SMART 40wi User Manual

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LightRaise™ 40wi

interactive projector

User’s guide

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Product registration

If you register your SMART product, we’ll notify you of new features and software upgrades.

Keep the following information available in case you need to contact SMARTSupport.

Serial number:

Date of purchase:

FCC warning

This equipment has been tested and found to comply with thel imits for a C lass A digital device, pursuant to Part 15 of the FC C Rules. These lim its are designed to provide reasonable protection against harmful interferencew henthe equipment is operated in a commercial environment. This equipment generates, uses and can radiater adio frequency energy and,if not installed and used in accordance wi th the manufacturer’s instructions, m ay cause harmful interference to radio communications. Operation of this equipment in a r esidential area is li kely to causeharmful interference in w hich case the user will be required to correct the interference at his own expense.

Trademark notice

LightRaise, SMARTNotebook, SMARTInk, SMARTBoard, sm arttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U .S. and/or other countries. Blu-ray is a trademark of the Blue-ray Disc Association. DLP i s a r egistered trademark of Texas Instruments. Texas Instruments, Brill iantColor andD LP Link are trademarks of Texas Instruments. All third-party product and company names m ay be trademarks of their r espective owners.

© 2012 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a r etrieval system or tr anslated into any language in any form by any means without the prior w ritten consent of SMARTTechnologiesULC. Information in this manual i s subject to changew ithout notice and does not represent a commitment on the part of SMART.

Oneor m ore of thefollowing patents: US6320597; US6326954; US6540366; US6741267; U S7151533; US7411575; US7643006; U S7757001; US7880720; USD616462; USD617332; USD643046and USD649976. Other patents pending.

08/2012

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Important information

Read the following warnings carefully. Failure to read the warnings below or to follow the installation

instructions included with your SMART product could result in personal injury or product damage and

may void your warranty.

W A R N I N G

l Failure to follow the installation instructions shipped with your SMART product could result in

personal injury and damage to the product.

l Ensure that any cables extending across the floor to your SMART product are properly

bundled and marked to avoid a trip hazard.

l Make sure an electrical socket is near your SMART product and remains easily accessible

during use.

l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

l You must connect the USB cable that came with your SMART product to a computer that

has a USB compliant interface and that bears the USB logo. In addition, the USB source

computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or

UL Mark(s) for CAS/UL 60950. This is for operating safety and to avoid damage to your

SMARTproduct.

l To attach the wall tether, use the appropriate hardware for your wall type. Failure to do so

could result in injury if the unit detaches from the wall.

l Do not touch or replace the projector lamp (which will be very hot) for at least 30 minutes after

you turn it off. Failure to do so can cause severe burns.

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Contents

Important information i

Chapter 1: About your interactive projector 1

LightRaise 40wi interactive projector features 1 Optional accessories 3 How your interactive projector works 3

Chapter 2: Installing your interactive projector 5

Choosing a location 5 Routing the cables 8 Installing SMARTNotebook software 9

Chapter 3: Using your interactive projector 11

Using your projector 11 Focusing the image 21 Adjusting the image 22 Projector connection diagram 22 Using your interactive pen 24

Chapter 4: Integrating other devices 27

Video format compatibility 27 Native video format 28 HD and SD signal format compatibility 29 Video system signal compatibility 29 Connecting peripheral sources and outputs 30

Chapter 5: Maintaining your interactive projector 31

Cleaning the projector 32 Replacing the projector lamp module 33 Resetting the lamp hours 36

Chapter 6: Troubleshooting your interactive projector 39

Determining your interactive projector’s status 40 Determining if your interactive projector is connected to your computer 42 Determining your interactive pen’s status 43 Troubleshooting issues with interactive features 44 Resolving image issues 45 Accessing the service menu 48 Resolving projector errors 49

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C O N T E N T S

Troubleshooting audio issues 51 Locating the serial number 51

Chapter 7: Remotely managing your interactive projector 53

Accessing web page management 53 Home 54 Control panel 54 Control panel II 57 Network settings 57 E-mail alerts 59 Password settings 59 Simple Network Management Protocol (SNMP) 60

Chapter 8: Connecting your room control system to your interactive projector 61

Command inventory 61 Value-based command methods 62 Power state controls 63 Source selection controls 64 General source controls 64 Additional VGA source controls 66 Additional Composite video source controls 66 Audio controls 67 Network controls 70 System controls 70

Appendix A: Hardware environmental compliance 75

Waste Electrical and Electronic Equipment regulations (WEEE directive) 75 Restriction of Certain Hazardous Substances (RoHS directive) 75 Batteries 75 Packaging 76 Covered electronic devices 76 China’s Electronic Information Products regulations 76 Restriction of Certain Chemicals (REACH directive) 76

Index 77

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Chapter 1

LightRaise 40wi interactive projector features 1

Interactive projector 2 Interactive pen 2 Remote control 2 Pen holder 3 USB charging cable 3

Optional accessories 3

Hardware mounting kit 3

How your interactive projector works 3

This chapter describes the features and components of your LightRaise™ 40wi interactive projector.

LightRaise 40wi interactive projector features

Your LightRaise 40wi interactive projector is a wall-mounted, short-throw projector that transforms

any wall or dry-erase whiteboard into an interactive surface.

You can use the pen as a mouse device to interact with your computer and write in digital ink over

SMARTNotebook™ interactive learning software files.

When the interactive projector projects an image from your computer on a surface, you can do

everything that you can do at your computer—open and close applications, scroll through files, hold

meetings with others, create new documents or edit existing ones, visit websites, play videos and

more—by touching the surface with the interactive pen.

This projector supports video and audio connections from a variety of devices, including DVD/Blu-

ray™ players, VCRs, document cameras and digital cameras, and can project media from these

sources onto the interactive screen.

When you use SMART software with your interactive projector, you can write or draw over the

projected computer image in digital ink, and then save these notes to a .notebook file or directly into

any Ink Aware application.

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C H A P T E R 1

About your interactive projector

Interactive projector

The features of your projector include the following:

l Wall-mounted, projection engine that uses DLP®

technology by TexasInstruments™, providing

BrilliantColor™ performance and quality Gamma 2.2

correction with Bright Room, Dark Room, sRGB, User

and SMART Presentation modes.

l Interactive features that allow you to use the pen as a mouse device and to write in digital ink

l 3D-ready using DLPLink™ technology

l NTSC, NTSC 4.43, PAL, PAL-N, PAL-M and SECAM video system compatibility

l WXGA 1280 × 800 display resolution

l HD-ready, maximum resolution 720p pixel perfect, 1080i supported

l 16:10 and 16:9 selectable native aspect ratios with support for 4:5 and 4:3 ratios with scaling

l 2900:1 contrast ratio

l 102" (259.1 cm) diagonal maximum interactive area size on a blank wall

l 0.30:1 throw-ratio

l Built-in speaker

l Secure mounting and installation system that includes the following safety features:

Optional projector padlock ring to prevent removal of the projector from the boom

A safety tether

Templates and instructions for positioning the system safely

Interactive pen

The interactive pen enables you to interact with your computer and write in digital ink. You can

perform a left-click by touching the pen nib to the projection surface. It has a left-click button that

enables you to use the pen from a short distance.

Remote control

The projector remote control enables you to access on-screen projector menus and to change

projector settings.

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C H A P T E R 1

About your interactive projector

Pen holder

Store your interactive pen in the holder when you’re not using it and when you’re charging it with a

USBcharging cable. The holder is also a convenient place to store the remote control.

USB charging cable

Charge your interactive pen with the included USB charging cable.

Optional accessories

These accessories aren’t included with your projector, but you can order them from your authorized

SMART reseller.

Hardware mounting kit

You can order a hardware mounting kit from your authorized SMART reseller. It contains an

assortment of screws and wall anchors for several different wall types.

How your interactive projector works

Your interactive projector uses optical and radio frequency signals to detect the position of the pen. It

projects patterns that aren’t visible to the eye that the pen detects, and then sends this information to

the projector.This allows the projector to determine the position of the pen as you move it. Touching

the pen to the surface depresses the pen nib, which registers a left-click. If you’re using

SMARTInk™ or SMARTNotebook software, you can write in digital ink.

Your interactive projector has similar features as an interactive whiteboard and allows you and your

audience to interact with content and collaborate with each other. Because the interactive technology

is in the projector and not the board, almost any surface can be an interactive surface.

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Chapter 2

projector

Choosing a location 5

Choosing a height 6 Routing the cables 8 Installing SMARTNotebook software 9

See the printed installation guide and mounting template that came with your LightRaise 40wi

interactive projector for information on installing your projector. You can access these documents by

visiting the LightRaise 40wi support page on the SMARTwebsite:

smarttech.com/SupportLightRaise40wi.

This chapter provides additional details to help you install your interactive projector.

Choosing a location

W A R N I N G

When you mount the projector boom on a framed or hollow wall, attach both the mounting bracket

and the safety tether to a stud to safely support the projector’s weight. If you use only drywall

anchors, the drywall can fail, resulting in possible personal injury, and damage to the product which

may not be covered by your warranty.

SMART includes a mounting template with your interactive projector. If you lose this template,

contact your authorized SMART reseller. Using this template ensures that you can do the following:

l Determine where to install the projector in relation to the size of the projection surface.

l Mount the projector at a safe height for head space clearance, while maintaining enough space

for airflow and installation access above the unit.

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C H A P T E R 2

Installing your interactive projector

Choose a location that’s far from bright light sources, such as windows and strong overhead lighting.

Bright light sources can cause distracting shadows on the projection surface and can reduce the

contrast of the projected image.

Consider what your projection surface is when you’re selecting a location for your interactive

projector. You can install it so the image falls on an existing dry-erase whiteboard or a wall surface. A

dry-erase whiteboard is a flat surface that works well with your interactive projector and allows you to

write smoothly in digital ink. The thickness of the whiteboard will affect the maximum size of the

projected image. If you select a wall as the projection surface, ensure it is flat and smooth. Choose a

white wall to maintain accurate color of the projected image.

C A U T I O N

Writing on the wall with the interactive pen might cause scratches or damage the wall surface. Test

the wall surface by writing on it with the pen before you install your interactive projector.

Select an area with sufficient clearance to accommodate your interactive projector. For best

presentation alignment, mount your interactive projector in a location that’s central to your audience’s

viewing direction. Consider the general height of your user community when you choose a position for

your interactive projector.

Choosing a height

The installation height of your projector depends on the size of the projected image and the available

space for it. If you’re using a dry-erase whiteboard as the projection surface, the height of the

projector depends on the width and height of the board’s projection surface. If the projection surface is

a wall, the height of the projector depends on the width and height of available wall space. Consider

your user community and ensure they’ll be able to reach all areas of the projected image with the pen.

When determining the size of the projected image, ensure there is room to route the cables around the

image and space to install the pen holder.

Using the chart below, which appears on your installation template, determine where to install the

mounting bracket for your projector. This measurement is based on the size and location of the

projected image.

g To determine the height of the projector mounting bracket

1. Measure the width of the projected image that you want.

N O T E S

Ensure the available width of the projection surface is equal to or greater than the width

in the table.

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C H A P T E R 2

Installing your interactive projector

If you’re using a dry-erase whiteboard as the projection surface, measure inside the

frame.

2. Measure the height of the projected image that you want.

N O T E S

Ensure the available height of the projection surface is equal to or greater than the

height in the table.

If you’re using a dry-erase whiteboard as the projection surface, measure inside the

frame.

3. Take the image width and height measurements and use the table to determine the installation

height of the projector mounting bracket in relation to the top of the projected image.

Image width Image height Image size Mounting bracket

height (from top of image)

≥ 69 1/2" (176.5 cm) ≥ 43 1/4" (109.9 cm) 82" (208.3 cm) 14" (35.6 cm)

≥ 71 1/4" (181 cm) ≥ 44 1/2" (113 cm) 84" (213.4 cm) 14 1/4" (36.2 cm)

≥ 72 7/8" (185.1 cm) ≥ 45 5/8" (115.9 cm) 86" (218.4 cm) 14 1/2" (36.8 cm)

≥ 74 5/8" (189.5 cm) ≥ 46 5/8" (118.4 cm) 88" (223.5 cm) 14 3/4" (37.5 cm)

≥ 76 3/8" (194 cm) ≥ 47 3/4" (121.3 cm) 90" (228.6 cm) 15" (38.1 cm)

≥ 78" (198.1 cm) ≥ 48 3/4" (123.8 cm) 92" (233.7 cm) 15 1/4" (38.7 cm)

≥ 79 3/4" (202.6 cm) ≥ 49 7/8" (126.7 cm) 94" (238.8 cm) 15 1/2" (39.4 cm)

≥ 81 3/8" (206.7 cm) ≥ 50 7/8" (129.2 cm) 96" (243.8 cm) 15 3/4" (40 cm)

≥ 83 1/8" (211.1 cm) ≥ 52" (132 cm) 98" (248.9 cm) 16" (40.6 cm)

≥ 84 3/4" (215.3 cm) ≥ 53" (134.6 cm) 100" (254 cm) 16 1/4" (41.3 cm)

≥ 86 1/2" (219.7 cm) ≥ 54" (137.2 cm) 102" (259.1 cm) 16 1/2" (42 cm)

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C H A P T E R 2

Installing your interactive projector

Routing the cables

Connect all the cables to your interactive projector and let them hang loose. After you’ve connected

all the cables, connect the power cable to a power outlet and turn on your interactive projector so you

can see where the projected image falls. Align the image and make other image adjustments before

you route the cables around the projected image. Leave space between the cables and the projected

image so you can make image adjustments later. After you’ve made all your image adjustments, and

completed your projector installation, secure the cables to the wall.

I M P O R T A N T

Do not connect the power cable to a power outlet until you have connected all the other cables to

the projector.

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C H A P T E R 2

Installing your interactive projector

Installing SMARTNotebook software

You must install SMARTNotebookcollaborative learning software on the computer connected to

your interactive projector to access all of its features. You can install the software from the DVD that

came with your interactive projector and you can visit smarttech.com/software to download software

updates.

g To install SMARTsoftware

Insert the SMARTsoftware DVD that came with your interactive projector and follow the

on-screen instructions.

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Chapter 3

Using your projector 11

Using the remote control 12

Adjusting projector settings 13 Focusing the image 21 Adjusting the image 22 Projector connection diagram 22 Using your interactive pen 24

Interacting with your computer 24

Understanding pen status lights 25

Charging your interactive pen 25

Writing or drawing with SMARTInk 26

This chapter describes how to use your interactive projector, use your remote control, retrieve system

information, access the projector’s image adjustment options and integrate your system with

peripheral devices.

Using your projector

This section explains how to use your projector and its remote control.

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C H A P T E R 3

Using your interactive projector

Using the remote control

The projector remote control enables you to access on-screen menus and change projector settings.

Use the Power button on the remote control to put the projector into Standby mode or to turn it on. You can also use the Input button on the remote control to switch sources on the projector.

Number Function Description

1 Input Select a video and audio input source.

2 Menu Show or hide the projector menus.

3 (Left), (Right),

Change the menu selections and adjustments.

(Up) and (Down) arrows

4 Hide Freeze, hide or display the image:

Press once to freeze the image.

For example, you can display a question on the screen while you check your e-mail.

Press again to hide the image and display a

black screen.

Press again to return to the live image.

5 Mode Select a display mode.

6 Mute Mute audio amplification.

(Power)

Turn on the projector or put it into Standby mode.

8 (Enter) Accept the selected mode or option.

9 (Volume Up) Increase audio amplification volume.

10 (Volume Down) Decrease audio amplification volume.

N O T E

The Mute, Volume Up and Volume Down buttons work only if there is an audio source and

speaker system connected to the projector for the selected input source.

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C H A P T E R 3

Using your interactive projector

Adjusting projector settings

The remote control’s Menu button enables you to access the on-screen display to adjust the projector

settings.

I M P O R T A N T

Keep your remote control in a safe place because there is no other way to access menu options.

N O T E

Some projector settings aren’t available for all video sources.

Setting Use Notes

Image Adjustment menu

Display Mode Indicates the projector’s display output

(SMARTPresentation, BrightRoom, DarkRoom, sRGB and User).

Brightness Adjusts projector brightness from 0 to

100.

Contrast Adjusts the difference between the

lightest and darkest parts of the image from 0 to 100.

Frequency Adjusts the display data frequency of

the projected image from -5 to 5 to match the frequency of your computer’s graphics card.

Tracking Synchronizes your projector’s display

timing with your computer’s graphics card from 0 to 63.

H-position Moves the horizontal position of the

source video left or right from 0 to 100 (relative to the projected image).

V-position Moves the vertical position of the

source video up or down from -5 to 5 (relative to the projected image).

The default is SMARTPresentation.

The default is 50.

The default is 0.

This setting applies to VGA inputs only.

Don’t adjust this setting unless you’re advised to by SMARTSupport.

Adjust this setting only after you make all physical image adjustments.

This setting applies to VGA inputs only and is useful in situations where the source video is cut off.

Don’t adjust this setting unless you’re advised to by SMARTSupport.

Adjust this setting only after you make all physical image adjustments.

This setting applies to VGA inputs only and is useful in situations where the source video is cut off.

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C H A P T E R 3

Using your interactive projector

Setting Use Notes

White Peaking Adjusts the image color brightness

from 0 to 10 while providing more vibrant white shades.

A value closer to 0 creates a natural image and a value closer to 10 enhances brightness.

Degamma Adjusts the color performance of the

display from 0 to 3.

Color Adjusts the Red, Green, Blue, Cyan,

Magenta and Yellow colors on the projector from 0 to 100 to provide

Each color has a default value of 100.

Color settings are saved to the User display mode.

custom color and luminance output.

Audio menu

Line volume Adjusts the projector’s line-input

The default is 0.

volume amplification from -20 to 20.

Microphone

volume

Adjusts the projector’s microphone

volume amplification from 0 to 40.

The default is 20.

Mic attenuation Turns microphone input attenuation

On or Off.

The default is Off. Turn it on if your

microphone is too sensitive.

System mute Mutes the projector’s audio output. The default is off.

If you mute the projector’s audio output and then increase or decrease the volume, the volume is restored automatically. You can prevent this from happening by disabling the volume control.

Microphone mute Mutes the microphone output. The default is Off.

Microphone output

switch

Set output to Line out + speaker,

Line out or Speaker.

You can select which speakers the

microphone input goes to. The default

is Line out + speaker.

System output Set output to Line out + speaker,

Line out or Speaker.

You can select which speakers the

system output source goes to. The

default is Line out + speaker.

Disable Volume Control

Closed Captioning Turns closed captioning on or off for

Disables the projector’s volume control.

The default is On.

The default is Off. video sources that support closed captioning.

Closed Captioning Language

Sets the closed captioning language to CC1 or CC2.

Typically, CC1 displays U.S. English

subtitles, while CC2 displays other

regional languages, such as French or

Spanish, depending on television

channel or media setup.

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C H A P T E R 3

Using your interactive projector

Setting Use Notes

Projector Functions menu

3D On/Off Turns the DLPLink technology 3D

feature on or off.

The default is Off. Using 3D settings

with interactive settings will darken

the projected image.

3D Format Displays the current 3D format

(Interleaved or Under-over).

Interleaved breaks down the image

frame for each eye, alternately

displaying a line of visual information

from each frame.

Under-over concurrently displays

horizontally stretched image frames

for each eye, one above the other.

3D Invert Left-Right

Selects the 3D Invert setting (L-R or

R-L).

L-R displays visual data for the left

eye first.

R-L displays visual data for the right

eye first.

Auto Signal Detect Enables or disables signal searching

of input connectors.

The default is off.

Select On to have the projector

continuously switch inputs until it finds

an active video source.

Select Off to maintain signal detection

in one input.

Lamp Reminder Turns the lamp replacement reminder

on or off.

The default is On. This reminder

appears 100 hours before the

recommended lamp replacement.

Lamp Mode Adjusts lamp brightness to Standard

or Economy.

The default is Standard, which

displays a high-quality, bright image.

Economy increases the lamp life by

decreasing the brightness of the

image.

Auto Power Off (minutes)

Sets the length of the auto power-off countdown timer between 1 and 240 minutes.

The default is 120 minutes.

The timer begins to count down when

the projector no longer receives a

video signal. When the timer finishes,

the projector enters Standby mode.

Select 0 to turn off the timer.

Zoom Adjusts the zoom to the center of the

image in or out from 0 to 30.

The default is 0.

Zooming in cuts off the outer edges of

the source video.

Projector ID Displays the projector’s unique ID

within your organization’s network.

You can refer to this number when

using the network remote

management feature (see Remotely

managing your interactive projector on

page 53).

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C H A P T E R 3

Using your interactive projector

Setting Use Notes

Keystone Adjusts image keystone settings

The default is 0. The keystone can be

adjusted from -40 to +40. Use this

setting only after you make all

physical image alignment adjustments

to straighten the vertical lines of the

image.

Aspect Ratio Adjusts the image output to

FillScreen, MatchInput or 16:9.

The default is FillScreen.

FillScreen produces an image that

fills the entire screen by stretching and

scaling the source video to match the

projector’s native resolution and

aspect ratio.

MatchInput displays the source

video in its native resolution and

aspect ratio. As a result, unused

space could appear along the top and

bottom edges of the screen (letterbox

format) or along the left and right

edges of the screen (pillarbox format).

16:9 displays the source video in 16:9

aspect ratio. As a result, unused

space appears along the top and

bottom edges of the screen. This is

recommended for use with HDTV and

DVD/Blu-ray discs enhanced for

wide-screen televisions.

See Video format compatibility on

page 27 for descriptions of each mode.

Startup Screen Selects the type of startup screen

(SMART, Capture User Startup Screen or Preview Startup Screen).

This screen displays when the

projector lamp is starting and a video

source signal isn’t displayed.

SMART displays the default SMART

logo on a blue background.

Capture User Startup Screen closes

the on-screen display menu and

captures the entire projected image.

The captured image is displayed the

next time the on-screen display opens.

(The capture can take up to one

minute, depending on the complexity

of the background graphic.)

Preview Startup Screen enables you

to preview the default or captured

startup screen.

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C H A P T E R 3

Using your interactive projector

Setting Use Notes

Set to Default? Resets projector settings to their

default values.

If you select Yes, all projector settings

reset to their defaults, reversing any

menu changes you made. This action

is irreversible.

Don’t adjust this setting unless you

want to reset all of the applied

settings, or unless you’re advised to

by a SMARTSupport specialist.

USB1 Source N/A This setting is applicable only to

SMARTBoard™ interactive

whiteboard systems with extended

control panels (ECPs).

USB2 Source N/A This setting is applicable only to

SMARTBoard interactive whiteboard

systems with ECPs.

Native DLP Resolution

Selects 16:10 or 16:9. The default is 16:10.

When you select 16:10, the projector’s

native resolution is 1280×800.

When you select 16:9, the projector’s

native resolution is 1280×720.

Interactive settings menu

Interactive Turns interactive pen features on or

off.

Channel Auto allows the projector to

automatically select the best radio

frequency (RF) channel. Manual lets

you select a channel within the 2.4

GHz band.

Channel

Information

Displays the RF channel that the

projector is using.

Pen Pairing Sets the interactive pen so that it only

works with a specific interactive

projector. The pen will only work with

the projector that it’s paired with until

you release the pen pairing by

following the steps below.

Release Pen

Pairing

Resets the pen pairing so it can be

used with other LightRaise 40wi

interactive projectors.

The default is On.

The default is Auto.

You can select the channel when the

Channel setting above is set to

Manual.

Follow the on-screen instructions to

pair the pen.

Follow the on-screen instructions to

release pen pairing.

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C H A P T E R 3

Using your interactive projector

Setting Use Notes

System

Functionality

Set to Presenter or Whiteboard

mode.

The default is Presenter mode. In

Presenter mode, the pointer follows

the pen as you point it at the projected

image and move it.

In Whiteboard mode, the pointer only

moves when you press the pen tip

against the projection surface, or you

press the left-click button on the pen.

Battery Capacity Displays the interactive pen battery

level.

In order for the battery level, RF

strength and Pen version, to display;

the interactive pen’s status light must

RF Strength Displays the strength of the RF

connection between the interactive

be blinking green.It blinks green under

the following conditions:

pen and the projector.

Pen Version Displays the firmware version of the

interactive pen.

l The pen is turned on and pointed

at the projected image (not the

SMARTlogo screen).

l The pen isn’t paired with a

different interactive projector.

Network menu

Network and VGA Out

Activates the projector’s VGAOut and RJ45 connector and network features.

Status Displays the current network status

(Connected, Disconnected or Off).

IP Address Displays the projector’s current IP

address in values between 0.0.0.0 and

255.255.255.255.

Subnet Mask Displays the projector’s subnet mask

number in values between 0.0.0.0 and

255.255.255.255.

The default is off.

To change the projector’s IP address,

use the RS-232 connector (see

Network controls on page 70) or use a

DHCP server to assign a dynamic IP

address, and then set a static IP

address using the network remote

management feature (see Remotely

managing your interactive projector on

page 53).

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C H A P T E R 3

Using your interactive projector

Setting Use Notes

Gateway Displays the projector’s default

network gateway in values between

0.0.0.0 and 255.255.255.255.

DNS Displays the projector’s primary

domain name number in values between 0.0.0.0 and 255.255.255.255.

MAC Address Displays the projector’s MAC address

in xx-xx-xx-xx-xx-xx format.

Group Name Displays the projector’s workgroup

name as set by an administrator (maximum 12 characters).

You can set the projector’s workgroup

name using the remote management

features (see Remotely managing

your interactive projector on page 53).

Projector Name Displays the projector’s name as set

by an administrator (maximum 12 characters).

You can set the projector’s name

using the remote management

features (see Remotely managing

your interactive projector on page 53).

Location Displays the projector’s location as set

by an administrator (maximum 16 characters).

You can set the projector’s location

using the remote management

features (see Remotely managing

your interactive projector on page 53).

Contact Displays the contact name or number

for projector support as set by an administrator (maximum 16 characters).

You can set the contact name or

number using the remote management

features (see Remotely managing

your interactive projector on page 53).

Language menu

Language Selects language preference. Projector menu support is available in

English (default), Chinese (Simplified),

Chinese (Traditional), Czech, Danish,

Dutch, Finnish, French, German,

Greek, Italian, Japanese, Korean,

Norwegian, Polish, Portuguese

(Brazil), Portuguese (Portugal),

Russian, Spanish and Swedish.

Information menu

Lamp Hours Displays the current number of lamp

usage hours from 0 to 4000 hours from when it was last reset.

Always reset the lamp hours after you

replace a lamp, because lamp service

reminders are based on the current

hours of use. See Resetting the lamp

hours on page 36 for details on the

lamp hours reset procedure.

Input Displays the current video input

source (VGA-1, VGA-2, Composite, S-Video or HDMI).

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C H A P T E R 3

Using your interactive projector

Setting Use Notes

Resolution Displays the projector’s most recently

detected video source signal resolution and refresh rate.

If there is no current video input source

signal, this setting displays the last

known source signal resolution and

refresh rate.

Firmware Version Displays the projector’s digital display

processor (DDP) firmware version in x.x.x.x format.

MPU Version Displays the projector microprocessor

unit (MPU)firmware version in x.x.x.x format.

Network Version Displays the projector’s network

communications processor firmware version in x.x.x.x format.

Model Number Displays the projector’s model

number.

Serial Number Displays the projector’s serial number.

Page 27

C H A P T E R 3

Using your interactive projector

Focusing the image

To focus the projected image, use the focus lever located on the projector lens.

g To focus and adjust the image

Move the focus lever up or down until the image is in focus.

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C H A P T E R 3

Using your interactive projector

Adjusting the image

l While adjusting the projected image size, shape and location, use the projector’s default

background so that you can see the full projected image clearly. Don’t use other images, which

might be cropped or scaled by the projector and could result in a misleading projected image

size, shape and location.

l Use the mechanical adjustments described in the installation document to make all physical

image adjustments. Don’t use the projector’s on-screen menu options during the projector

alignment process.

l Be aware that as you tilt the projector up or lower its mounting boom to raise the image, the

entire projected image increases or decreases in size, especially at the bottom of the projected

image.

l When adjusting keystone (tilt), ensure that the top and bottom edges of the image are

horizontal before you position the left and right edges of the image relative to your interactive

whiteboard.

l When you move the projector forward or backward on the boom to make the image larger or

smaller, you might need to tilt or turn the projector slightly to keep the image square. Loosen the

focus lever slightly to aid in this adjustment.

l To fine-tune the image, you might need to repeat all steps described in the installation

document in smaller increments.

Projector connection diagram

You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,

VCRs, document cameras, digital cameras and high-definition sources, as well as peripheral device

outputs, such as a secondary projector or a flat-panel display and powered speakers.

N O T E

You might need to purchase third-party adapters to connect certain peripheral devices.

Page 29

C H A P T E R 3

Using your interactive projector

Letter Connector Connect to:

1 Power Mains power supply

2 3.5 mm phone jack audio input (×2) Audio sources associated with primary and

secondary computers

3 3.5 mm phone jack audio output Speakers (not included)

4 USB B Computer (enables interactive features)

5 DB9 RS-232F Room control system or other terminal

device (not included)

6 4-pin power mini-DIN 5V/2A output [Not used]

7 7-pin mini-DIN [Not used]

8 RJ45 Network (for web page management and

SNMP access)

9 DB15F RGB video output (VGA Out) Secondary display (not included)

10 DB15F RGB video input (VGA 1) Video source (not included)

11 DB15F RGB video input (VGA 2) Video source (not included)

12 RCA Composite video input

Video source (not included)

(and left and right RCA audio input)

13 4-pin mini-DIN S-video input

Video source (not included)

(and left and right RCA audio input)

14 HDMI input High-definition media source (not included)

15 Microphone input Microphone

Page 30

C H A P T E R 3

Using your interactive projector

Using your interactive pen

You can use the pen to interact with your computer and write in digital ink. The pen has a power

switch, a left-click button and status lights to help you understand its status.

Interacting with your computer

There are two interactive modes that you can select in theon-screen display (OSD) menu: Presenter

and Whiteboard mode. In Presenter mode, you can interact with your computer from a distance. In

Whiteboard mode, you interact with your computer by touching the pen nib against the surface or by

pressing the left-click button on the pen.

g To interact with your computer in Presenter mode

Point the pen at the projected image and do any of the following:

l Move the pointer by moving the pen.

l Left-click by touching the pen tip to the surface.

l Left-click from a distance by pressing the pen’s left-click button.

l Right-click by touching and holding the pen against the surface for about two seconds.

g To interact with your computer in Whiteboard mode

Point the pen at the projected image and do any of the following:

l Left-click by touching the pen tip to the surface.

l Left click by pressing the pen’s left-click button.

l Right-click by touching and holding the pen to the surface for about two seconds.

T I P

The optical sensor in the tip of the interactive pen needs "to see" the projected image. Ensure that

the pen’s optical sensor isn’t blocked and that the projected image isn’t blocked by objects creating

a shadow on the surface.

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C H A P T E R 3

Using your interactive projector

Understanding pen status lights

Your interactive pen has a green light and an amber light. Use the table below to determine the status

of the pen.

Status light Description

Green Amber

Flashing (0.3 sec off, 1 sec on)

Off Flashing (0.3 sec

Off Pen is ready to use. It’s pointed at the projected image

and connected with the projector. You can interact with your computer if the USB connection between the projector and computer is working.

The amber light flashes when you’re unable to interact

off, 1 sec on)

with content. It flashes in the following scenarios:

l Pen is pointed away from the projected image and

not connected with the projector.

l Pen is starting up and connecting with your

projector.

l Pen is unable to communicate with the projector. l The projector is displaying the logo screen and not

a source video image.

Off On The USB cable is connected and the pen is charging.

Off Flashing slowly (1

The pen battery level is less than 20 percent.

sec off, 1 sec on)

Off Off The pen’s power switch is off. If the pen is on, it’s been

inactive for 3 minutes and is in sleep mode.

Flashing (in unison, 0.3 sec off, 1 sec on)

Flashing (in unison,

0.3 sec off, 1 sec on)

Pen is in pairing mode. This occurs when you select Pen Pairing under Interactive settings from the OSD menu. You’re unable to interact with content while in this mode. Turn off the pen’s power switch to exit this mode.

On Off The pen is releasing its paired connection with the

projector. This occurs when you select Release pen pairing under Interactive settings from the OSD menu.

Charging your interactive pen

The pen has a rechargeable lithium-ion battery that lasts at least 20 hours on a full charge. You can

charge the pen in 2.5 hours.

g To charge your interactive pen

1. Turn the pen off.

2. Connect the USB charging cable to your computer, and then connect it to the pen.

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C H A P T E R 3

Using your interactive projector

N O T E

If the pen’s power switch is on when you charge the pen, a message might appear asking you to

install USBdevice drivers. If this occurs, ignore the message and close the message window.

Writing or drawing with SMARTInk

SMARTInk enables you to write or draw digital ink over open application files, folders, websites and

any other open window on your computer. You can write with your interactive product’s tools or with

the drawing tools in the SMARTInk toolbar.

g To write with SMARTInk pen tools

Select a pen color and a line thickness from the SMARTInk toolbar.

2. Write over an open file, folder or website.

T I P

The ink becomes an object that you can move and manipulate.

Press Select on the toolbar when you’re done. Otherwise, your interactive product

3. continues interpreting screen touches as pen strokes.

g To write with calligraphic ink

Select a pen color and a line thickness from the SMARTInk toolbar.

2. Select the Calligraphic Ink check box.

3. Write over an open file, folder or website.

T I P

The ink becomes an object that you can move and manipulate.

Press Select on the toolbar when you’re done. Otherwise, your interactive product

4. continues interpreting screen touches as pen strokes.

Page 33

Chapter 4

Video format compatibility 27 Native video format 28 HD and SD signal format compatibility 29 Video system signal compatibility 29 Connecting peripheral sources and outputs 30

This chapter provides information on integrating your LightRaise 40wi interactive projector with

peripheral devices.

Video format compatibility

The following table lists the projector's compatible VESA® RGB video formats by resolution, which

the projector adjusts automatically when you use the aspect ratio commands described in Adjusting

projector settings on page 13.

Resolution Mode Aspect

ratio

720 × 400 720×400_85 9:5 85.039 Letterbox Letterbox

640 × 480 VGA 60 4:3 59.94 Pillarbox Pillarbox

800 × 600 VGA 72 4:3 72.809 Pillarbox Pillarbox

800 × 600 VGA 75 4:3 75 Pillarbox Pillarbox

800 × 600 VGA 85 4:3 85.008 Pillarbox Pillarbox

800 × 600 SVGA 56 4:3 56.25 Pillarbox Pillarbox

800 × 600 SVGA 60 4:3 60.317 Pillarbox Pillarbox

800 × 600 SVGA 72 4:3 72.188 Pillarbox Pillarbox

800 × 600 SVGA 75 4:3 75 Pillarbox Pillarbox

800 × 600 SVGA 85 4:3 85.061 Pillarbox Pillarbox

832 × 624 MAC 16" 4:3 74.55 Pillarbox Pillarbox

Refresh rate (Hz)

Match Input appearance

(16:10 aspect ratio mode)

Match Input appearance

(16:9 aspect ratio mode)

Page 34

C H A P T E R 4

Integrating other devices

Resolution Mode Aspect

ratio

1024 × 768 XGA 60 4:3 60.004 Pillarbox Pillarbox

1024 × 768 XGA 70 4:3 70.069 Pillarbox Pillarbox

1024 × 768 XGA 75 4:3 75.029 Pillarbox Pillarbox

1024 × 768 XGA 85 4:3 84.997 Pillarbox Pillarbox

1024 × 768 MAC 19" 4:3 74.7 Pillarbox Pillarbox

1152 × 864 SXGA 75 4:3 75 Pillarbox Pillarbox

1280 × 720 16:10 60

1280 × 768 WXGA 60 1.67:1 60 Letterbox Pillarbox

1280 × 800 16:9 60

1280 × 960 Quad VGA 60 4:3 60 Pillarbox Pillarbox

1280 × 960 Quad VGA 85 4:3 85.002 Pillarbox Pillarbox

1280 × 960 SXGA3 60 5:4 60.02 Pillarbox Pillarbox

1280 × 1024 SXGA3 75 5:4 75.025 Pillarbox Pillarbox

1400 × 1050 SXGA3 85 5:4 85.024 Pillarbox Pillarbox

1600 × 1200 SXGA+ 4:3 59.978 Pillarbox Pillarbox

1600 × 1200 UXGA_60 4:3 60 Pillarbox Pillarbox

Refresh rate (Hz)

Match Input appearance

(16:10 aspect ratio mode)

Match Input appearance

(16:9 aspect ratio mode)

Native video format

The following table lists the native VESA RGB video formats for the projector.

Projector Resolution Mode Aspect

ratio

LightRaise 40wi

(16:10 mode)

LightRaise 40wi

(16:9 mode)

1280 × 800 16:10 60

1280 × 720 16:9 60

Refresh rate (Hz)

Horizontal frequency (kHz)

Pixel clock (MHz)

Page 35

C H A P T E R 4

Integrating other devices

HD and SD signal format compatibility

Signal format Aspect ratio Horizontal

frequency (kHz)

480i 4:3 15.73 59.94 Full screen

567i 5:4 15.63 50 Letterbox

720p 16:9 44.96 59.94 Letterbox

720p 16:9 35 50 Letterbox

1080i 16:9 33.7 59.94 Letterbox

1080i 16:9 28.1 50 Letterbox

N O T E

Your projector is HD ready. Its native resolution supports a pixel-perfect display of 720p source

content when it’s in 16:9 mode. However, because the projector compresses 1080i source content

to fit the projector's native resolution, it doesn’t support a pixel-perfect display of 1080i source

content.

Vertical frequency (Hz)

Match Input appearance

Video system signal compatibility

N O T E

The 16:9 on-screen display (OSD) menu setting delivers all video modes with black bands along

the top and bottom edges of the screen. The Match Input OSD setting might deliver video modes

with black bands along the top and bottom edges of the screen, depending on the input resolution.

Video mode Aspect ratio Horizontal

frequency (kHz)

NTSC 4:3 15.73 29.96 3.58

PAL 4:3 15.62 25 4.43

SECAM 4:3 15.62 25 4.25 (fob)

Vertical frequency (Hz)

Color signal (MHz)

4.06 (for)

Page 36

C H A P T E R 4

Integrating other devices

Connecting peripheral sources and outputs

Follow these instructions if you have a peripheral device to connect to your interactive whiteboard

system, such as a DVD/Blu-ray player.

W A R N I N G

Measure the distance between the projector and the peripheral device you want to connect. Make

sure each cable is long enough, has plenty of slack and can be placed safely in your room without

presenting a trip hazard.

g To connect a peripheral source or output to your projector

1. Connect your peripheral device’s input cables to the projector.

2. Switch input sources to the peripheral device by pressing the Input button on the remote

control.

Page 37

Chapter 5

projector

Cleaning the projector 32

When cleaning the projector’s mirror 33

When cleaning the projector’s lens 33 Replacing the projector lamp module 33 Resetting the lamp hours 36

This chapter describes how to clean and prevent damage to your LightRaise 40wi interactive

projector.

Follow this procedure to replace the remote control battery.

W A R N I N G

l Reduce the risk associated with a leaking battery in the projector’s remote control by

following these practices:

Use only the specified type of coin-cell battery.

Orient the battery’s positive (+) and negative (–) terminals according to the markings

on the remote control.

Remove the battery when the remote control is unused for an extended period.

Do not heat, disassemble, short or recharge the battery, or expose it to fire or high

temperatures.

Avoid eye and skin contact with the battery if it has a leak.

l Dispose of the exhausted battery and product components in accordance with applicable

regulations.

Page 38

C H A P T E R 5

Maintaining your interactiveprojector

g To replace the remote control battery

1. Hold down the side release on the leftside of the battery holder and pull the battery holder

completely out of the remote control.

2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell battery.

I M P O R T A N T

Align the positive (+) and negative (–) signs on the battery terminals with the correct signs on

the battery holder.

3. Insert the battery holder into the remote control.

Cleaning the projector

W A R N I N G

Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder,

and consider removing the projector from its wall-mounting bracket to clean it.

C A U T I O N

l Never touch the mirror with your hands or a brush, and do not scrub the surface of the mirror

with a cleaning cloth. Instead, use a cleaning cloth to clean the mirror with a light touch, and

do not put any cleaning solvents on the cloth or the mirror. Do not apply pressure to the

projector lens or mirror.

l Do not spray cleaners, solvents or compressed air directly on the projector. Do not use spray

cleaners or solvents near any part of the projector because they can damage or stain the unit.

Spraying the system could spread a chemical mist on some of the projector’s components

and lamp, resulting in damage and poor image quality.

l Do not allow liquids or commercial solvents of any kind to flow into the projector base or

head.

Page 39

C H A P T E R 5

Maintaining your interactiveprojector

I M P O R T A N T

l When cleaning the interactive projector

Wipe the exterior of the projector with a lint-free cloth.

If necessary, use a soft cloth moistened with a mild detergent to clean the projector

housing.

l Do not use abrasive cleaners, waxes or solvents.

When cleaning the projector’s mirror

l Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off

dust. Never touch the mirror with your bare hands or a brush.

l If wiping the mirror is unavoidable, wear protective gloves and gather the cleaning cloth into a

ball. Gently run the cleaning cloth across the mirror like you would a feather duster. Don’t apply

any pressure to the lens or mirror.

When cleaning the projector’s lens

l Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off

dust. Never touch the lens with your bare hands or a brush.

l If wiping the lens is unavoidable, wear protective gloves and gather the cleaning cloth into a

ball. Gently run the cleaning cloth across the lens from the center to the edge, using the

cleaning cloth like you would a feather duster. Don’t apply any pressure to the lens or mirror.

Replacing the projector lamp module

Eventually the lamp will dim and a message will appear reminding you to replace it. Make sure you

have a replacement lamp module before proceeding with the following instructions.

W A R N I N G

l See smarttech.com/compliance for the projector’s material safety data sheet (MSDS)

documents.

l Replace the lamp module when the projector becomes dim or displays its lamp life warning

message. If you continue to use the projector after this message appears, the lamp can

shatter or burst, scattering glass throughout the projector.

Page 40

C H A P T E R 5

Maintaining your interactiveprojector

l If the lamp shatters or bursts, leave the room. Ventilate the area by opening windows and

doors.

Next, do the following:

Avoid touching the glass fragments because they can cause injury.

Wash your hands thoroughly if you have come into contact with lamp debris.

Thoroughly clean the area around the projector, and discard any edible items placed in

that area because they could be contaminated.

Call your authorized SMART reseller for instructions. Do not attempt to replace the

lamp.

l Replacing the lamp module in a wall-mounted projector can result in a fall or injury. Use

caution when climbing a ladder, and consider removing the projector from the wall-mount

bracket to replace the lamp module.

l Uncovering the lamp while the projector is mounted on the wall-mount bracket can lead to

product damage or personal injury from falling pieces of glass if the lamp is broken.

l When replacing the projector lamp module:

Put the projector into Standby mode and wait 30 minutes for the lamp to cool

completely.

Do not remove any screws other than those specified in the lamp replacement

instructions.

Wear protective eyewear while changing the lamp module. Failure to do so can cause

injuries including loss of eyesight if the lamp shatters or bursts.

Use only replacement lamp modules approved by SMARTTechnologies. Contact your

authorized SMART reseller for replacement parts.

Never replace the lamp module with a previously used lamp module.

Always handle the fragile lamp assembly with care to prevent premature lamp failure or

exposure to mercury. Use gloves when touching the lamp module. Do not touch the

lamp with your fingers.

Recycle or dispose of the lamp module as hazardous waste in accordance with local

regulations.

Page 41

C H A P T E R 5

Maintaining your interactiveprojector

You need a Phillips No. 2 screwdriver and a flat screwdriver to complete these procedures.

g To remove the old lamp module

1. Wait at least 30 minutes for the projector to cool down.

2. Disconnect the power cable from the projector.

3. Remove the lamp cover from the projector, and then put it in a safe place.

T I P

If the cover is difficult to remove, insert a flat screwdriver or small coin into the slot on the

bottom of the lamp cover to gently pry the cover open.

4. Use the Phillips screwdriver to loosen the two captive screws from the bottom of the lamp

module.

N O T E

Don’t try to remove these screws. Captive screws can’t be removed, but they must be

loosened.

5. Use the handle on the bottom of the lamp module to slide it out and remove it from the projector.

g To put the new lamp module into the projector

1. Remove the new lamp module from its packaging.

2. Carefully place the lamp module into the projector using the handle on the top of the module.

Hold the lamp module vertically and guide it into its slot. Gently press the power end of the

lamp module against the projector to ensure the power plug makes contact with the projector’s

power receptacle.

N O T E

You should be able to place the lamp module into the projector easily without applying much

force.

3. Use the Phillips screwdriver to secure the captive screws.

C A U T I O N

Do not over-tighten the screws.

4. Carefully replace the lamp cover.

5. Connect the power cable to the wall outlet.

6. Put the old lamp module in a secure container, and handle it gently until you recycle it.

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C H A P T E R 5

Maintaining your interactiveprojector

g To finish the projector lamp module installation

1. Turn on the projector.

2. Adjust the projector image if necessary (see Adjusting the image on page 22).

3. Access the service menu to reset the lamp hours (see Resetting the lamp hours below).

4. Activate the projector’s alert e-mails and lamp warnings if they’ve been deactivated (see E-mail

alerts on page 59 and Control panel on page 54).

Resetting the lamp hours

After you replace the lamp module, you need to access the projector service menu and reset the lamp

hours. To prevent accidental errors, only a system administrator should perform this procedure.

I M P O R T A N T

Always reset the lamp hours after you replace the lamp, because lamp service reminders are based

on the current hours of use.

g To reset the lamp hours

1. Using the remote control, press the following buttons quickly to access the service menu:

Down, Up, Up, Left, Up.

C A U T I O N

Do not adjust any settings in the service menu other than those listed in this guide. Changing

other settings can damage or affect the operation of your projector and may invalidate your

warranty.

2. Scroll down to Lamp Hour Reset, and then press OK.

Both Lamp Hour values (Standard and Economy) reset to zero.

C A U T I O N

Do not reset the lamp hours unless you have just replaced the lamp module. Resetting the

lamp hours on an old lamp can damage your projector as a result of lamp failure.

N O T E

You’re unable to reset the Display Hour value because it’s the running total of hours the

projector has been in use.

3. Press the Menu button on the remote control.

Page 43

C H A P T E R 5

Maintaining your interactiveprojector

The SMART[Model] Settings menu appears.

Select to confirm that Lamp Hour is reset to zero.

Page 44

Page 45

Chapter 6

projector

Interactive pen function 44 Pointer behavior 44 Pointer accuracy 44 Double-click function 45

Resolving image issues 45

Loss of signal 45 Partial, scrolling or incorrectly displayed image 46 Unstable or flickering image 47 Unaligned projected image 47

Accessing the service menu 48

Retrieving your password 48 Resetting the projector 48

Resolving projector errors 49

Your projector stops responding 49 The “Projector Overheated,” “Fan Failure” or “Color Wheel Failure” message appears 49 The “Lamp Failure” message appears 50 The projector Power and Service lights are off 50

Troubleshooting audio issues 51

Microphone function 51 Speaker static 51

Locating the serial number 51

This chapter describes how to troubleshoot your interactive projector.

Page 46

C H A P T E R 6

Troubleshooting your interactive projector

Determining your interactive projector’s status

The projector’s status lights can help you determine its status. The table below describes the various

states of the projector.

N O T E

Interactive features also depend on the pen status.

Projector Power light

Projector Service light

Projected image

Interactive features

Status and related troubleshooting

Normal operating statuses

Solid green Off Correct Full control (if

the pen is connected to the projector and a USB cable connects the projector

The system is operating normally.

If image or sound issues occur, see the remaining sections of this chapter for troubleshooting information.

and your computer)

Flashing green Off None None The system is starting

up.

Solid amber Off None None The system is in

Standby mode.

Flashing amber

Off None None The system is entering

Standby mode.

Error statuses

Solid green Off Incorrect Full control (if

the pen is connected to the projector and a USB cable connects the projector and your computer)

The video input is not from the computer connected to the projector. Select the correct video input.

OR There’s an issue with

the projected image. See Resolving image

issues on page 45.

Page 47

C H A P T E R 6

Troubleshooting your interactive projector

Projector Power light

Projector Service light

Projected image

Interactive features

Status and related troubleshooting

Solid green Off Correct None There’s an issue with

the interactive features.

Solid amber Flashing red None N/A There’s an issue with

the projector lamp. See The “Lamp Failure”

message appears on page 50.

Off Flashing red None None The projector’s

operating temperature has been exceeded.

See The “Projector

Overheated,” “Fan Failure” or “Color Wheel Failure” message appears on page 49.

Off Solid red None N/A There’s an issue with

the projector’s fan or color wheel.

See The “Projector

Overheated,” “Fan Failure” or “Color Wheel Failure” message appears on page 49.

Off Off None None The projector power

cable isn’t properly connected.

OR There’s an issue with

the mains power supply (for example, the circuit breaker is off).

Page 48

C H A P T E R 6

Troubleshooting your interactive projector

Determining if your interactive projector is connected to your computer

SMARTProductDrivers enables you to view information about your interactive projector and can

help you determine if your interactive projector is connected to your computer.

g To determine if your computer is connected to the interactive projector

1. Double-click the SMARTBoard icon in your computer’s notification area for computers with

Windows® operating systems, or the Dock for computers with Mac operating system

software.

2. Select SMARTSettings.

The SMARTSettings window appears.

If your interactive projector is connected to your computer and working, the following text

appears: The SMARTBoard interactive whiteboard is working properly.

If your interactive projector isn’t connected to your computer, the following text appears:

No SMARTBoards are connected.

Page 49

C H A P T E R 6

Troubleshooting your interactive projector

Determining your interactive pen’s status

Use the table below to determine the status of your interactive pen.

Status light Description

Green Amber

Flashing (0.3 sec off, 1 sec on)

Off Flashing (0.3 sec

Off Pen is ready to use. It's pointed at the projected image

and connected with the projector. You can interact with content if the USB connection between the projector and computer is working.

The amber light flashes when you’re unable to interact

off, 1 sec on)

with content. It flashes in the following scenarios:

Pen is pointed away from the projected image and

not connected with the projector.

Pen is starting up and connecting with your

projector.

Pen is unable to communicate with the projector.

l The projector is displaying the logo screen and not

a source video image.

Off On The USB cable is connected and the pen is charging.

Off Flashing slowly (1

The pen battery level is less than 20 percent.

sec off, 1 sec on)

Off Off The pen’s power switch is off. If the pen is on, it’s been

inactive for 3 minutes and is in sleep mode.

Page 50

C H A P T E R 6

Troubleshooting your interactive projector

Troubleshooting issues with interactive features

If you’re experiencing issues with the interactive features of your projector, you can troubleshoot the

following common issues.

Interactive pen function

Begin by checking the connection between your interactive projector and your computer:

l Ensure that the USB cable is properly connected to your computer.

l Ensure that your computer detects the projector.

l Ensure that the pen’s battery is charged.

l Ensure that the pen’s green status light is flashing when you point it at the projected image of

your computer’s display (not at the SMARTlogo screen)

Ensure that you’re pointing the tip of the pen at the projected image of your computer’s display (not at

the SMARTlogo screen) and that nothing is blocking the pen’s optical sensor located in the tip. The

optical sensor must be able to "see" the projected image for the interactive pen to work.

If something is blocking the projected image and creating a shadow on the surface, the interactive

pen won’t work in the shadow area. When you write on the surface, ensure that your body doesn’t

create a shadow on the writing area.

Ensure that Interactive features are On in the on-screen display (OSD) menu. See

SMARTSLR40wi settings in the OSD menu.

Ensure that the pen is not paired to another interactive projector. You can release pen pairing by

following the instructions in Adjusting projector settings on page 13.

Pointer behavior

Your interactive pen acts like a mouse device and allows you to interact with your computer. If the

computer connected to your interactive projector has a mouse connected to it or a track pad, you

might experience erratic pointer behavior. Use one mouse device at a time and turn the pen off when

you’re not using it.

Pointer accuracy

The accuracy of the pen and pointer is based on the pixel locations of the projected image. If your

computer modifies the video signal before it goes to the projector, the pointer might not appear where

you press the pen. Try the following steps to resolve the issue:

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l Press the Input button on the remote control to switch it away from the computer input, and

then select the computer input again. This re-synchronizes the computer's video signal.

l Ensure your computer display settings match the projector's native resolutions of 1280 × 800

(16:10 aspect ratio) or 1280 × 720 (16:9 aspect ratio).

l Ensure your computer display settings are not stretching, scaling or modifying the video signal.

Double-click function

When you perform a double-click with the interactive pen, ensure that the pen is perpendicular to the

surface and that the second touch is in the same place as the first click. If your second click isn’t in

the same place as the first, the pointer will move and register a new first-click.

Resolving image issues

To resolve common image issues, complete the following tasks:

l Ensure the computer or other video source is on and set to display a resolution and refresh rate

supported by the projector (see Video format compatibility on page 27). Use the projector’s

native resolution (1280 × 800 in 16:10 mode, or 1280 × 720 in 16:9 mode) for the best results.

l Ensure the video source is properly connected to the projector.

l Press the Input button on the remote control to switch to the correct video source.

If these tasks don’t resolve the issue, refer to the following sections for additional troubleshooting

information.

Loss of signal

If a video source signal is not detected, out of

range of the projector’s support video modes or

the signal is being switched to a different device

or input, the projector doesn’t show a source

signal and instead displays the SMART logo on

a blue screen.

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g To resolve signal loss issues

1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a

longer synchronization period.

2. Ensure that the image signal is compatible with the projector (see Video format compatibility

on page 27).

3. If there are any extension cables, switch boxes, connection wall plates or other devices in the

video connection from the computer to the projector, temporarily remove them to ensure they

are not causing the video signal loss.

4. If your projector still doesn’t show a source signal, contact your authorized SMART reseller.

Partial, scrolling or incorrectly displayed image

N O T E

This procedure may vary depending on your version of Windows operating system and your system

preferences.

g To resolve a partial, scrolling or incorrectly displayed image

1. Select Start > Control Panel.

2. Double-click Display.

The Display Properties window appears.

3. Click the Settings tab.

4. Click Advanced, and then click the Monitor tab.

5. Verify that the screen refresh rate is 60 Hz.

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Unstable or flickering image

If the projector’s image is unstable or flickering, the frequency or tracking settings on your input

source could be different from the settings on your projector.

I M P O R T A N T

Write down your setting values before adjusting any of the settings in the following procedure.

g To resolve your unstable or flickering image

1. Check the display mode of your computer’s graphics card. Make sure it matches one of the

projector’s compatible signal formats (see Video format compatibility on page 27). Refer to

your computer’s manual for more information.

2. Configure the display mode of your computer’s graphics card to make it compatible with the

projector. Refer to your computer’s manual for more information.

3. Optionally, reset the projector as described in Resetting the projector on next page to adjust

the frequency and tracking to their original values.

I M P O R T A N T

This action resets all values to their defaults.

4. If the previous steps don’t resolve the flickering image, replace the projector lamp (see

Replacing the projector lamp module on page 33).

Unaligned projected image

Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment errors

can occur when you mount your interactive whiteboard system on an uneven surface or a wall that

has obstructions, or if you swivel the projector too far from the vertical center of your interactive

whiteboard.

The projector image can slip if the projector is moved often or installed in a location prone to vibration,

such as next to a heavy door. Follow these precautions to help prevent the image from becoming

unaligned:

l Make sure that the installation wall is plumb and square and doesn’t move or vibrate

excessively.

l Make sure that there are no obstructions behind the projector’s wall-mounting bracket and that

the bracket is firmly secured to the wall according to the installation instructions.

l Make sure that the projection surface is flat and smooth.

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Accessing the service menu

C A U T I O N

l To prevent tampering or unintentional changes, only system administrators should access

the service menu. Do not share the service menu access code with casual users of your

interactive projector.

l Do not adjust any settings in the service menu other than those listed in this guide. Changing

other settings can damage or affect the operation of your projector and may invalidate your

warranty.

Retrieving your password

If you forget the projector’s password, you can retrieve it by accessing the projector service menu

directly from the projector or from the password settings menu on your projector’s web page (see

Password settings on page 59).

g To retrieve your password from the service menu

1. Using the remote control, press the following buttons quickly to access the service menu:

Down, Up, Up, Left, Up.

2. Scroll to Password Get, and then press Enter on the remote control.

The password appears on the screen.

3. Write down the password.

4. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.

Resetting the projector

At some point during troubleshooting, you might need to reset all projector settings.

I M P O R T A N T

This action is irreversible.

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g To reset all projector settings

1. Using the remote control, press the following buttons quickly to access the service menu:

Down, Up, Up, Left, Up.

2. Scroll to Factory Reset, and then press Enter on the remote control.

3. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.

Resolving projector errors

System administrators can resolve the following projector errors on their own prior to contacting

SMARTSupport. Performing initial troubleshooting on your projector will reduce the time of a support

call.

Your projector stops responding

If your projector stops responding, perform the following procedure.

g To restart an unresponsive projector

1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.

2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.

3. Connect the power cable, and then turn on the projector.

The “Projector Overheated,” “Fan Failure” or “Color Wheel Failure” message appears

If the “Projector Overheated,” “Fan Failure” or “Color Wheel Failure” message appears and the

projector stops projecting an image, one of the following issues is occurring:

l The temperature outside the projector is too high.

l One of the fans has failed.

l The projector has a color wheel issue.

g To resolve the “Projector Overheated,” “Fan Failure” or “Color Wheel Failure” error

1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.

2. If your room is hot, lower the temperature if possible.

3. Ensure that nothing is blocking the projector’s air intake and exhaust.

4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.

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5. Connect the power cable, and then turn on the projector.

6. Adjust the fan speed using the service menu.

7. If the previous steps don’t resolve the issue, put the projector into Standby mode, disconnect

the power cable, and then contact your authorized SMART reseller.

The “Lamp Failure” message appears

If the “Lamp Failure” message appears, one of the following issues is occurring:

l The lamp is overheating, likely due to blocked air vents.

l The lamp has reached the end of its life.

l The projector has an internal problem.

g To resolve the “Lamp Failure” error

1. Restart the projector (see Your projector stops responding on previous page).

2. If the lamp has more than 2000 hours of use, it might be near the end of its life.

3. Replace your lamp module as described in Replacing the projector lamp module on page 33.

4. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode,

disconnect the power cable, and then contact your authorized SMART reseller.

The projector Power and Service lights are off

If the projector Power and Service lights are both off, one of the following issues is occurring:

l There was a power outage or a power surge.

l A circuit breaker or a safety switch was tripped.

l The projector isn’t connected to the power source.

l The projector has an internal problem.

g To resolve the unlit projector Power and Service lights issue

1. Check the power source, and then make sure that all cables are connected.

2. Confirm that the projector is connected to an active power outlet.

3. Make sure the pins on the connectors aren’t broken or bent.

4. Connect the power cable, and then turn on the projector.

5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your

authorized SMART reseller.

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Troubleshooting audio issues

If the audio isn’t working, you can troubleshoot the following common issues.

Microphone function

You might experience issues using balanced microphones with your interactive projector. Ensure you

use an unbalanced microphone. For more information, see the LightRaise 40wi microphone

connection addendum (smarttech.com/kb/170208).

Speaker static

You might experience static noise from your speakers if the microphone cable is routed too close to

the other cables. For more information, see the LightRaise 40wi microphone connection addendum

(smarttech.com/kb/170208).

Static noise can be caused by other video and audio source devices and their connection cables.

Isolate these devices and test to see if they are the cause of static noise

Locating the serial number

The serial number identifies your projector and helps SMARTsupport troubleshoot issues. The serial

number is on top of the projector in the location shown below:

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Page 59

Chapter 7

interactive projector

Accessing web page management 53 Home 54 Control panel 54 Control panel II 57 Network settings 57 E-mail alerts 59 Password settings 59 Simple Network Management Protocol (SNMP) 60

This chapter describes how to manage your interactive projector from a remote location.

Accessing web page management

Before you can access the remote management web page, you must connect a network cable to your

projector and enable the network functions in the on-screen display (OSD) menu (see Adjusting

projector settings on page 13).

N O T E

You can view the projector’s IP address by accessing the projector’s Network Settings menu (see

Network settings on page 57).

g To use the management web page

1. Start your Internet browser.

2. Type the projector’s network IP address in the address bar, and then press ENTER.

3. Select the menu options in the left pane to access the settings on each page.

4. Modify settings using your computer’s mouse and keyboard, and then click Submit or another

action button next to each setting you change.

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Home

The Home menu displays basic projector information and enables you to select the OSD language.

N O T E

You can view basic projector information but you’re unable to change it (with the exception of the

OSD language) from the Home menu.

Submenu setting Description

Language Displays language options

Projector Information Displays current projector information

Control panel

This menu enables you to manage the projector audio and video status, alerts and appearances using

an Internet browser.

Submenu setting Description

Power Turns the projector on or puts it into Standby mode.

Select the Power ON or Power OFF button.

Restore All Projector Defaults

Returns projector settings to default values or refreshes the current settings. Select Submit or Refresh.

I M P O R T A N T

The Submit option is irreversible, resets all values and turns off network communication features.

Volume Control Enables volume control. Select On to enable volume adjustment and

select Off to disable volume adjustment if you prefer to use your audio system or speaker (not included) controls.

Closed Captioning Turns on or turns off the closed captioning feature.

Sets the closed captioning language to CC1 or CC2.

Typically, CC1 displays U.S. English subtitles, while CC2 displays other regional languages, such as French or Spanish, depending on television channel or media setup.

Display Mode Adjusts the display output to SMART Presentation, Bright Room,

Dark Room, sRGB and User modes so you can project images from various sources with consistent color performance:

SMART Presentation is recommended for color fidelity.

BrightRoom and DarkRoom are recommended for locations

with those conditions.

sRGB provides standardized accurate color.

User enables you to apply your own settings.

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Submenu setting Description

Brightness Adjusts projector brightness from 0 to 100.

Contrast Adjusts the difference between the lightest and darkest parts

of the image from 0 to 100.

Frequency Adjusts the display data frequency of the projected image from

-5 to 5 to match the frequency of your computer’s graphics card.

Tracking Synchronizes your projector’s display timing with your computer’s

graphics card from 0 to 31.

Sharpness Adjusts the projected image’s sharpness from 0 to 31.

White Peaking Adjusts the image color brightness from 0 to 10 while providing more

vibrant white shades. A value closer to 0 creates a natural image and a value closer to 10 enhances brightness.

Degamma Adjusts the color performance of the display from 0 to 3.

Color Adjusts the Red, Green, Blue, Cyan, Magenta and Yellow colors on

the projector from 0 to 100 to provide custom color and luminance output. Each color has a default value of 100. Adjustments to the color settings register to the User mode.

Auto Signal Detect Enables or disables signal searching of input connectors.

Select On to have the projector continuously switch inputs until

it finds an active video source.

Select Off to maintain signal detection in one input.

Lamp Reminder Select On to show or Off to hide the lamp replacement reminder when

it appears. This reminder appears 100 hours before the recommended lamp replacement.

Lamp Mode Adjusts lamp brightness to Standard or Economy. Standard

displays a high-quality, bright image. Economy increases the lamp life by decreasing the brightness of the image.

Auto Power Off Sets the length of the auto power off countdown timer between 1 and

240 minutes. The timer begins to count down when the projector no longer receives a video signal. The timer finishes when the projector enters Standby mode. Select 0 to turn off the timer.

Zoom Adjusts the zoom to the center of the image in or out from

0 to 30.

H-position (RGB input) Moves the horizontal position of the source video left or right from 0 to

100 (relative to the projected image).

N O T E

This is useful in situations where the source video is cut off.

V-position (RGB input) Moves the vertical position of the source video up or down from -5 to 5

(relative to the projected image).

N O T E

This is useful in situations where the source video is cut off.

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Submenu setting Description

Aspect Ratio Adjusts the image output to Fill Screen, Match Input or 16:9.

Fill Screen produces an image that fills the entire screen by

stretching and scaling.

Match Input matches the projector’s aspect ratio to the input’s

aspect ratio. As a result, black bands might appear along the top and bottom edges of the screen horizontally (letterbox format) or along the left and right edges of the screen vertically (pillarbox format).

16:9 changes the output to 16:9 by letterboxing the image,

which is recommended for use with HDTV and DVDs enhanced for wide-screen television.

Startup Screen Sets the type of startup screen to SMART or User. The SMART

screen is the default SMART logo on a blue background. The User screen uses the saved picture from the Capture User Startup Screen function.

Video Mute Turns the video mute setting on or off. Select On to hide the display

and Off to show it again.

High Speed Fan Adjusts the speed of the projector’s fan. Select High or Normal.

Projector Mode Adjusts the projection mode to Front, Ceiling, Rear or Rear Ceiling.

I M P O R T A N T

SMART recommends that you never change this setting from the Ceiling projection mode.

Source Adjusts the input source to VGA-1, VGA-2, Composite, S-Video or

HDMI.

VGA1 Assigns an alternative name to your VGA 1 input, which appears

when you select the VGA 1 input.

VGA2 Assigns an alternative name to your VGA 2 input, which appears

when you select the VGA 2 input.

S-Video Assigns an alternative name to your S-video input, which appears

when you select the S-video input.

Composite Assigns an alternative name to your Composite video input, which

appears when you select the Composite video input.

HDMI Assigns an alternative name to your HDMI input, which appears when

you select the HDMI input.

Emergency Alert Turns the on-screen alert broadcast message on or off. When

enabled, this message displays over the current projected image.

Alarm Message Displays an on-screen emergency notification message (maximum

60 characters).

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Control panel II

This menu enables you to manage the 3D features, USB source control, audio features and

interactive features.

Submenu setting Description

3D on/off Turns the DLP Link technology 3D feature on or off.

3D invert Selects the 3D Invert setting (L R or R L).

3D format Displays the current 3D format (Interleaved or Under-over).

USB1 source N/A

USB 2 source N/A

Line volume Adjusts the projector’s line-input volume amplification from

-20 to 20.

Microphone volume Adjusts the projector’s microphone volume amplification

from 0 to 40.

Mic attenuation Enables or disables attenuation of the microphone input.

System mute Mutes the projector’s audio output.

Microphone mute Mutes the microphone output.

Microphone output switch Set output to Line out + speaker, Line out or Speaker.

System output switch Set output to Line out + speaker, Line out or Speaker.

Volume control Adjusts the volume control.

Interactive Turns interactive features on or off.

Channel Auto allows the projector to automatically select the best

radio frequency (RF) channel. Manual lets you select a channel within the 2.4 GHz band.

Channel information Displays the RF channel that the projector is using and

allows you to set it.

System functionality Allows you to set the interaction mode to Presenter or

Whiteboard.

Network settings

This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the

network-related addresses and names when DHCP is not used.

Submenu setting Description

DHCP Determines if the projector’s IPaddress and other network settings

are dynamically assigned by a DHCPserver or manually set.

On allows the network’s DHCP server to assign a dynamic IP

address to the projector.

Off allows you to manually set the projector’s IP address and

other network settings.

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Submenu setting Description

IP Address Displays or allows you to set the projector’s IP address in values

between 0.0.0.0 and 255.255.255.255.

Subnet Mask Displays or allows you to set the projector’s subnet mask number in

values between 0.0.0.0 and 255.255.255.255.

Gateway Displays or allows you to set the projector’s default network gateway

in values between 0.0.0.0 and 255.255.255.255.

DNS Displays or allows you to set the projector’s IP address for your

network’s primary domain name server in values between 0.0.0.0 and

255.255.255.255.

Group Name Displays or allows you to set the projector’s workgroup name

(maximum 12 characters).

Projector Name Displays or allows you to set the projector’s name (maximum 12

characters).

Location Displays or allows you to set the projector’s location (maximum 16

characters).

Contact Displays or allows you to set the contact name or number for projector

support (maximum 16 characters).

SNMP Turns the Simple Network Management Protocol (SNMP) agent on or

off.

Read-Only Community Sets a password that is required for each SNMP get request to

thedevice.

N O T E

The default password for Read-Only Community is public.

Read/Write Community Sets a password that is required for each SNMP set request to the

device.

N O T E

The default password for Read/Write Community is private.

Trap Destination Address Displays or allows you to set the IP address of your network’s SNMP

TRAP manager in values between 0.0.0.0 and 255.255.255.255. The trap destination address is the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector, such as power state changes, projector failure modes, a lamp needing to be replaced or other issues.

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E-mail alerts

This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related

settings.

Submenu setting Description

E-mail Alert Selects Enable to turn on or Disable to turn off the E-mail Alert

function.

To Displays or allows you to set the e-mail address of the e-mail alert

recipient.

CC Displays or allows you to set the e-mail address of the e-mail alert

“copyto” recipient.

From Displays or allows you to set the e-mail address of the user who

sends the e-mail alert.

Outgoing SMTP server Displays or allows you to set the Simple Mail Transfer Protocol

(SMTP) server that you use on your network.

Username Displays or allows you to set the SMTP server user name.

Password Displays or allows you to set the SMTP server password.

Alert Condition Sends e-mail alerts whenever Lamp Warning, Lamp Life Alert,

Projector Overheated and Fan Failed conditions occur. Select the settings you want, and then click Submit.

N O T E

The projector sends an alert e-mail (SMART Alert) to your e-mail address. Click E-mail Alert Test to confirm that your e-mail address and SMTP server settings are correct by sending a test e-mail (SMART Alert-Test Mail).

If the settings are not correct, the e-mail alert messages aren’t sent or received successfully and no warning or notification message are available to advise of this state.

Password settings

This menu provides a security function that allows an administrator to manage projector use and

enable the Administrator Password function.

Submenu setting Description

Password When the password function is enabled, the administrator password

is required to access Web Management. Select Disable to allow remote web management of the projector without requiring a password.

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N O T E S

l The first time you enable the password settings, the default password value is four numbers,

for example, 1234.

l If you forget the projector password, refer to Accessing the service menu on page 48 to set

the projector setting to factory defaults.

Simple Network Management Protocol (SNMP)

Your interactive projector supports a list of SNMP commands as described in the management

information base (MIB) file. You can download this file by browsing to smarttech.com/software and

clicking the MIB files link in the Hardware section for the LightRaise interactive projector. The SNMP

agent supports SNMP version 1. Upload the MIB file to your SNMP management system application,

and then use it as described in your application’s user guide.

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Chapter 8

system to your interactive projector

Command inventory 61 Value-based command methods 62

Absolute values and adjustment values 62

Video source specification values 63 Power state controls 63 Source selection controls 64 General source controls 64 Additional VGA source controls 66 Additional Composite video source controls 66 Audio controls 67 Network controls 70 System controls 70

By connecting a computer or room control system to the RS-232 serial interface of your interactive

projector, you can select video inputs, start or shut down your interactive projector and request

information such as projector lamp use, current settings and network addresses.

This chapter documents the projector programming commands.

Command inventory

Your projector responds to the commands in the tables on the following pages. To see a list of valid

commands in the projector’s current power state, type ? and press ENTER.

I M P O R T A N T

l When entering commands, ensure there is a 10 millisecond delay between characters for

reliable operation.

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l Type commands exactly as they appear in the left column of the tables, with the proper value

or setting in the center column.

N O T E S

l Send a command only after the projector sends a command prompt.

l Commands aren’t case sensitive.

l Check your entries carefully before entering your commands.

l Press ENTER after typing each command.

l After the projector executes a command, it generates a response.

l To prevent buffer overrun, don’t send another command until you receive the next command

prompt.

l Turn on the projector so that the details in the command lists are complete.

Value-based command methods

Absolute values and adjustment values

You can use the command’s target range to set an absolute value for a command or cause an

adjustment to be made to the current value. To create an adjustment command, add a plus (+) or

minus (-) symbol instead of the equal symbol (=) before the value change you want to enter.

All absolute values you enter must be within the command target range, and all adjustment values

must equal a number within the command target range.

See the following examples for adjusting projector brightness.

>get brightness

brightness=55

>set brightness=65

brightness=65

>set brightness+5

brightness=70

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>set brightness-15

brightness=55

Video source specification values

You can use the source input field described in Source selection controls on next page in a command

to set an absolute value or adjustment value to a source other than the active source. You can do this

while the selected source is inactive, but the source device must be connected or you will receive an

invalid command response.

>set brightness vga1=65

brightness vga1=65

>set brightness vga1-7

brightness vga1=58

Power state controls

These commands put the projector in and out of Standby mode and request the projector’s current

power state. The projector’s power state determines whether certain commands are available at that

time. These settings are available even when the projector is in Standby mode.

Command Response

on powerstate=[field]

off powerstate=[field]

off now powerstate=[field]

get powerstate powerstate=[field]

This table describes the power state commands.

Command Description

on Turns on the projector.

off Starts the shutdown process. A dialog box appears on the projected

image with the message, “Press Power Button to Turn off Projector.” You must send a second Off command within 10 seconds to put the projector into Standby mode.

off now Shuts down the projector immediately. You can’t delay or cancel this

command.

get powerstate Indicates the projector’s current power state.

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This table describes the power state fields.

Field Description

Powering The projector is turning on.

On The projector is on.

Cooling The projector is cooling.

Confirm off Confirm off is a non-selectable power state that is returned during

stage one of the two-button Off sequence.

Idle The projector is off but still receiving power (Standby mode).

Source selection controls

These commands switch input sources. The source type determines which commands can be

accepted.

Command Response Available in Standby

mode

get input input=[field] Yes

set input=[field] input=[field] No

The following table describes the source selection commands:

Command Description

get input Returns the projector’s current input.

set input=[field] Sets the input to one of the selectable fields.

This table describes the source selection response fields.

Field Description

VGA1 Switches source to the VGA 1 input connector.

VGA2 Switches source to the VGA 2 input connector.

Composite Switches source to the Composite video connector.

S-Video Switches source to the S-Video input connector.

HDMI Switches source to the HDMI input port.

None A non-selectable value that appears when you enter a “get input”

command while the projector is in Standby mode.

General source controls

These commands inform you of the current source settings.

Command Response

get displaymode displaymode=[current display mode setting]

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Command Response

get brightness brightness=[current brightness setting]

get contrast contrast=[current contrast setting]

get whitepeaking whitepeaking=[current whitepeaking setting]

get degamma degamma=[current degamma setting]

get red red=[current red color setting]

get green green=[current green color setting]

get blue blue=[current blue color setting]

get cyan cyan=[current cyan color setting]

get magenta magenta=[current magenta color setting]

get yellow yellow=[current yellow color setting]

get videofreeze videofreeze=[current video freeze setting]

get cc cc=[current closed captioning language setting]

get displayhide displayhide=[current]

These commands control the appearance of your source. These settings are unavailable when the

projector is in Standby mode or when the source is disconnected. See Value-based command

methods on page 62 for setting absolute and adjustment commands.

Command Command target range Response

set displaymode [target] =SMARTpresentation

displaymode=[target]

=brightroom

=darkroom

=sRGB

=User

set brightness [value] =0 to =100 brightness=[value]

set contrast [value] =0 to =100 contrast=[value]

set whitepeaking [value] =0 to =10 whitepeaking=[value]

set degamma [value] =0 to =3 degamma=[value]

set red [value] =0 to =100 red=[value]

set green [value] =0 to =100 green=[value]

set blue [value] =0 to =100 blue=[value]

set cyan [value] =0 to =100 cyan=[value]

set magenta [value] =0 to =100 magenta=[value]

set yellow [value] =0 to =100 yellow=[value]

set videofreeze [target] =on

videofreeze=[target]

=off

set cc [target] =cc1

cc=[target]

=cc2

=off

set displayhide Normal, frozen, muted displayhide=[current]

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N O T E

Typically, cc1 displays U.S. English subtitles, while cc2 displays other regional languages, such

as French or Spanish, depending on television channel or media setup.

Additional VGA source controls

Your VGA source supports all the general source controls described in General source controls on

page 64, as well as the commands listed in this section. These settings are unavailable when the

projector is in Standby mode or when the VGA sources are disconnected.

N O T E

Some of these commands are invalid with HDMI input and Composite video sources, and will

return the response “invalidcmd=[command]”.

These commands inform you of the current VGA source settings.

Command Response

get frequency frequency=[current frequency offset setting]

get tracking tracking=[current tracking offset setting]

get saturation saturation=[current saturation setting]

get tint tint=[current tint setting]

get sharpness sharpness=[current sharpness setting]

These commands control the appearance of your VGA source. These settings are unavailable when

the projector is in Standby mode or when the VGA source is disconnected. See Value-based

command methods on page 62 for setting absolute and adjustment commands.

Command Command target range Response

set frequency [value] =-5 to =5 frequency=[value]

set tracking [value] =0 to =31 tracking=[value]

set saturation [value] =0 to =100 saturation=[value]

set tint [value] =0 to =100 tint=[value]

set sharpness [value] =0 to =31 sharpness=[value]

Additional Composite video source controls

Your Composite video source supports all the general source controls described on the previous page

as well as the commands listed in this section. These settings are unavailable when the projector is in

Standby mode or when the Composite video source is disconnected.

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N O T E

Some of these commands are invalid with HDMI input and VGA video sources, and will return the

response “invalidcmd=[command]”.

These commands inform you of the current Composite video source settings.

Command Response

get saturation saturation=[current saturation setting]

get tint tint=[current tint setting]

get sharpness sharpness=[current sharpness setting]

These commands control the appearance of your Composite video source. See Value-based

command methods on page 62 for setting absolute and adjustment commands.

Command Command target range Response

set saturation [value] =0 to =100 saturation=[value]

set tint [value] =0 to =100 tint=[value]

set sharpness [value] =0 to =31 sharpness=[value]

Audio controls

These commands control your projector’s internal audio amplifier, which affects sound passed

through the projector to your external audio system (not included). Audio output controls aren’t defined

by the video source. These settings are unavailable when the projector is in Standby mode.

These commands inform you of the current audio output settings.

Command Response

get volume volume=[current volume setting]

get mute mute=[current mute setting]

get volumecontrol volumecontrol=[current volume control setting]

These commands control your projector’s audio amplifier settings. See Value-based command

methods on page 62 for setting absolute and adjustment commands.

Command Command target range Response

set volume [value] =-20 to =20 volume=[value]

set mute [target] =on

=off

set volumecontrol [target] =on

=off

set micvolume [target] micvolume=[current] No No

mute=[target]

volumecontrol=[target]

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Command Command target range Response

get micvolume [target] micvolume=[current] No

set micvolumecontrol[target] micvolumecontrol=[current] No

get micvolumecontrol micvolumecontrol=[current] No

set sysoutputsw[target] sysoutputsw =[current] No

get sysoutputsw sysoutputsw =[current] No

set micenable[target] micenable=[current] No

get micenable micenable=[current] No

set speakerenable[target] spkrenable=[current] No

get speakerenable spkrenable=[current] No

set micboostenable[target] micboostenable=[current] No

get micboostenable micboostenable=[current] No

Field Possible Values Description

target volume l +val

l -val l =-20 to 20

The + or – symbol

increases or

decreases the

volume. If you type a

number between -20

and 20, the volume is

set to that level.

current volume -20 to 20 Sets the volume level

target mute l on

l off

current mute l on

l off

current volumecontrol l on

l off

target volumecontrol l =on

l =off

Turns the mute on or

off

Displays mute state

Displays volume

control

Displays if volume

control is on or off

current micvolume l 0 to 40 Displays current

microphone volume

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Field Possible Values Description

target micvolume l +val

l -val l =0 to 40

The + or – symbol

increases or

decreases the

volume. If you type a

number between -20

and 20, the volume is

set to that level.

target cc l =cc1

l =cc2

Displays closed

caption states

current cc l cc1

l cc2 l off

target sysoutputsw l =line+spkr

l =line l =spkr

current sysoutputsw l =line+spkr

l =line l =spkr

target micenable l =on

l =off

current micenable l =on

l =off

target micoutputsw l =line=spkr

l line l spkr

current micoutputsw l =line=spkr

l =line l =spkr

Displays closed

caption states

Sets the system

output switch to line

out only, speaker only,

or both.

Displays state of

output switch

Sets microphone on or

off

Displays state of

microphone

Sets the microphone

output switch to line

out, speaker or both.

Displays state of the

microphone output

switch

target micattenable l =on

l =off

Displays state of mic

attenuation

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Network controls

These commands inform you of the current network settings.

Command Response

get netstatus netstatus=connected

netstatus=disconnected

netstatus=disabled

get dhcp dhcp=[current DHCP status]

get ipaddr ipaddr=[current IP address]

get subnetmask subnetmask=[current subnet mask number]

get gateway gateway=[current network gateway]

get primarydns primarydns=[current primary domain server]

get macaddr macaddr=[current MAC address]

These commands control your network settings.

Command Command target range Response

set dhcp [target] =on

=off

set ipaddr [target] =0.0.0.0 to =255.255.255.255 ipaddr=[current]

set subnetmask [target] =0.0.0.0 to =255.255.255.255 subnetmask=[current]

set gateway [target] =0.0.0.0 to =255.255.255.255 gateway=[current]

set primarydns [target] =0.0.0.0 to =255.255.255.255 primarydns=[current]

dhcp=[current]

System controls

These commands enable you to switch system settings and access system information.

These commands inform you of the current system settings. These commands are unavailable when

the projector is in Standby mode.

Command Response

get autosignal autosignal=[current auto signal detection setting]

get lampreminder lampreminder=[current lamp reminder setting]

get highbrightness highbrightness=[current lamp brightness setting]

get autopoweroff autopoweroff=[current auto power off setting]

get zoom zoom=[current zoom setting]

get projectorid projectorid=[current projector ID number]

get hposition hposition=[current horizontal position offset setting]

get vposition vposition=[current vertical position offset setting]

get aspectratio aspectratio=[current projector aspect ratio]

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Command Response

get projectionmode projectionmode=[current projection mode]

get startupscreen startupscreen=[current startup screen setting]

get resolution resolution=[current input resolution]

get language language=[current language setting]

get groupname groupname=[current projector group name]

get projectorname projectorname=[current projector name]

get locationinfo locationinfo=[current projector location]

get contactinfo contactinfo=[current support contact information]

get modelnum modelnum=[current model number]

get videomute videomute=[current video mute setting]

get serialnum serialnum=[serial number]

These commands inform you of the current system settings. These commands are available even

when the projector is in Standby mode.

Command Response

get lamphrs lamphrs=[current lamp hours of operation]

get syshrs syshrs=[current projector hours of operation]

get fwverddp fwverddp=[current projector firmware version]

get fwvernet fwvernet=[current network firmware version]

get fwvermpu fwvermpu=[current processor firmware version]

get signaldetected signaldetected=[true or false]

get prjserialnum prjserialnum=[current]

These commands control the current system settings. These commands are unavailable when the

projector is in Standby mode. See Value-based command methods on page 62 for setting absolute

and adjustment commands.

Command Command target range Response

set autosignal [target] =on

autosignal=[target]

=off

set lampreminder [target] =on

lampreminder=[target]

=off

set highbrightness [target] =on

highbrightness=[target]

=off

set autopoweroff [value] =0 to =240 autopoweroff=[value]

set zoom [value] =0 to =30 zoom=[value]

set projectorid [value] =0 to =99 projectorid=[value]

set hposition [value] =0 to =100 hposition=[value]

set vposition [value] =-5 to =5 vposition=[value]

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Command Command target range Response

set aspectratio [target] =fill

aspectratio=[target]

=match

=16:9

set projectionmode [target] =front

projectionmode=[target]

=ceiling

=rear

=rear ceiling

set startupscreen [target] =smart

startupscreen=[target]

=usercapture

=preview

set language [target] =Chinese (Simplified)

language=[target]

=Chinese (Traditional)

=Czech

=Danish

=Dutch

=English

=Finnish

=French

=German

=Greek

=Italian

=Japanese

=Korean

=Norwegian

=Polish

=Portuguese (Brazil)

=Portuguese (Portugal)

=Russian

=Spanish

=Swedish

set groupname [description] Enter a descriptor no more

groupname=[description]

than 12 characters long.

set projectorname [description] Enter a descriptor no more

projectorname=[description]

than 12 characters long.

set locationinfo [description] Enter a descriptor no more

locationinfo=[description]

than 16 characters long.

set contactinfo [description] Enter a descriptor no more

contactinfo=[description]

than 16 characters long.

set videomute [target] =on

videomute=[target]

=off

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These commands control the current system settings. These commands are available when the

projector is in Standby mode and when it is on.

Command Command target range Response

set restoredefaults [none] restoredefaults=done

set lamphrs [target] =0 lamphrs=0

N O T E

The Network and VGAOut setting’s features are off by default. Select On to activate these

features.

Page 80

Page 81

Appendix A

compliance

SMARTTechnologies supports global efforts to ensure that electronic equipment is manufactured,

sold and disposed of in a safe and environmentally friendly manner.

Waste Electrical and Electronic Equipment regulations (WEEE directive)

Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment

sold within the European Union.

When you dispose of any electrical or electronic equipment, including SMARTTechnologies

products, we strongly encourage you to properly recycle the electronic product when it has reached

the end of its life. If you require further information, please contact your reseller or

SMARTTechnologies for information on which recycling agency to contact.

Restriction of Certain Hazardous Substances (RoHS directive)

This product meets the requirements of the European Union’s Restriction of Certain Hazardous

Substances (RoHS) directive 2002/95/EC.

Consequently, this product also complies with other regulations that have arisen in various

geographical areas, and that reference the European Union’s RoHS directive.

Batteries

Batteries are regulated in many countries. Check with your reseller to find out how to recycle used

batteries.

Page 82

A P P E N D I X A

Hardware environmental compliance

There are special regulations that must be met when shipping a product that has a lithium ion battery

packaged with the product or shipping a lithium ion battery. When returning a SMARTTechnologies

product which contains a lithium ion battery or returning a lithium ion battery, call

SMARTTechnologies RMA for information on the special shipping regulations.

l 1.866.518.6791, Option 4 (U.S./Canada)

l 1.403.228.5940 (all other countries)

Packaging

Many countries have regulations restricting the use of certain heavy metals in product packaging. The

packaging used by SMARTTechnologies to ship products complies with applicable packaging laws.

Covered electronic devices

Many U.S. states classify monitors as covered electronic devices and regulate their disposal.

Applicable SMARTTechnologies products meet the requirements of the covered electronic devices

regulations.

China’s Electronic Information Products regulations

China regulates products that are classified as EIP (Electronic Information Products).

SMARTTechnologies products fall under this classification and meet the requirements for China’s

EIP regulations.

Restriction of Certain Chemicals (REACH directive)

The European Union has enacted the REACH directive which restricts the use of certain chemicals

in products. SMARTTechnologies is committed to complying with this initiative.

Page 83

Index

3.5 mm audio connectors 23

alarms 56 aspect ratios 27-29, 56 audio

connections for 23 controlling volume of 54, 67 muting 12, 67

batteries 75 Blu-ray 30

cameras 30 Chinese regulations 76 closed captioning 54, 65 composite video connections 29, 56, 64, 66 connection diagrams

projector 22 contact person 58 covered electronic devices 76

DVDs 30

e-mail alerts 59 EIP regulations 76 emergency alerts 56 European Union regulations 75-76

fans 49, 56 flickering 47

HD signal compatibility 29 HDMI connections 23, 56, 64

image

adjusting 22

resolving issues with 45 input selection 56, 64 installation

choosing a location 5 IP address 58, 70

DHCP 57, 70 display modes 54 DNS 58, 70 document cameras 30

lamp module

cleaning 32

resolving issues with 50 letterboxing 27, 29 light sources 5

Page 84

I N D E X

lithium ion batteries 76 location 5, 58

MAC address 70 MAC support 27 mute control 12, 67

native video formats 28 network communication 23, 57, 70

packaging 76 passwords 48, 59 peripheral sources 30 pillarboxing 27, 29 power 23, 54, 63 projector

adjusting the image of 22 cleaning 32 connection diagram for 22 displaying the name of 58 troubleshooting 49

quad VGA support 27

RCA jacks 23 REACH directives 76 refresh rates 27-28 remote control

using the buttons 12 RJ45 connector 23 RoHS directive 75 RS-232 serial interface 23

S-video connections 23, 29, 56, 64 SD signal compatibility 29 signal loss 45 SMTP 59 startup screen 56 subnet mask 58, 70 SVGA support 27 SXGA support 27

trap destination address 58

U.S. regulations 76 USB receptacles 23 UXGA support 27

VGA connections 23, 56, 64, 66 VGA support 27 video

connections for 23

volume control 67

WEEE directive 75

XGA support 27

zoom 55

Page 85

Page 86

SMARTTechnologies

smarttech.com/support

smarttech.com/contactsupport