form or by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without
the prior written permission of SMA America, LLC.
Neither SMA America,LLC nor SMA Solar Technology Canada Inc. makes representations,
express or implied, with respect to this documentation or any of the equipment and/or software it
may describe, including (with no limitation) any implied warranties of utility, merchantability, or
fitness for any particular purpose. All such warranties are expressly disclaimed. Neither SMA
America,LLC nor its distributors or dealers nor SMA Solar Technology Canada Inc. nor its
distributors or dealers shall be liable for any indirect, incidental, or consequential damages under
any circumstances.
(The exclusion of implied warranties may not apply in all cases under some statutes, and thus the
above exclusion may not apply.)
Specifications are subject to change without notice. Every attempt has been made to make this
document complete, accurate and up-to-date. Readers are cautioned, however, that product
improvements and field usage experience may cause SMA Solar Technology America LLC and/or
SMA Canada Inc. to make changes to these specifications without advance notice, or per contract
provisions in those cases where a supply agreement requires advance notice. SMA shall not be
responsible for any damages, including indirect, incidental or consequential damages, caused by
reliance on the material presented, including, but not limited to, omissions, typographical errors,
arithmetical errors or listing errors in the content material.
All trademarks are recognized, even if not explicitly identified as such. Missing designations do not
mean that a product or brand is not a registered trademark.
The BLUETOOTH® word mark and logos are registered trademarks of Bluetooth SIG, Inc. and any
use of such marks by SMA America,LLC and SMA Solar Technology Canada Inc. is under license.
Modbus® is registered trademark of Schneider Electric and is licensed by Modbus Organization,
Inc.
QR Code is a registered trademark of DENSO WAVE INCORPORATED.
Phillips® and Pozidriv® are registered trademarks of Phillips Screw Company.
Torx® is a registered trademark of Acument Global Technologies, Inc.
SMA America, LLC
3801 N. Havana Street
Denver, CO 80239 U.S.A.
SMA Solar Technology Canada Inc.
2425 Matheson Blvd. E
7th Floor
Mississauga, ON L4W 5K4
Canada
Installation ManualSTP12-24TL-US-IA-en-162
SMA Solar Technology AG
Important Safety Instructions
Important Safety Instructions
SAVE THESE INSTRUCTIONS
This manual contains important instructions for the following products:
• STP 12000TL-US-10 (Sunny Tripower 12000TL-US)
• STP 15000TL-US-10 (Sunny Tripower 15000TL-US)
• STP 20000TL-US-10 (Sunny Tripower 20000TL-US)
• STP 24000TL-US-10 (Sunny Tripower 24000TL-US)
This manual must be followed during installation and maintenance.
The product is designed and tested in accordance with international safety requirements, but as
with all electrical and electronic equipment, certain precautions must be observed when installing
and/or operating the product. To reduce the risk of personal injury and to ensure the safe
installation and operation of the product, you must carefully read and follow all instructions,
cautions and warnings in this manual.
Warnings in this Document
A warning describes a hazard to equipment or personnel. It calls attention to a procedure or
practice, which, if not correctly performed or adhered to, could result in damage to or destruction
of part or all of the SMA equipment and/or other equipment connected to the SMA equipment or
personal injury.
SymbolDescription
DANGER indicates a hazardous situation which, if not avoided, will
result in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
NOTICE is used to address practices not related to personal injury.
Warnings on this Product
The following symbols are used as product markings with the following meanings.
Warning regarding dangerous voltage
The product works with high voltages. All work on the product must only be performed as described in the documentation of the product.
Beware of hot surface
The product can become hot during operation. Do not touch the product during
operation.
Installation Manual3STP12-24TL-US-IA-en-16
Important Safety Instructions
Observe the operating instructions
Read the documentation of the product before working on it. Follow all safety
precautions and instructions as described in the documentation.
SMA Solar Technology AG
Installation ManualSTP12-24TL-US-IA-en-164
SMA Solar Technology AG
General Warnings
General Warnings
All electrical installations must be made in accordance with the local and NationalElectrical
Code® ANSI/NFPA 70 or the Canadian Electrical Code® CSAC22.1. This document does not
and is not intended to replace any local, state, provincial, federal or national laws, regulations or
codes applicable to the installation and use of the product, including without limitation applicable
electrical safety codes. All installations must conform with the laws, regulations, codes and
standards applicable in the jurisdiction of installation. SMA assumes no responsibility for the
compliance or noncompliance with such laws or codes in connection with the installation of the
product.
The product contains no user-serviceable parts.
For all repair and maintenance, always return the unit to an authorized SMA Service Center.
Before installing or using the product, read all of the instructions, cautions, and warnings in this
manual.
Before connecting the product to the electrical utility grid, contact the local utility company. This
connection must be made only by qualified personnel.
Wiring of the product must be made by qualified personnel only.
Installation Manual5STP12-24TL-US-IA-en-16
Table of Contents
SMA Solar Technology AG
Table of Contents
1Information on this Document .................................................9
The SunnyTripower is a transformerless PV inverter with two MPP trackers which converts the direct
current of the PV array to grid-compliant three-phase current and feeds it into the utility grid.
No galvanic isolation
• The product is not equipped with a transformer and therefore has no galvanic isolation.
Do not use grounded PV modules with the product. Only ground the mounting frame of
the PV modules. If you connect grounded PV modules to the product, the error message
Insulation resistance > Check generator occurs.
• The AC output/neutral conductor is not bonded to ground inside of the product.
The product is suitable for indoor and outdoor use.
The SunnyTripower must only be operated with PV arrays (PV modules and cabling) that are
approved by the electrical standards applicable on-site and the NationalElectricalCode® ANSI/
NFPA70 or the CanadianElectricalCode® CSAC22.1. The PV modules used must be suitable for
use with the SunnyTripower.
SMA offers the SMAConnectionUnit which is equipped with fuse holders for string fuses for up to
eight strings and with a DC load-break switch. The SMA Connection Unit combines up to four
strings to each of two output circuits. These two DC electric circuits can be connected to the two
MPP tracker inputs of the SunnyTripower (for further information see the installation manual of the
SMAConnectionUnit-US at www.SMA-Solar.com).
PV modules with a high capacity to ground may only be used if their coupling capacity does not
exceed 3.5 μF.
All components must remain within their permitted operating ranges at all times.
To protect the PV system against excessive reverse currents under fault conditions, the National
Electrical Code®, Section 690.9, requires overcurrent protection for PV source circuits where
possible short-circuit currents exceed the ampacity of source circuit conductors or the maximum
series fuse rating of the PV modules. Typically, this requires string fusing where more than two
strings are combined in parallel. Where overcurrent protection is required, National Electrical
Code®, Section 690.35, requires that both positive and negative conductors have overcurrent
protection for ungrounded PV arrays.
The product must only be used in countries for which it is approved or released by SMA and the
grid operator.
The product is not equipped with a transformer and therefore has no galvanic isolation. Do not use
grounded PV modules with the product. Only ground the mounting frame of the PV modules. If you
connect grounded PV modules to the product, the error message Insulation resistance > Checkgenerator occurs.
Use this product only in accordance with the information provided in the enclosed documentation
and with the locally applicable standards and directives. Any other application may cause
personal injury or property damage.
Installation Manual11STP12-24TL-US-IA-en-16
2 Safety
Alterations to the product, e.g. changes or modifications, are only permitted with the express written
permission of SMA. Unauthorized alterations will void guarantee and warranty claims and usually
void the operating license. SMA shall not be held liable for any damage caused by such changes.
Any use of the product other than that described in the Intended Use section does not qualify as
appropriate.
The enclosed documentation is an integral part of this product. Keep the documentation in a
convenient place for future reference and observe all instructions contained therein.
The type label must remain permanently attached to the product.
SMA Solar Technology AG
2.2Safety Information
This section contains safety information that must be observed at all times when working on or with
the product.
To prevent personal injury and property damage and to ensure long-term operation of the product,
read this section carefully and observe all safety information at all times.
Danger to life due to high voltages of the PV array
When exposed to sunlight, the PV array generates dangerous DC voltage which is present in the
DC conductors and the live components of the inverter. Touching the DC conductors or the live
components can lead to lethal electric shocks. If you disconnect the DC connectors from the
inverter under load, an electric arc may occur leading to electric shock and burns.
• Do not touch non-insulated cable ends.
• Do not touch the DC conductors.
• Do not touch any live components of the inverter.
• Have the inverter mounted, installed and commissioned only by qualified persons with the
appropriate skills.
• If an error occurs, have it rectified by qualified persons only.
• Prior to performing any work on the inverter, disconnect it from all voltage sources as
described in this document (see Section9, page41).
Danger to life due to electric shock in case of a ground fault
If a ground fault occurs, parts of the system may still be live. Touching live components can lead
to lethal electric shocks.
• Ensure that no voltage is present and wait five minutes before touching any parts of the PV
system or the inverter.
Installation ManualSTP12-24TL-US-IA-en-1612
SMA Solar Technology AG
Risk of burns from hot surfaces
The surface of the inverter can get very hot. Touching the surface can result in burns.
• Mount the inverter in such a way that it cannot be touched inadvertently.
• Do not touch hot surfaces.
• Wait 30 minutes for the surface to cool sufficiently.
• Observe the safety messages on the inverter.
Damage to the inverter due to moisture and dust intrusion
Dust or moisture intrusion can damage the inverter and impair its functionality.
• Close all enclosure openings of the inverter tightly.
• Never open the inverter when it is raining or snowing, or the humidity is over 95%.
2 Safety
Installation Manual13STP12-24TL-US-IA-en-16
3 Scope of Delivery
SMA Solar Technology AG
3Scope of Delivery
Check the scope of delivery for completeness and any externally visible damage. Contact your
distributor if the scope of delivery is incomplete or damaged.
Figure 1: Components included in the scope of delivery
PositionQuantityDesignation
A1Inverter
B1Wall mounting bracket
C1Installation manual, production test report, supplementary
sheet with the default settings
Installation ManualSTP12-24TL-US-IA-en-1614
Model
SB X XXXXXTLUS-
SUNNY BOY
S/N
XXXXXXXXXX
Untilityinteractive 1-phase inverter
Made in Germany
SMA Solar Technology AG
www.sma-solar.com
Date of manufactureMM/YYYY
Max. continuous output Power*XXXX Wac
Reduced output power rating
Operating voltage range (Vac)*
MIN NOMINAL MAX
XXX
XXX
XXX
XXX
XXX
XXX
Operating frequency range (Hz)*
MIN NOMINAL MAX
XX.X XX.X XX.X
Max. vontinuous output current*
XX.X Aac @ XXX VXX.X Aac @ XXX V
Output power factor X
Max. open circuit input voltage*XXX Vdc
Range of input operating DC voltage (MPPT)*
The SunnyTripower is a transformerless PV inverter with two MPP trackers which converts the direct
current of the PV array to grid-compliant three-phase current and feeds it into the utility grid.
No galvanic isolation
• The product is not equipped with a transformer and therefore has no galvanic isolation.
Do not use grounded PV modules with the product. Only ground the mounting frame of
the PV modules. If you connect grounded PV modules to the product, the error message
Insulation resistance > Check generator occurs.
• The AC output/neutral conductor is not bonded to ground inside of the product.
Figure 2: Design of the SunnyTripower
PositionDesignation
AThread for screwing in the eye bolts for transport with a crane
BUpper enclosure lid
CType label
The type label uniquely identifies the inverter. You will require the information on
the type label to use the product safely and when seeking customer support from
the SMAServiceLine. You will find the following information on the type label:
• Device type (Model)
• Serial number (SerialNo.)
• Date of manufacture
• Device-specific characteristics
Installation Manual15STP12-24TL-US-IA-en-16
4 Product Description
PositionDesignation
DAdditional label with details for registration in SunnyPortal:
• Internet address of the PV System Setup Assistant
• Identification key (PIC)
• Registration ID (RID)
EVentilation grid
FRecessed grips
GLEDs
The LEDs indicate the operating state of the inverter:
• Green LED is glowing: operation
• Green LED is flashing: the requirements for the connection to the utility grid
have not been met or the inverter has reduced its output power due to
excessive temperature.
• Red LED is glowing: an error has occurred that must be rectified by a qualified
person (see Section10 "Troubleshooting", page43). You will find the
detailed error message in SunnyPortal or SunnyExplorer.
• Blue LED: no function
HLower enclosure lid
Symbols on the Inverter and on the Type Label
SMA Solar Technology AG
SymbolExplanation
Inverter
This symbol is located next to the green LED which indicates feed-in oper-
ation of the inverter.
Observe the documentation
This symbol is located next to the red LED which indicates a fault or distur-
bance (see Section10 "Troubleshooting", page43).
Communication
This symbol is located next to the blue LED.
The product does not have a transformer.
Equipment Grounding Terminal
Installation ManualSTP12-24TL-US-IA-en-1616
SMA Solar Technology AG
SymbolExplanation
Danger to life due to electric shock
The product operates at high voltages. All work on the product must be
carried out by qualified persons only.
Risk of burns due to hot surfaces
The product can get hot during operation. Avoid contact during opera-
tion. Allow the product to cool down sufficiently before carrying out any
work.
Observe the documentation
Observe all documentation supplied with the product.
FCC designation
The product complies with the requirements of the applicable FCC stan-
dards.
UL certification mark
UL1741 is the standard applied by Underwriters Laboratories to the
product to certify that it meets the requirements of the National Electrical
Code ®, the Canadian Electrical Code® CSA C22.1 and
IEEE‑929‑2000. IEEE 929-2000 provides recommendations regarding
the proper equipment and functionality necessary to ensure compatible
operation when power generation is connected to the utility grid.
4 Product Description
4.2Interfaces and Functions
The inverter can be equipped or retrofitted with the following interfaces and functions:
SMASpeedwire/Webconnect
The inverter is equipped with SMA Speedwire/Webconnect as standard. SMA Speedwire/
Webconnect is a type of communication based on the Ethernet standard. This enables inverteroptimized 10/100Mbit data transmission between Speedwire devices in PV systems and the
software Sunny Explorer. The Webconnect function enables direct data transmission between the
inverters of a small-scale system and the Internet portal SunnyPortal without any additional
communication device and for a maximum of 4 inverters per SunnyPortal system. In large-scale PV
power plants, data transmission to the Internet portal SunnyPortal is carried out via the
SMAClusterController. You can access your SunnyPortal system from any computer with an
Internet connection.
Class 1 wiring methods are to be used for field wiring connection to the terminals of the
communication interface.
Installation Manual17STP12-24TL-US-IA-en-16
4 Product Description
SMA Solar Technology AG
RS485 Interface
The inverter can communicate via cables with special SMA communication products via the RS485
interface (information on supported SMAproducts at www.SMA-Solar.com). The RS485 interface
can be retrofitted and can be used in place of the SMASpeedwire/Webconnect interface in the
inverter.
Class 1 wiring methods are to be used for field wiring connection to the terminals of the
communication interface.
Grid Management Services
The inverter is equipped with service functions for grid management.
Depending on the requirements of the grid operator, you can activate and configure the functions
(e.g. active power limitation) via operating parameters.
SMAOptiTracGlobalPeak
SMAOptiTracGlobalPeak is an advancement of SMAOptiTrac and allows the operating point of
the inverter to follow the optimal operating point of the PV array (MPP) precisely at all times. In
addition, with the aid of SMAOptiTracGlobalPeak, the inverter detects several maximum power
points in the available operating range, such as may occur particularly with partially shaded
strings. You can activate SMAOptiTracGlobalPeak via the operating parameters (see Section8.5
"Setting SMA OptiTrac Global Peak", page39).
Arc-Fault Circuit Interrupter (AFCI)
In accordance with the National Electrical Code®, Article 690.11, the inverter has a system for arc
fault detection and interruption.
An electric arc with a power of 300W or greater must be interrupted by the AFCI in the time
specified by UL 699B. A tripped AFCI can only be reset manually. The 2011 edition of the
National Electrical Code®, Section 690.11, stipulates that newly installed PV systems attached to a
building must be fitted with a means of detecting and disconnecting serial electric arcs on the DC
side. If you prefer not to have that function, you can deactivate the arc-fault circuit interrupter via a
communication product (see Section8.4, page39).
QonDemand 24/7
The inverter can supply reactive power by means of QonDemand24/7 covering the entire unit
circle around the clock (for details on the configuration refer to the Technical Information
"IntegratedPlantControl and QonDemand24/7" at www.SMA-Solar.com).
IntegratedPlantControl
The inverter can display the Q(V) characteristic curve specified by the grid operator by means of
IntegratedPlantControl without measuring on the grid-connection point. The inverter can
automatically compensate equipment installed between the inverter and the grid-connection point
after having activated the function (for information on the system configuration refer to the Technical
Information "IntegratedPlantControl and QonDemand24/7" at www.SMA-Solar.com).
Installation ManualSTP12-24TL-US-IA-en-1618
SMA Solar Technology AG
5 Mounting
5Mounting
5.1Requirements for Mounting
Requirements for the mounting location:
Danger to life due to fire or explosion
Despite careful construction, electrical devices can cause fires.
• Do not mount the inverter in areas containing highly flammable materials or gases.
• Do not mount the inverter in a potentially explosive atmosphere.
☐ Do not mount the inverter on a pillar.
☐ The inverter must be mounted on a solid support surface (e.g. concrete, brickwork, free-
standing constructions).
☐ Do not install the inverter in a living area.
☐ The mounting location must be suitable for the weight and dimensions of the inverter (see
Section14 "Technical Data", page69).
☐ To ensure optimum operation, the ambient temperature should be between -25°C (-13°F) and
60°C (140°F).
☐ The inverter can be mounted in a position that is directly exposed to solar irradiation.
However, it is possible that the inverter may become overheated and its power be reduced as
a result.
☐ Climatic conditions must be met (see Section14 "Technical Data", page69).
☐ The mounting location should be freely and safely accessible at all times without the need for
any auxiliary equipment (such as scaffolding or lifting platforms). Non-fulfillment of these
criteria may restrict servicing.
Installation Manual19STP12-24TL-US-IA-en-16
5 Mounting
Dimensions for mounting:
SMA Solar Technology AG
Figure 3: Position of the anchoring points
Recommended clearances:
To guarantee optimal operation and adequate heat dissipation for the inverter, the following
requirements for clearances should be observed. This will prevent the inverter power output from
being reduced due to excessive temperatures. However, smaller clearances are permitted without
causing any risk.
Installation ManualSTP12-24TL-US-IA-en-1620
1382 mm
(54.41 in)
2224 mm
(87.56 in)
530 mm
(20.87 in)
50 mm
(1.97 in)
400 mm
(15.45 in)
315 mm
(14.45 in)
415 mm
(16.34 in)
438 mm
(17.24 in)
415 mm
(16.34 in)
940 mm
(37.01 in)
(7.48 in)
190 mm
SMA Solar Technology AG
5 Mounting
Prescribed clearances in accordance with the
National Electrical Code
®
Under certain conditions, the National Electrical Code® specifies greater clearances.
• Ensure that the prescribed clearances in accordance with the National Electrical Code®,
paragraph 110.26 and Canadian Electrical Code® CSA C22.1 are adhered to.
☐ Observe the recommended clearances to walls as well as to other inverters or objects.
☐ Ensure adequate clearance on the right-hand side of the inverter below the fan.
☐ If multiple inverters are mounted in areas with high ambient temperatures, increase the
clearances between the inverters and ensure an adequate fresh-air supply, if possible.
Permitted and prohibited mounting positions:
☐ The inverter must only be mounted in one of the permitted positions. This will ensure that no
moisture can penetrate the inverter.
☐ The inverter should be mounted in such a way that LED signals can be read without difficulty.
Installation Manual21STP12-24TL-US-IA-en-16
5 Mounting
Figure 4: Permitted and prohibited mounting positions:
SMA Solar Technology AG
5.2Mounting the Inverter
Additionally required mounting material (not included in the scope of delivery):
☐ At least two screws suitable for the support surface (diameter: 10mm at maximum)
☐ At least two washers that are suitable for the screws (diameter: 30mm (1.8in) at maximum)
☐ If necessary, two screw anchors suitable for the support surface and the screws
☐ For transporting the inverter with a crane: two eye bolts suitable for the weight of the inverter
(size: M10)
☐ To secure the inverter from being lifted off: two screws, washers and screw anchors that are
suitable for the support surface
Installation ManualSTP12-24TL-US-IA-en-1622
SMA Solar Technology AG
5 Mounting
Risk of injury when lifting the inverter, or if it is dropped
The inverter weighs 55kg (121lb). There is risk of injury if the inverter is lifted incorrectly or
dropped while being transported or when attaching it to or removing it from the wall mounting
bracket.
• Carry and lift the inverter in an upright position
with several people without tilting it. With one
hand grasp the recessed grip, and with the
other hand support the top part of the
enclosure. This will prevent the inverter tipping
forward.
• If the inverter is to be transported and lifted
with a crane, remove the filler plugs on the top
of the inverter and screw the eye bolts into the
threads.
Risk of burns due to hot enclosure parts
Some parts of the enclosure can get hot during operation.
• Mount the inverter in such a way that it cannot be touched inadvertently during operation.
Procedure:
1.
Risk of injury due to damaged cables
There may be power cables or other supply lines (e.g. gas or water) routed in the wall.
• Ensure that no lines are laid in the wall which could be damaged when drilling holes.
2. Align the wall mounting bracket horizontally on the wall and use it to mark the position of the
drill holes. Use at least one hole on the right-hand and left-hand side in the wall mounting
bracket.
3. If the inverter is to be secured from being lifted off of the wall mounting bracket, mark the
position of the drill holes for the screw that attaches the inverter to the wall mounting bracket.
Observe the dimensions of the two anchoring points at the bottom of the inverter rear panel.
4. Set the wall mounting bracket aside and drill the marked holes.
Installation Manual23STP12-24TL-US-IA-en-16
5 Mounting
SMA Solar Technology AG
5. Insert screw anchors into the drill holes if the support surface requires them.
6. Secure the wall mounting bracket horizontally using screws and washers.
7. Hook the inverter into the wall mounting bracket.
8. If the inverter has been transported with a crane, remove the eye bolts from the threads on the
top of the inverter and reinsert the filler plugs.
9. In order to secure the inverter from being lifted
off the wall accidentally, attach it to the wall with
suitable mounting material. Use both of the
lower drill holes on the rear panel of the inverter.
10. Ensure that the inverter is securely in place.
Installation ManualSTP12-24TL-US-IA-en-1624
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