Limited warranty
Monday - Thursday: 9AM - 5PM (EST)
Friday: 9AM - 3PM (EST)
In the unlikely event that this product is defective, or does not perform
properly, you may within ninety (90) days from your original date of
purchase return it to the authorized service center for repair or
exchange.
TO OBTAIN WARRANTY SERVICE:
- Provide proof of the date of purchase within the package (dated bill of
sale)
- Prepay all shipping costs to the authorized service center, and remember to insure your return.
- Include a return shipping address (no P.O. Boxes), a telephone contact
number, and the defective unit within the package.
- Describe the defect or reason you are returning the product. Your
product will be repaired or replaced, at our option, for the same or
similar model of equal value if examination by the service center determines this product is defective. Products received damaged as a result
of shipping, will require you to file a claim with the carrier.
The shipping address of the authorized service center is:
Southern Telecom Inc.
ATTN: Returns Department
14-C 53rd Street
Brooklyn, NY 11232
Should you have any questions or problems concerning this product,
please contact our customer service department at:
1-877-768-8483 (Toll Free)
cs@southerntelecom. com
To obtain service after the warranty period, please e-mail
cs@southerntelecom.com with product information, date of purchase
and nature of the problem. Customer service will reply to the e-mail
with service instructions.
Warranty service not provided:
This warranty does not cover damage resulting from accident, misuse,
abuse, improper installation or operation, lack of reasonable car, and
unauthorized modification. This warranty is voided in the event any
unauthorized person opens, alters or repairs this product. All products
being returned to the authorized service center for repair must by
suitably packaged.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY SOUTHERN TELECOM INC. IT’S AGENTS, OR EMPLOYEES SHALL
CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER, SOUTHERN TELECOM INC. SHALL NOT
BY LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES
AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF STATE OF NEW
YORK. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental,
consequential damages, or limitations on how long an implied warranty
lasts so the above limitations or exclusion may not apply to you.
• This warranty gives you specific legal rights, and you also may have
other rights that vary from state to state.
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