation issues
Resolving connection issues
Resolving ECPissues
on
on the
on
on page45.
The “Lamp Failure” message
on page39.
The “Projector Overheated”, “Fan Failure”, “L amp Failure” or “Color Wheel Failure” message appears
page38.
Off Solid red N/A N/A N one N/A There’s an issue with the projector’s
fan or color wheel.
See
The “Projector Overheated”, “Fan
on
Failure”, “L amp Failure” or “Color Wheel Failure” message appears
page38.
on
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CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE W HITEBOARD SYSTEM
Projected
Projector Power light
Solid am ber Solid red N/A N/A N one N/A Contact SMARTSupport.
Off Off Of f Off None None The projector power cable isn’t
Projector Service light
ECP light I nteractive
whiteboard Ready light
image
Touch and pen control
Stat us and related troubleshooting
properly c onnected.
OR
There’s an issue with the m ains power supply (for example, t he circuit breaker is off).
OR
The projector’s lam p door is open. Fully c losethe lamp door.

Resolving interactive whiteboard issues

This section includes information on resolving issues with your interactive whiteboard.
For information not covered in this section, see the
whiteboard installa tion and user’s guide
(smarttech.com/kb/001414).
SMARTBoard 600 a nd D600 series interactive

Resolving operation issues

To resolve operation issues, complete the following tasks:
l Confirm that the 4-wire cable (and 2-wire cable, if present) is connected to the interactive
whiteboard’s controller module.
l If necessary, complete additional troubleshooting with the guidance of SMARTSupport using
SMARTBoard Diagnostics.
l Confirm that the 4-wire cable (and 2-wire cable, if present) is connected between the
interactive whiteboard and the interactive whiteboard’s controller module.
l Confirm that the 4-wire cable (and 2-wire cable, if present) is connected between the
interactive whiteboard and the interactive whiteboard’s controller module.
l Confirm that the interactive whiteboard’s USB cable is properly connected between the
computer and the correct USB port on the ECP.
l Reset the interactive whiteboard system. If necessary, complete additional troubleshooting
with the guidance of SMARTSupport using SMARTBoard Diagnostics.
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Resolving connection issues

To resolve connection issues, complete the following tasks:
l Confirm that the ECP cable harness’s 4-pin power mini-DIN connector is properly connected
to the DC 5V 2A connector on the projector.
l Confirm that the USB cable is properly connected from the interactive whiteboard to the
correct USBport on the ECP.
l Confirm that the USB cable is properly connected from a fully functional USB port on the
computer to the correct USB port on the ECP.
l Confirm that the projector’s on-screen menu option for the USB source is set to associate the
USB port on the ECP with the correct video source on the projector.
l If necessary, complete additional troubleshooting on any devices between the USB
connection from the computer to the interactive whiteboard system, including any USB hubs
and extension cables.

Resolving controller module issues

If the controller module takes longer than 10 seconds to start up, disconnect the interactive
whiteboard’s USB cable, wait 10 seconds, and then reconnect it.
If the issue persists, run the firmware upgrade utility, located in the same folder as your
SMARTProduct Drivers (for example, C:\Program Files\SMART Technologies\SMART Board
Drivers\SMARTFirmwareUpdat er.exe [Windows® operating systems] or /Applicat ions/SMAR T
Board Drivers/SMARTFirmwareUpdat er.app [Mac computers]). For more information about
performing a firmware upgrade, see smarttech.com/kb/123545 or contact SMARTsupport.
If the Ready light indicates that a firmware update is in progress but no update is actually taking
place, disconnect the interactive whiteboard’s USB cable, wait a few seconds, and then reconnect
it.

Resolving projector issues

Resolving projector errors

System administrators can resolve the following projector errors on their own prior to contacting
SMARTSupport. Performing initial troubleshooting on your projector reduces the time of a support
call.
Your projector stops responding
If your projector stops responding, perform the following procedure.
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To restart an unresponsive projector
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
3. Connect the power cable, and then turn on the projector.
The “Projector Overheated”, “Fan Failure”, “ Lamp Failure” or “ Color Wheel Failure” message
appears
If the “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears and the
projector stops projecting an image, one of the following issues is occurring:
l The temperature is overheating but the “Projector Overheated” message fails to display.
l The temperature outside the projector is too high.
l One of the fans has failed.
l The projector has a color wheel issue.
To resolve t he “Project or Overheated”, “Fan Failure”, or “Color Wheel Failure” error
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. If your room is hot, lower the temperature if possible.
3. Ensure that nothing is blocking the projector’s air intake and exhaust.
4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
5. Connect the power cable, and then turn on the projector.
6. Adjust the fan speed using the service menu.
7. If the previous steps don’t resolve the issue, put the projector into Standby mode, disconnect
the power cable, and then contact your authorized SMARTreseller.
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The “Lamp Failure” message appears
If the “Lamp Failure” message appears, one of the following issues is occurring:
l The lamp is overheating, likely due to blocked air vents.
l The lamp has reached the end of its life.
l The projector has an internal problem.
To resolve t he “Lamp Failure” error
1. Restart the projector (see
2. Check the remaining lamp hours using the on-screen menu (see
Your projector stops responding
on page37).
Adjusting projector settings
on page73).
If the lamp has more than 2000 hours of use in Standard mode or 3000 hours of use in
Economy mode, it’s near the end of its lifespan.
3. Replace your lamp as described in
Removing a nd replacing the projector la mp module
page27.
4. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode,
disconnect the power cable, and then contact your authorized SMARTreseller.
The projector Power and Service lights are off
If the projector Power and Service lights are both off, one of the following issues is occurring:
l There was a power outage or a power surge.
l A circuit breaker or a safety switch was tripped.
l The projector isn’t connected to the power source.
l The projector has an internal problem.
on
l The projector’s lamp door is open.
To resolve t he unlit projector Power and Service lights issue
1. Check the power source, and then make sure that all cables are connected.
2. Confirm that the projector is connected to an active power outlet.
3. Make sure the pins on the connectors aren’t broken or bent.
4. Check that the projector’s lamp door is installed properly and the lamp door is fully closed.
5. Connect the power cable, and then turn on the projector.
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6. If the previous steps don’t resolve the issue, disconnect the power cable and then contact
your authorized SMARTreseller.

Resolving image issues

To resolve common image issues, complete the following tasks:
l Ensure the computer or other video source is on and set to display a resolution and refresh
rate supported by the projector (see
l Ensure the video source is properly connected to the projector.
l Press the Input Select button on the remote control or ECP to switch to the correct video
source.
If these tasks don’t resolve the issue, refer to the following sections for additional troubleshooting
information.
Loss of signal
If a video source signal isn’t detected, if it’s out of range
of the projector’s support video modes or if the signal is
being switched to a different device or input, the
projector doesn’t show a source signal and instead
displays the SMART logo on a blue screen.
Video format
on page81).
To resolve signal loss issues
1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a
longer synchronization period. Cycling back through inputs to the one you want also helps
image synchronization.
2. If the image doesn’t synchronize, check the cable connections to the projector and the ECP.
3. Ensure that the image signal is compatible with the projector (see
Video format
on page81).
4. If there are any extension cables, switch boxes, connection wall plates or other devices in the
video connection from the computer to the projector, temporarily remove them to ensure
they aren’t causing the video signal loss.
5. If your projector still doesn’t show a source signal, contact your authorized SMART reseller.
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Part ial, scrollin g or incorrectly displayed image
NOTE
This procedure may vary depending on your version of Windows® operating system or
MacOSX operating system software and your system preferences. The following procedures
apply to Windows 7 operating systems and MacOSX10.8 operating system software.
To resolve a part ial, scrolling or incorrectly displayed image on your Windows computer
1. Select Start > Control Panel.
2. Click Display, and then select Adjust resolution.
3. Verify that your display resolution setting is 1280 × 800 (WXGA).
4. Click Advanced settings, and then click the Monitor tab.
5. Verify that the screen refresh rate is 60 Hz.
To resolve a part ial, scrolling or incorrectly displayed image on your Mac computer
1. Select Apple Menu > System Preferences.
The
System Preferences
dialog box appears.
2. Click Displays.
3. Verify that your display resolution setting is 1280 × 800 (WXGA).
4. Verify that the screen refresh rate is 60 Hz.
Unstable or flickering image
If the projector’s image is unstable or flickering, the frequency or tracking settings on your input
source could be different from the settings on your projector.
IMPORTANT
Write down your setting values before adjusting any of the settings in the following procedure.
To resolve your unst able or flickering image
1. Check the display mode of your computer’s graphics card. Make sure it matches one of the
projector’s compatible signal formats (see
Video format
on page81). Refer to your
computer’s manual for more information.
2. Configure the display mode of your computer’s graphics card to make it compatible with the
projector. Refer to your computer’s manual for more information.
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CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE W HITEBOARD SYSTEM
3. Adjust the Fr equency, Tracking, H-position and V-position settings in the on-screen menu.
See
Adjusting projector settings
on page73.
4. Optionally, reset the projector as described in
Resetting the projector
on page46 to adjust
the frequency and tracking to their original values.
IMPORTANT
This action resets all values to their defaults.
Frozen image
If your projector has a frozen image, perform the following procedure.
To resolve a frozen image
1. Ensure that the Hide Display feature is off.
2. Press the Hide button on the projector’s remote control to hide or show the display.
3. Ensure that your source device, such as your DVD player or computer, isn’t malfunctioning.
4. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
5. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
6. Connect the power cable, and then turn on the projector.
7. If the previous steps don’t resolve the issue, contact your authorized SMARTreseller.
The image from your connected lapt op computer isn’t projected
Laptop computer settings can interfere with projector operations.
Some laptop computers deactivate their screens when you connect a secondary display. Refer to
your computer’s manual for details on reactivating the computer's display screen.
Unaligned projected image
Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment
errors can occur when you mount your interactive whiteboard system on an uneven surface or a
wall that has obstructions, or if you swivel the projector too far from the vertical center of your
interactive whiteboard.
Use the instructions in the included
installation instructions
(smarttech.com/kb/170472) to eliminate most image alignment issues.
SMARTBoard 685ix2 interactive whiteboard systems
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The projector image can slip if the projector is moved often or installed in a location prone to
vibration, such as next to a heavy door. Follow these precautions to help prevent the image from
becoming unaligned:
l Make sure that the installation wall is plumb and square and doesn’t move or vibrate
excessively.
l Make sure that there are no obstructions behind the projector’s wall-mounting bracket, and
that the bracket is firmly secured to the wall according to the installation instructions.
l Confirm that all cables are held in place with the appropriate cable management clip.
l Adjust the projected image. See the included
system textless installation guide
(smarttech.com/kb/170472) and
SMARTBoard 685ix2 interactive whiteboard
Aligning the image
on
page9.

Resolving audio issues

The projector includes an internal speaker. You can also connect an external audio system to the
audio output connector in the projector’s connection panel. If sound isn’t coming from either your
internal speaker or your external audio system, perform the following procedures.
NOTE
You might need to configure your computer to pass audio through HDMI if it isn’t configured
automatically.
To resolve audio issues, complete the following tasks:
l If you are using optional external speakers or an external audio system, ensure that the
speakers’ or audio system’s cables are properly connected to the audio output plug on the
projector’s connection panel.
l For the purpose of troubleshooting, enable both the internal and external speakers by
ensuring that the System Output Switch in the audio menu is set to Line Out + Speaker.
l Ensure that the video cable from your computer is connected to the appropriate video
connector on your projector.
l If you’re using a VGA cable, ensure that the analog audio cable from your computer’s audio
output is connected to the projector’s VGA audio input connector.
l Press the Mut e button on the projector’s remote control, and if Audio Mute is on, turn it off.
l Check the ECP’s volume knob or use the projector’s remote control to ensure that the volume
isn’t at the lowest setting.
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l If you’re using an external audio system, ensure that your speaker or audio system is on and
that the volume is turned up.
l Check that your video source input, such as your computer or video device, isn’t
malfunctioning. Ensure that its audio output is on and that the volume isn’t set to the lowest
position.
NOTE
You must display the source input’s video to play its audio through the connected speakers
or audio system.
l Ensure that the correct audio output device is selected in your computer’s Sound settings.
l If your computer's video signal is connected with an HDMI cable, ensure that your computer's
audio output is also configured to output audio via the same HDMIcable. If your computer's
video signal is connected with a VGA cable, ensure that your computer's audio output is
configured to use its analog audio cable connected between the computer and the projector.
NOTE
If you're using an HDMI video input on the projector, do not use any DVI to HDMI adapters,
as these will not transfer audio from the DVI source to the HDMI input on the projector.
l If the previous steps don’t resolve the issue, contact your authorized SMARTreseller.

Resolving network communication issues

If you don’t have network access, perform the following procedure to troubleshoot your system.
To resolve network communicat ion issues
1. Ensure that your network cable is properly connected to the RJ45 connection on the
projector’s connection panel. There are two RJ45 ports: one is for the network and one is for
projector 2. Ensure that the network cable is connected to the correct one.
2. Ensure that the LAN warning light on the projector is green. To activate the projector’s
network features, use the “vgaoutnetenable=on” RS-232 command (see
programming commands
Adjusting projector settings
on page60) or enable the Network and VGA Out setting (see
on page73). The network features on the projector don’t work
until you complete one of these tasks.
Projector
Ensure that the network is enabled in the projector's OSD.
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CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE W HITEBOARD SYSTEM
3. To ensure that the network function is enabled, press the Menu button, and then select the
Network Settings menu to check the IP address. See
Adjusting projector settings
on page73
for a description of the IP address field. Enter this IP address into your browser or SNMP agent.
4. If you still don’t have network access, contact your network administrator. If your administrator
is unable to resolve the issue, contact your authorized SMART reseller.

Resolving ECP issues

If the ECP isn’t receiving power, complete the following tasks:
l Confirm that the ECP cable harness’s ECP connector is properly connected to the ECP.
l Confirm that the ECP cable harness’s 7-pin min-DIN connector and 4-pin min-DIN connectors
are both properly connected to the ECP connector on the projector.

Accessing the service menu

CAUTION
l To prevent tampering or unintentional changes, only system administrators should access
the service menu. Do not share the service menu access code with casual users of your
interactive whiteboard system.
l Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and may invalidate your
warranty.

Retrieving your password

If you forget the projector’s password, you can retrieve it by accessing the projector service menu
directly from the projector or from the password settings menu on your projector’s web page (see
Password settings
To retrieve your password from t he service menu
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
on page55).
2. Scroll to
Password Get
, and then press Enter on the remote control.
The password appears on the screen.
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CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE W HITEBOARD SYSTEM
3. Write down the password.
4. Scroll to
Exit
, and then press Enter on the remote control to exit the projector service menu.

Resetting the projector

At some point during troubleshooting, you might need to reset all projector settings.
IMPORTANT
This action is irreversible.
To reset all projector sett ings
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
2. Scroll to
3. Scroll to
Factory Reset
Exit
, and then press Enter on the remote control to exit the projector service menu.
, and then press Enter on the remote control.

Transporting your interactive whiteboard system

Save your original interactive whiteboard system packaging so that it’s available if you need to
transport your interactive whiteboard system. When required, repack it with all of the original
packaging. This packaging was designed to provide optimal shock and vibration protection. If you
no longer have your original packaging, purchase the same packaging directly from your
authorized SMART reseller.
If you prefer to use your own packaging materials, make sure you adequately protect your unit.
Make sure that the projector lens and mirror are protected against any physical contact or pressure
which may damage the projector’s optics. Ship your interactive whiteboard in an upright position to
deter shippers from placing heavy objects on it.
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Appendix A
through a network interface
Web page management 47
Accessing web page management 48
Home 48
Control panel 48
Control panel II 51
Failurelog 52
USB Control settings 52
Network settings 52
E-mail alerts 54
Password settings 55
Simple Network Management Protocol (SNMP) 55
Crestron® RoomView® 55
This chapter includes detailed instructions on how to remotely manage your SMARTBoard
interactive whiteboard system settings through a network interface.

Web page management

You can access advanced setup features via the projector’s web page. This web page enables
you to manage the projector from a remote location using any computer connected to your
intranet.
NOTES
l To access the web page, your browser must support JavaScript. Most commonly used
browsers like InternetExplorer®, Chrome™ and Firefox® support JavaScript.
l The SMARTUX80 projector uses HTTP/1.1, HTML 4.01 and CSS 2.1 specifications.
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APPENDIX A REMOTELY MANAGING YOUR SYSTEM THROUGH A NETW ORK INTERFACE

Accessing web page management

Before you can access the web page, connect your projector to the network, and then enable the
projector’s network functions using the projector’s menu. An IP address appears on the on-screen
display.
NOTE
You can view the projector’s IP address by accessing the projector’s Network Settings menu
page (see
To use the management web page
1. Start your Internet browser.
2. Type the IP address in the address box, and then press ENTER.
3. Select the menu options in the left pane to access the settings on each page.
Network settings
The
SMART UX80 Projector Settings
on page52).
window appears.
4. Modify settings using your computer’s mouse and keyboard, and then click Submit or another
action button next to each setting you change.

Home

The Home menu page displays basic projector information and enables you to select the on-
screen display language.
NOTE
You can view basic projector information but you’re unable to change it (with the exception of
the on-screen display language) from the Home menu page.
Submenu sett ing Description
Language Displays language options
Projector Information Displays current projector information

Control panel

This menu enables you to manage the projector audio and video status, alerts and appearance
using an Internet browser.
NOTE
Image Adjustment settings
48 smarttech.com/kb/170510
displays only settings applicable to the active video source.
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APPENDIX A REMOTELY MANAGING YOUR SYSTEM THROUGH A NETW ORK INTERFACE
Submenu sett ing Description
Power Turns the projector on or puts it into Standby mode. Select the
Power ON or Power OFF button.
Restore All Projector Defaults
Returns projector settings to default values or refreshes the current settings. Select Submit or Refresh.
IMPORTANT
The Submit option is irreversible and resets all values.
Volume Adjusts the projector’s volume from -20 to 20.
Mute Turns on or turns off the mute settings. Select On to mute the
projector’s sound and Off to turn off mute.
Volume Control Enables volume control on the on-screen display. Select On to
enable projector volume adjustment and select Off to disable projector volume adjustment.
Closed Captioning Turns on or turns off the closed captioning feature.
Display Mode Adjusts the display output to SMAR T Presentation, Bright Room,
Dark Room, sRGB and User modes so you can project images from various sources with consistent color performance:
SMAR T Presentation is recommended for color fidelity.
l
BrightRoom and DarkRoom are recommended for locations
l
with those conditions.
sRGB provides standardized accurate color.
l
User enables you to apply your own settings.
l
Brightness Adjusts projector brightness from 0 to 100.
Contrast Adjusts the difference between the lightest and darkest parts
of the image from 0 to 100.
Frequency Adjusts the display data frequency of the projected image from
-5 to 5 to match the frequency of your computer’s graphics card.
Tracking Synchronizes your projector’s display timing with your computer’s
graphics card from 0 to 31.
Sharpness Adjusts the projected image’s sharpness from 0 to 31.
White Peaking Adjusts the image color brightness from 0 to 10 while providing
more vibrant white shades. A value closer to 0 creates a natural image and a value closer to 10 enhances brightness.
Degamma Adjusts the color performance of the display from 0 to 3.
Color Adjusts the Red, Green, Blue, Cyan, Magenta and Yellow colors on
the projector from 0 to 100 to provide custom color and luminance output. Each color has a default value of 100. Adjustments to the color settings register to the User mode.
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Submenu sett ing Description
Auto Signal Detect Enables or disables signal searching of input connectors.
Select On to have the projector continuously switch inputs until
l
it finds an active video source.
Select Off to maintain signal detection in one input.
l
Lamp Reminder Select On to show or Off to hide the lamp replacement reminder
when it appears. This reminder appears 100 hours before the recommended lamp replacement.
Lamp Mode Adjusts lamp brightness to Standard or Economy. Standard
displays a high-quality, bright image. Economy increases the lamp life by decreasing the brightness of the image.
Auto Power Off Sets the length of the auto power off countdown timer between 1
and 240 minutes. The timer begins to count down when the projector no longer receives a video signal. The timer finishes when the projector enters Standby mode. Select 0 to turn off the timer.
Zoom Adjusts the zoom to the center of the image in or out from
0 to 30.
H-position (RGB input) Moves the horizontal position of the source video left or right from
0 to 100 (relative to the projected image).
NOTE
This is useful in situations where the source video is cut off.
V-position (RGB input) Moves the vertical position of the source video up or down from -5
to 5 (relative to the projected image).
NOTE
This is useful in situations where the source video is cut off.
Aspect Ratio Adjusts the image output to Fill Screen, Match Input or 16:9.
Fill Screen produces an image that fills the entire screen by
l
stretching and scaling.
Match Input matches the projector’s aspect ratio to the input’s
l
aspect ratio. As a result, black bands might appear along the top and bottom edges of the screen horizontally (letterbox format) or along the left and right edges of the screen vertically (pillarbox format).
16:9 changes the output to 16:9 by letterboxing the image,
l
which is recommended for use with HDTV and DVDs enhanced for wide-screen television.
50 smar ttech.com/kb/170510
NOTE
See
Video format
on page81 for descriptions of each mode.
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APPENDIX A REMOTELY MANAGING YOUR SYSTEM THROUGH A NETW ORK INTERFACE
Submenu sett ing Description
Startup Screen Sets the type of startup screen to SMAR T or User. The SMART
screen is the default SMART logo on a blue background. The User screen uses the saved picture from the Capture User Startup Screen function.
High Speed Fan Adjusts the speed of the projector’s fan. Select High or Normal.
NOTE
Use the High setting when the projector’s temperature is high or the altitude is above 6000' (1800 m).
Projector Mode Adjusts the projection mode to Front , Ceiling, Rear or R ear Ceiling.
IMPORTANT
SMART recommends that you never change this setting from the Ceiling projection mode.
Source Adjusts the input source to VGA, HDMI1 or HDMI2.
SMART Fixed Install (FI) / SMART Desktop mode (DT)
User-defined tag not currently used. Reserved for future application.
HDMI1 Assigns an alternative name to your HDMI1 input, which appears
when you select the HDMI1 input.
HDMI2 Assigns an alternative name to your HDMI2 input, which appears
when you select the HDMI2 input.
VGA1 Assigns an alternative name to your VGA 1 input, which appears
when you select the VGA 1 input.
Emergency Alert Turns the on-screen alert broadcast message on or off. When
enabled, this message displays over the current projected image.
Alarm Message / Alert Message
Displays an on-screen emergency notification message (maximum 60 characters).

Control panel II

This menu enables you to manage the projector 3d feature settings.
Submenu sett ing Description
USB1 Source Associates the input source to VGA, HDMI1 or HDMI2.
USB2 Source Associates the input source to VGA, HDMI1 or HDMI2.
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Failurelog

This menu enables you to view projector service details such as lamp hours, display hours,
temperature and lamp voltage on failure types such as lamp error and system overtemp.

USB Control settings

This menu allows you to associate a video source with a USB receptacle on the ECP or pen tray.
Submenu sett ing Description
USB1 Source Enables touch for the selected video source (VGA, HDMI1, HDMI2
or Disabled) by associating the video source with the room computer USB receptacle (USB1) on the ECP or pen tray.
USB2 Source Enables touch for the selected video source (VGA, HDMI 1, HDMI2
or Disabled) by associating the video source with the laptop USB receptacle (USB2) on the ECP or pen tray.

Network settings

This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the
network-related addresses and names when DHCP isn’t used.
Submenu sett ing Description
DHCP Determines if the projector’s IPaddress and other network settings
are dynamically assigned by a DHCPserver or are manually set.
On allows the network’s DHCP server to assign a dynamic IP
l
address to the projector.
Off allows you to manually set the projector’s IP address and
l
other network settings.
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Submenu sett ing Description
IP Address Displays or allows you to set the projector’s IP address in values
between 0.0.0.0 and 255.255.255.255.
Subnet Mask Displays or allows you to set the projector’s subnet mask number in
values between 0.0.0.0 and 255.255.255.255.
Gateway Displays or allows you to set the projector’s default network
gateway in values between 0.0.0.0 and 255.255.255.255.
DNS Displays or allows you to set the projector’s IP address for your
network’s primary domain name server in values between 0.0.0.0 and 255.255.255.255.
Group Name Displays or allows you to set the projector’s workgroup name
(maximum 12 characters).
Projector Name Displays or allows you to set the projector’s name (maximum 12
characters).
Location Displays or allows you to set the projector’s location (maximum 16
characters).
Contact Displays or allows you to set the contact name or number for
projector support (maximum 16 characters).
SNMP Enable Turns the Simple Network Management Protocol (SNMP) agent on
or off.
Read-Only Community Sets a password that is required for each SNMP get request to
thedevice.
NOTE
The default for Read-Only Community is public.
Read/Write Community Sets a password that is required for each SNMP set request to the
device.
NOTE
The default for Read/Write Community is private.
TRAP Destination Address Displays or allows you to set the IP address of the network’s SNMP
TRAP manager in values between 0.0.0.0 and 255.255.255.255. The TRAP destination address is the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector, such as power state changes, projector failure modes, a lamp needing to be replaced or other issues.
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E-mail alerts

This menu enables you to enter your preferred address for receiving e-mail alerts and to adjust
related settings.
Submenu sett ing Description
E-mail Alert Select Enable to turn on or Disable to turn off the e-mail alert
function.
To Displays or allows you to set the e-mail address of the e-mail alert
recipient.
CC Displays or allows you to set the e-mail address of the e-mail alert
“copyto” recipient.
From Displays or allows you to set the e-mail address of the user who
sends the e-mail alert.
Outgoing SMTP server Displays or allows you to set the Simple Mail Transfer Protocol
(SMTP) server that you use on your network.
Username Displays or allows you to set the SMTP server user name.
Password Displays or allows you to set the SMTP server password.
Alert Condition Sends e-mail alerts whenever the following conditions occur.
Select the settings you want, and then click Submit .
Over Temperature
l
Fan Failure: DMD
l
Fan Failure: System
l
Fan Failure: Blower
l
Lamp Error
l
Color Wheel Break
l
Lamp Ignite Error
l
Lamp Driver Failure
l
Lamp Over Hours
l
NOTE
The projector sends an alert e-mail (SMART Alert) to your e-mail address. Click E-mail Alert Test to confirm that your e-mail address and SMTP server settings are correct by sending a test e-mail (SMART Alert-Test Mail).
If the settings aren’t correct, the e-mail alert messages aren’t sent or received successfully and warnings and notification message aren’t available to advise of this state.
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Password settings

This menu provides a security function that allows an administrator to manage projector use and
enable the administrator password function.
Submenu sett ing Description
Password When the password function is enabled, the administrator password
is required to access Web Management. Select D isable to allow remote web management of the projector without requiring a password.
NOTES
l The first time you enable the password settings, the default password value is four numbers,
for example, 1234.
l If you forget the projector password, refer to
the projector setting to factory defaults.
Accessing the service menu
on page45 to set

Simple Network Management Protocol (SNMP)

Your projector supports a list of SNMP commands as described in the management information
base (MIB) file. You can download this file by browsing to smarttech.com/software and clicking the
MIB file’s link in the
The SNMP agent in your projector supports SNMP version 1 or 2. Upload the MIB file to your SNMP
management system application, and then use it as described in your application’s user guide.
Hardwa re
section for the projector.

Crestron® RoomView®

CrestronRoomView Express management software is embedded in the SMARTUX80 projector to
deliver built-in direct connectivity and control via the IT network. There are no control processors
or custom programming is required; just connect the SMARTUX80 projector to your network and
CrestronRoomView immediately recognizes the device for seamless communication and control.
RoomView Connected® devices also feature built-in instant help-desk messaging and emergency
broadcasting to provide the safest, most secure classroom environment so teachers have the
confidence to focus on teaching.
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Appendix B
through an RS-232 serial interface
Connecting your room control system to the SMARTUX80 projector 58
Pin configuration on the projector’s RS-232 connector 58
Serial interface settings 58
Projector programming commands 60
Projector power state controls 60
Power state controls 62
Display controls 63
Audio controls 64
System controls 65
Service and support controls 67
Network controls 69
Advanced display controls 71
This appendix includes detailed instructions on how to set up your computer or room control
system to remotely manage your SMARTBoard interactive whiteboard system settings through an
RS-232 serial interface.
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Connecting your room control system to the SMARTUX80 projector
By connecting a computer or room control system to the RS-232 serial interface of the
SMARTUX80 projector, you can select video inputs, start up or shut down your interactive
whiteboard system and request information such as projector lamp use, current settings and
network addresses.

Pin configuration on the projector’s RS-232 connector

The following table provides the pin configuration on the SMARTUX80 projector. This pin
configuration follows a three-wire connection so that a straight-through male-to-female RS-232
serial cable connects to the projector’s serial interface in the following arrangement:
Pin number Project or’s female RS-232 connect or
2 Receive data (Rx)
3 Transmit data (Tx)
5 Signal Ground (GND)

Serial interface settings

To be able to make use of the projector’s control port, your computer equipment or room control
system must be configured to match these serial data communications settings.
Sett ing Value
Data Rate 19.2 kbps
Data Bits 8
Parity None
Stop Bits 1
Flow Control None
NOTES
l Asynchronous mode is disabled by default in the projector.
l All commands should be in ASCII format. Terminate all commands with a carriage return.
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l All responses from the projector are terminated with a command prompt. Wait until you
receive the command prompt indicating that the system is ready for another command
before you continue.
l The room control feature of the projector is always on.
To configure your comput er’s serial interface
1. Turn on your computer, and then start your serial communications program or terminal
emulation program.
2. Connect your computer to the serial connection cable connected to the projector.
3. Configure your serial interface settings using the values in the previous table, and then press
ENTER.
The > character appears as a command prompt.
NOTE
If no message appears or an error message appears, your serial interface configuration isn’t
correct. Repeat step 3.
4. Type commands to configure your settings.
NOTES
o
To see a list of commands available in the current operating mode, type ? and then
press ENTER.
o
If you’re using a terminal emulation program, turn on your program’s local echo setting
to see characters as you type them.
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Projector programming commands

This section documents the projector programming commands and responses.

Projector power state controls

Your projector responds to commands only at certain power states and times.
There are six projector power states.
Command Control basics
?
on
off
off now
get
[parameter]
set [parameter]
= [value]
Commands the projector to output a list of commands that are available in the
projector’s current operating mode. Note that some available commands might
not appear in the resulting list.
Commands the projector to exit Standby mode, to ignite the lamp and to begin
projecting an image.
Commands the projector to stop projecting an image, to cool down the lamp
and to enter Standby mode. The projector doesn’t do this immediately; instead,
it responds with a request for confirmation, which must be followed by a second
“off” command within 10 seconds.
Commands the projector to immediately stop projecting an image, to cool
down the lamp and to enter Standby mode without requiring any further
confirmation.
Commands the projector to allow you to retrieve information from the projector
about the current state of one of the projector’s operating parameters.
Commands the projector to allow you to change the current state of one of the projector’s operating parameters. For numeric values, the “set” command can also use a plus (+) or a minus (-) operator, in addition to an equals (=) operator.
NOTES
l Attempts to set a parameter to an invalid value return an “invalid
command” response.
l For parameters that use numeric values, attempts to set the value
outside of its operating range result in setting the parameter to its
maximum or minimum value.
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NOTES
l If you send the projector an invalid command, you receive an “invalidcmd=[the command
sent]” message from the projector.
l Projector operating parameters that are accessible via the “set” or “get” commands are
listed in the following sections.
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Power state controls

These commands put the projector in and out of Standby mode and request the projector’s current
power state. The projector’s power state determines whether certain commands are available at
that time. These settings are available even when the projector is in Standby mode.
Usable command by
power sta te
Standby
/ idle
get get powerstate
set or
get
On
set or get statereporting
Property Valid values Notes
• on
• off
• confirm off
• powering
• cooling
• idle
• on
• off (default)
These states may be reported
asynchronously, preceded by
a # character, if the projector’s
“statereporting” function is
enabled.
Causes the projector power
state to be reported
asynchronously, without a
need to get it first.
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Display controls

These commands control the video display of the projector.
Usable command
Propert y Valid values Notes
by power state
Standby
On
/ idle
get get videoinputs Returns a text list of
available video source
inputs, such as VGA#,
HDMI#, Composite.
get set or get input
set or get autosignal
• VGA# [# range of 1~5]
• HDMI# [# range of 1~5]
• Composite
• None
• Next (settable only, not
gettable)
• on
• off (default)
The default SMART UX80
projector with no accessories
will return a list of VGA1,
HDMI1, HDMI2.
A default SMART UX80
projector with no additional
accessories has VGA1, HDMI1
and HDMI2 only.
Causes the projector to
automatically rotate through
all available video inputs until
a valid video source signal is
found.
set or get signaldetected
set or get displayhide
set or get videomute
set or get videofreeze
set or get autopoweroff
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• true
• false
• normal (default)
• frozen
• muted
• on
• off (default)
• on
• off (default)
• on
• off (default)
Indicates if an active source
video signal is detected by
the projector.
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Audio controls

These commands control the audio of the projector.
Usable command by
power sta te
Standby
/ idle
On
set or get volumecont rol
set or get volume Numeric value. Range:
set or get mute
set or get sysoutputsw
Property Valid values Notes
• on
• off (default)
-20~20 (default = 0)
• on
• off (default)
• line
• spkr
• line+spkr (default)
When off, prevents a user
from changing the projector
amplifier volume via the
remote control or any
attached control panel.
This may be displayed to the
user as a range of 0~40 in the
projector’s on-screen display.
Chooses where to route the
audio output signal to the
internal speaker, to t he
external audio system (via the
line out connector) or both.
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System controls

These commands control the integration properties of the projector.
Usable command by
power sta te
Standby /
idle
set or get set or get usb1source
set or get set or get usb2source
On
set or get emergencyalertmsg [text string] (41 character
set or get emergencyalert
Property Valid va lues Notes
•VGA# [# range of 1~5]
• HDMI# [# range of 1~5]
(default = vga1)
• VGA# [# range of 1~5]
• HDMI# [# range of 1~5]
(default = hdmi1)
maximum)
• on
• off (default)
A default SMART UX80
projector with no additional
accessories has VGA1, HDMI1
and HDMI2 only.
A default SMART UX80
projector with no additional
accessories has VGA1, HDMI1
and HDMI2 only.
Contains text to be displayed
when the “emergencyalert”
function is turned on.
This will cause the
“emergencyalermessaget” to
be displayed on the projector
instead of the normal image.
set or get language Arabic, Czech, German,
set or get lampreminder
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Danish, Greek, English
(default), Spanish, Finnish,
French, Korean,
Norwegian, Swedish,
Italian, Japanese,
Simplified Chinese,
Polish, Traditional
Chinese, Dutch, Iberi,
Portuguese, Russian
• on
• off (default)
• Matches the languages
listed in the projector on-
screen display’s
menu.
• Languages with spaces in
the name must be entered
without the spaces.
Provides a reminder when it’s
time to change the projector
lamp.
language
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APPENDIX B REMOTELY MANAGING YOUR SYSTEM THROUGH AN R S-232 SERIAL INTERFACE
Usable command by
power sta te
Standby /
On
idle
set or get startupscreen
Property Valid va lues Notes
• smart (default)
• usercapture
• preview
Chooses what splash screen
to display at projector startup
or when there is no active
video source signal.
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Service and support controls

These commands control the integration properties of the projector.
Usable command by
power sta te
Standby /
idle
get get fwverddp #.#.#.# Firmware version for the
get get fwvermpu #.#.#.# Firmware version for the
get get fwvernet #.#.#.# Firmware version for t he
On
get modelnum [model name text string] The projector’s model.
get prjserialnum B01#??##?####
Property Va lid values Notes
The projector’s serial
(13-digits, # is any
number, ? is any letter)
number.
projector’s digital display
processor.
projector’s microprocessor
unit.
projector’s net work module.
If the network module is
disabled, this will report as
0.0.0.0.
get get fwverecp #.#.#.#
set or get set or get lamphrs 0~5000 Current record of the age of
get get syshrs 0~20000 Current record of the age of
get displayhour 0~20000 Current record of the age of
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Firmware version for the
attached ECP (extended
control panel). If no ECP is
attached to the projector, this
will be 0.0.0.0.
the projector lamp in usage
hours.
the projector in usage hours.
the projector in usage hours.
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Usable command by
Property Va lid values Notes
power sta te
Standby /
On
idle
get resolution last known video input
resolution in the format of
###x###@##Hz or ###i/p
set or get highspeedfan
• high
• normal (default)
get get failurelog Returns a text list of
failures detected by the
projector and logged in
the projector's failure log
(or an indication of
“normal”). This is in the
format of failure1, failure2,
failure3, etc.
Enables the high speed fan in
hot environments to prevent
overheating.
Failures detectable by the
projector include the
following: overtemp, fanlock,
fanDMD, fanblower,
fansystem, lamperror,
colorwheelbreak, lampignite,
lampoverheat, lampdriver,
lampoverhours
get gett error# Returns text information
about the specified error
number in the projector’s
error log.
Reported data: Error type,
lamp hours, system hours,
system temperature, and
lamp voltage when the error
was detected.
set set restoredefaults This immediately reset the
projector operating
parameters to their factory
default settings. A hard
power-cycle may be required
to complete.
set set factoryreset
• true
• false
Setting this to “true” resets
the projector operating
parameters to their factory
default settings. A hard
power-cycle may be required
to complete.
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Network controls

These commands control the integration properties of the projector.
Usable command by
power sta te
Standby /
idle
set or get set or
get get netstatus
set or get set or
On
set or
get
get
get
Property Valid values Notes
network
vgaoutnetenable
dhcp
• on
• off (default)
• on
• off (default)
• connected
• disconnected
• disabled
• on
• off (default)
Enables or disables the
network module.
Same function as the “network”
property.
Reports if the network port on
the projector is or isn’t
connected to a network.
When off, the projector's
network IP address,
subnetmask, gateway and
primary DNS values must all be
set manually.
set or get set or
get
set or get set or
get
set or get set or
get
set or get set or
get
get set or
get
ipaddr A valid IPv4 address in
values between 0.0.0.0
and 255.255.255.255
subnetmask A valid IPv4 address in
values between 0.0.0.0
and 255.255.255.255
gateway A valid IPv4 address in
values between 0.0.0.0
and 255.255.255.255
primarydns A valid IPv4 address in
values between 0.0.0.0
and 255.255.255.255
macaddr xx-xx-xx-xx-xx-xx] The media access control
An IPv4 address.
An IPv4 address.
An IPv4 address.
An IPv4 address.
(MAC) identifier of the
projector’s net work module.
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Usable command by
power sta te
Standby /
On
idle
set or
get
set or
get
set or
get
set or
get
set or
get
Property Valid values Notes
groupname [text string] These propert ies aren’t used
by any of the projector
projectorname [text string]
functions. They exist only for
human reference, if desired.
locationinfo [text string]
contactinfo [text string]
projectorid Numeric value between 0
and 99
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Advanced display controls

These commands control the integration properties of the projector.
Usable command by
power sta te
Standby /
idle
On
set or get projectionmode
set or get displaymode
set or get highbrightness
get nativeaspectratio
Property Valid values Notes
• front
• ceiling (default)
• rear
• rear ceiling
• SMARTPresentation
(default)
• Brightroom
• Darkroom
• sRGB
• User
• on (default)
• off
• 16:9
• 16:10
• UX80 reports 16:10
• UX80HD reports 16:9
set or get aspectratio
set or get brightness Numeric value. Range:
set or get contrast Numeric value. Range:
set or get frequency Numeric value. Range:
set or get tracking Numeric value. Range:
set or get hposition Numeric value. Range:
• fill (default)
• match
• 16:9
0~100
0~100
-5~5
0~31
0~100
Default=50
Default=50
Automatically detected from
current video source.
Automatically detected from
current video source.
Automatically detected from
current video source.
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Usable command by
power sta te
Standby /
On
idle
set or get vposition Numeric value. Range:
set or get whitepeaking Numeric value. Range:
set or get degamma Numeric value. Range:
set or get red Numeric value. Range:
set or get green
set or get blue Numeric value. Range:
Property Valid values Notes
Automatically detected from
-5~5
current video source.
Default=10
0~10
Default=2
0~3
Default=100
0~100
Numeric value. Range:
Default=100
0~100
Default=100
0~100
set or get cyan Numeric value. Range:
0~100
set or get magenta Numeric value. Range:
0~100
set or get yellow Numeric value. Range:
0~100
set or get zoom Numeric value. Range:
0~30
Default=100
Default=100
Default=100
Default=0
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The remote control’s Menu button enables you to access the on-screen display to adjust the
projector settings.
IMPORTANT
Keep your remote control in a safe place because there is no other way to access menu options.
Sett ing Use Notes
Image Adjustment menu
Display Mode Indicates the projector’s
display output (SMARTPresentation, BrightRoom, DarkRoom, sRGB and User).
Brightness Adjusts projector brightness
from 0 to 100.
Contrast Adjusts the difference
between the lightest and darkest parts of the image from 0 to 100.
Frequency Adjusts the display data
frequency of the projected image from -5 to 5 to match the frequency of your computer’s graphics card.
Tracking Synchronizes your projector’s
display timing with your computer’s graphics card from 0 to 63.
H-Position Moves the horizontal position
of the source video left or right from 0 to 100 (relative to the projected image).
The default is SMARTPresentation.
The default is 50.
The default is 50.
The default is 0.
This setting applies to VGA inputs only.
This setting applies to VGA inputs only.
Don’t adjust this setting unless you’re advised to by SMARTSupport.
Apply this setting only after you make all boom adjustments.
This setting applies to VGA inputs only and is useful in situations where the source video is cut off.
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Sett ing Use Notes
V-Position Moves the vertical position of
the source video up or down from -5 to 5 (relative to the projected image).
White Peaking Adjusts the image color
brightness from 0 to 10 while providing more vibrant white shades.
Degamma Adjusts the color performance
of the display from 1 to 3.
Color Adjusts the Red, Green, Blue,
Cyan, Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output.
Audio menu
Volume Adjusts the projector’s volume
amplification from -20 to 20.
Don’t adjust this setting unless you’re advised to by SMARTSupport.
Apply this setting only after you make all boom adjustments.
This setting applies to VGA inputs only and is useful in situations where the source video is cut off.
A value closer to 0 creates a natural image and a value closer to 10 enhances brightness. The default is 10.
The default is 2.
Each color has a default value of 100.
Adjustments to the color settings register under the User mode.
The default is 0.
Mute Mutes the projector’s audio
output.
Disable Volume Control
Disables the projector’s volume control and the ECP’s volume control knob.
System Output
Selects one or more speakers or other audio device.
Projector Functions menu
3D On/Off Turns the DLPLink technology
3D feature on or off.
The default is off.
If you mute the projector’s audio output and then increase or decrease the volume, the volume is restored automatically. You can prevent this from happening by disabling the volume control.
Select Line Out+Speaker, Line Out Only or Speaker Only.
The default is off.
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Sett ing Use Notes
3D Format Displays the current 3D format
(Interleaved or Under-over).
3D Invert Left-Right
Auto Signal Detect
Selects the 3D Invert setting (L-R or R-L).
Enables or disables signal searching of input connectors.
Lamp Reminder Turns the lamp replacement
reminder on or off.
Lamp Mode Adjusts lamp brightness to
Standard or Economy.
Interleaved breaks down the image frame for each eye, alternately displaying a line of visual information from each frame.
Under-over concurrently displays horizontally stretched image frames for each eye, one above the other.
L-R displays visual data for the left eye first.
R-L displays visual data for the right eye first.
The default is off.
Select On to have the projector continuously switch inputs until it finds an active video source.
Select Off to maintain signal detection in one input.
This reminder appears 100 hours before the recommended lamp replacement.
Standard displays a high-quality, bright image.
Economy increases the lamp life by decreasing the brightness of the image.
Auto Power Off (minutes)
Sets the length of the auto power-off countdown timer between 1 and 240 minutes.
Zoom Adjusts the zoom to the center
of the image in or out from 0 to
30.
USB 1 source Enables touch for the selected
video source VGA out,USB 2
will disabled by associating the
video source with the room
computer USB receptacle
(USB1) on the ECP.
The default is 120 minutes.
The timer begins to count down when the projector no longer receives a video signal. The timer finishes when the projector enters Standby mode.
Select 0 to turn off the timer.
The default is 0.
Zooming in cuts off the outer edges of the source video.
The default is VGA out. When the user switches to the video source the interactive whiteboard recognizes touch from the device connected to the room computer USB receptacle on the ECP. Selecting Disabled disables the room computer USB receptacle on the ECP.
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Sett ing Use Notes
USB 2 source Enables touch for the selected
video source HDMI, USB 1 will
be disabled by associating the
video source with the guest
computer USB receptacle
(USB2) on the ECP.
Projector ID Displays the projector’s unique
ID number (from 0 to 99) within your organization’s network.
Aspect Ratio Adjusts the image output to
FillScreen, MatchInput or 16:9.
The default is HDMI. When the user switches to the video source the interactive whiteboard recognizes touch from the device connected to the guest computer USB receptacle on the ECP. Selecting Disabled disables the room computer USB receptacle on the ECP.
You can refer to or change this number when using the network remote management feature (see
system through a network interface
Remotely managing your
on
page47).
The default is FillScreen.
FillScreen produces an image that fills the entire screen by stretching and scaling the source video to match the projector’s native resolution and aspect ratio.
MatchInput displays the source video in its native resolution and aspect ratio. As a result, unused space could appear along the top and bottom edges of the screen (letterbox format) or along the left and right edges of the screen (pillarbox format).
See
Video format
on page81 for
descriptions of each mode.
Startup Screen Selects the type of startup
screen (SMART, Capt ure User Start up Screen, Preview Start up Screen), or Image Alignment Screen.
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This screen displays when the projector lamp is starting and a video source signal isn’t displayed.
SMAR T displays the default SMART logo on a blue background.
Capture User Start up Screen closes the on­screen display menu and captures the entire projected image. The captured image is displayed the next time the on-screen display opens. (The capture can take up to one minute, depending on the complexity of the background graphic.)
Preview Startup Screen enables you to preview the default or captured startup screen.
Image Alignment Screen enables you to adjust the projected image size, shape and location.
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APPENDIX B REMOTELY MANAGING YOUR SYSTEM THROUGH AN R S-232 SERIAL INTERFACE
Sett ing Use Notes
Image Alignment
Screen
Enables you to adjust the
projected image size, shape
and location.
Set to Default? Resets projector settings to
their default values.
USB Source
Select
Opens a sub-menu that enables you to select the video input on your projector and the USB receptacle on the ECP.
Network menu
Network Activates the projector’s RJ45
connector and network
features.
The image alignment screen appears the first
time you start your projector. However, you
can access it from the startup screen menu
any time. Press Menuor Enter to close it.
If you select Yes, all projector settings reset to their defaults, reversing any menu changes you made. This action is irreversible.
Don’t adjust this setting unless you want to reset all of the applied settings, or unless you’re advised to by a SMARTSupport specialist.
The defaults are:
HDMI-1, USB 1
l
HDMI-2, Disabled (no associated USB
l
input)
VGA-1, USB 2
l
Status Displays the current network
status (Connected, Disconnected or Off).
DHCP Displays the status of the
network’s Dynamic Host Configuration Protocol (DHCP) as On or Off.
Password Reminder
E-mails the network password to the predefined e-mail recipient.
The default is off.
The default is on.
On enables a DHCP server on the network to automatically assign an IP address to the projector.
Off enables an administrator to assign an IP address manually.
See
Web pa ge management
on page47 to
set up a destination e-mail address.
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APPENDIX B REMOTELY MANAGING YOUR SYSTEM THROUGH AN R S-232 SERIAL INTERFACE
Sett ing Use Notes
IP Address Displays the projector’s current
IP address in values between
0.0.0.0 and 255.255.255.255.
Subnet Mask Displays the projector’s subnet
mask number in values between 0.0.0.0 and
255.255.255.255.
Gateway Displays the projector’s default
network gateway in values between 0.0.0.0 and
255.255.255.255.
DNS Displays the projector’s
primary domain name server (DNS) IP address in values between 0.0.0.0 and
255.255.255.255.
MAC Address Displays the projector’s MAC
address in xx-xx-xx-xx-xx-xx format.
To change the projector’s IP address, use the RS-232 connector or use a DHCP server to assign a dynamic IP address, and then set a static IP address using the network remote management feature (see
Remotely managing your system through a network interface
on page47).
Group Name Displays the projector’s
workgroup name as set by an administrator (maximum 12 characters).
Projector Name Displays the projector’s name
as set by an administrator (maximum 12 characters).
Location Displays the projector’s
location as set by an administrator (maximum 16 characters).
You can set the projector’s workgroup name using the remote management features (see
Remotely managing your system through a network interface
on page47 and
Remotely managing your system through a n RS-232 serial interface
on page57).
You can set the projector’s name using the remote management features (see
Remotely managing your system through a network interface
on page47 and
Remotely managing your system through a n RS-232 serial interface
on page57).
You can set the projector’s location using the remote management features (see
Remotely managing your system through a network interface
on page47 and
Remotely managing your system through a n RS-232 serial interface
on page57).
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APPENDIX B REMOTELY MANAGING YOUR SYSTEM THROUGH AN R S-232 SERIAL INTERFACE
Sett ing Use Notes
Contact Displays the contact name or
number for projector support as set by an administrator (maximum 16 characters).
You can set the contact name or number using the remote management features (see
Remotely managing your system through a network interface
on page47 and
Remotely managing your system through a n RS-232 serial interface
on page57).
Language menu
Language Selects language preference. Projector menu support is available in English
(default), Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish and Swedish.
Informat ion menu
Lamp Hours Displays the current number of
lamp usage hours from 0 to 4000 hours from when it was last reset.
Always reset the lamp hours after you replace a lamp, because lamp service reminders are based on the current hours of use. See
Resetting the la mp hours
on page29 for details on the lamp hours reset procedure.
Input Displays the currently
displayed video input source (VGA, HDMI1, HDMI2 or Non e).
Resolution Displays the projector’s most
recently detected video source signal resolution and refresh rate.
Firmware Version
Displays the projector’s digital display processor (DDP) firmware version in x.x.x.x format.
MPU Version Displays the projector
microprocessor unit (MPU) firmware version in x.x.x.x format.
If there is no current video input source signal, this setting displays the last known source signal image resolution and refresh rate.
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APPENDIX B REMOTELY MANAGING YOUR SYSTEM THROUGH AN R S-232 SERIAL INTERFACE
Sett ing Use Notes
Network Version Displays the projector’s
network communications processor firmware version in x.x.x.x format.
Model Number Displays the projector’s model
number.
Serial Number Displays the projector’s serial
number.
UCP ports 1 / 2 Reserved for future
application.
If you haven’t enabled the Network and VGA Out setting, this setting is unable to display the projector’s network communications processor firmware version and displays
0.0.0.0 instead.
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Appendix C
Video format 81
Native video format 81
Video format compatibility 82
HD and SD signal format compatibility 83
Video system signal compatibility 84
Connecting peripheral sources and outputs 84
This appendix provides information on integrating your SMARTBoard interactive whiteboard
system with peripheral devices.

Video format

Your projector has a native video format and various video format compatibility modes. You can
change image appearances for certain formats and compatibilities.

Native video format

The following table lists the native VESA RGB video format and digital HDMIvideo format for the
projector.
Resolution Mode Aspect rat io Refresh rat e
(Hz)
1280 × 800 WXGA 16:10 60 48 83.5
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Hor izontal frequency (kHz)
Pixel clock (MHz)
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APPENDIX C INTEGRATIN G OTHER DEVICES

Video format compatibility

The following tables list the projector’s compatible VESA RGB video formats by resolution, which
you can adjust by using the aspect ratio commands described in
page73.
Resolution Mode Aspect rat io Refresh rat e (Hz) “Match In put”
720 × 400 720×400_85 1.8:1 85.039 Pillarbox
Adjusting projector settings
appearance
on
640 × 480 VGA 60 4:3 59.94
640 × 480 VGA 72 4:3 72.809
640 × 480 VGA 75 4:3 75
640 × 480 VGA 85 4:3 85.008
800 × 600 SVGA 56 4:3 56.25
800 × 600 SVGA 60 4:3 60.317
800 × 600 SVGA 72 4:3 72.188
800 × 600 SVGA75 4:3 75
800 × 600 SVGA 85 4:3 85.061
832 × 624 MAC 16" 4:3 74.55
1024 × 768 XGA 60 4:3 60.004
1024 × 768 XGA 70 4:3 70.069
1024 × 768 XGA 75 4:3 75.029
1024 × 768 XGA 85 4:3 84.997
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
1024 × 768 MAC 19" 4:3 74.7
1152 × 864 SXGA175 4:3 75
Pillarbox
Pillarbox
1280 × 768 SXGA175 1.67:1 60 Letterbox
1280 × 800 WXGA 16:10 60
1280 × 960 Quad VGA 60 4:3 60
1280 × 960 Quad VGA 85 4:3 85.002
1280 × 1024 SXGA3 60 5:4 60.02
1280 × 1024 SXGA3 75 5:4 75.025
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Native
Pillarbox
Pillarbox
Pillarbox
Pillarbox
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APPENDIX C INTEGRATIN G OTHER DEVICES
Resolution Mode Aspect rat io Refresh rat e (Hz) “Match In put”
appearance
1280 × 1024 SXGA3 85 5:4 85.024
1400 × 1050 SXGA+ 4:3 59.978
1600 × 1200 UXGA 4:3 60
Pillarbox
Pillarbox
Pillarbox
1680 × 1050 WSXGA+ 16:10 60 Native
1920 × 1080 HD 1080 16:9 60 Letterbox

HD and SD signal format compatibility

The following tables list the projector’s high definition and standard definition format signal
compatibility, which you can adjust by using the aspect ratio commands described in
projector settings
Signal for mat Aspect rat io Horizont al
on page73.
frequency (kHz)
Vertical frequency (Hz)
480i (525i) 4:3 15.73 59.94 Full screen
480p (525p) 4:3 31.47 59.94 Full screen
576i (625i) 5:4 15.63 50 Pillarbox
576p (625p) 5:4 31.25 50 Pillarbox
Adjusting
“Match Input” appearance
720p (750p) 16:9 45 59.94 Letterbox
720p (750p) 16:9 37.5 50 Letterbox
1080i (1125i) 16:9 33.75 59.94 Letterbox
1080i (1125i) 16:9 28.13 50 Letterbox
1080p (1125p) 16:9 67.5 59.94 Letterbox
1080p (1125p) 16:9 56.25 50 Letterbox
NOTE
Your projector is HD-ready. Its native resolution supports a pixel-perfect display of 720p source
content. However, because the projector compresses 1080p source content to fit its native
resolution, it doesn’t support a pixel-perfect display of 1080p source content.
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APPENDIX C INTEGRATIN G OTHER DEVICES

Video system signal compatibility

The following tables list the projector’s video system signal compatibility delivered over HDMI
video connectors, which you can adjust by using the aspect ratio commands described in
Adjusting projector settings
Video mode Aspect ratio Vertical frequency (Hz)
720p 16:9 59.94
720p 16:9 50
1080i 16:9 50
1080p 16:9 50.94
1080p 16:9 50
576i 5:4 50
480i 4:3 50.94
on page73.

Connecting peripheral sources and outputs

Follow these instructions if you have a peripheral device to connect to your interactive whiteboard
system, such as a DVD/Blu-ray player or a USB device.
NOTES
l Measure the distance between the projector and the peripheral device you want to
connect. Make sure each cable is long enough, has plenty of slack and can be placed safely
in your room without presenting a trip hazard.
l Do not disconnect cables from the ECP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
l The RCA jacks on the ECP aren’t used in this configuration and aren’t enabled.
To connect a laptop to a SMAR TBoard interactive whiteboard system
1. Connect a USB cable from the laptop to the appropriate USB port on the ECP.
2. Connect a VGA cable from the laptop to the projector.
OR
Connect an HDMI cable from the laptop to the projector.
3. Press the In put button on the ECP or remote control to switch input sources to the laptop.
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APPENDIX C INTEGRATIN G OTHER DEVICES
To connect a DVD /Blu-ray player or similar device
1. If you have speakers installed, turn the volume dial on the ECP all the way down to prevent
buzzing or popping.
2. Press the I nput button on the ECP or remote control to switch input sources to the peripheral
device.
3. Restore the volume on the ECP’s volume dial.
NOTE
HDMI inputs are High Definition Content Protection (HDCP) compliant.
The SMARTUX80 projector allows synchronization between two adjacent systems. The two
projectors can be connected with a Cat 5 crossover cable to allow the control of the power states
through a single ECP, through the remote control or through a room control system.
To connect a second projector
Connect a Cat 5 crossover cable to the Projector 2 port of the primary SMARTUX80 projector
and into the Projector 2 port of the secondary SMARTUX80 projector.
NOTE
The Projector 2 ports only synchronize power states and don’t carry audio or video.
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Page 97
Appendix D
IR signal format: NEC1
Key Repeat
format
Input F1 8B CA 14 EB
Power ( )
Menu F1 8B CA 1B E4
Up ( ) F1 8B CA 40 BF
Left ( ) F1 8B CA 42 BD
Enter ( ) F1 8B CA 13 EC
Right ( ) F1 8B CA 43 BC
Down ( ) F1 8B CA 41 BE
Hide F1 8B CA 15 EA
Volume up ( ) F1 8B CA 44 BB
Mode F1 8B CA 45 BA
Mute F1 8B CA 11 EE
Volume down ( ) F1 8B CA 46 B9
F1 8B CA 12 ED
Vendor code Key code
Byte 1 Byte 2 Byte 3 Byte 4
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Page 99
Appendix E
compliance
SMARTTechnologies supports global efforts to ensure that electronic equipment is manufactured,
sold and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and BatteryDirectives)
Electrical and electronic equipment and batteries contain substances that can be harmful to
the environment and to human health. The crossed-out wheeled bin symbol indicates that
products should be disposed of in the appropriate recycling stream and not as regular
waste.

Batteries

Remote contains CR2025 battery. Recycle or dispose of batteries properly.

Perchlorate material

Contains perchlorate material. Special handling may apply. See
dtsc.ca.gov/hazardouswaste/perchlorate.

Mercury

The lamp in this product contains mercury and must be recycled or disposed in accordance
with local, state, provincial and federal laws.

More information

See smarttech.com/compliance for more information.
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